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Q & A Lists
Item Question & Answer
★HIDDENTAG INCLUDED★ 100% AUTHENTIC BONABELLA★ TEATREE PURIFYING MASK / CALMING MOISTURIZER ★
★HIDDENTAG INCLUDED★ 100% AUTHENTIC BONABELLA★ TEATREE PURIFYING MASK / CALMING MOISTURIZER ★
Item Q&A
  • Question : Inquiry for the item from icegal86May 11, 2021

    Hi, what’s the difference btwn item 6 & item 14? both are the rose water tone up cream?

    Answer : [Re] Inquiry for the item from icegal86

    Dear Customer,

    item 6 is mosituriser and item 14 is derma balancing lotion

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from icegal86

    hmm but the name of the product is the same?

  • Question : Inquiry for the item from summ3r_83Mar 23, 2021

    Your eye cream is old stock? The one I received expiry date is January 2021 just 9 months more to expiry.

    Answer : [Re] Inquiry for the item from summ3r_83

    Dear Customer,

    the exp date is 2022 jan
    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from summ3r_83

    Yes I mean January 2022 which is 9 more months to expiry. Does that means this is old stock? What is the manufacture date?

    Answer : [Re] Inquiry for the item from summ3r_83

    Dear Customer,

    it is not old stock

    Regards,
    COCOMO

  • Question : Inquiry for the item from frend_4evaMar 18, 2021

    What is the expiry date for Secret pure cleanser ?

    Answer : [Re] Inquiry for the item from frend_4eva

    Dear Customer,

    2021 dec for our current batch

    Regards,
    COCOMO

  • Question : Inquiry for the item from yzhiweiMar 14, 2021

    Hi may I check the current expiry date for 28 days return booster?

    Answer : [Re] Inquiry for the item from yzhiwei

    Dear Customer,

    150ml - 26 Feb 2022

    Regards,
    COCOMO

  • Question : Inquiry for the item from CMar 08, 2021

    Hi, can I have the expiry date for the tea tree mask please?

    Answer : [Re] Inquiry for the item from C

    Dear Customer,

    12 Oct 2022 for our current batch of teatree purifying mask

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

    Question : [Re] Inquiry for the item from C

    Thank you.

    Answer : [Re] Inquiry for the item from C

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

+View all Notice, FAQ, Q&A >>
(PINK FORMULAR) Shake Baby Earl Gray Tea Soybean Protein 480g Goat Milk Protein 300g - COCOMO
(PINK FORMULAR) Shake Baby Earl Gray Tea Soybean Protein 480g Goat Milk Protein 300g - COCOMO
Item Q&A
(SMOOTHSKIN) Bare and Pure IPL Hair Removal Devices • World #1 Brand • COCOMO
(SMOOTHSKIN) Bare and Pure IPL Hair Removal Devices • World #1 Brand • COCOMO
Item Q&A
  • Question : Inquiry for the item from zhangsushiMay 12, 2021

    hi, can this be used on men's hair?

    Answer : [Re] Inquiry for the item from zhangsushi

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from bettyApr 22, 2021

  • Question : Inquiry for the item from krissieApr 29, 2021

(OXYTICAL) VIAL 3.98 KIT / VIAL 3.98 CAMBIAR  - COCOMO
(OXYTICAL) VIAL 3.98 KIT / VIAL 3.98 CAMBIAR - COCOMO
Item Q&A
  • Question : Inquiry from FelixMay 12, 2021

  • Question : Inquiry for the item from wendyMay 11, 2021

  • Question : Inquiry for the item from chienlee_88Mar 13, 2021

    How to use this

    Answer : [Re] Inquiry for the item from chienlee_88

    Dear Customer,

    the steps are included in the listing, due to word limitations, we are unable to send it here

    Regards,
    COCOMO

  • Question : Inquiry for the item from alvoo68Mar 03, 2021

    hi your page say $350 but the cart put $360 for the 2 boxes of vital kit. kindly advise

    Answer : [Re] Inquiry for the item from alvoo68

    Dear Customer,

    that is the promotional price

    Regards,
    COCOMO

  • Question : Inquiry for the item from ahbelle88Feb 01, 2021

    Hi do you sell the core peptide separately? I was unable to retrieve the last bits from the bottle and realise may not be enough for my remaining bottle of chitin. Please advise.

    Answer : [Re] Inquiry for the item from ahbelle88

    Dear Customer,

    sorry we do not

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
★BEST SELLER IN KOREA ★ DERMA EZ ZET MULTI EFFECTOR AMPOULE★ DERMATHOD ★ COCOMO EXCLUSIVE★
★BEST SELLER IN KOREA ★ DERMA EZ ZET MULTI EFFECTOR AMPOULE★ DERMATHOD ★ COCOMO EXCLUSIVE★
Item Q&A
  • Question : Inquiry for the item from redbook55May 11, 2021

  • Question : Inquiry for the item from StephwqlApr 30, 2021

    Hi, after using 3 boxes need to stop how long then can reuse again?

