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Q & A Lists
Item Question & Answer
Philips FC8794 Smart Pro Easy Compact Robotic Robot Vacuum Cleaner
Philips FC8794 Smart Pro Easy Compact Robotic Robot Vacuum Cleaner
Item Q&A
Samsung Korea Digital Door Lock Remote Set Module
Samsung Korea Digital Door Lock Remote Set Module
Item Q&A
  • Question : Inquiry for the item from evelyntan3Feb 27, 2021

  • Question : Inquiry for the item from JonJan 25, 2021

    what region is the zwave module frequency?

    Answer : [Re] Inquiry for the item from Jon

    Dear What is zwave ?

  • Question : Inquiry for the item from Greatlyblessed55Dec 20, 2020

    Is this remote compatible with SHP-DS700?

    Answer : [Re] Inquiry for the item from Greatlyblessed55

    Yes correct

    Question : [Re] Inquiry for the item from Greatlyblessed55

    Is this model available (see picture)? Or has it been replaced with the white slim remote?

    Answer : [Re] Inquiry for the item from Greatlyblessed55

    What you send is discontinued model. Our product is new compatiable model. Thanks

  • Question : Inquiry for the item from Greatlyblessed55Dec 20, 2020

    Hi. Compatible with SHP-DS700?

    Answer : [Re] Inquiry for the item from Greatlyblessed55

    Yes correct

  • Question : Inquiry for the item from innovimageNov 26, 2020

    Compatible with SHS-2621?

    Answer : [Re] Inquiry for the item from innovimage

    Yes sure

    Question : [Re] Inquiry for the item from innovimage

    thk u. i ordered alrdy.

    Answer : [Re] Inquiry for the item from innovimage

    Thanks

+View all Notice, FAQ, Q&A >>
Hansae SEKKI Korea Infrared Ray Electric Grill BBQ Roaster Indoor
Hansae SEKKI Korea Infrared Ray Electric Grill BBQ Roaster Indoor
Item Q&A
  • Question : Inquiry for the item from coldoggedFeb 27, 2021

  • Question : Inquiry for the item from coldoggedFeb 20, 2021

    Is this zero smoke and smell when grilling meat?

    Answer : [Re] Inquiry for the item from coldogged

    If you need smokeless?

    Question : [Re] Inquiry for the item from coldogged

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=555167037

  • Question : Inquiry for the item from rosalind_chanJan 25, 2021

    Do u have ready stock?

    Answer : [Re] Inquiry for the item from rosalind_chan

    Yes sure on hand

  • Question : Inquiry for the item from rosalind_chanJan 25, 2021

    Do U have ready stock? Thanks

    Answer : [Re] Inquiry for the item from rosalind_chan

    Yes sure ^^

  • Question : Inquiry for the item from Angie HongDec 25, 2020

    How to wash this grill?

    Answer : [Re] Inquiry for the item from Angie Hong

    Dear The grill is detachable. Thanks

+View all Notice, FAQ, Q&A >>
Samsung SHP-DP710 Digital Door Lock Smart Pad Fire Proof
Samsung SHP-DP710 Digital Door Lock Smart Pad Fire Proof
Item Q&A
  • Question : Inquiry for the item from ganapatihegdeFeb 27, 2021

  • Question : Inquiry for the item from realvibrationFeb 16, 2021

    Can advise if the door handle is push to open if standing outside?

    Answer : [Re] Inquiry for the item from realvibration

    This is pull from outside. Thanks

  • Question : Inquiry related delivery from realvibrationFeb 16, 2021

    Hi. How long will it take to arrive Singapore if we make purchase today?

    Answer : [Re] Inquiry related delivery from realvibration

    Dear Customer
    Thank you for inquiry,
    Item would be dispatched in 1 - 3 processing working days after payment confirmed.
    It will reach you in about 4 - 6 Business days.
    Excluded holidays and weekend.
    Really thanks

  • Question : Inquiry for the item from realvibrationFeb 02, 2021

    There is no option that include installation.

    Answer : [Re] Inquiry for the item from realvibration

    Dear Customer
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

  • Question : Inquiry for the item from KohchunsiongJan 03, 2021

    I need a push in but there no option for me to chose . Can you get back to me thanks 🙏

    Answer : [Re] Inquiry for the item from Kohchunsiong

    Dear This is pull from outside. Thanks

+View all Notice, FAQ, Q&A >>
◆NEW◆Gateman WK-23 Smart Digital Door Lock Home Security LED Touch Key Pad
◆NEW◆Gateman WK-23 Smart Digital Door Lock Home Security LED Touch Key Pad
Item Q&A
  • Question : Inquiry for the item from kellyng0501Feb 27, 2021

  • Question : Inquiry for the item from Ire****Jan 04, 2020

  • Question : Inquiry for the item from Gsg****Aug 29, 2019

    How much for the installation cost? Thank

    Answer : [Re] Inquiry for the item from Gsg****

    Dear Customer
    Thank you for purchasing for our shop's digital door lock goods.
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

  • Question : Inquiry for the item from jaz****Apr 05, 2019

    Attached is photo

    Answer : [Re] Inquiry for the item from jaz****

    Hell
    This is not available.
    Best regards

  • Question : Inquiry for the item from jaz****Apr 03, 2019

    Hi
    About the wk23 gateman digital lock, can it be install on metal gate? Does the Bluetooth pack work in Singapore?

