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Item Question & Answer
[DIY Parts] Modular Cube Storage System Rack Shelf Wardrobe Book Shelf Shoe Rack Kids Cabinet
[DIY Parts] Modular Cube Storage System Rack Shelf Wardrobe Book Shelf Shoe Rack Kids Cabinet
Item Q&A
  • Question : Inquiry for the item from serene_liew16May 13, 2021

  • Question : Inquiry for the item from athilah71May 05, 2021

  • Question : Inquiry for the item from mjozoneApr 28, 2021

  • Question : Inquiry for the item from yatsdnbhdJan 31, 2021

  • Question : Inquiry from suqin218Jan 29, 2021

    Hi, will you be restocking 35X35 white panel?

    Answer : [Re] Inquiry from suqin218

    Hi, restocks will only reach sometime in March or so

+View all Notice, FAQ, Q&A >>
Stand Up Desk Riser Standing Converter Dual Monitor and Laptop Table With Adjustable Height
Stand Up Desk Riser Standing Converter Dual Monitor and Laptop Table With Adjustable Height
Item Q&A
  • Question : Inquiry for the item from JulianneMay 10, 2021

    Hi, I would like to check if you have stock currently. If yes, how long will it take for the delivery? And where was the item manufactured?

    It is stated that the weight of the item is 17kg, and yet the max load is 17kg too? Please confirm. Thank you.

    Answer : [Re] Inquiry for the item from Julianne

    Our items are in stock in Singapore. The item is made in China.
    We pack items in 1 working day, and Qxpress will collect the item. Usually will reach buyer in about 2 to 3 working days.

    Question : [Re] Inquiry for the item from Julianne

    The item weight is about 13.5kg.

    The maximum load is 17kg.
    15kg for the desktop area, 2kg for the keyboard area.

Stainless Steel Thermal Coffee Mug Bubble Tea Cup Vacuum Insulated Travel Mug
Stainless Steel Thermal Coffee Mug Bubble Tea Cup Vacuum Insulated Travel Mug
Item Q&A
  • Question : Inquiry related delivery from vingohcyMay 07, 2021

    Possible for self collection?

    Answer : [Re] Inquiry related delivery from vingohcy

    Hi, you can self collect at the following address.

    THIS IS IMPORTANT:
    Please indicate "FOR SELF COLLECTION" in the MEMO TO SELLER during purchase so that we will not ship it out.
    If you do not indicate, we cannot let you self collect if we had already shipped out the item(s).

    Nordcom One
    3 Gambas Crescent
    Singapore 757088
    Opening hrs: 10.30am to 12.30pm, 2.30pm to 4.30pm Tues to Thurs.
    Closed on Mon, Fri, Sat, Sun, PH

    Self collection is by appointment only, so please let us know the date/time you will self collect.
    Please whatsapp to 90068621 upon arrival at Nordcom One.

    Gentle reminder: Warehouse is NOT OPEN for visitors due to recent covid19 environment. Items will be placed outside door around the time of visit for buyer to do contactless pick up.

    Thank you.

    Question : [Re] Inquiry related delivery from vingohcy

    I cannot select self collection. Does it mean that even if I self collect still need to pay shipping?

    Answer : [Re] Inquiry related delivery from vingohcy

    There is no self collection option for our Qoo10 store.

    You may just wish to let me know date/ time and the items you need. Then just pay directly here at the warehouse to save on delivery fees

    Question : [Re] Inquiry related delivery from vingohcy

    Can I come tomorrow 2:30pm? I want the black 500ml

    Answer : [Re] Inquiry related delivery from vingohcy

    Hi, I will prepare a Black 500ML. Will leave the item with my warehouse team since I may not be around at 2.30pm

    Question : [Re] Inquiry related delivery from vingohcy

    We are at this address

    Nordcom One
    3 Gambas Crescent
    #07-16
    Singapore 757088

    Answer : [Re] Inquiry related delivery from vingohcy

    Amount is $10.90.

    cash/paynow/paylah accepted.
    You can also use Gpay to scan the QR code on the inside of the warehouse door to make payment.

  • Question : Inquiry for the item from LeowMar 13, 2021

    I read a comment from one buyer that says product booklet mentioned that the mug cannot be used for coffee, tea and acidic beverages?

    Can I know why ?

    Thanks

    Answer : [Re] Inquiry for the item from Leow

    Hi, this is just a precautionary warning since there had been recent studies which show that coffee, tea and acidic beverages should not be put in stainless steel containers for long as prolonged consumptions may result in supposed health issues. You may wish to google this up.
    The suppliers of drinking containers may have had to comply with some policies to include this statement in all product brochures.

    However, there is no immediate damage or lethal poison should we still use such containers for drinking coffee/ tea/ soft drinks. I still do so, but of course I don't soak my beverage for many hours in the containers.

    So, in short, please do google on this issue to find out more.

    Thank you.

  • Question : Inquiry for the item from aloDec 29, 2020

    Hi seller, how long does the retention of heat hold? The lid airtight/leak proof?

    Answer : [Re] Inquiry for the item from alo

    Should be able to hold heat for a few hours at least.
    The lid is leak proof but not meant to be used as a bottle (so please don't put liquids in and try to carry around in your bag)

  • Question : Inquiry for the item from LeenDec 09, 2020

Dual Screen Monitor Stand - Two Double Articulating Gas Spring Monitor Arm - Adjustable Desk Mount
Dual Screen Monitor Stand - Two Double Articulating Gas Spring Monitor Arm - Adjustable Desk Mount
Item Q&A
  • Question : Inquiry for the item from ativeclodyxesMay 09, 2021

    Hi how tall is the pole?

