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Q & A Lists
Item Question & Answer
✨New Launching Amber Vanilla ✨[KUNDAL] Hair care / Body Care / Hand Care / Personal Care
✨New Launching Amber Vanilla ✨[KUNDAL] Hair care / Body Care / Hand Care / Personal Care
Item Q&A
  • Question : Inquiry for the item from liew_ypAug 05, 2020

    Hi, what shampoo would be suitable or recommended for oily scalp or dandruff hair? Thks.

    Answer : [Re] Inquiry for the item from liew_yp

    Hi lovely customer!
    This is KUNDAL, a premium nature brand.
    First of all, we would like to express our gratitude to you who are interested in our Kundal products.
    We recommend using Kundal Honey & Macadamia Nature Shampoo.
    Honey & Macadamia Nature Shampoo is not a product only for oily scalp.
    But plant-derived surfactants remove unnecessary waste from the scalp
    and leave the ingredients.
    It is very gentle and can be used with all scalp types, including sensitive scalp.
    Also, it contains various natural ingredients to help control oil and moisture balance of the scalp,
    It helps to create a healthy scalp environment.

    Dandruff can also occur
    when the sebum and fine dust of the scalp are not sufficiently removed,
    the scalp is too moist.
    When using shampoo, rinse the scalp thoroughly,
    After shampooing, it is recommended to dry the scalp completely.
    Hope you find this helpful!
    If you have further questions, please feel free to ask us.
    Thank you!

  • Question : Inquiry for the item from patzyeoJul 31, 2020

  • Question : Inquiry from maywernJul 28, 2020

  • Question : Inquiry for the item from rosslybindawoodJul 25, 2020

  • Question : Inquiry for the item from shandy_suJul 15, 2020

+View all Notice, FAQ, Q&A >>
[KUNDAL] Ultra Hair Serum 100ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Ultra Hair Serum 100ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from csamdecAug 03, 2020

    Hi is pink grapefruit available? Thanks

    Answer : [Re] Inquiry for the item from csamdec

    Hi lovely customer!
    This is KUNDAL, a premium nature brand.
    Unfortunately, our Hair Serum Pink Grapefruit is not released yet.
    But we will pass your opinion on to the relevant department so that we can provide good products to our customers.
    Thanks for your attention to KUNDAL!
    Hope you have a great day :-)

  • Question : Inquiry for the item from yin****Feb 21, 2020

  • Question : Inquiry related delivery from Jea****Feb 17, 2020

    hello seller, can I check when my item will ship over? thank you

    Answer : [Re] Inquiry related delivery from Jea****

    Hi Customer!
    We understand this is frustrating to you and we are terribly sorry for the delay.
    As we said in the earlier answers, because of coronavirus, we have been getting so many orders recently and it resulted in delay on delivery.
    We are very sorry for making you so long again.
    We'll try our best to get your items delivered to you asap.
    Thanks for visiting KUNDAL! :)

    Question : [Re] Inquiry related delivery from Jea****

    okay, pls ship out my item asap. Thank you

    Answer : [Re] Inquiry related delivery from Jea****

    Thank you for understanding. Have a nice day :)

    Question : [Re] Inquiry related delivery from Jea****

    Hope you're able to ship out by this week, thank you (:

    Answer : [Re] Inquiry related delivery from Jea****

    Hi Customer!
    Your shipping status says that your items are on the way to you now.
    Thanks for your patience and hope you love our products. :)

  • Question : Inquiry for the item from Val****Sep 03, 2019

    Hi can u recommend best fragrance ylang ylang / cherry blossom/ grapefruit?? Is baby powder popular?
    Expiry for the serum ?

    Answer : [Re] Inquiry for the item from Val****

    Hi,
    I'm sorry for late response.
    If you like a flowery smell, I can recommend Cherry Blossom!
    And If you like a fruity smell, I can recommend Pink Grapefruit!

    Cherry Blossom is the 3rd popular fragrance in Korea :)
    And Baby Poweder is the most popular fragrance in Korea!

    So I recommend Baby Powder or Cherry Blossom.

    And the expiration date of hair serum is 36 months from the date of manufacture!
    So I guess you can use hair serum before 2021 or 2022year.
    Thank you!

