Q&A board

Q & A Lists
Item Question & Answer
PRE-ORDER [2Mths 120Caps ~ 3.8L of Liquid Servings] No.1 Apple Cider Vinegar 1300mg ❤ Diet Detox ❤
PRE-ORDER [2Mths 120Caps ~ 3.8L of Liquid Servings] No.1 Apple Cider Vinegar 1300mg ❤ Diet Detox ❤
Item Q&A
  • Question : Inquiry for the item from lee****Dec 15, 2019

  • Question : Inquiry for the item from viv****Dec 04, 2019

    Is this instock? When will stocks arrive? Will I get it this week if I order now?

    Answer : [Re] Inquiry for the item from viv****

    Hi customer,

    We expect new stocks to arrive within 2-3 weeks for Apple Cider Vinegar

  • Question : Inquiry for the item from tia****Nov 24, 2019

    Hi, if I order 1 bottle is 120 capsules, am I correct? Then I placed an Extra Order (+$29.90) is also 120 capsules?
    So in total is 2 bottles Or 4 bottles? Pls clarify

    Answer : [Re] Inquiry for the item from tia****

    Hi customer,

    Thank you for reaching out.

    Yes 1 bottle is 120 capsule and yes for the extra order its 120, total of 2 bottles

  • Question : Inquiry for the item from lee****Nov 12, 2019

  • Question : Inquiry for the item from maw****Nov 03, 2019

+View all Notice, FAQ, Q&A >>
[120 caps 2 Mths] 100%  PURE MORINGA 800mg 🔥90 Nutrients 46 Antioxidants🔥Superfood🔥 MultiVitamins
[120 caps 2 Mths] 100% PURE MORINGA 800mg 🔥90 Nutrients 46 Antioxidants🔥Superfood🔥 MultiVitamins
Item Q&A
  • Question : Inquiry for the item from mil****Dec 15, 2019

  • Question : Inquiry for the item from agn****Aug 10, 2019

    Hi seller, I ordered 2 bottles of moringa vitamin...kindly reaend one bottle...thks

    Answer : [Re] Inquiry for the item from agn****

    Hi customer,

    We do apologize for the inconvenience.

    Due to the holidays support was not available.

    We will send out the missing bottle today and as a token of apology we will send out free "Muji" bag as well.

    Again we deeply apologize for the inconvenience

    Question : [Re] Inquiry for the item from agn****

    Thank u seller....

    Answer : [Re] Inquiry for the item from agn****

    Thank you so much as well

  • Question : Inquiry for the item from 210****Jul 23, 2019

  • Question : Inquiry from owl****May 08, 2019

    Was supposed to receive the free 'muji-style' accessories bag because I spent more than $60 in a single cart. I even emailed to the email provided but didn't even receive a reply.

    Answer : [Re] Inquiry from owl****

    Hi customer,

    Thank you for reaching out.

    I deeply apologize for the inconvenience but rest assured that we will send out the freebie right away.

    If you have further question please do not hesitate to contact us.

    Best Regards
    Norman Lee

  • Question : Inquiry for the item from ruy****Apr 01, 2019

    Hi
    Possible for increasing milk supply for Mummy right ??

    Answer : [Re] Inquiry for the item from ruy****

    Hi customer,

    unfortunately increasing lactation isn't one of the feature of the supplement

+View all Notice, FAQ, Q&A >>
Chlorella Supreme All Natural Detox [120 Caps] - Antioxidant + Chlorophyll ❤ Phytonutrient ❤ Vitamin
Chlorella Supreme All Natural Detox [120 Caps] - Antioxidant + Chlorophyll ❤ Phytonutrient ❤ Vitamin
Item Q&A
PRE-ORDER [180 caps 3 Mths] SG - No.1 Men Multi Vitamins (MultiVits) 2.5X MORE Vitamin A C E ☆
PRE-ORDER [180 caps 3 Mths] SG - No.1 Men Multi Vitamins (MultiVits) 2.5X MORE Vitamin A C E ☆
Item Q&A
  • Question : Inquiry for the item from bhr****Dec 13, 2019

  • Question : Inquiry for the item from gal****Oct 30, 2019

    Hi, i initially purchased two bottles at $34.90 each only to realise there are shop coupons. So i cancelled the order while it is still "shipping requested", only to find out the price went back to $59.90 per bottle on this listing.

    Such a shame, wanted to buy more bottles.

    Answer : [Re] Inquiry for the item from gal****

    Hi customer,

    We do apologize for the inconveniece, are ordering system and promotion are all automated however we run promotions on different ecommerce platform as well like for example starting November 4 to 11 it would be on sale on Shopee, again we deeply apologize for the inconvenience

    Question : [Re] Inquiry for the item from gal****

    Hi Nano Singapore,

    I understand. However, the current promotion you are running on Qoo10 now for $34.90, I can't even use your shop coupon? I was trying to apply the 10% shop coupon for 4 bottles but to no avail. It just could not be used at all because this is a promo item. Then whats the point of having shop coupons if we can't even use and are discouraged from buying more bottles

    Previously I was able to apply shop coupons when the price is $34.90 per bottle but the promotion price of $34.90 was immediately taken down after i cancelled my order. .

    Answer : [Re] Inquiry for the item from gal****

    An example of the coupon not being able to process.

    Question : [Re] Inquiry for the item from gal****

    2nd pic

    Answer : [Re] Inquiry for the item from gal****

    Hi customer,

    I understand where you are coming from with regards the issue, as of now what I can do is escalate your concern to our management. As far as I know discounts applied by Qoo10 does interfere with the coupons but we will check on this matter and work with Qoo10 to resolve it ASAP.

    Question : [Re] Inquiry for the item from gal****

    Thanks for the prompt reply. It is alright as I no longer need the items anymore. Thank you.

