 - ★Easy-Cleaning!!★All New HUROM DIVA H-100 Whole Slow Juicer / Easy Clean Blender Smoothie
- Item Q&A
| I’ve just received my Hurom juicer. Do I need to register for warranty? If so, how to get it done? Answer : [Re] Inquiry for the item from paj****Question : [Re] Inquiry for the item from paj****Hi,
Is this product safe to use in Singapore in terms of power voltage? May I know what's the difference between H100 and H100s? Answer : [Re] Inquiry for the item from rol****Thank you for your interesting about our item.
You can use this item in Singapore.
And The difference between h100s and h100s is the difference in design.
Performance is about the same.
Thank you. have a nice day. Question : [Re] Inquiry for the item from rol****May I know which one is the latest model?
Answer : [Re] Inquiry for the item from rol****These are models that were released almost simultaneously.
We recommend the H100 model.
Please check this link kindly.
https://www.qoo10.sg/item/HUROM-EASY-CLEANING-ALL-NEW-HUROM-DIVA-H-100-WHOLE-SLOW-JUICER-EASY/628577654?banner_no=1305330
Thank you. have a nice day.
Answer : [Re] Inquiry for the item from jen****Question : [Re] Inquiry for the item from jen****Answer : [Re] Inquiry for the item from jen****Hi. The auger of the juicer that I ordered from you in August is broken (has a physical chip at the bottom). Can you suggest where I may be able to get this as a spare part for this juicer? Thank you. Answer : [Re] Inquiry from mac****Please inform us your order number and your name.
We have to check ths part.
Thank you. have a nice day. Question : [Re] Inquiry from mac****Order: 128824609, Name: mac_scientist How to claim warranty for this part? Answer : [Re] Inquiry from mac****Can you tell us when you purchased it?
Thank you. Question : [Re] Inquiry from mac****Answer : [Re] Inquiry from mac****Could you send us a photo of the damaged part and the serial number of the product?
We think that we can assist you about this issue.
Thank you. have a nice day. Hi,
Is it possible to buy a spare part for the Hurom Diva H100. I bought my juicer last year and the auger is damaged. Can I just buy that part please?
JZ Answer : [Re] Inquiry from Ng.****Please take picutre about damaged parts.
We will find out this part and back to you soon.
Thank you. have a nice day.
Best regards. Question : [Re] Inquiry from Ng.****Hi,
I apologize but I do not have the picture as it fell on the floor and was smashed so we threw it away. It is the black colour propeller screw in the middle (I think some people call it the Auger). Is there anyways I can buy it from you please?
Mr Ng +6562726399 Answer : [Re] Inquiry from Ng.****It looks like this. But for Hurom Diva h-100. Question : [Re] Inquiry from Ng.****We need this product's serial number. There is serial number on the bottom part of the product.
Please take a picture of the bottom part of the product.
Thank you. have a nice day. Answer : [Re] Inquiry from Ng.****Hi this is the serial code.
Thank you so much! Question : [Re] Inquiry from Ng.****Is this part number 4 in the image?
We can provide you this part but you have to pay about this part price and shipping fee.
If you accept this suggestion, We will request pay about $105.
We will wait for your reply. Thank you. have a nice day.
Answer : [Re] Inquiry from Ng.****Hi yes it is number 4 in the picture. I agree to pay the 105 Singapore dollar as requested. How can we go about doing this? Question : [Re] Inquiry from Ng.****Please wait a day.
We will make Request to pay and we will prepare the part as soon as your paying is checked.
Thank you. have a nice day. Answer : [Re] Inquiry from Ng.****Thank you sir. Have a good day! Question : [Re] Inquiry from Ng.****Thank you sir. Have a good day! Answer : [Re] Inquiry from Ng.****Please inform us your name and order number, order date.
We can't find your records because your order is that it's been a long time.
Thank you. have a nice day. Question : [Re] Inquiry from Ng.****Hi my name is Mr Ng and my order number is below. Thank you so much again! Answer : [Re] Inquiry from Ng.****We requested to pay about parts price.
After checking your pay, we will send you this parts as soon as possible.
Thank you for purchasing about our item.
Thank you. have a nice day. Question : [Re] Inquiry from Ng.****Hi I have made payment for it. Thank u so much! Can you please send it to this address below:
To: Mr Ng Jing Zhi
12 Marina Boulevard Level 23, Marina Bay Financial Centre Tower 3 Singapore 018982
Thank you so much! Answer : [Re] Inquiry from Ng.****We checked your address.
We will send you ths parts as soon as possible.
Please wait for a few day.
Thank you .have a nice day.
Question : [Re] Inquiry from Ng.****Answer : [Re] Inquiry from Ng.****Already answered inquiry. If you have another any question, please contact to us. Question : [Re] Inquiry from Ng.****Hi sorry I have no received my item, but q10 is asking me to confirm delivery. May I check what is the status of the delivery please? Answer : [Re] Inquiry from Ng.****Hello. this part starts to ship on yesterday.
We think that this item will arrive at Singapore in tomorrow.
Please wait for a few day.
We think that You can receive this item in Next week.
Thank you. have a nice day. Question : [Re] Inquiry from Ng.****Thank you very much dear sir/madam. Please have a good weekend ahead! Kamsahamida! Answer : [Re] Inquiry from Ng.****Already answered inquiry. If you have another any question, please contact to us. If it ok to use 110V? I need to have Taiwan adapter too :) Thanks Answer : [Re] 來自cyw****會員的商品咨詢。I’d like to have it when 1111 Question : [Re] 來自cyw****會員的商品咨詢。Thank you for your interesting about our item.
This product is 220v.
So if you want to use this item, You need a device that can change the voltage for use.
Thank you. have a nice day. Hi may I know how to purchase spare parts like the filter? Answer : [Re] Inquiry for the item from leg****Have you ever purchased this product from us?
Please inform us your order number.
Thank you. have a nice day. Pls inform the address of fedex office tks Answer : [Re] Inquiry related delivery from J3n****Please inform us your order number
Thank you. Can contact by phone first before delivery tO the home? Answer : [Re] Inquiry related delivery from J3n****Because of non-receipt Fedex will keep the goods in Fedex office and you will have to pick up the item later. If when the fedex send the goods but No any body at home? Answer : [Re] Inquiry related delivery from J3n****Because of non-receipt Fedex will keep the goods in Fedex office and you will have to pick up the item later. Answer : [Re] Inquiry from whe****Question : [Re] Inquiry from whe****Answer : [Re] Inquiry from whe****Hi price no longer $350 as listed ? Answer : [Re] Inquiry for the item from Ajn****We are sorry to say that We don't have a plan at the moment.
Please understand this part kindly.
Thank you. have a nice day.
Answer : [Re] Inquiry related delivery from sha****Question : [Re] Inquiry related delivery from sha****Answer : [Re] Inquiry related delivery from sha****Is this the same as cold press? I read that slow juicer is the same as cold press. Pls confirm Answer : [Re] Inquiry for the item from sha****We are really sorry to say that we can't understanding about it.
Please explain more detail.
We will wait for your reply. Question : [Re] Inquiry for the item from sha****I am asking. Is slow juicer the same as cold press machines? Answer : [Re] Inquiry for the item from sha****Do you mean frozen?
As you can see from this item's listing, this product is a juicer.
It juice the juice of vegetables or fruits.
We will wait for your reply. Answer : [Re] Inquiry for the item from hjm****Answer : [Re] Inquiry related delivery from viv****Answer : [Re] Inquiry related delivery from viv****Regarding the voltage, can it be used in Singapore without problem? As some may need a transformer. Answer : [Re] Inquiry for the item from ses****Dear it suppoprts 220V~240V so it can be used in Singapore. you just need a plug converter.
thank you!! hi seller, do you have the silver color one? Thanks Answer : [Re] Inquiry for the item from sio****We can provide you Grey color and Wine Color.
thank you. Please confirm if my order has been fully cancelled? 301758367 Answer : [Re] Inquiry related cancel and refund from yan****yes, fully canceled
thank you How many years of warranty? Answer : [Re] Inquiry for the item from yan****We can provide you only korea warranty (1 year )
Thank you. have a nice day. Question : [Re] Inquiry for the item from yan****You mean any issue can't get support from Singapore? Answer : [Re] Inquiry for the item from yan****If this item has any problem, you have to send it to us.
Thank you. Question : [Re] Inquiry for the item from yan****Where is your location. Who is paying for freight? Answer : [Re] Inquiry for the item from yan****Oh I have found the answer.. Tks. Question : [Re] Inquiry for the item from yan****Already answered inquiry. If you have another any question, please contact to us. Is this cold press juicer? Answer : [Re] Inquiry for the item from yan****this is not cold press juicer.
Please check this item's listing kindly.
Thank you. have a nice day. Hi is this the 2018 or 2019 model? What's the difference please? Can it juice wheatgrass? Thanks Answer : [Re] Inquiry for the item from reg****Hi This is a 2018 model Thank you
Question : [Re] Inquiry for the item from reg****Hi, noted with thanks on the model. I believe you may have overlooked my further queries... what's the key difference between the 2018 and 2019 models? Can this 2018 model juice wheatgrass?
In addition, can the unit be rinsed by pouring water into juicer after use? Answer : [Re] Inquiry for the item from reg****Hello. Thank you for your interesting about this item.
When 2018 model is compared with 2019 model, this item's changes a little design
and if you can use this item you can make wheatgarass juice.
about cleaning juicer, please check for this item's listing kindly.
Thank you. have a nice day.
Best regards.
Question : [Re] Inquiry for the item from reg****How do I purchase at $364? I followed your link as directed? But somehow could not manage to link to that price. Your advice please. Thanks Answer : [Re] Inquiry for the item from reg****https://www.qoo10.sg/item/HUROM-EASY-CLEANING-ALL-NEW-HUROM-DIVA-H-100-WHOLE-SLOW-JUICER-EASY/628577654?banner_no=1305330
Please use this link. Thank you. Answer : [Re] Inquiry related return and exchange from ang****When will the item arrive in Singapore if I order today? Answer : [Re] Inquiry related delivery from kar****Hi
It will take about 3~5 business days Thank you
Answer : [Re] Inquiry related delivery from wen****May I know if you can send the product to UK or is it for sales in the UK ? Answer : [Re] Inquiry for the item from emi****Hi
we can send it. Please check the link below. which is our Ebay shop. https://www.ebay.com/itm/223092054476
Answer : [Re] Inquiry for the item from tlc****Hi I'm afraid, we are not sure to make ice cream. Please Googlering
Answer : [Re] Inquiry for the item from 240****Answer : [Re] Inquiry for the item from ckl****Can you deliver to a POPstation? Answer : [Re] Inquiry related delivery from bri****Sorry I don't know POPstation. Please give me more information
Hi, can I request for this item to be sent a few months later? Answer : [Re] Inquiry related delivery from sab****Question : [Re] Inquiry related delivery from sab****Deliver in September 2019.. possible? Answer : [Re] Inquiry related delivery from sab****If cannot then I change shipping address pls Question : [Re] Inquiry related delivery from sab****Sorry this item is shipping now we cannot change your shipping speed.
Hi, can I change to 230V plug? What plug type will it come in? Answer : [Re] Inquiry for the item from gis****Most of our items are for 220V-240V (Remains for 100V-240V Free volt) So all of them can be used in Singapore without problem. The plug cord type is 2 round pins, so the buyer only need a plug adapter(universal plug) to change to SG plug type. Question : [Re] Inquiry for the item from gis****My electrician can help me change to a Sg 3 pin plug right? Will the machine spoil once wire is cut? Answer : [Re] Inquiry for the item from gis****Hi Do not cut the wire. You want to use the Hurom in Singapore, you have to use a multiplug THank you
Question : [Re] Inquiry for the item from gis****Answer : [Re] Inquiry for the item from gis****Answer : [Re] Inquiry for the item from ren****Hi, I am wondering if you are getting anymore stock of this item in Silver. I noticed there is no option for Silver at the moment. Do let me know if you have Silver back in stock. Thanks so much! Answer : [Re] Inquiry for the item from Hug****Hi
Well noted, previously not available, we checked the silver color is in demand, we will check with the supplier. if possible we will update the selling page. Thank you.
Question : [Re] Inquiry for the item from Hug****Thanks so much for your update! Answer : [Re] Inquiry for the item from Hug****Thank you Have a great day
Hi Seller, how do I know that the juicer is authentic? Answer : [Re] Inquiry for the item from ast****Hi there. We guarantee that it's 100% Genuine product of Hurom Korea with reasonable price than international local version. you can check the package if you order. all positive reviews shows that it's genuine as well. if it's not genuine of Hurom korea, we guarantee a full refund. Thank you very much.
Answer : [Re] Inquiry for the item from 261****How long is the shipping? Answer : [Re] Inquiry related delivery from pat****Hi there. In stock, we ship everyday. it will be shipped in a day. Mostly takes about 2~4 working days to Singapore by Fedex. Thank you very much.
Question : [Re] Inquiry related delivery from pat****Thanks seller, I have made my order. Pls kindly advise Fedex to call me before delivering the juicer. I might be in the hospital Answer : [Re] Inquiry related delivery from pat****HI there. your order is shipped today. and about Fedex delivery schedule, it's out of out control, as it's local delivery. Fedex man will contact to you in advance, then you can make schedule for the delivery. or you can contact to Fedex in advance.
(Qxpress SG DPC) 5A Toh Guan Road East, #01-02 CWT Jurong East Logistic Centre, Singapore 608830 (Qxpress SG FSC) 2 Jurong Port Road, PC3 #01-02/03 Print Centre, SINGAPORE 619088 E-mail : info@qxpress.sg Tel : +65-6661-9100
Thank you very much.
Answer : [Re] Inquiry from alh****Answer : [Re] Inquiry from Chu****Can this model produce soya bean and almond milk ? Answer : [Re] Inquiry for the item from 235****Hi. you can find the recipe link below, there're many juices which with almond or soya bean, and other mixed one.
** Hurom - Recipes in PDF (new version)
https://drive.google.com/open?id=1Z8xYPtR4-yAFbReinlOBC_FdV9t-Wd7Q
from youtube or hurom website, you can find more information. http://www.globalhurom.com/product/product-easy
http://www.hurom.com.au/recipes/
Thank you very much.
