Q&A board

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Q & A Lists
Item Question & Answer
[ Gong100 ] Korea Authentic ◆ Gong100 Microwave Oven Cleaner ◆
[ Gong100 ] Korea Authentic ◆ Gong100 Microwave Oven Cleaner ◆
Item Q&A
◆ ARRR POO POO Spray ◆ POO POO Spray / pet / cat / dog
◆ ARRR POO POO Spray ◆ POO POO Spray / pet / cat / dog
Item Q&A
◆ Expandable 4-Layer Laundry Drying Rack ◆ laundry rack / laundry basket pole hanger
◆ Expandable 4-Layer Laundry Drying Rack ◆ laundry rack / laundry basket pole hanger
Item Q&A
  • Question : Inquiry for the item from zio****Dec 15, 2019

    hi may i know when u have stock for the extendable 4 layer laundry rack ?

    Answer : [Re] Inquiry for the item from zio****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

  • Question : Inquiry for the item from 237****Dec 04, 2019

    Hi, would like to check when will there be a restock of the item?
    Thanks.

    Answer : [Re] Inquiry for the item from 237****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

  • Question : Inquiry for the item from bec****Oct 31, 2019

    Are you restocking expandable 4layer 5 poles rack soon?

    Answer : [Re] Inquiry for the item from bec****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.
    Becasue of manufacturer's reason

    Thanks

  • Question : Inquiry for the item from mar****Oct 20, 2019

    Please advise when your stock will be available for the expandable laundry rack. I need to purchase two of it.
    My present ones used for mire then a year already and is a bit rusty so I need to get it replace ASAP. Will appreciate your reply. Thanks

    Answer : [Re] Inquiry for the item from mar****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.
    Because of manufacturer's reason we cannot know the schedule

    Thanks

  • Question : Inquiry for the item from mar****Aug 21, 2019

    Hi, when will the expandable 4 layer 3 pole be in stock?

    Answer : [Re] Inquiry for the item from mar****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

+View all Notice, FAQ, Q&A >>
★Local Fast delivery ★ Non slip Smart Hanger / velvet hanger / Clothes Holder /  Non slip hanger
★Local Fast delivery ★ Non slip Smart Hanger / velvet hanger / Clothes Holder / Non slip hanger
Item Q&A
  • Question : Inquiry related cancel and refund from hen****Dec 14, 2019

  • Question : Inquiry related return and exchange from lyd****Jul 02, 2019

    One of the hanger spoit. No blue part.. please resend.

    Answer : [Re] Inquiry related return and exchange from lyd****

    Dear customer

    We'll do partial refund for this
    Normally it takes 1~3 businessd ays

  • Question : Inquiry for the item from ats****Jan 05, 2019

    Can we order more clips?

    Answer : [Re] Inquiry for the item from ats****

    Dear customer

    Could you refer to link below?

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=442520446


    Item code : 442520446

    Thank you

  • Question : Inquiry related delivery from tra****Dec 29, 2018

  • Question : Inquiry related delivery from 261****Nov 28, 2018

+View all Notice, FAQ, Q&A >>
Korea Authentic ◆ Bodyluv Puresome Shower Head ◆ Vita Milk Shower ◆ Calamansi Vitamin Soap ◆
Korea Authentic ◆ Bodyluv Puresome Shower Head ◆ Vita Milk Shower ◆ Calamansi Vitamin Soap ◆
Item Q&A
  • Question : Inquiry for the item from Won****Dec 14, 2019

  • Question : Inquiry for the item from Won****Oct 18, 2019

    Hi seller, I had just received the item, thank you, but there is no instructions how to fix it, so can I say if I able to fix meant shd b correct ? Cos I based on the Qoo10 u shown the smaller ring is in n the bigger ring will be out, but it does not fix but I do it opposite way than can fix, so is it correct ?

