![[Brand New] Apple iPad 32GB / iPad Pro 64GB / iPad Mini 4 128GB / One Month Warranty](https://gd.image-gmkt.com/li/331/090/1354090331.g_260-w-st_g.jpg) - [Brand New] Apple iPad 32GB / iPad Pro 64GB / iPad Mini 4 128GB / One Month Warranty
- Item Q&A
| Order no 310773558. Ordered 2 iPads mini but only received 1. Left msgs for u n also emailed u with my contact no, plus called your office with no answer. Kindly advise ASAP. Thanks how does the warranty work Answer : [Re] Inquiry for the item from atj****at the moment, we are working with apple to get the warranty up. sorry for the delay.
Meanwhile, any problem that you face, we will definitely be responsible for them. Kindly update on how to claim warranty ASAP Thxs Answer : [Re] Inquiry for the item from Blt****yes, will reply by next week. sorry about that. Question : [Re] Inquiry for the item from Blt****Hi Any update on this matter ? Concerning the ipad 2017 (5th Generation), ALAB said that the ipad I purchased is out of warranty as it was activated in Thailand in Nov 2917. How come you said the warranty is activated upon Apple ID sign in ? Kindly clarify. Answer : [Re] Inquiry for the item from ben****hi, we are looking into this matter and will be able to give you an answer by next week. when we purchase this ipad, it was excess stock, and were told that product will have 1 year warranty which will be activated after signing in. As you can see, product was sealed My order no. 130693952. Can I self collect today. Thanks Answer : [Re] Inquiry from ste****Answer : [Re] Inquiry for the item from 241****Question : [Re] Inquiry for the item from 241****Anymore stock for 2017 iPad WIFI 32GB ? Would like to purchase one.
Thanks. Answer : [Re] Inquiry for the item from lon****sorry, wont be restocked. Hi do you have any more stock for ipad? Answer : [Re] Inquiry for the item from amy****Answer : [Re] Inquiry for the item from 236****9.7 is it wifi + cellular? Answer : [Re] Inquiry for the item from pla****Hi ur iPad mini 4 is which year model? Answer : [Re] Inquiry for the item from lyo****Can I pick up today if I buy now. Answer : [Re] Inquiry for the item from zen****Hi, kindly provide your order number for further advise. Thank you. Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****Answer : [Re] Inquiry for the item from wfe****Question : [Re] Inquiry for the item from wfe****My Order No. is 130253020 Pls advise Answer : [Re] Inquiry related delivery from zen****Hi, orders are usually delivered between 2-5 working days after payment, depending on Qxpress pick-up and delivery schedules. Hi Seller, can I self collect tomorrow at Stated Store Address.. If ok, pls provide opening hours. Answer : [Re] Inquiry related delivery from zen****Hi, kindly provide your order number for further advise. Thank you. Hi Seller, is this Mini Ipad brand new? Answer : [Re] Inquiry for the item from zen****Hi, yes it is brand new as per item title stated. Hi the ipad pro 12.9 gen 2 is it refurbished? It has no cellular right? Answer : [Re] Inquiry for the item from joe****Hi the ipad pro 12.9 gen 2. Is it refurbished? No cellular right? Answer : [Re] Inquiry for the item from joe****Hi, it is brand new as per item title. Yes, no cellular, WIFI model only. Thank you. Answer : [Re] Inquiry for the item from fhs****If I purchase today, how long will it takes to ship to out? Answer : [Re] Inquiry related delivery from she****Hi, orders are usually delivered between 2-5 working days after payment, depending on Qxpress pick-up and delivery schedules. Hi, may I know which country is it from? Answer : [Re] Inquiry for the item from saw****Question : [Re] Inquiry for the item from saw****Is the warranty covered in Singapore? Do I need to send back to Thailand for replacement or servicing? Answer : [Re] Inquiry for the item from saw****Hi, it comes with international Apple warranty. Thank you. Hi, Is there a need to register for warranty? Answer : [Re] Inquiry for the item from sea****Hi, the warranty will be activated after sign in with Apple ID.
Hi can i check what is the openinghours?
I've just purchased. Can i open and check it on the spot ? Answer : [Re] Inquiry related delivery from ang****Hi, kindly provide your order number for further advise. Thank you. Question : [Re] Inquiry related delivery from ang****305273467 may i have the opening hours please? i would like to check if i can collect this evening Answer : [Re] Inquiry related delivery from ang****Hi, unfortunately your order is not ready for collection. Please take note that we need 3 working days to generate order after payment. The earliest collection will be on Wednesday (02/10) onwards. Kindly also refer to our Self-Collect Notice for more information. Thank you. Question : [Re] Inquiry related delivery from ang****Well noted,MON~FRI : 12pm ~ 7pm Sat, Sun, Holiday : day off.
I'll collect it on Friday or next Friday. Am I able to check it on the spot?
Answer : [Re] Inquiry related delivery from ang****Hi, yes can. You may check when collect it. Question : [Re] Inquiry related delivery from ang****Okay, well noted, I'll collect it on this Friday between 6-7pm :) Answer : [Re] Inquiry related delivery from ang****Question : [Re] Inquiry related delivery from ang****Sorry, can i check if your side can arrange delivery? Answer : [Re] Inquiry related delivery from ang****Hi, unfortunately cannot. We are unable to change the delivery option. Thank you. Question : [Re] Inquiry related delivery from ang****as in how much is the delivery fee if i opt in? Answer : [Re] Inquiry related delivery from ang****Hi, you need to check with Qoo10 whether can do so. Thank you. Answer : [Re] Inquiry for the item from 242****Any stock for Space Gray? Answer : [Re] Inquiry for the item from soe****Hi Seller, Can i know about the 1 year warranty, how can we claim from Apple Store if any problem we facing? Thanks Answer : [Re] Inquiry for the item from Wil****Hi, the warranty will be activated after sign in with Apple ID.
for the silver version, is the front bezel in white or black? Answer : [Re] Inquiry for the item from kts****Hi, front bezel in black. Answer : [Re] Inquiry for the item from chi****Question : [Re] Inquiry for the item from chi****Answer : [Re] Inquiry for the item from chi****Question : [Re] Inquiry for the item from chi****Answer : [Re] Inquiry for the item from chi****Question : [Re] Inquiry for the item from chi****Answer : [Re] Inquiry for the item from chi****Answer : [Re] Inquiry for the item from bah****Hi this is come with celular or is only wifi ? Answer : [Re] Inquiry for the item from nur****Hi, nope. It comes with WIFI only as per item title stated. Answer : [Re] Inquiry for the item from toh****Singapore power.plug or US power plug? Answer : [Re] Inquiry for the item from kei****Hi, it is export set, not local set. May I know what is the model of this Ipad? Last night, I saw the price is $ 299. If I buy this, can I pay you the old price. Answer : [Re] Inquiry for the item from zhe****Hi, it is Ipad 5th Generation as per item stated. Unfortunately price as stated. Thank you. Answer : [Re] Inquiry for the item from kat****Question : [Re] Inquiry for the item from kat****Answer : [Re] Inquiry for the item from kat****How to register the warranty? Answer : [Re] Inquiry for the item from Che****Hi, the warranty will be activated after sign in with Apple ID. Answer : [Re] Inquiry for the item from Ng_****Hi, yes it comes with international Apple warranty. Thanks. Answer : [Re] Inquiry related delivery from joa****Hi may i know what is the ios version? Thanks Answer : [Re] Inquiry for the item from 238****Hi, you can upgrade to whichever IOS you want. Thanks. Answer : [Re] Inquiry for the item from Ber****
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 - Refurbished Lenovo Thinkpad X-Series / T-Series Laptops / Many models available / Upgrades available too / 1 month warranty
- Item Q&A
| Answer : [Re] Inquiry for the item from clo****Question : [Re] Inquiry for the item from clo****Answer : [Re] Inquiry for the item from clo****Question : [Re] Inquiry for the item from clo****Answer : [Re] Inquiry for the item from clo****Question : [Re] Inquiry for the item from clo****Answer : [Re] Inquiry for the item from clo****Question : [Re] Inquiry for the item from clo****Hi can self-collect X240 ASAP? Answer : [Re] Inquiry for the item from cpr****Answer : [Re] Inquiry from kel****Question : [Re] Inquiry from kel****Answer : [Re] Inquiry from kel****I want to buy x240 but without windows. Im ok with dos/linux. Because I plan to to install cloudready.