    Answer : [Re] Inquiry for the item from ativeclodyxes

    Hi, do allow me sometime to get the item and measure to be exact.

    The pole is much shorter than shown in the photos though.
    A more accurate height as depicted

  • Question : Inquiry for the item from bR4****May 06, 2020

  • Question : Inquiry related delivery from kha****Apr 01, 2020

    Can I self-collect the items?

    Answer : [Re] Inquiry related delivery from kha****

    Hi, you can self collect at the following address.

    THIS IS IMPORTANT:
    Please indicate "FOR SELF COLLECTION" in the MEMO TO SELLER during purchase so that we will not ship it out.
    If you do not indicate, we cannot let you self collect if we had already shipped out the item(s).

    Nordcom One
    3 Gambas Crescent
    Singapore 757088
    Opening hrs: 10.30am to 12.30pm, 2.30pm to 4.30pm Tues to Thurs.
    Closed on Mon, Fri, Sat, Sun, PH

    Self collection is by appointment only, so please let us know the date/time you will self collect.
    Please whatsapp to 90068621 upon arrival at Nordcom One.

    Gentle reminder: Warehouse is NOT OPEN for visitors due to recent covid19 environment. Items will be placed outside door around the time of visit for buyer to do contactless pick up.

    Thank you.

  • Question : Inquiry for the item from msl****Jul 19, 2019

300ml Portable Mini Air Humidifier USB Diffuser Purifier Car Humidifier With LED Night Light
300ml Portable Mini Air Humidifier USB Diffuser Purifier Car Humidifier With LED Night Light
Item Q&A
  • Question : Inquiry for the item from AnnMay 08, 2021

  • Question : Inquiry for the item from zzuoerApr 18, 2021

  • Question : Inquiry for the item from jamiemt11Apr 06, 2021

  • Question : Inquiry for the item from JoycelynMar 30, 2021

    Hi, when will be the bundle item be available?

    Answer : [Re] Inquiry for the item from Joycelyn

    Sorry, which bundle do you mean please?

    Question : [Re] Inquiry for the item from Joycelyn

    The bundle, including the cotton.

    Answer : [Re] Inquiry for the item from Joycelyn

    Oh, the cotton cores are out of stock right now and would only reach in about 4 weeks or so. Each humidifier comes with 2 cores (1 already inserted, 1 spare in the box).
    You could purchase the humidifer for use first, and purchase the cores when they arrive.

    Cheers

    Question : [Re] Inquiry for the item from Joycelyn

    Ahhh. I seee. Ok.
    Thanks for the advise.

    Answer : [Re] Inquiry for the item from Joycelyn

    Thank you so much!

  • Question : Inquiry for the item from xiaoxiaoxiaooo122Mar 03, 2021

+View all Notice, FAQ, Q&A >>
Ladies Ultra Low-Cut Invisible Boat Socks | Non-Slip Modal Cotton Bamboo Fiber Women Socks
Ladies Ultra Low-Cut Invisible Boat Socks | Non-Slip Modal Cotton Bamboo Fiber Women Socks
Item Q&A
  • Question : Inquiry for the item from muigek34May 07, 2021

  • Question : Inquiry for the item from orhniNov 13, 2020

  • Question : Inquiry for the item from nas****Jun 02, 2020

  • Question : Inquiry for the item from ann****May 27, 2020

    Hi, anymore peach colour for SK7010 ?

    Answer : [Re] Inquiry for the item from ann****

    Hi,
    all colours are in stock for SK7010. Those you see with quantities for sale on Qoo10 will be in stock.

    Those with 0 quantities woud have no more stock and may not be restocked anymore.
    Thank you.

  • Question : Inquiry for the item from lin****Nov 27, 2019

    Hi any design that can fit a child feet 16cm?

    Answer : [Re] Inquiry for the item from lin****

    Hi,

    for the adult socks I don't think so. May be too big.

    Thank you.

+View all Notice, FAQ, Q&A >>
External DVD Drive USB 3.0 RW Portable DVD/CD RW Reader Burner Writer for Laptop Desktop
External DVD Drive USB 3.0 RW Portable DVD/CD RW Reader Burner Writer for Laptop Desktop
Item Q&A
  • Question : Inquiry related delivery from foreverbears_86May 05, 2021

    Hi may I know how long will item take to deliver? If order tdy

    Answer : [Re] Inquiry related delivery from foreverbears_86

    Hi, we process and ship orders within 2 to 3 working days from payment date. Delivery speeds depend on courier so most likely will receive in 3 to 5 working days. Thank you.

  • Question : Inquiry for the item from samsinmeiApr 02, 2021

    Dear Seller, may I know when will have the new stock for black color?

    Answer : [Re] Inquiry for the item from samsinmei

    Hi, new stocks may arrive in about 2 to 3 weeks.

[10pcs] Kitchen Hand Towel Dish Cleaning Coral Fleece Microfiber Cloth Wipes
[10pcs] Kitchen Hand Towel Dish Cleaning Coral Fleece Microfiber Cloth Wipes
Item Q&A
  • Question : Inquiry for the item from HuatkuehMay 04, 2021

  • Question : Inquiry for the item from rinatanFeb 24, 2021

    Is there ready stock for M size ? Thanks

    Answer : [Re] Inquiry for the item from rinatan

    Hi yes. Quantities available for sale on Qoo10 are all ready stock in SG :)

  • Question : Inquiry for the item from Emilykoh76Dec 19, 2020

    When will restock L size?? Thank

    Answer : [Re] Inquiry for the item from Emilykoh76

    Restocks in about 3 weeks or so

  • Question : Inquiry for the item from wjtdgoh9Dec 14, 2020

    Can i choose the colors?
    Thx n regards

    Answer : [Re] Inquiry for the item from wjtdgoh9

    Sorry the items come in packs of 10 pcs. So we can't mix and match. Cheers!