    Answer : [Re] Inquiry for the item from Stephwql

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry related return and exchange from gungal1Apr 27, 2021

    I have try to call to contact you but no one pick up .. it’s not a cheap item and I don’t understand how come you can stock at the packages that I bought 3 box of derma EZ zet with 2 boxes of free mask yet u can send me 2 box of don’t know what serum .. can u please sort it out ASAP .. I feel cheated seriously

    Answer : [Re] Inquiry related return and exchange from gungal1

    Dear Customer,
    We are so sorry to hear on this
    Please do understand that we take 1-3 days to get back to you after we do our internal investigation.
    We will then proceed to arrange for a 1-1 exchange with the courier company

    Exchange can take place after we get a confirmation slot from the courier company. our warehouse will contact you directly for an exchange within 5-7 working days

    Please DO NOT file any claims in qoo10 to avoid further delay of the exchange

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry related return and exchange from gungal1Apr 27, 2021

    Hi I have receive item I didn’t order .. can u please check and refund me.. I don’t even know what is this !! Pls return me my money

    Answer : [Re] Inquiry related return and exchange from gungal1

    Dear Customer,
    We are so sorry to hear on this
    Please do understand that we take 1-3 days to get back to you after we do our internal investigation.
    We will then proceed to arrange for a 1-1 exchange with the courier company

    Exchange can take place after we get a confirmation slot from the courier company. our warehouse will contact you directly for an exchange within 5-7 working days

    Please DO NOT file any claims in qoo10 to avoid further delay of the exchange

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from yvonne_limApr 10, 2021

+View all Notice, FAQ, Q&A >>
O2 Safe ⭐️SG Ready Stock⭐️100ml ⭐️   ★24h-48h DELIVERY★ MEDICAL GRADE FDA WHO CHLORINE DIOXIDE  ★ sanitizer  ★ STERILIZE 660 BACTERIUM★
O2 Safe ⭐️SG Ready Stock⭐️100ml ⭐️ ★24h-48h DELIVERY★ MEDICAL GRADE FDA WHO CHLORINE DIOXIDE ★ sanitizer ★ STERILIZE 660 BACTERIUM★
Item Q&A
  • Question : Inquiry for the item from Prisa73May 09, 2021

    Hi seller, can spray on mask?

    Answer : [Re] Inquiry for the item from Prisa73

    Dear Customer,

    yes it can be sprayed on mask

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from Prisa73

    May i know the expiry date?

    Answer : [Re] Inquiry for the item from Prisa73

    Dear Customer,

    2022 feb

    Regards,
    COCOMO

  • Question : Inquiry for the item from kc6008Mar 05, 2021

    Hi, may I check when is the expiry date? For new order

    Answer : [Re] Inquiry for the item from kc6008

    Dear Customer,

    they are fresh stocks

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from kc6008

    How long is the expiry date? To determine how many I should buy.

    Answer : [Re] Inquiry for the item from kc6008

    Dear Customer,

    2022

    Regards,
    COCOMO

  • Question : Inquiry for the item from cy_****Jul 08, 2020

    Hi may I know once We open it, how Long we have to finish using it?

    Answer : [Re] Inquiry for the item from cy_****

    Dear Customer,

    it can last for about 1 year

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from Joc****Feb 19, 2020

    Hi there, may I know what’s the expiry of these sprays? Thanks.

    Answer : [Re] Inquiry for the item from Joc****

    Dear Customer,

    product is manufactured on 3 FEB 2020, expiry date is 1 year when open and 2 years when not open

    Thanks
    COCOMO

  • Question : Inquiry for the item from tet****Feb 16, 2020

    May i know how are The composition like in a bottle?

    Answer : [Re] Inquiry for the item from tet****

    Dear Customer,
    Please whatsapp us at 8425 5525 so we can show you the Material Safety Data Sheet and certificates by WHO , KFDA and FDA.
    We are not able to upload the full PDF file here due to qoo10 system limitation
    Thanks
    COCOMO

(GNST) Coco Cream Coco Lotion Coco Bath and Shampoo Choc Choc Cleansing Water Lala Cream- COCOMO
(GNST) Coco Cream Coco Lotion Coco Bath and Shampoo Choc Choc Cleansing Water Lala Cream- COCOMO
Item Q&A
  • Question : Inquiry for the item from rainbows0531May 09, 2021

  • Question : Inquiry for the item from ameliawong0916May 05, 2021

  • Question : Inquiry for the item from pyFeb 02, 2021

  • Question : Inquiry for the item from projek.linNov 08, 2020

  • Question : Inquiry for the item from chow_jiaqiOct 23, 2020

    Hi my son is just 5 month and he having eczema. Could i check which 1 shld i get and alao the sequence of using the product. Please advise, thankyou

