Dear Customer.
Hello. Yes. it can be used in induction stove.
Thank you.

Hi
Delivery usually takes 7-12 days.
However, due to the current Covid-19, delivery may be slightly delayed and it may take 10 to 15 days.
Just choose the quantity you want from the options.
Thank you.

Hello.
Yes. Available.
However, the product life may be shortened if cold water is brewed immediately in hot condition.
This product is more powerful in this area because it is a stainless steel product different from the general coating product, but it is not a good cleaning method.

Dear Customer.
Hello.
Not available in microwaves and ovens.

Dear Customer.
Hello.
Yes it can be used in induction stove.
Thank you.

Secret Inquiry

It is a diamond coating with nano-diamond powder added. Thank you.

Dear Customer.
hello.
Sorry.
It cannot be used in induction.

Dear Customer.
Hello.
Sorry.
You can not change the current configuration.
Sorry for not helping you.

Dear Customer.
Hello.
Due to the recent Corona, it is difficult to accurately guide the delivery schedule.
The recent delivery time is about 7 to 15 days.
Qxpress
Thank you.

Dear customer.
Please send us a picture to help, and we will respond after confirmation.
Thank you.

Dear customer.
Can be used on gas stoves.
Thank you.

Dear Customer.
Hello.
Due to the recent Corona, it is difficult to accurately guide the delivery schedule.
The recent delivery time is about 7 to 15 days.
However, please understand that it may be delayed a little as it is consecutive at the end of the year and weekends.
Thank you.
Happy New Year~!

Dear customer.
A silicone or wooden ladle is recommended for longer use.
Thank you.

https://qoo.tn/BFakSX

Dear customer.
This is a link where you can purchase a pot with an insert.
Thank you.
https://qoo.tn/BFakSX

Secret Inquiry

Dear customer.
Works on all types of stoves.
In some cases, we know that if the pot is too small, it will not work for induction.
Was it not because of the size?
Thank you.

Dear customer.
We do not sell only the lid.
Only pot products include a lid, and frying pan types do not include a lid.
Thank you.

Secret Inquiry

Dear customer.
It is a pot with a lid.
Thank you.

Hello.
Basically, non-stick power does not mean to use without oil.
Non-stick power is used in the sense that it can be used without sticking with little oil.
We also provide information on how to tame a frying pan.
Thank you.

Secret Inquiry

Secret Inquiry

Secret Inquiry

Dear customer.
For payment-related information, contact Q10 Customer Center.
Thank you.

Secret Inquiry

Dear customer.
It is for induction.
Thank you.

Secret Inquiry

Hello.
Frying pan and wok products do not come with a lid.
Pot product includes a lid.

You can use it on your stove.

Secret Inquiry

Secret Inquiry

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

Hello.
Basically, non-stick power does not mean to use without oil.
Non-stick power is used in the sense that it can be used without sticking with little oil.
We also provide information on how to tame a frying pan.
Thank you.

Dear customer

[Management method]
If you immerse a hot frying pan directly in cold water, a sudden change in temperature can cause cracks in the coating.
Therefore, it is recommended to cool the frying pan before washing.


If you cook using only oil, you can preheat it and clean it with oil.

If a variety of seasonings are used, mix water and vinegar in a 1: 1 ratio, cut them off together, scrub with a soft sponge and rinse.
Use baking soda for the bottom of the pot.

Thank you.

Secret Inquiry

Dear customer.
Yes, of course.

https://qoo.tn/BX7UZX

Dear customer.
We will send you a link.
Thank you.

Secret Inquiry

Dear customer.
The color is fixed.
Thank you.

Secret Inquiry

Dear customer.
Each item has a different price.
Thank you.

Secret Inquiry

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

Secret Inquiry

Secret Inquiry

Dear customer.
The amount varies by size.
Thank you.

Dear customer.
This product cannot be used in the oven.
Thank you.

