Q&A board

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Q & A Lists
Item Question & Answer
(TIRTIR) MASK FIT CUSHION 17C 21N 23N - COCOMO
(TIRTIR) MASK FIT CUSHION 17C 21N 23N - COCOMO
Item Q&A
  • Question : Inquiry for the item from jenn_chijmesFeb 28, 2021

  • Question : Inquiry related delivery from Sharon_goonFeb 27, 2021

    Hi seller. I placed my order on Feb 10. Why hasn’t I received my order yet? The delivery as stated is 3-4 business days.

    Answer : [Re] Inquiry related delivery from Sharon_goon

    Just read that orders will only arrive in early March! Then pls state this right at the beginning so we can decide it we still want to go ahead with our orders!

  • Question : Inquiry related delivery from mel75snkFeb 24, 2021

    Hi seller, it's been 10days and I've not receive the item yet.. Can u pls check what happen and will I receive it? I've tried to use the tracking no. But it could not be track???

    Answer : [Re] Inquiry related delivery from mel75snk

    Dear Customer,

    (1PCS) 21N MASK FIT is on preorder and will arrive in early march, your orders will be sent out soonest once here

    Regards,
    COCOMO

  • Question : Inquiry related delivery from HuilianFeb 23, 2021

    Hi, I've not received my order. I placed order on 5 Feb.

    Answer : [Re] Inquiry related delivery from Huilian

    Dear Customer,

    (1PCS) 21N MASK FIT is on preorder and will arrive in our warehouse early march

    Regards,
    COCOMO

  • Question : Inquiry related delivery from ClaraFeb 17, 2021

    Hi, I placed order for the TIRTIR mask fit cushion on 1 feb. Till now i have not received.

    Pls advise. Thanks.

    Answer : [Re] Inquiry related delivery from Clara

    Dear Customer,

    your orders have been well recieved, we are currently in the midst of restocking the item and it will be arriving in our warehouse shortly.

    we have processed your orders in advance as doing so, once the shipment reaches our warehouse, we can ship it out to you asap on the same day. We seek your kind understanding on this arrangement for faster processing of your parcels.

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤ HOT IN INSTAGRAM ❤BEST SUNBLOCK IN THE WORLD❤ BLUE RAY SUN CREAM GEL FLUID
❤ HOT IN INSTAGRAM ❤BEST SUNBLOCK IN THE WORLD❤ BLUE RAY SUN CREAM GEL FLUID
Item Q&A
  • Question : Inquiry for the item from adkFeb 28, 2021

  • Question : Inquiry for the item from mischiipixieNov 09, 2020

    Hi, can I know if there will be restock for Blue Ray Sun Gel soon?

    Answer : [Re] Inquiry for the item from mischiipixie

    Dear Customer,

    sorry to inform you that it will not be restock

    it has been discontinued in COCOMO

    Regards,
    COCOMO

  • Question : Inquiry for the item from ErlySep 27, 2020

    When will the sun gel be restocking?:)

    Answer : [Re] Inquiry for the item from Erly

    Dear Customer,

    it is sold out and discontinued, we will no longer be restocking it

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from win****Jul 13, 2020

    When will the sun fluid restock?

    Answer : [Re] Inquiry for the item from win****

    Dear Customer,

    it has been discontinued

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from sim****Jun 15, 2020

    Hi which want is more suitable for indoor? N for dry n combination skin?

    Answer : [Re] Inquiry for the item from sim****

    Dear Customer,

    Thank youf for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
(WKND) Waterproof Underwater Sunscreen 50ml - COCOMO
(WKND) Waterproof Underwater Sunscreen 50ml - COCOMO
Item Q&A
  • Question : Inquiry for the item from joanwtjFeb 27, 2021

  • Question : Inquiry for the item from yen_tasukiFeb 20, 2021

    Hi,
    Does it provide cover over pigmentation such as acne scars/ freckle/ dark spot?

    Hear from you soon. Thank you

    Happy Chinese New Year

    Answer : [Re] Inquiry for the item from yen_tasuki

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from yen_tasukiFeb 14, 2021

    Hi,
    will it runs onto the face mask?

    Answer : [Re] Inquiry for the item from yen_tasuki

    Dear Customer,

    no, it will not

    Thank you & Happy Chinese New Year!