  • Question : Inquiry for the item from amy_lee9182Dec 12, 2020

    When small size available?

    Answer : [Re] Inquiry for the item from amy_lee9182

    Hi, it will be available in about 3 weeks time.

+View all Notice, FAQ, Q&A >>
Over The Sink Dish Drying Rack Stainless Steel Chrome Kitchen Dish Rack
Over The Sink Dish Drying Rack Stainless Steel Chrome Kitchen Dish Rack
Item Q&A
  • Question : Inquiry for the item from Jon KMay 02, 2021

    Are 60/90cm the internal or the external width of the rack stand

    Answer : [Re] Inquiry for the item from Jon K

    Hi, no it's the inside. So measured from the inner part of the legs to the other inner part of the leg.

  • Question : Inquiry for the item from cookiie777Mar 03, 2021

    Hi seller, when will stock be in for the 60cm?

    Answer : [Re] Inquiry for the item from cookiie777

    Hi restocks may reach in about 2 to 4 weeks. Thank you

  • Question : Inquiry for the item from cookiie777Feb 22, 2021

  • Question : Inquiry for the item from LkkhimNov 14, 2020

  • Question : Inquiry for the item from neverland113Oct 26, 2020

    Hi I'm interested, just wonder if I can collect from ur shop upon purchase?

    Answer : [Re] Inquiry for the item from neverland113

    Hi, yes it is possible, but the shipping fee refunded would be partial as Qoo10 takes a cut of all sales inclusive of shipping fee paid.

    Question : [Re] Inquiry for the item from neverland113

    THIS IS IMPORTANT:
    Please indicate "FOR SELF COLLECTION" in the MEMO TO SELLER during purchase so that we will not ship it out.
    If you do not indicate, we cannot let you self collect if we had already shipped out the item(s).

    Nordcom One
    3 Gambas Crescent
    Singapore 757088
    Opening hrs: 10.30am to 5pm Mon to Fri
    Closed on Sat, Sun, PH

    Self collection is by appointment only, so please let us know the date/time you will self collect.

    Gentle reminder: Warehouse is NOT OPEN for visitors due to recent covid19 environment. Items will be placed outside door around the time of visit for buyer to do contactless pick up.

    Thank you.

+View all Notice, FAQ, Q&A >>
[Nubra/ Seamless Bra] Invisible Adhesive Nubra/ Seamless Bras Bridal Wedding PUSH UP Nipple Sticker
[Nubra/ Seamless Bra] Invisible Adhesive Nubra/ Seamless Bras Bridal Wedding PUSH UP Nipple Sticker
Item Q&A
  • Question : Inquiry for the item from AtMar 28, 2021

  • Question : Inquiry for the item from trienathmFeb 26, 2021

    Hi! When will the new generation/3D/A Cup be restocked?

    Answer : [Re] Inquiry for the item from trienathm

    Hi, restocks should reach within 1 to 3 weeks. We aren't too sure of the shipping schedules too.

  • Question : Inquiry related delivery from delicate.xuanFeb 06, 2021

  • Question : Inquiry for the item from bowdowntosleiJan 26, 2021

    Hi. Any replenish stock for nu1201 3d enhancement?

    Answer : [Re] Inquiry for the item from bowdowntoslei

    Hi, restocks should reach in about 2 to 3 weeks

  • Question : Inquiry for the item from bowdowntosleiJan 26, 2021

    Hi. Any replenish stock for nu1201?

    Answer : [Re] Inquiry for the item from bowdowntoslei

    Hi restocks will only reach in about 2 to 3 weeks

+View all Notice, FAQ, Q&A >>
Wireless Motion Sensor LED Light Night Lamp USB Rechargeable Built-in Magnet
Wireless Motion Sensor LED Light Night Lamp USB Rechargeable Built-in Magnet
Item Q&A
  • Question : Inquiry for the item from plene_00Apr 30, 2021

  • Question : Inquiry for the item from leen10Apr 19, 2021

  • Question : Inquiry related cancel and refund from Lingwl2002Apr 01, 2021

  • Question : Inquiry for the item from berMar 27, 2021

    Hi, can last how long after charge?

    Answer : [Re] Inquiry for the item from ber

    Hi, depends on whether you set it on motion sensor, or if you have it on permanently. Also depends the brightness you choose.

    Should last several days at least with it on motion sensor mode.

  • Question : Inquiry for the item from LingMar 16, 2021

    Hi when will you restock your 21 cm cool liggt

    Answer : [Re] Inquiry for the item from Ling

    Hi, the stock just arrived and it's available for purchase now. Thanks.

+View all Notice, FAQ, Q&A >>
Bicycle Light Front And Rear Bike Accessories Rechargeable By USB
Bicycle Light Front And Rear Bike Accessories Rechargeable By USB
Item Q&A
CREE LED Cob Flashlight Torch Light Bicycle Light T6 Q5 USB Charging
CREE LED Cob Flashlight Torch Light Bicycle Light T6 Q5 USB Charging
Item Q&A
  • Question : Inquiry for the item from magleowApr 28, 2021

  • Question : Inquiry for the item from eric9226Apr 15, 2021

    Hi, I need 3pcs by tomorrow.. able to self collection?

