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Q & A Lists
Item Question & Answer
[2Mths 120Caps ~ 3.8L of Liquid Servings] No.1 Apple Cider Vinegar 1300mg ❤ Diet Detox ❤
[2Mths 120Caps ~ 3.8L of Liquid Servings] No.1 Apple Cider Vinegar 1300mg ❤ Diet Detox ❤
Item Q&A
  • Question : Inquiry for the item from soh****Jan 24, 2020

  • Question : Inquiry for the item from mag****Jan 22, 2020

    Hi seller
    Is this safe to use and approved by HSA?
    Thanks

    Answer : [Re] Inquiry for the item from mag****

    Dear customer,

    That is a great question. I am happy to advise.

    All our supplements are safe for healthy adults when taken under the recommended dosage. We use all-natural ingredients. Any product that may be unsuitable for nursing or pregnant mothers will be indicated on the label.

    The product is formulated in Singapore and manufactured in an FDA registered facility with GMP (Good Manufacturing Practices) certification in the US.

    Our health supplements are also 3rd party tested by independent labs for impurities.

    In Singapore, Unlike medicines, health supplements are currently not subject to approvals, licensing or registration before they can be sold locally. They are also not assessed for their effectiveness by the Health Sciences Authority (HSA), Health Supplements that claimed that they are "approved/licensed" by HSA are not being truthful.

    Question : [Re] Inquiry for the item from mag****

    Like with all supplements, if you have any pre-existing conditions you should always consult a doctor before taking any health supplements.

    Is there anything else I may assist you with?

    Please do not hesitate to contact us again so that I may assist you further.

  • Question : Inquiry for the item from maw****Nov 03, 2019

  • Question : Inquiry for the item from lee****Dec 15, 2019

  • Question : Inquiry for the item from viv****Dec 04, 2019

    Is this instock? When will stocks arrive? Will I get it this week if I order now?

    Answer : [Re] Inquiry for the item from viv****

    Hi customer,

    We expect new stocks to arrive within 2-3 weeks for Apple Cider Vinegar

+View all Notice, FAQ, Q&A >>
Lutein Eagle Eye Vision - 25 Minerals Food Blends☆ Max Strength Vitamin A C E + Bilberry + Calcium ☆
Lutein Eagle Eye Vision - 25 Minerals Food Blends☆ Max Strength Vitamin A C E + Bilberry + Calcium ☆
Item Q&A
  • Question : Inquiry for the item from iza****Jan 24, 2020

    Is this product Halal?

    Answer : [Re] Inquiry for the item from iza****

    Hi customer,

    No our products are not Halal certified

    Question : [Re] Inquiry for the item from iza****

    Thank you. Is it suitable for vegetarians?

  • Question : Inquiry for the item from pas****Jan 17, 2020

  • Question : Inquiry for the item from 237****Nov 30, 2019

    Hi,

    Please advise when is the new stock coming in?

    Answer : [Re] Inquiry for the item from 237****

    Hi customer,

    We expect new stocks to arrive within 2-3 weeks

  • Question : Inquiry for the item from ade****Sep 04, 2019

    Hi Seller, your shop discount coupon doesn't seems to work, please check so that I can order. Ty

    Answer : [Re] Inquiry for the item from ade****

    Hi customer,

    Thank you for reaching out.

    We do apologize for the inconvenience but may I ask what discount are you trying to apply and for what products?

  • Question : Inquiry related delivery from sha****Jul 26, 2019

+View all Notice, FAQ, Q&A >>
[Bundle of 2] [2 MTH SUPPLY] Mix  n Match - 70% Off - Nano SG Top Best Sellers ☆Free Shipping  ☆Gift
[Bundle of 2] [2 MTH SUPPLY] Mix n Match - 70% Off - Nano SG Top Best Sellers ☆Free Shipping ☆Gift
Item Q&A
  • Question : Inquiry for the item from 234****Jan 22, 2020

    hi
    If I want to buy 2 bottles of Garcinia can I choose option A and none for Option B?
    Price is $34.90 -is this for one or 2 bottles of Garcinia?

    Answer : [Re] Inquiry for the item from 234****

    Hi customer,

    No its not, its for a single bottle of 60's for Garcninia Cambogia, you can however go to the product listing page of the product for Garcinia Cambogia and put a quantity of 2

  • Question : Inquiry for the item from Puc****Nov 05, 2019

    Hi Seller, Like to check with you, for this promo of Bundle of 2, so if i chose CLA (2 Month Supply 120 Pills) so i will receive 2 x Bottle (total 4 month supply of 240 pills?

    Please advise soon as i wish to checkout now

    Answer : [Re] Inquiry for the item from Puc****

    Hi customer,

    Thank you for reaching out.

    For this product listing its 120 capsules CLA which is good for 2 months supply, and it can be bundled with other supplement, but not the same CLA

    Question : [Re] Inquiry for the item from Puc****

    Hi Seller,
    I had just purchased the "Apple Cider Vinegar 1300mg" and the " CLA Extreme 1000mg + Safflower Seed Oil ", can this 2 products be taken together? Example if i take Apple Cider 30 min before meal and CLA together with meal?

