Dear Customer.
Hello. Sorry for late reply.
Sorry. We do not sell Square 21 items.
Sorry we couldn't help.

Dear Customer.
Hello.
Sorry for late reply.
Can you take a picture and send it?
I think I need to check what the problem is.

For reference, the common black soot is a phenomenon that occurs when a lot of carbon dioxide is generated when using a crater.
It can be removed through baking soda.

Hello.
We will send the 28cm lid back to the same address.
We apologize for any inconvenience.

Hi
This product cannot be used in induction.
Products that can be used for induction are marked with 'IH'.
Thank you.

Is it suitable for gas stove?

Dear Customer.
Hello.
The 28cm pan weighs approximately 740g.

Dear Customer.
Hello.
There is a slight delay in delivery due to the recent Covid-19.
The average average delivery time is 7 to 12 days.

Dear Customer.
Hello. Sorry for late reply.
We inspected the product and shipped it without any problems.
Thank you.

Dear Customer.
Hello. Sorry it can not be used in induction stove.
Thank you.

Secret Inquiry

Secret Inquiry

Please kindly let me know the weight of both No: 6 and No: 11 . Thank you so much

Secret Inquiry

Dear Customer.
Hello. Sorry for late reply.
Sorry.
It cannot be used on electric stoves.

Dear Customer.
Hello.
This product is not suitable for induction and ceramic hob.

Secret Inquiry

Secret Inquiry

Dear Customer.
Hello. Sorry for late reply
Two hand wok 28cm has diamond ceramic coating.

Sorry. We have not lowenthal 24cm pan.

Dear Customer.
Hello. sorry for late reply.
Sorry it can not be used in oven.

Dear Customer.
hello.
We attach a pest test report.
Thank you.

Dear Customer.
hello. Sorry for late reply.
Products are shipped within 1 to 2 days from the order date.
However, due to the recent Covid-19, it is difficult to provide an accurate delivery period.
Currently, the average delivery time is 5-15 days.
Please refer to it when purchasing.
Thank you.

Dear Customer.
hello. We apologize for any inconvenience.
From today, it is confirmed that Singapore has started shipping to you.
The product will arrive to you either today or tomorrow.

Hi,
You can use a metal cooking utensil, but it is recommended to use a wooden utensil to use the coated surface for a long time. Thank you

Hi
This product cannot be used in induction.
Products that can be used for induction are marked with 'IH'.
Thank you.

Secret Inquiry

Sorry for late reply.
The product has already been shipped. However, it seems that shipping companies are delaying the update due to the large amount of shipping.
We gonna asking shipping to the carrier as soon as possible. We are sorry for the inconvenience.

Hi
It may be if you are not the same seller. The exact content is difficult for us to confirm. For system problems, please contact Qoo10 directly. Thank you.

Secret Inquiry

Secret Inquiry

Dear Customer.
Yes. 51cm is the size with handle.
Also, 30cm fits the top size.

Dear Customer.
Hello. Sorry for late reply.
Please refer to the method below.
Thank you.

It is an inner quadruple stone coating and an outer double titanium coating.
This product is a non-stick product and has strong coating power. Thank you

Product performance is not much different. Difference in customer preference. Thank you.

Hi
Sorry. Additional discounts are difficult.
However, if you purchase 3 sets, we will send you 1 lid of the size you want as a service.
Thank you.

Sorry for the late reply.
The product has been shipped.
Korea has been on holiday since last Thursday. Even tomorrow is a holiday.
For that reason, there seems to be a slight delay from the shipping company.
You will be able to check your order tracking in the near future.
Thank you.

Secret Inquiry

Sorry for the late reply.
The product has been shipped.
Korea has been on holiday since last Thursday. Even tomorrow is a holiday.
For that reason, there seems to be a slight delay from the shipping company.
You will be able to check your order tracking in the near future.
Thank you.

Sorry for the late reply.
The product has been shipped.
Korea has been on holiday since last Thursday. Even tomorrow is a holiday.
For that reason, there seems to be a slight delay from the shipping company.
You will be able to check your order tracking in the near future.
Thank you.

Hello.
Yes. This product has been tested for no harmful substances.
This product consists of a total of 6 layers of coating.
The coating layer contains stone, titanium, etc.

