Q&A board

Q & A Lists
Item Question & Answer
BREEZY  [Laneige] Light Fit Powder  9.5 g
BREEZY [Laneige] Light Fit Powder 9.5 g
Item Q&A
  • Question : Inquiry for the item from orangetehMay 17, 2021

  • Question : Inquiry related return and exchange from gangan_71Mar 27, 2021

    Hi, I have paid for 2 units of light fit powder but only received 1 unit in the package today. Please send the other 1 units ASAP. If not, please make a refund of the 1 unit not delivered ASAP. Please be a responsible seller and respond to this message. Thanks!

    Answer : [Re] Inquiry related return and exchange from gangan_71

    ood morning. Sorry. I will send it again. Thank you.

  • Question : Inquiry for the item from lucylim100Dec 30, 2020

    I already indicated clearly. Don't make me go through inconvenience. I will just accept the 2 options that I proposed. Please be a responsible seller and bear the consequence of your mistake.

    Answer : [Re] Inquiry for the item from lucylim100

    Good morning. Confirmed the return receipt. We will request a refund when the product arrives. Thank you.

  • Question : Inquiry for the item from alice2810Dec 26, 2020

    Hello dear, is this product still selling in Korea laneign or already discontinued?

    Answer : [Re] Inquiry for the item from alice2810

    Good morning . Still on sale. Thank you.

    Question : [Re] Inquiry for the item from alice2810

    Hello, what is the expiry date.

    Answer : [Re] Inquiry for the item from alice2810

    Good morning. Since January 2023, thank you.

  • Question : Inquiry for the item from brendawltNov 01, 2020

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BREEZY ★[TRIZ] Hand Sanitizer 500ml
BREEZY ★[TRIZ] Hand Sanitizer 500ml
Item Q&A
  • Question : Inquiry for the item from JackyMay 16, 2021

  • Question : Inquiry for the item from jan****Feb 15, 2020

    Dear seller,
    Is there masks for me to order? Thanks

    Answer : [Re] Inquiry for the item from jan****

    Hello. https://qsm.qoo10.sg/GMKT.INC.Gsm.Web/Goods/GoodsSelInfo.aspx?gd_no=674967079&trade_code=T6
    You can buy it here. Thank you.

  • Question : Inquiry for the item from cry****Feb 14, 2020

  • Question : Inquiry for the item from jia****Feb 14, 2020

    is this current ready stock?

    Answer : [Re] Inquiry for the item from jia****

    Hello. This product is in stock. Order now and it will ship on Monday. . . Thank you.

  • Question : Inquiry related delivery from 242****Feb 14, 2020

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BREEZY ★ BREEZY ★ [THE FACE SHOP] Chia Seed Soothing Mist Toner 170ml /
BREEZY ★ BREEZY ★ [THE FACE SHOP] Chia Seed Soothing Mist Toner 170ml /
Item Q&A
BREEZY ★ [Clio] Kill Cover Pro Artist Liquid Color Concealer / Artist Liquid Concealer / Stick
BREEZY ★ [Clio] Kill Cover Pro Artist Liquid Color Concealer / Artist Liquid Concealer / Stick
Item Q&A
NEVER BEFORE $6.8!!!★ [Mamonde] Flower Toner / Rose Water Line /Rose Water Soothing Gel /Rose Water Toner
NEVER BEFORE $6.8!!!★ [Mamonde] Flower Toner / Rose Water Line /Rose Water Soothing Gel /Rose Water Toner
Item Q&A
  • Question : Inquiry for the item from BellaMay 16, 2021

  • Question : Inquiry for the item from RedMay 06, 2021

    Expiry date for rose toners. Thank

    Answer : [Re] Inquiry for the item from Red

    Good morning. This is after March 2023. Thank you.

  • Question : Inquiry for the item from PehscMay 02, 2021

    Hi. Pore clean toner be used on sensitive skin?

    Answer : [Re] Inquiry for the item from Pehsc

    Good morning. This product is effective for oily skin. Thank you.

    Question : [Re] Inquiry for the item from Pehsc

    Thank you

    Answer : [Re] Inquiry for the item from Pehsc

    Thank you.

  • Question : Inquiry for the item from racheltycApr 29, 2021

    Hi seller
    May I know when will you re stock the mamonde petaling oil to foam?

