Q&A board

Q & A Lists
Item Question & Answer
Power Ionics Women 100% Pure Titanium Magnetic Therapy 6mm Cherry Bracelet Balance Body
Power Ionics Women 100% Pure Titanium Magnetic Therapy 6mm Cherry Bracelet Balance Body
Item Q&A
  • Question : Inquiry related delivery from hei****Jan 13, 2020

    What is the price?

    Answer : [Re] Inquiry related delivery from hei****

    Hi,the price is $39,so we'll partial refund you $20.6,is OK?

    Best Regards

    Question : [Re] Inquiry related delivery from hei****

    Yes

    Answer : [Re] Inquiry related delivery from hei****

    Ok

    Question : [Re] Inquiry related delivery from hei****

    OK,thanks.

    Best Regards

    Answer : [Re] Inquiry related delivery from hei****

    Thanks

    Question : [Re] Inquiry related delivery from hei****

    You are welcome!

    Thanks
    Best Regards

    Answer : [Re] Inquiry related delivery from hei****

    May I know when will you refund $20.06?
    Thanks

    Question : [Re] Inquiry related delivery from hei****

    May I know when will you refund $20.06?
    Thanks

    Answer : [Re] Inquiry related delivery from hei****

    Hi,would you please message us when received the item and we'll refund $20.6 to you,is Ok?

    Thanks
    Best Regards

    Question : [Re] Inquiry related delivery from hei****

    Yes, ok. Thanks

    Answer : [Re] Inquiry related delivery from hei****

    Thanks

    Best Regards

    Question : [Re] Inquiry related delivery from hei****

    I received item

    Answer : [Re] Inquiry related delivery from hei****

    Hi,partial refund $20.6 complete,would you please check,thans very much.

    Best Regards

  • Question : Inquiry related delivery from hei****Jan 12, 2020

    Hi, when will you ship?

    Answer : [Re] Inquiry related delivery from hei****

    Hi,

    Thank you for contacting us.

    Very sorry,the item out of stock,how about change to similar as the attached photo,thanks.

    Best Regards

    Question : [Re] Inquiry related delivery from hei****

    Hi , how about the price?

    Answer : [Re] Inquiry related delivery from hei****

    Hi,the price is 39,so we'll partial refund you $20.6,is OK?

    Best Regards

5M 2835 SMD 600Leds 120led/M IP65 Waterproof LED Strip Cool White / Warm White Flexible Strips Light
5M 2835 SMD 600Leds 120led/M IP65 Waterproof LED Strip Cool White / Warm White Flexible Strips Light
Item Q&A
  • Question : Inquiry for the item from 239****Jan 17, 2020

  • Question : Inquiry for the item from 239****Mar 25, 2019

    Hi is your 7W circular ceiling recessed SPOTlight, suitable for a 4 inch hole in the ceiling?

    Thanks

    Answer : [Re] Inquiry for the item from 239****

    Hi,this LED strip light length is 5M,it is big then the 4 inch hole,so I think unsuitable because too waste,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from 239****

    No, I'm asking about the 7w spotlight not strip light....

    Answer : [Re] Inquiry for the item from 239****

    I'm sorry,would you please give me the spotlight link,this is strip light,thanks very much.

    Bst Regards

  • Question : Inquiry for the item from Kie****Mar 11, 2019

    Your led come with dimmer ? Is it remote type or wall plug ?

    Answer : [Re] Inquiry for the item from Kie****

    Hi,the item only Led strip,but we can free if you want the dimmer switch or remote control,also have the wall plug,thanks.

    Best Regards

1080 Recording Hidden Camera Night Vision Full HD Spy Cam Video Recorder Ultra-thin Power Bank DVR
1080 Recording Hidden Camera Night Vision Full HD Spy Cam Video Recorder Ultra-thin Power Bank DVR
Item Q&A
  • Question : Inquiry for the item from spe****Jan 03, 2020

    What software to download for use with iphone 11?

    Answer : [Re] Inquiry for the item from spe****

    Hi,sorry,the item can't support view the video in iphone 11 directly,would you please refer the below url if you want use with iphone 11,thanks.

