Q&A board

Q & A Lists
Item Question & Answer
Korean Drinks /Sac Sac Grape/Orange/Crushed Peach/Crunch Pear/Sikhye
Korean Drinks /Sac Sac Grape/Orange/Crushed Peach/Crunch Pear/Sikhye
Item Q&A
  • Question : Inquiry related delivery from elt****Jan 21, 2020

    Able to send by this Friday 24/01/2020 ?

    Answer : [Re] Inquiry related delivery from elt****

    Dear customer,

    If you order by today, then we expect that your order will be delivered within 3~4 working days.

    Therefore, your order will not be delivered on this Friday.

    Thank you for your inquiry.

    Question : [Re] Inquiry related delivery from elt****

    Thank you so much for the reply. Will order after the CNY period then.

  • Question : Inquiry related delivery from rit****Jan 10, 2020

    Hi are you bringing back the cny store pickup option ? Your description shows the previous yr’s pick up option. What about this CNY ?

    Answer : [Re] Inquiry related delivery from rit****

    Dear customer,

    We apologize for late reply.

    Unfortunately, we are not providing 'pick-up' service anymore.

    Thank you for your inquiry.

  • Question : Inquiry related delivery from ire****Jan 03, 2020

  • Question : Inquiry related return and exchange from tlp****Nov 12, 2019

  • Question : Inquiry for the item from min****Nov 09, 2019

+View all Notice, FAQ, Q&A >>
HongCho 500ml+500ml+Bottle Drinking Vinegar Value Pack
HongCho 500ml+500ml+Bottle Drinking Vinegar Value Pack
Item Q&A
  • Question : Inquiry for the item from ste****Jan 19, 2020

  • Question : Inquiry for the item from 238****Dec 09, 2019

    Can i check your order 1 + 1 , it is mean that 1 bottle Pomegranate and 1 bottle black raspberry?

    Answer : [Re] Inquiry for the item from 238****

    It is possible to request 2 botlles for black raspberry only. Please confirm 2 bottles at $14.50?

    Question : [Re] Inquiry for the item from 238****

    Dear customer,

    We apologize for late answer.

    Unfortunately, it's packed with pomegranate and black raspberry. Therefore, we also can't change for your request.

    Thank you for your inquiry.

    Answer : [Re] Inquiry for the item from 238****

    Anymore promotion for 900ml for 1+1 which I bought from you before?

    Question : [Re] Inquiry for the item from 238****

    Dear customer,

    [Hongcho 900ml+900ml is also coming soon for your shopping.

    Thank you for your interest and inquiry!

  • Question : Inquiry for the item from fio****Sep 19, 2019

    Hi
    May I know when the new stocks r coming back?
    Thks

    Answer : [Re] Inquiry for the item from fio****

    Dear customer,

    We apologize for late response.

    It's currently available to order.

    Thank you for your interest about our products and inquiry!

  • Question : Inquiry for the item from lih****Jul 23, 2019

    When is expiry date?

    Answer : [Re] Inquiry for the item from lih****

    Dear customer,

    It's expiry date is until 07.05.20.

    Thank you for your inquiry!

    Question : [Re] Inquiry for the item from lih****

    Thanks

    Answer : [Re] Inquiry for the item from lih****

    Thank you for your kind reply.

    We will always improve our service for the best!

  • Question : Inquiry for the item from jac****Jun 28, 2019

+View all Notice, FAQ, Q&A >>
CJ Ha Sun Jung Kimchi 5types / Korean Traditional Dish
CJ Ha Sun Jung Kimchi 5types / Korean Traditional Dish
Item Q&A
  • Question : Inquiry related delivery from kar****Jan 17, 2020

    Hi Seller, it's been a long time no free shipping , can you consider while I am still waiting ? Thanks.

    Answer : [Re] Inquiry related delivery from kar****

    Dear customer,

    We apologize for inconvenience caused.

    Unfortunately, we couldn't find your order. Please let us know your order number or cart number.

    Thank you for your inquiry.

    Question : [Re] Inquiry related delivery from kar****

    Hi Seller, haven't order waiting for Free delivery then order. Thanks.

  • Question : Inquiry for the item from yok****Jan 07, 2020

    What is the expiry date for 1kg pkt kimchi?

    Answer : [Re] Inquiry for the item from yok****

    Dear customer,

    We apologize for late reply.

    It's expiry date is until 20.04.2020.

    Thank you for your inquiry.