    Answer : [Re] Inquiry for the item from racheltyc

    hello.sorry. this item is discountinued .. thank you!

    Question : [Re] Inquiry for the item from racheltyc

    Any replacement new one for this item

    Answer : [Re] Inquiry for the item from racheltyc

    Good morning. There is no product of this type. There is a cleansing foam. Thank you.

  • Question : Inquiry for the item from elimllApr 25, 2021

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APPLY 10% SHOP COUPON! BREEZY ★ [CLIO] NEW Gelpresso Waterproof Gel Liner / Best Selling EyeLiner
APPLY 10% SHOP COUPON! BREEZY ★ [CLIO] NEW Gelpresso Waterproof Gel Liner / Best Selling EyeLiner
Item Q&A
  • Question : Inquiry for the item from smilesMay 16, 2021

  • Question : Inquiry for the item from melim77Apr 29, 2021

  • Question : Inquiry for the item from ANGEL_XWINGApr 23, 2021

  • Question : Inquiry for the item from daiyaxinApr 05, 2021

  • Question : Inquiry related delivery from teoMar 15, 2021

    Hi seller, i like to enquire about my order 142495714. I received a notification that the items were shipped out on 28 Feb but till now, i’ve yet to receive them. Can you help to check on them pls? Thanks.

    Answer : [Re] Inquiry related delivery from teo

    Good evening. Sorry. Seems to have been lost during shipping.This product is no longer available. Exchange or refund. Thank you.

    Question : [Re] Inquiry related delivery from teo

    Oh in that case, i will take a refund. Thank you!

    Answer : [Re] Inquiry related delivery from teo


    Good evening. We've refunded . Thank you.

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★UP $73 → $25.99★ [innerB] Aqua Bank / Aqua rich DOUBLEUP/ Glowshot Drink Collagen /
★UP $73 → $25.99★ [innerB] Aqua Bank / Aqua rich DOUBLEUP/ Glowshot Drink Collagen /
Item Q&A
  • Question : Inquiry for the item from cherrieMay 15, 2021

  • Question : Inquiry for the item from sylvie_tayMar 09, 2021

    Hi, can I take 2 capsules x aqua rich double up (600mg) anytime during the day or only before sleep? The original aqua rich (300mg) stated to take before sleep. Thanks.

    Answer : [Re] Inquiry for the item from sylvie_tay

    Hi. The way to eat is the same, thank you.

  • Question : Inquiry for the item from qiwen84Mar 06, 2021

  • Question : Inquiry for the item from qiwen84Mar 05, 2021

  • Question : Inquiry for the item from RinAug 29, 2020

    When is the expiry date for aqua bank and rich if I buy this month? Thanks

    Answer : [Re] Inquiry for the item from Rin

    Hello. Valid until March 22, 2022 and April 15, 2022. Thank you.

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[BREEZY] ★ [Mamonde] 맨 리차징 라인 MEN RECHARGING TONER / LOTION / ALL-IN-ONE FLUID / CREAM
[BREEZY] ★ [Mamonde] 맨 리차징 라인 MEN RECHARGING TONER / LOTION / ALL-IN-ONE FLUID / CREAM
Item Q&A
[BREEZY] ★ [Mamonde] 트리플멀티 클렌징 TRIPLE MULTI CLEANSING FOAM / CREAM / TISSUE
[BREEZY] ★ [Mamonde] 트리플멀티 클렌징 TRIPLE MULTI CLEANSING FOAM / CREAM / TISSUE
Item Q&A
BREEZY ★ [sOmang] Flor de man Fresh Milk Body Shower / Lotion / Hair Shampoo 1000ml
BREEZY ★ [sOmang] Flor de man Fresh Milk Body Shower / Lotion / Hair Shampoo 1000ml
Item Q&A
  • Question : Inquiry for the item from verlene_2005May 15, 2021

  • Question : Inquiry for the item from babypenMay 02, 2021

  • Question : Inquiry for the item from Aarontan_78Jan 16, 2021

    Do u have stock for body shower?

    Answer : [Re] Inquiry for the item from Aarontan_78

    Good morning. In stock, thank you.

  • Question : Inquiry for the item from bjacylnOct 13, 2020

    Hi, can I check with you does the body shower contain paraben?

    Answer : [Re] Inquiry for the item from bjacyln

    Hello. Does not contain parabens. Thank you.

