Q&A board

Q & A Lists
Item Question & Answer
Tomy Disney Soft Mini Mobile Stroller Toy - Pooh and Minie
Tomy Disney Soft Mini Mobile Stroller Toy - Pooh and Minie
Item Q&A
  • Question : Inquiry for the item from fan****Jan 16, 2020

    Hi just curious, when will the baby outgrow it?

    Answer : [Re] Inquiry for the item from fan****

    Hi ,so sorry, which item are you referring to? Can you explain more on what is your concern so that we can assist you better.

LeapFrog Leapstart Interactive Learning System/ 3D - Green / Pink (2-7 yrs)| FREE GIFT worth $22.90
LeapFrog Leapstart Interactive Learning System/ 3D - Green / Pink (2-7 yrs)| FREE GIFT worth $22.90
Item Q&A
  • Question : Inquiry for the item from dew****Jan 14, 2020

    Hi, are the other non 3D versions of the leapstart book compatible with the 3D version? I have many of the non 3D books and I’m thinking if I should upgrade to the 3D version. Also, is this currently in stock?

    Answer : [Re] Inquiry for the item from dew****

    Hi, non Leapstart books are compatible to 3D Leapstart. Leapstart 3D are available.

    Question : [Re] Inquiry for the item from dew****

    Ok so you mean non 3D leapstart books are compatible right. Are both colours of the interactive learning systems both in stock currently?

    Answer : [Re] Inquiry for the item from dew****

    Is the special edition of the learning systems available? The appearance of the cover is different.

    Question : [Re] Inquiry for the item from dew****

    Hi, we only have the normal version, both color are available.

    Answer : [Re] Inquiry for the item from dew****

    Is the special edition of the learning systems available? The appearance of the cover is different.

    Question : [Re] Inquiry for the item from dew****

    Ok. For the leapstart books, where can I order LF21610 and LF21613? It’s not in the option.

    Answer : [Re] Inquiry for the item from dew****

    If I order by today, when will the earliest be for self-collection?

    Question : [Re] Inquiry for the item from dew****

    Hi, we only have normal version which is the one showed in the listing. The 2 titles that you mentioned are no more stocks and we currently do not have any information on the coming shipment.
    The order that received today can be dispatched to Qxpress tomorrow mornning. You may received in around 3 working days.

  • Question : Inquiry for the item from ble****Oct 08, 2019

    Hi do you still have any 3D version available?

    Answer : [Re] Inquiry for the item from ble****

    And also does the sample, princess and paw patrol versions of your book support the 3d version?

    Question : [Re] Inquiry for the item from ble****

    Hi, so sorry the stocks only will be arrived around end of the october. The Princess and the Paw Patrol is compatible. just for your imforamtion actually this 2 books are not sample books. Is the promotion we running with free book worth $22.90 each. The sample book itself will be included in the system.

    Answer : [Re] Inquiry for the item from ble****

    Ok noted. I read that you need to set up this using a pc, why is that so? I thought just mount the book onto the tablet will do? If I order today when will it arrive, its meant for a birthday present this Friday.

    Question : [Re] Inquiry for the item from ble****

    Hi, We need to go to LeapFrog connect to downlaod the software of the book into the pen inorder to use the pen to read the book. We do have stocks on hadn for the LeapStart pen, for order receive today will be dispatch tomorrow morning. Item usually will be receive around 3 working days. If you are urgent, can always choose self collection. :) Thank you.

    Answer : [Re] Inquiry for the item from ble****

    I don't get it. Is leapstart pen another product? Or are you referring to the pen attached with the string that comes along with this tablet? If you are referring to the pen attached to the tablet, I still have to download a software into this pen before it can read the book? Is the download user friendly? What does it require for the download to happen smoothly? Review doesn't seem good on the download process.

    Question : [Re] Inquiry for the item from ble****

    You just need to download the software into Leapstart system. If you have problem in download you may give us all call and we here to help you.

  • Question : Inquiry for the item from woe****Aug 29, 2019

  • Question : Inquiry for the item from pri****Dec 18, 2018

    Hi

    Does this include books , else we need to get separate

    Answer : [Re] Inquiry for the item from pri****

    Hi, a sample book will be included, however if you interest on other title, books are selling seperately according to the age group and grade.