    Regards,
    COCOMO

[ FOOTCAT ] ❤ RESULTS GUARANTEED ❤ Foot Callus Eraser Home Kit ❤ #1 FOOTCARE BESTSELLER IN KOREA
[ FOOTCAT ] ❤ RESULTS GUARANTEED ❤ Foot Callus Eraser Home Kit ❤ #1 FOOTCARE BESTSELLER IN KOREA
Item Q&A
  • Question : Inquiry for the item from dv_connectionFeb 27, 2021

  • Question : Inquiry for the item from anna258Feb 20, 2021

    Hi, may I know what is the difference between item 1 & 2 in the selection??

    Answer : [Re] Inquiry for the item from anna258

    Dear Customer,

    first one is footcat, second one is callus peel mist

    Regards,
    COCOMO

  • Question : Inquiry for the item from anna258Feb 20, 2021

    Hi, may I know what is the difference between item 1 & 2 in the selection??

    Answer : [Re] Inquiry for the item from anna258

    Dear Customer,

    first one is footcat, second one is callus peel mist

    Regards,
    COCOMO

  • Question : Inquiry for the item from anna258Feb 20, 2021

    Hi, what is the difference between item 1 & 2 in the selection??

    Answer : [Re] Inquiry for the item from anna258

    Dear Customer,

    first one is footcat, second one is callus peel mist

    Regards,
    COCOMO

  • Question : Inquiry for the item from Mother JuggsDec 18, 2020

    Hi there 😀
    Do you sell the skin softener alone?
    Thank you.

    Answer : [Re] Inquiry for the item from Mother Juggs

    Dear Customer,

    sorry we only sell it as a set

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
(Serendi Beauty) Teatox Rose Berry Tea (30 Sticks) - COCOMO
(Serendi Beauty) Teatox Rose Berry Tea (30 Sticks) - COCOMO
Item Q&A
  • Question : Inquiry related delivery from yeoee79Feb 24, 2021

  • Question : Inquiry related delivery from yeoee79Feb 24, 2021

  • Question : Inquiry for the item from terinetanFeb 04, 2021

    Expiry date for this batch ?

    Answer : [Re] Inquiry for the item from terinetan

    Dear Customer,

    it is 25 Oct 2022 for our current batch

    thank you
    Regards,
    COCOMO

  • Question : Inquiry for the item from adeline_khooJan 30, 2021

  • Question : Inquiry for the item from NicDec 10, 2020

    When’s the expiry date for the current batch.

    Answer : [Re] Inquiry for the item from Nic

    Dear Customer,

    it is 17 09 2021

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from Nic

    Dear Customer,

    it should be 27 sep 2022** sorry for the wrong date

    Regards,
    COCOMO

    Answer : [Re] Inquiry for the item from Nic

    Thanks !

    Question : [Re] Inquiry for the item from Nic

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

+View all Notice, FAQ, Q&A >>
(Lecelique) Supreme Décolleté and Neck cream + 2 in 1 Face and Neck Massager - COCOMO
(Lecelique) Supreme Décolleté and Neck cream + 2 in 1 Face and Neck Massager - COCOMO
Item Q&A
(Vari:Hope) 8 Days Pure Vitamin C Ampoule + - COCOMO
(Vari:Hope) 8 Days Pure Vitamin C Ampoule + - COCOMO
Item Q&A
  • Question : Inquiry for the item from angelfallz11Feb 25, 2021

    Hi! In your product reviews, there's one that customer used on atopy skin (eczema), does it mean that i can use it on my face that has eczema?
    Can this product be mixed with other skincare? Need to apply moisturiser after this vit c ampoule?

    Answer : [Re] Inquiry for the item from angelfallz11

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from yuki_sohFeb 21, 2021

  • Question : Inquiry for the item from KFeb 18, 2021

    Is this hypoallergenic, dermatologist tested and non comedogenic please? Cos the korean skincare brands i tried in the past all clogged my pores and made my complexion bumpy

    Answer : [Re] Inquiry for the item from K

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from agnesswong23Feb 16, 2021

  • Question : Inquiry for the item from loe_duran76Feb 15, 2021

    hi,

    I just received my items. Is it normal for vitamin c ampoule to have this unpleasant smell? smells like medicine? because if so i hoped it was mentioned beforehand. hope u can help

    Answer : [Re] Inquiry for the item from loe_duran76

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

    Question : [Re] Inquiry for the item from loe_duran76

    Thank you! I’ve dropped them a watsapp message already:)

    Answer : [Re] Inquiry for the item from loe_duran76

    Dear Customer,

    thank you for your support

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
(Bodyluv) Vita Puresome Shower Head - COCOMO
(Bodyluv) Vita Puresome Shower Head - COCOMO
Item Q&A
  • Question : Inquiry for the item from Lchew32Feb 24, 2021

    The long white filter. We need to change it once every two months. However you don't seems to sell the filter refills.