  • Question : Inquiry for the item from sherry0707Oct 01, 2020

    Is it suitable for baby?

    Answer : [Re] Inquiry for the item from sherry0707

    Hello, it is suitable. . . Thank you.

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★1+1+1★ [RAIP] R3 ARGAN HAIR OIL 1+1+1 / 100ML*3 /or  [HAIBURR] Repairing Rose
★1+1+1★ [RAIP] R3 ARGAN HAIR OIL 1+1+1 / 100ML*3 /or [HAIBURR] Repairing Rose
Item Q&A
  • Question : Inquiry for the item from daturamanjusakaMay 15, 2021

  • Question : Inquiry for the item from MayMay 05, 2021

    Hi, may i know the expiry date?

    Answer : [Re] Inquiry for the item from May

    Good morning. It is after December 2023. . Thank you.

  • Question : Inquiry for the item from celinekohxyMay 05, 2021

  • Question : Inquiry for the item from tingtingshopaholicsApr 18, 2021

    Hi

    May I knows it's shampoo contains SLES or SLS / PVP&VA?

    Thank you

    Answer : [Re] Inquiry for the item from tingtingshopaholics

    Good morning. Sorry. The ingredient you inquired is an abbreviation, so we don't know. Thank you.

    Question : [Re] Inquiry for the item from tingtingshopaholics

    Sodium Lauryl Sulfate (SLS)
    Sodium Laureth Sulfate (SLES)
    PVP/VA copolymer (also known as Polyvinylpyrrolidone)

    Simply you should look up that abbreviation on Google and those are common ingredients in shampoo

    Answer : [Re] Inquiry for the item from tingtingshopaholics

    Good morning. Not included with this product. Thank you.

  • Question : Inquiry for the item from naila.naokoApr 09, 2021

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BREEZY ★ [RAIP] ★R3 ARGAN HAIR OIL / [HAIBURR] Repairing Rose Oil Serum  / [MIGABEE] Hair Oil
BREEZY ★ [RAIP] ★R3 ARGAN HAIR OIL / [HAIBURR] Repairing Rose Oil Serum / [MIGABEE] Hair Oil
Item Q&A
  • Question : Inquiry for the item from dyruseMay 12, 2021

  • Question : Inquiry for the item from FeliciaAug 02, 2020

BREEZY★[Sulwhasoo] First Care Activating Serum EX 90ml / Forest Morning /
BREEZY★[Sulwhasoo] First Care Activating Serum EX 90ml / Forest Morning /
Item Q&A
  • Question : Inquiry for the item from ginilimMay 12, 2021

    Hi Seller what is the expiry date for sulwhasoo first care on the group buy?

    Answer : [Re] Inquiry for the item from ginilim

    Good morning . This is after March 2023. Thank you.

  • Question : Inquiry for the item from poppeton1Nov 28, 2020

    Is this one the new 2020 model?

    Answer : [Re] Inquiry for the item from poppeton1

    Hello, the current product is a new model. .. Thank you.

  • Question : Inquiry for the item from wangwf1982Sep 20, 2020

    Hi may I know if this is a serum or toner?

    Answer : [Re] Inquiry for the item from wangwf1982

    Hello. Use as toner. Thank you.

  • Question : Inquiry for the item from SnowbunzAug 29, 2020

    There is no option, is this for 90ml sulwhasoo first care activating serum?

    Answer : [Re] Inquiry for the item from Snowbunz

    Hello. Yes . It is 90ml. Thank you.

    Question : [Re] Inquiry for the item from Snowbunz

    Alright, thank you!

    Answer : [Re] Inquiry for the item from Snowbunz

    Thank you

  • Question : Inquiry for the item from annAug 05, 2020

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BREEZY ★ [CLIO] NEW Gelpresso Waterproof Pencil Gel Liner (AD) 0.2g
BREEZY ★ [CLIO] NEW Gelpresso Waterproof Pencil Gel Liner (AD) 0.2g
Item Q&A
  • Question : Inquiry for the item from IsabellaMay 12, 2021

  • Question : Inquiry for the item from jute100Mar 12, 2021

    May i know when is the expiry date of #10? And what are the available colours in stock now?

    Answer : [Re] Inquiry for the item from jute100

    Hi. After March 2022, thank you.

  • Question : Inquiry for the item from linyingz17Mar 07, 2021

    Hello i gathered from the reviews that some of the items listed are not available. Can you confirm which colours are still in stock?