Answer : [Re] Inquiry related delivery from pit****Question : [Re] Inquiry related delivery from pit****Answer : [Re] Inquiry related delivery from pit****Question : [Re] Inquiry related delivery from pit****Answer : [Re] Inquiry related delivery from pit****this model has ice cream and smoothie filter like other model ? Able to order or buy additional accessories? Answer : [Re] Inquiry for the item from cel****Hi there. Hurom DIVA model is high position model, + 3 kinds Strainer is included as description. (Micro + Smoothe + Icecream Filter)
all filter is basically included, no need to buy extra :) Thank you very much.
Question : [Re] Inquiry for the item from cel****Recipes book send by email will have recipes for smoothie and ice cream beside juicers ? Answer : [Re] Inquiry for the item from cel****you can check basic recipe in pdf in advance. ** Hurom - Recipes in PDF (new version)
https://drive.google.com/open?id=1Z8xYPtR4-yAFbReinlOBC_FdV9t-Wd7Q
and there're various recipe version in english on the net, you can find recipe information very easily on youtube, or google. in video, pdf. and the others. Thank you very much.
How to i know your product is genuine from Hurom? Does Hurom covers the warranty if i buy from you? Answer : [Re] Inquiry from cha****Hi. This product is Genuine product from Hurom korea, under Hurom korea warranty. you can check serial, or refer to many reviews. please don't worry. if it's not genuine how could we sell this product for a long time on qoo10, no worries. please be careful that there're some fake hurom machine from china, if too much cheap, must be fake hurom. let us know any further matter. Thank you very much. Hi
1) can I request delivery after 1st Jan 2019 2) English manual (which I couldn’t copy and paste from your earlier reply 3) what’s the current plug type, 2 pin? Or? Answer : [Re] Inquiry for the item from lae****Hi there. Yes we can help to ship after Jan 2019 if you request. no problem. manual : https://drive.google.com/open?id=1a7Ado2QLQfWD6Jp81WZQufz67KJvHMz_ curren plug type is 2 pin, you only need an universal plug to change plug shape. you can add an option or use your own.
currently listing is shortly not available now, would be live again. enough stock, can ship whenever you want. Thank you very much.
Answer : [Re] Inquiry for the item from m.a****Question : [Re] Inquiry for the item from m.a****Answer : [Re] Inquiry for the item from pok****Question : [Re] Inquiry for the item from pok****Answer : [Re] Inquiry for the item from pok****Answer : [Re] Inquiry for the item from der****The body is a bit warm and there is a bit of burned smell during juicing, is it normal for initial use? Answer : [Re] Inquiry for the item from kwi****Hi there. Please don't worry, it has a slow RPM motor system with protective function, a bit warm and a bit smell at first time is very normal. it's described in the manual as well you can check :) just don't forget that recommended working time of use at a time is 30 min. after 30 min, recommended to stop work and cooling down the machine. you can check the manual below.
** English manual for Hurom DIVA (H100)
https://drive.google.com/open?id=1a7Ado2QLQfWD6Jp81WZQufz67KJvHMz_
Thank you very much.
검색하다보니 한국에서 배송하시는것 같은데, Q10 말고 국내 쇼핑몰이나 송금 방식으로 구매해서 택배로 물건 받아볼 수 있나요? Answer : [Re] Inquiry related delivery from 244****해외전용이라 죄송합니다. 국내오픈마켓에서 저렴히 구입할수있으십니다. 감사합니다.
Dear seller,
Pls declare the value as the amount I paid at S$388 or lower in order not to trigger GST when import. thx Answer : [Re] Inquiry related delivery from hll****Hi there. Sure, it's less than $400, not related with GST when import. Won't be charged :) Thank you very much.
Answer : [Re] Inquiry for the item from 234****Hello!
Would like to check if there is warranty for hurom juicer?
If there is, how Long is the warranty, how to register, and where to go if there are issues?
Also, is there a manual for set up in English?
Thanks!
- Elaine Answer : [Re] Inquiry for the item from 212****Hi there. we provide a year seller warranty, it's under warranty of hurom korea. if you got any matter, you can contact to us with order number. Actually, hurom product never goes wrong as it has motor protection feature, no worry for warranty issue in proper use :) if you order and leave a email address, we will send english manual and receipe as well. let us know furthe matter. Thank you very much.
Does it come with a book to give you suggestions on what fruits or vegetables to mix together? Answer : [Re] Inquiry for the item from tom****Hi there. you can refer to the hurom receipe in advance, below link.
** Hurom - Recipes in PDF (new version)
https://drive.google.com/open?id=1Z8xYPtR4-yAFbReinlOBC_FdV9t-Wd7Q
Question : [Re] Inquiry for the item from tom****Thanks for the recipe. What’s the difference between HH Elite and Huron Diva? And how is it comparable to Kuvings juicer? Answer : [Re] Inquiry for the item from tom****almost korea juicer, Hurom, Kuvings(NUC), performance has not much difference, nearly the same. but hurom latest model Hurom Diva, has different type strainer as you can check in the description, easy to clean after juicing. at this time we recommend Hurom Diva. 100% previous customers are satisfied with this model :) Thank you.
Hi Seller, saw that there is a one year warranty provided by Seller, Pls advise how do we register it?thanks! Answer : [Re] Inquiry for the item from lyn****Hi there. no need to register, you can contact to us with order number if you got any matter. and Hurom never goes wrong if you use in proper way :) Thank you very much.
Question : sg plugSep 12, 2018 the plug will not be changed ??? we just use the adaptor ?? Am I correct
regarding the sin gst, did any of your sin customers need to pay at this price ???? Answer : [Re] sg plugHi there. Yes, you only need an universal adapter(plug) to change plug type, to use in singapore. you can add an option or can use if you already have. And GST, it's under $400 SGD, won't be charged any extra cost such as GST. all other customer didn't get any charge please don't worry. you can check all positive reviews :) Thank you very much.
Hi
Can this make soy and nut milk such as almond? Thanks. Answer : [Re] Soy and nut milkHi. according to recipes yes, but should make with alot of milk.(it's not blender). please find recipe link below in advance.
** Hurom - Recipes in PDF. https://drive.google.com/open?id=1SO0tQlCMrrXePHWmpPmpKET6ZDePZtda
Question : WarrantyAug 25, 2018 What is the warranty on the product? Answer : [Re] Warrantywe provide a year seller warranty as policy. and actually no need to worry hurom motor never goes wrong as it has motor safety system. Thank you.
Answer : [Re] Inquiry for the item from eil****
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - ★HOT DEAL!!★ NUC(Kuvings) Galaxy Silent Juicer Slow Extractor GJ-140S 110S / WSJ-962K WSJ-972K
- Item Q&A
| Hi sorry! I never receive the English manual. Can I have it pls? Hi seller,
Which model come together with smoothies and ice cream maker? Thanks! Hello, can this one be shipped to Taiwan? Answer : [Re] Inquiry related delivery from kmc****If you order this item You have to select "shipping to Taiwan"
And you have to additional shipping fee.
Thank you. have a nice day. Hi do I have to pay GST for the WSJ-962K juicer? I received a GST notice asking me to check with seller? Answer : [Re] Inquiry for the item from Chi****Hi there. if over $400 SGD, basically can be charged GST but the shipping is by Fedex, we will help it won't be charged GST or extra charge, don't worry :) we will prepare your order soon. Thank you.
Hi, just received the juicer, there is quite a lot of pulp in the juice. Is it defective? Answer : [Re] Inquiry for the item from rac****Hi. kindly check all parts are assembled well. and depending on the ingredient vary pulp. you can refer to the manual for general model below. Thank you.
1. NUC NS manual(commom model) https://drive.google.com/open?id=0B377PsIlMP7Iejk2YUVWSUQxdlk&authuser=0
1. NUC B6000S model(only for reference) https://drive.google.com/open?id=0B377PsIlMP7ITmhSRXFqY01zcGc&authuser=0
2. NUC Recipes in PDF https://drive.google.com/open?id=0B377PsIlMP7IYkpESFJtdjBzMXc
* For more info about Kuvings, about recipes in English* http://kuvings.com/ What's the difference between the 2 models? Answer : [Re] Inquiry for the item from van****Hi there. actually no difference in performance, just different color and design.Thank you. Hi where can i get the recipe for juices and also manual in english ? Answer : [Re] recipe for juicesHi. please refer to below. for Kuvings general models.
Please click and download the manual From Gdrive for your reference! For WSJ- series, the manufacturer didn't release English manual, we provide the English manual for another model which has general ways to use. it would be of help for your understanding of instructions.
1. NUC NS manual(commom model) https://drive.google.com/open?id=0B377PsIlMP7Iejk2YUVWSUQxdlk&authuser=0
1. NUC B6000S model(only for reference) https://drive.google.com/open?id=0B377PsIlMP7ITmhSRXFqY01zcGc&authuser=0
2. NUC Recipes in PDF https://drive.google.com/open?id=0B377PsIlMP7IYkpESFJtdjBzMXc
* For more info about Kuvings, about recipes in English* http://kuvings.com/
Hi, what is the difference with this to the kuvings c7000? Answer : [Re] Inquiry for the item from kim****Hi there. NUC is kuvings's mother company, same company. actually just different design, you can consider only design. Thank you.
Hi, is this original Kuvings? Does it come with warranty? Thank u.- Christina Answer : [Re] Inquiry for the item from chr****Hi. it's Original NUC(Kuvings' mother company, same company) brand, under warranty of NUC(Kuvings) Korea. Thanks.
hi can you confirm whether the power plug is singapore plug or korea plug? Answer : [Re] Inquiry for the item from lob****Hi there. it has korea type power plug, you only need an universal adapter(multi plug) to change plug shape. added SG plug optoin in the listing, you can order with it :) Thank you very much.
Is there any local (Singapore) warranty on this product? Answer : [Re] Inquiry for the item from Wat****Hi there. we provide year seller warranty, should be sent to korea for warranty. but Kuvings never goes wrong in normal use, it's very reasonable price than local price, this is why many customer have bought it from us :) Thank you very much.
Answer : [Re] Inquiry for the item from ena****Hi, Does this come with the company warranty of 10years on the motor? Answer : [Re] Inquiry for the item from ena****Hi there. 10 year warranty is international kuvings's one, it's under kuvings korea, a year warranty. but the motor never goes wrong since it has auto stop safe mode. this is why overseas retailer has 10y warranty. you don't need to worry for motor parts. Thank you.
Would like to purchase spare part of the product. Drummer & input feeder. Please quote Answer : [Re] Inquiry for the item from chi****Hi. may we know your order number? and please contact to sales.happymall@gmail.com
Thanks.
Hi, do you sell parts of thenslow juicer if it is broken? Can you please advise where to buy a replacement part? Answer : [Re] Inquiry for the item from loo****Hi there.
Which parts do you need? Please check the attached picture. Thank you. Answer : [Re] Inquiry for the item from moo****Dear. customer. sorry but we don't handle that. Thank you.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - SK Portable Scalp Hair Diagnosis Analyzer Mobile View Camera 300X Lens SMART SCOPE
- Item Q&A
| |
 - ★2in1 PREMIUM★ NEW Hurom H-AI Series Self-Feeding Whole Slow Juicer HUROM WONDER -Smart Dual Hopper
- Item Q&A
| Answer : [Re] Inquiry for the item from ala****Question : [Re] Inquiry for the item from ala****Answer : [Re] Inquiry for the item from ala****Answer : [Re] Inquiry for the item from yun****Question : [Re] Inquiry for the item from yun****Answer : [Re] Inquiry for the item from yun****Hi, 1. What accessories does this H-AI (rose gold) comes with ? 2. Instruction manual in English ?
Cheers Jo Answer : [Re] Inquiry for the item from Jov****Hi. please check the description in the listing, components in image you can check. dual hopper. included is in korean, but you can refer to english manual of alpha series and receipe as well. Thank you very much.
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 - ★NEW MODEL★ LG ROBOKING Smart Robot Vacuum Cleaner R46CIM / VR6341LVM VR-6471LVM VR6470LVM / R46RM
- Item Q&A
| Does LG roboking R46CIM support English Language? Answer : [Re] Inquiry for the item from usd****We are preparing English manual for these products.
If you would like to make a purchase, please contact us if you don't know anything about this item.
We will let you know about that.
Thank you. have nice day. Question : [Re] Inquiry for the item from usd****Does R46CIM vacuum cleaner in voice support Chinese and English speaking or only korean speaking? Thank you. Answer : [Re] Inquiry for the item from usd****Sorry, I mean does LG R46CIM vacuum cleaner speaks in English or only speaks in Korean language? Question : [Re] Inquiry for the item from usd****Thank you for your reply.
LG R46CIM vacuum cleaner speaks in English available.
But We don't have English manual about this item yet.
Please chcek this part kindly.
Thank you. have a nice day.
Best regards. Hi,
May i know what is the difference between R45CIM and R45RM and those VR6470 model.. I am so confused. Is the configurable to English version ? Your price looks great .. Answer : [Re] Inquiry for the item from dko****Dear. customer. It's almost the same. R45CIM is available to support English. Thank you. Hi, what's the language of the robot? English? Answer : [Re] Inquiry for the item from ron****Dear. customer. Sorry but R45RM doesn't support English. R75AIM suports English.
http://list.qoo10.sg/item/LOWEST-PRICE-LG-ROBOKING-R75AIM-R76BIM-DUAL-EYES-2-0-ROBOT-VACUUM/470939493
Thank you.
|
![[USA]_Nordic Naturals: Algae Omega, 120 sgels (2pack)](https://gd.image-gmkt.com/li/990/418/1312418990.g_260-w-st_g.jpg) - [USA]_Nordic Naturals: Algae Omega, 120 sgels (2pack)
- Item Q&A
| Is this suitable for breast feeding mothers? When is the expiry date and the duration of shipment? Answer : [Re] Inquiry for the item from yon****We do not have the expertise of that product. It would be most accurate to ask doctor after you have identified the ingredients. And we are a buying company from USA. So we are not sure about expiry date. but we can say most of items are enough expiry date at 6 month or longer. please be noted that and purchase carefully.