    Answer : [Re] Inquiry for the item from Lchew32

    Dear Customer,

    yes we do sell the filter

    you can find it here: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=653670643

    please select (REFILL) FILTER FOR SHOWERHEAD (3PCS)

    Regards,
    COCOMO

  • Question : Inquiry for the item from nsyapjn2011Dec 08, 2020

  • Question : Inquiry for the item from han.duyinNov 28, 2020

  • Question : Inquiry for the item from audrishNov 02, 2020

BODYLUV★ PILLOW BODYLUV ADDICTION PILLOW★8 MILLION MIRCO AIR BUBBLE★
BODYLUV★ PILLOW BODYLUV ADDICTION PILLOW★8 MILLION MIRCO AIR BUBBLE★
Item Q&A
  • Question : Inquiry for the item from bbbnaFeb 24, 2021

  • Question : Inquiry for the item from bbbnaFeb 24, 2021

  • Question : Inquiry for the item from bbbnaFeb 19, 2021

    Hi, how many years should I change the pillow?

    Answer : [Re] Inquiry for the item from bbbna

    Dear Customer,

    it is subject to your own preference

    Regards
    COCOMO

  • Question : Inquiry for the item from samestherFeb 17, 2021

    Hi! Can i check if you still have stock for the old version? I have both the old and new but i find only the old works for me.

    Answer : [Re] Inquiry for the item from samesther

    Dear Customer,

    we only have the newest version

    Thank you
    Regards,
    COCOMO

  • Question : Inquiry for the item from fxtptpFeb 13, 2021

    does the pillow comes with deodorizing Charcoal pack?

    Answer : [Re] Inquiry for the item from fxtptp

    Dear Customer,

    yes there is a charcoal pack included

    thank you & Happy CNY

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤ OSEQUE ❤ ACNE FREE ❤CYBER SHINE BUBBLE MASK CLEANSER❤ ◎PORE-TIGHTENING❤MAKEUP REMOVER❤ COCOMO
❤ OSEQUE ❤ ACNE FREE ❤CYBER SHINE BUBBLE MASK CLEANSER❤ ◎PORE-TIGHTENING❤MAKEUP REMOVER❤ COCOMO
Item Q&A
  • Question : Inquiry for the item from gohFeb 24, 2021

  • Question : Inquiry for the item from via****May 01, 2020

    Hi the reviews are not for this product.. Can you correct it? Any recommendation in general for dry skin with clogged pores thanks

    Answer : [Re] Inquiry for the item from via****

    Dear Customer,

    they are for this product, it has been upgraded and renamed

    Regards,
    COCOMO

  • Question : Inquiry for the item from via****Apr 30, 2020

    When is expiry? When can it arrive?

    Answer : [Re] Inquiry for the item from via****

    Dear Customer,

    item is on preorder and will arrive in about 1 week

    Regards,
    COCOMO

  • Question : Inquiry for the item from kym****Jul 25, 2019

  • Question : Inquiry for the item from shi****Apr 08, 2019

    Hi seller,

    If I buy 4 oxygen cleanser, will I get a free oxygen cleanser? Meaning I will have 5 oxygen cleanser in total.
    Please advise.

    Thank you!

    Answer : [Re] Inquiry for the item from shi****

    Dear Customer
    Current promotion is
    BUY ANY 4
    +
    FREE JONE JELLY CLEANSER
    Thanks
    COCOMO

+View all Notice, FAQ, Q&A >>
★BEST SELLER IN KOREA ★ DERMA EZ ZET MULTI EFFECTOR AMPOULE★ DERMATHOD ★ COCOMO EXCLUSIVE★
★BEST SELLER IN KOREA ★ DERMA EZ ZET MULTI EFFECTOR AMPOULE★ DERMATHOD ★ COCOMO EXCLUSIVE★
Item Q&A
  • Question : Inquiry for the item from noellegoh_09Feb 23, 2021

    How to use?
    After moisturizer ?

