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Q & A Lists
Item Question & Answer
⭐RESTOCK⭐White/ Premium 3D Disposable Face Mask50pcs /Adult mask/MASK 50PCS/KF94 MASK
⭐RESTOCK⭐White/ Premium 3D Disposable Face Mask50pcs /Adult mask/MASK 50PCS/KF94 MASK
Item Q&A
  • Question : Inquiry for the item from gniitilMay 16, 2021

  • Question : Inquiry for the item from m_gottApr 04, 2021

    Hi. What are the measurements for 4_korea 3d white mask 30pcs (MK 3D disposable masks)?

    Answer : [Re] Inquiry for the item from m_gott

    Hi.

    Question : [Re] Inquiry for the item from m_gott

    Thanks.

    Answer : [Re] Inquiry for the item from m_gott

    Thank you.

  • Question : Inquiry for the item from jingjing.67Apr 04, 2021

    May I know how wide is this as standard adult is too big for me?

    Answer : [Re] Inquiry for the item from jingjing.67

    HI. Please check the attached picture.

    Question : [Re] Inquiry for the item from jingjing.67

    Sry, I do not understand, does this fit lady with smaller face?

    Answer : [Re] Inquiry for the item from jingjing.67

    Hi. We haven't seen a real model, so we don't know. Sorry.

  • Question : Inquiry for the item from lynnMar 22, 2021

    Whats the size for the first option?

    Answer : [Re] Inquiry for the item from lynn

    Hi. Same as pink.

  • Question : Inquiry for the item from tcc0610Mar 20, 2021

    Hi the black colour mask... front and back both is black colour ?

    Answer : [Re] Inquiry for the item from tcc0610

    Hi. Yes. All black!

+View all Notice, FAQ, Q&A >>
WHIPURE KF94 MASK 50PCS /Clean Guard /PREVENT KF94 MASK 50PCS/Kids
WHIPURE KF94 MASK 50PCS /Clean Guard /PREVENT KF94 MASK 50PCS/Kids
Item Q&A
  • Question : Inquiry for the item from claireMay 16, 2021

  • Question : Inquiry for the item from 364May 04, 2021

  • Question : Inquiry for the item from Klislim3188Mar 03, 2021

    Hi, whipure is with MB Filter? Please advise

    Answer : [Re] Inquiry for the item from Klislim3188

    Hi. MB Filter. It is a KF94 high quality mask.

  • Question : Inquiry for the item from jisooya993Feb 27, 2021

    Hi, is there any size for this mask for adult?

    Answer : [Re] Inquiry for the item from jisooya993

    Hi. Type1,2,3 are for adult.

  • Question : Inquiry for the item from osq_rach13Jan 30, 2021

+View all Notice, FAQ, Q&A >>
NO.1 3-PLY Disposable Face Kids Mask/kids mask / KF94 /50pcs per pack/ IN STOCK / Box Pack
NO.1 3-PLY Disposable Face Kids Mask/kids mask / KF94 /50pcs per pack/ IN STOCK / Box Pack
Item Q&A
  • Question : Inquiry for the item from claireMay 14, 2021

  • Question : Inquiry for the item from leoraynezJan 23, 2021

    Hi which one is the biggest size for kids? N Can I received by Tuesday? Tks

    Answer : [Re] Inquiry for the item from leoraynez

    Hi. "Type12_KF94 kids 20pcs(8-14 years) mask" is the largest. Delivery will be delivered within one week.

  • Question : Inquiry for the item from cin_dee18Jan 20, 2021

  • Question : Inquiry for the item from cath1206Jan 21, 2021

  • Question : Inquiry related delivery from viviansalem343Jan 13, 2021

+View all Notice, FAQ, Q&A >>
★QOO10 LOWEST PRICE★The【OOZOO Face Inshot PREMIUM Facial Mask
★QOO10 LOWEST PRICE★The【OOZOO Face Inshot PREMIUM Facial Mask
Item Q&A
  • Question : Inquiry for the item from jaceyeoMay 13, 2021

    Hi the hydro mask is now sold by per piece and no longer 5 pieces in a box ?

    Answer : [Re] Inquiry for the item from jaceyeo

    Hi. If you purchase 5 or more, we ship them in a box. Thank you.

  • Question : Inquiry for the item from clu4878Sep 28, 2020

    Hello, may I know the manufacturing/ expiry date?

    Answer : [Re] Inquiry for the item from clu4878

    Hi. it is 2021/12. Thank you,

  • Question : Inquiry for the item from neo_jessAug 17, 2020

4 for Free [STL]Premium Home training Pilates yoga T-shirts Collection
4 for Free [STL]Premium Home training Pilates yoga T-shirts Collection
Item Q&A
  • Question : Inquiry for the item from shiy-May 09, 2021

    Hi will you restock modal shirt?

    Answer : [Re] Inquiry for the item from shiy-

    Hi. It will probably be in stock in July-August.

  • Question : Inquiry from friedbaconandmetalrosesJan 21, 2021

  • Question : Inquiry for the item from christeve007Dec 17, 2020

    Hi, will you be restocking Soft Stretch Modal tshirt in M size soon? in White and Black

    Answer : [Re] Inquiry for the item from christeve007

    Hello. It is expected to be in stock next May. Because it is winter in Korea.

  • Question : Inquiry for the item from leow_phaylingNov 04, 2020

    May I know if the Soft Stretch Modal Tshirt is at least 40cm Shoulder width?

    Thank you.