Yes, it doesn't really matter.
Do not worry.
Have a good weekend.

Dear customer.
The main material is titanium and stone.
Thank you.
Have a good weekend.

Secret Inquiry

Secret Inquiry

Dear customer.
The weight of all products.
Thank you.

Secret Inquiry

01. Wipe the skillet side with a kitchen towel.

02. Wipe gently with dish soap to avoid scratches.

03. Boil only 2/3 of the frying pan with water.

04. Add a tablespoon of baking soda to boiling water.
And add vinegar.
(You can see that it's boiling because of the chemical reaction of baking soda and vinegar.)

05. Put the oil in a frying pan, heat it over low heat, and wipe it off two or three times to form an oil barrier that will extend the life of the coating.

Dear customer.
Cannot be used in the oven.
Thank you.

Secret Inquiry

Dear customer.
Delivery is possible only if it is not in the country where the reception is stopped.
Thank you.

Secret Inquiry

Dear customer.
We are very sorry for the inconvenience.
There was an accident in the office and the delivery was overall delayed.
It is scheduled to ship this week.
Thank you.

Dear customer.
It's hard to recommend which one is better.
Because it is a personal , I think you can make a purchase decision by looking at the design.
Thank you

Dear customer.
It is okay to use it, but it is recommended to use a wooden spatula or a silicone spatula for long use.
Thank you.

Dear customer.
That's not very common.
I wonder if there is one customer who makes such a claim by selling 1000 frying pans.
In most cases, washing dishes with a rough scrubber or
this occurs if use it on a crater that is too strong.
This is often done by customer carelessness.
This is a phenomenon that cannot occur when used at home.
Thank you.

Dear Customer.
Hello.
Due to the recent Corona, it is difficult to accurately guide the delivery schedule.
The recent delivery time is about 7 to 15 days.
Thank you.

[First time use]
01. Wipe the skillet side with a kitchen towel.

02. Wipe gently with dish soap to avoid scratches.

03. Boil only 2/3 of the frying pan with water.

04. Add a tablespoon of baking soda to boiling water.
And add vinegar.
(You can see that it's boiling because of the chemical reaction of baking soda and vinegar.)

05. Put the oil in a frying pan, heat it over low heat, and wipe it off two or three times to form an oil barrier that will extend the life of the coating.


[Management method]
If you immerse a hot frying pan directly in cold water, a sudden change in temperature can cause cracks in the coating.
Therefore, it is recommended to cool the frying pan before washing.


If you cook using only oil, you can preheat it and clean it with oil.

If a variety of seasonings are used, mix water and vinegar in a 1: 1 ratio, cut them off together, scrub with a soft sponge and rinse.

Hi, is the 2 handle wok (#9) also made with same stone coating as the others like the egg or baby pan? Is it also lightweight like the rest?Thank you.

Dear customer
This product cannot be used for oven.
Thank you.

Secret Inquiry

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

28cm lids?*

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

Dear customer.
Stainless steel tools are not recommended.
Thank you.

Hi any reply?

Secret Inquiry

Secret Inquiry

Secret Inquiry

Dear customer.
It is possible if the size is the same.
Thank you.

Dear customer.
The design is different.
There is no big difference.
Thank you.

Secret Inquiry

[First time use]
01. Wipe the skillet side with a kitchen towel.

02. Wipe gently with dish soap to avoid scratches.

03. Boil only 2/3 of the frying pan with water.

04. Add a tablespoon of baking soda to boiling water.
And add vinegar.
(You can see that it's boiling because of the chemical reaction of baking soda and vinegar.)

05. Put the oil in a frying pan, heat it over low heat, and wipe it off two or three times to form an oil barrier that will extend the life of the coating.


[Management method]
If you immerse a hot frying pan directly in cold water, a sudden change in temperature can cause cracks in the coating.
Therefore, it is recommended to cool the frying pan before washing.


If you cook using only oil, you can preheat it and clean it with oil.