    Is there an app to unlock the lock for my family member? If yes, is it supportable by any Android phone like Huawei?

    Answer : [Re] Inquiry for the item from jaz****

    Hello
    Pls send us the door image ?
    Thanks

+View all Notice, FAQ, Q&A >>
[Inosonic Korea] ◆Sale Event◆Authentic◆Hepa Filter for Inosonic Vacuum Cleaner
[Inosonic Korea] ◆Sale Event◆Authentic◆Hepa Filter for Inosonic Vacuum Cleaner
Item Q&A
  • Question : Inquiry for the item from gohfamily05Feb 25, 2021

    Can I have the dimensions of the hepa filter? Thanks

    Answer : [Re] Inquiry for the item from gohfamily05

    Hello

    Question : [Re] Inquiry for the item from gohfamily05

    Pls check this .

    Answer : [Re] Inquiry for the item from gohfamily05

    http://itempage3.auction.co.kr/DetailView.aspx?ItemNo=B353940185&frm3=V2

    Question : [Re] Inquiry for the item from gohfamily05

    All written in Korean, unable to read. My handheld vacuum cleaner is Life Pro model DX 128C. Can it fit ?

Samsung Korea Digital Door Lock RFID Sticker Sticky Tag Card Key
Samsung Korea Digital Door Lock RFID Sticker Sticky Tag Card Key
Item Q&A
  • Question : Inquiry for the item from yeoalice329Feb 27, 2021

  • Question : Inquiry for the item from TYJan 04, 2021

    Hi, samsung sticker works for model SHS-2920?

    Answer : [Re] Inquiry for the item from TY

    Yes sure

  • Question : Inquiry for the item from reddie82Nov 30, 2020

    So $6 for one key and $9 for two keys?

    Answer : [Re] Inquiry for the item from reddie82

    Dear We attached for you. Thanks

    Question : [Re] Inquiry for the item from reddie82

    What is the difference between $6 and $9?

    Answer : [Re] Inquiry for the item from reddie82

    Dear The quantity. Thanks

    Question : [Re] Inquiry for the item from reddie82

    What the quantity?

    Answer : [Re] Inquiry for the item from reddie82

    1 x Ring Type = 1 Qt
    2 x Sticker Type(+S$3.00) = 2 Qt.

  • Question : Inquiry for the item from syncmosOct 26, 2020

    Hi, can this use on Samsung DR708 ?

    Answer : [Re] Inquiry for the item from syncmos

    Yes sure

    Question : [Re] Inquiry for the item from syncmos

    but DR708 is NFC mobile not RFID key, can it still be use?

    Answer : [Re] Inquiry for the item from syncmos

    Dear Could you pls send us the image ?

    Question : [Re] Inquiry for the item from syncmos

    here the image

    Answer : [Re] Inquiry for the item from syncmos

    Yes you can use this product.

    Question : [Re] Inquiry for the item from syncmos

    SHP-DR900 is the same with this model.

    Answer : [Re] Inquiry for the item from syncmos

    Ok...thanks.

    Question : [Re] Inquiry for the item from syncmos

    i already made my order. Hope it really work.

    Answer : [Re] Inquiry for the item from syncmos

    I just made my order. So confirm Ring type and sticker type is the same right? Both also can open the lock right?

    Question : [Re] Inquiry for the item from syncmos

    Yes correct same tag key.

    Answer : [Re] Inquiry for the item from syncmos

    any idea how to use it on Samsung DR900/DR708 ?? How to register ?

    Question : [Re] Inquiry for the item from syncmos

    Dear In this question you can contact to your nearest installer. Thanks

    Answer : [Re] Inquiry for the item from syncmos

    already contact my installer, this model DR708 does not support card access sell by you. It only support Mobile NFC. You sell me the items that wont work for my model DR708.

    Question : [Re] Inquiry for the item from syncmos

    Dear We also use this tag key for your model.

    Answer : [Re] Inquiry for the item from syncmos

    Q10 will refund you.

  • Question : Inquiry for the item from shirlyn007Aug 17, 2020

    How to sync or pair with my existing Samsung digital lock? Any instructions given?

