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Q & A Lists
Item Question & Answer
Korea Authentic ◆ Bodyluv Puresome Shower Head ◆ Vita Milk Shower ◆ Calamansi Vitamin Soap ◆
Korea Authentic ◆ Bodyluv Puresome Shower Head ◆ Vita Milk Shower ◆ Calamansi Vitamin Soap ◆
Item Q&A
  • Question : Inquiry for the item from calvin yeoMay 06, 2021

  • Question : Inquiry for the item from calvin yeoMay 05, 2021

  • Question : Inquiry for the item from zhongyan100Jan 02, 2021

    Hi if i buy the showerhead $24+$10.80 how many refills are there inside without buying extra refills. Thanks and when is the earliest delivery date

    Answer : [Re] Inquiry for the item from zhongyan100

    Hi, 1 pc of filter is included for $34.8.

    And we prepare our valued customer's orders within 24~36hours from ordered date(exclude weekend).
    However we're not sure exact delivery date, because it's handled by courier company after dispatched. Normally it takes 1~4 working days.

    If you have any inquiry for the details, we recommend you to contact to courier after dispatched.

    If you have anything on product, please contact us again.
    Thanks for your support~!

    Question : [Re] Inquiry for the item from zhongyan100

    Hi order placed kindly deliver correct and good working conditions items out asap thank you

    Answer : [Re] Inquiry for the item from zhongyan100

    Sure. Thanks for your support~ :)

  • Question : Inquiry for the item from weilian88Nov 20, 2020

  • Question : Inquiry for the item from doraNov 02, 2020

    Hi Seller,
    May I know if Puresome shower head with its filter can remove chlorine?
    thanks.

    Answer : [Re] Inquiry for the item from dora

    Hi, no, this 'Puresome shower head' is not for remove the chlorine.

    If you're looking for filter to remove chlorine, please see the attached link.
    'Vitamin Filter' removes residual chlorine.


    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=646028655

    or

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=680503880


    Thank you for your support :)

+View all Notice, FAQ, Q&A >>
◆Korea Authentic◆ Folding Play Mat Playmat ◆Korea Hit playmat / Folding mattress/baby kids saf
◆Korea Authentic◆ Folding Play Mat Playmat ◆Korea Hit playmat / Folding mattress/baby kids saf
Item Q&A
  • Question : Inquiry for the item from vivienephuaMay 05, 2021

  • Question : Inquiry for the item from starling85Mar 29, 2021

    How come cannot choose the quilting mat?

    Answer : [Re] Inquiry for the item from starling85

    Hi, thanks for your interest :) Unfortunately the quilt is not available.

  • Question : Inquiry for the item from steph_lsyMar 18, 2021

    Hi wondering if you also sell the cover for the Mat?

    Answer : [Re] Inquiry for the item from steph_lsy

    Hi, thanks for your inquiry. The quilt cover for the playmat is out of stock and we not have schedule to restock it. Thanks for your interest :)

  • Question : Inquiry for the item from jing.tayMar 16, 2021

  • Question : Inquiry for the item from Nin9Jan 08, 2021

    Hi i saw is it that it can fold into a box ?

    Answer : [Re] Inquiry for the item from Nin9

    Yes, we also deliver in a box.
    Thanks for your support :)

    Question : [Re] Inquiry for the item from Nin9

    Nono i mean the mattress can fold into a box like 4 side supported is it ?

    Answer : [Re] Inquiry for the item from Nin9

    Hi i mean is it the 4 side can fold up and make into a box so baby wont crawl out?

    Question : [Re] Inquiry for the item from Nin9

    Ah. do you mean bumper mat?

    Answer : [Re] Inquiry for the item from Nin9

    I mean like a bed bumper bed

    Question : [Re] Inquiry for the item from Nin9

    Your last picture

    Answer : [Re] Inquiry for the item from Nin9

    Hi, do you mean this image?

    Question : [Re] Inquiry for the item from Nin9

    Yes yes . It can make into this ? Four side covered.

    Answer : [Re] Inquiry for the item from Nin9

    And after make into this , may i know what is the dimension?

    Question : [Re] Inquiry for the item from Nin9

    Thank you for your inquiry. We will check with our team side and get back to you asap.

    (*Note : Our working hour is 9:10~17:10 on weekdays only. We will reply to you during working hours. Thanks!)

    Answer : [Re] Inquiry for the item from Nin9

    Thank you for your interest. This product is still under preparation. We will update once we have full information of it.

    Question : [Re] Inquiry for the item from Nin9

    Hope to hear from you soon

    Answer : [Re] Inquiry for the item from Nin9

    Sure, we will. Thank you for your interest ^^

+View all Notice, FAQ, Q&A >>
★ 2021 New SoonSu Story ★ wet wipes ★ baby wipes ★ Safe for baby ★ lets mary ★ / Christmas gift
★ 2021 New SoonSu Story ★ wet wipes ★ baby wipes ★ Safe for baby ★ lets mary ★ / Christmas gift
Item Q&A
  • Question : Inquiry for the item from LaurelMay 05, 2021

    When is the expiry date for soonsu sky refill?

    Answer : [Re] Inquiry for the item from Laurel

    Hi, thanks for your interest! :)
    The expiry is early 2023.

    Hope to hear from you soon.

  • Question : Inquiry for the item from singaporeMay 05, 2021

    Hi
    I understand that there is a purchase limit of 10 qty per person.
    But there is also another limit of 6 qty per purchase when I wanted to drop them into the cart.
    So I changed my purchase qty to 6, but when I go to my cart, there is an error msg that says "Qty is more than the Purchase Qty available. The last item will be deleted."
    End of the day, I am not able to purchase.
    Please advise. thanks.

    Answer : [Re] Inquiry for the item from singapore

    Hi, thanks for your message.
    Please advise how many qty you wish to order and we will check with Qoo10 on the limit purchase. Thanks!

    Question : [Re] Inquiry for the item from singapore

    Actually I want to purchase total 220 packets. Is it possible?

    Answer : [Re] Inquiry for the item from singapore

    We use a lot of this wipes to clean our tools.

    Question : [Re] Inquiry for the item from singapore

    Hi, thanks for your reply. We noted that you wish to order 22qty however we are waiting for qoo10 approval which will take a few days because the current purchase limit is done by Qoo10 due to promotion. Otherwise another way is you may opt for 6qty den add on another 4qty to make it 10qty as per the purchase limit and order again tomorrow.

    We also have another page for this wet wipes but the pricing is different and no discounted price unless you have coupons from qoo10 to apply to it. On this page there is no limit quantity purchase. https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=490229794

    Answer : [Re] Inquiry for the item from singapore

    Hi noted, thanks.
    But now, I am not even able to purchase 6, I have tried a few times, dropped 6 into the cart, then when I go to the cart, I will see the error msg.

    Question : [Re] Inquiry for the item from singapore

    Hi, in this case it should be system issue . You may want to contact Qoo10 Cs in regards to this.

  • Question : Inquiry for the item from eileenchiasApr 28, 2021

    Hi what does the PWP option stand for?

    Answer : [Re] Inquiry for the item from eileenchias

    Hi. It was anti bacterial wet wipes. However, it was out of stock.
    We will update the page soon with Non-alcohol anti bacterial wet wipes.

    Because Soonso doesn't have any chemical to kill the germs. Only help to wipe out. But our Soonsu fan wants to buy anti bacterial wet wipes. So we added :)

    Will update soon! Thanks!

  • Question : Inquiry for the item from chia_siang_kengApr 21, 2021

    Dear Sir,
    I would like to order for my school- 30 cartons of the "D_03 Soonsu Sky Cap (10 pack X 100 sheets". Can you open on 22 April (Thursday) or 23 April (Friday) between 9am to 11am (Korean time), so that I can place the order.

    Hope to hear from you soon.

    Thank you.
    Regards,
    Siang Keng

    Answer : [Re] Inquiry for the item from chia_siang_keng

    Hi, thanks for your interest :)
    For order of 30qty at once is up to Qoo10 approval as the page is control by Qoo10.

    You can only purchased up to 10 qty under your ID. However we have another page as per link below which you can order up to 30 that's if you are okay with the price listed under that page.
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=490229794

    Let us know if you want Qoo10 approval for 30qty or you want to order from the other link we provided.

    Question : [Re] Inquiry for the item from chia_siang_keng

    We look forward to your reply so we can advise you accordingly.