    Question : [Re] Inquiry for the item from yok****

    Thks

  • Question : Inquiry for the item from yok****Jan 14, 2020

    Expiry date for 1kg pkt kimchi?

    Answer : [Re] Inquiry for the item from yok****

    Dear customer,

    We apologize for late reply.

    It's expiry date is until 20.04.2020.

    Thank you for your considering order.

    Question : [Re] Inquiry for the item from yok****

    Thks

  • Question : 취소/환불 관련 eun****님의 문의입니다.Jan 16, 2020

    Only one of two orders received for Kimchi. Pls refund the one not delivered.

    Answer : [Re] 취소/환불 관련 eun****님의 문의입니다.

    Dear customer,

    We apologize for inconvenience caused.

    For your matter, we will proceed refund by today.

    Thank you for your patience and inquiry.

  • Question : Inquiry for the item from kez****Jan 15, 2020

+View all Notice, FAQ, Q&A >>
Kooksoondang Korean rice wine 750ml / 4 Flavors
Kooksoondang Korean rice wine 750ml / 4 Flavors
Item Q&A
  • Question : Inquiry related delivery from jul****Jan 17, 2020

    I ordered on 14 Jan, but the status remain unchange. How long is the delivery?

    Answer : [Re] Inquiry related delivery from jul****

    Dear customer,

    We apologize for late delivery.

    We could find your order just collected by Qxpress today.

    So, we expect it will be delivered on next Monday to Tuesday.

    Thank you for your inquiry.

  • Question : Inquiry for the item from wan****Nov 12, 2019

  • Question : Inquiry for the item from 210****Sep 27, 2019

  • Question : Inquiry for the item from jan****Jul 01, 2019

    Hi, will there be re-stock of the original flavour? I want to buy more than 2 which is your available quantity now, hoping to catch the 5.99 promotion. Let me know, thanks!

    Answer : [Re] Inquiry for the item from jan****

    Dear customer,

    It's currently available to order.

    Thank you for your inquiry!

  • Question : Inquiry for the item from cas****Jun 30, 2019

    Hi seller,

    After opening, must it put inside fridge or can put at room temperature? Pls revert thanks

    Answer : [Re] Inquiry for the item from cas****

    Dear customer,

    For keeping as good quility, we recommand to put inside your fridge.

    Thank you for your inquiry

+View all Notice, FAQ, Q&A >>
Kooksoondang Draft Makkoli  / 750ml
Kooksoondang Draft Makkoli / 750ml
Item Q&A
  • Question : Inquiry related delivery from Ren****Jan 15, 2020

    It mention on your website is free shipping after $40. Why was it been calculated $2 more for shipping. Please advise.

    Answer : [Re] Inquiry related delivery from Ren****

    Dear customer,

    We apologize for late reply.

    Unfortunately, we are not in charge of shipping fee, but Qoo10 does. So, we can't answer properly.

    Eventhough we are not in charge of it, we expect it will be charged for additional delivery fee by shipping rate.

    Thank you for your inquiry.

  • Question : is this pasteurised?Oct 20, 2017

오뚜기 죽 Ottugi assorted Korean Porridge
오뚜기 죽 Ottugi assorted Korean Porridge
Item Q&A
  • Question : Inquiry for the item from ami****Jan 14, 2020

    Hello is it delivered as a set of 5?

    Answer : [Re] Inquiry for the item from ami****

    Dear customer,

    We apologize for late reply.

    It will be sent only one item which you choose from option.

    Thank you for your inquiry.

  • Question : Inquiry for the item from mov****Nov 06, 2019

Kkotshaem Korean Citron Tea 1kg / Korean honey tea / honey and rich fruit pulp / 6 flavours
Kkotshaem Korean Citron Tea 1kg / Korean honey tea / honey and rich fruit pulp / 6 flavours
Item Q&A
  • Question : Inquiry for the item from ngl****Jan 13, 2020

    Hi Seller,
    Want to restock 4 bottles No brand Laundry liquid detergents (For General use & drums use) but unable to find it.

    Answer : [Re] Inquiry for the item from ngl****

    Dear customer,

    We apologize for late reply.

    Unfortunately, we don't have any stocks for this moment.

    If our items are in stock, then we will directly update for your shopping.

    Thank you for your interests and inquiry.

  • Question : Inquiry for the item from khi****Nov 16, 2019

  • Question : Inquiry for the item from alj****Oct 25, 2019

    Do the ingredients include high fructose corn syrup for all the flavours?