Thank you for your interesting about our item.
Have a nice day. Question : [Re] Inquiry for the item from yon****Once payment made, how long will I need to wait for it to arrive? Answer : [Re] Inquiry for the item from yon****Thank you for your reply. Please check the product page once more. We will let you know the estimated delivery time when you make the purchase. Have a nice day.
|
 - SAMSUNG Digital Door Lock SHS-2920 GATEMAN WF-20( Fingerprint / Shine-2WAY Glass Door★BEST Door Lock
- Item Q&A
| Hi, I'm going to get the gateman WF-20, may I know can add on the tag Key? And what's the different between tag key and sticker key Answer : [Re] Inquiry for the item from des****And can I install this model on the normal wooden condo door Question : [Re] Inquiry for the item from des****Thank you for your interesting about our item.
1. Do not select the tag key option because this product is fingerprint recognition.
2. For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $160 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $100 for wood doors / For Metal doors, please contact with the installer in advance.
Please check the product page again before purchasing.
Thank you. have a nice day.
Best regards.
Answer : [Re] Inquiry related delivery from ngy****Question : [Re] Inquiry related delivery from ngy****Answer : [Re] Inquiry related delivery from ngy****Is this for metal gate? I just installed Samsung push lock and my metal gate cannot close because it hit the new lock. If put this lock then the original metal gate lock can be removed right. Answer : [Re] Inquiry for the item from lai****What kind of door lock do you want ?
If you inform us your door type, we can assist about issue.
Thank you. have a nice day. Question : [Re] Inquiry for the item from lai****Answer : [Re] Inquiry for the item from lai****Which door type would you like to install? Answer : [Re] Inquiry for the item from 261****Hi, i want to know, your digital lock is 2 set for main door or gate? Answer : [Re] Inquiry for the item from lin****Thank you for your interesting about our item.
Please inform us what type of product you want and what type of door.
We can provide answer about your question.
Thank you. have a nice day. Hi may i know how much is the installation cost for HDB bto main door and gate? Answer : [Re] Inquiry for the item from grr****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $160 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $100 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Question : [Re] Inquiry for the item from grr****Thanks for the fast reply Answer : [Re] Inquiry for the item from grr****Already answered inquiry. If you have another any question, please contact to us. Hi For Gateman Fingus WF20
1. How do i set up the English Guidance? 2. Do you sell with the Bluetooth function, Remote Package separately , and how much? Answer : [Re] Inquiry for the item from chi****Thank you for your interesting about our item.
1.If you order this item we will send you English manual for it. And you can set up English version.
2. https://www.qoo10.sg/item/GATEMAN-IREVO-DOOR-LOCK-REMOTE-CONTROLLER-MODULE-SET-RC-100/581647308?banner_no=1305330 // Plaese check attatched link kindly.
Thank you. have a nice day. Answer : [Re] Inquiry for the item from 971****Hi wf20 is for wooden door. Can it be installed in main door. And do you have any digital lock for metal gate for hdb. If have can I request the installer to do both with one installation price in the same visit Answer : [Re] Inquiry for the item from Emp****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Hi, can this be installed on metal grill gates Answer : [Re] Inquiry for the item from she****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Hi Seller. Can I know how many key tag is included for model 2920? Answer : [Re] Inquiry for the item from lin****Dear it is various. normally 2 keys are included.
thank you Answer : [Re] Inquiry for the item from lin****Answer : [Re] Inquiry for the item from tal****hi the lock that I received is faulty. (fingerprint feature is not working) how should I go about to exchange it? the installer has already installed the lock. how should I go about to exchange it? Answer : [Re] Inquiry related return and exchange from 233****Hi there.
Sorry to hear your problem first. we will assist you, but we need more details about it.
To figure out what's the exact problem, please take a video showing your symptoms in detail. upload on Youtube, and give us the link will be better for checking.
sales.happymall@gmail.com
send us your video, Order number, explanation about symptoms in detail. then we can help to to deal your issue. Thank you.
Question : [Re] Inquiry related return and exchange from 233****hi I have emailed the details over to you. Kindly advise status Answer : [Re] Inquiry related return and exchange from 233****We apologize about this inconvenience situation.
Firstly, We will contact to our local installer.
Please wait more a little time.
Aftrer contacting, we will inoform you.
Thank you. have a nice day. The installer has installed the lock and found out that the fingerprint feature is faulty. How should i go about to exchange? Answer : [Re] Inquiry related return and exchange from den****hi! awaiting your reply please Question : [Re] Inquiry related return and exchange from den****Hi there.
Sorry to hear your problem first. we will assist you, but we need more details about it.
To figure out what's the exact problem, please take a video showing your symptoms in detail. upload on Youtube, and give us the link will be better for checking.
sales.happymall@gmail.com
send us your video, Order number, explanation about symptoms in detail. then we can help to to deal your issue. Thank you.
Answer : [Re] Inquiry related return and exchange from den****hi I have emailed to you at sales.happymall@gmail.com about the faulty door lock. Please advise
Question : [Re] Inquiry related return and exchange from den****Please inform us your order number.
We will check this problem.
Hope to your cooperation.
Thank you. have a nice day. Shs2920 comes with how many tag and RFID? Answer : [Re] Inquiry for the item from u_w****Basically, We can send customer 2 keys.
If you want more key, you have to order key.
Thank you. Hi,
May i know does samsung SHS-2920 come with the carr? Or i have to order the card separately? Answer : [Re] Inquiry for the item from ryu****Hi
SHS-2920 comes with a tag key Thank you
Question : [Re] Inquiry for the item from ryu****How many tag key will be given? Any cad? How much is the installation fee? Answer : [Re] Inquiry for the item from ryu****if you need tag key or sticker key, you have to order adding key.
It is different to pay installation fee depending on the situations.
Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, you have to contact with the local installer in advance.
If you order this item, we can contact to local installer with you.
Thank you.
Hi, can I check if the Samsung SHS 2920 can be installed on my room wood door like this? Answer : [Re] Inquiry for the item from whi****Hi In case of installation. please contact the techician For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them. THank you
Hi, can the wf-21 lock be install on metal gate? Answer : [Re] Inquiry for the item from yix****Hi Thank you for getting in contact with us.
Sure. Please check the link below https://blog.naver.com/onekey77/221263562247
Installation fees for wf20 Answer : [Re] Inquiry for the item from and****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you.
May I know what model would you recommend for gate gate lock, your quote for lock plus installation.? Answer : [Re] Inquiry for the item from jim**** What type of door lock do you have? Juct we recomend the WF-20 model
Answer : [Re] Inquiry for the item from mui****Do you have any locks similar to gateman F50-Fhh? Currently have this lock but not working anymore. Any locks to recommend for replacement? Thanks. Answer : [Re] Inquiry for the item from ret****Hi
What about WF-20? Please check this item on this product page ( item code 471685183)
Can this be install on gate? Answer : [Re] Inquiry for the item from des****Can you take a picture our gate? so we can check it
Hi , wf20 does it comes with remote control ? Thanks. Answer : [Re] Inquiry for the item from ann****HI
Thank you for getting in contact with us. This item does not come with remote controll Thank you
CART NO: 125434342
Order placed on 28th Feb 2019, till today still on request shipping. can you adv when are you shipping the item out?? I need very uregntly tks!!! Answer : [Re] Inquiry related delivery from gin****Hi there. Sorry for late reply, it was long holday. the order is checked today. sorry to inform that SHS-2920 is suddenly on manufacturing delay from the manufacturer now, till middle of march. we will try to get stock from other channel for shipping sooner, we will let you know if any further delay. before order confirmation you can cancel your order directly if you're in urgent. sorry again, Thank you for cooperation.
Question : [Re] Inquiry related delivery from gin****I HAVE CANCEL MY ORDER PLEASE APPROVE MY REFUND THANKS! Answer : [Re] Inquiry related delivery from gin****the order is cancelled completed. Thank you.
Answer : [Re] Inquiry for the item from hai****Answer : [Re] Inquiry for the item from lim****Hi which item can be use on metal gate? Answer : [Re] Inquiry for the item from yeo****Hi there. if that metal gate has enough space for door lock, most models are able to install. for meta gate we recommend to contact with the local installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you.
Do you have Gateman Shine U? How much is that? Answer : [Re] Inquiry for the item from 242****Hi there. yes we carry. we added option, Shine-U model. please find the option list again. Thank you.
Answer : [Re] Inquiry for the item from 241****Can install on hdb bto gate? Answer : [Re] Inquiry for the item from ste****Hi there. Yes mostly possible to install on the gate, but it vary depending on the gate situation. we recommend to contact to the local installer in advance, for sure.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you very much.
Can install on bto hdb gate? Answer : [Re] Inquiry for the item from ste****Hi there. Yes mostly possible to install on the gate, but it vary depending on the gate situation. we recommend to contact to the local installer in advance, for sure.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you very much.
Hi, my order no is 283621646 which is for Gateman WF 20. However the manual you sent me is different. Can you please send me a new English manual Email to vivicollections@yahoo.com.sg Answer : [Re] Inquiry for the item from viv****Hi there. we sent email again, for WF-2x series, kindly check the email again. Thank you.
Can it be installed on the outdoor gate? Answer : [Re] Inquiry for the item from jin****Hi there. Sure can be on outdoor gate as well, splash-proof for water so under roof, would be no problem. let us know further matter. Thank you. Hi, can I use it for glass sliding door? Answer : [Re] Inquiry for the item from hua****Hi there. Gateman Shine is for glass swing door only :) What is the installation charges for SHS2920? Answer : [Re] Inquiry for the item from our****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20, SHS-2920 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Hi, can have more advice on which is good and does it comes with camera for peep Answer : [Re] Inquiry for the item from nic****Also can I purchase for both door and gate? Question : [Re] Inquiry for the item from nic****Hi. kindly be advised that it's door lock only, and not video phone. the door lock which can lock the door. for installation on the gate, limited so we recommend to contact to the installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you.
Hi, may I know if the 2way glass door already include any tag and remote control?
Also how much is the installation? Answer : [Re] Inquiry for the item from thi****Hi there. for Gateman Shine, 4 card key(tag key) is included. and remote control is optional.
about installation, Gateman shine is clip type, actually easy to install on the glass door (no need to make a hole). but if you want you can contact to the local installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you very much.
Answer : [Re] Inquiry for the item from boo****Can samsuang 2920 install on HDB gate? Can existing key tag register on gate and door using same key tag? Answer : [Re] Inquiry for the item from jan****Hi there. SHS-2920 on HDB gate, if have enough space for door lock, would be able to install but it must be installed by experienced installer. and if you have standard RFID key tag of samsung or gateman or others, mostly compatible.
we recommend to our local installer in advance for HDB gate installation matter.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you very much.
Hi, how much is the installation fee? Answer : [Re] Inquiry from che****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Answer : [Re] Inquiry for the item from lim****Hi, is the WF-21 compatible with glass door? Glass thickness is 12mm. Answer : [Re] Inquiry for the item from wha****Hi there. For glass door, should buy glass door exclusive model. GATEMAN SHINE model is available. (for double leaf glass door, +bracket). WF-21 and SHS-2920 is for standard HDB door, not available on Glass door :) Thank you.
Hi if I click installation selection on ur website , the total amount shows inclusive of installation fees ? Answer : [Re] Inquiry for the item from ast****Hi there. clicking installation doesn't change the qoo10 price. if you choose installation, our local installer will contact to you for installation apppointment. you can pay to them after installation :) Thank you very much.
Answer : [Re] Inquiry for the item from miz****Hi,
Please advise if Gateman WF-20 2019 works with fingerprint + pin concurrently, or either or?
Any warranty? When will you restock?
TIA. Answer : [Re] Inquiry for the item from gin****Hi there. If you mean GATEMAN FINGUS, new model of WF-20 series, yes it's same (Pin + FIngerprint) only. Tag key is not available.has better fingerprint scanner. same under warranty as our policy, it's available now. Thank you very much.
Question : [Re] Inquiry for the item from gin****Thank you for your reply. So, one must scan fingerprint & input pin @ the same time to allow entry right? Just wanta confirm. TIA. Answer : [Re] Inquiry for the item from gin****No, please check that gateman door lock has master mode for customer password, but doesn't have double authentication, i mean fingerprint "AND" pin code.
most korea door lock doesn't have this feature, samsung or gateman. if you really need this feature, how about buildone door lock? it has hidden mode, can mix open way.
https://www.qoo10.sg/item/MAKE-237-OFFICIAL-SELLER-NEW-FINGERPRINT-BUILDONE-PUSH-PULL/530234783?banner_no=1305330
Thank you.
Can the gateman with fingerprint be used on a new bto hdb metal gate? If yes, any additional installation charges required? Answer : [Re] Inquiry for the item from nys****Hi there. yes metal gate possible, but for matal gate, need more operation for safe install and hard work, so little more expensive than standard door. it's very various depending on the gate situation, how about contact to local installer in advance?
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you.
Answer : [Re] Inquiry for the item from que****How much is it to install for normal door? Tnx Answer : [Re] Inquiry for the item from exq****For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Hi seller, may I know what are the installation charges for SHS-2920? Thank you. Answer : [Re] Inquiry for the item from fai****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Question : [Re] Inquiry for the item from fai****Hi May I know for the model SHS-2920 are there any key tags included? Also may I know what is sticker? Thank you. Answer : [Re] Inquiry for the item from fai****Hi there. SHS-2920 model, 2 key is basically included. and you can buy more, tagkey and sticker key you want.
https://www.qoo10.sg/item/100-GENUINE-SAMSUNG-DIGITAL-DOORLOCK-RFID-KEY-STICKER-STICKY/414950278?banner_no=1305330
sticker key is square tiny sticker one, can attach on your stuff such as your cellphone. same working with tag key. you can check the listing above :) Thank you very much.
Answer : [Re] Inquiry for the item from rro****Samsung shs has how many key tag in package? Answer : [Re] Inquiry for the item from lyd****Hi there. 2 tag key is basically included, you can add more by option :) Thank you very much.