    Answer : [Re] Inquiry for the item from chia_siang_keng

    Hi., further to the message Qoo10 has approved so you may order up to 30 but do let us know when you want to order then we can release the quantity for you. Looking forward to hear from you

    Question : [Re] Inquiry for the item from chia_siang_keng

    Yes, I would like to order for my school- 30 cartons of the "D_03 Soonsu Sky Cap (10 pack X 100 sheets". Can you open on 22 April (Thursday) or 23 April (Friday) between 9am to 11am (Korean time), so that I can place the order.

    Please also email me at - chia_siang_keng@moe.edu.sg about when it is open to order 30 cartons.

    Hope to hear from you soon.

    Thank you.





    Answer : [Re] Inquiry for the item from chia_siang_keng

    Hi, thanks for your reply.
    We will open tomorrow 23April at 9am (SG time) and you can place the order then.

    Please note upon ordering kindly opt for 6 quantity first then add on 6qty by 6qty at least 5 times to make it 30qty. For reference you may refer to the picture attached. We seek your understanding. Thank you.

    Question : [Re] Inquiry for the item from chia_siang_keng

    So you mean, tomorrow at 9am, I can submit 5 times of 6 quantity, the system will allow and no delivery charges.

    Thank you.

    Answer : [Re] Inquiry for the item from chia_siang_keng

    Hi, yes that is right. No delivery charge.
    You may follow the example as picture and video attached for ordering.

    Question : [Re] Inquiry for the item from chia_siang_keng

    Thank you.

    I'll submit my order tomorrow morning.

    Please kindly advise when can expect delivery.

    Answer : [Re] Inquiry for the item from chia_siang_keng

    Hi, thanks for your reply.
    Upon receiving your order, processing time will take 1-2 days to handover to the delivery company. Delivery will then take 1-3 working days if there is no delay. We will try our best to expedite the process. Do update us once you have made the order and we will follow up. Thanks!

    Question : [Re] Inquiry for the item from chia_siang_keng

    Hi, you may go ahead to purchase the 30qty.
    We have open it up.
    Thanks!

    Answer : [Re] Inquiry for the item from chia_siang_keng

    Hi,
    I have submitted my order, please expedite on the delivery.
    Thank you.

    Question : [Re] Inquiry for the item from chia_siang_keng

    Hi, thanks for your support! :)
    We will do our best to expedite the delivery.
    Thanks!

  • Question : Inquiry for the item from chia_siang_kengApr 22, 2021

    Dear Sir,
    Yes,I would like to order for my school- 30 cartons of the "D_03 Soonsu Sky Cap (10 pack X 100 sheets". Can you open on 22 April (Thursday) or 23 April (Friday) between 9am to 11am (Korean time), so that I can place the order.

    Can please email me at : chia_saing_keng@moe.edu.sg

    Hope to hear from you soon.

    Thank you.
    Regards,
    Siang Keng

    Answer : [Re] Inquiry for the item from chia_siang_keng

    Hi, we have reply to you in an earlier thread.

+View all Notice, FAQ, Q&A >>
[ Gong100 ] Free delivery n Gift ★ Washer Cleaner ★mold remover ★ detergent ★ dish soap kitc
[ Gong100 ] Free delivery n Gift ★ Washer Cleaner ★mold remover ★ detergent ★ dish soap kitc
Item Q&A
  • Question : Inquiry for the item from SabMay 04, 2021

    Hi, when will silica gel be back instock?

    Answer : [Re] Inquiry for the item from Sab

    Hi, thanks for your interest! :)
    Currently we do not have any schedule to restock this.

  • Question : Inquiry for the item from yvonne_limMay 02, 2021

    Hi,

    Would like to check if the washer cleaner suitable for top load or front load machine?

    Answer : [Re] Inquiry for the item from yvonne_lim

    Hi, thanks for your interest :)
    It is suitable for both front and top load.

    Hope to hear from you soon.

  • Question : Inquiry for the item from JoreneApr 17, 2021

    Hi, if I place order today, when will delivery be arranged?

    Answer : [Re] Inquiry for the item from Jorene

    Hi, thanks for your interest :)
    Upon order, processing time will take 1-2 working days to handover to the delivery company. Delivery will then take 1-3 working days if there is no further delay. Thanks!

  • Question : Inquiry for the item from KarenApr 01, 2021

    Hi, not stated how many in a box? Any English instruction on packing?

    Answer : [Re] Inquiry for the item from Karen

    Hi, thanks for your interest :) The Washer cleaner comes with 150g x 4 packets . Sorry no english instruction on packet but you may refer to the picture attached

  • Question : Inquiry for the item from viv_art99Feb 07, 2021

    Hi
    For the mold remover gel, if it turned watery, will it still be effective? Or I should discard it?

    Answer : [Re] Inquiry for the item from viv_art99

    Sorry to keep you waiting. Unfortunately, we do not have the information that you required at the moment. Please allow us some time to check. We will get back to you asap 🙂

    (*Note : Our working hour is 09:10~17:10 on weekdays only. We will reply to you during working hours. Thanks!)

    Question : [Re] Inquiry for the item from viv_art99

    Due to the weather in SG, it will be like watery. But effectiveness will be the same. If you need to apply on a stiff wall, we recommend put a tissue and apply on the tissue. It will somehow help.

    Answer : [Re] Inquiry for the item from viv_art99

    thank you!

    Question : [Re] Inquiry for the item from viv_art99

    Your most welcome ^^ We hope to see you shopping with us soon!~ Take care and be safe 🙂

+View all Notice, FAQ, Q&A >>
[Fast Delivery] ◆ 4 bottles Drinking Fruit Vinegar Micho ◆ korean Drinking / healthy tea drin
[Fast Delivery] ◆ 4 bottles Drinking Fruit Vinegar Micho ◆ korean Drinking / healthy tea drin
Item Q&A
  • Question : Inquiry for the item from dragonguy002May 04, 2021

    Hi, when will you have stock for lemon, peach, green grape and green apple?

    Answer : [Re] Inquiry for the item from dragonguy002

    Hi, thanks for your interest! :)
    Currently we dont have any confirmed schedule for restocks. Do consider the one that is available on our page.

    Thanks!

  • Question : Inquiry for the item from scApr 24, 2021

    Hi seller,

    What is the expiry date for peach and pomegranate?

    Thanks.

    Answer : [Re] Inquiry for the item from sc

    Hi, thanks for your interest:)
    Please see expiry below.
    Peach: Feb 2022
    Pomegranate : Sep 2021

    Hope to hear from you soon.

  • Question : Inquiry for the item from michellelimmxApr 06, 2021

    May i know when is the expiry date for pomegranate ?

    Answer : [Re] Inquiry for the item from michellelimmx

    Hi, thanks for your interest :) The expiry date for pmegranate is Sep 2021.

  • Question : Inquiry for the item from re1405Feb 17, 2021

    May i know the expiry date for the latest stock for all flavours?

    Answer : [Re] Inquiry for the item from re1405

    Hi, currently it’s around as below.
    Calamansi is Oct. 2021
    Muscat and Peach is Feb. 2022
    Pineapple is Mar. 2022
    Pomegranate is Aug. 2021
    Thank you for your support 😊

  • Question : Inquiry for the item from yup_yup_yupJan 30, 2021

+View all Notice, FAQ, Q&A >>
Korea Authentic ★ 24~48h delivery ★ Modori Sodam Cookware Set ★ kitchen
Korea Authentic ★ 24~48h delivery ★ Modori Sodam Cookware Set ★ kitchen
Item Q&A
  • Question : Inquiry for the item from YvesMay 03, 2021

  • Question : 來自joanntsui76會員的商品咨詢。Apr 30, 2021

    Is the set including the handle already?

    Answer : [Re] 來自joanntsui76會員的商品咨詢。

    Hi, 1 pc of handle is included for the basic set. If you need more than 1pc, please purchase additionally.
    Thanks for your support :)

  • Question : Inquiry for the item from ALGApr 26, 2021

    When will you have stock again ?

    Answer : [Re] Inquiry for the item from ALG

    Hi, thanks for your interest :)
    We have it instocks now. You may check the page again and make your order.

    Question : [Re] Inquiry for the item from ALG

    Ok I’ve ordered. Thank you. What about the 22cm lid? When will you have stock again? It’s also out of stock.

