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Q & A Lists
Item Question & Answer
Korea Spectra 9s/9+Electric Breast pump+FreeGift(PP 160ml No Nipple Baby Bottle)
Korea Spectra 9s/9+Electric Breast pump+FreeGift(PP 160ml No Nipple Baby Bottle)
Item Q&A
  • Question : Inquiry for the item from mis****Jan 16, 2020

  • Question : Inquiry for the item from ell****Jan 17, 2020

    Hi. Does it come with the pump sets as well? And if it does, can we choose the flange size?

    Answer : [Re] Inquiry for the item from ell****

    Only one pump set is provided. Gone the dual in the options if you want to add. The flange size is not optional.

  • Question : Inquiry for the item from ela****Jan 15, 2020

    just to confirm, the 9s is the one that has the rechargeable battery option?

    Answer : [Re] Inquiry for the item from ela****

    The 9S does not support charging.

  • Question : Inquiry related return and exchange from ms.****Jan 09, 2020

    Hi, order no. 303487193. Purchased Spectra S9+ dual pump on 9 September 2019 with 1 year warranty is faulty. Couldn't switch on the pump now. Tried several times with and without adaptor. Please advise how do i make an exchange/refund please.

    Answer : [Re] Inquiry related return and exchange from ms.****

    Send the product to Korea. Shipping costs are excluded from the warranty so you must pay. I will tell you the necessary information. memo
    Zip code: 10358
    Address: 3rd Floor, 16-8, Mughwahwa-ro 181beon-gil, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea
    Name: Baek seung gi
    Contact: 82-10-4269-2348
    Personal clearance code: P180000410273

    Question : [Re] Inquiry related return and exchange from ms.****

    Hi, ok will send the motor and the adaptor together back to the said address. How do you know which is my order after sending back to you? Any form to fill and send together with the item?

    Answer : [Re] Inquiry related return and exchange from ms.****

    Be sure to include your Qoo10 order number in the box when sending the product. This will allow the product to be resent after repair. We will contact you when we receive the product.

  • Question : Inquiry related return and exchange from Mem****Dec 29, 2019

    My order no: 311004896. It's my 1st time charging the pump. It does not light up after I press the power switch. Please advice & help.

    Answer : [Re] Inquiry related return and exchange from Mem****

    Please contact Qoo10 service center (e-mail or purchase list exchange menu) to request product replacement.

    Question : [Re] Inquiry related return and exchange from Mem****

    Qoo10 say refer back to sellor.

    Answer : [Re] Inquiry related return and exchange from Mem****

    Please help on this. As my due date is nearing.

    Question : [Re] Inquiry related return and exchange from Mem****

    Hi, did u rcv my msg?

    Answer : [Re] Inquiry related return and exchange from Mem****

    If you have to send the product directly to us, unfortunately you have to pay all the shipping costs and send it to us. I will tell you the address you need when you send it directly.

    memo
    Zip code : 10358
    Address: 3rd Floor, 16-8, Mughwahwa-ro 181beon-gil, Ilsandong-gu, Goyang-si, Gyeonggi-do, Republic of Korea
    Name: Baek seung gi
    Contact: 82-10-4269-2348
    Personal clearance code: P180000410273

    Question : [Re] Inquiry related return and exchange from Mem****

    We advise you to ask for a replacement request through Qoo10 because you have to pay the shipping fee.

    Answer : [Re] Inquiry related return and exchange from Mem****

    Qoo10 say its after 7 days already so they don't entertain me.

    Question : [Re] Inquiry related return and exchange from Mem****

    What is personal clearance code?

    Answer : [Re] Inquiry related return and exchange from Mem****

    What is personal clearance code?

    Question : [Re] Inquiry related return and exchange from Mem****

    So I send u the motor or the whole box with everything inside?

    Answer : [Re] Inquiry related return and exchange from Mem****

    The personal clearance code, if you write it in the guitar column, will be used for customs clearance in Korea. The product only needs to see the motor and the adapter. Write down the order number when you send it.

    Question : [Re] Inquiry related return and exchange from Mem****

    So I only need to find a box to put the motor & the adapter & ship it over. I do not need to pay for the repair charges right? How about the shipment fees for u to chip it back to Singapore?

    Answer : [Re] Inquiry related return and exchange from Mem****

    When you send your product to Korea, we don't pay for it. On the contrary, when we send the product to you after repairing the product, we bear the shipping cost. We also do not know the amount of money other than the cost of using Qoo10 self-delivery.

    Question : [Re] Inquiry related return and exchange from Mem****

    C928606SGKR. My tracking number to Korea. It just arrived at Korea distribution centre today.

    Answer : [Re] Inquiry related return and exchange from Mem****

    We will ask the manufacturer to repair the product as we receive it.

+View all Notice, FAQ, Q&A >>
Spectra wide inhaler set (size: 24mm 28mm 32mm) Wide bottle compatible (avent double heart etc.)
Spectra wide inhaler set (size: 24mm 28mm 32mm) Wide bottle compatible (avent double heart etc.)
Item Q&A
  • Question : Inquiry for the item from ner****Jan 15, 2020

    Hi, is this can be used for spectra S1?

