Q&A board

Available
MON~FRI : 9:00am ~ 6:00pm
SAT : 9:00am ~ 1:00pm
SUN, Holiday : day off
Q & A Lists
Item Question & Answer
[24h-48h QX DELIVERY] ❤ Dr. wonder Wonder Patch / Patch (+) ❤ Direct From Brand Owner ❤ SG RDY STOCK
[24h-48h QX DELIVERY] ❤ Dr. wonder Wonder Patch / Patch (+) ❤ Direct From Brand Owner ❤ SG RDY STOCK
Item Q&A
  • Question : Inquiry related delivery from cla****Dec 16, 2019

  • Question : Inquiry for the item from fio****Jul 27, 2019

  • Question : Inquiry for the item from wen****Jul 17, 2019

    Hi
    Could u pls direct me to your other product - Biolee Acnepris?
    I had previously bought it from u, but my recent Searches for it in qoo10 was not successful. Thks.

    Answer : [Re] Inquiry for the item from wen****

    Dear customer, the product has been discontinued & we are no longer selling that

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

❤ 2019 BEST EYE CREAM ❤SWANICOCO❤ NEW 2019 ❤ #1 GET IT BEAUTY ❤ FERMENTED PEPTINE EYE CARE CREAM ❤
❤ 2019 BEST EYE CREAM ❤SWANICOCO❤ NEW 2019 ❤ #1 GET IT BEAUTY ❤ FERMENTED PEPTINE EYE CARE CREAM ❤
Item Q&A
❤ READY STOCK IN SG ❤ COSRX ❤ CLEAR FIT SPOT CONCEALOR 21 LIGHT / 23 NATURAL ❤
❤ READY STOCK IN SG ❤ COSRX ❤ CLEAR FIT SPOT CONCEALOR 21 LIGHT / 23 NATURAL ❤
Item Q&A
★24h - 48h DELIVERY ★BODYLUV★ PILLOW BODYLUV ADDICTION PILLOW★8 MILLION MIRCO AIR BUBBLE★
★24h - 48h DELIVERY ★BODYLUV★ PILLOW BODYLUV ADDICTION PILLOW★8 MILLION MIRCO AIR BUBBLE★
Item Q&A
  • Question : Inquiry from sht****Dec 15, 2019

  • Question : Inquiry for the item from wmk****Sep 30, 2019

    Kindly advise the Pre-order schedule for the pillow. If order today, when will the delivery schedule be. Thanks.

    Answer : [Re] Inquiry for the item from wmk****

    Dear Customer,

    please note that bodyluv pillow is a pre-order as stated in the listing. it will only arrive in MID OCT 2019

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry related delivery from khy****Sep 14, 2019

    Can I know when will the delivery be made if I place my order now?

    Answer : [Re] Inquiry related delivery from khy****

    Dear Customer,

    the item will restock in mid OCT as it is upgrading in the HQ right now

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from lou****Aug 03, 2019

  • Question : Inquiry for the item from Ahp****Jul 29, 2019

    If i were to put the pillow into the washing machine to wash. What setting should i be using? I dowan the washing machine to cut open the pillow and beads all over the washing machine

    Answer : [Re] Inquiry for the item from Ahp****

    Dear Customer,
    Please watspp us at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
❤ FREE GIFT ❤ NOW 24h-48h DELIVERY ❤ MARINE PEARL COSMETIC BRAND ❤ KLAVUU ❤
❤ FREE GIFT ❤ NOW 24h-48h DELIVERY ❤ MARINE PEARL COSMETIC BRAND ❤ KLAVUU ❤
Item Q&A
  • Question : Inquiry for the item from Sha****Dec 15, 2019

  • Question : 来自rit****会员的商品咨询。Aug 18, 2019

  • Question : 来自rit****会员的商品咨询。Aug 18, 2019

  • Question : Inquiry for the item from Hui****Jul 25, 2019

    Hihi, do you sell the SNP Pepta firming mask? I tried the sample that you sent me and I love it. Hope to hear from you soon.

    Answer : [Re] Inquiry for the item from Hui****

    Dear Customer,

    yes we do sell pepta firming mask

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry from lel****Jun 22, 2019

+View all Notice, FAQ, Q&A >>
❤SUPER VIRAL❤J.ONE❤ACTRESS HA JI WON ❤ANTI WRINKLE AMPOULE❤ANTI-AGING❤ RED JELLY PACK❤
❤SUPER VIRAL❤J.ONE❤ACTRESS HA JI WON ❤ANTI WRINKLE AMPOULE❤ANTI-AGING❤ RED JELLY PACK❤
Item Q&A
  • Question : Inquiry for the item from Lau****Dec 14, 2019

  • Question : Inquiry for the item from yua****Aug 28, 2019

    When will the White jelly pack be restock?

    Answer : [Re] Inquiry for the item from yua****

    Dear Customer,

    we have no idea as well, it is currently out of stock in Jone HQ

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from Eug****Aug 16, 2019

    Hi may i knw when will red jelly pack restock?