  • Question : Inquiry for the item from thi****Nov 11, 2018

    Watched some online review for this item ... download and battery problems. Any upgrade for the battery/ power source? If I order from qoo for self collection, can you do the software/audio download for the books I order after collecting?

    Answer : [Re] Inquiry for the item from thi****

    Hi, we afraid that we do not provide service of downloading the software, as you need to register your own personal parent account in order to do the downloading. What batteries problem you referring to? As so far we do not receive any feedback from customer regarding of this. The product require 2AA batteries to function.

+View all Notice, FAQ, Q&A >>
Little Tree Eco-Friendly Nappies Monster / diaper / Tape/ M L XL / free gift
Little Tree Eco-Friendly Nappies Monster / diaper / Tape/ M L XL / free gift
Item Q&A
  • Question : Inquiry for the item from sno****Jan 12, 2020

    This product is from which country technology or design?

    Answer : [Re] Inquiry for the item from sno****

    Hi, thank you for your interest. I will check and revert as soon as possible.

    Question : [Re] Inquiry for the item from sno****

    Hi, can we have your contact number to understand more your concern.

  • Question : Inquiry for the item from Bei****Sep 09, 2019

    Size : 2 x 48pcs (L size)
    PWP: To up $22 for another 2 Bags : 2 x 44pcs (XL size)(+S$22.00)

    This is total of 4packs?

    Answer : [Re] Inquiry for the item from Bei****

    Yes, you will received 2 pack of L and 2 pack of XL, if you add $22.

  • Question : Inquiry for the item from sat****Mar 23, 2019

  • Question : Inquiry for the item from ng_****Feb 17, 2019

    Hi may I know if theSe are tapes or pants? Thanks.

    Answer : [Re] Inquiry for the item from ng_****

    Hi this is tape.

  • Question : Inquiry for the item from liq****Dec 23, 2018

    Will u restock for xl tape?

    Answer : [Re] Inquiry for the item from liq****

    We are currently out of stock for XL. Still waiting for shppment. We will restock it when we received the new stock

    Question : [Re] Inquiry for the item from liq****

    Hi
    May I know when xl tape be restock? Thanks

    Answer : [Re] Inquiry for the item from liq****

    Hi So sorry we still do not have date on the restocks yet.

+View all Notice, FAQ, Q&A >>
Ardo Gold Cream- 10ml (The 100 % pure lanolin nipple cream)
Ardo Gold Cream- 10ml (The 100 % pure lanolin nipple cream)
Item Q&A
  • Question : Inquiry for the item from jus****Jan 07, 2020

  • Question : Inquiry for the item from Che****Aug 24, 2018

    Hi how many times a day do I use this?

    Answer : [Re] Inquiry for the item from Che****

    You can apply as many as needed depend on the condition.

  • Question : [About Item] Related InquiriesMar 01, 2017

    30ml available?

    Answer : [Re] [About Item] Related Inquiries

    Hi, thank you for your inquiry.
    We do not carry in 30ml pack.

LeapFrog Leapstart Book - Works with LeapStart™ Interactive Learning system (2 -7 yrs)
LeapFrog Leapstart Book - Works with LeapStart™ Interactive Learning system (2 -7 yrs)
Item Q&A
  • Question : Inquiry for the item from v_b****Dec 30, 2019

    Hi noticed you don’t have many of the books that’re shown, how can I purchase other series of LF21610/ LF21611 and so on?

    Answer : [Re] Inquiry for the item from v_b****

    Hi we will check our stock we have and get back to you.

    Question : [Re] Inquiry for the item from v_b****

    Thanks

    Answer : [Re] Inquiry for the item from v_b****

    Welcome. Will get back to you once available.

    Question : [Re] Inquiry for the item from v_b****

    Hi, currently we do have stocks for below.

    LF21503, 21504, 21505, 21506, 21508, 21606,
    LF80-480100, 480200, 480000, 465000, 465300, 461700, 461800, 462100, 489800, 489900

    Alternative you may also purchase from our eshop link below.

    https://infantree.net/shop/index.php?route=product/search&search=leapstart%20book

    Answer : [Re] Inquiry for the item from v_b****

    .

