Q&A board

Q & A Lists
Item Question & Answer
(Killiney) Bundle of 3 - Premium Coffee | Tea Selection Instant Coffee Kopi Drink BEST SELLER
(Killiney) Bundle of 3 - Premium Coffee | Tea Selection Instant Coffee Kopi Drink BEST SELLER
Item Q&A
  • Question : Inquiry for the item from babyblue_1126May 06, 2021

  • Question : Inquiry for the item from WongMay 05, 2021

    Hi, seller,
    This is my second order and Could you please let me know when the free mug will be available again?

    Answer : [Re] Inquiry for the item from Wong

    The mugs have been fully redeemed .. we are exploring further promos in the future but the dates have not been fixed yet. Thank you for your support and interest!

  • Question : Inquiry for the item from PeaMay 05, 2021

  • Question : Inquiry for the item from BunnyMay 05, 2021

  • Question : Inquiry for the item from CCMay 01, 2021

+View all Notice, FAQ, Q&A >>
[Killiney NEW LAUNCH] Bundle of 3 - KESPRESSO Coffee (Nespresso Compatible Coffee Capsule Pods)
[Killiney NEW LAUNCH] Bundle of 3 - KESPRESSO Coffee (Nespresso Compatible Coffee Capsule Pods)
Item Q&A
  • Question : Inquiry for the item from voloca13May 02, 2021

    May I know if compatible to all nespresso machines?

    Answer : [Re] Inquiry for the item from voloca13

    It is compatible with most nespresso machines except the latest vertuo machine

  • Question : Inquiry for the item from cottonblueMay 02, 2021

    Hi, if I order now will I received the free cup with saucer ? Thank u

    Answer : [Re] Inquiry for the item from cottonblue

    Yes pls choose it as the free gift option when you check out.

  • Question : Inquiry for the item from NanaMay 02, 2021

    What is the expiring date of the capsules?

    Answer : [Re] Inquiry for the item from Nana

    Sep 2022

  • Question : Inquiry for the item from ElaineMay 01, 2021

    Hi, Can I add like condensed milk/evaporated milk to make this into traditional coffee?

    Answer : [Re] Inquiry for the item from Elaine

    Yes you may do it. Alternatively you can try buy our packet Kopi O kosong/siew Dai . Thanks!

  • Question : Inquiry for the item from KW CheongMay 01, 2021

    Dear seller can I use the capsules in Nescafe Dolce Gusto machine? Thanks.

    Answer : [Re] Inquiry for the item from KW Cheong

    Hi, unfortunately this is not compatible with the Dolce Gusto machine as the DG machine is meant for big capsule. This is compatible for nespresso machine.

+View all Notice, FAQ, Q&A >>
(Killiney) Bundle of 6 - Premium Coffee | Tea Selection Family Bundle Instant Coffee Kopi
(Killiney) Bundle of 6 - Premium Coffee | Tea Selection Family Bundle Instant Coffee Kopi
Item Q&A
  • Question : Inquiry for the item from thegracechuaApr 28, 2021

    Hi

    Can i check whats the expiry date for the 3 in 1 premium white coffee? Thanks !

    Answer : [Re] Inquiry for the item from thegracechua

    we are currently selling new batch so should be March/April 2023

  • Question : Inquiry for the item from ChewApr 13, 2021

  • Question : Inquiry for the item from tea_lover289Mar 30, 2021

    can check what's the expiry date for 2 in 1 white coffee and kopi O siew dai. Thanks

    Answer : [Re] Inquiry for the item from tea_lover289

    They are all at least 2nd half of 2022 onwards. Thanks

    Question : [Re] Inquiry for the item from tea_lover289

    tks

    Answer : [Re] Inquiry for the item from tea_lover289

    You are most welcome! :)

  • Question : Inquiry for the item from agneschuamhMar 27, 2021

  • Question : Inquiry related delivery from kinki_ylmlMar 25, 2021

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[Killiney] Bundle of 2 - Food Paste Sauce Seasoning | Curry Chicken Laksa Mee Siam Mee Rebus
[Killiney] Bundle of 2 - Food Paste Sauce Seasoning | Curry Chicken Laksa Mee Siam Mee Rebus
Item Q&A
  • Question : Inquiry for the item from coolvalue899Apr 13, 2021

    May I know the Mee Robus sauce is made in where? Is it Vegetarian?

    Answer : [Re] Inquiry for the item from coolvalue899

    The paste are made in Malaysia, halal-certified. But not vegetarian as it contains some shrimp while preparing. Hope the above clarifies. Thanks

  • Question : Inquiry for the item from Chua Mui NgohApr 12, 2021

[KILLINEY] LOWEST PROMO Premium Coffee / TEA Bundle / COOKIE [Shop Catalogue]
[KILLINEY] LOWEST PROMO Premium Coffee / TEA Bundle / COOKIE [Shop Catalogue]
Item Q&A
  • Question : Inquiry for the item from pixelminiMar 18, 2021

    For this promo, I can't combine with other Qprime shipping sellers to enjoy free shipping?

