myfashionstory.com
myfashionstory.com SG
POWER 90% 75,536 Fellows Join Fellow

Q&A board

Q & A Lists
Item Question & Answer
💪👍✔️🔥EASY TO INSTALL★★TOILET SEAT COVER★QUALITY★1-3DAYS DELIVERY★★SINGAPORE SELLER
💪👍✔️🔥EASY TO INSTALL★★TOILET SEAT COVER★QUALITY★1-3DAYS DELIVERY★★SINGAPORE SELLER
Item Q&A
  • Question : Inquiry for the item from ChrisMay 13, 2021

    Hi,
    What is the bracket for? How do we use it based on our seat cover ? can we use the square form ?
    Tks

    Answer : [Re] Inquiry for the item from Chris

    2nd pic

  • Question : Inquiry for the item from gohmauriceMay 10, 2021

    Please advise which should I get?

    Answer : [Re] Inquiry for the item from gohmaurice

    Another picture for the measurements

    Question : [Re] Inquiry for the item from gohmaurice

    we will check with supplier. thanks

    Answer : [Re] Inquiry for the item from gohmaurice

    Oh ok. Thanks so much for the trouble 🙏

  • Question : Inquiry for the item from desmondang1354May 01, 2021

    is it exchangeable if get the wrong item??

    Answer : [Re] Inquiry for the item from desmondang1354

    sorry unable to exchange. pls check carefullly. thanks

  • Question : Inquiry for the item from airboyhuApr 28, 2021

  • Question : Inquiry for the item from HelenApr 26, 2021

    I need a round V cover. When do you have stock?

    Answer : [Re] Inquiry for the item from Helen

    sorry ard 2wks, can wait?

+View all Notice, FAQ, Q&A >>
Assemble Bookshelf Non-woven Storage Rack Removable Book Shelf Stand Holder Bookcase Furniture
Assemble Bookshelf Non-woven Storage Rack Removable Book Shelf Stand Holder Bookcase Furniture
Item Q&A
  • Question : Inquiry for the item from blujamMay 13, 2021

  • Question : Inquiry related return and exchange from ayshaApr 16, 2021

    You sent me pink color instead of grey. I have applied for exchange but no reply from your side.

    Answer : [Re] Inquiry related return and exchange from aysha

    sorry! can refund u $3?

    Question : [Re] Inquiry related return and exchange from aysha

    Sorry the color is too bright. You don’t have grey in stock?

    Answer : [Re] Inquiry related return and exchange from aysha

    grey have to wait 2wks, can?

  • Question : Inquiry related delivery from eloisa_meg06Dec 18, 2020

    Hi! may i know the size of every grid? and if will order by today when it will be shipped or deliver? coz i see most of the inquiry are delayed shipping, is the item domestic stock or overseas?

    Answer : [Re] Inquiry related delivery from eloisa_meg06

    Sorry shippment delay, will arrive this coming wkend. thanks

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.

    Question : [Re] Inquiry related delivery from eloisa_meg06

    will be the weekend is the latest or it can be extended over the next next week?

    Answer : [Re] Inquiry related delivery from eloisa_meg06

    Sorry shippment delay, will arrive this coming wkend. thanks

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.

  • Question : Inquiry for the item from yyennyybDec 06, 2020

  • Question : Inquiry for the item from WinNov 03, 2020

+View all Notice, FAQ, Q&A >>
Aluminum Alloy Bike Mount Cycle Bicycle Rear Seat/ Post Rack/ Easy Install Light Outdoor
Aluminum Alloy Bike Mount Cycle Bicycle Rear Seat/ Post Rack/ Easy Install Light Outdoor
Item Q&A
  • Question : Inquiry for the item from jeffreylim_56May 12, 2021

  • Question : Inquiry for the item from Aquarian848Mar 31, 2021

    The screw loose very easily with a lot of shaking I already drop of 2 screw able to order frm u just for the screw

    Answer : [Re] Inquiry for the item from Aquarian848

    sorry supplier does not provide.

  • Question : Inquiry from zhengtin9Dec 01, 2020

    Hi... Seller.... do you have the B model that comes with quick release..?

    Answer : [Re] Inquiry from zhengtin9

    sorry no

  • Question : Inquiry for the item from andrewmzkOct 20, 2020

    Am I able to pick up this item?

    Answer : [Re] Inquiry for the item from andrewmzk

    sorry shippment delay, next wk will arrive. thanks

    Question : [Re] Inquiry for the item from andrewmzk

    yes, sms 81616767. thanks

  • Question : Inquiry for the item from pctan2000Oct 09, 2020

    What is the actual price? Why during check out it show 23?

    Answer : [Re] Inquiry for the item from pctan2000

    15-16 thanks

+View all Notice, FAQ, Q&A >>
50pcs/box Disposable Kids Face Masks Nonwoven 3 Layer Anti Dust Smog Breathable Gauze Mask Cartoon
50pcs/box Disposable Kids Face Masks Nonwoven 3 Layer Anti Dust Smog Breathable Gauze Mask Cartoon
Item Q&A
  • Question : Inquiry for the item from man_hsiaMay 12, 2021

  • Question : Inquiry for the item from AnneMay 11, 2021

    Your Options show there is a Penguin mask for kids, but I don't see any pictures. Can I see a picture please?

    Answer : [Re] Inquiry for the item from Anne

    pic you need to see frm the option. thanks

    Question : [Re] Inquiry for the item from Anne

    Ok, I think I spotted it, albeit a tiny picture. Thanks.

  • Question : Inquiry for the item from wbbMay 10, 2021

    hi when can receive dino mask if i order today

    Answer : [Re] Inquiry for the item from wbb

    dino ready stock. thanks

    Question : [Re] Inquiry for the item from wbb

    hi so the kid first 3 dino ready stock . i dont want the new dino ?

    Answer : [Re] Inquiry for the item from wbb

    3,dino next wk. thanks

  • Question : Inquiry for the item from jaceyeohuiliMay 08, 2021

    Do you have 8.5 x 12.5cm?