    Answer : [Re] Inquiry for the item from Eug****

    Dear Customer,

    we are awaiting for update from the HQ

    Please contact us at +65 84255525 via WhatsApp should you require further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from she****Jul 19, 2019

    May I know how many capsules is in the Hana Cream 40g and the expiry date? I tried the White Jelly Pack and like it a lot, want to try other products too :)

    Answer : [Re] Inquiry for the item from she****

    Dear Customer,

    all our products are fresh stocks w very far expiry date, pls do not worry.

    for product suport, pls contact our hotline below.

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from tre****Jul 10, 2019

    Hi when will you have stock of the red jelly pack again? It’s been out of stock for a while.

    Answer : [Re] Inquiry for the item from tre****

    Dear customer,

    We are awaitinf restock from the HQ.

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
❤ INSTAGRAM HIT!!! ❤ ACROPASS TROUBLE CURE ❤ TACKLE DEEP HARD TO REACH HORMONAL PIMPLES ❤
❤ INSTAGRAM HIT!!! ❤ ACROPASS TROUBLE CURE ❤ TACKLE DEEP HARD TO REACH HORMONAL PIMPLES ❤
Item Q&A
  • Question : Inquiry for the item from Van****Dec 14, 2019

  • Question : Inquiry for the item from alm****Mar 19, 2019

    Hi

    I chose the 4 box free 1 option but the price is not deducted. It is still $64. Pls. Advise.

    Answer : [Re] Inquiry for the item from alm****

    Dear Customer,
    The price and your selection is right
    there is no issue
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (NOTE: All inquiries will be answered within24h-48h WORKING HOURS, any urgent matters please Watsapp us at +65 8425 5525)

  • Question : Inquiry related cancel and refund from est****Feb 12, 2019

    Hi, I did not receive the item...pls advise

    Answer : [Re] Inquiry related cancel and refund from est****

    Dear Customer,
    Thank you for your purchases.
    Both qxpress and normal mail orders are processed within 24h from COCOMO's end.
    However, there might be slight delay of processing due to CNY peak season.
    various courier companies' speed of delivery is also not within our control.
    Delivery for normal mail takes 3-14 WORKING DAYS ( do not include public holidays,sat, sun)
    Delivery for Qxpress is 24h-48h, please select qxpress delivery as your preferred mode, should you need the items urgently
    Please do expect slight delay in delivery during peak season for normal mail. please do not worry
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

    Question : [Re] Inquiry related cancel and refund from est****

    Hi thanks. Had received it

    Answer : [Re] Inquiry related cancel and refund from est****

    great to hear on this

  • Question : Inquiry for the item from gly****Nov 21, 2018

[ BUY 2+1 FREE ] ❤ SERENDI REVIVING CENTELLA AMPOULE 12ml X 4ea ❤ RESULTS GUARANTEED ❤
[ BUY 2+1 FREE ] ❤ SERENDI REVIVING CENTELLA AMPOULE 12ml X 4ea ❤ RESULTS GUARANTEED ❤
Item Q&A
  • Question : Inquiry for the item from Jay****Dec 14, 2019

  • Question : Inquiry for the item from bel****Nov 30, 2019

    When is the expiry date?

    Answer : [Re] Inquiry for the item from bel****

    Dear Customer

    14 Jul 2022 for our current batch
    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from sml****Sep 15, 2019

  • Question : Inquiry for the item from Lyn****Aug 13, 2019

    Hi seller, this ampoule can use for acne scars, freckles & sensitive skin? Thank you

    Answer : [Re] Inquiry for the item from Lyn****

    Dear Customer,


    yes it can be used

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from hwa****Jul 22, 2019

    Hi seller,

    Will you be restock the product?

    Answer : [Re] Inquiry for the item from hwa****

    Dear customer,

    We will restock it soon prob in aug

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

❤24h-48h DELIVERY❤2019 OCT UPGRADE VERSION ❤ RAVE REVIEWS ❤ HEALTHY SCALP ❤ANTI- HAIR LOSS SHAMPOO❤
❤24h-48h DELIVERY❤2019 OCT UPGRADE VERSION ❤ RAVE REVIEWS ❤ HEALTHY SCALP ❤ANTI- HAIR LOSS SHAMPOO❤
Item Q&A
  • Question : Inquiry for the item from gen****Nov 30, 2019

    Is you price for 1 bottle or 2 bottles?

    Answer : [Re] Inquiry for the item from gen****

    Dear Customer

    price is for qty of 1

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from 233****Sep 06, 2019

    I have hair loss and thinning hair. I also tend to get dandruff, itchy at times. Plus I have sensitive scalp. Can please recommend which shampoo to use?

    Answer : [Re] Inquiry for the item from 233****

    Dear Customer,

    you can try shampoo for weak hair together with conditioner for sensitive scalp
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from eya****Aug 22, 2019

    Is the item 07 [Dr Groot shampoo for weak hair] in my attached picture same as Dr Groot anti hair loss shampoo for weak & thin hair? Thank you.

    Answer : [Re] Inquiry for the item from eya****

    Dear Customer,

    yes.

