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Q & A Lists
Item Question & Answer
[Brand New] Apple iPad 32GB / iPad Pro 64GB / iPad Mini 4 128GB / One Month Warranty
[Brand New] Apple iPad 32GB / iPad Pro 64GB / iPad Mini 4 128GB / One Month Warranty
Item Q&A
  • Question : Inquiry from She****Dec 06, 2019

  • Question : Inquiry for the item from atj****Nov 28, 2019

    how does the warranty work

    Answer : [Re] Inquiry for the item from atj****

    at the moment, we are working with apple to get the warranty up. sorry for the delay.

    Meanwhile, any problem that you face, we will definitely be responsible for them.

  • Question : Inquiry for the item from Blt****Nov 14, 2019

    Kindly update on how to claim warranty ASAP
    Thxs

    Answer : [Re] Inquiry for the item from Blt****

    yes, will reply by next week. sorry about that.

    Question : [Re] Inquiry for the item from Blt****

    Hi
    Any update on this matter ?

  • Question : Inquiry for the item from ben****Nov 13, 2019

    Concerning the ipad 2017 (5th Generation), ALAB said that the ipad I purchased is out of warranty as it was activated in Thailand in Nov 2917. How come you said the warranty is activated upon Apple ID sign in ?
    Kindly clarify.

    Answer : [Re] Inquiry for the item from ben****

    hi, we are looking into this matter and will be able to give you an answer by next week. when we purchase this ipad, it was excess stock, and were told that product will have 1 year warranty which will be activated after signing in. As you can see, product was sealed

  • Question : Inquiry from ste****Nov 12, 2019

    My order no. 130693952.
    Can I self collect today. Thanks

    Answer : [Re] Inquiry from ste****

    hi there, yes you can.

+View all Notice, FAQ, Q&A >>
Refurbished Lenovo Thinkpad X-Series / T-Series Laptops / Many models available / Upgrades available too / 1 month warranty
Refurbished Lenovo Thinkpad X-Series / T-Series Laptops / Many models available / Upgrades available too / 1 month warranty
Item Q&A
  • Question : Inquiry for the item from 240****Dec 04, 2019

  • Question : Inquiry for the item from clo****Nov 23, 2019

  • Question : Inquiry for the item from cpr****Nov 22, 2019

    Hi can self-collect X240 ASAP?

    Answer : [Re] Inquiry for the item from cpr****

    sure.

  • Question : Inquiry from kel****Nov 19, 2019

  • Question : Inquiry for the item from hor****Nov 06, 2019

    I want to buy x240 but without windows. Im ok with dos/linux. Because I plan to to install cloudready.

    Is that possible? Can I get cheaper price ?

    Answer : [Re] Inquiry for the item from hor****

    sorry, we sell them with windows.

+View all Notice, FAQ, Q&A >>
Refurbished Toshiba Z930 UltraThin Laptop i7/ 4GB RAM / 128GB SSD / Win 8 / 1 Month Warranty
Refurbished Toshiba Z930 UltraThin Laptop i7/ 4GB RAM / 128GB SSD / Win 8 / 1 Month Warranty
Item Q&A
  • Question : Inquiry for the item from wil****Nov 28, 2019

    Does it come with Microsoft office?

    Answer : [Re] Inquiry for the item from wil****

    no it doesnt, sorry.

  • Question : hmm****会员的咨询。Jul 14, 2019

  • Question : Inquiry for the item from cal****Apr 23, 2019

    does it come with the sim card slot?

    Answer : [Re] Inquiry for the item from cal****

    Hi, yes it comes with SIM card slot.

  • Question : Activation Key for Windows 8Dec 18, 2017

    Hi can i have the activation key for windows 8. When installing updates it states that windows 8 is not activated.
    Kindly assist.

    Answer : [Re] Activation Key for Windows 8

    The system indicate that the device is not activated for windows 8

    Question : [Re] Activation Key for Windows 8

    can i give you my email address to get the activation key.

    Answer : [Re] Activation Key for Windows 8

    Hi, unfortunately we do not keep activation keys. Windows should have been activated though. You may want to bring the laptop down to our warehouse within the warranty period for further assistance.

  • Question : WeightDec 15, 2017

    Can i know how heavy is this laptop

    Answer : [Re] Weight

    Hi, it is about 1.12kg.