    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=497585002

    Best Regards

  • Question : Inquiry for the item from soh****Nov 19, 2019

    Any restock for those with TF Card slot version

    Answer : [Re] Inquiry for the item from soh****

    Hi,

    Yes,please check this link,
    https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=522733650

    Thanks
    Best Regards

  • Question : Inquiry for the item from tot****Oct 17, 2019

    What do you mrant by memory card TF

    Answer : [Re] Inquiry for the item from tot****

    Hi,the item not included memory card TF,need to buy another by self,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from tot****

    Any sd card can be supported. Right

    Answer : [Re] Inquiry for the item from tot****

    Hi,please refer this link,https://www.qoo10.sg/gmkt.inc/Goods/Goods.aspx?goodscode=522733650

    Best Regards

    Question : [Re] Inquiry for the item from tot****

    The item. Deliver today is not working

    Answer : [Re] Inquiry for the item from tot****

    Hi,would you pleae take a video,and had you slotted the TF card?

    Best Regards

  • Question : Inquiry for the item from klh****Mar 11, 2019

    The micro sd card cannot insert into it

    Answer : [Re] Inquiry for the item from klh****

    Hi,ok,we'll exchange for you,would you please eturn to Address:Liuyi ROAD 3011,Huangshi Street,Licheng District,Putian City,Fujian Province,China
    Receiver:Zheng ZhiHuo
    Mobile phone:18059575780
    Zip code:351144

    Thanks

    Question : [Re] Inquiry for the item from klh****

    I will send it from shanghai

    Answer : [Re] Inquiry for the item from klh****

    OK,I'll send the exchange to your ShangHai address?

    Best Regards

    Question : [Re] Inquiry for the item from klh****

    I had already back in singapore

    Answer : [Re] Inquiry for the item from klh****

    OK,will send to your order address,thanks.

    Best Regards

  • Question : Inquiry for the item from klh****Mar 11, 2019

    The micro sim cannot insert into it

    Answer : [Re] Inquiry for the item from klh****

    Hi,ok,we'll exchange for you,would you please eturn to Address:Liuyi ROAD 3011,Huangshi Street,Licheng District,Putian City,Fujian Province,China
    Receiver:Zheng ZhiHuo
    Mobile phone:18059575780
    Zip code:351144

    Thanks

+View all Notice, FAQ, Q&A >>
2019 Movie Shazam! Cosplay Costume Zentai Billy Batson Bodysuit Superhero Shazam Jumpsuits Cloak
2019 Movie Shazam! Cosplay Costume Zentai Billy Batson Bodysuit Superhero Shazam Jumpsuits Cloak
Item Q&A
  • Question : Inquiry related return and exchange from Tar****Dec 16, 2019

Led Spotlight Bulb E27  GU10 MR16 Led Lamp 220V-240V  80 Leds 5W  Equal to 50W halogen lamp 2835 SMD
Led Spotlight Bulb E27 GU10 MR16 Led Lamp 220V-240V 80 Leds 5W Equal to 50W halogen lamp 2835 SMD
Item Q&A
  • Question : Inquiry for the item from Lim****Dec 15, 2019

    Hi, how many led bulb pieces is in 1 packet?

    Answer : [Re] Inquiry for the item from Lim****

    Hi,1 packet 10pcs the led bulb,MR16,GU10 or E27 optional,thanks.

    Best Regards

Kids Autumn Winter Japan Cartoon Pikachu Pattern Poke0819MOn Drawing Ju0819MPers Tops Toddler Kids H
Kids Autumn Winter Japan Cartoon Pikachu Pattern Poke0819MOn Drawing Ju0819MPers Tops Toddler Kids H
Item Q&A
  • Question : Inquiry for the item from shu****Dec 08, 2019

    Hi, if I order black, can ur be washed with other clothing? Will the black color mixed with other clothes?

    Answer : [Re] Inquiry for the item from shu****

    Hi,you'd better don't be washing with other clothing the first 2-3 times,thanks.

    Best Regards

Massive Growth Peniss Extender Enlarger Peniss Stretcher Growth Male Enlargement,phallosan forte pen
Massive Growth Peniss Extender Enlarger Peniss Stretcher Growth Male Enlargement,phallosan forte pen
Item Q&A
220/110V 1000ml Magnetic Stirrer With Hotplate Digital Mixer Heating Plate Control
220/110V 1000ml Magnetic Stirrer With Hotplate Digital Mixer Heating Plate Control
Item Q&A
  • Question : Inquiry for the item from 211****Dec 04, 2019

    Hotplate up to what temperature ?

    Answer : [Re] Inquiry for the item from 211****

    Hi,up to 100℃,thanks.

    Best Regards

USB TV Wireless Wi-Fi Adapter for Samsung Smart TV WIS12ABGNX WIS09ABGN 300M
USB TV Wireless Wi-Fi Adapter for Samsung Smart TV WIS12ABGNX WIS09ABGN 300M
Item Q&A
  • Question : Inquiry from auy****Dec 01, 2019

    Hi is it compatible with UA32EH5306MXXS?

