Q&A board

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SAT : 10:00am ~ 2:00pm
SUN, Holiday : day off
Q & A Lists
Item Question & Answer
High Quality red packet  for all occasion/wedding/chinese new year/birthday/ang pao/ang pow/ang e
High Quality red packet for all occasion/wedding/chinese new year/birthday/ang pao/ang pow/ang e
Item Q&A
  • Question : Inquiry for the item from chu****Nov 22, 2019

    Do you have this red packet in stock?
    H082-2 & H082-2C

    Answer : [Re] Inquiry for the item from chu****

    dun have already,only those can buy available

  • Question : Inquiry for the item from jas****Nov 12, 2019

Hello Kitty Pouch Make Up Bag Drawstring Bag Travel Esstential gift school birthday event
Hello Kitty Pouch Make Up Bag Drawstring Bag Travel Esstential gift school birthday event
Item Q&A
  • Question : Inquiry for the item from yin****Nov 19, 2019

    Hi. Can you provide me with the measurement for H093-3 and is it available for store pick up within this week

    Answer : [Re] Inquiry for the item from yin****

    19x19cm,Have ready stock for collection,tks

Singapore seller(H072)/Stainless steel clothes  hanger rack/clothes hanger children peg sock rack di
Singapore seller(H072)/Stainless steel clothes hanger rack/clothes hanger children peg sock rack di
Item Q&A
  • Question : Inquiry related delivery from bab****Nov 11, 2019

    Hi there, I want to buy 2 items from your shop. Do I have to pay shipping fee twice or can I select store pick up for 1 item but both ship together?

    Answer : [Re] Inquiry related delivery from bab****

    hi,store pick up will do,thanks

  • Question : Inquiry related delivery from sie****Oct 24, 2019

    Hi

    I need to contact the seller re collection of the item.

    My contact number is 92362399, not the one in the system.

    Thank you.

    Ms ang

    Answer : [Re] Inquiry related delivery from sie****

    ok, you can just come and collect,tks

  • Question : Inquiry related delivery from sie****Oct 24, 2019

    Hi I need to contact the seller on the collection of item.

    My contact number is 92362399, not the one stated in the system.

    Hope to hear from the seller soon.

    Thank you.

    Ms ang

    Answer : [Re] Inquiry related delivery from sie****



    ok, you can just come and collect,tks

  • Question : Inquiry for the item from etp****Aug 22, 2019

    hi , i placed order for store pick up. have not received any sms to collect as yet even though the status already changed to delivered. when i click pick up voucher, it says used?!

    Answer : [Re] Inquiry for the item from etp****

    your order already from our warehouse

  • Question : Self collection tomorrow 5.30pmSep 19, 2018

    Item got stock ? tomorrow 20th Sept cash sales about 5.30pm. Thanks.

    Answer : [Re] Self collection tomorrow 5.30pm

    can,just come,tks

+View all Notice, FAQ, Q&A >>
Small Trash Bagspurchase with clip holder Thick Garbage Bags for Kitchen Bathroom Offices
Small Trash Bagspurchase with clip holder Thick Garbage Bags for Kitchen Bathroom Offices
Item Q&A
  • Question : Inquiry for the item from bbl****Nov 05, 2019

    Hi Seller,
    May I confirm with you, size for the trash bags is 40cm x50cm ? OR 50cm x 60cm?
    TQ

    Answer : [Re] Inquiry for the item from bbl****

    45X50 CM

    Question : [Re] Inquiry for the item from bbl****

    Noted with thanks.

    Answer : [Re] Inquiry for the item from bbl****

    Welcome

20 or 6 pcs Stainless Steel Clothes Pegs/Brand New Strong Grip/Washing WINDPROOF PLASTIC
20 or 6 pcs Stainless Steel Clothes Pegs/Brand New Strong Grip/Washing WINDPROOF PLASTIC
Item Q&A
  • Question : Inquiry for the item from Blo****Oct 12, 2019

  • Question : Inquiry for the item from loo****Aug 25, 2018

    Hi HOTSTUFF MALL,
    We wish to buy your big 11 x 6cm pegs. As it is currently out-of-stock: will you be re-stocking this item? Let us know, thanks.

    Answer : [Re] Inquiry for the item from loo****

    sorry no more selling this item,tks

sg seller/auto time machine/ time clock attendance machine paper card punch   color printing
sg seller/auto time machine/ time clock attendance machine paper card punch color printing
Item Q&A
  • Question : Inquiry for the item from kuk****Oct 04, 2019

  • Question : Inquiry for the item from lim****Sep 24, 2019

    Hi can we purchase from here and straight self collect today?

