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Q & A Lists
Item Question & Answer
Hello Kitty Baby Bottle Sterilizer HBS-910HK UV Sterilization
Hello Kitty Baby Bottle Sterilizer HBS-910HK UV Sterilization
Item Q&A
  • Question : Inquiry for the item from bob****Nov 30, 2019

    How long warranty and is it on site?

    Answer : [Re] Inquiry for the item from bob****

    we provide 1 year Korean warranty

    Question : [Re] Inquiry for the item from bob****

    But can use the steriliser in singapore?

    Answer : [Re] Inquiry for the item from bob****

    Yes We will provide you SG plug adopter

    Question : [Re] Inquiry for the item from bob****

    Ok sounds good!

    Answer : [Re] Inquiry for the item from bob****

    Which part of korea do I need to bring to for the warranty?

    Question : [Re] Inquiry for the item from bob****

    If you have a troble with our item we will use Qoo10 pick up service to repair the item
    Thank you

    Answer : [Re] Inquiry for the item from bob****

    Pick up from singapore? Means I don’t have to pay?

  • Question : Inquiry for the item from htg****Nov 05, 2019

  • Question : Inquiry for the item from Pei****Sep 10, 2019

  • Question : Inquiry for the item from 235****Jul 28, 2019

    Do you sell the replacement filter and lamps set for this HBS-910? I will like to buy the Hanil Bottle Sterilizer with the replacement filter and lamp sets.

    Answer : [Re] Inquiry for the item from 235****

    Hello How are you?
    We do not sell the item's replacement filter
    Thank you

  • Question : Inquiry from wan****Jun 10, 2019

+View all Notice, FAQ, Q&A >>
[APPLY COUPON] New!!!★Gateman★G-Swipe Digital Door lock with Fingerprint Scanner-Smart Digital
[APPLY COUPON] New!!!★Gateman★G-Swipe Digital Door lock with Fingerprint Scanner-Smart Digital
Item Q&A
  • Question : Inquiry for the item from rog****Dec 09, 2019

    Does item come with warranty?

    Answer : [Re] Inquiry for the item from rog****

    If you choose installation service, you can get 1 year Korean warranty and local lock smith warranty However if you do not choose intallaiton service, you would get only 1 year Korean warranty
    Thank you

  • Question : Inquiry for the item from ama****Dec 01, 2019

  • Question : Inquiry for the item from sta****Nov 27, 2019

  • Question : Inquiry for the item from neo****Nov 24, 2019

    Hi - How thick is the G-Swipe (Z10)?

    Answer : [Re] Inquiry for the item from neo****

    i hope it can be helpful

    Question : [Re] Inquiry for the item from neo****

    Could you please let me know what's the size / dimension of the G-Swipe?

    Answer : [Re] Inquiry for the item from neo****

    Front body is 66(W)x 176(H) x 31.5(D) mm
    Main body is 162.2(w) x 87(H) 35(D)mm

  • Question : Inquiry for the item from grr****Nov 12, 2019

    Hi for installation can use the existing lock?

    Answer : [Re] Inquiry for the item from grr****

    can you attach your door's picture?

+View all Notice, FAQ, Q&A >>
Tobot V BIG TRAIL Transformation Action Figure / Big Trail / Korean Popular animation
Tobot V BIG TRAIL Transformation Action Figure / Big Trail / Korean Popular animation
Item Q&A
LOWEST Price!★Gateman★WF-200 Finger Print Digital Door lock /Smart digital lock Installation Service
LOWEST Price!★Gateman★WF-200 Finger Print Digital Door lock /Smart digital lock Installation Service
Item Q&A
  • Question : Inquiry for the item from hue****Dec 08, 2019

  • Question : Inquiry for the item from Abc****Dec 03, 2019

  • Question : Inquiry for the item from sha****Dec 01, 2019

  • Question : Inquiry for the item from sup****Dec 01, 2019

  • Question : Inquiry for the item from che****Nov 04, 2019

    Hi can I check if any of your locks can be used with a sliding door?