    Answer : [Re] Inquiry for the item from eric9226

    Hi, we are currently already closed. If you wish to drop by tomorrow (opens at 10am), then yes you can come and purchase/ collect on the spot.

    We are at Nordcom One 3 Gambas Crescent S757088.

    Question : [Re] Inquiry for the item from eric9226

    Do note that T6 is sold out though. We only have Q5 and COB now.

  • Question : Inquiry for the item from SimsimNov 16, 2020

    Hi seller,

    For Q5, can I select the “high” mode for dominant use? Is there a way to turn off the “Low” and “strobe” modes?

    Worry that the power button will spoil easily if I have to click a few times just to turn it off

    Thanks!

    Answer : [Re] Inquiry for the item from Simsim

    Hi, no, there is no function to set it to high mode.

  • Question : Inquiry for the item from SimsimNov 09, 2020

    Which model uses batteries and not USB-charging?

    Answer : [Re] Inquiry for the item from Simsim

    Hi, all the torches need USB charging.

  • Question : Inquiry for the item from karenwonglhSep 05, 2020

    When is stock for T6 coming? Bought one earlier & it's very handy.

    Answer : [Re] Inquiry for the item from karenwonglh

    Hi, restock will usually be around 2 -3 weeks time.

    Question : [Re] Inquiry for the item from karenwonglh

    Meaning mid sep? Able to drop me a note if stock arrived?

    Answer : [Re] Inquiry for the item from karenwonglh

    Please email us at g.lovelyshop@gmail.com with the stock update request. Thank you.

    Question : [Re] Inquiry for the item from karenwonglh

    Will do. Thank you.

    Answer : [Re] Inquiry for the item from karenwonglh

    Will do. Thank you.

    Question : [Re] Inquiry for the item from karenwonglh

    You are welcome

+View all Notice, FAQ, Q&A >>
Rocky Mountain Vacuum Insulated Tumbler BPA Free Stainless Steel Thermal Thermos Flask Mug Cup Water
Rocky Mountain Vacuum Insulated Tumbler BPA Free Stainless Steel Thermal Thermos Flask Mug Cup Water
Item Q&A
  • Question : Inquiry for the item from sweet_starliteApr 26, 2021

    Hi i see that you have an option “Rocky Mountain Tumber (airtight sliding lid)”. This includes both the tumbler and the sliding lid? Thank you.

    Answer : [Re] Inquiry for the item from sweet_starlite

    Hi, the option you had purchased is indeed for 1 tumbler + 1 sliding lid. Thank you!

  • Question : Inquiry for the item from jajaa0308Apr 10, 2021

    Hello may i know if i want to bring the tumblr out and put it inside my bag will there be a leakage? Which lid is suitable?

    Answer : [Re] Inquiry for the item from jajaa0308

    Hi, the lids are not meant to be leak proof. Would not recommend to use this for bringing in bag.
    You may wish to check out our other types of bottles instead which are leak proof: https://www.qoo10.sg/item/TEMPERATURE-DISPLAY-VACUUM-INSULATED-WATER-BOTTLE-THERMAL-TUMBLER/681268892

  • Question : Inquiry for the item from acheong456Feb 22, 2021

    Dear seller
    I would like to purchase the tumbler with default lid and add on a airtight lid but noticed that the airtight lid has been sold out, when will your stock comes in again.
    Regards
    Ann

    Answer : [Re] Inquiry for the item from acheong456

    Hi, thanks for your interest. This will be available in 3 weeks time.

  • Question : Inquiry for the item from CkJan 28, 2021

  • Question : Inquiry for the item from daphneteo3Oct 21, 2020

    Hi

    Is this product really air tight & double layer ?
    Where is country of origin? Is it 304 stainless steel

    Answer : [Re] Inquiry for the item from daphneteo3

    Hi, it's supposed to be airtight only when you use the sliding or straw opening lids.
    The default lid has a drinking hole which cannot be closed.

    Yes is 304 steel.

    Made in China

    Question : [Re] Inquiry for the item from daphneteo3

    what about condensation? if contain cold drinks, will there be condensation outside the mug?

    Answer : [Re] Inquiry for the item from daphneteo3

    Hi, not supposed to have condensation outside the mug. So far from my own personal use it's ok.

    Question : [Re] Inquiry for the item from daphneteo3

    I have already put in my cart. but i want to buy the rocky mountain mug with the straw lid. How do I choose? pls teach me or help me correct/amend my order?

    Answer : [Re] Inquiry for the item from daphneteo3

    seller, can self collect?

    Question : [Re] Inquiry for the item from daphneteo3

    Hi, you can self collect at the following address.

    THIS IS IMPORTANT:
    Please indicate "FOR SELF COLLECTION" in the MEMO TO SELLER during purchase so that we will not ship it out.
    If you do not indicate, we cannot let you self collect if we had already shipped out the item(s).

    Nordcom One
    3 Gambas Crescent
    Singapore 757088
    Opening hrs: 10.30am to 4.30pm Mon to Fri
    Closed on Sat/ Sun/PH

    Self collection is by appointment only, so please let us know the date/time you will self collect.
    Please whatsapp to 90068621 upon arrival at Nordcom One.

    Gentle reminder: Warehouse is NOT OPEN for visitors due to recent covid19 environment. Items will be placed outside door around the time of visit for buyer to do contactless pick up.

    Thank you.