    Answer : [Re] Inquiry for the item from lim****

    can, 6pm close

  • Question : Inquiry for the item from 234****Aug 30, 2019

    Is the stock available to buy in the shop ?

    Answer : [Re] Inquiry for the item from 234****

    now no more already, stock will be here late next week,tks

  • Question : Inquiry for the item from Khi****Aug 23, 2019

    Hi seller, can i check do u just sell the paper card. my size 83.6 by 185mm. Or any nearest size that can be used. thanls

    Answer : [Re] Inquiry for the item from Khi****

    have,inside our page you search time recorder paper

  • Question : Inquiry for the item from meo****May 16, 2019

    Hi,

    Is there any limitation on how many alarm setting per day?
    example 8 times per day on different timing

    Answer : [Re] Inquiry for the item from meo****

    3 shift can

    Question : [Re] Inquiry for the item from meo****

    3 shift = 6 times per day? if not, what is the maximum of setting per day?

    Answer : [Re] Inquiry for the item from meo****

    yes,3 shift = 6 times per day

    Question : [Re] Inquiry for the item from meo****

    Hi, I am looking for model that can set 8 alarm timing per day. Do you have any recommendation?

    Answer : [Re] Inquiry for the item from meo****

    have,tomorrow will upload another model in this listing,tks

    Question : [Re] Inquiry for the item from meo****

    Hi have you upload? What is model number?

    Answer : [Re] Inquiry for the item from meo****

    yes,inside

    Question : [Re] Inquiry for the item from meo****

    Are you referring to the finger print model? how many set of alarm schedule can set within a day?

    Answer : [Re] Inquiry for the item from meo****

    can set 10 shift

+View all Notice, FAQ, Q&A >>
cheque writer for ez life!bank approved come with 2 year warranty
cheque writer for ez life!bank approved come with 2 year warranty
Item Q&A
different sizes toothbrush holder/ box case for travel/holiday/can also use as pencil box or small
different sizes toothbrush holder/ box case for travel/holiday/can also use as pencil box or small
Item Q&A
  • Question : Inquiry related delivery from Avi****Jul 31, 2019

    Hi seller, may I check with you how long will take for the delivery? If I need it by before 8th August is it possible?thanks

    Answer : [Re] Inquiry related delivery from Avi****

    should be no problem

  • Question : length of the tooth brushMar 22, 2017

    Hi! Can i know what is the longest length of the tooth brush holder?

    Answer : [Re] length of the tooth brush

    20cm

Hotstuff/Folding Stainless Steel Clothes Rack free gift for self collection/blanket/Laundry /Hanger/
Hotstuff/Folding Stainless Steel Clothes Rack free gift for self collection/blanket/Laundry /Hanger/
Item Q&A
  • Question : Inquiry for the item from ade****Jul 15, 2019

    Do u have a walk in showroom to view? Any contact number to contact.

    Answer : [Re] Inquiry for the item from ade****

    hi, u can come to our warehouse and see, we don't have display but we can open up for you when you come.

    80 playfair road, kapo factory #05-11 (blk b) singapore 367998
    mon-thurs 10am-6pm
    friday 10am-7pm
    sat 10am-3pm

    thank you

  • Question : Product is old and torn, please refund!Feb 21, 2018

    Hi, i have received the product but the product looks old and torn. Please kindly advise can we refund . Thanks!

    Answer : [Re] Product is old and torn, please refund!

    pic

    Question : [Re] Product is old and torn, please refund!

    pic

    Answer : [Re] Product is old and torn, please refund!

    hi, this is not old and torn, you have to remove the plastics cover before use,tks

    Question : [Re] Product is old and torn, please refund!

    hi, but there are alot of stratches on the items, we would like to return and refund.

    Answer : [Re] Product is old and torn, please refund!

    you can sent back the items, we will proceed the refund,tks

    Question : [Re] Product is old and torn, please refund!

    would like to check how can we send back the item? thanks.

    Answer : [Re] Product is old and torn, please refund!

    address in our listing

    Question : [Re] Product is old and torn, please refund!

    Which courier to send back the item?

    Answer : [Re] Product is old and torn, please refund!

    How can i arrange for a return pickup?

    Question : [Re] Product is old and torn, please refund!

    you can go qoo10 -search qxpress,buy the online courier service

  • Question : Order 183971460Aug 11, 2016

    Hi

    I received the goods last night. It is too big for my drying area, it is not sturdy as my drying area is very windy.
    I would like to return the goods. I have put back the goods in its original condition insides the original packaging
    and box.
    Please advise the return procedure. I would need collection of returned goods.