    Answer : [Re] Inquiry for the item from leow_phayling

    Hi. WS - 44 WM - 46 WL - 48

  • Question : Inquiry related delivery from brendabrenda0016Oct 25, 2020

+View all Notice, FAQ, Q&A >>
[STL] Lowest Price ! 1+1Premium up leggings pants /Made in Korea /Quick-dry/leggings / Pants / Yoga
[STL] Lowest Price ! 1+1Premium up leggings pants /Made in Korea /Quick-dry/leggings / Pants / Yoga
Item Q&A
  • Question : Inquiry for the item from gemmaApr 28, 2021

    Hi Seller, why the advertise price is different from the sale price? On the picture it says 29.90 but the Sale Price is 34.90? Please refer to the attach file. Thanks.

    Answer : [Re] Inquiry for the item from gemma

    Hi. Promotion is over.

  • Question : Inquiry for the item from lokephooisanFeb 16, 2021

  • Question : Inquiry for the item from jiazhenlauraJan 21, 2021

  • Question : Inquiry for the item from vivien.gohhhJan 13, 2021

  • Question : Inquiry for the item from KaiNov 12, 2020

    Hi seller,
    Advertised at $24.90 for two. Why when I pressed button to buy its $27.90v

    Answer : [Re] Inquiry for the item from Kai

    Hi. Please contact Qoo10 Customer Center.

+View all Notice, FAQ, Q&A >>
[MADE IN KOREA] Clean Guard /PREVENT KF94 KOREA MASK 100PCS
[MADE IN KOREA] Clean Guard /PREVENT KF94 KOREA MASK 100PCS
Item Q&A
  • Question : Inquiry for the item from rainzfanApr 26, 2021

    Anycare black mask inside is white?

    Answer : [Re] Inquiry for the item from rainzfan

    Also is it 3-ply?

    Question : [Re] Inquiry for the item from rainzfan

    Hi. Inside is black and 3-ply.

    Answer : [Re] Inquiry for the item from rainzfan

    Hi. Inside is white(no black) and 3-ply.

    Question : [Re] Inquiry for the item from rainzfan

    Ok tks

    Answer : [Re] Inquiry for the item from rainzfan

    Thank you.

  • Question : Inquiry for the item from KarMar 29, 2021

    :WHIPURE KF94MASK Is individual packet??

    Answer : [Re] Inquiry for the item from Kar

    Hi. Yes.

    Question : [Re] Inquiry for the item from Kar

    individual packing.

🔥[STL] Qoo10 SALE in Set 🔥1+1 Premium Leggings +Perfect Tank  /Made in Korea /Quick-dry/leggings /
🔥[STL] Qoo10 SALE in Set 🔥1+1 Premium Leggings +Perfect Tank /Made in Korea /Quick-dry/leggings /
Item Q&A
  • Question : Inquiry from denise_tsxzApr 19, 2021

  • Question : Inquiry for the item from dianalim1969Apr 13, 2021

  • Question : Inquiry for the item from Paris CDec 10, 2020

    Hi seller,
    Any re-stocking coming soon for your legging pants in Ivory colour?? Previously I remembered you have option for us in Ivory colour but not currently😢. I shall wait to place order for that if you're restocking soon. Hope for your swift reply. Thanks.

    Answer : [Re] Inquiry for the item from Paris C

    Hi. There are currently no ivory reorder plans. Because Korea is winter.

  • Question : Inquiry related delivery from YOct 25, 2020

    Hi seller, may I know will my items be shipped?

    Answer : [Re] Inquiry related delivery from Y

    Hi. I will check it. Sorry.

    Question : [Re] Inquiry related delivery from Y

    Any updates?

    Answer : [Re] Inquiry related delivery from Y

    Hi. Tracking number SGP165482221.

  • Question : Inquiry related cancel and refund from siewminleeOct 23, 2020

    pls do not buy. Seller lied and said they have ship the item, no tracking code given. Upon asking multiple times they said they haven not shipped. they are obviously out to cheat, thanks.

    Answer : [Re] Inquiry related cancel and refund from siewminlee

    Hi. Tracking number SGP165371554. Sorry.

+View all Notice, FAQ, Q&A >>
[MADE IN KOREA] KOREA mask /Fast Delivery /Korea mask / FDA Approved /KF94 Mask
[MADE IN KOREA] KOREA mask /Fast Delivery /Korea mask / FDA Approved /KF94 Mask
Item Q&A
  • Question : Inquiry for the item from fkang26Mar 24, 2021

  • Question : Inquiry for the item from IreDec 29, 2020

    STEER CLEAR OF CHEATING SELLER + FAKE MASKS.

    Answer : [Re] Inquiry for the item from Ire

    Even if you sue, we have the evidence.

    Question : [Re] Inquiry for the item from Ire

    That is fake picture like your fake picture reviews— the first 2 reviews looked NOTHING like the fake bulk masks you sent when we all ordered individual packed masks (written in both the title + item descriptions + our choice of purchase).

    You are SHAMELESS.

    We (the MANY buyers) you’ve cheated also have evidences from the HEALTH SCIENCES AUTHORITY. Your masks are 2 ply not 4 ply as you have advertised and claimed. Do not pass water + fire + BFE tests. And there’s invasion of taxes. You have committed TOO many severe crimes.

    You are one, but we are MANY buyers you have cheated. And we will combine efforts.
    For all your crimes and dishonesty to MANY innocent people, there is a special place in afterlife for you— hell.

