Q&A board

Q & A Lists
Item Question & Answer
Vacuum Sealer Bag/Embossed Vacuum Sealing Rolls/Food vacuum bagKeep Food Fresh  *Many Sizes*
Vacuum Sealer Bag/Embossed Vacuum Sealing Rolls/Food vacuum bagKeep Food Fresh *Many Sizes*
Item Q&A
  • Question : Inquiry related delivery from lew****Jan 11, 2020

    Hi, just check with u to see when u going to send the items. My order reference number: 131846016. Thx..

    Answer : [Re] Inquiry related delivery from lew****

    Dear customer,
    Sorry for the delay, item will ship out by Thursday.

    Question : [Re] Inquiry related delivery from lew****

    Ok thx

    Answer : [Re] Inquiry related delivery from lew****

    Qxpress already come and pickup :)

    Question : [Re] Inquiry related delivery from lew****

    Thx.. Already received the items. Thx

    Answer : [Re] Inquiry related delivery from lew****

    ;)

  • Question : Inquiry for the item from dor****Jan 09, 2020

    Hi, I need to get 20 rolls urgently. Can I self-collect tomorrow please?

    Answer : [Re] Inquiry for the item from dor****

    Hi,
    Reply via whatapp.

  • Question : Inquiry for the item from 234****Dec 12, 2019

    Can these bags be used with Lacor vacuum sealer ?

    Answer : [Re] Inquiry for the item from 234****

    We are not sure about the sealer, but if your current vacuum bag using 1 side texture and 1 clear bag then it should be same.

    Question : [Re] Inquiry for the item from 234****

    so how many bags are these ?


    Answer : [Re] Inquiry for the item from 234****

    this is coming in roll size. it is 500cm long.

    Question : [Re] Inquiry for the item from 234****

    u mean we have to cut and make it into bags ?


    Answer : [Re] Inquiry for the item from 234****

    what do you think is a good size to get ? I haven't tried it before ?

    Question : [Re] Inquiry for the item from 234****

    Yes, cut based on length required.
    Depending what item required:)

  • Question : Inquiry for the item from ilo****Aug 12, 2019

    I would like to order the 30cm*500. However I can’t find it on the option to pick. Pls advise. Thanks

    Answer : [Re] Inquiry for the item from ilo****

    Dear customer,
    We have dont 30cm at the moment.

  • Question : Inquiry for the item from jee****Jul 17, 2019

+View all Notice, FAQ, Q&A >>
Showerhead UP Water pressure 300% Save 40% water conservation / SAP shower headReady stock!
Showerhead UP Water pressure 300% Save 40% water conservation / SAP shower headReady stock!
Item Q&A
  • Question : Inquiry for the item from jay****Jan 10, 2020

    Hi seller, which model/item has the best water pressure or can improve water pressure best? Pls advise.

    Answer : [Re] Inquiry for the item from jay****

    Hi,
    Both 3 mode showerhead will be good :)

  • Question : Inquiry for the item from soy****Jun 21, 2019

  • Question : Inquiry for the item from 235****May 21, 2019

    hi Seller,
    kindly advise the ETA for shower holder, please

    Answer : [Re] Inquiry for the item from 235****

    Hi May I have your order number?

  • Question : Inquiry for the item from foo****Sep 22, 2018

    When i want to order the temp sensor led showerhead, What does the clear option mean? Will the showerhead comes with colourful light?

    Answer : [Re] Inquiry for the item from foo****

    its the body colour, clear means transparent shower head and it comes with colourful light.

    Question : [Re] Inquiry for the item from foo****

    I receive colourful light instead of light base on temp. There's no reply on my exchange pls get back asap

    Answer : [Re] Inquiry for the item from foo****

    Hi,
    Replied on another inquiry.

    Question : [Re] Inquiry for the item from foo****

    Why there's no follow up??

    Answer : [Re] Inquiry for the item from foo****

    Hi,
    You mean the showerhead having colourful light regardless of temp? can you send me the showerhead you received?

  • Question : Showerhead filterOct 26, 2017

    May I know the filter you are selling belongs to which type, LX-101, LX-102 or LX-103?
    For the filter showerhead, how many filters does it comes with and which type?
    Thanks

    Answer : [Re] Showerhead filter

    Hi,
    It's belongs to LX-103.
    For filter water head it will be option 3 with $0.20 option cost, it comes with 1 build-in filter, but you can get the extra filters from the same listing.

    Question : [Re] Showerhead filter

    The price it is for 4 filters or 1 filter?

    Answer : [Re] Showerhead filter

    $3.1 for 4 filters

Bamboo Charcoal Storage Bag|Dust Free|Box For Clothes|Quilt Blanket Shoes Organizer
Bamboo Charcoal Storage Bag|Dust Free|Box For Clothes|Quilt Blanket Shoes Organizer
Item Q&A
  • Question : Inquiry for the item from lee****Jan 03, 2020

    Hi
    May I confirm the dimension for 24 compartments?
    Thanks.

