Q&A board

Q & A Lists
Item Question & Answer
Japan Horse Oil Cream Herb Hill Furano Collagen Face Skin Anti-aging Q10 Lavender Scent
Japan Horse Oil Cream Herb Hill Furano Collagen Face Skin Anti-aging Q10 Lavender Scent
Item Q&A
  • Question : Inquiry for the item from skystarshellFeb 22, 2021

    Hi, after apply toner directly apply this product, right?
    not need to apply any serum before this product, right

    Answer : [Re] Inquiry for the item from skystarshell

    Yes

    Question : [Re] Inquiry for the item from skystarshell

    any toner recommend for me before i apply this japan horse oil cream.

    Answer : [Re] Inquiry for the item from skystarshell

    Sorry we don’t sell toner.

    Question : [Re] Inquiry for the item from skystarshell

    so, not need to apply toner, directly apply this horse oil cream can or not?
    this horse oil cream can be used for day and night?

    Answer : [Re] Inquiry for the item from skystarshell

    Can use this horse oil cream without toner. This cream also can use for day and night. Some customers and me found it’s too rich, so use only at night.

    Question : [Re] Inquiry for the item from skystarshell

    Thanks for clear me up.

    Answer : [Re] Inquiry for the item from skystarshell

    The alba just for certain area, not whole face, only eye zones and “laughing lines”. The horse oil cream can apply whole face except eye zone. Apply Alba first then horse oil cream.

    Question : [Re] Inquiry for the item from skystarshell

    noted with thanks

    Answer : [Re] Inquiry for the item from skystarshell

    {blushing}

    Question : [Re] Inquiry for the item from skystarshell

    Morning, i just want to confirm again after apply Alba for eye and laughing lines, then apply horse oil cream over the face, then , horse oil cream can apply again on eye and laughing lines or not?

    Answer : [Re] Inquiry for the item from skystarshell

    Morning, i just want to confirm again after apply Alba for eye and laughing lines, then apply horse oil cream over the face, then , horse oil cream can apply again on eye and laughing lines or not?

    Question : [Re] Inquiry for the item from skystarshell

    Horse oil cream cannot apply on eyes. Horse oil cream can apply on laughing lines

    Answer : [Re] Inquiry for the item from skystarshell

    Your mean i apply alba on eye and laughing lines, after that, apply horse oil cream on whole face except eye area. is it right?

    Question : [Re] Inquiry for the item from skystarshell

    Yes

    Answer : [Re] Inquiry for the item from skystarshell

    Noted with thanks. except this horse oil cream, any better or recommend cream for my age 48 years. those cream must combined with toner, serum, and for anti-aging. because i quite lazy also.
    thank you

    Question : [Re] Inquiry for the item from skystarshell

    for day and night also.

  • Question : Inquiry from viviansalem343Jan 16, 2021

  • Question : Inquiry for the item from guttux18Sep 04, 2020

    hello! Is there an expiry on the horse oil? Cant seem to find it anywhere.

    Answer : [Re] Inquiry for the item from guttux18

    Hi there is no expiry date and manufacturing date on the product. Their products are not mass production, all stock are “fresh” and it comes every 2 weeks. Regards

  • Question : Inquiry for the item from tor****Jul 08, 2020

  • Question : Inquiry from Les****Jun 16, 2020

    Hihi since u are selling lavender cream from Furano/Hokkaido, is it possible to also sell the lavender snacks (eg. Packaged cookies / steam cakes) from the flower farms there? Cos I can't seem to find any agent to bring over to Singapore from Furano.. Let me know thank u!

    Answer : [Re] Inquiry from Les****

    Hi, thank you for your support. Now, as the covid-19, the Herb Hill Furano is closed temporarily, all food products production is stopped too. Once they re-open, HHF will inform me. Hope you can leave me your contact email or number. Btw, we are not planning to sell those food products online. Due to their expiry date is short and storage issues. But we can order for you, must meet the min. purchase amount, then Japan will ship to you directly. Regards

    Question : [Re] Inquiry from Les****

    Thanks for your reply! Oh dear I guess I have to order really A LOT before they will ship over... Haha is ok then!

