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Item Question & Answer
[BUY 3 FREE 1]  ❤️ BEAUTY SYRINGE ESSENCE ❤️ HIGHLY RAVED ❤️ 1 SYRINGE = 30PC MASK ❤️ EGF
[BUY 3 FREE 1] ❤️ BEAUTY SYRINGE ESSENCE ❤️ HIGHLY RAVED ❤️ 1 SYRINGE = 30PC MASK ❤️ EGF
Item Q&A
  • Question : Inquiry for the item from CuriouscatApr 11, 2021

  • Question : Inquiry for the item from Missy JoDec 11, 2020

  • Question : Inquiry for the item from cla****Nov 12, 2019

  • Question : Inquiry for the item from add****Oct 05, 2019

    Hi,

    Is group buy $S2.99 for 4 PCs or please clarify ASAP?

    Answer : [Re] Inquiry for the item from add****

    1 for $2.99 as stated on the selection. Buy 3, get 1 FREE. Thx

    Question : [Re] Inquiry for the item from add****

    Ok. Thks.

    Answer : [Re] Inquiry for the item from add****

    thx

  • Question : Inquiry for the item from lee****Oct 06, 2019

    Cld we hv e expiry of syringes; water n anti aging..tqvm

    Answer : [Re] Inquiry for the item from lee****

    expiry on 2021. Thx

+View all Notice, FAQ, Q&A >>
Biolife Pure Natural Carrier Oil for Face Skin Hair/ Massage Oil/ Aromatherapy | 120ml / 250ml
Biolife Pure Natural Carrier Oil for Face Skin Hair/ Massage Oil/ Aromatherapy | 120ml / 250ml
Item Q&A
  • Question : Inquiry for the item from maple soonApr 18, 2021

    Hi, may i know can i use the jojoba oil direct on my face if i wanna do face massage?

    Answer : [Re] Inquiry for the item from maple soon

    apply on those hand wrist before on face

    Question : [Re] Inquiry for the item from maple soon

    Ok, thanks for your info

    Answer : [Re] Inquiry for the item from maple soon

    welcome

  • Question : Inquiry for the item from siew_chin1Mar 02, 2021

    Can aloe vera carrier oil mix with 100% citronell essential oil? If yes, what is the ratio? Thanks!

    Answer : [Re] Inquiry for the item from siew_chin1

    it can mixed, it depand on person to person for the ratio

  • Question : Inquiry for the item from chDec 20, 2020

  • Question : Inquiry for the item from casperlim12Dec 08, 2020

    Hello Seller, can I use the carrier oil directly on my skin or I have to mix with either essentials or massage oil. Please advise. Thank you.

    Answer : [Re] Inquiry for the item from casperlim12

    pls dilute it before apply on skin.

    Question : [Re] Inquiry for the item from casperlim12

    May I know how to dilute?

    Answer : [Re] Inquiry for the item from casperlim12

    can mix with essence oil

  • Question : Inquiry for the item from mei_lianlookSep 07, 2020

    which one best to use on face? and which one good for massage?

    Answer : [Re] Inquiry for the item from mei_lianlook

    pls read listing

+View all Notice, FAQ, Q&A >>
Biolife 100% Pure Nature Essential Oil [Singapore Best Selling Essential Oil] | 10ml / 30ml
Biolife 100% Pure Nature Essential Oil [Singapore Best Selling Essential Oil] | 10ml / 30ml
Item Q&A
  • Question : Inquiry for the item from angg_pApr 19, 2021

  • Question : Inquiry for the item from punk_amberApr 16, 2021

    Hello, do you supply wholesale price for 50ml or 100ml? Like for bergamot, pine, cedarwood?

    Answer : [Re] Inquiry for the item from punk_amber

    we didnt do wholesale, thanks'

  • Question : Inquiry related return and exchange from dorothy tohMar 21, 2021

    Hi the Ylang ylang scent is not the same as what we had anticipated. Can I change to mandarin or chamomile?

    Answer : [Re] Inquiry related return and exchange from dorothy toh

    u can exchange the ylang ylang to either 1, but u hv to top up the shipping fee for it.

  • Question : Inquiry from pohling68Feb 27, 2021

    Hi can it be used in humidifier and muji diffuser ?