    Answer : [Re] Inquiry from auy****

    Hi,yes,would you please leave memo 'UA32EH5306MXXS' when place order,thanks.

    Best Regards

Hot SKMEI Men LED Digital Alarm Sport Watch Stainless Steel Military Wristwatch
Hot SKMEI Men LED Digital Alarm Sport Watch Stainless Steel Military Wristwatch
Item Q&A
  • Question : Inquiry related delivery from 241****Nov 21, 2019

    Dear Seller,

    Not receive the item yet, still waiting.

    Answer : [Re] Inquiry related delivery from 241****

    Hi,

    Thank you for contacting us.

    Very sorry to keep you waiting for so long,this is the tracking number 'SGP151604761',and the tracking information shows 'deliverd' on 18 Nov.

    If you havn't received the item,would you please call to number '9131-6562' to check the parcel,thanks very much.

    Best Regards

    Question : [Re] Inquiry related delivery from 241****

    Dear Seller,

    I will check, Thanks.

    Answer : [Re] Inquiry related delivery from 241****

    Dear Seller,

    I just called the number given by you, she said will delivery later, Thanks.

    Question : [Re] Inquiry related delivery from 241****

    Hi,

    OK,that's good news,thanks.

    Best Regards

    Answer : [Re] Inquiry related delivery from 241****

    Dear Seller,

    until now still not receive yet, call again, the lady said still in warehouse, have to till next week..

    to update you, Thanks.

    Question : [Re] Inquiry related delivery from 241****

    is wait till next week.

    Answer : [Re] Inquiry related delivery from 241****

    Hi,

    OK,very sorry for keep you waiting so long,hope the courier company delivery you ASAP,thanks for understanding.

    Best Regards

    Question : [Re] Inquiry related delivery from 241****

    Ok Thanks.

    Answer : [Re] Inquiry related delivery from 241****

    Thanks

    Best Regards

    Question : [Re] Inquiry related delivery from 241****

    Hi, they send to the wrong address 1354 in few days back, I have 2 parcels, just pass by, the house owner return to me..

    Answer : [Re] Inquiry related delivery from 241****

    Hi,OK,it's good news,thanks.

    Best Regards

    Question : [Re] Inquiry related delivery from 241****

    you too, Thanks.

    Answer : [Re] Inquiry related delivery from 241****

    Thanks

    Best Regards

Solar Led Sensor Light Led Street Light With Motion Sensor Waterproof 20W 40W 60 W Led Solar light L
Solar Led Sensor Light Led Street Light With Motion Sensor Waterproof 20W 40W 60 W Led Solar light L
Item Q&A
  • Question : Inquiry for the item from 210****Nov 13, 2019

    What is the Lumen output for all three model

    Answer : [Re] Inquiry for the item from 210****

    Hi,6600,thanks.

    Best Regards

Magnetic Health Ring Keep Slim Fitness Weight Loss Slimming Magnetic Ring Keep Fit Health Slimming R
Magnetic Health Ring Keep Slim Fitness Weight Loss Slimming Magnetic Ring Keep Fit Health Slimming R
Item Q&A
  • Question : Inquiry for the item from Jas****Nov 07, 2019

    Does it really work for snoring??

    Answer : [Re] Inquiry for the item from Jas****

    Hi,yes,but it is a slow process,thanks.

    Best Regards

  • Question : Inquiry for the item from jol****Oct 12, 2019

    How I choose the size to buy?

    Answer : [Re] Inquiry for the item from jol****

    Hi,the ring adjustable and so free size,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from jol****

    Which finger to wear for anti snoring?

    Answer : [Re] Inquiry for the item from jol****

    Hi,the three all can,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from jol****

    I mean which finger to wear?

    Answer : [Re] Inquiry for the item from jol****

    Hi,sorry,the middle finger,ring finger,little finger wear for anti snoring generally,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from jol****

    Middle finger left or right hand?
    How about slimming which hand finger?

    Answer : [Re] Inquiry for the item from jol****

    Hi,the left hand is the most people's habit,wearing which finger is depend your habit,thanks.

