Q&A board

Q & A Lists
Item Question & Answer
★Limited stock ★The frozen Elsa and Anna blanket / let it go blanket
★Limited stock ★The frozen Elsa and Anna blanket / let it go blanket
Item Q&A
Tayo 2tier lunch box with pouch set / kids lunch box
Tayo 2tier lunch box with pouch set / kids lunch box
Item Q&A
  • Question : Inquiry for the item from wee****Jan 11, 2020

  • Question : available?Jan 18, 2016

    Hi. Do you still have stock for this item? Thank you.

    Answer : [Re] available?

    Hi,
    Sorry, it's sold out.
    Regards,
    Choi

★Zojirushi★ Zojirushi Thermos water bottle / Functional Thermos / Zojirushi Thermos cup lunchbox
★Zojirushi★ Zojirushi Thermos water bottle / Functional Thermos / Zojirushi Thermos cup lunchbox
Item Q&A
  • Question : Inquiry for the item from ser****Jan 08, 2020

    Do you sell the inner cap only?

    Answer : [Re] Inquiry for the item from ser****

    Hi,
    I'm sorry I don't sell inner cap only.
    Best regards,
    Choi

★New★ Tayo step 2 edison training chopsticks / Tayo chopstick Given sweety)
★New★ Tayo step 2 edison training chopsticks / Tayo chopstick Given sweety)
Item Q&A
Spider man 2tier lunch box / Kids lunch box
Spider man 2tier lunch box / Kids lunch box
Item Q&A
  • Question : Inquiry related delivery from eun****Jan 01, 2020

    May I know how Long will received the product

    Answer : [Re] Inquiry related delivery from eun****

    Hi,
    It takes about 7~10 days from Korea.
    Best regards,
    Choi

  • Question : Inquiry for the item from t81****Jan 01, 2019

    Hi. Would you please provide what the dimension of the lunch box? Like how long, width in cm

    Answer : [Re] Inquiry for the item from t81****

    Hi,
    The size is 15cm x 9cm x 5cm, 400ml each.
    Thanks.
    Best regards,
    Choi

Pororo Kids Life Jacket/ Life Vest
Pororo Kids Life Jacket/ Life Vest
Item Q&A
  • Question : Inquiry for the item from lej****Dec 30, 2019

    No size detIls here.
    I’d like to order for 6yrs old boy. Do u have a size ? And how can I order the item with specific size?
    Thanks

    Answer : [Re] Inquiry for the item from lej****

    Hi,
    I have the size for 6yrs old boy but could you let me know your boy's weight?
    Best regards,
    Choi

  • Question : For how many Kg children?Aug 16, 2016

    Hi this life vest is for how many kg children?

    Answer : [Re] For how many Kg children?

    Hi,
    How many kg do you need?
    I check for you.
    Regads,
    Choi

    Question : [Re] For how many Kg children?

    This float is frm how many kg to how many kg? My child is 16kg

    Answer : [Re] For how many Kg children?

    Hi,
    There are 15kg, 25kg, 35kg.
    I recommend 25kg.
    Best regards,
    Choi

★The frozen toilet seat cover / The frozen pee trainer
★The frozen toilet seat cover / The frozen pee trainer
Item Q&A
  • Question : Inquiry for the item from mum****Dec 23, 2019

    Do you have baby sharks design?

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    I have these 3 types.
    Please check the photo. ^^
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from mum****

    How do I order the 3rd one and how much?

    Answer : [Re] Inquiry for the item from mum****

    How do I order the 3rd one and how much?

    Question : [Re] Inquiry for the item from mum****

    Hi

    Answer : [Re] Inquiry for the item from mum****

    Hi,
    The 3rd one price is $35 excluding fee.
    The fee will be about $$15.
    This is new and heavy.
    Best regards,
    Choi

  • Question : HelpJan 27, 2016

    This is for children or adult to use ?

    Answer : [Re] Help

    Hi,
    Both can use.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Help

    Why my stock come the pink Colour seat keep on drop down when I life up ?

    Answer : [Re] Help

    Hi,
    Well... Could you reset?
    Regards,
    Choi

    Question : [Re] Help

    How?

    Answer : [Re] Help

    Hi,
    I mean, reinstall.
    Could you do reinstall?
    Regards,
    Choi

    Question : [Re] Help

    Can already . But the pink Colour seat the white Colour part it drop than how ?

    Answer : [Re] Help

    Hi,
    Did the original toilet cover is removed?

    Question : [Re] Help

    Yes

    Answer : [Re] Help

    Hi,
    You mean pink color seat or the white color lid?
    Regards,
    Choi

    Question : [Re] Help

    Yes

    Answer : [Re] Help

    Hi,
    I mean which one drop down?
    Pink color seat or white color lid?
    You mean lid?
    Regards,
    Choi

    Question : [Re] Help

    It ok thank

    Answer : [Re] Help

    Oh, ok. ^^

  • Question : DimensionsOct 24, 2015

    Hi,

    Not sure if your seat will fit the singapore hdb toilet bowl? Do you know?

    Also, the dimensions of the adult one is the standard size?