    Answer : [Re] Inquiry for the item from linyingz17

    Hi. Only #10 and #6 are in stock. Thank you.

  • Question : Inquiry for the item from winniekhoo_sgJan 28, 2021

  • Question : Inquiry for the item from homejaniceee90Jan 23, 2021

    Hi seller pls check, I ordered 2 pcs eyeliner but I only received one piece 02 gilded lemon

    Answer : [Re] Inquiry for the item from homejaniceee90

    Good evening. Sorry. This product is no longer available. Exchange or refund. Thank you.

    Question : [Re] Inquiry for the item from homejaniceee90

    Please send me 02 gilded lemon then

    Answer : [Re] Inquiry for the item from homejaniceee90

    Good morning. I will send it out to the requested product. Thank you.

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1+1 [BREEZY] ★[RYO] Hair Cover Dye Series / Camellia Seed Oil Gray Hair Dye / Jayangyunmo Hair Dye
1+1 [BREEZY] ★[RYO] Hair Cover Dye Series / Camellia Seed Oil Gray Hair Dye / Jayangyunmo Hair Dye
Item Q&A
  • Question : Inquiry related cancel and refund from shaaronyuMay 03, 2021

    Hi seller,
    I had received my order but only 2 boxes instead of 4.
    My Cart no.143473721.
    Do I click for non-receipt claim?
    Please revert back to me
    Awaiting for your response.
    Thanks.

    Answer : [Re] Inquiry related cancel and refund from shaaronyu

    Good morning. Sorry. Please ask for a picture of the product you received. After checking the photo, we will ship the missing product. Thank you.

    Question : [Re] Inquiry related cancel and refund from shaaronyu

    Hereby attached with my received order of 2 boxes only.
    Thanks!

    Answer : [Re] Inquiry related cancel and refund from shaaronyu

    Good morning. Sorry. I will send it again. Thank you.

    Question : [Re] Inquiry related cancel and refund from shaaronyu

    Hi seller, I had received the balanced 2 boxes today.
    Thank you for your response.

    Answer : [Re] Inquiry related cancel and refund from shaaronyu

    Thank you.

  • Question : Inquiry for the item from MMMay 06, 2021

    Hi, can Hwa Yun Sang be used multiple times? Can I have the ingredients list?

    Answer : [Re] Inquiry for the item from MM

    Good morning. It depends on the length of your hair. Sorry. I do not have all the ingredients in English, thank you.

    Question : [Re] Inquiry for the item from MM

    If I have left over, the tubes can keep and use again? Is it same as jayangyunmo, no ammonia no ppd, no silicone?

    Answer : [Re] Inquiry for the item from MM

    Good morning. Yes . Available. And it's hard to tell you exactly what the ingredients are. Thank you.

  • Question : Inquiry for the item from gohgenaApr 22, 2021

    Hi all these hair dye can colour grey hair? Is it all individually packed?

    Answer : [Re] Inquiry for the item from gohgena

    Good morning. It is only for gray hair. They are individually packaged. Thank you.

    Question : [Re] Inquiry for the item from gohgena

    ReEn n. Ryo oso fgrey coverage nimfividually packed like jayang? Cos i know hwa yun san is in tube form

    Answer : [Re] Inquiry for the item from gohgena

    Ryo 6c oso. Comes in. One. Box of 3 sets. Right? All. Individually packed

    Question : [Re] Inquiry for the item from gohgena

    Let me know k. Cos i. Wan. Buy

    Answer : [Re] Inquiry for the item from gohgena

    Good morning. Except for hwa yun, it is packaged in pouch. Thank you.

    Question : [Re] Inquiry for the item from gohgena

    Good morning ! Ok tqvm?

    Answer : [Re] Inquiry for the item from gohgena

    Hi ordered

    Question : [Re] Inquiry for the item from gohgena

    Good morning. It is shipped today. Thank you.

    Answer : [Re] Inquiry for the item from gohgena

    Ok tqvm

    Question : [Re] Inquiry for the item from gohgena

    Thank you.

  • Question : Inquiry for the item from shirlynJan 06, 2021

  • Question : Inquiry for the item from MKNov 24, 2020

    Hi, If I buy Jayang code 4 and code 4.5, may I know can I mix 1 pack of code 4 + 1 pack of code 4.5 together.

