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Q & A Lists
Item Question & Answer
6-inch Desktop Fashion Mini Charging Fan Office Home Creative Handheld Portable USB Electric Fan
6-inch Desktop Fashion Mini Charging Fan Office Home Creative Handheld Portable USB Electric Fan
Item Q&A
720 Degree Swivel Sink Faucet Aerator Water Tap Adapter for Kitchen Bathroom Super Water Saving Tap
720 Degree Swivel Sink Faucet Aerator Water Tap Adapter for Kitchen Bathroom Super Water Saving Tap
Item Q&A
  • Question : Inquiry for the item from ConnieApr 19, 2021

    Hi seller, I'm not sure is my tap suitable for those adapters. Please advise. Thanks.

    Answer : [Re] Inquiry for the item from Connie

    hi, can unscrew it?

    Question : [Re] Inquiry for the item from Connie

    I had tried unscrew and it was unremovable.

  • Question : Inquiry related delivery from irieApr 14, 2021

  • Question : Inquiry related return and exchange from irenechia06Nov 13, 2020

    Hi seller ive received my items but it cant fit at all.

    Answer : [Re] Inquiry related return and exchange from irenechia06

    sorry shippment delay order, within a week you will receive it. thanks

  • Question : Inquiry related delivery from tehandyNov 12, 2020

    I have placed type c since 7th Nov but until today don't have any update on the status? Should I continue wait or I should cancel and go for another seller??

    Answer : [Re] Inquiry related delivery from tehandy

    sorry shippment delay order, within a week you will receive it. thanks

  • Question : Inquiry for the item from BonexNov 11, 2020

+View all Notice, FAQ, Q&A >>
Mirror Alarm Clock LED Digital Clock Bluetooth Speaker With Radio LED Mirror Wireless Subwoofer Musi
Mirror Alarm Clock LED Digital Clock Bluetooth Speaker With Radio LED Mirror Wireless Subwoofer Musi
Item Q&A
  • Question : Inquiry for the item from tekkeongApr 19, 2021

    Can the internal 18650 battery be replaced by ourselves when iit has worn out?

    Answer : [Re] Inquiry for the item from tekkeong

    cannot. thanks

  • Question : Inquiry for the item from irenethng20Apr 18, 2021

    How come clock auto off? Can I keep it turned off?

    Answer : [Re] Inquiry for the item from irenethng20

    How come clock auto off? Can I keep it turned on? Thanks

    Question : [Re] Inquiry for the item from irenethng20

    pls take video. thanks

    Answer : [Re] Inquiry for the item from irenethng20

    I set to clock mode per video and it works ok, but if will auto power off after 10 min. I don’t want it to turn off. Possible?

    Question : [Re] Inquiry for the item from irenethng20

    hi, wat happen? the video does not show what happen?

  • Question : Inquiry for the item from tohjosephineApr 18, 2021

    The screen display toggle between time and temperature. How to keep screen display at time only?

    Answer : [Re] Inquiry for the item from tohjosephine

    sorry cannot it's pre-set. thanks

  • Question : Inquiry for the item from raphaelaApr 18, 2021

    How to turn off the temperature display?

    Answer : [Re] Inquiry for the item from raphaela

    pls take video. thanks

  • Question : Inquiry for the item from ljy_jakeApr 17, 2021

    How to set to 12 hour mode instead of 24 hours which is the default.?

    Answer : [Re] Inquiry for the item from ljy_jake

    sorry it is default. thanks

+View all Notice, FAQ, Q&A >>
Customizable Sizes Long Pvc Doorstep Coil Mat Carpet for BTO / HDB / Condo
Customizable Sizes Long Pvc Doorstep Coil Mat Carpet for BTO / HDB / Condo
Item Q&A
  • Question : Inquiry for the item from serenelau8372Apr 18, 2021

  • Question : Inquiry for the item from ewflctcApr 08, 2021

  • Question : Inquiry for the item from ireyunOct 08, 2020

  • Question : Inquiry for the item from JoeihuangSep 01, 2020

  • Question : Inquiry for the item from yonewaeAug 05, 2020

+View all Notice, FAQ, Q&A >>
Electric Meat Grinder Mini Food Garlic Vegetable Chopper Crusher Press For Nut Fruit Onion Processor
Electric Meat Grinder Mini Food Garlic Vegetable Chopper Crusher Press For Nut Fruit Onion Processor
Item Q&A
  • Question : Inquiry for the item from paulineApr 19, 2021

    When will you restock the 250ml pink chopper?

    Answer : [Re] Inquiry for the item from pauline

    u can buy now. thanks

  • Question : Inquiry for the item from paulineApr 19, 2021

  • Question : 来自gwhkelvin4321会员的商品咨询。Mar 20, 2021

    货物有问题,才按搅不到10次,就没有反应了。现在冲满电也不能用

    Answer : [Re] 来自gwhkelvin4321会员的商品咨询。

    pls take video. thanks

    Question : [Re] 来自gwhkelvin4321会员的商品咨询。

    Video

    Answer : [Re] 来自gwhkelvin4321会员的商品咨询。

    ok we will resend k

    Question : [Re] 来自gwhkelvin4321会员的商品咨询。

    OK

    Answer : [Re] 来自gwhkelvin4321会员的商品咨询。

    ok thanks

  • Question : Inquiry for the item from jujowongFeb 09, 2021

    Hi, will there be restock for pink 250ml 3 blades?

    Answer : [Re] Inquiry for the item from jujowong

    sorry not at the moment.

  • Question : Inquiry for the item from HihihiDec 28, 2020

+View all Notice, FAQ, Q&A >>
2/3 Tier Large Dish Drying Rack and Drainboard Set with Utensils Holder Cutting Board Holder Wine
2/3 Tier Large Dish Drying Rack and Drainboard Set with Utensils Holder Cutting Board Holder Wine
Item Q&A
  • Question : Inquiry for the item from serenelau8372Apr 18, 2021

    Hi Seller

    The 2 tier rack has compartment for chopping board?
    Do u hv ready stock to despatch out delivery?