    Answer : [Re] Inquiry for the item from noellegoh_09

    Dear Customer,

    yes u can use it as last step of skincare
    Regards,
    COCOMO

  • Question : Inquiry for the item from jstyleFeb 13, 2021

  • Question : Inquiry for the item from dreamerkhimJan 25, 2021

  • Question : Inquiry for the item from celenasterJan 13, 2021

  • Question : Inquiry for the item from geraldine_58Dec 23, 2020

    Hi what happens after week 20? (3 boxes used)

    Answer : [Re] Inquiry for the item from geraldine_58

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
( LIZ K )  First C Serum Pure Vitamin C 15% - COCOMO
( LIZ K ) First C Serum Pure Vitamin C 15% - COCOMO
Item Q&A
  • Question : Inquiry for the item from leeaggieFeb 23, 2021

    Why my liquid is brown in colour? The review shown is all yellow.
    Can I request for an exchange? And I will return tye brown colour one

    Answer : [Re] Inquiry for the item from leeaggie

    Dear Customer,

    Thank you for your inquiry, please direct this message to our whatsapp hotline at 8425 5525 for us to assist you

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from TracyDec 17, 2020

  • Question : Inquiry for the item from reisganNov 08, 2020

    Hi, may I know how long do I need to finish using the products after opening? I know it’s short expiry is 15 months from manufacturing. But what about after opening? Will the product darken over times after opening?

    Answer : [Re] Inquiry for the item from reisgan

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from joannelssOct 17, 2020

    Hi, I haven’t receive my item yet? My cart no: 139534941. Order from 9 October.

    Answer : [Re] Inquiry for the item from joannelss

    Dear Customer,

    We are in the midst of processing your orders, please do not be worried. it will be picked up shortly and there will be an updated tracking number once picked up.

    Your shipping labels had been processed,hence, the update of tracking number to speed up the sorting process from our backsystem end. We seek your kind understanding on this arrangement for faster processing of your parcels.

    Regards,
    COCOMO

UPGRADED VERSION★BODYLUV VM SHOWER★ GRAPEFRUIT★LAVENDER BLOSSOM★BLUE LIME★ BABY POWDER ★ CALA MANGO
UPGRADED VERSION★BODYLUV VM SHOWER★ GRAPEFRUIT★LAVENDER BLOSSOM★BLUE LIME★ BABY POWDER ★ CALA MANGO
Item Q&A
  • Question : Inquiry for the item from KellyFeb 21, 2021

    Is this the new version or the old ones?

    Answer : [Re] Inquiry for the item from Kelly

    Dear Customer,

    we are selling the new version for all flavors except for blue lime ( old version)

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from Kelly

    May I know how long does the tube last? example....if i bath 2 times everyday.

    Answer : [Re] Inquiry for the item from Kelly

    Dear Customer,

    can last about 2-3 months

    Regards,
    COCOMO

  • Question : Inquiry for the item from kar****May 17, 2020

  • Question : Inquiry for the item from cai****Apr 26, 2020

    can it use normal shower head

    Answer : [Re] Inquiry for the item from cai****

    Dear Customer,

    yes can be used with normal showerhead

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry from jje****Jun 10, 2019

    Hi. Why the $5 coupon cannot be used for $60?

    Answer : [Re] Inquiry from jje****

    Dear Customer,
    No coupons are allowed to be usd for all bodyluv items due to brand restriction
    You can use cart coupons only
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry from dor****Jun 02, 2019

+View all Notice, FAQ, Q&A >>
[COSRX] ❤ LOWEST PRICE IN Qoo10 ❤ FULL RANGE + FRESH STOCK ❤ BEST ACNE SOLUTION ❤ COCOMO
[COSRX] ❤ LOWEST PRICE IN Qoo10 ❤ FULL RANGE + FRESH STOCK ❤ BEST ACNE SOLUTION ❤ COCOMO
Item Q&A
  • Question : Inquiry for the item from jinsiFeb 22, 2021

    What can I use instead of the Galactomyces alcohol free toner which has been discontinued? I'm looking for a non-drying mild peel lotion

    Answer : [Re] Inquiry for the item from jinsi

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry related delivery from NomFeb 04, 2021

  • Question : Inquiry for the item from onghlevelynFeb 02, 2021

    Is item 39 calming liquid intensive a moisturizer for acne face?

    Answer : [Re] Inquiry for the item from onghlevelyn

    Dear Customer,

    yes, COSRX AC Collection Calming Liquid Intensive is an essence liquid for acne prone skins

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from calistachee2906Jan 30, 2021

    How come I’m not able to choose item 16?? OOS?? The pH spray.

    Answer : [Re] Inquiry for the item from calistachee2906

    Dear Customer,

    it has been discontinued
    Regards,
    COCOMO

  • Question : Inquiry for the item from mileyzhihuangDec 27, 2020

    Hi if i purchase more than 5 items can I get to choose my free item?