    Answer : [Re] Inquiry from pohling68

    pls select those water soluble type

  • Question : Inquiry for the item from MuaFeb 26, 2021

+View all Notice, FAQ, Q&A >>
Biolife Aloe Vera / Vitamin C / RETlNOL / Lightening Skin Serum 30ml
Biolife Aloe Vera / Vitamin C / RETlNOL / Lightening Skin Serum 30ml
Item Q&A
  • Question : Inquiry for the item from anitaApr 17, 2021

    Hi may I know if the serum is oil based or water based?

    Answer : [Re] Inquiry for the item from anita

    water base

  • Question : Inquiry for the item from anitaApr 17, 2021

    Hi may I know if the serum is oil based or water based?

    Answer : [Re] Inquiry for the item from anita

    water base,

  • Question : Inquiry for the item from phMar 30, 2021

  • Question : Inquiry for the item from irene26Mar 06, 2021

    Ordered and paid for Biolife but came Over which is cheaper

    Answer : [Re] Inquiry for the item from irene26

    what u mean?

    Question : [Re] Inquiry for the item from irene26

    Ordered and paid for Biolife but came OBE which is cheaper

    Answer : [Re] Inquiry for the item from irene26

    pls send us the received item photo, then we will do resend to u.

    Question : [Re] Inquiry for the item from irene26

    Here is the photo

    Answer : [Re] Inquiry for the item from irene26

    we will resend the right item to u asap, for the wrong item pls keep it as apologised.

    Question : [Re] Inquiry for the item from irene26

    Thanks. Received the item.

    Answer : [Re] Inquiry for the item from irene26

    thanks

  • Question : Inquiry for the item from juntong_tanMar 11, 2021

    Hi Staff,
    When will the Biolife C25 Advance VC Serum stock will be available? It had been out of stock for more than a month.

    Answer : [Re] Inquiry for the item from juntong_tan

    we are wait for supplier reply us. thanks

+View all Notice, FAQ, Q&A >>
Neutriherbs 100% Pure Essential Oils | Diffuser Body Massage Shower Bath 10ml
Neutriherbs 100% Pure Essential Oils | Diffuser Body Massage Shower Bath 10ml
Item Q&A
❤️TAIWAN No.1 Loss Weight!❤️ Japan Sakura Slimming Tea 32 Bags | Sold Out 40000!
❤️TAIWAN No.1 Loss Weight!❤️ Japan Sakura Slimming Tea 32 Bags | Sold Out 40000!
Item Q&A
  • Question : Inquiry for the item from pat7979Apr 11, 2021

  • Question : Inquiry for the item from paulinelau79Apr 10, 2021

  • Question : Inquiry for the item from PeggyApr 09, 2021

  • Question : Inquiry for the item from eunice_54Apr 03, 2021

    Hi seller, will be re-stocks? When? Kindly advise Tks

    Answer : [Re] Inquiry for the item from eunice_54

    we will update the listing once the stock reach us. thanks

  • Question : Inquiry for the item from paulinelau79Mar 30, 2021

+View all Notice, FAQ, Q&A >>
Biolife Water Soluble Essential Oil 120ml/250ml for Diffuser/ Humidifier/ Neubulizer/ Air Purifier
Biolife Water Soluble Essential Oil 120ml/250ml for Diffuser/ Humidifier/ Neubulizer/ Air Purifier
Item Q&A
  • Question : Inquiry for the item from tingtingshopaholicsMar 10, 2021

    Hi
    Purchased one lavender berry from you
    I placed it into glass bottle with reeds and 3 days passed I didn't smell and my room didn't have any smell from it
    Please advise .thanks

    Answer : [Re] Inquiry for the item from tingtingshopaholics

    Dear, water soluble essential oil is not to use for reed. Thanks

    Question : [Re] Inquiry for the item from tingtingshopaholics

    Then what to use with this

    Answer : [Re] Inquiry for the item from tingtingshopaholics

    pls read the attachment, thanks

    Question : [Re] Inquiry for the item from tingtingshopaholics

    Oisee!! But your listing shoes stated saying Reed Diffuser on photo attached. Oh goshness it's a huge misleading
    Even so it has no strong smell when I opened it.

    Answer : [Re] Inquiry for the item from tingtingshopaholics

    sorry abt this, this pict had put in wrong listing.