    Please advise. Thank you.

    Answer : [Re] Inquiry for the item from Puc****

    HI customer,

    Yes you can take it at the same time just follow the recommended dosage per day :)

    Question : [Re] Inquiry for the item from Puc****

    Well noted. Thank you!

    Answer : [Re] Inquiry for the item from Puc****

    You are most welcome :)

  • Question : Inquiry for the item from jim****Oct 24, 2019

    Hi, can I bundle PROBIOTIC [40 Billion CFU with Maktrek Technology] + Digestive Wellness?
    If yes, how to order this bundle?
    Thank you

    Answer : [Re] Inquiry for the item from jim****

    Hi customer,

    Thank you for reaching out.

    As of now we don't have a bundle of those but you can still purchase it individually from their respective item listing

  • Question : Inquiry for the item from zzk****Aug 15, 2019

    How come there no select of Garcinia Cambogia Extreme 95% ??

    Answer : [Re] Inquiry for the item from zzk****

    Hi customer,

    Thank you for reaching out.

    Unfortunately, Garcinia Cambogia is already sold out we expect new stocks to arrive withing 30-60 days

  • Question : Inquiry from dia****Aug 02, 2019

+View all Notice, FAQ, Q&A >>
Raspberry Ketone 🔥Max Weight Loss + African Mango+Green Tea+ Apple Cider 🔥Lean Muscles
Raspberry Ketone 🔥Max Weight Loss + African Mango+Green Tea+ Apple Cider 🔥Lean Muscles
Item Q&A
  • Question : Inquiry related delivery from 236****Jan 22, 2020

    Hi

    Can I know if I'm able t receive this tomorrow if I cart out today?

    What is the cut-off time for tomorrow's delivery?

    Thanks!

    Answer : [Re] Inquiry related delivery from 236****

    Hi customer,

    for the delivery ETA its 2-3 working days

  • Question : Inquiry for the item from foo****Jan 22, 2020

  • Question : Inquiry for the item from ash****Jan 21, 2020

  • Question : Inquiry from jul****Jan 18, 2020

  • Question : Inquiry for the item from shi****Jan 15, 2020

+View all Notice, FAQ, Q&A >>
Garcinia Cambogia Extreme 1400mg Highest 95% HCA - Max Slimming🔥Weight Loss🔥Fat Burner
Garcinia Cambogia Extreme 1400mg Highest 95% HCA - Max Slimming🔥Weight Loss🔥Fat Burner
Item Q&A
  • Question : Inquiry for the item from ash****Jan 22, 2020

    Hello, can I have the pairing guide please?
    And is it okay to take it together with the Raspberry Ketone?
    Looking forward to your reply, thank you

    Answer : [Re] Inquiry for the item from ash****

    Hi customer,

    You can check the pairing guide from the image attached

  • Question : Inquiry for the item from dil****Jan 12, 2020

    Hi is the product contains any animal content. Such as what type of gelatin being used?

    Answer : [Re] Inquiry for the item from dil****

    Hi customer,

    For garcinia cambogia its capsule is made of veggie

  • Question : Inquiry for the item from suf****Dec 24, 2019

  • Question : Inquiry for the item from lil****Dec 28, 2019

    Hi I have order 1 + 1 garcinia Cambodia but only received 1 bottle

    Answer : [Re] Inquiry for the item from lil****

    Item

    Question : [Re] Inquiry for the item from lil****

    Hi customer,

    We deeply apologize for the inconvenience we will make sure to check on the matter and send the missing item ASAP.

  • Question : Inquiry from aca****Dec 27, 2019

    Hi, I’ve order 2 x Garcinia Cambogia and 2 x Colon detox.

    My order number is 311467247 and 311467248 respectively.

    But I have only receive 1 x Garcinia Cambogia and 1 x Colon detox.

    Can you arrange the delivery of the rest of the item?

    Answer : [Re] Inquiry from aca****

    Hi customer,

    We deeply apologize for the inconvenience we already forwarded the concern to our warehouse team and we've already arrange sending the missing items. Again we deeply apologize for the inconvenience.

+View all Notice, FAQ, Q&A >>
[120 caps 2 Months] Glucosamine Triple Strength 1500mg 🔥 Tumeric + MSM 🔥Joint Knee Muscle Relief
[120 caps 2 Months] Glucosamine Triple Strength 1500mg 🔥 Tumeric + MSM 🔥Joint Knee Muscle Relief
Item Q&A
  • Question : Inquiry for the item from bel****Jan 16, 2020

  • Question : Inquiry for the item from 237****Oct 26, 2019

    Hi

    Can this product help in heel spur of 65 years old lady? thanks.

    Answer : [Re] Inquiry for the item from 237****

    Hi customer,

    Thank you for reaching out.

