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Q & A Lists
Item Question & Answer
[etude house] new play 101 pencil/lipstick/eye liner/eye shadow/cheek/multi pencil
[etude house] new play 101 pencil/lipstick/eye liner/eye shadow/cheek/multi pencil
Item Q&A
  • Question : Inquiry for the item from joycechua06Apr 21, 2021

  • Question : Inquiry for the item from grace91Jan 25, 2021

    Do you have number 3?

    Answer : [Re] Inquiry for the item from grace91

    sorry that color discontinue

  • Question : Inquiry for the item from jol****Jul 04, 2020

    Hi, when is the expiry date of #7 & #17?

    Answer : [Re] Inquiry for the item from jol****

    Dear Customer, thank you for your interest in our products.
    The expiration date differs depending on the day it comes it.
    We always try to send the newest one to the customer.

    Thank you.

💎20SS NEO CUSHION LOWEST PRICE💎 [LANEIGE] BB CUSHION COLLECTION + FREE SAMPLE
💎20SS NEO CUSHION LOWEST PRICE💎 [LANEIGE] BB CUSHION COLLECTION + FREE SAMPLE
Item Q&A
  • Question : Inquiry for the item from jyApr 20, 2021

    Hi, does the Neo cushion matte comes with a case and a refill? Thanks.

    Answer : [Re] Inquiry for the item from jy

    yes right

  • Question : Inquiry for the item from CapteveFeb 12, 2021

  • Question : Inquiry for the item from JcJan 25, 2021

    Hi, I'm looking at Neo cushion Matt. Usually I use natural beige for my liquid foundation. Which one should I choose?

    Answer : [Re] Inquiry for the item from Jc

    you can check in this page

  • Question : Inquiry for the item from jessetherosexiccJan 04, 2021

    Hello! Neo glow 13N when will restock?

    Answer : [Re] Inquiry for the item from jessetherosexicc

    sorry no have that color

    Question : [Re] Inquiry for the item from jessetherosexicc

    ok thanks!

    Answer : [Re] Inquiry for the item from jessetherosexicc

    your welcome!!

  • Question : Inquiry from lena_li_laNov 12, 2020

    Hi Seller ,
    Thanks for fee gift.
    May I know what is this and how to use it for this free gift ?
    Thank you .

    Answer : [Re] Inquiry from lena_li_la

    that is face mask pack

    Question : [Re] Inquiry from lena_li_la

    After applying it on the face, after 10 minutes, wash it with lukewarm water and finish with cold water.

    Answer : [Re] Inquiry from lena_li_la

    Noted. Thanks.

    Question : [Re] Inquiry from lena_li_la

    your welcome

+View all Notice, FAQ, Q&A >>
[IOPE]color makeup/perfection mascara/defining eye liner/eye brow auto pencil/drawing gel liner
[IOPE]color makeup/perfection mascara/defining eye liner/eye brow auto pencil/drawing gel liner
Item Q&A
  • Question : Inquiry for the item from zhihongcaoApr 18, 2021

    Hi do you have iope perfection mascara? Not the volume one.

    Answer : [Re] Inquiry for the item from zhihongcao

    sorry no have it

Lowest price! [Cheong Kwan jang Good Base] Korean Red Ginseng Pomegranate/Black Galric/Blueberry
Lowest price! [Cheong Kwan jang Good Base] Korean Red Ginseng Pomegranate/Black Galric/Blueberry
Item Q&A
  • Question : Inquiry for the item from world01sgApr 18, 2021

    Drink after meal? After breakfast and lunch?

    Answer : [Re] Inquiry for the item from world01sg

    any time

    Question : [Re] Inquiry for the item from world01sg

    this have no correctly time just one day 1~2pcs eatting

[Etude House] 베러 립스톡/베러립스톡 벨벳
[Etude House] 베러 립스톡/베러립스톡 벨벳
Item Q&A
  • Question : Inquiry for the item from xayyuniApr 15, 2021

★10+10★ [innisfree] MASK COLLECTION / my real squeeze mask sheet / Skin clinic
★10+10★ [innisfree] MASK COLLECTION / my real squeeze mask sheet / Skin clinic
Item Q&A
  • Question : Inquiry for the item from JuslynApr 10, 2021

  • Question : Inquiry for the item from kso****Jun 05, 2020

    2nd choice add on $6.90 green tea. Is 10pcs $6.90 or for 1 pc mask?