    Answer : [Re] Dimensions

    Hi,
    It's standard size.
    I've sold some, no complain about that.
    Could you check the review?
    Thanks.
    Best regards,
    Choi

  • Question : InstallationOct 22, 2014

    hi,

    May I know after installing this kids toilet bowl seat can we still use the original adult seats without removing the kids seats?

    Answer : [Re] Installation

    Hi,
    Yes.
    Kids and adult both can use.
    Thanks.
    Best regards,
    Choi

  • Question : Does this fit HDB toilet bowls?Apr 08, 2014

    Are the screw distance apart fits all standard HDB toilet bowls? How do I check to ensure compatibility ?

    Answer : [Re] Does this fit HDB toilet bowls?

    Hi,
    The product is compliant with the standard.
    Thanks.
    Best regards,
    Choi

★New Pororo smart block / Pororo english and numbers block / Pororo playing block
★New Pororo smart block / Pororo english and numbers block / Pororo playing block
Item Q&A
  • Question : Inquiry related delivery from hui****Dec 22, 2019

    Able to reach this tuesday? 24/12/2019

    Answer : [Re] Inquiry related delivery from hui****

    Hi,
    Sorry, it's impossible. ^^;
    I ship from Korea.
    Regards,
    Choi

★Tayo smart bus toy★ Tayo puzzle and talking with sound toy / Tayo EQ IQ play bus (Qxpress / Sweety)
★Tayo smart bus toy★ Tayo puzzle and talking with sound toy / Tayo EQ IQ play bus (Qxpress / Sweety)
Item Q&A
  • Question : Inquiry related delivery from kri****Dec 04, 2019

    How long to reach?

    Answer : [Re] Inquiry related delivery from kri****

    Hi,
    It takes about 7~10 days from Korea.
    When do you need this toy?
    Best regards,
    Choi

    Question : [Re] Inquiry related delivery from kri****

    Hi, is the toy in korean /English language?

    Answer : [Re] Inquiry related delivery from kri****

    Hi,
    It's Korean. ^^
    Best regards,
    Choi

    Question : [Re] Inquiry related delivery from kri****

    Hi Choi, thanks for your reply. Possible to reach before Xmas? It's for my son's Xmas present.

    Answer : [Re] Inquiry related delivery from kri****

    Hi,
    Yes, please order asap.
    Best regards,
    Choi

    Question : [Re] Inquiry related delivery from kri****

    Hi, I've made payment. Please help to send out as soon as possible so I can give my son as Xmas gift. Thanku.. Order no. 311013502

    Answer : [Re] Inquiry related delivery from kri****

    Hi,
    Will ship out asap.
    Best regards,
    Choi

    Question : [Re] Inquiry related delivery from kri****

    OK thanku

    Answer : [Re] Inquiry related delivery from kri****

    ^^

    Question : [Re] Inquiry related delivery from kri****

    Hi you sent wrong version

    Answer : [Re] Inquiry related delivery from kri****

    This is what I want

    Question : [Re] Inquiry related delivery from kri****

    I felt cheated after paying for more than sgd$60 for this..!!!

    Answer : [Re] Inquiry related delivery from kri****

    You gave me the wrong & cheaper version!

    Question : [Re] Inquiry related delivery from kri****

    So no intention to reply at all?

    Answer : [Re] Inquiry related delivery from kri****

    Hi,
    I'm sorry it's only 1 type, there are not several types.
    It's because they re-produce the toy with updated design.
    I also didn't know that.
    I will update the page asap.
    Sorry for the trouble.
    Please understand.
    Best regards,
    Choi

★SALE★ Tayo special mini car 4P 123 / Tayo special mini car 6P / Tayo mini car carrier
★SALE★ Tayo special mini car 4P 123 / Tayo special mini car 6P / Tayo mini car carrier
Item Q&A
  • Question : Inquiry related delivery from joy****Dec 19, 2019

  • Question : Inquiry for the item from lam****Oct 31, 2019

    Hi, for tayo 4P special 1 set, are the buses made of metal or plastic? Can the wheels move/roll? Thank you :)

    Answer : [Re] Inquiry for the item from lam****

    Hi,
    It's made of plastic, you want metal?
    If so, I have tayo metal toy.
    The wheels can move.

    Question : [Re] Inquiry for the item from lam****

    Hi, its ok. Thank you!

    Answer : [Re] Inquiry for the item from lam****

    ^^

  • Question : Inquiry related delivery from mic****Oct 05, 2019

    Hi..
    Is the item deliver by Qexpress?
    Thank you..

    Answer : [Re] Inquiry related delivery from mic****

    Hi,
    Yes, by Qxpress. ^^
    Best regards,
    Choi

  • Question : Inquiry related delivery from day****Aug 18, 2019

    Hi seller,

    I place my order on 16 aug, may I know how long will I received the item? Kindly revert asap. Thanks

    Answer : [Re] Inquiry related delivery from day****

    Hi,
    Thanks for ordering.
    I ship tomorrow or on Tue, it takes about 5~7 days from Korea.
    Could you wait more? ^^
    Best regards,
    Choi

  • Question : Inquiry related delivery from Mei****Jul 29, 2019

    Hi it been a week of purchase, with no updates on shipping, kindly respond

    Answer : [Re] Inquiry related delivery from Mei****

    Hi,
    I shipped today, sorry for the delay.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Restock★ Tayo pull back mini cars (Frank / Toto) / Tayo Gani Lani Rogi Toto Pet Nuri Cito Alice Lubby Carry BongBong
★Restock★ Tayo pull back mini cars (Frank / Toto) / Tayo Gani Lani Rogi Toto Pet Nuri Cito Alice Lubby Carry BongBong
Item Q&A
  • Question : Inquiry for the item from cyu****Dec 17, 2019

★Pinkfong baby shark harness backpack / Baby shark bag
★Pinkfong baby shark harness backpack / Baby shark bag
Item Q&A
  • Question : Inquiry for the item from eff****Dec 14, 2019

    May i know the size?

