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Q & A Lists
Item Question & Answer
[Petit Kids Small Table]Multipurpose Safety Foldable Folding Mini Desk★6Kinds Child/Tea Table★Korea
[Petit Kids Small Table]Multipurpose Safety Foldable Folding Mini Desk★6Kinds Child/Tea Table★Korea
Item Q&A
Mini Wood Plant Display Stand★5 Colors 3 type Natural Vintage Eco-friendly Painting★Indoor/Outdoor
Mini Wood Plant Display Stand★5 Colors 3 type Natural Vintage Eco-friendly Painting★Indoor/Outdoor
Item Q&A
  • Question : Inquiry for the item from gracesgoehMay 02, 2021

  • Question : Inquiry for the item from hlmilk85Dec 14, 2020

    Hi, is it weather proof? Withstand rain and sun.

    Answer : [Re] Inquiry for the item from hlmilk85

    Dear customer, the finishing material is water-based varnish. Can be used outside. If you want to use it more firmly, apply it again. Thank you

Nap Bedding Set★Cotton/Kids/Baby/Children★Portable Quilts+Pillow+Pad/Zipper Bending/Blanket★Korea
Nap Bedding Set★Cotton/Kids/Baby/Children★Portable Quilts+Pillow+Pad/Zipper Bending/Blanket★Korea
Item Q&A
  • Question : Inquiry for the item from bonApr 20, 2021

    Hi, I'm interested in getting another sleeping set. Previously, I've purchased 2 bedding sets (URL: https://www.qoo10.sg/item/NAP-BEDDING-SET-KIDS-CHILDREN-ANTI-ALLERGY-QUILTS-PILLOW-PAD/451327084), items 2 and 3. I would like to find something similar. They are very soft and light. The quilt thickness is just nice. May I enquire if this item "OOPS" (URL: https://www.qoo10.sg/item/NAP-BEDDING-SET-COTTON-KIDS-BABY-CHILDREN-PORTABLE-QUILTS-PILLOW/683210505) texture is similar to the ones that I've purchased?

    Answer : [Re] Inquiry for the item from bon

    Dear customer, Both are anti-allergic, so the texture is similarly smooth. But the soft feeling is a little different. It can be a little thick. However, nap blankets are rarely very thick considering their portability. OOPS is also a product with good customer response. Please understand that it is difficult to explain in detail because of the large personal differences. Thank you,

    Question : [Re] Inquiry for the item from bon

    noted with thanks!

    Answer : [Re] Inquiry for the item from bon

    Thank you^^

[Lowenthal] Titanium Stone Frying Pan Wok Tow-Handle Grill Egg Baby Square Saute Casserole
[Lowenthal] Titanium Stone Frying Pan Wok Tow-Handle Grill Egg Baby Square Saute Casserole
Item Q&A
  • Question : Inquiry for the item from jaclee55Apr 29, 2021

    What’s the difference between stone and bulkan?

    Answer : [Re] Inquiry for the item from jaclee55

    Dear customer, I am sorry for the late reply. Other than color, the function is the same. Thank you.

  • Question : Inquiry for the item from devil_iciouslyJan 13, 2021

    Why yr egg pan can’t even fry an egg??all stuck!!
    Is this FAKKE pan??
    It’s NOT NON STICK!!
    Can’t even fry egg n fried rice!!
    Pls refund! Attached photos

    Answer : [Re] Inquiry for the item from devil_iciously

    Dear customer,
    After applying oil again, preheat over low heat and wipe with paper. Repeat this process two or three times before cooking again.
    We had a refund.
    You can check the refund in My Qoo10> Refunded> See Detail page .. (after 2 ~ 3days)
    The case is a full refund, not a partial refund, which is refunded to the original payment method.
    Your credit card will be refunded to your credit card. Depending on your card issuer, it may take up to 3~3 weeks.
    I'm very sorry I didn't satisfy you.
    If you can not confirm the refund, please contact us again.
    Thank you.

  • Question : Inquiry for the item from emi****Jun 06, 2020

    Does the lid suits both bulkhaul and stone frying pan or wok?

    Answer : [Re] Inquiry for the item from emi****

    Dear customer,
    The lid is common to all frying pans.
    Please order in a frying pan size.
    Thank you.