    Answer : [Re] Inquiry for the item from Won****

    Thank you for buying from us

    The ring is to avoid leakage. Can you show how you will install?
    Could you send a photo of leaking part for checking?

    Thanks

◆ Korea Portion Tea ◆ Lemon jujube Tea  / Korea Tea Bottle Capsule portion [SG Local Delivery
◆ Korea Portion Tea ◆ Lemon jujube Tea / Korea Tea Bottle Capsule portion [SG Local Delivery
Item Q&A
  • Question : Inquiry for the item from dgc****Dec 12, 2019

    Hi Seller
    I tried to place order but Qoo10 prompted me your stock is 0.
    I order Honey Citron, Honey Grapefruit & Honey Jujube, all 3 kind 15T.
    Please advise.

    Regards
    Christina

    Answer : [Re] Inquiry for the item from dgc****

    Hi seller
    When is the next stock coming for Honey Citron 15T?

  • Question : Inquiry for the item from won****Nov 10, 2018

  • Question : Inquiry for the item from sup****Apr 24, 2018

    What are the ingredients for honey omija tea? How do I order bottle tea?

    Answer : [Re] Inquiry for the item from sup****

    Thank you for your interests

    Sorry but now we cannot check the ingredients.
    Because of our office's condition.



    https://www.qoo10.sg/GMKT.INC/goods/goods.aspx?goodscode=525952104

    This is bottle tea's page link.


    Thank you for your understanding

    Question : [Re] Inquiry for the item from sup****

    Does it contain any colouring or sweetener?

    Answer : [Re] Inquiry for the item from sup****


    Could you send E-mail to us?

    hello.letsmary@gmail.com

    My guy will reply via E-mail

    Thank you

  • Question : Inquiry related delivery from lum****Dec 07, 2017

  • Question : Inquiry for the item from rhe****Nov 16, 2017

    Hi seller, I'll like to place order for 7 boxes of honey citron, 5 boxes of honey jujube, 1 box of honey ginger and 1 box of honey grapefruit. Able to give some discount. Tks

    Answer : [Re] Inquiry for the item from rhe****

    Thank you for your interests


    Could you send E-mail to us?

    hello.letsmary@gmail.com

    If possible, my guy will reply via E-mail

    Thank you

+View all Notice, FAQ, Q&A >>
[Fast Local Delivery] ◆ Kitchen-art Smart Frying pan 1pc ◆ made in korea / Authentic / Origin wok
[Fast Local Delivery] ◆ Kitchen-art Smart Frying pan 1pc ◆ made in korea / Authentic / Origin wok
Item Q&A
  • Question : Inquiry for the item from wen****Dec 12, 2019

    Hi, when will stock arrive for B05 in pink?

    Answer : [Re] Inquiry for the item from wen****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

  • Question : Shipping method-self collectSep 10, 2015

    Do you provide self collection service after place an order from you?

    Answer : [Re] Shipping method-self collect

    Sorry we don't offer self-collection.
    Thank you

  • Question : Induction cookerSep 08, 2015

  • Question : The link for the 2pieces you requestedNov 26, 2014

    http://list.qoo10.sg/item/CHRISTMAS-GIFT-FAST-LOCAL-DELIVERY/418946534?selectedOptions=;

    Hi sir, above is the link for the two pieces package, is the quality better than the 5 pieces package? As both package are same price.

    Answer : [Re] The link for the 2pieces you requested

    Dear customer.



    Your inquiry will soon be confirmed and answered by the seller.

    ※ Inquiries related to Payment.

    Cancellation and any Urgent issue can possibly be dealt from CS team.

    Thanks & Best regards.

    P.S. The information is also sent to the seller to meditate this case.


    Hi,

    It's just different supplier and different package. If you need more variety, 5P set is much better. :)

    But some people just want 2 pans or only lid :)

    Thank you so much!

    Let's Mary Store.