    Answer : [Re] Inquiry for the item from Ire

    That is fake picture like your fake picture reviews— the first 2 reviews looked NOTHING like the fake bulk masks you sent when we all ordered individual packed masks (written in both the title + item descriptions + our choice of purchase).

    So many of us saw your FAKE PICTURES REVIEWS.

    You are SHAMELESS.

    We (the MANY buyers) you’ve cheated also have evidences from the HEALTH SCIENCES AUTHORITY. Your masks are 2 ply not 4 ply as you have advertised and claimed. Do not pass water + fire + BFE tests. And there’s invasion of taxes. You have committed TOO many severe crimes.

    You are one, but we are MANY buyers you have cheated. And we will combine efforts.
    For all your crimes and dishonesty to MANY innocent people, there is a special place for you— hell.

    Question : [Re] Inquiry for the item from Ire

    You can return the mask or send it to us. We will no longer answer your questions.

  • Question : Inquiry for the item from OtDec 15, 2020

    BECAREFUL OF SELLER

    “ You used fake pictures to write fake reviews.
    Then sent completely different items from what was ordered— stated clearly in item title + item details + item options chosen to buy.
    Next you make innocent buyers waste time to write to Q10 + tape box + print return address.
    And now dare to send fake pictures to Q10 again and be so rude!
    I am not like you. I do not want your cheap fake masks which can kill elderlies and have already returned in the exact same box!
    Just look at all the INNOCENT people you have cheated in your reviews!
    Becareful of punishment from God. My korean friend already made police report to korean police with your company address and name + printscreens of reviews.
    This is not the way you make dirty dishonest monies. You will fall low taking advantage of the pandemic, you know? I will write to my Korean lawyer friend if you still do not do refund. Do you sleep well at night with all the little dirty monies you’ve cheated?”

    Answer : [Re] Inquiry for the item from Ot

    You sent it. I cannot refund.

    Question : [Re] Inquiry for the item from Ot

    Send what? I sent your fake items you sent as they are in the exact same box they came in. I nicely taped the box, printed the address, and left it outside the door for the courier to collect. My neighbour saw me doing all these and can be witness. Stop being a liar; you used fake pictures to post fake reviews + just look at all the peole you have cheated in the reviews— the printscreens were all reported to the Korean police. Korean police will follow up the case if you do not refund. And I will contact my Korean lawyer friend as well. Nobody will help someone who takes advantage of the pandemic and cheated so many people (so many evidences of all the different ways you have cheated). I have conscience and will never cheat like you do.

    Answer : [Re] Inquiry for the item from Ot

    We will also notify the Korean police and the Singapore police. Thank you.

    Question : [Re] Inquiry for the item from Ot

    This box contains your fingerprints..

    Answer : [Re] Inquiry for the item from Ot

    If it’s the original box, it will of course have my fingerprints. You cheated buyers and made them send the items back to you. Thanks to your cheating, I had to print out the address and tape the box up. How do I do all that without fingerprints? The box also contains your fingerprints, and pictures of your hands in the pictures for police and dectectives to make their work easier.

    Don’t try to act smart, you dishonest cheater. You think you are smart but you are not. You cheated in so many ways— fake pictures reviews (not just 1!), fake title, fake advertisements, fake details (all grave crimes under consumer laws in the pandemic), cheated so so many buyers (all the printscreens have been taken) even though we stated our choices clearly and still have printscreens, sent cheap fake masks instead of what we ordered, sent innocent buyers rejected masks (unhygienic and not allowed in Korea), and now cheating again with another fake picture.
    Who do you think God and the law will be punishing?

    I was just innocently buying masks for family and friends and you have wasted my buying time + so so much of my time over a month++. What if you were the buyer? I hope some time in your life, some businesses will do the same to you.
    So stop your harassments and accusations and let Q10 handle if you do not want to resolve this cordially. Every thing you said henceon will be handed over to the Korean police and my Korean lawyer friend. First time I see a seller (a CHEATING seller) threatening police— you as a cheating business who has cheated so much dirty monies from innocent people has no monies for lawyers? If you send another vile message, besides suing for cheating in the pandemic, I will sue for harrassments without claims.

    Question : [Re] Inquiry for the item from Ot

    Return our masks. I will refund you after the mask arrives at us

    Answer : [Re] Inquiry for the item from Ot

    Already them returned in original box. Never even take out of box! Nobody wants your fake masks. Maybe they will kill rather than protect. Also you packed them with hands (different number of masks!) how dirty and unhygienic. Who will want to put such masks on the face. Still dare to put on everywhere that it’s individual packaging and cheat everyone.

    My korean lawyer friend says you are also being investigated for 세법. All these dirty monies you’re cheating from overseas are subjected to taxes you know? The police might raid your company soon— so many buyers have been cheated. You cheat some monies, but you will lose a lot more— you think if it’s worth it okay?

    Question : [Re] Inquiry for the item from Ot

    Please make a request to Qoo10 Customer Center.

    Answer : [Re] Inquiry for the item from Ot

    My korean lawyer friend will be suing you for tax invasions and cheating of buyers. All the buyers whom you’ve cheated we’ve found one another through social media buying groups and have evidences against you. The Health Sciences Authority has proved that you’re selling fake masks and we have evidence from the authority— not 4ply as claimed + do not pass fire and water tests + BFE is useless; worst than paper. You think if that’s worth it for refusing refund of $80 despite already returning the items.

