Q&A board

Q & A Lists
Item Question & Answer
Mens Cargo Pants (Florella/Tuned/York/Chamipon) / Prolando Business Pants / Working Jeans
Mens Cargo Pants (Florella/Tuned/York/Chamipon) / Prolando Business Pants / Working Jeans
Item Q&A
  • Question : Inquiry related return and exchange from nfa****Jul 02, 2020

  • Question : Inquiry for the item from gen****Jun 28, 2020

  • Question : Inquiry for the item from lin****Jun 28, 2020

    Cargo jogger pants 1078 is blue or light grey? Picture description is different from the selection side

    Answer : [Re] Inquiry for the item from lin****

    Hi,

    For this item, we only left with blue as the light grey is currently out of stock.

    Thank you.

  • Question : Inquiry related return and exchange from lim****Jun 25, 2020

    Hi can i make an exchange of size?

    Answer : [Re] Inquiry related return and exchange from lim****

    Hi,

    Is it convenient for you to come down on a weekday for exchange at our warehouse?

    Time :2-4pm
    Address: 49 Tannery Lane #04-03 Noble Logistics
    Date: 30 June (Tues)

    Thank you.

    Question : [Re] Inquiry related return and exchange from lim****

    Hi can 1st july instead?

    Answer : [Re] Inquiry related return and exchange from lim****

    Hi,

    1 July is fine.

    Thank you.

  • Question : Inquiry for the item from mic****Jun 26, 2020

    Hi seller,

    Design 1077 green, when the stock will arrive? Any chance that you will bring in 1077 for navy blue stretchable? Pls advise

    Answer : [Re] Inquiry for the item from mic****

    Hi,

    We won’t be replenishing this item as we have something similar that will be coming soon.

    Thank you.

+View all Notice, FAQ, Q&A >>
Cotton Drawstring Shorts!! Casual Wear. Comfortable. Medium to Big Size!
Cotton Drawstring Shorts!! Casual Wear. Comfortable. Medium to Big Size!
Item Q&A
Business Pants NEW ARRIVAL! 4 Styles : Florella Check Prolando Plain Stripe
Business Pants NEW ARRIVAL! 4 Styles : Florella Check Prolando Plain Stripe
Item Q&A
  • Question : Inquiry for the item from alk****Jun 09, 2020

    when will u be stocking up? Thks.

    Answer : [Re] Inquiry for the item from alk****

    Hi,

    Which item are you looking at?

    Question : [Re] Inquiry for the item from alk****

    forella black size 42.

    Answer : [Re] Inquiry for the item from alk****

    Hi,

    If you are looking for item 1049 Florella Black size 42.

    The stock will be here these 2 days.

    Question : [Re] Inquiry for the item from alk****

    Hi, since yr reply i have been checking on yr wevsite. Till today, there is stll no stock. Kindly advise status. Thks.

    Answer : [Re] Inquiry for the item from alk****

    Sorry, we might have mistaken your enquiry.

    Are you looking at the cargo pants?

    For business pants Florella, at this moment there is no plans for new stock.

  • Question : Inquiry for the item from tim****Sep 17, 2019

    does the pants have any pleats in front?

    Answer : [Re] Inquiry for the item from tim****

    For Prolando series, there are no pleats.

    Thanks.

  • Question : Inquiry for the item from reb****May 08, 2019

  • Question : Inquiry related return and exchange from lau****Mar 12, 2019

  • Question : Inquiry for the item from vid****Feb 27, 2019

    Will Prolando Strip be re-stocked?
    Any idea when?

    Answer : [Re] Inquiry for the item from vid****

    Hi,

    We have no plans to replenish prolando Stripe pants.

    Thank You.

+View all Notice, FAQ, Q&A >>
Winter Jackets Sweater Hoodies Windbreaker BaseBall Jacket** Best Quality!!
Winter Jackets Sweater Hoodies Windbreaker BaseBall Jacket** Best Quality!!
Item Q&A
  • Question : Inquiry for the item from rom****Jun 14, 2020

  • Question : BK001Oct 23, 2018

    Any stock for BK001?

    Answer : [Re] BK001

    Hi,

    Yes we have stock for this.

    May I know what size are you looking at?

    Thank you.

    Question : [Re] BK001

    Looking for 2XL or 3 XL

    Answer : [Re] BK001

    Hi,

    Sorry for the delay, we are checking with the vendor on the size chart and will get back to you soon.



    Hi,

    The current BK001 has run out of stock for bigger size.

    We do have something similar to BK001.

    Please see enclosed size chart and pictures.

    Thank you.
    (Nov 03, 2018 00:24)

  • Question : Inquiry for the item from Woo****Apr 29, 2018

    Is ST101 a windbreaker ?

    Answer : [Re] Inquiry for the item from Woo****

    Hi,

    Is a reversible jacket. The material is thick but is not really a windbreaker.

    If you are keen, please let us know the size as the stock is running low.

    Thanks.

    Question : [Re] Inquiry for the item from Woo****

    Do u have wind breaker?

    Answer : [Re] Inquiry for the item from Woo****

    Hi,

    We do have windbreaker but the material is “thin” type.

    Thanks.

    Question : [Re] Inquiry for the item from Woo****

    Which 1?

    Answer : [Re] Inquiry for the item from Woo****

    Hi,

    The design is as enclosed.