    Answer : [Re] Inquiry for the item from pixelmini

    We checked and it seems like you are right that it cannot because this is under a separate promo under Shop Catalogue.

  • Question : Inquiry related delivery from twopoke06Feb 21, 2021

    hi

    may i know if pickup can be done at any killiney outlet? thks!

    Answer : [Re] Inquiry related delivery from twopoke06

    Hi, thank you for your message. Unfortunately, we do not offer any pick up at Killiney outlets at this moment.

  • Question : Inquiry for the item from shirfongFeb 06, 2021

    Hi, I am looking at your Bundle of 3 for $19.90. If I am taking 2-in-1 white coffee, does that mean I am paying for $19.90 for total of 3 packets (so total of 45 sachets)?

    Thanks.

    Answer : [Re] Inquiry for the item from shirfong

    Yes you are right! This is a big promo we are running for CNY! :)

    Question : [Re] Inquiry for the item from shirfong

    3 packets of milk tea is too much cos I'm afraid that it will be too sweet. Can I have the option to order 2 pack of milk and 4 pack of 2 in 1 coffee? Thanks

    Answer : [Re] Inquiry for the item from shirfong

    Hi! thank you for your message. Im afraid our promo deal with qoo10 goes by set of 3 bundle and we are unable to do the 2 milk tea n 4 x 2in1 coffee combination. Nevertheless, you may consider getting the trio bundle (one each for milk tea, 2in1 coffee and 3in1 coffee). Thank you for your understanding and we hope you will give our products a try! :)

    Question : [Re] Inquiry for the item from shirfong

    Hi, thanks for the recommendation on Trio Bundle. I thought that is for the Kopi O series. I have made the order. 1 set of Trio Bundle and 1 set of 2-in-1 coffee bundle :-)

    Answer : [Re] Inquiry for the item from shirfong

    Hi! Great! Thank you for your support :) we hope you and your family will enjoy them :):)

Killiney Instant Beverage Trio Exclusive Bundle
Killiney Instant Beverage Trio Exclusive Bundle
Item Q&A
  • Question : Inquiry for the item from lowserenehoMar 14, 2021

    What is the diff between 2-in-1 & 3-in-1?

    Answer : [Re] Inquiry for the item from lowsereneho

    Hi! Thank you for your message. While both are white coffee, the difference is that 3in1 has added sugar while 2in1 does not. We hope the above clarifies!

  • Question : Inquiry for the item from tinatan9Oct 30, 2020

    Hi Seller,
    I would like to know how much sugar per pack as I’m diabetic.
    Thanks

    Answer : [Re] Inquiry for the item from tinatan9

    There is around 14g sugar. Thanks!

    Question : [Re] Inquiry for the item from tinatan9

    Thank you!

    Answer : [Re] Inquiry for the item from tinatan9

    You are most welcome :)

  • Question : Inquiry for the item from Faith27Oct 30, 2020

    The 2 in 1 is it kopi o ?

    Answer : [Re] Inquiry for the item from Faith27

    Hi, thank you for your enquiry and interest. For the 2-in-1 Premium White Coffee, it is kopi but without added sugar. Hope this clarifies. Thanks!

Killiney 2-in-1 Premium White Coffee
Killiney 2-in-1 Premium White Coffee
Item Q&A
Killiney 2-in-1 Premium White Coffee Family Bundle
Killiney 2-in-1 Premium White Coffee Family Bundle
Item Q&A
  • Question : Inquiry for the item from Ng YcFeb 06, 2021

    if order coffee and cookies today (06 feb), can receive on 08 Feb morning?

    Answer : [Re] Inquiry for the item from Ng Yc

    Hi! thank you for your message. We will pack the parcel first thing in the morning of Monday (8th) and usually Qexpress courier will pick up on Tuesday and deliver on Wednesday. Hope the above answers

    Question : [Re] Inquiry for the item from Ng Yc

    Thank you

    Answer : [Re] Inquiry for the item from Ng Yc

    Thank you too! have a good weekend :)

    Question : [Re] Inquiry for the item from Ng Yc

    i have placed order yesterday. please see if you could help to delivered to my place tomorrow morning (08 Feb 2021)? Please dont worry, there will not be any changes to cancel the order. I need the cookies as gift to my upline. I believe they will like the special cookies.

    Answer : [Re] Inquiry for the item from Ng Yc

    if possible, please give individual bag for each cookie as the cookies are meant for 3 persons. Thanks.