    Answer : [Re] Inquiry for the item from serenelau8372

    replied. thanks

    Question : [Re] Inquiry for the item from serenelau8372

    U replied shld hv stock? Pls cfm.
    2 tier rack has compartment for chopping board ,correct?
    The width of 2 tier is 31cm, while 3 tier is 36cm, correct?

    Answer : [Re] Inquiry for the item from serenelau8372

    2tier still available. thanks

  • Question : Inquiry for the item from serenelau8372Apr 18, 2021

    Hi Seller

    The 2 tier rack has compartment for chopping board?
    Do u hv ready stock to despatch out delivery?

    Answer : [Re] Inquiry for the item from serenelau8372

    sorry we need to check stock in wareshe. thanks

  • Question : Inquiry related delivery from DhanyaApr 14, 2021

  • Question : Inquiry for the item from richardks11Apr 14, 2021

    Is the material of this rack stainless steel? Will it rust after long use?

    Answer : [Re] Inquiry for the item from richardks11

    yes stainless steel/ thanks

  • Question : Inquiry for the item from mingyunApr 12, 2021

+View all Notice, FAQ, Q&A >>
Xiaomi Soothing Desktop Humidifier Ultrasound Mute USB Charge 260ML Transparent Tank Humidification
Xiaomi Soothing Desktop Humidifier Ultrasound Mute USB Charge 260ML Transparent Tank Humidification
Item Q&A
  • Question : Inquiry related delivery from lilianteo59Apr 13, 2021

    i am ordering a couple of things from you, can you sent by qprime as i am also ordering the monitor light? tq Lilian

    Answer : [Re] Inquiry related delivery from lilianteo59

    which monitor light? what stuffs are you ordering?

    Question : [Re] Inquiry related delivery from lilianteo59

    26cm Display Hanging Lamp For Laptop, modular wall storage rack - white, 2 pcs, & xiaomi soothing desktop humidifier - pink

    Answer : [Re] Inquiry related delivery from lilianteo59

    + summer cooling cap

    Question : [Re] Inquiry related delivery from lilianteo59

    Hi seller

    would like to settle this soonest. are you able to do it?

    Answer : [Re] Inquiry related delivery from lilianteo59

    ok pls order. thanks

    Question : [Re] Inquiry related delivery from lilianteo59

    Hi Seller

    Thank you but i ordered from others already as you did not reply.

    Answer : [Re] Inquiry related delivery from lilianteo59

    ok thanks

  • Question : Inquiry for the item from ern****Mar 01, 2020

    Do we need to buy the filter refill?

    Answer : [Re] Inquiry for the item from ern****

    no need. thanks

  • Question : Inquiry related delivery from uza****Nov 23, 2019

    hi, can I self collect today? I would like to purchase one more set but will need it today

    Answer : [Re] Inquiry related delivery from uza****

    tomorrow can>? sms 81616767. thanks

  • Question : Inquiry related delivery from len****Nov 16, 2019

    Hi seller, it has been more than a week since item has been sent out but I have yet to receive it. Can you please advice?

    Answer : [Re] Inquiry related delivery from len****

    hi, perhaps this wk u will receive it. thanks

    Question : [Re] Inquiry related delivery from len****

    hi seller, when did you send the item out? it is now already sunday and i have yet to receive it.

    Answer : [Re] Inquiry related delivery from len****

    hi seller, when did you send the item out? it is now already sunday and i have yet to receive it.

    Question : [Re] Inquiry related delivery from len****

    ok we will resend it out again. thanks

    Answer : [Re] Inquiry related delivery from len****

    Hi seller, I ordered 2 piece, 1 white and 1 pink so please send 2 thanks

    Question : [Re] Inquiry related delivery from len****

    ok thanks

  • Question : Inquiry for the item from sab****Nov 08, 2019

    Hi when will my item be ship out?

    Answer : [Re] Inquiry for the item from sab****

    this few days. thanks

+View all Notice, FAQ, Q&A >>
Assemble Bookshelf Non-woven Storage Rack Removable Book Shelf Stand Holder Bookcase Furniture
Assemble Bookshelf Non-woven Storage Rack Removable Book Shelf Stand Holder Bookcase Furniture
Item Q&A
  • Question : Inquiry related return and exchange from ayshaApr 16, 2021

    You sent me pink color instead of grey. I have applied for exchange but no reply from your side.

    Answer : [Re] Inquiry related return and exchange from aysha

    sorry! can refund u $3?

    Question : [Re] Inquiry related return and exchange from aysha

    Sorry the color is too bright. You don’t have grey in stock?

    Answer : [Re] Inquiry related return and exchange from aysha

    grey have to wait 2wks, can?

  • Question : Inquiry related delivery from eloisa_meg06Dec 18, 2020

    Hi! may i know the size of every grid? and if will order by today when it will be shipped or deliver? coz i see most of the inquiry are delayed shipping, is the item domestic stock or overseas?

    Answer : [Re] Inquiry related delivery from eloisa_meg06

    Sorry shippment delay, will arrive this coming wkend. thanks

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.

    Question : [Re] Inquiry related delivery from eloisa_meg06

    will be the weekend is the latest or it can be extended over the next next week?

    Answer : [Re] Inquiry related delivery from eloisa_meg06

    Sorry shippment delay, will arrive this coming wkend. thanks

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.

  • Question : Inquiry for the item from yyennyybDec 06, 2020

  • Question : Inquiry for the item from WinNov 03, 2020

  • Question : Inquiry related delivery from Ann_quek1973Oct 31, 2020

    I order on 20 Oct 20, may I know when you can deliver.

    Answer : [Re] Inquiry related delivery from Ann_quek1973

    Dear Customer,

    Sorry shippment delay due to China Golden week.

    We will strive to send out all order by next week.

    We hope to seek your understanding.

    Thank you.