  • Question : Inquiry for the item from 971****May 23, 2020

    Hi, need to check whether you have only sell the glass lid for 08 Two handler wok 28cm & 11 Stone wok 30cm. Thanks

    Answer : [Re] Inquiry for the item from 971****

    Dear customer,
    We sell glass lids separately. The glass lids can be selected according to the size of the pan.
    Thank you.

    Question : [Re] Inquiry for the item from 971****

    Noted. Thanks

    Answer : [Re] Inquiry for the item from 971****

    Thank you very much! Stay safe and hope all is well.

  • Question : Inquiry for the item from lou****May 05, 2020

    Can these pans used on induction stove?

    Answer : [Re] Inquiry for the item from lou****

    Dear customer,
    This product is not for induction.
    Induction products can be purchased below.
    https://qoo.tn/B2fNlW/Q139944451

    In addition, frying pans for induction will continue to be listed.
    Thank you.

+View all Notice, FAQ, Q&A >>
BPA Free Food Grade Silicone  Ice Cube Tray/Baby Food Freezing Storage★Multi-purpose★1+1★Korea★
BPA Free Food Grade Silicone Ice Cube Tray/Baby Food Freezing Storage★Multi-purpose★1+1★Korea★
Item Q&A
  • Question : Inquiry for the item from BApr 18, 2021

  • Question : Inquiry for the item from nadn88Jan 19, 2021

    HI, YOUR OFFER NOW IS eg TYPE 12, 1+1=2 TRAYS, SO IF UNDER THE SAME COLUME AND I ORDER 1+1 15, SO NOW I WILL GET TOTAL(TYPE 12- 1+1=2. TYPE 15-1+1=2) 4 TRAYS WITH COVERS? CORRECT? TKS

    Answer : [Re] Inquiry for the item from nadn88

    Dear cutomer, All trays have covers. You can choose any combination of 12, 15. I attach an image. Please refer to it. Thank you

    Question : [Re] Inquiry for the item from nadn88

    TKS

    Answer : [Re] Inquiry for the item from nadn88

    TKS

    Question : [Re] Inquiry for the item from nadn88

    Thank you^^

  • Question : Inquiry for the item from dolphin_greenOct 06, 2020

    Hi seller may I know each tray the no of ml thanks

    Answer : [Re] Inquiry for the item from dolphin_green

    Dear customer, ml of each compartment is roughly as follows.
    Approx. 6/12 compartment tray is 18ml,
    15 compartment tray is 35ml
    24/40 compartment tray is 15ml. Thank you.

Window Zipper Type Premium Mosquito Net★Easy Opening /Insect Fly Bug Netting Mesh Screen Velcro Tape
Window Zipper Type Premium Mosquito Net★Easy Opening /Insect Fly Bug Netting Mesh Screen Velcro Tape
Item Q&A
  • Question : Inquiry for the item from muntajmohd25Apr 12, 2021

    Hi I would like to enquire.

    I am first time buyer and I have my widow measurement at 121 cm in width x 85cm in height, do you have for this size? or otherwise for my window measurement what would you recommend the best? Kindly advice. Thank you!

    Answer : [Re] Inquiry for the item from muntajmohd25

    Dear customer. I'm sorry for the late reply.

    Question : [Re] Inquiry for the item from muntajmohd25

    Does the window size include outside the frame?

    Answer : [Re] Inquiry for the item from muntajmohd25

    You can fold the remaining part or cut it after construction. I think it can be installed because it is a 1cm difference.

    Question : [Re] Inquiry for the item from muntajmohd25

    Okay sure, ya my measurement is including the frame. No worries i am awaiting for the shipment so have to try and see. Thank you 😊

    Answer : [Re] Inquiry for the item from muntajmohd25

    Thank you. I think you will receive the item today. ^^

    Question : [Re] Inquiry for the item from muntajmohd25

    Hi Joytree, i received your item but the thhing the velcro i only received 2, i need it for the 4 corners. The net cutting is perfect. Kindly advice thank you!

    Answer : [Re] Inquiry for the item from muntajmohd25

    Hi Joytree, i received your item but the thhing the velcro i only received 2, i need it for the 4 corners. The net cutting is perfect. Kindly advice thank you!