    Answer : [Re] Inquiry for the item from alj****

    Dear customer,

    All kinds of products include high fructose corn syrup.

    Thank you for your inquiry!

  • Question : Inquiry related delivery from dun****Aug 21, 2019

    Hi, Can I do self pickup of the item at your store? Thanks

    Answer : [Re] Inquiry related delivery from dun****

    Dear customer,

    Unfortunately, it's currently not available to order for self collection.

    We apologize with this matter.

    Thank you for your interest and inquiry!

  • Question : Inquiry related delivery from zes****Jul 30, 2019

+View all Notice, FAQ, Q&A >>
HSL Drying Rack / Hold up to 100 clothing / Dynamic and Strong / Stainless Steel
HSL Drying Rack / Hold up to 100 clothing / Dynamic and Strong / Stainless Steel
Item Q&A
  • Question : Inquiry for the item from far****Jan 09, 2020

    Hello pls answer my question!!!

    Answer : [Re] Inquiry for the item from far****

    Dear customer,

    We apologize for late reply.

    Unfortunately, we are deliverying only for Singapore.

    But, we also promise that we will expend more in the future.

    Thank you for your inquiry.

  • Question : Inquiry related delivery from far****Jan 08, 2020

    Can u post to Penang, Malaysia??

    Answer : [Re] Inquiry related delivery from far****

    Dear customer,

    We apologize for late reply.

    Unfortunately, we are deliverying only for Singapore.

    But, we also promise that we will expend more in the future.

    Thank you for your inquiry.

  • Question : Inquiry for the item from b7u****Sep 14, 2019

  • Question : 来自sal****会员的配送咨询。Aug 22, 2019

    Are you in stock or out of stock?

    Answer : [Re] 来自sal****会员的配送咨询。

    Dear customer,

    It's currently in stock and also it's available to order.

    Thank you for your interest and inquiry!

  • Question : Inquiry for the item from ite****Aug 10, 2019

    Is item available?

    Answer : [Re] Inquiry for the item from ite****

    Dear customer,

    It's currenly available to order.

    Thank you for your inquiry!

+View all Notice, FAQ, Q&A >>
[NEW snack]No Brand Choco/Butter cookies 400g / other assorted Nobrand snacks
[NEW snack]No Brand Choco/Butter cookies 400g / other assorted Nobrand snacks
Item Q&A
  • Question : Inquiry for the item from ail****Jan 07, 2020

    Order no. 312124415
    Item: Gorgonzola CHeese Soft Corn

    Did not receive this item. No reply from seller after made inquiry.

    Answer : [Re] Inquiry for the item from ail****

    Dear customer,

    We apologize for inconvenience caused.

    If you still have any problem with your order, then please don't hesitate to contact us.

    Thank you for your inquiry.

  • Question : Inquiry for the item from apr****Oct 24, 2019

    Hi, may I know if you will restock the butter cookies?

    Answer : [Re] Inquiry for the item from apr****

    Dear customer,

    It's currently out of stock as you know.

    We expect it will be in stock within a month.

    Thank you for your interest and inquiry!

  • Question : Inquiry for the item from mig****Sep 11, 2019

    Hi. May I know why no option to choose cafe biscuits and noodles snack?

    Answer : [Re] Inquiry for the item from mig****

    Dear customer,

    We apologize for making you confused.

    This product is currently out of stock.

    Therefore we will modify ASAP.

    Thank you for your inquiry!

  • Question : Inquiry for the item from ZEE****Aug 29, 2019

    Hi seller. Is the cookies halal?

    Answer : [Re] Inquiry for the item from ZEE****

    Dear customer,

    Unfortunately, it isn't.

    If you would like to know any other information, then please don't hesitate to contact us.

    Thank you for your interest and inquiry!

    Question : [Re] Inquiry for the item from ZEE****

    Ok..thank you

    Answer : [Re] Inquiry for the item from ZEE****

    Dear customer,

    If there is any other inquiry, then please don't hesitate to contact us.

    It will be our pleasure to help you.

    Thank you for your order!

  • Question : Inquiry for the item from con****Jul 06, 2019

+View all Notice, FAQ, Q&A >>
Korean Seaweeds (A huge selection of different seaweed products from Korea)
Korean Seaweeds (A huge selection of different seaweed products from Korea)
Item Q&A
  • Question : Inquiry for the item from kai****Dec 29, 2019

    Hi just wondering if the Buldak chili seaweed is still available. We love it and would love to get more please.