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from eya****Aug 22, 2019

    Hello, is the product item [07 Dr Groove shampoo for weak hair] is same as Dr Groove anti hair loss shampoo for weak & thin hair? Thank you.

    Answer : [Re] Inquiry for the item from eya****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from air****Aug 12, 2019

+View all Notice, FAQ, Q&A >>
❤ PREVENT CHAPPED LIPS EFFECTIVELY ❤ Serendi Beauty Signature Essence Care Lip Balm 4g (3colors) ❤
❤ PREVENT CHAPPED LIPS EFFECTIVELY ❤ Serendi Beauty Signature Essence Care Lip Balm 4g (3colors) ❤
Item Q&A
  • Question : Inquiry for the item from ezz****Nov 19, 2019

    Hi. The drop-down selection is for sunblock,.not the lipstick. Please rectify.

    Answer : [Re] Inquiry for the item from ezz****

    Dear Customer,

    it has been rectified, you can purchase now

    Dear Customer,

    Please whatsapp us at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

[W.Lab] ❤ QUICK DRY HAIR BOOSTER ❤ DRY YOUR HAIR SUPER FAST ❤ PREVENT HAIR LOSS ❤
[W.Lab] ❤ QUICK DRY HAIR BOOSTER ❤ DRY YOUR HAIR SUPER FAST ❤ PREVENT HAIR LOSS ❤
Item Q&A
  • Question : Inquiry for the item from jol****Nov 17, 2019

    No stock for quick hair booster when can stock in?

    Answer : [Re] Inquiry for the item from jol****

    Dear Customer,

    sorry to inform you but it has been discontinued

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

❤WATCH THE VIDEO!!❤THE CLEANSER❤REMOVES MAKEUP IN A SWIPE❤ POST LASER CARE❤REDUCE REDNESS❤
❤WATCH THE VIDEO!!❤THE CLEANSER❤REMOVES MAKEUP IN A SWIPE❤ POST LASER CARE❤REDUCE REDNESS❤
Item Q&A
  • Question : Inquiry related return and exchange from shi****Nov 16, 2019

    Hi seller,

    I have received my order today.
    I bought 4 and received 1 oxygen cleanser for free.
    5 oxygen cleanser will last me for about 10 months.
    However, the expiry date is 24 April 2020??
    This is only 5months + which is really unacceptable for me.
    Is there anyway I can exchange the item?

    Thank you!

    Answer : [Re] Inquiry related return and exchange from shi****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry for the item from shi****Jul 31, 2019

    Hi seller,

    If I buy 4 oxygen cleanser, will I be able to get 1 oxygen cleanser free?
    Meaning 4+1 cleanser?

    Thank you!

    Answer : [Re] Inquiry for the item from shi****

    Dear Customer,

    yes it is buy 4+1 free, please select the same & correct free gift 4 times in order to be entitled for the free gift

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

    Question : [Re] Inquiry for the item from shi****

    Hi seller,

    Sorry just to confirm again if I buy 4 oxygen cleanser I will get 5 oxygen cleanser in total right?

    Thank you!

    Answer : [Re] Inquiry for the item from shi****

    Dear Customer,

    yes that is correct.

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from ram****Feb 26, 2019

  • Question : Inquiry for the item from tul****Sep 02, 2018

    What is the expiry date of THE CLEANSER? I want to buy more to stock up. If I order on Sunday 2 Sep, when can I receive the items?

    Answer : [Re] Inquiry for the item from tul****

    Dear Customer
    Our stocks are direct from oseque
    Whatever is available in their warehouse is what we will be getting, which means they are the same batch
    We have ready stocks for 24h-48h delivery
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)

  • Question : Inquiry for the item from jly****Mar 24, 2018

+View all Notice, FAQ, Q&A >>
❤ HIGHLY EFFECTIVE ❤ BELLASOO ❤ GILIN NECK LIFTING CREAM  ❤ V LIFTING ROLLER CREAM ❤
❤ HIGHLY EFFECTIVE ❤ BELLASOO ❤ GILIN NECK LIFTING CREAM ❤ V LIFTING ROLLER CREAM ❤
Item Q&A
  • Question : Inquiry for the item from van****Nov 14, 2019

    Hi, do I apply this lifting cream first and then my skincare, eg, serum and moisturiser?

    Sometimes I apply ampoule on my face. Do I apply lifting cream first or ampoule first?

    Thanks.

    Answer : [Re] Inquiry for the item from van****

    Dear Customer,

    Please whatsapp us at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

♥ GET PIGMENTATION FREE SKIN ♥ 2000mg LUTHIONEADE♥ CELEBRITY WHITENING SUPPLEMENT♥ SEE RESULTS♥
♥ GET PIGMENTATION FREE SKIN ♥ 2000mg LUTHIONEADE♥ CELEBRITY WHITENING SUPPLEMENT♥ SEE RESULTS♥
Item Q&A
  • Question : Inquiry related delivery from ten****Nov 14, 2019

    Order no. 309474461 - purchased 10th Nov, but other than appearing with a Qexpress tracking no. for 2 to 3 days no shipping updates and no receipt as well. When is Actual Shipping?

