Q&A board

Q & A Lists
Item Question & Answer
★ Tempered Glass Screen Protector Samsung Note 8 S8 Plus S7 Edge iPhone 8 7 6S Plus Redmi Note 5 4 3
★ Tempered Glass Screen Protector Samsung Note 8 S8 Plus S7 Edge iPhone 8 7 6S Plus Redmi Note 5 4 3
Item Q&A
  • Question : 来自xuan08106会员的商品咨询。May 11, 2021

  • Question : Inquiry from maphailkeoApr 26, 2021

  • Question : Inquiry for the item from leirakaraApr 21, 2021

  • Question : Inquiry for the item from lindalimswMar 20, 2021

    Note 8.
    Has case friendly yet matt?

    Answer : [Re] Inquiry for the item from lindalimsw

    Hi,

    Have it in clear instead. Do order while stocklast! Thank you! :)

  • Question : Inquiry for the item from chhandosreeMar 12, 2021

    Do you have A9 2018 SCREEN PROTECTOR? Thnx

    Answer : [Re] Inquiry for the item from chhandosree

    Hi yes we do

    Question : [Re] Inquiry for the item from chhandosree

    https://m.qoo10.sg/GMKT.INC/Goods/Goods.aspx?__ar=Y&goodscode=642470477

+View all Notice, FAQ, Q&A >>
★ Samsung Galaxy S9 / S9 Plus / S9+ S10 Plus S10+ Phone Case Casing Cover / Tempered Glass Protector
★ Samsung Galaxy S9 / S9 Plus / S9+ S10 Plus S10+ Phone Case Casing Cover / Tempered Glass Protector
Item Q&A
  • Question : Inquiry for the item from melissa_dslApr 21, 2021

  • Question : Inquiry related delivery from PA1975Mar 20, 2021

    I placed order on 14/3/2021 for Samaung mobile cover but still not shipped. Upon checking you mentioned that it will be shipped on 19/3/2021 but still my shipped. If you can’t ship just cancel the order.
    Order no: 336392490

    Answer : [Re] Inquiry related delivery from PA1975

    Dear Customer,

    We're so sorry to hear that. Your order had already been sent out and could had been delayed. Can you provide your address for clarification purposes? We apologise for the inconvenience caused. Thank you.

    Best Regards,
    iProxylite

    Question : [Re] Inquiry related delivery from PA1975

    When have you shipped out ? Address details is already in the order then why asking address again.

    Answer : [Re] Inquiry related delivery from PA1975

    When have you shipped out ? Address details is already in the order then why asking address again.

    Question : [Re] Inquiry related delivery from PA1975

    When have you shipped out ? Address details is already in the order then why asking address again.

    Answer : [Re] Inquiry related delivery from PA1975

    Hi,

    OK we will proceed to replace your order and Sen dkut asap. We apologise for the inconvenience caused. Thank you!

  • Question : Inquiry for the item from curiousSep 10, 2020

    Premium clear view leather casing. Does it has auto wake/sleep function when open and close the cover ?

    For samsung note 10 plus. Use which USB charging?

    Answer : [Re] Inquiry for the item from curious

    Hi,

    Yes but need to download the app from the qr code given in the box. Thank you.

  • Question : Inquiry for the item from pad****Jul 12, 2020

  • Question : Inquiry related delivery from win****Apr 07, 2020

+View all Notice, FAQ, Q&A >>
★ Asus Zenfone 5 / 5Z (ZE620KL) 2018 Phone Case Casing Cover / 9H Tempered Glass Screen Protector
★ Asus Zenfone 5 / 5Z (ZE620KL) 2018 Phone Case Casing Cover / 9H Tempered Glass Screen Protector
Item Q&A
  • Question : Inquiry related delivery from whchanApr 28, 2021

Pokemon Pikachu Mug / Cup Set for Pokemon Go Fan
Pokemon Pikachu Mug / Cup Set for Pokemon Go Fan
Item Q&A
  • Question : Inquiry for the item from vlee_veronicaMar 10, 2021

    Hi Seller..
    would like to know whether this cup come with a box as I'm buying for a gift..

    thanks

    Answer : [Re] Inquiry for the item from vlee_veronica

    Hi,

    Yes it comes with a box. Thank you

    Question : [Re] Inquiry for the item from vlee_veronica

    Thanks for the replied..
    I have made my order purchase last night..