    Thank you.

    Question : [Re] Inquiry for the item from Woo****

    How much is it and which model on q10 can I find it?

    Answer : [Re] Inquiry for the item from Woo****

    Hi,

    Sorry we do not have this in the listing.

    Is $10 per piece.

    Enclosed inner picture for your reference.

    Thank you.

  • Question : Inquiry related delivery from Ste****Mar 14, 2018

    Dear seller , any possible to get the winter clothes by this coming Friday 16th March If place order by today ?

    Answer : [Re] Inquiry related delivery from Ste****

    Hi,

    If we go by Qxpress, it may not be able to reach you.

    May I know the delivery address area? Which item are you looking at?

    Thank you.

    Question : [Re] Inquiry related delivery from Ste****

    I m looking at WA01 - Black Winter Clothes , as I will travel on Saturday evening so still checking any possibility to get the winter clothes at least by Saturday 17th March

    Answer : [Re] Inquiry related delivery from Ste****

    I m staying at Yishun area

    Question : [Re] Inquiry related delivery from Ste****

    Hi,

    WA01 has run out of stock,

    Sorry for the inconvenience caused.

  • Question : Inquiry for the item from yon****Feb 20, 2018

    Hi

    J1125 is a wind jacket?

    Thanks.

    Answer : [Re] Inquiry for the item from yon****

    Hi, it is a winter jacket.

+View all Notice, FAQ, Q&A >>
Quality Thick Cotton Socks!! Long / Ankle Socks!!3 Pairs per pack!!!White / Black / Grey / DarkBlue
Quality Thick Cotton Socks!! Long / Ankle Socks!!3 Pairs per pack!!!White / Black / Grey / DarkBlue
Item Q&A
  • Question : Inquiry for the item from Jan****Jun 14, 2020

  • Question : Inquiry for the item from 211****Jan 17, 2020

    I am looking for thick cotton socks to use with my boots. Which do you recommend?

    Thank you.

    Answer : [Re] Inquiry for the item from 211****

    Hi,

    You can look into item 004 or 003.

    Thank you.

  • Question : Inquiry for the item from soh****Dec 26, 2018

    Why I cannot add the socks together with jeans and bermudas to combine until $40 to have free shipping? I check the socks $1.5 still added even though I cross $40 with other jeans and bermudas together with socks.

    Answer : [Re] Inquiry for the item from soh****

    Hi,

    Let us check and get back to you.

    Sorry for the inconvenience caused.

    Hi,

    Can you please try again? It should works now.,

    Thank you.
    (Dec 29, 2018 06:30)

    Question : [Re] Inquiry for the item from soh****

    Hi now it works but too late my coupon cannot wait so I place separate order no. 286742838. Check it is received.

    Answer : [Re] Inquiry for the item from soh****

    Yes, the package already pick up by courier and it will probably reach you on 2 Jan.

    Thanks.

  • Question : Order no : 234223489Nov 06, 2017

    Hi

    My order no is : 234223489. If you happen to have any stock issue, please do not cancel but let me know first as I have combined items in one cart to use the cart coupon. Thank you!

    Answer : [Re] Order no : 234223489

    Thanks for the notification.

    We should have stock for this item but will contact you if there is changes.

  • Question : Inquiry related delivery from 244****Sep 21, 2017

    I ordered 6 pairs of socks on 19 Sept so please send out soon. Thanks

    Answer : [Re] Inquiry related delivery from 244****

    Hi,

    The package will be able to reach you by end of week.

    Thanks.

    Question : [Re] Inquiry related delivery from 244****

    Ok thanks

    Answer : [Re] Inquiry related delivery from 244****

    Already answered inquiry. If you have another any question, please contact to us.

+View all Notice, FAQ, Q&A >>
【New Designs Update】Plus Size S to 7XL Coloured Bermudas Short
【New Designs Update】Plus Size S to 7XL Coloured Bermudas Short
Item Q&A
  • Question : Inquiry for the item from s2u****Jun 12, 2020

    For 824-1, 824-2, 824-3, what's the difference?
    the pictures doesn't state what color for this model.

    Answer : [Re] Inquiry for the item from s2u****

    Hi,

    For this design, we left with 824-1.

    Thank you.

  • Question : Inquiry for the item from aar****Apr 29, 2020

    Hi, can I check for the bermudas 764-1 (waist size 36), when would there be stocks coming in? Thanks.

    Answer : [Re] Inquiry for the item from aar****

    Hi,

    At this moment, we do not have plans to replenish this item.

  • Question : Inquiry related delivery from lim****Apr 11, 2020

    Hi, is shipping available during this month?

    Answer : [Re] Inquiry related delivery from lim****

    Hi,

    Yes, shipping will still be available this month.

  • Question : Inquiry for the item from ari****Mar 09, 2020

    Item Code: BStyle
    Brand: Florella
    Trendy/ Regular-Fit / Multi Pocket

    Sizes: 42 Inches

    May i know the cm/inches for the hip and length.

    Answer : [Re] Inquiry for the item from ari****

    And also is it possible to purchase the item at your shop itself?

    Question : [Re] Inquiry for the item from ari****

    Sorry for the late reply.

    Here’s the measurement for size 42.

    Waist: 104cm
    Hip: 122cm
    Length: 52cm

    We left only 1 pc size 42 in grey.

