D.Y.O.N Enterprise
D.Y.O.N Enterprise SG
POWER 90% 3,021 Fellows Join Fellow

Q&A board

Q & A Lists
Item Question & Answer
[Qprime]CELLFOOD Liquid Concentrate 1 oz. Oxygen and Nutrient Supplement since 1989!
[Qprime]CELLFOOD Liquid Concentrate 1 oz. Oxygen and Nutrient Supplement since 1989!
Item Q&A
  • Question : Inquiry for the item from arisa1804Mar 05, 2021

    Hi,
    Do still have cellfood stock?

    Answer : [Re] Inquiry for the item from arisa1804

    Yes

    Question : [Re] Inquiry for the item from arisa1804

    Thank u. Wil order now.

  • Question : Inquiry for the item from quicktJan 20, 2021

    Hi, how come the packaging different from advertised?

    Answer : [Re] Inquiry for the item from quickt

    Hi this is the new packaging for our asia side by Nu science. The old packaging cannot use in Sg and Malaysia.

    Question : [Re] Inquiry for the item from quickt

    All Pictures are for illustration only.

  • Question : Inquiry for the item from Tansharon777Jan 13, 2021

  • Question : Inquiry for the item from nettyjurdiDec 03, 2020

  • Question : Inquiry for the item from eileen01011979Sep 10, 2020

    May I know children can take? How many drip of cell food needed if per mug of water? Kindly advise. Thank you.

    Answer : [Re] Inquiry for the item from eileen01011979

    Yes they can. About 3 - 4 drops is good.

    Question : [Re] Inquiry for the item from eileen01011979

    Noted with thanks

    Answer : [Re] Inquiry for the item from eileen01011979

    May I know 1 day consume how many times?

    Question : [Re] Inquiry for the item from eileen01011979

    Best will be 3 times a day

    Answer : [Re] Inquiry for the item from eileen01011979

    Thanks

    Question : [Re] Inquiry for the item from eileen01011979

    Thank you

+View all Notice, FAQ, Q&A >>
Now Foods Sports MCT Oil Pure 16 fl oz (473 ml)
Now Foods Sports MCT Oil Pure 16 fl oz (473 ml)
Item Q&A
  • Question : Inquiry for the item from stella1111Mar 06, 2021

    hi seller , why can not use coupons?

    Answer : [Re] Inquiry for the item from stella1111

    Not sure. It is by qoo10

    Question : [Re] Inquiry for the item from stella1111

    ok thank you.

  • Question : Inquiry for the item from ianacanaDec 10, 2020

    Hi Seller, what is the expiry date?

    Answer : [Re] Inquiry for the item from ianacana

    2023 June

  • Question : Inquiry for the item from domOct 13, 2020

    Stock on hand?

    Answer : [Re] Inquiry for the item from dom

    Yes

    Question : [Re] Inquiry for the item from dom

    Got stock?

    Answer : [Re] Inquiry for the item from dom

    Yes :)

  • Question : Inquiry related delivery from 243****Jul 06, 2020

    Can come and collect from your Shop / Outlet?
    The Shipping cost is high.

    Answer : [Re] Inquiry related delivery from 243****

    Yes. Please whatsap to our warehouse team at 98399801 to make arrangement. Thank you

  • Question : Inquiry for the item from 243****Apr 16, 2020

    Hi Seller,
    Is this product original?
    Do you guarantee this as original product?
    Thanks

    Answer : [Re] Inquiry for the item from 243****

    This is from Now foods directly. New packagin already. Original.
    Buy with confidence. If not please dont buy

+View all Notice, FAQ, Q&A >>
emuaid First Aid Ointment (Maximum Strength) (Argentum Metallicum) (2 fl oz) natural pain relief
emuaid First Aid Ointment (Maximum Strength) (Argentum Metallicum) (2 fl oz) natural pain relief
Item Q&A
  • Question : Inquiry related delivery from azizuloveMar 07, 2021

  • Question : Inquiry for the item from julng7Oct 06, 2020

    Hi, when is the expiry date pls? Thx.