    Question : [Re] Inquiry for the item from tingtingshopaholics

    Wow you cheated money. Since you put wrongly, you should refund me back money

    Answer : [Re] Inquiry for the item from tingtingshopaholics

    pls request refund from the system.

    Question : [Re] Inquiry for the item from tingtingshopaholics

    pls request refund from the system

    Answer : [Re] Inquiry for the item from tingtingshopaholics

    What system? Tell me where to do refund application

    Question : [Re] Inquiry for the item from tingtingshopaholics

    in your qoo10 system.

    Answer : [Re] Inquiry for the item from tingtingshopaholics

    What?! I didn't search and it does not have refund system. Otherwise you have to refund me thru paynow instead to save time and hassle

    Question : [Re] Inquiry for the item from tingtingshopaholics

    once the item returned, system auto refund

  • Question : Inquiry for the item from sallykungJan 09, 2021

    I have ordered for peppermint. Outside the box written Peppermint but inside was Lemongrass. Kindly advise, thank you.

    Answer : [Re] Inquiry for the item from sallykung

    Dear, sorry for the mistake, we will do resent to you.

  • Question : Inquiry related cancel and refund from missypanda20Nov 27, 2020

    i send a request for cancellation few minutes after i placed my order due to address changs. no reply till now. PLEASE APPROVE ASAP.

    Answer : [Re] Inquiry related cancel and refund from missypanda20

    we can update address in our system. do you want us to update it?

  • Question : Inquiry for the item from ngvon82Nov 19, 2020

    Hello I have private message but never received any reply. You have send the wrong item and I have ask for a replacement of it. Please reply.

    Answer : [Re] Inquiry for the item from ngvon82

    sorry abt the wrong item, we will resend send the right item to you. do you need this lemonglass water soluble essential? we can give you special price at $13.

  • Question : Inquiry for the item from snghm88Nov 17, 2020

    Can be used for humidifier diffusers?

    Answer : [Re] Inquiry for the item from snghm88

    yes

+View all Notice, FAQ, Q&A >>
❤️SG WOWO Pure Ginger Shampoo❤️ 100% Authentic! Authorized Dealer | QR Code Verified!
❤️SG WOWO Pure Ginger Shampoo❤️ 100% Authentic! Authorized Dealer | QR Code Verified!
Item Q&A
  • Question : Inquiry for the item from ksJan 07, 2021

    Hi, what’s the expiry date of wowo shampoo? I’m looking to buy 4 bottles. the QR code is intact and not scratched or torn, right? Thanks 😊

    Answer : [Re] Inquiry for the item from ks

    yes, all with the QR code. Thx

    Question : [Re] Inquiry for the item from ks

    What’s the expiry date? Thanks

    Answer : [Re] Inquiry for the item from ks

    Only left with 1 bottle. When will new stocks come in? Thanks

    Question : [Re] Inquiry for the item from ks

    03072022

  • Question : Inquiry for the item from Bel****Jun 28, 2020

  • Question : Inquiry related delivery from bab****Mar 05, 2019

  • Question : Inquiry for the item from Sha****Mar 02, 2019

    Is it sulphate and paraben free ?

    Answer : [Re] Inquiry for the item from Sha****

    according to the ingredient content, don't have this 2 chemicals

⭐KOREA HIT⭐ Scalp Massager + Shampoo Brush | Silicone Hair brush
⭐KOREA HIT⭐ Scalp Massager + Shampoo Brush | Silicone Hair brush
Item Q&A
  • Question : Inquiry for the item from pinkconfetti1Jan 09, 2021

  • Question : Inquiry for the item from rinnalimmlJul 26, 2020

    Hi Seller,

    Will there be a restock for the Shampoo Brush?
    Thanks.

    Answer : [Re] Inquiry for the item from rinnalimml

    item under supplier discusssion.

  • Question : Inquiry for the item from cho****Mar 14, 2020

    Can u use the brush to massage on dry scalp without washing? Eg like using it when what tv.

    Answer : [Re] Inquiry for the item from cho****

    Hi, this brush is not suitable to use on dry. Thx

    Question : [Re] Inquiry for the item from cho****

    Noted thank you

    Answer : [Re] Inquiry for the item from cho****

    welcome.