Hi
Yes, stone coated products may not have a smooth inner surface compared to diamond coated products.
Thank you.

Dear customer
There seems to be some delay in delivery due to Covid-19.
Korea was a weekend until yesterday, so the update seems to be a little late.
You can view shipping tracking on the current order page.
Thank you.

Secret Inquiry

It is not a suitable method of use.
There are separate oven containers.
Thank you.

Hi
We only sell genuine products.
Thank you.

Secret Inquiry

Dear Customer.
Hello.
This product is not suitable for ovens.

Dear Customer.
Hello.
This product cannot be used in induction.
Thank you.

ear Customer.
Hello.
We sent a separate S $ 13 payment code.
If you send us a message after payment, we will pack and ship it together.
If you don't see your payment code, please let us know again.
Or you can check on the Qoo10 payment request page.

Hello.
Sorry it can not be used in induction stove.
Thank you.

Dear Customer.
Hello.
Thank you for order.
Products are expected to arrive between May 1st and 3rd.
Covid-19 has recently delayed delivery due to a surge in product orders and delays in delivery.
We will try to deliver it as soon as possible.
Thank you.

Dear Customer.
Hello.
Thank you for order.
Products are expected to arrive between May 1st and 3rd.
Covid-19 has recently delayed delivery due to a surge in product orders and delays in delivery.
We will try to deliver it as soon as possible.
Thank you.

Dear Customer.
Hello.
See below for how to care for a frying pan.
Thank you.

Hello.
The coating method is different.
The product link below is Xylen + titanium Ceramic coating.
It is a more excellent product with non-stick power.

Secret Inquiry

Hello.
Sorry. We did not understand.
What does Dark Color Titanium Stone mean?

Hello. Sorry for late reply.
There is only a way to cancel the order and reorder it in its current state.
We will approve your request if you cancel your order.

Dear Customer.
hello. Sorry for late reply.
Delivery delays may occur due to recent Covid-19.
This makes it difficult to guide the exact delivery schedule.
The latest delivery time is 7-15 days.
Thank you.

Hello.
The representative coating is titanium stone coating.
The product consists of a total of 6 layers of coating, including stone coating, titanium coating, and ceramic coating.

Hello.
Yes. available.
This is the most optimized product for gas stoves.

Dear Customer.
Hello. Sorry it can not be used in induction stove.
Thank you.

Hello.
This product contains both stone coating and ceramic coating.
Product coatings are usually only guided around the top coating.
Below is a description of the product's each coating layer.

Titanium + Stone Top Coating
Titanium + stone base coating
Aluminum metal body
Titanium + ceramic base coating
Titanium + ceramic top coating

Dear Customer.
hello. Sorry for late reply.
We are also sorry for the inconvenience.
We offer two suggestions.
1. Shipping the lid
2. Refund of the lid
What can I do for you?
We apologize for any inconvenience this may cause.

Dear Customer.
Hello.
Sorry. Not available in induction.

Dear customer
Delivery usually takes 7-12 days.
But, due to the current Covid-19, there may be a slight delay in delivery, which may take 10 to 20 days.
Thank you.

Dear customer
This product cannot be used in induction.
Products that can be used for induction are marked with 'IH'.
Thank you.

Secret Inquiry

Secret Inquiry

Secret Inquiry

Hello.
Yes. It is suitable for frying.

Hello.
Tanned is a mark of fire.
This seems to be caused by the occurrence of many specific parts of the fire depending on the environment of use.
Can I know where and how I used it?

Dear Customer.
hello.
Sorry it can not be used in induction stove.
Thank you.

Dear Customer.
Hello.
Sorry.
This product is for Fire stove.
It cannot be used in induction and ceramic stove etc.

Hello.
Yes. Steamed dishes are available.
When cooking steamed food, there is no problem with the non-stick power.
However, if the pot is rinsed with cold water immediately after use, the life of the frying pan may be shortened due to cracking.

Secret Inquiry

Secret Inquiry

Dear Customer.
Hello.
Sorry. This product cannot be used in induction.

Dear Customer.
Hello.
This product is not suitable for ovens.
please note.