    Answer : [Re] Inquiry for the item from gal****

    Duly noted on this and thank you so much for the feedback

  • Question : Inquiry for the item from vod****Oct 19, 2019

    Will there be any side effects? My urine are v yellowish after taking them even for the very 1st time

    Answer : [Re] Inquiry for the item from vod****

    Hi customer,

    Thank you for reaching out.

    There is no known side effect for the product and I am sorry to hear that.

    This is very unusual and a rarity. We will feedback your case to our manufacturer.

    You should not experience any discomfort or pain in any way while taking any of our supplements.

    In the event, that you experience any discomfort or pain, you should stop taking the supplement and consult your doctor.

    If you have any pre-existing conditions, you should always consult a doctor before taking any health supplements.

    Do let me know if I am able to assist further. Thank you

  • Question : Inquiry for the item from cha****Sep 10, 2019

  • Question : Inquiry for the item from 209****Apr 04, 2019

    When will the new stock arrive? Supposed to be in this month?

    Answer : [Re] Inquiry for the item from 209****

    Is it suitable for patients with heart problems?

    Question : [Re] Inquiry for the item from 209****

    Hi customer, we do apologize for the inconvenience but the supplement is still out of stock.

    If you have any known medical condition it would be best that you check with a physician first before taking any of our supplements :)

+View all Notice, FAQ, Q&A >>
PROBIOTIC [40 Billion CFU with Maktrek Technology] - Diet Detox ❤ Slimming ❤ Cleanse ❤ Eczema
PROBIOTIC [40 Billion CFU with Maktrek Technology] - Diet Detox ❤ Slimming ❤ Cleanse ❤ Eczema
Item Q&A
  • Question : Inquiry for the item from dke****Dec 13, 2019

    Hi

    When will your stock for the probiotics arrive ?

    Thanks

    Answer : [Re] Inquiry for the item from dke****

    Hi customer,

    Unfortunately, we don't have definite date yet for the restocking of probiotic formula however we expect new stocks to arrive within 30-60 days

  • Question : Inquiry for the item from c_l****Nov 29, 2019

  • Question : Inquiry for the item from loo****Nov 16, 2019

    Hi Seller, what is the expiry date for the item in stock?

    Answer : [Re] Inquiry for the item from loo****

    Dear customer,

    That is a great question. i am happy to advise.

    Some items are quickly sold out and we expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

    Question : [Re] Inquiry for the item from loo****

    Hi Seller, may I know can children consume this as well? How old and the how many?

    Answer : [Re] Inquiry for the item from loo****

    Hi customer,

    Unfortunately, we do not recommend children under 18 taking the supplement.

  • Question : Inquiry from tri****Nov 18, 2019

  • Question : Inquiry for the item from sub****Oct 07, 2019

    hi. when will restock be available?

    Answer : [Re] Inquiry for the item from sub****


    Dear customer,

    Due to overwhelming demand, PROBIOTIC [40 Billion CFU with Maktrek Technology]. We are SOLD OUT. This is a Pre -Order Listing stock would only arrive 2nd week of October (11-15).

+View all Notice, FAQ, Q&A >>
[5pcs Bundle] #1 PM 2.5 Haze Face Mouth Mask w Activated Charcoal * PM2.5 Filter  *Washable
[5pcs Bundle] #1 PM 2.5 Haze Face Mouth Mask w Activated Charcoal * PM2.5 Filter *Washable
Item Q&A
  • Question : Inquiry for the item from Swo****Dec 11, 2019

    Any self collection?

    Answer : [Re] Inquiry for the item from Swo****

    Hi customer,

    Thank you for reaching out.

    Unfortunately, we dont have an option for self collection. all our products are delivered and handled by Qxpress and Singpost

    Question : [Re] Inquiry for the item from Swo****

    How long to reach me if i choose Qxpress?

    Answer : [Re] Inquiry for the item from Swo****

    For Qxpress its 2-3 business days after being processed

  • Question : Inquiry for the item from noe****Nov 07, 2019

    HI,

    It is confirm that 5 pcs bundle?
    Because I would like to purchase 100 pcs.

    It is washable and reusable?

    If I order, can I get it next Thu ( 14-Nov-2019 ) ? Because I need it urgent.

    Please let me know your answer asap.

    Thanks

    Answer : [Re] Inquiry for the item from noe****

    Hi customer,

    Thank you for reaching out.

    Yes it is 5 pcs per bundle,

    Yes it it washable and reusable

    For the delivery kindly choose Qxpress/Qprime as their delivery time is 3-4 days upon your order is being processed. (They also have tracking as well as it is insured)

    Question : [Re] Inquiry for the item from noe****

    Ok.
    Noted.

    Thanks for your reply.

    As I need 100 pcs, I need to order qty 20.
    The stock is ok?

    Answer : [Re] Inquiry for the item from noe****

    Please let me know your reply asap about stock status.
    If you have enough stock, I would like to order today.

    Thanks.

    Question : [Re] Inquiry for the item from noe****

    Hi Seller,

    Please let me know that do you have ready stock for 100 pcs?
    Can I receive my order before 14-Nov-2019 ( Thu ) if I make it order today.

    Please let me know your reply asap.

    Thanks

    Answer : [Re] Inquiry for the item from noe****

    Yes 20 pcs is equal to 100 pcs of charcoal face mask and yes if you order today and choose Qxpress/Qprime it would take 2-3 days for the delivery time please do note that it does not include weekends so the order would be processed by monday.

  • Question : Inquiry for the item from Kim****Sep 27, 2019

    Hi as I am ordering other products from your shop, can I preorder the mask together with the supplements?

    Answer : [Re] Inquiry for the item from Kim****

    Hi customer,

    Yes you can but, please be reminded that for the mask it is currently on pre order as supply will be restocked by 1st to 2nd week of October

  • Question : Inquiry for the item from ade****Sep 14, 2019

    Hi, will you replenish the stocks?

