Q&A board

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Q & A Lists
Item Question & Answer
★Joyroom Wireless Airpod★Wireless Bluetooth earphones★Earpiece Earphone Earbuds Samsung Iphone★
★Joyroom Wireless Airpod★Wireless Bluetooth earphones★Earpiece Earphone Earbuds Samsung Iphone★
Item Q&A
  • Question : Inquiry from hoy****Apr 04, 2020

    when will the premium black have stock?

    Answer : [Re] Inquiry from hoy****

    About 4-6 weeks due to delay

    Question : [Re] Inquiry from hoy****

    thank you. will its be send via letterbox or to the house?

    Answer : [Re] Inquiry from hoy****

    house

    Question : [Re] Inquiry from hoy****

    Thank you

    Answer : [Re] Inquiry from hoy****

    Most welcome

  • Question : Inquiry for the item from rac****Mar 14, 2020

    May I know this item support Android phone?

    Answer : [Re] Inquiry for the item from rac****

    Yes it does :)

  • Question : Inquiry for the item from 238****Dec 26, 2019

    Hi is the Joyroom wireless airpod compatible with iPhone 8 plus and iPhone 11 Pro Max?
    Thanks

    Answer : [Re] Inquiry for the item from 238****

    Yes :)

  • Question : Inquiry for the item from amy****Dec 22, 2019

  • Question : Inquiry for the item from cal****Nov 27, 2019

    Hi, is the JR-T03S compatible with Samsung Note 10? Thinking of get one, but don't know if it's compatible...

    Answer : [Re] Inquiry for the item from cal****

    Yes its compatible, Its connected via bluetooth 5.0 tech :)

+View all Notice, FAQ, Q&A >>
★Baseus Fast Charging Cable★Micro / Lightning / Type C /★USB Charger★ Iphone / Samsung★
★Baseus Fast Charging Cable★Micro / Lightning / Type C /★USB Charger★ Iphone / Samsung★
Item Q&A
  • Question : Inquiry for the item from rac****Apr 06, 2020

    For Baseus 3 in 1 cable - can it transfer data? Or is it only fast charging?

    Answer : [Re] Inquiry for the item from rac****

    Its only for charging purposes. Split cable do not show fast charge. For data transfer and fast charging, kindly choose Single head cable. Thank you

  • Question : Inquiry for the item from pcy****Mar 28, 2020

    Hi, I want to get a fast charge cable for my ipad generation 5 and generation 7. Which model should I select?

    Answer : [Re] Inquiry for the item from pcy****

    JR Ben series MFI Cable :)

  • Question : Inquiry for the item from sur****Mar 28, 2020

    Can I use this charger to charge my Asus zenfone

    Answer : [Re] Inquiry for the item from sur****

    Yes, do use appropriate cable :)

  • Question : Inquiry for the item from ah-****Mar 27, 2020

    Can I use Option C and E to fast charge Samsung S9+?

    Answer : [Re] Inquiry for the item from ah-****

    Hi, C is fast charging charger, however (e) is a multi head split cable. Split cable dont show fast charge, but charging speed is 80% of fast charge.

    Thank you

  • Question : Inquiry for the item from maz****Mar 26, 2020

    Got no link for micro type?

    Answer : [Re] Inquiry for the item from maz****

    Item (g) Halo Cable, Micro type is available. Thank you

+View all Notice, FAQ, Q&A >>
★Baseus Dual Wireless Charger★Airpods 2 Qi Pad Chargers★Samsung Iphone Huawei★
★Baseus Dual Wireless Charger★Airpods 2 Qi Pad Chargers★Samsung Iphone Huawei★
Item Q&A
  • Question : Inquiry for the item from lzy****Apr 05, 2020

    Hi, just wanted to check if there is any capacity for these wireless charger that I can “charge” prior and bring it out to use on the go? Or it is always required to be connected to a power source (eg. Power socket) to use the wireless charger device?

    Answer : [Re] Inquiry for the item from lzy****

    Powerbank wireless charger, its portable and can be brought out on the go to use as long as its fully charged up. While Normal wireless charger without powerbank capacity required to be connected to power source for charging :)

  • Question : Inquiry for the item from cin****Apr 03, 2020

    Hi. for the 2 in 1 (15w), can i charge both device together at the same time? mine can’t seems to charge both. it’s either one...

    Answer : [Re] Inquiry for the item from cin****

    What 2 phone are you using and what usb charger head are you using?

    Question : [Re] Inquiry for the item from cin****

    Iphone xs and samsung galaxy. the standard one

    Answer : [Re] Inquiry for the item from cin****

    What Charger head was used?

  • Question : Inquiry for the item from koh****Mar 21, 2020

  • Question : Inquiry for the item from jen****Mar 21, 2020

    About the 2-in-1 15W wireless charger. Is it compatible with S20 and S20+? If I charge 2 phones together, will it still be fast charge at 15W per phone?

    Answer : [Re] Inquiry for the item from jen****

    Power will be split accordingly. Yes supported for S20 series.

  • Question : Inquiry for the item from wen****Mar 03, 2020

+View all Notice, FAQ, Q&A >>
★KnightShield★All Samsung Models Screen Protector Tempered Glass S20 Ultra/ Note 10 Plus/ Note 9★
★KnightShield★All Samsung Models Screen Protector Tempered Glass S20 Ultra/ Note 10 Plus/ Note 9★
Item Q&A
  • Question : Inquiry for the item from dyl****Apr 05, 2020

    Hi Seller, when will the full curved tempered glass for s20+ be restock? Thanks

    Answer : [Re] Inquiry for the item from dyl****

    Its coming next week :)

  • Question : Inquiry for the item from aut****Mar 24, 2020

    Do the curve tempered glass screen protector affect the sensitivity of the fingerprint feature for S20 Ultra ?