    Thanks
    Yew

    Answer : [Re] Order 183971460

    hi, we can send courier to collect but you have to pay $10 to them,when we received the return then we can do the refund process,please confirm,tks

    Question : [Re] Order 183971460

    Hi

    I am ok with the courier pick up fee of 10 Sgd. Shall this amount be deducted from the refund of 72sgd later?

    Please inform the courier I am home after 3pm today and tomorrow.

    Will the refund be processed back into the same credit card? normally how long does it take?

    Thanks
    Yew

    Answer : [Re] Order 183971460

    the $10 is for the courier, refund will be return to you by qoo10 in the same card,tks

    Question : [Re] Order 183971460

    Do I pay the courier guy the 10 dollar?

    Answer : [Re] Order 183971460

    Yes,they will call you before going,tks

    Question : [Re] Order 183971460

    Hi,

    The delivery guy collected couple of days ago.

    Do I have to do anything else to obtain the refund? normally how long does it take for refund to be credited back to me?

    tx.

    Answer : [Re] Order 183971460

    hi, we have inform qoo10 to refund you,tks

  • Question : contact noAug 05, 2016

    Hi can i get your no. i wanted to come for collection.

    Answer : [Re] contact no

    can just come,opening hrs in the listing,tks

  • Question : RestockJul 16, 2016

    Hi, when will 2.4m be restocked?

    Answer : [Re] Restock

    should be this weekend,we will update the stock once received shipment,tks

+View all Notice, FAQ, Q&A >>
Kids Toy Best Gift Paw Patrol/Hello Kitty/Peppa Pig Toy set Action Figure Cars Tracks Doctor set
Kids Toy Best Gift Paw Patrol/Hello Kitty/Peppa Pig Toy set Action Figure Cars Tracks Doctor set
Item Q&A
cloth dust cover bag 3 in 1 offer set for blazer dresscoat with hanging pocket
cloth dust cover bag 3 in 1 offer set for blazer dresscoat with hanging pocket
Item Q&A
  • Question : Inquiry for the item from shu****May 22, 2019

    Hi, can self-collect tomorrow if I place order now?

    Answer : [Re] Inquiry for the item from shu****

    can

  • Question : Inquiry related delivery from joo****Dec 14, 2018

    Hi, do you offer self collection for this item?

    Answer : [Re] Inquiry related delivery from joo****

    yes, or you can buy from our warehouse,tks

    Question : [Re] Inquiry related delivery from joo****

    There is no option available for self collection.

    Answer : [Re] Inquiry related delivery from joo****

    we have just create the self collection option,tks

Kids Baby ocean ball play 5.6cm can use outdoor or indoor safe n high quality for tent
Kids Baby ocean ball play 5.6cm can use outdoor or indoor safe n high quality for tent
Item Q&A
Thanmelin essence best selling in hong kongless 20 % for first 20 bottle while stock last
Thanmelin essence best selling in hong kongless 20 % for first 20 bottle while stock last
Item Q&A
  • Question : Inquiry for the item from est****Apr 20, 2019

    Hi, received your item. May I know to use?

    Answer : [Re] Inquiry for the item from est****

    spray on face after shower,tks

SG Seller Pedicure/Manicure Set Nail Clippers Cuticle Grooming Kit Case 10 IN 1 Corporate gift
SG Seller Pedicure/Manicure Set Nail Clippers Cuticle Grooming Kit Case 10 IN 1 Corporate gift
Item Q&A
  • Question : Inquiry from pat****Apr 18, 2019

    Dear seller,

    If I place order for 500 pcs and want to have company logo printed on it. what would be the price and the delivery charges ?

    Thank you
    Pat

    Answer : [Re] Inquiry from pat****

    can, you can text 92267033,tks

Multiple Water Bottle | Infuser | Mist | Sport | BPA Free | 400ml - 2200ml
Multiple Water Bottle | Infuser | Mist | Sport | BPA Free | 400ml - 2200ml
Item Q&A
  • Question : Inquiry for the item from Cra****Apr 03, 2019

  • Question : Inquiry for the item from ken****Aug 13, 2017

    Hi I would like to know for h-040-12 is one for one yes?

    How do I choose the other Colour?
    Also how Long would be the delivery
    Where to to self pick up if possible ?

    Answer : [Re] Inquiry for the item from ken****

    yes,one for one ,you can leave memo for the other color,delivery or self collect in about a week,tks

  • Question : Inquiry for the item from kit****Jul 24, 2017

    H040-8 is what material? Plastic? Breakable? If this is not plastic then which model is plastic?