  • Question : Inquiry for the item from Eh.****Mar 16, 2020

  • Question : Inquiry for the item from Joy****Oct 28, 2019

+View all Notice, FAQ, Q&A >>
【1+1+1】Eye Cream| Essence | Moisturizing Eye | Anti-Wrinkle | Dark Circle
【1+1+1】Eye Cream| Essence | Moisturizing Eye | Anti-Wrinkle | Dark Circle
Item Q&A
  • Question : Inquiry for the item from jooisy2Dec 02, 2020

    Hi seller, I purchase this on 04/11/20 can /i know is it send? Why I still have not received the Item?

    Answer : [Re] Inquiry for the item from jooisy2

    no such address, return from postman. for resend pls paynow $1.15 to 90032361

    Question : [Re] Inquiry for the item from jooisy2

    if this mean me Item is lost, I need to seed prove if no I will just Cancel the Order

    Answer : [Re] Inquiry for the item from jooisy2

    I see the photo the address send wrongly not my mistake, I will not pay for the resend. So is item is going to send to me or Cancel Order?

    Question : [Re] Inquiry for the item from jooisy2

    we resend free for you.

    Answer : [Re] Inquiry for the item from jooisy2

    ok

    Question : [Re] Inquiry for the item from jooisy2

    thanks

  • Question : Inquiry for the item from sandyjmkSep 14, 2020

    Hi! Seller

    Now my eye got a bit of fat granules which of the item of your eye cream can be used. Pls advise with thanks

    Answer : [Re] Inquiry for the item from sandyjmk

    we will check with supplier

    Question : [Re] Inquiry for the item from sandyjmk

    Ok thanks

  • Question : Inquiry related delivery from VinoJul 20, 2020

    ???

    Answer : [Re] Inquiry related delivery from Vino

    ok, we will resend to this address
    Blk 989c Jurong west st 93, #08-667
    Singapore-643989

  • Question : Inquiry related delivery from ven****Jul 06, 2020

  • Question : Inquiry for the item from goh****May 18, 2020

+View all Notice, FAQ, Q&A >>
[READY STOCK IN SG] Xiaomi ENCHEN Electric Hair Clipper Hair Trimmer Rechargeable Shaver
[READY STOCK IN SG] Xiaomi ENCHEN Electric Hair Clipper Hair Trimmer Rechargeable Shaver
Item Q&A
  • Question : Inquiry related delivery from r053lynNov 25, 2020

  • Question : Inquiry related delivery from mic****May 11, 2020

    Hi Seller, do you have ready stock for Hair Trimmer (White) + (2 Scissors+Shawl+Comb)?

    If I order today 11-May, when can I expect to receive the items?

    Answer : [Re] Inquiry related delivery from mic****

    Ship out either same day or next day after place order. Estimate receive in 2 working days by Qxpress. Thanks.

    Question : [Re] Inquiry related delivery from mic****

    I have ordered at noon today and thank you for your quick ship out on same day before 6pm.

    Answer : [Re] Inquiry related delivery from mic****

    Dear, you order had been prepared for Qxpress collection on tomorrow. Thanks.

【Obé Lab】Vitamin C/ Hyaluronic Acid/ RETlNOL/ Anti-Aging/ Natural Hair Growth Serum
【Obé Lab】Vitamin C/ Hyaluronic Acid/ RETlNOL/ Anti-Aging/ Natural Hair Growth Serum
Item Q&A
  • Question : Inquiry for the item from huiping36Nov 14, 2020

    Hi,

    There is 1 missing item from the package. Please contact me

    Answer : [Re] Inquiry for the item from huiping36

    please send a photo of received item to us for record. thanks

  • Question : Inquiry for the item from chloetoh_101Oct 22, 2020

    Hi when will your hair serum arrive?

    Answer : [Re] Inquiry for the item from chloetoh_101

    Qxpress will take about 2-3 working days for delivery. Thanks.

  • Question : Inquiry for the item from sabrinatan26Oct 06, 2020

    Where is the hair growth serum option?

    Answer : [Re] Inquiry for the item from sabrinatan26

    Dear, the hair growth serum had sold out. Thx

  • Question : Inquiry for the item from tandee88Aug 18, 2020

    When is the expiry date for these serums?

    Answer : [Re] Inquiry for the item from tandee88

    04/2023

  • Question : Inquiry for the item from eve****Jul 05, 2020

    How to use the serum ? After toner or before ? After serum can apply moisturizer?