    Answer : [Re] Inquiry for the item from aut****

    Hi, as long as installation instruction slip is followed. Sensitivty will be fine, however if you are using thick case, tempered glass maybe lifted up by the phone case on its edges. Causing the gap to appear then sensitivity will arise due to the gap.

  • Question : Inquiry for the item from eve****Mar 23, 2020

  • Question : Inquiry for the item from sam****Mar 14, 2020

    Hi is the s20 full curved tempered glass protector compatible with the casing that comes with the phone? Is it compatible with your military bumper casing?
    Thank you

    Answer : [Re] Inquiry for the item from sam****

    Yes :)

  • Question : Inquiry for the item from sm.****Mar 14, 2020

    When will s20 plus screen protector be back in stock?

    Answer : [Re] Inquiry for the item from sm.****

    Yes in about 3 weeks time

+View all Notice, FAQ, Q&A >>
★Baseus 4in1 Multi USB Hub★SD Card Reader★Adapter USB Type C★ Ready Stock
★Baseus 4in1 Multi USB Hub★SD Card Reader★Adapter USB Type C★ Ready Stock
Item Q&A
  • Question : Inquiry for the item from blu****Apr 04, 2020

    please advise when the mini cabin card reader will be back in stock

    Answer : [Re] Inquiry for the item from blu****

    Its restock coming in about 2 weeks time :)

  • Question : Inquiry for the item from yu2****Mar 24, 2020

  • Question : Inquiry for the item from Ech****Feb 26, 2020

★KnightShield★Samsung Iphone Screen Protector Tempered Glass★11 Pro Max ★ ALL MODELS ★ S20 Ultra ★
★KnightShield★Samsung Iphone Screen Protector Tempered Glass★11 Pro Max ★ ALL MODELS ★ S20 Ultra ★
Item Q&A
  • Question : Inquiry for the item from lin****Apr 04, 2020

    when will s20plus glass protector be in stock?
    does fingerprint works for both glass and film protector?

    Answer : [Re] Inquiry for the item from lin****

    Yes, both works. Follow the instruction for pasting and activate screen sensitivty in settings. Restock coming this week. Thank you :)

  • Question : Inquiry for the item from kri****Mar 17, 2020

    Hi when restock for full tempered glass for iphone 8?

    Answer : [Re] Inquiry for the item from kri****

    Its coming in about 2 weeks time :)

    Question : [Re] Inquiry for the item from kri****

    Still no restock?

    Answer : [Re] Inquiry for the item from kri****

    Its on the way, however slight delay due to covid 19 slowing down couriers

  • Question : Inquiry for the item from don****Apr 01, 2020

  • Question : Inquiry for the item from cha****Mar 29, 2020

    Will you restock note 8 screen protector?

    Answer : [Re] Inquiry for the item from cha****

    Its coming in about 10 days time

  • Question : Inquiry for the item from kke****Mar 29, 2020

    Hi seller

    When is your stock for samsung note 10 plus tempered glass going to be available?

    Regards
    Kerine

    Answer : [Re] Inquiry for the item from kke****

    Its coming in about 10 days time. Thank you

+View all Notice, FAQ, Q&A >>
★KNIGHTSHIELD Phone UV Sterilizer★ Antibacterial Sanitizer ★ Anti Germs Iphone case Samsung
★KNIGHTSHIELD Phone UV Sterilizer★ Antibacterial Sanitizer ★ Anti Germs Iphone case Samsung
Item Q&A
★KnightShield Apple Iphone 11 Pro Max Tempered Glass★XS XR X★ 8 / 8 Plus / 7 / 7 Plus / 6s Plus★
★KnightShield Apple Iphone 11 Pro Max Tempered Glass★XS XR X★ 8 / 8 Plus / 7 / 7 Plus / 6s Plus★
Item Q&A
  • Question : Inquiry related delivery from eta****Apr 03, 2020

  • Question : Inquiry for the item from iva****Mar 24, 2020

  • Question : Inquiry for the item from Yon****Mar 09, 2020

    What is anti burst cover?

    Answer : [Re] Inquiry for the item from Yon****

    Attached link to the pictures: https://qoo.tn/BWAaaW

    Thank you

  • Question : Inquiry for the item from upr****Mar 09, 2020

    when will matte black iphone xs max be back instock?

    Answer : [Re] Inquiry for the item from upr****

    Yes, its coming in about 10 days time. Thank you

  • Question : Inquiry for the item from ali****Feb 29, 2020

    Hi, where is the selection for matte anti blue light?

    Answer : [Re] Inquiry for the item from ali****

    Hi select your phone type. Followed by K1 Full infinity glass, the option will be there. Thank You :)

+View all Notice, FAQ, Q&A >>
★Japan Design Smart Digital Alarm Clock by UniqHome★Wall Clock Snooze Mode★Adjustable Brightness★
★Japan Design Smart Digital Alarm Clock by UniqHome★Wall Clock Snooze Mode★Adjustable Brightness★
Item Q&A
  • Question : Inquiry for the item from yvo****Apr 03, 2020

    Hello.. for muji lookalike... in dark condition, can the led be set to permanently on. We need to see the time during night time.

    Answer : [Re] Inquiry for the item from yvo****

    It will have the backlight dimmed,, however the LED cannot be permanent on. only when pressed light button. then fully light up.

    Thank you

  • Question : Inquiry for the item from ann****Mar 20, 2020

    What kind of battery is used and how many pieces ? Us it using AAA or AA or 18650 rechargeable battery ?

    Answer : [Re] Inquiry for the item from ann****

    Hi, It uses 3 AA Battery. Thank you :)

  • Question : Inquiry for the item from seo****Mar 01, 2020

    Hello!..Will new stocks be available on any specific date? Thank you.