    Answer : [Re] Inquiry for the item from mileyzhihuang

    Dear Customer,

    the free SNP item is given at random

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
CRYSTAL TOMATO ♥️ 100% AUTHENTIC ♥️ CLINICALLY PROVEN SKIN WHITENING SUPPLEMENT
CRYSTAL TOMATO ♥️ 100% AUTHENTIC ♥️ CLINICALLY PROVEN SKIN WHITENING SUPPLEMENT
Item Q&A
  • Question : Inquiry for the item from hlFeb 20, 2021

    can u bring in other crystal tomato products too?

    Answer : [Re] Inquiry for the item from hl

    Dear Customer,

    thank you for ur feedback we will consider to do so

    thank you
    Regards
    COCOMO

    Question : [Re] Inquiry for the item from hl

    can u enable qoo10 ‘s self collection for this tomato ??

    Answer : [Re] Inquiry for the item from hl

    Dear Customer,

    you can walk in to our warehouse to self collect if you would like

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from hl

    where is your warehouse ? can i self collect at 7-11 instead? your tomato has no such option , while other items have

    Answer : [Re] Inquiry for the item from hl

    Dear Customer,

    we are located at 22 New Industrial Road #07-20/21, Primax Singapore 536208

    I dont think qxpress delivers to 7-11

    Regards,
    COCOMO

  • Question : Inquiry for the item from jeanlucmeisterFeb 17, 2021

    May I know what is the best time to consume ?

    Answer : [Re] Inquiry for the item from jeanlucmeister

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry related delivery from yeminnthein35Feb 09, 2021

    Dear seller,
    Can you send to me before CN.
    My order number is Cart no. : 142204700.

    Thanks

    Answer : [Re] Inquiry related delivery from yeminnthein35

    Dear Customer,

    all orders from COCOMO will be processed within 24-48 WORKING hours in COCOMO warehouse (excluding saturdays and sundays and PH) and handed over to Qxpress. Qexpress will usually take about another 24hrs - 48hrs to deliver your parcel. You will be able to recieve your parcels within 2-5 WORKING days upon ordering,

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from meemei77Feb 04, 2021

    hi , what is the best price for ct? i need 50 box. do u have 2023 stock? include barcode?i'll be using it in myanmar.

    Answer : [Re] Inquiry for the item from meemei77

    Dear Customer,

    this is the best price, and yes fresh stock

    Regards,
    COCOMO

  • Question : Inquiry for the item from charlina_chamJan 28, 2021

+View all Notice, FAQ, Q&A >>
❤SONandPARK TRUE BROWN EYE PEN LINER ❤FAMOUS KOREAN CELEBRITY MAKE-UP ARTIST❤WATERPROOF❤NO SMUDGE❤
❤SONandPARK TRUE BROWN EYE PEN LINER ❤FAMOUS KOREAN CELEBRITY MAKE-UP ARTIST❤WATERPROOF❤NO SMUDGE❤
Item Q&A
( Gou: E ) Ultra Fill-up Lifting Ampoule Ex - COCOMO
( Gou: E ) Ultra Fill-up Lifting Ampoule Ex - COCOMO
Item Q&A
  • Question : Inquiry for the item from TsyFeb 21, 2021

    Hi, i also want to know how long a bottle can last if used every night? And when is product’s expiry date?

    Answer : [Re] Inquiry for the item from Tsy

    Dear Customer,

    it is fresh stock from brand owner. one bottle is 8ml

    Regards,
    COCOMO

  • Question : Inquiry for the item from jkslmailFeb 14, 2021

    How long can 1 botte last?
    How often to use it?

    Answer : [Re] Inquiry for the item from jkslmail

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from iamamazingDec 23, 2020

    Hi, if I order now, can I receive by Sat 26th?

    Answer : [Re] Inquiry for the item from iamamazing

    Dear Customer,

    we are in the midst of restocking this product, it might be able to reach you before xmas

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

    Question : [Re] Inquiry for the item from iamamazing

    Hi, can I receive my Order tomorrow Wed if I order now?

    Answer : [Re] Inquiry for the item from iamamazing

    Dear Customer,
    we have ready stocks for this item,

    all orders from COCOMO will be processed within 24-48 WORKING hours in COCOMO warehouse (excluding saturdays and sundays and PH) and handed over to Qxpress. Qexpress will usually take about another 24hrs - 48hrs to deliver your parcel. You will be able to recieve your parcels within 2-5 WORKING days upon ordering,

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from ADJan 19, 2021

    Hi u mentioned got AHA, does that mean not suitable for sensitive skin?

    Answer : [Re] Inquiry for the item from AD

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

    Question : [Re] Inquiry for the item from AD

    No reply?

