Item A: Smart (Gray) Rose Red is instock but limited. Should you have any further inquiries, please do not hesitate to contact us. Thanks for your support 🙂

Thank you for waiting. Currently we have a limited instock for the type J which only in blue color. Should you have any further inquiries, please do not hesitate to contact us. Thanks for your support 🙂

Secret Inquiry

Hi, currently we have only cray color clips and we updated it. Please see our page again.
Thanks for your support :)

Hi, we updated the stock. Please see our page again. Thank you for your support :)

Hi, we don't have confirmed schedule for pink(B type). Thank you for your support :)

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Hi, currently we don't have confirmed schedule yet. However we still have red color. Why don't you consider red one, because it would take more than a month for blue color...
We seek your understanding. And thank you for your support :)

Secret Inquiry

Hi, plesas see the attached link for additioanl clips and hooks.

https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=442520446

Thank you for your support :)

Secret Inquiry

Thank you for your interests

Sorry now out of stock but currently next schedule is not confirmed yet.

Thank you for your interests

Similar item. But the design and colors are different.
You can choose what you want

Thank you

Dear customer

Really sorry for this inconveninece
We'll check it to logistics could you give us some more time?

So sorry again

Dear customer

We'll do partial refund for this
Normally it takes 1~3 businessd ays

Dear customer

Could you refer to link below?

https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=442520446


Item code : 442520446

Thank you

Secret Inquiry

Hi, thanks for your inquiry. The current Soonsu wet wipes is the newest 2021 version. The used fabric is still the same as the previous version however the newest version has been upgraded using premium ingredients and new packaging.

Thanks for your continuous support. You must be the old fan of Soonsu as you notice it 🙂 Have a great day~!

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As stated on the page item is on pre-order ^^. But we glad to inform that our stock have arrived

Thank you for purchasing item with us. Yes, we've received your order.

If you purchase it today. Your order will be estimated be delivered in 1~3 working days.

Thank you for interest in our product. As stated in page, this Soonsu wet wipes is 2-year expiry. If you want to know the exact date, you will able to see manufacture date shown at the item. So expire date will be 2 years after that., ^^

Secret Inquiry

Thank you for your inquiry. We will check with our team side and get back to you asap.

(*Note : Our working hour is 9:10~17:10 on weekdays only. We will reply to you during working hours. Thanks!)

This item is on pre-order. But we estimate it will be arrived and delivery to courier company by 29~1 Feb as stated on the page. All we know for sure that the new stock is on the way with full speed! ^^

Wet tissue with cap is instock. If you have any inquiry please do contact us. Have a good day and we hope to see you shopping with us soon 🙂

Hi, we have ready stock for the Bebeen blue. If you order, we’ll ship out within 1~2 days based on the order timing.
Thanks for your support :)

Hi, currently only ‘Soonsu – Refill’ type is out of stock(Cap is in stock). If you order it, it’ll be sipped out around 28th ~30th of Jan.
However the rest option, we still have ready stock in SG. So we’ll be able to ship out within 1~2 days based on the order timing.
Thanks for your support :)

Secret Inquiry

Secret Inquiry

It around 2020 Sep.

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Hi. Green is more economical so it's a bit thinner than other colours. pink is normal thickness and blue is most thickness. All ingredients are FDA approved.
only its thickness is different.
And we need to check the expiry date. Thank you for your support :)

Hi, both 'soonsu' and 'bebeen' are suitable for mouth and hand. It's purely baby wet wipes.
However pwp one is not suitable for mouth and hand. Because it's Anti-Bacterial wet wipes.

So if you want to use anti bacterial wet wipes for baby, use anti bacterial wet wipes first then use soonsu or bebeen wet wipes to get rid of anti bacterial material on your baby's hands.

Thank you for your support :)

It's anti bacterial wet wipes with alcolhol :) Because soonsu wet wipes doesn't contain any alcohol, we offer good price for who needs anti bacterial wet wipes.

Is Soonsu Sky embossed type? What is the gsm per sheet?