    Answer : [Re] Inquiry for the item from kso****

    This is a 10-piece set price.

    Thank you.

  • Question : Inquiry related delivery from gwe****Jun 03, 2020

    Hi can the face mask send to Taiwan base on the photo I send?

    Answer : [Re] Inquiry related delivery from gwe****

    sorry i can't understand
    what is it meaning?

    Question : [Re] Inquiry related delivery from gwe****

    The product can send to taiwan?

    Answer : [Re] Inquiry related delivery from gwe****

    sorry can't

  • Question : Inquiry for the item from gue****May 27, 2020

    What’s the expiry dates for the Skin Clinic Collagens masks? How Long delivery time?

    Answer : [Re] Inquiry for the item from gue****

    2023
    3~5after day you can receveid

  • Question : Inquiry for the item from bev****May 18, 2020

+View all Notice, FAQ, Q&A >>
▶QOO10 LOWEST PRICE◀[MISSHA] MAGIC ESSENCE CUSHION / COVERING / WATERING / SIGNATURE CUSHION
▶QOO10 LOWEST PRICE◀[MISSHA] MAGIC ESSENCE CUSHION / COVERING / WATERING / SIGNATURE CUSHION
Item Q&A
  • Question : Inquiry for the item from novi_indra_sariApr 12, 2021

    May i know what are included in the original set? Is it the case + 15g + refill?

    Answer : [Re] Inquiry for the item from novi_indra_sari

    sorry we don;t have set

  • Question : Inquiry for the item from shihui_starOct 07, 2020

  • Question : Inquiry for the item from shi****May 15, 2020

    Cover cushion model #23 when the stock available?

    Answer : [Re] Inquiry for the item from shi****

    you can choose cover cushion
    don;t you choose that color?

    Question : [Re] Inquiry for the item from shi****

    I meant refill. No. 23 cover

    Answer : [Re] Inquiry for the item from shi****

    ok sorry
    you can buy now that

  • Question : Inquiry for the item from via****Mar 08, 2020

    Does the refill for magic, and essence, fit into Missha glow tension container?

    Answer : [Re] Inquiry for the item from via****

    [Origin Pack] product includes a case.
    [refill] The product does not have a case.

    Thank you.

    Question : [Re] Inquiry for the item from via****

    Does it fit into other missha cushion case? I only want to buy refill

    Answer : [Re] Inquiry for the item from via****

    Because it depends on the type, it is unknown to our company.

    Thank you.

  • Question : Inquiry for the item from cra****Jan 11, 2020

    When will you have stock for the essence cushion covering set?

    What is the difference between essence cushion covering set Versus the origin pack essence ushion covering?

    Answer : [Re] Inquiry for the item from cra****

    I'll check with the person in charge.
    Thank you.

    Question : [Re] Inquiry for the item from cra****


    The essence cushion covering set has been discontinued.

    The set has one more refill and the origin has only one item.

    Thank you.

+View all Notice, FAQ, Q&A >>
▶Qoo10 day Sale◀[RYO] Shampoo/conditioner/essence/rinse/hair pack/hair plus/jayang hambit
▶Qoo10 day Sale◀[RYO] Shampoo/conditioner/essence/rinse/hair pack/hair plus/jayang hambit
Item Q&A
  • Question : Inquiry for the item from Jasmine Lim CEApr 11, 2021

  • Question : Inquiry for the item from swan720Jan 02, 2021

  • Question : Inquiry for the item from CindyahheeNov 22, 2020

  • Question : Inquiry for the item from aidinie_1Aug 04, 2020

  • Question : Inquiry for the item from 212****Jul 04, 2020

    Hi Seller, I have just rec'd the Jayang Essence and thanks for the gift (su:m). May I check with you the following:
    (1) do I need to rinse away the Jayang Essence after applying on the crown
    (2) the gift (su:m) is for the hair or face and after applying must rinse away or not

    Answer : [Re] Inquiry for the item from 212****

    no need to wash awaty


    and the gift (su:m) is can you show me that picture?