    The supplement does help in lessening the soreness, support cartilages and helps joint function. But if you are looking for a supplement specifically for heel spur we recommend to take a supplement with calcium, unfortunately we don't have a product yet inline with it.

  • Question : Inquiry for the item from 237****Oct 26, 2019

    Hi

    Can this product help in heel spur of 65 years old lady? thanks.

    Answer : [Re] Inquiry for the item from 237****

    Hi customer,

    Thank you for reaching out.

    The supplement does help in lessening the soreness, support cartilages and helps joint function. But if you are looking for a supplement specifically for heel spur we recommend to take a supplement with calcium, unfortunately we don't have a product yet inline with it.

  • Question : Inquiry for the item from may****Sep 19, 2019

  • Question : Inquiry for the item from cbl****Jun 18, 2019

    Hi, I can't buy more than 2? Your stock only left 2. So I can't buy more than 2.

    Answer : [Re] Inquiry for the item from cbl****

    Hi customer,

    Thank you for reaching out.

    We do apologize for the inconvenience due to high demand we are currently low on stocks, we expect new stocks to be coming in by Thursday.

    Again we deeply apologize, if you have further question please do not hesitate to contact us.

    Already answered inquiry. If you have another any question, please contact to us.
    (Jun 18, 2019 17:58)

+View all Notice, FAQ, Q&A >>
[180 caps 3 Mths] No.1 Nano Collagen Types 1 2 3 5 and 10 ♥ Protein + Vitamin ♥Better Skin Nail Hair
[180 caps 3 Mths] No.1 Nano Collagen Types 1 2 3 5 and 10 ♥ Protein + Vitamin ♥Better Skin Nail Hair
Item Q&A
  • Question : Inquiry for the item from jan****Jan 15, 2020

    Need to store in the fridge?

    Answer : [Re] Inquiry for the item from jan****

    During menstruation, can take?

    Question : [Re] Inquiry for the item from jan****

    Hi customer,

    You could take it while having your monthly period. You can store it in the fridge or any place that is cool and dry

    Answer : [Re] Inquiry for the item from jan****

    Ok, thanks.

    Question : [Re] Inquiry for the item from jan****

    You are most welcome

  • Question : Inquiry from Pan****Jan 14, 2020

  • Question : Inquiry for the item from mak****Jan 14, 2020

    Kindly please check and advise how many mg of collagen in one capsule. Thank you.

    Answer : [Re] Inquiry for the item from mak****

    Hi customer,

    Thank you for reaching out.

    For each capsule its 500mg per capsule

  • Question : Inquiry for the item from bel****Nov 20, 2019

    Hi can i just take 2 pills before lunch or dinner. Or have to take one before breakfast one before dinner?

    Answer : [Re] Inquiry for the item from bel****

    Hi customer,

    Thank you for reaching out.

    You could, however we do recommend taking it one in the morning and one in the evening

    Question : [Re] Inquiry for the item from bel****

    Then can i take this and the biotin tgt?

    Answer : [Re] Inquiry for the item from bel****

    Yes you can

    Question : [Re] Inquiry for the item from bel****

    Can i take like other slimming product with this?

    Answer : [Re] Inquiry for the item from bel****

    If you are looking for a pairing guide. Kindly refer to the image attached

    Question : [Re] Inquiry for the item from bel****

    Okay thank you

    Answer : [Re] Inquiry for the item from bel****

    You are most welcome

  • Question : Inquiry for the item from 233****Dec 25, 2019

+View all Notice, FAQ, Q&A >>
MALE MAX EXTREME [60s]🔥Tongkat Ali + Maca + Ginseng + 19 All Natural Herbs 🔥 Booster
MALE MAX EXTREME [60s]🔥Tongkat Ali + Maca + Ginseng + 19 All Natural Herbs 🔥 Booster
Item Q&A
  • Question : Inquiry related delivery from fer****Jan 16, 2020

  • Question : Inquiry related delivery from ven****Jan 02, 2020

    Order no. 312162681

    I purchased 2 no. Male max extreme but only 1 no. was delivered. Can you make arrangement to deliver the other one ASAP.

    Answer : [Re] Inquiry related delivery from ven****

    Hi, i still have not received any response from you on the missing order. Are you looking into this matter?

    Question : [Re] Inquiry related delivery from ven****

    Hi customer,

    We deeply apologize for the inconvenience and we will send out the missing item right away.

  • Question : Inquiry for the item from yyj****Dec 26, 2019

    hi…I order for 2 bottles but just received 1 bottle.…

    Answer : [Re] Inquiry for the item from yyj****

    Hi customer,

    We deeply apologize for the inconvenience. we will inform our warehouse team with regards to this to resend the missing items.

    Again rest assured that we will check unto this and resend it ASAP

  • Question : Inquiry from mdl****Dec 26, 2019

    I order for 2 bottle ,but just received 1 bottle.

    Answer : [Re] Inquiry from mdl****

    Hi customer,

    We do apologize for the inconvinience. We'll be resending the missing bottle right away.

