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Q & A Lists
Item Question & Answer
[3PLY]V3 MASK/Made in Korea 3D Mask/50PCS/ FDA Approved/Individual packed
[3PLY]V3 MASK/Made in Korea 3D Mask/50PCS/ FDA Approved/Individual packed
Item Q&A
  • Question : Inquiry for the item from Jessielpk69May 18, 2021

    What different between V3 mask and mono V4?

    Answer : [Re] Inquiry for the item from Jessielpk69

    v3 mask is 3 ply, v4 mask is 4ply, all of them are individual packed, thanks :)

  • Question : Inquiry for the item from starry_comet21May 13, 2021

  • Question : Inquiry for the item from fiMay 13, 2021

  • Question : Inquiry for the item from fiMay 13, 2021

  • Question : Inquiry for the item from williamfoockMay 03, 2021

    Hi seller,

    My wife used to order this mask from you. I like to check what is the different between this and the V3 mask? Do you still got stocks on this mask that i attach the photo to you?

    William

    Answer : [Re] Inquiry for the item from williamfoock

    hi customer, we dont sell britom mask anymore, v3 mask is better quality and protection, v3 mask is also individual packed, plz try, thanks :)

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[Made In Korea] DAY BY DAY Masks/ 50pcs 1Box / Surgical mask / Qoo10 Best price
[Made In Korea] DAY BY DAY Masks/ 50pcs 1Box / Surgical mask / Qoo10 Best price
Item Q&A
  • Question : Inquiry for the item from jayezzzMay 17, 2021

  • Question : Inquiry for the item from cz_chelzMay 15, 2021

  • Question : Inquiry for the item from kellytoh21Mar 14, 2021

  • Question : Inquiry related delivery from sangwooparkJan 08, 2021

  • Question : Inquiry from MomoDec 29, 2020

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Made in Korea COCOON MASK/50PCS/Korea 3D Mask/ FDA Approved
Made in Korea COCOON MASK/50PCS/Korea 3D Mask/ FDA Approved
Item Q&A
  • Question : Inquiry for the item from evayong1209May 17, 2021

    Hi, I bought the cocoon 50pcs in box packaging from you. Is it the same as cocoon 50pcs pouch?
    I don’t see the box packaging anymore in your options

    Answer : [Re] Inquiry for the item from evayong1209

    hi customer, yes, mask is same :) we dont sell box pack anymore, plz try cocoon pouch :) thanks~!

  • Question : Inquiry for the item from ysm_carolMay 16, 2021

    can i know the expiry date of the mask ?

    Answer : [Re] Inquiry for the item from ysm_carol


    hi customer, our mask is made recently, about a week ago, you can keep this mask about 3 years, thanks :)

  • Question : Inquiry for the item from janna81_tayMay 14, 2021

  • Question : Inquiry from Ces_mallariMay 14, 2021

    HI, sorry but i wnat to ask. will be able add more mask on my order while i received already the notification from paylah

    Answer : [Re] Inquiry from Ces_mallari

    hi customer, plz re order ㅠ_ㅠ

  • Question : Inquiry for the item from LHMar 26, 2021

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[Shema]Korea Famous Summer Mask / Reusable Mask / Made In Korea / Sports / Fitness / Running Mask
[Shema]Korea Famous Summer Mask / Reusable Mask / Made In Korea / Sports / Fitness / Running Mask
Item Q&A
  • Question : Inquiry for the item from tabbysimMay 16, 2021

    Hi

    Kindly advise when will you have size M for shema97 mask?

    Thank you.

    Answer : [Re] Inquiry for the item from tabbysim

    hi customer, we dont sell shema m size mask anymore, so sorry ㅠㅠ

  • Question : Inquiry for the item from PinkyMay 10, 2021

    When will u have stk for size L ??

    Answer : [Re] Inquiry for the item from Pinky

    so sorry customer, we dont sell anymore ㅠ_ㅠ

  • Question : Inquiry for the item from jseah2003May 09, 2021

  • Question : Inquiry for the item from ak045073May 08, 2021

    No more medium size

    Answer : [Re] Inquiry for the item from ak045073

    hi customer, so sorry, no stock, so sorry ㅠ_ㅠ

  • Question : Inquiry for the item from jo_ongalMay 06, 2021

    Hi, Do you plan to replenish stock for M size (black/white)? Thanks

    Answer : [Re] Inquiry for the item from jo_ongal

    hi customer, so sorry, we dont have plan to restcok, so sorry ㅠ_ㅠ

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NEW!!!Baby Kids MASK💘Made in Korea/100%cotton mask
NEW!!!Baby Kids MASK💘Made in Korea/100%cotton mask
Item Q&A
  • Question : Inquiry for the item from ShyanwMay 15, 2021

    What’s the size of the mask.
    I want to get one for my daughter.

    Answer : [Re] Inquiry for the item from Shyanw

    hi customer, we have two brands, we wrote the size on the page :))

  • Question : Inquiry for the item from icy269Apr 14, 2021

    hi can design 20 to 29 put in filter as well?

