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Item	Question & Answer
Japan Horse Oil Cream Herb Hill Furano Collagen Face Skin Anti-aging Q10 Lavender Scent Item Q&A	Question : Inquiry for the item from skystarshellFeb 22, 2021 Hi, after apply toner directly apply this product, right? not need to apply any serum before this product, right Answer : [Re] Inquiry for the item from skystarshell Yes Question : [Re] Inquiry for the item from skystarshell any toner recommend for me before i apply this japan horse oil cream. Answer : [Re] Inquiry for the item from skystarshell Sorry we don’t sell toner. Question : [Re] Inquiry for the item from skystarshell so, not need to apply toner, directly apply this horse oil cream can or not? this horse oil cream can be used for day and night? Answer : [Re] Inquiry for the item from skystarshell Can use this horse oil cream without toner. This cream also can use for day and night. Some customers and me found it’s too rich, so use only at night. Question : [Re] Inquiry for the item from skystarshell Thanks for clear me up. Answer : [Re] Inquiry for the item from skystarshell The alba just for certain area, not whole face, only eye zones and “laughing lines”. The horse oil cream can apply whole face except eye zone. Apply Alba first then horse oil cream. Question : [Re] Inquiry for the item from skystarshell noted with thanks Answer : [Re] Inquiry for the item from skystarshell {blushing} Question : [Re] Inquiry for the item from skystarshell Morning, i just want to confirm again after apply Alba for eye and laughing lines, then apply horse oil cream over the face, then , horse oil cream can apply again on eye and laughing lines or not? Answer : [Re] Inquiry for the item from skystarshell Morning, i just want to confirm again after apply Alba for eye and laughing lines, then apply horse oil cream over the face, then , horse oil cream can apply again on eye and laughing lines or not? Question : [Re] Inquiry for the item from skystarshell Horse oil cream cannot apply on eyes. Horse oil cream can apply on laughing lines Answer : [Re] Inquiry for the item from skystarshell Your mean i apply alba on eye and laughing lines, after that, apply horse oil cream on whole face except eye area. is it right? Question : [Re] Inquiry for the item from skystarshell Yes Answer : [Re] Inquiry for the item from skystarshell Noted with thanks. except this horse oil cream, any better or recommend cream for my age 48 years. those cream must combined with toner, serum, and for anti-aging. because i quite lazy also. thank you Question : [Re] Inquiry for the item from skystarshell for day and night also. Question : Inquiry from viviansalem343Jan 16, 2021 Secret Inquiry Question : Inquiry for the item from guttux18Sep 04, 2020 hello! Is there an expiry on the horse oil? Cant seem to find it anywhere. Answer : [Re] Inquiry for the item from guttux18 Hi there is no expiry date and manufacturing date on the product. Their products are not mass production, all stock are “fresh” and it comes every 2 weeks. Regards Question : Inquiry for the item from tor***Jul 08, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from tor**** Secret Inquiry Question : Inquiry from Les***Jun 16, 2020 Hihi since u are selling lavender cream from Furano/Hokkaido, is it possible to also sell the lavender snacks (eg. Packaged cookies / steam cakes) from the flower farms there? Cos I can't seem to find any agent to bring over to Singapore from Furano.. Let me know thank u! Answer :* [Re] Inquiry from Les**** Hi, thank you for your support. Now, as the covid-19, the Herb Hill Furano is closed temporarily, all food products production is stopped too. Once they re-open, HHF will inform me. Hope you can leave me your contact email or number. Btw, we are not planning to sell those food products online. Due to their expiry date is short and storage issues. But we can order for you, must meet the min. purchase amount, then Japan will ship to you directly. Regards Question : [Re] Inquiry from Les**** Thanks for your reply! Oh dear I guess I have to order really A LOT before they will ship over... Haha is ok then! Answer : [Re] Inquiry from Les**** hmmm, I have no idea yet as HHF haven't advise the price. But better to meet the min. weight for EMS Japan. Regards Question : [Re] Inquiry from Les**** And may I know what is the expiry date? I have received but it's not printed on the jar. Pls advise Answer : [Re] Inquiry from Les**** Hi there is no expiry date and manufacturing date on the product, we import the stock every month, sure “fresh”. Regards Question : Inquiry for the item from and***Apr 27, 2020 Hi..restocking soon? Answer :* [Re] Inquiry for the item from and**** And full ingredient list pls Question : [Re] Inquiry for the item from and**** All sold out. New stock will come in June Question : Inquiry for the item from wcc***Apr 27, 2020 Hi seller, when will you have stocks? Answer :* [Re] Inquiry for the item from wcc**** New stock will come in June Question : Inquiry for the item from pin***Jan 12, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from pin**** Secret Inquiry Question : Inquiry for the item from sum***Dec 07, 2019 Hi the purple lavender horse oil facial wash when stock coming? Answer :* [Re] Inquiry for the item from sum**** Stock is coming, please check again on 10th after 1pm. Or leave me contact number. Regards Question : [Re] Inquiry for the item from sum**** I will order on 1/1. Please reserve for me 2. Thanks Answer : [Re] Inquiry for the item from sum**** No problem Question : [Re] Inquiry for the item from sum**** Thanks a lot. Answer : [Re] Inquiry for the item from sum**** U have how many stock? Question : [Re] Inquiry for the item from sum**** Our stock comes every 2 weeks Answer : [Re] Inquiry for the item from sum**** Ok. Help me keep 2 on 1/1. I scare no stock. Question : [Re] Inquiry for the item from sum**** We always have stock, no worries Answer : [Re] Inquiry for the item from sum**** Great Question : [Re] Inquiry for the item from sum**** {blushing}{blushing} Question : Inquiry for the item from Car***Dec 12, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from Car**** Secret Inquiry Question : [Re] Inquiry for the item from Car**** Secret Inquiry Answer : [Re] Inquiry for the item from Car**** Secret Inquiry Question : [Re] Inquiry for the item from Car**** Secret Inquiry Question : Inquiry for the item from xin***Nov 22, 2019 Hi, do you still have the lavender flowers ream without horse oil? I used to buy from u. Thanks. Answer :* [Re] Inquiry for the item from xin**** do you mind lavender water cream? do you have photo? Question : Inquiry for the item from jan***Oct 19, 2019 Can the product improve scar on face? Answer :* [Re] Inquiry for the item from jan**** Yes it can lighten the scar and smooth the scar surface. But it needs time to see results Question : [Re] Inquiry for the item from jan**** Ok, thanks Answer : [Re] Inquiry for the item from jan**** I processed the claim in Qoo10, please refund ASAP Question : [Re] Inquiry for the item from jan**** ???, I didn't ask for refund? Answer : [Re] Inquiry for the item from jan**** Sorry I send wrong message Question : [Re] Inquiry for the item from jan**** Ok Answer : [Re] Inquiry for the item from jan**** Thank you Question : [Re] Inquiry for the item from jan**** I receive this free gift "Kefia Pure daily collagen charge" with my order? Can i know this is to drink or apply on the face,? Answer : [Re] Inquiry for the item from jan**** This is collagen drink. Add in your coffee, soup or juice, or just add water, that’s peach favor. Question : [Re] Inquiry for the item from jan**** Ok, thanks