2020-03-24 14:31:24

Dear Customer.
hello.
Only the lid can be purchased from the site below.
Thank you.
https://qoo.tn/B5f6fW

Dear Customer.
Hello.
Sorry it can not be used in induction stove.
Thank you.

Dear Customer.
Hello.
The 315249676 product was released on March 04 and is expected to begin shipping today at Qxpress.
The product is expected to arrive to you between March 9-11.
315249680 is not available for order confirmation.
Is it correct that you purchased from our shop?

Hello.
Yes. This product has been tested for hazardous substances.
We attach a test report.

Dear Customer.
Hello.
Sorry it can not be used in induction stove.
Thank you.

Dear Customer.
Hello.
We attach a Hazardous Substance Test Report.
please note.

Dear Customer.
Hello.
The 28cm wok weight is 660g.
Thank you.

Dear Customer.
Hello. Thank you for order.
Your order will be confirmed as currently shipping.
You don't have to worry, as the product is expected to ship after 24 days.

Dear Customer.
Hello.
Yes. Available.
However, metal scrubs are not recommended because they can peel off the coating.
This applies equally to all frying pans.

Dear Customer.
Hello.
Happycall products have their own lids for each product, including pots and pans.
Therefore, it is not compatible with this product.

Dear Customer.
Hello. Sorry for late reply.
Yes. Lids are compatible with each other in the same size.

Which is more lasting - stone coating or ceramic coating?

Thanks

Dear Customer.
Hello.
We reattach the test report.
please note.
Thank you.

Dear Customer.
Hello. Sorry for late reply.
Sorry. We have not 24cm size.

Hello.
Sorry for late reply.
Not available in induction and ceramics hob.

Secret Inquiry

Hello.
We attach a test report.

Dear Customer.
Hi. Sorry.
We do not sell it.
We apologize for any inconvenience.
Thank you.

Secret Inquiry

Hi.
Our products are sent directly from Korea-Japan headquarters in Korea.
Therefore, you can receive by courier.

Dear Customer.
Hi.
I was attach the file for how to change the lamp and Filter.
Note please

Hi.
Yes, It is hanil genuine accessory.
Thank you.

Hi.
sorry. i don't understand.
Are you referring to a UV drying lamp and a sterilization lamp?
The Clean Hefa filter type is only one.
Thank you.

I responded to the previous note with the question.
Thank you.

Dear Customer.
Hi.
Sorry for late reply.
Yes you can use at HBS-900SG.
Thank you.
Have a nice day.

Hi.
It is fit HBS-900 (Korea Product)
But, It is difficult to confirm whether it is the same as HBS-900SG.
I expect It is expected to be the same.
Thank you.

Dear Customer.
Hi.
Sorry for late reply.
Please send me a picture or video of the product issue by email below.
I will help you about problem after confirmation .
Thank you.

Emal : wepskorea@gmail.com

Hi.
Sorry for late reply.
There is no exact expiration time.
However, we recommend to replace every 1year.
Thank you.

Hi.
Currently in progress is the same.
Thank you.


====
Actual, Overseas fastball product is not included in the recall object because is not official export sales product.

Because, We can send a new HEPA filter.

Current recall phenomenon is a matter of HEPA filters.
Because product is not a problem, You can used after exchange about hefa filter.

I apologize for not being helpful a lot.
Thank you.

Dear Customer.
Hi.
Currently, The newly created filter is shipping to me.
Products are expected to arrive tomorrow or the next day.

I will send the new filter after arrived to me.
Thank you.

Dear Customer.
Hi.
Lamp is different depending on the number of uses or cycles.
But, It is recommended that the average replacement cycle of one year.

HEFA filter can be used semi-permanently.
because. You can changed the HEFA filter If seem to problem with HEFA filter,

Thank you.

Hi
I apologize for any inconvenience.
Do you have order information?

Dear Customer.
Hi.
Sorry for late reply.
Available in the product of HBS-900SG.

Thank you.

Dear customer.
Thank you correct advice.
I have been modified to select the options via UV steriliser page .
Thank you.
Have a nice day.

Dear customer.
Thank you correct advice.
I have been modified to select the options via UV steriliser page .
Thank you.
Have a nice day.