  • Question : Inquiry for the item from kea****Dec 05, 2019

    Dear seller,

    This product should take on day time or night?

    Answer : [Re] Inquiry for the item from kea****

    Hi customer,

    Thank you for reaching out.

    Its twice a day 20-30 min before meal, one in the morning before breakfast and one in the evening before dinner :)

+View all Notice, FAQ, Q&A >>
Lean Body Formula [5 Powerful Ingredients] - Max Diet Weight Loss ♥ Slimming ♥ Detox ♥ Fat Burner
Lean Body Formula [5 Powerful Ingredients] - Max Diet Weight Loss ♥ Slimming ♥ Detox ♥ Fat Burner
Item Q&A
  • Question : Inquiry for the item from ktk****Jan 14, 2020

    Hi! I order a total of 2 bottle of fish oil, and 2 bottle of lean body. But it only came 1 each. Kindly mail the remaining 1 bottle of fish oil and lean body thanks

    Answer : [Re] Inquiry for the item from ktk****

    Hi customer,

    We do apologize for the inconvenience let me double check on this and resend the missing item (1 fish oil and 1 bottle of lean body formula along with the freebie muji bag)

    We deeply apologize for the inconvenience rest assured that we will rectify the issue ASAP

  • Question : Inquiry for the item from aia****Dec 27, 2019

    Hi, may i know when will this be available again?

    Answer : [Re] Inquiry for the item from aia****

    Hi customer,

    Thank you for reaching out.

    Lean body formula is already in stock.

    Question : [Re] Inquiry for the item from aia****

    Hi. Can you help update please? I can't order as option is 'add to restock list'.

    Answer : [Re] Inquiry for the item from aia****

    We deeply apologize for this we are already working on it please retry within 1-2 hours

  • Question : Inquiry for the item from dio****Dec 17, 2019

    Any update on stock ?

    Answer : [Re] Inquiry for the item from dio****

    Hi customer,

    Thank you for reaching out.

    We expect new stocks to arrive within this week Friday

  • Question : Inquiry for the item from dio****Dec 01, 2019

    Any update on the restock ?

    Answer : [Re] Inquiry for the item from dio****

    Hi customer,

    We do apologize for the long wait we expect new stocks to arrive within 3-4 weeks

  • Question : Inquiry for the item from egt****Nov 29, 2019

+View all Notice, FAQ, Q&A >>
[120 caps 2 mths] No.1 CLA Extreme 1000mg + Safflower Seed Oil ❤ Max Diet Weight Loss ❤ Slimming
[120 caps 2 mths] No.1 CLA Extreme 1000mg + Safflower Seed Oil ❤ Max Diet Weight Loss ❤ Slimming
Item Q&A
  • Question : Inquiry related delivery from pis****Jan 11, 2020

    Hi, you don’t use Qexpress? I would prefer to wait on my selected date as I always not at home in the morning as the delivery is in the morning

    Answer : [Re] Inquiry related delivery from pis****

    Hi customer,

    For the delivery it would be based on the choosen courier partner

  • Question : Inquiry for the item from sal****Dec 30, 2019

    Can recommend which supplement(s) should I take for optimal quick weight loss result?

    Answer : [Re] Inquiry for the item from sal****

    Dear Customer,

    Different customers experience different results based on their own biochemistry, eating habits and exercising lifestyle.

    We recommend that you decide based on what has worked best for you.

    You can compare the available products using the image below.

  • Question : Inquiry for the item from Aud****Nov 26, 2019

    Hi, what the instructions for taking both CLA Extreme and Garcinia Cambogia?

    Answer : [Re] Inquiry for the item from Aud****

    Hi customer,

    For CLA and Garcinia Cambogia its two capsules a day for both, one of each in the morning before breakfast and one of each in the evening before dinner

  • Question : Inquiry for the item from pur****Oct 29, 2019

  • Question : Inquiry for the item from zak****Sep 03, 2019

    Hi! I see that there's gelatin in the ingredients list. May I know from what is it sourced from?

    Answer : [Re] Inquiry for the item from zak****

    Hi customer,

    Thank you for reaching out.

    The gelatin is made of pork skin.

+View all Notice, FAQ, Q&A >>
Hair Skin and Nails Extreme - 28 Natural Ingredients ☆ Max Vitamin A C E + Biotin ☆ Superfood
Hair Skin and Nails Extreme - 28 Natural Ingredients ☆ Max Vitamin A C E + Biotin ☆ Superfood
Item Q&A
  • Question : Inquiry for the item from hua****Jan 09, 2020

    Hi seller, i received a empty box..where is my item? Pls get bk to me asap

    Answer : [Re] Inquiry for the item from hua****

    Hi , can pls reply me

    Question : [Re] Inquiry for the item from hua****

    We deeply apologize for the inconvenience, May I ask for the order number so I could check and resend ASAP

    Answer : [Re] Inquiry for the item from hua****

    Order no. 312418584

    Question : [Re] Inquiry for the item from hua****

    Received! Thanks:)

    Answer : [Re] Inquiry for the item from hua****

    Thank you so much for your kind understanding. Thank you as well

  • Question : Inquiry for the item from yuu****May 14, 2019

  • Question : Inquiry for the item from gni****May 03, 2019

  • Question : Inquiry for the item from mik****Feb 15, 2019

    Recently ordered 2 bottles. When I opened the bottles, the seals are slightly opened. Is this normal?