    Here’s our warehouse address:

    49 Tannery Lane #04-03 Noble Logistics.

    We do not have fix operating hours so you would like to purchase direct you may need to fix a timing with us preferably Tuesday or Friday noon.

    Thank you.

    Answer : [Re] Inquiry for the item from ari****

    Sizes: 38 to 4611
    (New colour: 624 Black! !)

    Size: 40 and 42

    May I know the cm/inches of the waist,hip and length

    Question : [Re] Inquiry for the item from ari****

    Hi,

    For item 624, we don’t have any size 40/42 left for black.

  • Question : Inquiry related return and exchange from wil****Mar 12, 2020

    Hi I would like to do an exchange for 3 of the berms I have bought due to the sizes. Can I come to your office/ warehouse tmrw 4pm?

    Answer : [Re] Inquiry related return and exchange from wil****

    Hi,

    Yes you can come down today 13 Mar (Fri) 3-5pm

    Address: 49 Tannery Lane #04-03 Noble Logistics.

    Thank you.

+View all Notice, FAQ, Q&A >>
Ready Stock! Fast Shipping! On Sale!!! NEW ARRIVAL!! Mens Casual Bermudas! Trendy Style Fitting
Ready Stock! Fast Shipping! On Sale!!! NEW ARRIVAL!! Mens Casual Bermudas! Trendy Style Fitting
Item Q&A
  • Question : Inquiry for the item from tai****Jun 09, 2020

    Hi, do you have 4219 size chart? Thanks

    Answer : [Re] Inquiry for the item from tai****

    Hi,

    Please see enclosed size chart.

    Question : [Re] Inquiry for the item from tai****

    Thanks lots!

    Answer : [Re] Inquiry for the item from tai****

    Thank you.

  • Question : Inquiry for the item from man****Jun 05, 2020

    Hi, can you please provide me with the measurements for item code 4224 and 582, both size 32 and 33? Thank you.

    Answer : [Re] Inquiry for the item from man****

    Thanks for the feedback.
    We have updated the size chart.

    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=407033514&banner_no=1305330

  • Question : Inquiry for the item from aar****Apr 29, 2020

    For 4010-1 (Black) bermuda for waist size 36, when would there be stocks available for order?

    Answer : [Re] Inquiry for the item from aar****

    Sorry we won’t be replenish this item 4010.

  • Question : Inquiry for the item from 237****Jan 06, 2020

    i have yet to received my order . Cart no. 131319254. Order no. 311065289
    please look into it . thank you

    Answer : [Re] Inquiry for the item from 237****

    Hi,

    The package is shipped on 16 Dec. Singpost usually takes 5 working days for delivery for normal mail but it may stretch to a month during peak.

    Please contact us if you don’t receive it by end of week.

    Question : [Re] Inquiry for the item from 237****

    ok . sure . i wil l keep you update . thank you

    Answer : [Re] Inquiry for the item from 237****

    Thank you.

    Question : [Re] Inquiry for the item from 237****

    hi . i have not received my package yet . thank you .

    Answer : [Re] Inquiry for the item from 237****

    Hi,

    Can you raise a non receipt claim via Qoo10, they will refund you accordingly?

    Question : [Re] Inquiry for the item from 237****

    i am not sure hot to do that as its never happened to me before .
    and also , i still want my short .
    thank you

    Answer : [Re] Inquiry for the item from 237****

    Hi,

    We can resend to you but would you like to top up $2.50 for a tracking package?

    Question : [Re] Inquiry for the item from 237****

    thank you . i dontthink i want to top up ; i have buy from your seide so many time and thing like this have never happened before .

    Answer : [Re] Inquiry for the item from 237****

    Hi,

    We will resend but if the mail gets lost again we will not be able to replace it again.

    Appreciate your understanding

    Question : [Re] Inquiry for the item from 237****

    ok thank you so much .

    Answer : [Re] Inquiry for the item from 237****

    Hi,
    size 40 for this color is out of stock. Would you like to take size 42?

    Question : [Re] Inquiry for the item from 237****

    how abt dark navy size 40?
    thank you

    Answer : [Re] Inquiry for the item from 237****

    Hi,

    We are sending the dark navy tomorrow .

    See enclosed picture.

    Question : [Re] Inquiry for the item from 237****

    thank you .

    Answer : [Re] Inquiry for the item from 237****

    Hi,

    We will close this enquiry. Please contact us again if you have any issue.

    Thank you.

    Question : [Re] Inquiry for the item from 237****

    Ireceived the package today . thank you seller
    Happy Lunar New Year

    Answer : [Re] Inquiry for the item from 237****

    Thanks for the confirmation. Happy Lunar New Year!

  • Question : Inquiry related return and exchange from jia****Nov 13, 2019

    Hi.
    I ordered 4213–15 (DarkBeige), but i received 4213–13(Dark Navy) instead,
    Please advise how can I have an exchange. Thanks alot.

    PS. This is my 5th purchase.

    Answer : [Re] Inquiry related return and exchange from jia****

    Order

    Question : [Re] Inquiry related return and exchange from jia****


    Hi,

    We will check our stock status and get back to you.

    Sorry for the inconvenience caused.

    Answer : [Re] Inquiry related return and exchange from jia****

    No problem. Appreciate if you could get back to me asap as i will be oversea soon.