    Question : [Re] Inquiry for the item from muntajmohd25

    And also the pin i received is totally different from your pictures

    Answer : [Re] Inquiry for the item from muntajmohd25

    Dear customer, The pin in the picture is basically a push pin included in the item.

    Question : [Re] Inquiry for the item from muntajmohd25

    Push pins in detailed description are additional pins to purchase.

  • Question : Inquiry for the item from jea****Jul 11, 2020

  • Question : Inquiry for the item from cns****Feb 12, 2020

  • Question : Inquiry for the item from cns****Feb 06, 2020

  • Question : Inquiry for the item from fen****Apr 25, 2019

    Hi may i know the material of the mosquito ner? Nylon / Polyestor or fibreglass?

    Answer : [Re] Inquiry for the item from fen****

    Dear customer,
    Its material is fibreglass.
    Thank you.

[Time design]Double-sided Wall Clock/Hang-on-the-wall Silent Clock/Natural Vintage Modern/Living Roo
[Time design]Double-sided Wall Clock/Hang-on-the-wall Silent Clock/Natural Vintage Modern/Living Roo
Item Q&A
  • Question : Inquiry for the item from Dulcet99Apr 17, 2021

    Hi, I would like to check what is the measurement such as height and width, the clock face. Are they run on batteries- how many and what type? Easy to change? Any warranty?

    Thanks

    Answer : [Re] Inquiry for the item from Dulcet99

    Dear customer, please refer to the image for the detailed size. The batteries are AA-type, one for each watch.
    It is difficult to tell exactly what batteries have different life expectancy for each manufacturer. Usually it's about two years. The warranty is one month. The warranty is one month. Thank you

  • Question : Inquiry for the item from lindajie86Feb 24, 2021

    How much is the weight?

    Answer : [Re] Inquiry for the item from lindajie86

    Dear customer, Each product has a different weight. It is about 400~600g. Thank you.

NEOFLAM Steam Plus Egg Pan+ Silicone Rim Square Glass Lid★Xtrema Ceramic Coating★27×49cm Korea
NEOFLAM Steam Plus Egg Pan+ Silicone Rim Square Glass Lid★Xtrema Ceramic Coating★27×49cm Korea
Item Q&A
  • Question : Inquiry for the item from lavenderdrimzApr 13, 2021

    Do u sell the glass lid on only?

    Answer : [Re] Inquiry for the item from lavenderdrimz

    Dear customer~
    The manufacturer does not sell the lid separately. I hope your kind understanding on the unsatisfactory reply.
    Thank you.

Titanium Stone Frying Pan Four Egg Hole★Brunch Square Pan★Cooking Cookware★Made in Korea
Titanium Stone Frying Pan Four Egg Hole★Brunch Square Pan★Cooking Cookware★Made in Korea
Item Q&A
  • Question : Inquiry for the item from lavenderdrimzApr 07, 2021

  • Question : Inquiry for the item from LollipopMar 30, 2021

  • Question : Inquiry for the item from shelbystanlyOct 11, 2020

    Is 4 hole pan comes with cover?

    Answer : [Re] Inquiry for the item from shelbystanly

    Dear customer, Covers must be purchased separately. Thank you.

    Question : [Re] Inquiry for the item from shelbystanly

    Which one to choose?

    Answer : [Re] Inquiry for the item from shelbystanly

    Dear customer, I'm sorry. I was mistaken.
    The previous model could use a 24cm glass lid with 24cm.
    However, as the model of the 4egg pan is updated,
    the diameter is slightly larger, so the normal glass lid does not fit.
    Lids like this design can be used.
    Please refer to the url. https://qoo.tn/BybnKX/Q100918335
    Thank you.

    Question : [Re] Inquiry for the item from shelbystanly

    How many cm for the pan lid cover?

    Answer : [Re] Inquiry for the item from shelbystanly

    Dear customer,
    4 The egg pan is slightly smaller than the 28cm lid.
    https://qoo.tn/BybnKX/Q100918335
    The lid of the url above is a frying pan lid that can be used up to 26~30cm, so all can be used.
    If you only want to buy the lid separately, it is a repurchase so I will give you a 2$ discount.
    Thank you.