    Answer : [Re] Inquiry for the item from eff****

    Hi,
    It's 21cm x 25.2cm x 9cm.
    Thanks.
    Best regards,
    Choi

★New Arrival★ The frozen mug cup / Elsa mug cup / Anna mug cup / Olaf mug cup / The frozen castle mug cup
★New Arrival★ The frozen mug cup / Elsa mug cup / Anna mug cup / Olaf mug cup / The frozen castle mug cup
Item Q&A
  • Question : Inquiry for the item from wsy****Dec 06, 2019

    Hi , may I know what’s the material ? Plastic or ceramic ? Thank you.

    Answer : [Re] Inquiry for the item from wsy****

    Hi,
    It's ceramic.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from wsy****

    Okay noted. I’m looking at plastic cup, Thanks

    Answer : [Re] Inquiry for the item from wsy****

    Hi,
    I also have plastic cup. ^^
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from wsy****

    Can pm me the link please

    Answer : [Re] Inquiry for the item from wsy****

    Hi,
    You can search at my mini shop.
    You can see frozen stuffs. ^^
    Best regards,
    Choi

  • Question : deliveryApr 26, 2014

    Hi, will the item be packed well to prevent breakage? I'm just afraid because it's coming all the way from Korea...
    Any report of broken items received by your customers?
    Thanks!

    Answer : [Re] delivery

    Hi,
    I try to pack with enough air cap, don't worry about that.
    Sometimes happen but it's seldom.
    Thanks.
    Best regards,
    Choi

☆Edison Training Chopsticks set☆ Pororo / Poli / Kitty / Pinkfong baby shark spoon case set
☆Edison Training Chopsticks set☆ Pororo / Poli / Kitty / Pinkfong baby shark spoon case set
Item Q&A
  • Question : Inquiry for the item from ngh****Dec 12, 2019

    My Inquiry
    1)What material is the chopsticks made of?
    2) made in Korea? If not, which country?
    3) plastic food grade? Plastic number?
    4) can withstand hot food?

    Answer : [Re] Inquiry for the item from ngh****

    Hi,
    All BPA free, some are made in Korea, some are made in China.
    It's safe for kids. ^^
    Have stock.
    Best regards,
    Choi

  • Question : Inquiry for the item from mar****Nov 21, 2019

    Hi, does the Pororo set comes with left hand chopsticks?

    Answer : [Re] Inquiry for the item from mar****

    Hi,
    Those are all right-handed.
    If you want left-handed, you can order seperately. ^^
    Best regards,
    Choi

  • Question : Inquiry for the item from sta****Mar 13, 2019

    Hi I will like to purchase this poli set but do you have the option for a left handed option for the chopsticks?

    Answer : [Re] Inquiry for the item from sta****

    Hi,
    I'm sorry the set is only right handed one. ^^;
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from sta****

    Hi if I’m entitled to free shipping as I’m ordering for >80 worth. And I’m ordering a left hand chopsticks also from your other listing. Can I don’t pay for the additional 6 dollar delivery??

    Answer : [Re] Inquiry for the item from sta****

    Hi,
    I'm sorry but if you order over $80 from my shop, then you don't need to pay.
    Could check again?
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from sta****

    Hi seller,

    There is still a $6 charged.

    Answer : [Re] Inquiry for the item from sta****

    The full $150.84 is payable to your shop only. There is no other purchase in my cart at the moment.

    Question : [Re] Inquiry for the item from sta****

    Hi,
    It's not same shipping group, that's why...
    You want poli step 1 left handed?
    If you order those ($150.84), then I offer you the poli left handed for gift. ^^
    Thanks.
    Best regards,
    Choi

    Answer : [Re] Inquiry for the item from sta****

    Hi Choi,
    Yes I’m purchasing 15 sets. It will be great if you can send me the poli step 1 left handed as a free gift.

    I will send in my order now. Thank you!

    Question : [Re] Inquiry for the item from sta****

    Hi the order is made. Do you think I can receive the items by 27th Mar?

    Answer : [Re] Inquiry for the item from sta****

    Hi,
    I think you can get before 27th Mar.
    I put the poli step 1 left handed for gift. ^^
    Thanks.
    Best regards,
    Choi

☆Edison Training Chopsticks☆ Pororo / Poli / Tayo / step 2 / left-handed (Qxpress)
☆Edison Training Chopsticks☆ Pororo / Poli / Tayo / step 2 / left-handed (Qxpress)
Item Q&A
  • Question : Inquiry for the item from ngh****Dec 12, 2019

    1)What material is the chopsticks made of?
    2) made in Korea? If not, which country?
    3) plastic food grade? Plastic number?
    4) can withstand hot food?