Is that possible? Can I get cheaper price ? Answer : [Re] Inquiry for the item from hor****sorry, we sell them with windows. Answer : [Re] Inquiry for the item from con****X230 able to play minecraft? Answer : [Re] Inquiry for the item from hri****Hi, you may check whether the specs can support or not. Thank you. Hi can I know whats the weight of the T series model? Answer : [Re] Inquiry for the item from joa****Hi, weight is about 1.5kg to 2kg. Thank you. Hi, if I purchase now, can I collect before 12pm today? Answer : [Re] Inquiry for the item from mee****Hi, unfortunately nope. Please take note that we need 3 working days to generate order after payment. Thank you. Hi I would like to know what is the graphic card for the 14 inch T450 laptop. Thanks. Answer : [Re] Inquiry for the item from jam****Hi, unfortunately no graphic card for this model. It comes with integrated graphic card. Answer : [Re] Inquiry for the item from Ang****Hi, which model are you refer to? Question : [Re] Inquiry for the item from Ang****Answer : [Re] Inquiry for the item from Ang****Hi, If I place the order now, may I self collect the laptop today?
Thank you. Answer : [Re] Inquiry related delivery from rio****Hi, unfortunately nope. Please take note that we need 3 working days to generate order after payment. The earliest collection will be next Tuesday (1/10) onwards if you purchase today. Thank you. Question : [Re] Inquiry related delivery from rio****Noted. Is this model with Thai keyboard? Answer : [Re] Inquiry related delivery from rio****Hi, nope. It comes with US keyboard, unless we stated.
Question : [Re] Inquiry related delivery from rio****That's great to know! We will proceed to order. Thank you very much. Answer : [Re] Inquiry related delivery from rio****Available stock now ? Is it window 7? Can self collect this weekend? Answer : [Re] Inquiry for the item from for****Hi, yes it is still available for purchase. It comes with Windows 7 as per item title stated. Please take note that our operating hours from 12pm to 7pm weekdays, avoid lunch hour 2pm to 3pm. Kindly also refer to our Self-Collect Notice for more information. Thank you. How long can the battery last? Answer : [Re] Inquiry for the item from ser****Battery lives vary greatly depending on individual usage. We guarantee at least 30mins usage, although typically it lasts much longer. Hi Seller. Able to install Windows 10 instead of Windows 7 before shipping it out to buyer? Thank u Answer : [Re] Inquiry for the item from ben****Hi, sorry we do not provide Windows upgrade for the laptop. Hi can I ask does this model of laptop come with CD Rom Drive?
Thank you. Answer : [Re] CD ROM DRIVEHi, no CD-ROM for this model. Thank you. Hi seller, does this laptop has HDMI port? Answer : [Re] Inquiry for the item from yah****No HDMI port for this model. Hi seller, Have on-hand stock now? Answer : [Re] Inquiry for the item from yah****Hi, there is stock if you are able to purchse online. Thank you. Question : MS officeOct 03, 2017 Hi, do you install MS office 2016 as well if I top up? How much? Answer : [Re] MS officeHi sorry but we do not perform installations for MS Office. Question : [Re] MS officeI bought the laptop from you 1 month ago. The system is slow and i would like to reinstall the win7. I was told by your staff that I can just use the authetication keys stick at the battery compartment of the laptop to download and install the win7. However, I got the message say this software is pre-installed by the device manufacturer. please contact the device manufacturer for software recovery options Answer : [Re] MS officeHi, do check that the installed version is the same as indicated on the COA label. If problem persists, you may want to bring it down to our warehouse within the warranty period for further assistance. Question : [Re] MS officeI bought in 3 Oct 2017. During collection, you staff told me that I can use the authentication keys sticker to download the windows 7 and reinstall. As i used the laptop for 2 weeks, the system gets so slow until unacceptable. So it is just over the 1 month warranty period. Before that, the battery when i collected also can't last for more than 20mins. I didn't report that but now that the system is so slow, I need to reinstall the entire OS on a new SSD. Thats is why I asking for the Windows7 license key. If you can just provide me a valid key, I can manage the download myself. Answer : [Re] MS officeHi, the key is valid, it is the OS version that is incompatible. If you have just used the laptop for 2 weeks, it should still be within warranty? Unfortunately we would not be able to assist with re-installion if warranty has already lapsed. Question : [Re] MS officeI can do the reinstallation myself. Just that the Authentication key stick on the laptop could not let me download the win 7 iso. As long as you can give me the key to Win7 so that I can reinstall my laptop, I can do the rest. As for you mentioned that the OS version is incompatible, then how can it be as everything is given to me in Win7(including the Authentication key on the sticker) and I am trying to reinstall with the same version. Answer : [Re] MS officeAs we have already mentioned, the key is as per the label. Your error message already stated that the key is for software pre-installed by the device manufacturer, which shows that it is authentic. It is your reinstallation OS version that is incompatible with the licence key. Question : [Re] MS officeIt is Win 7 and I am resinstalling Win 7. So what is incompatible ? I just want to reinstall the win 7 with win 7 that is all. But I can't download the iso with because my key Authication label for for Win 7 don't allow me to download the Win 7 for resintalling Win 7. So I just ask for the right key to Win 7. Do you get me??? Hi seller,
Has stock currently? Is the laptop comes with Microsoft Office installed?
Thanks, Answer : [Re] Customer's inquiry about itemHi, there is stock if you are able to purchase it online. It does not come with MS Office. Answer : [Re] Inquiry for the item from spa****Question : [Re] Inquiry for the item from spa****Answer : [Re] Inquiry for the item from mao****Answer : [Re] Inquiry related delivery from Pet****Answer : [Re] Inquiry related delivery from Pet****Answer : [Re] Inquiry related delivery from Pet****Answer : [Re] Inquiry related delivery from Pet****Answer : [Re] Lenovo x230 laptop /Intel i5/4GIHi, does this model have camera and dvd drive? Hi Seller:
Is this Windows 64bits or 32bits?
Thanks and regards. Answer : [Re] Inquiry for the item from tan****Hi, it is usually 64bit by default. Should you require it in either 32bit or 64bit, do let us know and we will do our best to fulfil the request. Hi Seller:
I am interested in this item. However, can I have the English keyboard set instead of Thai keyboard set if I place an order?
Thanks and hope to hear from you soon.
Regards Answer : [Re] Inquiry for the item from tan****Hi, unfortunately this listing is for items that came with Thai keyboard. However, a Thai keyboard just means that there are Thai characters printed in addition to the usual Roman characters. You may largely use it the same way you would with a US keyboard, except that placement of some symbols may differ.
If unable to accept the Thai keyboard, you may also check out other models on our listing. Hi is this English keyboard? Answer : [Re] Inquiry for the item from usb****Hi, please refer to our item description stated as 'THAI KEYBOARD'. Thank you. Able to collect today if I order today? Answer : [Re] Inquiry for the item from usb****Hi, please provide your order number. Thank you. Hi,
Does this include the battery and AC adapter?
Is the battery new?
Thanks! Answer : [Re] Battery & AC AdapterHi, yes it comes with battery and adaptor. Battery probably not new. Hi is this a 2.60 Ghz core i5 processor? Answer : [Re] Processor speedHi, unfortunately there are variants and we do not differentiate between specific processor models. However, it would be a 3rd gen i5. 1. X230 is with english keyboard? 2. Is this with IPS panel? 3. How much to upgrade ram to 8gb? Answer : [Re] Inquiry for the item from fon****Hi, please refer to our replies below: 1. Yes with English keyboard unless otherwise stated (Just refer to item title to be sure). 2. You can assume it comes with a TN panel. 3. An additional 4GB RAM usually costs $40, subject to availability of parts. Answer : [Re] Inquiry for the item from usb****
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 - Refurbished Toshiba Z930 UltraThin Laptop i7/ 4GB RAM / 128GB SSD / Win 8 / 1 Month Warranty
- Item Q&A
| Does it come with Microsoft office? Answer : [Re] Inquiry for the item from wil****Answer : [Re] hmm****会员的咨询。does it come with the sim card slot? Answer : [Re] Inquiry for the item from cal****Hi, yes it comes with SIM card slot. Hi can i have the activation key for windows 8. When installing updates it states that windows 8 is not activated. Kindly assist. Answer : [Re] Activation Key for Windows 8The system indicate that the device is not activated for windows 8 Question : [Re] Activation Key for Windows 8can i give you my email address to get the activation key. Answer : [Re] Activation Key for Windows 8Hi, unfortunately we do not keep activation keys. Windows should have been activated though. You may want to bring the laptop down to our warehouse within the warranty period for further assistance. Question : WeightDec 15, 2017 Can i know how heavy is this laptop Default Windows 7 License Sticker on Set? Answer : [Re] Default Windows 7 License Sticker on Set?Hi sorry but this comes with Windows 8. Question : OSDec 08, 2017 I need a professional OS. Win 7 or 10. Can you do so ? Any charges involved ? Answer : [Re] OSHi it comes with Windows 8 by default, but you may choose to upgrade it to Windows 10 under the item options. Hi!