    Answer : [Re] Inquiry for the item from seo****

    Roughly around 4 weeks due to delay

  • Question : Inquiry for the item from Cel****Feb 26, 2020

    Stock coming in?

    Answer : [Re] Inquiry for the item from Cel****

    in about 3-4 weeks time :)

  • Question : Inquiry for the item from 236****Feb 03, 2020

    Is there restock for white?

    Answer : [Re] Inquiry for the item from 236****

    Yes in about 2-4 weeks time due to slower production affected by recent wuhan virus.

    Question : [Re] Inquiry for the item from 236****

    ok thank you!

    Answer : [Re] Inquiry for the item from 236****

    Thank you

+View all Notice, FAQ, Q&A >>
Portable USB Fan★Rechargeable USB Mini Desk Table Fan ★Stroller Fan★Handheld★Office Wireless Fan
Portable USB Fan★Rechargeable USB Mini Desk Table Fan ★Stroller Fan★Handheld★Office Wireless Fan
Item Q&A
  • Question : Inquiry for the item from han****Apr 03, 2020

  • Question : Inquiry from Abo****Sep 17, 2019

  • Question : Inquiry for the item from 236****Jun 16, 2019

    Hi, may I know if its cheaper if I get 30 pieces? Would like to get this for a bunch of elderly in a charity event. Also, I would need this before the 20th (Thurs) and I am willing to collect it myself at your store if possible.

    Answer : [Re] Inquiry for the item from 236****

    Apologies, yes bulk purchase is cheaper. However, next restock is only coming in about 2-3 weeks time. Current stock is insufficienet :(

    Question : [Re] Inquiry for the item from 236****

    May I know if you have any amount in stock currently?

    Answer : [Re] Inquiry for the item from 236****

    Hi left only 5 pcs for baseus fan.

Sensor Night Lamp★Rechargeable★Table Lamp★Study LED Light★Christmas Gift★Birthday Gift★Present★
Sensor Night Lamp★Rechargeable★Table Lamp★Study LED Light★Christmas Gift★Birthday Gift★Present★
Item Q&A
  • Question : Inquiry for the item from toh****Mar 31, 2020

    C2 Garden series body sensor light lamp

    Do it have a timer. Auto switch for abt 2 hrs and auto off.

    Answer : [Re] Inquiry for the item from toh****

    Apologies it dont come in preset timer. It will light up as long as there consistent body movement near it. And Off when there is no movements. Thank you

  • Question : Inquiry for the item from ben****Mar 20, 2020

  • Question : Inquiry for the item from jac****Mar 19, 2020

    Hi, would you be restocking the squishy rabbit lamp? Thanks

    Answer : [Re] Inquiry for the item from jac****

    Yes ite coming in about 2 weeks time :)

  • Question : Inquiry for the item from ant****Mar 07, 2020

    Hi,

    When will u restock the rabbit ear/deer ear night light?

    Answer : [Re] Inquiry for the item from ant****

    Yes. Restock coming in abt 3-4 weeks time

  • Question : Inquiry for the item from aqu****Mar 02, 2020

    Hi, are you going to restock the rabbit ear?

    Answer : [Re] Inquiry for the item from aqu****

    Yes just restocked :)

+View all Notice, FAQ, Q&A >>
★Uniqhome European Design Wall Clocks★Wooden Clock★Pendulum Swing Clocks★Local Distributor★
★Uniqhome European Design Wall Clocks★Wooden Clock★Pendulum Swing Clocks★Local Distributor★
Item Q&A
  • Question : Inquiry for the item from tan****Mar 29, 2020

    Will you be restocking Geekcook wood clock with number?

    Answer : [Re] Inquiry for the item from tan****

    Its coming in about 2 days time :)

  • Question : Inquiry for the item from mdh****Dec 28, 2019

  • Question : Inquiry for the item from alv****Dec 24, 2019

  • Question : Inquiry for the item from wen****Dec 25, 2019

    Will reStock for GEEKCOOK Wood Clock (With Number) ?

    Answer : [Re] Inquiry for the item from wen****

    Its coming in 2-3 weeks time :)

  • Question : Inquiry for the item from eri****Nov 29, 2019

    Zen wood clock with oak frame and oak needle no stock? When coming?

    Answer : [Re] Inquiry for the item from eri****

    in 2 weeks time :)

+View all Notice, FAQ, Q&A >>
★BASEUS 2-in-1 Qi Wireless Charger★Airpods 2 Wireless Charger★USB Wall Chargers★ Qualcomm 3.0★
★BASEUS 2-in-1 Qi Wireless Charger★Airpods 2 Wireless Charger★USB Wall Chargers★ Qualcomm 3.0★
Item Q&A
  • Question : Inquiry for the item from din****Mar 27, 2020

    Hi, can the (W6) Joyroom Quick Charge PD + USB Port Charger fast charge iPhone 11? If not, is there any wall charger you can recommend?

    Answer : [Re] Inquiry for the item from din****

    Yes W6, is lightning charge on iphone and fast charge on samsung. Do match with fast charge cable as well.

    Thank you :)

  • Question : Inquiry for the item from can****Mar 19, 2020

    Hi does the dual wireless charge charge Iphone 8 and airpods? also its OOS for white, will there be stock coming in?

    Answer : [Re] Inquiry for the item from can****

    White restock will come in about 3 weeks time. Yes it can charrge iphone 8 and airpod with wireless charging case.

  • Question : Inquiry for the item from 262****Mar 03, 2020

  • Question : Inquiry for the item from sok****Feb 29, 2020

    Hi does the w2 able to charge 2 Samsung s10+ handphone together? How long needed to b fully charge?