Dear Customer.
Hello.
Sorry it can not be used in induction stove.
Thank you.

Dear Customer.
Hello.
Sorry.
We not make a page that sold only packing seal yet.
Currently we only sell packing seal at the following sites. (Other sellers)
please note.

https://www.qoo10.sg/item/HAPPYCALL-HAPPYCALL-DOUBLE-SIDED-SEALER-PACKING-RUBBER/490436323?banner_no=1305330

Dear Customer.
Hello.
1. Yes it is authentic happycall pan made in korea.
2. Sorry it cann't be used in indcution stove.
Thank you.

Dear Customer.

Hi.
Sorry for late reply.
Extra rubber seal is not included.
However, We have added an option to buy rubber seal.
Thank you.
Happy New Year.

Hi.
Sorry.
It can not be used in induction stove.

Thank you.

Delivery usually takes 7-12 days.
But, due to the current Covid-19, there may be a slight delay in delivery, which may take 10 to 15 days.
Thank you.

Hello.
In case of initial failure, 100% free exchange and refund are possible
If a problem occurs during use, the product must be sent to Korea.
Repair costs are free, but courier costs are the responsibility of the customer.

Secret Inquiry

Dear customer
Delivery usually takes 7-12 days.
But, due to the current Covid-19, there may be a slight delay in delivery, which may take 10 to 20 days.
Thank you.

Dear Customer.
Hello.
The interior is also made of stainless steel.
There is no separate non-stick coating.

Dear Customer.
Hello.
The voltage is 220v.
Thank you.

Hello.
You can purchase IH products from the site below.
Customer often misunderstand that the appearance of the product is slightly different, so I separated the product's site.
please note.

https://qoo.tn/BT2gsW

Secret Inquiry

Secret Inquiry

Hello.
This product is a genuine product released in Korea.
However, documents for authentic are not provided.

Yes it is possible.
Products that can be used for induction are marked 'IH'.
So, In Type, select 02 (IH) Induction available.
Thank you.

Hi
pans and wok available for induction are marked with IH.
Select 02 from type.
Thank you

Hello.
Yes. Taming a frying pan for the first time is a way to use it longer.
Therefore, we recommend taming the frying pan.

Hello.
Sorry. We do not sell only the lid for exclusive use of Happy Call.

Secret Inquiry

Hello.
Yes. 18cm pot is one color tiem and color is green.

Secret Inquiry

Dear Customer.
hello.
We do not sell Happy Call pot steamers.
Most steamers are compatible, so you can use a pot steamer suitable for 28cm.

Secret Inquiry

Hello.
Sorry . it can not be used in induction stove.
Thank you.

Dear Customer.
hello. Sorry for late reply.
The pot comes with a lid.
Thank you.

Dear Customer.
Hello.
The two products are not compatible.
Thank you.

Dear Customer.
Hello.
This product is not available in induction.
Thank you.

Dear Customer.
Hello.
Yes. i have a stock.
Thank you.

Dear Customer.
Hello.
Pot and wok lid sizes are not compatible.

Dear Customer.
hello. Thank you for order.
Until yesterday was a national holiday in Korea.
Therefore, the product will be shipped tomorrow due to sequential shipment.
please understand.
Thank you.
Have a nice day.

Hello.
The frying pan and wok do not include a lid.

Dear Customer.
hello.
The pot includes a lid.
Frying pan and wok is not included Lid.

Secret Inquiry

Dear Customer.
Hi.
The price of each product is different.
Therefore, we will set the standard unit price of the product.
The difference from the unit price becomes the option amount.
Thank you.

Hi.
Sorry for late reply.
It can not be use in induction.
Thank you.

Dear Customer.
Hello.
Thank you for order.
Currently, the ordered product has been shipped.
However, From April 30 to May 3, delivery to the courier was suspended due to a Korean holiday.
They started normal business from today, but if delivery tracking is not available today due to a holiday in Korea from tomorrow, it is expected that delivery will begin between May 6-7.
We will endeavor to ensure that our products arrive as quickly as possible.
We apologize for any inconvenience this may cause.

Hello.
Thank you for order.
I will ship soon.
Thank you.

what is the different?

Dear Customer.
hello. Sorry it can not be used in induction stove.
Thank you.