    Answer : [Re] Inquiry for the item from ALG

    Hi, thanks for your continuous support!
    We have the 22cm lid in stocks now. You may refresh the page and order.
    Anyway we see that you have made the order for Modori cookware set. If you purchase the 22cm lid it will be a separate order so we suggest that you cancel the order for the cookware set and reorder it and add on the 22cm lid so as to save on delivery cost. Kindly do so by today 10pm so we can process it accordingly. Thank you

    Question : [Re] Inquiry for the item from ALG

    I saw your message too late. It’s ok. I’ll make a separate order another time. Thank you.

    Answer : [Re] Inquiry for the item from ALG

    Hi, sure .. we thank you for your understanding :)
    Your order will be process accordingly.
    Have a good day ahead!

  • Question : Inquiry from joeylim180Feb 19, 2021

  • Question : Inquiry for the item from desmondJan 14, 2021

    Hi, does the basic set come with the multi purpose handle? Or need to buy the handle separately.

    Answer : [Re] Inquiry for the item from desmond

    Hi, 1 pc of handle is included for the basic set. If you need more than 1pc, please purchase additionally.
    Thanks for your support :)

    Question : [Re] Inquiry for the item from desmond

    Thanks!

    Answer : [Re] Inquiry for the item from desmond

    Thank you :)

+View all Notice, FAQ, Q&A >>
1+1+1 [Korea Authentic] ★ 3pcs Farmstay Moisture Soothing Gel Snail 300ml ★ Soothing and Moisture So
1+1+1 [Korea Authentic] ★ 3pcs Farmstay Moisture Soothing Gel Snail 300ml ★ Soothing and Moisture So
Item Q&A
  • Question : Inquiry for the item from jackylim1978May 02, 2021

    Hi seller when is the expired date?

    Answer : [Re] Inquiry for the item from jackylim1978

    When is the expired date for snail moisture ?

    Question : [Re] Inquiry for the item from jackylim1978

    Hi, thanks for your enquiry :)
    The expiry date is Mar 2023.

    We see that you have made the order and we thank you for your support .
    Have a good day ahead!

  • Question : Inquiry for the item from janelimleepengApr 15, 2021

  • Question : 来自phlim81会员的商品咨询。Mar 12, 2021

    Dear seller,
    May I know when the expired date for the snail aloe Vera gel?

    Answer : [Re] 来自phlim81会员的商品咨询。

    Hi. Thanks for your interests in our product :)
    We will check with our team as it's weekend, the person in charge is not in office.

    Thanks for your patient and support~!

    Question : [Re] 来自phlim81会员的商品咨询。

    Hi, thanks for your interest :)
    The expiry date will be Mar 2023.

    Do not hesitate to contact us if you have any further enquiries.

★ Automatic Mini Umbrella ★ Fancy design Small but sturdy Fashion Accessories
★ Automatic Mini Umbrella ★ Fancy design Small but sturdy Fashion Accessories
Item Q&A
  • Question : Inquiry for the item from chwcatMay 02, 2021

    May I know the weight of the umbrella pls?

    Answer : [Re] Inquiry for the item from chwcat

    Hi, thanks for your interest :)
    The weight of the umbrella is around 400g and it is quite strong.

    Hope to hear from you soon :)

  • Question : Inquiry for the item from eunjungmaryhongApr 18, 2021

  • Question : Inquiry for the item from Chew_rachaelSep 20, 2020

    Weight of this umbrella ?

    Answer : [Re] Inquiry for the item from Chew_rachael

    Hi, it's around 400g due to its durable structure. Thank you

  • Question : Inquiry for the item from jiotanlkAug 16, 2020

    Hi

    How heavy is the automatic umbrella?

    Answer : [Re] Inquiry for the item from jiotanlk

    Thank you for your interests

    it's around 400g due to its durable structure.

◆SG Local Fast Delivery◆ Foldable Hand Cart ◆3 type/ Trolley / Travel cart / Push Pull Cart Hand sin
◆SG Local Fast Delivery◆ Foldable Hand Cart ◆3 type/ Trolley / Travel cart / Push Pull Cart Hand sin
Item Q&A
  • Question : Inquiry for the item from DZApr 30, 2021

  • Question : Inquiry for the item from CasaJan 26, 2021

  • Question : Inquiry for the item from deliriousjoJan 13, 2021

    Hi how do i place order for type C. I tried selecting but due to no stock for bag and im unable to proceed as it ask me to select all option

    Answer : [Re] Inquiry for the item from deliriousjo

    Hi, currently type C is out of stock. Thanks for your understanding and support :)

  • Question : Inquiry for the item from joyeric6668Nov 16, 2020

    Hi seller, when you will restock for Type A black color?

    Answer : [Re] Inquiry for the item from joyeric6668

    Hi, currently it would take around 3 weeks to be restocking. Thank you for your support :)

    Question : [Re] Inquiry for the item from joyeric6668

    Hi seller,

    Still no stock for Type A black yet ?

    Answer : [Re] Inquiry for the item from joyeric6668

    Hi, currently A type is out of stock.
    Thanks for your understanding and support :)

  • Question : Inquiry for the item from stevehayNov 23, 2020

    Hi! I can"t enter my order for the Folding Trolley (Type C_Black ⓒCART-cbkⓣ). Is it out of stock? When is new stock arriving? Thanks!

    Answer : [Re] Inquiry for the item from stevehay

    Hi, we apologize in advance. However 'Type C' is out of stock now. And currently we don't have confirmed schedule for restocking.
    Thanks for your understanding and support :)

+View all Notice, FAQ, Q&A >>
[ Gong100 ] ◆ Gong100 Cleaner Kit ◆ water repellent agent mold remover gel
[ Gong100 ] ◆ Gong100 Cleaner Kit ◆ water repellent agent mold remover gel
Item Q&A
  • Question : Inquiry for the item from peggy_pm915Apr 29, 2021

  • Question : Inquiry related delivery from eileen.khooMar 16, 2021

  • Question : Inquiry for the item from huikor_angOct 29, 2020

    Hi seller , can I buy the sponge? Previously I buy 2 sets of the toliet wash.

    Answer : [Re] Inquiry for the item from huikor_ang

    Hi, may we know which sponge you're referring?
    If you mean the sponge that included in the 'Gong100 Cleaner Kit', we don't sell it separately. We guess you can use normal sponge from hardware shop.
    If you mean different sponge, please let us know.
    Thanks for your understanding and support :)

    Question : [Re] Inquiry for the item from huikor_ang

    U are right , is the gong 100 cleaner kit . Cause I bought 2 sets from u . Thinking to change the sponge le . Thank you seller for the reply 🙏

    Answer : [Re] Inquiry for the item from huikor_ang

    Thank you :)

  • Question : Inquiry related delivery from imc****Mar 04, 2020

◆ Bodyluv Addiction Summer Blanket ◆ cool blanket in summer / Single / Queen
◆ Bodyluv Addiction Summer Blanket ◆ cool blanket in summer / Single / Queen
Item Q&A
  • Question : Inquiry for the item from yun_long2000Apr 29, 2021

  • Question : Inquiry for the item from mummybeeApr 28, 2021

    hi

    would it damage the blanket if we use gentle wash and dry in the machine? How often do you recommend washing? Thanks

    Answer : [Re] Inquiry for the item from mummybee

    Hi, thanks for your interest :)
    It is not recommended to dry in the machine as the heat can damage the product. Please refer to the washing instruction as attached.

  • Question : Inquiry for the item from sberry122Apr 05, 2021

  • Question : Inquiry for the item from terencetan7702Dec 04, 2020

    Single colors when restocking?

    Answer : [Re] Inquiry for the item from terencetan7702

    Hi, we updated the stock for single size. Please see our page again.
    Thank you for your support :)

  • Question : Inquiry for the item from tinybookNov 07, 2020

    Please advise if you have stock for 2 single navy blue blanket?

    Answer : [Re] Inquiry for the item from tinybook

    Hi, if you're referring 'Deep Grey (Single)' option, we updated the stock. Please see our page again. Thank you for your support :)

◆ Bebeen Wet Wipe ◆ Korea Premium Wet Wipes Pink Green 7packs ◆ baby wipes / Safe
◆ Bebeen Wet Wipe ◆ Korea Premium Wet Wipes Pink Green 7packs ◆ baby wipes / Safe
Item Q&A
  • Question : Inquiry for the item from bigemptyspacessApr 27, 2021

  • Question : Inquiry for the item from JoyelleDec 31, 2020

    Hi

    Please let me know the expiry of the bebeen blue wipes.