    Answer : [Re] Inquiry for the item from shirlyn007

    Dear Customer
    Thank you for inquiry and please do not worry.
    You can find the eng manual.
    https://smarthome.samsungsds.com/customer/download/product?tabIdx=2&locale=en
    Really thanks

+View all Notice, FAQ, Q&A >>
Cuisinart DGB-625BCKR Automatic Coffee Maker Machine Grinder Brew Thermal
Cuisinart DGB-625BCKR Automatic Coffee Maker Machine Grinder Brew Thermal
Item Q&A
  • Question : Inquiry for the item from sidhartaFeb 27, 2021

  • Question : Inquiry for the item from IrenetanFeb 20, 2021

    Hi
    Can I know if product is authentic? Are instructions all in English?

    Thanks

    Answer : [Re] Inquiry for the item from Irenetan

    Hello
    Thank you for inquiry and please do not worry.
    This product is genuine one.
    Really thanks

    Question : [Re] Inquiry for the item from Irenetan

    The language is in Eng + Kor. Thanks

  • Question : Inquiry for the item from dif****Aug 04, 2019

    This DGB 625 is 10 cup version? What is the difference compare to dgb650? Very confused online check dgb625 should come with 12 cup carafe?... Thanks.

    Answer : [Re] Inquiry for the item from dif****

    Hello
    We sell only DGB-625BCKR model.
    The main difference is temperred glass or not.
    We have the temperred glass.
    Thanks

  • Question : Inquiry for the item from ler****May 02, 2019

    What is the voltage of the product?

    Answer : [Re] Inquiry for the item from ler****

    Hello
    Thank you for inquiry,
    This can be used in your Singapore.
    The power is 220-240 volt.
    Have nice day.

  • Question : Inquiry for the item from pin****Apr 02, 2019

+View all Notice, FAQ, Q&A >>
◆Authentic◆Neoflam Korea CLOC Handy Portable Vacuum Packaging Sealing Machine Korea Kit
◆Authentic◆Neoflam Korea CLOC Handy Portable Vacuum Packaging Sealing Machine Korea Kit
Item Q&A
  • Question : Inquiry for the item from wan_122Feb 26, 2021

  • Question : Inquiry for the item from wu_****Jun 07, 2020

Spectra 1 Pair Silicone Duckbill Valve Head for Electric Breast Pump
Spectra 1 Pair Silicone Duckbill Valve Head for Electric Breast Pump
Item Q&A
  • Question : 來自martin19780812會員的商品咨詢。Feb 25, 2021

    What models can it be used in?

    Answer : [Re] 來自martin19780812會員的商品咨詢。

    All Spectra model is available. Thanks

    Question : [Re] 來自martin19780812會員的商品咨詢。

    Can it use in 9S/9+/9X/dual S/S1/S2/M1/M2/Q and HandsFree ?

  • Question : Inquiry related return and exchange from juj****Apr 13, 2020

    Hi, item was misdelivered Order no. 315724724. Had wrote in earlier but to no response. Please resolve

    Answer : [Re] Inquiry related return and exchange from juj****

    Dear customer
    Thank you for contacting and apologize for the inconvenience caused to you.

    We do not find your order number and name.
    If you place order on our store, you should leave the message on your "MYQ10" page so that we can find your order number and correct your full name.

    The URL is " Qoo10.sg Login>My Qoo10>Shopping List>Recent Orders"
    Because this window is Q and A board.

    Thank you for your patience collaboration.
    Best Regards

  • Question : Inquiry for the item from juj****Mar 10, 2020

    Hi, is silicon head compatible with S1+ 28mm flanges?

    Answer : [Re] Inquiry for the item from juj****

    Dear
    You can choose option 2 or 3
    If you use handsfree set, you can choose option 3.
    Thanks

  • Question : Inquiry for the item from eli****Mar 06, 2020

    Can I pls check the “handsfree type” is the one that will work with the spectra cups (not spectra flanges)? Thanks

    Answer : [Re] Inquiry for the item from eli****

    Dear
    You can choose option 2
    Thanks

  • Question : Inquiry for the item from zzz****Jul 14, 2019

    Is this one or two valves for 9.90?

    Answer : [Re] Inquiry for the item from zzz****

    2 valves

+View all Notice, FAQ, Q&A >>
Hons Korea HSSM-1201 Mini Handheld Portable Sewing Machine
Hons Korea HSSM-1201 Mini Handheld Portable Sewing Machine
Item Q&A
  • Question : Inquiry for the item from RmbFeb 22, 2021

  • Question : Inquiry for the item from others_shirleyNov 29, 2020

    hi seller, does the items comes with adapter n cable suitable for Sg?

    can it work with direct electricity?

    Answer : [Re] Inquiry for the item from others_shirley

    N how to add purchase with the box of threads as shown?

    Question : [Re] Inquiry for the item from others_shirley

    Hello
    Thank you for inquiry,
    This can be used in your Singapore.
    The power is 220-240 volt.
    The plug is EU type.
    If you need transformer plug, the URL is.
    https://www.qoo10.sg/g/616434988
    Have nice day.

