Q&A board

Q & A Lists
Item Question & Answer
The First Years Disney Mickey / Minnie / Cars / Princess 10oz Sippy Cups w Cap 3pcs /pack | 9 Mths
The First Years Disney Mickey / Minnie / Cars / Princess 10oz Sippy Cups w Cap 3pcs /pack | 9 Mths
Item Q&A
THE FIRST YEARS Inside Scoop Section Bow l With a suction base to avoid slips and slides
THE FIRST YEARS Inside Scoop Section Bow l With a suction base to avoid slips and slides
Item Q&A
  • Question : Inquiry for the item from DynnyrneJan 17, 2021

    Hi, what is the dimension of the bowl? Thanks!

    Answer : [Re] Inquiry for the item from Dynnyrne

    Hi, the diameter is around 10.5cm

    Question : [Re] Inquiry for the item from Dynnyrne

    Due to the 1 side of the bowl is higher, so the dept for the high side is around 5.5cm, and the lower side is around 3cm

Oaxis myFirst Fone R1 Ultimate Kids 4G Music Smartwatch | Watch Phone with GPS Video Call
Oaxis myFirst Fone R1 Ultimate Kids 4G Music Smartwatch | Watch Phone with GPS Video Call
Item Q&A
  • Question : Inquiry for the item from pinkypants2011Jan 09, 2021

    My brother bought for my son on 28 Nov 2020 as a gift. Now spoil, can't charge and can't turn on.

    Answer : [Re] Inquiry for the item from pinkypants2011

    What should I do now?

    Question : [Re] Inquiry for the item from pinkypants2011

    Hi, you can contact Oaxis Service Centre regarding this. Attached info for your reference.

    Answer : [Re] Inquiry for the item from pinkypants2011

    Oaxis Service Centre
    21 Woodlands Close #08-28 Primz Bizhub, S737854
    Contact: +65 3138 9022
    Email: support@oaxis.com
    Whatapp: 81630336

    Question : [Re] Inquiry for the item from pinkypants2011

    What should I do now?

    Answer : [Re] Inquiry for the item from pinkypants2011

    Thanks. Will contact them now.

    Question : [Re] Inquiry for the item from pinkypants2011

    Sure. They will assist you on this.

  • Question : Inquiry for the item from AntoniolbkDec 06, 2020

    Does it comes with warranty? How many months?

    Answer : [Re] Inquiry for the item from Antoniolbk

    Hi, 1 year warranty

Oaxis MyFirst Fone S2/ R1 - Hybrid Kids Smart Watch Phone (GPS Tracking 3G Video Call) 3G/ 4G
Oaxis MyFirst Fone S2/ R1 - Hybrid Kids Smart Watch Phone (GPS Tracking 3G Video Call) 3G/ 4G
Item Q&A
  • Question : Inquiry for the item from smilly84Dec 23, 2020

    Hi seller can u explain to me f2 & R1 which one nicely? Which one gps is more accurate?

    Answer : [Re] Inquiry for the item from smilly84

    Hi, S2 is 3G, R1 is 4G. R1 is newer version.

    Question : [Re] Inquiry for the item from smilly84

    Attached a comparison table for your reference.

    Answer : [Re] Inquiry for the item from smilly84

    Wat is wireless audio?

    Question : [Re] Inquiry for the item from smilly84

    You can use bluetooth to connect earphone

    Answer : [Re] Inquiry for the item from smilly84

    The most I concerned is the gps tracking.. izit just can track nearby area only or knw the accurate location?

    Question : [Re] Inquiry for the item from smilly84

    If inside the shopping still can track?

    Answer : [Re] Inquiry for the item from smilly84

    Yes, you can track inside shopping mall. As long as with gps and internet on. If conneced to that location wifi will be more accurate.

    Question : [Re] Inquiry for the item from smilly84

    R1 is better for gps, due to the 4G internet

    Answer : [Re] Inquiry for the item from smilly84

    Wow tats great. U means the connection will auto change wherever hav WiFi or network?

    Question : [Re] Inquiry for the item from smilly84

    Can use WhatsApp right?

    Answer : [Re] Inquiry for the item from smilly84

    Hi, you have to connect to the wifi.

    Question : [Re] Inquiry for the item from smilly84

    You will required to use Oaxis myFirst apps instead of whats app for chaiting

    Answer : [Re] Inquiry for the item from smilly84

    Ok.. thanks for ur info. Btw ur sale price until when?

    Question : [Re] Inquiry for the item from smilly84

    I am afraid that I am do not have information on that, as this is all decided by sales and marketing department.