    Answer : [Re] Inquiry from Les****

    hmmm, I have no idea yet as HHF haven't advise the price. But better to meet the min. weight for EMS Japan. Regards

    Question : [Re] Inquiry from Les****

    And may I know what is the expiry date? I have received but it's not printed on the jar. Pls advise

    Answer : [Re] Inquiry from Les****

    Hi there is no expiry date and manufacturing date on the product, we import the stock every month, sure “fresh”. Regards

+View all Notice, FAQ, Q&A >>
HOKKAIDO JAPAN Q10 ♥ORGANIC SUPER MOISTURISER♥ (140g) Water Cream
HOKKAIDO JAPAN Q10 ♥ORGANIC SUPER MOISTURISER♥ (140g) Water Cream
Item Q&A
  • Question : Inquiry for the item from skystarshellFeb 22, 2021

    Dear,

    this can be night cream for repair skin or not?
    after toner, directly apply this, need to apply serum or not?
    please advise me. and for anti aging suitable to use or not?
    or any recommend for me. thank you

    Answer : [Re] Inquiry for the item from skystarshell

    Hi this cream just like moisturiser, can use day and night, but this is not repair cream. And, this is multifunction cream, it combines toner, serum and essence functions. This is good for whitening, anti-aging and moisture skin, some customers said their face pores are minimise too. If you have any questions, please do not hesitate to contact us again. Regards

    Question : [Re] Inquiry for the item from skystarshell

    Hi, i got bought Alba Japan SS Extreme wrinkle repair cream eye from you. so, which product (alba japan ss / water cream) sould i apply on my face first?

  • Question : Inquiry for the item from tanhweecheng711Jan 14, 2021

    May I know is this cream a day or night cream? And whether suitable for matured skin? Thanks.

    Answer : [Re] Inquiry for the item from tanhweecheng711

    Yes this is suitable all kinds of skin types. It can be used for day and night. Regards

  • Question : Inquiry for the item from zingOct 26, 2020

    How is this different from the lavender Q10 with horse oil cream

    Answer : [Re] Inquiry for the item from zing

    Hi. This is water cream, just like moisturiser. Horse oil cream is a nourishing cream, thicker than water cream. You may use both together at night.

    Question : [Re] Inquiry for the item from zing

    Will the horse oil cream clog the face pores

    Answer : [Re] Inquiry for the item from zing

    I sold this cream more than 10 years, never heard that.

  • Question : Inquiry for the item from jamieOct 10, 2020

  • Question : Inquiry for the item from EveSep 25, 2020

    Hi, which product would you recommend as body cream for people with dry and sensitive skin ?

    Answer : [Re] Inquiry for the item from Eve

    Highly recommended the herb hill furano medicated horse oil cream. It’s not oily and no bad smell. This is suitable for face and body.

    Question : [Re] Inquiry for the item from Eve

    Sorry, my girl refused to use horse oil cream. Is there any other type without horse oil ?

    Answer : [Re] Inquiry for the item from Eve

    The q10 uv water cream (gold color box), herb hill furano water cream and honey royal jelly gel also good for young skin.

    Question : [Re] Inquiry for the item from Eve

    Noted with thanks.

    Answer : [Re] Inquiry for the item from Eve

    {blushing}

+View all Notice, FAQ, Q&A >>
Japan Medicated Horse Oil Cream NATURAL MOISTURISING Collagen Face Body (No Scent/Lavender Scent)
Japan Medicated Horse Oil Cream NATURAL MOISTURISING Collagen Face Body (No Scent/Lavender Scent)
Item Q&A
  • Question : Inquiry related delivery from tiara_1707Jan 21, 2021

    How if i want send to indonesia?

    Answer : [Re] Inquiry related delivery from tiara_1707

    Sorry can’t

  • Question : Inquiry for the item from konnichiwaAug 04, 2020

    Can this be used for new born babies?

    Answer : [Re] Inquiry for the item from konnichiwa

    Not recommend

  • Question : Inquiry for the item from ger****May 31, 2020

  • Question : Inquiry for the item from 12z****Apr 30, 2020

    Good afternoon
    May I know when you plan to sell Showa Shinzan Horse Oil Cream & Herb Hill Furano Medicated Horse Oil Cream again?
    Thanks!