Can wf20 or A20 gateman work for metal gates too? Answer : [Re] Inquiry for the item from des****Hi there. yes mostly possible on the gate, but gate situation is very variable, we recommend to contact with the local installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Can it be install on the gate? Answer : [Re] Inquiry for the item from win****Hi there. yes mostly possible on the gate, but gate situation is very variable, we recommend to contact with the local installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Can it be installed on the gate? Answer : [Re] Inquiry for the item from win****Hi there. yes mostly possible on the gate, but gate situation is very variable, we recommend to contact with the local installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you.
Answer : [Re] Inquiry for the item from syb****Answer : [Re] Inquiry for the item from syb****Answer : [Re] Inquiry for the item from syb****Answer : [Re] Inquiry for the item from Dee****Question : [Re] Inquiry for the item from Dee****Answer : [Re] Inquiry for the item from Dee****Hi, if I purchase the lock from qoo10, will the manual be in English? Answer : [Re] Inquiry for the item from Cki****Hi there. including manual is in korean, but we will send english manual stuff via email you can refer to, also you can change voice guidance from korean to english. no problem to use :) Thank you very much.
How much is installation for gate and wooden door? Answer : [Re] Inquiry for the item from kai****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. What’s the installation price? Answer : [Re] Inquiry for the item from aar****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Hi, which one is suitable for a one way glass door and do I need a bracket? Answer : [Re] Inquiry for the item from Cki****Hi there. if glass door, Gateman Shine-2way is available. if 2 leaf double glass door, need a bracket(clip holder) as well. it's clip type so easy to install. for more detail, you can send us a picture or contact to the local installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them. Answer : [Re] Inquiry for the item from nin****Hi is there a physical shop we can See this lock? Answer : [Re] Inquiry for the item from mon****Hi. sorry but we're based in korea. how about refer to Youtube? many information. Thank you.
Answer : [Re] Inquiry for the item from ban****How much is installation? Answer : [Re] Inquiry for the item from May****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Answer : [Re] Inquiry for the item from bao****Question : [Re] Inquiry for the item from bao****Answer : [Re] Inquiry for the item from bao****Answer : [Re] Inquiry for the item from sug****Answer : [Re] Inquiry for the item from koh****Answer : [Re] Inquiry for the item from wen****I would like to check is the digital door lock water prof? Answer : [Re] Inquiry from min****Hi there. all samsung and gateman door lock series are splashproof grade, not full waterproof. but basically some rain would be okay. Thank you.
Question : [Re] Inquiry from min****ok noted thanks for the information will look into it. Answer : [Re] Inquiry from min****Answer : [Re] Inquiry for the item from hoo****How much is the installation service ? And how many key cards are included? We have 4 person in the house. If there’s less than 4 key cards included, can we buy more? Answer : [Re] Inquiry for the item from mon****Hi there. replied for installation service. and about the matter, please check the door lock type. WF-20 is password or Fingerprint. only SHS-2920 : is password or RFID Key card.
you can purchase additional RFID keys below.
https://www.qoo10.sg/item/LOWEST-PRICE-SAMSUNG-DIGITAL-DOORLOCK-RFID-KEY-STICKER-STICKY/414950278?banner_no=1305330
Thank you very much.
Question : [Re] Inquiry for the item from mon****So your price doesn’t include any rfid Card? What does your price include ? Answer : [Re] Inquiry for the item from mon****Hi. The model SHS-2920, included 2 tag keys basically, in original package. WF-20 model is password n fingerprint type only, tag key is not included :) let us know further matter. Thank you.
Hi how much are the installation service? Answer : [Re] Inquiry for the item from mon****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Hi there, can the gatewan fingerprint and password reader be installed on HDB standard bedroom door? Answer : [Re] Inquiry for the item from kil****Hi there. mostly possible, but we recommend to confirm with our installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Hi i bought this lock from you. Can i have contact number for installer? Thanks Answer : [Re] Inquiry for the item from ang****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. hi seller ,
may i know if i order what is the installation fees for gateman shine mirror bracket for glass door ? Answer : [Re] Inquiry for the item from ste****Hi there. for exact fee for glass door, please contact to the installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you.
which lock is meant for metal gate and may i know the cost of installation? Answer : [Re] Inquiry for the item from cli****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
+ Metal gate is little more expensive than wooden, it's variable depending on metal gate's status. we recommend with them in advance.
Thank you. Hi, i have checked the box that i need installation. Do we arrange ourselves with your recommended installer? The installation also include remove my current digital lock, right? Answer : [Re] InstallationHi there. Yes right, for more detail, you can contact to the installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you.
Question : [Re] InstallationDo you provide English manual along with the lock? Answer : [Re] InstallationYes, we provide english manual for general model of gateman door lock, instructino is same. actually easy instruction no problem to use.
Answer : [Re] Inquiry for the item from jay****Answer : [Re] Inquiry for the item from jay****Hi how much is the installation fees? Answer : [Re] Inquiry for the item from kef****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Hi seller,
Can the Gateman WF-20 be used for HDB metal gates?
Thank you. Answer : [Re] Inquiry for the item from ann****Hi there. Possible but for metal gate, we recommend to contact to the installation in advance, because metal gate has very various condition.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you.
Hi, can I know if gateman shine can be installed on wooden door? If can use for wooden door, do I need to select additional bracket from your order list? How much is installation fee for gateman? Answer : [Re] Inquiry for the item from kim****Hi there. Please check that Gateman shine modle is for glass door only. if you want gateman shine style design, how about S10-FD model? Similar design and it's for standard door.
https://www.qoo10.sg/item/HOT-DEAL-NEW-GATEMAN-S10-FD-KEYLESS-DIGITAL-DOOR-LOCK-DOUBLE/421644113?banner_no=1305330
Thank you very much.
Question : [Re] Inquiry for the item from kim****But I need the inside lock to be vertical also. Is s10-FD inside lock vertical? Answer : [Re] Inquiry for the item from kim****Noted. the door lock for wooden door is mostly horizontality type, not vertical. as we know only glass door type has vertical body inside. hpoe for understanding.
Do you have any model for gate? How much is installation? Answer : [Re] Inquiry for the item from pai****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. How much is the remote controller ? Answer : [Re] Inquiry for the item from ann****Hi there. Please check the link below.
https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=581647308 Answer : [Re] Inquiry for the item from Cla****Hi,for order no 273820834,may i know roughly when the installation will take place?meanwhile,could i have the manual in english sent to my email?thx Answer : [Re] Inquiry for the item from chi****Hi there. Please check email we have sent, and if you selected installtion option, our installer will contact to you in advance. if not, you can contact to them in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. How many key tags are bundled for Samsung SHS-2920? Answer : [Re] Inquiry for the item from vp_****Hi. 2 tag keys are basically included.
How much is the installation fee for glass door ? Answer : [Re] Inquiry for the item from cha****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Hi if I am keen to buy 2 locks, one for gate and another for main door, can they share the same card? Answer : [Re] Inquiry for the item from car****Hi there. Yes, if you register same card to both door lock, you can do like that. compatible. Thank you very much.
Hi, can I check how much is the installation fee?
Thank you Answer : [Re] Inquiry for the item from sti****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. If I purchase 2 sets of WF20 with installation, is the installation charges as x 2? Answer : [Re] Inquiry for the item from jan****Hi there. If 2 door, maybe yes, but you can discuss with our installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you.
WF20 is suitable for installation at metal gates? If yes, how much does it cost to install on metal gate? Answer : [Re] Inquiry for the item from law****Hi. you can install on the metal gate but metal gate, situation is very variable, so we recommend to discuss with our local installer about your metal gate situation in advance. as we know installation cost on metal gate is little more expensive than wooden door, please contact to ours below.
Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Answer : [Re] Inquiry for the item from Azp****Hi. if you mean WF20, Yes, following model of F10 F10 -> WF10 -> WF20 latest model. Hi can it be install for normal old resale’s hdb gate? Answer : [Re] Inquiry for the item from cin****Hi there. mostly possible but hdb gate has very various case, in this case please contact to our local installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you very much.
Wf20 inclusive remote control? Answer : [Re] Inquiry for the item from suz****Hi there. please be advised that remote control is not included. it's an option. thank you.
Hi WF-20 can install on the gate? Is there a slot to insert Z-Wave chip? As I intend to sync with my smart home system. Answer : [Re] Inquiry for the item from suz****Hi. WF-20 can install on the gate, but gate expecially meta gate have very variable situation, need to check with professional installer in advance, to avoid any fail situation. and as we know WF-20 doesn't have z wave feature, even if it has, it's basically only for business installation by the manufacturer, mostly not open to individual user. Thank you.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - ★+FREE GIFT!★TRIA BEAUTY TRIA Plus 4X Laser Hair Removal Remover Grainer Epilator - BEST SELLER
- Item Q&A
| Answer : [Re] Inquiry related delivery from fel****Question : [Re] Inquiry related delivery from fel****Answer : [Re] Inquiry related delivery from fel****Question : [Re] Inquiry related delivery from fel****Answer : [Re] Inquiry related delivery from fel****Question : [Re] Inquiry related delivery from fel****Answer : [Re] Inquiry related delivery from fel****Question : [Re] Inquiry related delivery from fel****Answer : [Re] Inquiry related delivery from fel****Question : [Re] Inquiry related delivery from fel****Answer : [Re] Inquiry related delivery from fel****How long it takes for delivery to arrive to my address in Singapore? I live at sengkang area Answer : [Re] Inquiry related delivery from fel****Also, for this specific item, what's the warranty? Question : [Re] Inquiry related delivery from fel****Delivery is usually possible on the date you want, but there may be a number of variables or we cannot confirm the exact date.
If you want to change your address, you can modify it when you order.
It takes three to five days to prepare the product, and it takes three to five days to ship to Singapore.
And we can provide 1 year Korea-warramty about this item.
Thank you for your interesting about our item.
Have a nice day.
Best regards. Answer : [Re] Inquiry related delivery from Shi****Question : [Re] Inquiry related delivery from Shi****Answer : [Re] Inquiry related delivery from Shi****Question : [Re] Inquiry related delivery from Shi****Answer : [Re] Inquiry related delivery from Shi****Question : [Re] Inquiry related delivery from Shi****Answer : [Re] Inquiry related delivery from Shi****Hi can this item be shipped to an South Korean address in Gangnam instead? Answer : [Re] Inquiry related delivery from pj9****Sorry this deal is only for Singapore. hope for understanding.
Answer : [Re] Inquiry for the item from rai****Answer : [Re] Inquiry for the item from han****Answer : [Re] Cannot ActivateQuestion : [Re] Cannot ActivateHi,
Just now I have placed order for this item.
The payment went through and SGD 522.99 was deducted from my card. But I couldn't find my order in Qoo10.
Do you receive my order?
Thanks. Answer : [Re] Payment go through but didn't see order at Qoo10 page [URGENT]Hi there. sorry but we can't find your order. kidly contact to Qoo10. thank you. Hi Seller,
I have just received my item recently. I have try it but there is a question: why no lock & unlock function on my machine? I can press the button and star to use it without put the sensor on my skin. Why?
Thanks if you can reply me. Answer : [Re] Lock & unlockHi there.
it's avaialbe to use after register vitalization in tria korea website. link is : http://www.triabeauty.co.kr/activationhrl
@ How to register vitalization @
1. go to link : http://www.triabeauty.co.kr/activationhrl
2. "이메일주소" put your email address.
3. "시리얼번호" put serial number of the item. ** serial number is bottom of the item
4. clik the button " 제모기 작동 활성화하기"
if you have more questions feel free to contact to us. thank you very much.
Regards Question : [Re] Lock & unlockhi Seller,
I have registered and use it for once. After that I can use without unlock it. There is no lock sign on the screen. Just want to know how come?
Thanks. Answer : [Re] Lock & unlockHi there. once, you acivate that, you can use it without any unlock action from that time. thank you. How to declare it under 400? Just leave a memo to you and pay??Or I have to do something before payment? Answer : [Re] declare lower valueHi there. if you want to do that, leave a message when you place an order. refer that all the risk from undervalue is on buyer's side. thank you. Question : [Re] declare lower valueCan u give some ideas on what is the possible risk? Answer : [Re] declare lower valueHi there. all the tax from the customs is depending on customs policy in your country. so, we don't know about that and we can not control. you'd better contact to customs in your country. thank you. Ishtu the hit pink and pink models are more expensive than other model? Answer : [Re] Different priceHi there. supply price are different from the manufacter. hope for understaing.thank you. Question : [Re] Different priceIs there any difference in terms of the function? The price differs by almost 25% already Answer : [Re] Different priceHi there. there isn't any difference in terms of the function. thank you. Do I need to pay gst as the item value is above sgd400? Is there any way to avoid it? Answer : [Re] Singapore gstHi there. yes, you do. if you want under value, leave a message when you order. refer that all the risk from undervalue is on buyer's side. thank you.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[USA]_Earth Mama Angel Baby Angel Baby Bottom Balm, New Value Pack Size Five of the 2-Ounce Jar](https://gd.image-gmkt.com/li/987/352/1388352987.g_260-w-st_g.jpg) - [USA]_Earth Mama Angel Baby Angel Baby Bottom Balm, New Value Pack Size Five of the 2-Ounce Jar
- Item Q&A
| Answer : [Re] Inquiry for the item from gom****Dear we are a buying company from USA. so we are not sure about expiry date. but we can say most of items are enough expiry date at 6 month or longer. please be noted that and purchase carefully
thank you
|
 - ★BEST PRICE!!★ HANIL Baby Bottle UV Sterilizer Multi Dryer / HBS-910HK HBS-920MF Hello Kitty Ver
- Item Q&A
| How long warranty and is it on site? Answer : [Re] Inquiry for the item from bob****Thank you for your interesting about our item.
We can provide you only KOREA WARRANTY (1YEAR)
Thank you. have a nice day.
Best regards. Question : [Re] Inquiry for the item from bob****Meaning if I buy in singapore and spoil How? Answer : [Re] Inquiry for the item from bob****If you have any problems after purchasing at Happy Mall, you should send this item to Korea. Question : [Re] Inquiry for the item from bob****Which part of Korea are you at Answer : [Re] Inquiry for the item from bob****We are located in Busan. Do you know about Busan?
We will send you an address if any situation appear Thank you. have a nice day.