for the gift. Answer : [Re] Inquiry for the item from jan**** {blushing} Question : Inquiry for the item from jan***Oct 10, 2019 Can apply on the eye area? Answer :* [Re] Inquiry for the item from jan**** The manufacturer said it can apply on eye area, but personally, this is too oily. Question : Inquiry for the item from 245***Oct 07, 2019 When will more stocks be in? I would like to purchase more Answer :* [Re] Inquiry for the item from 245**** Oh sorry. I updated already. Thx Question : Inquiry for the item from jos***Sep 15, 2019 Is this cream same functions as the other one, except this has lavender smell? I want fo use for my itchy dry skin Answer :* [Re] Inquiry for the item from jos**** For itchy dry skin, the orange box, showa bear farm one, is better. Question : Inquiry for the item from geo***Sep 02, 2019 i try to buy 4 bottle of horse lavender Q10 oil with total $155.60. your system doesnt allow me to apply the $10 coupon for purchase more than $150? Answer :* [Re] Inquiry for the item from geo**** Because this horse oil cream is under promotion price now, cannot use coupon. Regards Question : [Re] Inquiry for the item from geo**** please advise on the expiry date of the Q10 oil Answer : [Re] Inquiry for the item from geo**** there is no expiry date and manufacturing date on the products. because herb hill furano is not a mass production shop. I import stock every 2 weeks. I am sure they are fresh. if not open, can keep for 3 years in cooler place. regards Question : [Re] Inquiry for the item from geo**** I ordered today, am i able to receive by this thursday? Answer : [Re] Inquiry for the item from geo**** Yes can Question : [Re] Inquiry for the item from geo**** ok. i have placed the orders of 4 bottles. please deliver and make sure i can received by this Thursday thanks Answer : [Re] Inquiry for the item from geo**** Thank you for purchase. Qxpress will pick up from my place later and delivery to you tomorrow or Wednesday. Regards Question : Inquiry for the item from spe***Aug 27, 2019 Hi do you sell pure horse oil for use on body? Answer :* [Re] Inquiry for the item from spe**** Sorry stock is not available now Question : Inquiry for the item from lux***Jun 03, 2019 How about this compare to Organic Q10 lavender? Which 1 is more moisture and suit for nature skin? Answer :* [Re] Inquiry for the item from lux**** this photo is refer to horse oil cream, the organic is water cream. Both can moisture skin and suit for nature skin. Water cream just like moisturizer, very light and not sticky. Horse oil cream is day and night cream, bit heavy but not sticky. Some customer will use water cream at day time, and horse oil cream at night. Question : [Re] Inquiry for the item from lux**** Sorry for the typing error, should be mature instead of nature. Answer : [Re] Inquiry for the item from lux**** For mature skin, the cordyceps horse oil cream is better Question : [Re] Inquiry for the item from lux**** Can share the link please Answer : [Re] Inquiry for the item from lux**** https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=419135205 Question : [Re] Inquiry for the item from lux**** Thanks seller, I have placed and order. Answer : [Re] Inquiry for the item from lux**** Yes I got it. Thank you. I will arrange Qxpress to delivery to you on Friday. Regards Question : Inquiry for the item from lux***May 31, 2019 Dear seller, compare to EGF FGF Gold Leaf Q10 Collagen Squalane Lavender Face Skincare, which 1 is better? Which 1 is more moisture? Answer :* [Re] Inquiry for the item from lux**** dear customer, these 2 gold leaf horse oil cream is different ingredients but functions are similar (hydrate, firm and moist skin). Hard to tell which one is better. The purple box one got EGF and FGF, the gold box one got Vitamin E. The Purple one is more popular in my shop. hope it can help. Regards Question : [Re] Inquiry for the item from lux**** Thanks Answer : [Re] Inquiry for the item from lux**** ;) +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
HOKKAIDO JAPAN Q10 ♥ORGANIC SUPER MOISTURISER♥ (140g) Water Cream Item Q&A	Question : Inquiry for the item from skystarshellFeb 22, 2021 Dear, this can be night cream for repair skin or not? after toner, directly apply this, need to apply serum or not? please advise me. and for anti aging suitable to use or not? or any recommend for me. thank you Answer : [Re] Inquiry for the item from skystarshell Hi this cream just like moisturiser, can use day and night, but this is not repair cream. And, this is multifunction cream, it combines toner, serum and essence functions. This is good for whitening, anti-aging and moisture skin, some customers said their face pores are minimise too. If you have any questions, please do not hesitate to contact us again. Regards Question : [Re] Inquiry for the item from skystarshell Hi, i got bought Alba Japan SS Extreme wrinkle repair cream eye from you. so, which product (alba japan ss / water cream) sould i apply on my face first? Question : Inquiry for the item from tanhweecheng711Jan 14, 2021 May I know is this cream a day or night cream? And whether suitable for matured skin? Thanks. Answer : [Re] Inquiry for the item from tanhweecheng711 Yes this is suitable all kinds of skin types. It can be used for day and night. Regards Question : Inquiry for the item from zingOct 26, 2020 How is this different from the lavender Q10 with horse oil cream Answer : [Re] Inquiry for the item from zing Hi. This is water cream, just like moisturiser. Horse oil cream is a nourishing cream, thicker than water cream. You may use both together at night. Question : [Re] Inquiry for the item from zing Will the horse oil cream clog the face pores Answer : [Re] Inquiry for the item from zing I sold this cream more than 10 years, never heard that. Question : Inquiry for the item from jamieOct 10, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from jamie Secret Inquiry Question : [Re] Inquiry for the item from jamie Secret Inquiry Answer : [Re] Inquiry for the item from jamie Secret Inquiry Question : [Re] Inquiry for the item from jamie Secret Inquiry Answer : [Re] Inquiry for the item from jamie Secret Inquiry Question : Inquiry for the item from EveSep 25, 2020 Hi, which product would you recommend as body cream for people with dry and sensitive skin ? Answer : [Re] Inquiry for the item from Eve Highly recommended the herb hill furano medicated horse oil cream. It’s not oily and no bad smell. This is suitable for face and body. Question : [Re] Inquiry for the item from Eve Sorry, my girl refused to use horse oil cream. Is there any other type without horse oil ? Answer : [Re] Inquiry for the item from Eve The q10 uv water cream (gold color box), herb hill furano water cream and honey royal jelly gel also good for young skin. Question : [Re] Inquiry for the item from Eve Noted with thanks. Answer : [Re] Inquiry for the item from Eve {blushing} Question : Inquiry for the item from Hac***May 18, 2020 What is the good-to-use period ? ie how long before product expires ? Thanks Answer :* [Re] Inquiry for the item from Hac**** If opened, finish it asap. For unopened cream, keep for 3 years in cooler places. Regards Question : Inquiry for the item from Dal***May 05, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Dal**** Secret Inquiry Question : [Re] Inquiry for the item from Dal**** Secret Inquiry Answer : [Re] Inquiry for the item from Dal**** Secret Inquiry Question : [Re] Inquiry for the item from Dal**** Secret Inquiry Answer : [Re] Inquiry for the item from Dal**** Secret Inquiry Question : [Re] Inquiry for the item from Dal**** Secret Inquiry Answer : [Re] Inquiry for the item from Dal**** Secret