Lao Ban Niang
Lao Ban Niang SG
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SUN, Holiday : day off
Q & A Lists
Item Question & Answer
Pre-packed Flower Tea Combination. 7 Combination To Choose From! 10 Packets Per Pack !
Pre-packed Flower Tea Combination. 7 Combination To Choose From! 10 Packets Per Pack !
Item Q&A
  • Question : Inquiry for the item from qu_e_enMar 01, 2021

    Can I check if the teas have caffeine? It it suitable for children?

    Answer : [Re] Inquiry for the item from qu_e_en

    Hi teas do not have caffeine, generally it is suitable for children

    Question : [Re] Inquiry for the item from qu_e_en

    Ok thank you

    Answer : [Re] Inquiry for the item from qu_e_en

    You are welcome :)

  • Question : Inquiry for the item from fluffy_tanFeb 21, 2021

    Hi, may i know which tea is good for people with period cramps?

    Answer : [Re] Inquiry for the item from fluffy_tan

    Hi we will usually recommend ginger tea for period cramp. However this series do not have any ginger tea. You can purchase dried ginger and steep in warm water to consume. Here is the link:
    https://www.qoo10.sg/item/LAO-BAN-NIANG-DRIED-GINGER-%e5%b9%b2%e5%a7%9c-100G-FOR-2-50-ONLY/551768341
    Thank you !

  • Question : Inquiry for the item from LynnFeb 17, 2021

  • Question : Inquiry for the item from chanseycheongJan 27, 2021

    Are the items avaliable in store?

    Answer : [Re] Inquiry for the item from chanseycheong

    Hi currently it is only available online on qoo10 thanks !

  • Question : Inquiry for the item from love_patzziJan 10, 2021

    Hi, may i know for most items, can breastfeeding mum allow to drink? Thanks.

    Answer : [Re] Inquiry for the item from love_patzzi

    Hi yes breastfeeding mum can drink. If there is any concern, we would recommend to leave a 2 hours gap in between before you breast feed, thank you !

+View all Notice, FAQ, Q&A >>
Japan Flower Mushroom (5-6cm) 250g ! Big With Nice Flower Patterns !
Japan Flower Mushroom (5-6cm) 250g ! Big With Nice Flower Patterns !
Item Q&A
  • Question : Inquiry for the item from irenewwlMar 02, 2021

    Hi,
    When will the stock for 5-6cm Japan Flower Mushroom be replenished?

    Answer : [Re] Inquiry for the item from irenewwl

    Hi it is estimated that it will arrived near to end of this month, we apologize for any inconvenience caused.

  • Question : Inquiry for the item from kylieFeb 19, 2021

    Hello?? When arrange delivery for my orders: Order no. 335319147, 48 & 49.
    Feb 17, 2021
    Edit

    Answer : [Re] Inquiry for the item from kylie

    Hi, our apology as we are closed for CNY, currently we are back in operation and will ship out your items asap, thank you for your kind understanding

  • Question : Inquiry for the item from kylieFeb 17, 2021

    When arrange delivery for my orders: Order no. 335319147, 48 & 49.

    Answer : [Re] Inquiry for the item from kylie

    Hi, our apology as we are closed for CNY, currently we are back in operation and will ship out your items asap, thank you for your kind understanding

  • Question : Inquiry for the item from EliJan 26, 2021

  • Question : Inquiry related delivery from mandyt365Jan 22, 2021

+View all Notice, FAQ, Q&A >>
100g Dried Lemon Slices/柠檬片 For $3.00 ! Good source of vitamin C and improves skin quality !
100g Dried Lemon Slices/柠檬片 For $3.00 ! Good source of vitamin C and improves skin quality !
Item Q&A
  • Question : Inquiry for the item from belviatanMar 01, 2021

    Hi. Will you be restocking the product anytime soon?
    Hoping to reorder. Please revert.
    Thanks!

    Answer : [Re] Inquiry for the item from belviatan

    HI we have updated the stock, thank you for your interest in our product :)

  • Question : Inquiry for the item from missmangostoreJan 28, 2021

  • Question : Inquiry related return and exchange from saki3104Jan 14, 2021

  • Question : Inquiry related delivery from sunrise_yowSep 15, 2020

    Hi, may I know when can I receive the item?

    Answer : [Re] Inquiry related delivery from sunrise_yow

    Hi are you able to provide us with your order no. ? thank you !

  • Question : Inquiry for the item from AbcchallengeSep 06, 2020

+View all Notice, FAQ, Q&A >>
PROMO ! 1 FOR 1 ! American Ginseng Slices !
PROMO ! 1 FOR 1 ! American Ginseng Slices !
Item Q&A
  • Question : Inquiry for the item from dradlamFeb 28, 2021

    Hi seller,

    I looking for cooling ginseng which can put in hot/warm water together with goji for daily water consuming. Not the cooking herbal soup type. Is this the one?

    Answer : [Re] Inquiry for the item from dradlam

    Hi yes, this is the type. American ginseng are cooling ginseng and this sliced type is easier to steep in hot water for drinking. Thank you !

  • Question : Inquiry for the item from xicloudixSep 10, 2020

    HI is this suitable for cooking black chicken soup to 补 ?

    and also will you be listing milk prunes in your qoo10 shop ?? if have,i can buy together with other stuffs

    thanks !

    Answer : [Re] Inquiry for the item from xicloudix

    Hi yes this is suitable for cooking soup.
    For milk prunes, do refer to this link (You can choose milk prune under the option):
    https://www.qoo10.sg/item/PROMOTION-BLACK-PRUNES-PLUMS-STRIPES-AND-MANY-MORE-TO-CHOOSE/639894927
    Thank you !

