Q&A board

Q & A Lists
Item Question & Answer
*SG SELLER* MICHAEL KORS LADIES AND UNISEX WATCH | RUNWAY PARKER BRADSHAW LEXINGTON RITZ WREN
*SG SELLER* MICHAEL KORS LADIES AND UNISEX WATCH | RUNWAY PARKER BRADSHAW LEXINGTON RITZ WREN
Item Q&A
  • Question : Inquiry for the item from JoyMay 08, 2021

  • Question : Inquiry for the item from Derrick_villafuerteFeb 27, 2021

    Hi, I plan to buy a Michael Kors watch but wanted to inquire where is it from?

    Answer : [Re] Inquiry for the item from Derrick_villafuerte

    All michael kors watches are made in fossil factory. most of fossil factories are located in asia and china only fossil's top of the range comes from the factory in switzerland. their watch movements is from japan and assembled in china.
    thank you

    Question : [Re] Inquiry for the item from Derrick_villafuerte

    Ok. But this one guaranteed authentic right? Not OEM?

    Answer : [Re] Inquiry for the item from Derrick_villafuerte

    All our products are 100% authentic and we have a policy of 100% money back guarantee if it is not! thank you

    Question : [Re] Inquiry for the item from Derrick_villafuerte

    Thats good to hear! How about the warranty? Is it international warranty and i can bring to michael kors store?

    Answer : [Re] Inquiry for the item from Derrick_villafuerte

    Hi, our products are parallel imports, we only offer 1year sellers warranty for manufacturing defects. if there is any issue please contact us here and we will direct you to our current appointed watch service center. Alternatively you can also bring it to fossil watch center but you might have to pay a fee for it. thank you

    Question : [Re] Inquiry for the item from Derrick_villafuerte

    Oh ok. Im planning to give watch to my parents in Philippines. If ever it got spoiled, what can we do?

    Answer : [Re] Inquiry for the item from Derrick_villafuerte

    You can bring it over to fossil watch center there they should be able to assist you. if there is any issue unless you bring it back to us there is nothing much we can do about it unfortunately.
    thank you

  • Question : Inquiry related delivery from pinky_rubi89Nov 08, 2020

  • Question : Inquiry from alveriaabinOct 04, 2020

  • Question : Inquiry from alveriaabinOct 04, 2020

+View all Notice, FAQ, Q&A >>
[SG STOCK~ FREE DELIVERY] Tommy Hilfiger Mens Leather Wallet with Gift Box
[SG STOCK~ FREE DELIVERY] Tommy Hilfiger Mens Leather Wallet with Gift Box
Item Q&A
  • Question : Inquiry for the item from FZMar 27, 2021

  • Question : Inquiry for the item from tancharmaine59Aug 05, 2020

    Hi this item got certificate to verify?

    Answer : [Re] Inquiry for the item from tancharmaine59

    Dear customer, all our items are 100% authentic and are shipped directly from the US. Unfortunately we do not provide any authenticity certificate.

  • Question : Inquiry for the item from tancharmaine59Aug 04, 2020

  • Question : Inquiry for the item from dia****Feb 05, 2020

    Hi is this authentic?

    Answer : [Re] Inquiry for the item from dia****

    Dear customer, yes all our items are 100% authentic and we have a money back policy if you feel that it is not (:

    Question : [Re] Inquiry for the item from dia****

    ok

    Answer : [Re] Inquiry for the item from dia****

    Thank you

SG SELLER // AMERICAN BRAND WALLET // COACH [WOMEN WALLETS SALE]
SG SELLER // AMERICAN BRAND WALLET // COACH [WOMEN WALLETS SALE]
Item Q&A
  • Question : Inquiry for the item from YapMar 21, 2021

    Item comes with original box and tag?