+View all Notice, FAQ, Q&A >>
Refurbished Laptop Dell Latitude E7250 / Intel Core i5-5th Gen / 8GB RAM / 128GB SSD / Windows 10 /
Refurbished Laptop Dell Latitude E7250 / Intel Core i5-5th Gen / 8GB RAM / 128GB SSD / Windows 10 /
Item Q&A
  • Question : Inquiry for the item from bul****Nov 20, 2019

    The window 10 OS is a home or professional edition?

    Answer : [Re] Inquiry for the item from bul****

    win 10 pro

  • Question : Inquiry for the item from che****Sep 28, 2019

    Is the screen Full HD?

    Answer : [Re] Inquiry for the item from che****

    Hi, screen resolution is 1366*768.

  • Question : Inquiry for the item from der****Sep 03, 2019

    If I select upgrade Ram and processor,
    1. What is the generation for i7 processor?
    2. What is the OS ? Window 8 or 10?
    3. What is the weight?
    4. Screen size, 12.5, 13.3 or 14 inches?
    5. Bluetooth version?

    Answer : [Re] Inquiry for the item from der****

    Hi,

    1. It comes with i7-5th Gen;
    2. It comes with Windows 10 as per item title stated;
    3. Weight is about 1.5kg to 2kg;
    4. Screen size is 12.5 inch;
    5. Bluetooth is feature that we do not guarantee. It is a bonus if it comes with.

    Question : [Re] Inquiry for the item from der****

    Thankyou seller.
    Actually weight is important to me , I am looking for you me that is portable and around 1.5kg, May I know base on this config, what is the weight.

    Answer : [Re] Inquiry for the item from der****

    Thankyou seller.
    Actually weight is important to me , I am looking for you me that is portable and around 1.5kg, May I know base on this config, what is the weight.

    Question : [Re] Inquiry for the item from der****

    Hi, unfortunately we are unable to give you definite weight. However, approximately is about 1.5kg.

    Answer : [Re] Inquiry for the item from der****

    Thankyou. 1.5kg still ok for me. Will place order once decided.

    Question : [Re] Inquiry for the item from der****

    Hi, no problem.

  • Question : Inquiry for the item from axt****Jul 12, 2019

    Can I visit your warehouse to buy directly?

    Answer : [Re] Inquiry for the item from axt****

    Hi sorry but we do not have display sets. The location is merely for collection of readied orders. You may pick up your order from our warehouse 3 working days after payment if Store Pickup is selected. Alternatively you may visit our physical shop at Funan 3rd floor.

  • Question : Inquiry for the item from 237****Jul 02, 2019

+View all Notice, FAQ, Q&A >>
Brand New Apple iPad Pro 12.9inch gen 2 / 64gb Wi-Fi / Local 1 year warranty
Brand New Apple iPad Pro 12.9inch gen 2 / 64gb Wi-Fi / Local 1 year warranty
Item Q&A
  • Question : Inquiry for the item from ong****Nov 19, 2019

  • Question : Inquiry related delivery from ssg****Nov 08, 2019

    What is the collection timings?

    Answer : [Re] Inquiry related delivery from ssg****

    weekdays 11 to 7pm

  • Question : Inquiry for the item from ssg****Nov 02, 2019

  • Question : Inquiry for the item from saw****Oct 18, 2019

    Noted. Thanks.

    Answer : [Re] Inquiry for the item from saw****

    No problem.

  • Question : Inquiry for the item from saw****Oct 17, 2019

    Dear seller, just to confirm the chipset is A10X Fusion chip, right?

    Answer : [Re] Inquiry for the item from saw****

    Hi, it should be A10 Fusion chip which stated at Apple's website. https://www.apple.com/ipad-10.2/specs/

+View all Notice, FAQ, Q&A >>
Refurbished Toshiba Portege Z30-A Laptop /13.3 Inch/ Intel Core i7/8GB RAM / 250GB SSD / 1mth Warran
Refurbished Toshiba Portege Z30-A Laptop /13.3 Inch/ Intel Core i7/8GB RAM / 250GB SSD / 1mth Warran
Item Q&A
  • Question : Inquiry for the item from Koh****Nov 17, 2019

  • Question : Inquiry for the item from 244****Sep 23, 2019

  • Question : Inquiry related delivery from kmo****Sep 13, 2019

  • Question : Inquiry related delivery from kmo****Sep 13, 2019

    Your response is too slow , and also your contact number u mentioned for what . Is there way to make it available on Monday ?