    Answer : [Re] Inquiry for the item from ade****

    Hi customer,

    Thank you for reaching out.

    We expect new stocks this coming 1st or 2nd week of October

  • Question : Inquiry for the item from pur****Sep 01, 2019

    Hi, is the mask washable? Used, wash n use again ? Thx!

    Answer : [Re] Inquiry for the item from pur****

    Hi customer,

    thank you for reaching out.

    Yes it is washable, kindly use warm water when washing the mast :)

    Question : [Re] Inquiry for the item from pur****

    Thanks!

    Answer : [Re] Inquiry for the item from pur****

    You are most welcome :)

+View all Notice, FAQ, Q&A >>
Garcinia Cambogia Extreme 1400mg Highest 95% HCA - Max Slimming 🔥Weight Loss 🔥Fat Burner
Garcinia Cambogia Extreme 1400mg Highest 95% HCA - Max Slimming 🔥Weight Loss 🔥Fat Burner
Item Q&A
  • Question : Inquiry for the item from Cel****Dec 10, 2019

    Is it safe to take long term?

    Answer : [Re] Inquiry for the item from Cel****

    Hi customer,

    There is no known side effect for the product and yes it is safe to take long term. However if you any known illness we recommend you check with a physician first before taking the supplement :)

  • Question : Inquiry for the item from mas****Oct 21, 2019

  • Question : Inquiry for the item from dap****Oct 02, 2019

  • Question : Inquiry for the item from tit****Sep 03, 2019

    Hi seller, any update on stock? Thanks

    Answer : [Re] Inquiry for the item from tit****

    Hi customer,

    Thank you for reaching out.

    We do apologize for the inconvenience but we expect new stocks 30-60 days for this product

  • Question : Inquiry for the item from vpy****Jul 26, 2019

    Will you be restocking soon? I’m looking forward to buy more.

    Answer : [Re] Inquiry for the item from vpy****

    Hi customer,

    Thank you for reaching out.

    Unfortunately, the stocks just sold out this week. As of now we don't have a specific date on when it would restocked however we we're informed that restocking processing is already initiated.

+View all Notice, FAQ, Q&A >>
[90 caps 1.5 months] RED KRILL OIL EXTREME - 6-7x more EPA/DHA ♥ No Fishy Burp ♥ for Heart Health
[90 caps 1.5 months] RED KRILL OIL EXTREME - 6-7x more EPA/DHA ♥ No Fishy Burp ♥ for Heart Health
Item Q&A
  • Question : Inquiry for the item from rac****Dec 07, 2019

    How much epa does it have?

    Answer : [Re] Inquiry for the item from rac****

    Hi customer,

    For this specific question we have to refer to our manufacturing team. For the content you can also refer to the label (please see attached image)

  • Question : Inquiry for the item from ell****Nov 11, 2019

    Hi, Are you the same team from Nano Japan?

    Answer : [Re] Inquiry for the item from ell****

    Hi customer,

    No we are different from Nano Japan

  • Question : Inquiry for the item from fuj****Nov 05, 2019

    The krill oil harvest at which ocean and usually take how long for delivery?

    Answer : [Re] Inquiry for the item from fuj****

    Hi customer,

    Thank you for reaching out for the delivery, if you choose Qxpress as the courier it would take 2-3 days with tracking, but for Singpost its 1-2 weeks without tracking

    With regards the question on where the krill oil is sourced we would need to check with the manufacturer to first to provide you an accurate answer :)

  • Question : Inquiry for the item from doe****Oct 10, 2019

    What's the free gift? Is it still the accessory bag & pill box?

    Answer : [Re] Inquiry for the item from doe****

    Hi customer, yes for a minimum of 2 bottles we provide a free pillbox and if the order has reached a minimum of $75.00 it is qualified for a free muji bag :)

  • Question : Inquiry for the item from NKW****Oct 02, 2019

    Hi Seller, what is the breakdown of mg on the EPA, DHA & Astaxanthin per soft gel? Thanks.

    Answer : [Re] Inquiry for the item from NKW****

    Hi customer,

    For a more specific breakdown we may have to check with our manufacturer first to provide you a more accurate information

+View all Notice, FAQ, Q&A >>
[PRE-ORDER] No.1 Colon Detox [60 Caps] Enzyme+Acai Berry+Papaya+Ginger ❤ Colon Cleansing ❤ Superfood
[PRE-ORDER] No.1 Colon Detox [60 Caps] Enzyme+Acai Berry+Papaya+Ginger ❤ Colon Cleansing ❤ Superfood
Item Q&A
  • Question : Inquiry for the item from noo****Dec 05, 2019

  • Question : Inquiry for the item from joa****Nov 25, 2019

    Hi. How many monthe interval before using again? Like for example I finished a 15 days detox this month November. When should I detox again?

    Answer : [Re] Inquiry for the item from joa****

    Hi customer,

    You could continously take it :)

  • Question : Inquiry for the item from gni****Sep 29, 2019

  • Question : Inquiry for the item from ger****Oct 13, 2019

    Can this be taken b4 sleep?

    Answer : [Re] Inquiry for the item from ger****

    1) Can this be taken b4 sleep?
    2) Is 2 caps the max to be taken?

    Question : [Re] Inquiry for the item from ger****

    Hi customer,

    Thank you for reaching out.

    Yes, you can take it before sleeping and yes 2 capsules is the max to be taken 1 in the morning and one in the evening.