Question : [Re] Inquiry for the item from bob****Yes I went once before you taking the train to Busan and Love the place! Haahah we stayed near and walked to haendae beach! Love the jalgachi fish market and gamcheon cultural village! Busan film festival was ongoing in October 2017 that time! Answer : [Re] Inquiry for the item from bob****We are also located near Haeundae beach.
If you have a chance, please come visit Busan again.
If you have any questions about the product, please feel free to contact us.
Thank you. have a nice day.
Best regards.
Question : [Re] Inquiry for the item from bob****I wish to visit Korea again but will be expecting my first baby in February 2020 first! Heard Busan has the best scrub in their spas! Answer : [Re] Inquiry for the item from bob****Thank you for your reply.
If you have any questions about the product, please feel free to contact us.
Have a nice day.
Answer : [Re] Inquiry for the item from nef****Hi hi is this item still available and isit under warranty thanks! Answer : [Re] Inquiry for the item from cat****Thank you for your interesting about our item.
Whenever you can buy this item.
Thank you. have a nice day. Answer : [Re] Inquiry for the item from lyn****Question : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry for the item from lyn****Hello, do you sell the Hepa Filter and UV lamps separately or would know where i can get them for a Hanil Doctor A Baby bottle sterilizer? thanks Answer : [Re] Inquiry for the item from sel****Hi there. we can help to buy but need to deal separately, if you want please let us know. Thank you.
Answer : [Re] Inquiry for the item from ash****Answer : [Re] Inquiry for the item from mag****Answer : [Re] Replacement partsdo u sell the lamp n bulb Answer : [Re] Inquiry for the item from fio****Hi. sorry but we don't sell now, but if you request we can handle separately if you ordered from us. Thank you.
Hi,
i have just placed my order, kindly advise when can i receive my item.
Thank You Answer : [Re] Delivery StatusHi there. handling time is 1~3 days, normally takes about 3~5 working days to singapore via Fedex, express shipping. we will expedite your order. Thank you very much.
Hi there,
Do you sell the following accessories (Dual UV Lamp and Hepa Filter) for the UV Sterilizer for replacement?
Thanks. Best Regards, Shermin Answer : [Re] Purchase of AccessoriesHi. we doesn't havndle parts separately, since as we know, most customer buy compatible UV lamp such as philips from local store in their country. Thanks.
I refer to my order 39897020. The golden light is not working after 2 months. Please advise urgently how I can get the spare part, or is this item under warranty? Answer : [Re] Golden Light for Hello Kitty Sterilizer not working after 2 monthsI need to buy the bulb for drying. Please also quite for the UV lamp and HEPA filter. Answer : [Re] Spare bulb for dryingDear may I know your order number? Hi I just purchased the sterilizer in February and now the drying bulb is not working. Please let me know how much is it to replace it Answer : [Re] Drying bulb not workingQuestion : VoltageFeb 04, 2014 Can the voltage be used in Singapore? Answer : [Re] VoltageDear customer
Your inquiry will soon be confirmed and answered by the seller.
※ Inquiries related to Payment, Cancellation and any Urgent issue can possibly be dealt from CS team.
Thanks & Best regards
P.S. The information is also sent to the seller to meditate this case Dear.
The item is for 220V/60Hz from Korea. with 2 round ping plug for C type. thank you!
Hi I am very interested in this item. But before purchase I would like to clarified a few points. 1) do u have English user manual ? If no English Manual, can you explain to me how o operate this sterilizer when I want to sterilized the baby bottle ? Does it have drying functions too ? 2) I saw a HEPA filter on top, is it replaceable or need self cleaning only ? - If self cleaning how frequent do I clean it ? - if filter need to be replaced, how long one filter last ? And where to purchase new filter ? 3) does UV lamp need replacement ? 4) what is the 3M and 2X in yr brochure referring to ? Answer : [Re] About the itemThank you for asking.
To answer with your qustions,
1. there is no specific English manual for this model. We can explain the using process for this item.
2. For the filter, you can clean easily once a month to clean out.
We can recommend to change the filter annaully.
(you can contact us to buy it)
3. for UV lamp also needs to be replaced in one year.
4. 3M hepa filter / Dual UV lamp
Thank you for checking.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - ★SUPER SALE!!★ KUVINGS Smoothie Strainer - Smoothie Network KJ-623S KJ-622R B6000 Filter Series
- Item Q&A
| Hi, can this strainer be use for NS-998CB juicer also? thanks Answer : [Re] Inquiry for the item from fra****We don't know what the NS-998CB model is.
Please give us more information details.
Thank you. have a nice day. Hi can I order the kuvings juicing strainer? The model is (attached). Pls advise price and delivery to Singapore address. Thank you. Answer : [Re] Inquiry for the item from jdj****Hi. we don't have that stock separately, please let us know order number of juicer in Qoo10. Thank you.
Is this for slow juicer KJ 623S? I kinds broke my slow juicer strainer. But ur description is for smoothie? Is it same for slow juicer? Thanjs Answer : [Re] Inquiry for the item from Chr****Hi there. it's for KJ-623S series, smoothie strainer. your picture is basic mircro hole strainer, this one is smoothie strainer with little bigger hole. if you make smoothie, it would work well for you. Thank you very much.
Hi is item compatible to c7000? Answer : [Re] Inquiry for the item from kim****Hi. C7000 is overseas version, as we know same series but can't guarantee it would fit as we can't check in advance. hope for understanding.
Question : Model NoMay 14, 2018 Is the strainer compatible with the NS 621CBS2 model? Answer : [Re] Model NoHi. basically for KJ- series. NS series is mostly similar but not sure it will perfectly compatible or not. hope for understanding.
Answer : [Re] Inquiry for the item from als****Dear. custmer. Sorry but it's for for B6000 KJ- Series KJ-623S KJ-622R 621 Thank you. Question : StrainerApr 14, 2016 Hi. I understand that a new set of the kj-622r juicer comes with a normal strainer and a blank strainer for frozen dessert. When you stated "smoothie strainer", are you referring to the normal strainer?
The base of the strainer of my KJ-622R juicer looks a little different from what you are selling. May i know if the strainer you are selling would still fit my juicer? I just want to be sure that we are referring to the same item.
Thank you for your understanding. Answer : [Re] StrainerHi there. we're as a supplier, it seems that it looks different. thank you. Question : NUC JuicerFeb 03, 2016 Hi, do you still have stock for the juicer? Answer : [Re] NUC JuicerHi there. it's in stock. thank you. Question : [Re] NUC JuicerHi. Can you give me the link to purchase the juicer? Answer : [Re] NUC JuicerHi there. as we checked with the manufactere, it has been discountinued. hope for understanding. thank you.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - ★LOWEST PRICE!★ LG ROBOKING R76CIM R76BIM Dual Eyes 2.0 Robot Vacuum Cleaner New of VR6470LVM
- Item Q&A
| Answer : [Re] Inquiry for the item from cyn****Hi,
Few years ago, I bought LG robot vacuum from you. I have a request, can you sell LG gas steam dryer 9 kg? Here in my country, only available LG electric dryer, but I want the gas dryer version. Answer : [Re] Can you sell other LG product, like LG gas steam dryer?Hi there. Thank you for contacting us. But not sure what's LG gas dryer model, could you give us any image or model name? we can handle all of LG product in korea. Thank you.
Question : [Re] Can you sell other LG product, like LG gas steam dryer?Hi, I am not sure. Probably DLG3501W. Answer : [Re] Can you sell other LG product, like LG gas steam dryer?Got it. there're korea models. but this product has huge volume and weight, we cant ship to Singapore. hope for understanding.
Hi seller ,what is the difference between 75AIM and 76BIM? Answer : [Re] Inquiry for the item from aw1****Hi. Same R75 series, color is different. Thanks.
R75AIM - Is this model Dual Eye camera? Does it have schedule programme? Answer : [Re] R75AIM - Is this model Dual Eye camera? Does it have schedule programme?Hi there. It's dual eyes. and it has schedule programme Thank you. Hi, does the model supports english language? Answer : [Re] Inquiry for the item from jac****Dear. customer. both R75AIM and R76BIM are available in Korean / English / Chinese / Japanese. Thank you.
|
![[USA]_Ketologie Collagen Protein Powder 100% Pure Hydrolyzed Collagen Peptides 25g Per Serving - H](https://gd.image-gmkt.com/li/377/467/1312467377.g_260-w-st_g.jpg) - [USA]_Ketologie Collagen Protein Powder 100% Pure Hydrolyzed Collagen Peptides 25g Per Serving - H
- Item Q&A
| Hi seller, please advise the shipping duration for the product & its expiry date, thanks! Answer : [Re] Inquiry for the item from sc2****Dear we are a buying company from USA. so we are not sure about expiry date. but we can say most of items are enough expiry date at 6 month or longer. please be noted that and purchase carefully
thank you
|
 - ★MPGIO★ NEW Athena TAB7 TAB8 Android 8.1 Tablet Pad WiFi / Quad-Core 1024x600 IPS 8GB 16GB
- Item Q&A
| Tab 8 c/w Screen Protecter & Case/Cover ??? Answer : [Re] Inquiry for the item from jef****Thank you for your interesting about our item.
We are really sorry to say that There is not included Screen protector / Case cover.
Thank you. have a nice day.
|
 - Gateman G-swipe / Z10-IH Digital Door Lock Fingerprint Scanner-Smart Digital
- Item Q&A
| Answer : [Re] Inquiry for the item from sup****Hi, may I enquire whether the z10-Ih comes with an controller to open the gate from inside of the house? See pic. Regards, Kenny Answer : [Re] Inquiry for the item from Tan****Dear you can buy the remote in the option and it is working from inside of the house
thank you Answer : [Re] Inquiry for the item from hao****Is the user manual, installation template and tag keys included in the purchase? Answer : [Re] Inquiry for the item from 261****Hi there. manual is in korean, installation templete is included. but kindly check in advance that this model has "password" and "fingerprint" feature only, not tag key open type. Thank you.
Question : [Re] Inquiry for the item from 261****Is it possible to send through my email the English version of the manual? Answer : [Re] Inquiry for the item from 261****Hi. sorry but this model doesn't have english manual separately(koraen manual included basically). if you just want to refer door lock's working way, you can refer to youtube videos. pleaes try to search Gateman Z10 on the youtube. Thank you.
Hi, I ordered the gateman z10. But you sent me an email saying the model has been renamed to G-swipe. I don't know how to reply your email cause it is addressed to Qoo10.
My reply: I am ok with the G-swipe. Pls send the product to me. Thank you. Answer : [Re] Inquiry for the item from div****Hi. Thank you for your confirmation, we will prepare your order. Have a great day.
Hi, I just ordered the gateman z10 with installation. How do I arrange for the installation, pls? Answer : [Re] Inquiry for the item from div****Hi there. if ordered with installation option, installer will contact to you in advance. if not, feel free to contact us, will let you know the contact number. Thank you.
Hi, is the remote necessary for this model Gateman z10?
What is the purpose of this remote ($68)? Can I install just the lock without having to buy this remote?
Thanks for your explanation. Answer : [Re] Inquiry for the item from div****Also, I currently have the Samsung 2920 installed on my wooden door. Can use back the existing drilled hole for installation of this z10? Question : [Re] Inquiry for the item from div****Hi there. 1. remote controller is to unlock the door lock apart from the door, mostly for metal gate(on metal gate, open button on inside device must be blocked, as someone can touch the button from outside). not essential for wooden door. and if you need, you can order remote separately if you need.
2. Samsung and Gateman door lock, door lock and mortise size is very similar, not much needed to do operation for installation, but slight operation making the hole bigger or others, depending on the situation.
Thank you.
Answer : [Re] Inquiry for the item from izz****Hi there. remote contorller is an option, not basically included. Thank you.
Question : [Re] Inquiry for the item from izz****If I choose with remote, the basic such as Bluetooth and RFID tags also included? Answer : [Re] Inquiry for the item from izz****How do I purchase the remote? Question : [Re] Inquiry for the item from izz****Hi. we added Remote + Module option in the listing, you can order together now. Thank you.
How much is the installation charges? Answer : [Re] Inquiry for the item from izz****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP710, DP930 (handle type), Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors
Thank you. Does the product come with a warranty in Singapore? Answer : [Re] Does the product come with a warranty in Singapore?Hi. it's under warranty of manufacturer in korea. Thanks.
Answer : [Re] can chg voice to english? display to english too?Question : Rain Proof?Mar 19, 2018 I am installing this on my main door. however, there is rain splatter constantly. I am just wondering if it is still ok to install this or will it not work due to the exposure to rain? Answer : [Re] Rain Proof?Hi there. Basically all digital door lock is splashproof, no waterproof. can endure rain for a time but if too much, can be a problem. So normall, if door lock is exposed to rain, making a house or cover over the door lock for safe.
Question : About ItemDec 19, 2017 I am enquiring for 3 set of digital locks. I'm residing in Singapore and intend to install to all 3 wooden doors. 1) How much is your installation for all 3 locks? (Please give your best quote) 2) Do you have set that accept fingerprint, pin and access cards? 3) How many fingerprint capacity can your door lock accept? 4) Total value and recommended model for my requirement? Answer : [Re] About ItemHi there. 1. you can contact to our installer in SIngapore. for the price. since plan to install 3 lock at a time, possibly consult the price. For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone : +65 8484-6924 (Marene) / +65 9830-7788 (Tony) 2. gateman door lock, fingerprint mostly up to 20 or more. actually enough :) 3. checked that WF-20 & z10-ih accept Pin passworld+fingerprint only. there're no model which accept card&fingerprint both.
we recommend Z10-ih model, as it has easy scan 2.0 best fingerprint scanner. we have also enough stock now. contact us for any further matter. Thank you very much.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
 - 2019 BRAND NEW EVERYBOT EDGE / Robot Mopping Machine / Cordless Smart Sensor / Dual Brush / Smart
- Item Q&A
| Answer : [Re] Inquiry for the item from gee****Do you sell accessories for this? Like microfiber pads? Answer : [Re] Inquiry for the item from yen****Dear customer
Let me check abuot your order and get back to you soon.
