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Q & A Lists
Item Question & Answer
[HOTCODE] 50 Type Mens shorts / cotton pants / jeans / big size / denim / casual / linen / Capri
[HOTCODE] 50 Type Mens shorts / cotton pants / jeans / big size / denim / casual / linen / Capri
Item Q&A
[HOTCODE]3PLY-DISPOSABLE MASK 50PCS/Adult/kids/mask
[HOTCODE]3PLY-DISPOSABLE MASK 50PCS/Adult/kids/mask
Item Q&A
  • Question : seoina23님의 문의입니다.Aug 03, 2020

    남에 사진퍼다. 쓰지말고 직접번역해서 작업하세요
    오늘중으로 사진 안내리면 큐텐신고센터에 신고할겁니다
    제가 직접 폰트사서 번역한거니 사진안내리면 내용증명 보낼겁니다

    Answer : [Re] seoina23님의 문의입니다.

    안녕하세요. 해당 부분은 수정되었습니다.
    감사합니다.

  • Question : Inquiry for the item from siawyuenAug 01, 2020

    Hi seller, The strap is face out or face in?

    Answer : [Re] Inquiry for the item from siawyuen

    Dear customer ^^ Please refer to the detail page.

  • Question : Inquiry for the item from katherineyewJul 25, 2020

    hi the direction of the wrinkles/fold on the mask is it downwards?

    Answer : [Re] Inquiry for the item from katherineyew

    Please see the image of Hello ^^. Thank you.

  • Question : Inquiry for the item from cheeyen.evelynJul 21, 2020

    hi, may i know the bfe % pls? Thank you.

    Answer : [Re] Inquiry for the item from cheeyen.evelyn

    Dear customer ^^ Please refer to the detail page for this part. Thank you.

  • Question : Inquiry for the item from ee_joyce82Jul 21, 2020

    May I know the place of manufacturer for the kids mask?

    Answer : [Re] Inquiry for the item from ee_joyce82

    Dear customer ^^ This product is originated from CHINA, and it has passed the stability test in Korea. It is a product that also acquired the CE mark of the European Union Integrated Standards Certification Mark. Thank you.

+View all Notice, FAQ, Q&A >>
[HOTCODE] KOREA Best pants Cotton/slacks colloection
[HOTCODE] KOREA Best pants Cotton/slacks colloection
Item Q&A
  • Question : Inquiry for the item from mk.mk.win87Aug 01, 2020

  • Question : Inquiry for the item from abc1128tJul 15, 2020

    May I know what is the model number for this pants and also the size measurements.
    Thank you.

    Answer : [Re] Inquiry for the item from abc1128t

    Hello customer ^^ The product you inquire is product number 8. Color and size can be checked in the detail page. Thank you.

  • Question : Inquiry for the item from aye****Jul 03, 2020

  • Question : Inquiry for the item from vte****Jun 10, 2020

  • Question : Inquiry for the item from Hwe****May 19, 2020

    Hi,

    Could you advise for model 09, and if my size measured from home are Waist 37 inches, thight 27 inches, bottom hem 5 inches, length 41 inches, which size should I order?

    Thank you.

    Answer : [Re] Inquiry for the item from Hwe****

    Hello customer ^^ Our products are written in cm. It's a cross section and you can check how to measure it in the detail page. Thank you.

+View all Notice, FAQ, Q&A >>
[HOTCODE] 50Type Mens long sleeve / shirts / big size / dress / check / linen / stripe / casual
[HOTCODE] 50Type Mens long sleeve / shirts / big size / dress / check / linen / stripe / casual
Item Q&A
  • Question : Inquiry for the item from 262****May 25, 2020

    Hi, can I check. For model HC569, what is the measurements that you are referring to for these numbers? (43,38,50,46,59,71). Apologies cos I don't understand Korean.

    Answer : [Re] Inquiry for the item from 262****

    Hi apologies, I have another question. Is the blue colour shirt in HC569, the same colour as the one in HC596 (Skyblue)?

    Question : [Re] Inquiry for the item from 262****

    Hello, ^^ Please refer to the detail page for the color, and please refer to the size in M, L, XL in English. The actual sipe table is also listed in the detail page. Thank you.

  • Question : Inquiry for the item from JYQ****Feb 01, 2020

    Hello. May I know the general sizing for the shoulder ?

    Answer : [Re] Inquiry for the item from JYQ****

    Customer Hello ^^ Please refer to the actual size in the product details page. Thank you.

  • Question : Inquiry for the item from lgo****Jan 09, 2020

    Is this slim fit or regular?

    Answer : [Re] Inquiry for the item from lgo****

    Hello everyone ^^ Fit is a general fit product. Overfit products are also available. Thank you.

[HOTCODE] ★28 Type Mens short sleeve / shirts / big size / dress / check / strip
[HOTCODE] ★28 Type Mens short sleeve / shirts / big size / dress / check / strip
Item Q&A
  • Question : Inquiry for the item from tan****Apr 20, 2020

  • Question : 来自he_****会员的商品咨询。Apr 14, 2020

  • Question : Inquiry for the item from HYU****Jan 23, 2020

    Hello Seller
    I am 86kg and I measure my chest circumference, it is about 118cm
    which size should I choose for model HC301
    Please advise
    thanks

    Answer : [Re] Inquiry for the item from HYU****

    Hello you ^^ You can order your usual wear size. Please refer to actual size chart in detail page. Thank you.

    Question : [Re] Inquiry for the item from HYU****

    Hi Seller
    If I look at your chart, I should be ordering XXL size, is that correct ?
    Please advise

    Answer : [Re] Inquiry for the item from HYU****

    Please refer to your actual size chart ^^ Size may vary depending on upper body development. Thank you.

  • Question : Inquiry for the item from vic****Jan 13, 2020

  • Question : Inquiry for the item from jen****Jan 13, 2020

    Hi Seller, may I know what is the material of these short sleeves shirt?

    Answer : [Re] Inquiry for the item from jen****

    Hello customer ^^ Please check my mixing rate in detail page. Thank you.

+View all Notice, FAQ, Q&A >>
[HOTCODE] S~3XL / Mens /  jeans / big size / span / casual / denim / pants / cargo
[HOTCODE] S~3XL / Mens / jeans / big size / span / casual / denim / pants / cargo
Item Q&A
  • Question : 來自shi****的退貨/換貨咨詢。Apr 16, 2020

    Sorry!!沒 我的褲子還來得及更換成M號嗎😢😥😰
    訂單號 317666142

    Answer : [Re] 來自shi****的退貨/換貨咨詢。

    客户Hello ^^可以兑换,但是要收取16〜19美元的退货运费。请联系Qoo10客户中心以获取详细信息。谢谢你