Q&A board

Q & A Lists
Item Question & Answer
Biolife 100% Pure Nature Essential Oil [Singapore Best Selling Essential Oil] | 10ml / 30ml
Biolife 100% Pure Nature Essential Oil [Singapore Best Selling Essential Oil] | 10ml / 30ml
Item Q&A
  • Question : Inquiry for the item from Ohe****Jan 15, 2020

  • Question : Inquiry for the item from Ohe****Jan 15, 2020

  • Question : Inquiry for the item from kkl****Jan 01, 2020

    Hi Seller,

    Can the Lavender oil use on skin for when doing breathing work?

    Tks

    Answer : [Re] Inquiry for the item from kkl****

    yes, lavender is suitable to skin with small amount. Thx

  • Question : Inquiry for the item from ten****Jul 16, 2019

    Hi. Can I know what's the expiry date ?

    Answer : [Re] Inquiry for the item from ten****

    Dear, the pure essential is no expiry date stated. It can last more than 3 years under room temperature. Thanks.

  • Question : Inquiry related delivery from sim****May 22, 2019

    hi, i place my order on 20th may and u send me a tracking number RR000000000SG ? whats tat? this tracking number is already delivered on march. can u pls send me a relevant tracking number and not a fake one. Order no. 296254126, pls check and let me know why is there a mistake. thank you

    Answer : [Re] Inquiry related delivery from sim****

    Dear, your order is ship by normal mail (FREE Shipping) as stated on listing page. Thanks

    Question : [Re] Inquiry related delivery from sim****

    then u need to update ur listing, it is written free registered mail. and if its free normal mail then why send me the tracking number tat is being used. funny right.. pls update ur mailing option in ur qsm.

    Answer : [Re] Inquiry related delivery from sim****

    then u need to update ur listing, it is written free registered mail. and if its free normal mail then why send me the tracking number tat is being used. funny right.. pls update ur mailing option in ur qsm.

    Question : [Re] Inquiry related delivery from sim****

    Yes. Thanks.

    Answer : [Re] Inquiry related delivery from sim****

    hi, did u send me the masks instead of the essential oil i ordered? i received 51 pcs of the masks tat i did not ordered.

    Question : [Re] Inquiry related delivery from sim****

    hi, did u send me the masks instead of the essential oil i ordered? i received 51 pcs of the masks tat i did not ordered.

    Answer : [Re] Inquiry related delivery from sim****

    so sorry about this. we will send the essential oil to you and attached another bottle of FREE essentila oil to you as apologised. are you interest on getting over the fruis mask? we can give u a attractive purchase price.

    Question : [Re] Inquiry related delivery from sim****

    how much will tat be?

    Answer : [Re] Inquiry related delivery from sim****

    no payment from you, we will re-post the item to you, all the return bag inside it.

    Question : [Re] Inquiry related delivery from sim****

    okay

    Answer : [Re] Inquiry related delivery from sim****

    the attractive price for the fruits mask is $10 for 51pieces mask. you keen? if no, we will re-post the item to you, all the return bag inside it.

    Question : [Re] Inquiry related delivery from sim****

    save trouble.. i take the masks.. let me know how to pay u

    Answer : [Re] Inquiry related delivery from sim****

    can paynow to 90032361. thanks. we will gv '2' FREE essence oil for u, which favour u prefer?

    Question : [Re] Inquiry related delivery from sim****

    eucalyptus dives and organic lavender pls

    Answer : [Re] Inquiry related delivery from sim****

    i will let u know once i done the transfer

    Question : [Re] Inquiry related delivery from sim****

    ok, thank. we will send the item by today

    Answer : [Re] Inquiry related delivery from sim****

    hi, sorry for the delay. i have transfer to u. pls check

    Question : [Re] Inquiry related delivery from sim****

    thanks.