    Answer : [Re] Inquiry for the item from 12z****

    Hi the Showa new stock will not come so soon as the supplier increases our cost unreasonable. The herb hill furano one is on the way, waiting singpost to deliver to me, should be in these few days

    Question : [Re] Inquiry for the item from 12z****

    Ok thanks. Will watch out for the herb hill stock then:)

    Answer : [Re] Inquiry for the item from 12z****

    hi, new stock of herb hill furano medicated horse oil cream arrived. regards

    Question : [Re] Inquiry for the item from 12z****

    Hi thanks for the update. I would like to buy several. May I know if you will be discounting it & if so, when please?

    Answer : [Re] Inquiry for the item from 12z****

    For my shop, no discount for the coming few days. But you may check Qoo10, Qoo10 always offer discount coupon. Regards

    Question : [Re] Inquiry for the item from 12z****

    Ok. Thanks:)

    Answer : [Re] Inquiry for the item from 12z****

    :)

INCREDIBLE MOISTURISER Collagen Water Cream Japan SPA Water UV Face Skin **Buy 3 free 1 Small Size
INCREDIBLE MOISTURISER Collagen Water Cream Japan SPA Water UV Face Skin **Buy 3 free 1 Small Size
Item Q&A
  • Question : Inquiry for the item from jasminetjm7Jan 07, 2021

  • Question : Inquiry for the item from jeanette seaSep 18, 2020

    Can we apply uv water cream q10 around the eyes?

    Answer : [Re] Inquiry for the item from jeanette sea

    That’s not mentioned from the manufacturer, but apply on eye tail will be good to smooth the fine lines.

  • Question : Inquiry for the item from LJHSep 05, 2020

  • Question : Inquiry for the item from 250****Jun 24, 2020

    May I know what is the expire date for Water Cream and Moisture Essence?

    Answer : [Re] Inquiry for the item from 250****

    Hi, the water cream expiry date is Year 2022, there is no expiry date or manufacturing date on the moisture essence, but it came at Feb 2020, sure "fresh". Regards

  • Question : Inquiry from gue****Jun 19, 2020

    Hi ,
    The price $48.00 is include 3 bottle + 1 small size ?

    Answer : [Re] Inquiry from gue****

    yes, correct

+View all Notice, FAQ, Q&A >>
Japan Horse Oil Cream Body Face Itchy Dry Skin Showa Shinzan Kuma Bokujo [2020 Latest Version]
Japan Horse Oil Cream Body Face Itchy Dry Skin Showa Shinzan Kuma Bokujo [2020 Latest Version]
Item Q&A
  • Question : Inquiry for the item from belle8672Dec 23, 2020

  • Question : Inquiry for the item from i_1_thisNov 11, 2020

  • Question : Inquiry for the item from LTAug 19, 2020

  • Question : Inquiry for the item from kri****Jun 16, 2020

  • Question : Inquiry for the item from reg****Jun 11, 2020

    Hi, may I check if you can allow S$10 discount coupon for purchase above S$150 ? I am unable to use your S$10 voucher for my above S$150 purchase. Thank you for re stocking this product.

    Answer : [Re] Inquiry for the item from reg****

    Thank you for purchase. Because this item is on sales now, coupon is not applicable. The shop coupon and Qoo10 coupon only applicable for normal price items. Regards

+View all Notice, FAQ, Q&A >>
Handmade Hokkaido Hidaka Pure Horse Oil Soap Face Body (100g x 2pc) Very Dry/Minor Skin Problem
Handmade Hokkaido Hidaka Pure Horse Oil Soap Face Body (100g x 2pc) Very Dry/Minor Skin Problem
Item Q&A
  • Question : Inquiry for the item from kittybb89Dec 05, 2020

    hi, may I know how many pieces in a big box? as my helper wanna buy this to bring it home with her once her contract is due.
    thanks and best regards
    Kitty

    Answer : [Re] Inquiry for the item from kittybb89

    This is 2 pieces in one box

    Question : [Re] Inquiry for the item from kittybb89

    hmm.. I am referring to a big box. as I believe buying a big box will be much cheaper in getting 2pcs/box. thx

    Answer : [Re] Inquiry for the item from kittybb89

    All are standard price. If buy more, you may use the shop coupon and Qoo10 coupon

    Question : [Re] Inquiry for the item from kittybb89

    ok noted with thanks..