    Answer : [Re] Inquiry for the item from sok****

    Yes, it will take up to 4 hours for 2 phones at same time. Thank you

    Question : [Re] Inquiry for the item from sok****

    Hi may I know will u dual wireless charger be in stock?

    Answer : [Re] Inquiry for the item from sok****

    Its in stock option W2. Thank you

  • Question : Inquiry for the item from Han****Jan 24, 2020

    Hi, does the wireless charger support iphone xs, apple watch series 3 and airpods gen 2 wireless casing?

    Answer : [Re] Inquiry for the item from Han****

    Hi, yes except apple watch :)

+View all Notice, FAQ, Q&A >>
★KNIGHTSHIELD★Samsung S20 Plus Ultra / Note 10 Plus / S10 Plus / Note 9 / S9 / S9 Plus/ Note 8 / S8★
★KNIGHTSHIELD★Samsung S20 Plus Ultra / Note 10 Plus / S10 Plus / Note 9 / S9 / S9 Plus/ Note 8 / S8★
Item Q&A
  • Question : Inquiry for the item from Cel****Mar 27, 2020

    When stock available for S20 ULTRA? Thanks.

    Answer : [Re] Inquiry for the item from Cel****

    Its coming in about 1 week time

  • Question : Inquiry for the item from eec****Mar 15, 2020

    S20+ case when will be stocking up?

    Answer : [Re] Inquiry for the item from eec****

    Restock is coming in about 2 weeks time :)

  • Question : Inquiry for the item from sam****Mar 15, 2020

    Hi
    Wjen will you restock the s20? Will buy together with screen protector as you advised they are compatible
    Tq

    Answer : [Re] Inquiry for the item from sam****

    Yes, Its restock coming in about 2 weeks time :)

  • Question : Inquiry for the item from fin****Feb 20, 2020

  • Question : Inquiry for the item from 235****Jan 29, 2020

    Hi, may I know when S8 case is restocking?

    Answer : [Re] Inquiry for the item from 235****

    In 3 weeks time. Thank you

+View all Notice, FAQ, Q&A >>
★Huawei screen Protector★P30 / P30 Pro / Mate 20 Pro / Mate 20X / P20 / P20 Pro / Nova 3i★
★Huawei screen Protector★P30 / P30 Pro / Mate 20 Pro / Mate 20X / P20 / P20 Pro / Nova 3i★
Item Q&A
  • Question : Inquiry for the item from ser****Mar 25, 2020

    Hi,

    Is this compatible with Spigen or Ringke case?

    Answer : [Re] Inquiry for the item from ser****

    We unable to advise other brand. Thank you

  • Question : Inquiry for the item from weg****Feb 16, 2020

    Hi when will mate 20 pro glass be restocked?

    Answer : [Re] Inquiry for the item from weg****

    Hi Mate 20 Pro stopped production

  • Question : Inquiry for the item from Jol****Feb 12, 2020

    Hi. Is there any more *KnightShield Military Anti-Burst Case* for mate 20?

    Answer : [Re] Inquiry for the item from Jol****

    Apologies Mate 20 has stopped production. :(

  • Question : Inquiry for the item from 109****Jan 22, 2020

  • Question : Inquiry for the item from joa****Jan 17, 2020

    When will you have stock for this item for Huawei P20 Pro?

    Answer : [Re] Inquiry for the item from joa****

    Apologies no restock for P20 pro anymore :(

+View all Notice, FAQ, Q&A >>
★Baseus Wireless Charging Car mount Accessories★4.8A Car Charger★Bluetooth Ear Buds★CAR HOOK★
★Baseus Wireless Charging Car mount Accessories★4.8A Car Charger★Bluetooth Ear Buds★CAR HOOK★
Item Q&A
  • Question : Inquiry for the item from Cel****Mar 24, 2020

    Got any product suitable for S20 Ultra model size?

    Answer : [Re] Inquiry for the item from Cel****

    W2 is fine for s20 ultra. However do not use thick phone case.

  • Question : Inquiry for the item from amo****Mar 12, 2020

  • Question : Inquiry for the item from ah_****Feb 22, 2020

    Hi, when will Have Stock for this?

    Answer : [Re] Inquiry for the item from ah_****

    This coming in 1 mth time

  • Question : Inquiry for the item from wil****Feb 16, 2020

    Hi , may I know which aircon vent wireless holder can fit my aircon type?

    Answer : [Re] Inquiry for the item from wil****

    Hi, Its may not be suitable as it may slide down. we will recoomend those on the windscreen instead.

  • Question : Inquiry for the item from ah_****Feb 09, 2020

    Hi do u Have item E2?

    Answer : [Re] Inquiry for the item from ah_****

    Stopped production for E-2

+View all Notice, FAQ, Q&A >>
★Samsung / Apple / Huawei /4in1/3in1/ Fast Charge Cable★Micro / USB Type C /Lightning Charge★
★Samsung / Apple / Huawei /4in1/3in1/ Fast Charge Cable★Micro / USB Type C /Lightning Charge★
Item Q&A
  • Question : Inquiry for the item from hid****Mar 18, 2020

    Hi..

    Which model can charge samsung hp.

    Single cable

    Thanks

    Answer : [Re] Inquiry for the item from hid****

    Depends on your phone model and charger head. Usb type C or type c to type c.

    Thank you

    Question : [Re] Inquiry for the item from hid****

    Hi seller..

    I already bought the wrong cable

    Can do exchange to USB type C

    Answer : [Re] Inquiry for the item from hid****

    Dear Customer,

    Allow us to guide you the process of exchange/return due to buyer accidental mistake :

    The return condition of the item has to be as good as new(without scratches) including its box and accessories, please send us a picture for verificiation. Otherwise exchange will be void.

    Kindly uses padded envelope to prevent breakage during transit and to return only via SINGPOST REGISTERED MAIL. Do let us know the tracking number once sent out. Cost of return and re-send to be born by buyer. (cost of re-send to buyer be advised after confirmation if any).