  • Question : Inquiry for the item from karyn_angAug 16, 2020

  • Question : Inquiry for the item from pearly_cherJul 30, 2020

    Hi do you sell jin lian Hua ?

    Answer : [Re] Inquiry for the item from pearly_cher

    Hi, we currently do not sell this, sorry.

  • Question : Inquiry for the item from cow****Jun 25, 2020

+View all Notice, FAQ, Q&A >>
Dried Authentic Black Moss (正发菜) 50g
Dried Authentic Black Moss (正发菜) 50g
Item Q&A
  • Question : Inquiry for the item from chew_khai_mengFeb 28, 2021

  • Question : Inquiry for the item from dro****Jan 02, 2019

    Hi any more group buy price? Thanks

    Answer : [Re] Inquiry for the item from dro****

    Hi, do hold on for more promotion, as for now, we do not have any info regarding this yet. Thanks !

[SUPER DEAL CNY GOODIES] Spicy Shrimps Rolls ! Samosa ! Tom Yum Crackers ! Cashew Nuts ! Many More !
[SUPER DEAL CNY GOODIES] Spicy Shrimps Rolls ! Samosa ! Tom Yum Crackers ! Cashew Nuts ! Many More !
Item Q&A
  • Question : Inquiry for the item from karenwongfooFeb 26, 2021

    Hi seller, I love the spicy shrimp roll and samosa very much. I want to order more. May I know when new stock arrive?

    Answer : [Re] Inquiry for the item from karenwongfoo

    Hi, currently we do not have further information from our supplier, our apology.

    Question : [Re] Inquiry for the item from karenwongfoo

    Thank you

    Answer : [Re] Inquiry for the item from karenwongfoo

    You are welcome :)

  • Question : Inquiry for the item from teressateoFeb 15, 2021

  • Question : Inquiry for the item from geesegoose89Feb 19, 2021

    Are Tom yum crackers the bitter belinjau?

    Answer : [Re] Inquiry for the item from geesegoose89

    Hi yes, they are the bitter belinjau in tom yum flavour . thank you !

  • Question : Inquiry for the item from confused_dumb0Feb 06, 2021

  • Question : Inquiry for the item from FaithFeb 01, 2021

    Will u restock the Tom Yum Cracker & Spicy shrimps roll? If yes, when!. Thanks

    Answer : [Re] Inquiry for the item from Faith

    Hi, we are still awaiting updates from our supplier, currently it is still out of stock. Our apology.

    Question : [Re] Inquiry for the item from Faith

    Thanks for the prompt reply... Kindly advice once u hv the answer from your supplier. Once again, thanks you,

    Answer : [Re] Inquiry for the item from Faith

    Hi noted with thanks !

    Question : [Re] Inquiry for the item from Faith

    Hi there if is possible to update the restock of the Tom Yum Crackers??? Thanks!!!

    Answer : [Re] Inquiry for the item from Faith

    Hi currently we do not have any stock for tom yum crackers.

+View all Notice, FAQ, Q&A >>
Turkey Roasted Chickpeas 330g For Only $5.90 !
Turkey Roasted Chickpeas 330g For Only $5.90 !
Item Q&A
  • Question : Inquiry for the item from icelatte1108Feb 24, 2021

  • Question : Inquiry for the item from ang_shu_yiFeb 26, 2021

    Hi! Is this to be eaten direct or need to roast it further? Can it be stored at room temperature?

    Answer : [Re] Inquiry for the item from ang_shu_yi

    Hi it can be eaten directly, yes you can store in room temperature in an air tight condition. thanks !

  • Question : Inquiry for the item from XnDec 11, 2020

  • Question : Inquiry for the item from marihousekoreaDec 02, 2020

    Roasted with no salt but with oil?

    Answer : [Re] Inquiry for the item from marihousekorea

    Hi, no, there is no oil too, thanks !

  • Question : Inquiry for the item from KrystalNov 01, 2020

    Hi, can I still soak and boil this (to be made into hummus for example)? Or can it only be consumed as a snack since it has been roasted? Thanks.

    Answer : [Re] Inquiry for the item from Krystal

    HI we have googled the answer for you, it seems that yes you can soak and pressure cook roasted chickpeas too. Here is the link:
    https://cooking.stackexchange.com/questions/25725/roasted-chickpeas-for-houmous
    Thank you !

+View all Notice, FAQ, Q&A >>
Tangerine Peels 300g ! Good For Digestion And Improve Skin Conditions !
Tangerine Peels 300g ! Good For Digestion And Improve Skin Conditions !
Item Q&A
  • Question : Inquiry for the item from zoeFeb 26, 2021

  • Question : Inquiry for the item from chuaguathoonDec 24, 2020

    I like to buy the orange peels. Is it for snacks and cooking? when is the expiry?

    Answer : [Re] Inquiry for the item from chuaguathoon

    Hi this orange peels are intended for snack. It can last up to a year if kept refrigerated, thank you

  • Question : Inquiry for the item from cha****Apr 11, 2020

    I would like to buy old tangerine peel. Do you have it?

    Answer : [Re] Inquiry for the item from cha****

    Hi it is those for cooking soup/dessert ? If yes, do refer to this link:

    https://www.qoo10.sg/item/LAO-BAN-NIANG-DRIED-OLD-TANGERINE-PEELS-%e8%80%81%e9%99%88%e7%9a%ae-100G-FOR-ONLY-5-00/550070198

    Thank you !