    Thanks.

    Answer : [Re] Inquiry for the item from Joyelle

    Hi, it’s around Oct. 2021 for the Bebeen Blue wipes. Thanks for your support :)

    Question : [Re] Inquiry for the item from Joyelle

    Hi when will you restock Bebeen blue wipes?

    Answer : [Re] Inquiry for the item from Joyelle

    Hi, thanks for your interest :) We have upgraded the blue cap to "Class" which is much thicker. Hope to hear from you soon.

    Question : [Re] Inquiry for the item from Joyelle

    What is the link to the wipes?

    Answer : [Re] Inquiry for the item from Joyelle

    Hi, you may click on this link https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=603460732

    Question : [Re] Inquiry for the item from Joyelle

    Hi

    I have placed the order. Thanks.

    Answer : [Re] Inquiry for the item from Joyelle

    Hi, thanks for your continuous support! :) Have a good day ahead!

  • Question : Inquiry for the item from gwendolyngohMar 15, 2021

    hi, when will the green cap be back in.stock?

    Answer : [Re] Inquiry for the item from gwendolyngoh

    Hi, thanks for your inquiry. We currently do not have specific restock schedule for the green cap. You may want to consider the pink cap which is a thicker and premium type(better ingredients too).

    Thanks for your interest :)

  • Question : Inquiry for the item from rabbit_tehFeb 23, 2021

    What's the expiry date for pink cap & blue cap?

    Answer : [Re] Inquiry for the item from rabbit_teh

    Hi, thanks for your inquiry.
    Please note that the expiry date will be as below

    Bebeen pink cap
    2021.09.15
    Bebeen blue portable cap
    2021.11.23
    bebeen blue cap
    2021.10.12

    Thanks for your interests and support in advance :)

  • Question : Inquiry for the item from miko_yeanyong0710Feb 22, 2021

    Any restock for bebeen green cap ?

    Answer : [Re] Inquiry for the item from miko_yeanyong0710

    Hi, thanks for your inquiry. We currently do not have specific restock schedule for the green cap. You may want to consider the pink cap which is a thicker and premium type(better ingredients too).

    Thanks for your continuous support : )

+View all Notice, FAQ, Q&A >>
▶ Bikit Guard ◀ Korea Authentic Clip type mosquito repellent patch  / mosquito patch /
▶ Bikit Guard ◀ Korea Authentic Clip type mosquito repellent patch / mosquito patch /
Item Q&A
  • Question : Inquiry related return and exchange from raven_mauApr 24, 2021

    Hi,

    I received the items but the expiry date is in a month. I bought them for spares and there's no way I can use before the expiry. Previously when I bought this product, the expiry would always be long.

    Can I exchange for ones with a later expiry date eg end @Dec 2021?
    Please let me know the address.

    Answer : [Re] Inquiry related return and exchange from raven_mau

    Hi, thanks for your support!
    We apologized for this and we would like to offer a 50% partial refund. As long as there is smell, the item is still effective.

    However if you would like to order again next time please put a memo "I don't mind the design just want Dec expiry product"

    Do let us know if you are fine with the 50% refund. Thanks.

    Question : [Re] Inquiry related return and exchange from raven_mau

    Thank you for the refund, but I would prefer to do an exchange for items with a later expiry date eg Dec 2021.
    It doesn't make sense to keep items that will be expired when I use.

    I have tried using expired ones that I forgot I had. The smell is not pleasant and it's not effective. I got bitten by mozzies - they refused to go off and I couldn't sleep. When I open a new pack that has many months on the expiry, the mozzies disperse very fast.

    Please let me know the address to mail to you and confirm how we can exchange.

    Answer : [Re] Inquiry related return and exchange from raven_mau

    Hi, thanks for your reply.
    We apologize we mislook the date of expiry for the current Bikit guard that we have. For now we do not have one that is with longer expiry date hence we would like to offer you a refund for this.
    Restock for this is not confirmed yet but we try to restock it asap.

    Kindly revert back to confirm the refund.
    Once again we apologize for any inconvenience caused.

    Question : [Re] Inquiry related return and exchange from raven_mau

    Thank you - please proceed with a full refund then.

    Can you let me know when you have new stock so I can re order? Hopefully it comes in soon. It's a good product.

    Answer : [Re] Inquiry related return and exchange from raven_mau

    Hi, currently we do not have confirmed schedule. But we have another type of mosquito repellent which will be updated in a week time.

    Question : [Re] Inquiry related return and exchange from raven_mau

    Can you send me the address to mail the items back?

    Answer : [Re] Inquiry related return and exchange from raven_mau

    Hi, its okay no need to send it back. We will still refund you accordingly.

    Question : [Re] Inquiry related return and exchange from raven_mau

    Ok thanks.

    Answer : [Re] Inquiry related return and exchange from raven_mau

    You are welcome :)

  • Question : Inquiry for the item from tsuiling1966Oct 05, 2020

    Expiry date?

    Answer : [Re] Inquiry for the item from tsuiling1966

    07 design is until 2020 12 31

    rest are all until 2021 05 31. But there will be some difference :)

    Thanks~!

    Question : [Re] Inquiry for the item from tsuiling1966

    Hi, can help to change to design with may 2021 expiry date?

    Answer : [Re] Inquiry for the item from tsuiling1966

    So sorry. Once the item is dispatched, we are not able to change...

  • Question : Inquiry for the item from hel****Jun 09, 2020

  • Question : Inquiry from wah****Jun 04, 2020

[Lowest Price] ◆ New 2021 CNY Fortune Cat ◆ Lucky cat/ Lunar New Year/Japanese / Maneki Neko
[Lowest Price] ◆ New 2021 CNY Fortune Cat ◆ Lucky cat/ Lunar New Year/Japanese / Maneki Neko
Item Q&A
  • Question : Inquiry related delivery from ling_kllApr 27, 2021

    May I know how to self collect at 7 eleven?

    Answer : [Re] Inquiry related delivery from ling_kll

    Hi, thanks for your interest :)
    There is an option upon ordering if you wish to collect from 7-eleven. However if you cant see the option please contact Qoo10 as seller is unable to view the options.

  • Question : Inquiry for the item from ling_kllApr 13, 2021

  • Question : Inquiry for the item from qingxiang87Mar 01, 2021

    Hi, will you restock f series?

    Answer : [Re] Inquiry for the item from qingxiang87

    Hi, unfortunately we do not have restock schedule yet for F series.

    Thanks for your interests :)

  • Question : Inquiry for the item from ViviantohmingliFeb 26, 2021

    Do you have a physical shop?

    Answer : [Re] Inquiry for the item from Viviantohmingli

    Hi, thanks for your inquiry.

    Unfortunately we do not have a physical store. Only online purchase with physical stock in Singapore.

    Should you have any further enquiries, do let us know and we will be happy to assist you.

    Thanks for you interest :)

  • Question : Inquiry for the item from bradyongFeb 16, 2021

+View all Notice, FAQ, Q&A >>
◆ Soonsu Story Sky Korea Wet Tissue economical set◆ Baby wet wipes sensitive skin CNY christmas
◆ Soonsu Story Sky Korea Wet Tissue economical set◆ Baby wet wipes sensitive skin CNY christmas
Item Q&A
  • Question : Inquiry for the item from sabrinatan26Apr 25, 2021

    Hi,
    Can I know the embossed wipes is which option? The yellow packing wipes is which option and for what purpose?

    Answer : [Re] Inquiry for the item from sabrinatan26

    Hi, thanks for your interest :)
    The embossed wipes is the yellow packaging but it has been discontinues. If you prefer embossed you may check our other page as link below
    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=603460732

  • Question : Inquiry for the item from Faith27Apr 23, 2021

  • Question : Inquiry related cancel and refund from buffiebuffelMar 27, 2021

  • Question : Inquiry for the item from hidayahNov 13, 2020

    Hi

    What is the different between soonsu story & sky?

    Answer : [Re] Inquiry for the item from hidayah

    Hi,
    Soonsu story is brand name.
    Sky is its colour and one of Soonsu story line up.

    We hope this is clear to understand our wet wipes.
    Thanks!

[SG Local Delivery] ◆ Korean Bottle Tea ◆ Honey Citron Lemon jujube Tea Potion Capsule portion
[SG Local Delivery] ◆ Korean Bottle Tea ◆ Honey Citron Lemon jujube Tea Potion Capsule portion
Item Q&A
  • Question : Inquiry for the item from limkaiwei999Apr 25, 2021

  • Question : Inquiry for the item from karenlee_1212Jan 30, 2021

    Hi, what's the expiry date for Omija and Green plum tea? Does it contain honey as well?