    Answer : [Re] Inquiry for the item from chow_jiaqi

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
[COSRX] FULL RANGE - COCOMO
[COSRX] FULL RANGE - COCOMO
Item Q&A
  • Question : Inquiry for the item from VSMay 09, 2021

    Dear Cocomo,

    What is the expiry date of the Good morning cleanser, Ac calming mild and AC calming intensive ? Thanks

    Answer : [Re] Inquiry for the item from VS

    Dear Customer,

    Goodmorning cleanser - 13 Jul 2023
    ac calming mild - 09 Sep 2023
    ac calming intensive - 24 Feb 2022

    Regards,
    COCOMO

  • Question : Inquiry for the item from lw_anolApr 29, 2021

    Hello!
    May I know if you still have COSRX mineral powder?

    Answer : [Re] Inquiry for the item from lw_anol

    Dear Customer,

    we do not have that item in COCOMO currently

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from lw_anol

    ok, thank you!

    Answer : [Re] Inquiry for the item from lw_anol

    Dear Customer

    No worries
    Regards,
    COCOMO

  • Question : Inquiry for the item from SeowApr 12, 2021

  • Question : Inquiry for the item from wenzApr 17, 2021

  • Question : Inquiry for the item from tchtehApr 11, 2021

    Do you have Cosrx Advanced Snail Radiance Dual Essence?

    Answer : [Re] Inquiry for the item from tchteh

    Dear Customer,

    it is not curated in cocomo currently

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
(Serendi Beauty) Essential Ultra Sunblock 40g SPF50+ PA ++++ - COCOMO
(Serendi Beauty) Essential Ultra Sunblock 40g SPF50+ PA ++++ - COCOMO
Item Q&A
  • Question : Inquiry for the item from AnonymousMay 08, 2021

    What's the full list of ingredients?

    Answer : [Re] Inquiry for the item from Anonymous

    Ingredients:
    Water, cyclopentasiloxane, zinc oxide, di (capril / capric acid) BG, titanium oxide, propanediol, polyglyceryl-3 polydimethylsiloxyethyl dimethicone, glycerin, benzotriazolyldodecyl-p-cresol, caprylyl methicone, orange Oil, mandarin orange peel oil, blue-green algae fruit oil, nymphea alba flower extract, strawberry leaf extract, chick flower extract, camellia flower extract, fusafuji utsugi extract, tachijakousou extract, tea tree leaf extract, dimethicone, disteardimonium Hectrite, (vinyldimethicone / methicone silsesquioxane) crosspolymer, stearic acid, Al hydroxide, 1,2-hexanediol, Mg sulfate, triethoxycaprylylsilane, polyglyceryl dipolyhydroxystearate-2, methacrylic acid Methylcrosspolymer, sorbitan caprylate, cetearyldimethicone crosspolymer, glyceryl caprylate, ethylhexylglycerin, maltodextrin, DPG, BG, palmitoylproline Na, biosaccharide gum-4, phenethyl alcohol, Na chloride, 2Na phosphate, K chloride , K phosphate.

  • Question : Inquiry for the item from 239****Jul 03, 2020

    Hi seller,it's stated buy (3+1 FREE ) The price for 3 pcs should be $110.7.But the total amount was $130?

    Answer : [Re] Inquiry for the item from 239****

    Dear Customer,

    Thank youf for your inquiry. Please contact us via whatsapp at 8425 5525 .

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

(PINK FORMULAR) Shake Baby Strawberry Matcha Chocolate Peach Grain 750g - COCOMO
(PINK FORMULAR) Shake Baby Strawberry Matcha Chocolate Peach Grain 750g - COCOMO
Item Q&A
  • Question : Inquiry for the item from maipaoziMay 08, 2021

    Hi there is a spring that comes with the shaker. May I know what is it for?

    Answer : [Re] Inquiry for the item from maipaozi

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from LouisMay 05, 2021

  • Question : Inquiry for the item from bhuvaneswarim182May 03, 2021

  • Question : Inquiry for the item from kkate318Apr 19, 2021

    Hi,

    How many cup can I make with this 750g?

    Answer : [Re] Inquiry for the item from kkate318

    Dear Customer,

    per serving is about 30g

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from kkate318

    Noted tks

    Answer : [Re] Inquiry for the item from kkate318

    Can I stir it instead of shake it?

    Question : [Re] Inquiry for the item from kkate318

    Dear Customer,

    it will be best to shake it

    Regards,
    COCOMO

    Answer : [Re] Inquiry for the item from kkate318

    Noted tks

    Question : [Re] Inquiry for the item from kkate318

    Dear Customer,

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

    Answer : [Re] Inquiry for the item from kkate318

    Can you send me the link to your cheonjihyun pomegranate collagen drink?