    Answer : [Re] Inquiry for the item from mik****

    Dear Customer,

    For your safety, there is 2 protective seal. The first is a plastic wrapper around the cap.

    The 2nd is an inner seal under the cap. As long as either one of the seals is intact the item is safe.

    Should you encounter any issue please mail back the item to "Conversion Hub (Nano Singapore Refunds) - #07-07, Ubi Ave 2, Automobile Megamart Singapore 408898" and we would be happy to provide a full refund.

    You MUST include the following :

    (a) Full Name
    (b) Order Number
    (c) Your Place of Purchase e.g (Qoo10/Lazada/Shopee/Others)
    (d) Email & Contact number

    Refund can be made out to you via Paylah or Paypal (Faster)
    For Paylah refund, please provide mobile number
    For Paypal refunds, just provide your paypal email address
    Refunds will be processed within 10 working days of receiving the item

    For refunds via (Shopee/Lazada/Qoo10) you may also use their platform, please see below.

    (a) Shopee : Please refer https://help.shopee.sg/sg/s/topic/0TO6F000000QzHIWA0/returns-refunds
    (b) Lazada : Please refer https://www.lazada.sg/helpcenter/how-soon-will-i-receive-my-refund-sg.html
    (c) Qoo10 : Please refer https://www.qoo10.sg/gmkt.inc/cs/NHelpFaqContents.aspx?viewno=5748

    Kindly note for refunds through 3rd party platforms, you would need to contact them directly for questions/support as we are unable to advise on their workflow.

    Thank you so much and we look forward to serving you again.
    (Feb 15, 2019 15:54)

  • Question : Inquiry for the item from sat****Feb 03, 2019

    What is the expiry date

    Answer : [Re] Inquiry for the item from sat****

    Dear Customer,

    "The exact expiry dates may vary based on shipments stock. All our products are delivered with 6 months or more. Thank you."

+View all Notice, FAQ, Q&A >>
PRE-ORDER [180caps 3 Mths] SG - No.1 Women Multi Vitamins (MultiVits) 2.5X MORE Vitamin A C E ☆
PRE-ORDER [180caps 3 Mths] SG - No.1 Women Multi Vitamins (MultiVits) 2.5X MORE Vitamin A C E ☆
Item Q&A
  • Question : Inquiry related delivery from eza****Dec 20, 2019

    Y so slow?

    Answer : [Re] Inquiry related delivery from eza****

    Hi customer,

    For the pre ordered items, we already restocked the Items and would be processed and forwarded to our courier partner

    Question : [Re] Inquiry related delivery from eza****

    Did i orderd 2 or 1 for that price..u tell me??

    Answer : [Re] Inquiry related delivery from eza****

    Care to explain...all i got is 1 plus free gift

    Question : [Re] Inquiry related delivery from eza****

    Q

    Answer : [Re] Inquiry related delivery from eza****

    Pls verify before i give u 1 star and review.

    Question : [Re] Inquiry related delivery from eza****

    Hi customer,

    Thank you for reaching out and we do apologize for the inconvenience.

    Let me double first with regards to this and resend the missing item.

    However, womens vitality is currently being restocked and would be fully restocked within 7 working days. If you would prefer we could replace it with a different supplement or resend it within 7 working days

    Answer : [Re] Inquiry related delivery from eza****

    Nope..i will wait for the same womens vitality thanks

    Question : [Re] Inquiry related delivery from eza****

    Duly noted on this and thank you for your patience.

    Answer : [Re] Inquiry related delivery from eza****

    Just checking..is it restocked yet?i think it abt 7 days or more now

    Question : [Re] Inquiry related delivery from eza****

    We have forwarded the order to our courier partner as of yesterday. And we do apologize for the long wait.

    Answer : [Re] Inquiry related delivery from eza****

    Oh ok thanks

    Question : [Re] Inquiry related delivery from eza****

    Hey hi...am i right that u have send my left out woman vitality the day before yesterday?

    Answer : [Re] Inquiry related delivery from eza****

    Yes we already forwarded the item as of yesterday and its now being handled by Qxpress

  • Question : Inquiry for the item from clo****Dec 21, 2019

    When is expiry date?

    Answer : [Re] Inquiry for the item from clo****

    Dear customer,

    We are so sorry we are unable to provide the exact expiry date of the product due to expiry dates that may vary based on shipments stocks.

    But no worries, we do always ensure that product delivered with more than 6 months expiry.

    You can contact us and request for exchange if the expiry date is less than 6 months.

    Thank you for your kind support.