  • Question : Inquiry for the item from Cha****Aug 10, 2019

    Do you sell body lotion too?

    Answer : [Re] Inquiry for the item from Cha****

    Hi dear love, kundal currently has 400+ products available and we will launch other products soon! But currently we only have shampoo, conditioner, and hair serum available :) please stay hold for more new product launching soon !

    Question : [Re] Inquiry for the item from Cha****

    Oh great, I will look out for ur future product launch. I am a fan of your hair products now after using it, I see an improvement in the reduction of hair loss. I hope your body products are as impressive.

    Btw do you have any partnership program that I can look into? I am an internet marketer and would like to promote and sell Kundal products to western market like US, Australia and Europe via my own online shop. Dropshipping would be something that I would be keen. Please let me know.

    Thanks for ur time

    Answer : [Re] Inquiry for the item from Cha****

    hello dear,
    we feel fabulous and proud to hear your amazing feedback!
    we really appreciate it!
    on a side note, it would be amazing to see our customer turn into our partners-
    for more information, please directly email us at
    juliesun@theskinf.com
    and we will be able to talk more about the potential partnership!
    thanks!

[KUNDAL] Pure Body Wash 500ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Pure Body Wash 500ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from lhnewJul 31, 2020

    Is this body wash suitable for eczema skin?

    Answer : [Re] Inquiry for the item from lhnew

    Dear customer,
    Sicne there could be so many causes of eczema, we more recommend having a talk with a dermatologist before using any kind of products.
    Also, please try not to shower with too hot water or too long.
    And try to wash off your body thoroughly without leaving any lather on the skin.

    We also recommend performing a patch test before use.
    Here is the direction to the patch test.
    1. Put a small amount of product to a cotton pad or gauze.
    2. Apply it to the inner part of the wrist, thigh for about 10 minutes.
    3. While doing the test, if there were any symptoms such as redness, irritation, please stop using the products.

    Hope you find this helpful!
    Thanks for visiting KUNDAL.

[KUNDAL] Nature Shampoo 500ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Nature Shampoo 500ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from lhnewJul 31, 2020

    I have oily scalp but dry hair. Is this shampoo suitable for me?
    My husband has dandruff. Will this shampoo help?

    Answer : [Re] Inquiry for the item from lhnew

    Hi customer!
    Sadly, our kundal hair care products are not specially made for oily scalp and anti-dandruff.
    But they all contain lots of naturally-derived ingredients that all types of scalp can use.

    To give you more detailed reply about our products,
    Our Nature Shampoo contains honey extract and Macadamia Ternifolia Seed Extract.
    It can help make your hair soft and moisturized.
    It contains lots of naturally-derived ingredients such as Soybean seed extract and Sesame seed extract that can help maintain your hair healthy.

    Question : [Re] Inquiry for the item from lhnew

    We also recommend using the treatment, super pack, or hair serum after shampoo for more effective hair care.
    Our treatment has LPP(low-molecular-weight polypeptides) that can deliver nutrients to damaged hair. The Super Pack can help make your hair shiny and silky with its Honey Extract and Macadamia Ternifolia Seed Extract.
    Our hair serum is made of pure and high enriched oil which is originated from plants and has a high quality of moisturization, so it can help your damaged hair keep healthy and moist.
    Please make sure to use those three products concentrating on the end of the hair, not on the scalp.
    Here is the link to these 3 products for you.
    https://www.qoo10.sg/item/KUNDAL-NEW-LAUNCHING-AMBER-VANILLA-KUNDAL-HAIR-CARE-BODY-CARE-HAND/657771779

    Answer : [Re] Inquiry for the item from lhnew

    Regarding dandruff, there could be various causes of dandruff such as unbalance of hormone, excessive secretion.
    Micro dust and the external factor could also be the reason of the dandruff.
    If the sebum of the scalp and the micro dust are not cleaned well after you use hair products or your scalp not getting dry enough after using hair products, these also could be the reason.
    And make sure that you rinse the hair thoroughly to avoid dirt getting left on the scalp. Lastly, please blow dry your hair completely.