    Answer : [Re] Inquiry for the item from jaceyeohuili

    sorry no. thanks

  • Question : Inquiry for the item from Limli17May 08, 2021

    Hi please advise mask is made in singapore or other country?

    Your page indicate
    Origin / manufacture: Singapore

    Reference to the Q&A u mention shipment delay.....

    Please kindly confirm masks are manufacture from which country

    Thanks

    Answer : [Re] Inquiry for the item from Limli17

    china. thanks

+View all Notice, FAQ, Q&A >>
30pcs For Kids/Adult 5-layer activated carbon mask filter paper Reusable Protectiv PM2.5 Masks
30pcs For Kids/Adult 5-layer activated carbon mask filter paper Reusable Protectiv PM2.5 Masks
Item Q&A
  • Question : Inquiry for the item from sufenliMay 12, 2021

  • Question : Inquiry for the item from sherryMar 10, 2021

    I ordered 30pcs x 02. But why only delivered :
    10pcs x 01 pack
    2pc/pck x 14pck.
    Among the 14 packs of 2 pcs, 2 pcs are loose without any plastic

    Answer : [Re] Inquiry for the item from sherry



    sorry short of how many? we will resend. thanks

    Question : [Re] Inquiry for the item from sherry

    Short of 22pcs

    Answer : [Re] Inquiry for the item from sherry

    sorry we will resend 22pcs. thanks

    Question : [Re] Inquiry for the item from sherry

    Hi, have you sent out the balance 22pcs ? As I have not receive it till now. Pls reply. Tks.

    Answer : [Re] Inquiry for the item from sherry

    hi, this wk or next wk u shld receive it. via normal postagage thanks

    Question : [Re] Inquiry for the item from sherry

    Received. Tks.

    Answer : [Re] Inquiry for the item from sherry

    ok thanls

  • Question : Inquiry for the item from lynnaSep 14, 2020

    Hi, can the mask filter be reusable , thanks

    Answer : [Re] Inquiry for the item from lynna

    Dear Customer,

    We are experiencing high order volume and delayed in stocks arrival. To ensure the best quality of our products, we always do a proper check on our stocks before sending out.

    We will strive to send out all order by this week.

    We hope to seek your understanding.

    Thank you.

    Question : [Re] Inquiry for the item from lynna

    yes. thanks

  • Question : Inquiry for the item from KaiAug 25, 2020

    Is it made in Singapore?

    Answer : [Re] Inquiry for the item from Kai






    Hi, we will check and get back to u. thanks



  • Question : Inquiry for the item from ELLEAug 22, 2020

    Hi.

    I just took one of the filters out of the pack and there is discolouration. The filter is dry to the touch and had been kept in a cool dry place together with other masks, so I wonder why The PM 2.5 filter looks lik this? Was it used previously or a defect. Would like to know if it can be used? It was the second piece in the packet of fifteen... should I throw away the whole packet if contaminated?

    Answer : [Re] Inquiry for the item from ELLE

    pls take pic. thanks

+View all Notice, FAQ, Q&A >>
Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae
Monitor stand/shelf/dual/keyboard storage/Computer Accessories/Posture Correction/Vertebrae
Item Q&A
  • Question : Inquiry related return and exchange from babyukizMay 08, 2021

    I opened the parcel up and took out the wood piece by piece... No screw no nothing... How to even assemble?? Is this a joke???

    Answer : [Re] Inquiry related return and exchange from babyukiz

    Empty box

    Question : [Re] Inquiry related return and exchange from babyukiz

    This is ALL that is in the box

    Answer : [Re] Inquiry related return and exchange from babyukiz

    This is ALL that is in the box

    Question : [Re] Inquiry related return and exchange from babyukiz

    sorry we will resend u the screws ok?

    Answer : [Re] Inquiry related return and exchange from babyukiz

    Yes please and when can this be done?

    Question : [Re] Inquiry related return and exchange from babyukiz

    When will you resend the screws??

  • Question : Inquiry for the item from redderz78Mar 30, 2021

  • Question : Inquiry for the item from crystalsua1003Feb 24, 2021

  • Question : Inquiry related delivery from irislamksFeb 23, 2021

    hi, may I know if design type A is in stock. if not, when is the expected delivery period? Thanks

    Answer : [Re] Inquiry related delivery from irislamks

    yes instock. thanks

  • Question : Inquiry for the item from mochimochiJan 18, 2021

    Hi what is the inner space height for type D- single layer A?

    Thanks.

    Answer : [Re] Inquiry for the item from mochimochi

    Sorry shippment delay, we will send out end of the month. thanks

+View all Notice, FAQ, Q&A >>
Retractable Folding Stool for Camping Fishing Height Adjustable -Portable Collapsible Telescoping
Retractable Folding Stool for Camping Fishing Height Adjustable -Portable Collapsible Telescoping
Item Q&A
  • Question : Inquiry for the item from KMay 08, 2021

    Hi seller, your photos show a shape that gets wider towards to bottom when stretched but review photos show straight it's straight instead?

    Answer : [Re] Inquiry for the item from K

    yes is getting bigger at the bottom. thanks

    Question : [Re] Inquiry for the item from K

    It is not wider at the bottom as shown in reviewers' photos like i mentioned

    Answer : [Re] Inquiry for the item from K

    pls see frm the review pics. thanks

    Question : [Re] Inquiry for the item from K

    Here is yours

    Answer : [Re] Inquiry for the item from K

    Here are actual reviews

    Question : [Re] Inquiry for the item from K

    Not wide at bottom

    Answer : [Re] Inquiry for the item from K

    If you want to insist is the same, it's all right for customer to look elsewhere. Thank you

    Question : [Re] Inquiry for the item from K

    yes is not wide at the bottom as seen frm the reviews. thanks

  • Question : Inquiry for the item from LouisMay 11, 2021

  • Question : Inquiry for the item from chrisleeplMay 09, 2021

    What's the maximum weight can the stool take?

