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Item Question & Answer
HAIR LOSS SERUM ADDED ! [the ordinary] The Ordinary Skincare Serum Collection / Niacinamide
HAIR LOSS SERUM ADDED ! [the ordinary] The Ordinary Skincare Serum Collection / Niacinamide
Item Q&A
  • Question : Inquiry for the item from chinchuinOct 10, 2020

    Hi, can I ask when will u restock L ascorbic acid powder?

    Answer : [Re] Inquiry for the item from chinchuin

    Quantity updated.

    Question : [Re] Inquiry for the item from chinchuin

    Thank you very much!

    Answer : [Re] Inquiry for the item from chinchuin

    Hi, I wanted to check out my cart with 4 L ascorbic acid but there was only 1 left. Do u have some more stock?

    Question : [Re] Inquiry for the item from chinchuin

    we do not have stocks T.T

    Answer : [Re] Inquiry for the item from chinchuin

    Ok thanks. Would u know when your next stock is coming?

  • Question : Inquiry for the item from jessicachuaaaOct 12, 2020

  • Question : Inquiry for the item from jonathanOct 03, 2020

  • Question : Inquiry for the item from samcsq123Sep 20, 2020

  • Question : Inquiry related delivery from LollijellyAug 01, 2020

+View all Notice, FAQ, Q&A >>
[Dr.jart+]  Ceramidin / Cicapair Line Collection
[Dr.jart+] Ceramidin / Cicapair Line Collection
Item Q&A
  • Question : Inquiry for the item from Vbumble72Oct 19, 2020

    Hi..is the sun calming protector matte in finishing? Easy to blend? Thanks..

    Answer : [Re] Inquiry for the item from Vbumble72

    please help to check from google ^^:;; about texture

  • Question : Inquiry for the item from dia****Nov 13, 2019

    Hello is the cicapair cream, cicapair recover, night re.pair 3ml, cicapair calming sun protector 1st or 2nd generation?

    Answer : [Re] Inquiry for the item from dia****

    hi, cicapair line is 2nd. but night re-pair is sold out

  • Question : Inquiry for the item from y._****Nov 09, 2019

    Hi there,

    Received the box today, and it’s wrong item which is a celamaidin cream.
    Please check again, I ordered cicapar cream one!

    Answer : [Re] Inquiry for the item from y._****

    I'm so sorry.
    I'll check and send it again

  • Question : Inquiry related delivery from 262****Oct 10, 2019

    Hi, May I know when my item wlll be shipped out and roughly how long will it take?

    Answer : [Re] Inquiry related delivery from 262****

    It is sent out on the same day and takes around 10-15 days

    Hi
    Sorry for wrong information.
    Already sent out goods, Qexpress will handle delivery.
    Believe, it will arrive early next week.

    (Oct 11, 2019 14:18)

    Question : [Re] Inquiry related delivery from 262****

    Thank you.

    Answer : [Re] Inquiry related delivery from 262****

    :)

  • Question : Inquiry for the item from pan****Oct 10, 2019

    When are the expiry dates for ceremidin liquid and serum? These are authentic Dr Jart products?

    Answer : [Re] Inquiry for the item from pan****

    The expiry date is until May 2022, which is the real Dr.Jart.

🌟Lowest Price🌟 [KraveBeauty] Beet The Sun/Kale Lalu yAHA /Great Barrier Relief /Matcha/Oat Cream
🌟Lowest Price🌟 [KraveBeauty] Beet The Sun/Kale Lalu yAHA /Great Barrier Relief /Matcha/Oat Cream
Item Q&A
🌟 100% AUTHENTIC 🌟 [the ordinary] The Ordinary Niacinamide Serum Skincare Collection 🌟
🌟 100% AUTHENTIC 🌟 [the ordinary] The Ordinary Niacinamide Serum Skincare Collection 🌟
Item Q&A
  • Question : Inquiry for the item from huiyingcchuaAug 23, 2020

  • Question : Inquiry for the item from Kyr****May 10, 2020

    Hi. Can I use Glycolic Acid 7% toning solution and Reservatrol 3% + Ferulic Acid together?

    Answer : [Re] Inquiry for the item from Kyr****

    It is better to check the official website for the correct usage.

  • Question : Inquiry for the item from liw****May 07, 2020

    Do you have this item?

    The Ordinary AHA + BHA Peeling Solution

    Answer : [Re] Inquiry for the item from liw****

    There is not.

  • Question : Inquiry for the item from tlc****Oct 20, 2019

  • Question : Inquiry related delivery from ire****Oct 07, 2019

    I choose to buy 4 item from The ordinary to singapore. But the shipping charge me $6.90 instead of $3.9.

    Answer : [Re] Inquiry related delivery from ire****

    Hi.

    As per shipping condition, order qty 1 to 3, shipping charge is $3.9.
    4 to 6, shipping charge is $6.9.
    Would you please help to check shipping charge option?