+View all Notice, FAQ, Q&A >>
$3.90 NETT! Knot Wristlets Lunch Bag Tote. Cute Bags Pouches. Japanese designs
$3.90 NETT! Knot Wristlets Lunch Bag Tote. Cute Bags Pouches. Japanese designs
Item Q&A
  • Question : Inquiry for the item from Xyzen_2000Apr 22, 2021

  • Question : Inquiry for the item from blurrsarenaJan 16, 2021

  • Question : Inquiry related delivery from shippokawayineDec 22, 2020

    Hi i need the item urgently can i saw that your QX delivery is full.Can i self collect tomorrow?

    Answer : [Re] Inquiry related delivery from shippokawayine

    Hi yes you can drop by our warehouse to purchase on the spot. We are open till 5pm today

  • Question : Inquiry related delivery from angela_clyDec 22, 2020

  • Question : Inquiry related delivery from jaysleenleow95Dec 12, 2020

+View all Notice, FAQ, Q&A >>
Temperature Display Vacuum Insulated Water Bottle Thermal Tumbler Thermos Flask Mug
Temperature Display Vacuum Insulated Water Bottle Thermal Tumbler Thermos Flask Mug
Item Q&A
  • Question : Inquiry for the item from leekhim68Apr 10, 2021

    Hi, Me have bought quite some bottles, some already no more LED light temperature, can we change a new batteries and how to change?

    Answer : [Re] Inquiry for the item from leekhim68

    Hi, sorry but the batteries aren't changeable. May I know how many lids no longer function now?

    Question : [Re] Inquiry for the item from leekhim68

    Oic, me have bought many as a gift for my friends, me only keep one at home for my husband its no batteries now. me bought not long ago, me feel that the batteries cant last long

    Answer : [Re] Inquiry for the item from leekhim68

    Sorry about it. Most of the lids actually work for quite long (at least several months) before the batteries will run out.
    Would you like me to send you a replacemend lid for the one you have at home? Do let me know which colour you are holding on to. Thank you

    Question : [Re] Inquiry for the item from leekhim68

    Sure, me will be happy to have a replacement lid. Ty a lot

    Answer : [Re] Inquiry for the item from leekhim68

    Noted and will be sending you a replacement silver lid. Thank you

    Question : [Re] Inquiry for the item from leekhim68

    Could I have your Qoo10 order number so I can pull out your details?

    Answer : [Re] Inquiry for the item from leekhim68

    Order Summary (Date : Jan 14, 2021 / Cart no. : 141657539)

    Question : [Re] Inquiry for the item from leekhim68

    334116279

    Answer : [Re] Inquiry for the item from leekhim68

    Noted. Thank you

  • Question : Inquiry for the item from bellrin8888Mar 11, 2021

  • Question : Inquiry for the item from stevenoh1979Feb 05, 2021

  • Question : Inquiry related delivery from peterDec 28, 2020

    Can I pick it up tomorrow if I place an order today

    Answer : [Re] Inquiry related delivery from peter

    Hi, for Qoo10 orders, if you choose to do self collection, the delivery fee wouldn't be refunded for Qprime shipping. That is because the Qprime amount paid by buyer actually goes to Qoo10, and doesn't get transferred to sellers.

    You can actually purchase here tomorrow and pick up on the spot too. We accept Paynow and Paylah here. Do let me know.

    Question : [Re] Inquiry related delivery from peter

    Open 1030am to 5pm.

    At 3 Gambas Crescent S757088.

    Please let me know what items you need/ time coming down. Please wait for my confirmation along with our unit number before actually heading down. Cheers

  • Question : Inquiry for the item from jecynchongDec 22, 2020

    I would like to order 15 bottles. Is there enough stocks? I need delivery by tomorrow.

    Answer : [Re] Inquiry for the item from jecynchong

    Hi, while we have enough stock, I don't think there are any more available QX Quick slots.

+View all Notice, FAQ, Q&A >>
Electric Toothbrush USB Rechargeable Power Sonic Toothbrush With 5 Modes
Electric Toothbrush USB Rechargeable Power Sonic Toothbrush With 5 Modes
Item Q&A
  • Question : Inquiry for the item from jondoreenApr 17, 2021

    Hi, your price 7.90, does it include the whole set (charger and toothbrush)?

    Answer : [Re] Inquiry for the item from jondoreen

    Hi, for $7.90, you will receive 1 toothbrush device, 4 brush heads and 1 USB Cable. The adapter is not included. Please use your own adapter which should have Safety Mark.
    Cheers.

  • Question : Inquiry for the item from squallwcmApr 04, 2021

    does all the Power Sonic Toothbrush With 5 Modes comes in perfect condition? cause the last i bought only about 2 months plus ago and now spoilt when i first received at 21st Jan 2021, the rod that put the brush in was slightly dent and i charge it for about 5 days and the battery never goes to green from red, and after i stop charging it and start to use after about 3, 4 weeks then battery like starts to get weak and i started charging it again and the same thing never turn green from red after 12 hours charging, and i plug out and use it, it started giving problem like only can use for a day and it has no power and keep doing it after a few weeks till now the electric toothbrush put it into charging, there is no more red light from the toothbrush and now cannot use anymore

    Answer : [Re] Inquiry for the item from squallwcm

    Hi, usually it works well when we send out since we briefing turn it on to check that the device can work before sending it out to buyers.

    Unfortunately, as we aren't too sure how the devices are used after it leaves our warehouse, we cannot commit to a lifespan of the device.

    The charging light may not turn green for some devices, but should still work well.

    Did you remember to cap back the rubber cover after each charge? The first device I used, I forgot to cap back the cover, water seeped into the charging hole and it spoiled 1 week after. I took another pink device and has been working fine for me for nearly 6 months now.

