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Q & A Lists
Item Question & Answer
VOTO KOREA NEW 2019 VTG01 Multi Cooker Electric Grill Pan Oven
VOTO KOREA NEW 2019 VTG01 Multi Cooker Electric Grill Pan Oven
Item Q&A
  • Question : Inquiry for the item from ang****Jan 20, 2020

  • Question : Inquiry for the item from ang****Jan 19, 2020

  • Question : Inquiry for the item from sze****Nov 18, 2019

    How to buy more trays? Standard only 2 tray right?

    Answer : [Re] Inquiry for the item from sze****

    What kind of tray do you want we can provide you ?
    Thanks

    Question : [Re] Inquiry for the item from sze****

    If all tray I want how much?

    Answer : [Re] Inquiry for the item from sze****

    Hello
    You can place order this page.
    https://qoo.tn/BX5CsV
    Best regards

VOTO KOREA New Jog-Dial CA-J10L 10L Air Fryer Airfryer
VOTO KOREA New Jog-Dial CA-J10L 10L Air Fryer Airfryer
Item Q&A
  • Question : Inquiry for the item from cec****Jan 20, 2020

    안녕하세요 판매자님~~~ ^^

    별도구성품의 옵션들 안 보이네요ㅠ

    감사합니다

    Answer : [Re] Inquiry for the item from cec****

    평가들 읽어보니 다른 구매자한테 바스켓등등도 같이 보내주셨네요~ 혹시 구매하면 정확히 뮈가 들어가는지 알려주시겠어요? 감사합니다~~^^

    Question : [Re] Inquiry for the item from cec****

    안녕하세요
    조글셔틀 타입은 최신 버전으로 구성품을 첨부해드리겠습니다
    감사합니다

  • Question : Inquiry for the item from gav****Jan 12, 2020

    Hi there, I would like to know if its possible to have a english manual as I'm not familiar with korean

    Answer : [Re] Inquiry for the item from gav****

    Dear customer
    Thank you for inquiry and the product is easy to operate.
    The VOTO Korea do not make the English manual due to the copy product from other company.
    So they provide only international official website.
    Best regards

  • Question : Inquiry related cancel and refund from yen****Dec 28, 2019

    I have just received my airfryer and tested it out. However, while I was air frying french fries halfway, a very loud 'pop' sound was heard. Thus, I turned off the machine immediately incase it catches fire. Thankfully, no smoke was seen or fire started. However, I do not feel like using it anymore as it seems dangerous. May I kindly ask for a refund? And how do I return the faulty machine?

    Answer : [Re] Inquiry related cancel and refund from yen****

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

  • Question : Inquiry for the item from Yuh****Oct 09, 2019

    Thanks for reply. You were mentioned 1 yr warranty on in Korea but if for us, Singapore, we are still deserved for 1 yr warranty? Or only 15days? If after 15days and within a yr, the warranty term still covered by CS team? Thanks

    Answer : [Re] Inquiry for the item from Yuh****

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.

    Best Regards

    Question : [Re] Inquiry for the item from Yuh****

    U reply doesn’t answer my question. U only mentioned in Korea, how about within a yr prob occurs and I’m in Sg?

    Answer : [Re] Inquiry for the item from Yuh****

    Hello
    If there is problem, we will arrange the Qxpress staff.
    Pls do not worry about the quality.
    Thanks

    Question : [Re] Inquiry for the item from Yuh****

    If after 14days, but within a year? Thanks

    Answer : [Re] Inquiry for the item from Yuh****

    Hello
    After 15 days, the buyer have to send it to the seller.
    Thanks

  • Question : Inquiry from Yuh****Oct 08, 2019

    And also would like to know the warranty, any warranty? And if after purchase and over 14days and got any prob, who I need to look for. Thanks

    Answer : [Re] Inquiry from Yuh****

    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards

+View all Notice, FAQ, Q&A >>
ARAREE Apple Airpods Case Sports Bluetooth Wireless Earphone Earbuds
ARAREE Apple Airpods Case Sports Bluetooth Wireless Earphone Earbuds
Item Q&A
  • Question : Inquiry related delivery from vul****Jan 20, 2020

    Hi! My Order no. 312575160 on 10 Jan, after 10 days of order you still haven’t shipped my item. Please advise.

    Answer : [Re] Inquiry related delivery from vul****

    Dear Customer
    Thank you for contacting

    Your parcel is already sent to the sort center.
    We will ask them to ship the one urgently and update your tracking number in 1-2 business days.
    http://qfs.qxpress.asia/Customer/TraceParcels?TrackingNo=

    If the tracking number has not been updated after 2 days, please do not hesitate to contact us.

    Thank you for your patience collaboration.
    Best Regards

Samsung SHP-DR900 Smart Digital Door Lock Push Pull Pad Fire Proof
Samsung SHP-DR900 Smart Digital Door Lock Push Pull Pad Fire Proof
Item Q&A
  • Question : Inquiry for the item from qia****Jan 19, 2020

    Hi. The wifi smart unlock app can it be use in Singapore ?

    Answer : [Re] Inquiry for the item from qia****

    Dear
    You mean the APP use ?

iRoad Cam Camera External GPS for T10 T8 V7 V9 A9
iRoad Cam Camera External GPS for T10 T8 V7 V9 A9
Item Q&A
+View all Notice, FAQ, Q&A >>
Botech INT KOREA / Purisukin LED Mask In-Line Mask - Gold Color
Botech INT KOREA / Purisukin LED Mask In-Line Mask - Gold Color
Item Q&A
  • Question : Inquiry for the item from gra****Jan 18, 2020

  • Question : Inquiry for the item from the****Dec 26, 2019

    Hi, I just placed an order for the pink led mask. Do you have pink in colour?