    Answer : [Re] Inquiry for the item from MK

    Hello. Options 1, 2, can be selected separately. Thank you

+View all Notice, FAQ, Q&A >>
Breezy★ [Dermal] 10+10+10 Collagen Essential Mask 38 kinds  / 30EA 1SET / Korea Mask Sheet
Breezy★ [Dermal] 10+10+10 Collagen Essential Mask 38 kinds / 30EA 1SET / Korea Mask Sheet
Item Q&A
  • Question : Inquiry for the item from liyun1404May 11, 2021

  • Question : Inquiry for the item from krislee_65Mar 22, 2021

    What is the expiry date of product?

    Answer : [Re] Inquiry for the item from krislee_65

    Hi. Since July 2022, thank you.

  • Question : Inquiry related delivery from AmykohMar 05, 2021

  • Question : Inquiry for the item from sashayukikomeFeb 27, 2021

  • Question : Inquiry for the item from vFeb 25, 2021

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BREEZY ★ [Medi Flower] ★★ New item★ 기능성앰플 E.G.F Repair Lifting Ampoule / White Spot Ampoule / Anti-W
BREEZY ★ [Medi Flower] ★★ New item★ 기능성앰플 E.G.F Repair Lifting Ampoule / White Spot Ampoule / Anti-W
Item Q&A
BREEZY ★ [Sulwhasoo] Snowise EX UV Protection Cream 20mlx2/30ml/40ml/50ml
BREEZY ★ [Sulwhasoo] Snowise EX UV Protection Cream 20mlx2/30ml/40ml/50ml
Item Q&A
  • Question : Inquiry for the item from Sharon_goonMay 06, 2021

    Hi do you have this item? Pls see pic attached. Thanks

    Answer : [Re] Inquiry for the item from Sharon_goon

    hello. sorry. this item is discountinued. . thank you!

    Question : [Re] Inquiry for the item from Sharon_goon

    I see.. What is the replacement item for this product?

    Answer : [Re] Inquiry for the item from Sharon_goon

    Hello, I recommend https://www.qoo10.sg/item/SULWHASOO-BREEZY-SULWHASOO-CC-EMULSION-35ML/419328954. Thank you.

    Question : [Re] Inquiry for the item from Sharon_goon

    Great. Noted with thanks!

    Answer : [Re] Inquiry for the item from Sharon_goon

    What is the expiry date?

    Question : [Re] Inquiry for the item from Sharon_goon

    Good morning. Since May 2023, thank you.

  • Question : Inquiry from anneFeb 09, 2021

  • Question : Inquiry for the item from asuka_eowSep 04, 2020

    Hi when is the expiry for the 40ml soft peach?

    Answer : [Re] Inquiry for the item from asuka_eow

    Hello. It is after December 2022. Thank you.

    Question : [Re] Inquiry for the item from asuka_eow

    Thank you for your reply. I have placed my order. (:

    Answer : [Re] Inquiry for the item from asuka_eow

    Thank you.

  • Question : Inquiry for the item from via****Jun 14, 2020

    How is this different from the uv wise brightening multi protector?

    Answer : [Re] Inquiry for the item from via****

    Hello, it has been renewed. It is said that the contents are the same. Thank you.

  • Question : Inquiry for the item from dap****Jan 13, 2020

    Hi, when is the expiry date for the sunblock? Thanks!

    Answer : [Re] Inquiry for the item from dap****

    Hello, This is valid until January 2022. Thank you.

+View all Notice, FAQ, Q&A >>
★Lowest Price★ [Dr.Jart+] Ceramidin / Cicapair Re-Cover Line / Cream / Serum / Toner
★Lowest Price★ [Dr.Jart+] Ceramidin / Cicapair Re-Cover Line / Cream / Serum / Toner
Item Q&A
  • Question : Inquiry for the item from kyatyhhhhMay 05, 2021

    hello, what is the difference between cicapair repair and colour correcting?

    Answer : [Re] Inquiry for the item from kyatyhhhh

    Good morning. color correcting cream: UV protection + tone-up cream, Re Cover: Covers blemishes and protects sensitive skin from external environments. Thank you.

  • Question : Inquiry for the item from prissyyMay 01, 2021

  • Question : Inquiry for the item from sitimalehaApr 19, 2021

    Hi seller! May i know what’s the difference between ceramidin toner/serum & cicapair toner/serum? Which one is better between ceramidin & cicapair?