    Answer : [Re] Inquiry for the item from vlee_veronica

    Thank you!

★ iPhone 11 Pro Max / XS / X / iPhone XS Max / iPhone XR 8 7 Plus Phone Case Glass Screen Protector
★ iPhone 11 Pro Max / XS / X / iPhone XS Max / iPhone XR 8 7 Plus Phone Case Glass Screen Protector
Item Q&A
  • Question : Inquiry related delivery from peggy4everFeb 04, 2021

  • Question : Inquiry related delivery from vadhogJan 17, 2021

    Order no. 333623464
    Hello. I ordered a black Rugged Card Slide Case on 2 Jan.
    You text me to inform me that black is out of stock and I opted for navy blue?
    I have yet to receive it.

    Answer : [Re] Inquiry related delivery from vadhog

    Dear Customer,

    We're so sorry to hear that. Your order had already been sent out and could had been delayed. Can you provide your address for clarification purposes? We apologise for the inconvenience caused. Thank you.

    Best Regards,
    iProxylite

    Question : [Re] Inquiry related delivery from vadhog

    Postal code: 370044
    #09-605, 44 CIRCUIT ROAD

    Answer : [Re] Inquiry related delivery from vadhog

    Dear Customer,

    Thank you for the clairifcation. The address seems to be valid as it was the same as what was reflected in the system. Your order had already been sent out and could had been delayed. Do kindly check again this coming week. We apologise for the inconvenience caused. Thank you.

    Best Regards,
    iProxylite

  • Question : Inquiry related delivery from NickNov 22, 2020

  • Question : Inquiry for the item from sweehui.yapOct 21, 2020

  • Question : Inquiry for the item from pat2609Aug 27, 2020

    Re amda cars slot case - how many cards can I put for this phone case?

    Answer : [Re] Inquiry for the item from pat2609

    Hi,

    About 1-2.. Thank you.

+View all Notice, FAQ, Q&A >>
★ iPhone XS / X / iPhone XS Max / iPhone XR 8 7 Plus Phone Case Casing Cover Glass Screen Protector
★ iPhone XS / X / iPhone XS Max / iPhone XR 8 7 Plus Phone Case Casing Cover Glass Screen Protector
Item Q&A
  • Question : Inquiry for the item from MerlynFeb 03, 2021

  • Question : Inquiry for the item from dhaNov 11, 2020

    Hi can the chasing for iPhone 8 be used for iPhone 8plus.

    Answer : [Re] Inquiry for the item from dha

    Hi, You can order it for iphone 8 plus. Which design are you looking at?

    Question : [Re] Inquiry for the item from dha

    Is ok just ask first. Thanks

    Answer : [Re] Inquiry for the item from dha

    ok thank you.

  • Question : Inquiry for the item from vyhpbillOct 21, 2020

    I have just received the order. Closed case.

    Answer : [Re] Inquiry for the item from vyhpbill

    Thank you.

  • Question : Inquiry related delivery from vyhpbillOct 21, 2020

    Hello, I had enquired about the protector and you said is coming . Now you said is already sent. Please check back your replies. I have yet to received it . You attached a scribble note said that you will sent separately from the case. I am telling you that I did not receive. Please refund the amount for this item.

    Answer : [Re] Inquiry related delivery from vyhpbill

    case closed

  • Question : Inquiry related delivery from vyhpbillOct 21, 2020

+View all Notice, FAQ, Q&A >>
★[50% OFF XiaoMi Case]★ XiaoMi Mi Max Mi Mix Redmi Note 4 3 2 Mi5 Mi4i /Mi Pad Mi3 / Mi4 / Mi4i / Redmi 4A 4 3 1S 2 / Redmi Mi3 Screen Protector / Phone Casing / Battery MiPad Mi 5 Stocks Local in SG
★[50% OFF XiaoMi Case]★ XiaoMi Mi Max Mi Mix Redmi Note 4 3 2 Mi5 Mi4i /Mi Pad Mi3 / Mi4 / Mi4i / Redmi 4A 4 3 1S 2 / Redmi Mi3 Screen Protector / Phone Casing / Battery MiPad Mi 5 Stocks Local in SG
Item Q&A
  • Question : Inquiry for the item from lisportyDec 23, 2020

  • Question : Inquiry for the item from lov****May 16, 2019

    Hi do u have casing for mipad 1?