    Question : [Re] Inquiry related delivery from Ann_quek1973

    next wk. thanks

+View all Notice, FAQ, Q&A >>
Pack of 5pcs Men Business Sock Bamboo Fiber Anti-Bacteria Anti-Odour Hygiene Breathable Quality
Pack of 5pcs Men Business Sock Bamboo Fiber Anti-Bacteria Anti-Odour Hygiene Breathable Quality
Item Q&A
  • Question : Inquiry for the item from TINACHANApr 18, 2021

    Suitable for what feet length?
    How many cm

    Answer : [Re] Inquiry for the item from TINACHAN

    free size. thanks

  • Question : Inquiry for the item from starnet2000sgMar 30, 2021

    Hi Seller,

    No size mention, if free size what is the foot length can wear

    Answer : [Re] Inquiry for the item from starnet2000sg

    yes free size. thanks

  • Question : Inquiry for the item from Asc****Jun 15, 2020

    Hi, want to check if we can chose the colours if I want to buy the Long socks? And roughly how long will I be able to receive if I place orders now?

    Answer : [Re] Inquiry for the item from Asc****

    Hi, we will check and get back to you. thanks

    Question : [Re] Inquiry for the item from Asc****

    sorry cant choose, all mix colour. qxpress 1-2days thanks

  • Question : Inquiry related delivery from Viv****May 02, 2020

    Hi, by when i can get it if order today?

    Answer : [Re] Inquiry related delivery from Viv****

    ready stock in SG. thanks

  • Question : Inquiry from lur****Jan 17, 2020

    Hi Seller, up till now I still not yet recieve your sock. Can you refund me?

    Answer : [Re] Inquiry from lur****

    is yr address correct? wat is yr order no?

+View all Notice, FAQ, Q&A >>
50pcs/box Disposable Kids Face Masks Nonwoven 3 Layer Anti Dust Smog Breathable Gauze Mask Cartoon
50pcs/box Disposable Kids Face Masks Nonwoven 3 Layer Anti Dust Smog Breathable Gauze Mask Cartoon
Item Q&A
  • Question : Inquiry for the item from arunApr 17, 2021

    Hi, what is the size of the kids mask.
    Do you have 12.5cm * 8.5cm mask

    Answer : [Re] Inquiry for the item from arun

    have only in new unicorn can? beforeu u order pls sms 81616767. thanks

  • Question : Inquiry for the item from RubiApr 16, 2021

    Is your black mask inner also black!?

    Answer : [Re] Inquiry for the item from Rubi

    yes. thanks

  • Question : Inquiry for the item from RubiApr 15, 2021

    Hi can I check can deliver this overseas?

    Answer : [Re] Inquiry for the item from Rubi

    no. thanks

  • Question : Inquiry for the item from RubiApr 13, 2021

    My Inquiry
    Hi if I order today when can ship out item?

    Answer : [Re] Inquiry for the item from Rubi



    ok noted. thanks

  • Question : Inquiry for the item from RubiApr 13, 2021

    Hi is the adult black mask inner is also color black?

    Answer : [Re] Inquiry for the item from Rubi

    yes. thanks

+View all Notice, FAQ, Q&A >>
INSPIRED STYLE  Buckle Bucket etc ShoulderBag/Handbag/Working Bag/Tote/Big Bag/Lady Bag/Clutch
INSPIRED STYLE Buckle Bucket etc ShoulderBag/Handbag/Working Bag/Tote/Big Bag/Lady Bag/Clutch
Item Q&A
  • Question : Inquiry for the item from janet_eileenApr 16, 2021

Portable Air Conditioner Fan Rechargeable Personal Evaporative Cordless Air Cooler Battery Powered
Portable Air Conditioner Fan Rechargeable Personal Evaporative Cordless Air Cooler Battery Powered
Item Q&A
USB Portable Mini Pulse Body Phone Massager Mobile Phone Control Body Electrode Massage EMS TENS
USB Portable Mini Pulse Body Phone Massager Mobile Phone Control Body Electrode Massage EMS TENS
Item Q&A
  • Question : Inquiry for the item from jnewApr 11, 2021

    Hi, can it be powered by powerbank instead of phone?

    Answer : [Re] Inquiry for the item from jnew

    yes. thanks

  • Question : Inquiry for the item from blu****May 27, 2020

    I need help. Although the product comes in with 2 connectors for iphone and samsung phones, i still can't make it work. How can i use this on samsung s8 or iphone 6? I tried plugging it in with these 2 phones using the connectors that comes with the product, it will just power on the blue light but it doesn't work when i press the mode or the + and - signs. Nothing happens. Please advice. Thank you.

    Answer : [Re] Inquiry for the item from blu****

    replied. thanks

  • Question : Inquiry related delivery from hui****Apr 28, 2020

    How long will the delivery be?

    Answer : [Re] Inquiry related delivery from hui****

    ready stock. thanks

  • Question : Inquiry from cra****Apr 24, 2020

  • Question : Inquiry related delivery from mus****Jan 26, 2020

+View all Notice, FAQ, Q&A >>
Rocky Mountain Tumbler /Keep Drinks Cold Hot /Stainless Steel Vacuum Cup Mug Water Bottle /BPA free
Rocky Mountain Tumbler /Keep Drinks Cold Hot /Stainless Steel Vacuum Cup Mug Water Bottle /BPA free
Item Q&A
  • Question : Inquiry for the item from chengndApr 11, 2021

  • Question : Inquiry for the item from JcJan 02, 2021

    Hi is this ready stock for all items including lid with straw, handle and sleeve?

    Answer : [Re] Inquiry for the item from Jc

    sorry for the delay, we will mail out this week. happy new yr. thanks

  • Question : Inquiry for the item from teresa_tang0613Nov 18, 2020

  • Question : Inquiry for the item from Chen1984tangOct 25, 2020

  • Question : Inquiry related delivery from JSep 19, 2020

+View all Notice, FAQ, Q&A >>
Body Fat Scale Smart Household Weighing Scale LED Digital Weight Measuring Balance Bluetooth APP
Body Fat Scale Smart Household Weighing Scale LED Digital Weight Measuring Balance Bluetooth APP
Item Q&A
  • Question : Inquiry related delivery from veekosiewApr 10, 2021

    May I know When will you shipping the item
    ?