  • Question : Different coatingNov 26, 2014

    Thanks for your fast reply, one last question. Both different diamond coating wok same quality? As one package is 5pcs, the another package is only 2 pieces. Both package same price.
    Thanks.

    Answer : [Re] Different coating

    Hi,

    can you give the link for 2 pcs? We will check it.

    Thanks!

+View all Notice, FAQ, Q&A >>
★Pole Type Laundry Drying Rack★/★Cheap★ CNY / New Year/[In Singapore] / expandable hanger/ fold
★Pole Type Laundry Drying Rack★/★Cheap★ CNY / New Year/[In Singapore] / expandable hanger/ fold
Item Q&A
  • Question : Inquiry for the item from 233****Dec 11, 2019

  • Question : Inquiry related cancel and refund from Vic****Jul 16, 2019

  • Question : Inquiry for the item from mit****Jul 05, 2019

    Hi. When is fixed rack 4 in stock

    Answer : [Re] Inquiry for the item from mit****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

    Question : [Re] Inquiry for the item from mit****

    hi when should i check back?

    Answer : [Re] Inquiry for the item from mit****

    Sorry but we cannot sure

    Thank you

  • Question : Inquiry for the item from ner****Jun 30, 2019

    Is the 3 rack still available?

    Answer : [Re] Inquiry for the item from ner****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

    Question : [Re] Inquiry for the item from ner****

    hi do you have plans to bring in, in a near future?

    Answer : [Re] Inquiry for the item from ner****

    Now we are not sure
    Because the manufacturer's reason

    Thank you

  • Question : Inquiry for the item from cin****Dec 30, 2018

    Hi, I'm interested getting expandable 2 tiers laundry pole. May I know when will restock?

    Answer : [Re] Inquiry for the item from cin****

    Dear customer

    You can buy now
    But it will be dispatched after 4th of Jan

    Thank you

    Question : [Re] Inquiry for the item from cin****

    Glad to hear that. Thank u!

    Answer : [Re] Inquiry for the item from cin****

    Thank you
    Happy new year

+View all Notice, FAQ, Q&A >>
Bodyluv Pillow 2  ★ 24~48h delivery ★ Bodyluv Addiction Pillow Season 2 ★ 8 Million Micro air
Bodyluv Pillow 2 ★ 24~48h delivery ★ Bodyluv Addiction Pillow Season 2 ★ 8 Million Micro air
Item Q&A
  • Question : Inquiry for the item from fjo****Dec 09, 2019

    Can dry in dryer?

    Answer : [Re] Inquiry for the item from fjo****

    Hi,

    We don't recommend to use dryer :)
    just hang or put at shady and windy area.
    (If you buy with drying net, it would be better)

    Thanks!

  • Question : Inquiry for the item from 212****Oct 16, 2019

    what's the difference between 1 and 2?
    I'm currently using 1 now.

    Answer : [Re] Inquiry for the item from 212****


    Hi, Thanks for your interests

    1. new version pillow cover material is thicker so may make pillow more firm due to made of Spandex. Softer feeling and more elasticity(Currently addtional purchase

    2. From two to four colour options available.

    3. To reduce oder, it coms with a natural charcoal deodorizing pack

    4. For convenient storage, it comes with a dust bag in this new version.

    Thanks!! please hurry up. Stock is limited. We will try to do our best for fast delivery. Thanks again!

  • Question : Inquiry related delivery from jm_****Oct 04, 2019

    Around how long is the shipping if I place the order today?

    Answer : [Re] Inquiry related delivery from jm_****

    Thank you for your interests

    As you can see this is under pre-order
    It wil be dispatched around 18th of Oct
    Normally it takes 1~3 business days

    Thank you

  • Question : Inquiry related delivery from eug****Jun 12, 2019

    Hi! I have written in the memo to send out the item on Friday instead as we will not be around till Friday. Is there anyway I can delay the dispatch at delivery side? Thanks!