    Question : [Re] Inquiry for the item from kkate318

    Is ok. I found. Tks.

    Answer : [Re] Inquiry for the item from kkate318

    Dear Customer,

    no worries

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from kkate318

    I received the item nicely. Thank you. May I know does the chocolate contain nuts?

    Answer : [Re] Inquiry for the item from kkate318

    Dear Customer

    please refer to the attached ingredient list

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from kkate318

    Noted tks

    Answer : [Re] Inquiry for the item from kkate318

    Dear Customer,
    most welcome

    Regards,
    COCOMO

  • Question : Inquiry for the item from xxw_rollApr 17, 2021

+View all Notice, FAQ, Q&A >>
(dAlba) ❤️ BUY 1+1 FREE❤️ 50% OFF ❤️ Waterfull Essence Sun Cream SPF50+ PA++++ 50ml - COCOMO
(dAlba) ❤️ BUY 1+1 FREE❤️ 50% OFF ❤️ Waterfull Essence Sun Cream SPF50+ PA++++ 50ml - COCOMO
Item Q&A
  • Question : Inquiry for the item from hanMay 08, 2021

    Hi Cocomo, is this mineral or chemical sunblock? Thanks!

    Answer : [Re] Inquiry for the item from han

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from SMDec 23, 2020

    Hello! Will I need to use makeup remover to remove this sunscreen at the end of the day? Or just normal facial cleanser is sufficient to remove this sunscreen?

    Answer : [Re] Inquiry for the item from SM

    Dear Customer,

    you can use a noraml cleanser

    Regards,
    COCOMO

  • Question : Inquiry for the item from gohNov 04, 2020

  • Question : Inquiry for the item from IllyOct 16, 2020

  • Question : Inquiry for the item from BaybladeJul 31, 2020

    Hi,
    What is the active ingredients for the suncream? Does it contain titanium dioxide and/or zinc oxide?
    Thank-you

    Answer : [Re] Inquiry for the item from Bayblade

    Dear Customer

    please refer to attached image

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

❤SUPER HIT❤J.ONE❤AUTOGRAPHED BY ACTRESS HA JI WON❤DRAMATICALLY IMPROVE YOUR SKIN❤
❤SUPER HIT❤J.ONE❤AUTOGRAPHED BY ACTRESS HA JI WON❤DRAMATICALLY IMPROVE YOUR SKIN❤
Item Q&A
  • Question : Inquiry related delivery from PepeleMay 07, 2021

  • Question : Inquiry for the item from fannfan85Apr 30, 2021

    Hi when will restock white jelky pack?

    Answer : [Re] Inquiry for the item from fannfan85

    Dear Customer,

    it is out of stock at the brand owner side right now
    Regards,
    COCOMO

  • Question : Inquiry for the item from KellyApr 28, 2021

  • Question : Inquiry for the item from FlorenceJan 31, 2021

  • Question : Inquiry for the item from FlorenceJan 31, 2021

+View all Notice, FAQ, Q&A >>
❤ BODYLUV PURESOME WASHBASIN TAP ❤ CLEAN WATER EVERYDAY ❤ COCOMO ❤
❤ BODYLUV PURESOME WASHBASIN TAP ❤ CLEAN WATER EVERYDAY ❤ COCOMO ❤
Item Q&A
(COSRX) Advanced Snail 92 All In One Cream (100ml) - COCOMO
(COSRX) Advanced Snail 92 All In One Cream (100ml) - COCOMO
Item Q&A
  • Question : Inquiry for the item from red_kitty_29May 06, 2021

    Confirm made in Korea?

    Answer : [Re] Inquiry for the item from red_kitty_29

    Dear Customer,

    yes it is from south korea
    Regards,
    COCOMO

  • Question : Inquiry related delivery from cha****May 22, 2020

    Hi may I know if the snail cream is on stock?

    Answer : [Re] Inquiry related delivery from cha****

    Dear Customer,

    yes ready stock for snail 92 cream

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

❤ ZAOL ❤ GUARANTEED RESULTS ❤ GROUND BREAKING SOLUTION FOR FULL LUXURIOUS HAIR ❤ CLINICALLY PROVEN ❤
❤ ZAOL ❤ GUARANTEED RESULTS ❤ GROUND BREAKING SOLUTION FOR FULL LUXURIOUS HAIR ❤ CLINICALLY PROVEN ❤
Item Q&A
  • Question : Inquiry for the item from pwchenlilyMay 06, 2021

    Hi do you have stock for the pink shampoo?

    Answer : [Re] Inquiry for the item from pwchenlily

    Dear Customer,

    yes we do
    Regards,
    COCOMO

  • Question : Inquiry for the item from RayshiroJan 19, 2021

  • Question : Inquiry for the item from XXXNov 08, 2020

  • Question : Inquiry for the item from superOct 03, 2020

    Can you show the complete ingredient list of the pink shampoo?