    Question : [Re] Inquiry for the item from Ot

    We promised a refund for our mistake. But you have sent us garbage, not masks. To charge us more shipping fee

    Answer : [Re] Inquiry for the item from Ot

    Even if you sue, we have the evidence.

    Question : [Re] Inquiry for the item from Ot

    That is fake picture like your fake picture reviews— the first 2 reviews looked NOTHING like the fake bulk masks you sent when we all ordered individual packed masks (written in both the title + item descriptions + our choice of purchase).

    So many of us saw your FAKE PICTURES REVIEWS.

    You are SHAMELESS.

    We (the MANY buyers) you’ve cheated also have evidences from the HEALTH SCIENCES AUTHORITY. Your masks are 2 ply not 4 ply as you have advertised and claimed. Do not pass water + fire + BFE tests. And there’s invasion of taxes. You have committed TOO many severe crimes.

    You are one, but we are MANY buyers you have cheated. And we will combine efforts.
    For all your crimes and dishonesty to MANY innocent people, there is a special place in afterlife for you— hell.

    Answer : [Re] Inquiry for the item from Ot

    You can return the mask or send it to us. We will no longer answer your questions..

  • Question : Inquiry for the item from yin_yinwNov 24, 2020

    What's the expiry date of the mask.

    Answer : [Re] Inquiry for the item from yin_yinw

    Hi. There is no expiration date, but 2 years is recommended.

    Question : [Re] Inquiry for the item from yin_yinw

    I ordered 4 boxes of 50 pcs but the boxes have 26 - 28 pcs. and 1 of the box only 20 pcs. I receive 7 boxes. Please send me the remaining 40 masks which are missing

    Answer : [Re] Inquiry for the item from yin_yinw

    Hi. There are 30pcs in 1box. We sent 30pcs of 6bos + 20pcs of 1box.

    Question : [Re] Inquiry for the item from yin_yinw

    As I have stated in the feedback, each box do not have 30 pcs. it range between 26 to 28 pcs. 6 x 4 pcs missing in each box is 24 pcs. The last box has 20 pcs. that is correct. Please send the missing pcs. to me thanks

    Answer : [Re] Inquiry for the item from yin_yinw

    Ok. I will resend 1box.

    Question : [Re] Inquiry for the item from yin_yinw

    Please advise if you have already sent the box? I am looking out for it. thanks

    Answer : [Re] Inquiry for the item from yin_yinw

    Hi. Sent 1box again. Thank you.

  • Question : Inquiry for the item from Klislim3188Nov 28, 2020

    Why the review is not individual packing? Are they individually packed? Please reply.

    Answer : [Re] Inquiry for the item from Klislim3188

    Hi. You entered the wrong option. I have now modified it. Sorry.

+View all Notice, FAQ, Q&A >>
NO.1 4-PLY Premium Disposable 3D Kids Mask10pcs/kids mask / Individual Pack/IN STOCK
NO.1 4-PLY Premium Disposable 3D Kids Mask10pcs/kids mask / Individual Pack/IN STOCK
Item Q&A
  • Question : Inquiry for the item from HW_devilNov 04, 2020

  • Question : Inquiry for the item from gsr****Jul 13, 2020

    Hi a month back I bought 10pcs and my boy loves it very much . Wonder if it possible to choose design and order in larger quantities instead of 10pieces only

    Answer : [Re] Inquiry for the item from gsr****

    Hello. customer. It can only order 100pcs per day.

  • Question : Inquiry for the item from 242****Jul 07, 2020

  • Question : Inquiry for the item from ang****Jul 02, 2020

    Do you still have boys mask Miffy rabbit design?

    Answer : [Re] Inquiry for the item from ang****

    Hi. customer.
    Yes

  • Question : Inquiry for the item from pri****Jul 02, 2020

    Hi seller, what’s the BFE & PFE percentage for this kids mask.

    Answer : [Re] Inquiry for the item from pri****

    Hi. customer.
    BFE 95
    PFE 95
    Thank you.

+View all Notice, FAQ, Q&A >>
Air Valve Premium Summer Cooling Reusable korea Mask / Child / Adult
Air Valve Premium Summer Cooling Reusable korea Mask / Child / Adult
Item Q&A
  • Question : Inquiry for the item from crispvillagebakeryFeb 21, 2021

  • Question : Inquiry for the item from XoroOct 24, 2020

    Dear seller,

    Please kindly cease the sale of mask with valve as water droplets will escape from the valve. If the wearer is infected with virus, I don't think the people around him/her will be protected.

    Thank you.

    Answer : [Re] Inquiry for the item from Xoro

    Hi. I will refer to it. Thank you.

  • Question : Inquiry for the item from SaraOct 15, 2020

    How to wash the mask without damaging the valve?

    Answer : [Re] Inquiry for the item from Sara

    Hi. You can also clean the valve. It can be washed about 20 times!

  • Question : Inquiry for the item from eealan88Sep 12, 2020

    Is it prevent COVID-19 mask?

    Answer : [Re] Inquiry for the item from eealan88

    Dear Buyer This product is a summer mask made for Corona. Thank you

    Question : [Re] Inquiry for the item from eealan88

    Thank you will place order shortly

    Answer : [Re] Inquiry for the item from eealan88

    Thank you.

⭐IN STOCK⭐ Single Use Disposable  Mask Pad / 100pcs per pack / Extra Protection/ Extend mask usage
⭐IN STOCK⭐ Single Use Disposable Mask Pad / 100pcs per pack / Extra Protection/ Extend mask usage
Item Q&A
  • Question : Inquiry for the item from yozyo123Feb 03, 2021

  • Question : Inquiry for the item from hom****Jul 07, 2020

    hi the mask pad for 100 pcs price increase so much, my 1st and 2nd purchase was about $15.90, now $24?