    Question : [Re] Inquiry related return and exchange from jia****


    Hi,

    We will arrange to send it by Qxpress. Is it possible that we can prepare a return envelope with postage? Can you return us the on hand pants by dropping into any Singpost letter box?

    Thank you.

    Answer : [Re] Inquiry related return and exchange from jia****

    Yea sure. That will be great.

    Question : [Re] Inquiry related return and exchange from jia****

    Hi,

    Please see Qxpress tracking number SG2105277.

    It should reach you no later than Wednesday.

    Thank you for the help.

    Answer : [Re] Inquiry related return and exchange from jia****

    Thanks

    Question : [Re] Inquiry related return and exchange from jia****


    Already answered inquiry. If you have another any question, please contact to us.

    Answer : [Re] Inquiry related return and exchange from jia****

    Hi.
    I have returned and dropped the previous pant into a singpost box.
    Thanks for the help.

    Question : [Re] Inquiry related return and exchange from jia****


    Thank you for the help.

+View all Notice, FAQ, Q&A >>
LELONG SALES*MENS BERMUDAS*PANTS*JEANS
LELONG SALES*MENS BERMUDAS*PANTS*JEANS
Item Q&A
  • Question : Inquiry related return and exchange from spl****May 26, 2020

  • Question : Inquiry for the item from Sun****Apr 21, 2020

  • Question : Inquiry related delivery from 262****Apr 17, 2020

    Hi,

    Can I check if it is possible to self collect by arranging a courier on my end and around how long would that take?

    Thanks.

    Answer : [Re] Inquiry related delivery from 262****

    Hi,

    We can courier to you.

    What is the item and size you are looking at?

    Thank you.

    Question : [Re] Inquiry related delivery from 262****

    Hi,

    Which courier service will you be using?
    717, white, size TBC but we are looking to buy about 5-6.

    Answer : [Re] Inquiry related delivery from 262****

    Could we do a self pickup? When is the earliest time we can pick up? Could I have your email or number for a faster response? Thanks!

    Question : [Re] Inquiry related delivery from 262****

    Hi,

    I believe you have contact us via mobile message. We will get back to you once our guys has confirmed the stock.

    Thank you.

  • Question : Inquiry for the item from kar****Apr 16, 2020

    May I know u still got delivery at the moment now?

    Answer : [Re] Inquiry for the item from kar****

    Hi,

    Yes, the package is schedule for shipment on 18 April.

Latest selection Men Jogger Pants in Camo and Solid Colours
Latest selection Men Jogger Pants in Camo and Solid Colours
Item Q&A
  • Question : Inquiry for the item from Ela****May 25, 2020

    Hi, what's the code for the pants shown in picture number 2 and 3?

    Answer : [Re] Inquiry for the item from Ela****

    Hi,

    We do have the code number stated above the picture. See enclosed example.

    Thank you.

    Question : [Re] Inquiry for the item from Ela****

    I can't find code for the red camo u posted.

    Answer : [Re] Inquiry for the item from Ela****

    Hi,

    Our apology that range of camo pants are currently out of stock.

    You might like to look into other series like 2036.

    Thank you.

  • Question : 关于运送sel****会员的咨询May 18, 2020

    现在下单,22号之前,新加坡地址 ,能送到吗?

    Answer : [Re] 关于运送sel****会员的咨询

    Hi,

    If you can place the order by 18 May, it will reach you by 22 May if the stocks are available.

    Thank you.

    Question : [Re] 关于运送sel****会员的咨询

    请安排,我现在已经付款了,请尽量安排在22号之前送到,或者22号当天送到,真的急用,多谢

    Answer : [Re] 关于运送sel****会员的咨询

    Hi,

    The package already pickup by courier and it should
    Reach you tomorrow or Friday.

    Thank you.

  • Question : Inquiry for the item from Sun****Apr 26, 2020

  • Question : Inquiry for the item from jan****Apr 22, 2020

  • Question : Inquiry for the item from jad****Apr 21, 2020

    Hi, do you have 1030-03 (dark grey) in stock?

    Answer : [Re] Inquiry for the item from jad****

    Hi,

    Our apology, we do not have stock left for dark grey.

    Thank you.

+View all Notice, FAQ, Q&A >>
New Working Cargo Pants!! Size 28 to 42!! Multi Colour x Multi Pocket x Durable x Good for Work!!
New Working Cargo Pants!! Size 28 to 42!! Multi Colour x Multi Pocket x Durable x Good for Work!!
Item Q&A
  • Question : Inquiry related delivery from kel****May 25, 2020

  • Question : 来自lov****会员的配送咨询。Apr 17, 2020

  • Question : Inquiry for the item from sit****Mar 25, 2020

  • Question : Inquiry from xia****Mar 12, 2020

  • Question : Inquiry related delivery from Fai****Feb 27, 2020

+View all Notice, FAQ, Q&A >>
ZOFF Dri-Fit Polo * Cotton Polo / Plain T-Shirt
ZOFF Dri-Fit Polo * Cotton Polo / Plain T-Shirt
Item Q&A
  • Question : Inquiry for the item from 240****May 09, 2020

  • Question : Inquiry for the item from jef****May 04, 2020

    Can I go self collect? Today or 2moro?
    ZOff Color polo
    White 3 pcs
    If possible- your location
    Pay there - cash
    Thnks

    Answer : [Re] Inquiry for the item from jef****

    Hi,

    Our apology, self collection will not be possible during this circuit breaker period.