    Question : [Re] Inquiry for the item from cha****

    Hi, yes it's the type i wanted to buy. I will make the purchase soon

    Answer : [Re] Inquiry for the item from cha****

    Thank you for your support !

Premium Grade Wolfberries! 500g 100% Natural/NO Artificial Colouring/ NO Preservative
Premium Grade Wolfberries! 500g 100% Natural/NO Artificial Colouring/ NO Preservative
Item Q&A
  • Question : Inquiry for the item from zoeFeb 26, 2021

  • Question : Inquiry for the item from small_cloud69Nov 19, 2020

  • Question : Inquiry for the item from jerNov 16, 2020

  • Question : Inquiry related delivery from ChngSep 23, 2020

  • Question : Inquiry for the item from juinneoAug 08, 2020

    Is this Wolfberries from Ning Xia?

    Answer : [Re] Inquiry for the item from juinneo

    Hi yes, this wolfberries is from ning xia thanks !

    Question : [Re] Inquiry for the item from juinneo

    ok thanks

+View all Notice, FAQ, Q&A >>
LOWEST PRICE EVER! SUPERSALE SPECIAL! 1KG Buttered Salted Peanuts Fresh Large Crunchy peanuts!
LOWEST PRICE EVER! SUPERSALE SPECIAL! 1KG Buttered Salted Peanuts Fresh Large Crunchy peanuts!
Item Q&A
  • Question : Inquiry for the item from vennisahFeb 17, 2021

    Hi seller,

    I have a enquiry about my second batch of peanut
    6 packet taste like normal peanut a bit disappointed.. Not good like previous. Luckily my 1st batch already sent to my family members..
    Support lao ban niang many years already ... 1st time feeling disappointed. Pls advice

    Answer : [Re] Inquiry for the item from vennisah

    Hi our apology for the unpleasant experience. Our salted buttered peanuts has been from the same supplier and we have not changed them. We will check with them regarding this issue. Meanwhile, you can bring down the peanuts to our outlet to do a 1 to 1 exchange, do advise thank you !

    Question : [Re] Inquiry for the item from vennisah

    Hi no need to exchange I purchase 1 more kg try again, but pls make sure this time your buttered salted peanuts is in good taste.not a normal peanut taste ok
    Thank you very much!

    Answer : [Re] Inquiry for the item from vennisah

    Hi thank you for your kind understanding.

    We have reflected this issue to our supplier. Do let me know your new order number so I can be able to hold onto your order until the new stock arrives. Thank you!

    Question : [Re] Inquiry for the item from vennisah

    Hi Thank you for your quick reply
    Order no 335739212
    Due to covid this year I try to order online,
    1st batch peanut quality really taste good as usual.. But my 2nd batch really taste like normal peanut.. That's why I wrote the enquiry. But I still believe that Lao ban niang 's product quality is good if not I won't be support so many years.

    Answer : [Re] Inquiry for the item from vennisah

    Thank you for the update. I will keep a look out for your order. Please do note that it might take a few days for the new stock to arrive.

    Question : [Re] Inquiry for the item from vennisah

    Sure no problem thanks a lot.

    Answer : [Re] Inquiry for the item from vennisah

    welcome and thank you

  • Question : Inquiry for the item from water_pipe_93Feb 21, 2021

  • Question : Inquiry related delivery from pamangttFeb 16, 2021

  • Question : Inquiry for the item from ceciliakhoosgFeb 09, 2021

    Salted butter peanut will restock?

    Answer : [Re] Inquiry for the item from ceciliakhoosg

    Hi yes however that will be after CNY as we are closed currently

  • Question : Inquiry from YeoFeb 05, 2021

+View all Notice, FAQ, Q&A >>
Nutritious Dried Black Dates ! 500g For Only $3.00 !
Nutritious Dried Black Dates ! 500g For Only $3.00 !
Item Q&A
  • Question : Inquiry for the item from jaelineFeb 25, 2021

  • Question : Inquiry for the item from club33sgDec 29, 2020

    Will you be restocking? Thanks.

    Answer : [Re] Inquiry for the item from club33sg

    Hi it has been restocked thank you !

  • Question : Inquiry for the item from leOct 13, 2020

  • Question : 来自mammyjiun27会员的商品咨询。Jul 20, 2020

    您好,我之前买的blackdate 发霉的,可以补发一包给我吗

    Answer : [Re] 来自mammyjiun27会员的商品咨询。

    发霉

    Question : [Re] 来自mammyjiun27会员的商品咨询。

    Please send to My new address
    25, Lorong 16 Geylang
    Singapore 398867
    Hotel 81
    Noted :Room 519
    Thank you

    Answer : [Re] 来自mammyjiun27会员的商品咨询。

    Hi may we have your order no. ?

    Question : [Re] 来自mammyjiun27会员的商品咨询。

    319158265

    Answer : [Re] 来自mammyjiun27会员的商品咨询。

    你好,对不起,我们没有办法帮你换,因为已经过了很长的时间了。你拿到的货是在五月五号了,对不起。

    Question : [Re] 来自mammyjiun27会员的商品咨询。

    👌

    Answer : [Re] 来自mammyjiun27会员的商品咨询。

    Sorry for the inconvenience caused.

  • Question : Inquiry for the item from badbadtz3Jul 22, 2020

    Hi, the black dates ~ do they taste sweet, and to be eaten as snacks?

    Answer : [Re] Inquiry for the item from badbadtz3

    Hi, the black dates are to be used for soup. To eat it directly, we recommend getting our red dates. thanks !