    Answer : [Re] Inquiry for the item from lov****

    Hi,

    Currently out of stock for mipad 1

    Question : [Re] Inquiry for the item from lov****

    Thanks

    Answer : [Re] Inquiry for the item from lov****

    Welcome!

  • Question : Inquiry for the item from eri****May 11, 2019

    Hi do you still have covers for Mi Note?

    Answer : [Re] Inquiry for the item from eri****

    Hi,

    Yes we do. Do order soon while stocklast!

  • Question : Inquiry for the item from jes****Apr 21, 2019

    Your mipad casing is for which version?

    Answer : [Re] Inquiry for the item from jes****

    Hi,

    Mipad1. Thank you.

★ iPhone 12 Pro Max / 12 Mini 11 Pro Max XS Max / iPhone 8 7 Plus Phone Case Glass Screen Protector
★ iPhone 12 Pro Max / 12 Mini 11 Pro Max XS Max / iPhone 8 7 Plus Phone Case Glass Screen Protector
Item Q&A
  • Question : Inquiry for the item from justinyeo25Dec 12, 2020

    Hi there, do you have stock for the Matte Armour Card Case, Black, for the iPhone 12 mini?

    Answer : [Re] Inquiry for the item from justinyeo25

    Hi, This is currently out of stock. However, we have the rugged card slider armour available in stock. Do order soon while stocklast!

★[Stocks in SG] Samsung Galaxy Note 9 Phone Case Casing Cover / Note 9 Case Friendly Tempered Glass
★[Stocks in SG] Samsung Galaxy Note 9 Phone Case Casing Cover / Note 9 Case Friendly Tempered Glass
Item Q&A
  • Question : Inquiry for the item from jcisyoloNov 21, 2020

    Is Samsung S20FE 5G is same as S20 if I want to choose the casing model?

    Answer : [Re] Inquiry for the item from jcisyolo

    Hi, it is different. thank you.

  • Question : Inquiry for the item from yan****Dec 29, 2019

  • Question : Inquiry for the item from ler****Dec 21, 2019

    For the slide case.. how many cards can be stored?

    Answer : [Re] Inquiry for the item from ler****

    Hi,

    No issue for 1-3 cards. Thank you.

  • Question : Inquiry for the item from sha****Jul 24, 2019

    I want to ask crystal clear transparent casing for note 9.

    1) is it soft casing or hard casing. Example can it be bend like rubber or solid hard plastic.

    Answer : [Re] Inquiry for the item from sha****

    Hi,

    Its those hard but flexible type. Not those soft and filmsy type. So not to worry. It will not scratch your phone as well. Do order soon while stocklast! Thank you!

    Question : [Re] Inquiry for the item from sha****

    Erm. What the material like? Plastic or rubber. Is it something in the photo where can be bend?

    Answer : [Re] Inquiry for the item from sha****

    Its rubber. Yes but its tougher than that, not that filmsy. Thank you.

  • Question : Inquiry for the item from flu****Jul 17, 2019

    How do I activate the screen for the clear view case? I've installed the app but still doesn't work.

    Answer : [Re] Inquiry for the item from flu****

    Hi,

    You can activate by turning the settings on or off. For more info, you can refer to their app. Thank you.

    Question : [Re] Inquiry for the item from flu****

    Thanks for the prompt reply. The app does not give instructions at all. I've already turn on permission for the app in the setting but it still does not work.

    Answer : [Re] Inquiry for the item from flu****

    Hi,

    You need to change it from the settings via the app. Thank you.