    Question : [Re] Inquiry for the item from Ng Yc

    Hi! We will add in 3 tote bags for you. As for the delivery, it is handled by qexpress so we can’t control their schedule. Nevertheless we will pack first thing in the morning tmr and pass to qexpress the earliest we can do. Thanks! :)

    Answer : [Re] Inquiry for the item from Ng Yc

    thanks so much! cos the cookies are so local! so special. I have placed 3 orders: one for coffee, one for cookies, one for trio bundle. Thanks for the special offers/promotions!

    Question : [Re] Inquiry for the item from Ng Yc

    We hope your friends will like them! :) thank you again for your support :)

  • Question : Inquiry for the item from voneJan 28, 2021

    Can I know2 in 1, means with sugar only? Or with creamer only?

    Answer : [Re] Inquiry for the item from vone

    Hi thank you for your enquiry. 2in1 white coffee means coffee with creamer but no added sugar.

Killiney Premium Milk Tea
Killiney Premium Milk Tea
Item Q&A
  • Question : Inquiry for the item from voneJan 28, 2021

    Is it sweet? Low sugar?

    Answer : [Re] Inquiry for the item from vone

    Hi! Thank you for your interest. The milk tea comes with added sugar. We currently only carry the sweet version.

Killiney NEW LAUNCH!! ☕ Premium Kopi-O Siew Dai / ☕ Premium Kopi-O Kosong Duo / Trio Bundle
Killiney NEW LAUNCH!! ☕ Premium Kopi-O Siew Dai / ☕ Premium Kopi-O Kosong Duo / Trio Bundle
Item Q&A
  • Question : Inquiry for the item from angietay1234Jan 23, 2021

    Kopi - O Kosong is it a instant coffee or with residual

    Answer : [Re] Inquiry for the item from angietay1234

    Hi! For kopi o series (kosong / Siew dai) they are in filter bag form, not instant soluble. Hope that clarifies. Thank you :)

Killiney 3-in-1 Premium White Coffee Trio Bundle
Killiney 3-in-1 Premium White Coffee Trio Bundle
Item Q&A
  • Question : Inquiry for the item from mandy_wooOct 25, 2020

    Dear Seller,
    Trio Exclusive option not available. Please check. Thanks

    Answer : [Re] Inquiry for the item from mandy_woo

    ‘Order Now’ button auto update Trio Bundle to cart

    Question : [Re] Inquiry for the item from mandy_woo

    Hi! Thank you for your message. Can we clarify what do you mean by Trio Exclusive option not available? We looked into it and tested it, it should be able to work. Could you try again? Thanks!

    Answer : [Re] Inquiry for the item from mandy_woo

    Update: If you wish to buy the Trio Exclusive bundle, it is another SKU here:
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=683021250

    Please check this link instead. Thanks!

    Question : [Re] Inquiry for the item from mandy_woo

    Price has gone up today? Thanks

    Answer : [Re] Inquiry for the item from mandy_woo

    By $3.00 for both options?
    Is online price similar to physical shop? Thanks

    Question : [Re] Inquiry for the item from mandy_woo

    Hi, Thank you for your message. The promo was a time-limited and qty-limited deal. We received overwhelming response and support. Nevertheless, do check out for other upcoming promos in the near future!

    Physical shop only sell by single SKU and so there is no bundle discount.

    Thanks!

  • Question : Inquiry for the item from MimiOct 23, 2020

    Hello seller.
    Can mix
    2 in 1 & 3 in 1

    Answer : [Re] Inquiry for the item from Mimi

    Hi! Thank you for your message. We just launched our store on Qoo10 platform today and for the start, there are two bundles that were selected for launch promotion. One of them is the 3-in-1 White Coffee Trio Bundle and the other is the Trio Exclusive which is 1 x 3in1 coffee; 1 x 2in1 coffee and 1 x milk tea. However, we are unable to do a mix in your choice. We would recommend trying the trio exclusive bundle. Looking forward to your support! :)

  • Question : Inquiry for the item from buffy_luver88Oct 23, 2020

    Do u sell 2-in-1? Jus creamer but no sugar? 3-in-1 too sweet

    Answer : [Re] Inquiry for the item from buffy_luver88

    Hi, Yes we do! You may click on the following link:

    https://www.qoo10.sg/item/KILLINEY-KILLINEY-2-IN-1-PREMIUM-WHITE-COFFEE-TRIO-BUNDLE/682981216

    Thanks!

Killiney Premium Milk Tea Family Bundle
Killiney Premium Milk Tea Family Bundle
Item Q&A
Killiney 2-in-1 Premium White Coffee Trio Bundle
Killiney 2-in-1 Premium White Coffee Trio Bundle
Item Q&A
  • Question : Inquiry for the item from haresekaiOct 23, 2020