    Answer : [Re] Inquiry for the item from karenlee_1212

    Thank you for your interest in the product ^^ Yes, all does contain honey. As for the expiry date unfortunately we do not have the information that you required at the moment. Please allow us some time to check with the relevant team in charge. We will get back to you asap ^^

    (*Note : Our working hour is 09:10~17:10 on weekdays only. We will reply to you during working hours. Thanks!)

    Question : [Re] Inquiry for the item from karenlee_1212

    Sorry to keep you waiting. Both of the product expiry is around 2022 ^^

  • Question : Inquiry for the item from preityzaharaJan 13, 2021

  • Question : Inquiry for the item from riuenuJan 12, 2021

    Hi Seller,

    for Honey Ginger tea, is there real ginger inside, or just the paste?

    Please advise.

    Thanks,
    Justina

    Answer : [Re] Inquiry for the item from riuenu

    Hi, it contains shredded ginger.
    Thanks for your support :)

  • Question : Inquiry for the item from kaca22Jan 08, 2021

    Hi
    Jujube honey no stock?
    I try to purchase it state not enough stock

    Answer : [Re] Inquiry for the item from kaca22

    Hi, currently we have only 1 pc of Honey Jujube tea. Thanks for your understanding and support :)

+View all Notice, FAQ, Q&A >>
◆ Local shipping ◆ Dual Bicycle Rack ◆ Made in Korea / premium bicycle standing rack holder
◆ Local shipping ◆ Dual Bicycle Rack ◆ Made in Korea / premium bicycle standing rack holder
Item Q&A
  • Question : Inquiry for the item from atlimApr 25, 2021

    Hi, does the bicycle rack fixed sturdy to false ceiling?

    Answer : [Re] Inquiry for the item from atlim

    Hi, thanks for your interest :)
    It is not able to install on false ceiling.

  • Question : Inquiry related delivery from JeraldApr 11, 2021

    Is the item ready stock? How long for the delivery?

    Answer : [Re] Inquiry related delivery from Jerald

    Hi, thanks for your interest :)
    Item is instock. Upon order, processing time will take around 1-2 working days to be handover to the delivery company. Delivery will then take 1-3 working days if there is no further delay.

    Hope to hear from you soon !

    Question : [Re] Inquiry related delivery from Jerald

    I’ve placed my order. Hope to receive the item soon. Thank you

    Answer : [Re] Inquiry related delivery from Jerald

    Hi, thanks for your support! :)
    We will follow up and process your order accordingly.

    Have a good day ahead!

    Question : [Re] Inquiry related delivery from Jerald

    Item is very unstable, even when I put on just 1 bike.
    The holder slides away despite multiple adjustments and tightening.
    This rack is to put my son’s bicycles. With only 1 bike, the rack is already very unstable. Cannot imagine if I actually put up 2 or even 4 bikes as advertised,
    I’ve have packed your item up up nicely as shown.
    Hope to have the item returned.

    Thank you!

    Answer : [Re] Inquiry related delivery from Jerald

    All item packed back as received. Awaiting return.

    Question : [Re] Inquiry related delivery from Jerald

    Hi, thanks for your message.

    We have tested the bicycle rack and 1 holder doesn't have an issue even with 15kg dumbbell so the bicycle rack would be fine to withstand the weight. However it could be a faulty product hence we need to do a further investigation.

    As you mention, the holder slides down so kindly do give us a movie clip to our ws num at 9834 9746 so we can see and check what is the wrong part is.

    Please note that we can return and test it but if its not faulty, buyer will need to bear the round trip fee (15-20 SGD) however we do not want to charge this so we would like to figure out the issue first via online. We seek your understanding.

    We look forward to your reply. Thanks

    Answer : [Re] Inquiry related delivery from Jerald

    c

    Question : [Re] Inquiry related delivery from Jerald

    Hi please see picture attached for reference.

    Answer : [Re] Inquiry related delivery from Jerald

    Video was recorded in the request for refund.
    Submitted 2 photos and 1 videos, before I packed up the items.

    Question : [Re] Inquiry related delivery from Jerald

    Unable to download the recorded videos.
    Pls refer to what was submitted. Thank you

    Answer : [Re] Inquiry related delivery from Jerald

    All nuts and screws are tightened to its maximum.
    Yet the bike just holder just slides off, causing the bike to sway. Cannot imagine if it have another bike on top of the bike.
    Very likely the bike will fall off itself, due to higher gravity pull on the weight. Plus I am planning for at least 3 -4 bikes as purchased.
    The item is definitely unlikely to hold even 2 bikes.
    Thank you for your understanding.

    Question : [Re] Inquiry related delivery from Jerald

    Hi, thanks for your reply.
    We have seen the images and video hence we would like to suggest the following options.

    1. If you want just refund without providing any further investigation, we need to charge 30SGD as we can only proceed as change of mind. Because without any confirmation of faulty item, we are not able to just proceed refund as once the item is opened, it is non-refundable. But if you don't want to do anything. This is the option.

    2. If you wish to use this product and wants to check whether the parts is faulty , please provide the photo that we requested. Then we will try to solve it.
    - video of the bicycle is sliding when putting on the bicycle holder
    - picture of the bicycle holder close up as per the picture we have send you earlier.

    We are an ACRA registered company and Let's Mary store is running this business almost 10 years. We are here to help you not just reject your return request.

    Please let us know your final decision so that we can do something to solve you issue : )

    Answer : [Re] Inquiry related delivery from Jerald

    There will be no used for me on the item.
    Would like to refund for the item.
    But $30 is abit too much for the charges.
    Can it be $15 instead?

    I understand the trouble. But $15 is also already a lot for me to return the item.

    Hope this can be processed.

    Thank you

    Question : [Re] Inquiry related delivery from Jerald

    There will be no used for me on the item.
    Would like to refund for the item.
    But $30 is abit too much for the charges.
    Can it be $15 instead?

    I understand the trouble. But $15 is also already a lot for me to return the item.

    Hope this can be processed.

    Thank you

    Answer : [Re] Inquiry related delivery from Jerald

    Hi, thanks for your reply.
    $30 is offered with good will because 1st trip fee and return fee (we paid and will be paid) included.
    Normally this item is not returnable if it's not defective but if it is defective, we will provide replacement. However, once item is assembled, it not able to sold and is non-refundable but we gave you an exception with options that we propose . If it's too expensive, kindly provide more movie clips so that we can check.

    Question : [Re] Inquiry related delivery from Jerald

    Ok. Then please proceed. As the item really does not the use. Thank you

    Answer : [Re] Inquiry related delivery from Jerald

    Hi, noted on your decision.
    Kindly make a paynow payment of $30 to 9834 9746 and do update us once payment has been made.
    Do advise us which day (weekdays between 10am-7pm) is suitable for us to arrange the pick up of the time.

    Question : [Re] Inquiry related delivery from Jerald

    Sorry please paynow to 9359 5050.

    Answer : [Re] Inquiry related delivery from Jerald

    Please ignore the 9834 number. Thanks !

    Question : [Re] Inquiry related delivery from Jerald

    ?? The amount is not deducted from the refund??
    So I am paying more than $30? As I am charged shipping fee back to you too by Qoo10.
    Please advise?

    Answer : [Re] Inquiry related delivery from Jerald

    $4.5 transport

    Question : [Re] Inquiry related delivery from Jerald

    Hi, just to clarify $30 include 1st trip delivery, return & processing fee. so when you choose to return the item, it will be borne by seller side hence we required you to make that payment via paynow and then we will make the necessary arrangement. There will be no deduction from the refunded amount unless Qoo10 charges something on that. We will ask Qoo10 to refund fully. So once item has been returned to us we will ask Qoo10 to cancel this purchase.

    Answer : [Re] Inquiry related delivery from Jerald

    Ok. So i need to paynow $30 to this numbers:
    9359 5050. Is that correct?

    Question : [Re] Inquiry related delivery from Jerald

    Yes that is correct. Do update us once payment is made. And kindly advise also which day is convenient for us to arrange the pick up

    Answer : [Re] Inquiry related delivery from Jerald

    $30 is transferred.
    Please pick it today or tomorrow if possible.
    Thank you.