    Answer : [Re] Inquiry related delivery from ten****

    Dear Customer,

    it has been pickedup by qxpress today. so sorry for the delay as we are facing high influx of orders to process from the 11.11 sales

    thank you for understanding

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from csw****Oct 23, 2019

  • Question : Inquiry for the item from pin****Oct 15, 2019

    Hi, how do I get the 2+1? Do you mean Qty must place 2? I have attached a screenshot. Thanks !

    Answer : [Re] Inquiry for the item from pin****

    Dear Customer,

    yes, as long as you purchase 2 boxes of it you will be entitled for the free one

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry related delivery from Nat****Sep 04, 2019

    Hi can shipped tomorrow? I will be staying at sgp till saturday

    Answer : [Re] Inquiry related delivery from Nat****

    Dear Customer,

    all orders from COCOMO will be processed within 24 hours in COCOMO warehouse and handed over to Qxpress. Qexpress will usually take about another 24hrs - 48hrs to deliver your parcel.

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from dol****Aug 16, 2019

+View all Notice, FAQ, Q&A >>
❤24h-48h DELIVERY❤FULL RANGE + FRESH STOCK❤ AHA/BHA CLARIFYING TREATMENT TONER ❤
❤24h-48h DELIVERY❤FULL RANGE + FRESH STOCK❤ AHA/BHA CLARIFYING TREATMENT TONER ❤
Item Q&A
  • Question : Inquiry for the item from D_d****Nov 06, 2019

    How do you prove your product authentication?!?

    Answer : [Re] Inquiry for the item from D_d****

    Dear Customer,

    our products are direct from cosrx HQ

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from jaz****Dec 22, 2018

  • Question : Inquiry for the item from glo****Jul 11, 2018

    Hi seller, when will item 1 and 10 be restocked? Thanks.

    Answer : [Re] Inquiry for the item from glo****

    Dear Customer,
    Most likely 1 week later
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)

  • Question : Inquiry for the item from mim****Apr 15, 2018

    When is your One Step pimple pad & others will be restocked?

    Answer : [Re] Inquiry for the item from mim****

    Dear Customer,
    Pore minimise has discontinued from headquarter
    tony moly mask has been discontinued from headquarter
    bha blackhead power cream has been discontinued from headquarter
    Cosrx one step and snail 96 will be restocked once headquarter releases the new batch to us
    Have a blessed day ahead !
    Feel free to WATSAPP us at 8425 5525 should you need further or immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Inquiry for the item from min****Apr 09, 2018

    Hi, can i know the skincare step to use for blackhead/whitehead power liquid? No need use moisturiser? Do i replace toner with blackhead/whitehead power liquid?

    Tks!

    Answer : [Re] Inquiry for the item from min****

    Dear Customer,
    Cleanser , aha/bha toner, bha black head liquid 2 times a day, aha white head 2 times a week night only.
    U do not replace toner , u may use the liquid after the toner
    Have a blessed day ahead !
    Feel free to WATSAPP us at 8425 5525 should you need further or immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
★BEST SELLER IN KOREA!! ★TRUFFLE AVOCADO MIST SERUM ★ MOISTURISE ★ DALBA
★BEST SELLER IN KOREA!! ★TRUFFLE AVOCADO MIST SERUM ★ MOISTURISE ★ DALBA
Item Q&A
  • Question : Inquiry for the item from aud****Nov 05, 2019

  • Question : Inquiry for the item from jut****Jul 28, 2019

    Hi, what is the expiry date for the current stock? I'm just wondering if the date printed on the bottom of the bottle, manufacturing date or expiry date?

    Answer : [Re] Inquiry for the item from jut****

    Dear customer,

    We will get our warehse to check on monday & get back to you on the expiry date. However pls do not worry, all our products are fresh stock with far expiry dates

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

    Question : [Re] Inquiry for the item from jut****

    Hi, i'm still waiting for a reply

    Answer : [Re] Inquiry for the item from jut****

    Dear customer,

    The expiry for 100ml first spray serum 20220429, 50ml is 20220513

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from che****Aug 04, 2019

    Hi seller,
    Is the dalba spray serum suitable for sensitive and acne skin?will it help to sooth the acne skin and redness? Do i need to use toner and cream if usiNg this?
    Thank you.

    Answer : [Re] Inquiry for the item from che****

    Dear Customer,
    Please watspp us at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from yee****Jun 24, 2019

    Can use this in nano mist spray? Will it clog the device?

    Answer : [Re] Inquiry for the item from yee****

    Dear Customer,
    This contains avocado oil
    We do not recommend you to use in your nano mist spray
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Please follow our instagram @cocomo.65. There are many exciting events ongoing in our Instagram
    Regards,
    COCOMO
    (NOTE: All inquiries will be answered within24h-48h WORKING HOURS, any urgent matters please Watsapp us at +65 8425 5525)

  • Question : Inquiry for the item from Kon****Jun 21, 2019

+View all Notice, FAQ, Q&A >>
🍭 AQUA CLINITY CREAM (DOUBLE REPAIR)  🍭ACWELL 🍭
🍭 AQUA CLINITY CREAM (DOUBLE REPAIR) 🍭ACWELL 🍭
Item Q&A
  • Question : Inquiry for the item from con****Nov 01, 2019

    May I know the delivery how Long?