  • Question : Inquiry for the item from Ner****Sep 06, 2019

+View all Notice, FAQ, Q&A >>
[240 Mega Caps = 600 Mini Caps] SG No.1 Fish Oil  ❤ ~ 2.5x MORE EPA  DHA vs Mini Caps ❤ 1200mg ❤
[240 Mega Caps = 600 Mini Caps] SG No.1 Fish Oil ❤ ~ 2.5x MORE EPA DHA vs Mini Caps ❤ 1200mg ❤
Item Q&A
  • Question : Inquiry for the item from 244****Dec 06, 2019

    is $45.90 for 2 bottles

    Answer : [Re] Inquiry for the item from 244****

    Hi customer,

    Thank you for reaching out.

    And yes it is 2 bottles :)

  • Question : Inquiry for the item from 237****Nov 30, 2019

    Hi

    What is the difference between this Omega fish oil and Heart Wellness formula (Krill oil)? Which one is better for improving the cholesterol? Thanks.

    Answer : [Re] Inquiry for the item from 237****

    Hi customer,

    They both have the same effectivity however the main difference it their structure the fish oil has a more broad content while krill oil is a more concentrated on EPA and DHA

  • Question : Inquiry for the item from loo****Nov 19, 2019

    Hi Seller what is the size of the capsule? Isit mini one? Any picture? Can kids consume as well? What age?

    Answer : [Re] Inquiry for the item from loo****

    Hi customer,

    Thank you for reaching out.

    For the size, its the regular sized one however we do not recommend person under 18 to take the supplement.

  • Question : Inquiry for the item from sch****Nov 01, 2019

    Is it 2 bottles ( 240 caps) for $39.9 ?

    Answer : [Re] Inquiry for the item from sch****

    Hi customer,

    Thank you for reaching out.

    For fish oil, yes its two bottles :)

  • Question : Inquiry for the item from yel****Oct 18, 2019

    May i noe pregnant n breastfeeding can take?

    Answer : [Re] Inquiry for the item from yel****

    Hi customer,

    Thank you for reaching out.

    Unfortunately we don't recommend taking the supplement if you are pregnant or a nursing mother.

+View all Notice, FAQ, Q&A >>
MALE MAX EXTREME [60s]🔥Tongkat Ali + Maca + Ginseng + 19 All Natural Herbs 🔥 Booster
MALE MAX EXTREME [60s]🔥Tongkat Ali + Maca + Ginseng + 19 All Natural Herbs 🔥 Booster
Item Q&A
  • Question : Inquiry for the item from kea****Dec 05, 2019

    Dear seller,

    This product should take on day time or night?

    Answer : [Re] Inquiry for the item from kea****

    Hi customer,

    Thank you for reaching out.

    Its twice a day 20-30 min before meal, one in the morning before breakfast and one in the evening before dinner :)

  • Question : Inquiry related delivery from guo****Oct 09, 2019

  • Question : Inquiry for the item from sup****Oct 07, 2019

    Hi available? How long must wait if place order now.

    Answer : [Re] Inquiry for the item from sup****

    Pls respond soon i want place order today:))

    Question : [Re] Inquiry for the item from sup****

    ☺️

    Answer : [Re] Inquiry for the item from sup****

    Dear customer,

    Due to overwhelming demand, MALE MAX EXTREME. We are SOLD OUT. This is a Pre -Order Listing stock would only arrive 2nd week of October (11-15). If you have ordered by mistake or you are unable to wait. Please contact our friendly support team and we would be happy to provide you a full refund. If you are unable to reply within the next 48 hours. Your order will be automatically refunded to you. Thank you for your support.

    Question : [Re] Inquiry for the item from sup****

    Ok can no problem will wait 👍🏻

    Answer : [Re] Inquiry for the item from sup****

    Duly noted and thank you for your patience

  • Question : Inquiry related delivery from raj****Sep 16, 2019

  • Question : Inquiry related delivery from raj****Sep 11, 2019

+View all Notice, FAQ, Q&A >>
[180 caps 3 Mths] No.1 Nano Collagen Types 1 2 3 5 and 10 ♥ Protein + Vitamin ♥Better Skin Nail Hair
[180 caps 3 Mths] No.1 Nano Collagen Types 1 2 3 5 and 10 ♥ Protein + Vitamin ♥Better Skin Nail Hair
Item Q&A
  • Question : Inquiry for the item from coc****Dec 03, 2019

    HI, I have received the item. But the QR code is invalid. Is it authentic AND SAFE TO CONSUME? Can I have the FDA certificate?

    Answer : [Re] Inquiry for the item from coc****

    Hi customer,

    Thank you for reaching out.

    May I ask from where is the QR code located or can you take a picture of the product.

    Question : [Re] Inquiry for the item from coc****

    I bought two bottles both scanned invalid.

    Answer : [Re] Inquiry for the item from coc****

    I bought two bottles both scanned invalid.

    Question : [Re] Inquiry for the item from coc****

    Second bottle QR

    Answer : [Re] Inquiry for the item from coc****

    Hi customer,

    Thank you for reaching out.

    This QR code on the product being used by our warehouse team for the product to be identified. For the product it is authentic and safe to consume

    Our appointed contract manufacturer is "Vox Nutrition".

    We review our appointed manufacturer(s) annually

    All appointed manufacturers must be FDA and GMP certified to be contracted by us. You can find their details here:

    FDA: https://ibb.co/Nj3R3TP

    GMP :http://prntscr.com/q6enbb

  • Question : Inquiry for the item from tit****Nov 29, 2019

    Suitable for men?

    Answer : [Re] Inquiry for the item from tit****

    Yes, both men and women can use the product

  • Question : Inquiry for the item from car****Nov 28, 2019

    Hi can I double check with you. If I want purchase the collagen complex but type key show is biotin! Is it the same item?

    Answer : [Re] Inquiry for the item from car****

    Hi customer,

    If you want to purchase collagen kindly go to the our collagen listing. the one showing biotin is an option where you can get a biotin supplement for a lower price however if your not interested in purchasing the biotin kindly choose "none" for the option

  • Question : Inquiry for the item from Kji****Nov 23, 2019

  • Question : Inquiry for the item from bel****Nov 20, 2019

    Hi can i just take 2 pills before lunch or dinner. Or have to take one before breakfast one before dinner?