    Answer : [Re] Inquiry for the item from lee****

    Hi,
    27cm x 35cm x 11cm

FLAT PRICE !!!  950G Camping Sleeping Bag Envelope Sleeping Bag
FLAT PRICE !!! 950G Camping Sleeping Bag Envelope Sleeping Bag
Item Q&A
  • Question : Inquiry for the item from fir****Dec 31, 2019

    Hi. Where r u located? Can self collect?

    Answer : [Re] Inquiry for the item from fir****

    Hi,
    Kindly whatapp us at 86131806 for self collection.

  • Question : Inquiry related delivery from ken****Dec 09, 2019

  • Question : Inquiry for the item from pat****Nov 17, 2019

    Hi seller if I make purchased for time now can I received it tomorrow?

    Answer : [Re] Inquiry for the item from pat****

    Hi,
    Item will pickup tomorrow and deliver in 1-2 days.

  • Question : Inquiry related delivery from thp****Oct 14, 2019

    Hi can self collect? If order today when will get? I need by tues night. Thanks

    Answer : [Re] Inquiry related delivery from thp****

    Hi yes. we are in until 4pm. or you can vist tomorrow from 1230pm to 4pm.

  • Question : Inquiry related delivery from eth****Sep 05, 2019

    Hi if i buy now when will i receive?

    Answer : [Re] Inquiry related delivery from eth****

    Hi,
    Sorry for missing this, item will normally ship out next working day and qxpress take 1-2 days to deliver.

+View all Notice, FAQ, Q&A >>
Digital Kitchen Household Thermometers-Cooking / Baking / Food / Liquid / Meat / Precise Temperature
Digital Kitchen Household Thermometers-Cooking / Baking / Food / Liquid / Meat / Precise Temperature
Item Q&A
  • Question : Inquiry related delivery from 245****Dec 31, 2019

    Do you do store pickup? Thanks.

    Answer : [Re] Inquiry related delivery from 245****

    Hi Yes. but appt basic. You can whatapps 86131806 to arrange. thanks

20cm PVC Impulse Packaging Sealer with FREE GIFT
20cm PVC Impulse Packaging Sealer with FREE GIFT
Item Q&A
  • Question : Inquiry for the item from vog****Dec 25, 2019

  • Question : Inquiry related delivery from rei****Dec 16, 2019

    Pls check Order no. 311025147. Since 09/12 until now yet to received the parcel. Thank you

    Answer : [Re] Inquiry related delivery from rei****

    Dear customer,

    Sorry for the delay, item will ship out today.

  • Question : Inquiry for the item from ets****Aug 18, 2019

    May I know what is heat gun? Do u sell ?

    Answer : [Re] Inquiry for the item from ets****

    we do have heat gun selling at 18.90. Do message 86131806 if you require thanks

    Question : [Re] Inquiry for the item from ets****

    Hi, do u sell at Q 10, would like to see what kind of hot gun?

    Answer : [Re] Inquiry for the item from ets****

    Hi,
    Sorry for missing this.
    Will reply from Whatapp.

  • Question : Inquiry for the item from lim****Apr 19, 2019

    Can seal this?

    Answer : [Re] Inquiry for the item from lim****

    Hi.

    The machine is for heating purpose, as long it is plastic, shoulbe be no problem.

    Thanks

  • Question : Inquiry related delivery from the****Mar 26, 2019

    I have order from 22nd till now still havent received. Service terrible. See shipping info say fail to deliver.

    Answer : [Re] Inquiry related delivery from the****

    Hi,
    Can i your have oder number?

+View all Notice, FAQ, Q&A >>
*10 PCS* PACK Vacuum Storage Bags Vacuum Compression Storage Bag/TRAVEL COMPRESSION BAG! Vacuum Bag
*10 PCS* PACK Vacuum Storage Bags Vacuum Compression Storage Bag/TRAVEL COMPRESSION BAG! Vacuum Bag
Item Q&A
  • Question : Inquiry for the item from ger****Dec 13, 2019

  • Question : Inquiry related delivery from 233****Dec 09, 2019

  • Question : Inquiry for the item from cah****Nov 12, 2019

    Do you have small size instock?

    Answer : [Re] Inquiry for the item from cah****

    Yes, we have updated the quantity and you may place order anytime.

  • Question : Inquiry for the item from lyz****Oct 24, 2019

    Until now i hv not receive my items. Plse advise.

    Answer : [Re] Inquiry for the item from lyz****

    Order no:307348423

    Question : [Re] Inquiry for the item from lyz****

    If i can wait when u can deliver it?

    Answer : [Re] Inquiry for the item from lyz****

    Very sorry for the delay.
    Qxpress will pcikup your order tomorrow.

  • Question : Inquiry for the item from yla****Oct 02, 2019

    Hi, may I know when do you expect the stocks of small size to arrive?

    Answer : [Re] Inquiry for the item from yla****

    Hi,
    Should be end of oct.