    Answer : [Re] Inquiry for the item from con****

    Dear Customer,

    we are located at 81 ubi ave 4 #03-26. Our warehouse operating hours are from 11am- 6.30pm, mon- fri.

    Please let us know when you are intending to drop down so that we can inform our warehouse staff to expect you

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

❤Hope Girl❤ TRUE ISLAND ❤ HONEY BEE ALL DAY FIXING MIST (80ml) ❤
❤Hope Girl❤ TRUE ISLAND ❤ HONEY BEE ALL DAY FIXING MIST (80ml) ❤
Item Q&A
❤ UP $24.90 NW $16.90 ❤ READ THE REVIEWS ❤ BIOLEE ACNEPRIS BEST ACNE PIMPLE TREATING ROLLER PEN
❤ UP $24.90 NW $16.90 ❤ READ THE REVIEWS ❤ BIOLEE ACNEPRIS BEST ACNE PIMPLE TREATING ROLLER PEN
Item Q&A
  • Question : Inquiry related delivery from 211****Oct 30, 2019

    Ive made purchase on 28 Nov. Cart no is 130367944. Can I check when will I receive the item?
    I will be overseas on 2 Nov'onwards

    Answer : [Re] Inquiry related delivery from 211****

    Dear Customer,
    may i know when will u be back so that i can inform the warehouse not to send it out

    Sorry for the delay as we are restocking for a new batch
    We should get a new batch within this week or early next week
    U shoud recieve the parcel within the next 24h-48h once tracking number has been updated
    Please do not worry

    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Please follow our instagram @cocomo.65. There are many exciting events ongoing in our Instagram
    Regards,
    COCOMO
    (NOTE: All inquiries will be answered within24h-48h WORKING HOURS, any urgent matters please Watsapp us at +65 8425 5525)

  • Question : Inquiry for the item from rny****Aug 10, 2019

    Hi seller, any upgraded version or new product to replace this current product? Thanks

    Answer : [Re] Inquiry for the item from rny****

    Dear Customer,

    you can try out our Dr Wonder; wonder patches or COSRX Centella Blemish Cream

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from jak****Jul 07, 2019

    Hi when will new stock come in?

    Answer : [Re] Inquiry for the item from jak****

    Dear customer,

    Sorry, we will no longer be bringing in this product.

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from sbl****May 29, 2019

    Hi, I have been using this for long and interested to buy this item. Any stock coming in?

    Answer : [Re] Inquiry for the item from sbl****

    Dear Customer,
    Sorry , currently it is sold out in korea
    A new upgraded batch will be released soon
    Please follow our Instagram for latest updates
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from Eli****May 06, 2019

    Hi, pls adv when stocks will be in for this item. Thanks

    Answer : [Re] Inquiry for the item from Eli****

    Dear customer,
    We are still working on the restock of this item
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
❤ SHANGPREE GOLD AMPOULE PREMIUM MODELLING MASK ❤ BY KOREA TOP CELEBRITY SPA ❤
❤ SHANGPREE GOLD AMPOULE PREMIUM MODELLING MASK ❤ BY KOREA TOP CELEBRITY SPA ❤
Item Q&A
  • Question : Inquiry for the item from teo****Oct 27, 2019

    One qty of mask is refering to one single sheet or one whole box?

    Answer : [Re] Inquiry for the item from teo****

    Dear Customer,
    it refers to 1 sheet
    If you want to purchase 1 box of 5 sheets, please check out this listing: https://qoo.tn/BBJiOV/Q100018046

    Thanks
    COCOMO

  • Question : Inquiry for the item from sun****May 03, 2018

    Hi, does this item comes with plastic bowl n stapula?

    Answer : [Re] Inquiry for the item from sun****

    Dear Customer,
    Sorry, it does not come with free spatula or bowl
    you can purchase it seperately
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

  • Question : Shangpree gold premium maskNov 29, 2017

    Hi Seller,

    I would like to inquire regarding your free gift? If I choose the "BUY 15 + 5 BLACK FREE", what are the things I will get?


    Hoping for your soonest reply.

    Thanks,
    Edelyn

    Answer : [Re] Shangpree gold premium mask

    Dear Customer,
    If you purchase 15 gold modelling mask, you will get 5 black modelling masks for free
    Have a blessed day ahead!
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

❤ KR BEAUTY GURU PONY RECOMMENDS ❤ MELTING COLLAGEN ❤ MADECASSOSIDE ❤  HYALURONIC ACID ❤SHARR MASKS❤
❤ KR BEAUTY GURU PONY RECOMMENDS ❤ MELTING COLLAGEN ❤ MADECASSOSIDE ❤ HYALURONIC ACID ❤SHARR MASKS❤
Item Q&A
  • Question : Inquiry for the item from cat****Oct 27, 2019

    Hi,
    Is it ok to apply ampoule,Moisturizer , sunblock after removing the mask??