    Answer : [Re] Inquiry for the item from kai****

    Dear customer,

    Unfortunately, 'Buldak spicy seaweed' is out of stock as you could see.

    But, we are also considering to import in the future.

    Thank you for your interest and inquiry.

  • Question : Inquiry related delivery from din****Oct 03, 2019

    I ordered 5 pa kegs of seaweed on sep 17, and the status is still shipping requested. I sent 3 messages to seller and there was no reply. If the item is out of stock, at least reply me to let me know!

    Answer : [Re] Inquiry related delivery from din****

    Dear customer,

    We apologize for delayed response and delivery.

    We will re-arrange for your order ASAP.
    (We expect your order will be picked up by Qxpress on 5th Oct.)

    If you still have a problem or inquiry, then please don't hesitate to contact us.

    Thank you for your inquiry!

  • Question : Inquiry for the item from lin****Sep 14, 2019

  • Question : Inquiry related delivery from 209****Jul 25, 2019

    Hi, how do I select your store pick up option?

    Answer : [Re] Inquiry related delivery from 209****

    Dear customer,

    We apologize for our wrong information.

    Currently, we don't provide 'pick up' option.

    We will remove the wrong information ASAP.

    Once again, we apologize for making you confused.

    Thank you for your inquiry!

  • Question : Inquiry related cancel and refund from yay****Jun 06, 2019

    I ordered 12 items n only 4 items were delivered to me Last week. I contacted the seller a few times, but no reply from them. I’m tired of waiting, I Want refund of the other 8 items I didn’t receive.

    Answer : [Re] Inquiry related cancel and refund from yay****

    Delivery slip shows 4/12 items

    Question : [Re] Inquiry related cancel and refund from yay****

    Dear Customer.
    Sorry for your inconvenience caused.
    We sent missing item.
    Thank you.

    Answer : [Re] Inquiry related cancel and refund from yay****

    1st delivery item 1-4 came.

    2nd delivery. Item 11, 18, 12, 13. However item 13 only comes 4x instead of 5x.

    Still have item 16, item 17 (x2), item 8 not delivered, Please arrange for a refund for item 16, 17(x2), 8, and item 13 (missing 2pkts)

    Question : [Re] Inquiry related cancel and refund from yay****

    hello,

    when can i get the refund for the items not sent item16($7.90), item17 x2 ($8.00), item8 ($8.90), item13 (missing 2 packets, $0.98).

    Answer : [Re] Inquiry related cancel and refund from yay****

    Dear customer,

    Please refer to attached file.

    Thank you.

    Question : [Re] Inquiry related cancel and refund from yay****

    Hello,

    The refund is made to my credit card? When will i expect the refund? I just check my credit statement, I still have not see the refund.

    Answer : [Re] Inquiry related cancel and refund from yay****

    Dear customer,

    For the refund, it will be refunded as Q-money.

    Please check your balance through Qoo10 web site.

    Thank you for your inquiry

+View all Notice, FAQ, Q&A >>
Korean Traditional Soybean Paste Soup 530g / Fermented Soybean Paste Soup 530g
Korean Traditional Soybean Paste Soup 530g / Fermented Soybean Paste Soup 530g
Item Q&A
  • Question : Inquiry for the item from Sky****Dec 24, 2019

    What is the difference between traditional and fermented?

    Answer : [Re] Inquiry for the item from Sky****

    Dear customer,

    [Traditional Soy Bean Paste Soup] is the Original sauce as you know.

    But, [Fermented Soy Bean Paste Soup] has strong flavor and smell then original one.

    Thank you for your interests and inquiry.

  • Question : Inquiry for the item from yon****Nov 30, 2019

  • Question : Inquiry related delivery from uky****Oct 04, 2019

    I ordered more than $40 item but still got delivery charge of $2 during check out. Can you check why?

    Answer : [Re] Inquiry related delivery from uky****

    Dear customer,

    When you are shopping, there is a sentence which is displayed
    "Free shipping over S$40.00".

    If you order under those pages, then it will be free to deliver.

    If there is another problem, then please don't hesitate to contact us.
    Thank you for your inquiry!

    Question : [Re] Inquiry related delivery from uky****

    That’s not answering the question. I ordered more than $40 stuff but bring charged $2 (usual charge is $5.99 below $40 order). Check the screen shot I attach. Please check if it’s a system error.