    Answer : [Re] Inquiry for the item from ngh****

    Hi,
    All BPA free, some are made in Korea, some are made in China.
    Have stock.
    Best regards,
    Choi

  • Question : Inquiry for the item from ker****Aug 04, 2019

    May i know the Edison training chopstick has left handed?

    Answer : [Re] Inquiry for the item from ker****

    Hi,
    Have.
    Type Po-3 is pororo step 2 left,
    Po-7 is pororo left,
    Pl-7 is poli left.
    Please check again. ^^
    Thanks.
    Best regards,
    Choi

  • Question : Inquiry related delivery from daw****Jun 12, 2019

  • Question : Inquiry for the item from jok****May 12, 2019

  • Question : Inquiry for the item from xua****Mar 13, 2019

    Hi, do you carry step 1 left handed training chopsticks? If so, can you advise which are the ones? Thank you.

    Answer : [Re] Inquiry for the item from xua****

    Hi,
    Type no. Po-7 is pororo step 1 left handed.
    Type no. Pl-7 is poli step 1 left handed.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Hot Sale★ Kid water bottle ★Frozen / Sofia / Princess water bottle / Picnic water bottle / cup
★Hot Sale★ Kid water bottle ★Frozen / Sofia / Princess water bottle / Picnic water bottle / cup
Item Q&A
  • Question : Inquiry for the item from ngh****Dec 12, 2019

    Sofia premium water bottle
    1) made in Korea?
    2) BPA free?
    3) plastic food grade number?
    4) have stock?

    Answer : [Re] Inquiry for the item from ngh****

    Hi,
    All BPA free, some are made in Korea, some are made in China.
    Have stock.
    Best regards,
    Choi

  • Question : Inquiry for the item from Noe****Jul 01, 2019

    Any item J in stock? How to order pls

    Answer : [Re] Inquiry for the item from Noe****

    Hi,
    I'm sorry that princess is sold out.
    Regards,
    Choi

    Question : [Re] Inquiry for the item from Noe****

    When will stock be arriving?

    Answer : [Re] Inquiry for the item from Noe****

    Can't get any more.
    No more stock in Korea. ^^;

  • Question : Plastic Grade?Sep 07, 2015

    May i know what is the plastic grade? Refer to the number within the triangular symbol at the bottom of the bottle. Thanks.

    Answer : [Re] Plastic Grade?

    Hi,
    For which water bottle?
    Could you let me know?
    I'll check for you.
    Best regards,
    Choi

    Question : [Re] Plastic Grade?

    Hi Choi, kindly check B and C. Thank you. :)

    Answer : [Re] Plastic Grade?

    Hi,
    The material is PP, SAN, ABS, Tritan.
    There is stated this no. at the bottom of the bottle, SW -2/4.
    Regards,
    Choi
    If stainless material, there is

  • Question : With Strap?Apr 22, 2015

    Does "A. Frozen tritan water bottle(+S$5.90)" come with strap?

    If not, can order?

    Answer : [Re] With Strap?

    Hi,
    It dosen't come with strap.
    Even though I send you spare strap, you can't use that strap, no hole or hook to hold.
    Best regards,
    Choi

  • Question : type IJan 11, 2015

    Water bottle type I with cup not stock? Round neck hander? When will have restock? Thanks

    Answer : [Re] type I

    Hi,
    I updated, please check again.
    We're ready stock. ^^
    Thanks.
    Best regards,
    Choi

    Question : [Re] type I

    Can hang on round neck n shoulder? Water bottle with long rope can put on round neck n shoulder? Bottle with cup? Thanks.

    Answer : [Re] type I

    Hi,
    Yes, can hang on round neck n shoulder, botthe with cup.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Hello Kitty★ Kitty Container Collection *Diverse Size* / Kitty Bowl / Square Container / Square Bowl
★Hello Kitty★ Kitty Container Collection *Diverse Size* / Kitty Bowl / Square Container / Square Bowl
Item Q&A
  • Question : Inquiry for the item from Jan****Dec 11, 2019

    Hi , is all the container in glass ?

    Answer : [Re] Inquiry for the item from Jan****

    Hi,
    It's plastic, you want glass?
    Best regards,
    Choi

핑크퐁 아기상어 민소매 유아내의 세트
핑크퐁 아기상어 민소매 유아내의 세트
Item Q&A
★NEW★ Pororo talking mart cash register toy / Pororo checkout counter / Pororo mart cashier toy (Qxpress)
★NEW★ Pororo talking mart cash register toy / Pororo checkout counter / Pororo mart cashier toy (Qxpress)
Item Q&A
  • Question : Inquiry for the item from vic****Dec 08, 2019

  • Question : Enquiries n shippingFeb 23, 2017

    hi
    i want to buy 3 items
    1) Pororo talking mart cash register toy
    2) Pororo Girl panty 3 items
    3) Pororo study watch

    Can you give me a discount and combine shipping , total what is the best price include shipping to singapore?