If a variety of seasonings are used, mix water and vinegar in a 1: 1 ratio, cut them off together, scrub with a soft sponge and rinse.

Dear customer.
It cannot be used in a dishwasher.
Thank you.

Dear customer.
As a result of testing, you can select the product.
At what stage can't I choose?
You can choose from option 2.

Secret Inquiry

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

Dear customer.
The difference in height.
Thank you.

Dear customer.
Lowenthal frying pan is stone coated.
Thank you.

Dear customer.
Lowenthal frying pan is stone coated.
Thank you.

Secret Inquiry

9. 550
12. 840

yes

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

8. 550g
11. 840g
thanks

Secret Inquiry

[First time use]
01. Wipe the skillet side with a kitchen towel.

02. Wipe gently with dish soap to avoid scratches.

03. Boil only 2/3 of the frying pan with water.

04. Add a tablespoon of baking soda to boiling water.
And add vinegar.
(You can see that it's boiling because of the chemical reaction of baking soda and vinegar.)

05. Put the oil in a frying pan, heat it over low heat, and wipe it off two or three times to form an oil barrier that will extend the life of the coating.


[Management method]
If you immerse a hot frying pan directly in cold water, a sudden change in temperature can cause cracks in the coating.
Therefore, it is recommended to cool the frying pan before washing.


If you cook using only oil, you can preheat it and clean it with oil.

If a variety of seasonings are used, mix water and vinegar in a 1: 1 ratio, cut them off together, scrub with a soft sponge and rinse.

Dear customer.
It is a frying pan that you can use it directly on kitchen stove.
Thank you.

Dear customer.
No. 2 is a 20cm baby pan, so you can choose a 20cm lid.
Thank you.

Dear customer
Can be used for stoves.
It is the difference between the coating material and the customer's personal preference.
Thank you.

Dear customer
This is Lowenthal.
Produced in Korea and shipped from Korea.
Thank you.

Dear customer
It weighs about 700g.
Thank you.

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

Dear customer.
This product cannot be used in an oven.
Thank you.

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

Dear customer.
Although Lowenthal will send you a link to purchase other products.
Thank you.
https://qoo.tn/BjYvGX/Q146050329

Dear customer
Yes it is the same.
Thank you.

Dear customer.
We are very sorry for the inconvenience.
I'll send you the lid handle today.
Thank you.

https://qoo.tn/BrohGX/Q146050329
Dear customer
Send the purchase link.
Thank you.

Dear customer.
It is expected to be stocked at the end of September.
Thank you.

Secret Inquiry

We can't give you an accurate guide either.
We are also waiting for the factory to contact us.
Thank you.

Dear customer.
It is about 600g.
Thank you.

Dear customer

The internal size.
Thank you.

[First time use]
01. Wipe the skillet side with a kitchen towel.

02. Wipe gently with dish soap to avoid scratches.

03. Boil only 2/3 of the frying pan with water.

04. Add a tablespoon of baking soda to boiling water.
And add vinegar.
(You can see that it's boiling because of the chemical reaction of baking soda and vinegar.)

05. Put the oil in a frying pan, heat it over low heat, and wipe it off two or three times to form an oil barrier that will extend the life of the coating.


[Management method]
If you immerse a hot frying pan directly in cold water, a sudden change in temperature can cause cracks in the coating.
Therefore, it is recommended to cool the frying pan before washing.


If you cook using only oil, you can preheat it and clean it with oil.

If a variety of seasonings are used, mix water and vinegar in a 1: 1 ratio, cut them off together, scrub with a soft sponge and rinse.

Secret Inquiry

Dear customer.
There is no schedule.
Thank you.

Dear customer.
Since it is so basic, it is not indicated separately.
Thank you.

It is currently out of stock and cannot be ordered.
Thank you.

Dear customer.
The product is expected to be re-stocked in mid to late September.
Sorry.