Inquiry Question : Inquiry for the item from and***Apr 30, 2020 Hi can i have full ingred list pls Answer :* [Re] Inquiry for the item from and**** the ingredient list is in the listing. regards Question : Inquiry for the item from Rhu***Feb 21, 2020 May i know from What source the placenta extract come from? Answer :* [Re] Inquiry for the item from Rhu**** Sorry for late reply. I just received the answer from Japan. That’s marina placenta. Regards Question : Inquiry for the item from lyn***Oct 08, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from lyn**** Secret Inquiry Question : Inquiry for the item from 211***Jun 28, 2019 Do you sell the tube type? Answer :* [Re] Inquiry for the item from 211**** New stock will come next week. Regards Question : [Re] Inquiry for the item from 211**** Will the tube type be available around mid August? Answer : [Re] Inquiry for the item from 211**** Should arrive next week... Question : Inquiry for the item from Nic***Jul 11, 2019 When will the tube type restock? Answer :* [Re] Inquiry for the item from Nic**** Sorry Japan still no information. Question : Inquiry for the item from chi***Jul 08, 2019 What is the difference between this and the other water cream product? Answer :* [Re] Inquiry for the item from chi**** This Herb Hill Furano water cream is lavender scent and the gold box one is no scent. The gold box water cream is lighter than this. The gold box one suitable for day and HHF water cream suitable for night. The gold box main ingredients is spa (onsen) water and the HHF water cream main ingredients is plant extracts (Organic). Hope this is clear. Regards Question : Inquiry for the item from chi***Jul 08, 2019 Is it good as makeup base? Answer :* [Re] Inquiry for the item from chi**** yes, this is good for makeup base, also good day and night cream for SG weather. Regards Question : Inquiry for the item from yan***Jun 26, 2019 Hi is this suitable for day and night use in SG weather? Also, can u provide full ingredients list for this product please.. Answer :* [Re] Inquiry for the item from yan**** Hi, this is suitable for day and night in Sg. I am checking with Japan for full ingredients list, get back to you ASAP Question : [Re] Inquiry for the item from yan**** Ok will await your reply +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
Japan Medicated Horse Oil Cream NATURAL MOISTURISING Collagen Face Body (No Scent/Lavender Scent) Item Q&A	Question : Inquiry related delivery from tiara_1707Jan 21, 2021 How if i want send to indonesia? Answer : [Re] Inquiry related delivery from tiara_1707 Sorry can’t Question : Inquiry for the item from konnichiwaAug 04, 2020 Can this be used for new born babies? Answer : [Re] Inquiry for the item from konnichiwa Not recommend Question : Inquiry for the item from ger***May 31, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from ger**** Secret Inquiry Question : [Re] Inquiry for the item from ger**** Secret Inquiry Answer : [Re] Inquiry for the item from ger**** Secret Inquiry Question : Inquiry for the item from 12z***Apr 30, 2020 Good afternoon May I know when you plan to sell Showa Shinzan Horse Oil Cream & Herb Hill Furano Medicated Horse Oil Cream again? Thanks! Answer :* [Re] Inquiry for the item from 12z**** Hi the Showa new stock will not come so soon as the supplier increases our cost unreasonable. The herb hill furano one is on the way, waiting singpost to deliver to me, should be in these few days Question : [Re] Inquiry for the item from 12z**** Ok thanks. Will watch out for the herb hill stock then:) Answer : [Re] Inquiry for the item from 12z**** hi, new stock of herb hill furano medicated horse oil cream arrived. regards Question : [Re] Inquiry for the item from 12z**** Hi thanks for the update. I would like to buy several. May I know if you will be discounting it & if so, when please? Answer : [Re] Inquiry for the item from 12z**** For my shop, no discount for the coming few days. But you may check Qoo10, Qoo10 always offer discount coupon. Regards Question : [Re] Inquiry for the item from 12z**** Ok. Thanks:) Answer : [Re] Inquiry for the item from 12z**** :)
INCREDIBLE MOISTURISER Collagen Water Cream Japan SPA Water UV Face Skin **Buy 3 free 1 Small Size Item Q&A	Question : Inquiry for the item from jasminetjm7Jan 07, 2021 Secret Inquiry Answer : [Re] Inquiry for the item from jasminetjm7 Secret Inquiry Question : Inquiry for the item from jeanette seaSep 18, 2020 Can we apply uv water cream q10 around the eyes? Answer : [Re] Inquiry for the item from jeanette sea That’s not mentioned from the manufacturer, but apply on eye tail will be good to smooth the fine lines. Question : Inquiry for the item from LJHSep 05, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from LJH Secret Inquiry Question : Inquiry for the item from 250***Jun 24, 2020 May I know what is the expire date for Water Cream and Moisture Essence? Answer :* [Re] Inquiry for the item from 250**** Hi, the water cream expiry date is Year 2022, there is no expiry date or manufacturing date on the moisture essence, but it came at Feb 2020, sure "fresh". Regards Question : Inquiry from gue***Jun 19, 2020 Hi , The price $48.00 is include 3 bottle + 1 small size ? Answer :* [Re] Inquiry from gue**** yes, correct Question : Inquiry for the item from 239***Jun 14, 2020 Can use at night? Showa horse oil better or q10 ur water better for Normal or oily skin n acne scar? Can I use the q10 water at day time n Showa horse oil at night time ? Answer :* [Re] Inquiry for the item from 239**** The Q10 UV Water Cream can use at day and night time, even sunblock, or after sun bath. It cannot cure acne but can lighten the acne scar. But this water cream is quite light, might not moisture enough at night time, specially in air-con room, after apply water cream, can apply some horse oil cream. The showa horse oil cream is good for acne and other minor skin problems. The Showa horse oil cream is not suitbale to use at day time, bit heavy. Hope it can help you. Regards Question : Inquiry for the item from Kop***May 26, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Kop**** Secret Inquiry Question : [Re] Inquiry for the item from Kop**** Secret Inquiry Answer : [Re] Inquiry for the item from Kop**** Secret Inquiry Question : Inquiry from mic***May 05, 2020 Hi seller went will be the 80g moisturiser come stock ? Answer :* [Re] Inquiry from mic**** It should arrive next week Question : [Re] Inquiry from mic**** Hi seller can you able to ship to malaysia with qprime? Answer : [Re] Inquiry from mic**** Yes can Question : [Re] Inquiry from mic**** Hi seller thk you for ans my question i your regular customer in sg and my mother in law in malaysia Answer : [Re] Inquiry from mic**** As I know the delivery to Malaysia will take longer time, because less flight nowadays. Question : Inquiry related delivery from pau***Apr 30, 2020 Hi, can confirm that you are able to ship to Indonesia (Jakarta) with qPrime? Answer :* [Re] Inquiry related delivery from pau**** Sorry i am not sure. Skincare is not allowed to ship to Indonesia Question : Inquiry for the item from Car***Apr 09, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Car**** Secret Inquiry Question : Inquiry for the item from Kim***Feb 26, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Kim**** Secret Inquiry Question : [Re] Inquiry for the item from Kim**** Secret Inquiry Question : Inquiry for the item from Him***Feb 14, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Him**** Secret Inquiry Question : [Re] Inquiry for the item from Him**** Secret Inquiry Answer : [Re] Inquiry for the item from Him**** Secret Inquiry Question : [Re] Inquiry for the item