    We can deal directly thru paypal also possible.

    thank you
    joyce

    Answer : [Re] Enquiries n shipping

    Hi,
    Could you send me email?
    My email is
    seoki46@hotmail.com
    I just consider the shipping fee. ^^
    Best regards,
    Choi

★Frozen Olaf plush toy 25cm 35cm / Frozen Olaf rag doll
★Frozen Olaf plush toy 25cm 35cm / Frozen Olaf rag doll
Item Q&A
  • Question : Inquiry related delivery from 262****Dec 05, 2019

    Hi, when will I receive this in Singapore? I need it before 15th December. Thank you.

    Answer : [Re] Inquiry related delivery from 262****

    Hi,
    Well, it's quite urgent. ^^;
    I ship from Korea.
    If you still want to order, please order asap.
    Best regards,
    Choi

  • Question : Inquiry for the item from tri****Oct 19, 2017

  • Question : Inquiry for the item from tri****Oct 19, 2017

    hi when will your 35cm Olaf soft toy be back in stocks as I would like to get it very soon. thanks.

    Answer : [Re] Inquiry for the item from tri****

    Hi,
    I have 1pcs, it's last one.
    I updated the page, please check.
    I can ship today if you order today.
    Best regards,
    Choi

  • Question : Inquiry for the item from tri****Oct 19, 2017

    hi when will your 35cm Olaf soft toy be back in stocks as I would like to get it very soon. thanks.

    Answer : [Re] Inquiry for the item from tri****

    Hi,
    I have 1pcs, it's last one.
    I updated the page, please check.
    I can ship today if you order today.
    Best regards,
    Choi

Pororo Bath Time Water Gun / Pororo Toy
Pororo Bath Time Water Gun / Pororo Toy
Item Q&A
  • Question : Inquiry from ms.****Dec 02, 2019

  • Question : Inquiry for the item from ice****Nov 12, 2018

  • Question : Stock available pororo bath squirt toyFeb 18, 2016

    Hi, i would like to order 2 sets. Are they available? Can we use it as a cake topper? Whats the height of the figurine?

    Answer : [Re] Stock available pororo bath squirt toy

    Hi,
    Yes, available.
    Can use as a cake topper.
    It's about 7cm.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Stock available pororo bath squirt toy

    Hi Choi,

    Thank you. I will place my order. When will i receive my items after order?

    Answer : [Re] Stock available pororo bath squirt toy

    Hi,
    It takes about 10~14 days from Korea.
    Best regards,
    Choi

    Question : [Re] Stock available pororo bath squirt toy

    Ok noted. I need it as cake toppers for my son's bday. Do you think will be in time for the cake baker? She's doing 3 tier cake.

    Answer : [Re] Stock available pororo bath squirt toy

    Hi,
    When do you need?
    Regards,
    Choi

    Question : [Re] Stock available pororo bath squirt toy

    I need it for the baker by 5th March.

    Answer : [Re] Stock available pororo bath squirt toy

    Hi,
    It usually takes about 10 days from Korea.
    Please order by Qxpress, then you can get before birthday.
    Best regards,
    Choi

    Question : [Re] Stock available pororo bath squirt toy

    Pls refer to my order. 164044839

    Thank you!

    Answer : [Re] Stock available pororo bath squirt toy

    Hi,
    I ship today.
    I think you can get byfore 5th MAR.
    Regards,
    Choi

  • Question : Any more stock?Nov 03, 2015

    Hi, keen to purchase this item. When is the stock coming in? Thanks.

    Answer : [Re] Any more stock?

    Hi,
    I can ship out asap if you order. ^^
    Thanks.
    Best regards,
    Choi

★X-MAS SALE Pororo Cutlery★ Pororo Cup / Spoon Fork Chopsticks / Water Bottle / Lunchbox / Tray (Given Sweety)
★X-MAS SALE Pororo Cutlery★ Pororo Cup / Spoon Fork Chopsticks / Water Bottle / Lunchbox / Tray (Given Sweety)
Item Q&A
  • Question : Inquiry for the item from anv****Nov 29, 2019

    Hi! C101 qnd C102 not available?

    Answer : [Re] Inquiry for the item from anv****

    Hi,
    Plz check here,
    https://www.qoo10.sg/item/X-MAS-SALE-PORORO-CUTLERY-PORORO-CUP-SPOON-FORK-CHOPSTICKS-WATER/415426580
    Best regards,
    Choi

  • Question : Inquiry for the item from vin****Oct 09, 2019

    Hi can check for A103 is it comes with fork and spoon?

    Answer : [Re] Inquiry for the item from vin****

    Hi,
    Nope, you can select spoon or fork seperately.
    Regards,
    Choi

  • Question : Inquiry for the item from vin****Oct 07, 2019

    Hi will u be restocking pororo bowls plates cups and water bottle?

    Answer : [Re] Inquiry for the item from vin****

    Hi,
    Could you check here?
    https://www.qoo10.sg/item/X-MAS-SALE-PORORO-CUTLERY-PORORO-CUP-SPOON-FORK-CHOPSTICKS-WATER/415449305

  • Question : Inquiry for the item from ir2****Feb 06, 2019

    hi ! will there be a restock for B104 ?