Thank you for your patience. Hi! Do you sell extra mops? Are the mops for Edge the same as those used for RS500 and RS700?
Best regards
|
 - ★SAMSUNG Doorlock Remote Controller + Module SET★ for SAMSUNG EZON SHS-DARCX01 with module AST200
- Item Q&A
| can this work with samsung 960 model... Hi, may i know how does this work? Answer : [Re] Inquiry for the item from min****Thank you for your interesting about our item.
https://www.youtube.com/watch?v=FDorBNq2vGk
Please check attatched link kindly.
Thank you. have a nice day. Answer : [Re] Inquiry for the item from ang****Question : [Re] Inquiry for the item from ang****Answer : [Re] Inquiry for the item from ang****Question : [Re] Inquiry for the item from ang****does it works for shs p717?
Shs 717 and shs p717 the name?
Thank u Answer : [Re] Inquiry for the item from You****I mean is shs 717 and shs p717 the same? Answer : [Re] Inquiry for the item from gab****Hi Please go over the attached photo Thank you Have a nice day
Question : [Re] Inquiry for the item from gab****Your meaning of SHS-P910~SHP-DP930 means SHP-DP728 is within the models?
Thanks. Answer : [Re] Inquiry for the item from gab****is your remote same with SCT-SHS-DARCX01? Question : [Re] Inquiry for the item from gab****Hi
Our remote is SHS--DARCX01
Thank you
Answer : [Re] Inquiry for the item from gra****Question : [Re] Inquiry for the item from gra****Answer : [Re] Inquiry for the item from gra****Hi, I'm currently already using this remote for my samsung lock, but it has stopped working recently. Can I just buy the remote (without the module) and pair it again with the lock to register it? Answer : [Re] Inquiry for the item from mei****Hi there. Sure, you can select the option "Remote only", can buy remote only and register again. but in this case, how about to check the battery first, and try to register your remote again? it don't go wrong easily, may not problem itself. just FYI :) let us know further matter. Thank you.
Question : [Re] Inquiry for the item from mei****Have tried both the methods you mentioned. I'll try again. Thanks Answer : [Re] Inquiry for the item from mei****Yes please try and let us know :) Thank you very much.
Does it work on 930 model? Answer : [Re] Inquiry for the item from win****Hi there. Sure, it's basically for DP930 model. you can select the option (for all compatible models). Thank you very much.
Is this remote control compatible with SHP_DR900? if not, which one should I purchase? Answer : [Re] Inquiry for the item from hhl****Hi there. yes, SHP-DR900 model has built-in module inside, you can select option "Remote ONLY". can register directly. Thank you.
Hello seller,
may I check whether Samsung Ezon SHS 1321 is compatible with the remote control?
if no, then can you recommend me any remote control? Answer : [Re] Samsung Ezon SHS 1321hi there. this remote + module set is for samsung door lock with handle type, SHS-1321 model doesn't provide remote feature. can't install remote module. hope for understanding.
Can this remote compatitable with shs-2621? Answer : [Re] Inquiry for the item from ver****Hi there. this module is not compatible with 2621 model
This work with shp-ds700? Answer : [Re] Inquiry for the item from des****Hi there. its' basically for samsugn door lock with handle type, this remote set module is not compatible with that model. hope for understanding.
Hi,
Would this work with Samsung lock SHS-2920? Answer : [Re] Work with SHS 2920?Dear. customer. it's available. thank you.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[USA]_Dymatize Elite 100% Whey Protein, Rich Chocolate, 2 lbs](https://gd.image-gmkt.com/li/607/110/1313110607.g_260-w-st_g.jpg) - [USA]_Dymatize Elite 100% Whey Protein, Rich Chocolate, 2 lbs
- Item Q&A
| What's the expiry date? Why is your price much higher than iherb? Answer : [Re] Inquiry for the item from tif****Dear we are a buying company from USA. so we are not sure about expiry date. but we can say most of items are enough expiry date at 6 month or longer. please be noted that and purchase carefully and please inform us about iherb.
Thank you.
|
 - ★HOT DEAL!★ MAKEON Skin Light Therapy Home Beauty Device Anti againg Brightening Elasticity New
- Item Q&A
| Answer : [Re] Inquiry from she****
|
![[★Lowest INSTALL FEE + Free Keys!!★] SHP-DP930 / SAMSUNG FINGERPRINT DIGITAL DOORLOCK EZON Door Lock](https://gd.image-gmkt.com/li/471/769/1388769471.g_260-w-st_g.jpg) - [★Lowest INSTALL FEE + Free Keys!!★] SHP-DP930 / SAMSUNG FINGERPRINT DIGITAL DOORLOCK EZON Door Lock
- Item Q&A
| Hi, because this is the korean version, so WiFi for DR900 is not workable in Singapore and Malaysia, right? Thanks Answer : [Re] Inquiry for the item from foo****We are sorry to say that you cann't use Wifi function about this item.
Thank you. have a nice day. Hi, is these the korean domestic model with Korean labels and electronic status display ("locked", "unlocked" etc. ) with Korean voice guide? Answer : [Re] Inquiry for the item from foo****this item provide only Korean voice guide.
Thank you. have a nice day. Hi, I am from Kuala Lumpur Malaysia, do I still get the 1 year warranty from you if I get my local installer to install? Thanks. Answer : [Re] Inquiry for the item from foo****Thank you for your interesting about our item.
For Malaysia (which is a big country with many states), we can install only in the state of *Johor*, which is a state in Malaysia closest to Singapore.
Thank you. have a nice day. Hi there, i bought the lock 1 year ago. just to check if you are able to email me a copy of the manual book. email address :eileen@voila.sg Answer : [Re] Inquiry for the item from YuL****What kind of model manual do you wamt ? Question : [Re] Inquiry for the item from YuL****Answer : [Re] Inquiry for the item from YuL****Prove of purchase. Kindly see if you can send a copy of the manual book over thankyou. Email : eileen@voila.sg Question : [Re] Inquiry for the item from YuL****We sent you english manual about DP930.
Please check it kindly.
Thank you for your purchasing about our item.
Have a nice day. Hi, is the dp900 come in silver colour? Answer : [Re] Inquiry for the item from hen****Thank you for your interesting about our item.
The product is not color-coded.
Item detail visible color as it is on the page.
Thank you. have a nice day.
Best regards.
Hi, is the price 299 or 349? Answer : [Re] Inquiry for the item from lwy****https://www.qoo10.sg/gmkt.inc/Special/Special.aspx?sid=909
You can buy it for $299 if you receive a coupon and proceed with the purchase.
Please check attached link kindly.
Thank you for your interesting about our item.
Thank you. have a nice day. Hi, may I know how long will delivery take once I have ordered? Answer : [Re] Inquiry related delivery from vin****If you order this item, we can send you this item in the day of the your order.
We think that The delivery period will take about 3 - 5 days.
Thank you for your interesting about our item.
Have a nice day.
Malaysia also provide installation? Answer : [Re] Inquiry for the item from sli****For Malaysia (which is a big country with many states), we can install only in the state of *Johor*, which is a state in Malaysia closest to Singapore. I cannot select the colour for the item, what is the default colour? Answer : [Re] Inquiry for the item from cho****Thank you for your interesting about our item.
The product is color is not divided.
This is the same color as shown in the item listing.
All three products are single models.
Thank you. have a nice day.
Best regards.
Hi Seller, is the display in english or korea? Answer : [Re] Inquiry for the item from cho****What kind of model do you want ?
If you order this item we can send you English manual about this item.
And if you want to install about this item, we will contact to installation technician in Singpore.
Thank you. have a nice day.
Item comes with English or Korean language on lock and manual Answer : [Re] Inquiry for the item from ger****What kind of model do you want ?
If you order this item we can send you English manual about this item.
And if you want to install about this item, we will contact to installation technician in Singpore.
Thank you. have a nice day.
These locks only for wooden doors? Any available for hdb metal gates? Answer : [Re] Inquiry for the item from jay****Dear customer
Thank you for your interesting about our item.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Hi Seller, for SHP-DP930 push from outside, it will be pull from inside. Is there a function to lock/unlock from inside so children will not be able to just pull and open the door from inside? Answer : [Re] Inquiry for the item from joe****We are sorry to say that That's not a supported model.
Thank you. have a nice day. Can i schedule for a later installation date (ard 2-3 months time) after purchase? How much is the installation cost? Answer : [Re] Inquiry related delivery from sal****If you order this item, we can make schedule with local door lock installation technician.
Thank you. have a nice day. Answer : [Re] Inquiry from 244****Dp930 is installation fee Included? Answer : [Re] Inquiry for the item from ree****Dear customer,
not included installation fee.
If you want to order, when you order this item, please choice option.
"Installation"
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Can the kr version be use in english version in the phone apps? How much is the installation? Do u have samsung model 960? Answer : [Re] Inquiry for the item from jas****Dear customer
1. what kind of model do you want ?
2. For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
3. We are sorry to say that we can't provide you 960 model.
Thank you. have a nice day. Answer : [Re] 来自tin****会员的商品咨询。I’m keen on the 900, can the WiFi be use in Singapore? Thanks Answer : [Re] Inquiry for the item from ron****We are sorry to say that this item can't use Wi-fi function at Singapore.
Thank you. have a nice day. Hi, do you have product for the door gate (metal gate) as I'm planning to buy the samsung fingerprint digital to put on my main gate. Answer : [Re] Inquiry for the item from fel****Thank you for your interesting about our item.
This item can install at metal gate.
Thank you. have a nice day.
And we recommend that you can use DR900 model. Very confusing? Which model should I buy? which is the latrest model? Answer : [Re] Inquiry for the item from 973****We would like to recommend you about DR900 model.
Please consider about this part kindly.
Thank you. have a nice day. Answer : [Re] Inquiry for the item from Nic****Question : [Re] Inquiry for the item from Nic****Answer : [Re] Inquiry for the item from Nic****What is your special installation fee? Answer : [Re] Inquiry for the item from end****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Answer : [Re] Inquiry for the item from SUS****Question : [Re] Inquiry for the item from SUS****Answer : [Re] Inquiry for the item from SUS****How much does it cost for the installation if I purchase the DP930 model? Answer : [Re] Inquiry for the item from She****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Hi Seller. Do you have any model suitable for grill gate? Thanks. Answer : [Re] Inquiry for the item from lin****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Hi,
If there is problem with the item within 1 year or after 1 year , how is the servicing be?
Do you have any servicing agent in Singapore? Answer : [Re] Inquiry for the item from 211****Dear we have an agent in Singapore. the service is depending on a problem. if it needs to return , it has to be sent to Korea. 'thank you - Can i check who will be doing the installation if we purchase now? - if i buy now, can i arrange for the installation to be in nov? - warranty covered under who?? Answer : [Re] Inquiry for the item from yvo****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Question : [Re] Inquiry for the item from yvo****But i thought it was stated as free installation?
Can the installation be in nov if i buy now? My new house come in nov.
Warranty how? Answer : [Re] Inquiry for the item from yvo****Dear 1. you have to pay the installation fee to lock smith. ( not free) 2. you can install it anytime. 3. 1 year warranty guaranteed
thank you Answer : [Re] Inquiry for the item from nws****Answer : [Re] Inquiry for the item from lit****Question : [Re] Inquiry for the item from lit****Answer : [Re] Inquiry for the item from lit****Answer : [Re] Inquiry for the item from jef****For 7090,do u have long mortise version? Answer : [Re] Inquiry for the item from chi****If you order this item, we can provide you.
but long mortise that you want is more expensive than we are selling it.
If you want it, we can find out about the price.
Thank you. have a nice day. Is dr900 push from outside? Answer : [Re] Inquiry for the item from chi****Yes ! push from outside
Thank you. Hi, is dr900 push from outside? Any GST charge? Answer : [Re] Inquiry for the item from chi****** Notice about GST : Fedex option ** **If total payment is more than $400, can be charged Customs Tax GST. => You can select shipping "Fedex" option. Then the order will be shipped by Fedex Express Fast Shipping & "NO" Customs tax, GST-FREE
thank you Hi seller, is DR900 Better than other series? How much is the installation cost? Answer : [Re] Inquiry for the item from chr****Can show me picture of behind for DR900? Question : [Re] Inquiry for the item from chr****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. If I am ordering the 900 model, it’s $399 do I have to pay GST ? Answer : [Re] Inquiry related delivery from lob****Already answered inquiry. If you have another any question, please contact to us. Answer : [Re] Inquiry for the item from Xcy****Question : [Re] Inquiry for the item from Xcy****Hi,
Do we need to pay installation fee..? Answer : [Re] Inquiry for the item from cin****It is different to pay installation fee depending on the situations.
Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, you have to contact with the local installer in advance.
If you order this item, we can contact to local installer with you.
Thank you. Hi seller,
Would like check is Samsung SHP-DP930 do it come with fingerprints function..? How long is the warranty? I'd the warranty from Samsung..? The installer is from Samsung..?
Thanks and best regards Cindy Answer : [Re] Inquiry for the item from cin****Hello. thank you for your interesting about this item. 1. DP - 930 has fingerprints function. 2. we can provide you warranty (1 year) 3. If you order this item, we will contact installer with you.
Thank you .have a nice day.
Best regards. Question : [Re] Inquiry for the item from cin****Do we need to pay installation fee..? Answer : [Re] Inquiry for the item from cin****It is different to pay installation fee depending on the situations.
Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, you have to contact with the local installer in advance.
If you order this item, we can contact to local installer with you.
Thank you.
I now have Samsung dp920 installed and want to upgrade. Which lock should I buy so that I can replace myself without making any cuts to the door or frame? Answer : [Re] Inquiry for the item from chi****We also don't know exactly about the specifications.
It's gonna be a hassle, but please check the specifications and buy it.
Thank you. have a nice day.