    Answer : [Re] Inquiry for the item from kit****

    plastic leh,breakable

    Question : [Re] Inquiry for the item from kit****

    If plastic... Then why breakable?

    Plastic will not break.

    Answer : [Re] Inquiry for the item from kit****

    Plastic will break also

10roll/Printing Label Barcodes Number Thermal Adhesive Paper Stickercan made to order
10roll/Printing Label Barcodes Number Thermal Adhesive Paper Stickercan made to order
Item Q&A
  • Question : Inquiry for the item from len****Feb 25, 2019

  • Question : Inquiry for the item from ann****Feb 16, 2019

    Do you have ready stock for label 40x30?!

    Answer : [Re] Inquiry for the item from ann****

    ready stock only 2*3.5 cm

  • Question : QUANTITYSep 18, 2017

    Hi
    1 roll is how many pieces of label?

    Answer : [Re] QUANTITY

    about 1000+-

double up your shoe rack/cabinet with this stacker(H069) save space for cny
double up your shoe rack/cabinet with this stacker(H069) save space for cny
Item Q&A
  • Question : Inquiry for the item from ser****Jan 23, 2019

    Hi, may I ask when will you stock up version 1 grey color?

    Answer : [Re] Inquiry for the item from ser****

    version 2 coming this week,tks

    Question : [Re] Inquiry for the item from ser****

    Hi I am looking for this exact type. May I ask if you have?

    Answer : [Re] Inquiry for the item from ser****

    dun have

  • Question : Inquiry for the item from eve****Feb 19, 2018

    Hi may i know when can i collect my items? Been sending message but no reply from seller!!!

    Answer : [Re] Inquiry for the item from eve****

    hi, today 20/2 can collect, we will sms to you,tks

  • Question : Inquiry for the item from mar****Feb 12, 2018

    Hi, please can you confirm the length of the version 2 shoe stacker? One picture shows 26cm and another one lower down shows 25cm.

    Answer : [Re] Inquiry for the item from mar****

    26cm

  • Question : Inquiry for the item from jnb****Feb 02, 2018

    Hi Seller,
    May I know can I request for the same colour option for the free pcs (buy 12 get 1 free) for my purchases of 24 sets of stackers?
    Hope to hear from you soon.
    Thank you.

    Answer : [Re] Inquiry for the item from jnb****

    can,normally when customer buy 12 same color we will give the same color also,tks

    Question : [Re] Inquiry for the item from jnb****

    Hi Seller,
    Thank you for your info.
    Will make pymt for my orders soon.
    Have a great weekend ahead!

    Answer : [Re] Inquiry for the item from jnb****

    Welcome

  • Question : Inquiry for the item from ven****Jan 24, 2018

    Hi Seller,
    Could you refund my money, because just received 1pc missing in my parcel. Order 9pc, received 8pc only. Order number 244685592.
    Thank la in advance.

    Answer : [Re] Inquiry for the item from ven****

    hi,is yr paynow name Venus Yap,if yes we will refund $1.70 to this account,tks

    Question : [Re] Inquiry for the item from ven****

    Hi, Yes, correct. Venus Yap. Thanks

    Answer : [Re] Inquiry for the item from ven****

    ok,Done

    Question : [Re] Inquiry for the item from ven****

    Thanks.

    Answer : [Re] Inquiry for the item from ven****

    tks

+View all Notice, FAQ, Q&A >>
HOTSTUFF/COOLSTUFF/PLASTIC HANGING HOOK FOR CLOTH HANGER
HOTSTUFF/COOLSTUFF/PLASTIC HANGING HOOK FOR CLOTH HANGER
Item Q&A
  • Question : Re: ItemOct 27, 2018

    Hi seller,

    The hanging hook is white or transparent color?

    Answer : [Re] Re: Item

    transparent

  • Question : Inquiry for the item from fia****Feb 19, 2018

  • Question : Inquiry for the item from kml****Feb 05, 2018

    I accidentally clicked Item Received but I haven't received it yet. Please take note

    Answer : [Re] Inquiry for the item from kml****

    no problem,anything just let us know,tks

buy 3 free 1/ led stick on light /3 led bright light
buy 3 free 1/ led stick on light /3 led bright light
Item Q&A
  • Question : Inquiry for the item from cas****Oct 21, 2018

    Yellow light or white light?
    Operate by how many battery? What size?

    Answer : [Re] Inquiry for the item from cas****

    white light ,use aaa battery x3,tks

Light Up LED Balloons / Birthday Party Wedding Kids
Light Up LED Balloons / Birthday Party Wedding Kids
Item Q&A