  • Question : Inquiry for the item from JaniceSep 29, 2020

  • Question : Inquiry for the item from aisharapsenJul 29, 2020

    I received all the items but the glass lid handle is missing. i checked the box and the wrapping but no handle

    Answer : [Re] Inquiry for the item from aisharapsen

    Dear customer ~
    I'm very sorry.
    Thank you for the photos you have provided.
    Please kindly understand that the mistake was committed unintentionally and we do not intend to cause you any trouble or inconvenience.
    We are hoping for your kind understanding towards this matter.
    The handle will be shipped immediately.
    We can't confirm your order number when you contact us via the bulletin board.
    If you inquire at your order number, we can guide you more accurately.
    Thank you.

    Question : [Re] Inquiry for the item from aisharapsen

    ok I will reply through the order number. sorry

    Answer : [Re] Inquiry for the item from aisharapsen

    Already answered inquiry. If you have another any question, please contact to us.

+View all Notice, FAQ, Q&A >>
Soy Wax★Candle Making DIY★Silk Gel Coconut Paraffin Sand Natural CL-520 Golden★10kinds 1kg 2kg 4kg
Soy Wax★Candle Making DIY★Silk Gel Coconut Paraffin Sand Natural CL-520 Golden★10kinds 1kg 2kg 4kg
Item Q&A
  • Question : Inquiry for the item from iluvfishballMar 28, 2021

  • Question : Inquiry for the item from iluvfishballMar 28, 2021

  • Question : Inquiry for the item from JamieDec 16, 2020

  • Question : Inquiry for the item from JamieDec 09, 2020

  • Question : Inquiry for the item from friendsalwsSep 30, 2020

+View all Notice, FAQ, Q&A >>
[SAMSUNG]Induction the Plate 2 White + Dedicated Container Package★IH Wide Pan★NZ60R7703PWB
[SAMSUNG]Induction the Plate 2 White + Dedicated Container Package★IH Wide Pan★NZ60R7703PWB
Item Q&A
  • Question : Inquiry for the item from cutylevenderMar 17, 2021

  • Question : Inquiry related delivery from mickie_bxiahDec 04, 2020

    Have you send to Malaysia before? how long for custom clearance and tax

    Answer : [Re] Inquiry related delivery from mickie_bxiah

    Dear customer,
    We don't have a record of selling this product to Malezia before.
    It was sold only in Singapore.
    Custom clearance and tax are different for each product, so it's hard to check.
    It would be correct to contact the Mallegia Customs Service directly.
    If you have any further questions, please do not answer to ask.
    I hope your kind understanding on the unsatisfactory reply.
    Thank you.

  • Question : Inquiry related delivery from mickie_bxiahDec 02, 2020

    Have you send to Malaysia before? how long for custom clearance and tax

    Answer : [Re] Inquiry related delivery from mickie_bxiah

    Dear customer,
    We don't have a record of selling this product to Malezia before.
    It was sold only in Singapore.
    Custom clearance and tax are different for each product, so it's hard to check.
    It would be correct to contact the Mallegia Customs Service directly.
    If you have any further questions, please do not answer to ask.
    I hope your kind understanding on the unsatisfactory reply.
    Thank you.

  • Question : Inquiry related return and exchange from mickie_bxiahDec 01, 2020

    Any warranty ? can it use in malaysia?
    How about return policy if it is defect item?

    Answer : [Re] Inquiry related return and exchange from mickie_bxiah

    Dear customer, The warranty period is 1 year. If a breakdown occurs during use, please send it to us if repair is not possible at Samsung Service Center in Malaysia. After a year, you may have to pay the shipping address and repair fees. Thank you

【Korea NO.1 ENEX】LOY Mesh Legless Chair★Backrest design patented /Excellent Quality/Foldable/Easy to handle/Easy Move ★Ergonomic dual backrest★Durable structure/Reading/Work/Student/Furniture
【Korea NO.1 ENEX】LOY Mesh Legless Chair★Backrest design patented /Excellent Quality/Foldable/Easy to handle/Easy Move ★Ergonomic dual backrest★Durable structure/Reading/Work/Student/Furniture
Item Q&A
Mobile Desktop Stand/Easy Move Gamming CPU PC/MAC Trolly/Computer Tower Cart/Desk Shoes Rack/Korea
Mobile Desktop Stand/Easy Move Gamming CPU PC/MAC Trolly/Computer Tower Cart/Desk Shoes Rack/Korea
Item Q&A
  • Question : Inquiry for the item from emilyyongtyMar 22, 2021

    Hi, what is the material of this CPU stand? Can we change the wheels easily by ourselves?