Is the storage expandable example can we buy or own ssd/ hard disk drive to install and what is the maximum ram it can support.
Thanks Answer : [Re] Inquiry for the item from shi****Hi, we do not offer the option, but you may choose to replace the existing harddisk at your own risk. Can support up to 8GB RAM. Hi I bought this laptop from you but now i need the activation key in order for the window to work properly. Is for window 8.1pro. Please advice Answer : [Re] Activation keyHi, sorry we do keep separate activation keys. The licence key should be embedded in the laptop itself. Answer : [Re] Inquiry for the item from kok****Question : [Re] Inquiry for the item from kok****Answer : [Re] Inquiry for the item from kok****Question : ExchangeJul 20, 2017 Hi please let me know if I can return my unopened Asus T100 and purchase this instead. Sorry for multiple changes. Thank you! Answer : [Re] ExchangeWould like to make use of this promo Question : [Re] Exchangeyes you can do a refund and order separately. Answer : [Re] Exchangethank you! do i apply for refund on qoo10 or at your office? Hi seller you mentioned $380 nett after coupon discount. But I managed to find only $120 shop coupon from your shop. Can advise where to get the other $100 coupon that you mentioned ?
Cheers Ed Answer : [Re] Coupon discountgo to the banner below that reads: rewards for you.... you are able to get the other 100 coupn Does this laptop come with a VGA port? Answer : [Re] Does this laptop come with a VGA port?Hi,your item shipped out already.Thanks Question : [Re] Does this laptop come with a VGA port?I have not bought anything how can it be shipped out already? please answer my question Answer : [Re] Does this laptop come with a VGA port?sorry,yes,there is VGA port.thanks. Hi ,
Can the RAM and SSD upgrade to higher capacity? Does the system comes with any recovery software?
Thanks Answer : [Re] Upgrade and recovery softwareHi,
Yes it is possible but we do not provide upgrades at the moment.
Nope, we do not provide recovery software. Hi...Could i know till what time you are open for collection and can i collect today. Answer : [Re] Collection Timingsearliest would be tuesday, 12 to 7pm
call us before you come down. that would be safer Is the item touch screen? How about its weight? Is it 120GB or 128GB.. kindly revert Asap...
Thank you Answer : [Re] [About Item] Related InquiriesMap I know what is screen size and resolution Answer : [Re] Screen size and resolutionHi, Z930 is 13.3" with 1366 x 768 resolution. Thanks. Hi, im considering to buy this laptop and I would like to know if the laptop can last at least 3 to 4 hours when watching videos online and doing some word/excel work.
Thank you. Answer : [Re] Battery lifeHi, it is unlikely to last that long, especially when watching videos. How long it lasts depends heavily on usage. We guarantee at least half an hour usage, although typically it lasts much longer. If I want to change to 256gb ssd how much to top up Answer : [Re] How much to top upSorry but the option is not available. Hi Seller, May i know, how much of the max. RAM that this model can put in? Also how many hours of battery can last long without Power plug in ? Weight included battery. Thank you. Answer : [Re] What is the Max. RAM can i put in?Hi, unfortunately we do not offer RAM upgrades for this model at the moment. You may want to check with retail stores or google to find out more.
As for battery lives, it varies greatly depending on usage. We guarantee at least 30mins usage, although typically it lasts much longer.
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 - Refurbished Laptop Dell Latitude E7250 / Intel Core i5-5th Gen / 8GB RAM / 128GB SSD / Windows 10 /
- Item Q&A
| The window 10 OS is a home or professional edition? Answer : [Re] Inquiry for the item from bul****Answer : [Re] Inquiry for the item from che****Hi, screen resolution is 1366*768. If I select upgrade Ram and processor, 1. What is the generation for i7 processor? 2. What is the OS ? Window 8 or 10? 3. What is the weight? 4. Screen size, 12.5, 13.3 or 14 inches? 5. Bluetooth version? Answer : [Re] Inquiry for the item from der****Hi,
1. It comes with i7-5th Gen; 2. It comes with Windows 10 as per item title stated; 3. Weight is about 1.5kg to 2kg; 4. Screen size is 12.5 inch; 5. Bluetooth is feature that we do not guarantee. It is a bonus if it comes with. Question : [Re] Inquiry for the item from der****Thankyou seller. Actually weight is important to me , I am looking for you me that is portable and around 1.5kg, May I know base on this config, what is the weight. Answer : [Re] Inquiry for the item from der****Thankyou seller. Actually weight is important to me , I am looking for you me that is portable and around 1.5kg, May I know base on this config, what is the weight. Question : [Re] Inquiry for the item from der****Hi, unfortunately we are unable to give you definite weight. However, approximately is about 1.5kg. Answer : [Re] Inquiry for the item from der****Thankyou. 1.5kg still ok for me. Will place order once decided. Question : [Re] Inquiry for the item from der****Can I visit your warehouse to buy directly? Answer : [Re] Inquiry for the item from axt****Hi sorry but we do not have display sets. The location is merely for collection of readied orders. You may pick up your order from our warehouse 3 working days after payment if Store Pickup is selected. Alternatively you may visit our physical shop at Funan 3rd floor. Answer : [Re] Inquiry for the item from 237****Question : [Re] Inquiry for the item from 237****Answer : [Re] Inquiry for the item from 237****Question : [Re] Inquiry for the item from 237****Answer : [Re] Inquiry for the item from 237****The upgrade to i7 processor. Can I check what gen is the i7 processor please? Answer : [Re] Inquiry for the item from Wol****Hi, it comes with a 5th gen processor. Dear Casterly IT Officer,
I have personally visited your company warehouse and returned the Dell system to you 26 April 2019 afternoon. Please could you provide me an acknowledgment for the receipt of same so that I could intiate the refund process from Q10. Many Thanks and have a great weekend. Dr. Vineet Kumar Ph 91633037 Answer : [Re] Inquiry related cancel and refund from 238****Hello!
I received the product today. Keyboard is unclean ,difficult to work, Looking to get an excahge with FHD display system from casterly IT. Ready to TOP up money if required. Thanks.Vineet Answer : [Re] Inquiry related return and exchange from 238****Can I drop by to your office at Yishun today! Question : [Re] Inquiry related return and exchange from 238****hi seller
Delivery available or self collection only, please advise , tq Answer : [Re] Inquiry for the item from ste****Hi, you may choose to be delivered or self-collect. Orders are usually delivered between 2-5 working days after payment, depending on Qxpress pick-up and delivery schedules. Question : [Re] Inquiry for the item from ste****Answer : [Re] Inquiry for the item from ste****
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 - Brand New Apple iPad Pro 12.9inch gen 2 / 64gb Wi-Fi / Local 1 year warranty
- Item Q&A
| Answer : [Re] Inquiry for the item from ong****What is the collection timings? Answer : [Re] Inquiry related delivery from ssg****Answer : [Re] Inquiry for the item from ssg****Answer : [Re] Inquiry for the item from saw****Dear seller, just to confirm the chipset is A10X Fusion chip, right? Answer : [Re] Inquiry for the item from saw****Hi, it should be A10 Fusion chip which stated at Apple's website. https://www.apple.com/ipad-10.2/specs/ I ordered 7 days ago. plz let me know when i get this item ^^ Answer : [Re] 배송 관련 rim****님의 문의입니다.Hi, kindly provide your order number for further advise. Thank you. Question : [Re] 배송 관련 rim****님의 문의입니다.my orde number is 129964279 Answer : [Re] 배송 관련 rim****님의 문의입니다.Hi, your order is ready for collection. Please take note that our operating hours from 12pm to 7pm weekdays, avoid lunch hour 2pm to 3pm. Kindly also refer to our Self-Collect Notice for more information. Thank you. Question : [Re] 배송 관련 rim****님의 문의입니다.ah.. sorry.. i thought i request for delivery ^^
ok thanks Answer : [Re] 배송 관련 rim****님의 문의입니다.Hi, nope. You have selected Self-Collect instead of delivery by Qxpress. Hi I'm interested in getting this but is it local set ipad pro 12.9inch 64gb wifi covered under apple sg? Your brief description for product is different as advertised shown in the screenshot i uploaded. Answer : [Re] Inquiry for the item from Hai****Hi, it is export set with international warranty. Hi, telco set? Sealed non activated? Answer : [Re] Inquiry for the item from her****Hi, it is sealed and non-activated.