    Answer : [Re] Inquiry for the item from chrisleepl

    100kg thanks

  • Question : Inquiry for the item from lesclaraMay 07, 2021

    what is the weight. ?

    Answer : [Re] Inquiry for the item from lesclara

    we will check with supplier thanks

Kitchen Under Sink Storage Rack Spice Bottle Holder Organizer Shelf Bathroom Organizer Stand Wall
Kitchen Under Sink Storage Rack Spice Bottle Holder Organizer Shelf Bathroom Organizer Stand Wall
Item Q&A
  • Question : Inquiry for the item from 514crystalMay 08, 2021

    Item received without trays to paste on wall. Pls send the trays else the trays and stickers cant work. Thank you

    Answer : [Re] Inquiry for the item from 514crystal

    it's inside. thanks

    Question : [Re] Inquiry for the item from 514crystal

    Nope its not inside. Disappointed when happily received items and found missing parts. With the kitchen under sink storage but no plate to stick the stickers how to use? have container and stickers it doesnt work like what was shown in the video. I tried using your stickers direct on the container holder but no plate behind it cant work. Pls rectify. Else proceed for refund. Thank you.

  • Question : Inquiry for the item from 514crystalMay 08, 2021

    Hi Seller i only received the 2 white containers and stickers. But no tray given. How to use like that? 2 trays are missing

    Answer : [Re] Inquiry for the item from 514crystal

    sorry which tray?

Mirror Alarm Clock LED Digital Clock Bluetooth Speaker With Radio LED Mirror Wireless Subwoofer Musi
Mirror Alarm Clock LED Digital Clock Bluetooth Speaker With Radio LED Mirror Wireless Subwoofer Musi
Item Q&A
  • Question : Inquiry for the item from ChiangpMay 10, 2021

    Since have FM radio, means we can choose radio channels? Or it auto give any

    Answer : [Re] Inquiry for the item from Chiangp

    hi, the fm no so good. thanks

  • Question : Inquiry related delivery from awMay 01, 2021

  • Question : Inquiry for the item from Chongfk_1999Apr 24, 2021

    Wanted to repeat order as a gift, but better to be clear for myself. Speaker effect is good, so would copy music to MMC Card. But it is difficult to toggle to TF mode, could you share how to do it easily? Press and hold on button long time, speaker voice TF Card mode FM mode Clock mode Bluetooth mode and that is, never stay at TF Card mode?!!!

    Answer : [Re] Inquiry for the item from Chongfk_1999

    FM mode is not good. the rest ok. thanks

    Question : [Re] Inquiry for the item from Chongfk_1999

    TF function is still not workable. Pls show with a video clip how you activate TF mode and play music from TF card. Thank you.

    Answer : [Re] Inquiry for the item from Chongfk_1999

    pls take video. thanks

  • Question : Inquiry for the item from emilykanApr 26, 2021

    No indication battery life time, auto swift off few hours.
    Even mid night, weak up middle of the night cause loud sound,
    the screen turn black, but morning, the alarm still working.
    Fully charged can last how long.

    Answer : [Re] Inquiry for the item from emilykan

    can last ard 1-2days. thanks

  • Question : Inquiry for the item from gandan4everApr 25, 2021

    Hi seller, is the volume adjustable?

    Very loud noise.

    Answer : [Re] Inquiry for the item from gandan4ever

    must hold on the button. thanks

+View all Notice, FAQ, Q&A >>
READY STOCK IN SG Disposable Mask Filter / Mask Fad / 50pcs / 100pcs / 1 color / Original Pad
READY STOCK IN SG Disposable Mask Filter / Mask Fad / 50pcs / 100pcs / 1 color / Original Pad
Item Q&A
  • Question : Inquiry for the item from cstandecMay 09, 2021

  • Question : Inquiry for the item from tanlhsallyDec 12, 2020

    Will u b having stock for 'Type 6' soon? Thks.

    Answer : [Re] Inquiry for the item from tanlhsally

    It is most unfortunate that we have been receiving notifications of delayed vessels arrival on every week thus shipment is taking longer than usual to arrive, which was not within our control as notifications are only sent out quite on the last minute timeline to us too.

    The vessels are delayed due to impact from Covid-19 as well as the US/China Trade War also compiled with the bad weather conditions in China ports causing the delayed in loading as well as sailing date of every vessels.

    We are expecting up to another week of delay, your order will be send out around 16-18th December 2020.

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.
    GL

    Question : [Re] Inquiry for the item from tanlhsally

    Well noted. Shall await for your good news - shipment has come. Coz I would like to purchase (again) the product from you.
    Thank you.

    Answer : [Re] Inquiry for the item from tanlhsally

    It is most unfortunate that we have been receiving notifications of delayed vessels arrival on every week thus shipment is taking longer than usual to arrive, which was not within our control as notifications are only sent out quite on the last minute timeline to us too.

    The vessels are delayed due to impact from Covid-19 as well as the US/China Trade War also compiled with the bad weather conditions in China ports causing the delayed in loading as well as sailing date of every vessels.

    We are expecting up to another week of delay, your order will be send out around 16-18th December 2020.

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.

  • Question : Inquiry for the item from DorOct 24, 2020

  • Question : Inquiry for the item from ew23Oct 21, 2020

  • Question : 來自skylau0223會員的商品咨詢。Sep 27, 2020

    50 1box individual packaging
    Produced from what country?

    Answer : [Re] 來自skylau0223會員的商品咨詢。

    Dear Customer,

    We are experiencing high order volume and delayed in stocks arrival. To ensure the best quality of our products, we always do a proper check on our stocks before sending out.

    We will strive to send out all order by this week.

    We hope to seek your understanding.

    Thank you.