  • Question : Inquiry for the item from sharonteo1Oct 02, 2020

    Hello seller, I refer to your horse oil which I had purchased twice.
    Since this week, I am unable to locate your product in Qoo10.
    I wish to purchase more as gifts.

    Answer : [Re] Inquiry for the item from sharonteo1

    This hidaka pure horse oil is out of stock now. New stock will come next week. How many you need? I reserve for you

    Question : [Re] Inquiry for the item from sharonteo1

    What is the price?

    Answer : [Re] Inquiry for the item from sharonteo1

    The soap is $22.9, the hidaka pure horse oil is $29.9, horse oil + soap $50

    Question : [Re] Inquiry for the item from sharonteo1

    I need the hidaka pure horse oil but not the soap.

    Answer : [Re] Inquiry for the item from sharonteo1

    I need the hidaka pure horse oil but not the soap.

    Question : [Re] Inquiry for the item from sharonteo1

    The horse oil is $29.9, stock haven’t arrived

    Answer : [Re] Inquiry for the item from sharonteo1

    Let me know when it arrives. Especially when there is promotion 😊 Thank you very much!

    Question : [Re] Inquiry for the item from sharonteo1

    Let me know when it arrives. Especially when there is promotion 😊 Thank you very much!

    Answer : [Re] Inquiry for the item from sharonteo1

    Sure

  • Question : Inquiry for the item from kit****Mar 29, 2020

  • Question : Inquiry for the item from lie****Jan 10, 2020

    Hello Seller,

    I want to buy your horse oil cream and saw this soap. I have a very very dry skin, can I use this soap on my body? Thereafter I will use the horse oil cream. If not is there any other better recommendation?

    Thank you very much.

    Answer : [Re] Inquiry for the item from lie****

    yes, this soap can use on face and body and this is good for very dry skin. After shower, use horse oil cream. Hidaka is pure horse oil, this is oily but absorb fast. You won't feel sticky afterward. Regards

    Question : [Re] Inquiry for the item from lie****

    Hello Seller,

    Thank you very much for your fast response. I think i will proceed to buy this soap together with the Japan Medicated Horse Oil Cream. Hope it helps on my problem dry skin.

    Thank you.

    Answer : [Re] Inquiry for the item from lie****

    Hello Seller

    I have just placed my order on the soap and medicated horse oil cream.

    Thank you very much.

    Question : [Re] Inquiry for the item from lie****

    thank you

  • Question : Inquiry for the item from jol****Nov 26, 2019

    Hi seller, will you be restocking the horse oil soap?

    Answer : [Re] Inquiry for the item from jol****

    hi. this soap has to order from Japan. how many you need? btw, I will be away from tomorrow until 09 Dec. Once receive your reply, I will order from Japan and deliver to you after 10 Dec. Regards

    Question : [Re] Inquiry for the item from jol****

    How much are you selling? If price ok might take 6pcs

    Answer : [Re] Inquiry for the item from jol****

    in Qoo10, the price is $24 for 1. if you take 6 bxes (1 box 2 pieces), it will be $115. may I have your contact number?

    Question : [Re] Inquiry for the item from jol****

    98208157

    Answer : [Re] Inquiry for the item from jol****

    Ok

+View all Notice, FAQ, Q&A >>
Japan Horse Oil Cream Premium GOLD Flake / Foil Q10 Vit. E Lavender Anti-age Absorb Fast Non-Oily
Japan Horse Oil Cream Premium GOLD Flake / Foil Q10 Vit. E Lavender Anti-age Absorb Fast Non-Oily
Item Q&A
  • Question : Inquiry for the item from meilengDec 09, 2020

  • Question : Inquiry related delivery from meilengDec 03, 2020

  • Question : Inquiry for the item from yu_****Sep 01, 2019

    Will there be any sales price coming up soon? I missed the $32.90 sales

    Answer : [Re] Inquiry for the item from yu_****

    Hi sorry $32.9 promotion is over. But we still on promotion at $34.9. Thx

    Question : [Re] Inquiry for the item from yu_****

    Can i check if this item can be used on face? Is it authentic from Japan?