    Answer : [Re] Inquiry related delivery from veekosiew

    this wk. thanks

  • Question : Inquiry related delivery from veekosiewApr 07, 2021

    什麼時候才發貨

    Answer : [Re] Inquiry related delivery from veekosiew

    next wk u will receive it. thanks

  • Question : Inquiry for the item from Y lMar 23, 2021

  • Question : 来自rubyyee160会员的配送咨询。Jan 08, 2021

    请问即時發貨呢?

    Answer : [Re] 来自rubyyee160会员的配送咨询。

    Hello,

    Order will be placed under groupbuy/pre-order and expected shipping date is stated in our item page. however there might be an early arrival and send out 3-4 days before the date.

    Thank you.

    Question : [Re] 来自rubyyee160会员的配送咨询。

    我在2020/12/29 預訂的,但是為甚麼到現在還沒發貨呢?

    Answer : [Re] 来自rubyyee160会员的配送咨询。

    Hello,

    Order will be placed under groupbuy/pre-order and expected shipping date is stated in our item page. however there might be an early arrival and send out 3-4 days before the date.

    Thank you.

  • Question : Inquiry related delivery from angelia_chewDec 24, 2020

    When will ship the item?

    Answer : [Re] Inquiry related delivery from angelia_chew

    Sorry shippment delay, will arrive this coming week.

    We sincerely apologize and we hope to seek your understanding.

    thanks

    Question : [Re] Inquiry related delivery from angelia_chew

    Sorry shippment delay, will arrive this coming week.

    We sincerely apologize and we hope to seek your understanding.

    thanks

+View all Notice, FAQ, Q&A >>
Lumbar back Support Belt Disc Herniation Orthopedic Strain Pain Relief Corset For Back Posture Spine
Lumbar back Support Belt Disc Herniation Orthopedic Strain Pain Relief Corset For Back Posture Spine
Item Q&A
  • Question : Inquiry for the item from allithedinoApr 09, 2021

    Hi seller, what are the washing instructions for this item?

    Answer : [Re] Inquiry for the item from allithedino

    handwash. thanks

  • Question : Inquiry related delivery from merlyngohDec 15, 2020

    hi Seller,

    My orders under 332773052 & 332773053 was placed and paid on 13th Dec, may I check when will be the estimated delivery date? Thanks!

    Answer : [Re] Inquiry related delivery from merlyngoh

    Hi, we will check and get back to you. thanks

  • Question : Inquiry for the item from chewjesselynNov 01, 2020

Furniture Mover Tools Moving device / heavy object mover / labor saving handling tool /
Furniture Mover Tools Moving device / heavy object mover / labor saving handling tool /
Item Q&A
  • Question : Inquiry for the item from CaroleApr 09, 2021

    Dear Seller, Can this jack be use to lift heavy mattress when changing bedsheet. Hear from you soon. Thank you. Regards: Carole

    Answer : [Re] Inquiry for the item from Carole

    yes. thanks

  • Question : Inquiry related cancel and refund from mrvonleonJan 02, 2021

    Have applied for a cancellation for days already, would like to re-purchase because there seems to be an error on the system. Please assist urgently.

    Answer : [Re] Inquiry related cancel and refund from mrvonleon

    sorry for the delay, we will mail out this week. happy new yr. thanks

    Question : [Re] Inquiry related cancel and refund from mrvonleon

    Please cancel my order and refund accordingly

    Answer : [Re] Inquiry related cancel and refund from mrvonleon

    Dear Customer,

    It is most unfortunate that we have been receiving notifications of delayed vessels arrival on every week thus shipment is taking longer than usual to arrive, which was not within our control as notifications are only sent out quite on the last minute timeline to us too.

    The vessels are delayed due to impact from Covid-19 as well as the US/China Trade War also compiled with the bad weather conditions in China ports causing the delayed in loading as well as sailing date of every vessels.

    We are expecting up to another week of delay, your order will be send out around 15th January 2021

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.

  • Question : Inquiry related return and exchange from ypremchandAug 02, 2020

    I asked for a return several weeks ago and sent you a message with video of the L shaped mental bit is extremely loose causing the lever to continually slip from whatever is being hoisted. It is not only dangerous as the slip caused a number of items to fall!
    I have been waiting for several weeks for you to volrct the item.
    Hope to hear from you urgently.

    Answer : [Re] Inquiry related return and exchange from ypremchand


    Hi, we will check and get back to you. thanks


    Question : [Re] Inquiry related return and exchange from ypremchand

    pls take video. thanks

  • Question : Inquiry for the item from ori****May 27, 2020

  • Question : Inquiry for the item from asa****May 22, 2020

    Need urgently, can i self collect?

    Answer : [Re] Inquiry for the item from asa****

    Hi, this wk u will receive it. thanks

+View all Notice, FAQ, Q&A >>
NEW Japan Rain Shower Head / Save 40% Water Bills!! / Easy Care / Removable Head
NEW Japan Rain Shower Head / Save 40% Water Bills!! / Easy Care / Removable Head
Item Q&A
  • Question : Inquiry for the item from MeemeeApr 07, 2021

    Hi model D and E can fit most of the household? Or they have different screw compare to other model?

    Answer : [Re] Inquiry for the item from Meemee

    yes, can. thanks

  • Question : Inquiry related return and exchange from jordragoDec 18, 2020

    Reposting: The shower head is already cracked when I try I received the product. How can I return?

    Answer : [Re] Inquiry related return and exchange from jordrago

    Sorry shippment delay, will arrive this coming wkend. thanks

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.

  • Question : Inquiry related delivery from alankhoo0314Sep 30, 2020

    Hi Can I check how long more you will shipped out my item ?