    Answer : [Re] Inquiry for the item from emilyyongty

    Dear customer, The material is PP. The wheels are removable and can be exchanged, but they must match the product. Thank you.

  • Question : Inquiry for the item from yukithurNov 22, 2020

  • Question : Inquiry for the item from OliviaAug 11, 2020

    Hi for the adjustable one what is the max weight it can support?

    Answer : [Re] Inquiry for the item from Olivia

    Dear customer,
    The load can be up to 18 kg.
    Please note that when the expansion is maximized,
    the load in the middle part may be weak.
    Thank you.

  • Question : Inquiry for the item from ian****Jun 08, 2020

    Hi, can this fit the NZXT H510 case?

    Answer : [Re] Inquiry for the item from ian****

    Dear customer~
    I do not know exactly about the above products.
    Can you tell me the size?
    I hope your kind understanding on the unsatisfactory reply.
    Thank you.

  • Question : Inquiry for the item from ama****Feb 06, 2020

    For the adjustable width for large CPU.
    I understand that it can hold up to 34cm but this 34cm is the size of the internal or the external size?

    Answer : [Re] Inquiry for the item from ama****

    Dear customer,
    34cm is the outer width.
    The inside of the maximum width is 29cm.
    Thank you

+View all Notice, FAQ, Q&A >>
BPA Free Food Grade Silicone Ice Cube Tray/Baby Food Freezing Storage Container★10 Compartment★Korea
BPA Free Food Grade Silicone Ice Cube Tray/Baby Food Freezing Storage Container★10 Compartment★Korea
Item Q&A
  • Question : Inquiry for the item from limlaychengMar 21, 2021

  • Question : Inquiry for the item from Fab****Mar 23, 2020

    How many ML per strip?

    Answer : [Re] Inquiry for the item from Fab****

    Dear customer,
    1 Strip has 110 ~ 130ml.
    Thank you.

White Mini Garden★Plant Display Stand★Movable Flowers Pot Flowerpot rack/Home Gardening Garden
White Mini Garden★Plant Display Stand★Movable Flowers Pot Flowerpot rack/Home Gardening Garden
Item Q&A
  • Question : Inquiry for the item from eleanorconstanceMar 18, 2021

  • Question : Inquiry for the item from 211****Jun 05, 2019

    Hi,

    Do you sell item C in white color?
    Apparently the tube was too short for my plant display, I’m fine paying for item C.

    Answer : [Re] Inquiry for the item from 211****

    Dear customer,
    I'm sorry. Unfortunately, this is only sold as one unit. Do not sell parts separately.
    Thank yuo

Kitten Fountain Ballpoint Pens 0.38/Java Korea/ CNY Gift 11p set
Kitten Fountain Ballpoint Pens 0.38/Java Korea/ CNY Gift 11p set
Item Q&A
  • Question : Inquiry for the item from prettyeverydayMar 20, 2021

    Is it only available in mixed colors? Can I buy just black and blue pens?

    Answer : [Re] Inquiry for the item from prettyeveryday

    Dear customer, This product is a set product. There is no case for only black and blue. Thank you.

Nordic Style Window Shade Curtain/Valance Sunshade/Roman Fabric★Door Curtain Wall Deco/Pannel Pannels/Solid Natural DESIGN/Homewarming/Home Deco/Kids Room/Kitchen/Dining room
Nordic Style Window Shade Curtain/Valance Sunshade/Roman Fabric★Door Curtain Wall Deco/Pannel Pannels/Solid Natural DESIGN/Homewarming/Home Deco/Kids Room/Kitchen/Dining room
Item Q&A
  • Question : Inquiry for the item from EveMar 06, 2021

  • Question : Inquiry for the item from len****Oct 19, 2019

    Do you still have stock for the
    - Star design
    - Black
    - 45 x 65 cm

    Answer : [Re] Inquiry for the item from len****

    Dear customer,
    All Star Series you inquired are in stock. (Simple, black)
    Thank you.