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Biolife Aloe Vera / Vitamin C / RETlNOL / Lightening Skin Serum 30ml
Biolife Aloe Vera / Vitamin C / RETlNOL / Lightening Skin Serum 30ml
Item Q&A
  • Question : Inquiry for the item from roy****Jan 13, 2020

  • Question : Inquiry for the item from 235****Nov 21, 2019

    Hi Seller, where can I get the full ingredient list for Biolife serum?

    Answer : [Re] Inquiry for the item from 235****

    It stated on the package on each. Thx

  • Question : Inquiry for the item from btg****Nov 14, 2019

  • Question : Inquiry for the item from 212****Nov 10, 2019

  • Question : Inquiry for the item from Jun****Oct 24, 2019

+View all Notice, FAQ, Q&A >>
⭐Japan New Design ⭐ Scalp Massager / Shampoo Brush | Silicone Hair brush
⭐Japan New Design ⭐ Scalp Massager / Shampoo Brush | Silicone Hair brush
Item Q&A
  • Question : Inquiry for the item from lee****Jan 10, 2020

    Hi, is it made in Japan? Thks

    Answer : [Re] Inquiry for the item from lee****

    Japan design. Manufacture in China. Thx

Aveda Designed Wooden Paddle Brush Comb detangle hair brush massage
Aveda Designed Wooden Paddle Brush Comb detangle hair brush massage
Item Q&A
  • Question : Inquiry related return and exchange from ten****Dec 07, 2019

    Please refund as the brush is not genuine. Can’t even fit properly in the packaging.

    Answer : [Re] Inquiry related return and exchange from ten****

    Hi, Q10 team had proceed the refund. Pls return the goods to us. Thx

    Question : [Re] Inquiry related return and exchange from ten****

    How to return?

    Answer : [Re] Inquiry related return and exchange from ten****

    What is your order no?

    Question : [Re] Inquiry related return and exchange from ten****

    Pls refer to attach.

    Answer : [Re] Inquiry related return and exchange from ten****

    noted.

  • Question : Inquiry related return and exchange from 261****Dec 03, 2019

    hello~ the item u sending is fake, not real AVEDA comb~ please arrange for refund or exchange.

    Answer : [Re] Inquiry related return and exchange from 261****

    Q10 team had proceed the refund. Thx

    Question : [Re] Inquiry related return and exchange from 261****

    there are not receiving for refund. kindly double check and confirm. thank you

    Answer : [Re] Inquiry related return and exchange from 261****

    You need check your Q10 account for the refund. The refund had complete. Thx

  • Question : Inquiry related delivery from ps.****Dec 14, 2019

    Hi I have ordered it on 11.11 and still haven't received the item. Please refund me the money instead. Thanks

    Answer : [Re] Inquiry related delivery from ps.****

    Order info?

❤️TAIWAN No.1 Loss Weight!❤️ Japan Sakura Slimming Tea 32 Bags | Sold Out 40000!
❤️TAIWAN No.1 Loss Weight!❤️ Japan Sakura Slimming Tea 32 Bags | Sold Out 40000!
Item Q&A
  • Question : Inquiry for the item from eng****Jan 03, 2020

    Wish to buy 4 boxes. Can yr shop issue admons like past months? Thanks

    Answer : [Re] Inquiry for the item from eng****

    Sorry, what is admos? It may given by Q10 team side. Thx

  • Question : Inquiry for the item from agn****Dec 26, 2019

    Are we able to drink the tea before or after we consume alcohol?

    Answer : [Re] Inquiry for the item from agn****

    It's okay, either before or after. Thx

  • Question : Inquiry for the item from hel****Nov 18, 2019

    Does it cause diarrhoea? Today 1st day take 1 pkt... Stomachache, kept gg toilet..

    Answer : [Re] Inquiry for the item from hel****

    For start taking it, may have this issue. That's okay.

    Question : [Re] Inquiry for the item from hel****

    For start only... Take how long will no more diarrhoea?

    Answer : [Re] Inquiry for the item from hel****

    Not all people with same effect. Normally 3 days.

    Question : [Re] Inquiry for the item from hel****

    Ok thank you

    Answer : [Re] Inquiry for the item from hel****

    1 day 1pkt enough?