    Answer : [Re] Inquiry for the item from smilly84

    Any warranty?

    Question : [Re] Inquiry for the item from smilly84

    1 year warranty

    Answer : [Re] Inquiry for the item from smilly84

    Ok thanks. Purchased..thanks for ur info. Help me to check whether is working fine before sending out yah..

    Question : [Re] Inquiry for the item from smilly84

    Hi, the item is sealed in packaging. No worries, if the item have problem, you can contact us, we can link you to Oxis Service centre.

    Answer : [Re] Inquiry for the item from smilly84

    Hi, the watch can use the normal prepaid Singtel card?

    Question : [Re] Inquiry for the item from smilly84

    Yes, nano sim card, with caller id and data

    Answer : [Re] Inquiry for the item from smilly84

    I received the watch, how to add another user? And how come always can’t call in or video call? Izit spoil?

    Question : [Re] Inquiry for the item from smilly84

    The mobile need to approve that particular number before the watch can accept the watch. You will required to download the MyFirst App and manage the user there.

    Answer : [Re] Inquiry for the item from smilly84

    How to upload my own music to the phone? Coz they is only few in there.

    Question : [Re] Inquiry for the item from smilly84

    Hi, you will need to link to your pc, from there you can load in the music.

    Answer : [Re] Inquiry for the item from smilly84

    Ok thanks, but can u feedback to oaxis company their app is not working well.. will ejected most of the time. My husband iPhone 11+ totally can’t accept call n video call..

    Question : [Re] Inquiry for the item from smilly84

    Hi, noted. Do you manage to add and approve your husband number to receive the call? Only added numbers are allow to have conversation witht he watch, this is to avoid stranger contact with the child.

    Answer : [Re] Inquiry for the item from smilly84

    Ya can... but my husband Hp totally can’t answer call or video call while called from the watch, the app will auto eject to home screen. He abit upset

    Question : [Re] Inquiry for the item from smilly84

    It is not suppose to be eject if have already aprove your husband number. If let say if you still cannot make it, you can contact Oaxis customer service, there have tecnician will be better to assist you. I will attached the infor for your reference, you can what app them.

    Answer : [Re] Inquiry for the item from smilly84

    Oaxis Service Centre
    21 Woodlands Close #08-28 Primz Bizhub, S737854
    Contact: +65 3138 9022
    Email: support@oaxis.com
    Whatapp: 81630336

  • Question : Inquiry for the item from irresistablegerlJan 05, 2021

  • Question : Inquiry for the item from as07173Dec 28, 2020

    Hi seller, may I know the warranty how long??

    Answer : [Re] Inquiry for the item from as07173

    1 year warranty

  • Question : Inquiry for the item from prissyyDec 18, 2020

  • Question : Inquiry for the item from prissyyDec 18, 2020

+View all Notice, FAQ, Q&A >>
LEAPFROG Toys - Light Up Remote / Talking Lappup / Count Along Register / Picnic Basket
LEAPFROG Toys - Light Up Remote / Talking Lappup / Count Along Register / Picnic Basket
Item Q&A
  • Question : Inquiry related delivery from skyejingwenDec 15, 2020

  • Question : Inquiry for the item from adelinetangmsDec 13, 2020

    Hi can I check if I buy today will able to receive by Tuesday night? Need it as a gift. Thank u

    Answer : [Re] Inquiry for the item from adelinetangms

    Hi, delivery will normally around 3 working days. You can do self collection if you are urgent.

  • Question : Inquiry for the item from onlybelieveDec 09, 2020

    hi can i check when would you have stocks for the count cashier? thank you

    Answer : [Re] Inquiry for the item from onlybelieve

    Hi, I afraid that the stocks would not be arrive so soon

    Question : [Re] Inquiry for the item from onlybelieve

    Hi, maneged to find a few stocks for the cash register, I have replenished the stocks, if you are still interest may place order soonest as the stocks are limited. Thank you

  • Question : Inquiry for the item from nameless2404Jul 14, 2020

    Hi, can i know if you will restock the light up remote and piknic basket?

    Answer : [Re] Inquiry for the item from nameless2404

    Hi, I have replenished the stocks.

    Question : [Re] Inquiry for the item from nameless2404

    Thanks

    Answer : [Re] Inquiry for the item from nameless2404

    You are welcome.

  • Question : Inquiry for the item from whu****Jul 01, 2020

+View all Notice, FAQ, Q&A >>
LEAPFROG My Own Leaptop - Green / Pink | Children Toy | Educational Toy
LEAPFROG My Own Leaptop - Green / Pink | Children Toy | Educational Toy
Item Q&A
  • Question : Inquiry for the item from DenDec 12, 2020

  • Question : Inquiry for the item from jay****Apr 29, 2020

    Hi, is there still delivery during this period. I would like to purchase the pink one. If purchase today, how soon can it be delivered?