  • Question : Inquiry for the item from gwenAug 03, 2020

    Dear Seller, what's the weight of the machine?

    Gwen Lau (Ms)

    Answer : [Re] Inquiry for the item from gwen

    Dear
    2.3 kg

  • Question : Inquiry for the item from gwenAug 03, 2020

    Dear Seller, can batteries be used for this machine? If yes, what type of batteries?


    Gwen Lau (Ms)

    Answer : [Re] Inquiry for the item from gwen

    Dear
    Lithium battery.
    Thanks

  • Question : Inquiry for the item from 262****Jul 09, 2020

    Hi - what's the power specification of this machine in terms of wattage? Thanks

    Answer : [Re] Inquiry for the item from 262****

    Hello
    Thank you for inquiry,
    This can be used in your Singapore.
    The power is 220-240 volt.
    Have nice day.

    Question : [Re] Inquiry for the item from 262****

    Sorry- was asking about Wattage. Thanks

    Answer : [Re] Inquiry for the item from 262****

    50-60Watt
    Pls do not worry
    Thanks

+View all Notice, FAQ, Q&A >>
VISKA Germany 220V UFO Robot Vacuum Cleaner / Robotic
VISKA Germany 220V UFO Robot Vacuum Cleaner / Robotic
Item Q&A
  • Question : Inquiry from LemonFeb 25, 2021

    Hi, dear friend,
    Nice day!

    Glad to contact you. Hope this letter finds you well.

    This is Lemon from Veniibot and we are specializing in artificial intelligence and robotic technology.
    Mopping Vacuum Robot N1 Max is our main product which supports wet mopping, sweeping, and washing mop automatically.
    It is highly praised by global users.

    We are looking for distributors.
    Are you interested in it?

    Answer : [Re] Inquiry from Lemon

    Thanks

Spectra Korea HandsFree Full Set Breast Feeding Pump Accessories
Spectra Korea HandsFree Full Set Breast Feeding Pump Accessories
Item Q&A
  • Question : Inquiry for the item from amber_tangFeb 24, 2021

    Hi may I check is the handsfree cup can be sterilise using either UV or steam steriliser ?

    Answer : [Re] Inquiry for the item from amber_tang

    Yes sure

    Question : [Re] Inquiry for the item from amber_tang

    I see. Ok thanks

    Answer : [Re] Inquiry for the item from amber_tang

    Welcome

  • Question : Inquiry related return and exchange from JanNov 27, 2020

  • Question : Inquiry for the item from inni_chewNov 26, 2020

    Hi do you sell the spare part - anti reflux silicone?? Do u know where can I get it?

    Answer : [Re] Inquiry for the item from inni_chew

    Sorry

    Question : [Re] Inquiry for the item from inni_chew

    shopee.sg/product/262018172/3441131911

  • Question : Inquiry for the item from SueNov 24, 2020

  • Question : Inquiry for the item from amwilson03Oct 23, 2020

    I don’t see an option to add additional valves when I select cups, when will those be back in stock?

    Answer : [Re] Inquiry for the item from amwilson03

    Dear You can try

    Question : [Re] Inquiry for the item from amwilson03

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=613497908

    Answer : [Re] Inquiry for the item from amwilson03

    Thanks

+View all Notice, FAQ, Q&A >>
SMILE BAKER / Multi Baking Machine Compact Pancake Waffle Maker Cooker Hot Plate
SMILE BAKER / Multi Baking Machine Compact Pancake Waffle Maker Cooker Hot Plate
Item Q&A
  • Question : Inquiry for the item from pFeb 22, 2021

  • Question : Inquiry for the item from pJan 31, 2021

  • Question : Inquiry for the item from pAug 06, 2020

    can this be used in Singapore?

    Answer : [Re] Inquiry for the item from p

    Hello
    Thank you for inquiry,
    This can be used in your Singapore.
    The power is 220-240 volt.
    Have nice day.

  • Question : Inquiry for the item from ireneg18Jul 15, 2020

    Hi,

    Please let me know if you will be selling separate optional plates like the donut plate for this model.Let me know as i m keen in getting just the donut plates. thank you

    Answer : [Re] Inquiry for the item from ireneg18

    Dear
    2 Plates are included basically in the box
    Thanks

    Question : [Re] Inquiry for the item from ireneg18

    hi, but I already have this maker but looking to just buy the donut plate only. will this be possible? thank you again

    Answer : [Re] Inquiry for the item from ireneg18

    Sorry we do not sell seperatly.