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 - Refurbished Toshiba Portege Z30-A Laptop /13.3 Inch/ Intel Core i7/8GB RAM / 250GB SSD / 1mth Warran
- Item Q&A
| Answer : [Re] Inquiry for the item from Koh****Answer : [Re] Inquiry for the item from 244****Question : [Re] Inquiry for the item from 244****Answer : [Re] Inquiry for the item from 244****Question : [Re] Inquiry for the item from 244****Answer : [Re] Inquiry for the item from 244****Question : [Re] Inquiry for the item from 244****Answer : [Re] Inquiry for the item from 244****Answer : [Re] Inquiry related delivery from kmo****Question : [Re] Inquiry related delivery from kmo****Answer : [Re] Inquiry related delivery from kmo****Question : [Re] Inquiry related delivery from kmo****Answer : [Re] Inquiry related delivery from kmo****Question : [Re] Inquiry related delivery from kmo****Answer : [Re] Inquiry related delivery from kmo****Your response is too slow , and also your contact number u mentioned for what . Is there way to make it available on Monday ? Answer : [Re] Inquiry related delivery from kmo****Hi, unfortunately it is not ready on Monday. The earliest collection will be Wednesday (18/09) onwards. Thank you. Hi , can you call me 85090786 , I am trying to reach 64659975, no one answer Answer : [Re] Inquiry related delivery from kmo****Hi, you may write in Qpost to us for any queries. Thank you. I need to fly on Monday , today I have placed order already can you please let me know when I can come and collect ? Note I have received pickup voucher , Answer : [Re] Inquiry related delivery from kmo****Hi, the earliest collection will be next Wednesday (18/09) onwards. Kindly also refer to our Self-Collect Notice for more information. Thank you. Store pickup means ?? If I order today , tomorrow can pickup Answer : [Re] Inquiry related delivery from kmo****Hi, please take note that we need 3 working days to generate order after payment. Kindly also refer to our Self-Collect Notice for more information. Thank you. can i collect from your shop today or monday?
as i will be flying on tuesday morning, i needed to collect my order of 2 laptops urgently. Answer : [Re] Inquiry related delivery from 234****Hi, kindly provide your order number for further advice. Thank you. Question : [Re] Inquiry related delivery from 234****300615556 and 300615727.
I have two laptops to collect. as i am traveling tomorrow, I want to collect from your shop today on 29th.
I tried to conatct your phone no multiple times but no one responded
Answer : [Re] Inquiry related delivery from 234****Hi, unfortunately your order is not ready for collection yet. Please take note that we need 3 working days to generate order after payment. Kindly also refer to our Self-Collect Notice for more information. Thank you. Question : [Re] Inquiry related delivery from 234****can you pls call on 90604645 to dicuss on this. its urgent and I need to collect it by today or tomorrow morning as I am travelling. So need it urgent.
Pls call on 90604645 and explain what we can do here Answer : [Re] Inquiry related delivery from 234****Hi, unfortunately it will not be ready for collection today. Our operating hours from 12pm to 7pm weekdays, avoid lunch hour 2pm to 3pm. The earliest that you may collect on tomorrow 12.30pm. Thank you. Question : [Re] Inquiry related delivery from 234****can i collect it tomorrow between 3-5 PM? I will be on my way to airport. Pls provide your contact no and office location to do so. Answer : [Re] Inquiry related delivery from 234****Hi, yes. You may collect between 3pm to 5pm tomorrow. Question : [Re] Inquiry related delivery from 234****Pls provide your contact no and office location to do so.
and what is your name? in case, the laptops are not ready and i want to refer to this discussion Answer : [Re] Inquiry related delivery from 234****Hi, you may refer to our Self-Collection Notice for more information. Thank you. Question : [Re] Inquiry related delivery from 234****can you pls give a link or type here. I am not able to find out. Answer : [Re] Inquiry related delivery from 234****Hi, our warehouse located at 6 Yishun Industrial Street 1, #02-19 North View Bizhub, Singapore 768090. Answer : [Re] Inquiry for the item from ale****Hi, battery lives vary greatly depending on individual usage. We guarantee at least 30mins usage, although typically it lasts much longer. What is the CPU speed? 1.? or 2.? Mhz. Answer : [Re] Inquiry for the item from 238****Hi, we do not differentiate between detailed specs, but it is generally 2.0GHz. Hi,
Can I know the display screen resolution? Is it 1366 x 768 only or better? thanks Answer : [Re] Inquiry for the item from bis****Hi, yes screen resolution is 1366*768. Thank you. Hi, the base RAM for the item is 8GB? There’s an add on option for the RAM, to make it 16GB correct? Answer : [Re] Inquiry for the item from ian****Answer : [Re] Inquiry for the item from sea****Question : [Re] Inquiry for the item from sea****Answer : [Re] Inquiry for the item from sea****Question : [Re] Inquiry for the item from sea****Answer : [Re] Inquiry for the item from sea****What is the difference between Z30 & Z30A Can I self collect and check item Answer : [Re] Inquiry for the item from erl****Yes, you may check it when you collect. How long can the battery last on full charge? Answer : [Re] Inquiry for the item from mal****Hi, battery lives vary greatly depending on individual usage. We guarantee at least 30mins usage, although typically it lasts much longer. Answer : [Re] Inquiry for the item from 242****Hi, it is non touch screen. May i know is this running on win 7? Thank you Answer : [Re] Inquiry for the item from min****Hi, OS is Window 8. Thanks. Question : EnquiresNov 09, 2018 Hi could you share with me what has been refurbished? example: is the battery replaced, motherboard replaced, etc? Answer : [Re] EnquiresHi, it depends on what requires replacement. That differs from unit to unit, so we would not be able to tell you for sure. 1. i7 processor is which generation? 2. What is the weight? 3. How long can battery last? Answer : [Re] Inquiry for the item from der****Hi,
1. It comes with i7-4th generation. 2. Weight is about 1.5kg. 3. Battery depends on individuual usage. We guarantee at least 30 minutes' usage, although it typically lasts much longer.
Thanks. To whom it may concern,
There is a problem with the refurbished Toshiba laptop I bought on 22nd Aug (cart no: 120951755). The cursor will automatically move on its own.
Please advise what i should I do now? Answer : [Re] Something wrong with the laptopHi, you may bring it down to our warehouse for troubleshooting within one month warranty period. Our operating hours from 12pm to 7pm weekdays, avoid lunch hour 2pm to 3pm. Thank you. Hi, I would like to ask about the external condition of the laptop if there are obvious scratches, dents etc. Thanks. Answer : [Re] Laptop conditionHi, cosmetically there might be light scratches, but otherwise functional.
Question : OS expiredAug 24, 2018 I purchased one few months back, now the system tell me the OS is going to expired. You didn't mention this in item info at all. Answer : [Re] OS expiredHi, the OS should not expire. From Mircrosoft forums, it seems that the issue may sometimes occur for Windows 10 users, and especially for users who have upgraded from Windows 8. You may want to check out the following link for possible remedies: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/your-windows-licence-will-expire-soon-windows-10/2fa47963-c193-4e43-bdc0-e2cbab42328d Hi, just want to clarify again that for refurbished laptops, is it consider as used? Or the laptop is still new in terms of no previous owner? Answer : [Re] Inquiry for the item from apa****Hi, it is used and refurbished. Hi, can I walk-in to purchase the laptop? Answer : [Re] Inquiry for the item from apa****Hi, sorry we do not have a physical retail shop. All orders have to be made online. Thanks. Answer : [Re] Inquiry from alt****Hi, is this 4 or 8 gb ram please?
Many thanks Answer : [Re] Inquiry for the item from sub****Hi, sorry for the confusion. It is 8GB as per item title. Hi,
Could you list out the technical specs? eg, Type of ram (DDR3L or DDR3 or DDR4 ram), Processor model (intel 6xxxU or 8xxxU etc), does it the BIOS comes with Intel Virtualisation Technology (Intel VT-x), Graphic card model (if any or integrated Intel graphics), battery capacity, is the battery new? How many USB ports are there and is it USB3.0 or 2.0? Does it have a VGA and wired LAN port? Laptop is running on 1x 8gb or 2x 4gb RAM?