    Question : [Re] Inquiry for the item from hel****

    Yes, can take 1 to 3 pack each day. Thanks.

  • Question : Inquiry for the item from man****Nov 14, 2019

    Hi Sirs, after meal I did not wait for 30mins. I drink it immediately after my meal. Is it effective?

    Answer : [Re] Inquiry for the item from man****

    yes.

  • Question : Inquiry related delivery from Jes****Sep 23, 2019

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【1+1+1】Eye Cream| Essence | Moisturizing Eye | Anti-Wrinkle | Dark Circle
【1+1+1】Eye Cream| Essence | Moisturizing Eye | Anti-Wrinkle | Dark Circle
Item Q&A
  • Question : Inquiry related delivery from cec****Dec 18, 2019

    Be aware of this Seller.
    I ordered 3 sets of eyes cream. But only received 1sets.

    I submitted my inquiry to Seller to deliver the remaining 2sets to me. But no respond. Horrible.

    Answer : [Re] Inquiry related delivery from cec****

    Dear, sorry for your inconvenience. Could you provide picture of the item that you receive. We will arrange to sent to you the missing item. Thanks.

    Question : [Re] Inquiry related delivery from cec****

    Pls find the items that I receive. Pls kindly send the remaining 2sets of cream to me at your soonest. Thanks.

    Answer : [Re] Inquiry related delivery from cec****

    Hi Seller
    When can you send the remaining 2sets of eye cream to me?

    Question : [Re] Inquiry related delivery from cec****

    Hi, sorry for thge mistake. We had prepared for you for the missing item. Ship with Qxpress, tracking: SGP153463211.
    You will get it in 2 working days. Thx

    Answer : [Re] Inquiry related delivery from cec****

    Hi Seller
    I had received the omitted items. Thank you.

    Question : [Re] Inquiry related delivery from cec****

    thx

  • Question : Inquiry for the item from sha****Nov 30, 2019

  • Question : Inquiry related delivery from lin****Jan 13, 2019

    Beware of this seller, item never come, status suddenly change to delivered, message them no response, very dishonest seller, many seller using normal mail, delivery was fast and efficiency, but this seller I don't think they had post out the items

    Answer : [Re] Inquiry related delivery from lin****

    item have re-post on saturday. sorry for delay reply.

    Question : [Re] Inquiry related delivery from lin****

    Till date still necer receive your item.

    Answer : [Re] Inquiry related delivery from lin****

    please give some time for postman delivery. thanks

    Question : [Re] Inquiry related delivery from lin****

    Hi, just want to inform you items received, thank you

    Answer : [Re] Inquiry related delivery from lin****

    thanks

  • Question : Inquiry related delivery from lin****Jan 09, 2019

    Order no. 286672284, till date still not yet receive the items, message no response, what happen?? Very irresponsible, I want to refund, dishonest seller

    Answer : [Re] Inquiry related delivery from lin****

    item have re-post on saturday. sorry for delay reply.

  • Question : Inquiry related cancel and refund from lee****Dec 29, 2018

    Dear seller,
    On the 9 December you guys said already resend the correct items to me. Till now I yet to receive! I want to cancel my order! My order number 283544870.

    Answer : [Re] Inquiry related cancel and refund from lee****

    item already send to your old address on 9 dec. please check the item from the previous address.

    Question : [Re] Inquiry related cancel and refund from lee****

    Checked! Don’t have!

    Answer : [Re] Inquiry related cancel and refund from lee****

    Did not receive the missing parcel! Please refund!

    Question : [Re] Inquiry related cancel and refund from lee****

    item might lost, please request refund from your system.

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Fat Cleanse Slimming Tea
Fat Cleanse Slimming Tea
Item Q&A
  • Question : Inquiry for the item from yin****Jan 01, 2020

    Ia I 1pkt per day or 1pkt after every meal?

    Answer : [Re] Inquiry for the item from yin****

    Hi, not need take on every meal. You may take 1 or 2 pack each day. Thanks.