Best regards. Hi
Do you have other models such as SHP-DH537 and SHP-DP727? Answer : [Re] Inquiry for the item from mio****Hi What about it? https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=447170486 Answer : [Re] Inquiry from sta****SHP-DP930 has fingerprint, password, tag key features. Can these be used concurrently? (for example, set fingerprints for family members, give password to relatives and give tag key to friends) Answer : [Re] Inquiry for the item from joe****yes, you can use fingerprint, password, tag key features.
thank you Answer : [Re] Inquiry from mso****Hi, is this English version? Answer : [Re] Inquiry for the item from She****Hi This is Korea version, but we will send an English manual, if you buy the item Thank you
Answer : [Re] Inquiry for the item from acm****Answer : [Re] Inquiry for the item from tia****Question : [Re] Inquiry for the item from tia****Answer : [Re] Inquiry for the item from tia****Answer : [Re] Inquiry for the item from she****What is the difference between RFID tag and stickers? Answer : [Re] Inquiry for the item from hen****Almost the same funtion. It is a difference of the shape Hi, how about the warranty, if anything is not working how do I exchange
Thanka Answer : [Re] Inquiry from gab****Hi Thank you for getting in contact with us Please check the attacehd
Thank you
Hi, I would like to purchase digital lock for my company wooden door. I need the access at below: - Pin - Card - Fingerprint Which model is more suitable for me?
The speed of open door is it all model same? If different speed, what are the price? Mean when finger press only it open, if wait for a while to unlock will be cheaper? Answer : [Re] Inquiry for the item from 236****Hi We are not sure of your inquiry. Please check the links below, it would assist you. 1. https://www.youtube.com/watch?v=0jzqZMyhD44 2. https://www.youtube.com/watch?v=oFoaRCzqIBo Question : [Re] Inquiry for the item from 236****Can I have your installer details? Answer : [Re] Inquiry for the item from 236****May I know DP930, DR900 & H7090PSK have time management access?
Question : [Re] Inquiry for the item from 236****Hi This is the installer information that our business partner Pleaes contact them
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
now I am using the digital lock SHP-DP920, I think it faulty, I have to change the battery every week. if I would like to change to SHP-DP930, is the lock size same as 920..for internal and external? Answer : [Re] Inquiry for the item from reg****Hi We are afraid to hear that Please refer to size of DP930 internal - 88.5(W) X 357.6(H) X 69.3(D)mm external - 87.5(W) X 391.8(H) X 64.5(D)mm THank you
Hi I have misplaced the instruction ,manual and manage to download. but could not set the pin. can u advise me.Thanks Answer : [Re] Inquiry for the item from leo****Hi
As we are not a installer, we can not assit you correctly. why don't you get assistance from the installer? May I provide the installer infor?
Hi,
I have below few question, please help me to figure it out.
1) May I know the dimension for SHP-DR900?
2) What is the difference between SHP-DR900 & SHP-DR700/708?
3) Does the SHP-DR900 has the function of setting the 1 time password for guest to enter?
4) My existing door lock looks as picture as attached, does SHP-DR900 can fit into my door?
Thanks in advance for answering! Answer : [Re] Inquiry for the item from lut****Hi Thank you for getting in contact with us
1. internal side 88(W) X 400(H) X 61.5(D)mm , exteral side 88(W) X 400(H) X 57.5(D)mm 3.2 kg 2. DR900 is a more better product than DR700 , DR900 provided finger print and emergency key 3.this function support in WiFi setting, but as Samsung policy, WiFi function does not support in Singapore and so on 4. Please contact the installer , below is the installer infor For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you
Hi Is the rates we pay include installation? Or it just only the lock? If separate what will be charges of installation? Answer : [Re] Inquiry from sep****It is just only doorlock price Do you need a installer information? Thank you
Hi may I know what is the remote function for? Answer : [Re] Inquiry for the item from lov****Hi Thank you for getting in contact with us. As the name suggests Remote is remote control itself. Please check the link below The link page is in Korean however you can understand that https://blog.naver.com/gijeong99/221444523820 Hi, for dr900, if there's no power, can we open from the outside? And how to? Thanks Answer : [Re] Inquiry for the item from ema****Hi
In case of DR900 has a manual key, and supports 9V battery charge.
Thank you
Answer : [Re] stn****会员的咨询。Hi seller, I received the item this morning. Please schedule installation. Thanks. Answer : [Re] Inquiry from rob****Hi The installer will contact you shortly. If you don't receive their call , please contact follwing the information For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
Hi,
I have an existing Samsung Digital Lock P718. Will this Samsung Model P930 installation similar to P718 or hole type is it compatible ?
Both digital lock looks the same. Externally and internally. :)
Thanks for your advice.
Ang Answer : [Re] Inquiry for the item from kiv****I intend to replace my old Samsung P718 to this new P930. Is the installation points, hole and locks edge similar or compatible?
Thanks Question : [Re] Inquiry for the item from kiv****Hi As we are not a installer, we are not sure of you inquiry. We seem that is quite compatible. Ask an expert for more details For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Answer : [Re] Inquiry for the item from gav****This is for the main wooden door. How about the main gate? Answer : [Re] Inquiry for the item from Jin****Could you please provie some picture of your gate? Answer : [Re] Inquiry for the item from jaz****Question : [Re] Inquiry for the item from jaz****Answer : [Re] Inquiry for the item from jaz****Answer : [Re] Inquiry for the item from jaz****Answer : [Re] Inquiry for the item from jaz****Hi, does DP930 comes with key which can open door manually in case the item out of battery ? Answer : [Re] Inquiry for the item from kua****Hi This item has physical key Thank you
Answer : [Re] Inquiry for the item from jes****hi, bought a SHP-DP930 from your store and engaged recommended local installer to install the lock. After installation, the lock keep prompting us "low battery" every 2-3 weeks even though we have changed the battery. We have tried all kind of low lasting batteries but still having the same problem. Please help. Answer : [Re] Inquiry for the item from das****Hi there.
Sorry to hear your problem first. we will assist you, but we need more details about it.
To figure out what's the exact problem, please take a video showing your symptoms in detail. .send us your video, Order number, explanation about symptoms in detail. then we can help to to deal your issue. Thank you.
Hi I would like to buy SHP DP930 for my home. My door opens by pushing from outside. Can this model work for my door? Answer : [Re] Inquiry for the item from kev****Hi
This item Push from Outside type. Thank you
Is the SHP-DR900 push from outside type? Is the LED writing in English? Answer : [Re] Inquiry for the item from 260****Hi DR900 is PUSH from OUTSIDE and PULL from OUTSIDE to sum up, Both available
This item is Korean version
Hi, I have received my item but do we contact the installer myself or they will contact us ? Answer : [Re] Inquiry for the item from a_a****Hi Our business partner and installer contact you shortly. If you don't receive a contact from your partner in 3~4 days. Please let me know
If after discount and using of coupons ,the final value is $389 , using qexpress , will I be charged GST ? Answer : [Re] Inquiry related delivery from jac****Dear buyer
we cannot make sure about your inquiry. but we think that GST would not be charged Question : [Re] Inquiry related delivery from jac****Pls go ahead to ship out the goods to me in Singapore and thankyou Answer : [Re] Inquiry related delivery from jac****We will send it Thank you
Question : [Re] Inquiry related delivery from jac****Pls email the English manual Answer : [Re] Inquiry related delivery from jac****2019-06-03 13:12:41
Hi
Please let me know your e-mail address Thanks
Question : [Re] Inquiry related delivery from jac****thomaslocksmith AT gmail DOT com Answer : [Re] Inquiry related delivery from jac****Question : [Re] Inquiry related delivery from jac****I need the manual for DR900 Answer : [Re] Inquiry related delivery from jac****Hi We have just sent it THanks
Answer : [Re] Inquiry for the item from alv****Hi! When does the 1 yr warranty start? Am planning to buy now but install only end June. Will warranty start only when I install it? Answer : [Re] Inquiry for the item from 236****Also, does it allow pin password? Question : [Re] Inquiry for the item from 236****Hi The warranty starts from the delivered date. This model support finger print and smart key, password. Thanks
Answer : [Re] Inquiry from wei****Hi. For installation do you provide installation for Malaysia House? Johor Answer : [Re] Inquiry for the item from eve****Hi there. our local installer is based on Singapore, but they can go to the state of Johor, or city of Johor Bahru (JB) in Malaysia.
if you need you can contact to them in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and
product usage. They will respond within 12 hours of contacting them.
Thank you.
Question : [Re] Inquiry for the item from eve****Answer : [Re] Inquiry for the item from eve****May I know what is the colour of 930 model given and what is the charges for installation in jb area? Question : [Re] Inquiry for the item from eve****Hi. DP930 with fingerprint model, has gold color only, no color variation.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance. in JB area. you can contact to them in advance. Thank you.
Answer : [Re] Inquiry for the item from eve****OK. I already done the purchase. Question : [Re] Inquiry for the item from eve****Well noted with thanks, will preprare your order. have a great day.
Answer : [Re] Inquiry for the item from eve****Hi. I just received my products. But seems like the keys are not complete.. Question : [Re] Inquiry for the item from eve****Only 1 tag key and 1 sticker key received Answer : [Re] Inquiry for the item from eve****Hi sorry my colleague found the keys behind the packages.. Tq Question : [Re] Inquiry for the item from eve****Hi there. No problem :) it sometimes happens but fianally found all keys. Thank you for searching in advance. have a great day.
Answer : [Re] Inquiry for the item from jak****How can i make the GST payment? Answer : [Re] Inquiry from zfc****Hi there. please don't worry, if your total payment(final payment) is less than $400 SGD, won't be charged. but if charged due to other reason, you can pay to Qxpress courier, they will send an invoice. by Fedex, won't be charged as well. Thank you.
For the P930, I DO NOT WANT the Gold version. I only want the silver/grey version - are you able to provide the item in this colour? Answer : [Re] Inquiry for the item from Big****Hi there. Sorry but Samsung SHP-DP930 has GOLD color only :) no color variation. the model without fingerprint is silver color, but fingerprint model is in Gold color only. hope for understanding.
Which digital gate model is compatible with dp930? So i just unlock the gate and door digital lock will auto open without unlocking again? Would like to buy both gate lock and door lock from u.. pls advice Answer : [Re] Inquiry for the item from kym****Hi there. Sorry but could you let us know what's mean "digital gate model"? DP930 model is compatible with most standard door, in 40~50mm thickness. if you mean metal gate, the gate should have enough space for the door lock so we recommend to contact with the installer in advance. mostly small door lock is compaitble with metal gate. such as samsung SHS-2920 or gateman models are popular, we have. let us know any further matter. Thank you very much.
Hi may I know how much is the installation fee? Answer : [Re] Inquiry for the item from ynx****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Answer : [Re] Inquiry for the item from hol****Hi
I bought it last Aug and fingure sensor does not work suddenly.
Can you pls call me to arrange repair?
My num is 9850 2015
Thanks Answer : [Re] Inquiry from neo****Hi. please don't worry, try initialization and try to register again. it won't go wrong easily. and check with other person's fingerprint, clean the fingerprint sensor by soft cloth. it will works. Thank you.
Hi! I have an existing older model Samsung SHS-P718 lock installed on my main door. Can this newer model SHP-DP930 replace my current lock without needing to drill new holes, meaning direct replacement? Answer : [Re] Inquiry for the item from ken****Hi. as we know, P718 is overseas model of P910 old model. DP930 is newer model of P910 series, using same mortise size so would be no problem to replace. same series. Thank you.
How do I activate the guarantee? Answer : [Re] Inquiry from 243****Hi. if you got any problem, you can just contact to us with order number. Thank you.
What is the color...any option ? Answer : [Re] Inquiry for the item from Mic****Hi there. SHP-DP930 Fingerprint model, has gold color only :) Thank you very much.
Hi Seller, I bought the model SHP-DP930 months back, now the new battery drained off when I make the replacement as instructed. We tested with both the recommended batteries brand but the battery still drained off by day 5th, which means the new battery can only last for 4-5days and started showing low battery alert. Please advise and provide us the solutions as soon as possible. Many thanks.
Cheers, Celyn HP#90669076 Email:celynssy@gmail.com Answer : [Re] Inquiry for the item from vin****Hi there.
Sorry to hear your problem first. we will assist you, but we need more details about it.
To figure out what's the exact problem, please take a video showing your symptoms in detail. upload on Youtube, and give us the link will be better for checking.
sales.happymall@gmail.com
send us your video, Order number, explanation about symptoms in detail. then we can help to to deal your issue. Thank you.
Answer : [Re] Inquiry for the item from alb****Answer : [Re] Inquiry for the item from jas****Answer : [Re] Inquiry for the item from plc****Question : [Re] Inquiry for the item from plc****Answer : [Re] Inquiry for the item from plc****Hello, I've received the lock and got it installed with your installation service. However, the instructions are all in korean and I do not understand how to operate it. Do you have a translated copy of the instructions manual? can be both physical or soft copy will be fine.
email: r1c_lee@hotmail.com hp: 91774745 Order No. 289318795 Answer : [Re] Inquiry for the item from zex****Hi there. we have sent email with english instruction stuff again, kindly check your email :) it's has simple intruction, easy to operate. let us know furthe matter. Thank you.
do you provide installation in jb area( malaysia)? Answer : [Re] Inquiry for the item from xue****Hi there. sorry, we have only in singapore. hope for understanding.
My current smart lock is gateman 2. Will there be any installation issue if I replace it using urs? Answer : [Re] Inquiry for the item from tho****Hi there. if your door lock has short mortise type, yes gateman and samsung door lock has almost similar mortise size, would be no problem. even if you door lock has long mortise type, still no big deal if you install with our local experienced installer, they have compatible bracket, they can install clear. if you need to check more, you can contact to our installer in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you.
Answer : [Re] Inquiry from Wil****Hi, how much is the installation fee? Answer : [Re] Inquiry for the item from hon****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Answer : [Re] Inquiry for the item from sie****Hi. remote controller, you can open the door by remote controller being apart from the door lock, as attached picture. you can order together.
Hi,
I forgot to delete ex-maid fingerprint before she left. How do I delete all and register the correct fingerprints again? Or how do I delete a fingerprint without physically putting down the finger on the scan?
Is SHS-P910 Answer : [Re] Inquiry for the item from eup****Hi there.
* SHS-P910(for DP930) English manual * https://drive.google.com/open?id=0B377PsIlMP7ISjVDTk9QdTFWeVE&authuser=0
please refer to the manual above. you can delete if ex-maid are there. if not, you can initialize the door lock and register actaul fingerprint again. kindly check the manual, it's described well :)
Thank you.