    Answer : [Re] Inquiry for the item from bel****

    Hi customer,

    Thank you for reaching out.

    You could, however we do recommend taking it one in the morning and one in the evening

+View all Notice, FAQ, Q&A >>
[120 caps 2 mths] No.1 CLA Extreme 1000mg + Safflower Seed Oil ❤ Max Diet Weight Loss ❤ Slimming
[120 caps 2 mths] No.1 CLA Extreme 1000mg + Safflower Seed Oil ❤ Max Diet Weight Loss ❤ Slimming
Item Q&A
  • Question : Inquiry for the item from Aud****Nov 26, 2019

    Hi, what the instructions for taking both CLA Extreme and Garcinia Cambogia?

    Answer : [Re] Inquiry for the item from Aud****

    Hi customer,

    For CLA and Garcinia Cambogia its two capsules a day for both, one of each in the morning before breakfast and one of each in the evening before dinner

  • Question : Inquiry for the item from pen****Nov 17, 2019

    Hi, please guide me on correct method to intake : Garcinia Cambogia Extreme 1400mg and CLA Extreme 1000mg + Safflower Seed Oil. thank you so much

    Answer : [Re] Inquiry for the item from pen****

    Hi customer,

    Thank you for reaching out.

    For Garcinia Cambogia and CLA its two capsules a day, one of each in the morning 20 -30 minutes before breakfast and one of each 20 -30 minutes before dinner :)

    Question : [Re] Inquiry for the item from pen****

    Ok noted. Thank you so much for your advice.

    Answer : [Re] Inquiry for the item from pen****

    You are moste welcome :)

  • Question : Inquiry for the item from pur****Oct 29, 2019

  • Question : Inquiry for the item from zak****Sep 03, 2019

    Hi! I see that there's gelatin in the ingredients list. May I know from what is it sourced from?

    Answer : [Re] Inquiry for the item from zak****

    Hi customer,

    Thank you for reaching out.

    The gelatin is made of pork skin.

  • Question : Inquiry for the item from ser****Jul 02, 2019

    Hi seller how Long before the meal we need to take the CLA extreme?

    Answer : [Re] Inquiry for the item from ser****

    Hi customer,

    For CLA the recommended intake it would be twice a day, one in the morning 20-30 minutes before breakfast and one in the evening 20-30 minutes before dinner :)

+View all Notice, FAQ, Q&A >>
[180 caps 3 mths] No.1 - BIOTIN 10000mcg + 3x more Calcium ❤B Vitamins ❤ Healthy Hair Skin Nail
[180 caps 3 mths] No.1 - BIOTIN 10000mcg + 3x more Calcium ❤B Vitamins ❤ Healthy Hair Skin Nail
Item Q&A
  • Question : Inquiry for the item from dol****Nov 24, 2019

    Hi,

    When is the shipment coming?

    Answer : [Re] Inquiry for the item from dol****

    Hi customer,

    We expect new stocks to arrive within 2-3 weeks

  • Question : Inquiry for the item from fyn****Nov 20, 2019

  • Question : Inquiry for the item from lov****Sep 24, 2019

  • Question : Inquiry for the item from ann****Aug 15, 2019

    Hi Seller,

    This $22.90 is for 180 capsules.
    additional $14.90 is for 120 capsules.
    so in total my order $37.80 is for 300 capsules?

    thanks.

    Answer : [Re] Inquiry for the item from ann****

    Hi, still waiting for answer. Thanks.

    Question : [Re] Inquiry for the item from ann****

    Hi customer,

    Thank you for reaching out.

    Upon checking with the warehouse team the option showing for 14.90 is already out of stock they refreshed the option with a newer one a bottle of 180's. we do apologize for the confusion

    Answer : [Re] Inquiry for the item from ann****

    Hi Seller,
    Now the option has changed to $44.80.
    How many bottles and how many capsules will I get?
    Thanks,

    Question : [Re] Inquiry for the item from ann****

    Hi customer,

    the 44.80 is a total of 360 capusle for it two bottles with 180 capsule each

  • Question : Inquiry for the item from ina****Jun 05, 2019

    Hi is it possible to take 2 capsule together in a day instead of drinking it separately (1 cap twice daily) ? And why is it rexommended to take on an empty stomach?

    Answer : [Re] Inquiry for the item from ina****

    Hi customer, it is possible but we highly recommend that you take it separately in 1 day, The reason why it should be taken before meal is to be best absorbed by your bodyut if you have a sensitive tummy, take them with a little food.

+View all Notice, FAQ, Q&A >>
Raspberry Ketone 🔥Max Weight Loss + African Mango+Green Tea+ Apple Cider 🔥Lean Muscles Fat Burner
Raspberry Ketone 🔥Max Weight Loss + African Mango+Green Tea+ Apple Cider 🔥Lean Muscles Fat Burner
Item Q&A
  • Question : Inquiry for the item from sch****Nov 08, 2019

    However I realised that Raspberry Ketone has already sold out which prompted me to click on the Restock column.

    Answer : [Re] Inquiry for the item from sch****

    Hi customer,

    Thank you for reaching out.

    We deeply apologize for the inconvenience due to high demand "Raspberry Ketone" was already sold out. However we expect new stocks to arrive within 30-60 days.

  • Question : Inquiry from sch****Nov 08, 2019

    Just received the Apple Cider Vinegar I ordered and it comes with a Flyer with other listed supplements.
    However when I visited the NANO Singapore shop online to purchase Raspberry Ketone listed in the flyer, there is no such a product of Raspberry Ketone.
    Quite disappointed .

    Answer : [Re] Inquiry from sch****

    Hi customer,

    Thank you for reaching out.