I primarily need it for VMware /oracle virtual box purposes and basic internet surfing and streaming videos.
Thanks! Answer : [Re] tech specs of laptopdoes the BIOS comes with Intel Virtualisation Technology (intel VT-x)?* is it 64-bit OS? Is upgrade to Win 10 free? Can a hard disk be added? Answer : [Re] More specs neededHi, yes it is 64bit by default. Nope, it comes with Windows 8. You may choose to upgrade at your own risk though. No, just one harddisk. Hi you advertise with 8G Ram,But when scroll down I can only see 4R ram instead of 8G ram.
Please see my attach picture .
Regards Mr Lim Answer : [Re] Inquiry from fre****Hi, it is 8GB RAM as stated in Item Title. Please refer to Item Title instead of product's picture. Thank you. What is the processor model?
I already order this set of laptop..
But I am confuse, is this self collection or it will be delivered to my address? Answer : [Re] Inquiry for the item from tfg****Hi, please send in a query from the relevant order for us to check on it. Thank you. What is the O.S?
Any chance of upgrading another 4gb ram? Answer : [Re] Inquiry for the item from tfg****Hi, this comes with Windows 8. RAM upgrade is not available at the moment, but you may choose to do so yourself at your own risk. We would add in the options if parts become available though. Thanks for your interest!
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - Refurbished Fujitsu SH782 Lifebook Laptop / Intel Core i7 / 8GB RAM / 745GB HDD / 1mth warranty
- Item Q&A
| do you have any fujitsu laptop that looks brand new? i intend to gift it to someone Answer : [Re] Inquiry for the item from 244****we have e546 i3 6th gen/8/128ssd at 399sgd. Answer : [Re] Inquiry related delivery from ami****Question : EnquiryNov 05, 2018 Can I know how old is this laptop already?
Window what version?Can upgrade to Win10? Answer : [Re] EnquiryHi, this model out of stocks at the moment. Thanks. Answer : [Re] Private MessageCan I know the condition? Any hardware or software defect? Answer : [Re] Inquiry for the item from vic****Nope, it would be functional. Not to worry! Hi is it installed with Office? Answer : [Re] Inquiry for the item from vic****Nope, does not comes with Microsoft Office. Thank you.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[Refurbished] HP 6005 Desktop / Computer - AMD / 2GB RAM DDR3 / 160GB HDD / Windows 7 or Windows Vista / * 1 Month Warranty](https://gd.image-gmkt.com/li/976/131/1313131976.g_260-w-st_g.jpg) - [Refurbished] HP 6005 Desktop / Computer - AMD / 2GB RAM DDR3 / 160GB HDD / Windows 7 or Windows Vista / * 1 Month Warranty
- Item Q&A
| Hi Seller,
The HP Desktop I bought broke down just 1 week of usage. Where and when can I bring down to service under the 1 month warranty? Answer : [Re] Inquiry for the item from tns****6 yishun industrial st 1, 02-18 northview bizhub Answer : [Re] Inquiry for the item from 245****Hi seller,
I would like to order 2 set, but I only can use window 7. May I know can you install Windows 7. Thanks Answer : [Re] Inquiry for the item from boy****I would like to order 2 Phillips lcd monitor too. May I know if I order today can receive the items by this week. Thanks Question : [Re] Inquiry for the item from boy****Hi, orders are usually delivered between 2-5 working days after payment, depending on Qxpress pick-up and delivery schedules. Answer : [Re] Inquiry for the item from boy****So I order today, so is window 7 right. Question : [Re] Inquiry for the item from boy****Hi, yes it comes with Windows 7. Answer : [Re] Inquiry for the item from boy****Question : [Re] Inquiry for the item from boy****Answer : [Re] Inquiry for the item from boy****next week, I'm not around. hope can receive by this week. Thanks
Question : [Re] Inquiry for the item from boy****Hi, unfortunately we are unable to advise on the delivery schedule as it is wholly handled by Qxpress. It usually delivered between 2 to 5 working days after payment as mentioned before. Thank you. Processor is amd phenom under core i3,i5 or i7?? what is the speed? Answer : [Re] Inquiry for the item from 245****The processor for this model is C-AMD. Answer : [Re] Inquiry related delivery from sia****Question : [Re] Inquiry related delivery from sia****Answer : [Re] Inquiry related delivery from sia****Can upgrade to windows 10? Answer : [Re] Inquiry for the item from sch****Hi, the PC specifications are pretty basic, so running Windows 10 may be too much for it. We would not recommend it. Question : [Re] Inquiry for the item from sch****Ok. Which version of ms office will be suitable for this system? Answer : [Re] Inquiry for the item from sch****Answer : [Re] Inquiry for the item from joz****Hi, I would like to order 3 HP6005 desktop. May I know is window 7 right. Thanks Answer : [Re] Inquiry for the item from boy****Hi, yes it comes with Windows 7. Question : [Re] Inquiry for the item from boy****Answer : [Re] Inquiry for the item from boy****Hi, I've been interested in your product for a while but I won't be in Singapore for a couple of months due to business overseas. Will you still have your promo maybe around April or May? If not is it possible to purchase your item for pickup then collect it in April or May? Thank you! 😊 Answer : [Re] Inquiry for the item from zay****Hi, we do have this item up on sale most of the time, so most likely yes, but subject to availability of stock. If you wish to purchase it now for collection in April or May, that is fine too :) Question : [Re] Inquiry for the item from zay****Hi again! thank you for your quick response :) , If i would purchase your item now and unable to collect it in April or may, how long can you store the item? because some cases my trip could be extended overseas. Sorry for the questions i just really want to purchase your item :) Answer : [Re] Inquiry for the item from zay****Hi, it needs to collect within one month period after payment. However, we will allow you to collect after that. Thank you. Answer : [Re] Inquiry for the item from kit****Hi seller, I order today can I self collect tomorrow. Thanks Answer : [Re] Inquiry for the item from boy****Hi, kindly provide your order number for further assistance. Thank you. Question : [Re] Inquiry for the item from boy****Hi seller,
Attached my 2 orders. I would like to collect tomorrow afternoon. Thanks Answer : [Re] Inquiry for the item from boy****Hi, please take note that we need 3 working days to generate order after payment. However, you may check status with us before you come down tomorrow. Kindly also refer to our Self-Collect Notice for more information. Thank you. Question : 178890426Jul 24, 2016 Order No: 178890426 Ready for collection? Answer : [Re] 178890426Yup. Please bring along the voucher for redemption. Thanks. Order no. : 179816612
PC collected on 15 jul and tested the same day. PC gives out beep sound ( 4 beep intervals) and cannot startup.
PC under warranty for 1 month as advertised.
How to claim warranty? Answer : [Re] PC cannot startupHi!
For replacements, please bring it down to our warehouse for our technicians to replace it for you.
Our address: Yishun Industrial St 1, North Spring Biz Hub, Block 5, #04-20 768161
Our operating hours: 12PM to 7PM on Weekdays. Closed on Weekends & Public Holidays. Hi Seller, Item received in good condition but after I add a good hard disk windows boot up hang and I remove the original hard disk and reinstalled a new win7 to my good hard disk still hang. Is that any setting need to do? Answer : [Re] Add a good hard disk windows boot up hangHi!
Please provide us your order number for starters. Thanks. Question : [Re] Add a good hard disk windows boot up hangHi seller Order no. 180094884 My hard disk is Maxtor 160G Sata, after I removed the hard disk windows work as normal, but I confirm my HD is good one. Thanks! Answer : [Re] Add a good hard disk windows boot up hangResolved the issue with you already. Hi seller, My order no is 103834174. Is my item ready for collection tomorrow? Answer : [Re] Hi seller, My order no is 103834174. Is my item ready for collection tomorrow?Hi!
We only receive your order today! Therefore you may only collect it from next monday 18/7 onwards. This motherboard have sata port for sata harddisk? Answer : [Re] This motherboard have sata port for sata internal harddisk?Question : CollectionJul 09, 2016 Hi, my order no is 180439332. May i know when can i collect. Answer : [Re] CollectionHi!