Self Fusing Silicone Rubber 2 Tape/Non-adhesive★Waterproof/Wire/Hose/Electric insulation★V-TEC Kore
Self Fusing Silicone Rubber 2 Tape/Non-adhesive★Waterproof/Wire/Hose/Electric insulation★V-TEC Kore
Item Q&A
  • Question : Inquiry for the item from marmarMar 05, 2021

    Is this safe to use on leaking water heater pipes?

    Answer : [Re] Inquiry for the item from marmar

    Dear customer, It has a heat resistance of 230 degrees. It can also be used for water heater pipes. Thank you.

    Question : [Re] Inquiry for the item from marmar

    Thank you!

    Answer : [Re] Inquiry for the item from marmar

    Thank you^^

Fragrance Oil USA France★Soy Candle Diffuser Making DIY★200ml 500ml★Phthalates Free/100kinds
Fragrance Oil USA France★Soy Candle Diffuser Making DIY★200ml 500ml★Phthalates Free/100kinds
Item Q&A
  • Question : Inquiry for the item from meryrobensMar 08, 2021

  • Question : Inquiry for the item from meryrobensMar 08, 2021

  • Question : Inquiry related delivery from joeyy.tanzyOct 15, 2020

    Hi! Can I check how long does shipping take to singapore?

    Answer : [Re] Inquiry related delivery from joeyy.tanzy

    Dear customer,
    This item is shipped directly to the manufacturer, and it takes about 2 days to prepare the product. You can receive it within 4-5 days after arriving at Qxpress. After ordering, it will take about a week for you to receive it.
    Thank you.

Large Size Light Metal Candle Warmer+Halogen 35w Bulb 1+1★34kinds Yangkee Candle★USA FDA
Large Size Light Metal Candle Warmer+Halogen 35w Bulb 1+1★34kinds Yangkee Candle★USA FDA
Item Q&A
  • Question : Inquiry for the item from ceestudent09Feb 24, 2021

    Do i need to select halogen bulb? Or this one for extra bulb?

    Answer : [Re] Inquiry for the item from ceestudent09

    Dear customer, Two bulbs are shipped. If you want more, you can add it. Thank you.

  • Question : Inquiry for the item from Sam****Dec 09, 2019

    Does the lumiere candle warmer comes with adjustable brightness?

    Answer : [Re] Inquiry for the item from Sam****

    Dear cutomer,
    This does not control the brightness of the light.
    Touch and timer type warmers will be released in our shop soon.
    Thank you.

  • Question : Inquiry for the item from chu****Nov 19, 2019

    Does the order come with 1 light bulb or I need to top up extra for 1 light bulb?

    Answer : [Re] Inquiry for the item from chu****

    Dear customer,
    2 light bulbs will be sent out.
    Thank you^^

  • Question : Inquiry for the item from rai****Nov 13, 2019

  • Question : Inquiry for the item from alv****Jul 15, 2019

    Hi.

    Is the plug Singapore plug?

    Answer : [Re] Inquiry for the item from alv****

    Dear customer
    Available in Singapore.
    Thank you.

+View all Notice, FAQ, Q&A >>
【SENSEMOM】Refrigerator Container Set★Freezer Food Storage/Tray+Subdivision★KITCHEN Organizer
【SENSEMOM】Refrigerator Container Set★Freezer Food Storage/Tray+Subdivision★KITCHEN Organizer
Item Q&A
  • Question : Inquiry for the item from RennaFeb 18, 2021

    Hi,
    Does the price include the basket?
    I am only interested in purchasing the containers.
    What should I do in order to only purchase the boxes?
    Thank you

    Answer : [Re] Inquiry for the item from Renna

    Dear customer, I'm sorry for the late reply. The containers are available at the following url. https://qoo.tn/BsaVYX/Q100918335 Thank you.

  • Question : Inquiry for the item from zoecham2003Feb 01, 2021

  • Question : Inquiry for the item from joyzzchuaJan 15, 2021

    For Premium A, the Subdivision Container can i change all L1 to L2 (1000ml)

    Answer : [Re] Inquiry for the item from joyzzchua

    Dear customer, Changes are possible. Please contact us after purchase.