    Answer : [Re] Inquiry for the item from hom****

    Hello. customer. This is not the promotion period.
    The price will go down in the promotion period.

  • Question : Inquiry for the item from dra****Jun 29, 2020

  • Question : Inquiry for the item from ber****Jun 21, 2020

    Hi,

    Both sides of the blue mask pad filter looks the same. So, I would like to know which side of the blue mask pad filter should I stick on? Thanks

    Answer : [Re] Inquiry for the item from ber****

    Hello. customer.
    Any direction is fine.

  • Question : Inquiry for the item from poo****Apr 24, 2020

    What’s the different between blue n white??

    Answer : [Re] Inquiry for the item from poo****

    Hi. customer.
    White is a good material and slightly larger.

    Question : [Re] Inquiry for the item from poo****

    Come come white 50pcs +$5 and 100pcs +$15?? I must well buy 2 boxes of 50pcs rite??

    Answer : [Re] Inquiry for the item from poo****

    You can buy up to 100pcs a day. Because if there are more than 100pcs, customs clearance in Korea is not allowed.

+View all Notice, FAQ, Q&A >>
[adidas]100% Authentic/ Unisex/Adidas Flip Flop Slipper/shoes/unisex
[adidas]100% Authentic/ Unisex/Adidas Flip Flop Slipper/shoes/unisex
Item Q&A
  • Question : Inquiry for the item from introvieJan 29, 2021

  • Question : Inquiry for the item from ZorosgDec 29, 2020

  • Question : Inquiry for the item from seratutorDec 14, 2020

  • Question : Inquiry for the item from sssNov 03, 2020

    Hi
    when will you restock flip flap blue 265?

    Answer : [Re] Inquiry for the item from sss

    Hi. We don't know the exact schedule either. This is because winter has begun in Korea.

  • Question : Inquiry for the item from spam120803Oct 04, 2020

    Hi Seller, when are you restocking the flip flap slippers for size 280? Thanks

    Answer : [Re] Inquiry for the item from spam120803

    Hi. customer. I don't know yet. We will notify you when it is in stock.

+View all Notice, FAQ, Q&A >>
🔥🔥[MADE IN KOREA] SAFE SOFT FRESH 10pcs PACKING  Breathless Mask Guard Bracket🔥
🔥🔥[MADE IN KOREA] SAFE SOFT FRESH 10pcs PACKING Breathless Mask Guard Bracket🔥
Item Q&A
  • Question : Inquiry related delivery from hatan_bryanJan 24, 2021

    Hi, what is the shipping time to Singapore?

    Answer : [Re] Inquiry related delivery from hatan_bryan

    Hi. Delivery will be delivered within one week.

  • Question : Inquiry for the item from shelyn_ngSep 05, 2020

    May i know the dimension for oem mask bracket

    Answer : [Re] Inquiry for the item from shelyn_ng

    Hi.
    Please check the attached picture.

  • Question : Inquiry for the item from teoweiqi27Sep 02, 2020

  • Question : Inquiry for the item from leongtongAug 29, 2020

    Please advise picture to the pincher?
    Is there smaller size to this?

    Answer : [Re] Inquiry for the item from leongtong

    There is only one.

    Question : [Re] Inquiry for the item from leongtong

    Thakn you.

  • Question : Inquiry for the item from andrewchanccAug 29, 2020

    Hi, i just placed an order with pincers. Can u send me the picture on how to use pincers?

    Answer : [Re] Inquiry for the item from andrewchancc

    Hi.
    Please check the attached picture.

+View all Notice, FAQ, Q&A >>
【Onitsuka Tiger】 100% Authentic 10Type Onitsuka Tiger Mexico 66 Sneaker/ Unisex Fashion Sneakers
【Onitsuka Tiger】 100% Authentic 10Type Onitsuka Tiger Mexico 66 Sneaker/ Unisex Fashion Sneakers
Item Q&A
  • Question : Inquiry for the item from rroy151281jJan 13, 2021

    I did not buy the product and you cannot charge me. It is not fair that I’m being charge for something I didn’t buy.

    Answer : [Re] Inquiry for the item from rroy151281j

    Purchase history

    Question : [Re] Inquiry for the item from rroy151281j

    I don’t stay here

    Answer : [Re] Inquiry for the item from rroy151281j

    This is true. This is the part that cannot be manipulated. Please contact the Qoo10 customer center.

  • Question : Inquiry for the item from DanDec 21, 2020

    Hi,

    Can you advise if the item is a copy or original product?

    Thanks.

    Answer : [Re] Inquiry for the item from Dan

    Hello. It is genuine.

  • Question : Inquiry for the item from kkpsongDec 19, 2020

    Dear seller,

    Couls u advise if the item Mexico 66 dark blue has stock ? I want to order for my son as a birthday present, but his birthday is 2nd January, If I order today, would it be delivered in time?

    Regards

    kelly

    Answer : [Re] Inquiry for the item from kkpsong

    Hello. 245 and 260 are in stock. 250 and 255 are out of stock. Sorry. And in 10 days you can get it.

  • Question : Inquiry related return and exchange from mehulsgDec 09, 2020

    I had ordered Onitsuka Tiger shoes and this is what you delivered to me. I’m very disappointed. Please issue me a refund immediately

    Answer : [Re] Inquiry related return and exchange from mehulsg

    What's wrong?