    For these reason, we often do encourage buyer to purchase new one, than exchanging as it may incur double cost and time to you instead. Kindly let us know again if you fulfilled the exchange criteria. Return will not be accepted if you did not fulfill the conditions. Kindly mail to:

    To:KnightShield Brand
    My mailbox 884236
    Singapore (919191)

    Thank you!

  • Question : Inquiry for the item from ata****Feb 05, 2020

    Hi, may I know which cables I should order for iphone 11 max and samsung note 10+? Please assist to indicate the item number. Thank you.

    Answer : [Re] Inquiry for the item from ata****

    option (A) for Iphone 11 pro Max and option (B) for the note 10 plus. ADD on (C) wall charger if you dont have the Type-C charger.

    Thank you :)

    Question : [Re] Inquiry for the item from ata****

    Thank you! Have placed my order!

    Answer : [Re] Inquiry for the item from ata****

    Thank You :)

  • Question : Inquiry for the item from ezn****Dec 25, 2019

    Hello.. For Option H, may i know do you mean by Set 3A?

    Answer : [Re] Inquiry for the item from ezn****

    A set means, 1 cable and 1 type-C head. :)

  • Question : Inquiry for the item from lsh****Nov 27, 2019

    Hi seller
    I am using samsung note 10 handphone
    Pls advise which type of cable should i buy from you.
    Thx

    Answer : [Re] Inquiry for the item from lsh****

    Type-c to Type-c cafule with joyroom 36 watt PD charger :)

  • Question : Inquiry for the item from 245****Jul 24, 2019

    Hi Seller, do u have 2mtr cable for Type C or Lightning cable? Thanks

    Answer : [Re] Inquiry for the item from 245****

    Nope. 1m only

+View all Notice, FAQ, Q&A >>
★Baseus Selfie Stick Phone Holder ★ Tripod Monopod Bluetooth Remote Controller★
★Baseus Selfie Stick Phone Holder ★ Tripod Monopod Bluetooth Remote Controller★
Item Q&A
  • Question : Inquiry for the item from Pju****Mar 19, 2020

    Hi. I can't find charger point..where is it??

    Answer : [Re] Inquiry for the item from Pju****

    Its at the bottom of the remote control. Thank you

  • Question : Inquiry related delivery from jam****Mar 11, 2020

  • Question : Inquiry for the item from gis****Mar 06, 2020

    Hi, can I know the maximum height if I use it as a tripod stand? Thanks.

    Answer : [Re] Inquiry for the item from gis****

    70cm :)

  • Question : Inquiry for the item from bua****Feb 25, 2020

    Can this fit Samsung note 10+ with casing?

    Answer : [Re] Inquiry for the item from bua****

    Its max size is iphone 11 pro max size. Which is almost similar to note 10 plus. However, if with phone case that is too thick. It may not fit well.

    Question : [Re] Inquiry for the item from bua****

    What is the max size the holder allows? i will measure my phone with casing just to make sure.

    Answer : [Re] Inquiry for the item from bua****

    It fits tightly well on the Note 10 plus original case, that come with samsung Box. Thank you

  • Question : Inquiry for the item from eun****Feb 02, 2020

    Is the selfie stick able to fit iPhone XS Max? And compatible with iOS 13.3?

    Answer : [Re] Inquiry for the item from eun****

    Yes its hold up to 6.5 inch which is xs max :)

+View all Notice, FAQ, Q&A >>
Baseus Fast Charge Wireless Charger Power Bank★ Powerbank 10000/20000 Powerbank★ Xiaomi Samsung
Baseus Fast Charge Wireless Charger Power Bank★ Powerbank 10000/20000 Powerbank★ Xiaomi Samsung
Item Q&A
  • Question : Inquiry for the item from lis****Mar 11, 2020

    Hi ..,Had tried not working for the wireless and is the charging area supposed to hv light up?

    Answer : [Re] Inquiry for the item from lis****

    Nope there is no light. But what your phone model?

  • Question : Inquiry for the item from jue****Mar 01, 2020

  • Question : Inquiry for the item from 210****Feb 25, 2020

    Can this wireless charge note 10 plus?

    Answer : [Re] Inquiry for the item from 210****

    Yes it can. Kindly do not use overly thick case, as it may hinder the wireless charging. Thank You

  • Question : Inquiry for the item from rac****Feb 23, 2020

    Hi I want to buy 20W which one should I click A1,2 or 3?

    Answer : [Re] Inquiry for the item from rac****

    Hi we don't have 20W. We havec18 or 45W. Its under A2

  • Question : Inquiry from wen****Dec 22, 2019

+View all Notice, FAQ, Q&A >>
★KnightShield Anti-Drop Case★Apple iPhone 11 Pro Max XS Max / XR / XS / X / 8 / 8 Plus / 7 / 7 Plus★
★KnightShield Anti-Drop Case★Apple iPhone 11 Pro Max XS Max / XR / XS / X / 8 / 8 Plus / 7 / 7 Plus★
Item Q&A
  • Question : Inquiry for the item from muh****Mar 08, 2020

    Hi. May i knw when iphone x anti drop military case restock? Tia

    Answer : [Re] Inquiry for the item from muh****

    Restock in 3-4 weeks time

  • Question : Inquiry for the item from kel****Mar 03, 2020

    Hi can I walk in for purchase and collect ?

    Answer : [Re] Inquiry for the item from kel****

    Apologies due to corona virus we dont allow self collection during this period. Shipping using Qprime takes 2 working days :)

  • Question : Inquiry for the item from kse****Mar 01, 2020

    Hi, for the add on glass, u can add anti blue type instead?