    Answer : [Re] Inquiry for the item from the****

    Yes sure
    All color we have in stock.
    Thanks

  • Question : Inquiry for the item from tan****Nov 28, 2019

    Is there infra lights besides LED? And how many lights are there

    Answer : [Re] Inquiry for the item from tan****

    Hello
    Botech INT KOREA Purisukin LED Mask In-Line Mask

    Made in Korea

    LED Mask | Mask Type | Used Part: Face |

    Glass Type | Powered |

    LED Red Light + LED Blue Light + IR Wave |

    Mode: 3 | TUV Certified | Smartphone |

    1 Time: 10 Minute | Color: Pink, Gold

    Pore management content: Moisture, Skin condition, Pores, Skin texture, Skin tone,

    Wrinkle type: Mask type: Eyes, Chin, Face, Skin function: LED Blue light, LED red light,

    IR wavelength additional function: Smartphone interlocking power method: Power connection permission: TUV certified item: LED mask

    Thanks

  • Question : Inquiry for the item from 237****Oct 22, 2019

  • Question : Inquiry for the item from the****Oct 19, 2019

    Can we open our eyes during usage? Does this come with a UV eye shield mask?

    Answer : [Re] Inquiry for the item from the****

    Can we open our eyes during usage?
    Yes sure

    What is UV eye shield mask?

Spectra Korea 28mm HandsFree Set Breast Feeding Accessories
Spectra Korea 28mm HandsFree Set Breast Feeding Accessories
Item Q&A
  • Question : Inquiry for the item from jen****Jan 18, 2020

  • Question : Inquiry for the item from pol****Sep 28, 2019

    1 set is 2 pumps= 2 cups?
    and 2 set is 4 pumps= 4 cups?

    Answer : [Re] Inquiry for the item from pol****

    2 set are 2 pumps

  • Question : Inquiry for the item from nur****Aug 11, 2019

  • Question : Inquiry for the item from ivo****Aug 02, 2019

    Hi, can this be used with Avent double pump?

    Answer : [Re] Inquiry for the item from ivo****

    There is no problem
    Thanks

  • Question : Inquiry for the item from ren****Jul 07, 2019

    Is this a set of 2 or 1?

    Answer : [Re] Inquiry for the item from ren****

    You can choose the option

+View all Notice, FAQ, Q&A >>
◆Pro Controller for Super Smash Bros Ultimate Nintendo Switch Console
◆Pro Controller for Super Smash Bros Ultimate Nintendo Switch Console
Item Q&A
  • Question : Inquiry for the item from ron****Jan 17, 2020

    Hi Seller, is the option 2 Pro Smash Controller has available stock?

    Answer : [Re] Inquiry for the item from ron****

    Dear
    We have no stock.
    Thanks

  • Question : Inquiry for the item from nib****Dec 13, 2018

    What is the difference between the two model?

    Answer : [Re] Inquiry for the item from nib****

    Hello
    One is title CD and the other is controller.
    Thanks

    Question : [Re] Inquiry for the item from nib****

    So which is the controller. As I have already ordered the first option thinking it is the controller

    Answer : [Re] Inquiry for the item from nib****

    Helllo
    The option 1 is Title CD

    Question : [Re] Inquiry for the item from nib****

    I just sent in a query to cancel/refund as I wanted the controller not the title cd

    Answer : [Re] Inquiry for the item from nib****

    Dear Customer
    Thank you for contacting
    Your parcel is already sent to the sort center.
    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] Inquiry for the item from nib****

    So does it mean its still sending to me?

    Answer : [Re] Inquiry for the item from nib****

    Dear Customer
    Thank you for contacting
    Your parcel is already sent to the sort center.
    SGP140917823
    We will ask them to ship the one urgently and update your tracking number in 1-2 business days.
    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] Inquiry for the item from nib****

    How do i return the product?

    Answer : [Re] Inquiry for the item from nib****

    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards

  • Question : Inquiry for the item from sha****Dec 14, 2018

    Everyone wants to know what they get for option 2. But no reply. Can i know why.

    Answer : [Re] Inquiry for the item from sha****

    Hello
    Option 2 is controller

  • Question : Inquiry for the item from sha****Dec 14, 2018

    What do I get for $101.90
    What do I get for $79.90

    Answer : [Re] Inquiry for the item from sha****

    Hello
    Option 1 is Only CD Title
    2 is for Smash Bros Controller.
    Thanks

  • Question : Inquiry for the item from yeo****Dec 14, 2018

+View all Notice, FAQ, Q&A >>
◆Sale Event◆Womens Painless Facial Face Body Flawless Hair Removal Remover Trimmer Shaver
◆Sale Event◆Womens Painless Facial Face Body Flawless Hair Removal Remover Trimmer Shaver
Item Q&A
  • Question : Inquiry for the item from ang****Jan 17, 2020

    Hi if i order tomorrow can send me before Chinese new years,thks

    Answer : [Re] Inquiry for the item from ang****

    Dear Customer
    Thank you for inquiry,
    Item would be dispatched in 1 processing working days after payment confirmed.
    It will reach you in about 4 - 5 business days.
    Excluded holidays and weekend.
    Really thanks

  • Question : Inquiry for the item from ros****Jun 24, 2019

    Is this product original? Exactly the one in the video?

