HOTCODE
HOTCODE South KoreaKR
90% 5,378 Fellows Join Fellow

Q&A board

Q & A Lists
Item Question & Answer
⭐[HOTCODE]2021 NEW COLOR Korea Fashion Pants Collection⭐
⭐[HOTCODE]2021 NEW COLOR Korea Fashion Pants Collection⭐
Item Q&A
  • Question : Inquiry for the item from lionelJun 17, 2021

    Hi, does the shorts have pockets? What is the recommended size for waist 29-30? Thanks.

    Answer : [Re] Inquiry for the item from lionel

    Hello customer ^^ You can check the back pocket on the detail page. Please refer to the actual size chart for the size part. Thank you.

    Question : [Re] Inquiry for the item from lionel

    Noted. Thanks.

[HOTCODE] KOREA Best pants Cotton/slacks colloection
[HOTCODE] KOREA Best pants Cotton/slacks colloection
Item Q&A
  • Question : Inquiry for the item from ice_cool84Jun 12, 2021

    Hi Seller, my Cart No : 144180971. I ordered 3 pants in 3XL but you sent me all in L? Please send me the correct size soonest.

    Answer : [Re] Inquiry for the item from ice_cool84

    Hello customer ^^ The product you ordered is confirmed as a 3XL product. Is the product that arrived in size L? Please take a picture of the product you received and send it here. Thank you.

  • Question : Inquiry for the item from geraldseahMay 14, 2021

    is it high-waist or low-waist?

    Answer : [Re] Inquiry for the item from geraldseah

    Hello customer ^^ Please refer to the actual size chart in the product detail page for the rise length. It's about the basics. Thank you.

  • Question : Inquiry for the item from geraldseahMay 14, 2021

    is it high-waist or low-waist?

    Answer : [Re] Inquiry for the item from geraldseah

    고객님 안녕하세요 ^^

    Question : [Re] Inquiry for the item from geraldseah

    Hello customer ^^ Please refer to the actual size chart in the product detail page for the rise length. It's about the basics. Thank you.

  • Question : Inquiry for the item from LimMar 12, 2021

  • Question : Inquiry for the item from miko2531Dec 22, 2020

    Hi is this skinny ?

    Answer : [Re] Inquiry for the item from miko2531

    Hello customer ^^ This is a slim straight fit product.

+View all Notice, FAQ, Q&A >>
[HOTCODE] 28 Type Mens short sleeve / shirts / big size / dress / check / strip
[HOTCODE] 28 Type Mens short sleeve / shirts / big size / dress / check / strip
Item Q&A
  • Question : Inquiry for the item from LimApr 18, 2021

  • Question : Inquiry for the item from Mr JackApr 01, 2021

  • Question : Inquiry for the item from JaneFeb 21, 2021

    M size is 95cm. How do I measure? Please advise.

    Answer : [Re] Inquiry for the item from Jane

    Hello customer ^^ Look only at the M size, and 95 is the Korean size. 95 is a dimension, not cm. Please refer to the actual size chart in the detail page as it is in cm. Thank you.

  • Question : Inquiry for the item from meijay719Jan 28, 2021

    Hi do u have this red colour? I can't find.

    Answer : [Re] Inquiry for the item from meijay719

    고객님 안녕하세요 ^^

    Question : [Re] Inquiry for the item from meijay719

    Hello customer ^^ Please check 302 product. Thank you.

  • Question : Inquiry for the item from verlene_2005Jan 28, 2021

+View all Notice, FAQ, Q&A >>
[HOTCODE] 3 Type Mens shorts / cotton pants /  big size / casual / linen
[HOTCODE] 3 Type Mens shorts / cotton pants / big size / casual / linen
Item Q&A
  • Question : Inquiry for the item from huasiong1Feb 15, 2021

  • Question : Inquiry for the item from balakrishnaawsDec 09, 2020

    Hi 1+1 offer still there?

    Answer : [Re] Inquiry for the item from balakrishnaaws

    Hello customer ^^ This event has ended. Thank you.

  • Question : Inquiry for the item from cqf73Nov 27, 2020

  • Question : Inquiry for the item from 11Nov 21, 2020

  • Question : Inquiry for the item from matthewsohOct 03, 2020

    Re: HC 190 long pants 2XL

    1) Pls advise the length.
    2) Pls advise how many pockets
    3) Is the waistline rubberised?
    4) Pls confim that i can tighten the waistline with the attached strings that comes with the pants.

    Thank you in advance.

    Answer : [Re] Inquiry for the item from matthewsoh

    Hello customer ^^ The number of pockets can be checked by checking the bottom cut on the detail page. Banded around the waist and can be fastened with a strap. Thank you.