Secret Inquiry

Hi, currently it's around Sep. 2022. Thank you for your support :)

Secret Inquiry

Hi, it's around Sep. 2022. Thank you for your support :)

Hi, it's around Sep. 2022. Thank you for your support :)

Secret Inquiry

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Secret Inquiry

Green is around 46+-5%, Pink is 55+-5% Blue is 68 +-5% with premium material. Even though it's same GSM, the feeling of texture is different due to different quality(Of course the price as well :) ). Soonsu and Bebeen are using premium grade material among same weight material. You will feel difference. That's why our Soonsu wet wipes has many review that customer feels like cotton. Not like those plastic feeling wet wipes. Thanks for your support~!

Secret Inquiry

Thank you for your interests

This is very famous item in Korea. There's no harmful ingredients.
Don't worry :)

Thanks

Thank you for your interests

Dear customer

Sorry but we don't work on weekend
We'll check it to logistics ASAP
But could you give us another 1 more day?
We need time to get reply

Thank you

Dear customer

Thank you for buying from us

Sorry but we don't work on weekend
It will be dispatched on Monday~Tuesday
Normally it takes 1~3 business days

Thanks

I ordered last Friday afternoon. When will it be sent?

Hi,

Thanks for your inquiry. This is not opened product and brand new items. Our factory makes this with a full-automated facility to avoid any contamination.

So when the machine punches the packages, the punched package can be moved slightly naturally and then sealing machine paste the sticker.
That’s why it looks like that. And due to this reason, many of manufacturer use non-transparent sticker to hide this issue.

We discussed with our factory about this but we decided to keep this package. Because Soonsu brand aims not to hide anything like ingredients.

We hope you understand this. And it’s brand new and not opened one. Don't worry about this. Thanks.

Hi.

Yes it's safe. But please this for temporary. Because tooth brush and proper face soap is better effectiveness :)
If you are referring temporary use when you are outside, it's ok.

Thanks!

Hi,

As stated on the page, we are offering 2pcs bugslock mosquito repellent as bundle deal.
It's cheaper than buying indivisually.

So no bundle is without Bugslock. Bundle is with buglock at cheaper price.

Thanks!

It's around 2021. Thanks!

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Secret Inquiry

Hi,

We tested it our wet wipes in SG market

Soonsu sky wet wipes are 2 years.(There are 1 year expiry Soonsu wet wipes. But those are not suitable for SG market. Soonsu brand should be 2 years.)

Bebeen is 1 year.

Secret Inquiry

Thank you for your interests

It will be restocked around 23rd~ 26th of Sep

Thank you for your interest

It will be restocked around 17th of July

Hi,
No. It's not. It's made with pure water only.
No chemicals which can be harmful to baby.

Thanks.

It would be around 2020 :)

Thanks!

Hi,

That self-collection is not provided by us. You can check with Qoo10.
Our own self-collection service is not available temporary due to warehouse shifting. Thanks for your understand.

Soonsu Sky cap is until 2021 :)

Thanks~!

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Dear customer

Soonsy sky (blue) is under pre-order.
As stated on detail page, it will be dispatched after 29th of Jan

Thank you

Secret Inquiry

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Hi, only ‘D’ design is hand moving type . And it needs battery as it’s without wire.
Thank you for your support :)

Currently its out of stock. And no schedule to bring it. You can choose other design : )

Dear customer

Could you check link below?

https://www.qoo10.sg/item/REPLACEMENT-ONLY-WHEEL-FOR-200PCS-96PCS-PREMIUM-LAUNDRY-RACK/666435109?banner_no=1305330

Thank you

Dear customer

This item was discontinued by manufacturer.
So there's no restock schedule

Thank you

Dear customer

Could you let us know your order number?
And the quantity too.

We'll check it and reply again

Thanks

I want to order exactly this one as per below pic. With the practical hanger on the left and right. But no option to choose, can u pls advise?

Secret Inquiry

Thank you for your interests

Sorry but currently next schedule is not confirmed yet.

Dear customer

Sorry but we cannot this order number.
Could you capture for your order number and order date on Qoo10?