    Question : [Re] Inquiry for the item from 212****

    Thanks for your reply. The gift (su:m), it stated Flawless Regenerating Essence.
    For the Jayang Essence, may I know how frequent I can use. I wash my hair everyday using Jayang Shampoo for sensitive scalp (also bought from you)

    Answer : [Re] Inquiry for the item from 212****

    So sorry, I forgot to let you know that I have also bought Jayang Treatment For Weak Hair. I use it ONCE A WEEK.
    When I use Jayang Treatment (rinse away)and after that can I also apply Jayang Essence.

    Question : [Re] Inquiry for the item from 212****

    yes you can using that after

    Answer : [Re] Inquiry for the item from 212****

    For one week, how many times can I use Jayang Essence because I wash my hair everyday.

    Question : [Re] Inquiry for the item from 212****

    that is no problem every day usiing.

    Answer : [Re] Inquiry for the item from 212****

    Hi Seller, Do you sell Jayang Dye Hair?

    Question : [Re] Inquiry for the item from 212****

    can you show me picture?

    Answer : [Re] Inquiry for the item from 212****

    Please see the attachment.

    Question : [Re] Inquiry for the item from 212****

    sorry no have it
    but i have hellow bobble color that have it

    Answer : [Re] Inquiry for the item from 212****

    Thanks. Please keep me informed if you have it.

    Question : [Re] Inquiry for the item from 212****

    474772701
    you can search this number

    Answer : [Re] Inquiry for the item from 212****

    Which website to go and search for "474772701"

    Question : [Re] Inquiry for the item from 212****

    q10 that in search that number you can easy find it

    https://www.qoo10.sg/item/1-1-MISE-EN-SCENE-HAIR-DYE-COLLECTION-HELLO-BUBBLE-PERFECT-COLOR/474772701?banner_no=1305330

+View all Notice, FAQ, Q&A >>
[LANEIGE]Light fit powder/pact/fit cushion
[LANEIGE]Light fit powder/pact/fit cushion
Item Q&A
  • Question : Inquiry for the item from jantch2009Apr 11, 2021

  • Question : Inquiry for the item from jantch2009Apr 11, 2021

  • Question : Inquiry for the item from bale2008Jan 31, 2021

  • Question : Inquiry for the item from brendawltNov 01, 2020

  • Question : Inquiry for the item from bab****Apr 14, 2020

+View all Notice, FAQ, Q&A >>
[sulwhasoo] base makeup/makeup balancer/cc emulsion/essential concealer stick
[sulwhasoo] base makeup/makeup balancer/cc emulsion/essential concealer stick
Item Q&A
  • Question : Inquiry for the item from AgapeApr 10, 2021

    May I know the expiry date of the Light Green Makeup Balancer? Is it the latest EX version? Thanks!

    Answer : [Re] Inquiry for the item from Agape

    Dear Customer, thank you for your interest in our products.
    The expiration date differs depending on the day it comes it.
    We always try to send the newest one to the customer.

    Thank you.

  • Question : Inquiry for the item from Sui****Apr 06, 2020

    Please advise expiry for the makeup balancer (purple) and the CC emulsion (medium beige). Thanks

    Answer : [Re] Inquiry for the item from Sui****

    Dear Customer, thank you for your interest in our products.
    The expiration date differs depending on the day it comes it.
    We always try to send the newest one to the customer.

    Thank you.

[etude house] cookie blusher/  new colors
[etude house] cookie blusher/ new colors
Item Q&A
  • Question : Inquiry for the item from ANGEL_XWINGApr 05, 2021

[IOPE]Air Cushion/natural glow/matte long wear/moisture lasting/aircushion/
[IOPE]Air Cushion/natural glow/matte long wear/moisture lasting/aircushion/
Item Q&A
  • Question : Inquiry for the item from gigi_cykApr 05, 2021

    Do you still have matt longweae?

    Answer : [Re] Inquiry for the item from gigi_cyk

    i just have glow 23C only have case

  • Question : Inquiry for the item from ping0119Apr 04, 2021

    When is the expiry date for air cushion cover 21c cool vanilla set?

    Answer : [Re] Inquiry for the item from ping0119

    Dear Customer, thank you for your interest in our products.
    The expiration date differs depending on the day it comes it.
    We always try to send the newest one to the customer.