+View all Notice, FAQ, Q&A >>
*Flash Deal* 3 Speed Adjustable Fans New product USB mini handheld cooling hanging neck fan
*Flash Deal* 3 Speed Adjustable Fans New product USB mini handheld cooling hanging neck fan
Item Q&A
  • Question : Inquiry for the item from meng2May 08, 2021

    Hello, what battery does it use? Is it removable (with a battery slot)? Thanks

    Answer : [Re] Inquiry for the item from meng2

    rechagerable type. thanks

  • Question : 来自Fansu86会员的商品咨询。Apr 28, 2021

    For 2021 Neck Fans Green and White color when you will restock ?

    Answer : [Re] 来自Fansu86会员的商品咨询。

    mailed. thanks

USB Portable Mini Pulse Body Phone Massager Mobile Phone Control Body Electrode Massage EMS TENS
USB Portable Mini Pulse Body Phone Massager Mobile Phone Control Body Electrode Massage EMS TENS
Item Q&A
  • Question : Inquiry from jocelineMay 07, 2021

    Hi, I ordered the massager and paid extra for 4 patches. The parcel arrived today but the patches are missing. Can you please send them? Otherwise, I can’t use the massager. Thanks.

    Answer : [Re] Inquiry from joceline

    sorry we will resend total 4pcs?

  • Question : Inquiry for the item from jnewApr 11, 2021

    Hi, can it be powered by powerbank instead of phone?

    Answer : [Re] Inquiry for the item from jnew

    yes. thanks

  • Question : Inquiry for the item from blu****May 27, 2020

    I need help. Although the product comes in with 2 connectors for iphone and samsung phones, i still can't make it work. How can i use this on samsung s8 or iphone 6? I tried plugging it in with these 2 phones using the connectors that comes with the product, it will just power on the blue light but it doesn't work when i press the mode or the + and - signs. Nothing happens. Please advice. Thank you.

    Answer : [Re] Inquiry for the item from blu****

    replied. thanks

  • Question : Inquiry related delivery from hui****Apr 28, 2020

    How long will the delivery be?

    Answer : [Re] Inquiry related delivery from hui****

    ready stock. thanks

  • Question : Inquiry from cra****Apr 24, 2020

+View all Notice, FAQ, Q&A >>
Non-Metallic Plastic And Metallic Buckle Head Canvass Belt for Men / Polyester Fiber /Hypoallergenic
Non-Metallic Plastic And Metallic Buckle Head Canvass Belt for Men / Polyester Fiber /Hypoallergenic
Item Q&A
  • Question : Inquiry for the item from tanlg00May 07, 2021

    What is your belt maximum length?

    Answer : [Re] Inquiry for the item from tanlg00

    100-110cm. thanks

  • Question : Inquiry for the item from rogerJan 18, 2021

  • Question : Inquiry for the item from bladegalDec 17, 2020

  • Question : Inquiry for the item from kkhuanyuenDec 05, 2020

    What is width of the belt?

    Answer : [Re] Inquiry for the item from kkhuanyuen

    sorry for the delay due to convid 19 shippment was delay badly. next wk once shippment arrive we will mal out immediately. We apologize for the inconvenience this issue may cause and hope for your understanding in this matter. thanks

  • Question : Inquiry for the item from yanah_88Jul 29, 2020

+View all Notice, FAQ, Q&A >>
🔥PREMIUM Mosquito Killer Lamp🔥USB Mosquito UV Lamp Insect Trap🔥Mosquito Trap🔥Anti Mosquito
🔥PREMIUM Mosquito Killer Lamp🔥USB Mosquito UV Lamp Insect Trap🔥Mosquito Trap🔥Anti Mosquito
Item Q&A
Door bell NO NEED BATTERY /Portable Wireless Remote Control Doorbell/No Need Install Door Alarm Bell
Door bell NO NEED BATTERY /Portable Wireless Remote Control Doorbell/No Need Install Door Alarm Bell
Item Q&A
  • Question : Inquiry for the item from tfinfayMay 06, 2021

    Hi I bought my bell with ringer sometime last year. Now the ringer is not working though the bell can ring when tested. What do I do?

    Answer : [Re] Inquiry for the item from tfinfay

    sorry 1-1 exchange within 2wks. thanks

  • Question : Inquiry for the item from Brandon quahFeb 04, 2021

    hi seller . may i know when will i receive the doorbell? i didnt receive it yet . it state the item was sent out on 24 jan. do update me thanks in advance

    Answer : [Re] Inquiry for the item from Brandon quah

    sorry shippment delay, next wk u will recceive . thanks

  • Question : Inquiry for the item from pwtham18Jan 12, 2021

    Hi I bought my bell with ringer sometime last year. Now the ringer is not working though the bell can ring when tested. What do I do?
    Thanks

    Answer : [Re] Inquiry for the item from pwtham18

    Hi, we will check and get back to you. thanks

  • Question : Inquiry for the item from chrismarquez_ttshDec 24, 2020

    Us plug? Im looking for us plug

    Answer : [Re] Inquiry for the item from chrismarquez_ttsh

    Sorry shippment delay, will arrive this coming week.

    We sincerely apologize and we hope to seek your understanding.

    thanks

    Question : [Re] Inquiry for the item from chrismarquez_ttsh

    Sorry shippment delay, will arrive this coming week.

    We sincerely apologize and we hope to seek your understanding.

    thanks

  • Question : Inquiry for the item from aprhoNov 08, 2020

+View all Notice, FAQ, Q&A >>
*Qoo10 Cheapest MASK* surgical mask ▶3-Ply Blue/White/Black/Pink Face Mask 50pcs / Adult Kids/
*Qoo10 Cheapest MASK* surgical mask ▶3-Ply Blue/White/Black/Pink Face Mask 50pcs / Adult Kids/
Item Q&A
  • Question : Inquiry for the item from cchuabcMay 06, 2021

  • Question : Inquiry for the item from srmikiFeb 21, 2021

    Any adult blue mask in stock? Previously i bought blue but came black

    Answer : [Re] Inquiry for the item from srmiki

    yes. u can buy now. thanls

    Question : [Re] Inquiry for the item from srmiki

    https://shopee.sg/Local-Ready-Stock-3-PLY-Disposable-Face-Masks-50-pcs-Adult-surgical-mask-i.231308268.4850028192

  • Question : Inquiry for the item from SerinaJan 19, 2021

    HI SELLER,

    PLS CHECK INBOX I RECD WRONG ITEMS TOO

    SERINA

    Answer : [Re] Inquiry for the item from Serina

    sorry pls take pic. thanks

    Question : [Re] Inquiry for the item from Serina

    Already sent to you. My Order no. 333934573 and 333934574

    Answer : [Re] Inquiry for the item from Serina

    Hi seller! Drop you message to your inbox, but you don't bother to reply. When are you sending your courier to collect the wrong parcels?