    Hope you find this helpful!
    And thanks for visiting KUNDAL. :)

  • Question : Inquiry for the item from pan****Jul 13, 2020

    Can i have the full ingredients on baby powder, ylang ylang and clean soap? Thanks

    Answer : [Re] Inquiry for the item from pan****

    Hi lovely customer!
    Here are the full ingredients list of our nature shampoo.
    Since it has gone through a renewal, we send you two versions of ingredients list.
    In the case of baby powder fragrance, the renewed version will be delivered, which is the first image.
    In case of the other fragrances, the previous version product will be delivered, which is the second image.

    If you have any further questions, please feel free to ask us.
    Thank you!

    Question : [Re] Inquiry for the item from pan****

    And this is for the ylang ylang and clean soap.

    Answer : [Re] Inquiry for the item from pan****

    Thank you very much!

    Question : [Re] Inquiry for the item from pan****

    Thank YOU for visiting KUNDAL. :)
    Hope you have a great day!

  • Question : Inquiry for the item from phu****Jul 13, 2020

    Hi,

    Will there be stock for herbal mint range?

    Answer : [Re] Inquiry for the item from phu****

    Hi lovely customer!
    Please understand that it is quite hard for us to give you a clear reply regarding its restock plan.
    But we are definitely trying our best to provide good products to our customers.
    Thank you for your ongoing support on our brand.
    If you have further questions, please feel free to ask. :)

  • Question : Inquiry for the item from ade****Jun 30, 2020

    Do you have a full list of ingredients? Thanks

    Answer : [Re] Inquiry for the item from ade****

    Hi lovely customer!
    May I ask which fragrance of the nature shampoo exactly you want to know about?
    We will give you a detailed answer if you could let us know the name of the fragrance.
    We will be waiting for your reply.
    Thanks for visiting KUNDAL!

  • Question : Inquiry for the item from jch****Apr 27, 2020

    Hi

    Do you have treatment for this range? The Pure Natural Balancing range.

    Thank you.

    Answer : [Re] Inquiry for the item from jch****

    Hi lovely customer!
    Since the page where you left an inquiry is our shampoo page, we left a link where you can purchase our treatment.
    https://www.qoo10.sg/item/KUNDAL-NEW-LAUNCHING-FRENCH-LAVENDER-KUNDAL-HAIR-CARE-BODY-CARE-HAND/657771779?banner_no=1305330
    Please check it out and if you have further questions, please feel free to ask us. :)
    Thanks for visiting KUNDAL!

    Question : [Re] Inquiry for the item from jch****

    Hi

    I can only see the treatment under hydro intensive. Do you have treatment in Pure Nature range?

    Thank you

    Answer : [Re] Inquiry for the item from jch****

    Hi lovely customer!
    We only have one type of Treatment, called Protein Treatment.
    And the 'Pure Nature' you are asking, it is only for shampoo.
    You can check out the treatment through the link we send us before.
    If you have further questions about products, please feel free to ask us.
    Thank you for your ongoing support on our brand. :)

+View all Notice, FAQ, Q&A >>
[KUNDAL] Premium Hair Clinic Super Pack 258ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Premium Hair Clinic Super Pack 258ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from lhnewJul 31, 2020

    How often can this Super Pack be used? After every shampooing, just like the Treatment, or periodically only?

    Answer : [Re] Inquiry for the item from lhnew

    Hi lovely customer!
    Our super pack can be used every day after shampoo.
    But if you are already using a hair treatment, we more recommend using the treatment on a daily basis and using our super pack 1-2 times a week.
    If you are not using a treatment, please try to use the super pack appropriately depending on your hair condition.
    Thanks for your attention to KUNDAL products. :)

  • Question : Inquiry for the item from mav****Jun 06, 2020

  • Question : Inquiry for the item from yym****Feb 27, 2020

    Hi

    Can this and your other hair treatment be used for Newly coloured hair ?