    Answer : [Re] Inquiry for the item from julng7

    2021 Oct, last 3

  • Question : Inquiry for the item from misshelAug 01, 2020

    Is this ready stock?

    Answer : [Re] Inquiry for the item from misshel

    Sorry will arrive in 2 weeks time

  • Question : Inquiry for the item from zhengngJul 21, 2020

    Hi , Still have stock for Emuaidmax or old of stock ?

    Thanks

    Answer : [Re] Inquiry for the item from zhengng

    Sorry all will come in 2 weeks

  • Question : Inquiry for the item from Saanma84Jul 15, 2020

+View all Notice, FAQ, Q&A >>
1+1 Castor Oil Jumbo Size 100 % Pure 16 oz (473ml)
1+1 Castor Oil Jumbo Size 100 % Pure 16 oz (473ml)
Item Q&A
  • Question : Inquiry for the item from AnnieMar 05, 2021

    Hi , is this promotion still on 1+1 ?

    Answer : [Re] Inquiry for the item from Annie

    It is in the option

  • Question : Inquiry for the item from theresayapDec 03, 2020

    What is the expiry date for this batch of order ?

    Answer : [Re] Inquiry for the item from theresayap

    About 2022 May

  • Question : Inquiry for the item from vickeycpOct 18, 2020

    How to Self Collect?
    What is the current Expiry date?

    Answer : [Re] Inquiry for the item from vickeycp

    2022 May. Just make payment to the warehouse team direct

  • Question : Inquiry related delivery from rosemary_engAug 06, 2020

  • Question : Inquiry for the item from lwl****May 28, 2020

    Hi can this be eaten? The other organic castor oil that you are also selling is it 100% pure too?

    Answer : [Re] Inquiry for the item from lwl****

    Sorry we do not recommend to be consume for any castor oil. However they are customers who did that

+View all Notice, FAQ, Q&A >>
3 x 90caps Theratears Thera Tears Nutrition 1200mg Omega 3 DHA Fish Oil Supplement
3 x 90caps Theratears Thera Tears Nutrition 1200mg Omega 3 DHA Fish Oil Supplement
Item Q&A
  • Question : Inquiry for the item from nenni.angelaMar 02, 2021

  • Question : Inquiry for the item from Ivy****May 28, 2020

    Hi seller
    May i know the expiry date?

    Answer : [Re] Inquiry for the item from Ivy****

    Sorry it is out of stock. There will be shipment coming in weekly

    Question : [Re] Inquiry for the item from Ivy****

    When? Pls update i need this. Thanks

    Answer : [Re] Inquiry for the item from Ivy****

    About 2 - 3 weeks as we have pending orders now.

  • Question : Inquiry for the item from amy****Sep 14, 2019

    Hi, can I know the exoiry date for this batch. Thanks.

    Answer : [Re] Inquiry for the item from amy****

    About 2022 Feb

[Qprime]Lemon Eucalyptus Essential Oil 1 fl oz (30 ml) [Now Foods]
[Qprime]Lemon Eucalyptus Essential Oil 1 fl oz (30 ml) [Now Foods]
Item Q&A
Little Trees Car Air Freshener Fragrance Scents for Car Home Toilet Wardrobe Cabinets
Little Trees Car Air Freshener Fragrance Scents for Car Home Toilet Wardrobe Cabinets
Item Q&A
  • Question : Inquiry for the item from shynaseahFeb 21, 2021

  • Question : Inquiry from angelineNov 03, 2020

  • Question : Inquiry for the item from eug****Nov 05, 2019

    Hi, is the saddle mount authentic from cateye? Or OEM

    Answer : [Re] Inquiry for the item from eug****

    Yes. However it is out of stock

Gold Silver Fine Glitter Dust Powder for Nail Art. 50 Gram/Bag
Gold Silver Fine Glitter Dust Powder for Nail Art. 50 Gram/Bag
Item Q&A
Healthy Origins Organic Spirulina 500 mg 720 Tablets
Healthy Origins Organic Spirulina 500 mg 720 Tablets
Item Q&A
Bath and Body Works Fragrance Mist 8oz/236ml. 100% Authentic from BBW USA.
Bath and Body Works Fragrance Mist 8oz/236ml. 100% Authentic from BBW USA.
Item Q&A
  • Question : Inquiry for the item from jaybond861Feb 25, 2021

    Hi seller. Beautiful Day body mist available?