+View all Notice, FAQ, Q&A >>
SILVER FISH 1+1 PROMOTION ! And Many More Great Values 1+1 Products ! GRAB WHILE STOCK LAST !
SILVER FISH 1+1 PROMOTION ! And Many More Great Values 1+1 Products ! GRAB WHILE STOCK LAST !
Item Q&A
  • Question : Inquiry for the item from ckhouse80Feb 25, 2021

    Hi,

    You stated silver fish to keep refrigerated in chiller compartment. Can it still ship to Malaysia? I will store in chiller compartment as soon as i received it. I think delivery time around 7 days. Please advise. Thanks

    Answer : [Re] Inquiry for the item from ckhouse80

    Hi, depending very much on the condition where the parcel is kept, the quality of the silverfish might not be optimal when you receive it, Eg. it starts to turn yellowish. However since it is preserved, the product can still be used.

    For storage, we will advise that you store the items in the freezer compartment as chiller isn't below 0 degrees.

    Thank you!

  • Question : Inquiry for the item from emilynttFeb 01, 2021

  • Question : Inquiry for the item from LingJan 19, 2021

    Japan silver fish is $20 1 for 1? But why cart said $24+ likewise for your other promotion like cranberry

    Answer : [Re] Inquiry for the item from Ling

    Hi the promotion is over, our apology.

  • Question : Inquiry for the item from ETJan 14, 2021

    Hi Seller, when will the stock for Indo silver fish be available?

    Answer : [Re] Inquiry for the item from ET

    Hi currently we have no updated information as the stock was cut off due to covid, thank you for your kind understanding.

  • Question : Inquiry for the item from TLJan 10, 2021

+View all Notice, FAQ, Q&A >>
Zhang Zhou Dried Longan Pulp 1kg
Zhang Zhou Dried Longan Pulp 1kg
Item Q&A
  • Question : Inquiry for the item from zoeFeb 22, 2021

  • Question : Inquiry for the item from journal_jcJan 13, 2021

    Hi, may I know if the longan pulp needs to be washed before use?

    Answer : [Re] Inquiry for the item from journal_jc

    Hi, you can rinse it quickly in water, if too long, the taste will become bland, thanks !

    Question : [Re] Inquiry for the item from journal_jc

    Thanks!

    Answer : [Re] Inquiry for the item from journal_jc

    You are welcome :)

  • Question : Inquiry related delivery from spanieltanOct 15, 2020

    Are you open everyday? What is your opening hours?

    Answer : [Re] Inquiry related delivery from spanieltan

    Hi we are open daily, from 9.30am to 6pm thanks !

  • Question : Inquiry for the item from irene2744Aug 21, 2020

    Hi,may I know this longan pulp is for cooking soup or as a snack?If for cooking soup ,this is better or the thailand longan ?

    Answer : [Re] Inquiry for the item from irene2744

    Hi this is for cooking soup and tea. Usually customers will prefer this china longan for cooking soup over thailand kind. Ultimately, it is up to personal preference as both can be used for cooking. Thanks !

Confinement Herbs Packages Cater To Your Every Needs ! 30 days Teas Soups and Herbal Baths !
Confinement Herbs Packages Cater To Your Every Needs ! 30 days Teas Soups and Herbal Baths !
Item Q&A
  • Question : Inquiry for the item from sioknganFeb 22, 2021

    The herbal pack is for 1 person and to be consume in a meal(i.e together with lunch) ?
    Or it is to be consume at night before sleep ?

    Answer : [Re] Inquiry for the item from siokngan

    Hi it can work either way. You can drink it as a dish amongst your meal or brew a small bowl of tonic soup before bed. Usually we advise to consume the herbal soup at least 2 hours before bed time. Thank you.

  • Question : Inquiry related delivery from davandeekFeb 15, 2021

  • Question : Inquiry for the item from ShuwenFeb 13, 2021

    Hi I'll be ordering confinement meals for the first 28 days. Do I need additional herbs for the first 28 days? I read that I can take LBN for another month instead, but in reverse order. Please clarify. Thanks!

    Answer : [Re] Inquiry for the item from Shuwen

    Must put all 30 days of herbs in the fridge?

    If I take the soup for the second month, then what should I do with the 生化汤?just drink that in addition to my confinement meals?

  • Question : Inquiry for the item from momsntotsFeb 07, 2021

  • Question : Inquiry related delivery from MandyFeb 02, 2021

+View all Notice, FAQ, Q&A >>
200g Houttuyniae Herba For Only $5.00 !  Anti cancers ! Anti-obesity effects!
200g Houttuyniae Herba For Only $5.00 ! Anti cancers ! Anti-obesity effects!
Item Q&A
  • Question : Inquiry for the item from denisetymDec 27, 2020

    hi, may i know how to cook this product. i should boil it for how long or just infuse with boiling water?

    Answer : [Re] Inquiry for the item from denisetym

    Hi you can simply infuse with boiling water and let it steep for 5 minutes before drinking, thanks !

    Question : [Re] Inquiry for the item from denisetym

    thanks

    Answer : [Re] Inquiry for the item from denisetym

    you are welcome :)

    Question : [Re] Inquiry for the item from denisetym

    hi may i know how many grams of this to how much water to infuse for this product.

    Answer : [Re] Inquiry for the item from denisetym

    Hi 5-10g, after drinking finish you can add in more water until the taste become bland, thank you !

    Question : [Re] Inquiry for the item from denisetym

    thanks for your reply

    Answer : [Re] Inquiry for the item from denisetym

    You are welcome :)

CNY PROMO ! Fish Maw Eel 200g At Only $11.00 !
CNY PROMO ! Fish Maw Eel 200g At Only $11.00 !
Item Q&A
  • Question : Inquiry for the item from FlortayFeb 20, 2021

    Hi

    Is this the soft or crunchy type of fish maw?