    Answer : [Re] Inquiry related delivery from alankhoo0314

    Dear Customer,

    We are experiencing high order volume and delayed in stocks arrival. To ensure the best quality of our products, we always do a proper check on our stocks before sending out.

    We will strive to send out all order by this week.

    We hope to seek your understanding.

    Thank you.

  • Question : Inquiry for the item from joycelim69Sep 18, 2020

    Hi, l key in set E the square high pressured shower head selling at $5.40 after special discount. When click on item it shows $9, after discounted price is $5.40. But after l see in cart is back to $9. Why is it so ?

    Answer : [Re] Inquiry for the item from joycelim69

    Hi, sorry to keep you waiting, shippment was delay due to custom check, it will arrive in 1-2days, we will process to mail out immediately, hence this wk u will receive it, thanks

    Question : [Re] Inquiry for the item from joycelim69

    That's not my question. Lol

    Answer : [Re] Inquiry for the item from joycelim69

    Dear Customer,

    We are experiencing high order volume and delayed in stocks arrival. To ensure the best quality of our products, we always do a proper check on our stocks before sending out.

    We will strive to send out all order within a wk.

    We hope to seek your understanding.

    Thank you.

  • Question : Inquiry for the item from joycelim69Sep 10, 2020

    Hi, when do u hv stock for model M ? Is model M most powerful for increasing water pressure ?? Or other model also able to increase water pressure ? Pls recommend one most powerful one. Thks

    Answer : [Re] Inquiry for the item from joycelim69

    Dear Customer,

    We are experiencing high order volume and delayed in stocks arrival. To ensure the best quality of our products, we always do a proper check on our stocks before sending out.

    We will strive to send out all order by this week.

    We hope to seek your understanding.

    Thank you.

+View all Notice, FAQ, Q&A >>
LED Light Dimmable USB Desk Lamps Monitor Laptop Screen Light Bar LED Desktop Table Lamp Eye Protect
LED Light Dimmable USB Desk Lamps Monitor Laptop Screen Light Bar LED Desktop Table Lamp Eye Protect
Item Q&A
120/130/150cm Kids Inflatable Swimming Pool Children Bathing Tub Home Use Paddling Pool Garden
120/130/150cm Kids Inflatable Swimming Pool Children Bathing Tub Home Use Paddling Pool Garden
Item Q&A
  • Question : Inquiry related delivery from tutujacobApr 03, 2021

    Can I self collect?

    Answer : [Re] Inquiry related delivery from tutujacob

    can. watapp 81616767. thanks

  • Question : Inquiry related delivery from eunice_ngeOct 12, 2020

    Hi seller,

    Order no. 329612459, size 150cm. Please advice delivery status. Thank you.

    Answer : [Re] Inquiry related delivery from eunice_nge



    Hi, we will check and get back to you. thanks

  • Question : Inquiry related delivery from ell****Jul 07, 2020

    If I order today... how fast can I receive

    Answer : [Re] Inquiry related delivery from ell****




    Hi, we will check and get back to u. thanks

    Question : [Re] Inquiry related delivery from ell****

    all ready stock

  • Question : Inquiry related delivery from sta****Jun 11, 2020

  • Question : Inquiry for the item from jas****Jun 09, 2020

    Hi I waited so Long no refund is being process back to me ? Can please check waited almost one month ...

    Answer : [Re] Inquiry for the item from jas****

    sorry Cancel : Complete, wat happen to yr order?

+View all Notice, FAQ, Q&A >>
30pcs For Kids/Adult 5-layer activated carbon mask filter paper Reusable Protectiv PM2.5 Masks
30pcs For Kids/Adult 5-layer activated carbon mask filter paper Reusable Protectiv PM2.5 Masks
Item Q&A
  • Question : Inquiry for the item from sherryMar 10, 2021

    I ordered 30pcs x 02. But why only delivered :
    10pcs x 01 pack
    2pc/pck x 14pck.
    Among the 14 packs of 2 pcs, 2 pcs are loose without any plastic

    Answer : [Re] Inquiry for the item from sherry



    sorry short of how many? we will resend. thanks

    Question : [Re] Inquiry for the item from sherry

    Short of 22pcs

    Answer : [Re] Inquiry for the item from sherry

    sorry we will resend 22pcs. thanks

    Question : [Re] Inquiry for the item from sherry

    Hi, have you sent out the balance 22pcs ? As I have not receive it till now. Pls reply. Tks.

    Answer : [Re] Inquiry for the item from sherry

    hi, this wk or next wk u shld receive it. via normal postagage thanks

    Question : [Re] Inquiry for the item from sherry

    Received. Tks.

    Answer : [Re] Inquiry for the item from sherry

    ok thanls

  • Question : Inquiry for the item from lynnaSep 14, 2020

    Hi, can the mask filter be reusable , thanks

    Answer : [Re] Inquiry for the item from lynna

    Dear Customer,

    We are experiencing high order volume and delayed in stocks arrival. To ensure the best quality of our products, we always do a proper check on our stocks before sending out.

    We will strive to send out all order by this week.

    We hope to seek your understanding.

    Thank you.

    Question : [Re] Inquiry for the item from lynna

    yes. thanks

  • Question : Inquiry for the item from KaiAug 25, 2020

    Is it made in Singapore?

    Answer : [Re] Inquiry for the item from Kai






    Hi, we will check and get back to u. thanks



  • Question : Inquiry for the item from ELLEAug 22, 2020

    Hi.

    I just took one of the filters out of the pack and there is discolouration. The filter is dry to the touch and had been kept in a cool dry place together with other masks, so I wonder why The PM 2.5 filter looks lik this? Was it used previously or a defect. Would like to know if it can be used? It was the second piece in the packet of fifteen... should I throw away the whole packet if contaminated?

    Answer : [Re] Inquiry for the item from ELLE

    pls take pic. thanks

  • Question : Inquiry for the item from sherryAug 18, 2020

    Hi, do you have ready stocks for your kids filter? How long will it take for you to deliver? Thanks.