    Answer : [Re] Inquiry related delivery from kmo****

    Hi, unfortunately it is not ready on Monday. The earliest collection will be Wednesday (18/09) onwards. Thank you.

  • Question : Inquiry related delivery from kmo****Sep 13, 2019

    Hi , can you call me 85090786 , I am trying to reach 64659975, no one answer

    Answer : [Re] Inquiry related delivery from kmo****

    Hi, you may write in Qpost to us for any queries. Thank you.

+View all Notice, FAQ, Q&A >>
Refurbished Fujitsu SH782 Lifebook Laptop / Intel Core i7 / 8GB RAM / 745GB HDD / 1mth warranty
Refurbished Fujitsu SH782 Lifebook Laptop / Intel Core i7 / 8GB RAM / 745GB HDD / 1mth warranty
Item Q&A
  • Question : Inquiry for the item from 244****Nov 13, 2019

    do you have any fujitsu laptop that looks brand new?
    i intend to gift it to someone

    Answer : [Re] Inquiry for the item from 244****

    we have e546 i3 6th gen/8/128ssd at 399sgd.

  • Question : Inquiry related delivery from ami****Apr 15, 2019

  • Question : EnquiryNov 05, 2018

    Can I know how old is this laptop already?

    Window what version?Can upgrade to Win10?

    Answer : [Re] Enquiry

    Hi, this model out of stocks at the moment. Thanks.

  • Question : Private MessageJun 21, 2018

  • Question : Inquiry for the item from vic****Apr 30, 2018

    Can I know the condition? Any hardware or software defect?

    Answer : [Re] Inquiry for the item from vic****

    Nope, it would be functional. Not to worry!

+View all Notice, FAQ, Q&A >>
[Refurbished] HP 6005 Desktop / Computer - AMD / 2GB RAM DDR3 / 160GB HDD / Windows 7 or Windows Vista / * 1 Month Warranty
[Refurbished] HP 6005 Desktop / Computer - AMD / 2GB RAM DDR3 / 160GB HDD / Windows 7 or Windows Vista / * 1 Month Warranty
Item Q&A
  • Question : Inquiry for the item from tns****Nov 08, 2019

    Hi Seller,

    The HP Desktop I bought broke down just 1 week of usage. Where and when can I bring down to service under the 1 month warranty?

    Answer : [Re] Inquiry for the item from tns****

    6 yishun industrial st 1, 02-18 northview bizhub

  • Question : Inquiry for the item from 245****Sep 02, 2019

  • Question : Inquiry for the item from boy****Aug 31, 2019

    Hi seller,

    I would like to order 2 set, but I only can use window 7. May I know can you install Windows 7. Thanks

    Answer : [Re] Inquiry for the item from boy****

    I would like to order 2 Phillips lcd monitor too. May I know if I order today can receive the items by this week. Thanks

    Question : [Re] Inquiry for the item from boy****

    Hi, orders are usually delivered between 2-5 working days after payment, depending on Qxpress pick-up and delivery schedules.

    Answer : [Re] Inquiry for the item from boy****

    So I order today, so is window 7 right.

    Question : [Re] Inquiry for the item from boy****

    Hi, yes it comes with Windows 7.

    Answer : [Re] Inquiry for the item from boy****

    Ok, I order now. Thanks

    Question : [Re] Inquiry for the item from boy****

    No problem.

    Answer : [Re] Inquiry for the item from boy****

    next week, I'm not around. hope can receive by this week. Thanks

    Question : [Re] Inquiry for the item from boy****

    Hi, unfortunately we are unable to advise on the delivery schedule as it is wholly handled by Qxpress. It usually delivered between 2 to 5 working days after payment as mentioned before. Thank you.

  • Question : Inquiry for the item from 245****Aug 26, 2019

    Processor is amd phenom under core i3,i5 or i7?? what is the speed?

    Answer : [Re] Inquiry for the item from 245****

    The processor for this model is C-AMD.

  • Question : Inquiry related delivery from sia****Jul 16, 2019

+View all Notice, FAQ, Q&A >>
Refurbished Dell LED Monitor P2217H IPS Screen
Refurbished Dell LED Monitor P2217H IPS Screen
Item Q&A
  • Question : Inquiry for the item from 209****Nov 08, 2019

    Hi, does it have HDMI port? What is the difference between model P2217 and P2217H?