Because there is no stock, we can send it to other Lowhental products.
Thank you.

Secret Inquiry

Secret Inquiry

Secret Inquiry

Dear Customer.
Hello.
Each size has a different weight.
Would you like to know what size weight?

Dear Customer.
Hello. Sorry it can not be used in induction stove.
Thank you.

Dear Customer.
hello. sorry for late reply.
Friday-Sunday orders are not delivered by the shipping company due to public holidays.
Therefore, orders from Friday to Sunday are shipped sequentially from today.
We will do our best to get you there as quickly as possible.
Thank you.

Dear Customer.
Hello.
Yes. It is good to wait.
One common cause of frying pan replacement in restaurants is that it cools down in cold water immediately after use.
This is not required, but it is a good idea to cool down to use the product for a long time.

Secret Inquiry

Dear Customer.
Hello.
Thank you for order.
Currently, the ordered product has been shipped.
However, From April 30 to May 3, delivery to the courier was suspended due to a Korean holiday.
They started normal business from today, but if delivery tracking is not available today due to a holiday in Korea from tomorrow, it is expected that delivery will begin between May 6-7.
We will endeavor to ensure that our products arrive as quickly as possible.
We apologize for any inconvenience this may cause.

Hello.
Thank you for order.
I will ship soon.
Thank you.

what is the different?

Dear Customer.
hello. Sorry it can not be used in induction stove.
Thank you.

I answered.

Thank you.

Yes it is possible.
Thank you.

If it's a sticker key, do you mean the smart card key?

It is missing in option.
Now that you have added, please check and purchase. Thank you.

The installation part requires the customer to contact the Singapore company.
Thank you.

https://youtu.be/-bdfOlXbQc4
See the video Thank you.

Dear customer.
You can add a remote control to the additional options.
Thank you.

Sorry for late reply.
The product has already been shipped. However, it seems that shipping companies are delaying the update due to the large amount of shipping.
We gonna asking shipping to the carrier as soon as possible. We are sorry for the inconvenience.

Secret Inquiry

Dear customer
A hole saw is required if you are installing on a new door rather than replacing the product.
The product contains 2 keys.
Thank you.

Hello. final confirm, I only need the digital lock, don't need the card key .

"Dear Csutomer.
Hello.
Sorry.
This product is not provided for installation.
I'm sorry it didn't help."

Secret Inquiry

Dear Customer.
Hello.
Ring tag card is included.
Thank you.

Dear Customer.
Hello.
Sorry.
We do not sell remote controls separately.
I'm sorry it didn't help.

Dear Customer.
Hello.
English manuals will be sent by e-mail.
Two card keys are included.

https://qoo.tn/BBc8aX/Q102908794

Secret Inquiry

Outdoor 64.6(W)*160.5(H)*20(D)mm
Interior 142.1(W)*87.1(H)*36.4(D)mm
Thank you.

Dear Customer.
Hello.
Thank you for order.
Your order will ship tomorrow.
The average delivery time of the product is about 7 to 10 days.
Thank you.

Secret Inquiry

Dear customer.
20 fingerprints can be registered.
Thank you.

Secret Inquiry

Dear Customer.
Hello.
Installation not included.
Thank you.

Secret Inquiry

"Dear Csutomer.
Hello.
Sorry.
This product is not provided for installation.
I'm sorry it didn't help."

Secret Inquiry

Hello.
Installation on glass doors is expected to be difficult.

Dear Customer.
Hello.
Most of these products can be installed.
Check the image and check if it can be installed.

Secret Inquiry

Dear Customer.
Hello.
Sorry.
This product is not provided for installation.
I'm sorry it didn't help.

Four keys are included.
Smart key is attached type.
See image.
Thank you.

Dear customer.
It can be used with the same key.
Thank you.

Secret Inquiry

Dear Customer.
Hello.
Sorry. I did not understand properly.