    Question : [Re] Inquiry for the item from Serina

    hi, we will check and get back to you. thanks

    Answer : [Re] Inquiry for the item from Serina

    Seller, it's 25 Jan already still haven't finished checking? I've been holding on to these 2 packets of children mask since 19 Jan.......... You keep letting me wait and wait. The previous time I ordered masks from you was a breeze, not like now........ Very frustrating.... Are you intend to send me back my 2 packets of black mask? Dun keep me wait and wait and wait....

    Question : [Re] Inquiry for the item from Serina

    Seller, it's 25 Jan already still haven't finished checking? I've been holding on to these 2 packets of children mask since 19 Jan.......... You keep letting me wait and wait. The previous time I ordered masks from you was a breeze, not like now........ Very frustrating.... Are you intend to send me back my 2 packets of black mask? Dun keep me wait and wait and wait....

    Answer : [Re] Inquiry for the item from Serina

    sorry we had already inform the courier to collect it back. thanks

    Question : [Re] Inquiry for the item from Serina

    Yes, seller. The courier came to my house to collect them back yesterday afternoon. Hope to receive my 2 boxes of mask soon. Thanks for updating.

    Answer : [Re] Inquiry for the item from Serina

    Dear Customer,

    It is most unfortunate that we have been receiving notifications of delayed vessels arrival on every week thus shipment is taking longer than usual to arrive, which was not within our control as notifications are only sent out quite on the last minute timeline to us too.

    The vessels are delayed due to impact from Covid-19 as well as the US/China Trade War also compiled with the bad weather conditions in China ports causing the delayed in loading as well as sailing date of every vessels.

    We are expecting up to another week of delay, your order will be send out around 5th Feb 2021

    We sincerely apologize and we hope to seek your understanding.

    Question : [Re] Inquiry for the item from Serina

    Hi seller! It's been a week since your courier came to collect the wrong masks from my house. When are you going to resend my 2 boxes of adult black masks?

    Pls reply me ASAP. Thank you

    Answer : [Re] Inquiry for the item from Serina

    Hello,

    Order was placed under groupbuy/pre-order and expected shipping date is stated in your order page. Delivery is before CNY.

    Thank you.

    Question : [Re] Inquiry for the item from Serina

    so sorry due to item spot check by HSA, waiting for their approve before we can mail out. thanks

    Answer : [Re] Inquiry for the item from Serina

    OK, thanks for your update 👍🏻

    Question : [Re] Inquiry for the item from Serina

    Dear Customer,

    Thank you for your enquiry.

    Your order will be shipped out within 3-4 working days and delivery is next day.

    You will receive a notification once parcel is picked up by Qxpress.

    Have a nice day.

    Answer : [Re] Inquiry for the item from Serina

    Ok sure. Hope to receive my correct items this time round. Thanks!

    Question : [Re] Inquiry for the item from Serina

    Dear Customer,

    Thank you for your enquiry.

    Your order will be shipped out within 3 working days and delivery is next day.

    You will receive a notification once parcel is picked up by Qxpress.

    Have a nice day.

  • Question : Inquiry for the item from maggieJan 31, 2021

    Hi, anymore restock?

    Answer : [Re] Inquiry for the item from maggie

    Hi, we will check and update you again. thanks

  • Question : Inquiry for the item from WinJan 24, 2021

+View all Notice, FAQ, Q&A >>
Flask *Ready Stocks*Xiaomi Viomi Electric Cup Portable 400ml Bottle 304 Stainless Steel Cup for
Flask *Ready Stocks*Xiaomi Viomi Electric Cup Portable 400ml Bottle 304 Stainless Steel Cup for
Item Q&A
  • Question : Inquiry for the item from andmag028May 01, 2021

  • Question : Inquiry related delivery from adelinelokJan 21, 2021

  • Question : Inquiry related delivery from chansizhenDec 01, 2020

  • Question : Inquiry for the item from LeehchenSep 27, 2020

    Hi Team

    May i ask
    1) does this item can close the cover when choose keep warm options?
    2) do you have ready stock in SG? If so, how long it take for delivery?

    Looking forward to hearing from you.

    Thank you.

    Answer : [Re] Inquiry for the item from Leehchen

    Dear Customer,

    We are experiencing high order volume and delayed in stocks arrival. To ensure the best quality of our products, we always do a proper check on our stocks before sending out.

    We will strive to send out all order by this week.

    We hope to seek your understanding.

    Thank you.

    Question : [Re] Inquiry for the item from Leehchen

    1. cannot close the cover when u boiling it.

    Answer : [Re] Inquiry for the item from Leehchen

    2. yes ready stock, this wk u will receive it.

  • Question : Inquiry for the item from 262****Jul 12, 2020

+View all Notice, FAQ, Q&A >>
3/4pcs Adjustable Duster Brush Extra Long Microfiber Duster with Extension Pole Home Roof Blinds Fan
3/4pcs Adjustable Duster Brush Extra Long Microfiber Duster with Extension Pole Home Roof Blinds Fan
Item Q&A
  • Question : Inquiry for the item from yismabelleongMay 01, 2021

    Hi, could u advise which set do best for cleaning thick dust on the wings of the ceiling fan n stand fan? Thank you

    Answer : [Re] Inquiry for the item from yismabelleong

    design D got all you need, can change too. thanks

  • Question : Inquiry for the item from traveOct 17, 2020

    Hi Seller
    Do the 3 types of brush heads work same way or for cleaning different areas?
    For ceiling fan , which brush do we use?