    Thanks

    Answer : [Re] Inquiry for the item from Flortay

    Hi, this is the soft type, thanks !

  • Question : Inquiry for the item from shadowgame10Feb 20, 2021

    Fish maw is fried or baked

    Answer : [Re] Inquiry for the item from shadowgame10

    Hi this is fried, thank you !

  • Question : Inquiry related delivery from hoseaharuFeb 08, 2021

    Unable to remove shipping fee. Please amend.

    Thanks

    Answer : [Re] Inquiry related delivery from hoseaharu

    Hi is your order above $60 after using discount coupons? Also do ensure that all items are selected under Qprime and not qxquick, thank you !

    Question : [Re] Inquiry related delivery from hoseaharu

    For store pickup, unable to remove shipping fee, that was what we meant. Thanks

    Answer : [Re] Inquiry related delivery from hoseaharu

    Hi do clear your cart and reorder under store pick up, do note that our last day of operation is today thank you !

  • Question : Inquiry related delivery from pehziweiJan 30, 2021

  • Question : Inquiry related delivery from kimmyliewJan 25, 2021

+View all Notice, FAQ, Q&A >>
LaoBanNiang Yoshihama  Abalones 8 - 10pcs ! PROMO : DENTED BRAISED ABALONE CANS PROMO PRICE
LaoBanNiang Yoshihama Abalones 8 - 10pcs ! PROMO : DENTED BRAISED ABALONE CANS PROMO PRICE
Item Q&A
  • Question : Inquiry related delivery from pansytbgFeb 18, 2021

    Hi when are you delivering my order (335350686)?

    Answer : [Re] Inquiry related delivery from pansytbg

    Hi, our apology as we are closed for CNY, currently we are back in operation and will ship out your items asap, thank you for your kind understanding

  • Question : Inquiry for the item from sck8097Feb 06, 2021

  • Question : Inquiry for the item from sck8097Feb 06, 2021

  • Question : 来自Zennlg63会员的商品咨询。Jan 29, 2021

  • Question : Inquiry for the item from sophiaengJan 27, 2021

+View all Notice, FAQ, Q&A >>
[PROMOTION] Black Prunes/Plums Stripes And Many More To Choose From !
[PROMOTION] Black Prunes/Plums Stripes And Many More To Choose From !
Item Q&A
  • Question : Inquiry for the item from shirlhst1Feb 17, 2021

  • Question : Inquiry for the item from lynnfaithtanJan 30, 2021

    Hi seller, when will the black prunes and Taiwan prunes be restocked?

    Answer : [Re] Inquiry for the item from lynnfaithtan

    Hi currently we are awaiting stock from our supplier and do not have further information when they will arrive, our apology.

  • Question : Inquiry for the item from ETJan 13, 2021

    Hi Seller, when will stock for cherry peach prunes be available?

    Answer : [Re] Inquiry for the item from ET

    Hi our apology, we do not have any information for cherry peach.

  • Question : Inquiry for the item from ETJan 13, 2021

    Hi Seller, when will stock be available?

    Answer : [Re] Inquiry for the item from ET

    Hi our black prunes has been updated, however cherry peach is still out of stock, thank you !

  • Question : Inquiry for the item from sowengoOct 27, 2020

+View all Notice, FAQ, Q&A >>
Baked US Almonds ! CHEAPEST ON QOO10! 1KG SPECIAL!! Usual Price 1kg for $28.90! Tasty and Healthy!
Baked US Almonds ! CHEAPEST ON QOO10! 1KG SPECIAL!! Usual Price 1kg for $28.90! Tasty and Healthy!
Item Q&A
  • Question : Inquiry for the item from y3nnlieFeb 17, 2021

    Hi, any $15.50 baked almond 1k again soon? Loving ur almond n look forward to ur promotion again. Tks

    Answer : [Re] Inquiry for the item from y3nnlie

    Hi we thank you for loving our products ! We have just come back from a long break for CNY, do keep a look out as we are rolling out promotion soon, thank you !

  • Question : Inquiry for the item from lingchew77Jan 30, 2021

  • Question : Inquiry for the item from joeJan 21, 2021

    Hi,

    This is my 3rd order from you.

    I have received your delivery yesterday. Apparently, when I opened the box this morning and found 2 pack are not vacuum packed that are packed in between the vacuum one. Therefore I wont know if the almond is still fresh and crunchy. Either I open up and try them first or you provide the replacement..

    Please advise your option.

    Tks&Rgds
    joe

    Answer : [Re] Inquiry for the item from joe

    Hi, we do not do replacement for lost of vacuum as this is caused during shipping. Do simply transfer the almond into a container to maintain its quality. If you would like to exchange, you can come down to our outlet at burlington square for exchange, thank you !

    Question : [Re] Inquiry for the item from joe

    LBN...this is not the first time that I have ordered vacuum packed stuff. I have ordered 8 packet and packed in a solid carton box and the leak packet are packed between the good one. Your vacuum packed plastic use is not easy to tear open that need a scissor to cut. Likely the vacuum packed is not done properly or your staff simply want to clear them. As per your response is as good that if I transfer them to a container that the quality is bad, I cant exchange and not possibly paying 1kg that the quality is poor.. Therefore, no choice to bring to your branch to exchange.