    Question : [Re] Inquiry for the item from v_b****

    Great thanks!

    Answer : [Re] Inquiry for the item from v_b****

    Most welcome.

    Question : [Re] Inquiry for the item from v_b****

    Hi can buy those thru your qoo10 shop?

    Answer : [Re] Inquiry for the item from v_b****

    Hi, yes. You can. Please let us know which title you are looking at if you are not able to find the book at Q10. We will help to check and confirm the availability

    Question : [Re] Inquiry for the item from v_b****

    Hi can’t seemed to see these items LF21503, 21504, 21505, 21506, 21508, 21606, for me to select. Can help me on these?

    Answer : [Re] Inquiry for the item from v_b****

    Hi, please finda the folloing link for the items. And the books are under option list.
    https://www.qoo10.sg/item/LEAPFROG-LEAPFROG-LEAPSTART-BOOK-WORKS-WITH-LEAPSTART-INTERACTIVE-LEARNING/492436398?banner_no=1305330
    There are 2 books not in the list due to not availble stocks.

  • Question : Inquiry for the item from ble****Oct 09, 2019

    Are these books readable by leapstart go pen (the one with the screen on top)? What are the steps to get started if I get the pen and these books? Does your leapstart go pen comes with any free books or just the pen itself?

    Answer : [Re] Inquiry for the item from ble****

    Yes, the leapstart book can be use on Leapstart GO . Note: However, if you use a non-3D book you with not see the anything on the LED screen.

  • Question : Inquiry for the item from twi****Sep 15, 2019

    Hi! Will you be restocking the book "LeapStart™ Pre-K STEM with Teamwork 30+ Page Activity Book" anytime soon? Code is 21507 I think. Thanks!

    Answer : [Re] Inquiry for the item from twi****

    Hi, I am afraid that we will not restore this item in short period of time, as we do not have information on this item in our incoming shipment.

  • Question : Inquiry for the item from yuk****Apr 10, 2018

  • Question : Restock?Aug 15, 2017

    Hi, may I know when will you restock: "shapes & colors" and "alphabets adventures" pls? Thanks.

    Answer : [Re] Restock?

    Hi, thank you for your inquiry. Stocks will be arrived around next week.

    Question : [Re] Restock?

    Hi, thanks, shall keep a lookout for the restock then. Alternatively, could you pls update me when they are all restock? By the way, does the restock include those for level 2 too?

    Answer : [Re] Restock?

    Hi, only some of the level 2 books will be restocks next week.

    Hi, just a reminder that we have replenish stocks for the LeapStart Books.
    (Aug 24, 2017 10:50)

    Question : [Re] Restock?

    HI, thanks a lot for notifying me, appreciate it. May I know when will you restock the remaining books of level 2 pls? Right now only 1 is available, but I would like to get whole set. Thanks.

    Answer : [Re] Restock?

    Hi so sorry, as we do not have date for the rest of the book.

LEAPFROG Explorer Software - This is available as a cartridge or as a download in the LeapFrog App Center. [Over 20 choices]
LEAPFROG Explorer Software - This is available as a cartridge or as a download in the LeapFrog App Center. [Over 20 choices]
Item Q&A
  • Question : Inquiry for the item from hay****Dec 27, 2019

    Hi, are mr pencil and crayons available as cartridges? Are the compatible with leap pad 2

    Answer : [Re] Inquiry for the item from hay****

    Yes it available as cartridges. Work with all LapPad Tablets

  • Question : Inquiry for the item from shi****Feb 12, 2019

    Are all these ready stock cartridge in the store?

    Answer : [Re] Inquiry for the item from shi****

    Hi, not all the stocks available, you can let us know which title you are interest, we can check for you. You may also call us at 62502365 for for details.

  • Question : Inquiry for the item from dev****Jan 14, 2019

    Hi Can I know all suitable LeapPad Platinum?
    Thanks

    Answer : [Re] Inquiry for the item from dev****

    Hi, all the softwares are compatible to LeapPad Platinum.