    Answer : [Re] Inquiry for the item from ir2****

    Hi,
    You want small size or big size?
    If small size, please check the link.
    If you want big size, please let me know again. ^^
    https://www.qoo10.sg/item/PORORO-MULTIPURPOSE-STAINLESS-BOWL-SMALL/426906986
    Thanks.
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from ir2****

    may i know the measurement for the big one ?

    Answer : [Re] Inquiry for the item from ir2****

    Hi,
    Small one is 10cm x 5cm.
    Big one is 12cm x 7.5cm.
    Thanks.
    Best regards,
    Choi

  • Question : Inquiry for the item from 240****Nov 19, 2018

    Hi i cant B105 . i need 1 pink and blue
    thanks

    Answer : [Re] Inquiry for the item from 240****

    Hi,
    I'm sorry those bowl are sold out.
    Regards,
    Choi

+View all Notice, FAQ, Q&A >>
★The Frozen★ Disney The Frozen Rain boots / Girls Rainboot
★The Frozen★ Disney The Frozen Rain boots / Girls Rainboot
Item Q&A
  • Question : Inquiry related delivery from drk****Nov 20, 2019

    hi
    how long it will take to singapore?

    Answer : [Re] Inquiry related delivery from drk****

    Hi,
    The length is about 17cm, right?
    I think you should order size 160mm~170mm.
    But the design is little bit changed, is it ok?
    It takes about 7~10 days from Korea.
    Please let me know whether you still want, so I send you new rainbow's photos. ^^
    Best regards,
    Choi

★Kitty [BiBi] RainBoots / Kitty Pink Rain Boots
★Kitty [BiBi] RainBoots / Kitty Pink Rain Boots
Item Q&A
  • Question : Inquiry for the item from drk****Nov 20, 2019

    hi
    how do.I choose the size for 3 years old toddlers?
    also how long it will take for delivery?

    Answer : [Re] Inquiry for the item from drk****

    Hi,
    The length is about 17cm, right?
    I think you should order size 160mm~170mm.
    But the design is little bit changed, is it ok?
    It takes about 7~10 days from Korea.
    Please let me know whether you still want, so I send you new rainbow's photos. ^^
    Best regards,
    Choi

  • Question : Shoe sizeApr 22, 2014

    Hi,

    I would like to ask, my girl is 2 years old and wears US 6.5 from Stride Rite. Any suitable size for her for the pink Hello Kitty rain boots that we can get for her? Thank you.

    Answer : [Re] Shoe size

    Hi,
    The smallest size is 150mm.
    I think it's also little bit bigger for her.
    Because the insole size is 160mm.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Shoe size

    Hi Choi,

    Noted. Thank you for your reply.

    Best regards,
    Wendy

    Answer : [Re] Shoe size

    ^^

★Disney Sofia Princess Cutlery★ Sofia cup / Sofia water bottle / Sofia stainless bowl / Sofia chopstick / Sophia lunchbox
★Disney Sofia Princess Cutlery★ Sofia cup / Sofia water bottle / Sofia stainless bowl / Sofia chopstick / Sophia lunchbox
Item Q&A
  • Question : Inquiry for the item from rns****Nov 08, 2019

    I want to buy sofia water bottle B. Is it available? Thank you

    Answer : [Re] Inquiry for the item from rns****

    Hi,
    You still want the waterbottle?
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from rns****

    Do you have this water bottle B? How much?

    Answer : [Re] Inquiry for the item from rns****

    Hi,
    Yes, have stock.
    I updated the page, you can order now.
    Please select type waterbottle B.
    Best regards,
    Choi

  • Question : Can items share 1 shipping?Mar 10, 2016

    Hi choi,
    I've placed order for Sophia items yesterday with another account but system auto charged shipping by per item. If final shipping charges you got is Cheaper by weight can you include poli cup in the parcel? Thanks.

    Answer : [Re] Can items share 1 shipping?

    Hi,
    Thanks for ordering.
    Your orders are ready.
    I ship tomorrow.
    The poli cup is limited stock.
    I put another little gift instead. ^^
    Thanks.
    Best regards,
    Choi

    Question : [Re] Can items share 1 shipping?

    Thank you she loves the gift!

    Answer : [Re] Can items share 1 shipping?

    ^^

  • Question : Can more than 1 item share 1 shipping fee?Mar 09, 2016

    Hi I would like to buy 1 small bowl 1 soup bowl 1 cup 1 straw cup. Does your shipping go by weight or item? Can you combine the shipping and go by total weight?
    Also I saw you sell poli too. Can I combine that too?

    Answer : [Re] Can more than 1 item share 1 shipping fee?

    Hi,
    I also have to pay the fee based on the weight.
    Which poli items do you need?
    If you order more, I consider the fee.
    Please let me know.
    Thanks.
    Best regards,
    Choi

    Question : [Re] Can more than 1 item share 1 shipping fee?

    Hi I intend order 1 soup bowl, 1 bowl with handle, 1 cup, 1 straw steel cup - all above Sofia.
    1 cup, 1 soup bowl - poli.
    I'll order from another account of the above items stated.
    Pls help me combine in 1 postage and go by weight thank you. I believe it is slightly cheaper than if go by item.

    Answer : [Re] Can more than 1 item share 1 shipping fee?