    We deeply apologize for the inconvenience due to high demand "Raspberry Ketone" was already sold out. However we expect new stocks to arrive within 30-60 days.

  • Question : Inquiry for the item from sji****Sep 24, 2019

  • Question : Inquiry for the item from fuj****Sep 24, 2019

    Hi any pairing guide? Can I take apple cider with raspberry ketone?

    Answer : [Re] Inquiry for the item from fuj****

    Hi customer,

    Kindly check the image attached for the pairing guide.

    Question : [Re] Inquiry for the item from fuj****

    Received with thanks. I m going to buy multiple items. Will you combine qexpress shipping fee? Or do I still select qexpress shipping fee for every order I select?

    Answer : [Re] Inquiry for the item from fuj****

    Hi customer,

    Unfortunately, with regards the shipping it depends on the Qoo10 system but we did activate that once you have accumulated $50 -$60 on the cart the shipping would be free (this depends on the item and promotions)

  • Question : Inquiry for the item from asa****Aug 15, 2019

    i want to buy rassberry ketone instead purchase cla extream,can i go to your shop exchange?

    Answer : [Re] Inquiry for the item from asa****

    Hi customer,

    Thank you for reaching out.

    Unfortunately we don't have a physical store to exchange the product and all orders we're automatically processed.

+View all Notice, FAQ, Q&A >>
[Bundle of 2] [2 MTH SUPPLY] Mix  n Match - 70% Off - Nano SG Top Best Sellers ☆Free Shipping  ☆Gift
[Bundle of 2] [2 MTH SUPPLY] Mix n Match - 70% Off - Nano SG Top Best Sellers ☆Free Shipping ☆Gift
Item Q&A
  • Question : Inquiry for the item from Puc****Nov 05, 2019

    Hi Seller, Like to check with you, for this promo of Bundle of 2, so if i chose CLA (2 Month Supply 120 Pills) so i will receive 2 x Bottle (total 4 month supply of 240 pills?

    Please advise soon as i wish to checkout now

    Answer : [Re] Inquiry for the item from Puc****

    Hi customer,

    Thank you for reaching out.

    For this product listing its 120 capsules CLA which is good for 2 months supply, and it can be bundled with other supplement, but not the same CLA

    Question : [Re] Inquiry for the item from Puc****

    Hi Seller,
    I had just purchased the "Apple Cider Vinegar 1300mg" and the " CLA Extreme 1000mg + Safflower Seed Oil ", can this 2 products be taken together? Example if i take Apple Cider 30 min before meal and CLA together with meal?

    Please advise. Thank you.

    Answer : [Re] Inquiry for the item from Puc****

    HI customer,

    Yes you can take it at the same time just follow the recommended dosage per day :)

    Question : [Re] Inquiry for the item from Puc****

    Well noted. Thank you!

    Answer : [Re] Inquiry for the item from Puc****

    You are most welcome :)

  • Question : Inquiry for the item from jim****Oct 24, 2019

    Hi, can I bundle PROBIOTIC [40 Billion CFU with Maktrek Technology] + Digestive Wellness?
    If yes, how to order this bundle?
    Thank you

    Answer : [Re] Inquiry for the item from jim****

    Hi customer,

    Thank you for reaching out.

    As of now we don't have a bundle of those but you can still purchase it individually from their respective item listing

  • Question : Inquiry for the item from zzk****Aug 15, 2019

    How come there no select of Garcinia Cambogia Extreme 95% ??

    Answer : [Re] Inquiry for the item from zzk****

    Hi customer,

    Thank you for reaching out.

    Unfortunately, Garcinia Cambogia is already sold out we expect new stocks to arrive withing 30-60 days

  • Question : Inquiry from dia****Aug 02, 2019

  • Question : Inquiry for the item from 209****Jun 21, 2019

    Hi, When is the stock for Moringa coming? I bought them from you 2 months ago. I need them now.

    Answer : [Re] Inquiry for the item from 209****

    Hi customer,

    Thank you for reaching out.

    We do apologize for the delay, but we expect new stocks coming this end of the month.

    If you have further enquiries please do not hesitate to contact us.

    Question : [Re] Inquiry for the item from 209****

    Any Moringa stock arrived?

    Answer : [Re] Inquiry for the item from 209****

    Hi customer,

    We expect to restock this coming week roughly by Tuesday, we deeply apologize for the inconvenience.

+View all Notice, FAQ, Q&A >>
[120 caps 2 Months] Glucosamine Triple Strength 1500mg 🔥 Tumeric + MSM 🔥Joint Knee Muscle Relief
[120 caps 2 Months] Glucosamine Triple Strength 1500mg 🔥 Tumeric + MSM 🔥Joint Knee Muscle Relief
Item Q&A
  • Question : Inquiry for the item from 237****Oct 26, 2019

    Hi

    Can this product help in heel spur of 65 years old lady? thanks.

    Answer : [Re] Inquiry for the item from 237****

    Hi customer,

    Thank you for reaching out.

    The supplement does help in lessening the soreness, support cartilages and helps joint function. But if you are looking for a supplement specifically for heel spur we recommend to take a supplement with calcium, unfortunately we don't have a product yet inline with it.

  • Question : Inquiry for the item from 237****Oct 26, 2019

    Hi

    Can this product help in heel spur of 65 years old lady? thanks.

    Answer : [Re] Inquiry for the item from 237****

    Hi customer,

    Thank you for reaching out.

    The supplement does help in lessening the soreness, support cartilages and helps joint function. But if you are looking for a supplement specifically for heel spur we recommend to take a supplement with calcium, unfortunately we don't have a product yet inline with it.

  • Question : Inquiry for the item from may****Sep 19, 2019

  • Question : Inquiry for the item from cbl****Jun 18, 2019

    Hi, I can't buy more than 2? Your stock only left 2. So I can't buy more than 2.