    Answer : [Re] Inquiry for the item from kse****

    Hi, for promo its only infinity clear glass. Thank you

  • Question : Inquiry for the item from ant****Feb 12, 2020

    Hi seller,
    Juz received my order phone case for iPhone 7 Plus.
    Wanna check with u whether I receive the correct item.
    I ordered anti burst drop case for iPhone 7 Plus.
    The packaging only stated iPhone 8 Plus.
    And I saw another buyer's item whereby
    it stated iPhone 7Plus 8Plus and the packaging looks different.
    I have attached attached 2 photos -
    1st photo is the one that I received.
    2nd photo is other buyer's photo.

    Answer : [Re] Inquiry for the item from ant****

    Other buyer's photo.
    I bought anti burst casing for samsung galaxy 10 plus
    from you last year and the packaging looks the same as
    the buyer. Unlike the black packaging that I received.
    Yet to open up in case an exchange is needed.

    Question : [Re] Inquiry for the item from ant****

    Hi, Your is new packaging for year 2020-2030. Review are old stock packaging. Iphone 7plus and 8 plus is both compatible.

    Thank you

    Answer : [Re] Inquiry for the item from ant****

    Thanks for the prompt reply and clarification :)

    Question : [Re] Inquiry for the item from ant****

    Most welcome :)

  • Question : Inquiry for the item from soo****Feb 08, 2020

    Dear seller

    May I know when will you have stock for the phone cover for iPhone 11 Pro Max - knightsshield transparent?

    Answer : [Re] Inquiry for the item from soo****

    Its restocking today :)

+View all Notice, FAQ, Q&A >>
★KnightShield★Apple iPhone 11 Pro Max / XS / XR / XS Max / 8 Plus / 7 Plus / 8 / 7 Case Cover Casing
★KnightShield★Apple iPhone 11 Pro Max / XS / XR / XS Max / 8 Plus / 7 Plus / 8 / 7 Case Cover Casing
Item Q&A
  • Question : Inquiry for the item from kse****Mar 08, 2020

    Which cover is for xs $2.9?

    Answer : [Re] Inquiry for the item from kse****

    Hi its design tempered glass case that we will randomly pick from our store. Thank You

  • Question : Inquiry for the item from huf****Feb 23, 2020

    Hi. I saw some reviews showing KING KONG anti burst case, is there any difference?

    is this what I will receive for KNIGHTSHIELD iPhone 11 pro anti-drop military grade?

    Is it authentic?

    Answer : [Re] Inquiry for the item from huf****

    Hi, king kong old stock packaging. We have new packging now as well. :)

  • Question : Inquiry for the item from huf****Feb 22, 2020

    Hi. I am buying the iPhine 11 pro case and would like to add on tempered glass. May I check is the KnightShield Infinity Glass case friendly?

    Answer : [Re] Inquiry for the item from huf****

    Yes full screen designed case feiendly :)

    Question : [Re] Inquiry for the item from huf****

    Noted with thanks

    Answer : [Re] Inquiry for the item from huf****

    Most welcome

  • Question : Inquiry for the item from ash****Feb 18, 2020

    Hi, what is the baseus promo phone case? Got picture for iPhone XR?

    Answer : [Re] Inquiry for the item from ash****

    XR sold out alrd for promo case.

  • Question : Inquiry for the item from teo****Dec 05, 2019

+View all Notice, FAQ, Q&A >>
❤Flower Bouquet Roses❤ Valentine Flowers/Mothers Day/Valentines/Proposal/Wedding/Graduation Red
❤Flower Bouquet Roses❤ Valentine Flowers/Mothers Day/Valentines/Proposal/Wedding/Graduation Red
Item Q&A
  • Question : Inquiry related delivery from whi****Mar 05, 2020

    Hi can I order now and arrange the delivery date later? Or must I buy on the day and deliver on the day itself?

    Answer : [Re] Inquiry related delivery from whi****

    You can order earlier and choose later date. Under QX quick,you can select and see the available dates and time before ordering. :)

    Question : [Re] Inquiry related delivery from whi****

    What about Qprime shipping?

    Answer : [Re] Inquiry related delivery from whi****

    For Qprime, you cant choose any dates or day or time. Its between 2-5 working days. Thank You

  • Question : Inquiry for the item from ale****Feb 25, 2020

    How many roses and carnations are there exactly?
    Gift dimension? Need it for mother's birthday this week. Appreciate your quick response. Thank you.

    Answer : [Re] Inquiry for the item from ale****

    Hi, there is between 15 - 20 mixed stalks of flowers. Thank you

  • Question : Inquiry for the item from cel****Feb 21, 2020

    Hi can I Order and arrange send at the same days?

    Answer : [Re] Inquiry for the item from cel****

    Yes subjected to available timeslot in QX quick. Thank You

  • Question : Inquiry for the item from She****Feb 11, 2020

    Hi are we able to order and if u can attach a card with a short message on it ? Meant to be a gift for a friend

    Answer : [Re] Inquiry for the item from She****

    Hi, Yes we can arrange a card with short message for you. Kindly choose QX quick for specific day delivery. Thank you

  • Question : Inquiry for the item from edm****Feb 10, 2020

    Ho, wanted to order the 33 flower with Bunny. Is the flower real?

    Answer : [Re] Inquiry for the item from edm****

    Dear Customer,
    Thank you for your interest.
    This is not real flower, the petals are made from soap, strong resemblance of real flowers & have a longer lifespan.
    Also, we do not have 33 flowers with Bunny. 33 roses only comes with Pearls (Option B)
    For bunny option, you may choose 21 Roses with Fairylights (Option C) or 4 Roses with Big Bunny (Option H).

    Thank you & we hope to receive your order!