    Tks

    Answer : [Re] Inquiry for the item from yym****

    Hi Customer!
    Our Super Pack and Hair treatment have a lot of natural extracts that can maintain your hair healthy.
    But we kindly ask you not to stay too long with the product on or put too much amount on hair to avoid possible problems such as color fading.
    Please make sure you should use them for proper amount of time and adjust the usage interval.
    Or we also recommend asking hair salon for more accuarate info.
    Hope you find this helpful and feel free to ask us if you have further questions about the products! :)

✨BUY 3 GET 1 FREE✨[KUNDAL] Hair care / Body Care / Hand Care / Personal Care
✨BUY 3 GET 1 FREE✨[KUNDAL] Hair care / Body Care / Hand Care / Personal Care
Item Q&A
  • Question : Inquiry for the item from adelinechihjJul 25, 2020

    Hi can I check if we can choose the scent of the free shampoo given? I've purchased two sets and in both instances, BLANC was given even though I stated the scent I wanted for the free shampoo.

    Answer : [Re] Inquiry for the item from adelinechihj

    Hi lovely customer!
    Sadly, the free random gift are provided randomly so it could be different from what you ordered.
    Please understand it is hard for us to change the product on the system for you even though we really want to send you the items you want.
    Thanks for your ongoing support on our brand.
    We will try harder to provide more and more good products to our customers.
    Thank you!

  • Question : Inquiry for the item from bsphuaJul 25, 2020

    Can you allow for purchase of 3 treatments instead of 3 shampoo for this deal?

    Answer : [Re] Inquiry for the item from bsphua

    Hi lovely customer!
    Sadly, the page is about buying 3 shampoos and getting 1 free random gift, meaning that you can only purchase shampoo, not treatment.
    Please understand it is hard to change the product on the system.
    Thanks for your attention to our brand.
    If you have further questions, please feel free to ask.
    Have a great day!

  • Question : Inquiry for the item from pwi****Jul 10, 2020

    May I know where I can find the expiry date on the bottle?

    Answer : [Re] Inquiry for the item from pwi****

    Hi lovely customer!
    It is written in black on the bottom of the product.
    We recommend using the flashlight to see it.
    We will also attach an example image of the expiry date so please check it out!
    If you have further questions about products, please feel free to ask.
    Hope you are enjoying our products. :)
    Thank you!

    Question : [Re] Inquiry for the item from pwi****

    Got it! Thanks!
    Is it in the format of 'year month date' or' year date month' ?

    Answer : [Re] Inquiry for the item from pwi****

    It is 'year month date'!
    So, for example, if it was 20230716, then it means the expiry date is till July 16th, 2023.
    Thank you again for visiting KUNDAL. :)

    Question : [Re] Inquiry for the item from pwi****

    Well noted. Thank you! :)

    Answer : [Re] Inquiry for the item from pwi****

    We are glad to hear that you found our previous reply helpful.
    If you have further inquiries about products, please don't hesitate to ask us.
    Hope you have a great day with our KUNDAL products. :)

  • Question : Inquiry for the item from gif****Jul 12, 2020

  • Question : Inquiry related delivery from sha****Jul 13, 2020

    I orders on 25/6/20 but have yet to receive the order. Suppose to be mailed out on 10/7/20 but still no news. Seller have been ignoring my private chat

    Answer : [Re] Inquiry related delivery from sha****

    Sorry for getting back to you late.
    It was not our working day during weekends so we couldn't get back to you immediately to your first inquiry.
    And we got a lot of inquiries today so it took us a little longer than usual to give you a reply.
    We are deeply sorry for the late reply.

    We have been sending the items starting from 7/10 with the earlier orders first and it could take 2-3 more working days to start shipping.

    We are trying our best to make sure all the products are being sent in a good condition and trying to send them asap to our customers who have been waiting a long time.
    We will ask the warehouse and delivery company to be faster with your items.

    We apologize for the late reply and making you wait this long who have been waiting for our products with an excitement.

    We will try harder to meet your expectations.
    Sorry again.

+View all Notice, FAQ, Q&A >>
[KUNDAL] Pure Body Mist 128ml✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Pure Body Mist 128ml✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from topchampionceoJul 21, 2020

    Do you have English rose scent of the body mist?

    Answer : [Re] Inquiry for the item from topchampionceo

    Hi lovely customer!
    Sadly, the body mist in English Rose is not released yet.
    So it is hard to purchase now.
    We will try harder to meet our customers with more and more products.
    So please stay tuned!
    Thanks for your attention to KUNDAL. :)

  • Question : Inquiry for the item from kor****Jun 27, 2020

  • Question : Inquiry for the item from ari****Feb 16, 2020

    can the body mist be used for hair?