    Answer : [Re] Inquiry for the item from cbl****

    Hi customer,

    Thank you for reaching out.

    We do apologize for the inconvenience due to high demand we are currently low on stocks, we expect new stocks to be coming in by Thursday.

    Again we deeply apologize, if you have further question please do not hesitate to contact us.

    Already answered inquiry. If you have another any question, please contact to us.
    (Jun 18, 2019 17:58)

  • Question : Inquiry for the item from ela****May 28, 2019

    Hi Seller, I receive my item just now however only saw one bottle with my free gift in the box. Can you check and send me the other bottle?
    I pay another $14.90 for 2nd bottle with free gift. Should be total 2 bottle i must receive. Pls get back to me. Thank you.

    Answer : [Re] Inquiry for the item from ela****

    Hi Seller, can pls get back to me regards to my missing one bottle? I have check your website and you have put a sold out tag on this item. Pls follow up my case. Thanks

    Question : [Re] Inquiry for the item from ela****

    Hi customer, thank you for reaching out. we do apologize for the inconvenience rest assured that we are already processing the missing item rest assured that we'll take care of it right away.

    Again we deeply apologize for the inconvenience.

    Answer : [Re] Inquiry for the item from ela****

    Hi Seller, thanks for responding to my missing item. Pls let me know when I will receive the item. Thank you.

    Question : [Re] Inquiry for the item from ela****

    We are most thankful for your kind understanding and duly noted on this

    Answer : [Re] Inquiry for the item from ela****

    Hi Seller, pls let me know when i will receive my missing item?? Still have not receive my other bottle.. pls reply.

    Question : [Re] Inquiry for the item from ela****

    Hi customer,

    Thank you for reaching out.

    We already processed the order for the missing bottle upon checking with the tracking of the order using (http://qfs.qxpress.asia/Customer/TraceParcels?TrackingNo=) and tracking code: SG1768190

    It was delivered (2019-05-31 14:41:46)

    If you have any issues with your parcel, the fastest way to get a response would be to email info@qxpress.sg or call +65 6661 9100 with your tracking code.

    Again we do apologize for the previous issue rest assured that we are doing everything to make sure it wont happen again. Thank you for your kind understanding

    Answer : [Re] Inquiry for the item from ela****

    Hi Seller, yes I have received the missing bottle. Thanks for quick response to sent my missing item.

    Question : [Re] Inquiry for the item from ela****

    Thank you so much :) and you are most welcome :)

+View all Notice, FAQ, Q&A >>
Hair Skin and Nails Extreme - 28 Natural Ingredients ☆ Max Vitamin A C E + Biotin ☆ Superfood
Hair Skin and Nails Extreme - 28 Natural Ingredients ☆ Max Vitamin A C E + Biotin ☆ Superfood
Item Q&A
  • Question : Inquiry for the item from 233****Oct 25, 2019

    HI Nano Singapore,

    What's the best time taking the Hair, Skin and Nail Extreme? Before bed? After breakfast?

    Answer : [Re] Inquiry for the item from 233****

    Hi customer,

    Thank you for reaching out.

    For the supplement its two capsules a day, the best way to intake it is one capsule before breakfast and one before dinner :)

  • Question : Inquiry for the item from mgk****Oct 17, 2019

    Hi Seller,

    Between this vs Biotin, which supplement is more effective for hair? Thanks.

    Answer : [Re] Inquiry for the item from mgk****

    Hi customer,

    Thank you for reaching out.

    For supplements targeting the hair we have 2 products available one is biotin and the other is collagen while both are effective you can compare their benefits below

    Benefits of Biotin:

    Hair growth – a deficiency of biotin in your body can cause hair loss.
    Skin health – if you don’t have the right amount of biotin in your diet, toxins start to pop out on your skin (usually in the form of rashes or acne).
    Regulating blood sugar – biotin can help you regulate your blood sugar and cholesterol levels

    Benefits of Collagen
    (Collagen can help you with your:)
    Skin
    Hair
    Nails
    Joints
    Teeth
    Gums
    Cellulite
    Digestion
    Metabolism
    Hormones
    Sleep

[60*2 caps 2 Mths] SG - No.1 Women Multi Vitamins (MultiVits) 2.5X MORE Vitamin A C E ☆ Antioxidant
[60*2 caps 2 Mths] SG - No.1 Women Multi Vitamins (MultiVits) 2.5X MORE Vitamin A C E ☆ Antioxidant
Item Q&A
  • Question : Inquiry for the item from 234****Oct 03, 2019

    Dear Seller,

    May I know how many tablets is to be taken per intake?

    Regards
    Hazel

    Answer : [Re] Inquiry for the item from 234****

    Hi customer,

    Thank you for reaching out.

    For womens multivitamin, it's two capsules a day one in the morning before breakfast and one in the afternoon or evening before dinner :)

    Question : [Re] Inquiry for the item from 234****

    Noted with thanks :)

    Answer : [Re] Inquiry for the item from 234****

    Hi Seller,

    Was wondering if I can take 2 at the same time in the morning instead of splitting it to 2 times a day?

    Question : [Re] Inquiry for the item from 234****

    It's ok but if you feel that it's too much for you would need to split it into two

    Answer : [Re] Inquiry for the item from 234****

    Ic, thsnks for the info :)

    Question : [Re] Inquiry for the item from 234****

    You are most welcome :)

  • Question : Inquiry for the item from 250****Sep 29, 2019

    hi one box = 1 month supply?

    Answer : [Re] Inquiry for the item from 250****

    Hi customer,

    For womens vitality yes the order is 2 bottles, 1 bottles = 1 month supply :)

  • Question : Inquiry for the item from jen****Sep 12, 2019

  • Question : Inquiry for the item from don****May 14, 2019

    Hi seller, when is the new stock coming?