    Answer : [Re] Inquiry for the item from che****

    I think no

+View all Notice, FAQ, Q&A >>
[Crazy Sale] GATEMAN / G-SWIPE /  DOORLOCK FINGER PRINT DOOR LOCK / WF-20 / WV-40 / WK-23
[Crazy Sale] GATEMAN / G-SWIPE / DOORLOCK FINGER PRINT DOOR LOCK / WF-20 / WV-40 / WK-23
Item Q&A
  • Question : Inquiry for the item from mad****Dec 08, 2019

    Hi. Can the Gswipe be installed on wooden doors? And how much to pay for installation?

    Answer : [Re] Inquiry for the item from mad****

    yes
    installation for wooden door is 100 to 120$ approximately

  • Question : Inquiry for the item from dav****Dec 07, 2019

    Hi, g touch model come with free tag and how many? Is it possible to add free tag in the future? How much the installation for wood door?

    Answer : [Re] Inquiry for the item from dav****

    installation cost is 100 to120$ for wooden door approximately

  • Question : Inquiry for the item from poo****Oct 10, 2019

  • Question : Inquiry for the item from cst****Nov 07, 2019

    Hi, you do not have the GRAB100-FH for sale?

    Answer : [Re] Inquiry for the item from cst****

    Sorry No

    Question : [Re] Inquiry for the item from cst****

    OK thanks

    Answer : [Re] Inquiry for the item from cst****

    Thank you and have a nice day

    Question : [Re] Inquiry for the item from cst****

    Hi, when you will send my order 309796661? Thanks.

    Answer : [Re] Inquiry for the item from cst****

    We are really sorry about delay
    Your item was shipped out
    Qxpress will give you a tracking number

    Question : [Re] Inquiry for the item from cst****

    OK, how about order 309796960? Thanks.

    Answer : [Re] Inquiry for the item from cst****

    Hi, please update order 309796960. Thanks.

    Question : [Re] Inquiry for the item from cst****

    The order number item was shipped out, you will receive a tracking number from Qxpress

    Answer : [Re] Inquiry for the item from cst****

    I tried the remote and module with the G-Swipe. It cannot be paired. Are you sure they work with the G-Swipe? Order 309796960.

    Question : [Re] Inquiry for the item from cst****

    If you have a G-Swipe you should buy RC100 and Smart living pack to use remote

    Answer : [Re] Inquiry for the item from cst****

    So the module I have from order 309796960 is compatible with what model? It comes in a grey box and the unit is blue in colour.

    Question : [Re] Inquiry for the item from cst****

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=553780906

    Please choose Smart living pack
    Thank you

  • Question : Inquiry for the item from low****Nov 11, 2019

+View all Notice, FAQ, Q&A >>
SAMSUNG Charm by Samsung EI-AN920 Life Style Band / Smartband / Activity Check / Simple LED Alarm /
SAMSUNG Charm by Samsung EI-AN920 Life Style Band / Smartband / Activity Check / Simple LED Alarm /
Item Q&A
  • Question : Inquiry related cancel and refund from wee****Dec 03, 2019

    The Samsung charm is not working
    How can I go about request for refund

    Answer : [Re] Inquiry related cancel and refund from wee****

    Can you tell us your order number?

    Question : [Re] Inquiry related cancel and refund from wee****

    Order no

    Answer : [Re] Inquiry related cancel and refund from wee****

    310257146
    Do you want to get an exchange service?

    Question : [Re] Inquiry related cancel and refund from wee****

    No. I just want a refund. I will order from local. Very disappointed

    Answer : [Re] Inquiry related cancel and refund from wee****

    Do u want to arrange yr delivery service to pick up from me?

    Question : [Re] Inquiry related cancel and refund from wee****

    Which day do you want to use Qoo10 pick up service during next monday to Friday?

    Answer : [Re] Inquiry related cancel and refund from wee****

    Mon between 4-8pm

    Question : [Re] Inquiry related cancel and refund from wee****

    pls kindly approved as i have requested pick up tomorrow. i need you to approve so i can print return label.
    thanks

  • Question : Inquiry for the item from ser****Mar 23, 2018

    Do you sell just the charging dock? Mine is not working well.