from Him**** Secret Inquiry Question : Inquiry for the item from jom***Jan 13, 2020 When will there be another promotion? Answer :* [Re] Inquiry for the item from jom**** It may be around CNY Question : [Re] Inquiry for the item from jom**** Will you be having a promotion soon since cny is over? Answer : [Re] Inquiry for the item from jom**** Qoo10 just confirm the promotion on 14-16 February. Thx Question : [Re] Inquiry for the item from jom**** Looking forward to it. Thank you. Answer : [Re] Inquiry for the item from jom**** {blushing} Question : Inquiry for the item from sue***Feb 01, 2020 As it has sunscreen in it if I use it at night do I need to use makeup remover in the morning when I wash? Answer :* [Re] Inquiry for the item from sue**** Yes if you want. The sunscreen is only 5, normal cleanser is fine. Question : Inquiry for the item from soh***Jun 23, 2019 When is the expiry date? Answer :* [Re] Inquiry for the item from soh**** Year 2021 Question : Inquiry for the item from Car***Jun 11, 2019 Can I have full ingredients list Answer :* [Re] Inquiry for the item from Car**** . Question : [Re] Inquiry for the item from Car**** I only see a full stop Question : Inquiry for the item from cec***Jun 08, 2019 can you recommend a moisturiser that is non-greasy, light-weight yet provide sufficient moist for face? i am above 45 yr old with sensitive skin and my skin cannot handle anti aging product as it tends to breakout. my face is dry inside but oily on the surface Answer :* [Re] Inquiry for the item from cec**** Hi, this gold box water cream is good to moist skin. Or the herb hill furano organic water cream. This gold box water cream is very light, good to use in the morning. The organic one is bit heavier, I use it at night. I got same problem few years ago (dry inside and oily on the surface). I improve it after I use moist mask every 2 days + peeling gel twice a week. The reason is: peeling gel removes dirt and dead skin, skin can absorb the lotion/cream better. The mask’s essence can moist the skin deeply. Now, my skin is very good. I am 45 too but people thought I am 30+ only. Hope it can help. Question : [Re] Inquiry for the item from cec**** yes it is helpful. i think i will go for this water cream first, do you think you can provide some sample for the organic, peeling gel and mask? yes i seriously hate oily surface so i am trying to find ways to make my skin moist and makeup stay longer. hope i can look young too! thank you for your quick reply. Answer : [Re] Inquiry for the item from cec**** i saw spf with it, suitable for night use? Question : [Re] Inquiry for the item from cec**** Yes the gold water cream got spf and fine for night uses. I do not have organic water cream and peeling gel sample. If you purchase organic water cream and peeling gel, can free 1 gold water cream smaller size (20g). Answer : [Re] Inquiry for the item from cec**** oic. i don't want to buy too many skin care product till i am sure it is working well on my skin. thanks! but can you provide some other sample you think will be good for my skin. Question : [Re] Inquiry for the item from cec**** Sure no problem Answer : [Re] Inquiry for the item from cec**** i have placed my order. thanks. Question : [Re] Inquiry for the item from cec**** Thank you. I will update the delivery details later. Answer : [Re] Inquiry for the item from cec**** received. am disappointed with sample. the cleanser is for men. i don't see a need to have it. i meant to try other products to know. Question : [Re] Inquiry for the item from cec**** Hi I have checked with my partner. She said we don’t have small samples of other products. Seek your understanding that samples are not always available. Regards Question : Inquiry related delivery from 241***May 14, 2019 Hi seller, If I buy this item today (14/May), can I receive by Friday (17/May)? Because I am going oversea trip this Sat so must make sure product can arrive by Friday. Look forward to your reply. Answer :* [Re] Inquiry related delivery from 241**** Should be okay. If settle payment today, Qxpress pick up tomorrow and delivery on Thursday Question : Inquiry from 242***Mar 13, 2019 Which cream in your range is good for pigmentation and sun spots? I have your above Q10 Water Cream, Horse Oil Cream and Lavender Water Cream. Can I make my next order with you here after your reply to my question above? Answer :* [Re] Inquiry from 242**** Hi, I recommend the Herb Hill Furano Horse Oil Cream, (https://www.qoo10.sg/g/412523244). This horse oil cream contain Q10 and other whitening ingredients. Water cream is good for day cream and horse oil cream use at night. May I know which horse oil cream you are using now? +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
Japan Horse Oil Cream Body Face Itchy Dry Skin Showa Shinzan Kuma Bokujo [2020 Latest Version] Item Q&A	Question : Inquiry for the item from belle8672Dec 23, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from belle8672 Secret Inquiry Question : Inquiry for the item from i_1_thisNov 11, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from i_1_this Secret Inquiry Question : [Re] Inquiry for the item from i_1_this Secret Inquiry Answer : [Re] Inquiry for the item from i_1_this Secret Inquiry Question : Inquiry for the item from LTAug 19, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from LT Secret Inquiry Question : Inquiry for the item from kri***Jun 16, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from kri**** Secret Inquiry Question : Inquiry for the item from reg***Jun 11, 2020 Hi, may I check if you can allow S$10 discount coupon for purchase above S$150 ? I am unable to use your S$10 voucher for my above S$150 purchase. Thank you for re stocking this product. Answer :* [Re] Inquiry for the item from reg**** Thank you for purchase. Because this item is on sales now, coupon is not applicable. The shop coupon and Qoo10 coupon only applicable for normal price items. Regards Question : Inquiry for the item from 239***Jun 11, 2020 may i know the expiry date Answer :* [Re] Inquiry for the item from 239**** hi, there is no expiry date and manufacturing date on the products. It just arrived yesterday, sure "fresh". Regards Question : Inquiry for the item from yoo***May 23, 2020 Dear seller This stock is sold out 😭 When will you have stock of this great product again? Regard Meiyoong Answer :* [Re] Inquiry for the item from yoo**** It will not come soon. The herb hill furano medicated horse oil cream got same function and this is on sales now. Regards Question : Inquiry for the item from jla***May 21, 2020 May i know when the stock.will be available for the horse cream oil? Answer :* [Re] Inquiry for the item from jla**** It will not come soon. but The herb hill furano medicated horse oil cream got same function and this is on sales now. Regards Question : Inquiry for the item from 12z***May 13, 2020 Hi may i know when you will be restocking Showa Shinzan Horse Oil Cream? Answer :* [Re] Inquiry for the item from 12z**** Hi, not so soon. Because the supplier increases the cost unreasonable and limited flight from Japan. Question : [Re] Inquiry for the item from 12z**** ok thanks Answer : [Re] Inquiry for the item from 12z**** ;) Question : Inquiry for the item from 235***Apr 23, 2020 Still no stock for this item? Any idea when new stock may come? Answer :* [Re] Inquiry for the item from 235**** The supplier increases the price unreasonably and limited flight from Japan to Sg. Question : Inquiry for the item from qpa***Mar 01, 2020 May i know when will new stocks come in for the horse oil cream? Answer :* [Re] Inquiry for the item from qpa**** Not so soon. But we recommend the herb hill