+View all Notice, FAQ, Q&A >>
★ Huawei P40 / P40 Pro Phone Case Casing Cover / Full Coverage Tempered Glass Screen Protector
★ Huawei P40 / P40 Pro Phone Case Casing Cover / Full Coverage Tempered Glass Screen Protector
Item Q&A
  • Question : Inquiry for the item from iceboilerOct 18, 2020

    Hi Seller,
    The nano full tempered glass cover both side?
    Product of Huawei?

    Thank you.

    Answer : [Re] Inquiry for the item from iceboiler

    Hi,

    Question : [Re] Inquiry for the item from iceboiler

    It for front cover, back is unable to be covered with tempered glass. Thank you.

  • Question : Inquiry related delivery from jas****May 08, 2020

    Hi how long is the delivery? The screen protector covers curved screen?

    Answer : [Re] Inquiry related delivery from jas****

    Hi,

    Yes it is. Will take few working days for delivery. Thank you.

HTC Headset Earpiece with Mic Volume Talk Remote Control
HTC Headset Earpiece with Mic Volume Talk Remote Control
Item Q&A
  • Question : Inquiry from CallaOct 07, 2020

  • Question : Inquiry for the item from luc****Jul 07, 2020

    Can this use on Huawei Mate 20 Pro?

    Answer : [Re] Inquiry for the item from luc****

    Nope. Can take this one instead below.

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=409062389

★ Huawei P30 / P30 Pro Phone Case Casing Cover / Full Coverage Tempered Glass Screen Protector
★ Huawei P30 / P30 Pro Phone Case Casing Cover / Full Coverage Tempered Glass Screen Protector
Item Q&A
  • Question : Inquiry for the item from alvin_limkbAug 20, 2020

    Hi Seller, Do you have P30 Lite Casing ?

    Answer : [Re] Inquiry for the item from alvin_limkb

    Hi,

    We have p30 and p30 pro. Thank you!

Huawei P10 / P10 Plus Transparent Crystal Clear TPU Case Casing Cover
Huawei P10 / P10 Plus Transparent Crystal Clear TPU Case Casing Cover
Item Q&A
  • Question : Inquiry for the item from 238****Jun 28, 2020

    is it cover half side of phone? the top surface not cover? right?

    Answer : [Re] Inquiry for the item from 238****

    Hi,

    All around is covered include sides and top bottom. Thank you.

    Question : [Re] Inquiry for the item from 238****

    whole body? top also? dun have cover all but not the top?

    Answer : [Re] Inquiry for the item from 238****

    Dont have that. Ours is of good coverage. Not to worry. Thank you.

Samsung Galaxy S3 Screen Protector USB Cable Earphone with Mic 2300mah Replacement Battery/Charger
Samsung Galaxy S3 Screen Protector USB Cable Earphone with Mic 2300mah Replacement Battery/Charger
Item Q&A
  • Question : Inquiry related delivery from tay****May 05, 2020

    Hi seller I order the earpiece my cart134433414 on the 17_4. Until 5_5. I didn't receive please check thanks

    Answer : [Re] Inquiry related delivery from tay****

    Dear Customer,

    We're so sorry to hear that. Your order had already been sent out and could had been delayed. Can you provide your address for clarification purposes? We apologise for the inconvenience caused. Thank you.

    Best Regards,
    iProxylite

    Question : [Re] Inquiry related delivery from tay****

    My address is blk.631 pasir.ris Dr 3 02_390 post code 510631

  • Question : Inquiry for the item from mel****Apr 18, 2020

    Is the earphones w mic $1 each?

    Answer : [Re] Inquiry for the item from mel****

    Hi,

    Which earphone are you referring to?

  • Question : Inquiry for the item from 243****Jun 19, 2019

    Hi, is the colour random?

    Answer : [Re] Inquiry for the item from 243****

    Hi,

    You can pickthe colour. Thank you.

    Question : [Re] Inquiry for the item from 243****

    MicroUSB Cable?
    Buy 5 get 1?

    Answer : [Re] Inquiry for the item from 243****

    Yes while stocklast

★ Huawei P20 / P20 Pro Phone Case Casing Cover / Full Coverage Tempered Glass Screen Protector
★ Huawei P20 / P20 Pro Phone Case Casing Cover / Full Coverage Tempered Glass Screen Protector
Item Q&A
  • Question : Inquiry for the item from mad****Apr 11, 2020

    Will you have casings and screen protectors for Huawei nova 7i? Thank you.