    Answer : [Re] Inquiry related delivery from uky****

    Dear customer,

    Please kindly check below:
    1. QxQuick : Free shipping over S$40.00($5.99~)
    2. Qxpress : Free Shipping over S$60.00($1.99~)

    According to upper delivery fees, we expect that you also have ordered items for Qxpress and that's why there was delivery fee as $2.00.

    If you still have questions us, then please kindly contact us.

    Contact number : +65-6462-5331

    Thank you

    Question : [Re] Inquiry related delivery from uky****

    Now I just enter 1 item from koryo mart without anything else. I was charged with $7.99 shipping cost. Shipping should be $5.99 but charge $2 extra... please why there is $2 more for shipping?

    Answer : [Re] Inquiry related delivery from uky****

    Please kindly refer attached above.

    When you press "Details" button, you can check the additional delivery fee. Therefore, we expect it has been charged $2.00 more, because about distance(15Km ~ 20Km).

    Thank you for your inquiry!

  • Question : Inquiry for the item from Mon****Sep 12, 2019

    Hello! When will this be restocked?

    Answer : [Re] Inquiry for the item from Mon****

    Dear customer,

    We apologize for inconvenience.

    It's currently available to order.

    Thank you for your inquiry!

  • Question : Inquiry for the item from Luc****Jul 24, 2019

    Traditional soybean paste ,any restock ? Needs to keep buying !

    Answer : [Re] Inquiry for the item from Luc****

    Dear customer,

    It's currently available to order.

    Thank you for your inquiry!

+View all Notice, FAQ, Q&A >>
Kloken Spin Mop Set / Free 2 Round Mop Refills / Stainless Steel
Kloken Spin Mop Set / Free 2 Round Mop Refills / Stainless Steel
Item Q&A
  • Question : Inquiry for the item from che****Dec 18, 2019

    can advise how to make this part straigth as the 2 green part at the side is fixed so i cant straighten it.

    Answer : [Re] Inquiry for the item from che****

    Dear customer,

    Please kindly follow below:
    1. set up the pole into the hole at the bottom part.
    2. step on the plate at the bottome part.
    3. holding the stick and lift up.

    If it's not working, then please don't hesitate to contact us.

    Thank you for your inquiry.

  • Question : Inquiry for the item from che****Dec 10, 2019

  • Question : Inquiry for the item from JUL****Aug 15, 2019

    The stick cannot fix. Is there any missing connector?
    Pls advise. Thanks Julie
    HP : 94230003

    Answer : [Re] Inquiry for the item from JUL****

    Need advice on how to fix the mop stick as one side has no groove or catch. Else will need to return as cannot use.

    Question : [Re] Inquiry for the item from JUL****

    Dear cusomter,

    We apologize for inconvenience.

    We will contact you ASAP.

    Thank you for your inquiry!

  • Question : Inquiry for the item from lit****Aug 12, 2019

    Hi, do you sell the stem of the mop or the whole mop stick?

    Answer : [Re] Inquiry for the item from lit****

    Dear customer,

    We are only available to sell whole set, because we only import and sell the product.

    Therefore, we don't have the spare part of it.

    Thank you for your inquiry!

  • Question : Inquiry from jan****Jul 31, 2019

+View all Notice, FAQ, Q&A >>
CJW Hot Bean Paste / Soy Bean / Ssamjang /500G/ HALAL hot bean paste 300G
CJW Hot Bean Paste / Soy Bean / Ssamjang /500G/ HALAL hot bean paste 300G
Item Q&A
  • Question : Inquiry for the item from lyn****Dec 10, 2019

    Hi is this halal?

    Answer : [Re] Inquiry for the item from lyn****

    Dear customer,

    Unfortuantely, we don't have halal sauce for this moment.

    Thank you for your inquiry.

  • Question : Inquiry for the item from MIK****Oct 03, 2019

    Hi. I always visit your Telok Ayer store.. Can I know if you have Army Stew Paste In Qoo10 store?

    Answer : [Re] Inquiry for the item from MIK****

    Dear customer,

    Unfortunately, we don't have army stew paste in our Qoo10 shopping pages yet.

    But also we promise it will be updated in the future.

    Thank you for your interest and inquiry!

  • Question : Inquiry for the item from ama****Sep 09, 2019

  • Question : Inquiry for the item from sit****Aug 17, 2019

    Is the item halal certified? Does it have halal logo on to the item?