We'll check it and reply again

Thank you

Thank you for your interests

Now you can pre order
If you order now it will be dispatched on 16th of Aug
Normally it takes 1~3 business days

Thanks

Hi, sorry but we don’t have confirmed schedule for restocking.
Thanks for your understanding and support :)

Secret Inquiry

Hi, if you’re referring portion tea, we have stock.
Please see the attached link for it.

https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=525957670

Thanks for your support :)

Secret Inquiry

Hi, expiry date for
honey citron is around May 2022
honey quince is around Jul 2021
hanrabong is around Oct 2022

And all contain sugar.
Thanks for your support :)

hello seller, appreciate your response

Hi, currently it’s around May. 2022.
Thank you for your support :)

Hi, currently Omija tea is out of stock. Thank you for your support :)

Hi, we updated the stock. Please see our page again. Thank you for your support :)

Hi, currently we don't have confirmed schedule yet. Thank you for your support :)

Secret Inquiry

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Secret Inquiry

Hi, currently we don't have confirmed schedule yet. Thank you for your understanding and support :)

Hi, it's as below.
Ingredient : Citron , Honey, Sugar, Purified water, citric acid, sodium citrate, vitamin C
Thank you for your support :)

Hi, expiry for pomegranate is around Feb 2022 and for aloe is around Jun 2022. Thank you for your support :)

Thank you for your interests

Sugar also included

Thanks

Thank you for buying from us

Basically almond, walnut, Job's tears, peanut flour, rice powder, refined sugar, etc

Thanks

Thank you for your interests

It will be restocked around end of Nov

Secret Inquiry

Thank you for your interests

Now out of stock
It will be restocked around 10th ~14th of Oct

Thank you

Thank you for your interests

It will be restocked around 07th of June

Thank you for your interests

It will be restocked around 1st ~ 7th of June

Thank you for your interests

It will be restocked around 05th of June

Thank you for your interests

It will be restocked around 10th of June

Thank you for your interests

It will be restocked around 01st~05th of Apr

Hi. Green is more economical so it's a bit thinner than other colours. pink is normal thickness and blue is most thickest. All ingredients are FDA approved.

And only bule is embossed type.

Thanks!

Secret Inquiry

Thank you for your interests

Could you check the attached image?

Thank you

Thank you for your interests

Now restocked
You can buy it

Thank you for your interests

It will be restocked 31st of Oct

Thank you for your interests

It will be restocked on the next week

Hi, if you select 'Modori Sodam Cookware Set N Glass Pot Lid 22' option, You will get 1 set of 'Cookware Set' and 1pc of 'Glass Pot Lid(22cm)'.

If you're looking for only glass lid, please see the attached link for it.

https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=682496437

Thank you for your support :)

Hi, regarding size, please refer the detail image on our page. We already updated with photo as a 'product composition'. And also you'll get more information about this product.
Thank you for your support :)

Hi.

Sodam Cookware Set is made with Aluminum Alloy, therefore, not suitable to use in a microwave.

However it can be used induction cooker, gas stove, heating plate and oven.
Please refer the image on our page as we updated about details and precautions. You'll get more information about Sodam Cookware.

Thank you for your support~ :)

Secret Inquiry

Secret Inquiry

Hi, you can buy it separately. Please see the attached link for it.

https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=656914090

Thanks for your support :)

Hi, it’ll be shipped out within 1~2 days.
It takes a little bit more time than usual due to overwhelming order during 12.12 promotion period.
We’re doing our best to ship out asap.
Thank you for your understanding and support :)

Hi, sorry but currently it's out of stock. Thank you for your understanding and support :)

Thank you for your interests

Sorry but currently next schedule is not confirmed yet.

Hi, Currently this addiction pillow that we are selling is made in Korea.

It was made in china products. But from this batch, Bodyluv produced in Korea.

Thanks.

Hi, yes, it' new version. Thank you for your support :)

Thank you for buying from us
If you order before 19:00 it will be dispatched tomorrow
Normally it takes 1~4 business days after dispatch

After 19:00 it will be dispatched on the next Monday (We don't work on weekend)

Thank you

Thank you for your interests

Yes Authentic

Sorry but now out of stock
currently next schedule is not confirmed yet.

Hi,

We don't recommend to use dryer :)
just hang or put at shady and windy area.
(If you buy with drying net, it would be better)

Thanks!

Hi, Thanks for your interests

1. new version pillow cover material is thicker so may make pillow more firm due to made of Spandex. Softer feeling and more elasticity(Currently addtional purchase

2. From two to four colour options available.

3. To reduce oder, it coms with a natural charcoal deodorizing pack

4. For convenient storage, it comes with a dust bag in this new version.

Thanks!! please hurry up. Stock is limited. We will try to do our best for fast delivery. Thanks again!