    Answer : [Re] Inquiry for the item from eve****

    it depand to the person usage. serum just need to apply on face.

+View all Notice, FAQ, Q&A >>
Cabs Professional Argan Oil Moisturizer Repair Shampoo and Conditioner (500ml) | Best Selling at LZD
Cabs Professional Argan Oil Moisturizer Repair Shampoo and Conditioner (500ml) | Best Selling at LZD
Item Q&A
  • Question : Inquiry for the item from maakeehAug 11, 2020

    Hi, are the shampoo & conditioner safe for scalp?
    Thanks.

    Answer : [Re] Inquiry for the item from maakeeh

    yes

    Question : [Re] Inquiry for the item from maakeeh

    Thank you.

    Answer : [Re] Inquiry for the item from maakeeh

    welcome

  • Question : Inquiry related delivery from han****May 27, 2020

【ECO TECH AIR PURIFIER】 7-IN-1 FILTER TECHNOLOGY | READY STOCK IN SG | LARGE COVERAGE 48M2
【ECO TECH AIR PURIFIER】 7-IN-1 FILTER TECHNOLOGY | READY STOCK IN SG | LARGE COVERAGE 48M2
Item Q&A
  • Question : Inquiry for the item from chr****Jul 13, 2020

    Hi, may I know the country of origin?

    Answer : [Re] Inquiry for the item from chr****

    Also, what’s the dimension of the product??

    Question : [Re] Inquiry for the item from chr****

    manufacture from china

70% OFF! HairGenics Lavish Lash The Fastest-Acting And Most Powerful Eyelash
70% OFF! HairGenics Lavish Lash The Fastest-Acting And Most Powerful Eyelash
Item Q&A
  • Question : Inquiry for the item from see****May 14, 2020

  • Question : Inquiry for the item from see****Feb 06, 2020

  • Question : Inquiry for the item from mha****Nov 11, 2019

    Hi,
    I couldn’t find anywhere mentioning about the usage of this item on eyelash extension.
    Can it be applied with eyelash extension?

    Thank you

    Answer : [Re] Inquiry for the item from mha****

    It apply to eyelash for eyelash growth. Eyelash extension will not work. Thanks.

  • Question : Inquiry for the item from lim****May 17, 2019

    So total how many serum is it 1+1?

    Answer : [Re] Inquiry for the item from lim****

    Dear, based on your order. You are ordering 1 piece. Thanks.

✨Saloon Recommend✨Morocco Argan Oil Essential Oil 40ml - Repair Hair Damage /Scalp /Hair Treatment
✨Saloon Recommend✨Morocco Argan Oil Essential Oil 40ml - Repair Hair Damage /Scalp /Hair Treatment
Item Q&A
  • Question : Inquiry related return and exchange from zhi****Apr 16, 2020

    Hi seller, just received 3 bottles of the treatment but one bottle spilled and leaked into the plastic bag and packaging. Can do an exchange? Hear from u. Thanks

    Answer : [Re] Inquiry related return and exchange from zhi****

    Q10 had proceed your refund. Thx

  • Question : Inquiry related cancel and refund from ren****Apr 06, 2020

    Hello... pls cancel n refund...I'm texting u ppl since wen???? Simply no courtesy to revert......

    Answer : [Re] Inquiry related cancel and refund from ren****

    Q10 had proceed your refund. Thx

  • Question : Inquiry related return and exchange from ela****Apr 03, 2020

    I have write to you multiple times on the wrong item send to me. But no response from you. Pls let me know how you would settle it. I receive Sakura Face Serum and not the Hair Argan oil I placed order.

    Answer : [Re] Inquiry related return and exchange from ela****

    Q10 had proceed your refund. Thx

  • Question : Inquiry for the item from ade****Mar 01, 2020

    Wrong item delivered and you are not responding????

    Answer : [Re] Inquiry for the item from ade****

    Dear, we had do resent to you. Please check your letter box within this week. Thanks.

  • Question : Inquiry for the item from yhw****Dec 04, 2019

    Dear seller,

    I bought from you before, just check with you is it suitable for kids about 7yrs old to use?

    Thank you

    Answer : [Re] Inquiry for the item from yhw****

    7 years is okay to use

+View all Notice, FAQ, Q&A >>