Secret Inquiry

Dear Customer.
Both products are the same product.
From the site you sent to the image, the discount will start from today.
please note.
Thank you.

Dear Customer.
Hi.
We apologize for any inconvenience.
We sent a refund related message a few days ago.
Please confirm the message below and answer it again.
Thank you.

----------------
Dear Customer.
Sorry for not satisfying the product.
Please note that this is not a return due to defective product so shipping costs incurred in shipping will be borne by the customer. (Roundtrip shipping costs)
Refund will be made except for round-trip courier fee S $ 59.7.
If you agree, a refund will be processed.
Thank you.

[Shipping Cost Prediction]
(seller → Customer) S $ 26.5 + (Recover courier fee) between S $ 32.57
Total : S$59.7

Hi.
We apologize for any inconvenience.
Is there a problem with only frying pan ??
Can I send you a new frying pan only?

Dear Customer.
Hi.
Currently shipping cost is a normal setting.
Depending on the situation, we may lower the shipping cost and include it in the price.

If you look at the 06th item of the link below, you can see that the same product but the shipping cost is included in the price.
=link=
http://list.qoo10.sg/item/HAPPY-CALL-PREMIUM-POT-N-PAN-2-5-SET-BLACK-EDITION-SERIES-DIAMOND/447949970

Please reference .
We also know that we are currently maintaining the lowest price at Qoo10.
Thank you.
Have a nice day.

Hi.
This pan is not Black Edition.
However, the functionality is the same.
Black Edition is a product from a specific design.

Thank you.
Have a nice day.

Dear Customer.
Hi.
Yes, 4 frying pan is made in Korea.
Thank you.

Hi.
Sorry it can not used in induction.
Thank you.

Dear Customer.
Hi.
This product is not suitable for inductive.
Thank you.

Hi.
Non-stick is not a big difference.
Personally, I think, None stick is the diamond pan is better good.

Thank you.

Hi.
When you buy tomorrow it will be shipped on 26~27day.
I expecet, You receive the product after 7 days after shipped start.

Thank you.

Dear customer
This product cannot be used in induction.
Products that can be used for induction are marked with 'IH'.
Thank you.

Secret Inquiry

Dear Customer.
Hello.
Yes. Non-stick frying pan.
Thank you.

The depth of the product is about 8.2cm.
Thank you.

Dear Customer.
Hi.
Sorry, It can not be used in induction cooker.
Inductive products are available only in stainless steel or IH products.
Induction products are usually listed on the product page.
Thank you.

Secret Inquiry

Yes, this product is genuine Happy Call. Thank you.

Dear Customer.
Hello.
This product cannot be used in induction.
Products available for induction are marked with IH.
Thank you.

Dear Customer.
Hello.
Currently, all items can be purchased normally.

Hello.
Yes. i have stock.
Delivery delays have been occurring recently due to Covid-19.
Due to this, it is difficult to guide the exact delivery schedule.
The recent delivery time is about 7 to 15 days.

Secret Inquiry

Secret Inquiry

Dear Customer.
Hello.
Sorry. it can not be used in induction stove.
Thank you.

Dear Customer.
Hello.
Sorry. it can not be used in induction stove.
Thank you.

Hello.
The features of the product are the same, but the appearance is slightly different.
If you look at the image, you can see that the handle is different.

Dear Customer.
Hello.
The product configuration is different.
01. Pan 28 + Wok 28 + Grill Pan 28 + Pot 20cm with lid + 28cm lid
06. Pan 28 + Wok 28 + 28cm lid

Secret Inquiry

Dear Cusotomer.
hello.
This product is for fire gas stove only.
It cannot be used in other heat sources.

Secret Inquiry

On Qpost : This product has a fluororesin coating (with diamond powder).
fluororesin coating is a coating technology that is resistant to scratches and abrasion corrosion and has a very strong non-stick force.

Dear Customer.
Hello.
Sorry. We do not sell 20cm two-handed pots separately.
Sorry for not helping you.

Hello.
The lid is not included in the frying pan.
Thank you.

Hello.
The lid is not included in the frying pan.
Thank you.

Hi does the alumite ceramic 20cm pot cover fit for this 20cm frying pot?