    Answer : [Re] Inquiry for the item from Yap

    Hi it does not come with box, only the tag. thank you

Marc Jacobs Women Watch l Local Seller l Authentic
Marc Jacobs Women Watch l Local Seller l Authentic
Item Q&A
  • Question : 来自chwah_92会员的商品咨询。Mar 04, 2021

    Hi seller, may I know how long the warranty? If any problems, who should I contact and where to send to repair? Thanks

    Answer : [Re] 来自chwah_92会员的商品咨询。

    Hi, We provide 1year sellers warranty for manufacturing defects. if there is any issue please contact us here and we will direct you to our appointed watch service center. the current appointed one is located at Bedok, beside bedok mall

    Thank you

    Question : [Re] 来自chwah_92会员的商品咨询。

    Ok, thanks for the info

    Answer : [Re] 来自chwah_92会员的商品咨询。

    Welcome! have a great day!

  • Question : Inquiry for the item from wei****Dec 22, 2019

  • Question : Inquiry for the item from bennihoSep 29, 2020

  • Question : Inquiry for the item from jazzhweiSep 14, 2020

    hI seller!
    i intend to buy the watch. Do you help to shorten the length (for stainless steel strap)?

    Answer : [Re] Inquiry for the item from jazzhwei

    So sorry about it. We are unable to do it. You can bring it to any watch retailer they are able to do it at a charge of $5 to $8. Thanks

  • Question : Inquiry for the item from vik****Jun 01, 2020

    Is there any warranty?
    If have, may I know how long is the warranty and by who?

    Answer : [Re] Inquiry for the item from vik****

    Dear customer, yes the watch comes with 1 year local seller warranty. You may contact us directly should you have any issues with your watch (:

+View all Notice, FAQ, Q&A >>
*SG SELLER* EMPORIO ARMANI MENS AND LADIES WATCH | CLASSIC AVIATOR LUIGI AURORA SPORTIVO RENATO
*SG SELLER* EMPORIO ARMANI MENS AND LADIES WATCH | CLASSIC AVIATOR LUIGI AURORA SPORTIVO RENATO
Item Q&A
  • Question : Inquiry for the item from gabriella_shantellFeb 20, 2021

    Does it come with paper bag?? I need it as its a gift

    Answer : [Re] Inquiry for the item from gabriella_shantell

    Hi so sorry we do not provide any paper bags. thank you

    Question : [Re] Inquiry for the item from gabriella_shantell

    I placed an order how long will it take to send out? I need to receive it by 1st March

    Answer : [Re] Inquiry for the item from gabriella_shantell

    Hi your order will be dropped off at the qexpress pickup point today. upon being picked up it will reach you in 1-3 working days
    thank you

    Question : [Re] Inquiry for the item from gabriella_shantell

    Okayy

    Answer : [Re] Inquiry for the item from gabriella_shantell

    Welcome!

  • Question : Inquiry for the item from ngyc87Feb 20, 2021

  • Question : Inquiry related delivery from vinothchkyFeb 15, 2021

    Hi kindly update me how long ll take to delivery for India that Armani exchange

    Answer : [Re] Inquiry related delivery from vinothchky

    Already inquiries replied. Thank you.

  • Question : Inquiry related delivery from vinothchkyFeb 15, 2021

    Hi if I order today that Armani exchange how long it ll take delivery to India??

    Answer : [Re] Inquiry related delivery from vinothchky

    Hi, we do not do any oversea delivery. you may order it and ship it oversea yourself. thank you

  • Question : Inquiry for the item from MelvinchuashJan 31, 2021

+View all Notice, FAQ, Q&A >>
*SG SELLER* ARMANI EXCHANGE FOSSILS MEN AND LADIES WATCH SALE [FREE DELIVERY]
*SG SELLER* ARMANI EXCHANGE FOSSILS MEN AND LADIES WATCH SALE [FREE DELIVERY]
Item Q&A
  • Question : Inquiry for the item from AishFeb 02, 2021

  • Question : Inquiry for the item from hamlybearOct 23, 2020

    Hi, is the 1 year warranty with SG AX or Fossils? Or with seller?