    Thank you.

  • Question : Inquiry for the item from amo****May 16, 2019

    Like to check that if I m using intense cover n23, what colour do I need for Matt long wear? What is the expiry date?

    Answer : [Re] Inquiry for the item from amo****

    i can't recommend color about that sorry
    can't help you
    about that expiry date 2021

[vdl] primer collection/lumilayer primer/fresh/color correcting primer
[vdl] primer collection/lumilayer primer/fresh/color correcting primer
Item Q&A
  • Question : Inquiry related delivery from camilleypyApr 05, 2021

  • Question : Inquiry for the item from gni****Apr 17, 2019

  • Question : Inquiry for the item from typ****Sep 10, 2019

Liah Yoo ★Krave Beauty★ Matcha Hydrating Cleanser/Great Barrier Relief/Oat So Simple Cream / 5types
Liah Yoo ★Krave Beauty★ Matcha Hydrating Cleanser/Great Barrier Relief/Oat So Simple Cream / 5types
Item Q&A
  • Question : Inquiry for the item from Ryantan9714Apr 05, 2021

    Hi, when will the sunscreen be in stock?

    Answer : [Re] Inquiry for the item from Ryantan9714

    not yet

    Question : [Re] Inquiry for the item from Ryantan9714

    any have shcedule

  • Question : Inquiry for the item from hangshoukit08_14Mar 20, 2021

    When will the sunscreen be restocked?

    Answer : [Re] Inquiry for the item from hangshoukit08_14

    not yet

    Question : [Re] Inquiry for the item from hangshoukit08_14

    it is still sold out

  • Question : Inquiry related delivery from cppmayNov 13, 2020

    Hi Seller, if I placed order today, how long does it take to arrive?

    Answer : [Re] Inquiry related delivery from cppmay

    i think you can receved in this week thuesday or friday

  • Question : Inquiry for the item from TommyOct 11, 2020

  • Question : Inquiry related delivery from ZZSep 29, 2020

    Hi, I just order the Matcha cleanser. How long roughly does it take to arrive?

    Answer : [Re] Inquiry related delivery from ZZ

    Delivery guide.
    Due to the Korean holiday, orders from 8 am on Sep 25th will be sent sequentially from Oct 4th on the day the holiday ends.
    Even if you place an order before the holidays, please note that products that are out of stock will be shipped on Oct 5th

+View all Notice, FAQ, Q&A >>
[페리페라]슈가트윙클리퀴드글리터
[페리페라]슈가트윙클리퀴드글리터
Item Q&A
  • Question : Inquiry for the item from domoxkittyApr 04, 2021

    Can I know when is the expiry?

    Answer : [Re] Inquiry for the item from domoxkitty

    Dear Customer, thank you for your interest in our products.
    The expiration date differs depending on the day it comes it.
    We always try to send the newest one to the customer.

    Thank you.

[SUM37] Secret Essence 200ml Special set / Eye cream/oil/mist/mask
[SUM37] Secret Essence 200ml Special set / Eye cream/oil/mist/mask
Item Q&A
  • Question : Inquiry for the item from YingApr 04, 2021

    Is the 230ml serum come in set?

    Answer : [Re] Inquiry for the item from Ying

    some free gift together no have case

  • Question : Inquiry for the item from nobody_0215Mar 02, 2021

  • Question : Inquiry for the item from luvkhorDec 04, 2020

    Do you still have the special set ?

    Answer : [Re] Inquiry for the item from luvkhor

    sorry no have stock

  • Question : Inquiry for the item from lissayeoOct 04, 2020

  • Question : Inquiry for the item from jellyAug 13, 2020

+View all Notice, FAQ, Q&A >>
Anti-Virus🔥 [ATOMY] PROBIOTICS / Health supplement (30 packets x 4 boxes) 100% Authentic
Anti-Virus🔥 [ATOMY] PROBIOTICS / Health supplement (30 packets x 4 boxes) 100% Authentic
Item Q&A
  • Question : Inquiry for the item from sarah2688Mar 19, 2021

    Hi When is the expiry date? Thank you

    Answer : [Re] Inquiry for the item from sarah2688

    Dear Customer, thank you for your interest in our products.
    The expiration date differs depending on the day it comes it.
    We always try to send the newest one to the customer.