    Answer : [Re] Inquiry for the item from ros****

    Hello
    Yes original
    https://youtu.be/ABXy7aslNoQ

    Question : [Re] Inquiry for the item from ros****

    Cool. I've ordered already. Thanks!

    Answer : [Re] Inquiry for the item from ros****

    Dear customer
    My pleasure
    Pls leave your best review for us ?
    We will do best help you
    Delight Store

  • Question : Inquiry from 261****May 27, 2019

  • Question : Inquiry for the item from dar****Mar 10, 2019

    Hi ... is product made in china?

    Answer : [Re] Inquiry for the item from dar****

    Yes right

ORION Brick Wireless Mira-cast Mini Projector Smart Beam Theater
ORION Brick Wireless Mira-cast Mini Projector Smart Beam Theater
Item Q&A
  • Question : Inquiry for the item from c_d****Jan 16, 2020

  • Question : Inquiry for the item from ado****Jan 08, 2020

    Hi,
    I m thinking to replace my monitor with this mini Projector. Can this mini Projector support for the distance that is approximately 50cm. Will the screen clear?
    Thanks

    Regards,
    Kk, 92296872

    Answer : [Re] Inquiry for the item from ado****

    Dear
    We send you the spec.
    MAX 100 inch
    Item DLP Projector
    Compact, portable
    Resolution FWVGA (854x480)
    Ratio Aspect ratio (16: 9)
    ANCIES 50 ANNECY
    Contrast Ratio 1,000: 1
    Lamps & Lenses
    LED lamp 11 years (5 hours)
    Network DLNA, Wireless LAN, Airplay
    Memory slot microSD slot
    Built-in battery (integrated) 1,800mAh
    Usage time (maximum) 3 hours
    Weight 170g

  • Question : Inquiry related delivery from haf****Dec 16, 2019

    Hi, if order today, can receive by this Thursday?

    Answer : [Re] Inquiry related delivery from haf****

    Dear Customer
    Thank you for inquiry,
    Item would be dispatched in 1 processing working days after payment confirmed.
    It will reach you in about 4 - 5 Business days.
    Excluded holidays and weekend.
    Really thanks

  • Question : Inquiry for the item from bs_****Nov 14, 2019

    Can connect with iphone,for sound systems it’s must connect to home sound system?

    Answer : [Re] Inquiry for the item from bs_****

    Hello
    As the iOS version is not currently upgraded from manufacture, it is not available with iOs.
    Plz use android device with miracast App.
    Thanks

  • Question : Inquiry related return and exchange from bri****Nov 12, 2019

+View all Notice, FAQ, Q&A >>
Philips 66049 LED lever plus Desk Monitor Stand Lamp Computer Office Student
Philips 66049 LED lever plus Desk Monitor Stand Lamp Computer Office Student
Item Q&A
  • Question : Inquiry for the item from str****Jan 16, 2020

    Can this product work with Singapore power outlet?

    Answer : [Re] Inquiry for the item from str****

    Hello
    Thank you for inquiry,
    This can be used in your Singapore.
    The power is 220-240 volt.
    Have nice day.

  • Question : Inquiry for the item from 243****Aug 13, 2019

    Hi,

    I would like to confirm this is the Philips GADWALL 66049 model table lamp? What colours do you have? Thank you.

    Answer : [Re] Inquiry for the item from 243****

    What I mean is the same model as shown in the picture.

    Question : [Re] Inquiry for the item from 243****

    If yes, does it includes the base stand and the table clamp as shown in the pictures?

    Answer : [Re] Inquiry for the item from 243****

    Hello
    This is white color
    Thanks

    Question : [Re] Inquiry for the item from 243****

    Hi,

    The price now become $135 from $83?

    Answer : [Re] Inquiry for the item from 243****

    This is a foreign exchange problem caused by the exclusion of the Japanese white country.

HAAN Garment Steamer Handy Portable Steam iron laundry Handheld
HAAN Garment Steamer Handy Portable Steam iron laundry Handheld
Item Q&A
  • Question : Inquiry for the item from s2k****Jan 13, 2020

    Hi, do you have UK plug?

    Answer : [Re] Inquiry for the item from s2k****

    Yes sure
    https://qoo.tn/B346GW/Q101150318
    Thanks

    Question : [Re] Inquiry for the item from s2k****

    No, i mean this steam iron got ready UK plug?

    Answer : [Re] Inquiry for the item from s2k****

    Dear
    This is EU plug.

    Question : [Re] Inquiry for the item from s2k****

    May i know what's the difference between model 750 & 450?

    Answer : [Re] Inquiry for the item from s2k****

    Dear
    750 is for stand type and 450 is hany type.
    We recommend you 750 series.
    Thanks

    Question : [Re] Inquiry for the item from s2k****

    Hi, thanks for your prompt reply, how about the capacity, is it the same capacity for model 750 & 450?

    Answer : [Re] Inquiry for the item from s2k****

    Dear
    Capacity ?
    You mean watt ?

  • Question : Inquiry for the item from Bla****Dec 01, 2019

    The 700 model got what difference with others thx

    Answer : [Re] Inquiry for the item from Bla****

    Hello
    Same model, the difference is the exterial design.
    Thanks

  • Question : Inquiry for the item from twe****Sep 15, 2019

    Hello. All got stock? How long is the working time?