Oaxis Kids Smart Watch Phone - Hybrid Wrist Phone (GPS Tracking 3G Phone Call)
Oaxis Kids Smart Watch Phone - Hybrid Wrist Phone (GPS Tracking 3G Phone Call)
Item Q&A
  • Question : Inquiry for the item from lil****Dec 20, 2019

    TPG sim card can be used to this watch?

    Answer : [Re] Inquiry for the item from lil****

    Hi, the Oaxis S2 watch need the sim card support for 3G, required data and caller id.

  • Question : Inquiry for the item from ich****Nov 04, 2019

  • Question : Inquiry for the item from Jer****Sep 05, 2019

    Does it require a SIM Card? I have a 4G singtel sim card.

    Answer : [Re] Inquiry for the item from Jer****

    Hi, yes, it need sim card to function. if your 4G sim card also can support 3G then it can be used.

  • Question : Inquiry for the item from shu****Jul 31, 2019

    Restock for s2 pink?

    Answer : [Re] Inquiry for the item from shu****

    Hi, I am afraid that we do not have S2 pink in stocks now, only blue and balck available.

  • Question : Inquiry for the item from cva****Jul 24, 2019

    What’s the different between watch phone and my first fone watch ? Which is new?

    Answer : [Re] Inquiry for the item from cva****

    Hi, both is different model, mainly is first fone have video call, but watch phone only can phone call.
    Actually we also do not have stocks for watch phone, we only have first fone available for now.

+View all Notice, FAQ, Q&A >>
Zibos Ala / Ama Bedside Crib  (With Travel Bag  Mosquito Net)
Zibos Ala / Ama Bedside Crib (With Travel Bag Mosquito Net)
Item Q&A
  • Question : Inquiry for the item from san****Dec 16, 2019

    Hi, I've received the item n tried to fix. However, when I try to press down the metal bars simultaneously at both sides to open the zip, it is does not come off easily at all. It's really tight at both sides. Pls assist. Thank you.

    Answer : [Re] Inquiry for the item from san****

    Hi, thank you for answering our call.
    You can call us back anytime during our operating hours. We will try to assist you on the issue. Please find the following operating details.
    Operating Hours: Monday to Friday (9am to 6pm), Saturday (9am to 1pm)

  • Question : Inquiry for the item from jen****Oct 20, 2019

    Hi, what is the maximum weight of baby that the crib can hold?

    Answer : [Re] Inquiry for the item from jen****

    Hi, is about 9 months when the baby start to crawl.

    Question : [Re] Inquiry for the item from jen****

    Hi, every baby weigh differently at 9mths. I would like to know the maximum weight in kg the crib can hold.

    Answer : [Re] Inquiry for the item from jen****

    Hi, we are currently only have AMA crib available in stocks, for AMA can take weight up to 9kg. However we will suggest to follow by age this is due to the baby started to crawl around 9 months, it will become more risky. If you need more information or clarification, please feel free to contact us at info@infantree.net or call us. Thank you.

  • Question : Inquiry for the item from the****Feb 16, 2019

    Is the rocking function ready once the crib is assembled or does it need extra parts?

    Answer : [Re] Inquiry for the item from the****

    Hi, extra part not required for ricking function.

  • Question : Inquiry for the item from hel****Jan 12, 2019

  • Question : Inquiry for the item from ryu****Nov 07, 2018

    Hi! May I know what is the min and max height of the mattress?

    Answer : [Re] Inquiry for the item from ryu****

    Foam mattress included (Size: 82 x 49 x 5cm)

    Question : [Re] Inquiry for the item from ryu****

    Sorry. Maybe my question wasn’t clear enough. I mean since the crib’s height is adjustable, what is the height of the top of mattress from the ground at maximum and minimum adjustment?

    Answer : [Re] Inquiry for the item from ryu****

    Hi, 60cm, 56cm, 53cm 50cm and 47cm.

    Question : [Re] Inquiry for the item from ryu****

    Thank you

    Answer : [Re] Inquiry for the item from ryu****

    your are welcome.