【Black Friday Special Sale】Crystal Collagen Lips Mask [Bundle of 20]
【Black Friday Special Sale】Crystal Collagen Lips Mask [Bundle of 20]
Item Q&A
  • Question : Inquiry from th-****Dec 04, 2019

    Hello, the lip mask I received is not the same as your pictures.
    The one I have seen was the bio aqua brand

    Answer : [Re] Inquiry from th-****

    Hello??
    Would appreciate a reply

    Question : [Re] Inquiry from th-****

    Hi, sorry for the mistake. You may do return to us, we will proceed your refund. Thx

    Answer : [Re] Inquiry from th-****

    If we do a return to you, it’s going to cause me mail price. Are you able to re send the correct sets to me

    Question : [Re] Inquiry from th-****

    Currently it short of stock.
    When you do resent back, you attach photo with proof of postage fees (Singpost normal mail - 90 cents). We will refund to you include postage fees. Thanks.

  • Question : Inquiry for the item from sri****Aug 06, 2018

    Hi recieved my package jas only 10 lip mask. How about the eye mask. ?why have you sent me alovera gel mask? Will I get my eye mask.

    Answer : [Re] Inquiry for the item from sri****

    my staff missed out your order. curently we have just run out of stock for this eye mask, can use change to other mask? or we can do partial refund.

    Question : [Re] Inquiry for the item from sri****

    If the eye masks stocks are not coming in sooner , i would like to have partial refund. Thank you

    Answer : [Re] Inquiry for the item from sri****

    we would like to do a partial refund for this, please let us see the invoice for the item. thanks

    Question : [Re] Inquiry for the item from sri****

    Please find the attached screen shots

    Answer : [Re] Inquiry for the item from sri****

    we will do refund of 5.90 to you, can i have your bank account number?

    Question : [Re] Inquiry for the item from sri****

    DBS SAVINGS Account 002-7-069178

    Answer : [Re] Inquiry for the item from sri****

    we have done transfer.

    Question : [Re] Inquiry for the item from sri****

    Noted. Thank you

    Answer : [Re] Inquiry for the item from sri****

    thanks

✨No.1 Best Selling Serum✨  Japan SAKURA Serum 15ml - Makes ur skin GLOW!
✨No.1 Best Selling Serum✨ Japan SAKURA Serum 15ml - Makes ur skin GLOW!
Item Q&A
  • Question : Inquiry related return and exchange from cho****Dec 05, 2019

    I have written to u a few days ago. No response. I ordered face serum but u delivered another item. Pls refund to exchange.

    Answer : [Re] Inquiry related return and exchange from cho****

    Hi, sorry for the mistake. We just post it to you. Thx

    Question : [Re] Inquiry related return and exchange from cho****

    EXCUSE ME! WHAT DID U SEND TO ME??!! I ORDERED FACE SERUM!! DON'T JUST ANYHOW SEND ANYTHING TO ME!

    Answer : [Re] Inquiry related return and exchange from cho****

    Dear, verry sorry for the mistake. We will sent it to you ASAP. Thanks.

【HanFei Natural Hair Dye】24 Colours Permanent Hair Dye | Ammonia FREE | 120ml | For Men and Ladies
【HanFei Natural Hair Dye】24 Colours Permanent Hair Dye | Ammonia FREE | 120ml | For Men and Ladies
Item Q&A
  • Question : Inquiry for the item from win****Dec 07, 2019

    I want to buy 6 box C02 colour, how to order,my old stock use finished.

    Answer : [Re] Inquiry for the item from win****

    It sold out. Thx

    Question : [Re] Inquiry for the item from win****

    When the new stocks come?

    Answer : [Re] Inquiry for the item from win****

    will update once available.

  • Question : Inquiry from mii****Oct 14, 2019

    Do you have stock for coffee, natura black color ?

    Answer : [Re] Inquiry from mii****

    out of stock.