  • Question : Inquiry for the item from angela.tioJul 14, 2020

Babyliss AS520K 3in1 Multistyler Hair Iron Dryer Airbrush
Babyliss AS520K 3in1 Multistyler Hair Iron Dryer Airbrush
Item Q&A
Samsung Galaxy Watch Active 2 Smart Watch
Samsung Galaxy Watch Active 2 Smart Watch
Item Q&A
  • Question : Inquiry for the item from schanmwFeb 22, 2021

    does it have ecg and blood pressure features?

    Answer : [Re] Inquiry for the item from schanmw

    What is ecg ?

    Question : [Re] Inquiry for the item from schanmw

    Ask Mr Google

    Answer : [Re] Inquiry for the item from schanmw

    Hello Pls check the product page. Thanks

  • Question : Inquiry for the item from bha****Jun 07, 2020

    Does this come with Samsung Pay?

    Answer : [Re] Inquiry for the item from bha****

    Samsung do not provide Pay in Singapore.

  • Question : Inquiry for the item from pea****Jan 12, 2020

    Is this bluetooth or LTE?

    Answer : [Re] Inquiry for the item from pea****

    We have Wi-Fi version
    Thanks

  • Question : Inquiry for the item from par****Oct 07, 2019

    u have black lte version?

    Answer : [Re] Inquiry for the item from par****

    We have Wi-Fi version

  • Question : Inquiry for the item from and****Oct 07, 2019

    Hi is the stainless version comes with LTE?

    Answer : [Re] Inquiry for the item from and****

    All miodel is for Wi-Fi
    Thanks

+View all Notice, FAQ, Q&A >>
Samsung Korea New SHP-P71 Digital Door Lock
Samsung Korea New SHP-P71 Digital Door Lock
Item Q&A
  • Question : Inquiry for the item from InterNex inspectorFeb 23, 2021

    I need to know if it comes with 2 metal keys ?

    Answer : [Re] Inquiry for the item from InterNex inspector

    Hello Pls check the components on the product page.

    Question : [Re] Inquiry for the item from InterNex inspector

    Here

HAPPYCALL NEW AXLERIM PRO Ultra-high Speed Blender Mixer Juicer HC-BL8000NY
HAPPYCALL NEW AXLERIM PRO Ultra-high Speed Blender Mixer Juicer HC-BL8000NY
Item Q&A
  • Question : Inquiry from chenggeok77Feb 23, 2021

    Hi! I would like to calculate my cost for this purchase.

    If I buy this item and apply a $50 cart voucher, I pay S$390.

    How much would you be declaring for the price of the item, as will as shipping fee please? I would like to know if I have to pay GST, and if so, how much. Thank you!

    Answer : [Re] Inquiry from chenggeok77

    *as well as

    Question : [Re] Inquiry from chenggeok77

    Dear Customer,
    Thank you for your contact. We can only answer product-related questions here.
    For other enquiries, please refer to Q10's Help Center, or contact customer directly.
    Q10 SG : 6500-4440
    Qxpress carrier company : 6661-9100
    Best regards

  • Question : Inquiry for the item from chenggeok77Feb 21, 2021

    Hi seller, may I confirm that I will get 2 jars: a 2L jar and a 1.2L jar, is that right please? Thank you.

    Answer : [Re] Inquiry for the item from chenggeok77

    Yes CORRECT

    Question : [Re] Inquiry for the item from chenggeok77

    HAPPYCALL AXLERIM PRO Ultra-high speed blender HCBL8000NY
    Free One More Jar included

    SPECIAL EVENT : JAR components 2 jar : 2L and 1.2L 

    Ultra-high speed blender
    Combined for home and business
    Capacity: 1L
    Tritan container 
    Revolutions per minute: 32,500rpm
    Blade (1 type): S-shape 
    Speed control: 10 speeds
    Operating method: Dial type 
    5 automatic modes | Washing
    Bisphenol A-free
    Overheating prevention
    Self-cleaning | Press bar
    Double structure lid
    Anti-slip
    crushing container
    Power consumption: 1,100W

  • Question : Inquiry for the item from ogsqooNov 03, 2020

  • Question : Inquiry for the item from ogsqooOct 09, 2020

  • Question : Inquiry for the item from ald****Jul 09, 2020

    Is the plug similar to sg?? Or need converter? Cause power supply is different frm sg and kr

    Answer : [Re] Inquiry for the item from ald****

    Dear
    You can choose the plug option.
    Thanks

[Glasslock Korea]◆Sale Event◆Authentic◆Glass Lock Lid High Quality Food Container Storage
[Glasslock Korea]◆Sale Event◆Authentic◆Glass Lock Lid High Quality Food Container Storage
Item Q&A
Happycall MASSIVE Diamond Induction IH Wok Pan
Happycall MASSIVE Diamond Induction IH Wok Pan
Item Q&A
  • Question : Inquiry for the item from EFeb 16, 2021

    Hi, do you also have a 30cm wok cover for the Diamond pan?