    You may opt for Qxpress courier if you need the tops urgently.

    Appreciate your understanding.

    Thank you.

  • Question : Inquiry for the item from ric****Mar 03, 2020

    Hi

    For the dri fit polo, do you have design that is without pocket?

    Thanks,
    Richard

    Answer : [Re] Inquiry for the item from ric****

    Our apology, we don’t have any Polo dri fit without pocket.

  • Question : Inquiry for the item from hud****Jan 23, 2020

    Hi, if 180cm 90kg round tummy what size is recommended for the polo? The one with three choice colours only

    Answer : [Re] Inquiry for the item from hud****

    Hi,

    Our biggest size is XL and might not be able to fit well.

    Sorry for the inconvenience caused.

  • Question : Inquiry for the item from She****Nov 30, 2019

    Hi seller,
    May I know when will you ship my item? Order no. 310363122 till now it's already 4 days still not ship yet? Please advise asap

    Answer : [Re] Inquiry for the item from She****


    Hi,

    Let us confirm and get back to you.

    Hi,

    As per mobile message, we will change to blue.

    Thank you.
    (Dec 03, 2019 08:52)

+View all Notice, FAQ, Q&A >>
Light Pocketable Windbreaker!
Light Pocketable Windbreaker!
Item Q&A
  • Question : Inquiry for the item from sue****May 06, 2020

    When will your windbreakers come back as it is finished in this post.

    Answer : [Re] Inquiry for the item from sue****

    Our apology at this point we do not have plans to replenish this item.

  • Question : Inquiry for the item from M.a****Nov 24, 2017

    Hi, when is the windbreaker stock available? And is there any chance i can get it personally at your store? Thank you

    Answer : [Re] Inquiry for the item from M.a****

    Hi,

    Sorry at this point we do not have plans to replenish the windbreaker.

    You can purchase directly from our store if there are items that you are keen.

    Thank you.

  • Question : Inquiry for the item from whe****Oct 21, 2017

    For jumpers, issit all wif big logos or just plain colours without logo? No hood right? Regards

    Answer : [Re] Inquiry for the item from whe****

    Hi

    The jumpers are all with logos and there is no hood.

    Thank you.

    Question : [Re] Inquiry for the item from whe****

    Noted wif thanks

    Answer : [Re] Inquiry for the item from whe****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Inquiry from moh****Sep 29, 2017

    Im looking at windbreaker size XL. will there be any restocking?? Thx

    Answer : [Re] Inquiry from moh****

    Hi,

    At this point there is no plans to replenish this item.

    Thank you.

  • Question : Inquiry from moh****Sep 29, 2017

+View all Notice, FAQ, Q&A >>
BK Mens Stretchable Denim Jeans!
BK Mens Stretchable Denim Jeans!
Item Q&A
  • Question : Inquiry related return and exchange from djx****Apr 23, 2020

    Cart No. 134575499
    Order no. 318363784

    Following is my order;
    Item Code:ACE Cotton Jeans / Colour Code:3 / Size:35(+S$6)

    Wrong item received. Kindly advise.

    Answer : [Re] Inquiry related return and exchange from djx****

    Hi,

    Sorry for this, we will arrange to send you the correct item.

    Can we prepare a returned envelope with postage?
    Can you return us the on hand piece by dropping into any Singpost letter box when convenient.

    Thank you.

    Question : [Re] Inquiry related return and exchange from djx****

    Hi there!

    Yes, i will return my on hand piece with the given envelope.
    Will there be any tracking number for the one you are mailing out?

    Thank you.

    Answer : [Re] Inquiry related return and exchange from djx****

    Hi,

    Yes we will use smartpac by Singpost service, Is that ok?
    the package will be drop into your letter box but with tracking service.

    Thank you.

    Question : [Re] Inquiry related return and exchange from djx****

    Hi.

    Yes smartpac fine. Please keep me update with the tracking once it has been posted.

    Thank you

    Answer : [Re] Inquiry related return and exchange from djx****

    Hi,

    Please see enclosed tracking number.

    Thank you.

    Question : [Re] Inquiry related return and exchange from djx****

    Hi, I have received the replacement and returned the on hand piece today. Unfortunately the piece I
    received is still isn't what I have ordered.

    Answer : [Re] Inquiry related return and exchange from djx****

    Below is what I have received.

    Question : [Re] Inquiry related return and exchange from djx****

    Hi,

    The color that we send is the correct one. I send you a comparison chart for this series. Code 3 may look a bit lighter on computer.





Plus Size Bermudas*Shorts*Jeans*Comfort*Trendy*Size 40 to 52!!
Plus Size Bermudas*Shorts*Jeans*Comfort*Trendy*Size 40 to 52!!
Item Q&A
  • Question : Inquiry for the item from amy****Feb 22, 2020

  • Question : Inquiry for the item from xxs****Jan 08, 2020

    When will 624 item have size 42?

    Answer : [Re] Inquiry for the item from xxs****

    Hi,

    Our apology, at this moment we do not have plans to replenish this item.

  • Question : Inquiry for the item from amy****Aug 11, 2019

  • Question : Inquiry for the item from wil****Sep 13, 2019

    Hi,

    I don't see the size chart for item 4218. Is it the same size chart as 4010 ?