furano medicated horse oil cream, same function. Question : Inquiry for the item from hoy***Feb 22, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from hoy**** Secret Inquiry Question : Inquiry for the item from tia***Feb 17, 2020 Is this suitable for a 5 year old child to use? Answer :* [Re] Inquiry for the item from tia**** Yes can Question : Inquiry for the item from Loy***Feb 11, 2020 Does it contain steroid? Answer :* [Re] Inquiry for the item from Loy**** According to the ingredient list in the box, steroid is not indicated. Question : Inquiry for the item from 211***Feb 04, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from 211**** Secret Inquiry Question : Inquiry for the item from yun***Jan 11, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from yun**** Secret Inquiry Question : Inquiry for the item from cry***Dec 27, 2019 When is the expiry and production date? Answer :* [Re] Inquiry for the item from cry**** Hi there is no expiry date and manufacturing date on the product. Herb hill furano products are not mass production, all stock are “fresh” and it comes every 2 weeks. Regards Question : Inquiry for the item from ysc***Dec 19, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ysc**** Secret Inquiry Question : [Re] Inquiry for the item from ysc**** Secret Inquiry Answer : [Re] Inquiry for the item from ysc**** Secret Inquiry Question : Inquiry for the item from 234***Dec 12, 2019 Hi when will the stock in again. Thanks. Answer :* [Re] Inquiry for the item from 234**** how many you need? Question : [Re] Inquiry for the item from 234**** One Answer : [Re] Inquiry for the item from 234**** my listing will re-opened soon. please check it later. Regards Question : Inquiry for the item from joc***Dec 11, 2019 Hi will you be seeking the cleanser? Answer :* [Re] Inquiry for the item from joc**** Sorry out of stock now Question : Inquiry for the item from shu***Dec 04, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from shu**** Secret Inquiry Question : Inquiry for the item from red***Nov 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from red**** Secret Inquiry Question : Inquiry for the item from ang***Aug 13, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from ang**** Secret Inquiry Question : Inquiry for the item from lux***Jun 10, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from lux**** Secret Inquiry Question : [Re] Inquiry for the item from lux**** Secret Inquiry Answer : [Re] Inquiry for the item from lux**** Secret Inquiry Question : Inquiry for the item from pin***May 27, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from pin**** Secret Inquiry Question : [Re] Inquiry for the item from pin**** Secret Inquiry Answer : [Re] Inquiry for the item from pin**** Secret Inquiry Question : [Re] Inquiry for the item from pin**** Secret Inquiry Answer : [Re] Inquiry for the item from pin**** Secret Inquiry Question : Inquiry for the item from lig***May 08, 2019 Are u replenishing the horse cleanser? Let me know if you are. Thanks Answer :* [Re] Inquiry for the item from lig**** I still have 1 on hand....I will update the listing. URL: https://qoo.tn/B7lIHS/Q103935342 Question : [Re] Inquiry for the item from lig**** Ordered. Let me know when u replenish the stocks. Thanks Answer : [Re] Inquiry for the item from lig**** No problem Question : Inquiry for the item from fel***May 08, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from fel**** Secret Inquiry Question : Inquiry for the item from the***Mar 26, 2019 Hi,seller if the product is opened and seldom use it ,can store inside the fridge? Answer :* [Re] Inquiry for the item from the**** yes can. thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
Handmade Hokkaido Hidaka Pure Horse Oil Soap Face Body (100g x 2pc) Very Dry/Minor Skin Problem Item Q&A	Question : Inquiry for the item from kittybb89Dec 05, 2020 hi, may I know how many pieces in a big box? as my helper wanna buy this to bring it home with her once her contract is due. thanks and best regards Kitty Answer : [Re] Inquiry for the item from kittybb89 This is 2 pieces in one box Question : [Re] Inquiry for the item from kittybb89 hmm.. I am referring to a big box. as I believe buying a big box will be much cheaper in getting 2pcs/box. thx Answer : [Re] Inquiry for the item from kittybb89 All are standard price. If buy more, you may use the shop coupon and Qoo10 coupon Question : [Re] Inquiry for the item from kittybb89 ok noted with thanks.. Question : Inquiry for the item from sharonteo1Oct 02, 2020 Hello seller, I refer to your horse oil which I had purchased twice. Since this week, I am unable to locate your product in Qoo10. I wish to purchase more as gifts. Answer : [Re] Inquiry for the item from sharonteo1 This hidaka pure horse oil is out of stock now. New stock will come next week. How many you need? I reserve for you Question : [Re] Inquiry for the item from sharonteo1 What is the price? Answer : [Re] Inquiry for the item from sharonteo1 The soap is $22.9, the hidaka pure horse oil is $29.9, horse oil + soap $50 Question : [Re] Inquiry for the item from sharonteo1 I need the hidaka pure horse oil but not the soap. Answer : [Re] Inquiry for the item from sharonteo1 I need the hidaka pure horse oil but not the soap. Question : [Re] Inquiry for the item from sharonteo1 The horse oil is $29.9, stock haven’t arrived Answer : [Re] Inquiry for the item from sharonteo1 Let me know when it arrives. Especially when there is promotion 😊 Thank you very much! Question : [Re] Inquiry for the item from sharonteo1 Let me know when it arrives. Especially when there is promotion 😊 Thank you very much! Answer : [Re] Inquiry for the item from sharonteo1 Sure Question : Inquiry for the item from kit***Mar 29, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from kit**** Secret Inquiry Question : [Re] Inquiry for the item from kit**** Secret Inquiry Answer : [Re] Inquiry for the item from kit**** Secret Inquiry Question : Inquiry for the item from lie***Jan 10, 2020 Hello Seller, I want to buy your horse oil cream and saw this soap. I have a very very dry skin, can I use this soap on my body? Thereafter I will use the horse oil cream. If not is there any other better recommendation? Thank you very much. Answer :* [Re] Inquiry for the item from lie**** yes, this soap can use on face and body and this is good for very dry skin. After shower, use horse oil cream. Hidaka is pure horse oil, this is oily but absorb fast. You won't feel sticky afterward. Regards Question : [Re] Inquiry for the item from lie**** Hello Seller, Thank you very much for your fast response. I think i will proceed to buy this soap together with the Japan Medicated Horse Oil Cream. Hope it helps on my problem dry skin. Thank you. Answer : [Re] Inquiry for the item from lie**** Hello Seller I have just placed my order on the soap and medicated horse oil cream. Thank you very much. Question : [Re] Inquiry for the item from lie**** thank you Question : Inquiry for the item from jol***Nov 26, 2019 Hi seller, will you be restocking the horse oil soap? Answer :* [Re] Inquiry for the item from jol**** hi. this soap has to order from Japan. how many you need? btw, I will be away from tomorrow until 09 Dec. Once receive your reply, I will order from Japan and deliver to you after 10 Dec. Regards Question : [Re] Inquiry for the item from jol**** How much are you selling? If price ok might take 6pcs Answer : [Re] Inquiry for the item from jol**** in Qoo10, the price is $24 for 1. if you take 6 bxes (1 box 2 pieces), it will be $115. may I have your contact number? Question : [Re] Inquiry for the item from jol**** 98208157 Answer : [Re] Inquiry for the item from jol**** Ok Question : Inquiry related delivery from 237***Jan 08, 2019 Jan 08, 2019 (Cart no. 124381945) Purchase Description Cart Discount S$6.00 Total Payment S$73.90 ♥ONLY RECOGNIZED SHOP - Bundle Deal: Herb Hill Furano Hokkaido Q10 Lavender Horse Oil Cream Just order the above item. Can I add in the soap to deliver together? Answer :* [Re] Inquiry related delivery from 237**** Sure +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