    Answer : [Re] Inquiry for the item from ser****

    The item comes with charging dock and we have black and pink color of the item Thank you

    Question : [Re] Inquiry for the item from ser****

    I have the item but lost the charging Dock. So trying to buy it. :)

    Answer : [Re] Inquiry for the item from ser****

    Do you want to make an order ?

NEW!! [Samsung] Gear IconX Wireless Fitness Headphones  ★BRAND NEW★ Cord-free earbuds In-ear !!
NEW!! [Samsung] Gear IconX Wireless Fitness Headphones ★BRAND NEW★ Cord-free earbuds In-ear !!
Item Q&A
  • Question : Inquiry for the item from chu****Dec 08, 2019

  • Question : Inquiry for the item from zac****Oct 26, 2019

  • Question : Inquiry for the item from kyl****May 15, 2018

    Hi seller is this item got local 1 year warranty ? Is this a 2018 model ?

    Answer : [Re] Inquiry for the item from kyl****

    Hello How are you?
    We provide 1 year Korean warranty
    Thank you

  • Question : verificationsMar 10, 2018

    Hi, just want to verify the above item is latest 2018 version before place the order, thanks.

    Answer : [Re] verifications

    Hi customer

    if you order the item from us, we will ship latest item to you
    Thank you and have a nice day

  • Question : Inquiry for the item from avi****Mar 01, 2018

    Hi;is this the 2018 version?
    If yes,how come the pictures show it's the older one and how come it's so cheap??

    Answer : [Re] Inquiry for the item from avi****

    Hi customer

    We provide a brand new item
    Thank you and have a nice day.

+View all Notice, FAQ, Q&A >>
Canon EOS M100 Digital Camera Mirrorless Digital Camera EOS M100 카메라
Canon EOS M100 Digital Camera Mirrorless Digital Camera EOS M100 카메라
Item Q&A
[Charmmud] Green Pearl Skin Care Mud Pack / Pack and Tube Style
[Charmmud] Green Pearl Skin Care Mud Pack / Pack and Tube Style
Item Q&A
  • Question : 배송 관련 dag****님의 문의입니다.Dec 03, 2019

    When delivering start?

    Answer : [Re] 배송 관련 dag****님의 문의입니다.

    we will send the item tomorrow

    Question : [Re] 배송 관련 dag****님의 문의입니다.

    still not yet?

    Answer : [Re] 배송 관련 dag****님의 문의입니다.

    배송 언제되나요...

    Question : [Re] 배송 관련 dag****님의 문의입니다.

    We had a delay
    your item will be shipped out until 5PM today
    We are really sorry about it

[LOWEST PRICE] ★SHP-DP930★FINGERPRINT DIGITAL DOORLOCK DP930 PUSH PULL Door Lock
[LOWEST PRICE] ★SHP-DP930★FINGERPRINT DIGITAL DOORLOCK DP930 PUSH PULL Door Lock
Item Q&A
  • Question : Inquiry from bel****Dec 02, 2019

    Hi, is the price inclusive of the installation?

    Answer : [Re] Inquiry from bel****

    No you should pay for installation cost to our local lock smith
    Thank you

    Question : [Re] Inquiry from bel****

    Ok thank you for the clarification

    Answer : [Re] Inquiry from bel****

    .

  • Question : Inquiry for the item from sor****Nov 07, 2019

    Can it be install with this type of door?