    Answer : [Re] Inquiry for the item from ner****

    Incompatible

  • Question : Inquiry for the item from ann****Nov 10, 2019

    What does 2ea from the Options mean?

    Answer : [Re] Inquiry for the item from ann****

    I don't know what your question means.

  • Question : Inquiry for the item from wen****Oct 12, 2019

  • Question : Inquiry related delivery from don****Sep 25, 2019

    Hi, how long would delivery take?

    Answer : [Re] Inquiry related delivery from don****

    It takes about a week.

  • Question : Inquiry for the item from aka****Jun 25, 2019

    Hi,

    Can I ask what are the items that is included in the inhaler 24mm set ?

    Answer : [Re] Inquiry for the item from aka****

    Air hose, wide funnel, backflow protector, silicone head

+View all Notice, FAQ, Q&A >>
SPECTRA PPSU Baby Bottle NO Nipple 160ml~260ml 1+1+1+1=4EA(compatible with Avent Pigeon etc)
SPECTRA PPSU Baby Bottle NO Nipple 160ml~260ml 1+1+1+1=4EA(compatible with Avent Pigeon etc)
Item Q&A
  • Question : Inquiry for the item from roc****Jan 03, 2020

    hi what brand teats nipples are these bottles compatible with? thanks

    Answer : [Re] Inquiry for the item from roc****

    Wide neck bottle. It is compatible with the nipple that fits it.

  • Question : Inquiry for the item from mcs****Dec 30, 2019

    How to confirm product is authentic?

    Answer : [Re] Inquiry for the item from mcs****

    There is no way we can guarantee it. If you do not believe, do not buy.

    Question : [Re] Inquiry for the item from mcs****

    So, is it authentic? Or just have some small factory defect, thus selling it cheap?

    Do let us know so that we are aware.

    Answer : [Re] Inquiry for the item from mcs****

    It is genuine. Again, don't buy it if you don't believe it.

  • Question : Inquiry for the item from mcs****Dec 29, 2019

    Hi, can I know the packaging for this item? How does it look like with box?

    Answer : [Re] Inquiry for the item from mcs****

    It's just boxed. There is no separate seal or safety packaging. The original product itself is not sealed.

  • Question : Inquiry for the item from blu****Dec 16, 2019

    Does it come with the storage disk (the flat cover)?

    Answer : [Re] Inquiry for the item from blu****

    The product does not have a storage medium for the breast pump.

  • Question : Inquiry for the item from Jes****Oct 31, 2019

    Hi, may I know if the bottles come with teat?

    Answer : [Re] Inquiry for the item from Jes****

    Nipples do not hang.

+View all Notice, FAQ, Q&A >>
BORYUNG MEDIENCE UPIS Baby Bottle 200ml~300m 1+1=2EA(Nipples is compatible with Avent Pigeon etc)
BORYUNG MEDIENCE UPIS Baby Bottle 200ml~300m 1+1=2EA(Nipples is compatible with Avent Pigeon etc)
Item Q&A
  • Question : Inquiry for the item from car****Dec 23, 2019

    Hi Seller,

    Are you selling this UPIS baby bottle? I want to purchase the 4 numbers of the 6-18 months baby bottles. Are they in stock now?

    Answer : [Re] Inquiry for the item from car****

    Currently, it is difficult to sell UPIS bottles due to lack of inventory.

SPECTRA PPSU 1+1=2EA Baby Bottle160ml~260m Nipples is compatible with Avent Pigeon etc
SPECTRA PPSU 1+1=2EA Baby Bottle160ml~260m Nipples is compatible with Avent Pigeon etc
Item Q&A
  • Question : Inquiry for the item from sha****Oct 11, 2019

  • Question : Inquiry for the item from zhi****Aug 31, 2019

    Are these bottles compatible with spectra s1 pump parts?

    Answer : [Re] Inquiry for the item from zhi****

    The bottle is compatible.

  • Question : Inquiry for the item from wai****Aug 15, 2019

    Are these bottles wide neck or narrow neck bottles?

    Answer : [Re] Inquiry for the item from wai****

    It is wide four.

  • Question : Inquiry for the item from yan****Jul 24, 2019

    Hi

    Do you still sell the spectra s9 plus double pump?

    Thank you

    Answer : [Re] Inquiry for the item from yan****

    It is not currently sold.

  • Question : Inquiry for the item from yin****Jul 24, 2019

    R all these bottles compatible with Spectra S9+ pump?

    Answer : [Re] Inquiry for the item from yin****

    아벤트 등의 와이드 젖병이 호환된다.

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당신의 피부에 투자하세요!!! 제스파 LED 마스크
당신의 피부에 투자하세요!!! 제스파 LED 마스크
Item Q&A
  • Question : Inquiry for the item from ade****Aug 21, 2019

    Is the eye mask provided? Safe to use with eyes open?

    Answer : [Re] Inquiry for the item from ade****

    Eye protection cap is included with the product.