Hello.
Currently, this product is in progress.
You probably already have a S $ 10 discount on qoo10, so additional discount coupons may not apply.
Previous price : S$69
Discount price : S$59 (Now)

Secret Inquiry

Dear Customer.
Hello.
The diamond pattern is only included in selection 1, Black edition set.
The diamond pattern knob is a specially made shape only for the black edition set model.
Thank you.

Hello.
What kind of discount do you mean?

Dear Customer.
Hello.
This product is a genuine product sold in Korea.
We do not know the exact difference because we have never seen fake goods.
We sell a variety of "Happycall" products.
In addition, We have holds the most many "Happycall" products in qoo10.
If it was a fake product, I think the customer already knows it.
Thank you

Dear Customer.
Hello.
It is available for 28cm wok.
However, 28cm frying pan is expected to be difficult to use. (Due to height)
Thank you.

Dear Customer.
Hello.
Sorry it can not be used in induction stove.
Thank you.

Dear Customer.
Hi.
The products below seem to have been set up incorrectly due to errors.
The current selling price for this product is S $ 148.
Thank you.

Secret Inquiry

Dear Customer.
Hi.
Sorry for late reply.
It can not be used in induction.
Thank you.

Dear Customer.
Hi.
We apologize for any inconvenience.
We was confirm that the shipment is moving to you.
Also, There is a restrictions to the delivery status check at the korea shipping center.
Due to, Please contact the Singapore Shipping Center for more information .
Local Shipping Center Contact : 6661-9100
If you ask for information, Please provide the following information.
Order number: 209604571
Tracking number: KRSG4242677
Thank you.

Hi.
Sorry.
The settings seem to be wrong.
You can purchase one pan from below site.
Thank you.

Site address.
http://list.qoo10.sg/item/HAPPYCALL-HAPPY-CALL-16-KINDS-OF-ALUMITE-CERAMIC-POT-AND-PORCELAIN-FRYING/491645589

Secret Inquiry

Hi.
Sorry.
It can not used in induction stove.
Among the Happy Call products, the products that can be used in Induction are marked IH.
Or it can used Happy Call Stainless Steel Pot.
Thank you.

Hi.
This product is not suitable for induction.
Thank you.

Dear Customer.
Hi.
If the product has an initial defect, 100% free replacement and refund are available.
But, problems that arise during use are difficult to post-management due to the nature of the product.
Thank you.

Hi.
Sorry.
It can not used in induction.
Thank you.

Dear Csutomer.
Hi.
Diamond pattern handles are applied to the Only Black Edition.
Thank you.

Dear Customer.
Hi.
Sorry.
I don't sell only cover.
And,
Lid may not fit exactly to all other brand because there is a slight size difference between brand.
Thank you..

Hi.
Sorry for late reply.
Frying pan 28cm+ Grill Pan 28+28LID cost is S$139.9

If you change the size of the frying fan.
Frying pan 26cm+ Grill Pan 28+28LID cost is S$119.9
Thank you.

Hi.
Delivery time takes 6~11days to depending on the region and holidays.

Thank you.
Have a nice day.

Dear Customer.
Hi.
Sorry. It can not be used in induction.
Thank you.

Hi.
Steamer size is 28cm.

Thank you.
Have a nice day.

Hi.
Sorry. The arrival is difficult before 13 Mar.
Current products are moving into Qxpress.
It is expected to arrive on March 16 to you

Thank you.

Secret Inquiry

Dear Customer.
Hello.
Sorry. Mini double-sided fans are currently out of stock.
Sorry for not helping.

Hello.
Sorry. it can not be used in induction and ceramic stove.
Thank you.

Ocher version

Secret Inquiry

Secret Inquiry

Dear Customer.
hello.
Sorry. it can not be used in induction stove.
Thank you.

Dear Customer.
Hello.
Due to the recent Covid-19, delivery may take 6 to 12 days.
Thank you.

Dear Customer.
Hello.
There is almost no difference in product performance.
Thank you.

Dear Customer.
hello.
Sorry.
There is no scheduled re-stocking date for the mini fan.
Sorry for not helping.