    Answer : [Re] Inquiry for the item from sor****

    Yes I think it can be install

  • Question : Inquiry for the item from 234****Sep 25, 2019

  • Question : Inquiry for the item from ask****Oct 19, 2019

  • Question : Inquiry for the item from ree****Oct 01, 2019

+View all Notice, FAQ, Q&A >>
Limited Edition 1 Year Warranty!! SUPER SMASH BROS ULTIMATE Nintendo Switch Console Bundle Set
Limited Edition 1 Year Warranty!! SUPER SMASH BROS ULTIMATE Nintendo Switch Console Bundle Set
Item Q&A
★GATEMAN★Digital Doorlock WV-200 / WV-201 / WV-202 / WV-203 / Installation Service / Smart Doorlock
★GATEMAN★Digital Doorlock WV-200 / WV-201 / WV-202 / WV-203 / Installation Service / Smart Doorlock
Item Q&A
  • Question : Inquiry for the item from sha****Dec 01, 2019

  • Question : Inquiry for the item from 242****Jan 14, 2019

    Hi

    Check with you the handle can change direction
    The gold colour have stock

    Answer : [Re] Inquiry for the item from 242****

    Hello How are you?
    We do not have a gold color of the item we have silver one
    You can change the item's direction by your self
    Thank you

  • Question : Inquiry from luc****Nov 07, 2018

  • Question : Inquiry from luc****Nov 07, 2018

    Can be set in English. How Long is the delivery ? Installer costs for both

    Answer : [Re] Inquiry from luc****

    Hello How are you?
    Our lead time is 7 days
    If you choose installation servic, you should pay for $130 to local lock smith personally
    Thank you

  • Question : Inquiry for the item from Reb****Aug 26, 2018

    Does it comes with over ride metal key ?

    Answer : [Re] Inquiry for the item from Reb****

    We basically provide 2 tag keys

    Question : [Re] Inquiry for the item from Reb****

    I m asking if there is a metal key , over ride key

    Answer : [Re] Inquiry for the item from Reb****

    The item does not have a metal key
    Sorry

Philips GoPure GP5211 Air Purifier Triple Filter/Removes Fine Dust 공기청전기
Philips GoPure GP5211 Air Purifier Triple Filter/Removes Fine Dust 공기청전기
Item Q&A
FREESTYLE OPTIUM  LITE Blood Glucose Test Strips/test strips - BLOOD GLUCOSE TEST /50/100/150/200
FREESTYLE OPTIUM LITE Blood Glucose Test Strips/test strips - BLOOD GLUCOSE TEST /50/100/150/200
Item Q&A
  • Question : Inquiry for the item from yon****Nov 29, 2019

  • Question : Inquiry for the item from hca****Oct 21, 2019

    Hi, can this test strip be used for Freestyle Freedom Lite?
    Please advise asap

    Answer : [Re] Inquiry for the item from hca****

    do you have this one?

  • Question : Inquiry for the item from nct****Sep 30, 2019

  • Question : Inquiry for the item from nor****Aug 21, 2019

    Hi, please advise expiry if purchase today.

    Thank you

    Answer : [Re] Inquiry for the item from nor****

    Hello How are you?
    Our expiry is usually April to Jun 2020
    Thank you

  • Question : Inquiry for the item from vsn****Jul 31, 2019

    I required 100 x 3 box. What is the best price ? What sort of expiry date ?
    I require longer expiry date as I am buying in bulk for personal use. Please revert.
    Also I am leaving for overseas trip on 11th. If I order today (on receipt of your reply), will you please ensure delivery before 8th august.
    Please advise. thanks.
    Kindly reply to vsnk60@gmail.com for immediate attention

    Answer : [Re] Inquiry for the item from vsn****

    Please reply also to the following:
    1. Do yu have ketone strip for optimum neo ?
    2. Do you have glucose test strip for optium libre Neo meter ? The one on display shows optium lite. I don't hv that machine
    thanks

    Question : [Re] Inquiry for the item from vsn****

    >???

    Answer : [Re] Inquiry for the item from vsn****

    Hello How are you?
    Thank you for your interst in our item
    Firstly, our item's Expiry date is April usually.
    Secondly, if you want to make a domestic delivery schedule, you shoul make a phone call to 6661 9100

+View all Notice, FAQ, Q&A >>
Recolte waffle machine Smile Baker / pancakes / donuts / muffins maker / Kitchen Appliances / Orange
Recolte waffle machine Smile Baker / pancakes / donuts / muffins maker / Kitchen Appliances / Orange
Item Q&A
  • Question : Inquiry for the item from 245****Nov 24, 2019

  • Question : Inquiry for the item from att****Oct 16, 2018

    The product still available ?? And the ginger plate and pancake plate will come altogether in the box with price 95?