    Answer : [Re] Inquiry for the item from cat****

    How many time a week can the mask be use for sensitive skin?

    Question : [Re] Inquiry for the item from cat****

    Dear CUstomer,
    You may use the mask daily
    Yes u may use other skin care products after masking.
    Thanks
    COCOMO

  • Question : Inquiry for the item from pat****Oct 25, 2019

❤ 2018 VOTED TOP AMPOULES FROM KOREA ❤ TIME STOP COLLAGEN AMPOULE ❤ THE PLANT BASE X COCOMO EXCLU
❤ 2018 VOTED TOP AMPOULES FROM KOREA ❤ TIME STOP COLLAGEN AMPOULE ❤ THE PLANT BASE X COCOMO EXCLU
Item Q&A
  • Question : Inquiry for the item from chi****Oct 26, 2019

    Can all 3 ampoules be used for eye area?

    Answer : [Re] Inquiry for the item from chi****

    Dear Customer,
    We do not recommend the use of ampoule for eye area
    Thanks
    COCOMO

  • Question : Inquiry for the item from chi****Oct 25, 2019

    1. How should I use the 3 ampoules?
    2. Which one for day n night?
    3. Mix the ampoules together or use one after the other?
    4. Do I still need to apply other skin care if using all 3 ampoules?
    5. Can apply makeup after ampoules?

    Answer : [Re] Inquiry for the item from chi****

    Dear Customer,
    We have 3 types of ampoules and they are all different.
    All ampoules can be used for day and night
    It depends on you skin type. you may use timestop and ceramide in the day and HA in the night
    Please use cleanser, toner, essence, serum, ampoule and other skincare depending on your skin type
    You may apply makeup after ampoules
    Thanks
    COCOMO

  • Question : Inquiry for the item from Ail****Aug 29, 2019

  • Question : Inquiry for the item from jos****Aug 13, 2019

    Hi what's the molecular weight for the hyaluronic acid ampoule

    Answer : [Re] Inquiry for the item from jos****

    Dear Customer,

    it is 1.5 ~ 2.0 x 10 (6) , which is high molecular

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

    Question : [Re] Inquiry for the item from jos****

    Oh alright
    Where's derive from?
    No preservative inside this?

    Answer : [Re] Inquiry for the item from jos****

    Dear Customer,

    we got this information from our supplier

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

    Question : [Re] Inquiry for the item from jos****

    Hi this product is high molecular or low molecular ?

    Answer : [Re] Inquiry for the item from jos****

    Dear Customer,

    it is 1.5 ~ 2.0 x 10 (6) , which is high molecular

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from nsk****Aug 19, 2019

    The three products are plant based with no animals ingredients?

    Answer : [Re] Inquiry for the item from nsk****

    Dear Customer,
    Please watsapp us at 8425 5525
    we wil show u the ingredient list
    There is word limits so we cannot send full ingredient list via here
    Have a blessed day ahead !

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
[ SNP ] ❤ WRINKLE IMPROVEMENT ❤ SKIN BRIGHTENING ❤ SNP PREMIUM EYE PATCH ❤ COCOMO EXCLUSIVE ❤
[ SNP ] ❤ WRINKLE IMPROVEMENT ❤ SKIN BRIGHTENING ❤ SNP PREMIUM EYE PATCH ❤ COCOMO EXCLUSIVE ❤
Item Q&A
  • Question : Inquiry for the item from cry****Oct 24, 2019

    Hello, when will the black and gold ones be restocked?

    Answer : [Re] Inquiry for the item from cry****

    Dear Customer,

    it might take about 2-3 wks

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from jol****Aug 16, 2019

    how often i am suppose to use this product? like everyday or one week 2/3 times?

    Answer : [Re] Inquiry for the item from jol****

    Dear Customer,

    2/3 times per week is good enough

    Please contact us at +65 84255525 via WhatsApp should you require further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from tan****Aug 14, 2019

  • Question : Inquiry for the item from lyn****Jul 15, 2019

  • Question : Inquiry for the item from ivy****Jul 08, 2019

+View all Notice, FAQ, Q&A >>
❤ THE TOP HYALURONIC ACID TONER IN KOREA ❤ THE LAB by blanc doux ❤ Oligo Hyaluronic Acid 5000 Toner
❤ THE TOP HYALURONIC ACID TONER IN KOREA ❤ THE LAB by blanc doux ❤ Oligo Hyaluronic Acid 5000 Toner
Item Q&A
  • Question : Inquiry for the item from 246****Oct 19, 2019

  • Question : Inquiry for the item from ali****Jun 08, 2019

    Hi Cocomo,

    May I know what is the difference between this toner and Son and Park's toner?

    Would you recommend this over Son and Park's beauty water?

    Thank you.

    Answer : [Re] Inquiry for the item from ali****

    Dear Customer,
    This toner is made up of largely small molecules of HA which is very good in moisturizing your skin.
    For Son& park beauty water, they are good in helping you to exfoliate and moisturise
    THanks
    COCOMO

  • Question : Inquiry for the item from Cwo****May 04, 2019

  • Question : Inquiry for the item from 237****May 02, 2019

  • Question : Inquiry for the item from spe****Apr 24, 2019

    Do you have a low molecular mass anti wrinkle eye cream?