    Answer : [Re] Inquiry for the item from twe****

    Dear Customer
    Thank you for inquiry,
    Item would be dispatched in 1 - 3 processing working days after payment confirmed.
    It will reach you in about 4 - 6 Business days.
    Excluded holidays and weekend.
    Really thanks

    Question : [Re] Inquiry for the item from twe****

    Ok thanks dear! I proceed with payment

    Answer : [Re] Inquiry for the item from twe****

    Dear customer
    My pleasure
    We will do best help you
    Delight Store

  • Question : Inquiry for the item from tin****Jun 23, 2019

    Hi , may I ask the differences for HI400 and HI450 model ?

    Answer : [Re] Inquiry for the item from tin****

    The 450 model has better steam capability.
    Thanks

  • Question : Inquiry for the item from Jlj****Jun 05, 2019

    Does 450 comes with all the clip on also?

    Answer : [Re] Inquiry for the item from Jlj****

    You can refer to the page about all components.

    Thanks

    Question : [Re] Inquiry for the item from Jlj****

    The page only show model 400 components. I like to know if model 450 also include all the clip ons? Thanks.

    Answer : [Re] Inquiry for the item from Jlj****

    Yes sure components are the same.

    Thanks

+View all Notice, FAQ, Q&A >>
◆2019 NEW◆Samsung SHP-DH540 Digital Door Lock Smart Pad Fire Proof
◆2019 NEW◆Samsung SHP-DH540 Digital Door Lock Smart Pad Fire Proof
Item Q&A
  • Question : Inquiry for the item from nyu****Jan 15, 2020

    Does it have a Bluetooth?

    Answer : [Re] Inquiry for the item from nyu****

    Dear
    You can use RFID tag.
    There is BT.
    Thanks

  • Question : Inquiry for the item from chi****Jan 03, 2020

    Hi

    Just wander is there Samsung Digital Lock model like H620, H540 or H520... Which come with 2 METAL BYPASS keys?

    Thanks
    AD

    Answer : [Re] Inquiry for the item from chi****

    What is 2 METAL BYPASS keys?
    If you have image pls send us we can check ?
    Thanks

    Question : [Re] Inquiry for the item from chi****

    This is the metal keys.

    Thanks

    Answer : [Re] Inquiry for the item from chi****

    Dear
    There is extra RF tag key instead of the key you mentioned.
    Thanks

  • Question : Inquiry for the item from lim****Nov 14, 2019

    How much is the installation cost for mortise lock?

    Answer : [Re] Inquiry for the item from lim****

    Dear Customer
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

  • Question : Inquiry for the item from shy****Nov 13, 2019

    will the lock be effected or disarm by Tesla coil, which will generate a transient electromagnetic field (China Black Box)?

    Answer : [Re] Inquiry for the item from shy****

    Dear Customer
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

  • Question : Inquiry for the item from toh****Aug 30, 2019

    Hi, The language displayed on the lock is English or Korean? If it's Korean, can it be changed to English? Does it come with English installation and owner's manual? Thanks

    Answer : [Re] Inquiry for the item from toh****

    Dear Customer
    Thank you
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

+View all Notice, FAQ, Q&A >>
◆Sale Event◆Authentic◆GEITHAINER GT-1000WG Electric Super Wide Electric Grill Pan
◆Sale Event◆Authentic◆GEITHAINER GT-1000WG Electric Super Wide Electric Grill Pan
Item Q&A
  • Question : Inquiry from 236****Jan 15, 2020

    I brought last year, Looks my heater coil spoiled . where I can get heating element / repair?

    Thank you

    Answer : [Re] Inquiry from 236****

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

  • Question : Inquiry for the item from hua****Aug 01, 2019

    Can you please confirm measurements of the grill pan. Thank you.

    Answer : [Re] Inquiry for the item from hua****

    545*100*260 mm
    Thanks

  • Question : Inquiry for the item from ais****May 14, 2019

    1. What are the dimensions?

    2. I saw a similar item under your shop name but costs $155. Is it the same item?

    3. Does it come with a cover like in the pictures?

    Thank yoi!

    Answer : [Re] Inquiry for the item from ais****

    1. What are the dimensions?
    545*100*260mm

    2. I saw a similar item under your shop name but costs $155. Is it the same item?
    Send us code number ?

    3. Does it come with a cover like in the pictures?
    No

    Thanks

  • Question : EnquiryOct 31, 2018

    Hi
    Does this come with sg 3 pin plug. Is this from China or Korea.
    Will the power get cut off when temperature is too high?
    Thanks

    Answer : [Re] Enquiry

    Hello
    You can add SG plug at the option.
    Thanks

    Question : [Re] Enquiry

    Thanks can I check how long will it take to deliver if I order today. Thanks

    Answer : [Re] Enquiry

    Dear Customer
    Thank you for inquiry,
    Item would be dispatched in 1 - 3 processing working days after payment confirmed.
    It will reach you in about 4 - 6 Business days.
    Excluded holidays and weekend.
    Really thanks

  • Question : Non-stick?Jul 19, 2018

    Hi! Is the griddle non-stick? thanks

    Answer : [Re] Non-stick?

    Hello
    Yes non-stick plate made in Korea.
    Really thanks

+View all Notice, FAQ, Q&A >>
KitchenArt Korean BBQ Electric Grill 1300W No Smell and Smoke
KitchenArt Korean BBQ Electric Grill 1300W No Smell and Smoke
Item Q&A
  • Question : Inquiry for the item from abi****Jan 14, 2020

    How long will it take to heat up the grill for cooking?