    Answer : [Re] Inquiry for the item from jaybond861

    Sorry it is out of stock. However you can whatsapp to our warehouse team to check the latest mist shipment. 98399801. Thank you

  • Question : Inquiry for the item from IceJan 28, 2021

    Hi seller, may i know what are the other scents available?

    Answer : [Re] Inquiry for the item from Ice

    Hi you can whatsapp to our warehouse team on sunday at 9839 9801 to ask them to take photos for you. Thank you

  • Question : Inquiry for the item from sarmientoirma27Dec 10, 2020

    Hi seller,
    How will I know what particular scents are listed in the other scents?

    I’m interested to buy for my friends for present this Christmas.
    Please help share the scents available. Thanks

    Answer : [Re] Inquiry for the item from sarmientoirma27

    Hi you can whatsap to our warehouse team at 9839 9801 to take photos of the available scents for you.
    Thank you

    Question : [Re] Inquiry for the item from sarmientoirma27

    I will thanks seller

    Answer : [Re] Inquiry for the item from sarmientoirma27

    Thank you

    Question : [Re] Inquiry for the item from sarmientoirma27

    hi seller, why my order has been cancelled Without messaging me ahead. Better to move your item in the wall coz people may think you still have stocks 😞
    So disappointed. I’m about to give it as present

    Answer : [Re] Inquiry for the item from sarmientoirma27

    Sorry the orders was cancelled by the warehouse team. We can ask our warehouse team to email you the scents of the available scents. Thank you

    Question : [Re] Inquiry for the item from sarmientoirma27

    At least your side have told me ahead and ask me to choose from the available scents you all have. But not cancelling my orders. You asked me to send message via WhatsApp to ask for the scents available but no one reply to me. And I choose from what’s posted here in Qoo10 wall. Then suddenly cancelling my order. Im so disappointed. You should provide your customers good service not like this.

    Answer : [Re] Inquiry for the item from sarmientoirma27

    Have informed the warehouse team to contact you. Thank you

  • Question : Inquiry for the item from sarmientoirma27Dec 11, 2020

    Hi seller,do you have sea island cotton , cherry blossom and sweet pea scents?
    Please reply. I’m interested to buy

    Answer : [Re] Inquiry for the item from sarmientoirma27

    Hi you can whatsap to our warehouse team at 9839 9801 to take photos of the available scents for you.
    Thank you

  • Question : Inquiry for the item from jaybond861Nov 09, 2020

    Hi seller is beautiful day and mad about you availab?

    Answer : [Re] Inquiry for the item from jaybond861

    Sorry there are not available. However they are many new arrival. You can whatsapp to our warehouse team at 98399801 to check. Thank you

+View all Notice, FAQ, Q&A >>
Cetaphil Daily Facial Cleanser For Normal to Oily Skin 16 oz 473 ml
Cetaphil Daily Facial Cleanser For Normal to Oily Skin 16 oz 473 ml
Item Q&A
  • Question : Inquiry for the item from charmainelscFeb 24, 2021

    Is this Facial recommended for age 11?

    Answer : [Re] Inquiry for the item from charmainelsc

    No problem

  • Question : Inquiry for the item from kyikyi_sweJul 22, 2020

  • Question : Inquiry for the item from shaniceling97Jul 15, 2020

  • Question : Inquiry related delivery from haz****Jun 18, 2020

  • Question : Inquiry for the item from vic****Jun 15, 2020

    If buy today when can receive

    Answer : [Re] Inquiry for the item from vic****

    For how many, we will need to check witth warehouse team

+View all Notice, FAQ, Q&A >>
ChildLife Pure DHA Chewable! Natural Berry Flavor 90 Soft Gel Caps
ChildLife Pure DHA Chewable! Natural Berry Flavor 90 Soft Gel Caps
Item Q&A
  • Question : Inquiry for the item from jtec14Feb 23, 2021