    Are the brushes used for dry areas only?

    Thanks

    Answer : [Re] Inquiry for the item from trave

    Hi, we will check and update u, thanks

    Question : [Re] Inquiry for the item from trave

    yes. thanks

  • Question : Inquiry for the item from wcjan2Oct 16, 2020

    Hello seller, according to your demo, the duster is dry and not wet when use for cleaning. In this case will the dust be flying around ........? kindly explain its proper usage and clarify. thanks

    Answer : [Re] Inquiry for the item from wcjan2

    yes just like normal duster. thanks

*2020 Latest* Japan Anti Mosquito/Dengue fever Kincho insect control bracelet Kaoring(30 pieces)
*2020 Latest* Japan Anti Mosquito/Dengue fever Kincho insect control bracelet Kaoring(30 pieces)
Item Q&A
  • Question : Inquiry for the item from ela1n3Apr 29, 2021

    Hi, my order is wrong, I ordered 8 packs Nx received only 5.i ordered ultrasonic bracelet and received something else. Per the picture sent to you, you mention will resend. Until now did not receive item or reply when it will be sent after 3 days. Please update or just send out item.

    Answer : [Re] Inquiry for the item from ela1n3

    hi, once next shippment arrive we will mail it out. thanks

  • Question : Inquiry for the item from cindynhbAug 13, 2020

    Hi what's the expiry? Able to mix 2 blue and 2 pink?

    Answer : [Re] Inquiry for the item from cindynhb

    Hi, we will check and get back to u. thnaks

    Question : [Re] Inquiry for the item from cindynhb

    Sure, let me know soon. Thanks

    Answer : [Re] Inquiry for the item from cindynhb

    sorry unable to mix. 2yrs. thanks

Electric Meat Grinder Mini Food Garlic Vegetable Chopper Crusher Press For Nut Fruit Onion Processor
Electric Meat Grinder Mini Food Garlic Vegetable Chopper Crusher Press For Nut Fruit Onion Processor
Item Q&A
  • Question : Inquiry for the item from sitishaikhy81Apr 28, 2021

  • Question : Inquiry for the item from paulineApr 19, 2021

    When will you restock the 250ml pink chopper?

    Answer : [Re] Inquiry for the item from pauline

    u can buy now. thanks

  • Question : Inquiry for the item from paulineApr 19, 2021

  • Question : 来自gwhkelvin4321会员的商品咨询。Mar 20, 2021

    货物有问题,才按搅不到10次,就没有反应了。现在冲满电也不能用

    Answer : [Re] 来自gwhkelvin4321会员的商品咨询。

    pls take video. thanks

    Question : [Re] 来自gwhkelvin4321会员的商品咨询。

    Video

    Answer : [Re] 来自gwhkelvin4321会员的商品咨询。

    ok we will resend k

    Question : [Re] 来自gwhkelvin4321会员的商品咨询。

    OK

    Answer : [Re] 来自gwhkelvin4321会员的商品咨询。

    ok thanks

  • Question : Inquiry for the item from jujowongFeb 09, 2021

    Hi, will there be restock for pink 250ml 3 blades?

    Answer : [Re] Inquiry for the item from jujowong

    sorry not at the moment.

+View all Notice, FAQ, Q&A >>
The Amazing Roach Bait That Kills  Rids Your Home of Roaches! Roach Doctor Cockroach Bait
The Amazing Roach Bait That Kills Rids Your Home of Roaches! Roach Doctor Cockroach Bait
Item Q&A
  • Question : Inquiry for the item from suelim37Apr 28, 2021

    Does the yellow fluid stain the floor? Or can it be clean. How long it last if squeeze out?

    Answer : [Re] Inquiry for the item from suelim37

    will not stain floor. thnaks

  • Question : Inquiry for the item from 243****Jun 03, 2020

    Can this be used as lizard bait too?
    Thanks

    Grace

    Answer : [Re] Inquiry for the item from 243****

    sorry no. thnaks

【1+1】24PCS Japan original Earth-Chem Cockroach Catch Room Trap Killer Non-toxic Safe Odourless
【1+1】24PCS Japan original Earth-Chem Cockroach Catch Room Trap Killer Non-toxic Safe Odourless
Item Q&A
  • Question : Inquiry for the item from suelim37Apr 28, 2021

    how to use this cockroach trap? Need to open any cover or straight away just put at the corner ?

    Answer : [Re] Inquiry for the item from suelim37

    no need to open the cover. just leave it at the dark corner. thanks

  • Question : Inquiry for the item from 246****Jun 27, 2020

    Hi, is there a seal to open the black circular cockroach killer? It says normally every 30 days need to change, and if without the SEAL, the product may have long expired inside the box. Please advise.

    Answer : [Re] Inquiry for the item from 246****

    they are new batch can last for a year

  • Question : Inquiry for the item from yvo****Apr 28, 2020

    Usually how long we need to change the trap?

    Answer : [Re] Inquiry for the item from yvo****

    2-3wks. thanks

  • Question : Inquiry for the item from tig****Jan 27, 2020

  • Question : Inquiry for the item from Ret****Oct 07, 2019

    Hi,

    Is it safe for cats? I have a few cats at home.

    Thanks.

    Answer : [Re] Inquiry for the item from Ret****

    yes. thanks

+View all Notice, FAQ, Q&A >>
Pack of 5pcs Men Business Sock Bamboo Fiber Anti-Bacteria Anti-Odour Hygiene Breathable Quality
Pack of 5pcs Men Business Sock Bamboo Fiber Anti-Bacteria Anti-Odour Hygiene Breathable Quality
Item Q&A
  • Question : Inquiry for the item from buyer123Apr 27, 2021

    Hi seller, I would like to buy ankle socks but only need black. Can check where to choose colour option?