    Answer : [Re] Inquiry for the item from abi****

    Dear
    It can not be explained for the exact time.
    Depands on using time.
    Thanks

Upang PLUS Basic UV Baby Bottle Sterilizer
Upang PLUS Basic UV Baby Bottle Sterilizer
Item Q&A
  • Question : Inquiry related return and exchange from Mis****Dec 28, 2019

    Hi,

    I bought a sterilizer from you in July. Less than 3 months, one of the bulb not working. Now we encounter burning smell when we once the sterilizer. I feel that this machine is causing life danger if i continue to use it. I am utterly disappointed as this was highly recommended by my friend. I wished to refund this item without any hesitation and would not bear any courier charges. Please advise. Thank you.

    Order no: 297641825
    Item code: 613455192

    Answer : [Re] Inquiry related return and exchange from Mis****

    Dear
    Fluorescent lamps are different depending on the frequency of use.
    It is good to replace frequently because it is a consumable.
    We leave the URL.
    https://qoo.tn/BUCY9W/Q101150318
    Thanks

    Question : [Re] Inquiry related return and exchange from Mis****

    Hi,

    I did purchase and replaced but same issue. And now we encountering burning smell.

    Answer : [Re] Inquiry related return and exchange from Mis****

    Dear
    What kind of model and watt you bought ?

    Question : [Re] Inquiry related return and exchange from Mis****

    Please refer attached.

    Answer : [Re] Inquiry related return and exchange from Mis****

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] Inquiry related return and exchange from Mis****

    Order number as attached.

    Answer : [Re] Inquiry related return and exchange from Mis****

    Order number as attached.

    Question : [Re] Inquiry related return and exchange from Mis****

    Dear
    You should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

  • Question : Inquiry for the item from lov****Oct 29, 2019

    The sterilizer i bought suddenly stopped working after 2 months. Can i claim the warranty. There is no issue with power socket. I just can’t turn on no matter what I try.

    Answer : [Re] Inquiry for the item from lov****

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We have no idea with your order number and name at this time.
    As this window is Q&A board for all of the general buyers,
    you should leave the message on your "MYQ10" page
    on "Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    so that we can find your order number and correct your full name.

    Thank you for your patience collaboration.
    Best Regards

  • Question : Inquiry related return and exchange from don****Oct 14, 2019

    Hi,

    I have purchase the item and use for about 1 month but the UV lamp part is faulty.

    Its the not lamp faulty as i have purchase spare UV lamp to replace it but it is not lighting up.

    See attached picture and the spare lamp i purchase for proof.

    Please advise. I know there is 1 year warranty from your sales page.

    Rgds.

    Answer : [Re] Inquiry related return and exchange from don****

    Dear customer
    Thank you for purchasing for our shop's goods.
    Firstly, we really really apologize for the inconvenience caused to you.
    Failure of the consumables must be purchased directly.
    https://qoo.tn/Bxx1DV/Q101150318
    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] Inquiry related return and exchange from don****

    Hi,

    Like i say......its not the UV lamp tube that is faulty, is the lamp holder, the sterlizer machine itself is faulty.

    Please read my problem carefully. Thanks.

    I already purchased the consumable and try replacing it but still, it did not lit up.

  • Question : Inquiry for the item from don****Oct 04, 2019

  • Question : Inquiry for the item from fi.****Sep 30, 2019

    What is the inside dimensions of the basic sterilizer? How many bottles can be kept inside?

    Answer : [Re] Inquiry for the item from fi.****

    Hello
    This is 290*320*380 cm (Outside)
    It depands on the bottle size

    Question : [Re] Inquiry for the item from fi.****

    I’m using the mam bottles. Quite fat bottles. How about the inside dimensions?

    Answer : [Re] Inquiry for the item from fi.****

    The exact inside dimension is not specified on the manual.
    Thanks

+View all Notice, FAQ, Q&A >>
Philips HR3752/00 High Speed Vacuum Blender Mixer / Juicer
Philips HR3752/00 High Speed Vacuum Blender Mixer / Juicer
Item Q&A
  • Question : Inquiry for the item from dam****Jan 12, 2020

    Hello, is it 1year warranty? Can I get any service in local Philips service center in Singapore?

    Answer : [Re] Inquiry for the item from dam****

    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards

    Question : [Re] Inquiry for the item from dam****

    Thanks. Do you mean you can support service in Korea only and there is no local service in Singapore? Even Philips Singapore service center is not supposed to support me locally. Right?

    Answer : [Re] Inquiry for the item from dam****

    Yes we are for free.
    Thanks

  • Question : Inquiry for the item from jaa****May 11, 2019

    One year local Korea warranty or international warranty? What’s the arrangement if item isn’t working when received? Seller pay return shipment cost? Exchange arrangement or?

    Answer : [Re] Inquiry for the item from jaa****

    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards

[Braun Series 3] 31B Foil Cutter Replacement Head Shaver Cassette Foil Cutter with MicroComb
[Braun Series 3] 31B Foil Cutter Replacement Head Shaver Cassette Foil Cutter with MicroComb
Item Q&A
  • Question : Inquiry for the item from oko****Jan 13, 2020

    I have a 5663. This will fit? Do you still have stock? Estimated Delivery time to singapore?

    Answer : [Re] Inquiry for the item from oko****

    Dear Customer
    Thank you for inquiry,
    Item would be dispatched in 1 - 3 processing working days after payment confirmed.
    It will reach you in about 4 - 6 Business days.
    Excluded holidays and weekend.
    Really thanks

  • Question : Inquiry for the item from swe****Jun 27, 2019

    I have a contour 5877. Which replacement foil should I buy?
    Thank you.