    Question : [Re] Inquiry related delivery from ire****

    Ok. Tq.

    Answer : [Re] Inquiry related delivery from ire****

    Do you sell rosehip oil from The ordinary

    Question : [Re] Inquiry related delivery from ire****

    Do you want 100% Organic Cold-Pressed rose hup seed oil?

    Answer : [Re] Inquiry related delivery from ire****

    Yes .How much it cost.

    Question : [Re] Inquiry related delivery from ire****

    sell in our store. but, i haven't Q10 uploaded yet, I'll upload soon. sorry

    Answer : [Re] Inquiry related delivery from ire****

    I want to start The ordinary skincare for my dry, pigmentation and blemish skin.
    I would like to buy
    1. MAP
    2. GLYCOLIC ACID TONER
    3. MARINE HA
    4.NIAMICADE ZINC
    5. L ASCORBIC ACID POWDER
    6. ALPHA ARBUTIN
    7. CAFFEINE EYE
    8. COSRX SHIELD FIT SNAIL ESSENSE SUN CREAM.
    I found 6 items in your website. Do you have the rest. How much and how to buy it?
    Thank you

    Question : [Re] Inquiry related delivery from ire****

    To buy now, i have some discount and coupon. 😬

    Answer : [Re] Inquiry related delivery from ire****

    sorry, It's the lowest price. so
    No additional discount

    Question : [Re] Inquiry related delivery from ire****

    No. I mean i want to order The ordinary rose hip oil and L ascorbic acid powder together with my purchase now. Do you have? Also checking if you selling Cosrx snal sun cream. All how much

    Answer : [Re] Inquiry related delivery from ire****

    snail sun cream, The ordinary rose hip oil and L ascorbic acid powder are not for sell yet. I'll sell it in our shop soon

+View all Notice, FAQ, Q&A >>
[Dr.Jart+] Dermasks line 1EA / V7 / Ceramidin / Cicapair / Hand Mask / Foot Mask
[Dr.Jart+] Dermasks line 1EA / V7 / Ceramidin / Cicapair / Hand Mask / Foot Mask
Item Q&A
[Dr.Jart+] Sun Protector Line - Sun Stick/Moisturizing/Ctrl-A/Tone-up/Sunblock/Fluid/Cicapair
[Dr.Jart+] Sun Protector Line - Sun Stick/Moisturizing/Ctrl-A/Tone-up/Sunblock/Fluid/Cicapair
Item Q&A
  • Question : Inquiry for the item from 236****Jun 04, 2020

    Hello,I’m looking for a sunblock as a basic skin care when I do the make up before I go out,May I know which one shall I buy?

    Answer : [Re] Inquiry for the item from 236****

    Cosrx Aloe Sun is one of famous item.

  • Question : Inquiry for the item from cha****May 05, 2020

    I have oily and dry skin. Which product is suitable for me?

    Answer : [Re] Inquiry for the item from cha****

    I think it will be correct to check on the dr.jart homepage.

🌟Best Price PIMPLE PATCH 2EA $ 7.90🌟 [COSRX] BEST ACNE CARE COLLECTION
🌟Best Price PIMPLE PATCH 2EA $ 7.90🌟 [COSRX] BEST ACNE CARE COLLECTION
Item Q&A
  • Question : Inquiry for the item from ah_****May 19, 2020

    Hi is the Mela14 still available? (:

    Answer : [Re] Inquiry for the item from ah_****

    The product has been sold out.

[Dr.Jart+] Dermasks line 5EA / V7 / Ceramidin / Cicapair / Hand Mask / Foot Mask / Shaking
[Dr.Jart+] Dermasks line 5EA / V7 / Ceramidin / Cicapair / Hand Mask / Foot Mask / Shaking
Item Q&A
  • Question : Inquiry for the item from 261****Dec 19, 2019

    hi, any meet up? if order now , when will I receive?

    Answer : [Re] Inquiry for the item from 261****

    we will ship it tomorrow, it would take 5 to 7 days.

[Dr.Jart+] Cicapair Line (Recover Cream / Serum / Cream / Night repair)
[Dr.Jart+] Cicapair Line (Recover Cream / Serum / Cream / Night repair)
Item Q&A
  • Question : Inquiry for the item from mic****Nov 17, 2019

    When is night repair stock coming in?

    Answer : [Re] Inquiry for the item from mic****

    Currently sold out because it is unknown.

[KraveBeauty] Krave Beauty Beet The Sun SPF 47 PA++++ 50ml
[KraveBeauty] Krave Beauty Beet The Sun SPF 47 PA++++ 50ml
Item Q&A
  • Question : Inquiry for the item from anu****Sep 09, 2019

    I need this 10 items. Do you provide any discount?

    Answer : [Re] Inquiry for the item from anu****

    well, of c ouse we do offer promotion ^^:
    if you buy 10, we can offer $30 for each


    Due to Holiday, its not possible to reply u fast

    (Sep 12, 2019 01:06)