As we just received your orders today, you would only be able to collect it on wednesday! Question : [Re] CollectionOk will collect on wed. May i know what the time for collection? Answer : [Re] CollectionOur operating hours: 12PM to 7PM on Weekdays. Closed on Weekends & Public Holidays. Hi, is cart no 103722328 ready for collection today? Answer : [Re] self collectionHi!
Yes it's ready for collection! Our operating hours are: 12PM to 7PM on Weekdays. Closed on Weekends & Public Holidays. Hi seller, My order no is 103722235. Is my item ready for collection today? Answer : [Re] Collection dateHi!
Yes, it's ready for collection! Our operating hours are from: 12PM to 7PM on Weekdays. Closed on Weekends & Public Holidays. Hi seller,
My order no. 180419947, when can collect.
thanks Answer : [Re] Self collection dateHi!
As we just received your orders today, you may only collected it on wednesday! Thanks! If Upgrade 4GB total memory would be 6GB? Answer : [Re] Upgrade 4GB total memory would be 6GB?Hi!
Yes, if you choose to upgrade another 4GB of RAM, it would be 6GB RAM total. Question : DVD RW trayJul 09, 2016 Hi, Please be inform that the said computer the DVD RW tray cannot open, please advice what to do. Regards, James Lau Answer : [Re] DVD RW trayHi!
Sincerely apologize for the inconvenience caused to you! You may bring the desktop down for our technicians to take a look and resolve the problem for you. If I purchase this set & upgrade to 1TB harddisk, can you help to copy my data from my old 1TB harddisk (which is using Windows XP) to the new harddisk ? Thanks Answer : [Re] Can you help ?Hi,
Can I check with you if the RS-232 serial port is confirmed working?
Thanks & best regards Answer : [Re] RS-232 serial portHi, sorry but we do not provide guarantee for such detailed specifications. Question : Max RamJul 07, 2016 hi what is the max Ram to added? Answer : [Re] Max RamFrom our side it's 4GB. But if you're referring the max GB of ram you can add on your own. We can't advice as we've not tested that. my order no. is order no. 179827508, is it ready for collection ?? today or tomorrow ? Answer : [Re] order no. 179827508Hi, you may collect your item from today (07.07) onwards.
Our operating hours: 12PM to 7PM on Weekdays. Closed on Weekends & Public Holidays. Does the system comes with either a QRCD or a recovery Partition for creating restoration DVD? Answer : [Re] QRCD or Recover partitionHi, if you mean recovery disk than no Question : [Re] QRCD or Recover partitionCan we create the recovery CD from the recovery system partition for recovery later if the OS is corrupted or for reimaging after the hard drive was replaced? Answer : [Re] QRCD or Recover partitionHi!
Just checked with my technicians and they say nope. Office number is busy from 9am to 3pm. Searched their company and came up with a mobile number, 90176661, which someone answered at first, but said they don't entertain sales calls and then promptly refused to answer.
Rude, irresponsible and uncontactable. BUYERS BEWARE. Answer : [Re] Totally non-responsive customer service Hi, unfortunately we are indeed experiencing a high volume of calls. If unable to reach us at 6465 9975, you may also send us a message, and we will reply in time.
The mobile number you have searched is not applicable for our operations, hence the response you received.
Please do not send multiple messages as that would only cause confusion and unnecessary delays to responses. Thank you for your understanding.
Question : HP DesktopJul 05, 2016 Hi,
Please arrange delivery on 7-July onward.
Thanks, James Lau Answer : [Re] HP DesktopKindly provide us your order number. hello , i would like to know what is the INTEL CORE for this ? Answer : [Re] what is the INTEL COREThe processor for this model is C-AMD. Hi, may I know if I pay for Qexpress shipping, what time will they come ? day time or evening or what ??? Can I have a time range ? Thank you. Answer : [Re] delivery timePlease call Qoo10 regarding delivery. They are the ones delivering, not us. Dear seller,
I used exactly 2 months and your HP6005 cannot be turn on anymore.
This is surprising for just normal use.
So only 1 month warranty means can throw away.
Disappointed. Answer : [Re] 2 months onlyHi, sorry to hear about that. This is not typical but unfortunately we are unable to support longer warranty periods. You may want to get the PC checked out at external PC stores to find out what happened. Hi, Is this a original windows 7? I have problem updating the system. Answer : [Re] windows update issueMy order 178975273. Can I collect today around 12pm? Answer : [Re] Collection today 28 JuneHi, your order is still not ready for collection. Question : windows 7Jun 27, 2016 Hi, I'm having problem updating the system even with Internet connectivity. Can this machine be upgraded to windows 10? Answer : [Re] windows 7It's not recommendable to upgrade to windows 10. Question : RAM ISSUEJun 25, 2016 Hi one of the RAM inside the system spoiled bring home and first time ON the Sys can't startup try few time still can't I (10 year work as system engineer) open up and find out one of the RAM causing the issue after I remove the spoiled Ram its work fine with 1 GB Ram how I can get one to one exchange RAM from your side or you want me to bring the whole system Answer : [Re] RAM ISSUEHi, Sorry for the issue. You may bring down the whole CPU for our technicians to take a look and solve the issue.
Thanks. Hi
I also want to know does it come with parallel port?
Regards Answer : [Re] Parallel PortHi Seller
Does it come with Window 7 license sticker on the PC?
Buyer Answer : [Re] Window 7 LicenseQuestion : collectionJun 22, 2016 Hi
My order no. Is 177843201. May I know whether it is ready for collection?
Thanks Answer : [Re] collectionHi, it's ready for collection already. Question : collectionJun 21, 2016 Hi ,
May I know whether the item is ready for collection? Thanks Answer : [Re] collectionPlease provide us your order number to better advice you. License Key Given for Windows 7? 32 or 64 bit Version? USB Port are 2.0 or 3.0? Answer : [Re] License Key Given for Windows 7?1) License key is on the desktop itself. 2) 64 Bit. 3) 2.0 For the above option, what is the brand and model of the SSD used? Is it new or refurbished SSD? Answer : [Re] 128GB SSD optionHi, the brand varies depending on the stock availability & it's a refurbished SSD. Question : HDMI port?Jun 21, 2016 Is there any HDMI port present on this unit? Hi I've purchased the hp6005(160gb) from you but failed to upgrade to 500gb overlooked on the option part.Any chance to do an upgrade,will pay the topup $30,it's a great pc by the way,will encourage people to buy : ) Answer : [Re] Upgrade 500gbPlease provide us your order number to better advice you.
Thanks. Question : [Re] Upgrade 500gbHi thks for the reply,my order no.177532145 Answer : [Re] Upgrade 500gbHi, you may bring in the unit for us to help you upgrade it to 500GB. Do take note we only deal with cash terms only.
Thank you! Hi ,thks for the reply, my order no.177532145 Answer : [Re] Upgrade hdd500gbQuestion : Pick upJun 19, 2016 Can i pick it up on the same day i purchase Answer : [Re] Pick upNope. Collection is only available 3 working days from payment date. Actually, could you please tell me about all the parts and specifications of the desktop? Thanks Answer : [Re] Entire System SpecsHi, for full specs you may google the model online. We only provide specs we guarantee. Question : MotherboardJun 18, 2016 May I just ask what is the motherboard on this system? Thanks Answer : [Re] MotherboardQuestion : HDMIJun 18, 2016 Question : Hdmi portJun 17, 2016 Do it come with hdmi port? And if i ordered today 17th june can i collect it next monday 20th june? Answer : [Re] Hdmi portIf you ordered on 17th June, I'll only receive your orders today 20.06. Therefore you can only collect it on wednesday 22.06 Hi, It would be great if i could following queries answered.
1. Upgrade to SSD - (its SSD or SSHD) 2. OS Version : Vista or Win 7 Pro? 3. Motherboard make and model please : ( i might upgrade to latest processor - will do it by my own) 4. Max DDR3 supported?
Thanks a lot . Waiting to hit Buy button.
Thanks. Answer : [Re] SSD/OS VERSION1) It's SSD. 2) Windows 7. 3) HP Motherboard. 4) What do you mean max DDR3 supported?
Thank you! Hi Seller Is the add on of Ram and HDD new or old item ? Thanks Answer : [Re] Additional Add onHi, 1) Add on ram is available at: - 2GB RAM (+$20) - 4GB RAM (+$40) 2) I'm not too sure what you mean if the HDD is new or old.