    Answer : [Re] Inquiry for the item from 209****

    yes it does. same.

Refurbished HP 9470 Laptop / 14 Inch / Intel i5 / 4GB RAM / 500GB HDD / Win 7 / One Month Warranty
Refurbished HP 9470 Laptop / 14 Inch / Intel i5 / 4GB RAM / 500GB HDD / Win 7 / One Month Warranty
Item Q&A
  • Question : Inquiry for the item from sha****Nov 04, 2019

    This laptop available have???
    If have available,tomorrow I coming!!!

    Answer : [Re] Inquiry for the item from sha****

    delivery only

  • Question : Inquiry for the item from bus****Jul 18, 2019

[Brand New] Apple iPad Mini 4 / 128GB / Wifi Model / One Year Apple Warranty
[Brand New] Apple iPad Mini 4 / 128GB / Wifi Model / One Year Apple Warranty
Item Q&A
  • Question : Inquiry for the item from hin****Oct 17, 2019

    Hi front bezel is white same as pic? Or black?

    Answer : [Re] Inquiry for the item from hin****

    Hi, front bezel same as picture, which is white colour. Thank you.

  • Question : Inquiry for the item from les****Sep 26, 2019

  • Question : Inquiry for the item from ire****Sep 14, 2019

    Hi, if I order this today, when will I receive the item?

    Answer : [Re] Inquiry for the item from ire****

    Is this a new ipad or a refurbished model?

    Question : [Re] Inquiry for the item from ire****

    Hi, orders are usually delivered between 2-5 working days after payment, depending on Qxpress pick-up and delivery schedules.

    It is brand new Ipad mini as per item title stated. Thank you.

[Refurbished] MacBook Air / Intel Core i5 / 8GB Ram / 256GB
[Refurbished] MacBook Air / Intel Core i5 / 8GB Ram / 256GB
Item Q&A
  • Question : Inquiry for the item from our****Sep 27, 2019

    i5 how many Ghz? 1.6?

    Answer : [Re] Inquiry for the item from our****

    .

    Question : [Re] Inquiry for the item from our****

    Sorry what?

    Answer : [Re] Inquiry for the item from our****

    Hi, we do not differentiate between detailed specs, but it comes with i5-5th Gen. Thank you.

  • Question : Inquiry for the item from our****Sep 27, 2019

    What is screen size?

    Answer : [Re] Inquiry for the item from our****

    Hi, it is 13 inch.

Refurbished Lenovo ThinkPad X250 Laptop / 12.5 Inch / Intel Core i5 / 4GB RAM / 128GB SSD / win10
Refurbished Lenovo ThinkPad X250 Laptop / 12.5 Inch / Intel Core i5 / 4GB RAM / 128GB SSD / win10
Item Q&A
  • Question : Inquiry for the item from act****Oct 02, 2019

    Hi

    Can I know the cosmetic condition of your x260?

    Answer : [Re] Inquiry for the item from act****

    Hi, cosmetically there might be light scratches, but otherwise functional.

  • Question : Inquiry for the item from 244****Jul 29, 2019

    Does this laptop have a HDMI port?

    Answer : [Re] Inquiry for the item from 244****

    Hi, unfortunately no HDMI port for this model.

  • Question : Inquiry from mic****Jul 16, 2019

    Hi, can I drop by this Thursday about 12:30pm to pick up my order.

    Best Regards
    Michael

    Answer : [Re] Inquiry from mic****

    Hi, kindly provide your order number for further advice. Thank you.

    Question : [Re] Inquiry from mic****

    Order No. 299640084

    Answer : [Re] Inquiry from mic****

    Hi, yes you may collect on this coming Thursday. Please take note that our operating hours from 12pm to 7pm weekdays, avoid lunch hour 2pm to 3pm. Kindly also refer to our Self-Collect Notice for more information. Thank you.

  • Question : Inquiry for the item from all****Jul 15, 2019

    No option for 512gb SSD?

    Answer : [Re] Inquiry for the item from all****

    Hi, unfortunately nope.