    Question : [Re] Inquiry related delivery from Jerald

    The $30 have been transferred. When will the collection and refund? Thank you

    Answer : [Re] Inquiry related delivery from Jerald

    Hi, thanks for your payment. We will arrange the pick up either tomorrow or wednesday between 10am-7pm. Please advise if its fine with you? Refund will then be process once we have received back the item and checked.

    Question : [Re] Inquiry related delivery from Jerald

    Tomorrow is ok.

    Answer : [Re] Inquiry related delivery from Jerald

    Hi, thanks for your reply.
    We have arrange for the pickup by Qoo10 tomorrow 20April between 10am-7pm. Thanks!

    Question : [Re] Inquiry related delivery from Jerald

    Hi, the item have been collected. Will will I get back my refund?
    Please advise? Thank you

    Answer : [Re] Inquiry related delivery from Jerald

    Hi, thanks for your message.
    We are waiting for logistic team's to confirm. Once it's done, We will ask Qoo10 to refund. It would take few days.

  • Question : Inquiry for the item from eddielimwqDec 24, 2020

  • Question : Inquiry for the item from n3alfDec 24, 2020

  • Question : Inquiry related delivery from gladiator175Dec 22, 2020

+View all Notice, FAQ, Q&A >>
Korea Authentic ◆ Bodyluv Vita Puresome Shower Head ◆ Vita Milk Shower Filter◆ ShowerHead Vitamin
Korea Authentic ◆ Bodyluv Vita Puresome Shower Head ◆ Vita Milk Shower Filter◆ ShowerHead Vitamin
Item Q&A
  • Question : Inquiry for the item from simeileenApr 24, 2021

    Hi seller,
    Can I check which new vita filter frangrance have a refreshing smell? Can I also check does the old version frangrance usage more lasting than the new version? (Like example old version can use for 60days and new version 30days)

    Answer : [Re] Inquiry for the item from simeileen

    Hi, thanks for your support! :)
    Pacific ocean is the most refreshing fragrance for the vita pure filter.

    Vita pure filter (circle and insert into shower head) and Vita milk filter(Tube type by attach between hose & shower head and you mentioned it's old version) are used same ingredient. Only different shape and purpose.

    So do note that the Vita pure filter only can be used with Vita puresome shower head.

    Vita pure filter can be use around 15-20 days(roughly).
    ** May differ due to number of people used in a family / water pressure / water temperature used filter can be use around 15-20 days(roughly).


    And Vita milk filter can last longer. The ingredients are same. But it has bigger amount of ingredients so It can last longer . Rate of usage for vita milk filter : A four-person family's benchmark 7200L/30-45days. * Result may vary due to number of usage times, water pressure and water temperature.

    We hope this gives you understanding. Please let us know if you have anything to clarify. Thanks for your support~!

  • Question : Inquiry for the item from simeileenApr 20, 2021

    Hi seller,
    How come after choosing option 1, there are no options to purchase the new vita filter fragrances... only can purchase the old version milk filter?

    Answer : [Re] Inquiry for the item from simeileen

    Hi, thanks for your message.
    We see that you have already make your order and we thank you for your support!
    We will arrange your order accordingly. Thanks!

  • Question : Inquiry for the item from slevengoodkatMar 08, 2021

    Hi. How often do we need to change the vita filter (with scent) thank you

    Answer : [Re] Inquiry for the item from slevengoodkat

    Hi, thanks for your message. The person in charge is not in. We will revert back to you on this.

    Question : [Re] Inquiry for the item from slevengoodkat

    Hi, please note it can be use around 15-20 days.(roughly)
    ** May differ due to number of people used in a family / water pressure / water temperature used. Thanks for your interest :)

  • Question : Inquiry for the item from HpJan 30, 2021

    Hi, does item option 1 come with a filter? If have filter, may i know if there is any fragrance? Thanks.

    Answer : [Re] Inquiry for the item from Hp

    For option 1, does not come with the vita filter which does have a hint of smell. This option only come with the another type filter, its to filter out any impurities in the water. While the vita filter is to clear chlorine in the water.

    Question : [Re] Inquiry for the item from Hp

    Ok. Thank you. Can I buy the older type of milk filter to be used with option 1?

    Answer : [Re] Inquiry for the item from Hp

    If you're referring to this (as picture shown), you will required to purchase it as the other page. But there's no issue of using it together.

    Question : [Re] Inquiry for the item from Hp

    Thank you.

    Answer : [Re] Inquiry for the item from Hp

    Your most welcome 🙂 We hope to see you shopping with us soon! ^^ Have a good day ~~~

  • Question : Inquiry for the item from ejentanOct 17, 2020

    Hi seller

    When will u restock vita puresome shower head? I bought the old version w/o vita so I can replace with this right? My child is sensitive to strong fragrance smell...which one have the most mild smell to recommend? Thanks!

    Answer : [Re] Inquiry for the item from ejentan

    Hi. Do you mean the head only version? Then currently it's out of stock. due to shortage.
    So not so sure when it will be restocked.

    As per the frangrance.. It's difficult to recommend because each person has different preference :) We seek your understand :)

+View all Notice, FAQ, Q&A >>
◆ Korea Authentic ◆ Cooling Mat / Made in Korea / SG Local Fast delivery/cooler mat/cool mat/
◆ Korea Authentic ◆ Cooling Mat / Made in Korea / SG Local Fast delivery/cooler mat/cool mat/
Item Q&A
Bodyluv Pillow 2  ★ 24~48h delivery ★ Bodyluv Addiction Pillow Season 2 ★ 8 Million CNY gift
Bodyluv Pillow 2 ★ 24~48h delivery ★ Bodyluv Addiction Pillow Season 2 ★ 8 Million CNY gift
Item Q&A
  • Question : Inquiry for the item from merwintanApr 21, 2021

    Hello.. i received my item but i never receive the laundry net.
    only the usual cover.

    Answer : [Re] Inquiry for the item from merwintan

    Hi, thanks for your support!
    Laundry net should be in the bag together.
    Kindly do send us photos of the item received.

  • Question : Inquiry for the item from KkpMar 27, 2021

    Any restock for cool grey?

    Answer : [Re] Inquiry for the item from Kkp

    Hi. Thanks for your interest :)
    We will check with our team as it is the weekend, the person in charge is not in office.

    Thanks for your patient ~!

    Question : [Re] Inquiry for the item from Kkp

    Hi, thanks for your patience :) We currently do not have schedule for the cool gray restock. Do consider the options that is still available.

    Answer : [Re] Inquiry for the item from Kkp

    I’ve ordered 2. Any others freebies? It’s my repeated order

    Question : [Re] Inquiry for the item from Kkp

    Hi, thanks for your support! :)
    We apologized not able to provide any freebies as this is sold with low margin.
    But we appreciate your continous support and will try our best to meet our customer's expectation with good quality product.

    Have a good day ahead and thanks once again! :)

  • Question : Inquiry for the item from bbbnaFeb 19, 2021

    When will you restock cool grey or ivory?

    Answer : [Re] Inquiry for the item from bbbna

    Hi, currently we don’t have confirmed schedule yet. Thanks for your support 😊

  • Question : Inquiry for the item from angelineFeb 17, 2021

  • Question : Inquiry for the item from Hanzelmumi460Jan 09, 2021

+View all Notice, FAQ, Q&A >>
Korea Authentic ★ 24~48h delivery ★ Modori Ceramic Modular Dish Set ★ kitchen
Korea Authentic ★ 24~48h delivery ★ Modori Ceramic Modular Dish Set ★ kitchen
Item Q&A
  • Question : Inquiry for the item from meaganApr 10, 2021

  • Question : Inquiry for the item from kellyplaygamesJan 27, 2021

    Hi seller, each set is meant for only 1 person? so if i have 4 people, i need to buy 4 sets?

    Answer : [Re] Inquiry for the item from kellyplaygames

    Thank you for your inquiry ~~ Unfortunately, we do not have the information that you required at the moment. Please allow us some time to check with the relevant team in charge. We will get back to you asap ^^

    (*Note : Our working hour is 09:10~17:10 on weekdays only. We will reply to you during working hours. Thanks!)

    Question : [Re] Inquiry for the item from kellyplaygames

    Thank you for you interest on our product. Yes, this set is meant only for 1 person. The set will consist the wooder cover, round dish, 2 small dish, medium dish, rice bowl and soup bowl.