    Sorry that we cannot offer an immediate replacement for you, but if you want, I can offer you a discounted purchase of another black device so you can test it out again.

    Do let me know. Cheers

  • Question : Inquiry for the item from LiLys TanFeb 24, 2021

  • Question : Inquiry for the item from lbpFeb 18, 2021

    Hi, may I know when will the brush head be replenished? cheers

    Answer : [Re] Inquiry for the item from lbp

    Hi, sorry but I think the restocks will only come in mid March or so

  • Question : Inquiry for the item from ashchu2012Jan 04, 2021

    Where do I buy the brush head and how much each?

    Answer : [Re] Inquiry for the item from ashchu2012

    Hi we do sell the brush heads too. In sets of 8 pieces.
    You can select "8 brush heads only" and choose the colour you want :)

+View all Notice, FAQ, Q&A >>
Anti-Shock Seamless Comfy Padded Bra Sports/Yoga/ Maternity/Comfortable Sleeping Bra
Anti-Shock Seamless Comfy Padded Bra Sports/Yoga/ Maternity/Comfortable Sleeping Bra
Item Q&A
  • Question : Inquiry for the item from IreneApr 16, 2021

    HI Seller, May l know will you replenish this item "BS9151" Comfy Y-Back Sports Bra again?

    Answer : [Re] Inquiry for the item from Irene

    Sorry don't think it will be restocked. Do consider the other models :)

    Question : [Re] Inquiry for the item from Irene

    Hi Seller, Some of the models left "S" size, it ok.... thanks seller

    Answer : [Re] Inquiry for the item from Irene

    Ok sure. Thank you.

  • Question : Inquiry for the item from bluesky_windApr 03, 2021

    Do u have a chart size for the bra?

    Answer : [Re] Inquiry for the item from bluesky_wind

    Hi, which model bra are you keen on?

  • Question : Inquiry for the item from TracyFeb 14, 2021

  • Question : Inquiry for the item from rshuang76Jan 27, 2021

  • Question : Inquiry from puritywhiteJan 22, 2021

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Ultra Soft Thermal Inner Wear Winter Underwear Long John Set Unisex 37 Degree
Ultra Soft Thermal Inner Wear Winter Underwear Long John Set Unisex 37 Degree
Item Q&A
  • Question : Inquiry related delivery from HollisApr 15, 2021

    Hi Seller,
    Possible to check if I placed order today, able to received it by tomorrow 16 April 2021 or not later than Saturday (17 April 2021)?

    Answer : [Re] Inquiry related delivery from Hollis

    Hi, if you use Qxpress/Qprime delivery, should reach you on 17 Apr (courier will collect on 16 Apr and usually will deliver on 17 Apr). But this is really subjected to delivery speed by Qxpress which I have absolutely no control over.

    I have toggled on QX Quick for this item. You can choose date/time of delivery, but the delivery fee is higher (all this goes to Qxpress, not to us).

    Thank you

    Question : [Re] Inquiry related delivery from Hollis

    Alright, thanks.
    Because need it for Sunday Stock take at Chiller room.
    If there is an option for self-collect, do let me know. I’ll placed order immediately and collect the winter thermal wear from your store on Saturday directly.

    Answer : [Re] Inquiry related delivery from Hollis

    If yes, I want 1 set nude/beige color and 1 set grey color. Thanks

    Question : [Re] Inquiry related delivery from Hollis

    You can drop by our warehouse and purchase on the spot either tomorrow (Fri) or on Sat.

    Fri - 10am to 4.30pm
    Sat - 11am to 2pm

    Please let me know which day / time you wish to drop by at. I will prep the items for you. Please advise if the nude/grey is female or male size.

    Answer : [Re] Inquiry related delivery from Hollis

    Great. Where’s your warehouse at? Saturday I on duty till 12:30pm.
    Please reserve nude and grey 1 each, female S size. Thanks.

    Question : [Re] Inquiry related delivery from Hollis

    Ok noted. Will reserve these 2 for you.

    We are at Nordcom One, 3 Gambas Crescent S757088.

    Answer : [Re] Inquiry related delivery from Hollis

    One last question, please let me know which option is more convenient for you. Make payment at your warehouse or place order here at Q10? Thanks.

    Question : [Re] Inquiry related delivery from Hollis

    Make payment at warehouse will be better as I am not here on Sat. So the packer will either just collect cash or see you do the paynow/paylah before releasing items. Cheres

    Answer : [Re] Inquiry related delivery from Hollis

    *Cheers

    Question : [Re] Inquiry related delivery from Hollis

    Noted. Thanks

    Answer : [Re] Inquiry related delivery from Hollis

    Cheers

    Question : [Re] Inquiry related delivery from Hollis

    Prepared items in a bag for your collection on Sat then. Do note the warehouse closes at 2pm on Sat.

    Answer : [Re] Inquiry related delivery from Hollis

    We are at Nordcom One, 3 Gambas Crescent #07-16 S757088

    Question : [Re] Inquiry related delivery from Hollis

    .

    Answer : [Re] Inquiry related delivery from Hollis

    Thanks for your quick response.
    After work, from 15 Pioneer Walk to Gambas, worry if I can’t reach there on time.
    I’ll place order at Q10 now.
    Because stock take at chiller room postpone to next week.
    Again, thank you.

    Question : [Re] Inquiry related delivery from Hollis

    Oh ok sure thing. :) I just packed the 2 into a bag haha.

    No worries then. You can just place your order and we will process accordingly too. Do use Qxpress/ Qprime to receive by next week!