    Hi,
    I check the stock first and let you know again.
    Regards,
    Choi
    Hi,
    Thanks for ordering.
    Your orders are ready.
    I ship tomorrow.
    The poli cup is limited stock.
    I put another little gift instead. ^^
    Thanks.
    Best regards,
    Choi

  • Question : Shipping feeMay 27, 2015

    Why is there a need to charge 2 shipping fee if I buy 2 items? Isn't it charge one time ? How heavy can a water bottle to be ?

    Answer : [Re] Shipping fee

    Hi,
    I also have to pay the fee based on the weight.
    That's why...
    Please understand.
    Thanks.
    Best regards,
    Choi

  • Question : Order number 47539735Oct 22, 2014

    Hi, I paced the order on 11 October and have not received the water bottle. Can you advise when I can expect to receive it please? Thanks.

    Answer : [Re] Order number 47539735

    Hi,
    Thanks for ordering.
    It takes 10~14 days from Korea, but can be delayed more.
    Could you wait few days more?
    Hope you got soon.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Thomas★ Thomas Kids Swimsuit set
★Thomas★ Thomas Kids Swimsuit set
Item Q&A
  • Question : Inquiry for the item from jen****Nov 15, 2019

    May i know do you have for size UK 22,? Thanks

    Answer : [Re] Inquiry for the item from jen****

    Hi,
    Can I ask you how old he is?
    Best regards,
    Choi

    Question : [Re] Inquiry for the item from jen****

    12 yrs old

    Answer : [Re] Inquiry for the item from jen****

    Oh, 12yrs old?
    This swimsuit is for 3~5 yrs old.
    How about othe design?
    You only want thomas design?
    Best regards,
    Choi

★Tayo garage ★Tayo garage including Tayo and Rogi bus / Tayo toy / Tayo car
★Tayo garage ★Tayo garage including Tayo and Rogi bus / Tayo toy / Tayo car
Item Q&A
  • Question : Inquiry for the item from leo****Nov 15, 2019

  • Question : lani n ganiJan 03, 2016

    Can i just order the 2 addition bus witout the garage? Pls advise how i can just get these 2 bus and the shipping charges thanks.

    Answer : [Re] lani n gani

    Hi,
    Please check here.
    Thanks.
    Best regards,
    Choi

  • Question : Is there a hook under the buses?Nov 03, 2015

    Hi, when u look under the buses, do they a hook at the back , and a hole in front , so that we can hook the buses to each other?
    Thanks

    Answer : [Re] Is there a hook under the buses?

    Hi,
    These buses don't have a hook.
    Best regards,
    Choi

  • Question : Which bus sizes can the garage fit?Oct 17, 2015

    Hi, I have almost full set of pull back buses. I intend to get the garage. Can I know what bus sizes fit into the garage? Those buses I have measures 5cm (width) X 11cm (length) X 5cm (height).

    Can I get the garage without the Toyo and Rogi which comes with it? Because I already have them.

    Answer : [Re] Which bus sizes can the garage fit?

    Hi,
    I'm sorry it's impossible.
    And the tayo size buses are fit in garage toy.
    Frank & toto & cito bus is big for garage toy.
    Best regards,
    Choi

    Question : [Re] Which bus sizes can the garage fit?

    So my current tayo buses can fit into the garage right?

    Answer : [Re] Which bus sizes can the garage fit?

    Hi,
    Yes, cito toy is bigger.
    Regards,
    Choi

  • Question : Adding Cito busOct 16, 2015

    Hi, I want to purchase the garage and one additional Cito bus. Can u add and ship it together with the garage? Because now it's charging me shipping of $21+ for the garage and $6 for Cito.

    Answer : [Re] Adding Cito bus

    Hi,
    I'm sorry I also have to pay the fee based on the weight.
    Please understand.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★New Arrival★★Happycall Diamond Wok Pan★ 24cm / 26cm / 28cm (Registered / Given sweety)
★New Arrival★★Happycall Diamond Wok Pan★ 24cm / 26cm / 28cm (Registered / Given sweety)
Item Q&A
  • Question : Inquiry related delivery from swt****Nov 13, 2019

    If I order now, possible to deliver by Friday?

    Answer : [Re] Inquiry related delivery from swt****

    Hi,
    Sorry, it's impossible, I ship from Korea. ^^;
    Regards,
    Choi

  • Question : Inquiry for the item from fsd****Nov 10, 2019

    Is this the black edition wok?

    Answer : [Re] Inquiry for the item from fsd****

    Hi,
    No, it's not.
    You can select the pan size.
    You want black edition?
    Best regards,
    Choi

  • Question : Inquiry for the item from tcl****Dec 11, 2018

    Can i order wok together with glass lid

    Answer : [Re] Inquiry for the item from tcl****

    Hi,
    Please check the link.
    https://www.qoo10.sg/item/HAPPY-CALL-HAPPYCALL-DIAMOND-COATING-WOK-PAN-28CM-LID-28CM-COMBIE/413614091
    Thanks.
    Best regards,
    Choi

  • Question : Different type of 28CM WokMar 12, 2018

    Hi,

    I am looking for 28CM WOK, i saw a few types with different pricing. May i ask what are their different and which is the latest type.

    Thank you!