    Stock available? Don't want to have it cancelled again due to out of stock. Thanks

    Answer : [Re] Inquiry for the item from jtec14

    Sorry once available we will inform you

Now Foods Wintergreen Essential Oils 1 fl oz (30 ml)
Now Foods Wintergreen Essential Oils 1 fl oz (30 ml)
Item Q&A
  • Question : Inquiry for the item from sabiFeb 23, 2021

    When will the stock be coming in? Thanks

    Answer : [Re] Inquiry for the item from sabi

    Hi we will check with the supplier asap

Orajel Instant Pain Relief Maximum Toothache Relief Fast-Acting Gel 0.42 oz (11.9 g)
Orajel Instant Pain Relief Maximum Toothache Relief Fast-Acting Gel 0.42 oz (11.9 g)
Item Q&A
Lodge L10SKL Cast Iron Pan 12 Black
Lodge L10SKL Cast Iron Pan 12 Black
Item Q&A
  • Question : Inquiry for the item from GoldenPigFeb 22, 2021

    What is the total length from hand grip to hand grip? And what if the internal height?

    Answer : [Re] Inquiry for the item from GoldenPig

    please whatsap to warehouse team at 98399801 to check. thank you

  • Question : Inquiry for the item from ShooFeb 20, 2021

    Do you have options for the smaller 8-inch or 10.25-inch Lodge cast iron pans?

    Answer : [Re] Inquiry for the item from Shoo

    No

  • Question : Inquiry related return and exchange from sd1177Feb 03, 2021

  • Question : Inquiry for the item from Celinechiang1Jul 23, 2020

  • Question : Inquiry for the item from ann****Jul 13, 2020

    Hi seller, may i know how many cm for this pan?

    Answer : [Re] Inquiry for the item from ann****

    please whatsap to warehouse team at 98399801 to check. thank you

+View all Notice, FAQ, Q&A >>
Cape Cod USA Polishing Cloth (2 PCS) Gold Silver Metals Jewellery Shine
Cape Cod USA Polishing Cloth (2 PCS) Gold Silver Metals Jewellery Shine
Item Q&A
  • Question : Inquiry related delivery from chowshanFeb 22, 2021

    Hi seller, can you provide self-collection option or can we just go to your office at bedok industrial park to buy?

    Answer : [Re] Inquiry related delivery from chowshan

    You can whatsap to our warehouse team at 98399801 to arrange for the collection.
    Thank you

Life Extension Aspirin Low Dose Safety Coated 81 mg 300 Enteric Coated Tablets
Life Extension Aspirin Low Dose Safety Coated 81 mg 300 Enteric Coated Tablets
Item Q&A
  • Question : Inquiry for the item from shuangxi18Feb 22, 2021

    Hi Seller. Good day to you. May I know when is the expiry date of this item? Please advise. Tks

    Answer : [Re] Inquiry for the item from shuangxi18

    2023 Arpil

  • Question : Inquiry for the item from shuangxi18Feb 20, 2021

    Hi. I wish to know when is the expiry date ?

    Please advise

    thanks

    Answer : [Re] Inquiry for the item from shuangxi18

    2023 April

PureTouch Skin Care Feminine Wipes 24 Single Use Packets
PureTouch Skin Care Feminine Wipes 24 Single Use Packets
Item Q&A
Eucerin Eczema Relief Body Cream Eczema-Prone Skin Fragrance Free 8.0 oz (226 g)
Eucerin Eczema Relief Body Cream Eczema-Prone Skin Fragrance Free 8.0 oz (226 g)
Item Q&A
  • Question : Inquiry for the item from cchooiling1982Feb 18, 2021

    Hi May I ask why your Eucerin Eczeme Relief Body Cream packaging is different from what I have purchased usually? Thanks.