    Answer : [Re] Inquiry for the item from AD

    Dear Customer,

    please give us 1-3 working days to respond to you via whatsapp

    thank you
    Regards,
    COCOMO

  • Question : Inquiry for the item from neogracelynJan 19, 2021

+View all Notice, FAQ, Q&A >>
[ MEG COSMETICS ] 🌿 STEAMING  COOLING HAIR MASK 🌿 SALON TREATMENT AT HOME WITH INSTANT EFFECT 🌿
[ MEG COSMETICS ] 🌿 STEAMING COOLING HAIR MASK 🌿 SALON TREATMENT AT HOME WITH INSTANT EFFECT 🌿
Item Q&A
  • Question : Inquiry for the item from SabFeb 21, 2021

    Hi, how to use the Ampoule ? Thanks

    Answer : [Re] Inquiry for the item from Sab

    Dear Customer,

    How to use (CP-1) Premium Silk Ampoule:
    1. After shampoo and condition, release an appropriate amount on the hair with adequate moisture.
    2. Dry hair as usual after CP-1 Premium Silk Ampoule is applied.


    Regards,
    COCOMO

  • Question : Inquiry for the item from jan****Jul 06, 2020

  • Question : Inquiry for the item from Kwo****Jun 03, 2020

  • Question : Inquiry for the item from chu****May 31, 2020

    Hi steaming hair mask not available?

    Answer : [Re] Inquiry for the item from chu****

    Dear Customer,

    we only have cooling mask now, no steaming mask

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from kai****Apr 25, 2020

    Hi, when is the steaming hair mask restock?

    Answer : [Re] Inquiry for the item from kai****

    Dear Customer,
    not sure there is no stock for it right now

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

+View all Notice, FAQ, Q&A >>
❤BUNDLE OF 4 + FREE GIFT ❤ 2020 UPGRADED VERSION ❤ RAVE REVIEWS ❤ANTI- HAIR LOSS SHAMPOO❤ DR GROOT
❤BUNDLE OF 4 + FREE GIFT ❤ 2020 UPGRADED VERSION ❤ RAVE REVIEWS ❤ANTI- HAIR LOSS SHAMPOO❤ DR GROOT
Item Q&A
  • Question : Inquiry for the item from wchengtengFeb 20, 2021

    Hi, the free gift, CP-1 hair protein cream, how to use? Need to rinse off?

    Answer : [Re] Inquiry for the item from wchengteng

    Dear Customer,

    How to use:
    1. After shampoo and condition, release the appropriate amount on the hair with adequate moisture.
    2. Dry hair as usual after CP-1 Premium Silk Ampoule is applied.

    Regards,
    COCOMO

(The Plant Base)  AC Clear Magic Foam Magic Gel Magic Powder Magic Cica Cream - COCOMO
(The Plant Base) AC Clear Magic Foam Magic Gel Magic Powder Magic Cica Cream - COCOMO
Item Q&A
  • Question : Inquiry related delivery from LeeFeb 19, 2021

  • Question : Inquiry for the item from JasmineFeb 19, 2021

    Hi. My teenage son has lots of big and red pimples around his mouth area and cheeks. Besides that he also has many blackheads on both his cheeks too. There are some pimples scars as well. What would you recommend? Thank you.

    Answer : [Re] Inquiry for the item from Jasmine

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from Shereen_cheng1305Nov 14, 2020

    Hi, can I know what is the expiry date for your product? I m thinking of getting the sets.

    Answer : [Re] Inquiry for the item from Shereen_cheng1305

    Dear Customer,

    AC CLEAR MAGIC FOAM 1+ 22 Jun 2023
    AC CLEAR SPOT MAGIC POWDER 17 Oct 2022
    AC CLEAR MAGIC GEL 10 Dec 2022

    Regards,
    COCOMO

  • Question : Inquiry for the item from bae****Jun 01, 2020

★BEST SELLER IN KOREA ★ABELUNA+ Aqua Peeling Machine ★ COCOMO EXCLUSIVE★
★BEST SELLER IN KOREA ★ABELUNA+ Aqua Peeling Machine ★ COCOMO EXCLUSIVE★
Item Q&A
  • Question : Inquiry for the item from louisa_chiamFeb 20, 2021

    Hi, there's no water coming out from the head.

    Answer : [Re] Inquiry for the item from louisa_chiam

    Dear Customer,

    Thank you for your inquiry, please direct this message to our whatsapp hotline at 8425 5525 for us to assist you

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from yuki_sohFeb 20, 2021

    Dear seller, I bought not long ago n use twice n spoil. No suction at all... Please kindly advise.