    Thank you.

  • Question : Inquiry for the item from sunnybb_leeFeb 05, 2021

  • Question : Inquiry for the item from Victoriaau2019Feb 02, 2021

    I would like to know the expiring date for Probiotics?

    Answer : [Re] Inquiry for the item from Victoriaau2019

    Dear Customer, thank you for your interest in our products.
    The expiration date differs depending on the day it comes it.
    We always try to send the newest one to the customer.

    Thank you.

  • Question : Inquiry for the item from dwidwi911Feb 01, 2021

    Hi, is the product halal?

    Answer : [Re] Inquiry for the item from dwidwi911

    sorry what is it halal?

  • Question : Inquiry for the item from Ng H JJan 27, 2021

    Like to know the expiry date of the probiotic as I want to buy 2 lots (240pcs.).

    Answer : [Re] Inquiry for the item from Ng H J

    2021.09

+View all Notice, FAQ, Q&A >>
1+1 [Nature republic] ALOE COLLECTION🌿cactus/aloe/gel/mist/emulsion/cleanser/foam/cream/ice
1+1 [Nature republic] ALOE COLLECTION🌿cactus/aloe/gel/mist/emulsion/cleanser/foam/cream/ice
Item Q&A
  • Question : Inquiry related delivery from estherchin05Mar 16, 2021

    Is mean can't direct delivery to Malaysia? If I want to buy this goods only can buy at Singapore only?

    Answer : [Re] Inquiry related delivery from estherchin05

    sosorry can't

  • Question : Inquiry related delivery from estherchin05Mar 16, 2021

    Hi I want to buy this goods, direct send to Malaysia, why the address can't set in.

    Answer : [Re] Inquiry related delivery from estherchin05

    can't pass customer

  • Question : Inquiry for the item from ell****Dec 30, 2019

    Hi, can Aloe Vera 92% Soothing Gel Mist use it daily?

    Answer : [Re] Inquiry for the item from ell****

    yes you can using same mist
    and every tiem using can

  • Question : Inquiry for the item from lsi****Aug 19, 2019

  • Question : Inquiry for the item from zlt****May 19, 2019

    For Aloe Vera Soothing Gel (Tube) item no.2 and Aloe Vera Soothing Gel (cylinder packaging) item no.5, how much is the weight for each item? Does the aloe vera product contains fragrance? Thanks.

    Answer : [Re] Inquiry for the item from zlt****

    2. 250ml

    5.300ml

    that is no have smell just aloe fragrance a little

+View all Notice, FAQ, Q&A >>
[이니스프리]제주 벚꽃 스킨 로션 톤업크림 젤리크림
[이니스프리]제주 벚꽃 스킨 로션 톤업크림 젤리크림
Item Q&A
  • Question : Inquiry for the item from JYFeb 28, 2021

    Hi what is the difference between tone up lotion and cream

    Answer : [Re] Inquiry for the item from JY

    just lotiom... and crema.. that type

    Question : [Re] Inquiry for the item from JY

    Which is more suitable for oily skin?

    Answer : [Re] Inquiry for the item from JY

    Which is more suitable for oily skin?

    Question : [Re] Inquiry for the item from JY

    i recommend cream

  • Question : Inquiry for the item from blahJan 25, 2021

  • Question : Inquiry for the item from LeenOct 25, 2020

  • Question : 來自tun****會員的商品咨詢。Jun 18, 2020

    hi, is this authentic? how can i know? thanks

    Answer : [Re] 來自tun****會員的商品咨詢。

    I have no idea why.
    We send products directly from Innisfree's headquarters.
    In Korea, only genuine products cannot be created and fakes cannot be created.
    You can buy it with confidence.

  • Question : Inquiry related delivery from muh****May 03, 2020

    Hi, is there any delivery available? If buy now when can i receive?

    Answer : [Re] Inquiry related delivery from muh****

    Delivery is not possible from April 30 to May 5 due to public holidays.
    so i thinkyou canrecevied next week firday or 11th

+View all Notice, FAQ, Q&A >>
⭐KOREA BEST ANTI-HAIR LOSS SHAMPOO⭐[Dr.Groot] ANTI-HAIR LOSS CARE / Shampoo/treatment/tonic
⭐KOREA BEST ANTI-HAIR LOSS SHAMPOO⭐[Dr.Groot] ANTI-HAIR LOSS CARE / Shampoo/treatment/tonic
Item Q&A
  • Question : Inquiry for the item from dannyganskMar 12, 2021

    Please recommend: Hair loss with dry and itch scalp for men.