+View all Notice, FAQ, Q&A >>
Oaxis MyFirst Fone S2 - Hybrid Kids Smart Watch Phone (GPS Tracking 3G Video Call)
Oaxis MyFirst Fone S2 - Hybrid Kids Smart Watch Phone (GPS Tracking 3G Video Call)
Item Q&A
  • Question : Inquiry related delivery from ste****Dec 14, 2019

    Hi, can I check where to get extra straps ?

    Answer : [Re] Inquiry related delivery from ste****

    Hi, I am afraid that we do not sell spare parts, you may look for Oaxis Service Centre on this. Please find the following information for your reference.
    Oaxis Service Centre
    21 Woodlands Close #08-28 Primz Bizhub, S737854
    Contact: +65 3138 9022
    Email: support@oaxis.com
    Whatapp: 81630336

  • Question : Inquiry for the item from pin****Nov 28, 2019

    Hi can this watch be used in Singapore with full functions?

    Answer : [Re] Inquiry for the item from pin****

    Yes, can be used in Singapore with Nano Sim Card, can be prepaid or postpaid, however, required data and caller id for voice call.

  • Question : Inquiry for the item from tin****Nov 23, 2019

    Hi, the watch keep showing cannot detect sim. I’m using StarHub prepaid sim

    Answer : [Re] Inquiry for the item from tin****

    Hi, you can what app to the oaxis Service centre, they can assist you with this issue. Please find the following deatails.
    Oaxis Service Centre
    21 Woodlands Close #08-28 Primz Bizhub, S737854
    Contact: +65 3138 9022
    Email: support@oaxis.com
    Whatapp: 81630336

  • Question : Inquiry for the item from Vyn****Nov 20, 2019

    Hi, may I know when will restock?

    Answer : [Re] Inquiry for the item from Vyn****

    Hi, estimated arriving at end of this week or early of next week.

    Hi, we have already replenised the stocks. Thank you.
    (Nov 21, 2019 12:44)

  • Question : Inquiry for the item from nsm****Nov 06, 2019

    Hi, I need the charging cable for my device. Please assist

    Regards
    Senthil
    97217123

    Answer : [Re] Inquiry for the item from nsm****

    Hi, you may contact Oaxis Customer Service regardings spare parts. Attached the inforamation for your reference.
    Oaxis Service Centre
    21 Woodlands Close #08-28 Primz Bizhub, S737854
    Contact: +65 3138 9022
    Email: support@oaxis.com
    Whatapp: 81630336

+View all Notice, FAQ, Q&A >>
LEAPFROG My Puppy Pal - Violet | pink | plush | interactive learning toy | Baby Toy
LEAPFROG My Puppy Pal - Violet | pink | plush | interactive learning toy | Baby Toy
Item Q&A
  • Question : Inquiry related delivery from pei****Nov 08, 2019

  • Question : Inquiry related delivery from T_s****Mar 11, 2019

    Hi, if order today able to mail out today cos need it b4 sat? Pls advice

    Answer : [Re] Inquiry related delivery from T_s****

    Hi, the earliest that we can dispatch is tomorrow morning, for the order receive after 9am. You can also choose store pick up if you are urgent.

  • Question : Inquiry for the item from bur****Dec 19, 2018

    Hello, do you have onhand stock for My Puppy Pal Violet, the big one? And if I place the order today, will it reach by Friday or Saturday? Thank you

    Answer : [Re] Inquiry for the item from bur****

    Hi, what do you mean by big one? which item you are looking at? Usually take around 3 working days for the delivery, if you need it urgently, you can choose self pick up for the item.

OAXIS MYFIRST CAMERA - 5 MP MINI CAMERA FOR KIDS (Blue/ Pink)
OAXIS MYFIRST CAMERA - 5 MP MINI CAMERA FOR KIDS (Blue/ Pink)
Item Q&A
  • Question : Inquiry for the item from kel****Oct 29, 2019

    Will you be restocking for pink?

    Answer : [Re] Inquiry for the item from kel****

    On Qpost : Hi, I am afraid that we still do not have the incoming date for the pink color.

  • Question : Inquiry for the item from Loa****Aug 14, 2019

Brush Baby Dental Wipes 28 pcs (0-16 months)
Brush Baby Dental Wipes 28 pcs (0-16 months)
Item Q&A
  • Question : Inquiry for the item from nur****Oct 25, 2019

    Hi is it confirm will get finger sleeve cos i read the review that they received wipes type instead.