    Answer : [Re] Inquiry for the item from kellyplaygames

    As you mentioned, you have 4 people. You will need 4 set of this.

    Question : [Re] Inquiry for the item from kellyplaygames

    Thank you for your interest on our product. We hope to see you shopping with us soon 🙂 Take care and stay safe ^^

    Answer : [Re] Inquiry for the item from kellyplaygames

    thank you for replying. it is a bit costly so will not be considering it. thank you.

    Question : [Re] Inquiry for the item from kellyplaygames

    But its still nice knowing that you've interest with our product 🙂

  • Question : Inquiry for the item from JoyceOct 08, 2020

    Do u have this in other colours?

    Answer : [Re] Inquiry for the item from Joyce

    Thank you for your interests

    Yes only 1 color

  • Question : Inquiry for the item from andytanemOct 04, 2020

  • Question : Inquiry for the item from taniejesuskeelSep 26, 2020

    Hi is is beige in Color for the tableware ?

    Answer : [Re] Inquiry for the item from taniejesuskeel

    Hi, it's cream wite color. Please refer attached photo.
    Thank you for your support :)

* ◆ Electric Drill Bit Brush 4pcs set ◆ Power Scrubber Brush Drill Brush Clean for Bathroom
* ◆ Electric Drill Bit Brush 4pcs set ◆ Power Scrubber Brush Drill Brush Clean for Bathroom
Item Q&A
  • Question : Inquiry related delivery from DHApr 14, 2021

    Hi can i self collect? Need it urgently. Thanks!

    Answer : [Re] Inquiry related delivery from DH

    Hi, thanks for your enquiry.
    Sorry not possible to self collect due to Covid-19 restriction.
    Do make an online order. Thanks!

  • Question : Inquiry for the item from yixinlovesherselfFeb 09, 2021

    You have ready stock in sg ?

    Answer : [Re] Inquiry for the item from yixinlovesherself

    Yes, this item is available at our SG warehouse.

    Question : [Re] Inquiry for the item from yixinlovesherself

    If you have any other inquiry, please do contact us. Thank you for your interest in our product.

    Answer : [Re] Inquiry for the item from yixinlovesherself

    We hope to see you shopping with us soon 🙂 Have a good day ~~~

    Question : [Re] Inquiry for the item from yixinlovesherself

    If i order now when can i gett it ?

    Answer : [Re] Inquiry for the item from yixinlovesherself

    If you order it by today before 11pm, we will process your order by tomorrow. But kindly take note that courier company have their own schedule. So item may take up to 1~2 working days or earlier.

  • Question : Inquiry for the item from vishal_aryaJan 23, 2021

    How long does the battery last? And how long need to charge it for full charge?

    Answer : [Re] Inquiry for the item from vishal_arya

    Thank you for your inquiry. We will check with our team side and get back to you asap.

    (*Note : Our working hour is 9:10~17:10 on weekdays only. We will reply to you during working hours. Thanks!)

    Question : [Re] Inquiry for the item from vishal_arya

    Thank you for you interest. We are only selling the brush, not the full equipment.

  • Question : Inquiry for the item from serlzDec 05, 2020

    Where to buy the drill?

    Answer : [Re] Inquiry for the item from serlz

    Hi, please see the attached link for drill. But please try not to be wet when you use it, as those are not water proof one.

    https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=410809027

    Thank you for your support :)

  • Question : Inquiry for the item from zen****Jan 23, 2020

+View all Notice, FAQ, Q&A >>
Korea Authentic ◆ Bodyluv Vita Pure Filter for Vita Puresome Shower Head ◆ ShowerHead Vitamin
Korea Authentic ◆ Bodyluv Vita Pure Filter for Vita Puresome Shower Head ◆ ShowerHead Vitamin
Item Q&A
  • Question : Inquiry for the item from sweetnyApr 11, 2021

  • Question : Inquiry for the item from Clear skyNov 23, 2020

    Hi,
    How frequent do i need to change the filter?

    Answer : [Re] Inquiry for the item from Clear sky

    Hi, we recommend replacing a new filter once ever 1-2 months, but it depends on the water quality of your house(it is different from every household). If the filter starts to look contaminated or if the water pressure turns weak, please replace it as soon as possible.
    Thank you for your support :)

★Local Fast delivery ★ Non slip Smart Hanger / velvet hanger / Clothes Holder /  Non slip hanger
★Local Fast delivery ★ Non slip Smart Hanger / velvet hanger / Clothes Holder / Non slip hanger
Item Q&A
  • Question : Inquiry for the item from lifungMar 24, 2021

    Hi Seller,

    I have just order 40pcs hangers under order no. 336741973.
    My order also include 10 clips and 20 hooks.
    However, pls send total 30 clips instead.
    I have bought from you previously but not enough clips.
    This time order but not able to add more order for clips.
    Since the price of clips and hooks are the same, that is why I have add my order with 20 hooks.
    Kindly help to send total 40pcs hangers with 30 clips.
    For the clips, if you have white colour, pls send all white colour so as to match the white hangers colours.
    Hope to hear from you soon. Thank you.

    Answer : [Re] Inquiry for the item from lifung

    Hi, thanks for your support! :) We are able to change the hooks to clips but please note that only gray color is available. To summarize it, we will process 40pcs rose red hanger + 30 gray clips. Thanks.

    Question : [Re] Inquiry for the item from lifung

    yes thank you !

    Answer : [Re] Inquiry for the item from lifung

    You are most welcome :)

    Question : [Re] Inquiry for the item from lifung

    Hi, have receive all the order items.
    However, this time the clips are different from my last purchase.
    It cannot clip at all, the skirts kept dropping down.
    Can you change to the old design clip which can clip the skirts on firmly?
    My purchase is 30 gray clips.
    My last purchase are those pink and purple colour clips which clip on clothes firmly.
    Appreciate your urgent reply.

    Answer : [Re] Inquiry for the item from lifung

    Hi, thanks for your message and sorry for the late response. Unfortunately we are unable to do any exchange/refund for used items. Futhermore we do not have the old design in stocks anymore. '

    Question : [Re] Inquiry for the item from lifung

    But the clips cannot use, it is very loose, once clip and the skirts will slowly come out.
    Maybe you can try to test at your end. This quality is totally different from the ones I have bought previously.
    If you do not have tighter clips, then kindly refund the 30 clips cost to me $9 as they cannot be used.
    Appreciate your reply soon.

    Answer : [Re] Inquiry for the item from lifung

    Hi, thanks for your reply. We will bring this matter up to the management and revert back to you later.

    Question : [Re] Inquiry for the item from lifung

    Hi, kindly provide the clip photo so we can see the gap and if you could provide us with your last order number so that we can double check the previous clips information.

    Answer : [Re] Inquiry for the item from lifung

    Pls see attached pic. You can see the old clips (pink and purple) secure the skirts nicely but when I use the gray clips, very fast the skirt roll down from the clip and come out.

    Question : [Re] Inquiry for the item from lifung

    Pls see attached pic. You can see the old clips (pink and purple) secure the skirts nicely but when I use the gray clips, very fast the skirt roll down from the clip and come out.

    Answer : [Re] Inquiry for the item from lifung

    you can see the gray clip holding area is very wide and loose. skirts kept dropping even i use to clip other skirts other than school skirts.

    Question : [Re] Inquiry for the item from lifung

    however, when use the old clips (pink and purple), just clip on, the skirt will not move and come out at all.

    Answer : [Re] Inquiry for the item from lifung

    Hi, thanks for providing the photos. We will show this to the management and revert back to you.

    Question : [Re] Inquiry for the item from lifung

    Hi, thanks for your patience. We have checked the photos and the pink and purple clips are not our original clips. Our previous old batch was white color. We seek your understanding.

    Answer : [Re] Inquiry for the item from lifung

    And for the refund, if it's defective ones, we can do it, But we can't see this is defective one as still good to use. if it's too loose for the skirt or thin, you may fold and hold it.. Due to its structure, it has some gaps.

    Question : [Re] Inquiry for the item from lifung

    My girls school skirts are very thick, not thin.
    The problem is after clipping using your clips, the skirt will start to roll and come out.
    So it defeat the purpose of the clips since it cannot hold the skirt at all.
    My girls outing skirts (also thick type) also has this problem.
    As you say, the structure of your clip has some gaps, but the gaps are so big that it cannot clip on, then it defeat the purpose of the clip.
    Though your clips are not defective, but it does not serve its purpose at all,
    I bought 30 clips so cannot use, can you refund me instead?