    Answer : [Re] Inquiry for the item from sit****

    Dear customer,

    About 'halal hot bean paste 200g', it has halal logo but unfortunately it is currently our of stock.

    Therefore, there is no food which has halal logo on it.

    Thank you for your inquiry.

    And we will promise that we will provide various halal food in the future very soon.

  • Question : Inquiry for the item from zar****Jul 20, 2019

+View all Notice, FAQ, Q&A >>
Korean Ramens Multi Package  / (Huge Selection Of High-quality Ramens And Noodles)
Korean Ramens Multi Package / (Huge Selection Of High-quality Ramens And Noodles)
Item Q&A
  • Question : Inquiry for the item from ker****Dec 10, 2019

  • Question : Inquiry for the item from 243****Dec 04, 2019

    Hi, any eta on black shin ramen stock?

    Answer : [Re] Inquiry for the item from 243****

    Dear customer,

    We apologize for late answer.

    Unfortunately, we are not currently salling on the internat.

    But we also promise that we will update soon.

    Thank you for your inquiry!

  • Question : Inquiry for the item from azo****Nov 21, 2019

  • Question : Inquiry for the item from she****Oct 07, 2019

  • Question : Inquiry for the item from y3n****Oct 11, 2019

    Hi do hv stock for Teumsae ramen with expiry date as in 2020? Thanks

    Answer : [Re] Inquiry for the item from y3n****

    Dear customer,

    We apologize for late response.

    We expect that it will be in stock after one week.

    Thank you for your interest and inquiry!

    Question : [Re] Inquiry for the item from y3n****

    Noted that with thanks. So I should place an order from next week onwards in order to get 2020’s expiry date stock rite?
    Would u hv stock for volcano too then?

    Answer : [Re] Inquiry for the item from y3n****

    Dear customer,

    1. If you would like to receive [Teumsae ramen(EXP 13rd JUL, 2020)], then please kindly call us to informing after you order.
    Contact no: +65-6462-5331

    2. Unfortunately, Volcano is currently unavailable to order.

    If you still have inquiry, then please don't hesitate to contact us.

    Thank you for your inquiry!

+View all Notice, FAQ, Q&A >>
JEJU Wit Ale Beer 제주에일 500ml
JEJU Wit Ale Beer 제주에일 500ml
Item Q&A
chungjungwon seaweed 100g / 20g / kelp 150g
chungjungwon seaweed 100g / 20g / kelp 150g
Item Q&A
  • Question : Inquiry for the item from des****Dec 02, 2019

  • Question : Inquiry for the item from jo_****Nov 28, 2019

  • Question : Inquiry related delivery from Jes****Feb 01, 2019

    If I place an order today, can I receive the goods by Sunday?

    Answer : [Re] Inquiry related delivery from Jes****

    Dear CUsotmer,

    you can select shipping date shown on the page

    Thank you

  • Question : expiry dateAug 15, 2018

    Hi, may i know the expiry date for the current batch?

    Answer : [Re] expiry date

    Dear Customer,

    seaweed expiring 2019 june
    kelp expiring 2019 feb

    Thank you

  • Question : Inquiry for the item from jez****Jul 29, 2018

    what is the expiry date?

    Answer : [Re] Inquiry for the item from jez****

    Dear Customer,

    expiring oct 2018

    Thank you

종가김치Jongga Kimchi / 9 types / 750G /500g /200G /1KG / 75G / 380G
종가김치Jongga Kimchi / 9 types / 750G /500g /200G /1KG / 75G / 380G
Item Q&A
  • Question : Inquiry for the item from pei****Dec 01, 2019

  • Question : Inquiry for the item from 262****Nov 25, 2019

  • Question : Inquiry for the item from 234****Nov 24, 2019

  • Question : Inquiry for the item from min****Oct 15, 2019

    Hi May I know when will the Chonggak Kimchi (Ponytail Kimchi) restocked?
    Thank you.

    Answer : [Re] Inquiry for the item from min****

    Dear customer,

    Unfortunately, it hasn't been re-stock at this time(Because about the quality of radish from Korea)

    We expect that it will be in stock after this month.

    Thank you for your interests and inquiry!

    Question : [Re] Inquiry for the item from min****

    Hi When will Chonggak Radish restocked?
    Already after one month~~~

    Answer : [Re] Inquiry for the item from min****

    Hi there?