    Answer : [Re] Inquiry for the item from att****

    Hello How are you?
    We can provide the item now, please purchase our item
    Thank you

  • Question : Inquiry for the item from pri****Jun 18, 2018

  • Question : Inquiry for the item from ren****May 31, 2018

    Hi,

    Does this come with all the plates?

    Answer : [Re] Inquiry for the item from ren****

    We provide waffle and donut plates
    Thank you

{Mens Pleasure} Best Adult Sex Toy ★ KOKOS Love Real Doll  Sensational Silicon ★
{Mens Pleasure} Best Adult Sex Toy ★ KOKOS Love Real Doll Sensational Silicon ★
Item Q&A
  • Question : Inquiry related delivery from roi****Nov 24, 2019

  • Question : How to do cleaning?Oct 01, 2017

    Hi How to do the cleaning after use?

    Answer : [Re] How to do cleaning?

    Hi

    It can be cleanded with cool or Lukewarm water or with Neutral detergent, and then just dry it with a dryer :)

Oakley Sunglasses Radarlock Path Black Ink w/Prizm Ruby Asian Fit OO9206-4238
Oakley Sunglasses Radarlock Path Black Ink w/Prizm Ruby Asian Fit OO9206-4238
Item Q&A
[Braun] Braun IPL BD5001 Epilator Body Face IPL Hair Removal System 제모기
[Braun] Braun IPL BD5001 Epilator Body Face IPL Hair Removal System 제모기
Item Q&A
  • Question : Inquiry related delivery from ylc****Nov 21, 2019

  • Question : Inquiry for the item from Mik****Sep 15, 2019

    Hi how Long is the warranty?

    Answer : [Re] Inquiry for the item from Mik****

    we provide 1 year Korean warranty

  • Question : Inquiry for the item from Anl****Sep 13, 2019

    Hi seller, is this able to replace cartridge when the flash runs out and is the product voltage can it be used in singapore?

    Answer : [Re] Inquiry for the item from Anl****

    hello How are you
    if you order the item we will send you ag plug adopter

Freestyle Optium Neo Blood Glucose Test / Medical Check Blood Glucose Meter Device Kit
Freestyle Optium Neo Blood Glucose Test / Medical Check Blood Glucose Meter Device Kit
Item Q&A
  • Question : Inquiry for the item from jia****Nov 21, 2019

    Hi! would like to know if this is only the device?
    test stripe is not included?

    TIA

    Answer : [Re] Inquiry for the item from jia****

    i think device and few steipes

  • Question : Inquiry for the item from nev****Mar 20, 2019

    Hi when is the expiry date for the stripes?

    Answer : [Re] Inquiry for the item from nev****

    Hello How are you?

    We think expiry date is july approximately
    Thank you

  • Question : Inquiry for the item from ann****Feb 24, 2019

  • Question : Business opportunityMay 03, 2018

    I can supply, any interest?

    Answer : [Re] Business opportunity

    Can you tell me your phone number and e-mail address?

  • Question : Inquiry for the item from kel****Apr 30, 2018

    Hi, can this tester test the ketones level too? Do you also sell ketones test strips?

    Answer : [Re] Inquiry for the item from kel****

    We sell optium stripe
    Thank you

+View all Notice, FAQ, Q&A >>
★Konimax Korea Cleaner★ Bed vacuum Cleaner Head Anti House Dust Mite cleaner
★Konimax Korea Cleaner★ Bed vacuum Cleaner Head Anti House Dust Mite cleaner
Item Q&A
Bluezone Baby Feeding Bottle UV Sterilizer 4 colors sterilizer multi usage / Free shipping
Bluezone Baby Feeding Bottle UV Sterilizer 4 colors sterilizer multi usage / Free shipping
Item Q&A
  • Question : Inquiry for the item from vic****Nov 11, 2019

  • Question : Inquiry for the item from she****Jan 27, 2019

    Hi. How do i change the UV lamp and where can i purchase ? Can i also check, for now i totally can on , even the fan is not moving. Is it beacuse of the UV lamp ?