    Answer : [Re] Inquiry for the item from jay****

    The delivery will normally take about 3 working days. Due to the current situation, please allow 5 working days lead time.
    Thank you for your kind understanding.

    Question : [Re] Inquiry for the item from jay****

    Hi, hv made the purchase. Order#319122472 to 73. Appreciate if you can help to expedite the delivery, thanks.

    Answer : [Re] Inquiry for the item from jay****

    Noted. Thank you

  • Question : Inquiry related delivery from wak****Aug 01, 2019

LEAPFROG Explorer Software - This is available as a cartridge or as a download in the LeapFrog App Center. [Over 20 choices]
LEAPFROG Explorer Software - This is available as a cartridge or as a download in the LeapFrog App Center. [Over 20 choices]
Item Q&A
  • Question : Inquiry for the item from sherryNov 30, 2020

    Is this for leap pad 2

    Answer : [Re] Inquiry for the item from sherry

    Yes, compatible to leapfrog leappad 2

  • Question : Inquiry for the item from kellywong213Oct 21, 2020

  • Question : Inquiry for the item from hecticexco_sapphireOct 01, 2020

  • Question : Inquiry for the item from evo****Jun 22, 2020

    May i know if these cartridges are compatible with LeapPad Ultimate?

    Answer : [Re] Inquiry for the item from evo****

    Hi, yes.

  • Question : Inquiry for the item from ccc****May 31, 2020

    Disney Minnie’s Bow-tique: Super Surprise Party (Code: LF39126)

    Do you still have stock for this??

    Answer : [Re] Inquiry for the item from ccc****

    I am afraid that we do not have that stocks.

    Question : [Re] Inquiry for the item from ccc****

    Thanks

    Answer : [Re] Inquiry for the item from ccc****

    You are welcome.

+View all Notice, FAQ, Q&A >>
B.Box Sippy Cup 8oz | Baby Toddler Bottle | Straw cup
B.Box Sippy Cup 8oz | Baby Toddler Bottle | Straw cup
Item Q&A
  • Question : Inquiry for the item from ArieNov 21, 2020

    Hi. Does the bottle include straw also? Or, straw must be purchased separately?

    Answer : [Re] Inquiry for the item from Arie

    Hi, bottle including a set of straw.

    Question : [Re] Inquiry for the item from Arie

    Thanks. I had ordered for 2 bottles.


    Also, can i buy straw replacement only, without bottles? If yes, any Qoo10 to order from your shop?

    Answer : [Re] Inquiry for the item from Arie

    Sure. Enclsoed the link for your reference.

    Question : [Re] Inquiry for the item from Arie

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=676178714

    Answer : [Re] Inquiry for the item from Arie

    Great. Thanks a lot

    Question : [Re] Inquiry for the item from Arie

    You are welcome

  • Question : Inquiry for the item from h0n****May 27, 2020

THE FIRST YEARS Take and Toss Straw Cups 10oz (4pk)/ Snap-on lids prevent leaks and help to keep foo
THE FIRST YEARS Take and Toss Straw Cups 10oz (4pk)/ Snap-on lids prevent leaks and help to keep foo
Item Q&A
  • Question : Inquiry for the item from hidayahNov 16, 2020

    Hi
    Will u restock straw cup?

    Answer : [Re] Inquiry for the item from hidayah

    Hi, the item currently out of stocks, we will replenish once the stocks arrive

    Question : [Re] Inquiry for the item from hidayah

    Hi, our stocks arrived, I have replenished the stocks

  • Question : Inquiry for the item from taz_rlNov 12, 2020

    Dear seller, may I know if the straw cups can contain warm / hot beverage?

    Answer : [Re] Inquiry for the item from taz_rl

    Hi, you may fill in with warm water but not hot. Thank you.

  • Question : Inquiry for the item from kaili1999Oct 01, 2020

  • Question : Inquiry for the item from abbychongAug 22, 2020

  • Question : Inquiry for the item from hap****Jun 15, 2020

    For the replacement straw it is 4 straws for $5 or 12 straws for $5?

    Answer : [Re] Inquiry for the item from hap****

    12 pcs.