  • Question : Inquiry for the item from ren****Dec 09, 2018

    Hi Seller, I just want C04 Color Gold other Color I don't want So how to order just CO4 Color Gold only for 6 Boxes. Or you have c03 and c05 I don't mind mix together with this two Color Thanks

    Answer : [Re] Inquiry for the item from ren****

    please change the quatity to 6 boxes of C04. C03 and C05 have run out of stock.

    Question : [Re] Inquiry for the item from ren****

    I can't place the order just only want C04 6 Boxes The 2nd pack don't have C04.

    Answer : [Re] Inquiry for the item from ren****

    the 2nd selection, you can choose NONE. then the quatity choose 6

  • Question : Inquiry for the item from ren****Dec 09, 2018

    Hi I didn't see you have co3 and c05 So when is this two Color c03and c05 Available? Thanks

    Answer : [Re] Inquiry for the item from ren****

    C03 and C05 have run out of stock.

  • Question : Inquiry for the item from win****Nov 06, 2018

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[BUY 3 FREE 1!] Natural Green Plant Hand Cream Moisturizing Nourishing Soft And Delicate Hand Care
[BUY 3 FREE 1!] Natural Green Plant Hand Cream Moisturizing Nourishing Soft And Delicate Hand Care
Item Q&A
  • Question : Inquiry related delivery from tan****Dec 11, 2019

    How long it take to ship

    Answer : [Re] Inquiry related delivery from tan****

    about 3 working days with Singpost normal mail. thx

  • Question : Inquiry for the item from ann****Dec 08, 2019

  • Question : Inquiry for the item from shi****Nov 10, 2019

    From which country?

    Answer : [Re] Inquiry for the item from shi****

    local shipping. Thx

  • Question : Inquiry for the item from wai****Sep 08, 2019

    Hi seller,

    May i noe Expiry date for each Favorite ,thanks

    Answer : [Re] Inquiry for the item from wai****

    2022.

  • Question : Inquiry for the item from che****Sep 06, 2019

    Please share the ingredients of the hand cream.

    Answer : [Re] Inquiry for the item from che****

    sorry, we do not have.

+View all Notice, FAQ, Q&A >>
[Japan Sakura]  Barley Young Leaves Green Vegetable Juice (25 Days Supply)
[Japan Sakura] Barley Young Leaves Green Vegetable Juice (25 Days Supply)
Item Q&A
  • Question : Inquiry for the item from ran****Dec 11, 2019

  • Question : Inquiry for the item from gin****Nov 11, 2019

    Hi, where is the product made in? Understand barley leaves are from Japan. Where is the manufacturing place?

    Answer : [Re] Inquiry for the item from gin****

    the Barley leaves from Japan. It manufacture in China. thx

  • Question : Inquiry for the item from loh****Nov 07, 2019

    Is it for constipation? Can go toilet daily?

    Answer : [Re] Inquiry for the item from loh****

    We had try. do not have that problem.

  • Question : Inquiry for the item from loh****Nov 06, 2019

    Can drink for constipation? Can go toilet every day?

    Answer : [Re] Inquiry for the item from loh****


    .

  • Question : Inquiry for the item from lil****Aug 29, 2019

    May I know what is the expiry date?

    Answer : [Re] Inquiry for the item from lil****

    18 month from manufacture date (stated on top of box). for this batch, expiry on jan 2021.

+View all Notice, FAQ, Q&A >>
10PCS BioAqua V7 Toning Youth Mask - Apple/ Kiwi/ Strawberry/ Orange
10PCS BioAqua V7 Toning Youth Mask - Apple/ Kiwi/ Strawberry/ Orange
Item Q&A
  • Question : Inquiry for the item from xu_****Dec 06, 2019

    Hi, what is the volume (ml) per sheet of V7 mask? Thanks.

    Answer : [Re] Inquiry for the item from xu_****

    30ml

  • Question : Inquiry for the item from alv****Nov 19, 2019

    Hi, is it possible to order 45 sets of mask?
    A total of 450 pieces.