    Answer : [Re] Inquiry for the item from yu_****

    Yes can use on face and authentic from Japan

    Question : [Re] Inquiry for the item from yu_****

    Thanks. I have ordered, order# 302711983, would appreciate if you can send a horse oil soap sample for me to try. Thanks

    Answer : [Re] Inquiry for the item from yu_****

    Thank you for the order. Qxpress will delivery to you on Tuesday or Wednesday. I am sorry that no more horse oil soap available now. Thx

Japan ORGANIC MOISTURISER All-in-One Collagen Water Cream Skin Lotion Emulsion Essence Foundation
Japan ORGANIC MOISTURISER All-in-One Collagen Water Cream Skin Lotion Emulsion Essence Foundation
Item Q&A
  • Question : Inquiry for the item from maskitty69Dec 08, 2020

    Hi, may i noe the source of placenta pse, thx....

    Answer : [Re] Inquiry for the item from maskitty69

    Sea creatures

  • Question : Inquiry for the item from maskitty69Nov 22, 2020

    Hi, may i know fhe source oollagen pse, thank you

    Answer : [Re] Inquiry for the item from maskitty69

    From sea creatures

  • Question : Inquiry for the item from ccNov 22, 2020

    Hi, can this cream be used at night since it acts as a foundation based?

    Answer : [Re] Inquiry for the item from cc

    Yes can. It is not cosmetic, it is skincare.

  • Question : Inquiry for the item from biyin1990Sep 23, 2020

  • Question : Inquiry for the item from katherineJul 23, 2020

    Hi, can I know when are the expiry date for the 3 tubes set? Thank you!

    Answer : [Re] Inquiry for the item from katherine

    Hi there is no expiry date and manufacturing date on the product. Their products are not mass production, all stock are “fresh” and it comes every 2 weeks. Regards

+View all Notice, FAQ, Q&A >>
Japan Medicated Horse Oil Skincare Cream Face Body Acne Burns Dry Skin Allergy Itchy Rashes
Japan Medicated Horse Oil Skincare Cream Face Body Acne Burns Dry Skin Allergy Itchy Rashes
Item Q&A
  • Question : Inquiry for the item from WRM1984Nov 26, 2020

  • Question : Inquiry for the item from CuriouskidSep 20, 2020

  • Question : Inquiry for the item from foodloverAug 31, 2020

  • Question : Inquiry for the item from RasAug 01, 2020

  • Question : Inquiry for the item from RasnowieJul 15, 2020

    Will this product helps to reduce scar marks?

    Answer : [Re] Inquiry for the item from Rasnowie

    Yes it can. But needs some time. Except this, herb hill furano lavender horse oil cream also got good reviews. Regards

+View all Notice, FAQ, Q&A >>
**100% Pure** Japan Hidaka Premium Gold Horse Oil for Dry Itchy Skin
**100% Pure** Japan Hidaka Premium Gold Horse Oil for Dry Itchy Skin
Item Q&A
  • Question : Inquiry from msenghlOct 04, 2020

  • Question : Inquiry for the item from winnneoAug 12, 2020

  • Question : Inquiry for the item from ely****Jun 19, 2020

    Hi,

    May I know the full ingredients and expiry date? Thanks.

    Answer : [Re] Inquiry for the item from ely****

    Hi, this is pure horse oil, the ingredient just horse oil, no others. Expiry date for this batch is Dec 2021. Regards

  • Question : Inquiry for the item from sha****Mar 14, 2020

    I see that you gave away samples in those small capsule form. Do you also sell the smallest size good for outdoor use? Which I can also give away.

    Answer : [Re] Inquiry for the item from sha****

    The small size is free 1 for normal price purchase. But not for sale

  • Question : Inquiry for the item from mic****Jan 23, 2020

    I’ll like to know the expiry date of this item?

    Answer : [Re] Inquiry for the item from mic****

    Year 2021

    Question : [Re] Inquiry for the item from mic****

    Sorry . How long will it take for the delivery

    Answer : [Re] Inquiry for the item from mic****

    if you order today, will deliver on 28th or 29th. Regards

+View all Notice, FAQ, Q&A >>
Japan CORDYCEPS Horse Oil Cream Face Body Anti-aging Medicated Q10 Collagen Hokkaido Edition
Japan CORDYCEPS Horse Oil Cream Face Body Anti-aging Medicated Q10 Collagen Hokkaido Edition
Item Q&A
  • Question : Inquiry for the item from WSSep 01, 2020

  • Question : Inquiry for the item from 12zoukJul 16, 2020

    Hi is this cream better for mature skin or is the Vit E Gold flake better?