    Answer : [Re] Inquiry for the item from sherry

    yes, 2-3days thanks

+View all Notice, FAQ, Q&A >>
Home Microwave Oven Rack Kitchen Shelf Organizer Stainless Steel Kitchen Storage Rack Over the Oven
Home Microwave Oven Rack Kitchen Shelf Organizer Stainless Steel Kitchen Storage Rack Over the Oven
Item Q&A
  • Question : Inquiry for the item from getreal_kaihuiApr 02, 2021

    Hi, do you have a picture of type b and d?

    Answer : [Re] Inquiry for the item from getreal_kaihui

    pls refer to listing. thanks

  • Question : Inquiry for the item from syyap6287Feb 03, 2021

    Hi, may I know the dimension (length, width & height) of Item B White. Do you have a picture of it? Do you have stock available?

    Answer : [Re] Inquiry for the item from syyap6287

    Dear Customer,

    Thank you for your enquiry.

    Your order will be shipped out within 3-4 working days and delivery is next day.

    You will receive a notification once parcel is picked up by Qxpress.

    Have a nice day.

  • Question : Inquiry for the item from leehockjooJan 26, 2021

  • Question : Inquiry for the item from chantale_lingJan 18, 2021

    Helo

    May i know the width..also how long would bw shipping?

    Answer : [Re] Inquiry for the item from chantale_ling

    Sorry shippment delay, we will send out end of the month. thanks

  • Question : Inquiry for the item from sltiangJan 05, 2021

    Hi I’m interested in White B type . Ready stocks ? If order today , possible to collect today ?

    Answer : [Re] Inquiry for the item from sltiang



    Sorry we will check and get back to you. thanks

    Question : [Re] Inquiry for the item from sltiang

    So have stocks or not ?

    Answer : [Re] Inquiry for the item from sltiang

    Dear Customer,

    It is most unfortunate that we have been receiving notifications of delayed vessels arrival on every week thus shipment is taking longer than usual to arrive, which was not within our control as notifications are only sent out quite on the last minute timeline to us too.

    The vessels are delayed due to impact from Covid-19 as well as the US/China Trade War also compiled with the bad weather conditions in China ports causing the delayed in loading as well as sailing date of every vessels.

    We are expecting up to another week of delay, your order will be send out around 15th January 2021

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.

+View all Notice, FAQ, Q&A >>
Aluminum Alloy Bike Mount Cycle Bicycle Rear Seat/ Post Rack/ Easy Install Light Outdoor
Aluminum Alloy Bike Mount Cycle Bicycle Rear Seat/ Post Rack/ Easy Install Light Outdoor
Item Q&A
  • Question : Inquiry for the item from Aquarian848Mar 31, 2021

    The screw loose very easily with a lot of shaking I already drop of 2 screw able to order frm u just for the screw

    Answer : [Re] Inquiry for the item from Aquarian848

    sorry supplier does not provide.

  • Question : Inquiry from zhengtin9Dec 01, 2020

    Hi... Seller.... do you have the B model that comes with quick release..?

    Answer : [Re] Inquiry from zhengtin9

    sorry no

  • Question : Inquiry for the item from andrewmzkOct 20, 2020

    Am I able to pick up this item?

    Answer : [Re] Inquiry for the item from andrewmzk

    sorry shippment delay, next wk will arrive. thanks

    Question : [Re] Inquiry for the item from andrewmzk

    yes, sms 81616767. thanks

  • Question : Inquiry for the item from pctan2000Oct 09, 2020

    What is the actual price? Why during check out it show 23?

    Answer : [Re] Inquiry for the item from pctan2000

    15-16 thanks

  • Question : Inquiry related delivery from ian_carinoOct 01, 2020

+View all Notice, FAQ, Q&A >>
Reflective Optical Prescription / Normal Vision Swimming Goggles Underwater Degree Goggle for
Reflective Optical Prescription / Normal Vision Swimming Goggles Underwater Degree Goggle for
Item Q&A
  • Question : Inquiry for the item from LeeMar 31, 2021

    I would like to order the reflective Silver-grey or black. may i know when the stock coming?

    Please advise for the red, the len is red tinted? When i see, will be reddish colour?

    Answer : [Re] Inquiry for the item from Lee

    sorry not at the moment. thanks

  • Question : Inquiry for the item from ram****May 11, 2020

    Hi,can we remove the lens?

    Answer : [Re] Inquiry for the item from ram****

    hi, we will check and get back to u. thanks

  • Question : Inquiry for the item from ram****May 11, 2020

    Hi can we remove lens and replace lens with other degrees?

    Answer : [Re] Inquiry for the item from ram****

    hi, we will check and get back to u. thanks

  • Question : Inquiry for the item from ang****Jan 04, 2020

  • Question : Inquiry for the item from bel****Aug 14, 2019

    Hi may I know can I pick up from your shop ? Where is the location ? Thanks

    Answer : [Re] Inquiry for the item from bel****

    which design?

+View all Notice, FAQ, Q&A >>
Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae
Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae
Item Q&A
  • Question : Inquiry for the item from redderz78Mar 30, 2021

  • Question : Inquiry for the item from crystalsua1003Feb 24, 2021

  • Question : Inquiry related delivery from irislamksFeb 23, 2021

    hi, may I know if design type A is in stock. if not, when is the expected delivery period? Thanks

    Answer : [Re] Inquiry related delivery from irislamks

    yes instock. thanks

  • Question : Inquiry for the item from mochimochiJan 18, 2021

    Hi what is the inner space height for type D- single layer A?

    Thanks.

    Answer : [Re] Inquiry for the item from mochimochi

    Sorry shippment delay, we will send out end of the month. thanks

  • Question : Inquiry related delivery from alex kwekJan 06, 2021

    This is coming to about the third week since I placed the order.
    There appear to be multiple changes to delivery dates What seems to be the issue?

    Answer : [Re] Inquiry related delivery from alex kwek

    Dear Customer,

    It is most unfortunate that we have been receiving notifications of delayed vessels arrival on every week thus shipment is taking longer than usual to arrive, which was not within our control as notifications are only sent out quite on the last minute timeline to us too.