    Answer : [Re] Inquiry for the item from swe****

    You can buy 31S
    Thanks

  • Question : Inquiry for the item from e-e****Mar 01, 2019

    It’s can fix for Braun series 3 360s-4?

    Answer : [Re] Inquiry for the item from e-e****

    Hello
    You can use it with 3 series.
    Thanks

    Question : [Re] Inquiry for the item from e-e****

    Hi seller,I have received item but cannot fix ,how ah?

    Answer : [Re] Inquiry for the item from e-e****

    Hello
    Thank you for contacting and really really apologize for the inconvenience caused to you.
    Please do not worry and we will do our best to help you.
    It is often inadequate to use properly because of its normal use.
    Firstly we would like to work together to resolve the issue for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.
    1. Please describe the problem with your item in detail.
    2. Please upload clear video of the product in good lighting or Youtube without voice.
    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] Inquiry for the item from e-e****

    Act not match with my shaver,is series 3,but cannot be use.

    Answer : [Re] Inquiry for the item from e-e****

    Hello
    The shape is the same.
    Pls do not worry.
    Thanks

  • Question : Inquiry for the item from hon****May 27, 2018

    Hi I'm using 350cc-4 which model should I use thanks

    Answer : [Re] Inquiry for the item from hon****

    Hello
    The URL is.
    https://www.qoo10.sg/g/564318846
    Really thanks

  • Question : RE: Inquiry Barun 380 Series 3Nov 23, 2017

    Hi,

    Seek you advice. I am using Barun 380 series 3.
    I would like to purchase combi replacement foil. Kindly recommend model and price.

    Thank you in advance.

    With best regards
    Samuel

    Answer : [Re] RE: Inquiry Barun 380 Series 3

    Hello Sam***
    Thank you for inquiry.
    This is available with your 380 series.
    Really thanks

    Question : [Re] RE: Inquiry Barun 380 Series 3

    Appreciate your response. Kindly recommend which model should i purchase ?

    Best regards,
    Samuel

    Answer : [Re] RE: Inquiry Barun 380 Series 3

    Hello Sam***
    We mean you can place order in this item, 31B.

    https://www.qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=564381083

    Really thanks

Lequip IR-D5 Food Dehydrator Warmer Dryer Premium Tray
Lequip IR-D5 Food Dehydrator Warmer Dryer Premium Tray
Item Q&A
  • Question : Inquiry from mic****Jan 12, 2020

    Hello! The dehydrator keeps flashing ‘open’ and it refused to start working even though the door is closed tightly. I have turned on and off and tried it again but it does not work. The dehydrator is only 3 months old. Please help! Thanks.

    Answer : [Re] Inquiry from mic****

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

  • Question : Inquiry for the item from 242****Oct 19, 2019

    Is it using 110V or 210V?

    Answer : [Re] Inquiry for the item from 242****

    Hello
    Thank you for inquiry,
    This can be used in your Singapore.
    The power is 220-240 volt.
    Have nice day.

  • Question : Inquiry for the item from Ren****Aug 16, 2019

    How we can apply the 1 year warranty if there is no exchange or return is allowed?

    Answer : [Re] Inquiry for the item from Ren****

    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards

  • Question : Inquiry for the item from ros****Jun 18, 2019

  • Question : Inquiry for the item from mar****Mar 09, 2019

    Hi, how do I get manual or instructions in English please?

    Answer : [Re] Inquiry for the item from mar****

    Hello
    Thank you for inquiry and the product is easy to operate.
    The Lequip Korea do not make the English manual due to the copy product from other company.
    So they provide only international official website.
    Best regards

+View all Notice, FAQ, Q&A >>
◆Spectra Korea 25 28mm HandsFree 2 Set Breast Feeding Accessories
◆Spectra Korea 25 28mm HandsFree 2 Set Breast Feeding Accessories
Item Q&A
  • Question : Inquiry for the item from liu****Jan 12, 2020

  • Question : Inquiry for the item from pha****Jan 10, 2020

  • Question : Inquiry for the item from lim****Jan 09, 2020

    Hi can the handsfree cup be steralised using steamer steraliser?

    Answer : [Re] Inquiry for the item from lim****

    Yes sure

  • Question : Inquiry related delivery from mii****Dec 17, 2019

    Hi order now when can rec

    Answer : [Re] Inquiry related delivery from mii****

    Dear Customer
    Thank you for inquiry,
    Item would be dispatched in 1 processing working days after payment confirmed.
    It will reach you in about 4 - 6 Business days.
    Excluded holidays and weekend.
    Really thanks

  • Question : Inquiry for the item from yok****Dec 13, 2019

    Is this for the price of one cup or a pair of cups?

    Answer : [Re] Inquiry for the item from yok****

    Pair price
    Thanks

+View all Notice, FAQ, Q&A >>
Samsung 2019 NEW Galaxy Watch Active 2 Smart Watch
Samsung 2019 NEW Galaxy Watch Active 2 Smart Watch
Item Q&A
  • Question : Inquiry for the item from pea****Jan 12, 2020

    Is this bluetooth or LTE?

    Answer : [Re] Inquiry for the item from pea****

    We have Wi-Fi version
    Thanks

  • Question : Inquiry for the item from par****Oct 07, 2019

    u have black lte version?

    Answer : [Re] Inquiry for the item from par****

    We have Wi-Fi version

  • Question : Inquiry for the item from and****Oct 07, 2019

    Hi is the stainless version comes with LTE?