    Best Regards

AIBOO Under Above Cabinet LED Puck Lights Kit Rigid Bar with Dial Dimmer Switch for Furniture Interi
AIBOO Under Above Cabinet LED Puck Lights Kit Rigid Bar with Dial Dimmer Switch for Furniture Interi
Item Q&A
Tomshine LED Under Cabinet Lighting Kit 4 PCS with Dimmer SMD2835 All Accessories Included for Cloak
Tomshine LED Under Cabinet Lighting Kit 4 PCS with Dimmer SMD2835 All Accessories Included for Cloak
Item Q&A
Beats Wireless Bluetooth Headset Headphones Bluetooth 4.1 Stereo Phone Tablet PC Headset
Beats Wireless Bluetooth Headset Headphones Bluetooth 4.1 Stereo Phone Tablet PC Headset
Item Q&A
  • Question : Inquiry for the item from bel****Oct 14, 2019

    This headphobe model can slot in small memory storage card of32 or 62?

    Answer : [Re] Inquiry for the item from bel****

    Hi,yes,can,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from bel****

    Can snap a picture in the side to slot in small memory card? Before i buy wld like to asure. Thanks.

    Answer : [Re] Inquiry for the item from bel****

    Hi,please be assured,we'll free the item to you if no have the TF card slot,thanks.

    Best Regards

8Ft Artificial PVC Christmas Tree W/Stand Holiday Season Indoor Outdoor Green
8Ft Artificial PVC Christmas Tree W/Stand Holiday Season Indoor Outdoor Green
Item Q&A
Anime Seraph Of The End:Vampire Reign Cosplay Costumes Mikaela Hyakuya Cosplay Uniform Owari No Sera
Anime Seraph Of The End:Vampire Reign Cosplay Costumes Mikaela Hyakuya Cosplay Uniform Owari No Sera
Item Q&A
Latest MEE audio M6 PRO hifi heandphone Universal-Fit Noise-Isolating Musician s In-Ear Monitors wit
Latest MEE audio M6 PRO hifi heandphone Universal-Fit Noise-Isolating Musician s In-Ear Monitors wit
Item Q&A
  • Question : Inquiry for the item from bon****Oct 28, 2019

    Is this 2nd generation?

    Answer : [Re] Inquiry for the item from bon****

    Hi,yes,it is 2nd generation,thanks.

    Best Regards

10 x30  Wedding Party Tent Outdoor Camping Gazebo BBQ Pavilion Canopy Cater Events
10 x30 Wedding Party Tent Outdoor Camping Gazebo BBQ Pavilion Canopy Cater Events
Item Q&A
Vintage Aladdin Lamp Wishing Tea Oil Pot Decoration Collection Arts Decoration Crafts Birthday Chris
Vintage Aladdin Lamp Wishing Tea Oil Pot Decoration Collection Arts Decoration Crafts Birthday Chris
Item Q&A
  • Question : Inquiry for the item from blu****Oct 23, 2019

    Hi
    Can i receive if i make the payment today?

    Answer : [Re] Inquiry for the item from blu****

    Hi,you'll received within 6-8 days normally,thanks.

    Best Regards

Hands-free Call Center Noise Cancelling Corded binaural Headset Headphone + Mic
Hands-free Call Center Noise Cancelling Corded binaural Headset Headphone + Mic
Item Q&A
  • Question : Inquiry related delivery from sup****Oct 11, 2019

    Hi. If i order 3 headsets today, how long would the delivery be done? Can i receive the headsets by next week? Thanks.

    Answer : [Re] Inquiry related delivery from sup****

    Hi,yes,normally can,thanks.

    Best Regards

    Question : [Re] Inquiry related delivery from sup****

    Hi. Sorry i am ordering the items now. If i need to receive it by 23 oct next wed would i be able to receive the items?

    Answer : [Re] Inquiry related delivery from sup****

    Hi,sorry,I can't sure,the delivery within 5-8 days normally,thanks.

    Best Regards

    Question : [Re] Inquiry related delivery from sup****

    I see. Then if i were to order today would i receive by 30 oct?

    Answer : [Re] Inquiry related delivery from sup****

    Hi,yes,can,thanks.

    Best Regards

    Question : [Re] Inquiry related delivery from sup****

    Thanks. My colleague just ordered from you via the other link that you post on qoo10. Are they the same headsets?

    Answer : [Re] Inquiry related delivery from sup****

    Hi,yes,received 1 order with 2pcs the item,will send out today,thanks.

    Best Regards

  • Question : Inquiry for the item from sup****Sep 15, 2019

    Can the headset be connected to analog telephone?

    Answer : [Re] Inquiry for the item from sup****

    Hi,yes,can,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from sup****

    Any need for special adaptor to connect to phone? My phone is Panasonic KX TS560 ND corded phone.