+View all Notice, FAQ, Q&A >>
New Generation Double Wheel ABS Roller AB ROLLER + FREE KNEE PAD
New Generation Double Wheel ABS Roller AB ROLLER + FREE KNEE PAD
Item Q&A
✈️ One Time Use/Disposable ✈️ Travel Companions/Bath Towel/Facial Towel/Toothbrushstorage/BackPack
✈️ One Time Use/Disposable ✈️ Travel Companions/Bath Towel/Facial Towel/Toothbrushstorage/BackPack
Item Q&A
Electric air pump for inflatable floats and air beds | For Home or Car Use
Electric air pump for inflatable floats and air beds | For Home or Car Use
Item Q&A
  • Question : Inquiry related delivery from ang****Dec 06, 2019

    Hi,

    Are you able to deliver by tomorrow? Need to use it in overseas.

    Regards,
    Norman

    Answer : [Re] Inquiry related delivery from ang****

    Hi,
    Item will ship out in 1-2 working days and delivery will take 1-2 days too.

  • Question : Inquiry related delivery from tex****May 07, 2019

FREE SHIPPING! Stretch Luggage Dust Cover / High Quality Luggage Cover Protector
FREE SHIPPING! Stretch Luggage Dust Cover / High Quality Luggage Cover Protector
Item Q&A
  • Question : Inquiry for the item from fba****Dec 05, 2019

  • Question : Inquiry related delivery from che****Apr 28, 2019

  • Question : Inquiry related delivery from typ****Nov 24, 2018

  • Question : Inquiry related delivery from 243****Nov 15, 2018

    Hi Seller,

    My order number is 278101141 which was done on 8 Oct 2018. Since it is on ordinary postage and my address was not complete I haven't received it. Have checked the nearest post office here in Marine Parade and was told if ever they may have returned it to you as they could only keep for 2 weeks. May I know how to get it from you again?

    My order is a stretched Luggage Dust Cover/High Quality Luggage Cover Protector - Type 2 / Colour: Black / Size:L

    Apologies for the inconvenience.

    Many thanks,

    Yoly

    Answer : [Re] Inquiry related delivery from 243****

    Hi,
    You may transfer the postage fee to us and we will proceed to post out.
    Kindly transfer $0.90 by paynow to 86131806

  • Question : Inquiry for the item from wai****Nov 15, 2018

    Dear seller, do you have plain in color blue. Thank you.

    Answer : [Re] Inquiry for the item from wai****

    Size L

    Question : [Re] Inquiry for the item from wai****

    Hi,
    Yes, item instock.

+View all Notice, FAQ, Q&A >>
Air Car Mattress Bed Inflatable Back Seat Travel Bed Camping Sleep Bed Pillows Detachable Separate
Air Car Mattress Bed Inflatable Back Seat Travel Bed Camping Sleep Bed Pillows Detachable Separate
Item Q&A
  • Question : Inquiry related delivery from t87****Dec 03, 2019

    Hi, I need it urgently. Can I self collect withing this 2 to 3 days ?

    Answer : [Re] Inquiry related delivery from t87****


    Hi,
    Yes, you may collect today or tomorrow.
    Do text us at 86131806 before coming.

  • Question : Inquiry from edg****Sep 02, 2019

Water-Resistant Inflatable Self-Inflating Sleeping Air Mat Mattress+ Pillow for Outdoor Camping.
Water-Resistant Inflatable Self-Inflating Sleeping Air Mat Mattress+ Pillow for Outdoor Camping.
Item Q&A
  • Question : Inquiry related delivery from cho****Nov 22, 2019

    If I purchase today (22Nov), will I be able to receive it by 28 Nov? Alternatively, can you advise where can i pick it up? Thanks.

    Answer : [Re] Inquiry related delivery from cho****

    Hi,
    Item will pickup on Monday and you should be able to received on Tuesday/Wednesday.
    or you can text us at 86131806 for self collection.

  • Question : Inquiry related delivery from viv****Sep 28, 2019

    I need the sleeping bag urgently and must have it by 29 Sep. Is it possible for delivery? Else can I self-collect?

    Answer : [Re] Inquiry related delivery from viv****

    Hi,
    Sorry for missin your message, self collect available.

  • Question : Inquiry for the item from yan****Apr 02, 2019

    Hi may know what the weight of the sleeping map? If I order now, Can I receive before 11/04/2019?

    Thx

    Answer : [Re] Inquiry for the item from yan****

    Hi,
    Item about 800g, we will ship out our order next working day, so can receive before 11/04/2019

  • Question : Inquiry for the item from lee****Mar 23, 2019

    Hi how to deflate quickly and how much time needed to deflate? Tks.

    Answer : [Re] Inquiry for the item from lee****

    Dear customer,
    You may refer to the link below:
    https://www.youtube.com/watch?v=R1E5w63TXlQ

  • Question : Inquiry related delivery from sg_****Mar 11, 2019

    Hi, can I do self collection?

    Answer : [Re] Inquiry related delivery from sg_****

    Dear customer,
    Yes, please text us at 86131806 for self collection.

+View all Notice, FAQ, Q&A >>
★Nano Umbrella★ Automatic Lightweight Pocket Umbrella - UV Light Protection
★Nano Umbrella★ Automatic Lightweight Pocket Umbrella - UV Light Protection
Item Q&A
  • Question : Inquiry for the item from ocw****Nov 19, 2019

    Hi, item received but not able to open fully.
    Please advise how open the umbrella fully.
    Thank you.