    I'm interested in the item 4218 (Black Color). You still have size 42 for it , right ?

    Tks.

    Answer : [Re] Inquiry for the item from wil****

    Hi,

    Yes, we still have size 42 for 4218.

    See enclosed size chart.

    Thank you.

  • Question : Inquiry for the item from 235****Aug 29, 2019

    Hi,
    Can check when will you restock 4218 - 7 and 8? Thank you

    Answer : [Re] Inquiry for the item from 235****

    For size 42

    Question : [Re] Inquiry for the item from 235****

    Hi,

    At this point, we don’t have plans to replenish this item.

    Thanks.

+View all Notice, FAQ, Q&A >>
Ready Stock! Fast Shipping! On Sale!!!~~Mens Jeans~~ **Slim Fit**Stretchable**Skinny**Cargo
Ready Stock! Fast Shipping! On Sale!!!~~Mens Jeans~~ **Slim Fit**Stretchable**Skinny**Cargo
Item Q&A
  • Question : Inquiry for the item from emi****Jan 17, 2020

    Hi,so u hv stock for ur chino pants?

    Answer : [Re] Inquiry for the item from emi****

    Hi hi may i know if i iorder today whennwill be i able to receive the pants?

    Question : [Re] Inquiry for the item from emi****

    Hi,

    If you order by Monday, you can receive the items by Thursday 23 Jan or Tuesday 28 Jan using Qxpress courier.

    Thank you.

  • Question : Inquiry for the item from kau****Nov 02, 2019

    Hi, your 1088 pants is the size stated correct. The M size is bigger than the L size

    Answer : [Re] Inquiry for the item from kau****


    Sorry for the error. We will correct it, the XL measurement is for size M.

  • Question : Inquiry for the item from mig****Sep 22, 2019

    Hi. Can i check 518 & cargo pants what size should i get? 38?
    I stand 160cm tall n weight 80kg

    Answer : [Re] Inquiry for the item from mig****

    Hi,

    May I know your waistline or the pants that you usually wear?

    Our sizes is according to the waistline.

    Thank you.

    Question : [Re] Inquiry for the item from mig****

    I wear 36 or 38

    Answer : [Re] Inquiry for the item from mig****

    Hi,

    We have run out of stock for 518. For cargo pants, it is recommended to take size 38.

    Thank you.

    Question : [Re] Inquiry for the item from mig****

    Im not looking for cargo pants

    Answer : [Re] Inquiry for the item from mig****

    Hi,

    Are you looking for stretchable pants?

    Thanks

    Question : [Re] Inquiry for the item from mig****

    Hrm. Im looking for office wear pants. Formal kinda. But as long as no jeans. Hr is ok.

    Answer : [Re] Inquiry for the item from mig****

    Hi,

    Please take a look at the below link if this range of pants are suitable but they are not stretchable.

    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=483656313&banner_no=1305330

    Thank you.



  • Question : Inquiry for the item from she****Sep 26, 2019

  • Question : Inquiry for the item from muh****Aug 30, 2019

+View all Notice, FAQ, Q&A >>
New Selection Color Bermudas! Ready Stock!
New Selection Color Bermudas! Ready Stock!
Item Q&A
  • Question : Inquiry for the item from amb****Dec 03, 2019

  • Question : Inquiry for the item from lee****Jul 18, 2019

    Which bermudas have the shortest in terms of length?

    Answer : [Re] Inquiry for the item from lee****

    Hi,

    510 is slightly shorter as compare to 594.
    The difference is around 0.5 inch.

    Thank you.

  • Question : colour of pantsSep 22, 2018

    do you have white colour?

    Answer : [Re] colour of pants

    Hi,

    We do not have white for this range of bermudas.

    You may like to look at item 4213 in the below link.

    https://m.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=407033514&banner_no=1305330

    Thank you.

Cargo Bermudas*Shorts*Comfort Wear
Cargo Bermudas*Shorts*Comfort Wear
Item Q&A
  • Question : Inquiry for the item from jc_****Nov 11, 2019

    Any restock for item 824-9 and 392 (size 29)?

    Answer : [Re] Inquiry for the item from jc_****


    Hi,

    At this point, we do not have plans to replenish these 2 items.

    Thank you.

  • Question : Inquiry for the item from zac****Mar 29, 2019

  • Question : Inquiry for the item from ani****Feb 08, 2019

    Want to order but no size 29 for checked cargo bermudas. How?

    Answer : [Re] Inquiry for the item from ani****

    Hi,

    Which item are you looking at?

    Thanks.

  • Question : Inquiry for the item from ahy****Feb 02, 2019

    Hi seller

    If I buy now through Qoo10, can I do self collection on Monday around 12noon? Is it open on CNY eve ?

    Answer : [Re] Inquiry for the item from ahy****

    Hi,

    We only have people around tomorrow 4 Feb morning 9-10am if you would like to do self collection or direct purchase.

    Address: 49 Tannery Lane #01-01/#04-03 Noble Logistics

    Please let us know if you are coming.

    Thank you.

  • Question : Inquiry from sim****Oct 28, 2018

    Hi, can I go to your shop to try it out and buy on the spot?

    Answer : [Re] Inquiry from sim****

    Hi,

    We do not have a retail shop for men’s wear.