    Answer : [Re] Inquiry for the item from nur****

    Hi, so sorry as the new stocks arrived with only wipes without finger sleeve.

LASCAL Buggy Board Mini 3D Red [fits 99% of all pushchairs][Able to carry up to 20kgs][Designed to go over kerbs through doorways and give a smooth ride]
LASCAL Buggy Board Mini 3D Red [fits 99% of all pushchairs][Able to carry up to 20kgs][Designed to go over kerbs through doorways and give a smooth ride]
Item Q&A
  • Question : Inquiry for the item from sin****Oct 25, 2019

    Hi, May I know whether the buggy board MAX will fix my Baby Jogger Summit stroller which
    has maximum length of 31cm horizontal bar?

    Answer : [Re] Inquiry for the item from sin****

    Hi, thanl you for the interest.
    Lascal Buggyboard fits 99% of the pram, buggies and strooler, you can check the compaitble by the following link.
    http://www.buggyboard.info/
    I have also attached the dimensions of the Maxi board for your reference.
    Hope it helps. Thank you.

  • Question : Inquiry for the item from elg****Oct 07, 2019

  • Question : Inquiry related delivery from moo****Mar 10, 2019

    Hi there. Am keen to get this product, but will need it urgently. Understand that the delivery will be between 3 to 5 working days. Any chance the item can be ready by Wed (13 Mar)? Cos my friend is leaving SG on Thu morning, am getting it as a gift.

    Answer : [Re] Inquiry related delivery from moo****

    Hi, we suggest that you can choose store pick up and to pick up the items here if your are urgent.

  • Question : Inquiry for the item from cho****Apr 12, 2018

    Hi, what would you recommend for a four year old to stand on? The Maxi or Mini?

    Answer : [Re] Inquiry for the item from cho****

    Lascal Buggyboard Maxi and Mini can used up to kids maximum weight of 20kgs. Buggyboard Maxi had an option to add-on Saddle for kid to sit on it whereby Mini unable to attached Saddle.

  • Question : Inquiry for the item from lyn****Dec 03, 2017

    Hi, do u know if the Maxi board fits into babyzen yoyo first series? Thanks

    Answer : [Re] Inquiry for the item from lyn****

    please check the compatiable on Lascal website
    http://www.buggyboard.info/

+View all Notice, FAQ, Q&A >>
LEAPFROG Toys - Light Up Remote / Talking Lappup / Count Along Register / Picknic Basket
LEAPFROG Toys - Light Up Remote / Talking Lappup / Count Along Register / Picknic Basket
Item Q&A
  • Question : Inquiry related delivery from sky****Oct 24, 2019

  • Question : Inquiry for the item from fay****May 14, 2019

    hi seller
    any restick for remote control?

    Answer : [Re] Inquiry for the item from fay****

    Hi, currently do not have stocks. Stocks will be replenish around end of this month.

  • Question : Inquiry for the item from len****Nov 12, 2018

    Hi i am interested in getting some toys for my kids. May I check do you attend to walk in and your payment mode?

    Answer : [Re] Inquiry for the item from len****

    Hi, you can choose self collection if you purchase at Q10. If you intend to walk in you may drop us a email at info@infantree.net for information.

Britax Essentials Skyline US Booster Car Seat | 18.1 - 54.4kg
Britax Essentials Skyline US Booster Car Seat | 18.1 - 54.4kg
Item Q&A
  • Question : Inquiry for the item from cme****Oct 20, 2019

    When is new stocks for Dusk color arriving ?

    Answer : [Re] Inquiry for the item from cme****

    Hi, I am afraid Dusk colour is already discontinued. We only have Teal colour for now.

Lascal Buggy Board Maxi (Black) + Saddle Bundle (Red) | Stroller
Lascal Buggy Board Maxi (Black) + Saddle Bundle (Red) | Stroller
Item Q&A
  • Question : Inquiry for the item from yuh****Oct 12, 2019

    Hi, is it suitable for quinny stroller?