    Answer : [Re] Inquiry for the item from ocw****

    Never mind, managed to open after using much strength.

    Question : [Re] Inquiry for the item from ocw****

    :)

  • Question : Inquiry related delivery from hch****Sep 01, 2018

    Dear seller

    Ref no: 120922494

    May l know when can l receive my item?

    Answer : [Re] Inquiry related delivery from hch****

    Hi,
    Item posted out few days back, you should be expecting it soon.

    Question : [Re] Inquiry related delivery from hch****

    Hi Seller

    I am still waiting your item, as you told me that already sent out last week why still take so long time ? What is happening?

    Answer : [Re] Inquiry related delivery from hch****

    have you receivied by now? if not kindly submit for non-receipt claim.

  • Question : Still didn't receive missing unbrellaMay 30, 2018

    Hi seller, what happen the missing unbrella deliver?
    Already 10 days i still didn't receive missing unbrella
    from the day u said will send me back . Thanks

    Answer : [Re] Still didn't receive missing unbrella

    Hi, item sent out on Monday evening. kindly wait until this week and see if it arrived.

    Question : [Re] Still didn't receive missing unbrella

    From the day May 17 told u missing umbrella untill today is already more then 3 weeks.
    I still didn't receive the missing umbrella.
    U did answer me that item have already send out on May 28 monday.
    But now already June 6 i still didn't receive yet. what happen???

    Answer : [Re] Still didn't receive missing unbrella

    Hi,
    Replied on earlier inquiry.

  • Question : please send back one more missing blue umberlla to meMay 17, 2018

    Hi seller, just received item. I purchase 4 nano umberlla. (colour: 2 blue , 1 black & 1 green)
    One missing. Only received 3 umberlla, each colour receive one.
    please send back one more missing blue umberlla to me.

    Answer : [Re] please send back one more missing blue umberlla to me

    Hi, we wil check with our packer and get back to you.

    Question : [Re] please send back one more missing blue umberlla to me

    Hi seller , what happen to my missing blue umberlla. been waiting for few days.
    You still didn't get back to me. Please answer.

    Answer : [Re] please send back one more missing blue umberlla to me

    Dear customer,
    Sorry for the late reply.
    Can i have your order number again? so that we can retrieve back your shipping address.

    Question : [Re] please send back one more missing blue umberlla to me

    Order Summary (Date : May 15, 2018 / Cart no. : 118823758
    Order No: 256492810 , 256492811 , 256492812 .
    can i change the colour to green colour. Thanks

    Answer : [Re] please send back one more missing blue umberlla to me

    Ok noted, will send you green colour :)

    Question : [Re] please send back one more missing blue umberlla to me

    Hi seller, what happen the missing umbrella deliver?
    Already 10 days i still didn't receive missing umbrella
    from the day u said will send back to me . Thanks

    Answer : [Re] please send back one more missing blue umberlla to me

    Hi, item sent out on Monday evening. kindly wait until this week and see if it arrived.

  • Question : How u check with yr packer about the missing one blue umberllaMay 20, 2018

    Hi seller, been waiting yr answer for 4 days.
    How u check with yr packer about the missing one blue umberlla. Thanks

    Answer : [Re] How u check with yr packer about the missing one blue umberlla

    Hi,
    Replied on another queries.

+View all Notice, FAQ, Q&A >>
LARGE SIZE Back Support Cushion/Car Seat Cushion/Memory Foam Neck Pillow - MORE THAN 5 COLOURS
LARGE SIZE Back Support Cushion/Car Seat Cushion/Memory Foam Neck Pillow - MORE THAN 5 COLOURS
Item Q&A
  • Question : Inquiry related delivery from arw****Oct 29, 2019

  • Question : Inquiry for the item from hel****Sep 16, 2019

    HI,
    IF ORDER SET *(BACK CUSHION + SEAT CUSHION +$8.19), WHAT IS THE MATERIAL FOR BOTH ?

    Answer : [Re] Inquiry for the item from hel****

    Hi,
    same material which more like Nylon

  • Question : Inquiry for the item from ste****Apr 22, 2019

    Hi seller, may I know if the seat cushion is suitable for use in sitting on the floor ? Thanks

    Answer : [Re] Inquiry for the item from ste****

    Hi yes it is depend on your preference :) thanks

  • Question : Inquiry related return and exchange from ang****Dec 21, 2018

  • Question : Inquiry for the item from xka****Jan 01, 2019

    May i know whether the back cushion is it suitable to use on the bed? Is it able to support when lying ?

    Answer : [Re] Inquiry for the item from xka****

    Hi,
    Not really suitable as It will be too thick when lying.

+View all Notice, FAQ, Q&A >>
300kg Foldable PVC Platform Hand Truck Trolley Heavy Duty With Free Gift
300kg Foldable PVC Platform Hand Truck Trolley Heavy Duty With Free Gift
Item Q&A
  • Question : Inquiry for the item from jun****Oct 21, 2019

    Hi is this no brand or Jasmine trolley?