Japan Horse Oil Cream Premium GOLD Flake / Foil Q10 Vit. E Lavender Anti-age Absorb Fast Non-Oily Item Q&A	Question : Inquiry for the item from meilengDec 09, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from meileng Secret Inquiry Question : Inquiry related delivery from meilengDec 03, 2020 Secret Inquiry Answer : [Re] Inquiry related delivery from meileng Secret Inquiry Question : Inquiry for the item from yu_***Sep 01, 2019 Will there be any sales price coming up soon? I missed the $32.90 sales Answer :* [Re] Inquiry for the item from yu_**** Hi sorry $32.9 promotion is over. But we still on promotion at $34.9. Thx Question : [Re] Inquiry for the item from yu_**** Can i check if this item can be used on face? Is it authentic from Japan? Answer : [Re] Inquiry for the item from yu_**** Yes can use on face and authentic from Japan Question : [Re] Inquiry for the item from yu_**** Thanks. I have ordered, order# 302711983, would appreciate if you can send a horse oil soap sample for me to try. Thanks Answer : [Re] Inquiry for the item from yu_**** Thank you for the order. Qxpress will delivery to you on Tuesday or Wednesday. I am sorry that no more horse oil soap available now. Thx
Japan ORGANIC MOISTURISER All-in-One Collagen Water Cream Skin Lotion Emulsion Essence Foundation Item Q&A	Question : Inquiry for the item from maskitty69Dec 08, 2020 Hi, may i noe the source of placenta pse, thx.... Answer : [Re] Inquiry for the item from maskitty69 Sea creatures Question : Inquiry for the item from maskitty69Nov 22, 2020 Hi, may i know fhe source oollagen pse, thank you Answer : [Re] Inquiry for the item from maskitty69 From sea creatures Question : Inquiry for the item from ccNov 22, 2020 Hi, can this cream be used at night since it acts as a foundation based? Answer : [Re] Inquiry for the item from cc Yes can. It is not cosmetic, it is skincare. Question : Inquiry for the item from biyin1990Sep 23, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from biyin1990 Secret Inquiry Question : [Re] Inquiry for the item from biyin1990 Secret Inquiry Answer : [Re] Inquiry for the item from biyin1990 Secret Inquiry Question : Inquiry for the item from katherineJul 23, 2020 Hi, can I know when are the expiry date for the 3 tubes set? Thank you! Answer : [Re] Inquiry for the item from katherine Hi there is no expiry date and manufacturing date on the product. Their products are not mass production, all stock are “fresh” and it comes every 2 weeks. Regards Question : Inquiry for the item from cin***Jul 10, 2020 Hi, what kind of animal placenta is used in this product? Answer :* [Re] Inquiry for the item from cin**** Hi the collagen from ocean. Regards Question : Inquiry for the item from 245***Apr 14, 2020 Any chance when u will restock this item? Thank you Answer :* [Re] Inquiry for the item from 245**** I still have 3 Question : [Re] Inquiry for the item from 245**** Trying to buy the 3 tube set but no stock :( Answer : [Re] Inquiry for the item from 245**** You can try again after 5 mins, I change my listing now Question : [Re] Inquiry for the item from 245**** Swee lah, buy liao kum sia :) Question : Inquiry for the item from ebi***Mar 10, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from ebi**** Secret Inquiry Question : Inquiry for the item from sue***Mar 05, 2020 When are you likely to run a promotion for this product? Answer :* [Re] Inquiry for the item from sue**** Sorry no plan for this coming months Question : Inquiry for the item from kim***Jan 04, 2020 What's the difference between this and the water cream in a tub? Answer :* [Re] Inquiry for the item from kim**** Same, just different size Question : Inquiry for the item from wsj***Dec 25, 2019 When is expiry date Answer :* [Re] Inquiry for the item from wsj**** Hi there is no expiry date and manufacturing date on the product. Herb hill furano products are not mass production, all stock are “fresh” and it comes every 2 weeks. Regards Question : Inquiry for the item from che***Nov 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from che**** Secret Inquiry Question : [Re] Inquiry for the item from che**** Secret Inquiry Answer : [Re] Inquiry for the item from che**** Secret Inquiry Question : [Re] Inquiry for the item from che**** Secret Inquiry Answer : [Re] Inquiry for the item from che**** Secret Inquiry Question : Inquiry for the item from 240***Aug 14, 2019 Hi Seller, Is this water cream suitable to outer dry and ageing skin? Thanks. Answer :* [Re] Inquiry for the item from 240**** Yes. If skin really dry, suggests to use daily mask for first 2 weeks. Watson’s is selling Lululun deep moisture mask. Plus water cream, your skin will be improved. Thx Question : Inquiry for the item from bah***Aug 08, 2019 Hi, may i have the full ingredient list? Afraid that i am allergic to some products. Answer :* [Re] Inquiry for the item from bah**** sorry, japan still no reply. regards Question : Inquiry for the item from Nic***Jul 02, 2019 May I check when is the next restock? Answer :* [Re] Inquiry for the item from Nic**** Sorry still no information from Japan Question : Inquiry for the item from bra***May 28, 2019 Hi, when will you restock? Thanks. Answer :* [Re] Inquiry for the item from bra**** Hi, stock will come end of June, but box size still available. Regards Question : Pertanyaan tentang barang dari rhe***May 12, 2019 Secret Inquiry Answer :* [Re] Pertanyaan tentang barang dari rhe**** Secret Inquiry Question : [Re] Pertanyaan tentang barang dari rhe**** Secret Inquiry Answer : [Re] Pertanyaan tentang barang dari rhe**** Secret Inquiry +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
Japan Medicated Horse Oil Skincare Cream Face Body Acne Burns Dry Skin Allergy Itchy Rashes Item Q&A	Question : Inquiry for the item from WRM1984Nov 26, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from WRM1984 Secret Inquiry Question : Inquiry for the item from CuriouskidSep 20, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Curiouskid Secret Inquiry Question : [Re] Inquiry for the item from Curiouskid Secret Inquiry Answer : [Re] Inquiry for the item from Curiouskid Secret Inquiry Question : Inquiry for the item from foodloverAug 31, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from foodlover Secret Inquiry Question : Inquiry for the item from RasAug 01, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Ras Secret Inquiry Question : Inquiry for the item from RasnowieJul 15, 2020 Will this product helps to reduce scar marks? Answer : [Re] Inquiry for the item from Rasnowie Yes it can. But needs some time. Except this, herb hill furano lavender horse oil cream also got good reviews. Regards Question : Inquiry for the item from peh***Jul 08, 2020 Hihi. Can I assume this cream is suitable for sensitive skin? Thanks. Answer :* [Re] Inquiry for the item from peh**** Yes. Question : [Re] Inquiry for the item from peh**** Thank you Answer : [Re] Inquiry for the item from peh**** {blushing} Question : Inquiry for the item from 242***Jul 08, 2020 hi good evening seller.. Is this effective for nail psoriasis? thank you Answer :* [Re] Inquiry for the item from 242**** Hi, yes it can for minor problem.Regards Question : Inquiry for the item from Loy***Apr 21, 2020 Secret Inquiry Answer :* [Re] Inquiry for the item from Loy**** Secret Inquiry Question : Inquiry for the item from sha***Mar 13, 2020 Hi seller, Possible to provide a complete list of ingredients of this cream? Answer :* [Re] Inquiry for the item from sha**** no problem, Once Japan email me I will upload to the listing. Question : Inquiry for the item from apr***Feb 29, 2020 What is the difference between this cream and the Hidaka horse oil cream u are selling? Which is more suitable for face? Answer :* [Re] Inquiry for the item from apr**** The hidaka horse oil is pure horse oil, edible. It will melt as oil if under hot sun. The herb hill furano medicated horse oil cream contains others ingredients to improve skin conditions. Both also can apply on face and body. Hidaka also can apply on lip and hair. +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