    Answer : [Re] Inquiry for the item from and****

    All miodel is for Wi-Fi
    Thanks

  • Question : Inquiry for the item from Hen****Oct 03, 2019

    Do you have 44mm Black Staninless steel version available?

    Answer : [Re] Inquiry for the item from Hen****

    Yes we have.
    Thanks

  • Question : 來自dor****會員的商品咨詢。Sep 30, 2019

    How long does it take to ship to Taiwan? thanks!

    Answer : [Re] 來自dor****會員的商品咨詢。

    Dear Customer
    Thank you for inquiry,
    Item would be dispatched in 1 - 3 processing working days after payment confirmed.
    It will reach you in about 4 - 6 Business days.
    Excluded holidays and weekend.
    Really thanks

+View all Notice, FAQ, Q&A >>
◆Authentic◆Ecovacs Korea Deebot Slim2 Wireless Floor Cleaning Robot Vacuum Mop Cleaner
◆Authentic◆Ecovacs Korea Deebot Slim2 Wireless Floor Cleaning Robot Vacuum Mop Cleaner
Item Q&A
  • Question : Inquiry from tan****Jan 11, 2020

    Cannot charge the vacuum how to send for service? Less than 1 yesr

    Answer : [Re] Inquiry from tan****

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

◆LOWEST◆Henz KOREA Tongdori Oven HT-2000 Electric Grill Rotation Roasting BBQ Homemade
◆LOWEST◆Henz KOREA Tongdori Oven HT-2000 Electric Grill Rotation Roasting BBQ Homemade
Item Q&A
  • Question : Inquiry for the item from pip****Jan 10, 2020

  • Question : Inquiry for the item from pri****Oct 09, 2019

    hi seller,
    does it comes with english manual? can use to cook dishes w sauce too?

    Answer : [Re] Inquiry for the item from pri****

    it look like operating on battery? so stil need to change to sg plug? pls reply soon i wan to purchase during sale tks

    Question : [Re] Inquiry for the item from pri****

    Dear customer
    Thank you for inquiry and the product is easy to operate.
    The HENZ Korea do not make the English manual due to the copy product from other company.
    Pls do not worry it is very easy to use.
    You can refer to the video.
    So they provide only international official website.
    Best regards

    Answer : [Re] Inquiry for the item from pri****

    hi
    tks for reply, ll placed order.
    can u provide link for international website?
    so i can look at recipes.

    Question : [Re] Inquiry for the item from pri****


    We received from manufacture
    https://www.qoo10.sg/gmkt.inc/Goods/GoodsDetailOriginal.aspx?__ar=Y&goodscode=630198180&from=gdetail
    https://www.amazon.com/TONGDORI-Wireless-Self-Rotating-Complete-Revolution/dp/B07H2TNNMB
    https://www.youtube.com/channel/UCqub_v7CtET2CwROgawXa-g
    http://www.homeace.co.kr/#

    Answer : [Re] Inquiry for the item from pri****

    thank you. i try looking throu

    Question : [Re] Inquiry for the item from pri****

    Dear customer
    My pleasure
    We will do best help you
    Please leave the best review for us ?
    Delight Store

    Answer : [Re] Inquiry for the item from pri****

    hi seller,
    i had check the list you send but cant find the english recipes? d homeace website i think this is official site. but not in english

    Question : [Re] Inquiry for the item from pri****

    Dear customer
    Thank you for inquiry
    The HENZ Korea do not make the English manual or receipe due to the copy product from other company.
    Pls refer the video to our product page
    You can get it easily
    Best regards

  • Question : Inquiry for the item from sno****Jan 18, 2019

◆GLASSLOCK Korea High Quality Food Container Storage 8 Set
◆GLASSLOCK Korea High Quality Food Container Storage 8 Set
Item Q&A
  • Question : Inquiry for the item from ctt****Jan 10, 2020

    Can I put the food in fridge and then take out and heat up immediately in steamer?

    Answer : [Re] Inquiry for the item from ctt****

    Yes sure

  • Question : Inquiry related delivery from kde****Dec 19, 2017

    Hi seller, if i order today when is the earliest date i can get the item? I need it on 22 dec. Or can i do self collection? Thanks.

    Answer : [Re] Inquiry related delivery from kde****

    Hello Xi
    Thank you for inquiry.
    As for this glasslock, shipping time is fast item.
    Item would be dispatched in 1 processing days after payment confirmed.
    It will reach you in about 3-4 Business days from Korea.
    Excluded holidays and weekend.
    Really thanks

  • Question : Container with separatorOct 05, 2017

    Hello i currently have one Glasslock container with 2 compartments. Do you still sell that?

    Answer : [Re] Container with separator

    Hello Sta ***
    Yes we have.
    Please send us size you want or item image.
    Really thanks

  • Question : I want to buy the extra inner rubber liningSep 13, 2017

    Hi, Do you sell the inner rubber lining for the Glasslock product?

    I bought a few sets of your glass container but the rubber lining broke after sometimes

    Answer : [Re] I want to buy the extra inner rubber lining

    Hello Jan *******
    Thank you for inquiry,
    We sell only the "glass lid with rubber ling".
    Could you please let us know the size and picture?
    We will leave the URL address you can place the order.
    Really thanks

    Question : [Re] I want to buy the extra inner rubber lining

    Hi, one of the size is square 11cm. thank you

    Answer : [Re] I want to buy the extra inner rubber lining

    Hello Jan *******
    Thank you for reply.
    Your size is #2.
    http://list.qoo10.sg/g/554096304
    Really thanks

  • Question : Defective lid hingesJul 05, 2017

    Hi Seller,

    After inspecting the containers, I have noticed that 2 hinges are starting to detach from it's lids. One from the 490 mland one from the 1100ml. Other than that, the containers look perfectly fine. I've yet to use them. Kindly advise on what is your protocol on this matter.