    The vessels are delayed due to impact from Covid-19 as well as the US/China Trade War also compiled with the bad weather conditions in China ports causing the delayed in loading as well as sailing date of every vessels.

    We are expecting up to another week of delay, your order will be send out around 15th January 2021

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.

    Question : [Re] Inquiry related delivery from alex kwek

    Thank you for the explanation.. I appreciate it.
    I am okay with the waiting for my order.

    Answer : [Re] Inquiry related delivery from alex kwek

    Hello,

    Order will be placed under groupbuy/pre-order and expected shipping date is stated in our item page. however there might be an early arrival and send out 3-4 days before the date.

    Thank you.

+View all Notice, FAQ, Q&A >>
Face Shield Hat Shield Detachable for Adults/Kids Fisherman Hat Shield Baseball Cap Shield
Face Shield Hat Shield Detachable for Adults/Kids Fisherman Hat Shield Baseball Cap Shield
Item Q&A
  • Question : Inquiry for the item from mysticology11Mar 22, 2021

    Hi seller, how do I put on the visor? There are buttons on the visor but there’s no button on the hat.

    Answer : [Re] Inquiry for the item from mysticology11

    hi, pls take pic. thanks

    Question : [Re] Inquiry for the item from mysticology11

    Pls see pic. The hat is with the Velcro at the side but the visor is with buttons.

    Answer : [Re] Inquiry for the item from mysticology11

    Did u see my msg?

    Question : [Re] Inquiry for the item from mysticology11

    Hi, can provide exchange at hougang mrt?

    Answer : [Re] Inquiry for the item from mysticology11

    Tmr @ 1205pm at Hougang mrt stn, gantry towards bus interchange one can?

    Question : [Re] Inquiry for the item from mysticology11

    So there’s no reply from u. U let me know again

    Answer : [Re] Inquiry for the item from mysticology11

    Cos that visor doesn’t work with the hat

    Question : [Re] Inquiry for the item from mysticology11

    It’s useless to me now

    Answer : [Re] Inquiry for the item from mysticology11

    sorry pls watapp incharge at 81616767. thanks

    Question : [Re] Inquiry for the item from mysticology11

    I’ve msged but no reply

    Answer : [Re] Inquiry for the item from mysticology11

    hi, already infrom the incharge. thanks

  • Question : Inquiry for the item from aisham1983Jan 28, 2021

    Hi

    What is add on children face shield?

    Answer : [Re] Inquiry for the item from aisham1983

    kid face shield. thanks

  • Question : Inquiry for the item from lishyJan 02, 2021

    Where can the add-on PVC transparent full face shield be use on?
    Is it with velcro or with tie string?

    Can you show a picture of it? Thank you

    Answer : [Re] Inquiry for the item from lishy

    sorry for the delay, we will mail out this week. happy new yr. thanks

    Question : [Re] Inquiry for the item from lishy

    I haven't buy yet.
    I am asking what is the PVC transparent full shield look like? It is tie with string or velcro?
    Can be used for what?

    Answer : [Re] Inquiry for the item from lishy



    Sorry we will check and get back to you. thanks

  • Question : Inquiry for the item from rachaeltanpsDec 29, 2020

  • Question : Inquiry for the item from zyrisingtideSep 06, 2020

+View all Notice, FAQ, Q&A >>
Over 5000reviewS! 2018 Mens Automatic Buckle Genuine Belt/ Business Black Belts/ Cowhide Leather
Over 5000reviewS! 2018 Mens Automatic Buckle Genuine Belt/ Business Black Belts/ Cowhide Leather
Item Q&A
  • Question : Inquiry for the item from audrey_chin_2000Mar 29, 2021

    Hi,

    I need to buy a black leather belt with black buckle urgently. Can i place order here and received the belt by tomorrow?

    Thanks.

    Answer : [Re] Inquiry for the item from audrey_chin_2000

    ok noted. thanks

    Question : [Re] Inquiry for the item from audrey_chin_2000

    pls use qxpress.

  • Question : Inquiry related delivery from DavidSep 30, 2020

    Hi when will the items be shipped? It’s been 3 days

    Answer : [Re] Inquiry related delivery from David

    It’s still under shipping request...

    Question : [Re] Inquiry related delivery from David

    Dear Customer,

    We are experiencing high order volume and delayed in stocks arrival. To ensure the best quality of our products, we always do a proper check on our stocks before sending out.

    We will strive to send out all order by this week.

    We hope to seek your understanding.

    Thank you.

    Answer : [Re] Inquiry related delivery from David

    Alright please do send them ASAP will need it by next Wednesday thank you! Please also do note to send the collect model

    Question : [Re] Inquiry related delivery from David

    Correct*

    Answer : [Re] Inquiry related delivery from David

    ok , we will inform the packer. thanks

    Question : [Re] Inquiry related delivery from David

    Will it be shipped out by today???

    Answer : [Re] Inquiry related delivery from David



    Hi, sorry we will check and update u again. thanks

  • Question : Inquiry related delivery from jonassuAug 11, 2020

  • Question : Inquiry for the item from ora****Jun 07, 2020

  • Question : Inquiry for the item from 233****Jun 07, 2020

    Hello,

    Width of comfort click belt?

    Answer : [Re] Inquiry for the item from 233****

    Hi, we will check and get back to u. thanks

    Question : [Re] Inquiry for the item from 233****

    hi, for which model?

+View all Notice, FAQ, Q&A >>
DIY Magnetic Mosquito / Insect Screen Kit window netting mosquito net mesh fly screen bug lizard
DIY Magnetic Mosquito / Insect Screen Kit window netting mosquito net mesh fly screen bug lizard
Item Q&A
  • Question : Inquiry for the item from KCMar 27, 2021

  • Question : Inquiry for the item from LFeb 03, 2021

  • Question : Inquiry from cwDec 13, 2020

  • Question : Inquiry for the item from aalicia_sDec 13, 2020

    Hi,thise toilet window should get what size?