    Answer : [Re] Inquiry for the item from yuki_soh

    Dear Customer,

    Thank you for your inquiry, please direct this message to our whatsapp hotline at 8425 5525 for us to assist you

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from louisa_chiamFeb 04, 2021

    Does it come with the solution?

    Answer : [Re] Inquiry for the item from louisa_chiam

    Dear Customer,

    yes the abeluna machine comes with 1 solution included

    Regards,
    COCOMO

  • Question : Inquiry for the item from yuki_sohDec 12, 2020

    Need to use daily or weekly?

    Answer : [Re] Inquiry for the item from yuki_soh

    Dear Customer

    you can use it weekly

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

    Question : [Re] Inquiry for the item from yuki_soh

    Thks

    Answer : [Re] Inquiry for the item from yuki_soh

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry from hazel_chijbtDec 06, 2020

    My machine refuse suction not working. How to fix?

    Answer : [Re] Inquiry from hazel_chijbt

    Machine suction not working*. Got sound when press on but no suction

    Question : [Re] Inquiry from hazel_chijbt

    Dear Customer,

    Thank you for your inquiry, please direct this message to our whatsapp hotline at 8425 5525 for us to assist you

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

+View all Notice, FAQ, Q&A >>
[ FLEXIN ] ❤ FLEXIN Pim Spray ❤ High Quality Product ❤ COCOMO
[ FLEXIN ] ❤ FLEXIN Pim Spray ❤ High Quality Product ❤ COCOMO
Item Q&A
[ SKINMISO ] PORE CORSET SERUM 30ml ★ PORE TIGHTENING ★ REDUCE PORE SIZE ★ SEBUM CONTROL ★ COCOMO  ★
[ SKINMISO ] PORE CORSET SERUM 30ml ★ PORE TIGHTENING ★ REDUCE PORE SIZE ★ SEBUM CONTROL ★ COCOMO ★
Item Q&A
  • Question : Inquiry for the item from fam_heirloomFeb 18, 2021

    Hi

    Is this a permanent or temporary solution? Like skincare or makeup. Thanks

    Answer : [Re] Inquiry for the item from fam_heirloom

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from syl****Jul 12, 2020

    Hi COCOMO, will Skinmiso pore beauty nose pack be restocked? Or is it discontinued? :(

    Answer : [Re] Inquiry for the item from syl****

    Dear Customer,

    I am sorry we do not have that item in cocomo

    Regards,
    COCOMO

(Acropass) Anti-dark Under Eye Care Micro Needle Patch - Cocomo
(Acropass) Anti-dark Under Eye Care Micro Needle Patch - Cocomo
Item Q&A
  • Question : Inquiry for the item from fennangsmFeb 18, 2021

  • Question : Inquiry for the item from minfurstFeb 17, 2021

    Can apply eye serum & then put on the patch?

    Answer : [Re] Inquiry for the item from minfurst

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from RinNov 06, 2020

    Hello seller, $11.90 is Trouble Cure price. Not as per item title? If this a mistake?

    Answer : [Re] Inquiry for the item from Rin

    Dear Customer,

    yes trouble cure is $11.90

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from Rin

    The option for anti-dark under eye care need to top up +$8.00 and I’m not sure will it come with essence. Advertised product and price in the option are different and confusing. Anyway thanks for reply.

    Answer : [Re] Inquiry for the item from Rin

    Dear Customer,

    anti dark is upgraded version and does not have essence

    Regards,
    COCOMO

  • Question : Inquiry for the item from gni****Jan 16, 2019

  • Question : Inquiry for the item from Ohh****Jan 04, 2019

★HIDDENTAG INCLUDED★ 100% AUTHENTIC BONABELLA★ TEATREE PURIFYING MASK / CALMING MOISTURIZER ★
★HIDDENTAG INCLUDED★ 100% AUTHENTIC BONABELLA★ TEATREE PURIFYING MASK / CALMING MOISTURIZER ★
Item Q&A
  • Question : Inquiry for the item from frend_4evaFeb 18, 2021

    Hi may I know the expiry date for feminine wash?

    Answer : [Re] Inquiry for the item from frend_4eva

    Dear Customer,

    2021 12 15 for our current batch

    thank you

    Regards,
    COCOMO

  • Question : Inquiry for the item from si_hui_Dec 22, 2020

    Hi, may I know the expiry date for the Bonabella 150ml return booster?