    Question : [Re] Inquiry for the item from min****

    Dear customer,

    We apologize for late answer.

    It's currently available to order.

    Thank you for your patience and interest!

  • Question : Inquiry for the item from hew****Nov 11, 2019

+View all Notice, FAQ, Q&A >>
Ahjumma Republic Assorted Korean Sauces
Ahjumma Republic Assorted Korean Sauces
Item Q&A
Yopokki Microwave Cup Korean Rice Cakes / original / cheese / spicy
Yopokki Microwave Cup Korean Rice Cakes / original / cheese / spicy
Item Q&A
  • Question : Inquiry for the item from 246****Nov 19, 2019

  • Question : Inquiry for the item from ts1****Oct 31, 2019

  • Question : Inquiry for the item from lex****May 06, 2019

    When will cheese be restocked?

    Answer : [Re] Inquiry for the item from lex****

    Dear CUstomer,

    will take 2 weeks

    Thank you

  • Question : Inquiry from low****Mar 31, 2019

    Hi, may I know the expiry date for the current batch of original flavour? Thank you

    Answer : [Re] Inquiry from low****

    Dear Customer,

    nov 2019

    Thank you

  • Question : Expiry date for Cheese flavor?Sep 06, 2018

+View all Notice, FAQ, Q&A >>
[K-Snack] Assorted Orion Snacks - Market O Series / Fishcake
[K-Snack] Assorted Orion Snacks - Market O Series / Fishcake
Item Q&A
  • Question : Inquiry for the item from alf****Nov 17, 2019

  • Question : Inquiry for the item from mig****Sep 11, 2019

    Hi. May I know when is the stocks for the rest of the items coming?

    Answer : [Re] Inquiry for the item from mig****

    Dear customer,

    It will be restock within 10 days, but it's not certain because about shipping schedule.

    Thank you for your interest and inquiry!

  • Question : Inquiry for the item from chu****Aug 15, 2019

    When will be Restock real cheese crackers?

    Answer : [Re] Inquiry for the item from chu****

    Dear customer,

    Unfortunately, we can promise when it will be in stock.

    If there is stock, then we will update at the same time.

    Thank you for your interests and inquiry with our product!

  • Question : Inquiry for the item from Jes****Jun 20, 2019

  • Question : Inquiry for the item from bea****Jun 12, 2019

    Hi what’s the expiry for market o brownie?thanks

    Answer : [Re] Inquiry for the item from bea****

    Dear customer,
    expiry is 20 Sep 2019.
    Thank you for your inquiry.

+View all Notice, FAQ, Q&A >>
IlGA Kimbab Raddish Pickle 400G / 1KG / BURDOCK FOR KIMBAP 150G / Mix
IlGA Kimbab Raddish Pickle 400G / 1KG / BURDOCK FOR KIMBAP 150G / Mix
Item Q&A
  • Question : 배송 관련 eur****님의 문의입니다.Oct 30, 2019

Ottugi Noodle / 5 types / Buckwheat wheat Cut Sari
Ottugi Noodle / 5 types / Buckwheat wheat Cut Sari
Item Q&A
  • Question : Inquiry for the item from xia****Oct 23, 2019

  • Question : Inquiry for the item from Jes****Oct 12, 2019

    Is the glass noodle made in China or Korea?

    Answer : [Re] Inquiry for the item from Jes****

    Dear customer,

    It is made in Korea.

    But sweet potato starch(which is main ingredient) is from China.

    Thank you for your interest and inquiry!

  • Question : Inquiry from que****Mar 28, 2019

    you sell ramen sari also?

    Answer : [Re] Inquiry from que****

    Dear Customer,

    we will upload soon

    THank you

    Question : [Re] Inquiry from que****

    Thanks a lot :)

Dongwon Canned Tuna / bundle of 3
Dongwon Canned Tuna / bundle of 3
Item Q&A
School Toppoki Original 163G / Carbonara 145G / 3Mins Microwave
School Toppoki Original 163G / Carbonara 145G / 3Mins Microwave
Item Q&A
  • Question : Inquiry for the item from jos****Oct 11, 2019

  • Question : Inquiry for the item from ser****Apr 28, 2019

  • Question : Inquiry for the item from lee****Apr 08, 2019

    Hi will the jajang flavour be restock

    Answer : [Re] Inquiry for the item from lee****

    Dear CUstomer,

    it will take a month

    THank you