    Answer : [Re] Inquiry for the item from buyer123

    u can put in the memo? thanks

  • Question : Inquiry for the item from TINACHANApr 18, 2021

    Suitable for what feet length?
    How many cm

    Answer : [Re] Inquiry for the item from TINACHAN

    free size. thanks

  • Question : Inquiry for the item from starnet2000sgMar 30, 2021

    Hi Seller,

    No size mention, if free size what is the foot length can wear

    Answer : [Re] Inquiry for the item from starnet2000sg

    yes free size. thanks

  • Question : Inquiry for the item from Asc****Jun 15, 2020

    Hi, want to check if we can chose the colours if I want to buy the Long socks? And roughly how long will I be able to receive if I place orders now?

    Answer : [Re] Inquiry for the item from Asc****

    Hi, we will check and get back to you. thanks

    Question : [Re] Inquiry for the item from Asc****

    sorry cant choose, all mix colour. qxpress 1-2days thanks

  • Question : Inquiry related delivery from Viv****May 02, 2020

    Hi, by when i can get it if order today?

    Answer : [Re] Inquiry related delivery from Viv****

    ready stock in SG. thanks

+View all Notice, FAQ, Q&A >>
6-inch Desktop Fashion Mini Charging Fan Office Home Creative Handheld Portable USB Electric Fan
6-inch Desktop Fashion Mini Charging Fan Office Home Creative Handheld Portable USB Electric Fan
Item Q&A
  • Question : Inquiry for the item from MelodyApr 27, 2021

    Hi seller
    Can the parts of the fan be removed to wash under running water and reassemble?
    Thk u

    Answer : [Re] Inquiry for the item from Melody

    hi, which design?

  • Question : Inquiry for the item from lilycglApr 20, 2021

    can the fan be wash easily ?

    Answer : [Re] Inquiry for the item from lilycgl

    yes. thanks

4 Stages Kitchen knife Grinder Diamond Ceramic Stone Professional Diamond Ceramic Sharpener Tools
4 Stages Kitchen knife Grinder Diamond Ceramic Stone Professional Diamond Ceramic Sharpener Tools
Item Q&A
  • Question : Inquiry for the item from tmaptkApr 26, 2021

    Hi,
    Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????
    I ask this question since 23 Nov 2020.
    Don't Answer still now So Ask again you !!!!!
    You check at attachement.

    Answer : [Re] Inquiry for the item from tmaptk

    we will check and update you. thanks

  • Question : Inquiry related delivery from tmaptkNov 20, 2020

    Hi Seller,
    My Order no. is 331508630 and date is 15 Nov 2020 so When do you make Delivery it.
    Now, 5 days is already.

    Answer : [Re] Inquiry related delivery from tmaptk

    Due to the huge response we received during 11/11, we are experiencing a delay in filling some of the orders.
    pending orders should be send to you within a week from today.

    Please accept our apologies for this delay.

    Sincerely
    Myfashionstory

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    Answer : [Re] Inquiry related delivery from tmaptk

    sorry for the delay due to convid 19 shippment was delay badly. next wk once shippment arrive we will mal out immediately. We apologize for the inconvenience this issue may cause and hope for your understanding in this matter. thanks

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    Answer : [Re] Inquiry related delivery from tmaptk

    It is most unfortunate that we have been receiving notifications of delayed vessels arrival on every week thus shipment is taking longer than usual to arrive, which was not within our control as notifications are only sent out quite on the last minute timeline to us too.

    The vessels are delayed due to impact from Covid-19 as well as the US/China Trade War also compiled with the bad weather conditions in China ports causing the delayed in loading as well as sailing date of every vessels.

    We are expecting up to another week of delay, your order will be send out around 16-18th December 2020.

    However, if you are unable to wait for your items, we can cancel your order for you and a refund will be processed.

    We sincerely apologize and we hope to seek your understanding.
    GL

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    You didn't answered my Question but you made apologies for this Delay Shipping.

    My Question is that Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    You can see the above attached photo.

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi, we will check and get back to you. thanks

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    When Can I know the answer of above my question ?????

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    7 days already.

    Question : [Re] Inquiry related delivery from tmaptk

    Sorry shippment delay, will arrive this coming week.

    We sincerely apologize and we hope to seek your understanding.

    thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    Sorry shippment delay, will arrive this coming week.

    We sincerely apologize and we hope to seek your understanding.

    thanks

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    You didn't answered my Question but you made apologies for this Delay Shipping.

    My Question is that Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    You can see the above attached photo.

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    You didn't answered my Question but you made apologies for this Delay Shipping.
    So disappointed for your Answer.

    Question : [Re] Inquiry related delivery from tmaptk

    Sorry we will check and get back to you. thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    When do you give me Above question's Answer ???

    Question : [Re] Inquiry related delivery from tmaptk



    Sorry we will check and get back to you. thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    How long do I get your Answer ?????

    Question : [Re] Inquiry related delivery from tmaptk

    Hello,

    Order will be placed under groupbuy/pre-order and expected shipping date is stated in our item page. however there might be an early arrival and send out 3-4 days before the date.

    Thank you.

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    You answer is Any How.

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    My Question is that Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    You can see the above attached photo.

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi, we will check and get back to you. thanks

    Question : [Re] Inquiry related delivery from tmaptk

    Hi, we will check and get back to you. thanks
    When do you answer for above

    Answer : [Re] Inquiry related delivery from tmaptk

    ok once supplier udpate us we will inform u. thanks

    Question : [Re] Inquiry related delivery from tmaptk

    I am waiting too long already for this Answer.

    Answer : [Re] Inquiry related delivery from tmaptk

    I am waiting too long already for this Answer.

    Question : [Re] Inquiry related delivery from tmaptk

    hi, we will check and get back to you. thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    Thanks

    Question : [Re] Inquiry related delivery from tmaptk

    cheers

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    I'm waiting the your Answer Long time.Your service is very BAD.
    You look back my question(Inquiry).