    Our apology,we do not have a fix working hours.

    Will you be able to come down to our warehouse on a Sat 3 Nov morning 10.30 to 11.30am?

    49 Tannery Lane #01-01/#04-03 Noble Logistics

    May we know what is the item that you are looking at?

    Thank you.


    Question : [Re] Inquiry from sim****

    Looking at cargo bermuda. OK to go down but perfer after 2pm any day.

    Answer : [Re] Inquiry from sim****

    Hi,

    May I know which weekday is better for you after 2 pm?

    Can you give me a couple of dates so that I can check with the team if they are available?

    Question : [Re] Inquiry from sim****

    Hi, have PM you.

    Answer : [Re] Inquiry from sim****

    Thanks. We have reply you via another thread.

+View all Notice, FAQ, Q&A >>
New Design!! Reversible Jacket x Winter Coat x Trend* Stylish x  Up to 3XL!!
New Design!! Reversible Jacket x Winter Coat x Trend* Stylish x Up to 3XL!!
Item Q&A
  • Question : Inquiry from wmm****Oct 23, 2019

  • Question : Inquiry related delivery from nam****Apr 22, 2019

  • Question : Inquiry for the item from isk****Mar 17, 2019

    Hi, im interested in ST 101. Will there be any restock on this design?

    Answer : [Re] Inquiry for the item from isk****

    Hi,

    At this point there is no plans to replenish this item.thanks for checking.

  • Question : Inquiry related delivery from ink****May 24, 2018

    The status is still showing. Shipping requested. What is this?

    Answer : [Re] Inquiry related delivery from ink****

    Hi,

    The order just came through yesterday.
    We have arrange for shipment on Monday 28 May.

    Thank you.

  • Question : Inquiry related delivery from ink****May 24, 2018

    Hi it's been three days I've ordered and paid but status still on shipping requested.. Please look into it.

    Answer : [Re] Inquiry related delivery from ink****

    Hi,

    The order just came through yesterday.
    We have arrange for shipment on Monday 28 May.

    Thank you.

+View all Notice, FAQ, Q&A >>
Giolici Regular Fit Jeans NEW ARRIVAL! 6 Colours Available!
Giolici Regular Fit Jeans NEW ARRIVAL! 6 Colours Available!
Item Q&A
  • Question : Inquiry for the item from ade****Sep 24, 2019

    Hi may I know when will Menamax dark and light grey be in stock

    Answer : [Re] Inquiry for the item from ade****

    Hi,

    Our apology, we will not be replenishing this item.

  • Question : Inquiry for the item from Cry****May 07, 2019

  • Question : Inquiry for the item from oh_****Oct 24, 2018

    Hi Seller,
    What’s the difference between these stretchable slim jeans besides the price?
    1) MaxST
    2) 682
    3) ACE
    Thanks ☺️

    Answer : [Re] Inquiry for the item from oh_****

    Hi,

    The material are about the same for these 3 models.
    ACE is price higher because this item has just arrive not long.

    Thank you.

  • Question : Inquiry from boy****Apr 12, 2018

  • Question : differencesMar 09, 2018

    Hi,
    1 Giolici and menamax what are the differences?
    2 Which one more lighter softer comfortable?
    3 All your straight cut / regular fit jeans models, which one lighter softer comfortable?

    Thanks

    Answer : [Re] differences

    Hi,

    Giolici and Menamax straight cut and regular fit has the same cutting.

    The differences is the material.

    For lighter and softer material, you can hon for menamax.

    Thank you.

+View all Notice, FAQ, Q&A >>
(Ready Stock)Stay on Trend and in Style Ladies Dresses
(Ready Stock)Stay on Trend and in Style Ladies Dresses
Item Q&A
  • Question : Inquiry for the item from Jjl****Jun 02, 2018

    Hi seller!
    Can I know is item P6063 stretchable at the waist part?
    From the picture it looks like is rubberized. Thanks!

    Answer : [Re] Inquiry for the item from Jjl****

    Hi,

    The waist area is a drawstring where you can tighten at the waist area.

    Thank you.

  • Question : [About Item] Related InquiriesFeb 21, 2017

    D2001 size L & XL - what is the hip measurement?

    Answer : [Re] [About Item] Related Inquiries

    Hi, hip measurement for size L is 18 inches and size XL is 19 inches.

  • Question : Rose Floral Skater Dress 92248Mar 05, 2016

    Are you planning to restock? What material is it?

    Answer : [Re] Rose Floral Skater Dress 92248


    Thanks for your mail.

    At this moment, we do not have plans to replenish the stock.

    The dress is cotton.

  • Question : 14415Sep 27, 2015

    Do u have 14415 L or xl which ever is largest? Your crotchet measurement are accurate can stretch?

    Answer : [Re] 14415

    Hi,

    Our apology. This item is out of stock for both L and XL.

  • Question : 14415Sep 22, 2015

    hI SELLER WHEN ARE U REPLENISHING 14415 PINK DOT AND OTHER DESIGNS?

    Answer : [Re] 14415

    Hi,

    May I know what is the size you are looking for item 14415?

    We will not be replenishing the current designs as we have new items coming up soon.

    Thank you.