  • Question : Inquiry for the item from con151059Nov 27, 2020

    Hi seller,
    May I know shoe is made from which country? Thanks.

    Answer : [Re] Inquiry for the item from con151059

    Hi. Produced in various countries.

+View all Notice, FAQ, Q&A >>
100%Audentic/[BIRKENSTOCK] Madrid / Arizona / Gizeh / EVA Slipper/Slipper/Sandal/From Korea
100%Audentic/[BIRKENSTOCK] Madrid / Arizona / Gizeh / EVA Slipper/Slipper/Sandal/From Korea
Item Q&A
  • Question : Inquiry for the item from BookJan 07, 2021

    Any restock for Arizona?

    Answer : [Re] Inquiry for the item from Book

    Hi. There is no schedule. Sorry.

  • Question : Inquiry for the item from christianigrospeDec 10, 2020

    May I know the honolulu is it unisex?

    Answer : [Re] Inquiry for the item from christianigrospe

    Hi. It is unisex.

  • Question : Inquiry related delivery from Magazineisland2Oct 24, 2020

  • Question : Inquiry for the item from ktcy1968Sep 29, 2020

    Hi,

    When will you restock for Arizona Eva and Honolulu Eva?

    Answer : [Re] Inquiry for the item from ktcy1968

    It's a special price, so we don't know. We will update when the item is in stock.

  • Question : Inquiry for the item from ktcy1968Sep 29, 2020

    Hi,

    How can I view the design and size?

    Example size 38 should be what number?

    Thanks

    Answer : [Re] Inquiry for the item from ktcy1968

    Hi. 245!

    Question : [Re] Inquiry for the item from ktcy1968

    EU38 = 245

+View all Notice, FAQ, Q&A >>
NEW[MADE IN KOREA] Individual pack KOREA mask/Fast Delivery /Korea mask /Kids /FDA Approved
NEW[MADE IN KOREA] Individual pack KOREA mask/Fast Delivery /Korea mask /Kids /FDA Approved
Item Q&A
  • Question : Inquiry for the item from KhouannieJan 04, 2021

    Are you going to restock beige colour?

    Answer : [Re] Inquiry for the item from Khouannie

    Hello. We will notify you as soon as the stocking schedule is available! Thank you.

  • Question : Inquiry for the item from rainzfanDec 31, 2020

    Hi the untact color mask, the inside is same color or white?

    Answer : [Re] Inquiry for the item from rainzfan

    dear buyer
    inside color white
    thanks !

    Question : [Re] Inquiry for the item from rainzfan

    Ok tks

    Answer : [Re] Inquiry for the item from rainzfan

    Thank you.

    Question : [Re] Inquiry for the item from rainzfan

    +

  • Question : Inquiry for the item from twinkietwinklesDec 25, 2020

    Hello, the untact colour masks, are they individually wrapped?

    Answer : [Re] Inquiry for the item from twinkietwinkles

    It's individually packed. Thank you.

[NIKE]100% Authentic  Air max 90 LTR (GS) 2COLOR Air force1 07 Shoes
[NIKE]100% Authentic Air max 90 LTR (GS) 2COLOR Air force1 07 Shoes
Item Q&A
3 for Free [NIKE/100% Authentic] t-shirts/pants collection/Shorts/sportswear
3 for Free [NIKE/100% Authentic] t-shirts/pants collection/Shorts/sportswear
Item Q&A
  • Question : Inquiry for the item from jaajovanaDec 31, 2020

    Could you provide size chart in English.

    Answer : [Re] Inquiry for the item from jaajovana

    Hello. I will try!

  • Question : Inquiry for the item from abdulhananbnrashidDec 02, 2020

    Hi,is printing services available for this nike jersey?

    Answer : [Re] Inquiry for the item from abdulhananbnrashid

    Hi. no. Sorry.

  • Question : Inquiry for the item from edtkhNov 30, 2020

    Which model of your shorts come with pockets? From the pictures, it seems all your shorts come without pockets.

    Answer : [Re] Inquiry for the item from edtkh

    Hi. There are no pants with pockets.

  • Question : Inquiry for the item from DarylNov 13, 2020

    Hi,
    Is option 9 Nike Dri Fit?

    Answer : [Re] Inquiry for the item from Daryl

    yes nike dry t-shirt fit item

  • Question : Inquiry for the item from meNov 12, 2020

    Hi which shorts have pockets?

    Answer : [Re] Inquiry for the item from me

    Hi. No pockets.

+View all Notice, FAQ, Q&A >>
Pomegranate stick 1 box (30sticks) + paper bag for gift
Pomegranate stick 1 box (30sticks) + paper bag for gift
Item Q&A
  • Question : jojo會員的商品諮詢Dec 16, 2020

    What brand is it ?

    Answer : [Re] jojo會員的商品諮詢

    Hi. Charm anddle Loess Farm(참앤들 황토농원)

  • Question : Inquiry for the item from gracefann80Aug 12, 2020

    Hi is this in liquid or jelly form & what are its contents?

    Answer : [Re] Inquiry for the item from gracefann80

    Hi. It is a liquid.

4Ply KOREA MASK / Premium Mask 20pcs / Individual Pack /today bigsale /lowest price
4Ply KOREA MASK / Premium Mask 20pcs / Individual Pack /today bigsale /lowest price
Item Q&A
  • Question : Inquiry related cancel and refund from aztec_loveNov 16, 2020

    You said you will resend the missing 20pc but didnt send! Dishonest seller!