Dear Csutomer.
Hello.
4 card keys are included.
Thank you.

Dear Customer.
hello.
Sorry. We are overseas sellers. Because I do not know about HDB apartment.
Please take a photo and send us your inquiry for more accurate confirmation.

Dear customer
It is about 650g.
Thank you.

Secret Inquiry

Secret Inquiry

Dear customer.
Inquiry products are only available for gas fires.
Thank you.

Dear Customer.
Hello.
Stone coating and diamond coating are most often used in frying pans.
This depends on the user's cooking habits and preferences rather than which product is better.
It is difficult to say clearly what is good or bad because.

Secret Inquiry

Dear Customer.
Hello.
Hello. The functions of both products are similar.
Product life varies greatly depending on the user's usage.
Please refer to the following how to care for the product.
The lid must be the same size for use.

Dear Customer.
hello.
Sorry. This product cannot be used in the oven.
Normal frying pan products cannot be used in the oven.
It is recommended to use an oven-only pot for use in the oven.

Hi,
You can use a metal cooking utensil, but it is recommended to use a wooden utensil to use the coated surface for a long time. Thank you

Hi,
All Lowenthal products have passed toxic substance detection testing. Thank you.

Secret Inquiry

Dear Customer.
Hello.
Sorry. This product is only for fire stove.
It cannot be used with other heat sources.

Dear Customer.
hello. sorry it can not be used in induction stove.

Dear Customer.
Hello.
Sorry.
This product cannot be used in induction.

Secret Inquiry

Broken

Dear customer.
There is only color difference, not function.
The functions are similar and the model is different in appearance.
seal is rubber packing
1* 2* And it shows the quantity.
Thank you.

Dear customer.
It has been shipped.
Currently, it takes longer than usual for barcodes to be scanned after stocking in the warehouse.
Please understand this.
Thank you.

Dear customer.
Logistics services are currently delayed both in Korea and globally.
Dates cannot be guaranteed.
It takes 15-30 days to the United States.
Thank you.

Dear customer.
You can purchase it on the global site.
Due to the recent Corona, it is difficult to accurately guide the delivery schedule.
Delivery times are long to the United States.
You should expect from 15 to 30 days.
If you want to ship faster, you will need to pay extra shipping fees.
Thank you.

Dear customer.
There is no Happy Call 20cm lid.
Thank you.

Dear customer
This product cannot be used for induction.
Products that can be used for induction are marked with 'IH'.
For more products, search for 'wepskorea' and click on our store to search for 'IH'.
Thank you.

Dear customer
Australia is currently a restricted acceptance country.
Thank you.

Dear customer.
There is no separate product.
Thank you.

Secret Inquiry

Hi
Products available for induction are marked with IH.
Option 14. 15. 16. is for that.
All products are suitable for grilling fish.
If you need to more space for frying, the inside of Synchro IH Jumbo Grill Pan(option16) is a bit higher then others.
Thank you.

https://qoo.tn/BGNaIX/Q146050329

Dear customer
Attached the link to purchase Indeokseonyong.
Thank you.

Dear customer
There is a difference in height, and No. 16 is a grill pan.
Thank you.

Secret Inquiry

Secret Inquiry

Dear customer
Product names with the word grill are for grills.
Thank you.

Dear customer
Delivery usually takes 7-12 days.
However, due to the current Corona, the delivery may be slightly
delayed and it may take 10 to 15 days.
Thank you.

Dear customer.
It is a product of the same coating method.
Thank you.

What model are you inquiring about? Please send us the exact product name.

Sorry
This product is currently out of stock.
We apologize for the inconvenience.

Also, may i know which model can use to grill chicken? Jumbo one can?

Dear customer.
We only deal with authentic products.
The packaging may be different because our company purchases in bulk and packs it in our company.
Thank you.

Dear Customer.
Hello. Sorry for late reply.
Sorry. The restocking date of the product has not been confirmed.