100% Pure Japan Hidaka Premium Gold Horse Oil for Dry Itchy Skin Item Q&A	Question : Inquiry from msenghlOct 04, 2020 Secret Inquiry Answer : [Re] Inquiry from msenghl Secret Inquiry Question : Inquiry for the item from winnneoAug 12, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from winnneo Secret Inquiry Question : Inquiry for the item from ely***Jun 19, 2020 Hi, May I know the full ingredients and expiry date? Thanks. Answer :* [Re] Inquiry for the item from ely**** Hi, this is pure horse oil, the ingredient just horse oil, no others. Expiry date for this batch is Dec 2021. Regards Question : Inquiry for the item from sha***Mar 14, 2020 I see that you gave away samples in those small capsule form. Do you also sell the smallest size good for outdoor use? Which I can also give away. Answer :* [Re] Inquiry for the item from sha**** The small size is free 1 for normal price purchase. But not for sale Question : Inquiry for the item from mic***Jan 23, 2020 I’ll like to know the expiry date of this item? Answer :* [Re] Inquiry for the item from mic**** Year 2021 Question : [Re] Inquiry for the item from mic**** Sorry . How long will it take for the delivery Answer : [Re] Inquiry for the item from mic**** if you order today, will deliver on 28th or 29th. Regards Question : Inquiry for the item from kit***Jan 17, 2020 hi there which pure horse oil can be used on the entire face including the eye area? i have sensitive skin. thanks and best regards Kitty Answer :* [Re] Inquiry for the item from kit**** Sorry, none of horse oil cream can be used on eye area. But all can use on face. Only this listing is pure, others are contained other ingredients. Regards Question : [Re] Inquiry for the item from kit**** oic, do you have any creams which can be used on the entire face including the eye area? i m gg 50yo this year, have combination/sensitive skin. what will be suitable for me? thx again for your help. Answer : [Re] Inquiry for the item from kit**** Sorry I don’t have eye cream. As I know, ‘Kose’ eye cream is very good, and ‘Innisfree ‘ green tea series also not bad. You may check other sellers. Question : [Re] Inquiry for the item from kit**** oh ok. then which cream is good for face then? in fact i had ordered and received that Q10 cream. is there any face cream which will be suitable for my skin? thx Answer : [Re] Inquiry for the item from kit**** The Q10 cream is good, you try for 3 months. See the results. Suggest to use daily mask. DONKI is selling good daily face mask from Japan. Question : [Re] Inquiry for the item from kit**** noted with thx Answer : [Re] Inquiry for the item from kit**** {blushing} Question : Inquiry for the item from pin***Jan 12, 2020 Hi, if i buy from here, you are selling those not leak bottles right? Answer :* [Re] Inquiry for the item from pin**** yes, now only selling perfect condition. Question : Inquiry for the item from lux***Dec 15, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from lux**** Secret Inquiry Question : Inquiry for the item from aer***Dec 14, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from aer**** Secret Inquiry Question : Inquiry for the item from sim***Dec 09, 2019 Hi is this very oily? Does absorb well in normal skin? Can be use on face? Answer :* [Re] Inquiry for the item from sim**** You will feel oily when apply, but it absorb by skin very fast after massage on skin. It can be used on face but not eye zone area. This is vey good to use on lip and heel too. Regards Question : [Re] Inquiry for the item from sim**** Compare to the medicated horse oil Showa, which is better when comes to absorption? When come to face application for oily acne skin, which is better? Thank you. Answer : [Re] Inquiry for the item from sim**** For acne, I highly recommend the HHF medicated horse oil cream, not oily. Many customers said it’s good for their eczema and problem skin. The horse oil Showa feels bit oily on face, better use on body. Both Showa and hidaka are absorbing fast. Question : [Re] Inquiry for the item from sim**** Hi do you sell samples for these cream or oil? Answer : [Re] Inquiry for the item from sim**** Hi do you sell these cream and oil in sample sizes? Question : [Re] Inquiry for the item from sim**** Sorry only the hidaka pure horse oil got sample. Question : Inquiry for the item from chi***Nov 11, 2019 Hi seller- may I know expiration date if this cream? Thanks Answer :* [Re] Inquiry for the item from chi**** Year 2021 Question : Inquiry for the item from Jen***Mar 01, 2019 Hello, may I know when is the expiry date? Answer :* [Re] Inquiry for the item from Jen**** hi, expirey date is Year 2021. thank you Question : Inquiry for the item from kf0***Dec 26, 2018 Secret Inquiry Answer :* [Re] Inquiry for the item from kf0**** Secret Inquiry Question : [Re] Inquiry for the item from kf0**** Secret Inquiry Answer : [Re] Inquiry for the item from kf0**** Secret Inquiry +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
Japan CORDYCEPS Horse Oil Cream Face Body Anti-aging Medicated Q10 Collagen Hokkaido Edition Item Q&A	Question : Inquiry for the item from WSSep 01, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from WS Secret Inquiry Question : [Re] Inquiry for the item from WS Secret Inquiry Answer : [Re] Inquiry for the item from WS Secret Inquiry Question : Inquiry for the item from 12zoukJul 16, 2020 Hi is this cream better for mature skin or is the Vit E Gold flake better? Answer : [Re] Inquiry for the item from 12zouk Both is good for mature skin. For health skin, vit E gold leaf is good enough. If skin got minor problem, like pimples, red spots or very dry, the cordyceps is better. Regards Question : [Re] Inquiry for the item from 12zouk Thanks for the information Answer : [Re] Inquiry for the item from 12zouk {blushing} Question : Inquiry for the item from Dad***Nov 07, 2019 Hi You carry many type of horse oil cream. Can you recommend the best one for firming, wrinkle & moisturising for late 40s? Answer :* [Re] Inquiry for the item from Dad**** Hi I will highly recommend the herb hill furano horse oil cream. This contains Q10, collagen and other beauty ingredients. Apply bit thick at night if stay In Aircon room. Question : [Re] Inquiry for the item from Dad**** Thanks but I m abit confused. I went to your herb furano horse cream first & you recommend cordyceps for mature skin. So I came to this and you recommend herb furano horse cream? Which one is the best for late 40s firming & moisturising? Heavy is ok. Answer : [Re] Inquiry for the item from Dad**** Sorry to make you confused. As you mentioned, want a firming, wrinkles and moisture, I will recommend the herb hill furano one. Regards Question : Inquiry for the item from woa***Oct 29, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from woa**** Secret Inquiry Question : [Re] Inquiry