+View all Notice, FAQ, Q&A >>
[HOTCODE] 4FOR FREE/ 50Type Mens long sleeve / shirts / big size / dress / check / linen / stripe /
[HOTCODE] 4FOR FREE/ 50Type Mens long sleeve / shirts / big size / dress / check / linen / stripe /
Item Q&A
  • Question : Inquiry for the item from iurnauxnatDec 07, 2020

  • Question : Inquiry for the item from 262****May 25, 2020

    Hi, can I check. For model HC569, what is the measurements that you are referring to for these numbers? (43,38,50,46,59,71). Apologies cos I don't understand Korean.

    Answer : [Re] Inquiry for the item from 262****

    Hi apologies, I have another question. Is the blue colour shirt in HC569, the same colour as the one in HC596 (Skyblue)?

    Question : [Re] Inquiry for the item from 262****

    Hello, ^^ Please refer to the detail page for the color, and please refer to the size in M, L, XL in English. The actual sipe table is also listed in the detail page. Thank you.

  • Question : Inquiry for the item from JYQ****Feb 01, 2020

    Hello. May I know the general sizing for the shoulder ?

    Answer : [Re] Inquiry for the item from JYQ****

    Customer Hello ^^ Please refer to the actual size in the product details page. Thank you.

  • Question : Inquiry for the item from lgo****Jan 09, 2020

    Is this slim fit or regular?

    Answer : [Re] Inquiry for the item from lgo****

    Hello everyone ^^ Fit is a general fit product. Overfit products are also available. Thank you.

[HOTCODE]Premium 6Type Mens jogger pants / span / big size / casual / cargo / cotton
[HOTCODE]Premium 6Type Mens jogger pants / span / big size / casual / cargo / cotton
Item Q&A
  • Question : Inquiry for the item from yishuenleeNov 13, 2020

    Hi Seller ,
    Not sure about your size chat so can you please advise if the person weight about 82 kg and 179 tall what size would you recommed?

    Answer : [Re] Inquiry for the item from yishuenlee

    Hello customer ^^ It is different depending on the development of lower body. We recommend sizes 32(L)~34(XL), and 34(XL) if your lower body is developed. Thank you.

[HOTCODE] 50 Type Mens shorts / cotton pants / jeans / big size / denim / casual / linen / Capri
[HOTCODE] 50 Type Mens shorts / cotton pants / jeans / big size / denim / casual / linen / Capri
Item Q&A
[HOTCODE]3PLY-DISPOSABLE MASK 50PCS/Adult/kids/mask
[HOTCODE]3PLY-DISPOSABLE MASK 50PCS/Adult/kids/mask
Item Q&A
  • Question : seoina23님의 문의입니다.Aug 03, 2020

    남에 사진퍼다. 쓰지말고 직접번역해서 작업하세요
    오늘중으로 사진 안내리면 큐텐신고센터에 신고할겁니다
    제가 직접 폰트사서 번역한거니 사진안내리면 내용증명 보낼겁니다

    Answer : [Re] seoina23님의 문의입니다.

    안녕하세요. 해당 부분은 수정되었습니다.
    감사합니다.

  • Question : Inquiry for the item from siawyuenAug 01, 2020

    Hi seller, The strap is face out or face in?

    Answer : [Re] Inquiry for the item from siawyuen

    Dear customer ^^ Please refer to the detail page.

  • Question : Inquiry for the item from katherineyewJul 25, 2020

    hi the direction of the wrinkles/fold on the mask is it downwards?

    Answer : [Re] Inquiry for the item from katherineyew

    Please see the image of Hello ^^. Thank you.

  • Question : Inquiry for the item from cheeyen.evelynJul 21, 2020

    hi, may i know the bfe % pls? Thank you.

    Answer : [Re] Inquiry for the item from cheeyen.evelyn

    Dear customer ^^ Please refer to the detail page for this part. Thank you.

  • Question : Inquiry for the item from ee_joyce82Jul 21, 2020

    May I know the place of manufacturer for the kids mask?

    Answer : [Re] Inquiry for the item from ee_joyce82

    Dear customer ^^ This product is originated from CHINA, and it has passed the stability test in Korea. It is a product that also acquired the CE mark of the European Union Integrated Standards Certification Mark. Thank you.

+View all Notice, FAQ, Q&A >>
[HOTCODE] S~3XL / Mens /  jeans / big size / span / casual / denim / pants / cargo
[HOTCODE] S~3XL / Mens / jeans / big size / span / casual / denim / pants / cargo
Item Q&A
  • Question : 來自shi****的退貨/換貨咨詢。Apr 16, 2020

    Sorry!!沒 我的褲子還來得及更換成M號嗎😢😥😰
    訂單號 317666142

    Answer : [Re] 來自shi****的退貨/換貨咨詢。

    客户Hello ^^可以兑换,但是要收取16〜19美元的退货运费。请联系Qoo10客户中心以获取详细信息。谢谢你