    Answer : [Re] Inquiry related delivery from eug****

    Hi,

    Thanks for your message. You can contact Qxpress with your tracking number.

    they will help you with this issue.

    Thanks!

  • Question : Inquiry for the item from yyw****May 08, 2019

    Hi,

    Authentication? Have certificate comes with pillow?

    Regards,

    Answer : [Re] Inquiry for the item from yyw****

    Hi,

    Yes. We are an authorised reseller. and imported from Korea :)
    You can see the bodyluv tag on the pillow.

    Thanks!

+View all Notice, FAQ, Q&A >>
◆200PCS+96PCS premium laundry rack ◆ laundry rack / CNY / New Year / laundry basket
◆200PCS+96PCS premium laundry rack ◆ laundry rack / CNY / New Year / laundry basket
Item Q&A
  • Question : Inquiry for the item from mis****Dec 04, 2019

    When will you restock expandable 4 layer rack?

    Answer : [Re] Inquiry for the item from mis****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

  • Question : Inquiry for the item from est****Nov 12, 2019

    Hi, Order no. 196172859.
    The wheels of the premium rack I purchased are broken. How to replace them? Thanks.

    Answer : [Re] Inquiry for the item from est****

    Dear customer

    Sorry but we cannot this order number.
    Could you capture for your order number and order date on Qoo10?

    We'll check it and reply again

    Thank you

  • Question : Inquiry for the item from atl****Jul 29, 2019

    Hi,

    When will you restock the Jumbo rack + shelf + hook?

    Answer : [Re] Inquiry for the item from atl****

    Thank you for your interests

    Now you can pre order
    If you order now it will be dispatched on 16th of Aug
    Normally it takes 1~3 business days

    Thanks

  • Question : Restock status - expandable 4 layer 3 pole drying rackOct 14, 2018

    When is the new stock arriving for the above rack?

    Answer : [Re] Restock status - expandable 4 layer 3 pole drying rack

    Thank you for your interests

    It will be restocked around 24th of Oct
    But only 10pcs

    If you want now you can pre-order

    Plz refer to link below :


    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=637318088


    Item code : 637318088


    Thank you

  • Question : Inquiry for the item from wee****Aug 12, 2018

+View all Notice, FAQ, Q&A >>
◆ Bebeen Wet Wipe ◆ Korea Premium Wet Wipes Pink Green 7packs ◆ baby wipes / Safe
◆ Bebeen Wet Wipe ◆ Korea Premium Wet Wipes Pink Green 7packs ◆ baby wipes / Safe
Item Q&A
  • Question : Inquiry for the item from jac****Nov 29, 2019

    When will u restock bebeen blue

    Answer : [Re] Inquiry for the item from jac****

    Thank you for your interests

    Now restocked
    You can buy it

  • Question : Inquiry for the item from joy****Oct 17, 2019

    When are you restocking the blue cap 25s x 20packs?

    Answer : [Re] Inquiry for the item from joy****

    Thank you for your interests

    It will be restocked 31st of Oct

  • Question : Inquiry for the item from qin****Sep 18, 2019

    Hi, Will you be restocking the pink color bebeen soon?

    Answer : [Re] Inquiry for the item from qin****

    Thank you for your interests

    It will be restocked on the next week

[SG Local Fast Delivery] ◆ Bodyluv Addiction Pillow ◆ 8 Million Micro air balls therapy neck bedding
[SG Local Fast Delivery] ◆ Bodyluv Addiction Pillow ◆ 8 Million Micro air balls therapy neck bedding
Item Q&A
  • Question : Inquiry related delivery from pin****Nov 27, 2019

    can you deliver this overseas?

    Answer : [Re] Inquiry related delivery from pin****

    Thank you for your interests

    Which country?

    We need to check, if possible you have to pay actual delivery fee

    Thank you

    Question : [Re] Inquiry related delivery from pin****

    Hi, indonesia. Is it possible?