Mens Bermudas*New Arrival!!!Slimfit*Casual
Mens Bermudas*New Arrival!!!Slimfit*Casual
Item Q&A
  • Question : 534 Size 28Aug 29, 2017

    Hi. Can I check when will size 28 be stocked for black color?

    Answer : [Re] 534 Size 28

    Hi,

    At this moment there is no plans to replenish this item.

    You may like to look at the below link for item 402 and 410 which Comes in black and Slim fit design.

    http://www.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=413289799&stcode=77

    Thank you

  • Question : Inquiry for the item from keo****Jun 09, 2017

    When does model of group 800, design 4 turquoise colour, size 33 will be restocking again?

    Answer : [Re] Inquiry for the item from keo****

    Hi,

    At this point, we do not have plans to replenish this item.

    Thank you.

    Question : [Re] Inquiry for the item from keo****

    I like very much. If item hv replenish den pls let me knw thanks

    Answer : [Re] Inquiry for the item from keo****

    Sure. We will let you know if we replenish the stock.

    Thank you for the support.

    Question : [Re] Inquiry for the item from keo****

    Ok sure. Hopefully will

    Answer : [Re] Inquiry for the item from keo****

    Already answered inquiry. If you have another any question, please contact to us.

  • Question : Enquiry for SizeMar 22, 2016

    Hi, do u all have size 37 for 800-4?

    Answer : [Re] Enquiry for Size

    Our apology, we do not have size 37 for 800-4.

  • Question : SizesJan 22, 2016

    Hi Seller
    If my sons wear size 32 bossini bermuda with some tightness n physical measurement of waist around 33inch, which size shld he choose?
    Another boy wear bossini bermuda size 28 inch with tightness now too, which size shld this boy wear?
    Could u advice asap? Wanted to place order.
    Thank you....

    Answer : [Re] Sizes

    Hi,

    Our size is according to the waist measurement.
    (eg Size 33 is for Waist 33)

    As this is a Slim Fit color Bermudas, their sizes should be around size 33-34 and 29-30 depending on their hip area.

    I have enclosed a size chart and also the sizes left for this design.

    Thanks for your enquiry and sorry that we only left with a few Sizes for item 4421.

    Thank you.

  • Question : SizesJan 22, 2016

    Hi Seller
    If my sons wear size 32 bossini bermuda with some tightness n physical measurement of waist around 33inch, which size shld he choose?
    Another boy wear bossini bermuda size 28 inch with tightness now too, which size shld this boy wear?
    Could u advice asap? Wanted to place order.
    Thank you....

    Answer : [Re] Sizes

    Hi,

    Our size is according to the waist measurement.
    (eg Size 33 is for Waist 33)

    As this is a Slim Fit color Bermudas, their sizes should be around size 33-34 and 29-30 depending on their hip area.

    I have enclosed a size chart and also the sizes left for this design.

    Thanks for your enquiry and sorry that we only left with a few Sizes for item 4421.

Max Regular Fit Jeans NEW ARRIVAL! 4 COLOURS!
Max Regular Fit Jeans NEW ARRIVAL! 4 COLOURS!
Item Q&A
  • Question : order# 110185550 - wrong colourApr 27, 2017

    Hi,

    I had ordered ash black colour jeans. (Orderr# 110185550). Could you please change the colour to blue? I choosed black my mistake. I have a black jean already.

    Regards,
    Ravi

    Answer : [Re] order# 110185550 - wrong colour

    Hi,

    We will change it to blue.

    thanks.

    Question : [Re] order# 110185550 - wrong colour

    Great, thank you very much.

    Answer : [Re] order# 110185550 - wrong colour

    Already answered inquiry. If you have another any question, please contact to us.

Menamax Jeans NEW ARRIVAL! Available in 8 Colours! Size 30-38
Menamax Jeans NEW ARRIVAL! Available in 8 Colours! Size 30-38
Item Q&A
  • Question : SizeAug 08, 2016

    There isn't any option to choose size, only color to choose?

    Answer : [Re] Size

    Thanks for the feedback. The sizes are updated.

Mens Long Sleeve Shirt. Sweater Shirt. Multiple Designs Available. Smart Casual
Mens Long Sleeve Shirt. Sweater Shirt. Multiple Designs Available. Smart Casual
Item Q&A
  • Question : Enquiry on Item SS02May 31, 2016

    I have a recent order: "Item Code:SS02 / Colour:GREY / size:XXL /" cancelled due to no stock. Can I check with you is there any stock for size: XXL, Item Code: SS02 other colour or all colour for XXL is out of stock?

    Answer : [Re] Enquiry on Item SS02

    Hi, SS02 size XXL for all colors are currently out of stock. Apologise for any inconvenience caused.

    Question : [Re] Enquiry on Item SS02

    How about stock for SS01 XXL? Do you have the stock. From Qoo10, I still can see there is stock for SS02 XXL but you have replied me there is no more stock for SS02. So how about SS01, do you still have XXL stock?

    Answer : [Re] Enquiry on Item SS02

    Hi,

    Our apology SS01 and SS02 XXL are all out of stock.

  • Question : Can combine shipping??Apr 08, 2016

    I tired to order one mens long sleeve shirt with two cargo pants. Total exceeds $40, but total shipping charged is $8 even though it's same seller msh. Can combine and waive shipping??

    Answer : [Re] Can combine shipping??

    Hi,

    Can you please try again? The shipping fee should be able waived.

    Thanks.