    Answer : [Re] Inquiry for the item from yuh****

    You may check it with Lascal web side for the quinny stroller that you have. As Quinny may have many design and we do know the design you currently holding. www.buggyboard.info

  • Question : Inquiry for the item from gli****Aug 26, 2019

    Hi! May i check if this item is compatible with Combi 360
    Stroller?

    Answer : [Re] Inquiry for the item from gli****

    Hi, it fits 99% of the buggies, you may check the compatible at the following link.
    http://www.buggyboard.info/

  • Question : Inquiry for the item from res****Aug 19, 2019

    Can it fix on a seababy stroller...

    Answer : [Re] Inquiry for the item from res****

    Hi, you can check the compatibility at the following link.
    http://www.buggyboard.info/

  • Question : Inquiry for the item from Ayu****May 28, 2019

    Hi. can i ask if is it possible to just go to your shop & collect it today?

    Answer : [Re] Inquiry for the item from Ayu****

    Hi, yes.
    We opne until 6pm today.
    You can place order and choose self pick-up.

  • Question : Inquiry for the item from lim****Feb 25, 2019

    Can it fit quinny zap xtra 2 stroller? Thank you

    Answer : [Re] Inquiry for the item from lim****

    HI, you can check compatible at the following link.
    http://www.buggyboard.info/

    Question : [Re] Inquiry for the item from lim****

    I saw from website that quinny can fit w maxi board but how about the seat?

    Answer : [Re] Inquiry for the item from lim****

    Hi, is a bit hard for us to advise as quinny is not our product which we less familiar with that. If you have convern, we can offer you for a try, you may bring your stroller to our showroom located at Tagore 8, you can purchase later after try on the stroller.

+View all Notice, FAQ, Q&A >>
Ferrari Balance Bike
Ferrari Balance Bike
Item Q&A
  • Question : Inquiry for the item from che****Oct 10, 2019

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=642616047

    Does the bike come in one piece or we need to assemble the parts?

    Answer : [Re] Inquiry for the item from che****

    Yes, you need to do assemble for the bike

    Question : [Re] Inquiry for the item from che****

    Is it part by part of piece by piece?

    Answer : [Re] Inquiry for the item from che****

    How many pieces in total?

    Question : [Re] Inquiry for the item from che****

    A total of 3 parts, to assemble.

    Answer : [Re] Inquiry for the item from che****

    Sorry to bother u like this. Which one is the biggest part?

    Question : [Re] Inquiry for the item from che****

    The boby parts is the big part.

  • Question : Inquiry for the item from Lil****Jun 10, 2019

    Hi this item has 100 qty?

    Answer : [Re] Inquiry for the item from Lil****

    Hi I am afraid that we do not have this quantity at the moment. When do you need the stocks? Please feel free to contact us at 6250 2365 for more information.

Britax Boulevard ClickTight Convertible Car Seat|newborn to 29.4kg I Cool N Dry Collection Available
Britax Boulevard ClickTight Convertible Car Seat|newborn to 29.4kg I Cool N Dry Collection Available
Item Q&A
  • Question : Inquiry from hit****Oct 09, 2019

  • Question : Inquiry from hit****Oct 09, 2019

    Does your Britax Boulevard Cool N Dry car seat come with warranty?

    Answer : [Re] Inquiry from hit****

    Yes, the Britax car seat come with one warranty.

  • Question : Inquiry for the item from pcf****Jul 18, 2019

    Does cool N dry's baby car seat still have stock?

    Answer : [Re] Inquiry for the item from pcf****

    Sorry.I want to know is it the cool N dry one still have stock?

    Question : [Re] Inquiry for the item from pcf****

    Yes, still have available stocks.
    You may place order for that.

    Answer : [Re] Inquiry for the item from pcf****

    OK.thanks.I will order now.

HAP-P-KID Flower Nightlight [Lovely pattern projector][Turn around with classical music]
HAP-P-KID Flower Nightlight [Lovely pattern projector][Turn around with classical music]
Item Q&A
  • Question : Inquiry for the item from Joh****Sep 13, 2019

    Hi my item has music but jam when rotating. Can you repair

    Answer : [Re] Inquiry for the item from Joh****

    Hi, when do you purchase? Can we have your order number?