Thank you for your interests

As you can see this is under pre-order
It wil be dispatched around 18th of Oct
Normally it takes 1~3 business days

Thank you

Hi,

Thanks for your message. You can contact Qxpress with your tracking number.

they will help you with this issue.

Thanks!

Hi,

Yes. We are an authorised reseller. and imported from Korea :)
You can see the bodyluv tag on the pillow.

Thanks!

Secret Inquiry

Hi. Currently extension is on the way to our warehouse. Would take 1~1.5 weeks. :) Please contact us around 1 week later.

It would take 3~4 weeks :) Thanks for your interests.

Thank you for your interests

Sorry but currently next schedule is not confirmed yet.
Maybe end of March

Thank you for your interests

Sorry but currently next schedule is not confirmed yet.

Thank you for your interests

Sorry but currently next schedule is not confirmed yet.

Dear customer

You can buy now
But it will be dispatched after 4th of Jan

Thank you

Dear customer

You can buy now
But it will be dispatched after 4th of Jan

Thank you

Hi.

Thanks for your inquiry.
Basically the ingredient is as below

Fructooligosaccharide, Purified Water, Fermented Vinegar, Synthetic Flavor 1, Vitamin C, Citric Acid, Synthetic Flavor 2 , Steviol Glycosides

Secret Inquiry

Secret Inquiry

Thank you for your interests

It will be restocked around 1st ~ 05th of Apr

Thank you for your interests

It will be restocked around 1st~10th of March

Secret Inquiry

Secret Inquiry

Hi, 8pcs of replaceable brush head is included for the 'Bath Stick Cleaner'.
Thank you for your support :)

Hi, yes, you can use it for top load washing machine and 4 packets are in 1 box.
Regarding instructions, please refer image on our pager as we already updated. You'll get more detail information for this product.
Thank you for your support :)

Secret Inquiry

Secret Inquiry

Hi, the expiry date is around May 2025. Thank you for your support :)

Hi,
Thanks for your interests in our product.

There are many types of material. So we ask our customers to do a test first.Because we don't know what kinds of material it contains. We don't recommend those material contains Zinc, Copper, Silver Iron, etc.

Thanks.

Dear customer

For step 3 : it is normal use condition. Plz refer to attached image. Thank you

Hi, currently it's out of stock. Thank you for your support :)

Hi, according to the weight of the washing machine, the washer cleaner can be divided. For below 5kg to 10kg, it's okay to use around 50g to 100g. Thank you for your support :)

Dear custoer

Sorry for until end of Nov (Because of our warehouse condition) we cannot offer self-collection

Thanks

Secret Inquiry

Thank you for your interests

Sure possible

Thank you for your interests

It will be restocked around 15th~18th of July

Thanks

Thank you for your interests

This is for both top load and front load.

Hi,

If your laundry machine has warm water, you can use that function.

We recommend use wash mode first(once wash mode is finished, laundry machine will stop without drain)
Then 1 hour or 40mins later, do normal whole process(Then it will rinse as well).

The main thing is soaking around 1 hour then rinse it.

Thanks~!

Hi,

Thanks for your inquiry.
We are not so sure about the Eco drum clean function.

Important thing is that you need to soak the laundry machine around 1 hour and need to rinse it.

If the function has soaking and rise function, you can use it :)
If not, you can just use " wash mode" &" soak for 1 hour" & "rise"

Every machine has different function mode, so you'd better check with the manufacturer for more details about function.

Thanks~!

Yes. you can use.

Thanks~!

Hi.

Yes. You can use top & front load.

Thanks~!

Hi,

Please check our page. We had indicated how to use.
Top load and front load are all same. :)

Thanks~!

Hi,

Please check https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=645427795

Thanks.

Hi,

Please check our page.
one box has 4 packets and you need to use 1 packet per 1 time cleaning. So don't need any measuring cup or spoon.

Thanks~!

Hi,
It has 4 packets inside. If you need more details, please check the page (:
Thanks~!

Hi,
It has 4 packets inside. If you need more details, please check the page (:
Thanks~!

Thank you for your interests

It will be restocked around 17th ~19th of July

Thank you for your interests

It will be restocked around 10th of June