    Answer : [Re] Inquiry for the item from si_hui_

    Dear Customer

    the expiry date is 26 Feb 2022 for our current batch

    Regards,
    COCOMO

  • Question : Inquiry for the item from icegal86Dec 08, 2020

  • Question : Inquiry for the item from SabNov 29, 2020

  • Question : Inquiry for the item from VarrieNov 28, 2020

+View all Notice, FAQ, Q&A >>
(Neogen Dermalogy) Real Cica Pad - COCOMO
(Neogen Dermalogy) Real Cica Pad - COCOMO
Item Q&A
  • Question : Inquiry for the item from babysaint85Feb 17, 2021

  • Question : Inquiry for the item from babydragonjfyOct 12, 2020

    When will you restock Neogen Real Cica Pad?

    Answer : [Re] Inquiry for the item from babydragonjfy

    Dear Customer,

    we will not be restocking this product

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from feli_vanSep 27, 2020

❤HUXLEY❤FRESH AND MORE CREAM❤DISCOVER THE SECRET OF THE SAHARA❤
❤HUXLEY❤FRESH AND MORE CREAM❤DISCOVER THE SECRET OF THE SAHARA❤
Item Q&A
  • Question : Inquiry for the item from agnesFeb 17, 2021

    Hello may I know the expiry date for huxley anti gravity cream? Thank you!

    Answer : [Re] Inquiry for the item from agnes

    Dear Customer,

    2023 03 31 for our current batch

    Regards,
    COCOMO

(GNST) COCO BODY LOTION 200ml - COCOMO
(GNST) COCO BODY LOTION 200ml - COCOMO
Item Q&A
❤ 2020 KOREA HIT❤ POWER EYELASH INTENSIVE SERUM STRONG ❤ CAN BE USED WITH LASH EXTENSIONS ❤ COCOMO
❤ 2020 KOREA HIT❤ POWER EYELASH INTENSIVE SERUM STRONG ❤ CAN BE USED WITH LASH EXTENSIONS ❤ COCOMO
Item Q&A
  • Question : Inquiry for the item from gweereginaFeb 16, 2021

  • Question : Inquiry for the item from infoDec 02, 2020

  • Question : Inquiry for the item from candiceNov 04, 2020

    Hi,

    I do eyelash extension regularly. Can I still continue to use it when I have eyelash extension on?

    Answer : [Re] Inquiry for the item from candice

    Dear Customer,

    yes you can use this with lash extensions on

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from huanghwee8Oct 29, 2020

    Hi!
    Can I apply this serum on my eyebrow?

    Answer : [Re] Inquiry for the item from huanghwee8

    Dear Customer,

    it is more suitable for eyelashes

    Regards,
    COCOMO

  • Question : Inquiry for the item from LOct 26, 2020

    Do you have full ingredient list for this?

    Answer : [Re] Inquiry for the item from L

    Dear Customer

    please refer to attached image

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

+View all Notice, FAQ, Q&A >>
(KLAVUU) FULL RANGE - COCOMO
(KLAVUU) FULL RANGE - COCOMO
Item Q&A
  • Question : Inquiry for the item from carelinwenFeb 16, 2021

    May I know the expiry date for White Pearlsation Special Divine Pearl Serum?

    Answer : [Re] Inquiry for the item from carelinwen

    Dear Customer,

    it is 07 May 2022 for our current batch

    Regards,
    COCOMO

  • Question : Inquiry related delivery from jamiegan94Jan 16, 2021

  • Answer : [Re] 来自yunyun_0201会员的商品咨询。

    hi

    Question : [Re] 来自yunyun_0201会员的商品咨询。

    hi

    Answer : [Re] 来自yunyun_0201会员的商品咨询。

    请问是现货吗

    Question : [Re] 来自yunyun_0201会员的商品咨询。

    hi

    yes all items in cocomo are 100% authentic

    thankyou

    Regards,
    COCOMO

  • Question : Inquiry for the item from itantcAug 07, 2020

    Hi when is the expiry date for


    1. Marine Aqua Enriched Cream
    2. Oneday 8 cups marine collagen aqua cream
    3. Enriched Divine Pearl Cream
    Thanks.

    Answer : [Re] Inquiry for the item from itantc

    1. Marine Aqua Enriched Cream 03 Mar 2023
    2. Oneday 8 cups marine collagen aqua cream 29 Apr 2023
    3. Enriched Divine Pearl Cream 12 dec 2021

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from and****May 06, 2020

    Full ingredient list forpearl revitialising treatment toner pls

    Answer : [Re] Inquiry for the item from and****

    Dear Customer,
    Please watsapp us at 8425 5525
    we wil show u the ingredient list
    There is word limits so we cannot send full ingredient list via here
    Have a blessed day ahead !

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>