    Answer : [Re] Inquiry for the item from she****

    Hello How are you?
    Can you tell us your order number?

    Question : [Re] Inquiry for the item from she****

    Jan 29 2018
    Cart No : 108315623
    Cart Discount : S$20.00Total amount : S$168.00
    Shipping delivered
    [Goni Global]
    Bluezone Baby Feeding Bottle UV Sterilizer 4 colors sterilizer multi usage [Free Shipping]
    Bluezone Baby Feeding Bottle UV Sterilizer 4 colors sterilizer multi usage [Free Shipping]Qty : 1 S$188.00
    New Message Send Buy NowDash
    Shipping
    Info

    Answer : [Re] Inquiry for the item from she****

    Jan 29 2018
    Cart No : 108315623
    Cart Discount : S$20.00Total amount : S$168.00
    Shipping delivered
    [Goni Global]
    Bluezone Baby Feeding Bottle UV Sterilizer 4 colors sterilizer multi usage [Free Shipping]
    Bluezone Baby Feeding Bottle UV Sterilizer 4 colors sterilizer multi usage [Free Shipping]Qty : 1 S$188.00
    New Message Send Buy NowDash
    Shipping
    Info

    Question : [Re] Inquiry for the item from she****

    Hello How are you?
    We can not find your order number in Qoo10
    Can you send us your order number and phone number again
    We need your shopping information to help you

    Answer : [Re] Inquiry for the item from she****

    I bought last year jan

    Question : [Re] Inquiry for the item from she****

    Okay Please tell us your phone number and buyer name incase we can find some information
    Thank you

    Answer : [Re] Inquiry for the item from she****

    Sherron Lim 98796563

  • Question : voltageNov 20, 2017

  • Question : Inquiry for the item from Scu****Nov 04, 2017

    Does the item have dryer function too? E.g. it can sterilize the milk bottles and dry them too. How many 200ml of milk bottles can it stored?

    Answer : [Re] Inquiry for the item from Scu****

    Hi customer

    Yes drying is also possible
    Its size is 28*28*33, 4.8kg and refer to a pic

    Best regards

  • Question : Inquiry for the item from clo****Jun 08, 2017

    Hi. Where can I buy the replacement UV lamp?

    Answer : [Re] Inquiry for the item from clo****

    Dear customer,

    Greeting from Dream zone

    You could purchase from other seller or if you purchase and contact us when you needed to change UV lamp, then we can contact manufacturer

    thank you

    Dream zone

New Vented Type Safety Helmet Hard Hat HardHat crash helmet Cooling Fan Air Cooler Battery 1EA Charger White
New Vented Type Safety Helmet Hard Hat HardHat crash helmet Cooling Fan Air Cooler Battery 1EA Charger White
Item Q&A
★[KOREA NO1] NEW UPANG / UPANG + Premium Baby Bottle Ultraviolet Sterilizer★UPANG 99% bactericidal
★[KOREA NO1] NEW UPANG / UPANG + Premium Baby Bottle Ultraviolet Sterilizer★UPANG 99% bactericidal
Item Q&A
  • Question : Inquiry related return and exchange from tpe****Nov 04, 2019

    Hi my UV sterilizer is not working. It does not respond or start when any of 3 buttons are pressed. Is it still under warranty? Pls see order number as attached.

    Order 283181418

    Answer : [Re] Inquiry related return and exchange from tpe****

    Hello How are you?
    Can you tell us your order number and can you also attach the item's video
    We have to check the item's condition first
    thank you

    Question : [Re] Inquiry related return and exchange from tpe****

    Order 283181418. I will send you the video tmr. The sterilizer looks like new. The only problem is it does not start when any of the 3 buttons was pressed or no start sound when the electricity was switched on

    Answer : [Re] Inquiry related return and exchange from tpe****

    Please send us a video about the item
    Thank you

    Question : [Re] Inquiry related return and exchange from tpe****

    Hi pls see video and arrange for return & exchange

    Answer : [Re] Inquiry related return and exchange from tpe****

    Hello how are you?
    Which day do you want to get Qoo10 pick up service during next Wenday to Friday?