◆ Foldable Hanging Laundry Basket ◆ Laundry Basket/ Washing machine rack / bathroom organ
◆ Foldable Hanging Laundry Basket ◆ Laundry Basket/ Washing machine rack / bathroom organ
Item Q&A
◆ Cooling Mat ◆ Cooling Mat SG Local Fast delivery / cooler mat / cool mat / airconditioner
◆ Cooling Mat ◆ Cooling Mat SG Local Fast delivery / cooler mat / cool mat / airconditioner
Item Q&A
[SG Local Delivery] ◆ Korea Authentic Mediflower Hand Cream 5pcs Gift Set (shopping bag included) ◆
[SG Local Delivery] ◆ Korea Authentic Mediflower Hand Cream 5pcs Gift Set (shopping bag included) ◆
Item Q&A
◆Korea Authentic◆ Folding Play Mat Playmat ◆Korea Hit playmat / Folding mattress/baby kids safe
◆Korea Authentic◆ Folding Play Mat Playmat ◆Korea Hit playmat / Folding mattress/baby kids safe
Item Q&A
  • Question : Inquiry for the item from fil****Nov 13, 2019

  • Question : Inquiry for the item from far****Sep 24, 2019

    Hi there, will you be restocking 4 fold cream and grey?

    Answer : [Re] Inquiry for the item from far****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

  • Question : Inquiry for the item from aln****Sep 14, 2019

  • Question : Inquiry for the item from ssy****Sep 07, 2019

  • Question : Inquiry for the item from akz****Jul 14, 2019

    Restocking 1.6x2m?

    Answer : [Re] Inquiry for the item from akz****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

+View all Notice, FAQ, Q&A >>
★ SoonSu Story ★ wet wipes★baby wipes★Korea No.1 Wet Wipe ★Safe for baby★High quality /
★ SoonSu Story ★ wet wipes★baby wipes★Korea No.1 Wet Wipe ★Safe for baby★High quality /
Item Q&A
  • Question : Inquiry for the item from mic****Nov 09, 2019

    What’s you mean of ‘No bundle or bundle’?

    Answer : [Re] Inquiry for the item from mic****


    Hi,

    As stated on the page, we are offering 2pcs bugslock mosquito repellent as bundle deal.
    It's cheaper than buying indivisually.

    So no bundle is without Bugslock. Bundle is with buglock at cheaper price.

    Thanks!

  • Question : Inquiry for the item from Tin****Nov 09, 2019

    May i know expiry date for soonsu blue refill? Thank u

    Answer : [Re] Inquiry for the item from Tin****


    It's around 2021. Thanks!

  • Question : Inquiry for the item from shi****Nov 08, 2019

  • Question : Inquiry for the item from eve****Nov 08, 2019

  • Question : Inquiry for the item from eve****Nov 08, 2019

+View all Notice, FAQ, Q&A >>
[SG Local Delivery] ◆ Korean Bottle Tea ◆ Honey Citron Lemon jujube Tea Potion Capsule portion
[SG Local Delivery] ◆ Korean Bottle Tea ◆ Honey Citron Lemon jujube Tea Potion Capsule portion
Item Q&A
  • Question : Inquiry for the item from jol****Nov 07, 2019

    will u restock honey ginger tea?

    Answer : [Re] Inquiry for the item from jol****

    Thank you for your interests

    It will be restocked around end of Nov

  • Question : Inquiry for the item from 212****Oct 01, 2019

  • Question : Inquiry for the item from ger****Sep 27, 2019

    Hi,

    May I know whether you have any stock of the honey aloe Vera tea? I cannot find it in your listing.

    If there is currently no stock, please advise when it will be available?