    Answer : [Re] Inquiry for the item from icy269

    hi customer, 20~29 mask doesnt have filter slot, thanks :)

  • Question : Inquiry for the item from yi4shu4gerMar 28, 2021

  • Question : 來自avachiu的關於配送的諮詢。Feb 26, 2021

    HI DO YOU SHIP TO HONG KONG ?

    Answer : [Re] 來自avachiu的關於配送的諮詢。

    hi customer, can :)

    Question : [Re] 來自avachiu的關於配送的諮詢。

    Hi fail to get back my Qaccount password, i tried to enter many many times when do purchase.. but it keep saying not match...I had been trying after 24 hours after reset. still failed.

    Answer : [Re] 來自avachiu的關於配送的諮詢。

    I had removed qpassword request on the setting, but it still pops up when i do the purchase..very frustrated...

    Question : [Re] 來自avachiu的關於配送的諮詢。

    Any other way i can buy from your shop using my Qmoney please ?

    Answer : [Re] 來自avachiu的關於配送的諮詢。

    Model : Yellow Korea Mask 50pcs 1BOX and pink colour are my items chosen.. kindly help...thanks!

    Question : [Re] 來自avachiu的關於配送的諮詢。

    hi customer, plz ask to qoo10 customer ㅠ_ㅠ we dont know about q money ㅠㅠ

  • Question : Inquiry for the item from suwina_chenFeb 24, 2021

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[Healthy mask]From Korea/ 3-Ply Blue/White/Black/Pink Face Mask 50pcs / Adult Kids/ Qoo10 No.1 Best
[Healthy mask]From Korea/ 3-Ply Blue/White/Black/Pink Face Mask 50pcs / Adult Kids/ Qoo10 No.1 Best
Item Q&A
  • Question : Inquiry for the item from gwatt22May 15, 2021

  • Question : Inquiry for the item from rustic_rustyMay 11, 2021

    Is there pink adult mask pastel pink or some weird shade of pink?

    Answer : [Re] Inquiry for the item from rustic_rusty

    hi customer, pastel pink :) thanks~!

  • Question : Inquiry for the item from kenzo_tangMay 05, 2021

    Kids pink mask when will the stock be coming? Noticed that it cannot be selected

    Answer : [Re] Inquiry for the item from kenzo_tang

    hi customer, you can buy now, we have stock :)

  • Question : Inquiry related return and exchange from nianjupiterApr 14, 2021

    Bought 3 boxes of black colour masks recently. Upon opening there's a very strong unpleasant smell. Tried wearing. After 5 mins, felt sick.

    Answer : [Re] Inquiry related return and exchange from nianjupiter

    hi customer, so sorry, plz dry on the sun, we are selling a lot of this mask, plz see our review, ㅠ_ㅠ this is mask, cant exchange and refund, plz understand

  • Question : Inquiry for the item from nkai_junApr 04, 2021

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MIYU[Individual Pack] Premium Face Mask 50pcs / Direct From Korea / Adult / Kids
MIYU[Individual Pack] Premium Face Mask 50pcs / Direct From Korea / Adult / Kids
Item Q&A
  • Question : Inquiry for the item from hiangMay 10, 2021

  • Question : Inquiry for the item from IreneApr 27, 2021

    Is this surgical mask?

    Answer : [Re] Inquiry for the item from Irene

    hi customer, yes :)

  • Question : Inquiry for the item from JanApr 14, 2021

    Hi Seller, can I know the individual pack Yellow color mask inside is white or also yellow color?
    Thanks

    Answer : [Re] Inquiry for the item from Jan

    hi customer, inner is white because of skin, thanks :)

    Question : [Re] Inquiry for the item from Jan

    Ok, thanks

    Answer : [Re] Inquiry for the item from Jan

    really thanks :)

  • Question : Inquiry for the item from JanApr 14, 2021

    Hi Seller, can I know the individual pack Yellow color mask inside is white or also yello color?

    Answer : [Re] Inquiry for the item from Jan

    hi customer, inner is white because of skin, thanks :)

    Question : [Re] Inquiry for the item from Jan

    Noted, thanks.

    Answer : [Re] Inquiry for the item from Jan

    really thanks :)

  • Question : Inquiry for the item from mambodevilsMar 25, 2021

    Hi, the bulk mask and individual packing mask , both are same brand make ..?

    Answer : [Re] Inquiry for the item from mambodevils

    hi customer, yes, miyu mask :)

    Question : [Re] Inquiry for the item from mambodevils

    Thanks

    Answer : [Re] Inquiry for the item from mambodevils

    really thanks :)

+View all Notice, FAQ, Q&A >>
[Made In Korea] Co-Colorful Masks 10colors/ 50pcs 1Box / Surgical mask / Qoo10 Best price
[Made In Korea] Co-Colorful Masks 10colors/ 50pcs 1Box / Surgical mask / Qoo10 Best price
Item Q&A
  • Question : Inquiry for the item from ireneteo_83Apr 14, 2021

  • Question : Inquiry for the item from CynthiaJan 19, 2021

  • Question : Inquiry for the item from JanetlamppNov 14, 2020

    Hello, do you have adult wine colour face mask??