    Answer : [Re] Inquiry for the item from joe

    Hi, yes, you can bring down to our outlet to exchange, do understand that we will always ensure our packets are vacuum packed when packing. We will look into trying to improve the packaging, thank you for your kind feedback :)

  • Question : Inquiry for the item from babyenrinJan 14, 2021

    What the shelf life for roasted black bean? Can put in refrigerator to extend the lifespan?

    Answer : [Re] Inquiry for the item from babyenrin

    Hi the expiry is 6 months upon receiving. If you put in refrigerator it can last up to 8 months thank you !

    Question : [Re] Inquiry for the item from babyenrin

    How about the shelf life of the sunflower seed?

    Answer : [Re] Inquiry for the item from babyenrin

    shelf life : 2-3months, fridge: 1 year, thank you !

  • Question : Inquiry related return and exchange from chhiniJan 15, 2021

    Ordered 4 but one came without vacuum packaging. Please advice

    Answer : [Re] Inquiry related return and exchange from chhini

    Hi, during packing our staff will ensure that all packets are vacuum packed before shipping. Sometimes due to delivery it causes the vacuum to be loosen which is hard to prevent. But rest assured, the items are fresh, just simply transfer to a container to maintain its freshness. If you would still like to exchange, you can come down to our outlet at burlington square for a 1 to 1 exchange, thank you for your kind understanding :)

+View all Notice, FAQ, Q&A >>
Red Dates King 500g ! Extra Big ! Consume Directly !
Red Dates King 500g ! Extra Big ! Consume Directly !
Item Q&A
  • Question : Inquiry related delivery from kentstampsFeb 17, 2021

    Dear Seller,

    Pls check when you are going to deliver my order ? (Order No. 335276867 -70)

    Look forward to our reply soon.

    Answer : [Re] Inquiry related delivery from kentstamps

    Hi our apology as we are closed for CNY, currently we are back in operation and will ship out your items asap, thank you for your kind understanding

  • Question : Inquiry for the item from howchris2002Jan 13, 2021

    Hi, is the dates seedless?

    Answer : [Re] Inquiry for the item from howchris2002

    Hi no, the dates are with seeds, thanks !

Raw Cashew Nuts From India ! 1kg !
Raw Cashew Nuts From India ! 1kg !
Item Q&A
  • Question : Inquiry for the item from tltan86Jan 05, 2021

    hi, just to clarify, is the raw cashew nut steamed? thanks.

    Answer : [Re] Inquiry for the item from tltan86

    Hi, no, the raw cashew nuts is unprocessed, thanks !

    Question : [Re] Inquiry for the item from tltan86

    if is unprocessed, can we still eat directly? thanks.

    Answer : [Re] Inquiry for the item from tltan86

    Hi yes you can, it is up to personal preference, thank you !

  • Question : Inquiry related delivery from jinfengyanFeb 07, 2021

  • Question : Inquiry related delivery from selling_many_thingsNov 10, 2020

    hi do you still allow store pickup?

    Answer : [Re] Inquiry related delivery from selling_many_things

    Hi yes. we have store pickup option, thanks !

  • Question : Inquiry for the item from sandeepOct 25, 2020

  • Question : Inquiry for the item from sandeepSep 09, 2020

    What grade cashews are these W180

    Answer : [Re] Inquiry for the item from sandeep

    HI the small is W320 and the big is W240, thank you !

+View all Notice, FAQ, Q&A >>
Eight Treasure Tea. 1 Packet Includes 8 Satchels For Only $9.00 !!!
Eight Treasure Tea. 1 Packet Includes 8 Satchels For Only $9.00 !!!
Item Q&A
  • Question : Inquiry for the item from sowengoFeb 15, 2021

    is rock sugar added in the sachet?

    Answer : [Re] Inquiry for the item from sowengo

    Hi yes there are rock sugar, however, it is packed seperately so you can choose not to add in, thank you !

  • Question : Inquiry for the item from jessicaJan 16, 2021

  • Question : Inquiry for the item from ChoJan 08, 2021

    Hi
    Does this contain caffeine ? Will it affect sleep ? Thanks

    Answer : [Re] Inquiry for the item from Cho

    Hi, flower tea do not contain caffeine, thank you !

  • Question : Inquiry for the item from teresaNov 07, 2020

    Do I need to rinse before using?

    Answer : [Re] Inquiry for the item from teresa

    Hi, yes, you can steep the ingredients quickly (3 secs) then pour the water out, thanks !

  • Question : Inquiry for the item from 211****Apr 28, 2020

    Hi is it suitable for Confinement?

    Answer : [Re] Inquiry for the item from 211****

    Hi we would recommend to get longan red dates tea instead of this tea for confinement.

+View all Notice, FAQ, Q&A >>
★Best Selling★ Qing Dao Scallop 300g
★Best Selling★ Qing Dao Scallop 300g
Item Q&A
  • Question : Inquiry for the item from lanyin77Feb 15, 2021

    When is qing dao dried scallop restock??

    Thanks

    Answer : [Re] Inquiry for the item from lanyin77

    Hi our apology for the late reply as we are closed for CNY. we have updated the stock, thank you !

  • Question : Inquiry related cancel and refund from sshujunFeb 13, 2021

  • Question : Inquiry for the item from LauFeb 08, 2021

  • Question : Inquiry for the item from TanFeb 03, 2021

    Can do buy 1 free 1, buy 2 free 3, buy 3 free 4?