+View all Notice, FAQ, Q&A >>
Oaxis myFirst Camera Camera 2 Camera 3 - 8 Mega Pixel Camera For Kids with Waterproof Case
Oaxis myFirst Camera Camera 2 Camera 3 - 8 Mega Pixel Camera For Kids with Waterproof Case
Item Q&A
  • Question : Inquiry for the item from amytansh76Nov 11, 2020

    The camera I bought show no screen after a few hours, we charge but no response

    Answer : [Re] Inquiry for the item from amytansh76

    Hi, you may contact Oaxis Customer Service on this. They can assist you with this. Please refer the following details.

    Question : [Re] Inquiry for the item from amytansh76

    Oaxis Service Centre
    21 Woodlands Close #08-28 Primz Bizhub, S737854
    Contact: +65 3138 9022
    Email: support@oaxis.com
    Whatapp: 81630336

  • Question : Inquiry for the item from Fccw1023Oct 19, 2020

    Hi can I have the dimension of camera 2? With and without case

    Answer : [Re] Inquiry for the item from Fccw1023

    Hi, size around 7.8 x 4.8 x 4.6cm

  • Question : Inquiry for the item from ali****Jul 12, 2020

    Hi Seller, can I have the size (LxWxH) of the Camera 3?

    Answer : [Re] Inquiry for the item from ali****

    Hi, it is estimated 9.5 x 6 x 7cm

    Question : [Re] Inquiry for the item from ali****

    Tks.

    Answer : [Re] Inquiry for the item from ali****

    You are welcome.

  • Question : Inquiry for the item from mic****Jul 11, 2020

    Hi..
    My child is 4 years old. Which camera is more suitable for him? Thank you.

    Answer : [Re] Inquiry for the item from mic****

    Hi, the different is more on the function and specification not the age.
    They have different mega pixel, you may check on the products descriptions for more details. camera 2 come with a casing which is water proof, with the case you can bring the camera under water. Camera 3, come with dual lens for selfie and micro lens too.

  • Question : Inquiry for the item from ali****Jul 07, 2020

    And does the Camera 3 model comes with MicroSD 32GB?
    Is the camera 3 water proof?

    Answer : [Re] Inquiry for the item from ali****

    Camera 3 is not water proof, only camera 2 using with the casing is waterproof. Memory card included in Camera 2 and 3.

+View all Notice, FAQ, Q&A >>
Brush-Baby | BrushBaby Children Toothpaste Tutti Frutti+ Floss Brush For Kids 3- 6 yrs | Toothbrush
Brush-Baby | BrushBaby Children Toothpaste Tutti Frutti+ Floss Brush For Kids 3- 6 yrs | Toothbrush
Item Q&A
  • Question : Inquiry for the item from kbaddyOct 26, 2020

    When is the item back in stock?

    Answer : [Re] Inquiry for the item from kbaddy

    Hi, estimated mid of Novemver.

Brush-Baby | BrushBaby Baby Sonic Electric Toothbrush 0-3 Years / 3 -6 years | Children Toothbrush
Brush-Baby | BrushBaby Baby Sonic Electric Toothbrush 0-3 Years / 3 -6 years | Children Toothbrush
Item Q&A
  • Question : Inquiry for the item from dee_dee79Oct 14, 2020

    Hi may i know when will the baby sonic (0-18m) toothbrush stocks be in? Thanks

    Answer : [Re] Inquiry for the item from dee_dee79

    I mean 0-3yrs

    Question : [Re] Inquiry for the item from dee_dee79

    Hi, shipment will be arrive around 2nd week of November, you may follow up and check on this again later. We will replenish the stocks once it is arrive.

  • Question : Inquiry for the item from yangyimei56Jul 29, 2020

    Hi do you sell the brushheads only?

    Answer : [Re] Inquiry for the item from yangyimei56

    Yes.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=493268355

    Question : [Re] Inquiry for the item from yangyimei56

    Thanks. For the 1st time purchase with toothbrush, are the brushheads 0-18mths?

    Answer : [Re] Inquiry for the item from yangyimei56

    Hi, are you refering to the replacement head? You can choose the size you want under the link sent in earlier. If you are asking about the full Electric toothbrush, it is come with 1pcs 0-18mths and 1 pcs 18- 36 mths replacement head. Hope it helps.

    Question : [Re] Inquiry for the item from yangyimei56

    Thanks so much for your reply

    Answer : [Re] Inquiry for the item from yangyimei56

    You are welcome.

  • Question : Inquiry related delivery from sim****May 31, 2020

  • Question : Inquiry related delivery from you****Feb 17, 2019

    Hi, I’m in a rush to get this as well as the replacement brush heads. May I ask how many days they will take to arrive from the time of order? Thanks!