    Answer : [Re] Inquiry for the item from Janetlampp

    hi customer, we dont have wine color ㅠㅠ

  • Question : Inquiry for the item from tcc0610Nov 13, 2020

    Front and back it same black colour???

    Answer : [Re] Inquiry for the item from tcc0610

    hi customer, yes of course, thanks :)

  • Question : Inquiry for the item from CeliaChoOct 16, 2020

    May i know if the masks BFE>95% ?

    Answer : [Re] Inquiry for the item from CeliaCho

    this is face mask :) thanks!

    Question : [Re] Inquiry for the item from CeliaCho

    But you have earlier replied to other enquiries saying that it is a surgical masks. Can you call it a surgical mask without BFE?

    Answer : [Re] Inquiry for the item from CeliaCho

    hi customer, this mask is selling well in korea, dont worry can use recently, thanks :)

+View all Notice, FAQ, Q&A >>
NEW!! ⭐Mask necklace⭐Made in korea/ mask case/adult kids mask strap/mask holder
NEW!! ⭐Mask necklace⭐Made in korea/ mask case/adult kids mask strap/mask holder
Item Q&A
  • Question : Inquiry for the item from veronicaApr 13, 2021

  • Question : Inquiry for the item from Neera_16Dec 01, 2020

    Hi. How much is it to customize the mask strap? about 4 names, 2 straps each- total 8 straps

    Answer : [Re] Inquiry for the item from Neera_16

    hi customer, so sorry, the customize strap is for bulk purchasing ㅠㅠ

  • Question : Inquiry for the item from hyteamSep 22, 2020

  • Question : Inquiry for the item from CovidbusterSep 05, 2020

  • Question : Inquiry for the item from khoshermaineSep 03, 2020

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[disposable mask] From Korea 50pcs / Adult Kids/ Individual pack / Qoo10 Best Deals
[disposable mask] From Korea 50pcs / Adult Kids/ Individual pack / Qoo10 Best Deals
Item Q&A
Character mask /3-Ply Adult Kids Face Mask 50pcs(1Box) / From KR / Individual Pack mask
Character mask /3-Ply Adult Kids Face Mask 50pcs(1Box) / From KR / Individual Pack mask
Item Q&A
  • Question : Inquiry for the item from susan55Nov 02, 2020

    Can I check with you, when would the green dinosaur be available?

    Answer : [Re] Inquiry for the item from susan55

    hi customer really sorry, we dont have any plan ㅠㅠ

  • Question : Inquiry for the item from tracyneoOct 27, 2020

    Hi, may I check when would the other kids mask (besides the pink ones) will be available? Thanks.

    Answer : [Re] Inquiry for the item from tracyneo

    hi customer, how about 680422065 this item :)? thanks~!

  • Question : Inquiry for the item from monicakhfOct 08, 2020

    Any new stocks coming in for individually packed kids masks?

    Answer : [Re] Inquiry for the item from monicakhf

    hi customer, so sorry, we dont have any plan, so sorry

  • Question : Inquiry for the item from skloh02Oct 05, 2020

  • Question : Inquiry for the item from giniegohSep 27, 2020

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◐Reusable Mask / Summer Mask / Made In Korea / Cotton Mask / Filter Replace Mask
◐Reusable Mask / Summer Mask / Made In Korea / Cotton Mask / Filter Replace Mask
Item Q&A
  • Question : Inquiry for the item from Chan Wai YeeAug 28, 2020

    Do you sell the filter ?

    Answer : [Re] Inquiry for the item from Chan Wai Yee

    hi customer, yes, you can see our store, thanks:)

  • Question : Inquiry for the item from tgeokpingAug 27, 2020

    Hi I would like to buy the cotton but seem like I can’t choose the size ? Please advise

    Answer : [Re] Inquiry for the item from tgeokping

    hi customer the cotton mask doesnt have size, this is free size, thanks,

  • Question : Inquiry for the item from annleong59Aug 25, 2020

    Hi, is the pricing meant for 1pc? is the mask still anti bacteria without the filter? thank you.

    Answer : [Re] Inquiry for the item from annleong59

    hi customer, 1pc price rigth, you have to use this mask with filter. thanks! :)

  • Question : Inquiry for the item from charche10Aug 18, 2020

    Hi for the filter, can i put in surgical mask?

    Answer : [Re] Inquiry for the item from charche10

    hi customer, of course :)

  • Question : Inquiry for the item from rong44Aug 02, 2020

    Hello, is there still white for modal?

    Answer : [Re] Inquiry for the item from rong44

    hi customer, we dont have any whithe for modal, thanks ㅠㅠ

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