    Thank you

    Answer : [Re] Inquiry for the item from ger****

    Thank you for your interests

    Now out of stock
    It will be restocked around 10th ~14th of Oct

    Thank you

  • Question : Inquiry related delivery from yan****Sep 10, 2019

  • Question : Inquiry for the item from gra****May 23, 2019

    Hi, when will Honey Aloe Tea be restocked? Thanks so much :)

    Answer : [Re] Inquiry for the item from gra****

    Thank you for your interests

    It will be restocked around 07th of June

    Question : [Re] Inquiry for the item from gra****

    Have placed order. Thank you! ☺️

    Answer : [Re] Inquiry for the item from gra****

    Thank you :)

+View all Notice, FAQ, Q&A >>
[ Gong100 ] Free delivery n Gift ★ Washer Cleaner ★mold remover ★ detergent ★ dish soap kitc
[ Gong100 ] Free delivery n Gift ★ Washer Cleaner ★mold remover ★ detergent ★ dish soap kitc
Item Q&A
  • Question : Inquiry related delivery from fio****Oct 29, 2019

    Hi,

    I saw that self collect option is available (at the payment page).
    How can I choose that?
    I was not given the self collection option when I select the product.
    Thanks!

    Answer : [Re] Inquiry related delivery from fio****

    Dear custoer

    Sorry for until end of Nov (Because of our warehouse condition) we cannot offer self-collection

    Thanks

    Question : [Re] Inquiry related delivery from fio****

    Oh I managed to find the self collection option at 7-11..

  • Question : Inquiry for the item from kia****Aug 24, 2019

  • Question : Inquiry for the item from rod****Aug 08, 2019

    Hi seller,
    Can this to be use for top loading washing machine?

    Answer : [Re] Inquiry for the item from rod****

    Thank you for your interests

    Sure possible

  • Question : Inquiry for the item from cub****Jul 11, 2019

    Hi seller, any restock for Water repellent?

    Answer : [Re] Inquiry for the item from cub****

    Thank you for your interests

    It will be restocked around 15th~18th of July

    Thanks

  • Question : Inquiry for the item from swe****Mar 31, 2019

+View all Notice, FAQ, Q&A >>
*[Korea Authentic] ★ K12 Lowenthal Frying pan 5pcs set★ CNY New year /made in korea / wok grill
*[Korea Authentic] ★ K12 Lowenthal Frying pan 5pcs set★ CNY New year /made in korea / wok grill
Item Q&A
  • Question : Inquiry for the item from 241****Oct 28, 2019

  • Question : Inquiry for the item from lin****Nov 29, 2017

  • Question : Price for 5 pieces setAug 10, 2017

    Hi, this $58.80 price is for 5 pieces set?

    Answer : [Re] Price for 5 pieces set

    Thank you for your interests

    Yes. the price for 5pcs set

    Question : [Re] Price for 5 pieces set

    Are they authentic?

    The items are frying pan, wok, 2 handle wok, grill pan, and lid, all 28cm right?

    Are there any warranty?

    Answer : [Re] Price for 5 pieces set

    Dear customer

    Korea Authentic product

    Component is correct

    Sorry but we cannot offer warranty.
    If you pay round trip price to Korea, it is possible.
    But that price is very expensive

    Thank you for your understanding

  • Question : Inquiry for the item from edg****Jul 29, 2017

    Can use on induction cooker?

    Answer : [Re] Inquiry for the item from edg****

    Thank you for your intersts

    This item is impossible


    Plz refer to link below :


    http://list.qoo10.sg/item/PO-SG-LOCAL-FAST-DELIVERY-K04-KOREA-FRYING-PAN-5PCS-SET-STOCKS/451431181

    On that site : option : "Type : IHK51_4pcs set"
    Only IH51 is suitable for IH induction

    Thank you

★ Bodyluv Addiction Waterproof Cool Mat ★ Cool Mat / Made in Korea cooler mat bed sheet
★ Bodyluv Addiction Waterproof Cool Mat ★ Cool Mat / Made in Korea cooler mat bed sheet
Item Q&A
  • Question : Inquiry for the item from drp****Oct 18, 2019