    Answer : [Re] Inquiry for the item from dannygansk

    https://www.qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=686622638

    Question : [Re] Inquiry for the item from dannygansk

    how about this item

    Answer : [Re] Inquiry for the item from dannygansk

    Ok, will try the D items, how about the hair loss tonixlc, any recommend?

    Question : [Re] Inquiry for the item from dannygansk

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=679891300

    Answer : [Re] Inquiry for the item from dannygansk

    this item is populer

  • Question : Inquiry for the item from joy****May 31, 2020

  • Question : Inquiry for the item from pwo****Apr 17, 2020

  • Question : Inquiry for the item from 235****Dec 12, 2019

    Hi Seller

    For hair loss care treatment for thinning hair, what is the direction to apply? From root(scalp) to end of hair?

    Answer : [Re] Inquiry for the item from 235****

    yes about treatment that no in using hair root
    hair end that add it

    Question : [Re] Inquiry for the item from 235****

    I don’t get you... only at hair end?

    Answer : [Re] Inquiry for the item from 235****

    sorry i don't understand well about
    what are you asking ㅠㅠㅠ

  • Question : Inquiry for the item from yun****Jun 24, 2019

    Hi do you have the full ingredient list?

    Answer : [Re] Inquiry for the item from yun****

    sorry i don't have that like dictrail information

    Question : [Re] Inquiry for the item from yun****

    How does the shampoo smell like?

    Answer : [Re] Inquiry for the item from yun****

    oh daer that is too i don't know dictail sosorry
    cuz that item i can;t open.
    new item so can't explain to you sosorry

+View all Notice, FAQ, Q&A >>
LIMITED EDTION! [Etude House X Disney] Tsum Tsum Collection/lip tint/blusher/cushion/powder
LIMITED EDTION! [Etude House X Disney] Tsum Tsum Collection/lip tint/blusher/cushion/powder
Item Q&A
[Clio]피치톤업 프라이머/베이스 메이크업/커버메이크업/메이크업 베이스
[Clio]피치톤업 프라이머/베이스 메이크업/커버메이크업/메이크업 베이스
Item Q&A
  • Question : Inquiry for the item from blahFeb 27, 2021

[etude house] NEW! Double Lasting Cushion /cushion foundation/Cushion
[etude house] NEW! Double Lasting Cushion /cushion foundation/Cushion
Item Q&A
  • Question : Inquiry for the item from bridgetMar 03, 2021

    Hi Seller

    When will you replenish the stock for neutral beige?

    Answer : [Re] Inquiry for the item from bridget

    sorry that is discontinue

  • Question : Inquiry for the item from bea****May 29, 2020

  • Question : Inquiry for the item from hta****Mar 13, 2020

  • Question : Inquiry for the item from orj****Aug 03, 2019

    Previous Any Cushion my colour is light beige. What colour do I use for this new cushion?

    Answer : [Re] Inquiry for the item from orj****

    soorry i can't recommend about that question
    that is diffirent to see color
    so i can' help
    sosorry

🌸Qoo10 BEST PRICE🌸 [Etude house] 0.2mm therapy air mask / sheet mask / moistfull collagen
🌸Qoo10 BEST PRICE🌸 [Etude house] 0.2mm therapy air mask / sheet mask / moistfull collagen
Item Q&A
  • Question : Inquiry for the item from vcisw47j62Mar 03, 2021

  • Question : Inquiry for the item from agn****May 14, 2020

    I would like to order different flavour of mask in one order, but don’t seem to have this function.

    Pls advise

    Answer : [Re] Inquiry for the item from agn****

    that have just 10pcs set sell can.
    so can't separate choose that sorry

  • Question : Inquiry for the item from ivy****May 07, 2020

    Hi, may I know the manufacturer date of the masks?