    Question : [Re] Inquiry related delivery from tmaptk



    hi, we will check and get back to you. thanks

    Answer : [Re] Inquiry related delivery from tmaptk

    When do you answer me ???

    Question : [Re] Inquiry related delivery from tmaptk

    Hi

    Answer : [Re] Inquiry related delivery from tmaptk

    hi

    Question : [Re] Inquiry related delivery from tmaptk

    When do you answer me ???

    Answer : [Re] Inquiry related delivery from tmaptk

    Hi,
    My Question is that Can I use the Ceramic Knife Sharpening at Ceramic Slot ?????

    You can see the above attached photo.

    Question : [Re] Inquiry related delivery from tmaptk

    Hi,
    You didn't reply So Long Time already.

    Answer : [Re] Inquiry related delivery from tmaptk



    hi, we will check and get back to you. thanks

Customizable Sizes Long Pvc Doorstep Coil Mat Carpet for BTO / HDB / Condo
Customizable Sizes Long Pvc Doorstep Coil Mat Carpet for BTO / HDB / Condo
Item Q&A
  • Question : Inquiry for the item from serenelau8372Apr 18, 2021

  • Question : Inquiry for the item from ewflctcApr 08, 2021

  • Question : Inquiry for the item from ireyunOct 08, 2020

  • Question : Inquiry for the item from JoeihuangSep 01, 2020

  • Question : Inquiry for the item from yonewaeAug 05, 2020

+View all Notice, FAQ, Q&A >>
2/3 Tier Large Dish Drying Rack and Drainboard Set with Utensils Holder Cutting Board Holder Wine
2/3 Tier Large Dish Drying Rack and Drainboard Set with Utensils Holder Cutting Board Holder Wine
Item Q&A
  • Question : Inquiry for the item from serenelau8372Apr 18, 2021

    Hi Seller

    The 2 tier rack has compartment for chopping board?
    Do u hv ready stock to despatch out delivery?

    Answer : [Re] Inquiry for the item from serenelau8372

    replied. thanks

    Question : [Re] Inquiry for the item from serenelau8372

    U replied shld hv stock? Pls cfm.
    2 tier rack has compartment for chopping board ,correct?
    The width of 2 tier is 31cm, while 3 tier is 36cm, correct?

    Answer : [Re] Inquiry for the item from serenelau8372

    2tier still available. thanks

  • Question : Inquiry for the item from serenelau8372Apr 18, 2021

    Hi Seller

    The 2 tier rack has compartment for chopping board?
    Do u hv ready stock to despatch out delivery?

    Answer : [Re] Inquiry for the item from serenelau8372

    sorry we need to check stock in wareshe. thanks

  • Question : Inquiry related delivery from DhanyaApr 14, 2021

  • Question : Inquiry for the item from richardks11Apr 14, 2021

    Is the material of this rack stainless steel? Will it rust after long use?

    Answer : [Re] Inquiry for the item from richardks11

    yes stainless steel/ thanks

  • Question : Inquiry for the item from mingyunApr 12, 2021

+View all Notice, FAQ, Q&A >>
Xiaomi Soothing Desktop Humidifier Ultrasound Mute USB Charge 260ML Transparent Tank Humidification
Xiaomi Soothing Desktop Humidifier Ultrasound Mute USB Charge 260ML Transparent Tank Humidification
Item Q&A
  • Question : Inquiry related delivery from lilianteo59Apr 13, 2021

    i am ordering a couple of things from you, can you sent by qprime as i am also ordering the monitor light? tq Lilian

    Answer : [Re] Inquiry related delivery from lilianteo59

    which monitor light? what stuffs are you ordering?

    Question : [Re] Inquiry related delivery from lilianteo59

    26cm Display Hanging Lamp For Laptop, modular wall storage rack - white, 2 pcs, & xiaomi soothing desktop humidifier - pink

    Answer : [Re] Inquiry related delivery from lilianteo59

    + summer cooling cap

    Question : [Re] Inquiry related delivery from lilianteo59

    Hi seller

    would like to settle this soonest. are you able to do it?

    Answer : [Re] Inquiry related delivery from lilianteo59

    ok pls order. thanks

    Question : [Re] Inquiry related delivery from lilianteo59

    Hi Seller

    Thank you but i ordered from others already as you did not reply.

    Answer : [Re] Inquiry related delivery from lilianteo59

    ok thanks

  • Question : Inquiry for the item from ern****Mar 01, 2020

    Do we need to buy the filter refill?

    Answer : [Re] Inquiry for the item from ern****

    no need. thanks

  • Question : Inquiry related delivery from uza****Nov 23, 2019

    hi, can I self collect today? I would like to purchase one more set but will need it today

    Answer : [Re] Inquiry related delivery from uza****

    tomorrow can>? sms 81616767. thanks

  • Question : Inquiry related delivery from len****Nov 16, 2019

    Hi seller, it has been more than a week since item has been sent out but I have yet to receive it. Can you please advice?

    Answer : [Re] Inquiry related delivery from len****

    hi, perhaps this wk u will receive it. thanks

    Question : [Re] Inquiry related delivery from len****

    hi seller, when did you send the item out? it is now already sunday and i have yet to receive it.

    Answer : [Re] Inquiry related delivery from len****

    hi seller, when did you send the item out? it is now already sunday and i have yet to receive it.

    Question : [Re] Inquiry related delivery from len****

    ok we will resend it out again. thanks

    Answer : [Re] Inquiry related delivery from len****

    Hi seller, I ordered 2 piece, 1 white and 1 pink so please send 2 thanks

    Question : [Re] Inquiry related delivery from len****

    ok thanks

  • Question : Inquiry for the item from sab****Nov 08, 2019

    Hi when will my item be ship out?

    Answer : [Re] Inquiry for the item from sab****

    this few days. thanks

+View all Notice, FAQ, Q&A >>