    Hello,

    Is there any weight restriction for this mat

    Answer : [Re] Inquiry for the item from drp****

    Thank you for your interests

    This item is just for normal use
    For normal weight person, there's no weight restriction

    Thanks

◆Movable slim Japanese style KITCHEN SHELF  ◆ Christmas/rack shelf in sink/Movable shelf/ kitchen
◆Movable slim Japanese style KITCHEN SHELF ◆ Christmas/rack shelf in sink/Movable shelf/ kitchen
Item Q&A
  • Question : Inquiry related delivery from 242****Oct 14, 2019

  • Question : Inquiry for the item from van****Jul 27, 2018

    May I know what’s the depth for the power microwave shelf? The ht and length is stated but the depth is not. Please advise

    Answer : [Re] Inquiry for the item from van****

    Thank you for your interests

    Sorry but we cannnot check it right now
    Because of our warehouse condition

    Sorry again

    Thank you

  • Question : Inquiry for the item from ng-****Apr 19, 2018

    When will the restock for 3 tiers? Thanks

    Answer : [Re] Inquiry for the item from ng-****

    Thank you for your interests

    It will be restocked within 1 month

    Thank you

  • Question : Inquiry for the item from ng-****Apr 19, 2018

    When is re-stock for 3 tiers? Thanks

    Answer : [Re] Inquiry for the item from ng-****

    Thank you for your interests
    Thank you for your interests

    It will be restocked within 1 month

    Thank you
    It will be restocked within 1 month

    Thank you

  • Question : Inquiry for the item from khi****Nov 12, 2017

+View all Notice, FAQ, Q&A >>
Korea Authentic ◆ Black Monster Black Brow ◆ special for man healthy hair face
Korea Authentic ◆ Black Monster Black Brow ◆ special for man healthy hair face
Item Q&A
◆SG Local Fast Delivery◆ Foldable Hand Cart ◆3 type/ Trolley / Travel cart / Push Pull Cart Hand sin
◆SG Local Fast Delivery◆ Foldable Hand Cart ◆3 type/ Trolley / Travel cart / Push Pull Cart Hand sin
Item Q&A
  • Question : Inquiry for the item from syc****Oct 02, 2019

  • Question : Inquiry for the item from foo****Mar 23, 2019

  • Question : Inquiry for the item from par****Dec 10, 2017

    Hi when will the type A black trolley be re stocked ?

    Answer : [Re] Inquiry for the item from par****

    Now restocked

    You can buy it

    Thank you

  • Question : Inquiry for the item from par****Dec 07, 2017

  • Question : Inquiry for the item from cas****Dec 03, 2017

+View all Notice, FAQ, Q&A >>
[AT079] ◆ Air Conditioner Cover (type D) ◆ waterproof cover / cute pattern / dust cover aircon cover
[AT079] ◆ Air Conditioner Cover (type D) ◆ waterproof cover / cute pattern / dust cover aircon cover
Item Q&A
  • Question : Inquiry for the item from ell****Sep 28, 2019

  • Question : Inquiry for the item from dav****Dec 11, 2018

  • Question : Item FitJul 09, 2018

◆ Event Price ◆ Honey Butter Almond ◆ korean food / korean snack / Honey butter chip
◆ Event Price ◆ Honey Butter Almond ◆ korean food / korean snack / Honey butter chip
Item Q&A
  • Question : Inquiry related delivery from 239****Sep 21, 2019

  • Question : Inquiry for the item from mjp****Nov 28, 2018

    Hi do you have the mini packets like 20 pcs for honey butter almond or others

    Answer : [Re] Inquiry for the item from mjp****

    Thank you for your interests

    Yougurt almon 30g , Laver almond 30g will be restocked around 5th~9th of Dec

  • Question : Inquiry related cancel and refund from ogl****Apr 16, 2018

    Seller cancelled my order without my acknowledgement. Reason given was no stock. If this is the case, they should end the group buy promotion. Why is it still selling?