    Thanks

    Answer : [Re] Defective lid hinges

    Hello Choong Jun Xiangm
    Thank you for inquiry and pls do not worry.
    We would like to work together to resolve your question for your satisfaction.
    Therefore we kindly ask you to follow these steps in order to investigate with our manufacture.
    1. Please describe the problem with your item in detail.
    2. Please send or upload us clear video of the product in good lighting on Youtube.
    We will do our best to help you.
    Thank you for your patience collaboration.
    Best Regards

    Question : [Re] Defective lid hinges

    Thanks for getting back to me, can i send it to you via email? can I have the email address?

    Answer : [Re] Defective lid hinges

    Hello Choong Jun Xiangm
    Thank you for inquiry.
    Our address is mws0815@naver.com
    Thank you for your patience collaboration.
    Best Regards

Samsung Wireless Fast Charger Multimedia DEX PAD Station Export Edition
Samsung Wireless Fast Charger Multimedia DEX PAD Station Export Edition
Item Q&A
  • Question : Inquiry for the item from pop****Jan 10, 2020

    Is it compatible with samsung note 8?

    Answer : [Re] Inquiry for the item from pop****

    Yes sure

  • Question : Inquiry for the item from dan****Sep 11, 2019

    is this original Samsung product?

    Answer : [Re] Inquiry for the item from dan****

    Yes sure this is the export version.
    Thanks

  • Question : Inquiry for the item from its****Jun 08, 2019

    Compatible with Samsung S10 plus ?
    Want to connect dex station to monitor and wired keyboard and mouse, all three at same time,will work?

    Answer : [Re] Inquiry for the item from its****

    Yes Compatible

    Question : [Re] Inquiry for the item from its****

    Want to connect dex station to wired keyboard and mouse, both two at same time,will work?

    Answer : [Re] Inquiry for the item from its****

    How many USB Ports ?

    Question : [Re] Inquiry for the item from its****

    USB is 1 and no need to use at once.
    Thanks

  • Question : Inquiry for the item from yee****Jun 02, 2019

    Is this a genuine Samsung made?

    Answer : [Re] Inquiry for the item from yee****

    Yes sure this is export version.

    Thanks

  • Question : Inquiry for the item from bon****May 25, 2019

    Has it got a cooling fan inside?

    Answer : [Re] Inquiry for the item from bon****

    There is no need fan.

    Thanks

+View all Notice, FAQ, Q&A >>
Airvita Air Dust Zero AV-1754 Home Air Purifier Cleaner / AirPurifier
Airvita Air Dust Zero AV-1754 Home Air Purifier Cleaner / AirPurifier
Item Q&A
  • Question : Inquiry for the item from tec****Jan 01, 2020

    Does it come with warranty?

    Answer : [Re] Inquiry for the item from tec****

    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 1 year international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for one year only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards

    Question : [Re] Inquiry for the item from tec****

    Hi, i bought the product. But instruction is in korean. Do you have a softcopy of the manual in english?

    Answer : [Re] Inquiry for the item from tec****

    Dear customer
    Thank you for inquiry and the product is easy to operate.
    The AIRVITA Korea do not make the English manual due to the copy product from other company.
    So they provide only international official website.
    Best regards

  • Question : Inquiry for the item from ale****Jul 24, 2019

    Is this original? Any warranty? What plug and volt use?

    Answer : [Re] Inquiry for the item from ale****

    Is this original?
    Yes sure
    Any warranty?
    1 Year
    What plug and volt use?
    EU plug (you can choose UK, 220-240 Volt)

    Thanks

    Question : [Re] Inquiry for the item from ale****

    the uk plug you mentioned is the original plug not extension that you are selling right?

    Answer : [Re] Inquiry for the item from ale****

    We attached you can get it.
    Thanks

Cuisinart CPT-180 Toaster 4 Slice Metal Classic/Oven/Grill
Cuisinart CPT-180 Toaster 4 Slice Metal Classic/Oven/Grill
Item Q&A
  • Question : Inquiry for the item from cla****Jan 08, 2020

    Can I confirm if this appliance can use in Singapore voltage

    Answer : [Re] Inquiry for the item from cla****

    Hello
    Thank you for inquiry,
    This can be used in your Singapore.
    The power is 220-240 volt.
    Have nice day.

  • Question : Inquiry for the item from ray****Jan 19, 2019

Samsung SHS-D530 Slim Touchpad Electronic Digital Door Lock Home Security
Samsung SHS-D530 Slim Touchpad Electronic Digital Door Lock Home Security
Item Q&A
  • Question : Inquiry from pea****Jan 08, 2020

    How much is the installation fee?

    Answer : [Re] Inquiry from pea****

    Dear Customer
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

◆SEKKI Korea SEKKI GRILL / Infrared Ray Electric Grill Roaster Indoor BBQ
◆SEKKI Korea SEKKI GRILL / Infrared Ray Electric Grill Roaster Indoor BBQ
Item Q&A
  • Question : Inquiry for the item from let****Jan 08, 2020

    For bi-direction heating, do you have an electrical grill at the bottom and infraed heat from the top?

    Answer : [Re] Inquiry for the item from let****

    Dear
    The meat is grilled using the electric grill at the top.
    Thanks