    Answer : [Re] Inquiry for the item from 12zouk

    Both is good for mature skin. For health skin, vit E gold leaf is good enough. If skin got minor problem, like pimples, red spots or very dry, the cordyceps is better. Regards

    Question : [Re] Inquiry for the item from 12zouk

    Thanks for the information

    Answer : [Re] Inquiry for the item from 12zouk

    {blushing}

  • Question : Inquiry for the item from Dad****Nov 07, 2019

    Hi

    You carry many type of horse oil cream. Can you recommend the best one for firming, wrinkle & moisturising for late 40s?

    Answer : [Re] Inquiry for the item from Dad****

    Hi I will highly recommend the herb hill furano horse oil cream. This contains Q10, collagen and other beauty ingredients. Apply bit thick at night if stay In Aircon room.

    Question : [Re] Inquiry for the item from Dad****

    Thanks but I m abit confused. I went to your herb furano horse cream first & you recommend cordyceps for mature skin. So I came to this and you recommend herb furano horse cream?

    Which one is the best for late 40s firming & moisturising? Heavy is ok.

    Answer : [Re] Inquiry for the item from Dad****

    Sorry to make you confused. As you mentioned, want a firming, wrinkles and moisture, I will recommend the herb hill furano one. Regards

  • Question : Inquiry for the item from woa****Oct 29, 2019

  • Question : Inquiry for the item from sam****Sep 21, 2019

    Hi, can check when will item restock?

    Answer : [Re] Inquiry for the item from sam****

    Hi Stock will come next 2 weeks. thx

+View all Notice, FAQ, Q&A >>
Japan 50mT Ceramic Magnetic Patch Tape Plaster - Body Shoulder Pain Relief Long-lasting Waterproof
Japan 50mT Ceramic Magnetic Patch Tape Plaster - Body Shoulder Pain Relief Long-lasting Waterproof
Item Q&A
  • Question : Inquiry for the item from wenminhAug 28, 2020

  • Question : Inquiry for the item from san****May 20, 2020

    What’s the different between this and nichiou magnetic patch?

    Answer : [Re] Inquiry for the item from san****

    hi. The ceramic magnet patch is used ceramic magnet (one type of Permanent magnet) and this is only 50mT. The Nichiou brand has used another type of permanent magnet, and the plaster is 2 layers (titanium and cloth). The Nichiou brand got 2 choices: 130mT and 200mT.
    "mT" is magnetic flux density. High magnetic flux density will more effective to relieve pain.
    Please note that "permanent magnet" doesn't mean use forever. The magnet will be damage by temperature and environment, the magnetic field will be decreased gradually. Replace a new one when the pain didn't relief effectively. Regards

Japan Honey + Royal Jelly Collagen-Gel Face Skin From Herb Hill Furano **Exclusive Seller**
Japan Honey + Royal Jelly Collagen-Gel Face Skin From Herb Hill Furano **Exclusive Seller**
Item Q&A
  • Question : Inquiry for the item from EveAug 24, 2020

  • Question : Inquiry for the item from chermaine_tltAug 10, 2020

    Hi , it says that there is no manufacturing date and no expiry date. So may I know how long can the cream be kept. Will it spoil? When is it manufactured ?. Thank you.

    Answer : [Re] Inquiry for the item from chermaine_tlt

    If can keep for 2 years in cool places or fridge. If opened, finish it asap. Regards

  • Question : Inquiry for the item from kar****Jan 26, 2019

    Hi is this still avail?

    Answer : [Re] Inquiry for the item from kar****

    Yes left 1

    Question : [Re] Inquiry for the item from kar****

    Any restock? Expiry?

    Answer : [Re] Inquiry for the item from kar****

    Yea new stock will come next week. I don’t know the expiry date now. How many you need?

    Question : [Re] Inquiry for the item from kar****

    Ok.. I juz need one.. just want to know if expiry is short.

    Answer : [Re] Inquiry for the item from kar****

    Hi...I just checked my stock, neither expiry date nor manufacturing date on the box. But I am sure my stock are "fresh" as I import every 2 weeks. Thank you

Japan Nichiou Titanium Magnetic Patch Plaster 130mT/200mT Body Pain Relief Waterproof Long-lasting
Japan Nichiou Titanium Magnetic Patch Plaster 130mT/200mT Body Pain Relief Waterproof Long-lasting
Item Q&A
  • Question : Inquiry for the item from sernwanAug 09, 2020

    Hi can I know when will your stock for 200MT arrive?