    Answer : [Re] Inquiry related delivery from you****

    Hi, it take around 3 working days, if you are in rush we suggest that you may choose store pickup, and you can collect the item by yourself. Is a bit hard for us to have a confirm date on the delivery as we are using 3rd party (Qxpress courier service)

  • Question : Inquiry for the item from tan****Feb 13, 2019

    Do you also sell replacement brush head?

    Answer : [Re] Inquiry for the item from tan****

    Yes, please find the fokllowing link.
    https://www.qoo10.sg/item/BRUSHBABY-BRUSH-BABY-BABY-SONIC-KIDZSONIC-GO-KIDZ-REPLACEMENT-TOOTHBRUSH/493268355

+View all Notice, FAQ, Q&A >>
Britax Allegiance US Convertible Car Seat
Britax Allegiance US Convertible Car Seat
Item Q&A
  • Question : Inquiry from zinc fooOct 10, 2020

READY STOCKS - Anyguard Kids Mask / Adult Face Mask BFE 98.9% Surgical Mask Korean Brand (18 /36pcs)
READY STOCKS - Anyguard Kids Mask / Adult Face Mask BFE 98.9% Surgical Mask Korean Brand (18 /36pcs)
Item Q&A
  • Question : Inquiry for the item from timespacein2020Sep 21, 2020

    What material is the nose bend made of? wire or plastic, pls? Thanks

    Answer : [Re] Inquiry for the item from timespacein2020

    I will check and revert on this.

    Question : [Re] Inquiry for the item from timespacein2020

    Hi, upon cheking, the that is made by bendable plastic.

  • Question : Inquiry for the item from cykoh8288Sep 11, 2020

    Hi.. you don't sell in box of 50s?

    Answer : [Re] Inquiry for the item from cykoh8288

    Hi, I am afraid that we do not, we only sell 12 packet in a box, individual pack of 3 pcs a pack, so will be total 36pcs for a box.

    Question : [Re] Inquiry for the item from cykoh8288

    Ok noted with thanks

    Answer : [Re] Inquiry for the item from cykoh8288

    You are welcome.

  • Question : Inquiry for the item from t_soklingAug 28, 2020

    Kids mask is Suitable for 9 years old?

    Answer : [Re] Inquiry for the item from t_sokling

    Hi, depend on the size of the kids face, the dimension is 125mm x 95mm.

  • Question : Inquiry for the item from shannon_lohAug 27, 2020

    Hi, is the kids mask a surgical mask?
    Thank you

    Answer : [Re] Inquiry for the item from shannon_loh

    Hi, is 3-ply and the BFE is 98.9%

  • Question : Inquiry for the item from KaiAug 14, 2020

    Whats the BFE? Is the kid mask surigical grade?

    Answer : [Re] Inquiry for the item from Kai

    Hi, there is no indicate in the packaging, we will check with manufacture and revert on this.

Oaxis myFirst Camera 3 - 16MP Mini Camera with Selfie Lens
Oaxis myFirst Camera 3 - 16MP Mini Camera with Selfie Lens
Item Q&A
  • Question : 来自Wang6451会员的商品咨询。Sep 12, 2020

    May I know does the camera come together with the pouch?

    Answer : [Re] 来自Wang6451会员的商品咨询。

    Camera 3 come with the dinosaur or cat pouch as per image shown.

  • Question : Inquiry for the item from sta****Jun 22, 2020

LeapFrog Leapstart Book - level 4 1st Grade [Ages 5-7 yrs] [Works with ALL LeapStart™ Systems]
LeapFrog Leapstart Book - level 4 1st Grade [Ages 5-7 yrs] [Works with ALL LeapStart™ Systems]
Item Q&A
  • Question : Inquiry for the item from RaqAug 28, 2020

    Hi will u be stocking up on the 4th book: LeapStart™ STEM (Science, Technology, Engineering and Math) with Problem Solving 30+ Page Activity Book? Thnx

    Answer : [Re] Inquiry for the item from Raq

    Hi, we do not have any news for incoming of this items yet.

    Question : [Re] Inquiry for the item from Raq

    Ty

    Answer : [Re] Inquiry for the item from Raq

    You are welcome

ARDO CALYPSO Single/ Double Electric Breast Pump + FREE GIFT Worth $69.80
ARDO CALYPSO Single/ Double Electric Breast Pump + FREE GIFT Worth $69.80
Item Q&A
  • Question : Inquiry for the item from kylin1989Sep 02, 2020

  • Question : [About Item] Related InquiriesFeb 02, 2017

    Hi, do you carry spare parts like the tubing for his pump?

    Answer : [Re] [About Item] Related Inquiries

    Hi, thank you for your interest.
    Yes, we do carry spare parts, you can contact us at sales@infantree.net
    to enquiry about the spare parts.