Dear Customer.
Hello.
This product is installed between the top and bottom fans
This helps maintain product pressure.
You can check the usage through the image.

Dear Csutomer.
Hello.
What sticker are you talking about?
This product is a Happycall product sold in Korea.
Because of this, the composition may be slightly different from the products sold locally.
In addition, we sell a variety of Happycall genuine products, so don't worry.

Dear Customer.
hello. Sorry This product can not be used in induction stove.
Thank you.

Secret Inquiry

Dear Customer.
Hello.
Sorry. Mini double-sided fans are currently out of stock.
Sorry for not helping.

Hello.
Sorry. it can not be used in induction and ceramic stove.
Thank you.

Ocher version

Secret Inquiry

Secret Inquiry

Dear Customer.
hello.
Sorry. it can not be used in induction stove.
Thank you.

Dear Customer.
Hello.
Due to the recent Covid-19, delivery may take 6 to 12 days.
Thank you.

Dear Customer.
Hello.
There is almost no difference in product performance.
Thank you.

Dear Customer.
hello.
Sorry.
There is no scheduled re-stocking date for the mini fan.
Sorry for not helping.

Dear Customer.
Hello.
We will answer your questions.
(1) This product is the official Happy Call Double-Sided Pan.
Are you asking which model is the same? This product comes with a variety of options.
In addition, there may be slight differences from overseas export products.

(2) This product is shipped directly from Korea, and local warranty is not provided.
However, in case of initial defect, 100% free exchange and refund are possible.

All products have been tested for hazardous substances. Thank you

Dear Customer.
Hello.
These products cannot be used in induction.
Please refer to the link below for induction capable products.

https://qoo.tn/B0nvYW

Secret Inquiry

Hello.
There are only eight models that can separate the top and bottom.
Can be shipped to Hong Kong.

Dear Customer.
hello.
It cannot be separated.
The removable product is only available for '08 .IH synchro '.

Hello.
Sorry. I did not understand what 'l iu in.jumbo size' means.
The 06 product of choice is Happy Call Jumbo Size. (W 30 x L25.5 x H 7.7cm)
Is it right to say this product?

Hello.
Please refer to the product size.
The size of the ingredients you want to cook is different, making it difficult to answer clearly.
Note that it may not be enough to cook two steaks.

Dear Customer.
hello.
Titanium coated products can be found at:
https://qoo.tn/BzxUyV/Q102908794
Thank you.

Dear Customer.
hello.
Models available for induction are '08. IH Synchro Duplex Pan '.
The rest is not available in induction.

Hello.
Yes. Product is already equipped with a pressure seal.

Dear Customer.
Hello.
Press pan is a product used to make Nurungji.
This product is not available for normal cooking.

It is a product that helps to achieve high thermal efficiency even on low heat by increasing pressure in the Pan. (See image)

Secret Inquiry

Dear Customer.
Hello.
These products are not available in induction.
Thank you.

This product has a triple coating of ceratinium.
The coating is very strong and hard, so food does not stick to the bottom of the pan and the bottom is smooth, making it easy to clean after cooking.

Dear Customer.
The packing seal is an accessory for strong pressure on both sides (see image).

Dear customer.

The UV lamp is the same concept as the fluorescent lamp used at home, and the replacement period may be flexible depending on the environment or frequency of use.
It is recommended to change it about once every six months to one year to strengthen the sterilization power.
For customers with very high frequency, we recommend that you replace them quarterly every 3 months to maintain the same sterilizing power as the first time.

Thank you.

Dear customer.

Urgent [Departure from KR] Delays for overseas delivery and not accepted (20.7.21 update)
Australia is included in unacceptable countries.

Thank you.

Local warranty is not provided.
The warranty is 1year from seller.
In the case of initial defectiveness, 100% free exchange and refund are possible.
If a product problem occurs during use, the repair fee is free during the warranty period, but the delivery cost is the responsibility of the customer.