    Answer : [Re] Inquiry for the item from hamlybear

    Seller Warranty. Thanks

    Question : [Re] Inquiry for the item from hamlybear

    Hi we will include you 1 year in house warranty. It come with 2 years international warranty, you can also bring it to the local service center but as it is imported directly from States , at time it might incurred certain charges depend on the problems with the watch. Thank you

Local Seller l 100% Authentic Coach l Kate Spade l Michael Kors | Wallet Wristlet Bag
Local Seller l 100% Authentic Coach l Kate Spade l Michael Kors | Wallet Wristlet Bag
Item Q&A
  • Question : Inquiry for the item from cy_hareJan 20, 2021

Local Seller l Fossil Watches Series l Free Delivery
Local Seller l Fossil Watches Series l Free Delivery
Item Q&A
  • Question : Inquiry for the item from rethina20Jan 19, 2021

    W10: BQ3110 - will this be restock?

    Answer : [Re] Inquiry for the item from rethina20

    Hi, Tentatively there is no restock for that model as we are revamping the fossil watch listing to update the selections. thank you

  • Question : Inquiry for the item from tan_573Aug 25, 2020

  • Question : Inquiry for the item from Col****Apr 15, 2020

    If purchase stainless steel watch... How do I adjust the length?

    Answer : [Re] Inquiry for the item from Col****

    It can be adjusted at any watch shop at the mall at a small charge

  • Question : Inquiry for the item from Col****Apr 14, 2020

    Hi are all watches authentic?

    Answer : [Re] Inquiry for the item from Col****

    Dear customer, yes all our items are 100% authentic (:

  • Question : Inquiry for the item from Mic****Feb 11, 2020

    Hi. Will ladies series 3 A17 be restocked?

    Answer : [Re] Inquiry for the item from Mic****

    Dear customer, so sorry which model are you referring to?

+View all Notice, FAQ, Q&A >>
[SG STOCK~ 2 DAYS DELIVERY] TIMBERLAND MENS LEATHER AND NYLON WALLETS  (WITHOUT BOX)
[SG STOCK~ 2 DAYS DELIVERY] TIMBERLAND MENS LEATHER AND NYLON WALLETS (WITHOUT BOX)
Item Q&A
  • Question : Inquiry for the item from hamu_luvJan 17, 2021

    Hi, is there any more stock for Cloudy Navy that's arriving soon?

    Answer : [Re] Inquiry for the item from hamu_luv

    Dear customer, there is no new shipment for cloudy navy at the moment. we have the break blue as well as the Baseline Navy

  • Question : Inquiry for the item from karen49tDec 21, 2020

[SG STOCK~ 2 DAYS DELIVERY] ADIDAS UNDER ARMOUR BACKPACK GYM SACK DUFFLE DUFFEL TOTE SLING BAG
[SG STOCK~ 2 DAYS DELIVERY] ADIDAS UNDER ARMOUR BACKPACK GYM SACK DUFFLE DUFFEL TOTE SLING BAG
Item Q&A
[100% Aᴜᴛʜᴇɴᴛɪᴄ ✔] | LOCAL STOCK | Coach | Michael Kors | Mens Leather Billfold Wallet Card Holder
[100% Aᴜᴛʜᴇɴᴛɪᴄ ✔] | LOCAL STOCK | Coach | Michael Kors | Mens Leather Billfold Wallet Card Holder
Item Q&A
  • Question : Inquiry for the item from JieyingDec 01, 2020

  • Question : Inquiry related delivery from kateyip88Aug 25, 2020

    Hi Seller,

    Please update the shipping status . thanks

    Answer : [Re] Inquiry related delivery from kateyip88

    Dear customer, your parcel will be handed over to the courier today. Qxpress will take 2-3 working days to deliver the item to you.

  • Question : Inquiry for the item from KaiAug 22, 2020

⭐ [SG STOCK~ 2 DAYS DELIVERY]  [100% AUTHENTIC I BRAND NEW ] CK MENS BIFOLD WALLETS (WITH GIFT BOX)
⭐ [SG STOCK~ 2 DAYS DELIVERY] [100% AUTHENTIC I BRAND NEW ] CK MENS BIFOLD WALLETS (WITH GIFT BOX)
Item Q&A
  • Question : Inquiry for the item from debniebyNov 25, 2020

[SG STOCK~ FREE DELIVERY~ FINAL CLEAROUT]  Kate Spade Coach Michael Kors Bags
[SG STOCK~ FREE DELIVERY~ FINAL CLEAROUT] Kate Spade Coach Michael Kors Bags
Item Q&A
  • Question : Inquiry for the item from CaitwynSep 10, 2020