    Answer : [Re] Inquiry for the item from jun****


    Hi,

    No brand trolley.

  • Question : Inquiry for the item from ren****May 11, 2019

  • Question : Inquiry for the item from 234****Dec 09, 2018

14-55 Inch Fully Adjustable Tilt Triple Arm TV Wall Mount Bracket
14-55 Inch Fully Adjustable Tilt Triple Arm TV Wall Mount Bracket
Item Q&A
  • Question : Inquiry related delivery from hai****Oct 15, 2019

    Hi there. Can I self collect?

    Answer : [Re] Inquiry related delivery from hai****

    Hi,
    Please text us at 86131806 for self collection.

  • Question : Inquiry from ros****Jul 15, 2019

    Hi do u do installation?

    Answer : [Re] Inquiry from ros****

    Hi,
    Sorry, we don't have installation service.

  • Question : Inquiry for the item from wen****Jul 10, 2019

    Hi

    Can it mount xiaomi 4s 43 inch TV. There is a slight difference in the vesa specs as the TV states 225 x 400

    Thanks

    Answer : [Re] Inquiry for the item from wen****

    Hi,
    We are unsure of this as your TV is not vesa compatible.

    Question : [Re] Inquiry for the item from wen****

    Hi base on the specification the TV mention it is vesa compatible but just the dimensions is 225 x 400

    Answer : [Re] Inquiry for the item from wen****

    we can't cofirm if it will fit, but you may try and if it doesn't fit you can return with original condition.

  • Question : Inquiry for the item from bin****Apr 23, 2019

    Does this fit a 55 inch tv ?

    Answer : [Re] Inquiry for the item from bin****

    Hi yes it is up to 55inch thanks

  • Question : Inquiry for the item from bin****Apr 23, 2019

+View all Notice, FAQ, Q&A >>
Japan Diatomite Mat / Coasters Highly absorbent / Bath floor Mat Anti-Skid
Japan Diatomite Mat / Coasters Highly absorbent / Bath floor Mat Anti-Skid
Item Q&A
  • Question : Inquiry for the item from dal****Sep 13, 2019

    Hi, do you have existing stock for diatomite mat (39 x 60cm)? Thanks

    Answer : [Re] Inquiry for the item from dal****

    Dear customer,

    Yes, all colours in stock.

    Question : [Re] Inquiry for the item from dal****

    Thank you

    Answer : [Re] Inquiry for the item from dal****

    Thank you

    Question : [Re] Inquiry for the item from dal****

    no problem :)

  • Question : Inquiry related delivery from woo****Jan 14, 2018

    Hi can I ask if I order now, can I request for delivery to be on Saturday morning as otherwise I’m not at home

    Answer : [Re] Inquiry related delivery from woo****

    Hello, we can try to put a remark there, but it's still depending on Qxpress delivery team :)

  • Question : Enquiry - Japan Diatomite MatDec 16, 2017

    Hi

    May I know how do I wash it?

    Answer : [Re] Enquiry - Japan Diatomite Mat

    Hi,

    There is abrasive paper inside so remove the dirt.

    Question : [Re] Enquiry - Japan Diatomite Mat

    Noted, thank you.

    Answer : [Re] Enquiry - Japan Diatomite Mat

    I problem :)

  • Question : Order 238993852Dec 09, 2017

    Hi seller, please advice when item will be shipped out.
    My order 238993852. I have ordered on 6th Dec 2017.
    But the status still shows shipping scheduled on 8th Dec 2017.
    Is there any delay or the item is no longer in stock?
    Kindly let me know if there is any issue. I have already email inquiry to you.
    Please let me know on the status update for the item.
    Thank you.

    Answer : [Re] Order 238993852

    Item pickup by qxpress :)

FREE SHIPPING! Mini portable Sewing Machine/ Home use sewing machine power and battery dual use
FREE SHIPPING! Mini portable Sewing Machine/ Home use sewing machine power and battery dual use
Item Q&A
  • Question : Inquiry for the item from fou****Sep 10, 2019

  • Question : Inquiry from 241****Aug 14, 2019

    Hihi

    My Mini Sewing machine just came in yesterday... the adapter plug does not work! Power supply is for input 100-240AC, model of the plug is SW05-SO55-05. Please advise?

    Answer : [Re] Inquiry from 241****

    Hi Helen,
    As spoken, we will send you a repalcement by normall mail.

  • Question : Inquiry for the item from bec****May 24, 2019

    . Power cord wire looked like it had melted at certain sections. Help! Seller. Is it safe to you the charger? Do I get replacement power plug.can you check the photos that I hv upload in my review.

    Answer : [Re] Inquiry for the item from bec****

    More problems are spotted. There is no bobbin cover. The bobbin is exposed.

    Question : [Re] Inquiry for the item from bec****

    Will test machine tmrw after reading instructions. I hope I will not find more problems.

    Answer : [Re] Inquiry for the item from bec****

    Bobbin cover is shown in the instructions manual

    Question : [Re] Inquiry for the item from bec****

    Hi Let us check and get back soon.