    Answer : [Re] Inquiry related delivery from Hollis

    Greatly appreciated it.
    Yes, order done, and selected Qprime service.
    🤝

    Question : [Re] Inquiry related delivery from Hollis

    Cool! Will be processed asap. Thank you and have a great day!

  • Question : Inquiry for the item from ang****Dec 06, 2019

  • Question : Inquiry for the item from lai****Dec 08, 2019

    What temperature weather is it suitable for?

    Answer : [Re] Inquiry for the item from lai****

    Hi

    do let me check and get back again

  • Question : Inquiry related delivery from bli****Nov 27, 2019

  • Question : Inquiry for the item from she****Nov 27, 2019

Purifying Filter Anion SPA Mist Showerhead LED Water Saving Conservation Strong Holder
Purifying Filter Anion SPA Mist Showerhead LED Water Saving Conservation Strong Holder
Item Q&A
  • Question : Inquiry for the item from cheekiang_epicApr 16, 2021

    Hi what’s the difference between large and small option for the rainbow and Color led shower ?

    Answer : [Re] Inquiry for the item from cheekiang_epic

    Hi, the diameter of the showerhead is different.

  • Question : Inquiry for the item from TApr 06, 2021

    Hi, which version of showerhead had the strongest water flow / water pressure for shower purposes?

    Answer : [Re] Inquiry for the item from T

    Hi, TE6025, TE6027 and TE6040 have stronger water pressure.

  • Question : Inquiry for the item from SeahyiansiewFeb 01, 2021

    Does ur shower head comes in boxed packaging or just bubble wrapped?

    Answer : [Re] Inquiry for the item from Seahyiansiew

    Hi, we will usually bubble wrapped for the purchase of 1 shower head. If it's 2 and above, it will packed in a packaging box. The showerhead itself does not comes with a box.

  • Question : Inquiry for the item from chanlena2277Jan 05, 2021

    Hi, seller, can 6005 filter use in 6001 model?

    Answer : [Re] Inquiry for the item from chanlena2277

    Hi, yes it is possible to fit but may not fit 100% as nicely as in the TE6005 showerhead.

  • Question : Inquiry for the item from jade_sam1114Oct 15, 2020

    TE6001 no stock?

    Answer : [Re] Inquiry for the item from jade_sam1114

    Hi, there is no stock now. It will be restock in around 2 - 3 weeks time.

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LED Light Dimmable Bedside Desk Table Lamp Adjustable Study/Work/Reading Light Eye Care Protection
LED Light Dimmable Bedside Desk Table Lamp Adjustable Study/Work/Reading Light Eye Care Protection
Item Q&A
  • Question : Inquiry for the item from weiteonglinApr 14, 2021

    Dear seller
    Just received the light, how long need to charge for full charge?

    Thanks
    Lin

    Answer : [Re] Inquiry for the item from weiteonglin

    Hi, do give it a charge of about 6 hours before first use. Do note to switch on the small black switch beside the charging port before tapping on the power button. Cheers

    Question : [Re] Inquiry for the item from weiteonglin

    OK, thanks

    Answer : [Re] Inquiry for the item from weiteonglin

    Thank you

  • Question : Inquiry for the item from BigdreamerMar 23, 2021

    Hi, is this light good for the eyes for children doing homework or studying?

    Answer : [Re] Inquiry for the item from Bigdreamer

    Hi, yes it's quite good as it's easily stored when not in use, and the child can adjust the brightness to suit their comfort level.
    My nieces use this while doing their homework too, as usually desks are placed against the wall, and the kids cast shadows over their homework since the ceiling light is always behind them.

    Cheers.

  • Question : Inquiry for the item from c_shuzhen82Feb 10, 2021

    Hi, i just received the lamp but it is not functioning. Can do exchange?

    Regards
    Shuzhen

    Answer : [Re] Inquiry for the item from c_shuzhen82

    Hi,

    Sorry please ignore. It is working.

    Regards
    Shuzhen

    Question : [Re] Inquiry for the item from c_shuzhen82

    Hi, noted. Thanks for trying.

  • Question : Inquiry for the item from shureikoFeb 07, 2021

    Can last for how many hours?

    Answer : [Re] Inquiry for the item from shureiko

    Hi, the internal battery is 2000mah. Depending on brightness, the usage time will vary.

    Based on dimmest setting, should be able to last about 10-12 hours on a full charge.

    Thank you.

Computer Monitor Stand Riser with 3 USB Ports Ergonomic Desk Organizer Shelf For PC Laptop Monitor
Computer Monitor Stand Riser with 3 USB Ports Ergonomic Desk Organizer Shelf For PC Laptop Monitor
Item Q&A
  • Question : Inquiry for the item from jessicanwl123Apr 15, 2021

    How heavy can this monitor stand hold iMac monitor is very heavy weight about 10kg + can hold the weight

    Answer : [Re] Inquiry for the item from jessicanwl123

    Hi, yes, 10+kg monitor is not a problem for this stand. No worries about it. Cheers

Handsfree Clamp for Tablet/ iPad Phone/Mobile Stand Flexible Long Arm Lazy Man Clip Clamp
Handsfree Clamp for Tablet/ iPad Phone/Mobile Stand Flexible Long Arm Lazy Man Clip Clamp
Item Q&A
  • Question : Inquiry for the item from cecilia778811Apr 14, 2021

  • Question : Inquiry for the item from serene_yingFeb 24, 2021

    Hi any restock for full black tables?

    Answer : [Re] Inquiry for the item from serene_ying

    Hi restocks would only reach in about 3 weeks.