    Answer : [Re] Inquiry for the item from ari****

    Hi Customer!
    Our body mist can be used on hair but
    since it's designed to be used on body
    We recommend you to use it on your body.
    Thanks for visiting KUNDAL and hope you have a pleasant day. :)

  • Question : Inquiry for the item from Edw****Oct 18, 2019

    Hi , when will you have stocks for the Clean Soap scent?

    Answer : [Re] Inquiry for the item from Edw****

    Hello. This is Kundal.
    Could I know which Clean Soap scent of products are you looking for like shampoo, conditioner, etc to give you a exact information?
    Thank you. Have a good day :)

    Question : [Re] Inquiry for the item from Edw****

    I would like to get the body mist

    Answer : [Re] Inquiry for the item from Edw****

    Hello, this is Kundal
    The body mist clean soap fragrance product you inquired about will be available soon.
    However, the exact schedule is not confirmed, which makes the answer difficult.
    I'm sorry I can't help you
    Thank you for finding Kundal.

[KUNDAL] Perfume Diffuser 200ml SET(2ea)✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Perfume Diffuser 200ml SET(2ea)✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from vannessjacJul 15, 2020

    Hi, may I know how to order lemon Verbena? As I don't see in the order list.

    Answer : [Re] Inquiry for the item from vannessjac

    Hi lovely customer!
    Sadly, our Diffuser Lemon Verbena has not been released yet here in Qoo10.
    So please understand it is hard to purchase it currently.
    We will try our best to meet our customers with good products asap.
    Thank you for your attention to our brand. :)

  • Question : Inquiry for the item from fra****Jul 12, 2020

  • Question : Inquiry for the item from cho****Jun 20, 2020

    Hi will you have baby powder scent?

    Answer : [Re] Inquiry for the item from cho****

    Hi lovely customer!
    We are afraid to say that we are not sure about the plan.
    But we will try harder to meet our customers with good products asap.
    So please stay tuned!
    Thank you for your ongoing support on our products. :)

  • Question : Inquiry for the item from Lyn****Jun 05, 2020

    Will you be having English rose?

    Answer : [Re] Inquiry for the item from Lyn****

    Hi lovely customer!
    Diffuser English Rose scent has not been released yet but we will pass this idea on to the relevant department so that it can be considered.
    Thank you for your attention to our brand. :)

    Question : [Re] Inquiry for the item from Lyn****

    Hi, any updates on the release of the English rose?

    Answer : [Re] Inquiry for the item from Lyn****

    Hi lovely customer!
    We are planning to release a diffuser in English Rose scent in the near future, but we are not sure when it will be.
    We will try our best to meet our customers with good products asap.
    Thanks

    Question : [Re] Inquiry for the item from Lyn****

    Noted with thanks and I’m looking for the launch at its soonest.

    Answer : [Re] Inquiry for the item from Lyn****

    Hi lovely customer!
    Thanks for your ongoing support on our brand.
    We will try our best to meet our customers with good products asap.
    Have a great day!

  • Question : Inquiry for the item from hui****Jun 11, 2020

    Per bottle is 200ml? So 2x 200ml?

    Answer : [Re] Inquiry for the item from hui****

    Hi, customer!
    Regarding your inquiry, Diffuser is 200ml each bottle.
    If you order one set of Diffuser, you can get total 2 bottles of Diffuser.
    Hope you find this helpful, If you have further questions,
    please feel free to ask us.
    Have a good day :)

[KUNDAL] Bubble and Sparkling Bath Bomb 200g SET ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Bubble and Sparkling Bath Bomb 200g SET ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
[KUNDAL] Pure and Safe Feminine Wash 258ml✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Pure and Safe Feminine Wash 258ml✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from ire****Jul 11, 2020

    Hi, I am not able to add the item to cart. It keep asking to select the option which I had done. Please advice. Thank you.

    Answer : [Re] Inquiry for the item from ire****

    Hi lovely customer!
    Our feminine wash is currently out of order.
    So sadly, it is difficult to choose the option now.
    We are planning to restock it around next week but please understand there could be a delay in schedule.
    We will try harder and harder to meet our customers with good products asap.
    Thank you for your ongoing support on our brand. :)

  • Question : Inquiry for the item from pri****Jun 16, 2020

  • Question : Inquiry for the item from ing****Jun 14, 2020

    Out of stock?