  • Question : Inquiry for the item from not****Mar 28, 2019

    Does 505A work for bottom jeans?

    Answer : [Re] Inquiry for the item from not****

    Hi,
    Yes, should be good.

  • Question : Inquiry for the item from abi****Jun 11, 2018

    Hi,
    I receive the sewing machine last week. The sewing machine can only work on batteries and not adapter. How do I exchange for a new adapter? How to hear from you asap. Thanks

    Answer : [Re] Inquiry for the item from abi****

    Hi,
    Replied on earlier inquiry.

    Question : [Re] Inquiry for the item from abi****

    Hi Seller,

    Pls advise when u will send out the adaptor as I have not received it yet. Thanks

    Answer : [Re] Inquiry for the item from abi****

    Hi,
    Can i have your full address again, we will check with our packer.

+View all Notice, FAQ, Q&A >>
Pull Up Door Way Gym Chin Up Bar Doorway Fitness Doorway Pull-up/Chin-up **No drilling required**
Pull Up Door Way Gym Chin Up Bar Doorway Fitness Doorway Pull-up/Chin-up **No drilling required**
Item Q&A
  • Question : Inquiry for the item from 245****Sep 09, 2019

  • Question : Inquiry related delivery from naf****Aug 12, 2019

    Do do self collection?

    Answer : [Re] Inquiry related delivery from naf****

    Dear customer,
    Yes, please text us at 86131806 for self collection.

  • Question : Inquiry for the item from flo****Aug 26, 2018

    What is the min width of door frame require to fix this up? My new bto door frame is quite narrow / small. I am afraid once i fix up..the door cannot close.

    Answer : [Re] Inquiry for the item from flo****

    We are not sure the min width required, but the side diameter is about 5cm

Premium Anti-Burst Gym Ball Yoga Ball 55/65/75/85 cm. Professional Grade Free Pump!
Premium Anti-Burst Gym Ball Yoga Ball 55/65/75/85 cm. Professional Grade Free Pump!
Item Q&A
  • Question : Inquiry for the item from vsm****Aug 18, 2019

    How to inflate the ball? Demonstration pls

    Answer : [Re] Inquiry for the item from vsm****

    Hrllo

    Question : [Re] Inquiry for the item from vsm****

    Hi, we dont have the video currently. Will check it and get back. thanks

    Answer : [Re] Inquiry for the item from vsm****

    Need it urgent.pls send asap.Thabks

    Question : [Re] Inquiry for the item from vsm****

    Hi,
    item should be delivered.

  • Question : Inquiry for the item from lig****Apr 09, 2019

    How much weight can it withstand?

    Answer : [Re] Inquiry for the item from lig****

    Hi Lee,

    May I look which size you are looking at?

    Thanks,
    Little Helper

    Question : [Re] Inquiry for the item from lig****

    I've purchase size 65 from your store. Just wonder how much it can withstand

    Answer : [Re] Inquiry for the item from lig****

    Hi,

    Kindly see below for your reference.

    Thick PVCMax Load : 200KG

    Regards,
    little Helper

  • Question : Inquiry for the item from con****Apr 07, 2019

    How do I pump the ball

    Answer : [Re] Inquiry for the item from con****

    Hi It does comes with pump and you can pump with it.

    Regards,
    Little Helper

  • Question : Inquiry for the item from sas****Dec 08, 2018

    Hi Seller, may inknwondoes this gym ball prohase comes with the air pump?

    Answer : [Re] Inquiry for the item from sas****

    Hi,
    Yes, comes with pump.

  • Question : Inquiry related delivery from yel****Jul 17, 2018

    Hi. What's the outcome of my order? Ordered 8 units last Thursday but till now receive no news from you.

    Answer : [Re] Inquiry related delivery from yel****

    Hi,
    Sorry for the late reply, we don't have enough stock and the couldn't update on the listing in time..
    We are checking the ETA for new stock.

    Question : [Re] Inquiry related delivery from yel****

    I cannot wait, i need them urgently. I will cancel order then. Kindly refund me the amount. Tks.

    Answer : [Re] Inquiry related delivery from yel****

    ok sure, we will proceed.

+View all Notice, FAQ, Q&A >>
26 inch Industrial fan / wall fan / stand fan / metal fan / Industrial wall fan
26 inch Industrial fan / wall fan / stand fan / metal fan / Industrial wall fan
Item Q&A
  • Question : Inquiry from s71****Aug 16, 2019

    My Order no. 301234008
    I Just received the item, I ordered a Wall Fan but you delivered a stand fan and moreover, there is missing nut which I can't even install the stand fan.

    Answer : [Re] Inquiry from s71****

    I like to exchange for a wall mount fan

    Question : [Re] Inquiry from s71****

    hi sure. We are sorry for any inconvenience. let me check with team and get back on your item.

    Answer : [Re] Inquiry from s71****

    Hi, how soon can you do the exchange?

    Question : [Re] Inquiry from s71****

    Hi,
    Our colleague will visit you on Next monday for the exchange, is afternoon 2pm-5pm good for you?