    Answer : [Re] Inquiry for the item from mad****

    Nope sorry

    Question : [Re] Inquiry for the item from mad****

    Thanks

    Answer : [Re] Inquiry for the item from mad****

    Welcome!

360 Degree Rotating Mobile Phone Bike Bicycle Mount Phone Holder / Mobile Phone Stand / GPS Smart Stand / Car Accessories / Mobile Phone Stand Holder/ Handphone Holder
360 Degree Rotating Mobile Phone Bike Bicycle Mount Phone Holder / Mobile Phone Stand / GPS Smart Stand / Car Accessories / Mobile Phone Stand Holder/ Handphone Holder
Item Q&A
LG G6 Matte Armour Design Case Casing Cover
LG G6 Matte Armour Design Case Casing Cover
Item Q&A
  • Question : Inquiry for the item from kon****Feb 29, 2020

Samsung Galaxy A70 Matte Armour Transparent Phone Case Casing Cover Tempered Glass Screen Protector
Samsung Galaxy A70 Matte Armour Transparent Phone Case Casing Cover Tempered Glass Screen Protector
Item Q&A
  • Question : Inquiry for the item from ylo****Feb 16, 2020

    Do you still have stocks for A70 matte armour case in black and navy? I would like to buy 2xblack and 1xnavy.

    Answer : [Re] Inquiry for the item from ylo****

    Hi,

    We still have stock for navy. Last few pcs left. Do order soon while stocklast! Thank you.

    Question : [Re] Inquiry for the item from ylo****

    Do you still have black matte armour case?

    Answer : [Re] Inquiry for the item from ylo****

    Hi. We have it in navy blue. Left 3 pcs. Do order soon while stocklast! Thank you.

★ XiaoMi Mi Max 3 2 Mix Redmi Note 5 5A 4X 4 3 Mi 5S 5 Mi4i Mi3 Redmi 6  6A 4X 4A Phone Case Casing
★ XiaoMi Mi Max 3 2 Mix Redmi Note 5 5A 4X 4 3 Mi 5S 5 Mi4i Mi3 Redmi 6 6A 4X 4A Phone Case Casing
Item Q&A
[80% OFF] Lightning USB Data Cable / 30 Pin to 8 Pin Lightning Adaptor / Micro USB to 8 Pin Adaptor
[80% OFF] Lightning USB Data Cable / 30 Pin to 8 Pin Lightning Adaptor / Micro USB to 8 Pin Adaptor
Item Q&A
  • Question : Inquiry for the item from ari****Oct 22, 2019

    Any stock for the 3 pin UK charge/cable? Can ship out by today if place order by today?

    Answer : [Re] Inquiry for the item from ari****

    Hi,

    No stock for plug. Cable is instock. Thank you.

★Tempered Glass Screen Protector Samsung Note 8 S8+ S8 Plus S7 Edge iPhone 7 6S Plus Redmi Note 4X 4
★Tempered Glass Screen Protector Samsung Note 8 S8+ S8 Plus S7 Edge iPhone 7 6S Plus Redmi Note 4X 4
Item Q&A
★HD High Definition★ iPhone 6 / 6s / iPhone 6 Plus / 6S Plus Tempered Glass Screen Protector iPhone 5/5S/4/4S Xiaomi Redmi/1S/Note/Mi3 Screen Protector/Phone Casing Case Cover Local Stock in SG etc
★HD High Definition★ iPhone 6 / 6s / iPhone 6 Plus / 6S Plus Tempered Glass Screen Protector iPhone 5/5S/4/4S Xiaomi Redmi/1S/Note/Mi3 Screen Protector/Phone Casing Case Cover Local Stock in SG etc
Item Q&A
  • Question : Inquiry for the item from itf****Aug 02, 2019

    Hi, for iphone 6s, is your Full Coverage Tempered Glass Front (Clear) a full cover full glued tempered glass with no white/grey border effect?
    And the Slim Border Tempered Glass Full Coverage (White) a full glued or just glue at the slim border?
    Thx

    Answer : [Re] Inquiry for the item from itf****

    Hi,

    For both type its full glue type. So not to worry. Border type will be better to blend into your phone border. Do order soon whileour promoion is still ongoing. Thank you!