    Answer : [Re] Inquiry for the item from alv****

    You can place order for it. Thx

  • Question : Inquiry for the item from kaz****Oct 31, 2019

  • Question : Inquiry for the item from pei****Oct 19, 2019

    Hi, what are the functions of the different fruit masks - Apple, Kiwi,Strawberry and Orange masks? Which one of them is for moisture, anti aging and whitening etc? Thanks!

    Answer : [Re] Inquiry for the item from pei****

    all are with same function. Thanks.

  • Question : Inquiry for the item from ble****Sep 14, 2019

    Will u re-stock the charcoal mask ?

    thks

    Answer : [Re] Inquiry for the item from ble****

    will update once available.

+View all Notice, FAQ, Q&A >>
Hello Kitty Mini Lotion Hand Cream 60g
Hello Kitty Mini Lotion Hand Cream 60g
Item Q&A
✨Saloon Recommend✨Morocco Argan Oil Essential Oil 40ml - Repair Hair Damage /Scalp /Hair Treatment
✨Saloon Recommend✨Morocco Argan Oil Essential Oil 40ml - Repair Hair Damage /Scalp /Hair Treatment
Item Q&A
  • Question : Inquiry for the item from yhw****Dec 04, 2019

    Dear seller,

    I bought from you before, just check with you is it suitable for kids about 7yrs old to use?

    Thank you

    Answer : [Re] Inquiry for the item from yhw****

    7 years is okay to use

  • Question : Inquiry for the item from mar****Nov 09, 2019

  • Question : Inquiry for the item from spa****Oct 20, 2019

    Where is hair serum from? Which country?

    Answer : [Re] Inquiry for the item from spa****

    manufacture in China. Thx

  • Question : 来自lee****会员的商品咨询。Oct 10, 2019

    Hi seller, I have received the product serum for skin instead of hair essentials oil ?

    Answer : [Re] 来自lee****会员的商品咨询。

    Hi, sorry for the mistake. We just post out the 2 essential oil and also attach a return envelope on it. You will receive it in few days later. Thanks.

  • Question : Inquiry for the item from yvo****Oct 03, 2019

    Hi Seller, may I know can I use it Everyday? Does it contain animal? Can I use it on dry hair? Isit no needs to Rinse?

    Answer : [Re] Inquiry for the item from yvo****

    No content animal. It's make by argan oil. Can use it everyday.

    Question : [Re] Inquiry for the item from yvo****

    Can use on dry hair?

    Answer : [Re] Inquiry for the item from yvo****

    sure.

[1+1] DODO LABEL Face Maker Lifting Tape (0.02mm V shape face lift tape) | Made in Korea | 40+40pcs
[1+1] DODO LABEL Face Maker Lifting Tape (0.02mm V shape face lift tape) | Made in Korea | 40+40pcs
Item Q&A
[BUY 3 FREE 1]  ❤️ BEAUTY SYRINGE ESSENCE ❤️ HIGHLY RAVED ❤️ 1 SYRINGE = 30PC MASK ❤️ EGF
[BUY 3 FREE 1] ❤️ BEAUTY SYRINGE ESSENCE ❤️ HIGHLY RAVED ❤️ 1 SYRINGE = 30PC MASK ❤️ EGF
Item Q&A
  • Question : Inquiry for the item from cla****Nov 12, 2019

  • Question : Inquiry for the item from add****Oct 05, 2019

    Hi,

    Is group buy $S2.99 for 4 PCs or please clarify ASAP?

    Answer : [Re] Inquiry for the item from add****

    1 for $2.99 as stated on the selection. Buy 3, get 1 FREE. Thx

    Question : [Re] Inquiry for the item from add****

    Ok. Thks.

    Answer : [Re] Inquiry for the item from add****

    thx

  • Question : Inquiry for the item from lee****Oct 06, 2019

    Cld we hv e expiry of syringes; water n anti aging..tqvm

    Answer : [Re] Inquiry for the item from lee****

    expiry on 2021. Thx

  • Question : Inquiry for the item from tca****Jun 18, 2019

    Hi Seller,

    Can I use all 3(moisturising, anti wrinkles and whitening) together?