    Answer : [Re] Inquiry for the item from aalicia_s

    It is most unfortunate that we have been receiving notifications of delayed vessels arrival on every week thus shipment is taking longer than usual to arrive, which was not within our control as notifications are only sent out quite on the last minute timeline to us too.

    The vessels are delayed due to impact from Covid-19 as well as the US/China Trade War also compiled with the bad weather conditions in China ports causing the delayed in loading as well as sailing date of every vessels.

    We are expecting up to another week of delay, your order will be send out around 16-18th December 2020.

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.
    GL

  • Question : Inquiry for the item from kayleenrumpetDec 11, 2020

+View all Notice, FAQ, Q&A >>
4 Stages Kitchen Knives Grinder Diamond Ceramic Stone Professional Diamond Ceramic Sharpener Tools
4 Stages Kitchen Knives Grinder Diamond Ceramic Stone Professional Diamond Ceramic Sharpener Tools
Item Q&A
  • Question : Inquiry related delivery from tmaptkNov 20, 2020

    Hi Seller,
    My Order no. is 331508630 and date is 15 Nov 2020 so When do you make Delivery it.
    Now, 5 days is already.

    Answer : [Re] Inquiry related delivery from tmaptk

    Due to the huge response we received during 11/11, we are experiencing a delay in filling some of the orders.
    pending orders should be send to you within a week from today.

    Please accept our apologies for this delay.

    Sincerely
    Myfashionstory

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    Answer : [Re] Inquiry related delivery from tmaptk

    sorry for the delay due to convid 19 shippment was delay badly. next wk once shippment arrive we will mal out immediately. We apologize for the inconvenience this issue may cause and hope for your understanding in this matter. thanks

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    Answer : [Re] Inquiry related delivery from tmaptk

    It is most unfortunate that we have been receiving notifications of delayed vessels arrival on every week thus shipment is taking longer than usual to arrive, which was not within our control as notifications are only sent out quite on the last minute timeline to us too.

    The vessels are delayed due to impact from Covid-19 as well as the US/China Trade War also compiled with the bad weather conditions in China ports causing the delayed in loading as well as sailing date of every vessels.

    We are expecting up to another week of delay, your order will be send out around 16-18th December 2020.

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.
    GL

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    You didn't answered my Question but you made apologies for this Delay Shipping.

    My Question is that Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    You can see the above attached photo.

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi, we will check and get back to you. thanks

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    When Can I know the answer of above my question ?????

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    7 days already.

    Question : [Re] Inquiry related delivery from tmaptk

    Sorry shippment delay, will arrive this coming week.

    We sincerely apologize and we hope to seek your understanding.

    thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    Sorry shippment delay, will arrive this coming week.

    We sincerely apologize and we hope to seek your understanding.

    thanks

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    You didn't answered my Question but you made apologies for this Delay Shipping.

    My Question is that Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    You can see the above attached photo.

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    You didn't answered my Question but you made apologies for this Delay Shipping.
    So disappointed for your Answer.

    Question : [Re] Inquiry related delivery from tmaptk

    Sorry we will check and get back to you. thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    When do you give me Above question's Answer ???

    Question : [Re] Inquiry related delivery from tmaptk



    Sorry we will check and get back to you. thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    How long do I get your Answer ?????

    Question : [Re] Inquiry related delivery from tmaptk

    Hello,

    Order will be placed under groupbuy/pre-order and expected shipping date is stated in our item page. however there might be an early arrival and send out 3-4 days before the date.

    Thank you.

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    You answer is Any How.

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    My Question is that Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    You can see the above attached photo.

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi, we will check and get back to you. thanks

    Question : [Re] Inquiry related delivery from tmaptk

    Hi, we will check and get back to you. thanks
    When do you answer for above

    Answer : [Re] Inquiry related delivery from tmaptk

    ok once supplier udpate us we will inform u. thanks

    Question : [Re] Inquiry related delivery from tmaptk

    I am waiting too long already for this Answer.

    Answer : [Re] Inquiry related delivery from tmaptk

    I am waiting too long already for this Answer.

    Question : [Re] Inquiry related delivery from tmaptk

    hi, we will check and get back to you. thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    Thanks

    Question : [Re] Inquiry related delivery from tmaptk

    cheers

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    I'm waiting the your Answer Long time.Your service is very BAD.
    You look back my question(Inquiry).

    Question : [Re] Inquiry related delivery from tmaptk



    hi, we will check and get back to you. thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    When do you answer me ???

    Question : [Re] Inquiry related delivery from tmaptk

    Hi

    Answer : [Re] Inquiry related delivery from tmaptk

    hi

    Question : [Re] Inquiry related delivery from tmaptk

    When do you answer me ???

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    My Question is that Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    You can see the above attached photo.

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    You didn't reply So Long Time already.

    Answer : [Re] Inquiry related delivery from tmaptk



    hi, we will check and get back to you. thanks

Rechargeable Foldable Dimmable 48 LED Desk Lamp Table Light with Night Light for Reading Bedroom
Rechargeable Foldable Dimmable 48 LED Desk Lamp Table Light with Night Light for Reading Bedroom
Item Q&A
  • Question : Inquiry related delivery from Mrs TeoMar 24, 2021

  • Question : Inquiry for the item from JeaneFeb 24, 2021

    Is the 28 led lamp in stock?

    Answer : [Re] Inquiry for the item from Jeane

    2wks. thanks

    Question : [Re] Inquiry for the item from Jeane

    ready stock

  • Question : Inquiry for the item from Audrey SimFeb 24, 2021

    Hi,
    What is the warranty period for this lamp?

    Answer : [Re] Inquiry for the item from Audrey Sim

    2wks. thanks

  • Question : Inquiry related delivery from gyw059Jan 08, 2021

  • Question : Inquiry for the item from TCJan 13, 2021

+View all Notice, FAQ, Q&A >>