    Answer : [Re] Inquiry from s71****

    Yes ok for me, Thanks!

    Question : [Re] Inquiry from s71****

    You suppose arrange to exchange the fan today... I waited for your colleague for the whole afternoon and no show.
    Doing business like that not honest, I spend $95 for a fan that cannot fix up to use!

    Answer : [Re] Inquiry from s71****

    Item exchanged, very sorry about this.

    Question : [Re] Inquiry from s71****

    Thanks for the exchange! Let me know your lobang for the canon printer toner, thanks!

    Answer : [Re] Inquiry from s71****

    Thanks for the exchange! Let me know your lobang for the canon printer toner, thanks!

FLAT PRICE! Coin Bank/Piggy Bank/ATM Money Cash/Auto Money Roller Children Kids Educational Toys
FLAT PRICE! Coin Bank/Piggy Bank/ATM Money Cash/Auto Money Roller Children Kids Educational Toys
Item Q&A
  • Question : Inquiry for the item from Bha****Aug 26, 2019

    Hi. I had just placed order this morning. May I know when will I receive the item. Need it urgently. Thanks

    Answer : [Re] Inquiry for the item from Bha****

    Hi,
    Qxpress will pickup tomorrow.

    Question : [Re] Inquiry for the item from Bha****

    Great. Thanks seller

    Answer : [Re] Inquiry for the item from Bha****

    :)

  • Question : Inquiry for the item from eri****Aug 23, 2019

    how to activate the voice command ? what is the default password?

    Answer : [Re] Inquiry for the item from eri****

    Hi,
    There is no voice command function, default password is 000

  • Question : Inquiry for the item from Jer****Aug 02, 2019

  • Question : Inquiry from Wuz****Jul 30, 2019

    I brought the item for some time back, I forgot how to set the password?

    Answer : [Re] Inquiry from Wuz****

    Dear customer,
    Change the password, follow these steps:

    1 Enter the current password (default 0000) to open the safe door.

    2 Long press "*" key, the indicator flashes.

    3 within 15 seconds, enter a new 4-digit password and press "#" to confirm to store the new password. Light stops flashing.

    Note: If the new password is not entered within 15 seconds, the program will stop, you must restart the program.

    4 Release the "*" character button and close the door.

  • Question : Inquiry related delivery from mom****Mar 21, 2019

+View all Notice, FAQ, Q&A >>
Digital Forehead Thermometer/ infrared digital thermometer/8 In 1 thermometer
Digital Forehead Thermometer/ infrared digital thermometer/8 In 1 thermometer
Item Q&A
  • Question : Inquiry related delivery from mis****Jul 15, 2019

    hi seller,

    my payment was made on 11th JULY, kindly advise expected delivery date? thanks!

    Answer : [Re] Inquiry related delivery from mis****

    Dear customer,
    Sorry for the delay, item posted out.

    Question : [Re] Inquiry related delivery from mis****

    Ok well noted..tqvm!

    Answer : [Re] Inquiry related delivery from mis****

    No problem :)

  • Question : Inquiry for the item from 234****Jul 05, 2019

    Hi, can i go to your shop direct collect?

    Answer : [Re] Inquiry for the item from 234****

    Hi,
    Yes, you may text us at 86131806 for store collection.

  • Question : Inquiry for the item from chu****Apr 17, 2019

    Is this ready stock?

    Answer : [Re] Inquiry for the item from chu****

    Hi Yes this is new stock.

    Thanks

  • Question : Any stock?Jun 18, 2018

    Hi, if order today, roughly when can I receive?
    thk u

    Answer : [Re] Any stock?

    Hi,
    if by Qxpress, it will take 1-2 days and pickup will be tomorrow.

FREE SHIPPING!!! Travel Organiser Bag In Bag Organizer Travel Pouch Make up bag Make up pouch
FREE SHIPPING!!! Travel Organiser Bag In Bag Organizer Travel Pouch Make up bag Make up pouch
Item Q&A
  • Question : Inquiry for the item from che****Jul 14, 2019

    Hi seller,

    I have contacted you privately but no replies from you. The 6 in one travel organizer that i received are not the same size as the one on your website.

    Pls send me the correct sized items.

    Thanks

    Answer : [Re] Inquiry for the item from che****

    From your website

    Question : [Re] Inquiry for the item from che****

    This is the smallest size pouch. Different from your website

    Answer : [Re] Inquiry for the item from che****

    Hi,
    Replied on earlier inquiry.

  • Question : Inquiry related return and exchange from fem****Jun 04, 2019

    I ordered a travel pouch buy received a multi purpose pouch instead. Have been trying to contact seller for almost a week now but no reply!

    Answer : [Re] Inquiry related return and exchange from fem****

    Hi,
    Replied on another inquiry.

  • Question : Inquiry related delivery from 211****Nov 25, 2018

    Please refer to my orders #283441189 & 283441190. Submitted and paid for this orders on Nov 15, but have not received items. Kindly check and revert.