LeapFrog Leapstart Book - Works with LeapStart™ Interactive Learning system (2 -7 yrs)
LeapFrog Leapstart Book - Works with LeapStart™ Interactive Learning system (2 -7 yrs)
Item Q&A
  • Question : Inquiry for the item from RaqAug 28, 2020

    Hi pls add AMAZING ANIMALS to stock? Ty

    Answer : [Re] Inquiry for the item from Raq

    Hi, I am afraid that the Amazing Aniaml is out of stocks.

  • Question : Inquiry for the item from RaqAug 25, 2020

    Hi will you be restocking your 3x level 4 books or do I have to purchase on sh0pee since I saw that there’s stock of those there? If yes, how soon? Ty

    Answer : [Re] Inquiry for the item from Raq

    Hi, which title are you referring to? We can check whether we have stocks on hand.

    Question : [Re] Inquiry for the item from Raq

    Would like the whole set of level 3-4 books.

    Answer : [Re] Inquiry for the item from Raq

    Hi, we only have stocks for Reading adventure and limited stocks for Amazing animal, if you want, you may place order as soon as possible as I have already replenished the stocks.

    Question : [Re] Inquiry for the item from Raq

    Will stock for the other 2 books come in eventually? What about the other level 3 books? Ty!
    Will place my order now and hope to receive it ASAP! When can I expect the items if I buy today?

    Answer : [Re] Inquiry for the item from Raq

    I would also like to buy “SCHOOL SUCCESS”. I see you have it on another platform.. waiting for you to add it so I can get everything together! Ty!

    Question : [Re] Inquiry for the item from Raq

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=659596795
    This is the link for the school success.
    The other 2 title we do not have date for incoming yet.

  • Question : Inquiry for the item from hue****Jun 18, 2020

  • Question : Inquiry for the item from mxi****Apr 25, 2020

    Hi seller, do you Level 1 Daily Routine available? Thank you!

    Answer : [Re] Inquiry for the item from mxi****

    Hi, I am afraid that we do not have stocks for daily routine now.

  • Question : Inquiry related delivery from cam****Apr 23, 2020

+View all Notice, FAQ, Q&A >>
LeapFrog Rockit Twist Gaming System + FREE game | Handheld Gaming | Portable Gaming | Toy
LeapFrog Rockit Twist Gaming System + FREE game | Handheld Gaming | Portable Gaming | Toy
Item Q&A
  • Question : Inquiry for the item from RaqAug 27, 2020

    Hi do you have the pink one for this??
    And the TROLLS Party game? What about the COOKIES SWEET TREATS game pack? Is this a different game from BAKERY??? Would like to buy all games. Is there a difference between Animal Safari and Animals Animals?? Ty

    Answer : [Re] Inquiry for the item from Raq

    Hi, we do not have pink color and trolls game. Cookies Sweet treat is same as bakery and animal safari is same as animal animals.

    Question : [Re] Inquiry for the item from Raq

    Hi if u have these in stock, pls list so I can buy altogether. Ty.

    Answer : [Re] Inquiry for the item from Raq

    Hi, plaese refer to the following link.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=492474155

  • Question : Inquiry for the item from Jia****Mar 02, 2020

    Can we buy the games only?

    Answer : [Re] Inquiry for the item from Jia****

    Hi, yes. You can. The games are currently not listed at Q10 yet. You can purchase at www.infantree.com.sg

    Question : [Re] Inquiry for the item from Jia****

    Sorry can't find in the above website. Are you able to show the link?

    Answer : [Re] Inquiry for the item from Jia****

    Hi, sorry. Please find the following link.
    https://infantree.net/shop/index.php?route=product/search&search=rockit%20twist

    Question : [Re] Inquiry for the item from Jia****

    Thanks you

    Answer : [Re] Inquiry for the item from Jia****

    You are welcome

LEAPFROG Scouts Alphabet Zoo Ball
LEAPFROG Scouts Alphabet Zoo Ball
Item Q&A
  • Question : Inquiry related delivery from notetojackAug 26, 2020

    Do you do shipping to Bangkok Thailand? I understand this packaged product has battery. Would it be an issue?

    Answer : [Re] Inquiry related delivery from notetojack

    If you are able to place order here, Qxpress will try to ship the item to you, if rejected, item will be refund to you.

  • Question : Self CollectAug 28, 2015

    Dear Seller,

    Can I self collect the item?

    Thanks!

    Answer : [Re] Self Collect

    Hello.
    Thanks for your interest in our products.
    Unfortunately we do not have self collect service. Please do consider the delivery service.