    Question : [Re] Inquiry related return and exchange from tpe****

    Wednesday pls. Do I have to pack the item? How long does it take to repair? Is this a one to one exchange or repair?

    Answer : [Re] Inquiry related return and exchange from tpe****

    i think you shoule pack the item before you give it to a delivery person
    I will make a schedule about wensday
    Thank you

  • Question : Inquiry for the item from sir****Sep 16, 2019

    Hi only 3 weeks usage and cannot use. All button cannot on😠. Kindly reply ASAP

    Answer : [Re] Inquiry for the item from sir****

    Hello How are you?
    Can you tell us your order number and please attach a video about your item
    We have to know the item's condition
    Thank you

    Question : [Re] Inquiry for the item from sir****

    This is my order

    Answer : [Re] Inquiry for the item from sir****

    The video. Nothing much because cannot press all the button. And got burn smell.

    Question : [Re] Inquiry for the item from sir****

    Hello How are you?
    Do you want to get qoo10 pick up service for warranty?
    Which day do you want to get the service between Tursday or Friday
    Thank you

    Answer : [Re] Inquiry for the item from sir****

    Thursday. But how do i do it?

    Question : [Re] Inquiry for the item from sir****

    295774486
    Hello How are you?
    We attached a bar code pleae check it kindly
    Your item will be shipped out tomorrow
    Please print the bar code out and give it to a delivery person
    Thank you and have a nice day

    Answer : [Re] Inquiry for the item from sir****

    Item collected. When can i get the item back?

    Question : [Re] Inquiry for the item from sir****

    Do take note theres a burning smell too

    Answer : [Re] Inquiry for the item from sir****

    295774486
    Hello How are you?
    We received your item today
    I think your item will be checked on This Friday by a manufactuerer
    Please wait for us we will do our best to satisfy you
    Thank you

    295774486
    Hello How are you?
    We are really sorry about delay
    We finished solve your problem
    Can you tell us your address, name and phone number?
    We will send the item tomorrow
    Thank you and have a nice day
    (Oct 14, 2019 12:24)

    Question : [Re] Inquiry for the item from sir****

    Ain
    183C Boon Lay Avenue#02-746 Singapore 643183
    83891603

    Answer : [Re] Inquiry for the item from sir****

    Will the prob happen again? What if ir happen again? And what causes it? We can put the washes bottles in wet condition inside and sterelise right?

    Question : [Re] Inquiry for the item from sir****

    ??? Can reply. The function seems diff. How do i use it now?? Red first then blue?

    Answer : [Re] Inquiry for the item from sir****

    I dont understand. No blue light now. Regret buying.

    Question : [Re] Inquiry for the item from sir****

    Hello How are you?
    What do you mean? \
    Can you attach a video?
    we will answer your question after we check
    Thank you

  • Question : Inquiry for the item from fi.****Sep 30, 2019

  • Question : Inquiry related return and exchange from yea****Jul 27, 2019

  • Question : Inquiry from jan****May 23, 2019

+View all Notice, FAQ, Q&A >>
Samsung Galaxy Tab Active SM-T365 16GB Wifi IP67 Water Resistance
Samsung Galaxy Tab Active SM-T365 16GB Wifi IP67 Water Resistance
Item Q&A
★SMARTMOM★Steam fryer multi oven / 7L / 360 degree rotating grill / 5-stage partition / EG-001
★SMARTMOM★Steam fryer multi oven / 7L / 360 degree rotating grill / 5-stage partition / EG-001
Item Q&A
  • Question : Inquiry related delivery from sou****Nov 06, 2019

    Hi, how long will it take to reach Singapore?

