You can leave inquiries about item, delivery, cancel/refund or other questions.
Is this front wheel usable for iCLEBO smart? Thanks
The iCLEBO Smart front wheel is diffrerent, you can order the Arte model and just send me a remark that your model is Smart, we will deliver the Smart front wheel.
Is this usable on Iclebo smart?
the iCLEBO smart side brushes are different design, if you wish to order for iCLEBO smart, you can order on this item but put a remark it is for iCLEBO smart, we will deliver the correct item. You may whatsapp me on my Hp. 90040398 and send me a reminder after your have placed an order.
Is this usable on Iclebo Pop?
yes, it is.
Is there any warranty?
yes, with 1 year local warranty
Do you have adapter for this model?
yes we do, is $30 per unit, pls call my mobile at 90040398
For the local 1 yr warranty, do we bring the faulty machine to your shop? Does this set comes with complete accessories? How can i buy extra side brush?If i order today, when can i receive it? I need it on 11 nov. Thanks
Thanks for your interest in our iCLEBO. For warranty, we do offer on site service or you may bring to our office at Ubi. The set comes with complete accessories, if you need extra accessaries, you may order through qoo10.sg too.If you place an order, we should be able to delivery within 3 days time.
Does 3 days include weekend? If i order today, can i receive on 10 nov?
pls contact me directly on my mobile 90040398, will advise you accordingly.
Pls advise what are the accessories inclusive for this cleaning robot? Do we need to purchase additional items?Await your reply.Tks & rgds
Thanks for your interest in our iCLBEO.The robot package comes with the full set of accessaries, no additional items needed.
Can this set the range that i want it to clean?How old is this model?
The robot set comes with the magnetic boundary tape, you can use that to block the area which you don’t wish to clean.The Arte is about 6 yrs old model.
Is this brand new or refurbished ? Any promotional price ?
Hi, this is a brand new set with 1 yr local waranty. L.imited quantity
Do you sell mop plate
yes, we do, it is $20 each.
Do you sell the mop plate?
yes, we do, it is $20 each
Hello , Thanks for your reply . I plan to bring my vacuum on Thursday . Kindly advise your shop name or tel no , in case I can not find your place . Thank U very much ! May
is iCLEBO kiosk, you may contact me at 90040398 if needed.
Hello , I have a same model at home , but it was not working recently , it showing C4 error . may ask do you have repair services ? how is your charges range & where to sent the item for repair . Thanks May
you can send to our iclebo kiosk at Suntec city mall at the basement, in front of Food Republic, daily operation from 12-7pm
Does this come with warranty ?
yes, it does come with one year local warranty
Hi seller, if I buy two units, can the items b delivered to two different addresses?
Hi, I am checking with Qoo10, will get back to you asap.
I have checked with Qoo10, their advise is to place separate orders as it is quite complicated to have separate delivery address in single order. Thanks.
Thanks for your prompt reply.
you are welcome
Hi seller,Price at $548 still have 1 year local warranty ?
Hi, yes, the Arte comes with 1 yrs local warranty, we are the exclusive distributor for iCLEBO in Singapore
arte price $1,196?
Hi, The Arte promo price is $598 with one year local warranty.
local warranty direct from iClebo store? when choose arte price shows double +598 (1196 in total) . please advise.
HiVery sorry for the mistake, we have identified and adjusted the mistake, you may go ahead and proceed with the purchase.The warranty is directly from us, iCLEBO Singapore, we are the distributor for this product.Thanks for the alert and your kind understanding.Best regardsMelvin
Hi is this singapore plug?
yes, it is UK 3 pins plug with safety mark.
New battery will not charge via the dock. Will only charge wen power adapter is connected directly to the vacuum robot. Are there certain steps I have to do to make dock/vacuum recognise new battery? Old battery can still charge via the dock with no issues just that it doesnt vacuum as long anymore.
Hi, Kinldy contact my mobile on 90040398, will advise you accordingly.
How many pieces is included?
it comes with 1 piece