OPPO R11 / R11 Plus 9H Full Coverage Tempered Glass Screen Protector
OPPO R11 / R11 Plus 9H Full Coverage Tempered Glass Screen Protector
Item Q&A
  • Question : Inquiry related return and exchange from Nov****Jun 25, 2019

    Hi,

    Thanks for the quick delivery, item received in well packed and is high quality good product.

    But unfortunately it's doesn't fix my phone, notice my phone is OPPO R11s Plus, thought R11 Plus is same model as R11s Plus. It's my mistake to place the order.

    Do you have R11s Plus Screen Protector? If "Yes", can I return and exchange? If "NO", can I return and get refund.

    Looking forward to head from you soon, your kind understanding is very much appreciated.

    Sincerely,
    Miki

    pls reply to email - qqmiki25@gmail.com

    Answer : [Re] Inquiry related return and exchange from Nov****

    Hi,

    Yes we do have the full coverage clear series. Thank you.

    Question : [Re] Inquiry related return and exchange from Nov****

    is it model R11s Plus?

    Answer : [Re] Inquiry related return and exchange from Nov****

    how can I do the exchange?

    Question : [Re] Inquiry related return and exchange from Nov****

    Dear Customer,

    If it hasn't been used, . For exchange, Please kindly send it back to My Mailbox 882996 Singapore 919191 in an unused condition with $1 and a note indicating your name, order number and reason for returning it. We apologise for the inconvenience caused. Thank you.

    Best Regards,
    iProxylite

    Answer : [Re] Inquiry related return and exchange from Nov****

    It's unused. OK, I will send it back to you.

    Thank you for your kind understanding

    Question : [Re] Inquiry related return and exchange from Nov****

    Ok noted.

    Answer : [Re] Inquiry related return and exchange from Nov****

    Hi,

    Item send back to your Mailbox on Friday(5 Jul 19). Please keep me update when you receive it, and kindly arrange the refund.

    Thanks and regards

    Question : [Re] Inquiry related return and exchange from Nov****

    Noted. Thank you.

★ 5 in 1 Nintendo Switch Transparent Crystal Clear Hard Case Console Accessories / Bag Pouch / Case
★ 5 in 1 Nintendo Switch Transparent Crystal Clear Hard Case Console Accessories / Bag Pouch / Case
Item Q&A
★ Battery Pack ★ XiaoMi RedMi/1S/Mi3/RedMi Note Samsung Galaxy Note 3 / Note 2/ Note/S4/S3/S2 Ace/2
★ Battery Pack ★ XiaoMi RedMi/1S/Mi3/RedMi Note Samsung Galaxy Note 3 / Note 2/ Note/S4/S3/S2 Ace/2
Item Q&A
  • Question : Inquiry for the item from 237****Jul 01, 2019

    Have stock for Redmi Note/Note 4G LTE Battery (BM-42) ?

    Answer : [Re] Inquiry for the item from 237****

    Hi,

    Sorry we do not have that. Thank you.

Stylish Stylus pen for iPhone 6/6 Plus/5/5S/4/4S Samsung Galaxy S2/S3/S4/S5/Ace/Ace 2/Ace 3/Note/Note 2/ Note 3/ Note 4 / iPad 1/2/3/4G/iPad Mini FOR All Mobile Devices
Stylish Stylus pen for iPhone 6/6 Plus/5/5S/4/4S Samsung Galaxy S2/S3/S4/S5/Ace/Ace 2/Ace 3/Note/Note 2/ Note 3/ Note 4 / iPad 1/2/3/4G/iPad Mini FOR All Mobile Devices
Item Q&A
  • Question : Inquiry for the item from yee****Jun 25, 2019

    I can’t find crayon color stylus as an option. Which one is it?

    Answer : [Re] Inquiry for the item from yee****

    Hi,

    That is currently out of stock. You may with to cosider our basic colour series which is currently under promotional price too. Thank you!