    Question : [Re] Inquiry for the item from joyzzchua

    Thank you!

  • Question : Inquiry for the item from mouse_yiJan 01, 2021

    Do you sell the box only?

    Answer : [Re] Inquiry for the item from mouse_yi

    Dear customer, Baskets are sold separately. You can purchase it from the url below, and purchase the tray of 05. Thank you.

    https://qoo.tn/BG5nUX/Q139944451

  • Question : Inquiry for the item from kui_beng86Dec 13, 2020

+View all Notice, FAQ, Q&A >>
Foot Hand Care Treatment♥Hydrogel Socks Gloves♥Exfoliation Nutrition Moisture Skin Recovery♥Korea
Foot Hand Care Treatment♥Hydrogel Socks Gloves♥Exfoliation Nutrition Moisture Skin Recovery♥Korea
Item Q&A
  • Question : Inquiry for the item from cynFeb 18, 2021

    can these type of socks be washed? if so, how do you wash them?

    Answer : [Re] Inquiry for the item from cyn

    Dear customer, Items can be washed. Washing machine is not available and should be washed in running water. please wash it lightly with hand washing. Thank you.

  • Question : Inquiry for the item from Viv****Mar 27, 2019

Window Solar Film★Glass Insulation /UV Blocking Rate 99%/Infrared cut 99%★Privacy/Typhoon Protection
Window Solar Film★Glass Insulation /UV Blocking Rate 99%/Infrared cut 99%★Privacy/Typhoon Protection
Item Q&A
  • Question : Inquiry for the item from Koh_e_kFeb 13, 2021

  • Question : Inquiry for the item from ohc****Nov 25, 2019

  • Question : Inquiry for the item from mok****Jul 17, 2019

    SK 8
    Infrared block 80%
    UV block 99%
    Trans 05/15/35/60

    I am interested in both infrared and UV blocks.
    I understand UV block remains the same if l take Trans 60.
    My query is : Will the infrared block be reduced if l take 60 trans?
    How much is the cost SK 8 1 basic roll and SK 9 respectively?

    Answer : [Re] Inquiry for the item from mok****

    Dear customer
    Ultraviolet rays and infrared rays are not related to transmittance.
    Ultraviolet rays and infrared rays are the same.
    The default size is 1m * 1.5m.
    So the price can vary, the exact prices please see the options.
    Thank you.

  • Question : Inquiry for the item from les****Jun 28, 2019

  • Question : Inquiry for the item from gue****May 07, 2019

    Dear Sir,
    Good evening.
    I am interested in the SK-9S with 15% transmissivity. The cost shown is $79.80.
    This price is for 5m x 150cm roll or it is only for 1 m x 150cm roll ?
    Hope to hear from you . Thank you.

    Answer : [Re] Inquiry for the item from gue****

    Dear customer,
    One meter price. This type is expensive and thick film.
    If you want to buy 5M, click url. You can buy it more cheaply.
    Thank you.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=655844132

+View all Notice, FAQ, Q&A >>
Window Solar Film★Glass Insulation /UV Blocking Rate 99%/Infrared cut 99%★Privacy Frosted/Typhoon
Window Solar Film★Glass Insulation /UV Blocking Rate 99%/Infrared cut 99%★Privacy Frosted/Typhoon
Item Q&A
  • Question : Inquiry for the item from Koh_e_kFeb 13, 2021

  • Question : Inquiry for the item from swo****Jul 30, 2019

    Hi, I have 6 windows which is 170cm * 50 cm. How can I order?

    Answer : [Re] Inquiry for the item from swo****

    To prevent wasting

    Question : [Re] Inquiry for the item from swo****

    Dear customer,
    If you purchase 4m, construction is possible.
    Thank you.

  • Question : Inquiry for the item from mok****Jul 17, 2019

    When we SK 8 we in stock?
    What is the pricing?

    Answer : [Re] Inquiry for the item from mok****

    Already answered inquiry. If you have another any question, please contact to us.