    Answer : [Re] Inquiry for the item from Tan

    Hi we will feedback this suggestion to our marketing team :)

  • Question : Inquiry for the item from IrenelinFeb 03, 2021

    Need to soap in water for the scallop . If yes soap how long need to throw away the water

    Answer : [Re] Inquiry for the item from Irenelin

    Hi, dont need to soak for this type of scallop. Just rinse it with water to wash it will do. You can soak it if you want, do discard the water, thank you

+View all Notice, FAQ, Q&A >>
Dried Black White Fungus ! 200g For Only $$4.50 !
Dried Black White Fungus ! 200g For Only $$4.50 !
Item Q&A
  • Question : Inquiry for the item from doreennscFeb 15, 2021

    Hi do u sell the 1kg pack? How much? Pls adv thanks

    Answer : [Re] Inquiry for the item from doreennsc

    Hi, currently we only sell 200g per pack online, if you are looking for wholesales, you would need to contact 63387761 however, there is no free shipping for wholesales items, thank you !

  • Question : Inquiry for the item from wing.directionDec 11, 2020

  • Question : Inquiry for the item from sumcmSep 27, 2020

    Is this cloud ear (Smaller snd thinner) or wood ear that is Thicker and bigger and used for cooking confinement food like braised with chicken. I want To make sure this is for cloud ear And don’t want to buy the wrong type

    Answer : [Re] Inquiry for the item from sumcm

    Hi, this is for braising and for boiling. I believed the one you are looking for is this:

    https://www.qoo10.sg/item/LAO-BAN-NIANG-DONG-BEI-MOUSE-EAR-BLACK-FUNGUS-100G-FOR-6-ONLY-PREMIUM-QUALITY/544889117

    Thank you !

  • Question : Inquiry for the item from cloveeiSep 26, 2020

  • Question : Inquiry for the item from ets****Apr 26, 2020

    Do u sell 百合(Lily bulb), can’t find in your shop list.

    Answer : [Re] Inquiry for the item from ets****

    Hi currently we only sell it in our retail outlet thanks !

+View all Notice, FAQ, Q&A >>
Organic King Of Chrysanthemum 20 packets at ONLY $8.00 !
Organic King Of Chrysanthemum 20 packets at ONLY $8.00 !
Item Q&A
  • Question : Inquiry for the item from johnissacdavidFeb 13, 2021

  • Question : Inquiry for the item from gempicker99Aug 18, 2020

    Is it organic? The packing doesn't write it is organic?

    When is the 3 date?

    Thanks

    Answer : [Re] Inquiry for the item from gempicker99

    Hi yes it is. This product follow shelf life, do keep it refrigerated to lengthen the shelf life, it can last up to 8 months upon receiving if kept refrigerated thanks !

  • Question : Inquiry for the item from bac****Jul 01, 2020

    Hi, it’s 20 packets for 8$ or 10 packets for 8$? There are different messages on the picture.

    Answer : [Re] Inquiry for the item from bac****

    HI it is 20 packets for $8, sorry for the miscommunication.

  • Question : Inquiry for the item from sim****Aug 19, 2019

    I wnt the plastic pakaging $4 instead of $8 with box.

    Answer : [Re] Inquiry for the item from sim****

    Hi, currently we are selling it in packet form at $8 for 20 packets. Thanks !

  • Question : Inquiry for the item from 238****Jul 13, 2019

    Hi, is this chrysanthemum certified organic?
    How many grams in each packet?
    Thanks.

    Answer : [Re] Inquiry for the item from 238****

    Hi, this is not certified organic, it is just different type of chrysanthemum as compared to the rest, thanks !

Wide Range Of Flower Teas To Choose From ! Lowest Price ! Over 20 Different Varieties !
Wide Range Of Flower Teas To Choose From ! Lowest Price ! Over 20 Different Varieties !
Item Q&A
  • Question : Inquiry for the item from johnissacdavidFeb 13, 2021

  • Question : Inquiry for the item from joy****Jul 09, 2020

  • Question : Inquiry for the item from Jen****Jun 30, 2020

    Just bought peach & luo han guo flower tea. Please share preparation methods. Must they be boiled in water or can just pour boiling water on the tea flowers? Proportion of tea flowers to water for 2 cups?

    Answer : [Re] Inquiry for the item from Jen****

    Hi, you can simply pour boiling water, let them steep for 5minutes. After drinking finish, you can repeat to pour boiling water again until the taste become blend.
    Proportion rougly 3g per flower tea, you can adjust to your liking, e.g. adding more if you prefer thicker taste.
    Thank you !

    Question : [Re] Inquiry for the item from Jen****

    Thanks!!

    Answer : [Re] Inquiry for the item from Jen****

    You are welcome :)

  • Question : Inquiry from sno****Jun 09, 2020

  • Question : Inquiry for the item from sei****Jun 08, 2020

    Hi, are the dried flowers organic? Worried about drinking those have been sprayed with pesticide or insecticide.

    Answer : [Re] Inquiry for the item from sei****

    Hi this is not certified organic, however, there is no pesticide therefore, once received, do keep it refrigerated as it will grow bugs easily if not kept in fridge, thanks !

+View all Notice, FAQ, Q&A >>
Laobanniang Confinement Herbal Bath ! 1 box of 10 packets at $24.00 ONLY !
Laobanniang Confinement Herbal Bath ! 1 box of 10 packets at $24.00 ONLY !
Item Q&A
  • Question : Inquiry for the item from anikkiyFeb 12, 2021

  • Question : Inquiry from huizhen_limJan 13, 2021

  • Question : Inquiry related delivery from ALlyJan 12, 2021

  • Question : Inquiry for the item from beetien68Dec 18, 2020

  • Question : Inquiry for the item from kenneth_evaSep 24, 2020

    What is the weight (how many grams) per packet?