    Answer : [Re] Inquiry related cancel and refund from ogl****

    Dear customer

    Sorry for the inconvenience

    Now caramel and espresso is out of stock
    But greentea and eargray is available

    Thank you

    Question : [Re] Inquiry related cancel and refund from ogl****

    Seller, i did not order caramel or espresso flavour. I'm buying the honey butter almond and chips. Since all these are not available then stop selling.

    Answer : [Re] Inquiry related cancel and refund from ogl****

    Sorry we misunderstood
    Refund was completed

    Thank you

  • Question : Inquiry related delivery from raj****Apr 18, 2018

    Kindly advise me on the status of my order 252480064, 252480065 and 252480066, its been 10 days now and there is no update on shipping details from qexpress.

    Answer : [Re] Inquiry related delivery from raj****

    Now delivered

    Thank you for buying from us

  • Question : 251674916Apr 16, 2018

    Hi,

    I have missing items Honey Butter Chips 2 pcs

    Answer : [Re] 251674916

    Sorry for the inconvenience

    Now Honey Butter Chips 2 pcs are not avilable.
    So we did partial refund.
    It was completed you can check it on My Q-account

    Thank you for your kind understanding

+View all Notice, FAQ, Q&A >>
[AT003] ◆ Honey Butter Almond (35g) ◆ korean food / Korea authentic / wasabi spicy
[AT003] ◆ Honey Butter Almond (35g) ◆ korean food / Korea authentic / wasabi spicy
Item Q&A
★Utility Shelf★Metal rack/Corner Rack/ Bathroom rack/Kitchen rack/Organizer/multi purpose/oven rack/multi layer/ multi rack/furniture/storage box/multipurpose stand/
★Utility Shelf★Metal rack/Corner Rack/ Bathroom rack/Kitchen rack/Organizer/multi purpose/oven rack/multi layer/ multi rack/furniture/storage box/multipurpose stand/
Item Q&A
  • Question : Inquiry for the item from 246****Sep 20, 2019

  • Question : Dimension of A3050Sep 23, 2016

[AT32] [Korea Authentic] ★ Korea Eco Wok (30cm)★ CNY New year / frying pan lid / Nonstick
[AT32] [Korea Authentic] ★ Korea Eco Wok (30cm)★ CNY New year / frying pan lid / Nonstick
Item Q&A
★Frying pan shelf★Shelf in Sink/ Frying pan shelf/happycall/multipurpose rack/ pan storage/frypan stand/kitchen stor
★Frying pan shelf★Shelf in Sink/ Frying pan shelf/happycall/multipurpose rack/ pan storage/frypan stand/kitchen stor
Item Q&A
  • Question : Inquiry for the item from kc_****Sep 18, 2019

    When will you restock the multi story rack?

    Answer : [Re] Inquiry for the item from kc_****

    Thank you for your interests

    Sorry but currently next schedule is not confirmed yet.

    Question : [Re] Inquiry for the item from kc_****

    Thanks.

    Answer : [Re] Inquiry for the item from kc_****

    Thank you

  • Question : Inquiry for the item from car****Apr 04, 2017

    Hi, will you be restocking the 5 stage frying pan shelf? Kindly advise. Thanks!

    Answer : [Re] Inquiry for the item from car****

    Thank you for your interests

    But currently next schedule is not confirmed yet.
    Maybe 2~4 months more

  • Question : Squaring frying pan shelfJul 24, 2016

  • Question : Squarish shelfJul 06, 2016

    Hi seller, will you be restocking the squarish shelf for pans? I'm keen to buy that. Please advise thanks.

    Answer : [Re] Squarish shelf

    Thank you for your interests

    It will be restocked around 13th of Jul

  • Question : 5 stage frying pan shelf materialNov 02, 2015

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