    Answer : [Re] Inquiry for the item from spe****

    Dear Customer,
    We recommend miskos
    here is the link:
    https://qoo.tn/B8ag2S/Q100018046
    Feel free to contact us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
❤ ZAOL ❤ GUARANTEED RESULTS ❤ GROUND BREAKING SOLUTION FOR FULL LUXURIOUS HAIR ❤ CLINICALLY PROVEN ❤
❤ ZAOL ❤ GUARANTEED RESULTS ❤ GROUND BREAKING SOLUTION FOR FULL LUXURIOUS HAIR ❤ CLINICALLY PROVEN ❤
Item Q&A
  • Question : Inquiry for the item from wat****Oct 15, 2019

    How do i use the zaol daily observer? Thanks

    Answer : [Re] Inquiry for the item from wat****

    Dear Customer

    pls see attached manual
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from ang****Sep 13, 2019

    what is the difference between pink and blue?

    Answer : [Re] Inquiry for the item from ang****

    Dear Customer

    BLUE RANGE --> FOR BOTH MALE & FEMALE
    PINK RANGE --> FOR FEMALE ONLY

    WHAT IS THE DIFFERENCE BETWEEN BLUE FEMALE & PINK FEMALE?
    ANS: ADDED MORE INGREDIENTS NECESSARY FOR WOMEN TO THE EXISTING BLUE VERSION

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

[Qoo10 SPONSORED]🍭LICORICE PH BALANCING CLEANSING TONER🍭BRIGHTEN🍭DEEP CLEANSE YOUR SKIN
[Qoo10 SPONSORED]🍭LICORICE PH BALANCING CLEANSING TONER🍭BRIGHTEN🍭DEEP CLEANSE YOUR SKIN
Item Q&A
  • Question : Inquiry related cancel and refund from jas****Oct 13, 2019

    I ordered my item since 10/9/2019 and till now never receive. Wanted to cancel multiples times as i purchase from other seller that do fast delivery.

    But seller didnt want to cancel and insist stock coming and will deliver out.

    Now my order bcome delivered when i did not receive anything!!!!!

    Return my money!!! I will not buy from your shop anymore!!!

    Answer : [Re] Inquiry related cancel and refund from jas****

    Dear Customer,

    the status is changed to delivered automatically by qoo10 and not by us.

    Sorry for the delay as we are restocking for a new batch
    We should get a new batch within this week U shoud recieve the parcel within the next 24h-48h once tracking number has been updated
    Please do not worry

    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Please follow our instagram @cocomo.65. There are many exciting events ongoing in our Instagram
    Regards,
    COCOMO
    (NOTE: All inquiries will be answered within24h-48h WORKING HOURS, any urgent matters please Watsapp us at +65 8425 5525)

  • Question : Inquiry for the item from lib****Sep 10, 2019

    What is expiry date?

    Answer : [Re] Inquiry for the item from lib****

    Dear Customer,

    it is fresh stock, 1 Jul 2021
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from goh****Jul 18, 2019

  • Question : Inquiry for the item from sli****Jul 04, 2019

    Hi, may I know this is facial cleanser or after cleansing toner?

    Answer : [Re] Inquiry for the item from sli****

    Dear Customer,

    this is a cleansing toner.

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from fjo****Jun 18, 2019

+View all Notice, FAQ, Q&A >>
❤ SUPER HIT ❤J.ONE❤THE BEST JELLY CLEANSER THAT LEAVE SKIN SOFT - NOT STRIPPED ❤
❤ SUPER HIT ❤J.ONE❤THE BEST JELLY CLEANSER THAT LEAVE SKIN SOFT - NOT STRIPPED ❤
Item Q&A
  • Question : Inquiry for the item from shi****Oct 11, 2019

    When will the red jelly pack and jelly cleanser be restocked?

    Answer : [Re] Inquiry for the item from shi****

    Dear Customer,

    we are unaware as it is stil upgrading in the HQ

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from ngk****Aug 27, 2019

    Hi! May I know which month in 2020 will the Jelly cream expires pls? Thank you!

    Answer : [Re] Inquiry for the item from ngk****

    Dear Customer,

    20201127

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from Ong****May 20, 2019

    Please advise what's included in the set of three?

    Answer : [Re] Inquiry for the item from Ong****

    Dear Customer,
    you can select from the various options listed in the listing
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from s96****Apr 08, 2019

  • Question : Inquiry for the item from suv****Dec 28, 2018

    Hello, Can you please list down the ingredients list for the Jelly cleanser and jelly pack? I have sensitive skin and have allergies to certain ingredients. Thank you!