    Answer : [Re] Inquiry for the item from ing****

    Hi lovely customer!
    Regarding your inquiry, Feminine Wash is not available now because the item is temporarily out of stock.
    We can't really assure the exact re-release date but it is expected to be in stock in mid-June.
    We will try our best to meet our customers with good products asap.
    Thank you for your attention to our brand. :)

  • Question : Inquiry for the item from Sie****Jun 10, 2020

  • Question : Inquiry for the item from ctl****Jun 06, 2020

+View all Notice, FAQ, Q&A >>
✨Blanc Special Edition✨[KUNDAL] Hair Care / Body Care
✨Blanc Special Edition✨[KUNDAL] Hair Care / Body Care
Item Q&A
  • Question : Inquiry for the item from maa****Jul 09, 2020

    Hi, are the shampoo and conditioner safe to use on hair scalp? Thanks.

    Answer : [Re] Inquiry for the item from maa****

    Hi lovely customer!
    Shampoo is for cleasning unnecessary dirt out of the scalp.
    So you can use it on your scalp.
    But Treatment is for helping make a healthier hair by delivering nutrients to the hair.
    So please use it on the end of the hair, not on scalp.

    Here is the direction to the shampoo and treatment for your better understanding.
    1. Thoroughly wet your hair.
    2. Lather a quarter size amount of shampoo in your palms and then work into your roots.
    3. Rinse out all of the shampoo.
    4. After shampoo, with your hair still wet, apply treatment, concentrating on the ends.
    5. Massage the hair gently with your hand.
    6. Wait for 2-3 mins before rinsing thoroughly with lukewarm water.

    Hope you find this helpful!
    Thanks for visiting KUNDAL. :)

    Question : [Re] Inquiry for the item from maa****

    Hi Seller,
    Thank you for the info.

    Answer : [Re] Inquiry for the item from maa****

    Thank you. :)
    If you have further questions, please feel free to ask!
    Have a great day.

  • Question : Inquiry for the item from agn****May 19, 2020

    May I know the expiry date of English rose special edition?

    Answer : [Re] Inquiry for the item from agn****

    Hi lovely customer!
    The expiry date of our shampoo,treatment,bodywash and bodylotion is 36 months before opening from the manufactured date, 12 months after opening.
    The expiry date of hair serum is 36months before opening from the manufactured date, 18months after opening.
    You can see the exact expiry date on the bottom of the product.
    It is written in black.
    We recommend using the flash light to see it.
    Thanks for your attention to KUNDAL. :)

    Question : [Re] Inquiry for the item from agn****

    Hi lovely customer!
    The expiry date of our shampoo,treatment,bodywash and bodylotion is 36 months before opening from the manufactured date, 12 months after opening.
    The expiry date of hair serum is 36months before opening from the manufactured date, 18months after opening.
    You can see the exact expiry date on the bottom of the product. It is written in black.
    We recommend using the flash light to see it.
    Thanks for your attention to KUNDAL. :)

  • Question : Inquiry for the item from tro****Apr 09, 2020

    Hi, I am wondering if the shampoo/ treatment/ shower foam suitable for toddler?

    Answer : [Re] Inquiry for the item from tro****

    Hi Customer!
    Our Kundal products include nature ingredients so it is safe to use with kids.
    However, children, especially toddlers, mostly have sensitive skin so we more recommend using products specially made for toddlers.
    Thanks for your attention to our brand!
    If you have further questions, please feel free to ask us. :)

  • Question : Inquiry for the item from cer****Mar 30, 2020

    hi,where is the link for herbmint?

    Answer : [Re] Inquiry for the item from cer****

    Hi Customer!
    Here is the link where you can purchase herbmint fragrance products.
    https://www.qoo10.sg/item/KUNDAL-NO-1-K-BRAND-KUNDAL-BRAND-SALE-KUNDAL-HAIR-CARE-BODY-CARE-HAND/657771779

    But please do note that herbmint shampoo is currently out of stock. We will try to restock asap!
    Thanks for your attention to KUNDAL.
    If you have further questions about products, please feel free to ask us. :)

    Question : [Re] Inquiry for the item from cer****

    T_T I will wait for new stock of herb mint thanks

    Answer : [Re] Inquiry for the item from cer****

    Thanks for your ongoing support on our brand!
    Hope you have a pleasant day.