    Answer : [Re] Inquiry for the item from cchooiling1982

    Hi the image is the old packaging. You can check out the the customer review picture

    Question : [Re] Inquiry for the item from cchooiling1982

    Ok thanks

    Answer : [Re] Inquiry for the item from cchooiling1982

    Thank you

[Qprime]Seche Restore Nail Lacquer Thinner 2oz/59ml Dropper (NAIL SALON SIZE)
[Qprime]Seche Restore Nail Lacquer Thinner 2oz/59ml Dropper (NAIL SALON SIZE)
Item Q&A
Natures Way Organic Coconut Oil Extra Virgin 16 oz (454 g)
Natures Way Organic Coconut Oil Extra Virgin 16 oz (454 g)
Item Q&A
Now Foods Senna Leaves 470 mg 100 Capsules
Now Foods Senna Leaves 470 mg 100 Capsules
Item Q&A
CeraVe Moisturizing Cream 16 oz Hydrating Cleanser Normal to Dry 12 fl oz Foaming Facial Pm Lotion
CeraVe Moisturizing Cream 16 oz Hydrating Cleanser Normal to Dry 12 fl oz Foaming Facial Pm Lotion
Item Q&A
  • Question : Inquiry for the item from CupidAngelFeb 17, 2021

    Order number: 335414785

    Hi seller, I've ordered the Renewing SA lotion on the 15th but found that the order has been cancelled on the the 16th coz it was OOS. I see that the option is still available for purchase as of today, the 17th.

    So my question is this: Do u currently have the Renewing SA lotion in stock as I'd like to make another attempt to purchase it right away? I'll be waiting for your "green light" to proceed, thanks.

    Answer : [Re] Inquiry for the item from CupidAngel

    Hi please dont place order first. We are checking with store

  • Question : Inquiry for the item from JFeb 17, 2021

    Hi, May I know the expiry date for the moisturing cream please, thank you

    Answer : [Re] Inquiry for the item from J

    Hello the new shipment will arive in 2 - 3 days. Will check

  • Question : Inquiry for the item from savanah_etNov 25, 2020

  • Question : Inquiry for the item from BookDec 31, 2020

    When will out of stock items restocking?

    Answer : [Re] Inquiry for the item from Book

    Hi which item?

  • Question : Inquiry for the item from AmandaOct 23, 2020

+View all Notice, FAQ, Q&A >>
[Qprime]Carmex Ultra Smooth Moisturizing Lip Balm SPF 15. 100% Authentic from USA. Very Rare in Sing
[Qprime]Carmex Ultra Smooth Moisturizing Lip Balm SPF 15. 100% Authentic from USA. Very Rare in Sing
Item Q&A
  • Question : Inquiry related delivery from joycehocfFeb 10, 2021

    Then how do I checkout without paying shipping for self collect option?

    Answer : [Re] Inquiry related delivery from joycehocf

    Just pay the store directly will do during self collection.

    Question : [Re] Inquiry related delivery from joycehocf

    Do you want to cancel this order?

    Answer : [Re] Inquiry related delivery from joycehocf

    No

    Question : [Re] Inquiry related delivery from joycehocf

    So the store will dispatch the orders?

    Answer : [Re] Inquiry related delivery from joycehocf

    Yes. Deliver to the address given

    Question : [Re] Inquiry related delivery from joycehocf

    Yes. Deliver to the given address

    Answer : [Re] Inquiry related delivery from joycehocf

    .

  • Question : Inquiry related delivery from joycehocfFeb 10, 2021

    Can I opt for self collect?

    Answer : [Re] Inquiry related delivery from joycehocf

    Yes.

24 x Realistic LED  Candles Lights w Batteries Included. No Option Price!
24 x Realistic LED Candles Lights w Batteries Included. No Option Price!
Item Q&A
  • Question : Inquiry related delivery from ziyiFeb 16, 2021

  • Question : Inquiry for the item from ziyi.limFeb 03, 2021

  • Question : Inquiry for the item from RSDec 27, 2020

    Hi

    1. What is the colour of the lights? Warm White?
    2. Is the stock available?

    Thanks

    Answer : [Re] Inquiry for the item from RS

    Warm white

    Question : [Re] Inquiry for the item from RS

    Yes available

  • Question : Inquiry for the item from khoiyanDec 06, 2020

  • Question : Inquiry related delivery from Debbielim81Nov 30, 2020

    Hi there,

    May I know the earliest delivery date for this items?