    Answer : [Re] Inquiry for the item from sitimaleha

    Good morning . ceramidin: dry skin & cicapair: recommended for very sensitive skin. Thank you.

  • Question : Inquiry for the item from DFFeb 24, 2021

  • Question : Inquiry for the item from RabbitFeb 07, 2021

    Hello can I check what's the difference between cicapair re cover and cicapair colour treatment? Are they cc and or BB cream ? Or are they just normal cream ?

    Answer : [Re] Inquiry for the item from Rabbit

    Hello cicapair re cover: BACE CREAM that protects the skin from external environment and UV rays, cicapair color treatment: ALL DAY SHIELD CREM that manages UV protection and even tone-up. Thank you.

+View all Notice, FAQ, Q&A >>
[AHC] season 9 A.H.C-Youth Lasting Real Eye Cream For face 12mlx3 / 30ml
[AHC] season 9 A.H.C-Youth Lasting Real Eye Cream For face 12mlx3 / 30ml
Item Q&A
  • Question : Inquiry for the item from huey_shuannMay 05, 2021

    Hi, may I know what’s the expiry date of the A.H.C Youth lasting Real cream and the Mediflower eye cream? Thanks

    Answer : [Re] Inquiry for the item from huey_shuann

    Good morning. It is after February 2023. . . Thank you.

  • Question : Inquiry for the item from HARVESTFeb 26, 2021

    Hi, when is the expiry date for the 30ml AHC Youth Lasting eye cream and the Medi flower-Collagen Wrinkle Eye cream 40ml? Thank you.

    Answer : [Re] Inquiry for the item from HARVEST

    Hi, when is the expiry date for the 30ml AHC Youth Lasting eye cream and the Medi flower-Collagen Wrinkle Eye cream 40ml? Thank you.

  • Question : Inquiry for the item from jq_quekJan 07, 2021

    What is the ingredients of Ahc eye cream?

    Answer : [Re] Inquiry for the item from jq_quek

    Good morning . Sorry. We do not have all English ingredients.. Thank you.

  • Question : Inquiry for the item from carrot_jolieNov 14, 2020

    Hi
    Can I ask which item is effective for eye bags? How long does it take to see the effects?

    Answer : [Re] Inquiry for the item from carrot_jolie

    Hello. It is effective for elasticity and moisturizing around the eyes. The effect is individual. Thank you.

  • Question : Inquiry for the item from tigerfishoAug 31, 2020

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BREEZY ★ [Etude House] ★★ New item★ 그림자 쉐딩 Contour Powder 5g*2
BREEZY ★ [Etude House] ★★ New item★ 그림자 쉐딩 Contour Powder 5g*2
Item Q&A
  • Question : Inquiry for the item from ShirleyMay 03, 2021

    Does it comes with 3 brushes?

    Answer : [Re] Inquiry for the item from Shirley

    Good morning. The brush is not included. Thank you.

BREEZY ★ [Laneige] Basic Care Line / Essential Power Skin Refiner (Moisture) / Emulsion / Balancing
BREEZY ★ [Laneige] Basic Care Line / Essential Power Skin Refiner (Moisture) / Emulsion / Balancing
Item Q&A
BREEZY ★ [Espoir] PRO TAILOR FOUNDATION BE SILK / BE GLOW 10ml 30ml
BREEZY ★ [Espoir] PRO TAILOR FOUNDATION BE SILK / BE GLOW 10ml 30ml
Item Q&A
  • Question : Inquiry for the item from sims_sparkleMay 03, 2021

  • Question : Inquiry for the item from ykc****Oct 28, 2019

    What’s the expiry date?
    I am using 23 from The Face shop. What is the matching colour from espoir?

    Answer : [Re] Inquiry for the item from ykc****

    Good morning. We recommend petals. Valid until December 2019. Thank you.

  • Question : Inquiry for the item from yun****Oct 14, 2019

    I'm iope n21 for bb cushion. Which shade should I get for Espoir be glow?

    Answer : [Re] Inquiry for the item from yun****

    Good morning. I recommend ivory or beige. . Thank you.