  • Question : Inquiry for the item from yin****Feb 24, 2020

    Hi.. i only want to buy Hair treatment one item only... how to buy....???

    Answer : [Re] Inquiry for the item from yin****

    Hello, customer!
    You can just click the one treatment item through the option tap. and purchase!
    Thank you for your attention to our brand:)

    Question : [Re] Inquiry for the item from yin****

    Hi Customer!
    Sorry for mix-up on yesterday's answer.
    You can search "kundal treatment" on Qoo10 and it will come up.
    We'll leave the website address of treatment cherry blossom here for you as an example.
    If you want to purchase other fragrances, you can search the name on Qoo10.
    Thanks for getting in touch! Hope you have a nice day. :)

    https://www.qoo10.sg/item/KUNDAL-KUNDAL-PROTEIN-TREATMENT-500ML-CHERRY-BLOSSOM/657922627?banner_no=1305330

    Answer : [Re] Inquiry for the item from yin****

    Hello Customer!
    We apologize for sending you a message again.
    We just wanted to let you know that you can visit this page for kundal treatment with cheaper price.
    Please feel free to ask us if you have further questions about products!
    Thank you. :)

    https://www.qoo10.sg/item/KUNDAL-KR-NO-1-BRAND-KUNDAL-BRAND-SALE-KUNDAL-HAIR-CARE-BODY-CARE-HAND/657771779

+View all Notice, FAQ, Q&A >>
[KUNDAL] Illite Cleansing Foam 175ml✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Illite Cleansing Foam 175ml✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from pwi****Jul 02, 2020

  • Question : Inquiry for the item from jul****Jul 01, 2020

    Thanks seller for your reply. I was too quick to order 2 tubes of the cleaning foam. I tried yesterday & my skin broke out. I’m allergic to Sodium Laureth sulphate. Basically no SLS,SLES & Parabens. I ordered the body wash & shampoo too. But the body wash was OK. I’m not sure about the shampoo; yet to use it. I suggest that your company should indicate the ingredients in English as well. For your products are selling in other countries. I’m not asking for refund & I can give it to my friends to use.

    Answer : [Re] Inquiry for the item from jul****

    Hi lovely customer!
    We feel sorry that you have experienced this after using our products.
    Our body wash and nature shampoo don't contain SLS,SLES, and Parabens and contain lots of naturally-derived ingredients.
    But even though it is naturally-derived ingredients, your skin can be sensitive to some certain ingredients just like food allergy.

    We will pass your opinion on to the relevant department so that we can provide more good products to our customers.
    Thank you so much for your warm, nice opinion on KUNDAL.
    We are glad to have a fan like you.
    Have a great day!

  • Question : Inquiry for the item from jul****Jun 26, 2020

    Dear seller may I know the ingredients of the above product?

    Answer : [Re] Inquiry for the item from jul****

    Hi lovely customer!
    Here is the full ingredients list of the product you've asked.
    Please check it out!
    If you have further questions about products, please feel free to ask.
    Thank you and have a great day. :)

✨Kills 99.9% bacteria immediately✨[KUNDAL] Clean and Pure Hand Wash 258ml SET(2ea)
✨Kills 99.9% bacteria immediately✨[KUNDAL] Clean and Pure Hand Wash 258ml SET(2ea)
Item Q&A
  • Question : Inquiry for the item from JAM****Jun 25, 2020

    I bought 2 set of Kundal hand wash. The boxes labelled Perfumebut the bottle does not.

    My question is does the hand wash contains Perfume. I wash four to five times a day. I feel irritation in my hands.

    I the handwash contains Perfume, I have to stop using them as I have sensitive skin.

    Please advise if the ingrediates contain Perfume.