    Answer : [Re] Inquiry related delivery from sou****

    Hello How are you?
    Thank you for your interest in our item
    Our handling time is 3 days usually
    Thank you

SAMSUNG DOOR LOCK SHS-DP710 SHP-DP820 Pull from Outside & Push from Outside Installation Service
SAMSUNG DOOR LOCK SHS-DP710 SHP-DP820 Pull from Outside & Push from Outside Installation Service
Item Q&A
  • Question : Inquiry for the item from haw****Nov 04, 2019

    So this can be programmed to be outdoor push and indoor pull?
    Also how many key will you provide?

    Answer : [Re] Inquiry for the item from haw****

    How many keys do you want
    do you want use push from out side option?

  • Question : uob****會員的咨詢。Mar 03, 2019

  • Question : Inquiry from 260****Jan 31, 2019

    How can i request for the installation service?

    Answer : [Re] Inquiry from 260****

    Hello How are you?
    Now you can choose the installation service
    Thank you

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=498745741

  • Question : Inquiry for the item from 250****Jan 14, 2019

    Installation is included in the price?
    If so, how we set up the installation date?

    Answer : [Re] Inquiry for the item from 250****

    Hello How are you?
    Installation cost is not included in the item's price
    You shold pay for it by your self.
    Thank you and have a nice day

  • Question : Inquiry related delivery from bab****May 29, 2017

Gateman A20-IH Smart Doorlock / Hook Type / Keyless Lock Smart Doorlock HookType Ultra Slim
Gateman A20-IH Smart Doorlock / Hook Type / Keyless Lock Smart Doorlock HookType Ultra Slim
Item Q&A
  • Question : Inquiry for the item from rms****Nov 02, 2019

    Hello....
    Can i know...how are u going to install, when u are sending the item from korea?

    Thank u.

    Answer : [Re] Inquiry for the item from rms****

    after we send your item, our installer will make a phone call to you to make installation schedule

  • Question : Promotion discount available?Aug 15, 2018

Logitech Original Logitech G102 IC PRODIGY Gaming Optical Mouse 6000DPI LED Customizing
Logitech Original Logitech G102 IC PRODIGY Gaming Optical Mouse 6000DPI LED Customizing
Item Q&A
  • Question : Inquiry for the item from edd****Oct 25, 2019

  • Question : Bulk?? Box??Oct 26, 2017

    Excuse me whats the difference between (Bulk) and (Box)

    Answer : [Re] Bulk?? Box??

    and can the mouse be used on Windows 10?

    Question : [Re] Bulk?? Box??

    Hi

    You can select bulk or box in a option

    Best regards

    Answer : [Re] Bulk?? Box??

    Can you use on Windows 10 then?

    Question : [Re] Bulk?? Box??

    Yes of course

  • Question : Inquiry for the item from pro****May 22, 2017

    Your picture put 11 dollar coupon. May I know where to get it.

    Answer : [Re] Inquiry for the item from pro****

    Dear customer,

    Greeting from Dream zone

    Kindly check attachment for your reference

    Our promo might changed very shortly so please do not miss it :)

    Thank you

    Dream zone

  • Question : Bulk vs RetailApr 29, 2017

    What is the difference between bulk and retail? Is it only packaging or internals/LEDs different? Also warranty is only applicable in korea right. What if DOA?

    Answer : [Re] Bulk vs Retail

    Dear customer,

    Greeting from Dream zone.

    Kindly advised that bulk option will be only item will be sent out without box and item is exactly same.

    We provide 1 year warranty from your product receiving date; you need to send the item back to S.Korea for the warranty service, the round shipping charge will be buyer's responsibility. The damage occurred by user’s misuse or improper installation, cannot be covered by warranty.

    You are always welcome to contact us if you have any further inquiries.

    Thank you

    Dream zone


    Question : [Re] Bulk vs Retail

    What if dead on arrival. By the time ship over it is not working out of the box. I still have to ship back to Korea on my own?

    Answer : [Re] Bulk vs Retail

    Dear customer,

    Kindly advised that id DOA happen returning shipping fee would be our responsibility. However ,item has to be return as soon as you receive the item and check.

    Thank you

    Dream zone