    Answer : [Re] Inquiry related cancel and refund from aztec_love

    Hi. Tracking number SG3515519.

    Question : [Re] Inquiry related cancel and refund from aztec_love

    Received, thanks.

    Answer : [Re] Inquiry related cancel and refund from aztec_love

    Thank you

  • Question : Inquiry for the item from Cyndi_liSep 23, 2020

    I have masks' rubber band broken, do you provide exchange? Is already the 3rd pcs having this problem.

    Answer : [Re] Inquiry for the item from Cyndi_li

    Hello. customer. We can't confirm this either. Because it depends on the consumer. However, if you write a note to Q&A at the time of your next order, we will add it and send it out. Thank tyou.

  • Question : Inquiry related delivery from beninoSep 08, 2020

    Do you ship to Hong Kong?

    Answer : [Re] Inquiry related delivery from benino

    HI.
    Yes.

  • Question : Inquiry for the item from ceciteeSep 08, 2020

    Hi Seller

    Where is this manufactured

    Answer : [Re] Inquiry for the item from cecitee

    Hi.
    Made in Korea.

  • Question : Inquiry for the item from ceciteeSep 08, 2020

    Hi Seller

    Where is this manufactured

    Answer : [Re] Inquiry for the item from cecitee

    Hi.
    Made in Korea.

+View all Notice, FAQ, Q&A >>
[STL]Premium up leggings pants /Made in Korea /Quick-dry/leggings / Pants / Yoga
[STL]Premium up leggings pants /Made in Korea /Quick-dry/leggings / Pants / Yoga
Item Q&A
  • Question : Inquiry for the item from KaiOct 20, 2020

    Hi may I know Waist 62cm
    Hips 94cm
    Height 173cm which size to choose?

    Answer : [Re] Inquiry for the item from Kai

    Hi. I think WS.

    Question : [Re] Inquiry for the item from Kai

    How about WM? Because I’m taller

    Answer : [Re] Inquiry for the item from Kai

    WM may fit, but your waist is very slim.

    Question : [Re] Inquiry for the item from Kai

    Yes but my hip is wide 😅 I scare too tight and cannot breathe

    Answer : [Re] Inquiry for the item from Kai

    WM is also suitable because it has a span.

    Question : [Re] Inquiry for the item from Kai

    Sorry my hips is 85cm

    Waist 62-63
    Hips 85
    54kg
    173cm height.
    Left Thigh 51cm
    right thigh 51cm
    Legs length 109cm measured from waist to feet.

    Please conclude the best size for me.

    Answer : [Re] Inquiry for the item from Kai

    WM. Because you are tall

  • Question : Inquiry for the item from yuenfayeOct 13, 2020

    Hi Seller, I bought many of your tights but need to find a pure white color as your ivory does not match many of my tops. Thanks. Can you tell me does you have pure white color?

    Answer : [Re] Inquiry for the item from yuenfaye

    Hi. customer. There is no pure white.

  • Question : Inquiry for the item from shophopAug 05, 2020

    Hi the size guide is not clear..do you have a English version or clearer picture?

    Answer : [Re] Inquiry for the item from shophop

    Hello. customer. There is not.
    I will prepare it next time. Sorry.

[adidas] 100% Authentic adidas t-shirts/pants mystery box super sale
[adidas] 100% Authentic adidas t-shirts/pants mystery box super sale
Item Q&A
  • Question : Inquiry for the item from LeonOct 23, 2020

  • Question : Inquiry for the item from kellyOct 23, 2020

    175cm 73 kg should be wearing what size shirt and pant ?
    Also price is for one item or how many items

    Answer : [Re] Inquiry for the item from kelly

    Hi. I Think L.

  • Question : Inquiry for the item from zlovebOct 20, 2020

    165cm、55kg、wear wat size?

    Answer : [Re] Inquiry for the item from zloveb

    Hi. I think WM.

  • Question : Inquiry for the item from Aliciang_chooOct 18, 2020

  • Question : Inquiry for the item from chiangwee18Oct 09, 2020

+View all Notice, FAQ, Q&A >>
Airbuds pro/Sound Panda True Wireless Earbuds with Mic Wireless Charging Case Bluetooth 5.0 IPX5
Airbuds pro/Sound Panda True Wireless Earbuds with Mic Wireless Charging Case Bluetooth 5.0 IPX5
Item Q&A
  • Question : Inquiry for the item from ngohngoh1801Oct 20, 2020

    Hi, may I know which one the sound is better? Airbuds Pro or mini 2 airbuds?

    Answer : [Re] Inquiry for the item from ngohngoh1801

    Both have good sound quality and good quality.
    Personally, I liked Minnie 2 Airbus.
    It's small and easy to carry around.

  • Question : Inquiry for the item from ice1605Oct 19, 2020

    Is the airbuds pro able to be used during jogging or exercising?

    Answer : [Re] Inquiry for the item from ice1605

    Hi. Available.

  • Question : Inquiry for the item from akaron72Oct 17, 2020

    Hi Seller,
    Does it come with a protective cover otherwise is the case compatible with the Apple Airpods Pro.

    Answer : [Re] Inquiry for the item from akaron72

    Apple AirPods are compatible with the case.
    Thank you.