    Question : [Re] Inquiry for the item from clo****

    I would like to order. When will you re-stock for pre-order?

    Answer : [Re] Inquiry for the item from clo****

    We expect new stocks to arrive within 30 days

  • Question : Inquiry for the item from 234****Oct 03, 2019

    Dear Seller,

    May I know how many tablets is to be taken per intake?

    Regards
    Hazel

    Answer : [Re] Inquiry for the item from 234****

    Hi customer,

    Thank you for reaching out.

    For womens multivitamin, it's two capsules a day one in the morning before breakfast and one in the afternoon or evening before dinner :)

    Question : [Re] Inquiry for the item from 234****

    Noted with thanks :)

    Answer : [Re] Inquiry for the item from 234****

    Hi Seller,

    Was wondering if I can take 2 at the same time in the morning instead of splitting it to 2 times a day?

    Question : [Re] Inquiry for the item from 234****

    It's ok but if you feel that it's too much for you would need to split it into two

    Answer : [Re] Inquiry for the item from 234****

    Ic, thsnks for the info :)

    Question : [Re] Inquiry for the item from 234****

    You are most welcome :)

  • Question : Inquiry for the item from 250****Sep 29, 2019

    hi one box = 1 month supply?

    Answer : [Re] Inquiry for the item from 250****

    Hi customer,

    For womens vitality yes the order is 2 bottles, 1 bottles = 1 month supply :)

  • Question : Inquiry for the item from jen****Sep 12, 2019

+View all Notice, FAQ, Q&A >>
No.1 Colon Detox [60 Caps] Enzyme+Acai Berry+Papaya+Ginger ❤ Colon Cleansing ❤ Superfood
No.1 Colon Detox [60 Caps] Enzyme+Acai Berry+Papaya+Ginger ❤ Colon Cleansing ❤ Superfood
Item Q&A
  • Question : Inquiry from pis****Jan 06, 2020

    Gd evening. I had purchased heart wellness & Apple cider vinegar extreme. I took the heart wellness every morning on empty stomach once I wake up. As for the Apple cider, I took it after a meal as I can’t take it on empty stomach as I will feel unwell. Now I going to buy the 15 day colon detox and CLA extreme or garçinia Cambogia extreme(which will you recommend)? So how should I take it for the day for the existing and new product I am going to purchase. Pls advise. Note:- I m not sure

    Answer : [Re] Inquiry from pis****

    Hi customer,

    Thank you for reaching out.

    We recommend taking CLA along with Apple Cider as it compliments each other to boost the effects for Colon Detox you make take it before meal as long as you don't exceed the recommended intake which is twice a day.

    Question : [Re] Inquiry from pis****

    But I can’t take Apple cider on empty stomach as I tried twice and my stomach burning and feel uncomfortable and want to vomit. It really made me uncomfortable for hours. So I take the detox in d morning?

    Answer : [Re] Inquiry from pis****

    But I can’t take Apple cider before or on empty stomach. I tried twice and was uncomfortable like going to faint. So the detox will take in the morning? Then I will take the CLA before a meal and the Apple cider after a heavy meal.

    Question : [Re] Inquiry from pis****

    Yes you can take it along and colon detox in the morning

  • Question : Inquiry for the item from noo****Dec 05, 2019

  • Question : Inquiry for the item from joa****Nov 25, 2019

    Hi. How many monthe interval before using again? Like for example I finished a 15 days detox this month November. When should I detox again?

    Answer : [Re] Inquiry for the item from joa****

    Hi customer,

    You could continously take it :)

  • Question : Inquiry for the item from gni****Sep 29, 2019

  • Question : Inquiry for the item from ger****Oct 13, 2019

    Can this be taken b4 sleep?

    Answer : [Re] Inquiry for the item from ger****

    1) Can this be taken b4 sleep?
    2) Is 2 caps the max to be taken?

    Question : [Re] Inquiry for the item from ger****

    Hi customer,

    Thank you for reaching out.

    Yes, you can take it before sleeping and yes 2 capsules is the max to be taken 1 in the morning and one in the evening.

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Nano SG Anti-Aging Resveratrol 1200mg - Max Antioxidant Rich Berries ♥ Skin Beauty ♥ Youthful Glow
Nano SG Anti-Aging Resveratrol 1200mg - Max Antioxidant Rich Berries ♥ Skin Beauty ♥ Youthful Glow
Item Q&A
  • Question : Inquiry from pau****Dec 29, 2019

  • Question : Inquiry from chr****Dec 22, 2019

    When can I receive item if I order today? Will u able to provide sales invoice/memo so that I can do a claim from my company?

    Answer : [Re] Inquiry from chr****

    Hi customer,

    Thank you for reaching out.

    For our delivery it would take 3-4 business day.

    However for sales invoice unfortunately we don't issue those aside from the one generated from the Qoo10 platform.

  • Question : Inquiry from pis****Dec 19, 2019

    Hi, as I bought other items from you. I am going to try a few other product. As requested to take before a meal, can I take all the product together including the slimming product. Pls advise

    Answer : [Re] Inquiry from pis****

    May I ask what products you are reffering to :)?