    Thanks.
    James

    Answer : [Re] Inquiry for the item from JAM****

    Hi lovely customer!
    Our KUNDAL handwash contains fragrance and you can see the name of the scent on the front. It is written on the white background.
    If you have irritation after using the handwash, please stop using it immediately.
    We feel bad that it was not a delightful experience for you.
    We will try harder to meet our customers with good products.
    Thank you.

  • Question : Inquiry for the item from dra****Apr 30, 2020

  • Question : Inquiry related delivery from wan****Feb 13, 2020

    Hi, I placed my order for 3 sets of handwash on 11/2/20.May I know how soon will I receive them? My order no. is 314224017

    Answer : [Re] Inquiry related delivery from wan****

    Hi Customer!
    We are so sorry for the inconvenience.
    We've been shipping out earlier orders first and because of increase in volume of orders due to coronavirus, there seems to have been a delay on shipping out. Therefore, it's hard to estimate what date your order will be shipped out.
    We are trying our best to ship out all the orders asap.
    We are sincerely sorry for the delay again and thank you for visiting KUNDAL. Have a nice day :)

    Question : [Re] Inquiry related delivery from wan****

    Alright, would appreciate if you could expedite the delivery. Thanks

    Answer : [Re] Inquiry related delivery from wan****

    Thanks for understanding.
    We'll ask Qxpress to be faster with delivery.
    Hope you have a pleasant day. :)

  • Question : Inquiry for the item from Jen****Feb 09, 2020

  • Question : Inquiry for the item from 211****Feb 11, 2020

    Hi, is this a ready stock? thanks

    Answer : [Re] Inquiry for the item from 211****

    Hi Customer!
    Sadly our hand wash is all sold out now.
    We are trying our best to restock so please stay tuned! :)
    Thanks for visiting KUNDAL and I hope you have a pleasant day.

+View all Notice, FAQ, Q&A >>
[KUNDAL] Pure Hand Cream 50ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Pure Hand Cream 50ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from pin****Jun 11, 2020

    When is the expiry date for the Ylang Ylang one?

    Answer : [Re] Inquiry for the item from pin****

    Hi lovely customer!
    The expiry date of Hand Cream is 24 months before opening from the manufactured date, 12 months after opening.
    You can see the exact expiry date on the back of the product.
    Thanks for your purchase in KUNDAL and hope you enjoy our products. :)

    Question : [Re] Inquiry for the item from pin****

    Ya so when is the manufacturing date then?

    Answer : [Re] Inquiry for the item from pin****

    Hi, lovely customer !
    The products were manufactured after the second half of 2019 and please understand it is hard to tell you the exact date.
    If you have further questions, please feel free to ask us :)
    Thank you.

  • Question : Inquiry for the item from 243****Feb 11, 2020

  • Question : Inquiry for the item from 243****Feb 13, 2020

[KUNDAL] Protein Treatment 500ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Protein Treatment 500ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
[KUNDAL] Moisture Body Lotion 500ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
[KUNDAL] Moisture Body Lotion 500ml ✨Kr No.1 Brand✨⭐1 sold in EVERY 3 Seconds⭐
Item Q&A
  • Question : Inquiry for the item from est****May 09, 2020

    Hello 🙂
    May I know the expiry date for this batch of products?

    Answer : [Re] Inquiry for the item from est****

    Hi lovely customer!
    Our body lotion's expiry date is 36 months before opening, 12 months after opening.
    You can find the exact expiry date on the bottom of the product. It is written in black.
    Thanks for your attention to our brand. :)
    If you have any further questions, please feel free to ask us!

    Question : [Re] Inquiry for the item from est****

    Thank you very much!
    Will order again soon!

    Answer : [Re] Inquiry for the item from est****

    Thank you!
    We will be expecting for your new purchase. :)
    Have a great day.

    Question : [Re] Inquiry for the item from est****

    😊

    Answer : [Re] Inquiry for the item from est****

    Thank you. :)

  • Question : Inquiry for the item from 233****Feb 09, 2020

    Hi Seller,

    There is no selection for Honey & Macademia body lotion. How to buy?

    Answer : [Re] Inquiry for the item from 233****

    Hi, Customer!
    https://qoo.tn/BWdtPW
    Here's the address of our Honey & Macadamia Moisture Body Lotion for you.
    Thanks for visiting KUNDAL and feel free to ask us if you have any other questions.
    Have a nice day :)