  • Question : Inquiry for the item from low****Oct 12, 2019

  • Question : Inquiry for the item from cht****Jun 17, 2019

    Is the be silk foundation in the new packaging? (Beige cap)

    Answer : [Re] Inquiry for the item from cht****

    Hi. It is new packaging. Thank you.

+View all Notice, FAQ, Q&A >>
BREEZY ★ [Pinkfong] Pinkfong Alphabet Bus
BREEZY ★ [Pinkfong] Pinkfong Alphabet Bus
Item Q&A
  • Question : Inquiry for the item from emilpfMay 03, 2021

    what is the weight of the alphabet bus?

    Answer : [Re] Inquiry for the item from emilpf

    Good morning. It is about 1.2 kg. Thank you.

  • Question : Inquiry related delivery from kppieeMay 01, 2021

  • Question : Inquiry for the item from bea****Jun 17, 2020

    Hi. Does it include the Alphabet Picture Book as shown in item info?

    Answer : [Re] Inquiry for the item from bea****

    Hello, Alphabet bus picture book is included. Thank you.

  • Question : Inquiry for the item from bea****Jun 16, 2020

    Hi. Is the Alphabet songbook included?

    Answer : [Re] Inquiry for the item from bea****

    Good morning. The song book is not included, thank you.

  • Question : Inquiry related delivery from zil****Feb 03, 2020

    Hi, I plan to buy it for a gift. May I know what is the earliest it can be delivered to me as I need it by 7 feb? Thanks

    Answer : [Re] Inquiry related delivery from zil****

    Hello. To be released tomorrow After shipment, you can receive it within 3-5 days. . Thank you.
    .

+View all Notice, FAQ, Q&A >>
BREEZY ★ [MIGABEE] Honey and Beevenom Water-Radiance BB Cream
BREEZY ★ [MIGABEE] Honey and Beevenom Water-Radiance BB Cream
Item Q&A
  • Question : Inquiry for the item from valerielim2009Apr 30, 2021

    Hi, may i know is this item has already discontinued?

    Answer : [Re] Inquiry for the item from valerielim2009

    Good morning. It cannot be sold after the expiration date. Thank you.

    Question : [Re] Inquiry for the item from valerielim2009

    So is there any new stock for this? i really like the texture of this product.

    Answer : [Re] Inquiry for the item from valerielim2009

    what about the one which cost 16.90. if the expiry date is further, i can order right?

    Question : [Re] Inquiry for the item from valerielim2009

    Good morning. Sorry. There are no more production plans at migabee. Thank you.

BREEZY★ [Laneige] Perfect Renew Line / Skin / Emulsion / Essence / Eye Cream / Regenerator/ Amorepac
BREEZY★ [Laneige] Perfect Renew Line / Skin / Emulsion / Essence / Eye Cream / Regenerator/ Amorepac
Item Q&A
  • Question : Inquiry for the item from Irene ThamMay 03, 2021

    Please advise expiry dates of laneign perfect renew skin refiner and emulsion.
    Thank you.

    Answer : [Re] Inquiry for the item from Irene Tham

    Good morning. Sorry. The refiner has been discontinued. It has been renewed as a youth refiner. The emulsion is valid until November 12, 2021. Thank you.

  • Question : Inquiry for the item from Irene ThamMar 26, 2021

    Please advise expiry date of laneige eye cream.
    Also is the laneige eye serum available ?
    Thank you.

    Answer : [Re] Inquiry for the item from Irene Tham

    Hi. I have not received any reply on my 2 enquiries to the seller. Kindly advise. Thank you.

    Question : [Re] Inquiry for the item from Irene Tham

    Hello. It is after September 2022. laneige eye serum is discountinued .Thank you.

    Answer : [Re] Inquiry for the item from Irene Tham

    Thank you. Please advise expiry date for Laneige Perfect renew emulsion. Urgent reply please.

    Question : [Re] Inquiry for the item from Irene Tham

    Hello. Sorry. Valid until December 11, 2021. Thank you.

  • Question : Inquiry for the item from Irene ThamMar 26, 2021

    Please advise expiry date of the laneige perfect renew skin lotion.
    Thank you.

    Answer : [Re] Inquiry for the item from Irene Tham

    Hi. I have not received any reply to my enquiry. Thanks.

    Question : [Re] Inquiry for the item from Irene Tham

    Hello. It is after September 2022. Thank you.

  • Question : Inquiry for the item from agnesleanNov 01, 2020

    Hi, may I know what is the difference between Laneige Perfect Renew and Perfect Renew Youth?