    Thanks.

    Answer : [Re] Inquiry for the item from tca****

    sure

    Question : [Re] Inquiry for the item from tca****

    Thanks.

  • Question : Inquiry for the item from fai****Jun 16, 2019

    Hello seller,

    How do u apply this on the face? Isit just press the syringe?

    Answer : [Re] Inquiry for the item from fai****

    Yes. press and apply to face. Thanks.

+View all Notice, FAQ, Q&A >>
❤️No.1 Slimming Tea!❤️ Hawthorn Berry Slimming Tea 15 Bags
❤️No.1 Slimming Tea!❤️ Hawthorn Berry Slimming Tea 15 Bags
Item Q&A
  • Question : Inquiry for the item from jas****Nov 11, 2019

    Can i know how to consume this tea?

    Answer : [Re] Inquiry for the item from jas****

    It can be drink as normal tea. Thx

    Question : [Re] Inquiry for the item from jas****

    Can it really helps for slimming? How many times a day?

    Answer : [Re] Inquiry for the item from jas****

    This tea had approved by China health authorities for slimming as we shown on listing page. You can drink it 1 to 3 times a day.

70% OFF! HairGenics Lavish Lash The Fastest-Acting And Most Powerful Eyelash
70% OFF! HairGenics Lavish Lash The Fastest-Acting And Most Powerful Eyelash
Item Q&A
  • Question : Inquiry for the item from mha****Nov 11, 2019

    Hi,
    I couldn’t find anywhere mentioning about the usage of this item on eyelash extension.
    Can it be applied with eyelash extension?

    Thank you

    Answer : [Re] Inquiry for the item from mha****

    It apply to eyelash for eyelash growth. Eyelash extension will not work. Thanks.

  • Question : Inquiry for the item from lim****May 17, 2019

    So total how many serum is it 1+1?

    Answer : [Re] Inquiry for the item from lim****

    Dear, based on your order. You are ordering 1 piece. Thanks.

  • Question : Inquiry for the item from jac****Jan 25, 2019

    Hi there, is this an authentic product?

    Answer : [Re] Inquiry for the item from jac****

    sure. thanks.

  • Question : Inquiry for the item from Spr****Dec 26, 2018

    Hi, before I place order, can I check the expiry date of lash serum? Thanks.

    Answer : [Re] Inquiry for the item from Spr****

    2021

  • Question : Inquiry for the item from fla****Dec 02, 2018

Caffeine C1 Anti Hair Loss Shampoo 200ml for Promote Natural Hair Growth and Thickness
Caffeine C1 Anti Hair Loss Shampoo 200ml for Promote Natural Hair Growth and Thickness
Item Q&A
  • Question : Inquiry for the item from btg****Nov 08, 2019

    This is not Alpecin brand, isn't it?

    Answer : [Re] Inquiry for the item from btg****

    not. Thx

  • Question : Inquiry for the item from ben****Oct 12, 2019

    What country is this product from?

    Answer : [Re] Inquiry for the item from ben****

    Manufacture in China

  • Question : Inquiry for the item from car****May 26, 2019

    Where is the country of origin and place of manufacture ?

    Answer : [Re] Inquiry for the item from car****

    Germany technology, Manufacture in China. Thx

Radha Beauty Miracle RETlNOL Moisturizer Anti-Aging Facial Cream 50ml [USA]
Radha Beauty Miracle RETlNOL Moisturizer Anti-Aging Facial Cream 50ml [USA]
Item Q&A
  • Question : Inquiry for the item from 262****Nov 05, 2019

    Hi Seller,
    Can apply the cream near with the eyes area?
    May I know when the expire date?
    Thanks.

    Answer : [Re] Inquiry for the item from 262****


    .

  • Question : Inquiry for the item from shi****Apr 21, 2019

    Hi seller,
    Can it apply on eye area?
    Will it help acne?