ECOM *Bundle of 2* EA Mask / Badge Type / FDA Approved
ECOM *Bundle of 2* EA Mask / Badge Type / FDA Approved
Item Q&A
  • Question : Inquiry for the item from hdshopgoJul 29, 2020

⭐IN STOCK⭐NO.1 4color Disposable Face Mask/adults/kids mask
⭐IN STOCK⭐NO.1 4color Disposable Face Mask/adults/kids mask
Item Q&A
  • Question : Inquiry for the item from weiyuvinJul 16, 2020

  • Question : Inquiry for the item from 242****Jul 05, 2020

    how to use mask pad? why got tape on both sides?

    Answer : [Re] Inquiry for the item from 242****

    Tapes are on either side.

  • Question : Inquiry related delivery from tok****May 11, 2020

    Is it still able to send to Japan from South Korea ? I bought some masks from a Singapore sellers two weeks ago. The masks still stuck in Singapore post office since it seems there is no flight between Singapore and Japan now. Before I purchase your masks I need to know if it’s able to deliver to Japan and how long it takes approximately. Could you check them for me first? Thanks a lot.

    Answer : [Re] Inquiry related delivery from tok****

    Hi. customer.
    You can send it to Japan by purchasing it at "qubee.xyz".
    This site is also Qoo10.

    Question : [Re] Inquiry related delivery from tok****

    https://www.quube.xyz/

  • Question : Inquiry for the item from tok****Apr 26, 2020

    Are type 1 n 2 all pass the water n fire test?
    Is the photo I attached type 1, the exactly package that I will receive?
    Thx.

    Answer : [Re] Inquiry for the item from tok****

    Hi. customer.
    That in the picture same.
    Passed the water in fire.

    Question : [Re] Inquiry for the item from tok****

    What is the difference between type 1 and type 2? quality? the thickness or just color? Thanks.

    Answer : [Re] Inquiry for the item from tok****

    Dear buyer, the color and packaging of the mask are different.

  • Question : Inquiry from wee****Apr 22, 2020

    Receive the item today but the packing of face mask left alot to be desired. The bunch of 50 pcs face mask roll /cramp together to fit into an plastic sheet and into the undersize box, it might damage the integrity of face mask with this type of sub-standard packing.

    Answer : [Re] Inquiry from wee****

    Hi. customer. Use it well. Thank you.

+View all Notice, FAQ, Q&A >>
⏰💪★★ 4Type  8Tubing Band/LOOP BANDS HIP FITNESS BAND /yogamat towal★★ Resistance Bands/yogamat towl
⏰💪★★ 4Type 8Tubing Band/LOOP BANDS HIP FITNESS BAND /yogamat towal★★ Resistance Bands/yogamat towl
Item Q&A
  • Question : Inquiry for the item from mto****Jun 20, 2020

    How to choose the size?

    Answer : [Re] Inquiry for the item from mto****

    Hi. customer.
    Size choose is available only for Type2.

  • Question : Inquiry related delivery from myt****May 25, 2020

    Hi may I know how long is the delivery time

    Answer : [Re] Inquiry related delivery from myt****

    Hi. customer.
    It will be delivered within a week.

  • Question : Inquiry for the item from 239****Apr 28, 2020

    Pls let me know the material of Yoga mat? the thickness ? Thanks

    Answer : [Re] Inquiry for the item from 239****

    Hi. customer.
    It is not a mat, but a mat towel.
    Thank you.

  • Question : Inquiry related delivery from she****Apr 27, 2020

  • Question : Inquiry related delivery from yux****Apr 12, 2020

🌸[H.P PULO] 4pcs set /Premium 2020 10Color Lady Panties Cotton Underwear/High Quality🌸
🌸[H.P PULO] 4pcs set /Premium 2020 10Color Lady Panties Cotton Underwear/High Quality🌸
Item Q&A
  • Question : Inquiry related cancel and refund from hel****May 27, 2020

    I thought that the panties is 4 pcs sent but only comes with single panty. Why your description is showing 4pc? tubing band is ok.

    Answer : [Re] Inquiry related cancel and refund from hel****

    Hi. customer.
    I will send it again.
    Sorry.

    Question : [Re] Inquiry related cancel and refund from hel****

    Yes please I will delete the another QA regarding this

    Answer : [Re] Inquiry related cancel and refund from hel****

    I sent it.
    Sorry.

  • Question : Inquiry for the item from vet****May 24, 2020

    Do you have black colour?

    Answer : [Re] Inquiry for the item from vet****

    Hi. customer.
    What option?

    Question : [Re] Inquiry for the item from vet****

    Cotton underwear

    Answer : [Re] Inquiry for the item from vet****

    All colors in the options list are thank you

  • Question : Inquiry for the item from cry****May 22, 2020

    do you have L- XL size?

    Answer : [Re] Inquiry for the item from cry****

    Hi. customer.
    Free is possible up to L.

  • Question : Inquiry for the item from hel****May 20, 2020

    Hi I can’t choose 4pc color in all different color?

    Answer : [Re] Inquiry for the item from hel****

    친애하는 구매자님 옵션을 변경해놓겠습니다
    감사합니다

    Question : [Re] Inquiry for the item from hel****

    Dear buyer, I will change the options. Thank you

    Answer : [Re] Inquiry for the item from hel****

    Dear buyer, I will change the options. Thank you

  • Question : Inquiry for the item from 239****Apr 28, 2020

    Hi pls let me know if 100% pure cotton. Thanks

    Answer : [Re] Inquiry for the item from 239****

    Dear buyer, this product is made of cotton. Thank you