Curtain Accessories/ Ring 6Color/ Clip Ring Lovely vintage design / Hook/ Pin White Black Silver Bronze / High Quality Made in Korea
Curtain Accessories/ Ring 6Color/ Clip Ring Lovely vintage design / Hook/ Pin White Black Silver Bronze / High Quality Made in Korea
Item Q&A
  • Question : Inquiry for the item from BunnyFeb 08, 2021

SOFA COVER Pad★ICE Cool Fabric Non-Slip/Rug Couch Seat Floor Mat★3 4 Persons★Made in Korea
SOFA COVER Pad★ICE Cool Fabric Non-Slip/Rug Couch Seat Floor Mat★3 4 Persons★Made in Korea
Item Q&A
  • Question : Inquiry for the item from florenceskohFeb 04, 2021

    Does the sofa pad come in a 2-seater size?

    Answer : [Re] Inquiry for the item from florenceskoh

    Dear customer, The sofa pad of this design does not have a 2-seater. Usually, the size is 60*120~125cm for 2-seater, and the 2-seater sofa pad will be updated soon. Thank you.

  • Question : Inquiry for the item from elmocookie99Jan 08, 2021

    Can i machine wash this?

    Answer : [Re] Inquiry for the item from elmocookie99

    Dear customer,
    Washing in the washing machine is possible. Wash with a mild detergent. Thank you.

Pet Electric Shaver❤Titanium+Ceramic Blade/Hair Clipper/Dog Trimmer Grooming/Cat Razor/Rechargeable
Pet Electric Shaver❤Titanium+Ceramic Blade/Hair Clipper/Dog Trimmer Grooming/Cat Razor/Rechargeable
Item Q&A
  • Question : Inquiry related delivery from angeliatingJan 29, 2021

    Hi Seller, may i know if i order now, how fast can i receive the item?

    Answer : [Re] Inquiry related delivery from angeliating

    Dear customer, When you order, it can be shipped within 2-3 days. You will receive the item 4-7 days after shipment. Thank you

  • Question : Inquiry for the item from lee****Jul 27, 2019

    May i know noise level ? Between 1 - 5
    1 low - 5 noisy. My dog won't shave if machine has loud noise

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    Videos are not attached. It is the sound of electric shaver. If you want video, you can send it by email. Please contact hazebue@naver.com.
    Thank you.

  • Question : Inquiry for the item from Viv****Jun 29, 2019

    Hi there is no charger onli usb...is there a must to change to scale 2.0.

    Answer : [Re] Inquiry for the item from Viv****

    Dear customer,
    You only need to adjust to 2.0 when you replace the blade.
    Can not charge? When charging, it does not matter the position of the blade.
    Please contact me with your order number. You can not confirm your order on the bulletin board.

    Question : [Re] Inquiry for the item from Viv****

    What is the scale for like 0.8 to 2?i mean is there any charger attached. I onli have usb inside the box.

    Answer : [Re] Inquiry for the item from Viv****

    Dear customer,
    The number is to adjust the length of the blade.
    And You must charge it with usb in the box.
    If you have any further questions, please do not hesitate to ask.
    Thank you.

  • Question : Inquiry for the item from Viv****Jun 29, 2019

    Is it other usb charger also can use.

    Answer : [Re] Inquiry for the item from Viv****

    Dear customer,
    If it is the same type, it can be charged with other usb charger.
    Please refer to the picture.
    Thank you.

  • Question : Inquiry from pea****May 22, 2019

    Hi, do you have any ready stock?

    Answer : [Re] Inquiry from pea****

    Dear customer,
    It will be restocked tomorrow.
    Thank you.

【DIY Eco Board Wood】Document Tray★Letters Papers Organiser Rack★Organizers File Desk Drawer Holder
【DIY Eco Board Wood】Document Tray★Letters Papers Organiser Rack★Organizers File Desk Drawer Holder
Item Q&A
  • Question : Inquiry for the item from iths2006Jan 26, 2021

    Hello Seller,

    Your price consists of how many layer or trays?

    Thank you.

    Answer : [Re] Inquiry for the item from iths2006

    Dear customer, This is the price of 1 layer.
    There are also other products in several layers.
    Please refer to the picture. Thank you.

    Question : [Re] Inquiry for the item from iths2006

    Please refer to the picture.