    Answer : [Re] Inquiry for the item from shi****

    yes. can

  • Question : Inquiry for the item from tlc****Mar 04, 2019

  • Question : Inquiry for the item from lee****Jan 20, 2019

  • Question : Inquiry for the item from chh****Dec 11, 2018

    Can u pls advise e expiry day? thanks

    Answer : [Re] Inquiry for the item from chh****

    2020

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⭐KOREA HIT⭐ Scalp Massager + Shampoo Brush | Silicone Hair brush
⭐KOREA HIT⭐ Scalp Massager + Shampoo Brush | Silicone Hair brush
Item Q&A
  • Question : Inquiry for the item from Joy****Oct 28, 2019

  • Question : Inquiry from cin****Oct 08, 2019

    Hi, I had previous purchased a lavender hair loss shampoo from u. I cannot find it in your shop. U no longer selling it?

    Answer : [Re] Inquiry from cin****

    It because Q10 marketing team temporary take it out, because they do some promotion for the hair brush.

  • Question : Inquiry related delivery from jub****Sep 09, 2019

  • Question : Inquiry for the item from jas****Aug 24, 2019

    No more group buy?

    Answer : [Re] Inquiry for the item from jas****

    Hi, group buy is still running. The group buy set by Q10 marketing team. Thx

  • Question : Inquiry for the item from car****May 25, 2019

    Do you sell the Cabs Anti-Oil/ Dundruff Shampoo only ?

    Answer : [Re] Inquiry for the item from car****

    Yes, you can purchase it together with the brush. Thx

    Question : [Re] Inquiry for the item from car****

    I only want to buy the shampoo as i already have the brush. Any link to buy the shampoo only ?

    Answer : [Re] Inquiry for the item from car****

    Currently we sell special price with purchase together with brush, support by Qoo10 team. Currently didn't sell separately.
    Currently our partner got sell this individual at lazada, price slightly higher than us. https://www.lazada.sg/products/cabs-professional-anti-oil-dandruff-moisturizing-hair-shampoo-250ml-881-floz-i294446493-s497550529.html?spm=a2o42.searchlist.list.25.36ad693bYvBDh4&search=1

    Question : [Re] Inquiry for the item from car****

    Ok thank you.

    Answer : [Re] Inquiry for the item from car****

    you're welcome

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[BUY 3 FREE 1!] Sakura/ Rose/ Pomegranate Hand Cream Skin Care Moisturizing (40G)
[BUY 3 FREE 1!] Sakura/ Rose/ Pomegranate Hand Cream Skin Care Moisturizing (40G)
Item Q&A
  • Question : Inquiry for the item from lyn****Oct 20, 2019

    Please advise country of manufacture. Thank you.

    Answer : [Re] Inquiry for the item from lyn****

    manufacture in China. Thx

  • Question : Inquiry related delivery from hap****Oct 02, 2019

    Hi Seller

    My order number is 305366498.

    This afternoon the postman came and asked me to pay penalty of $1.65 because of your insufficient postage. I rejected and asked him to return the item to you. Pls resend the item with the CORRECT postage .

    Thank you.

    Answer : [Re] Inquiry related delivery from hap****

    Hi, you may proceed the refund request through Q10 system. Thanks.

  • Question : Inquiry for the item from csp****Sep 27, 2019

    Hi may I know the country of origin plz, ty.

    Answer : [Re] Inquiry for the item from csp****

    It manufacture in China. Thx

    Question : [Re] Inquiry for the item from csp****

    Noted with thx

    Answer : [Re] Inquiry for the item from csp****

    thx

  • Question : Inquiry related delivery from cel****Sep 28, 2019

    Hi can I self collect at your given address? Thanks

    Answer : [Re] Inquiry related delivery from cel****

    Currently do not provide that. Thanks.

  • Question : Inquiry for the item from shi****Sep 28, 2019

    May I chk this product is from which country?

    Answer : [Re] Inquiry for the item from shi****

    It manufactute in China. Thanks.