    Answer : [Re] Inquiry for the item from ivy****

    2023

  • Question : Inquiry for the item from sha****May 01, 2020

  • Question : Inquiry related cancel and refund from idv****Apr 22, 2020

    My item has not arrived, no shipping update!

    Answer : [Re] Inquiry related cancel and refund from idv****

    Sent on April 14th.
    It usually takes 4-6 business days.
    Delivery may be delayed due to the effects of coronavirus.

    Thank you.

+View all Notice, FAQ, Q&A >>
[Illiyoon] PROBIOTICS SKIN BARRIER TRIAL KIT / Mask sheet / Essence Drop / Cream
[Illiyoon] PROBIOTICS SKIN BARRIER TRIAL KIT / Mask sheet / Essence Drop / Cream
Item Q&A
  • Question : Inquiry for the item from c____nFeb 26, 2021

    Hi seller, may I know the expiry date for Illiyoon Probiotics Skin Essence(20ml x 3pcs) and Probiotics skin barrier trial kit? Thank you

    Answer : [Re] Inquiry for the item from c____n

    22.11 22.12 it

[whoo] Basic skin care set/gongjihyang sooyeon jinyulhyang/hydrating In yang Essensial revitalizing
[whoo] Basic skin care set/gongjihyang sooyeon jinyulhyang/hydrating In yang Essensial revitalizing
Item Q&A
  • Question : Inquiry for the item from sowengoFeb 23, 2021

    do you still hv stock for gift set A4610 n pls advise expiry date tq.

    Answer : [Re] Inquiry for the item from sowengo

    yes have it but about that sample is diffirent it

    Question : [Re] Inquiry for the item from sowengo

    is it ok?

    Answer : [Re] Inquiry for the item from sowengo

    2023.12

  • Question : Inquiry for the item from 243****Apr 05, 2020

  • Question : Inquiry for the item from tie****Dec 13, 2019

  • Question : Inquiry for the item from miy****Jul 17, 2019

    Pls advise how many items in one box?
    7items or only 3 ?

    Answer : [Re] Inquiry for the item from miy****

    waht is only 3pcs?
    sorry waht is meaing
    that is same picture

ESSENTIAL ITEM FOR PORE CARE★ 2020 NEW★[etude house] WONDER PORE SERIES /freshner/toner/cleanser
ESSENTIAL ITEM FOR PORE CARE★ 2020 NEW★[etude house] WONDER PORE SERIES /freshner/toner/cleanser
Item Q&A
  • Question : Inquiry for the item from lilytay17Feb 19, 2021

    Hi is the pire tigthening available?

    Answer : [Re] Inquiry for the item from lilytay17

    sorry that item is discontinue

  • Question : Inquiry for the item from ChengChengMummyAug 22, 2020

  • Question : Inquiry for the item from sit****May 18, 2020

  • Question : Inquiry for the item from van****May 16, 2020

  • Question : Inquiry for the item from ray****May 06, 2020

+View all Notice, FAQ, Q&A >>
[Missha]M Perfect cover BB cream 50ml/Signature real complete/wrinkle fill up/porefection
[Missha]M Perfect cover BB cream 50ml/Signature real complete/wrinkle fill up/porefection
Item Q&A
  • Question : Inquiry related cancel and refund from andreamshFeb 03, 2021

    I received my item but it expires in 6 months on 9 Jul 2021! I contacted you but you said it can still be used from 1 year of opening the product. How is this possible?? Please issue return for refund

    Answer : [Re] Inquiry related cancel and refund from andreamsh

    that is can using item date... you can search about that exprity to foundation information. you can refund but that is return cost is your side need to pay i ask about that is ok meaning

    Question : [Re] Inquiry related cancel and refund from andreamsh

    No, I should not have to pay for return for this item. It is falsely advertised as brand new. It is in fact old item

  • Question : Inquiry for the item from aud****May 05, 2020

    Is the perfect bb cream #21 same colour code as signature bb cream #21. In the photo signature looks fairer. I prefer a fairer shade tks

    Answer : [Re] Inquiry for the item from aud****

    i think that is difficult a little cuz that kinds diffirent
    so can't same color perfectly

  • Question : Inquiry for the item from aud****Mar 07, 2019

    Do u sell no 13 colour tone?

    Answer : [Re] Inquiry for the item from aud****

    sorry
    no have it