    Answer : [Re] Inquiry for the item from agneslean

    Hello. It has been renewed. .Thank you.

    Question : [Re] Inquiry for the item from agneslean

    Hi, what do u mean by renewed?

    Answer : [Re] Inquiry for the item from agneslean

    Hello. The perfect renew line has been renewed to the perfect renew youth line. Thank you.

  • Question : Inquiry from agnesleanNov 02, 2020

+View all Notice, FAQ, Q&A >>
BREEZY ★ No Water! We Use Rose Water 90.89% [MAMONDE] Rose Water Toner 250ml / 500ml /Bubble Foam /
BREEZY ★ No Water! We Use Rose Water 90.89% [MAMONDE] Rose Water Toner 250ml / 500ml /Bubble Foam /
Item Q&A
  • Question : Inquiry for the item from racheltycMay 02, 2021

    Hi seller
    May I know when will petal oil to foam be re stock?

    Answer : [Re] Inquiry for the item from racheltyc


    hello. sorry. this item is discountinued. thank you!

NO OPTION PRICE! peripera★1+1★sugar glow tint / INK the Airy Velvet / INK Hightlighter / Peris Ink t
NO OPTION PRICE! peripera★1+1★sugar glow tint / INK the Airy Velvet / INK Hightlighter / Peris Ink t
Item Q&A
  • Question : Inquiry for the item from allan2082Apr 11, 2021

  • Question : Inquiry for the item from tanseiyinMar 10, 2021

    Can I just buy elf light rose?

    Answer : [Re] Inquiry for the item from tanseiyin

    hello. sorry. this item is discountinued.. thank you!

BREEZY ★ BEST SUN CARE / Sunscreen / Sunblock [LANEIGE ESPOIR THEFACESHOP innisfree IOPE HANYUL]
BREEZY ★ BEST SUN CARE / Sunscreen / Sunblock [LANEIGE ESPOIR THEFACESHOP innisfree IOPE HANYUL]
Item Q&A
  • Question : Inquiry for the item from miko_yeanyong0710May 02, 2021

    Hi any restock for Laneige fresh calming sun essence ?

    Answer : [Re] Inquiry for the item from miko_yeanyong0710

    hello. sorry. this item is discountinued. . thank you!

  • Question : Inquiry for the item from jeansyangMar 23, 2021

  • Question : Inquiry related delivery from yeohelFeb 18, 2021

    PLEASE note that you have send me the wrong item. I have received the IOPE sun stick instead of my actual order.
    Please follow up and advise accordingly.

    My order number is 142279451

    Answer : [Re] Inquiry related delivery from yeohel


    Good evening. sorry.1. Send us your received product in BREEZY. (Please use the post office, NON-REGISTERED. 2. After sent, you pay the shipping costs Ask me for a receipt to take pictures here. 3. After confirmation, sent directly to your product. 4. Payment must also refund your shipping costs immediately. 4. NON-REGISTERED will only be refunded. 02507)Jeonnong-ro 16gil 23、Dongdaemun-gu、Seoul /+82-010-2336-2532/ breezy / + 82-010-2336-2532 / breezy / always, please send us a non-registered. Thank you

    Question : [Re] Inquiry related delivery from yeohel

    Seller, Please note that I have arrange to return the item back to you.
    This time I am quite disappointed with the wrong item send by you and
    I need to arrange a return back. (So inconvenient caused) Please arrange refund.

    Answer : [Re] Inquiry related delivery from yeohel

    Please note the receipt for the postage! Thanks.

    Question : [Re] Inquiry related delivery from yeohel

    Good evening. We've refunded . Thank you.

    Answer : [Re] Inquiry related delivery from yeohel

    The amount you have refunded is not what I have paid. Plus you did not cover my postage! This is an error caused by yourself and I am paying for all the cost? Would appreciate if you could explain! Thank you

    Question : [Re] Inquiry related delivery from yeohel

    Good morning. Sorry. We've refunded 5.7$. Please contact qoo10 cs center for details. The refund will be processed at qoo10 cs center . Thank you.

BREEZY ★ [Innisfree] No Sebum Mineral Pact 8.5g / Made in Korea
BREEZY ★ [Innisfree] No Sebum Mineral Pact 8.5g / Made in Korea
Item Q&A