for the item from woa**** Secret Inquiry Answer : [Re] Inquiry for the item from woa**** Secret Inquiry Question : Inquiry for the item from sam***Sep 21, 2019 Hi, can check when will item restock? Answer :* [Re] Inquiry for the item from sam**** Hi Stock will come next 2 weeks. thx Question : Inquiry from see***Aug 18, 2019 can i know what is the difference between this cream and the Herb Hill Furano? purpose of each cream and what skin type suitable for it. Answer :* [Re] Inquiry from see**** hi, both are similar horse oil cream, these are their differences: Herb Hill Furano: Rich in moisture, Lavender Scent, contain Hyaluronic Acid Cordyceps: maily improve aging problem, no scent, contain cordyceps extract if you are looking for beauty purposed skincare, HHF horse oil cream is the best. If got certain skin problem, Cordyceps may help you. Regards Question : [Re] Inquiry from see**** noted with thanks. i'm in my late 40 want beauty and improve skin firming. which should i choose. Answer : [Re] Inquiry from see**** I highly recommended the herb hill furano horse oil cream. Remember use peeling gel to remove dead skin then skin absorb the nutrients faster Question : [Re] Inquiry from see**** noted with thanks.. will place order soon :) Answer : [Re] Inquiry from see**** Thank you Question : Inquiry for the item from ise***Jan 30, 2019 Hello :) May I ask when will you be restocking? Answer :* [Re] Inquiry for the item from ise**** Hi new stock will come mid of February. Thank you +View all Notice, FAQ, Q&A >>-Fold Notice, FAQ, Q&A >>
Japan 50mT Ceramic Magnetic Patch Tape Plaster - Body Shoulder Pain Relief Long-lasting Waterproof Item Q&A	Question : Inquiry for the item from wenminhAug 28, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from wenminh Secret Inquiry Question : Inquiry for the item from san***May 20, 2020 What’s the different between this and nichiou magnetic patch? Answer :* [Re] Inquiry for the item from san**** hi. The ceramic magnet patch is used ceramic magnet (one type of Permanent magnet) and this is only 50mT. The Nichiou brand has used another type of permanent magnet, and the plaster is 2 layers (titanium and cloth). The Nichiou brand got 2 choices: 130mT and 200mT. "mT" is magnetic flux density. High magnetic flux density will more effective to relieve pain. Please note that "permanent magnet" doesn't mean use forever. The magnet will be damage by temperature and environment, the magnetic field will be decreased gradually. Replace a new one when the pain didn't relief effectively. Regards
Japan Honey + Royal Jelly Collagen-Gel Face Skin From Herb Hill Furano Exclusive Seller Item Q&A	Question : Inquiry for the item from EveAug 24, 2020 Secret Inquiry Answer : [Re] Inquiry for the item from Eve Secret Inquiry Question : Inquiry for the item from chermaine_tltAug 10, 2020 Hi , it says that there is no manufacturing date and no expiry date. So may I know how long can the cream be kept. Will it spoil? When is it manufactured ?. Thank you. Answer : [Re] Inquiry for the item from chermaine_tlt If can keep for 2 years in cool places or fridge. If opened, finish it asap. Regards Question : Inquiry for the item from kar***Jan 26, 2019 Hi is this still avail? Answer :* [Re] Inquiry for the item from kar**** Yes left 1 Question : [Re] Inquiry for the item from kar**** Any restock? Expiry? Answer : [Re] Inquiry for the item from kar**** Yea new stock will come next week. I don’t know the expiry date now. How many you need? Question : [Re] Inquiry for the item from kar**** Ok.. I juz need one.. just want to know if expiry is short. Answer : [Re] Inquiry for the item from kar**** Hi...I just checked my stock, neither expiry date nor manufacturing date on the box. But I am sure my stock are "fresh" as I import every 2 weeks. Thank you
Japan Nichiou Titanium Magnetic Patch Plaster 130mT/200mT Body Pain Relief Waterproof Long-lasting Item Q&A	Question : Inquiry for the item from sernwanAug 09, 2020 Hi can I know when will your stock for 200MT arrive? Answer : [Re] Inquiry for the item from sernwan Hope it can reach next week, flight from Japan to sg is limited. Question : [Re] Inquiry for the item from sernwan How can I place my order? Answer : [Re] Inquiry for the item from sernwan How can I place my order? Question : [Re] Inquiry for the item from sernwan Please check here and follow the instructions: https://www.qoo10.sg/gmkt.inc/CS/NHelpFaqContents.aspx?viewno=14417. If got any problem, please contact Qoo10 at 65004440. Question : Inquiry for the item from kate_sohJul 25, 2020 May I know if T130 stock coming in? Answer : [Re] Inquiry for the item from kate_soh Got stock now, just updated Question : Inquiry for the item from 237***May 30, 2020 May i know when u restock mT130 ? Answer :* [Re] Inquiry for the item from 237**** New stock will come next 2 weeks Question : Inquiry for the item from zod***Nov 25, 2019 May i know when u have mT130 stock? Answer :* [Re] Inquiry for the item from zod**** New stock will come mid of December Question : [Re] Inquiry for the item from zod**** Waiting ur new stock. Thank you Answer : [Re] Inquiry for the item from zod**** Thank you Question : Inquiry for the item from dea***Sep 12, 2019 Hi Seller Could you bring in Nichiou 24K 200 mt plaster at a good price? Answer :* [Re] Inquiry for the item from dea**** Sorry we don’t have this. Regards
Japan Herb Hill Furano Collagen Peeling Gel Face Body Exfoliating/Scrub Q10 Lavender Scent Item Q&A	Question : Inquiry for the item from dor***Apr 11, 2020 Can I know the expiry date? Tks! Answer :* [Re] Inquiry for the item from dor**** Hi there is no expiry date and manufacturing date on the product. Their products are not mass production, all stock are “fresh”. Regards Question : Inquiry for the item from lit***Feb 18, 2020 Hi! Which moisturiser btween the one with uv and herb hill would u recommend if i have dry skin but oily on surface? Looking for 1 which is non greasy. The q10 with uv can use for night? Befor the moisturiser, need toner 1st? For this peeling gel, shld be used on wet skin right? Thanks Answer :* [Re] Inquiry for the item from lit**** The q10 uv water cream (gold box) is suitable for day time. The herb hill furano water cream is suitable for nighttime. Both are not greasy, but HHF one thicker, moist skin during your sleep. You may consider the honey and royal jelly gel, this is very good for moisture too. Some customers will use both day and night, but for myself, this is too heavy for day time. You may apply toner before the water cream. I don’t use toner, as the water cream included that function. The peeling gel uses on wet skin after cleansing. Regards Question : Inquiry for the item from yul***Nov 22, 2019 Secret Inquiry Answer :* [Re] Inquiry for the item from yul**** Secret Inquiry
Japan UV Mist Sunscreen Skin Spray Face Body Herb Hill Furano: Lavender Scent Daily Use SPF30 PA Item Q&A	Question : Inquiry for the item from kat***Feb 17, 2020 Do you have stocks for horse oil lavendar cleanser in purple tube? Answer :* [Re] Inquiry for the item from kat**** Sorry no stock now Question : Inquiry for the item from chu***Dec 25, 2019 Can I spray On face ? Answer :* [Re] Inquiry for the item from chu**** Yes can Question : Inquiry for the item from qsk***Aug 29, 2019 Hi seller. May I know it will be restocked? Kindly advise. Thanks Answer :* [Re] Inquiry for the item from qsk**** Hi new stock may come next week. Question : Inquiry for the item from can***Feb 01, 2019 Is this item still available? See all the q&a are from few months ago.. Answer :* [Re] Inquiry for the item from can**** Yes this is available.

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