    Answer : [Re] Inquiry for the item from E

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=548687570

    Question : [Re] Inquiry for the item from E

    You don’t sell them as a set?

    Answer : [Re] Inquiry for the item from E

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=678623837

    Question : [Re] Inquiry for the item from E

    This is model Thanks

    Answer : [Re] Inquiry for the item from E

    Massive 2 Set (24 and 28cm)

    Question : [Re] Inquiry for the item from E

    No no, I m ok with this model but need a 30cm set. Have?

    Answer : [Re] Inquiry for the item from E



    Hello You need for induction ?



    AM 10:41

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=678973120



    AM 10:41

    This is our best selling now.

    Question : [Re] Inquiry for the item from E

    I’m asking the the massive Diamond induction 30cm wokpan with cover. Anyway, what is the difference between the Diamond induction and your best selling model recommended in your link?

    Answer : [Re] Inquiry for the item from E

    Hello The exterior design is different. Thanks

    Question : [Re] Inquiry for the item from E

    Omg, I can see that! I’m asking about the difference in efficacy. What are the differences besides the looks?!

    Answer : [Re] Inquiry for the item from E

    Your response is so hopeless.

    Question : [Re] Inquiry for the item from E

    Your response is so hopeless.

    Answer : [Re] Inquiry for the item from E

    Hello The material and finishing process and coating method is similar. The distribution is some different so the model name and design is different. Thanks

  • Question : Inquiry for the item from shadowdancer_86Dec 27, 2020

    Hello can I know what is the height and the base measurement for the 30cm wok? thanks

    Answer : [Re] Inquiry for the item from shadowdancer_86

    Dear About 120mm Thanks

  • Question : Inquiry for the item from HousewifeDec 14, 2020

    Hi
    just to make sure, this works on an induction cooker right?

    Answer : [Re] Inquiry for the item from Housewife

    Yes correct

  • Question : Inquiry for the item from EriciacAug 29, 2020

    Hi, do you sell the lid as well for 30cm wok?

    Answer : [Re] Inquiry for the item from Ericiac

    Dear
    Happycall do sell only 28 size lid.
    Thanks

  • Question : Inquiry for the item from Pkoo9550Aug 16, 2020

    What is the height a d weight for 30cm wok?

    Answer : [Re] Inquiry for the item from Pkoo9550

    We attached
    Thanks

+View all Notice, FAQ, Q&A >>
Bosch New 18v GAS18V-1 Cordless Vacuum Cleaner Includes Nozzles Bare Tool
Bosch New 18v GAS18V-1 Cordless Vacuum Cleaner Includes Nozzles Bare Tool
Item Q&A
Black  Decker PAD1200 PD1200AV Flexi Car Vacuum Cleaner
Black Decker PAD1200 PD1200AV Flexi Car Vacuum Cleaner
Item Q&A
  • Question : Inquiry for the item from limjygFeb 22, 2021

    What is the difference between pad1200 and pad1200av?

    Answer : [Re] Inquiry for the item from limjyg

    AV is for car Thanks

Samsung SHP-DH540 Digital Door Lock Smart Pad Fire Proof
Samsung SHP-DH540 Digital Door Lock Smart Pad Fire Proof
Item Q&A
  • Question : Inquiry for the item from ojiahaoFeb 22, 2021

  • Question : Inquiry for the item from edwinJan 06, 2021

  • Question : Inquiry for the item from audinautDec 24, 2020

  • Question : Inquiry for the item from winsonNov 29, 2020

  • Question : Inquiry for the item from teresalaupgNov 11, 2020

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HAPPYCALL Korea GENUINE Tempered Glass Lid 28 30cm / Frying Wok Pan
HAPPYCALL Korea GENUINE Tempered Glass Lid 28 30cm / Frying Wok Pan
Item Q&A
  • Question : Inquiry for the item from EFeb 16, 2021

    You advertised 2 covers - one is 28cm and one is 30cm. However on some Q&A, you indicate Happycall only sells 28cm cover with Y handle. How about the 30cm that requires us to pay $1 more? Not happycall? How does it look like?

    Answer : [Re] Inquiry for the item from E

    Yes 30 size is included newly from Happycall Korea. Thanks

    Question : [Re] Inquiry for the item from E

    How does it look like? With the Y handle also for 30cm?

    Answer : [Re] Inquiry for the item from E

    Yes same design

    Question : [Re] Inquiry for the item from E

    Do you have the 30cm wokpan complete with the glass cover with the Y handle?

    Answer : [Re] Inquiry for the item from E

    Hello You need for induction ?

    Question : [Re] Inquiry for the item from E

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=678973120

    Answer : [Re] Inquiry for the item from E

    This is our best selling now.

    Question : [Re] Inquiry for the item from E

    Yes I need induction but I’m looking at a whole set which means a 30cm IH wokpan that comes with a 30cm Y handle glass cover. The link you gave is only a pan, not a complete set with cover.