Dear Customer.
Hello.
We will answer your questions.
(1) This product is the official Happy Call Double-Sided Pan.
Are you asking which model is the same? This product comes with a variety of options.
In addition, there may be slight differences from overseas export products.

(2) This product is shipped directly from Korea, and local warranty is not provided.
However, in case of initial defect, 100% free exchange and refund are possible.

All products have been tested for hazardous substances. Thank you

Dear Customer.
Hello.
These products cannot be used in induction.
Please refer to the link below for induction capable products.

https://qoo.tn/B0nvYW

Secret Inquiry

Hello.
There are only eight models that can separate the top and bottom.
Can be shipped to Hong Kong.

Dear Customer.
hello.
It cannot be separated.
The removable product is only available for '08 .IH synchro '.

Hello.
Sorry. I did not understand what 'l iu in.jumbo size' means.
The 06 product of choice is Happy Call Jumbo Size. (W 30 x L25.5 x H 7.7cm)
Is it right to say this product?

Hello.
Please refer to the product size.
The size of the ingredients you want to cook is different, making it difficult to answer clearly.
Note that it may not be enough to cook two steaks.

Dear Customer.
hello.
Titanium coated products can be found at:
https://qoo.tn/BzxUyV/Q102908794
Thank you.

Dear Customer.
hello.
Models available for induction are '08. IH Synchro Duplex Pan '.
The rest is not available in induction.

Hello.
Yes. Product is already equipped with a pressure seal.

Dear Customer.
Hello.
Press pan is a product used to make Nurungji.
This product is not available for normal cooking.

It is a product that helps to achieve high thermal efficiency even on low heat by increasing pressure in the Pan. (See image)

Secret Inquiry

Dear Customer.
Hello.
These products are not available in induction.
Thank you.

This product has a triple coating of ceratinium.
The coating is very strong and hard, so food does not stick to the bottom of the pan and the bottom is smooth, making it easy to clean after cooking.

Dear Customer.
The packing seal is an accessory for strong pressure on both sides (see image).

Hello.
The difference in coating.
Titanium coating is the highest grade coating currently used in frying pan coatings.

Jumbo pan : Ceramic Coating
Titanium pan : Titanium coating

Secret Inquiry

Hello.
There is a slight difference in manufacturing method.
The loess double-sided fan is a traditional metal mold casting manufacturing.
The coatings are the same, including the materials that make up each product.
The performance difference between the two products is almost identical.
Thank you.

Secret Inquiry

Secret Inquiry

Dear Customer.
Hi.
Sorry. Seller can not be control about delivery dates.
Also, Delivery can be difficult in weekends or after 18:00.

Thank you.

Hello.
Thank you for order.
Please give us your email address.
We will send you an English manual by email.

Hello.
It is difficult to say exactly because the difference is large depending on how you use it.
On average, you can iron about 5 to 7 clothes when you feed water once.

Secret Inquiry

Dear Customer.
Hello.
How is the problem?

Hello.
Refurbished products are the same items as new ones.
It is a new item classified as refurbished due to box damage and some scratches.
The components are the same as the new product.
The product packaging is also packaged in a refurbished box with iron.

Secret Inquiry

Dear Customer.
Hello.
Sorry. English manual is not included in the product.
However, we can send you an English manual by messenger or email.

Secret Inquiry

Dear Customer.
Hello.
Sorry.
I sent an English manual to the email registered at Qoo10 subscription.
please check.
Thank you.

Secret Inquiry

Dear Customer.
Hello.
(1) The warranty is 1year from seller.
(2) This is not a local warranty. Product repairs are available in Korea.
(3) The plug type is korea plug type. so you need plug converter.
(4)Average delivery time is 7 ~ 10 days.
When ordering today, It is expected to arrive between 25~ 27 September .

Thank you.

Dear Customer.
Hello.
Steam function is available only at MAX temperature.
Thank you.

Dear Cusotmer.
Hi. Thank you for order.
We will send you an English manual.
Thank you.

Secret Inquiry

Dear Customer.
Hello.
I sent an English manual to your Email.
Thank you.
Have a nice day.

Secret Inquiry

Dear Customer.
Hi.
Sorry.
Shipping is not available as Saudi Arabia
Sorry for not helping you.