    Question : [Re] Inquiry for the item from Joh****

    I recently bought a new one order # 301047362 but the one that was spoilt was bought much earlier and I can't remember the order or date. Willing to pay for repair cost

    Answer : [Re] Inquiry for the item from Joh****

    Hi, so sorry as we do not do repairing here. If let say the brand new item you purchase with manufacture defect, we can arrange for the exchange. so sorry about this.

Britax Compact Lightweight Stroller - Black /  Dark Berry
Britax Compact Lightweight Stroller - Black / Dark Berry
Item Q&A
Britax First Class Plus BX Car Seat | newborn to 18kg
Britax First Class Plus BX Car Seat | newborn to 18kg
Item Q&A
  • Question : Inquiry for the item from kat****Jul 22, 2019

    Hi, may I know the manufacture date of the seat?

    Answer : [Re] Inquiry for the item from kat****

    Hi, can we know which color you are interest in? We will help you to check accordingly.

    Question : [Re] Inquiry for the item from kat****

    Hi, midnight blue. Thanks for your help.

    Answer : [Re] Inquiry for the item from kat****

    Hi, are you reffering to moonlight blue as we do not have midnight blue?

    Question : [Re] Inquiry for the item from kat****

    Yes moonlight blue

    Answer : [Re] Inquiry for the item from kat****

    Hi, we have just check thru our physical stocks, I am so sorry as we currently only have available in red color and limited stocks for black.

    Question : [Re] Inquiry for the item from kat****

    Noted, what about the manufacture date for black Color?

    Answer : [Re] Inquiry for the item from kat****

    We will help you to check with the manufaturer, will get back to you once we have the reply from them.

    .
    (Jul 29, 2019 17:15)

  • Question : when will delivery beSep 01, 2018

    Hi, to check, if I place my order today. When will I be able to receive the item? As i need it urgently. Thanks.

    Answer : [Re] when will delivery be

    hi there, my wife just placed the order. Cart no: 121161478. Please let us know when we can receive the order, esp the infant car seat. As we will need it by coming thurs/fri if possible (6 or 7 Sep), please help us to have it asap, appreciate. thanks.

    Question : [Re] when will delivery be

    If you place an order today, you will received your item by delivery next Thursday or Friday.
    However, if you self collect the item. You can collect it from Monday if stock avilable.

    Answer : [Re] when will delivery be

    thanks. we placed our order this morning. hope to receive it soon!!

    Question : [Re] when will delivery be

    Hi, due to weekend closure, your parcel will be diapatched by today. You will recieve it 1- 3 working days.

  • Question : Inquiry for the item from ang****Jan 28, 2018

    What is moonlight blue?

    Answer : [Re] Inquiry for the item from ang****

    Hi, thanks for your interest.
    Attached image for your refence. We have also updated the imaegs in the listing.

  • Question : Inquiry for the item from Cec****Jan 03, 2018

    Hi
    My car seat belt is rather short and it’s an old Toyota Altis.
    Can this car seat be used for rear facing in my car?

    Do you do installation? :)

    Thanks

    Answer : [Re] Inquiry for the item from Cec****

    You can visit our showroom which located at 421, Tagore Industrial Avenue, #02-31/32 Tagore 8, S 787805. We can try to install on your car.

  • Question : Inquiry for the item from kwe****Dec 12, 2017

+View all Notice, FAQ, Q&A >>
Tomy Disney Happy Ball! Jumping Coaster
Tomy Disney Happy Ball! Jumping Coaster
Item Q&A
Britax Marathon Clicktight Convertible Car Seat | newborn to 29.4kg
Britax Marathon Clicktight Convertible Car Seat | newborn to 29.4kg
Item Q&A
  • Question : Inquiry for the item from who****Jun 20, 2019

    What’s the difference between the boulevard and the marathaon? Pics look the same.

    Does these come with isofix? Or just strap on option for installation?

    Do they come with any travel bag that we can bring using travel?

    Thank you

    Answer : [Re] Inquiry for the item from who****

    Hi, thank you for the interest.
    For Boulevard the head support is better.
    Both come with Isofix.
    Both do not have travel bag.