Thanks. Question : Windows 7?Jun 17, 2016 Can I confirm that Windows for this batch is Win 7? Question : ram supportJun 17, 2016 Can this cpu support up to 16gb of ram? Answer : [Re] ram supportYou may, but it'll lag the system. Question : processorJun 17, 2016 What's the model of the processor? How many core is it running, 2 or 4? Hi, ram add 4g means total 6g? Shipping I click self collection but the total amount added back the shipping. How? Answer : [Re] Ram and shippingHi, if you add 4GB ram means it'll be 6GB. As spoken to you on the phone earlier, you would need to call Qoo10 regarding this issue.
Thanks! Hi i requested to have the DVI cables in my order. And i still get the VGA one. Answer : [Re] Cart no: 103238043Hi, I've just asked my technicians and they say for model HP 6005 it doesn't come with DVI but VGA cable. Hi, i bought several sets from you before. But they come with different cpu. Thinking of buying another set. What cpu are you using for this current batch, and does it come with DVDRW or DVD reader only? Answer : [Re] What are the specs for this batch?Hi, Unsure what you meant by different cpu. But it comes with DVD-RW Question : I need helpJun 05, 2016 Hi few month back ago i bought a HP 6200Pro (SFF) i5-2400Ghz 3100@3100 4 core i would like to know the processor is which gen?? Answer : [Re] I need helpHi, you seem to have posted your question at the wrong item page. If your processor model is i5-2400, it is 2nd gen. Hi Seller, I have bought 2 computers (order no 102435455). However, the product key given on 1 of the computer does not match the OS version so I cannot register my windows. Can I have an exchange of this computer to the windows 7 version? If not can I have a refund? Answer : [Re] problem with my OS registrationHi, please bring the set down for either a replacement or return. Thank you. Question : [Re] problem with my OS registrationHi seller, which version OS will I get if I opt for a replacement? Answer : [Re] problem with my OS registrationHi, it should be the same version purchased. Question : [Re] problem with my OS registrationHi seller, I also have a problem when updating the windows on my second computer. Windows update for vista is forever stuck at the "checking for update" screen. Is there also something wrong with my second computer? Answer : [Re] problem with my OS registrationHi, if there is an issue, you may bring it down within the one month warranty period, and our technicians will look into it. Question : [Re] problem with my OS registrationHi Seller, I have returned one computer within the 1 month warranty period as agreed in the previous conversation. However your employee did not return my money, saying that I will get it through Qoo10 refund procedure. However this selection is disabled as it is more than 7 days since it has been delivered. How are you intending to return my money? Answer : [Re] problem with my OS registrationHi, For refunds, please call Qoo10 directly. As they are the ones that will be refunding you.
Thanks. Hi, the Win 7 installed seems to be a cheong (hacked) version. It cannot updated, ie. Windows update function has been disabled. It uses a different products key from the COA and there is no option to change product key, which genuine oem Windows shd have. Is there anyway of getting a HP reinstallation disk so i can install and active a genuine Win 7 with the COA product key? Answer : [Re] Is OS install genuine?Hi, it is genuine so I am not sure why you are experiencing these issues. You may wish to bring it down for our technicians to take a look if it is still within the one month warranty period. Question : [Re] Is OS install genuine?Hi, i bought 3 sets from you, and all 3 sets cannot do windows update leh. Answer : [Re] Is OS install genuine?Hi, you may bring it down for our technicians to take a look. I'm looking for buying 50pcs if possible to ship to India Answer : [Re] Is it possible to ship to IndiaQuestion : Win 7May 29, 2016 Are there units that are of the 32bit ver on Win7? Question : ShippingMay 12, 2016 Hi! seller can I know when can I collection the cpu? my order no. 173137624 thanks Answer : [Re] ShippingHi, we just received your orders today. You will be able to collect it on monday between 12pm to 7pm. Thanks Question : [Re] ShippingHi! seller thanks for reply Answer : [Re] ShippingQuestion : [Re] Shippinghi! seller i got problem, the usb wifi adapter canot use, always show me need to install drive? can you sent me a link to download the drive thanks. Answer : [Re] ShippingHi, the drivers should already be pre-installed. In any case, you may download the WN725 driver from TP Link. Question : [Re] ShippingHi, the drivers WN725 driver from TP Link I download & ready install is work now thanks seller. Dear Seller,
Is my order, 172062016, ready for collection? Answer : [Re] Order number 172062016Yes it is ready for collection. Thanks! Hi,seller.i have order a unit of hp 6005 on time sale.is it running on vista or window 7.my order number 175001831. Answer : [Re] Win visa or 7?Hi, we have yet to receive your order. You may check the detailed item title to confirm on the Windows version of item purchased. Thank you. Question : [Re] Win visa or 7?Hi,the tittle said window 7 instate of window vista. Answer : [Re] Win visa or 7?If your purchased item states "Windows 7*** instead of Vista", it will be Windows 7. Hi Sir,
Today I have ordered 2nos of Desktop PC, My Cart no: 102842051. Could you please when i can collect it. Appreciate your reply by today.
Thanks. Answer : [Re] My CollectionHi, items can be collected 3 working days after payment. You may collect them from Friday 27 May onwards. Thank you. Your information indicated Condition as New product should change Used product. So consumers won't make so much of complain in remarks and feedback. Answer : [Re] Information statusHi, we have stated in the item title that it is a refurbished set. Does it have HD receptacle rather is it HD with usb ports if so how many USB ports, Internet is it CABLE connected? Answer : [Re] About HP6005Hi, not sure what you meant by HD receptacle.
Yes, internet by cable unless you purchase an additional Mini USB WIFI adapter! Question : SpecsMay 20, 2016 Hi, as of today's listing, it is 3GB ram? If I add 4gb means total 7gb ram?
Is it confirm using genuine windows 7? Cause I thought of upgrading to Windows 10. Answer : [Re] SpecsHi,
1) It's 2GB instead of 3GB as listed on our title.
2) Yes. Hi, i bought 3 units from you. Two are working perfectly, but one you has some current leaking. I get shock when i touch the corner of the unit. All units have been tested using same peripherals. Answer : [Re] Electric shock when i touch the corner of the case.Hi, please provide us your order number for us to check. Question : [Re] Electric shock when i touch the corner of the case.Hi, the order number is 173601603. Answer : [Re] Electric shock when i touch the corner of the case.Hi,
You may bring it down to our warehouse for us to take a look. Hi Seller.. l am having problem with my desktop..just received it on the 12th May and today 14th May, l tried to ON the desktop, there's a red light keep blinking at the ON/OFF switch.. Please advice on how to exchange or repair or refund as soon as possible can? Answer : [Re] Problem with my desktop...Hi, you may bring it down anyday within Weekdays (Excluding Holidays) between 12PM to 7PM for us to take a look and fix it.
Yishun Industrial 1, Block 5, North Spring Biz Hub #04-20.
Welcome ! Hi Like to know what is the time of your operation?
Can I do it on Saturday? and till what time if ok on Saturday.
Thank you Answer : [Re] Time for collectionHi, Weekdays (Excluding Holidays) between 12PM to 7PM. We do not operate on Weekends. Any wireless card install? Answer : [Re] Wireless cardNo wireless capabilities. You may wish to purchase the Mini WIFI USB adaptor for wireless connectivity. Question : invoiceMay 12, 2016 Hi Seller,
May I know if i self collect the item, can you issue the invoice for me.
Thanks Doris Tan Answer : [Re] invoiceHi, invoice are all from Qoo10. Not by us. Hi Seller, I've already received my desktop but it can't detect my network.. can you advise? Thank you. Answer : [Re] Can't detect networkHi, do check if there's anything wrong with yoru network. If your network is fine, do provide us your order number so we can check.