  • Question : Inquiry for the item from 237****Jul 04, 2019

+View all Notice, FAQ, Q&A >>
[BRAND NEW] SONY M5 SMART MOBILE PHONE / 5 inch FHD DISPLAY/ 3GB RAM/ Dual SIM / 1 Month Warranty
[BRAND NEW] SONY M5 SMART MOBILE PHONE / 5 inch FHD DISPLAY/ 3GB RAM/ Dual SIM / 1 Month Warranty
Item Q&A
  • Question : Inquiry for the item from Reb****Oct 01, 2019

  • Question : Inquiry related delivery from syl****Sep 13, 2019

  • Question : Inquiry for the item from syl****Feb 14, 2019

  • Question : Inquiry for the item from ybt****Jun 01, 2018

    Hi seller, seems like the phone e is unable to connect to mobile data.

    Answer : [Re] Inquiry for the item from ybt****

    I has been doing "phone upgrading" several times today.

    Question : [Re] Inquiry for the item from ybt****

    Hi, have you tried to re-insert the simcard? Do also check that mobile data is not switched off.

    Answer : [Re] Inquiry for the item from ybt****

    Settled. Need to download MMS and mobile data in the setting.
    Thanks for your reply

    Question : [Re] Inquiry for the item from ybt****

    Good to know it worked out :)

  • Question : Inquiry for the item from bja****Jun 03, 2018

+View all Notice, FAQ, Q&A >>
Refurbished Dell E5440 Laptop / Intel i5 / 4GB RAM / 500GB HDD / Window 7 / One Month Warranty
Refurbished Dell E5440 Laptop / Intel i5 / 4GB RAM / 500GB HDD / Window 7 / One Month Warranty
Item Q&A
  • Question : Inquiry for the item from ngy****Sep 30, 2019

    This comes with 4g or 8g ram?

    Answer : [Re] Inquiry for the item from ngy****

    Hi, it comes with 4GB RAM as per item title stated.

    Question : [Re] Inquiry for the item from ngy****

    What r ur opening hours on weekdays and weekends??

    Answer : [Re] Inquiry for the item from ngy****

    Hi, our operating hours from 12pm to 7pm weekdays, avoid lunch hour 2pm to 3pm, close on weekends and public holiday. Thank you.

    Question : [Re] Inquiry for the item from ngy****

    Sorry for my many qns. Does it have microsoft office installed? Which version? Tks.

    Answer : [Re] Inquiry for the item from ngy****

    Hi, unfortunately does not comes with Microsoft Office. You may install at your own risk. Thank you.

  • Question : Inquiry for the item from bus****Jul 22, 2019

Refurbished Lenovo M91 SFF Desktop / Intel I5 / 4GB RAM / 250GB HDD / Windows 7 / 1 Month Warranty
Refurbished Lenovo M91 SFF Desktop / Intel I5 / 4GB RAM / 250GB HDD / Windows 7 / 1 Month Warranty
Item Q&A
  • Question : Inquiry for the item from koo****Sep 24, 2019

  • Question : Processor?Oct 25, 2017

    Hi Which Intel i5 processor is it?

    Answer : [Re] Processor?

    Hi, we do not differentiate between specific processor models but it would be a 2nd gen i5. Most commonly i5-2400.

Refurbished Lenovo T430S Laptop / 14 Inch / Intel I5 / 4GB RAM / 500GB HDD / Window 7
Refurbished Lenovo T430S Laptop / 14 Inch / Intel I5 / 4GB RAM / 500GB HDD / Window 7
Item Q&A
  • Question : Inquiry for the item from jj1****Sep 06, 2019

    Does it have dvd RW drive?

    Answer : [Re] Inquiry for the item from jj1****

    Hi, unfortunately it comes with DVD-ROM, not DVD RW.

Refurbished HP Elitebook 820 G3 Laptop Intel Core i7 6th Gen/ 8GB RAM/ 256 GB SSD/  Windows 8
Refurbished HP Elitebook 820 G3 Laptop Intel Core i7 6th Gen/ 8GB RAM/ 256 GB SSD/ Windows 8
Item Q&A
  • Question : Inquiry for the item from wsm****Aug 18, 2019

    Screen resolution ?

    Answer : [Re] Inquiry for the item from wsm****

    Hi, screen resolution is 1920*1080.

  • Question : Inquiry for the item from 241****Jul 08, 2019

    any dent or scratches ?

    Answer : [Re] Inquiry for the item from 241****

    Hi, as this is a refurbished item, kindly allow some dents or scratches as they are not brand new.