    Answer : [Re] Inquiry related delivery from 211****

    Hi,
    Very sorry for the delay.
    Packer just informed us that they missed out this order due to green is not available, do you mind grey or navy blue?

    Question : [Re] Inquiry related delivery from 211****

    Please send the navy blue. Thanks

    Answer : [Re] Inquiry related delivery from 211****

    Noted with thanks! item posted already.

  • Question : Inquiry for the item from sky****Jun 02, 2018

    Please provide the dimension for the bag in bag after expansion.

    Answer : [Re] Inquiry for the item from sky****

    Hi,
    It's about 9cm

  • Question : Inquiry for the item from ang****Dec 14, 2017

    Your 6 in 1 organizer in red is the wine red? Would like to purchase. Looking forward to your reply.

    Answer : [Re] Inquiry for the item from ang****

    The red is more in watermelon red, it's different from wine red.

+View all Notice, FAQ, Q&A >>
Anti Theft USB Charging Backpack Laptop Travel Bag sling bag Waterproof bag
Anti Theft USB Charging Backpack Laptop Travel Bag sling bag Waterproof bag
Item Q&A
FLAT PRICE! Premium NBR Yoga Mat Exercise Mats 10 MM Thickness
FLAT PRICE! Premium NBR Yoga Mat Exercise Mats 10 MM Thickness
Item Q&A
  • Question : Inquiry from sal****Jun 07, 2019

  • Question : Inquiry for the item from 233****Jun 06, 2019

    Hello Seller,

    I am looking at 60pcs grey or black NBR yoga mat 10mm that have no branding. Do you have stock?

    What is the packaging? Hope to hear from you soon.

    You can contact me at sales@dionisa.com.sg or 90625909

    Thank you

    Regards
    Joelle

    Answer : [Re] Inquiry for the item from 233****

    Hi Joelle,

    Well notedand thanks for your call. My person in charge will contact you soon by today.

  • Question : Inquiry for the item from joy****Oct 21, 2018

  • Question : Inquiry for the item from ant****May 24, 2018

    Hello,

    May I check if u have brown colour Yoga mat?

    Answer : [Re] Inquiry for the item from ant****

    Hi,
    Sorry we don't have it in brown colour.

    Question : [Re] Inquiry for the item from ant****

    Noted. Tks

    Answer : [Re] Inquiry for the item from ant****

    :)

  • Question : Order No. 254291577Apr 24, 2018

    Dear Seller, I just received the yoga mat. It does not come with a free strap + carry bag as indicated on the item page. I've copied the following info from your page (please see below):

    Product Dimension : 61cm x 10cm x 183cm
    What is in the box :1x Yoga mat, 1x Free strap, 1x Free carry bag

    are you able to send the the strap and carry bag to me asap? thanks!

    Answer : [Re] Order No. 254291577

    Dear customer,
    We are sorry that the write up did not indicated there is an option for starp carry
    As our strap and carry bag is out of stock therefore we only left with yoga mat only option.

    Question : [Re] Order No. 254291577

    Dear Seller, without the strap/carry bag, i'm unable to bring the yoga mat to my yoga class. Can I return the yoga mat to you for a full refund? please advise how to return the mat to you. thanks.

    Answer : [Re] Order No. 254291577

    Dear Seller, please let me know how to return the mat to you for a full refund. If I do not hear from you, I'll file a non-receipt claim. thanks.

    Question : [Re] Order No. 254291577

    Dear customer, replied on whatapp.

+View all Notice, FAQ, Q&A >>
8 Design! LazySofa/Floor Sofa/Foldable Sofa/Sofa bed/Lazy Sofa Home Seat
8 Design! LazySofa/Floor Sofa/Foldable Sofa/Sofa bed/Lazy Sofa Home Seat
Item Q&A
  • Question : Inquiry for the item from 241****Jun 04, 2019

    RESTOCK FOR BRITISH FLAG (LARGE SIZE)

    Hi,

    I am interested to purchase the Large size of the British flag model. When will there be stock for this model?

    Thanks.

    Answer : [Re] Inquiry for the item from 241****

    Hi,
    As factory stop production for bristish flag for the time being, new stock won't be coming anytime soon.

  • Question : Inquiry for the item from jun****Jun 01, 2019

  • Question : Inquiry for the item from cat****May 20, 2019

    Hi,
    I'm interested to get the British flag design. Can you advise when will you have stock? Thanks!

    Answer : [Re] Inquiry for the item from cat****

    Hi for british flag, we left small size. If you are ok with small, item can be pack today and pick up tomorrow. thanks

  • Question : Inquiry related delivery from luv****Feb 28, 2019

    Hi May I check if u ship oversea? To Indonesia.

    Answer : [Re] Inquiry related delivery from luv****

    Hi,
    Sorry, We don' ship oversea.

  • Question : Inquiry for the item from Kel****Oct 15, 2018

    Dear Seller, why you cancelled my order for British Flag when you still listing the item with Qty 2?

    Answer : [Re] Inquiry for the item from Kel****

    Dear customer,
    Sorry that our qty isn't update correctly, we have change to qty 0

+View all Notice, FAQ, Q&A >>