    Answer : [Re] Inquiry for the item from suv****

    Dear Customer,
    Please watsapp us at 8425 5525
    The list is too long to be pasted here
    Have a blessed day ahead!
    Feel free to WATSAPP us at 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO
    (Note: QPOST inquiry takes 24h-48h,within working hours to reply)

    Question : [Re] Inquiry for the item from suv****

    Water, Cocamidopropyl Betaine, Glycerin, Methyl Gluceth-10, Ethoxydiglycol, Butylene Glycol, Dipropylene Glycol, PEG-7 Glyceryl Cocoate, Xanthan Gum, Butoxydiglycol, Glycereth-26, Diglycerin, Diethoxydiglycol, Phenoxyethanol, Caprylyl Glycol, Fragrance, Disodium EDTA, Coconut Oil, Royal Jelly Extract, Decyl Glucoside, Honey Extract, Sapindus Mukurossi Fruit Extract, Moringa Pterygosperma Seed Extract, Maltodextrin, Saponaria Officinalis Leaf Extract, Propolis Extract

    I found this online. This is for the jelly cleanser...

    Answer : [Re] Inquiry for the item from suv****

    for the rest, please wastapp us and we will send to u
    thanks

+View all Notice, FAQ, Q&A >>
❤ 8 OCT - 13 OCT SERENDI SPECIAL EDITION SET ❤ SERENDI 1 PIECE OF EVERYTHING ❤  COCOMO  ❤
❤ 8 OCT - 13 OCT SERENDI SPECIAL EDITION SET ❤ SERENDI 1 PIECE OF EVERYTHING ❤ COCOMO ❤
Item Q&A
  • Question : Inquiry for the item from shu****Oct 10, 2019

    Hello i am unable to use the coupon for store wide discount. Can quickly ask your IT to fix it?

    Answer : [Re] Inquiry for the item from shu****

    Dear Customer,
    Coupons offset instantly in listing
    please select from dropdown option for $25 instant off set
    thanks
    COCOMO

    Question : [Re] Inquiry for the item from shu****

    I am referring to this. Please advise.

    Answer : [Re] Inquiry for the item from shu****

    Dear Customer,
    The coupons are inserted in the listing option. Hence storewide coupon cannot be used.You may get instant $25 off set from listing directly
    Thanks
    COCOMO

❤ RESULTS GUARANTEED* ❤ TOK STICK 18K GOLD PLATED MICRONEEDLES  ❤  PORE REDUCTION ❤ LIFTING ❤
❤ RESULTS GUARANTEED* ❤ TOK STICK 18K GOLD PLATED MICRONEEDLES ❤ PORE REDUCTION ❤ LIFTING ❤
Item Q&A
  • Question : Inquiry for the item from tu1****Oct 10, 2019

    Hi, can I use this with the Korean BB glow cream?

    Answer : [Re] Inquiry for the item from tu1****

    Dear Customer,
    We do not recommend BB cream after tokstick
    the skin is very fragile after tokstick
    you should not use bb cream
    thanks
    COCOMO

  • Question : Inquiry for the item from lit****Sep 12, 2019

    Hi, so what should we use his device with? Ampoule or serum of our own? Thanks

    Answer : [Re] Inquiry for the item from lit****

    Dear Customer,

    yes you can use any ampoules, but we would recommend you to use with our latest and most popular ampoule curated in COCOMO, SERENDI REVIVING CENTELLA AMPOULE.

    https://www.qoo10.sg/item/COCOMO-RAVE-REVIEWS-SERENDI-REVIVING-CENTELLA-AMPOULE-12ML-X-4EA-RESULTS/659055766

    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from ang****May 06, 2019

  • Question : Inquiry for the item from yan****May 05, 2019

    Do this Tok stick comes with serum? Or we hv to buy the serum ourselves?

    Answer : [Re] Inquiry for the item from yan****

    Dear Customer,
    We are seling the device only
    The tokstick does not come with any serum
    we recommend you to consider the following serum in our listings:
    The plant base
    lee gee haam ampoules
    Iunik ampoules
    liz k vitamin C serum
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from hwe****Apr 30, 2019

    One Tok stick can use for how many times ? Or only One time usage ?

    Answer : [Re] Inquiry for the item from hwe****

    Dear Customer,
    1 tokstick is suitable for 20-30 sessions without the need to change the needles
    The needles are 18K gold plated hence it can be used for a long time compared to conventional dermal rollers in the market which can only be used 1-3 times.
    Feel free to WATSAPP us at 8425 5525 should you need further and immediate assistance.
    Thank you for shopping with COCOMO!
    Regards,
    COCOMO

[ SEPHORA:$153 ] ❤ DermalQuench Liquid Lift™ Advanced Wrinkle Treatment ❤
[ SEPHORA:$153 ] ❤ DermalQuench Liquid Lift™ Advanced Wrinkle Treatment ❤
Item Q&A
  • Question : Inquiry for the item from for****Oct 10, 2019

  • Question : Inquiry related delivery from daw****May 17, 2019

    I didnot get the itme,. and the shipping tract cannot check please check my order
    Cart no.
    126193357

    Payment Date
    Apr 07, 2019

    Customer Name
    kim junga

    Answer : [Re] Inquiry related delivery from daw****



    Dear Customer,
    We had already long sent the item to you from HK
    please watsapp us asap at 8425 5525
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from chr****May 11, 2019