If you mean wireless, than no. Hi Does this mother board support HDMI output? I want to connect it to my HDMI supported monitor. Please advice. Answer : [Re] Does it have HDMI support?Question : [Re] Does it have HDMI support?Hi You cant guarantee means does this have support for HDMI output? can I connect the HDMI cable?? Answer : [Re] Does it have HDMI support?Did this model come with DVI port? Answer : [Re] Comes with DVI portQuestion : OSMay 11, 2016 Hi Seller Does the item comes with win 7 version. Please advise. Answer : [Re] OSHi as stated in our title, it does come with Windows 7. May I know is 2 gb ram or 3 GB ram? Is window 7 or vista? Answer : [Re] About thr spec2GB RAM , Windows 7
Hi, yes. If within one month there's any problem you may bring it down to Yishun Industrial St 1, North Spring Biz Hub, Block 5, #04-20. Thank you! What is the latest CPU used now? An earlier question was answered with B53 and then another say B24. B24 is not Phenom, it is Athlon. Can clarify? Answer : [Re] Confirm on CPUIn our system it's B24. But what do you mean by latest CPU used now? Hi, Can I now the net weight please? Answer : [Re] package weightHi, you may google the net weight of the product online! Is this item can self collect ? Answer : [Re] Self collectIs this item can self collect ? Answer : [Re] Self collectHi, there's a " Store pick up " option in the product details. Hi, as i may be purchasing a few of the refurished pc under my company, will you be able to provide official hardcopy receipt so i can do reimbursement claims from my company? Answer : [Re] Original receiptHi, all receipts are only from Qoo10. Not by us. Question : WifiMay 09, 2016 Hi seller is this come with wifi Answer : [Re] WifiSorry what do you mean by wifi? Hi Seller, does this version of Time Sale (09/05/16 10am-5pm) comes with Windows 7? Thank you. Answer : [Re] OS (Windows 7?)Hi, Windows Vista as our title states. Thanks ! 1)The processors Phonem is B53 or B75? 2)DDR3 2G is 1 X 2G or 2 X1G? Answer : [Re] The processors Phonem is B53 or B75?Hi, Processor Phonem is B24. DDR3 is 1 X 2GB. Hi seller, if we bought this. Can we just use it. By remove our old cpu and place this over? No need to install other thing?? As my dad need this to replace his old cpu. Pls advice. As we just ordered from you. Answer : [Re] Can just work like that?Hi, you can remove the old CPU and just plug in the wires for the new CPU. Question : WeekendsMay 06, 2016 Hi can I collect my items on weekends??? Answer : [Re] WeekendsHi, sorry we are closed on weekends. Question : OSMay 05, 2016 i oredi bot 2 of these - the hardware same - but OS was win7 - i'm not a fan of vista unfortunately - maybe if i wait long enough i can pick up 1 or 2 more with win7 - thank you seller - ure price really no horse run! Answer : [Re] OSHi, sorry but unfortunately we have run out of Win 7 versions for this model. Glad to know you enjoyed the items, thanks for your support! Please advise this present offer is using Vista or Win 7.
Just put Vista or Win 7 in reply
Thank you Answer : [Re] Hp 6005 OS for this offerVista, as per the item title. Thanks. Answer : [Re] LAN PortIt should be, but you may want to get a mini USB WIFI adaptor for hassle-free wireless connection! Question : Which os?May 05, 2016 Your title and description says windows vista's but Q&A is windows 7pro. Which is the os? Answer : [Re] Which os?Hi, you may refer to the item title. The Q&A refers to our previous offering for Windows 7 Pro version, which is currently out of stock. Question : [Re] Which os?Also would like to check what processor is this and collection only weekday? Answer : [Re] Which os?Processor is AMD. Yes, collection only on weekdays 12pm-7pm. Question : [Re] Which os?Which amd processor as I might want to upgrade it Answer : [Re] Which os?We do not differentiate between the specific processor model, but it is mostly AMD Phenom II X2 B53. Question : HDMIMay 03, 2016 Hi, does this model have a HDMI out at the rear panel?
Thanks How much is the weight of the unit?
Thanks Answer : [Re] Weight of the unit?Hi, it is approximately 7.5kg. Question : DVD player?May 03, 2016 Does it have the DVD player built-in? How many RAM slots are available? Answer : [Re] DVD player?Yes, it comes with a DVD drive. 4 RAM slots. Hi may i know the graphic card?and and RAM for the graphic card.. Answer : [Re] Graphic cardHi, sorry this does not come with a dedicated graphics card. How many harddisk and additional peripherals can i add to this system? Answer : [Re] Add harddisk and peripheralsHi, unfortunately we do not offer the options at the moment. Options will be added if parts are available.
Yes, it comes with Windows 7 pro.
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 - Refurbished Dell LED Monitor P2217H IPS Screen
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- Item Q&A
| Hi
Can I know the cosmetic condition of your x260? Answer : [Re] Inquiry for the item from act****Hi, cosmetically there might be light scratches, but otherwise functional. Does this laptop have a HDMI port? Answer : [Re] Inquiry for the item from 244****Hi, unfortunately no HDMI port for this model. Hi, can I drop by this Thursday about 12:30pm to pick up my order.
Best Regards Michael Answer : [Re] Inquiry from mic****Hi, kindly provide your order number for further advice. Thank you. Question : [Re] Inquiry from mic****Answer : [Re] Inquiry from mic****Hi, yes you may collect on this coming Thursday. Please take note that our operating hours from 12pm to 7pm weekdays, avoid lunch hour 2pm to 3pm. Kindly also refer to our Self-Collect Notice for more information. Thank you. Answer : [Re] Inquiry for the item from all****Answer : [Re] Inquiry for the item from 237****What is the laptop display resolution? Answer : [Re] Inquiry for the item from tit****Hi, screen resolution is 1366*768. Answer : [Re] Inquiry for the item from emi****Question : [Re] Inquiry for the item from emi****Answer : [Re] Inquiry for the item from emi****Question : [Re] Inquiry for the item from emi****Answer : [Re] Inquiry for the item from emi****Question : [Re] Inquiry for the item from emi****Answer : [Re] Inquiry for the item from emi****Question : [Re] Inquiry for the item from emi****Is this with Microsoft Office 2019 Installation. Answer : [Re] Inquiry for the item from 200****Hi, unfortunately does not comes with Microsoft Office. Question : [Re] Inquiry for the item from 200****Answer : [Re] Inquiry for the item from 200****Answer : [Re] Inquiry for the item from nch****
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| Answer : [Re] Inquiry for the item from Reb****Answer : [Re] Inquiry related delivery from syl****Answer : [Re] Inquiry for the item from syl****Hi seller, seems like the phone e is unable to connect to mobile data. Answer : [Re] Inquiry for the item from ybt****I has been doing "phone upgrading" several times today. Question : [Re] Inquiry for the item from ybt****Hi, have you tried to re-insert the simcard? Do also check that mobile data is not switched off. Answer : [Re] Inquiry for the item from ybt****Settled. Need to download MMS and mobile data in the setting. Thanks for your reply Question : [Re] Inquiry for the item from ybt****Good to know it worked out :) Answer : [Re] Inquiry for the item from bja****Hi,
I have been using this phone for 2 weeks. The phone will just shutdown for no reason and will not be unable to turn on unless the charger is connected. The battery is at 70-90 & capacity when it happens. It has happened around 10 times over 2 weeks period. I have reset the phone 2 times and I m still not able to resolve this issue. Sony has advised to send the phone to their service center. Answer : [Re] Phone keep shuting downHi, you may want to send the phone in within the warranty period for further troubleshooting or replacement if necessary. Question : warrantyMay 15, 2018 Hi,
Where to send for repair during the 1 month warranty?
Regards Answer : [Re] warrantyHi, you may bring it down to our warehouse for further assistance. Thank you. Answer : [Re] dual sim with extra msd slot?Hi, the model does not support dual sim. Yes, it comes with a micro sd slot. Hi, Is this an export set? Answer : [Re] Hi, Is this an export set?Hi! If I purchase by tomorrow 6/5/18 can I collect on Tuesday morning.. thank you Answer : [Re] Inquiry from cjd****Hi, we need 3 working days to generate order after payment. The earliest collection date is 9th of May if you purchase on 6th May. Thank you. Hi do u sell phone cover or casing for this phone? Answer : [Re] Inquiry from dav****Hi, unfortunately not at the moment. Do update me asap. For can insert memory up to 200gb ? And the app for dl game is play store same as android.? Thinking to get 1 or 2 Answer : [Re] Inquiry for the item from jaz****Do update me asap. For can insert memory up to 200gb ? And the app for dl game is play store same as android.? Thinking to get 1 or 2 Answer : [Re] Inquiry for the item from jaz****Hi If insert memory card can up to 200gb ? The app is play store same as android Answer : [Re] Inquiry for the item from jaz****Hi yes, that is right. The mobile operates on Android. hi seller, what is the current andriod version, n can it be updated to andriod 7? also can the battery removable? Answer : [Re] Inquiry for the item from wu_****Hi, current Andriod version is 5.0 and battery unremovable. Thank you. Question : SIMApr 30, 2018 Hello, May I know single SIM or dual SIM for the above item?
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 - Refurbished Dell E5440 Laptop / Intel i5 / 4GB RAM / 500GB HDD / Window 7 / One Month Warranty
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