+View all Notice, FAQ, Q&A >>
★Baseus Fast Wireless Charging Car Phone Holder mount Accessories★Car Charger★Back Seat Hook★
★Baseus Fast Wireless Charging Car Phone Holder mount Accessories★Car Charger★Back Seat Hook★
Item Q&A
Baseus Wireless Charger Power Bank★Slim Charging Powerbank★Powerbanks 8000/10000/20000 mAH★
Baseus Wireless Charger Power Bank★Slim Charging Powerbank★Powerbanks 8000/10000/20000 mAH★
Item Q&A
  • Question : 来自tom****会员的商品咨询。Mar 03, 2020

    这个我电话可以用吗

    Answer : [Re] 来自tom****会员的商品咨询。

    My mobile can use is

    Question : [Re] 来自tom****会员的商品咨询。

    Hello

    Answer : [Re] 来自tom****会员的商品咨询。

    What phone model you using?

    Question : [Re] 来自tom****会员的商品咨询。

    Opposite r17pr

    Answer : [Re] 来自tom****会员的商品咨询。

    My Phone is oppo R17

    Question : [Re] 来自tom****会员的商品咨询。

    S10 model powerbank cable charging is okay for oppo. But oppo dont support wireless charging.

  • Question : Inquiry for the item from sus****Mar 03, 2020

    Hello. Can these 2 models be used charge iPhone 11 wireless and wired?
    What’s the difference between these 2 models as the price is almost doubled. In ur opinion which is better?
    Thanks.

    Answer : [Re] Inquiry for the item from sus****

    And most importantly can iPhone 11 use the wireless charging? I have read some are unable to use wireless charging on their iPhone. Thanks.

    Question : [Re] Inquiry for the item from sus****

    Both can charge wirelessly for Iphome 11. Model M36 is 5W charging means is much slower. While S10 has higher power of 18W. Thats why its more expensive as its higher specs.

    Answer : [Re] Inquiry for the item from sus****

    Would such high 18w spoil the hp in the long run ? Your professional opinion. Thanks.

    Question : [Re] Inquiry for the item from sus****

    Nope, apple designed new phone to support 18W or even higher. Attached for your reference. You can find more details in apple website :)

  • Question : Inquiry for the item from tan****Nov 24, 2019

    Hi, may I know if I am able to use this for iphone 7?

    Answer : [Re] Inquiry for the item from tan****

    Iphone 7 dont come with wireless charging function. Apple only implemented it from iphone 8 onwards

    Question : [Re] Inquiry for the item from tan****

    Ic.. thanks for the info.

    Answer : [Re] Inquiry for the item from tan****

    Thank You. it still can cable charge thou

  • Question : Inquiry for the item from jai****Nov 23, 2019

    Will OPPO Reno able to use their wireless charger

    Answer : [Re] Inquiry for the item from jai****

    Hi, As long as phone has wireless charging function. Thank You

  • Question : Inquiry for the item from joa****Nov 09, 2019

    Hi seller, refers to Baseus S10 2 in 1 wireless power bank, can I check does it comes with cables as well? If so, does type-C cable inclusive as well pls?

    Answer : [Re] Inquiry for the item from joa****


    Yes it comes with a cable. Thank You

+View all Notice, FAQ, Q&A >>
★Premium Timer★Digital Countdown Timer With Alarm★Kitchen Baking Timer★
★Premium Timer★Digital Countdown Timer With Alarm★Kitchen Baking Timer★
Item Q&A
  • Question : Inquiry for the item from cin****Feb 23, 2020

    Hello seller. Will you be restocking?

    Answer : [Re] Inquiry for the item from cin****

    Yes its coming in about 3 weeks time

    Question : [Re] Inquiry for the item from cin****

    Hello seller. Any updates on the stock?

    Answer : [Re] Inquiry for the item from cin****

    2 weeks time ETA

★Camera Lens Protector★Samsung S20 Ultra / S10 / Note 10 Plus★Iphone 11 Pro Max★Huawei
★Camera Lens Protector★Samsung S20 Ultra / S10 / Note 10 Plus★Iphone 11 Pro Max★Huawei
Item Q&A
  • Question : Inquiry for the item from l88****Feb 29, 2020

    Hi i c that ur title has Samsung S20 Ultra camera lens protector however i cant find it here.. Will there be incoming stock in d near future? If yes, when would that be?

    Answer : [Re] Inquiry for the item from l88****

    Its coming in 2 weeks time

  • Question : Inquiry for the item from ang****Dec 31, 2019

    Hi,
    Noted that the camera lens protector for Note 8 has sold out. Will you restock? And do you have camera lens protector for Note 10 plus?

    Answer : [Re] Inquiry for the item from ang****

    No restock for Note 8. Yes Note 10 plus is available

  • Question : Inquiry for the item from liq****Oct 05, 2019

    can the Camera Lens Protector for iPhone 8 work for Iphone 7?

    Answer : [Re] Inquiry for the item from liq****

    Yes :)

  • Question : Inquiry for the item from mad****Jul 19, 2019

    Hi, can I check when is the stock for iPhone XS tempered glass protector coming?

    Answer : [Re] Inquiry for the item from mad****

    coming early next week :)

  • Question : Inquiry for the item from Che****Apr 27, 2019

    P30 pro?

    Answer : [Re] Inquiry for the item from Che****

    Its coming in about a week time :)

+View all Notice, FAQ, Q&A >>
★KnightShield Anti-Drop Case★Samsung S20 Ultra/Note 10 Plus/S10/S10 Plus/Note 9/S9 Plus/Note 8
★KnightShield Anti-Drop Case★Samsung S20 Ultra/Note 10 Plus/S10/S10 Plus/Note 9/S9 Plus/Note 8
Item Q&A
  • Question : Inquiry for the item from nas****Feb 22, 2020

    Hi, may I know when will the case for s20 ultra restock? Thanks

    Answer : [Re] Inquiry for the item from nas****

    In a month time :)

  • Question : Inquiry for the item from ste****Jan 31, 2020

    Hi, are you restocking the case for Samsung S10 plus?