    Answer : [Re] Inquiry for the item from super

    Dear Customer

    please refer to attached image

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

    Question : [Re] Inquiry for the item from super

    Thanks! Does it make the hair feel dry?

    Answer : [Re] Inquiry for the item from super

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from hao****Jun 23, 2020

    Hello. May I check if Blue booster will be restocked? Thank you.

    Answer : [Re] Inquiry for the item from hao****

    Dear Customer,

    estimated restock in sep

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

+View all Notice, FAQ, Q&A >>
❤ 24h-48h DELIVERY ❤SOLD 7000++PCS❤UP: $259.80 NOW: $89.90 ❤ 2022 EXPIRY ❤ MAYTOLO PEPTIBLE SOLUTOX
❤ 24h-48h DELIVERY ❤SOLD 7000++PCS❤UP: $259.80 NOW: $89.90 ❤ 2022 EXPIRY ❤ MAYTOLO PEPTIBLE SOLUTOX
Item Q&A
  • Question : Inquiry for the item from donutgal_79May 05, 2021

  • Question : Inquiry for the item from BoboApr 09, 2021

    Hi can this be used together with veri hope vitamin c ampoules?

    Answer : [Re] Inquiry for the item from Bobo

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from KarenOMLMar 23, 2021

    Hi, Expiry date for glass cream? Thanks

    Answer : [Re] Inquiry for the item from KarenOML

    Dear Customer,

    13 Nov 2022 for our current batch

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from KarenOML

    Thanks

    Answer : [Re] Inquiry for the item from KarenOML

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

    Question : [Re] Inquiry for the item from KarenOML

    Dear seller, i am disappointed 😢 1 out of the 4 one of them expires on 20210515. Pls arrange an exchange for me for this bottle.

    Answer : [Re] Inquiry for the item from KarenOML

    Pls see attached pic

    Question : [Re] Inquiry for the item from KarenOML

    Dear Customer,
    We are so sorry to hear on this
    Please do understand that we take 1-3 days to get back to you after we do our internal investigation.
    We will then proceed to arrange for a 1-1 exchange with the courier company

    Exchange can take place after we get a confirmation slot from the courier company. our warehouse will contact you directly for an exchange within 5-7 working days

    Please DO NOT file any claims in qoo10 to avoid further delay of the exchange

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

    Answer : [Re] Inquiry for the item from KarenOML

    Noted with thanks, look forward to hearing from your warehouse staff soon! Kind regards

    Question : [Re] Inquiry for the item from KarenOML

    Dear Customer,

    no worries
    Regards,
    COCOMO

    Answer : [Re] Inquiry for the item from KarenOML

    Hi seller, I have not heard from your warehouse staff? Are they contacting me? Pls advise?

    Question : [Re] Inquiry for the item from KarenOML

    Dear Customer,

    will get the warehouse to contact you by today thank you

    Regards,
    COCOMO

    Answer : [Re] Inquiry for the item from KarenOML

    Many thanks, I received the 1 to 1 exhange today from your staff. Expiring 13.11.2022, appreciated it very much 😊👍👍👍👍👍

    Question : [Re] Inquiry for the item from KarenOML

    Dear Customer,

    no worries
    Regards,
    COCOMO

  • Question : Inquiry from tanjinMar 08, 2021

  • Question : Inquiry for the item from magkwlMar 05, 2021

+View all Notice, FAQ, Q&A >>
(Dr. Cure 7) Healing Melting Masque - COCOMO
(Dr. Cure 7) Healing Melting Masque - COCOMO
Item Q&A
  • Question : Inquiry for the item from CkMay 05, 2021

  • Question : Inquiry for the item from evelyngohsfApr 08, 2021

  • Question : Inquiry for the item from Jessica ChewMar 28, 2021

    How frequent should I use this mask do get and maintain the effectiveness

    Answer : [Re] Inquiry for the item from Jessica Chew

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from younngwongMar 19, 2021

  • Question : Inquiry for the item from vonnlowFeb 08, 2021

    if i am wearing the mask to sleep, how to finish off with a cream ?

    Answer : [Re] Inquiry for the item from vonnlow

    Dear Customer,

    if you want to use cream u can remove the mask before sleeping, if not you can skip the cream and wear the mask to sleep

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
[ FOOTCAT ] ❤ RESULTS GUARANTEED ❤ Foot Callus Eraser Home Kit ❤ #1 FOOTCARE BESTSELLER IN KOREA
[ FOOTCAT ] ❤ RESULTS GUARANTEED ❤ Foot Callus Eraser Home Kit ❤ #1 FOOTCARE BESTSELLER IN KOREA
Item Q&A
  • Question : Inquiry for the item from dawntan_20May 04, 2021

    There are two options available for purchase. May I know what is the difference?