    Answer : [Re] Inquiry for the item from lifung

    Hi, can you please send us photo of the gray clips like the picture we send as attached so we can check .

  • Question : Inquiry for the item from v2xkeMar 14, 2021

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  • Question : Inquiry for the item from HelloFeb 10, 2021

    Hi. How can I order type M updown clip? Thanks

    Answer : [Re] Inquiry for the item from Hello

    Thank you for your interest in our product. Item is out of stock. We sadly to be informed that for the time being this item is not on the planning yet of restock.

  • Question : Inquiry for the item from BunnyFeb 03, 2021

+View all Notice, FAQ, Q&A >>
◆ Shield Blind ◆ Detachable Screen Blind Blackout Screen Curtain/Perfect UV block/Strong Fire/Made i
◆ Shield Blind ◆ Detachable Screen Blind Blackout Screen Curtain/Perfect UV block/Strong Fire/Made i
Item Q&A
  • Question : Inquiry for the item from EnquirerMar 25, 2021

  • Question : Inquiry for the item from AppleNov 13, 2020

    When will the blackout gray be back in stock? Thanks!

    Answer : [Re] Inquiry for the item from Apple

    Hi, we updated the stock. Please see our page again. Thank you for your support :)

  • Question : Inquiry for the item from xuan_huiOct 25, 2020

    Hi, will there be any stock coming for normal ivory in size 90 x 150cm? Also maybe I know what colour is United blue?

    Answer : [Re] Inquiry for the item from xuan_hui

    Hi, currently it's out of stock and we don't have confirmed restocking schedule yet. Thank you

    Question : [Re] Inquiry for the item from xuan_hui

    Ok can I know the sample for United blue ? It is not shown in your list. Thanks

    Answer : [Re] Inquiry for the item from xuan_hui

    Sorry and water green. Thanks !

  • Question : Inquiry for the item from sanchee77Sep 28, 2020

    My window is about 180cm width and 120cm height. Will 1pc L size be enough? Can I break the L size into 2pcs?

    Answer : [Re] Inquiry for the item from sanchee77

    Hi, you can cut it to fit your window size. However if you cut 2pcs in lenght, you need to prepare double sided tape by your self. There will be double sided tape but only one side.
    And it could be a bit short as you need to use some to paste it.

    And this size is when it's fully stretched. So if the height is 120cm, you may need around 180~200cm(fully stretched length).

    If you don't mind using with fully stretched blinder, it's ok. But we don't recommend ^^

    Thanks!

  • Question : Inquiry from pebbleteoSep 06, 2020

* ★ Spin Mop ( Type A ) ★ Spinning /rotary functional mop/ New Design Magic Spin Mop Bucket Set CNY
* ★ Spin Mop ( Type A ) ★ Spinning /rotary functional mop/ New Design Magic Spin Mop Bucket Set CNY
Item Q&A
  • Question : Inquiry for the item from cvhtslApr 06, 2021

    hi, when is the restock please?

    Answer : [Re] Inquiry for the item from cvhtsl

    Hi, thanks for your interest :) We do not have confirmed schedule yet for restock.

◆200PCS+96PCS premium laundry rack ◆ laundry rack / CNY / New Year / laundry basket / lets mary
◆200PCS+96PCS premium laundry rack ◆ laundry rack / CNY / New Year / laundry basket / lets mary
Item Q&A
  • Question : Inquiry for the item from lianwcteeApr 06, 2021

  • Question : Inquiry for the item from fannfan85Mar 25, 2021

    Hi do you still have jumbo+shelf+hook?

    Answer : [Re] Inquiry for the item from fannfan85

    Hi, thanks for your interest. Jumbo+shelf+hook is currently our of stocks and we do not have specific schedule yet for restock. Thanks

    Question : [Re] Inquiry for the item from fannfan85

    Hi, we have check again and item will be arriving next week. You can check again with us next week on the availability. Thanks!

    Answer : [Re] Inquiry for the item from fannfan85

    Thanks!

    Question : [Re] Inquiry for the item from fannfan85

    You are welcome :)

    Answer : [Re] Inquiry for the item from fannfan85

    Hi is it in stock now?

    Question : [Re] Inquiry for the item from fannfan85

    Hi, thanks for your message. Yes its instock now. You may check the availability on our page as well. Thanks for your interest :)

  • Question : Inquiry for the item from fannfan85Mar 25, 2021

    Hi do you have stock for jumbo+shelf+hook??

    Answer : [Re] Inquiry for the item from fannfan85

    Hi, thanks for your interest. Jumbo+shelf+hook is currently our of stocks and we do not have specific schedule yet for restock. Thanks

  • Question : Inquiry from yeokaining1000Feb 23, 2021

  • Question : Inquiry for the item from angelateckDec 27, 2020

+View all Notice, FAQ, Q&A >>
◆ Expandable 4-Layer Laundry Drying Rack ◆ laundry rack / laundry basket pole hanger
◆ Expandable 4-Layer Laundry Drying Rack ◆ laundry rack / laundry basket pole hanger
Item Q&A
  • Question : Inquiry for the item from chewyeesuanApr 04, 2021

    Hi, may I know when the item will be restock?

    Answer : [Re] Inquiry for the item from chewyeesuan

    Hi, thanks for your interest :) We do not have any schedule for the restock.

  • Question : Inquiry for the item from pennycheonglpDec 15, 2020

    Hi Seller,

    When is the restock for 5 poles rack ?

    Answer : [Re] Inquiry for the item from pennycheonglp

    Hi, currently we don’t have confirmed schedule.
    Thank you for your understanding and support :)

  • Question : Inquiry for the item from bec****Oct 31, 2019

    Are you restocking expandable 4layer 5 poles rack soon?

    Answer : [Re] Inquiry for the item from bec****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.
    Becasue of manufacturer's reason

    Thanks

    Question : [Re] Inquiry for the item from bec****

    Hi, when is the restock coming for the 4 layers 5 poles?

    Answer : [Re] Inquiry for the item from bec****

    Hi

    Sorry discontinued by manfactuer
    No more restock

    Thank you

    Question : [Re] Inquiry for the item from bec****

    Oh, that's so disappointing. Thank you.

    Answer : [Re] Inquiry for the item from bec****

    Thank you :)

  • Question : Inquiry for the item from 237****Dec 04, 2019

    Hi, would like to check when will there be a restock of the item?
    Thanks.

    Answer : [Re] Inquiry for the item from 237****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

  • Question : Inquiry for the item from mar****Oct 20, 2019

    Please advise when your stock will be available for the expandable laundry rack. I need to purchase two of it.
    My present ones used for mire then a year already and is a bit rusty so I need to get it replace ASAP. Will appreciate your reply. Thanks

    Answer : [Re] Inquiry for the item from mar****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.
    Because of manufacturer's reason we cannot know the schedule

    Thanks

+View all Notice, FAQ, Q&A >>
[SG Local Delivery] ◆ Korean Bottle Tea ◆ Honey Citron Lemon jujube Tea Potion Capsule portion
[SG Local Delivery] ◆ Korean Bottle Tea ◆ Honey Citron Lemon jujube Tea Potion Capsule portion
Item Q&A
  • Question : Inquiry for the item from JenApr 04, 2021

    What's the expiry date for honey citron? Thanks

    Answer : [Re] Inquiry for the item from Jen

    Hi, thanks for your support :)
    The expiry date for the honey citron tea is Sep 2022.

  • Question : Inquiry for the item from SarahMar 16, 2021

  • Question : Inquiry for the item from DRBRMar 13, 2021

  • Question : Inquiry for the item from natsutsukiFeb 28, 2021

    Hi when would honey jujube be available?

    Answer : [Re] Inquiry for the item from natsutsuki

    Hi, thanks for your interest :)

    Currently we do not have any specific restock schedule for the Honey Jujube Tea.

    You may consider the other flavors that is available.

    We look forward to hear from you and have a good day ahead. :)

  • Question : Inquiry for the item from jocasta_juniorFeb 23, 2021

    hi when will pomegranate tea be available?

    Answer : [Re] Inquiry for the item from jocasta_junior

    Hi, thanks for your inquiry. Unfortunately we do not have restock schedule yet for the pomegranate tea.

    But it would take 1~1.5 months.
    Once we receive it, we will update the page.

    Thanks for your interests :)

+View all Notice, FAQ, Q&A >>