[180 caps 3 mths] No.1 - BIOTIN 10000mcg + 3x more Calcium ❤B Vitamins ❤ Healthy Hair Skin
[180 caps 3 mths] No.1 - BIOTIN 10000mcg + 3x more Calcium ❤B Vitamins ❤ Healthy Hair Skin
Item Q&A
  • Question : Inquiry for the item from ZEE****Dec 26, 2019

    Is this product halal?

    Answer : [Re] Inquiry for the item from ZEE****

    Hi customer,

    No, our products are not halal certified.

  • Question : Inquiry for the item from len****Dec 21, 2019

    Wats the difference between Pure Biotin and Hair, Nails, Skin extreme?

    I see that nano collagen boost with Pure Biotin so does it mean its better than Hair, Nails Skin Extreme product?

    Answer : [Re] Inquiry for the item from len****

    Also, does the collagen amount suits 36 yrs with combination skin?

    Question : [Re] Inquiry for the item from len****

    Hi customer,

    Thank you for reaching out.

    They are equally effective. however the difference between them is their content HSN Extreme has a more variation of viamins and minerals in it while Pure Biotin is more concentrated one with a dash of Calcium

  • Question : Inquiry for the item from dol****Nov 24, 2019

    Hi,

    When is the shipment coming?

    Answer : [Re] Inquiry for the item from dol****

    Hi customer,

    We expect new stocks to arrive within 2-3 weeks

  • Question : Inquiry for the item from fyn****Nov 20, 2019

  • Question : Inquiry for the item from lov****Sep 24, 2019

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Chlorella Supreme All Natural Detox [120 Caps] - Antioxidant + Chlorophyll ❤ Phytonutrient ❤ Vitamin
Chlorella Supreme All Natural Detox [120 Caps] - Antioxidant + Chlorophyll ❤ Phytonutrient ❤ Vitamin
Item Q&A
  • Question : Inquiry for the item from dap****Dec 13, 2019

    Hope to have promo for new item before I buy 2 bottles

    Answer : [Re] Inquiry for the item from dap****

    Hi customer,

    Thank you for reaching out. we do promotions from time to time kindly follow our store page to get notified with new promotions available :)

PRE-ORDER [180 caps 3 Mths] SG - No.1 Men Multi Vitamins (MultiVits) 2.5X MORE Vitamin A C E ☆
PRE-ORDER [180 caps 3 Mths] SG - No.1 Men Multi Vitamins (MultiVits) 2.5X MORE Vitamin A C E ☆
Item Q&A
  • Question : Inquiry for the item from bhr****Dec 13, 2019

    Expiry date?

    Answer : [Re] Inquiry for the item from bhr****

    Dear customer,

    We are so sorry we are unable to provide the exact expiry date of the product due to expiry dates that may vary based on shipments stocks.

    But no worries, we do always ensure that product delivered with more than 6 months expiry.

    You can contact us and request for exchange if the expiry date is less than 6 months.

    Thank you for your kind support.

  • Question : Inquiry for the item from gal****Oct 30, 2019

    Hi, i initially purchased two bottles at $34.90 each only to realise there are shop coupons. So i cancelled the order while it is still "shipping requested", only to find out the price went back to $59.90 per bottle on this listing.

    Such a shame, wanted to buy more bottles.

    Answer : [Re] Inquiry for the item from gal****

    Hi customer,

    We do apologize for the inconveniece, are ordering system and promotion are all automated however we run promotions on different ecommerce platform as well like for example starting November 4 to 11 it would be on sale on Shopee, again we deeply apologize for the inconvenience

    Question : [Re] Inquiry for the item from gal****

    Hi Nano Singapore,

    I understand. However, the current promotion you are running on Qoo10 now for $34.90, I can't even use your shop coupon? I was trying to apply the 10% shop coupon for 4 bottles but to no avail. It just could not be used at all because this is a promo item. Then whats the point of having shop coupons if we can't even use and are discouraged from buying more bottles

    Previously I was able to apply shop coupons when the price is $34.90 per bottle but the promotion price of $34.90 was immediately taken down after i cancelled my order. .

    Answer : [Re] Inquiry for the item from gal****

    An example of the coupon not being able to process.

    Question : [Re] Inquiry for the item from gal****

    2nd pic

    Answer : [Re] Inquiry for the item from gal****

    Hi customer,

    I understand where you are coming from with regards the issue, as of now what I can do is escalate your concern to our management. As far as I know discounts applied by Qoo10 does interfere with the coupons but we will check on this matter and work with Qoo10 to resolve it ASAP.

    Question : [Re] Inquiry for the item from gal****

    Thanks for the prompt reply. It is alright as I no longer need the items anymore. Thank you.

    Answer : [Re] Inquiry for the item from gal****

    Duly noted on this and thank you so much for the feedback

  • Question : Inquiry for the item from vod****Oct 19, 2019

    Will there be any side effects? My urine are v yellowish after taking them even for the very 1st time

    Answer : [Re] Inquiry for the item from vod****

    Hi customer,

    Thank you for reaching out.