    Thanks.

LeapFrog LeapStart Book - Learn To Read (Volume 1/ Volume 2)
LeapFrog LeapStart Book - Learn To Read (Volume 1/ Volume 2)
Item Q&A
LASCAL Buggy Board Mini 3D Red [fits 99% of all pushchairs][Able to carry up to 20kgs][Designed to go over kerbs through doorways and give a smooth ride]
LASCAL Buggy Board Mini 3D Red [fits 99% of all pushchairs][Able to carry up to 20kgs][Designed to go over kerbs through doorways and give a smooth ride]
Item Q&A
  • Question : Inquiry for the item from HaisahAug 24, 2020

    Hi, can this fit to keenz stoller?

    Answer : [Re] Inquiry for the item from Haisah

    Hi, you can check the compatibility at http://www.buggyboard.info/en/fitting-guide/index

  • Question : Inquiry for the item from goh****Jun 04, 2020

    Hi, does this fit the Baby Jogger City Mini 2? (Version 2)

    Answer : [Re] Inquiry for the item from goh****

    Hi, you can check whether the Bugguboard fot to your stroller by following link.
    http://www.buggyboard.info/en/fitting-guide/index

  • Question : Inquiry for the item from cho****Mar 19, 2020

    Hi, can this fit the stokke scoot v1?

    Answer : [Re] Inquiry for the item from cho****

    Hi, you may check the compatible list at the following link.
    http://www.buggyboard.info/en/fitting-guide/index

  • Question : Inquiry for the item from den****Feb 12, 2020

    Hi I would like to drop by your office this sat morning 15 Feb around 930am to test the Lascal maxi with my Baby jogger stroller. Will you be open?

    Answer : [Re] Inquiry for the item from den****

    Yes, can you send us your details, name and contact to info@infantree.net
    We will help you to make appointment on that.

  • Question : Inquiry for the item from den****Feb 01, 2020

    Hi may I know when is the Mini stock replenished?

    Answer : [Re] Inquiry for the item from den****

    Hi, we have already replenish the stocks accordingly.

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Ardo Gold Cream- 10ml (The 100 % pure lanolin nipple cream)
Ardo Gold Cream- 10ml (The 100 % pure lanolin nipple cream)
Item Q&A
  • Question : Inquiry for the item from cherylAug 21, 2020

  • Question : Inquiry for the item from carineliang85Jul 30, 2020

  • Question : Inquiry related delivery from jas****Jun 13, 2020

    Would like to check how fast you can ship out?

    Answer : [Re] Inquiry related delivery from jas****

    Hi, the delivery will normally take about 3 working days. Due to the current situation, please allow 5 working days lead time.
    Thank you for your kind understanding.

    Question : [Re] Inquiry related delivery from jas****

    Any option for self collect?

    Answer : [Re] Inquiry related delivery from jas****

    Yes, you may choose store pickup when you place the order.

  • Question : Inquiry for the item from sha****May 24, 2020

  • Question : Inquiry for the item from jus****Jan 07, 2020

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Zibos Anta Bedside Crib | Co-Sleeper | Convertible to Play Yard | Playyard | Playpen | Baby Bed
Zibos Anta Bedside Crib | Co-Sleeper | Convertible to Play Yard | Playyard | Playpen | Baby Bed
Item Q&A
  • Question : Inquiry for the item from judeAug 15, 2020

Ferrari F1 Baby Walker | Lamborghini Baby Walker | 5-in-1 Walker | Bouncer| Jumper | Rocker | Pusher
Ferrari F1 Baby Walker | Lamborghini Baby Walker | 5-in-1 Walker | Bouncer| Jumper | Rocker | Pusher
Item Q&A
  • Question : Inquiry for the item from ivy_ngo88Aug 16, 2020

    Will u restock ferrari 5 in 1?

    Answer : [Re] Inquiry for the item from ivy_ngo88

    Hi, I am afraid that we still do not have date on the stocks come in yet.

  • Question : Inquiry for the item from col****Dec 14, 2018

    May I know the difference between the Ferrari walker and the 5-in-1 walker?

    Answer : [Re] Inquiry for the item from col****

    Hi, currently the 5 in 1 walker out of stocks. 5 in 1 can be
    1. walker
    2. bouncer
    3. rocker
    4. pusher
    5. Stationary

  • Question : Max weight and dimensionJul 21, 2018

    Hi seller,
    May I know the maximum weight of baby that this walker can be used for? And also, could you provide the dimensions of the walker seat as I have seen review that the seat is slightly smaller than usual walkers?
    Thanks in advance!