    Answer : [Re] Inquiry related delivery from Debbielim81

    Sorry it is out of stock

+View all Notice, FAQ, Q&A >>
Swisse Calcium + Vitamin D 250 Tablets
Swisse Calcium + Vitamin D 250 Tablets
Item Q&A
  • Question : Inquiry for the item from amitabaamitabaFeb 16, 2021

    May I Know The Expire Date? Thank.

    Answer : [Re] Inquiry for the item from amitabaamitaba

    Sorry it is out of stock

  • Question : Inquiry for the item from amitabaamitabaFeb 16, 2021

    May I Know The Expire Date? Thank.

    Answer : [Re] Inquiry for the item from amitabaamitaba

    Sorry it is out of stock

  • Question : Inquiry from 233****Mar 08, 2020

  • Question : Inquiry for the item from dee****Dec 08, 2019

    Hi may i know when is expiry?

    Answer : [Re] Inquiry for the item from dee****

    2021 March

Lodge 10.25 Inch Cast Iron Skillet. Pre-Seasoned Cast Iron Skillet Pan for Stovetop of Oven Use
Lodge 10.25 Inch Cast Iron Skillet. Pre-Seasoned Cast Iron Skillet Pan for Stovetop of Oven Use
Item Q&A
  • Question : Inquiry from chuachaihuanFeb 15, 2021

  • Question : Inquiry for the item from luiluiaudreyFeb 08, 2021

    Hi, can the lodge cast iron pan use on induction cook top?

    Answer : [Re] Inquiry for the item from luiluiaudrey

    Yes

  • Question : Inquiry related delivery from joosahphDec 28, 2020

    Hi I ordered on 22 Dec, till today it still shows shipping requested. When are you going to ship it out? You wrote there it just requires 1-2 business day. Kindly check it. Thank you

    Answer : [Re] Inquiry related delivery from joosahph

    Hi The order was cancelled due to out of stock. Qoo10 have refunded to your card or qmoney Thank you

  • Question : Inquiry related delivery from joosahphDec 28, 2020

    Hi, I ordered on 22 Dec and until today the status is still shipping requested. Can you please kindly ship it ASAP? You wrote it needs 1-2 business day only. Thank you

    Answer : [Re] Inquiry related delivery from joosahph

    Hi The order was cancelled due to out of stock. Qoo10 have refunded to your card or qmoney Thank you

  • Question : Inquiry related delivery from jennyfen1234Dec 03, 2020

    Hi I ordered on 1 December, when will it ship?

    Answer : [Re] Inquiry related delivery from jennyfen1234

    All will be shipped out today

    Question : [Re] Inquiry related delivery from jennyfen1234

    But the status is still "shipping requested?"

    Answer : [Re] Inquiry related delivery from jennyfen1234

    Sorry we will check with the warehouse team asap

+View all Notice, FAQ, Q&A >>
Kirkland Signature Nighttime Sleep Aid 192 Tablets Personal Healthcare.
Kirkland Signature Nighttime Sleep Aid 192 Tablets Personal Healthcare.
Item Q&A
  • Question : Inquiry related delivery from garyrightFeb 15, 2021

  • Question : Inquiry for the item from patrick8228Jan 01, 2021

    When is the expiry ?

    Answer : [Re] Inquiry for the item from patrick8228

    Hi the new shipment just arrived. about 2023

  • Question : Inquiry for the item from yuenyin2001Sep 29, 2020

  • Question : Inquiry for the item from sdr****Jul 09, 2020

    Hi, May I know the expiry of this product?

    Answer : [Re] Inquiry for the item from sdr****

    2021 Nov

    Question : [Re] Inquiry for the item from sdr****

    Thank you.

    Answer : [Re] Inquiry for the item from sdr****

    thank you

  • Question : Inquiry for the item from gar****Jul 07, 2020

    when is expiry?

    Answer : [Re] Inquiry for the item from gar****

    2021 Sept. Last set

+View all Notice, FAQ, Q&A >>