    Answer : [Re] Inquiry for the item from don****

    Dear customer,

    That is a great question. i am happy to advise.

    Some items are quickly sold out and we expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

  • Question : Inquiry for the item from lyn****Mar 28, 2019

    Hi. When the expiry date

    Answer : [Re] Inquiry for the item from lyn****

    Dear customer,

    We are so sorry we are unable to provide exact expiry date of the product due to expiry dates may vary based on shipments stocks.

    But no worries, we do always ensure that product delivered with more than 6 months expiry.

    You can contact us and request for exchange if the expiry date is less than 6 months.

    Thank you for your kind support.

+View all Notice, FAQ, Q&A >>
[1+1] ALL NATURAL COCONUT OIL - 2000mg ☆ MAX STRENGTH ☆ BOOST IMMUNITY ★Lowest Price★
[1+1] ALL NATURAL COCONUT OIL - 2000mg ☆ MAX STRENGTH ☆ BOOST IMMUNITY ★Lowest Price★
Item Q&A
  • Question : Inquiry for the item from yuu****May 14, 2019

  • Question : Inquiry for the item from gni****May 03, 2019

  • Question : Inquiry for the item from mik****Feb 15, 2019

    Recently ordered 2 bottles. When I opened the bottles, the seals are slightly opened. Is this normal?

    Answer : [Re] Inquiry for the item from mik****

    Dear Customer,

    For your safety, there is 2 protective seal. The first is a plastic wrapper around the cap.

    The 2nd is an inner seal under the cap. As long as either one of the seals is intact the item is safe.

    Should you encounter any issue please mail back the item to "Conversion Hub (Nano Singapore Refunds) - #07-07, Ubi Ave 2, Automobile Megamart Singapore 408898" and we would be happy to provide a full refund.

    You MUST include the following :

    (a) Full Name
    (b) Order Number
    (c) Your Place of Purchase e.g (Qoo10/Lazada/Shopee/Others)
    (d) Email & Contact number

    Refund can be made out to you via Paylah or Paypal (Faster)
    For Paylah refund, please provide mobile number
    For Paypal refunds, just provide your paypal email address
    Refunds will be processed within 10 working days of receiving the item

    For refunds via (Shopee/Lazada/Qoo10) you may also use their platform, please see below.

    (a) Shopee : Please refer https://help.shopee.sg/sg/s/topic/0TO6F000000QzHIWA0/returns-refunds
    (b) Lazada : Please refer https://www.lazada.sg/helpcenter/how-soon-will-i-receive-my-refund-sg.html
    (c) Qoo10 : Please refer https://www.qoo10.sg/gmkt.inc/cs/NHelpFaqContents.aspx?viewno=5748

    Kindly note for refunds through 3rd party platforms, you would need to contact them directly for questions/support as we are unable to advise on their workflow.

    Thank you so much and we look forward to serving you again.
    (Feb 15, 2019 15:54)

  • Question : Inquiry for the item from sat****Feb 03, 2019

    What is the expiry date

    Answer : [Re] Inquiry for the item from sat****

    Dear Customer,

    "The exact expiry dates may vary based on shipments stock. All our products are delivered with 6 months or more. Thank you."

  • Question : Inquiry related delivery from mha****Jan 20, 2019

    Hello Seller,
    I’ve sent you several messages to ask on my item which showed sent on 4/Jan/19, but till now, I haven’t received it.

    Appreciate if you will check and at least reply.
    Thank you

    Answer : [Re] Inquiry related delivery from mha****

    Dear Customer, I am so sorry for the inconvenience you must have faced as a result of this. As i check on our system, your order has been delivered with the ff. details:Shipping Jan 04, 2019 10:27:32 Delivery Company: Singpost Normal Mail. Tracking No.: PQ100128240SG. See Qxpress warehouse delivery to Singpost in this URL below:http://www.qxpress.asia/eng/html/customer_tracking.html. Please kindly wait for another week. Mail delivered by SingPost or other providers is not within our control and may depend on their delivery schedule. Thank you.

+View all Notice, FAQ, Q&A >>
[Bundle Special] 3 Mths Mens Multi Vit + 1 Mth Male Max ❤TongKatAli❤Ginseng❤Whole Food❤Antioxidants
[Bundle Special] 3 Mths Mens Multi Vit + 1 Mth Male Max ❤TongKatAli❤Ginseng❤Whole Food❤Antioxidants
Item Q&A
  • Question : Inquiry for the item from Mrb****Mar 10, 2019

    Hi will this product be available again soon?

    Answer : [Re] Inquiry for the item from Mrb****

    Thank you for your interest. We expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals. Thank you

  • Question : Inquiry for the item from ira****Feb 28, 2019

    Why am I not able to place order after adding item to cart??
    Isn't there any more stock left? Pls advise

    Answer : [Re] Inquiry for the item from ira****

    Hi customer, we do apologize for the inconvinience but may we ask what supplement are you trying to buy?

    Question : [Re] Inquiry for the item from ira****

    Hi, I was trying to purchase the men's vitality supplements. 1+1 promo

    Answer : [Re] Inquiry for the item from ira****

    Hi Indira Rani,

    I do apologize for the inconvinience but the men's vitality supplement is currently out of stock

    Question : [Re] Inquiry for the item from ira****

    Hi, when will the stock be replenished?

    Answer : [Re] Inquiry for the item from ira****

    Thank you for your interest. We expect new stock to arrive within 24 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals. Thank you

  • Question : Inquiry for the item from boc****Feb 23, 2019

  • Question : Inquiry for the item from guy****Feb 15, 2019

  • Question : Inquiry for the item from sat****Feb 14, 2019

    Men male extreme not available. when will stock come?

    Answer : [Re] Inquiry for the item from sat****

    That is a great question. i am happy to advise.

    We expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

+View all Notice, FAQ, Q&A >>