    Answer : [Re] Different type of 28CM Wok

    Hi,
    Please order at this link.
    https://www.qoo10.sg/item/HAPPY-CALL-HAPPYCALL-NEW-ARRIVAL-HAPPY-CALL-DIAMOND-COATING/413614526
    Thanks.
    Best regards,
    Choi

  • Question : StoveJun 03, 2016

    Can I use this wok on a gas stove?

    Answer : [Re] Stove

    Hi,
    Yes, but can't use on induction.
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Robocar Poli★ Poli Kids Balloon  PinkBlue
★Robocar Poli★ Poli Kids Balloon PinkBlue
Item Q&A
  • Question : Inquiry related delivery from Mis****Nov 08, 2019

  • Question : Order 245700031Feb 21, 2018

    Hi,

    I have not received any parcel and yet the delivery stated as complete. You said you will check on the next day on 18 Feb. However, you did not reply me the status.

    Answer : [Re] Order 245700031

    Hi,
    Your order already delivered.
    Here is the status.

    Date

    Status

    Post office/Airport

    Details


    17:53 02-Feb-2018 Posting/Collection SUWON
    Posting office zip code : 16326

    Transit or Destination country : SINGAPORE

    18:21 02-Feb-2018 Handed over to Transport companies SUWON
    18:57 02-Feb-2018 SUWON MAIL CENTER
    21:38 02-Feb-2018 Handed over to Transport companies SUWON MAIL CENTER
    23:15 02-Feb-2018 INTERNATIONAL POST OFFICE
    11:28 05-Feb-2018 Ready for dispatch INTERNATIONAL POST OFFICE
    Dispatch number : 25

    14:27 05-Feb-2018 Handed over to Transport companies INCHEON
    Flight number : OZ751

    07:23 09-Feb-2018 Arrival at inward office of exchange SGSINA
    21:08 12-Feb-2018 Delivery complete SGSINA
    Recipient : ()

    Result : Delivery complete

    Question : [Re] Order 245700031

    Show me the sign off of recipient. I nvr receive.

    Answer : [Re] Order 245700031

    Which is the delivery company in singapore and what is the delivery reference number ?

    Question : [Re] Order 245700031

    Hi, i found the bag. Thanks and sorry.

    Answer : [Re] Order 245700031

    That's great. ^^

  • Question : Inquiry related delivery from ban****Feb 20, 2018

  • Question : Inquiry related delivery from ban****Feb 20, 2018

    Hi, is it possible to get the balloons by this Saturday? For my son's 1 year old birthday party

    Answer : [Re] Inquiry related delivery from ban****

    Hi,
    Oh, it's too urgent.
    I ship from Korea.
    If you order by EMS, then you can get before Sat.
    Best regards,
    Choi

  • Question : enquiryMar 31, 2017

    Hi,

    may i know how long does the shipping takes?
    i would like to purchase 4 pink and 16 blue. is there any discount for bulk purchase?

    thanks :)

    Answer : [Re] enquiry

    Hi,
    It takes about 7~10 days from Korea.
    I put little poli gift instead like a poli stickers. ^^
    Thanks.
    Best regards,
    Choi

+View all Notice, FAQ, Q&A >>
★Pororo / Poli / Thomas / Princess / Kitty / Cars★ Stainless bowl cup spoon fork set
★Pororo / Poli / Thomas / Princess / Kitty / Cars★ Stainless bowl cup spoon fork set
Item Q&A
  • Question : Inquiry for the item from May****Nov 06, 2019

    Will there be restock for thomas set?

    Answer : [Re] Inquiry for the item from May****

    Hi,
    Can I confirm next Tue or Wed?
    Best regards,
    Choi

  • Question : availabilityFeb 10, 2014

    Hi,

    Do u have the set in my melody, rilakkuma or miffy? Thanks

    Answer : [Re] availability

    Hi,
    Yes, have miffy set.
    We'll update and inform you again.
    Thanks.
    Best regards,
    Choi
    Hi,
    It's the miffy set.
    Please check the picture first. ^^
    Sorry for the late reply, was checking whether can get from supplier.
    Thanks.
    Best regards,
    Choi

  • Question : pls Ignore my previous question.Sep 24, 2013

    I have already re-placed the order.

    Answer : [Re] pls Ignore my previous question.

    Hi,
    You ordered again, right?
    Already shipped.
    Thanks.
    Best regards,
    Choi

  • Question : Change to Kitty setSep 24, 2013

    Hi,
    I just ordered two set, one Princess, one Cars. can you help to change the Princess set to Kitty?
    Thanks

    Answer : [Re] Change to Kitty set

    Hi,
    You ordered again, right?
    Already shipped.
    Thanks.
    Best regards,
    Choi

  • Question : Where is my item ?Jul 30, 2013

    I've ordered one car set and one princess set very long time ago. I can only see the tracking until the items reached Seoul airport BUT I HAVE NOT RECEIVE THEM AT ALL. The order numbers are 34955408 and 34955409. Where are my items ?

    Answer : [Re] Where is my item ?

    Hi,
    Please wait another week.
    Hope you already got.
    Sometimes it delivers to customer too late.
    It's courier problem.
    Please call and ask your side post office.
    It's faster.
    Thanks.
    Best regards,
    Choi
    hoi

+View all Notice, FAQ, Q&A >>