    Answer : [Re] Inquiry for the item from E

    The set is not waht we are selling. We sell only seperate set. Pls do not sorry. Thanks

  • Question : Inquiry from johnsonoysNov 08, 2020

    Do you have the 20cm lid?

    Answer : [Re] Inquiry from johnsonoys

    Sorry

  • Question : Inquiry for the item from kygy_0712Nov 07, 2020

  • Question : Inquiry for the item from lemon5116Oct 16, 2020

    Y I received that one without handle?

    Answer : [Re] Inquiry for the item from lemon5116

    Without handle

    Question : [Re] Inquiry for the item from lemon5116

    Without handle

    Answer : [Re] Inquiry for the item from lemon5116

    I bought this because of handle, y sent me without handle one?!?!

    Question : [Re] Inquiry for the item from lemon5116

    Dear We will resend you the Y handle, Sorry for this inconvinience.

    Answer : [Re] Inquiry for the item from lemon5116

    Thanks

  • Question : Inquiry for the item from Charlotte HoSep 14, 2020

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Gateman WV-43 Digital Door Lock LED Touch Key Pad
Gateman WV-43 Digital Door Lock LED Touch Key Pad
Item Q&A
  • Question : Inquiry for the item from spencerpereiraFeb 20, 2021

    How can I confirm that my door is compatible with this lock?

    Answer : [Re] Inquiry for the item from spencerpereira

    Do you have special door ? metal door ?

    Question : [Re] Inquiry for the item from spencerpereira

    Dear Customer
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

    Answer : [Re] Inquiry for the item from spencerpereira

    no special door, wooden door. are the installation fees from Sherlock additional?

    Question : [Re] Inquiry for the item from spencerpereira

    The fee is not included.

  • Question : 來自jiss888888會員的商品咨詢。Feb 01, 2021

    你好
    請問感應卡要在哪裡買?
    有語音中文名嗎?

    Answer : [Re] 來自jiss888888會員的商品咨詢。

    Hello

    Question : [Re] 來自jiss888888會員的商品咨詢。

    Pls explain in english ?

    Answer : [Re] 來自jiss888888會員的商品咨詢。

    Thank you i use chinese

    Question : [Re] 來自jiss888888會員的商品咨詢。

    Feel free to ask us. We will do best help you.

    Answer : [Re] 來自jiss888888會員的商品咨詢。

    Thanks you

    Question : [Re] 來自jiss888888會員的商品咨詢。

    Welcome

  • Question : Inquiry for the item from pipJan 16, 2021

    Hi do you have the english manual?

    Answer : [Re] Inquiry for the item from pip

    Dear Customer
    Thank you for purchasing for our shop's digital door lock goods.
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

  • Question : Inquiry for the item from kenOct 30, 2020

  • Question : Inquiry for the item from kenOct 18, 2020

    Hi. Does this WV-43 lock come with 4X smart keys and is there any English manual?

    Answer : [Re] Inquiry for the item from ken

    Dear Customer
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

    Question : [Re] Inquiry for the item from ken

    Yes there is 4X smart keys

    Answer : [Re] Inquiry for the item from ken

    Taging key

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VOTO Korea CA-5L Cook Air Fryer 5L Cooker Oven Airfryer
VOTO Korea CA-5L Cook Air Fryer 5L Cooker Oven Airfryer
Item Q&A
  • Question : Inquiry for the item from Brian.siowFeb 21, 2021

    Hi, what is the plug this product comes with? If I don’t opt for SG plug can I still use in SG?

    Answer : [Re] Inquiry for the item from Brian.siow

    Hello
    Thank you for inquiry,
    This can be used in your Singapore.
    The power is 220-240 volt.
    The plug is EU type.
    If you need transformer plug, the URL is.
    https://www.qoo10.sg/g/616434988
    Have nice day.

  • Question : Inquiry for the item from JennyJan 24, 2021

  • Question : Inquiry for the item from jJan 17, 2021

  • Question : Inquiry for the item from kittychuaJan 08, 2021

    hi, what about the warranty? thx

    Answer : [Re] Inquiry for the item from kittychua

    Dear Customer
    Thank you for inquiry and enjoy shopping.
    We provide you 6 month international seller warranty from the receipt date only in Korea.

    1) Who does the return pick up?
    If there is defect with the product within 15 days of receipt, we will arrange the Qxpress staff to go and pick it up for free.
    You do not need any action and all of repair fee is charged to the seller.
    There are two cases in which the buyer must send directly:
    1) Inaccurately ordered by buyer mistake
    2) After 15 days of receipt of the goods

    2) Is it possible to exchange new items?
    If we and manufacture CS team think that there is a problem with the product within 15 days from the receipt date, we absolutly can exchange it with a new product.
    However, after 15 days, if there is a problem with the item,
    It can be repaired free of charge for 6 months only in Korea.
    (Warranty period may vary depending on the product, so please ask the seller)

    Best Regards

  • Question : Inquiry for the item from Cestlavie3008Dec 27, 2020

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Lamp Cook HS-0010 Automatic Rotating Pot
Lamp Cook HS-0010 Automatic Rotating Pot
Item Q&A
  • Question : Inquiry from ong1213Feb 21, 2021

    Hi, How do I find the coupon? I get seems to locate for the special price of $66?