  • Question : Inquiry for the item from cheeseng_89Nov 21, 2020

  • Question : Inquiry for the item from cpk1037Jul 31, 2020

    7020 can clamp handphone as small as 6 inch and tablet 10.5 inch?

    Answer : [Re] Inquiry for the item from cpk1037

    11.5 to 20cm will be able to clamp.

  • Question : Inquiry related delivery from WinJul 16, 2020

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Laptop Cooler Stand Cooling Pad Adjustable Height Notebook Fan With LED Light
Laptop Cooler Stand Cooling Pad Adjustable Height Notebook Fan With LED Light
Item Q&A
  • Question : Inquiry for the item from replystationApr 13, 2021

    Hi, what is the highest height?

    Answer : [Re] Inquiry for the item from replystation

    Hi, it's a slanted slope, so quite a few measurements. I will ask the warehouse team to snap photo for you

  • Question : Inquiry for the item from SendtopoohJan 31, 2021

    Any warranty?

    Answer : [Re] Inquiry for the item from Sendtopooh

    Hi, for our items, there is no warranty. Do check the item when you have received it and we will assist if there is any problem. Thanks.

  • Question : Inquiry for the item from rogerleeJan 14, 2021

Multi Layer Lunch Box Tingkat Stackable Portable Bento Food Jar
Multi Layer Lunch Box Tingkat Stackable Portable Bento Food Jar
Item Q&A
  • Question : Inquiry for the item from swApr 10, 2021

    Can pour hot water into the outer layer in order to reheat the food?

    Answer : [Re] Inquiry for the item from sw

    Hi, that was not an intended function and there may not be enough space/ gap in between the inner compartment and outer compartment to be able to store hot water.

Super Comfy Seamless Underwear Panty Anti-leak Sanitary Menstrual Modal Woman Many Colors
Super Comfy Seamless Underwear Panty Anti-leak Sanitary Menstrual Modal Woman Many Colors
Item Q&A
  • Question : Inquiry for the item from jamieng08Mar 27, 2021

  • Question : Inquiry for the item from Janellim86Feb 21, 2021

  • Question : Inquiry from teobeehoonFeb 15, 2021

    Can please re-stock 6015 midrise (thicker option). Currently there is only white n purple. Please restock for more colour choices. Thank u!

    Answer : [Re] Inquiry from teobeehoon

    Hi we will not be restocking UW6015. You may wish to consider the other models.

  • Question : Inquiry from teobeehoonFeb 15, 2021

    Can u re-atock 6010 midrise (thicker) to have more color chioces? Currently there only white n purple. ThNks!

    Answer : [Re] Inquiry from teobeehoon

    Hi, there are no restocks for this model. You may wish to consider the other items :)

  • Question : Inquiry for the item from adreinne_gooFeb 13, 2021

    May i ask for menstrual anti leak panty which size should i choose? Im 50kg waist is 27inch 153height

    Answer : [Re] Inquiry for the item from adreinne_goo

    Hi, M should be ok for you.

    Question : [Re] Inquiry for the item from adreinne_goo

    If you want a looser fit, can also get L

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TV Stand Universal Wall Mount On Table Or Console For 26-65 inch VESA
TV Stand Universal Wall Mount On Table Or Console For 26-65 inch VESA
Item Q&A
  • Question : Inquiry for the item from Glow_lingApr 03, 2021

    Will it fit this model? If so, what size should i get?
    panasonic th 50a410s

    Answer : [Re] Inquiry for the item from Glow_ling

    Hi, you may wish to refer to this size chart and measure your device to see which would fit best.

Anti-UV Cooling Sports Arm Sleeves UV Protection Outdoor Cover Guard
Anti-UV Cooling Sports Arm Sleeves UV Protection Outdoor Cover Guard
Item Q&A
  • Question : Inquiry for the item from AnsonApr 01, 2021

  • Question : Inquiry for the item from irenetan_calMar 30, 2021

    Hello, I am planning to order $60 over worth of products from you including these sleeves. Qprime is offering free delivery because I have already hit the minimum order to waive delivery fee. Why are you still charging me $3.99 for delivery of this items when they are all from your shop?? can you waive that??

    Irene
    96705256

    Answer : [Re] Inquiry for the item from irenetan_cal

    Hi, thank you for your orders. The shipping fees are automatically calculated by Qoo10, and we are not able to change that.

    From what I see, I suspect that it is because you had chosen "Qxpress" when you purchased the arm sleeves. The other listings all have "Qprime"

    We cannot waive the $3.90 charge as this entire cart would be charged at Qxpress normal rates for us sellers too instead of Qprime rates.

    Are you able to cancel the whole cart and re-order again, taking note to choose "singpost normal mail" for the arm sleeves instead (then this whole cart will automatically be assigned to Qprime by the Qoo10 system). Please let me know.

    Otherwise the next best option I can offer is that we can send you 1 additional BG1205 as "compensation" for the $3.90 paid instead.

    Do let me know how you wish to proceed.

    Thank you.

  • Question : Inquiry for the item from KaddlesMar 18, 2021

    Price $1 or $1.2 is for one pair or just one sleeve?

    Answer : [Re] Inquiry for the item from Kaddles

    Hi, the price is for a pair of arm sleeves. Thanks.

  • Question : Inquiry for the item from takakodesMar 14, 2021

  • Question : Inquiry for the item from Paris CMar 12, 2021

    Hi seller,

    Any restock coming soon for the White with thump hole??
    Hope for yr swift reply. Thks.

    Answer : [Re] Inquiry for the item from Paris C

    Hi, thanks for your interest. Restock will be in about 2- 3 weeks time.

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