    Answer : [Re] Inquiry for the item from kenneth_eva

    Need to add how many litres of water per packet?

    Question : [Re] Inquiry for the item from kenneth_eva

    Hi, 1 packet of herbal bath weigh 60g.
    There is no conclusive litres of water to add as it depends on each individual needs. You can estimate that 1 packet of bath can be use to make a pail full. (those normal red pail you can find in the market) Thanks !

+View all Notice, FAQ, Q&A >>
Whole Dried Anchovies And Boneless Anchovies  500g ! From Malaysia Pangkor !
Whole Dried Anchovies And Boneless Anchovies 500g ! From Malaysia Pangkor !
Item Q&A
  • Question : Inquiry for the item from hsgo78Feb 09, 2021

  • Question : Inquiry for the item from ManiAvvaruNov 29, 2020

    Hi, is it saltless?

    Answer : [Re] Inquiry for the item from ManiAvvaru

    Hi, it is not salted, however, do note that anchovies is naturally salty in taste, thanks !

    Question : [Re] Inquiry for the item from ManiAvvaru

    Thank You... just wanted to check as i wanted to give it to my puppy. Hope its safe

    Answer : [Re] Inquiry for the item from ManiAvvaru

    Noted with thanks !

  • Question : Inquiry for the item from NadineAug 29, 2020

    Hi, do u have smaller size anchovy ?

    Answer : [Re] Inquiry for the item from Nadine

    HI currently we only have 1 size online thanks !

  • Question : Inquiry for the item from joy****Jul 09, 2020

  • Question : Inquiry for the item from eug****Jun 23, 2020

    Hi! Will you be restocking the whole anchovies soon? Thanks!

    Answer : [Re] Inquiry for the item from eug****

    Hi it has been restocked, thanks !

+View all Notice, FAQ, Q&A >>
Taiwan Prunes/Plums 300g ! Good For Digestion And Reduce Cholesterol Levels !
Taiwan Prunes/Plums 300g ! Good For Digestion And Reduce Cholesterol Levels !
Item Q&A
  • Question : Inquiry related delivery from draco8182Feb 08, 2021

  • Question : Inquiry related return and exchange from hn3366Aug 13, 2020

    Hi, this is my 2nd time ordering from you. But i am disppointed with the prunes. It’s looks stale... and i still waiting for ur reply for an exchange..

    Answer : [Re] Inquiry related return and exchange from hn3366

    Hi do request for a refund as delivery will be more expensive than the product itself thanks

    Question : [Re] Inquiry related return and exchange from hn3366

    Can i do an exchange at your shop next week please?

    Answer : [Re] Inquiry related return and exchange from hn3366

    Hi yes, do drop by at our outlet at burlington square, we are open from 9.30am to 6pm daily, thanks !

Pre-Packed Wild Fungus Soup ! Sold Over 500 Packs In Food Fair ! Only $8 !
Pre-Packed Wild Fungus Soup ! Sold Over 500 Packs In Food Fair ! Only $8 !
Item Q&A
  • Question : Inquiry related delivery from DionneFeb 08, 2021

    Hi, can i check if i were to order today, when will it be send out? Thank you.

    Answer : [Re] Inquiry related delivery from Dionne

    Hi we will ship out tomorrow thank you

  • Question : Inquiry for the item from EricaDec 01, 2020

  • Question : Inquiry for the item from eve****Jul 12, 2020

    From video u can see the little worms. I wash 4-5times still got. What happen with it? I not dare cook for my family just throw away. Total bought 2boxes.

    Answer : [Re] Inquiry for the item from eve****

    HI our apology, can we have your order no. ?
    Do note that as our product do not contain any insecticide or sulphur dixoide, bugs will grow if not kept refrigerated.
    Do provide us your order no. and so we can proceed with an exchange, thanks !

    Question : [Re] Inquiry for the item from eve****

    Order no. 317381021

    Answer : [Re] Inquiry for the item from eve****

    Hi do confirmed that you have purchase this items on 8th April 2020.

    Question : [Re] Inquiry for the item from eve****

    Yes.

    Answer : [Re] Inquiry for the item from eve****

    Hi, as it is purchased over 3 months, without keeping it refrigerated, there will definitely be worms growing as mentioned, no pesticides are used in our products.
    As a goodwill on our part, we can refund you 1 packet of the fungus soup, do advise whether it is okay with you, thanks !

    Question : [Re] Inquiry for the item from eve****

    Ok. As I really not dare to cook that

    Answer : [Re] Inquiry for the item from eve****

    Hi do check your Qmoney, we have refunded 1 box of fungus soup. Thanks !

    Question : [Re] Inquiry for the item from eve****

    Noted, thanks

    Answer : [Re] Inquiry for the item from eve****

    Thank you !

  • Question : Inquiry for the item from kar****Apr 18, 2020

    Thanks you for providing info how to wash and cook this, even with vegetarian choice for me to buy! Do u still have stock for tea tree mushroom 茶树菇

    Answer : [Re] Inquiry for the item from kar****

    Hi yes we have, here is the link
    https://www.qoo10.sg/item/DRIED-AGROCYBE-AEGERITA-CHA-SHU-GU-%e8%8c%b6%e6%a0%91%e8%8f%87-100G-FOR-4-00-ONLY-USE/642164136
    Thank you !

  • Question : Inquiry for the item from gin****Apr 14, 2020

    Hi, may i know 1 pack is good for how many person?

    Answer : [Re] Inquiry for the item from gin****

    Hi 1 pack is good for 3-4 person serving, thanks !