    Answer : [Re] Inquiry for the item from sernwan

    Hope it can reach next week, flight from Japan to sg is limited.

    Question : [Re] Inquiry for the item from sernwan

    How can I place my order?

    Answer : [Re] Inquiry for the item from sernwan

    How can I place my order?

    Question : [Re] Inquiry for the item from sernwan

    Please check here and follow the instructions: https://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=14417. If got any problem, please contact Qoo10 at 65004440.

  • Question : Inquiry for the item from kate_sohJul 25, 2020

    May I know if T130 stock coming in?

    Answer : [Re] Inquiry for the item from kate_soh

    Got stock now, just updated

  • Question : Inquiry for the item from 237****May 30, 2020

    May i know when u restock mT130 ?

    Answer : [Re] Inquiry for the item from 237****

    New stock will come next 2 weeks

  • Question : Inquiry for the item from zod****Nov 25, 2019

    May i know when u have mT130 stock?

    Answer : [Re] Inquiry for the item from zod****

    New stock will come mid of December

    Question : [Re] Inquiry for the item from zod****

    Waiting ur new stock. Thank you

    Answer : [Re] Inquiry for the item from zod****

    Thank you

  • Question : Inquiry for the item from dea****Sep 12, 2019

    Hi Seller

    Could you bring in Nichiou 24K 200 mt plaster at a good price?

    Answer : [Re] Inquiry for the item from dea****

    Sorry we don’t have this. Regards

Japan Herb Hill Furano Collagen Peeling Gel Face Body Exfoliating/Scrub Q10 Lavender Scent
Japan Herb Hill Furano Collagen Peeling Gel Face Body Exfoliating/Scrub Q10 Lavender Scent
Item Q&A
  • Question : Inquiry for the item from dor****Apr 11, 2020

    Can I know the expiry date? Tks!

    Answer : [Re] Inquiry for the item from dor****

    Hi there is no expiry date and manufacturing date on the product. Their products are not mass production, all stock are “fresh”. Regards

  • Question : Inquiry for the item from lit****Feb 18, 2020

    Hi!

    Which moisturiser btween the one with uv and herb hill would u recommend if i have dry skin but oily on surface? Looking for 1 which is non greasy. The q10 with uv can use for night? Befor the moisturiser, need toner 1st? For this peeling gel, shld be used on wet skin right?

    Thanks

    Answer : [Re] Inquiry for the item from lit****

    The q10 uv water cream (gold box) is suitable for day time. The herb hill furano water cream is suitable for nighttime. Both are not greasy, but HHF one thicker, moist skin during your sleep. You may consider the honey and royal jelly gel, this is very good for moisture too. Some customers will use both day and night, but for myself, this is too heavy for day time. You may apply toner before the water cream. I don’t use toner, as the water cream included that function. The peeling gel uses on wet skin after cleansing. Regards

  • Question : Inquiry for the item from yul****Nov 22, 2019

Japan UV Mist Sunscreen Skin Spray Face Body Herb Hill Furano: Lavender Scent Daily Use SPF30 PA
Japan UV Mist Sunscreen Skin Spray Face Body Herb Hill Furano: Lavender Scent Daily Use SPF30 PA
Item Q&A
  • Question : Inquiry for the item from kat****Feb 17, 2020

    Do you have stocks for horse oil lavendar cleanser in purple tube?

    Answer : [Re] Inquiry for the item from kat****

    Sorry no stock now

  • Question : Inquiry for the item from chu****Dec 25, 2019

    Can I spray On face ?

    Answer : [Re] Inquiry for the item from chu****

    Yes can

  • Question : Inquiry for the item from qsk****Aug 29, 2019

    Hi seller. May I know it will be restocked? Kindly advise. Thanks

    Answer : [Re] Inquiry for the item from qsk****

    Hi new stock may come next week.

  • Question : Inquiry for the item from can****Feb 01, 2019

    Is this item still available? See all the q&a are from few months ago..

    Answer : [Re] Inquiry for the item from can****

    Yes this is available.