    Answer : [Re] Max weight and dimension

    Product Dimension: 72.5 (L) x 69.0 (W) x 54.0 (H) cm
    Child Weight: From 6+ months to > 12kgs

LeapFrog Leapstart Interactive Learning System/ 3D - Green / Pink (2-7 yrs)| FREE GIFT worth $22.90
LeapFrog Leapstart Interactive Learning System/ 3D - Green / Pink (2-7 yrs)| FREE GIFT worth $22.90
Item Q&A
  • Question : Inquiry for the item from RaqAug 14, 2020

    Hi can you tell me if Leapstart 3D is more comprehensive than Leapstart Go Pen and books? Or are they different?
    Can one work with the other? Am a bit confused. Want to buy for my 4yr old.
    And for each, how many add ons in the form of books are there? How fast is delivery? Ty!

    Answer : [Re] Inquiry for the item from Raq

    Hi, Leapstart 3D is design with a base platform and recomneded to children from 2 to 7 years old. For Pen, it is only a individual pen without platform and design for 4 to 8 years old. Both function the same, only design different and the books are compatible with both harware. There are a lot of Leapstart books with different age recommended. I will attached the link for your reference. The delivery will normally take around 3 to 5 working days by courier.

    Question : [Re] Inquiry for the item from Raq

    https://www.qoo10.sg/shop/infantree?keyword=leapstart&keyword_hist=&dispType=GALLERY4

  • Question : Inquiry for the item from clo****Apr 11, 2020

  • Question : Inquiry for the item from dew****Jan 14, 2020

    Hi, are the other non 3D versions of the leapstart book compatible with the 3D version? I have many of the non 3D books and I’m thinking if I should upgrade to the 3D version. Also, is this currently in stock?

    Answer : [Re] Inquiry for the item from dew****

    Hi, non Leapstart books are compatible to 3D Leapstart. Leapstart 3D are available.

    Question : [Re] Inquiry for the item from dew****

    Ok so you mean non 3D leapstart books are compatible right. Are both colours of the interactive learning systems both in stock currently?

    Answer : [Re] Inquiry for the item from dew****

    Is the special edition of the learning systems available? The appearance of the cover is different.

    Question : [Re] Inquiry for the item from dew****

    Hi, we only have the normal version, both color are available.

    Answer : [Re] Inquiry for the item from dew****

    Is the special edition of the learning systems available? The appearance of the cover is different.

    Question : [Re] Inquiry for the item from dew****

    Ok. For the leapstart books, where can I order LF21610 and LF21613? It’s not in the option.

    Answer : [Re] Inquiry for the item from dew****

    If I order by today, when will the earliest be for self-collection?

    Question : [Re] Inquiry for the item from dew****

    Hi, we only have normal version which is the one showed in the listing. The 2 titles that you mentioned are no more stocks and we currently do not have any information on the coming shipment.
    The order that received today can be dispatched to Qxpress tomorrow mornning. You may received in around 3 working days.

  • Question : Inquiry for the item from ble****Oct 08, 2019

    Hi do you still have any 3D version available?

    Answer : [Re] Inquiry for the item from ble****

    And also does the sample, princess and paw patrol versions of your book support the 3d version?

    Question : [Re] Inquiry for the item from ble****

    Hi, so sorry the stocks only will be arrived around end of the october. The Princess and the Paw Patrol is compatible. just for your imforamtion actually this 2 books are not sample books. Is the promotion we running with free book worth $22.90 each. The sample book itself will be included in the system.

    Answer : [Re] Inquiry for the item from ble****

    Ok noted. I read that you need to set up this using a pc, why is that so? I thought just mount the book onto the tablet will do? If I order today when will it arrive, its meant for a birthday present this Friday.

    Question : [Re] Inquiry for the item from ble****

    Hi, We need to go to LeapFrog connect to downlaod the software of the book into the pen inorder to use the pen to read the book. We do have stocks on hadn for the LeapStart pen, for order receive today will be dispatch tomorrow morning. Item usually will be receive around 3 working days. If you are urgent, can always choose self collection. :) Thank you.

    Answer : [Re] Inquiry for the item from ble****

    I don't get it. Is leapstart pen another product? Or are you referring to the pen attached with the string that comes along with this tablet? If you are referring to the pen attached to the tablet, I still have to download a software into this pen before it can read the book? Is the download user friendly? What does it require for the download to happen smoothly? Review doesn't seem good on the download process.

    Question : [Re] Inquiry for the item from ble****

    You just need to download the software into Leapstart system. If you have problem in download you may give us all call and we here to help you.

  • Question : Inquiry for the item from woe****Aug 29, 2019

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