    Answer : [Re] Inquiry for the item from dawntan_20

    Dear Customer,

    one item is footcat and another is callus peel mist.

    Regards,
    COCOMO

  • Question : Inquiry for the item from zenice00Mar 31, 2021

  • Question : Inquiry for the item from fanglie_gohMar 25, 2021

  • Question : Inquiry for the item from magdash61Mar 24, 2021

    HI, What is the difference footcat and callous foot?

    Answer : [Re] Inquiry for the item from magdash61

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from dv_connectionFeb 27, 2021

    Hi seller, is the callus peel mist and footcat skin softener the same? Your description is hard to understand. I thought it is sold as a set

    Answer : [Re] Inquiry for the item from dv_connection

    Dear Customer,

    they are not the same item, and not sold as a set

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
(Lejong) Tone Up Control Whitening Cream - COCOMO
(Lejong) Tone Up Control Whitening Cream - COCOMO
Item Q&A
  • Question : Inquiry for the item from adelinecheokMay 04, 2021

  • Question : Inquiry for the item from neo_jessApr 23, 2021

  • Question : Inquiry related delivery from iamamazingJan 26, 2021

    Hi, can I receive this item by tomorrow Wed if I order now?

    Answer : [Re] Inquiry related delivery from iamamazing

    Dear Customer,

    all orders from COCOMO will be processed within 24-48 WORKING hours in COCOMO warehouse (excluding saturdays and sundays and PH) and handed over to Qxpress. Qexpress will usually take about another 24hrs - 48hrs to deliver your parcel. You will be able to recieve your parcels within 2-5 WORKING days upon ordering,

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from iamamazingDec 23, 2020

    Hi, is the free cushion (buying 2 tone up control whitening cream) shade C1?

    Answer : [Re] Inquiry for the item from iamamazing

    Dear Customer,

    yes it is the lejong c1 cushion

    Regards,
    COCOMO

  • Question : Inquiry for the item from iamamazing1908-miscDec 23, 2020

+View all Notice, FAQ, Q&A >>
(Rejuran) Turnover Ampoule - COCOMO
(Rejuran) Turnover Ampoule - COCOMO
Item Q&A
  • Question : Inquiry for the item from kgyt14May 04, 2021

    Hi. Does the ampoule contains whitening ingredient?

    Answer : [Re] Inquiry for the item from kgyt14

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from merc88Apr 13, 2021

    Hi, is it in a plastic bottle or glass?

    Answer : [Re] Inquiry for the item from merc88

    Dear Customer,

    glass
    REgards,
    COCOMO

  • Question : Inquiry for the item from happi_xiuqiMar 12, 2021

  • Question : Inquiry for the item from lingzasylumMar 01, 2021

    Is the rejuran mask still available?

    Answer : [Re] Inquiry for the item from lingzasylum

    Dear Customer,

    the rejuran mask has been discontinued
    Regards
    COCOMO

  • Question : Inquiry for the item from jacqyJan 18, 2021

    May I know the current expiry date for this item?

    Answer : [Re] Inquiry for the item from jacqy

    Dear Customer,

    it is fresh stock

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
❤2020 UPGRADED VERSION ❤ RAVE REVIEWS ❤ HEALTHY SCALP ❤ANTI- HAIR LOSS SHAMPOO❤ DR GROOT ❤
❤2020 UPGRADED VERSION ❤ RAVE REVIEWS ❤ HEALTHY SCALP ❤ANTI- HAIR LOSS SHAMPOO❤ DR GROOT ❤
Item Q&A
  • Question : Inquiry for the item from globalsalenicheMay 03, 2021

    did not received any free gift entitlement that is why inform you, such unknown type of sachet forgotten to insert with stock and yet you insisted sent, since so troublesome forget it, did not know such poor customer service, wasted time informing.

    Answer : [Re] Inquiry for the item from globalsaleniche

    Dear Customer,

    we had checked with our warehouse and the satchets were included.

    Thank you
    Regards,
    COCOMO

  • Question : Inquiry for the item from laytinllzApr 20, 2021

  • Question : Inquiry for the item from hsienchuangMar 20, 2021

  • Question : Inquiry for the item from qianlingJan 24, 2021

  • Question : Inquiry for the item from myjn123Jan 21, 2021

+View all Notice, FAQ, Q&A >>
(COSRX) Galactomyces 95 Tone Balancing Essence (100ml) - COCOMO
(COSRX) Galactomyces 95 Tone Balancing Essence (100ml) - COCOMO
Item Q&A
  • Question : Inquiry for the item from happyman1979Apr 30, 2021

  • Question : Inquiry for the item from Lyn****Aug 12, 2019

    Hi seller, when is the expired date for COSRX Galactomyces 95 Tone Balancing Essence? Thank you.