    Answer : [Re] Inquiry for the item from sup****

    Hi,yes,the item with adaptor to easy use for different telephone,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from sup****

    Can handset and headset be connect at the same time?

    Answer : [Re] Inquiry for the item from sup****

    Hi,yes,can,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from sup****

    How do u toggle between handset and headset?

    Answer : [Re] Inquiry for the item from sup****

    Hi,can connect at the same time but can't toggle,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from sup****

    How to pick up the calls using the headset?

    Answer : [Re] Inquiry for the item from sup****

    Hi,use as usually when pick up the calls,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from sup****

    Do i need to lift up the handset to activate the headset when there is a call or there is a button on the headset for me to take the call when the phone ring?

    Answer : [Re] Inquiry for the item from sup****

    Hi,yes,there have a button on the headset to take the call when the phone ring,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from sup****

    Hi. Thanks for sharing. Could u take a photo to share with me on the location of the button, as i cant see it on the picture display. I am asking because i will be buying in bulk hence need to confirm on all the requirement before purchase.

    Thanks

    Answer : [Re] Inquiry for the item from sup****

    Hi,sorry,the newest design without the button to take the call. The telephone only 1 port to connect the handset or headset normally,so only can use one in the same time,handset or headset.

    If you use the headset to connect the telephone,you only need to loosen the 'hang up key' to take the call when the phone ring..

    Thanks
    Best Regards

    Question : [Re] Inquiry for the item from sup****

    So previously u mention can connect two at the same time cannot be done? What do u meant by loosen the hang up key. Because if i disconnect the handset then the hand up key will always get loosen? Do u have any model that can connect both the handset and the headset?

    Answer : [Re] Inquiry for the item from sup****

    Hi,yes,can't connect two at the same time because the telephone only one connect port.

    I mean that the handset still press on the hang up key when the telephone connect to headset,and please move the handset to loose 'hang up key' to take the call when the phone ring,thanks.

    Sorry,no have the model can connect bothe the handset and the headset,thanks.

    Best Regards

Hands-free Call Center Noise Cancelling Corded binaural Headset Headphone + Mic
Hands-free Call Center Noise Cancelling Corded binaural Headset Headphone + Mic
Item Q&A
  • Question : Inquiry for the item from jxj****Oct 23, 2019

    Hi, i have just ordered two sets headsrtd. Kindly assist to deliver to me before 30 oct.

    Answer : [Re] Inquiry for the item from jxj****

    Hi,OK,received the order and will send out today,thanks.

    Best Regards

PURC Straightening Hair Repair and Straighten Damage Hair Products Brazilian Keratin Treatment 300ml
PURC Straightening Hair Repair and Straighten Damage Hair Products Brazilian Keratin Treatment 300ml
Item Q&A
  • Question : Inquiry for the item from san****Oct 17, 2019

    Hello seller,

    What’s the difference between 300ML Keratin Treatment 5% & 300ML Keratin Treatment 8% and Keratin Treatment 12%?

    Thanks

    Answer : [Re] Inquiry for the item from san****

    Hello,

    It is the keratin of different formaldehyde content,5% formalin/8% formalin/12% formalin can be choosing,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from san****

    Kindly recommend to me which % is suitable for rough and thick hair ( I want straighten and smooth)?

    Thanks

    Answer : [Re] Inquiry for the item from san****

    Hi,would you please take a photo,normally recommend 8%,thanks.

    Best Regards

Latest Hammerhead V2 Pro Earphone with Microphone In Ear Gaming Headsets Noise Isolation Stereo Head
Latest Hammerhead V2 Pro Earphone with Microphone In Ear Gaming Headsets Noise Isolation Stereo Head
Item Q&A
  • Question : Inquiry for the item from muh****Oct 22, 2019

Talking Function Arm Blood Pressure Monitor with Adapter, 2 User Mode, Irregular Heartbeat Detector,
Talking Function Arm Blood Pressure Monitor with Adapter, 2 User Mode, Irregular Heartbeat Detector,
Item Q&A
  • Question : Inquiry for the item from won****Oct 22, 2019

  • Question : Inquiry for the item from won****Oct 21, 2019

    Plesse advise Large cuff with talking model able to use battery operated?

    Answer : [Re] Inquiry for the item from won****

    Hi,are you mean want to use the AA battery?

    The Large cuff with talking model also built-in battery,thanks.

    Best Regards

    Question : [Re] Inquiry for the item from won****

    Ok thank you.

    Answer : [Re] Inquiry for the item from won****

    Thanks

    Best Regards