    Answer : [Re] Inquiry from ong1213

    You can choose this coupon on our product page you can see. Thanks

Samsung NEW SHP-DP960 Digital Door Lock Pull from Outside
Samsung NEW SHP-DP960 Digital Door Lock Pull from Outside
Item Q&A
  • Question : Inquiry for the item from johnnytan.czFeb 21, 2021

    Hi, the price do not include installation fees?
    Unlike what you mentioned, I do not see the option to add on installation if i buy this lock.

    Please confirm, thanks !

    Answer : [Re] Inquiry for the item from johnnytan.cz

    Dear Customer
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

    Question : [Re] Inquiry for the item from johnnytan.cz

    The installation fee is not included.

  • Question : Inquiry for the item from KelvinFeb 12, 2021

    What colour you have?

    Answer : [Re] Inquiry for the item from Kelvin

    Hello Only one color. titanium silver.

  • Question : Inquiry for the item from erictanwpDec 11, 2020

    Can I set 2 steps to unlock? Example, key in pass code follow by finger print to unlock.

    Answer : [Re] Inquiry for the item from erictanwp

    Dear Customer
    As we mentioned we have partnered with Sherlock pte. Ltd
    (Business registration no. 201511715)
    When you receive the door lock from our store, you can contact Tony in
    Sherlock for lock Install with a purchase from Delight Store.
    They will best help you.
    Best regards

    Contact window ;
    Tony
    +65 98307788
    Sherlock.Singapore@gmail.com
    Sherlock pte. ltd
    Business registration no. 201511715 e
    Digital locks @. http://interlock.com.sg
    Contact nos 84846924, 96804569, 98307788

  • Question : Inquiry for the item from seemin.limNov 03, 2020

    This is push from outside or pull from outside?

    Answer : [Re] Inquiry for the item from seemin.lim

    This is pull from outside.

    Question : [Re] Inquiry for the item from seemin.lim

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=677440885

    Answer : [Re] Inquiry for the item from seemin.lim

    Push From Outside Mille A-1 Push Pull Digital Door Lock

  • Question : Inquiry for the item from ScwlnAug 30, 2020

    Hi,

    Can this be use on main gate instead of the door?

    Answer : [Re] Inquiry for the item from Scwln

    Dear
    You can use at the main gate.
    YOu can also send us or installer the gate image.
    Thanks

+View all Notice, FAQ, Q&A >>
Cuchen Electric Rice Cooker Bulk Cooking for 10 People 3 Safe Packing CJS-FC1009F
Cuchen Electric Rice Cooker Bulk Cooking for 10 People 3 Safe Packing CJS-FC1009F
Item Q&A
  • Question : Inquiry for the item from su yaaFeb 20, 2021

  • Question : Inquiry for the item from jmkongiAug 18, 2020

    Hi seller
    Where is this cooker made from?
    Thank you.

    Answer : [Re] Inquiry for the item from jmkongi

    Dear
    We have been receiving from Cuchen Korea, also made in Korea.
    Thanks

Cuchen Creamy 6 people Rice Cooker LED Touch Panel Double Clean System CJE-CD0610
Cuchen Creamy 6 people Rice Cooker LED Touch Panel Double Clean System CJE-CD0610
Item Q&A
  • Question : Inquiry for the item from modisteria76Feb 20, 2021

  • Question : Inquiry for the item from jmkongiAug 18, 2020

    Hi seller
    What coating is the inner pot?
    Thank you.

    Answer : [Re] Inquiry for the item from jmkongi

    Dear
    All of the Cuchen cooker has coated with Dyking coating.
    Thanks

    Question : [Re] Inquiry for the item from jmkongi

    Is dyking coating a kind of charcoal?
    Heathy? Any toxic emit during high temperature?
    Will it be easily scratch?
    Thank you.

    Answer : [Re] Inquiry for the item from jmkongi

    Dear
    The Dyking is optimised with non-scratch.
    Yes sure Heathy finished method.
    No toxic emit
    Thanks

  • Question : Inquiry for the item from jmkongiAug 19, 2020

    Hi seller
    Where is the manufacturing country of this rice cooker?
    Kindly advise soon.
    Thank you.

    Answer : [Re] Inquiry for the item from jmkongi

    Dear
    We have been receiving from Cuchen Korea, also made in Korea.
    Thanks