    Answer : [Re] Inquiry for the item from Lyn****

    Dear Customer,

    2021.11.29

    Please contact us at +65 84255525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

(TIRTIR) MASK FIT CUSHION 17C 21N 23N - COCOMO
(TIRTIR) MASK FIT CUSHION 17C 21N 23N - COCOMO
Item Q&A
  • Question : Inquiry from AMay 03, 2021

  • Question : Inquiry related delivery from ClaraFeb 17, 2021

    Hi, I placed order for the TIRTIR mask fit cushion on 1 feb. Till now i have not received.

    Pls advise. Thanks.

    Answer : [Re] Inquiry related delivery from Clara

    Dear Customer,

    your orders have been well recieved, we are currently in the midst of restocking the item and it will be arriving in our warehouse shortly.

    we have processed your orders in advance as doing so, once the shipment reaches our warehouse, we can ship it out to you asap on the same day. We seek your kind understanding on this arrangement for faster processing of your parcels.

    Regards,
    COCOMO

    Question : [Re] Inquiry related delivery from Clara

    Hi, is my order shipped?

    Answer : [Re] Inquiry related delivery from Clara

    Dear Customer,

    it should have been shipped out, may i get ur cart number to check ?

    Regards,
    COCOMO

  • Question : Inquiry for the item from gwxnMar 06, 2021

    hi, is this usable on sensitive skin and non-comedogenic?
    17C is available to delivery immediately?

    Answer : [Re] Inquiry for the item from gwxn

    Dear Customer,

    yes we have instocks for 17C

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from jenn_chijmesFeb 28, 2021

    May I know when is 21N gonna restock

    Answer : [Re] Inquiry for the item from jenn_chijmes

    Dear Customer,
    it is estimated to restock in mid - end march

    Regards,
    COCOMO

  • Question : Inquiry related delivery from Sharon_goonFeb 27, 2021

    Hi seller. I placed my order on Feb 10. Why hasn’t I received my order yet? The delivery as stated is 3-4 business days.

    Answer : [Re] Inquiry related delivery from Sharon_goon

    Just read that orders will only arrive in early March! Then pls state this right at the beginning so we can decide it we still want to go ahead with our orders!

    Question : [Re] Inquiry related delivery from Sharon_goon

    Dear Customer,

    (1PCS) 21N MASK FIT is on preorder and will arrive in march, your orders will be sent out soonest once here

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
(THE SAEM) Cover Perfection Tip Concealer - COCOMO
(THE SAEM) Cover Perfection Tip Concealer - COCOMO
Item Q&A
  • Question : Inquiry for the item from shermaineewsmMay 02, 2021

    Hi will there be restocks for #2 rich beige?

    Answer : [Re] Inquiry for the item from shermaineewsm

    Dear Customer,

    it has been discontinued

    Regards,
    COCOMO

  • Question : Inquiry related delivery from cli****May 15, 2019

    ordered on 22 apr
    today is 15 may.
    1 month and no received.

    Answer : [Re] Inquiry related delivery from cli****



    hi
    we had definiely mail out
    please keep a look out of your letterbox
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)


  • Question : Inquiry for the item from wil****Apr 01, 2019

(Vari:Hope) 8 Days Pure Vitamin C Ampoule + - COCOMO
(Vari:Hope) 8 Days Pure Vitamin C Ampoule + - COCOMO
Item Q&A
  • Question : Inquiry for the item from seetcy63May 02, 2021

    hi seller, i am interested to try your Pure Vitamin C Ampoule. read from 1 review that we have to use the right moisturizer like maytolo peptide Solutox or Cream? if i do get both of these products, steps to use: after cleanse face, vitamin C then maytolo peptide, is that right? awaits your reply to place my order.

    Answer : [Re] Inquiry for the item from seetcy63

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from snowrustMay 02, 2021

    Stated here to rest after 7 days usage. Pls advise how many days rest b4 you can start using again? I’ve used it daily for a month! No adverse reaction. Wondering if I need to stop for a while before starting again?

    Answer : [Re] Inquiry for the item from snowrust

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from alicetay308Apr 16, 2021

    How to use this product ,because I have my own product so apply which want first?

    Answer : [Re] Inquiry for the item from alicetay308

    Frequency & Direction Of Use:
    1. After cleansing face, take an appropriate amount and dispense onto face.
    2. Apply it by tapping it gently with fingertips and massage for rapid absorption.
    3. Recommended to be used after cleanser.
    ALL SKIN TYPES: Cleanser > Vari:Hope Ampoule > Other Skincare Products
    4. For Ultra Sensitive skin, when using for the first time, you may feel slight stinging which is normal. Apply in sequence as below:
    ULTRA SENSITIVE SKIN TYPES: Cleanser > Toner > Vari:Hope Ampoule
    5. Apply twice every day, morning and night. Suitable for all skin types.