    Answer : [Re] Inquiry for the item from ste****

    Yes in about a week time ;)

  • Question : Inquiry for the item from Sam****Jan 16, 2020

    Are you re-stocking the anti drop case for Note 8?

    Answer : [Re] Inquiry for the item from Sam****

    Yes its coming in 2 weeks time :)

  • Question : Inquiry for the item from syi****Jan 11, 2020

  • Question : Inquiry for the item from nur****Jan 11, 2020

    Hi. May i know when will u restock note 10 plus casing..? I would like to purchase together with the screen protector

    Answer : [Re] Inquiry for the item from nur****

    Restock 2 weeks time :)

+View all Notice, FAQ, Q&A >>
★Baseus Wireless Charger★Wireless Powerbank★Fast Charge Qi Pad★Samsung Iphone Huawei★Qualcomm 3.0★
★Baseus Wireless Charger★Wireless Powerbank★Fast Charge Qi Pad★Samsung Iphone Huawei★Qualcomm 3.0★
Item Q&A
  • Question : Inquiry for the item from ash****Feb 20, 2020

    Any of the wireless charger works for Samsung active 2 watch?

    Answer : [Re] Inquiry for the item from ash****

    Apologies currently no for watches. :(

    Question : [Re] Inquiry for the item from ash****

    Ok thanks!!!

    Answer : [Re] Inquiry for the item from ash****

    Most welcome :)

  • Question : Inquiry for the item from jaz****Feb 21, 2020

  • Question : Inquiry for the item from ntw****Feb 18, 2020

    Can I check does it fast charge 11pro max ? Cos I heard 11pro max cannot use other 3rd party wireless . I bought one also fast charge but it’s very slow

    Answer : [Re] Inquiry for the item from ntw****

    Hi Wireless charging will always be about 50% slower than using cable charge. And yes it works with wireless charger.

  • Question : Inquiry for the item from st3****Jan 15, 2020

    For the 2in1, can I charge samsung note 10+ and iPhone together?

    Answer : [Re] Inquiry for the item from st3****

    Yes, Speed will be split into 2 phones :)

  • Question : Inquiry for the item from jen****Oct 24, 2019

    Dear Seller - the (W2) Baseus LED Display Wireless Charger (10W) ....will there be re-stock for the blue color one ?
    - suitable for iphone XR? Its a safe charging overnite or once hp fully charge - charging stops auto?
    Kindly advise , thanks ! =)

    Answer : [Re] Inquiry for the item from jen****


    Hi blue is no longer in production. Yes it work with XR. But do not overcharge any mobile phone. Thank You

+View all Notice, FAQ, Q&A >>
Baseus Cordless Car Vacuum Cleaner★Car Mount Phone Holder★Wireless charger Accessories★
Baseus Cordless Car Vacuum Cleaner★Car Mount Phone Holder★Wireless charger Accessories★
Item Q&A
  • Question : Inquiry for the item from 239****Feb 17, 2020

    Hi Seller,
    Can it be used to suck up sand and small leaves on car mat?
    What sort of rechargeable battery / batteries does this device use? Where can we buy replacement batteries if necessary?
    Thanks

    Answer : [Re] Inquiry for the item from 239****

    Hi Small dirts are no issues, battery are non-replaceable.

  • Question : Inquiry for the item from 212****Feb 07, 2020

    Can it be used to vacuum car carpet ?

    Answer : [Re] Inquiry for the item from 212****

    Cannot. As it has smaller holes. Meant for car intertor.

  • Question : Inquiry for the item from lyd****Dec 17, 2019

    When will it be restocked? Can it be before Xmas?

    Answer : [Re] Inquiry for the item from lyd****

    restock coming in about 2 weeks time

  • Question : Inquiry for the item from rob****Nov 13, 2019

    Is there warranty for this product?

    Answer : [Re] Inquiry for the item from rob****

    Hi 7 days Seller warranty.

  • Question : Inquiry for the item from 236****Oct 21, 2019

    Hi there, will you be topping up the white-colored vacuum again? Will it be available again?
    Thanks.

    Answer : [Re] Inquiry for the item from 236****

    No, only silver and black. white no longer in production.

+View all Notice, FAQ, Q&A >>
★KnightShield Anti-Drop Huawei Case★P30 / P30 Pro / Mate 20 Pro / Mate 20X / P20 Pro/ P10 / Nova3i★
★KnightShield Anti-Drop Huawei Case★P30 / P30 Pro / Mate 20 Pro / Mate 20X / P20 Pro/ P10 / Nova3i★
Item Q&A
  • Question : Inquiry related return and exchange from hao****Feb 17, 2020

    Hi,
    Is there warranty for this product?

    Answer : [Re] Inquiry related return and exchange from hao****

    Tempered Glass has no warranty.

    Question : [Re] Inquiry related return and exchange from hao****

    I meant the casing

    Answer : [Re] Inquiry related return and exchange from hao****

    Hi, both casing and tempered glass has no warranty.

  • Question : Inquiry for the item from clo****Feb 08, 2020

    Hi,
    when will have stock for huawei mate 20 pro Type (A) Military anti-burst case?

    Answer : [Re] Inquiry for the item from clo****

    Its coming only in march 2020. Thank you

    Question : [Re] Inquiry for the item from clo****

    Thanks for your info

    Answer : [Re] Inquiry for the item from clo****

    most welcome

  • Question : Inquiry for the item from 236****Jan 29, 2020

  • Question : Inquiry for the item from kel****Dec 09, 2019

    Hi, may i know when will restock for P30