  • Question : Inquiry for the item from fct_hanSep 02, 2020

  • Question : Inquiry related delivery from fig****Sep 18, 2019

SG SELLER [DIESEL MENS WATCHES SALE] [FREE DELIVERY] FINAL CLEARANCE
SG SELLER [DIESEL MENS WATCHES SALE] [FREE DELIVERY] FINAL CLEARANCE
Item Q&A
  • Question : Inquiry for the item from cal****Jun 23, 2020

    Hi, do you still have stock for DZ1657?

    Answer : [Re] Inquiry for the item from cal****

    Dear customer, yes DZ1657 is instock.

  • Question : Inquiry for the item from mis****Jan 09, 2020

    Hello,

    Do you have stocks for other models like DZ4422, DZ4328, DZ4464?

    Answer : [Re] Inquiry for the item from mis****

    Dear customer, sorry we dont have models like those.

  • Question : Inquiry related delivery from 244****Oct 01, 2019

    Usually how long do you take to respond to inquires and are you still active ???

    Answer : [Re] Inquiry related delivery from 244****

    Dear customer, yes we are active. We apologise for the delayed response, we are currently experiencing some technical issues on our side. How may i help you?

    We have replied to your previous chat. Please do let us know if you would like the watch still as we can send it out immediately with the next order. Thank you.
    (Oct 02, 2019 12:26)

[SG STOCK~ 2 DAYS FREE DELIVERY] TIMBERLAND MENS LEATHER WALLET WITH GIFT BOX
[SG STOCK~ 2 DAYS FREE DELIVERY] TIMBERLAND MENS LEATHER WALLET WITH GIFT BOX
Item Q&A
  • Question : Inquiry for the item from lin****Apr 17, 2020

    Hi seller, can u check if the item you sent me is option 4 Break Blue. It looks very different from your website picture and the pictures in the Review. This isn't even navy. It's more like black with smooth surface, instead of blue with texture as I saw in your pictures. Please advise urgently. :(

    Answer : [Re] Inquiry for the item from lin****

    Dear customer, so sorry about that. May I have a picture of the inside of the wallet to confirm the model? Thank you.

    Question : [Re] Inquiry for the item from lin****

    here it is.

    Answer : [Re] Inquiry for the item from lin****

    another pic

    Question : [Re] Inquiry for the item from lin****

    Dear customer, our sincere apologies. There seem to have been an error with the fulfilment. This is actually the cloudy (navy). Unfortunately fine break navy is currently out of stock. Would you like to change your order to something else or would this be okay?

    Answer : [Re] Inquiry for the item from lin****

    Thanks for your prompt reply. Would like to check
    - if there will be new stock for fine break blue coming?
    - can do refund?

    Question : [Re] Inquiry for the item from lin****

    So sorry customer, we will not be bringing in anymore stocks for now. And yes, you are able to request for a refund through your application and we will process it

    Answer : [Re] Inquiry for the item from lin****

    Ok, like to know how to pass back the wallet for refund / exchange?

    Question : [Re] Inquiry for the item from lin****

    You may request for the refund via the application and instructions will be sent to you by Qoo10 regarding the return. Thank you (:

  • Question : Inquiry related delivery from deo****Feb 18, 2020

  • Question : Inquiry related delivery from edz****Dec 21, 2019

    hi can please reply on the status of my missing order, ur not even replying about the status very poor customer service

    Answer : [Re] Inquiry related delivery from edz****

    Hi still no update?

    Question : [Re] Inquiry related delivery from edz****

    Hi, since i did not get any update please just refund it thanks

  • Question : Inquiry related delivery from xue****Nov 17, 2019

  • Question : Inquiry for the item from mis****Sep 30, 2019

    Which has coin compartment

    Answer : [Re] Inquiry for the item from mis****

    Dear customer, we don’t have any timberland with coin compartments. But you can take a look at our tommy hilfiger listings, those has some models with a coin compartment (:

+View all Notice, FAQ, Q&A >>