  • Question : Inquiry for the item from Cla_ChuaMar 18, 2021

    Hi if I using derma ez for your product can I used this vit c amp

    Answer : [Re] Inquiry for the item from Cla_Chua

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

  • Question : Inquiry for the item from angelfallz11Feb 25, 2021

    Hi! In your product reviews, there's one that customer used on atopy skin (eczema), does it mean that i can use it on my face that has eczema?
    Can this product be mixed with other skincare? Need to apply moisturiser after this vit c ampoule?

    Answer : [Re] Inquiry for the item from angelfallz11

    Dear Customer,

    Thank you for your inquiry. Please contact us via whatsapp at 8425 5525 for product support.

    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)

+View all Notice, FAQ, Q&A >>
(Klavuu) Pure Pearlsation Revitalizing Facial Cleansing Foam - COCOMO
(Klavuu) Pure Pearlsation Revitalizing Facial Cleansing Foam - COCOMO
Item Q&A
  • Question : Inquiry for the item from ATMay 01, 2021

  • Question : Inquiry for the item from ATMay 01, 2021

    Hi Seller,

    Please confirm that serum and ampoule are applied after toner. Which to apply first, serum or ampoule?

    What are their expiry dates? Including eye cream and the Pearl glowing mask

    Answer : [Re] Inquiry for the item from AT

    Dear Customer,

    yes you can apply serum or ampoule after toner.

    pearl eye cream - 20 Aug 2023
    pearl glow mask -21 Oct 2023

    Regards,
    COCOMO

  • Question : Inquiry for the item from emilyteo_1Jan 15, 2021

    What is the expiring date for the KLAVUU cleanser

    Answer : [Re] Inquiry for the item from emilyteo_1

    Dear Customer,

    it is 17 Aug 2023 for our current batch

    Regards,
    COCOMO

(MISSHA) Time Revolution The First Treatment Essence RX / Night Repair Probio Ampoule (4Th Gen)
(MISSHA) Time Revolution The First Treatment Essence RX / Night Repair Probio Ampoule (4Th Gen)
Item Q&A
  • Question : Inquiry for the item from Sharon_goonMay 01, 2021

    Hi what’s the expiry for the Probio Ampoule?

    Answer : [Re] Inquiry for the item from Sharon_goon

    Dear Customer,

    sep 2023

    Regards
    COCOMO

  • Question : Inquiry for the item from JasmineApr 26, 2021

    Hi. Which generation is the essence? Thank you.

    Answer : [Re] Inquiry for the item from Jasmine

    Dear Customer,

    4th gen pro ferment

    Regards,
    COCOMO

    Question : [Re] Inquiry for the item from Jasmine

    Hi. Is there a new version coming up?

    Answer : [Re] Inquiry for the item from Jasmine

    Dear Customer,

    not for now
    Regards,
    COCOMO

  • Question : Inquiry for the item from vive2662Nov 17, 2020

  • Question : Inquiry for the item from Ade****May 11, 2020

    Why so cheap? In Singapore retail shop, each product cost around $70-80

    Is it becoz is old version one ?

    Answer : [Re] Inquiry for the item from Ade****

    Dear Customer

    we are sellng the latest version and 100% authentic from brand owner

    Thank you for shopping with COCOMO! Please follow our Instagram account at @COCOMO.65 for exclusive promotions!
    Regards,
    COCOMO
    (Please note that all inquiries will be answered within 24-48 WORKING HOURS)

  • Question : Inquiry for the item from Ire****Mar 02, 2020

    Hi, I have just placed order. May i check the expiry date for the time revolution treatment essence? And is the essence the latest version/generation?

    Answer : [Re] Inquiry for the item from Ire****

    Dear Customer,

    MISSHA REVOLUATION FIRST TREATMENT ESSENCE PRO FERMENT 6 Oct 2022 for our current batch

    Regards,
    COCOMO

+View all Notice, FAQ, Q&A >>
(COSRX) Advanced Snail 96 Mucin Power Essence (100ml) - COCOMO
(COSRX) Advanced Snail 96 Mucin Power Essence (100ml) - COCOMO
Item Q&A
  • Question : Inquiry for the item from happyman1979Apr 30, 2021

  • Question : Inquiry related delivery from 212****May 29, 2019

    Hi Seller,
    I'll been using this Advanced snail essence for about 1 year and I'm running out of my stock. wondering if you could ship in Australia?
    Thank you

    Answer : [Re] Inquiry related delivery from 212****

    Dear Customer,
    yes, we can ship to australia
    but you have to pay for the delivery fees.
    Feel free to contact us at WATSAPP 8425 5525 should you need further assistance.
    Thank you for shopping with COCOMO! Please follow our instagram account at @COCOMO.65 for exclusive promotions !
    Regards,
    COCOMO
    (PLEASE NOTE THAT WE TAKE 24h-48h TO ANSWER QPOST INQUIRIES)