Answer : [Re] Inquiry for the item from Joh****Hi seller, is there a function I can get notification when someone is entering the house? Also is there a function to lock the door from being disturbed by strangers? For instance, some passerby anyhow key the password just for fun. Would wanna lock the door from being keyed in password from outside at night. Thanks Answer : [Re] Inquiry for the item from llx****Hi there. about bluetooth feature to check who is engering house is not available in Singapore now, due to samsung's policy. But there're a function to lock the door from inside, "Ansimi" feature. then no one can open the door or trying enter password from outside. attached english instruction. Thank you.
Question : [Re] Inquiry for the item from llx****Thanks for your prompt reply. Did any buyer try this “Ansimi” function before? Answer : [Re] Inquiry for the item from llx****Well actually not sure, we can't check that :) we're just letting you know, according to the manual. but this function is basic feature, which is available from old model of DP9xx series. there're a white button on the inside body you can check. Thank you.
Question : [Re] Inquiry for the item from llx****Hi seller, just wanna be sure, how many key does it come with? Answer : [Re] Inquiry for the item from llx****Hi there. DP930 model. 1 sticker key & 1 tag key is basically included. and currently we provide additional 2 tag key as well. and you can add more by option. Thank you very much.
Question : [Re] Inquiry for the item from llx****Answer : [Re] Inquiry for the item from llx****Does it need power plug to hook on all the time? Answer : [Re] Inquiry for the item from Can****Hi there. All digital door lock is operated by AA battery only, no need power plug :) Thank you very much.
+View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >> |
![[USA]_Dr Clark Store Dr. Clark Green Black Walnut, Wormwood, and Cloves](https://gd.image-gmkt.com/li/695/271/1383271695.g_260-w-st_g.jpg) - [USA]_Dr Clark Store Dr. Clark Green Black Walnut, Wormwood, and Cloves
- Item Q&A
| Answer : [Re] Inquiry for the item from edw****Hello. Sorry. It's not available.
Thank you. Question : [Re] Inquiry for the item from edw****Hi, is this still available? When will it be available? Answer : [Re] Inquiry for the item from edw****The product has been updated.
You can buy it.
Thank you. have a nice day. Question : [Re] Inquiry for the item from edw****Thank you. I bought the candida version Answer : [Re] Inquiry for the item from edw****Already answered inquiry. If you have another any question, please contact to us.
|
![[Door Lock Parts] SAMSUNG Door Lock Mortise part AML-240 (new of AML-220)](https://gd.image-gmkt.com/li/539/506/1174506539.g_260-w-st_g.jpg) - [Door Lock Parts] SAMSUNG Door Lock Mortise part AML-240 (new of AML-220)
- Item Q&A
| Hi seller,
I bought this to replace my intermittent AML-220 mortise of my SHP-DP920 lock.
Unfortunately, it's not working properly. It lock for ~2 sec, unlock again. After ~3 tries, it remained permanently unlock.
Is this model compatible or the new item is faulty? Or is there some setting to adjust?
Hopes you can advise asap. Answer : [Re] Inquiry related return and exchange from pck****Hi there.
Sorry to hear your problem first. we will assist you, but we need more details about it.
To figure out what's the exact problem, please take a video showing your symptoms in detail. upload on Youtube, and give us the link will be better for checking.
sales.happymall@gmail.com
send us your video, Order number, explanation about symptoms in detail. then we can help to to deal your issue. Thank you.
Question : [Re] Inquiry related return and exchange from pck****Hi seller,
Thanks for your fast response.
The lock suddenly work now. Will monitor and seek your advise if needed. Answer : [Re] Inquiry related return and exchange from pck****Already answered inquiry. If you have another any question, please contact to us. Hi,
Do you sell Samsung main board for DP920 also? Thanks Answer : [Re] Inquiry from int****Hello. thank you for your interesting about our item.
You can buy this item.
Thank you. have a nice day. Question : [Re] Inquiry from int****Can I have the price for the main board ? Answer : [Re] Inquiry from int****https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=603029409
Please check attached link. Thank you. have a ncie day. Hi. Is this mortise compatible with model Samsung digital doorlock SHS- P718?
Which model is compatible? The 220 or the 240 Answer : [Re] Inquiry for the item from lio****Dear buyer We are not sure of your inquiry Please check the description on the product page Thank you
hi, can I use AML-240 for the samsung biometric door lock SHS-P910? is it directly compatible or do I need to make adjustments? Answer : [Re] samsung biometric door lock SHS-P910Hi there. According to the manufacturer, yes AML-240 is available for old door lock series with AML-220. only need to set tiny thing. all door locks with AML-220 are being released with AML-240 new mortise, just upgraded one.
Thank you.
Question : EnquiryOct 06, 2018 my door type now is using AML-220, can i buy this model AML-240 to replace? im using the Push open (SHS-P910) Answer : [Re] EnquiryHi. Yes, AML-220 / AML-240 compatible, just new model. all samsung door lock is released with AML-240 now. only need some work to fit on your door. Thank you.
|
![[★Lowest INSTALL FEE + Free Keys!!★] NEW TOUCH OPEN+FINGERPRINT SHP-DR900 SAMSUNG DIGITAL DOORLOCK](https://gd.image-gmkt.com/li/806/317/1228317806.g_260-w-st_g.jpg) - [★Lowest INSTALL FEE + Free Keys!!★] NEW TOUCH OPEN+FINGERPRINT SHP-DR900 SAMSUNG DIGITAL DOORLOCK
- Item Q&A
| Hello can I check how much is the installation fees? Answer : [Re] Inquiry for the item from ong****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $160 for all single-leaf doors - Small rim digital lock e.g Gateman WF20 is $100 for wood doors / For Metal doors, please contact with the installer in advance.
Thank you. Do this DR 900 model have Wifi or Bluetooth function? Answer : [Re] Inquiry for the item from wen****sorry , IOT / WiFi Application can't be used outside Korea now due to Samsung policy.
thank you Hi Seller, How will the door IoT functions be enabled in order to have the full features for DR-900?
This will make the lock more useful.
Thanks very much. Answer : [Re] Inquiry for the item from nca***** Please Note : IOT / WiFi Application may not be available outside Korea now due to Samsung policy.
Thank you
Answer : [Re] Inquiry for the item from hel****Do you have metal gate lock from Samsung that i can buy together with this DR900 lock? Thanks Answer : [Re] Inquiry for the item from jes****Hi. on the metal gate, SHS-2920 or Gateman WF-20 would be compatible on the metal gate, but that gate must have enough space for the door locks mortise. in this case we recommend to contact local installer for installation of you metal gate in advance.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you.
How long is shipping if we choose FedEx? Answer : [Re] Inquiry related delivery from ann****Hi there. Currently some stock available, mostly takes about 2~4 working days to Singapore by Fedex, super fast than Qxpress, without GST customs tax. Thank you. The lock I need to indicate I need to push or pull outside ? Answer : [Re] Inquiry for the item from ann****Hi there. SHP-DR900 new model, has new touch handle type. handle is fixed and you only need to touch gently to unlock the door. not need Push or Pull from outside. both direction is available. Thank you very much.
The digital lock runs by electricity power or battery? Also the shipping by fedex how long does it take? Answer : [Re] Inquiry for the item from c_y****HI there. all digital lock runs by battery basically. if you choose Fedex, currently some stock available now, mostly takes about 2~4 working days to Singapore, without GST customs tax. Thank you very much.
Does the item comes with the rfid tag or card? Answer : [Re] Inquiry for the item from c_y****Hi there. Yes tag n sticker keys are basically included, you can add more by option, also remote controller too. let us know further matter. Thank you.
hi check with u if i opt for installation can i know whether can it be install at later date? choose fedex not to get gst ? Answer : [Re] Inquiry for the item from Kor****Hi. sure, if you choose installation opt, our local installer will contact to you in advance, you can make a schedule for late date whenever you want. if you choose Fedex shipping, yes you neve won't be charged any additional charge such as gst. let us know further matter. Thank you.
Question : [Re] Inquiry for the item from Kor****can all the bluetooth or wifi function can be used? what is the difference between the samsung 700 & 900? i like to know this before i purchase . as for the installation would opt for your side Answer : [Re] Inquiry for the item from Kor****Hi there. the difference between 700 & 900, is fingerprint feature and color. All customer have bought DR900 model with fingerprint. as we know, currently the feature with smartphone application is blocked in Singapore now, not available as description. but it's new model and have a new touch handle to open the door and other features, getting a good reviews now :) let us know further matter. Thank you very much.
Hi. Will u be able to send me the English manual? Thks Answer : [Re] Inquiry from wis****Hi. sure, kindly let us know the order number, will send that.
Can i have the installation manual in english? Answer : [Re] Inquiry for the item from Can****HI. we will send email to your address in your order. Thank you very much.
Answer : [Re] Inquiry for the item from Can****Hi What does the remote set refers to? Answer : [Re] Inquiry for the item from She****Hi. remote controller, you can open the door by remote controller being apart from the door lock. Answer : [Re] Inquiry for the item from gwy****Hi, i would like to check this devise status unlock and lock wording is in korean or english? is there a setting to change language?
Regards, Melvin Tan Answer : [Re] Inquiry for the item from 244****Hi there. it's korea model with reasonable price, the wording is in korean only. as all other korea model door locks. but no problem to use. Thank you very much.
Hi seller is this lock sliver colour thank you Answer : [Re] Inquiry for the item from lim****Hi there. DR900 model has only one color, It's almost silver color. you can check the product image attached :) Thank you.
Question : [Re] Inquiry for the item from lim****Ok thank you for your reply Answer : [Re] Inquiry for the item from lim****Answer : [Re] Inquiry for the item from che****Hi there. if you mean SHP-DR708, it's international model with much more expensive price. we handle DR900 korea model only, it has reasonable price than international model. has same specitication. Thank you very much.
Answer : [Re] Inquiry for the item from koh****Answer : [Re] Inquiry for the item from gwy****Answer : [Re] Inquiry for the item from gwy****Are the iot features such as wifi and bluetooth function useable in Singapore? Answer : [Re] Inquiry for the item from evb****Hi there. Yes. as notice in the description, IOT / Bluetooth service is currently not available outside Korea now, due to Samsung policy. hopefull in the future. this is why we don't advertised that feature in the item description :) 2019 new model has touch handle to open. new feature. Thank you very much. Hi, is tis set push from outside? I couldn't find the option. Answer : [Re] Inquiry for the item from can****Hi there. New DR900 model is touch handle type, not push pull :) no need to pull or push, just touch to open. PUSH or PULL from outside door, both available. Thank you very much.
Answer : [Re] Inquiry for the item from hel****Answer : [Re] Inquiry for the item from cho****May I know the latest version DR-900 DR700 display is it in “English”? Is it suitable to be install on fire rated door? Thanks Answer : [Re] Inquiry from adw****Hi there. Please be advised in advance that DR700 and DR900 new model, all samsung door lock from korea is korea version with reasonable price, display language is in koeran only(meaning "Locked"). but this word only, no problem to use. instruction very simple. and not sure how thick and strong your fire rated door exactly, mostly can be installed without problem. but how about contact to the installer in advnace? as door status is very variable.
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you very much.
What does the warranty cover? Installation warranty only or lock warranty? Answer : [Re] Inquiry for the item from agn****Hi there. if you choose installation, yes a year warranty for product, also installation warranty by installer. and actually no need to worry for warranty issue, samsung door lock never goes wrong once it gets installed well. Thank you very much.
Is the handle push in type to open bto entrance door from outside? Pls confirm Answer : [Re] Inquiry for the item from mik****Hi there. if you about DR700 and DR900 new model, it's touch handle type. (not push pull handle). from inside, you just touch the handle, open the door. please type "SHP-DR900" on Youtube, you can check :) Thank you.
Hi Seller.
Please advice is iOT and Bluetooth feature will be available outside of Korea?
Regards Amos Answer : [Re] Inquiry for the item from Amo****Hi there. sorry but as in the description, that features are not available outside of Korea. please consider that in advance :) other seller's one are same, but they didn't described in the listing pleaes be advised that. Thank you very much.
How much for installation service? Answer : [Re] Inquiry for the item from jua****Dear customer,
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and
product usage. They will respond within 12 hours of contacting them.
Remember to say you are a Happy Mall customer to enjoy the special installation price. - Big mortise lock installation e.g. H700, DP930, DR900, most handle type, Buildone H7090 is $170 for all single-
leaf doors - Small rim digital lock e.g Gateman WF20 is $120 for wood doors / For Metal doors, please contact with the
installer in advance.
Thank you. Answer : [Re] Inquiry for the item from eun****Can u make price below $400 so that we do not have to pay GST ? Answer : [Re] Inquiry for the item from tho****Hi there. Yes, if you need that please select shipping courier "fedex" when you order, then we can help that as described in the listing :) please check the listing description as well. let us know further matter. Thank you very much.
Currently we have the older smaller model SHS-2420XMR installed, can the holes already drilled into the door accommodate the SHP DR900 unit? Thanks Answer : [Re] Inquiry for the item from jet****Hi there. thsi door lock has a mortise separately, install inside of the door. SHS-2420 is outside dead bolt type. first it's possible to install, tiny hole can be shown. we recommend to contact to our local professional installer in advance :)
For installation service, please contact SherLock Pte Ltd , ** E-mail: sherlock.singapore@gmail.com. ** Phone/WhatsApp : +65 8484-6924 (Marene) / +65 9830-7788 (Tony)
They specialise in Korean digital lock installations and can answer your questions regarding the installation and product usage. They will respond within 12 hours of contacting them.
Thank you.
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![[USA]_Ensure Light Nutrition Shake Vanilla - 6 CT](https://gd.image-gmkt.com/li/944/099/1313099944.g_260-w-st_g.jpg) - [USA]_Ensure Light Nutrition Shake Vanilla - 6 CT
- Item Q&A
| Does it taste like original? 6 carton is 6x4 or 6 bottles of 8 ounce? Answer : [Re] Inquiry for the item from Mis****It's hard to explain the taste.
8 ounce per 1 bottle.
1 carton is 6 bottle.
Thank you for your interesting about our item.
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