    There is no known side effect for the product and I am sorry to hear that.

    This is very unusual and a rarity. We will feedback your case to our manufacturer.

    You should not experience any discomfort or pain in any way while taking any of our supplements.

    In the event, that you experience any discomfort or pain, you should stop taking the supplement and consult your doctor.

    If you have any pre-existing conditions, you should always consult a doctor before taking any health supplements.

    Do let me know if I am able to assist further. Thank you

  • Question : Inquiry for the item from cha****Sep 10, 2019

  • Question : Inquiry for the item from 209****Apr 04, 2019

    When will the new stock arrive? Supposed to be in this month?

    Answer : [Re] Inquiry for the item from 209****

    Is it suitable for patients with heart problems?

    Question : [Re] Inquiry for the item from 209****

    Hi customer, we do apologize for the inconvenience but the supplement is still out of stock.

    If you have any known medical condition it would be best that you check with a physician first before taking any of our supplements :)

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[5pcs Bundle] #1 PM 2.5 Haze Face Mouth Mask w Activated Charcoal * PM2.5 Filter  *Washable
[5pcs Bundle] #1 PM 2.5 Haze Face Mouth Mask w Activated Charcoal * PM2.5 Filter *Washable
Item Q&A
  • Question : Inquiry for the item from Swo****Dec 11, 2019

    Any self collection?

    Answer : [Re] Inquiry for the item from Swo****

    Hi customer,

    Thank you for reaching out.

    Unfortunately, we dont have an option for self collection. all our products are delivered and handled by Qxpress and Singpost

    Question : [Re] Inquiry for the item from Swo****

    How long to reach me if i choose Qxpress?

    Answer : [Re] Inquiry for the item from Swo****

    For Qxpress its 2-3 business days after being processed

  • Question : Inquiry for the item from noe****Nov 07, 2019

    HI,

    It is confirm that 5 pcs bundle?
    Because I would like to purchase 100 pcs.

    It is washable and reusable?

    If I order, can I get it next Thu ( 14-Nov-2019 ) ? Because I need it urgent.

    Please let me know your answer asap.

    Thanks

    Answer : [Re] Inquiry for the item from noe****

    Hi customer,

    Thank you for reaching out.

    Yes it is 5 pcs per bundle,

    Yes it it washable and reusable

    For the delivery kindly choose Qxpress/Qprime as their delivery time is 3-4 days upon your order is being processed. (They also have tracking as well as it is insured)

    Question : [Re] Inquiry for the item from noe****

    Ok.
    Noted.

    Thanks for your reply.

    As I need 100 pcs, I need to order qty 20.
    The stock is ok?

    Answer : [Re] Inquiry for the item from noe****

    Please let me know your reply asap about stock status.
    If you have enough stock, I would like to order today.

    Thanks.

    Question : [Re] Inquiry for the item from noe****

    Hi Seller,

    Please let me know that do you have ready stock for 100 pcs?
    Can I receive my order before 14-Nov-2019 ( Thu ) if I make it order today.

    Please let me know your reply asap.

    Thanks

    Answer : [Re] Inquiry for the item from noe****

    Yes 20 pcs is equal to 100 pcs of charcoal face mask and yes if you order today and choose Qxpress/Qprime it would take 2-3 days for the delivery time please do note that it does not include weekends so the order would be processed by monday.

  • Question : Inquiry for the item from Kim****Sep 27, 2019

    Hi as I am ordering other products from your shop, can I preorder the mask together with the supplements?

    Answer : [Re] Inquiry for the item from Kim****

    Hi customer,

    Yes you can but, please be reminded that for the mask it is currently on pre order as supply will be restocked by 1st to 2nd week of October

  • Question : Inquiry for the item from ade****Sep 14, 2019

    Hi, will you replenish the stocks?

    Answer : [Re] Inquiry for the item from ade****

    Hi customer,

    Thank you for reaching out.

    We expect new stocks this coming 1st or 2nd week of October

  • Question : Inquiry for the item from pur****Sep 01, 2019

    Hi, is the mask washable? Used, wash n use again ? Thx!

    Answer : [Re] Inquiry for the item from pur****

    Hi customer,

    thank you for reaching out.

    Yes it is washable, kindly use warm water when washing the mast :)

    Question : [Re] Inquiry for the item from pur****

    Thanks!

    Answer : [Re] Inquiry for the item from pur****

    You are most welcome :)

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[90 caps 1.5 months] RED KRILL OIL EXTREME - 6-7x more EPA/DHA ♥ No Fishy Burp ♥ for Heart Health
[90 caps 1.5 months] RED KRILL OIL EXTREME - 6-7x more EPA/DHA ♥ No Fishy Burp ♥ for Heart Health
Item Q&A
  • Question : Inquiry for the item from rac****Dec 07, 2019

    How much epa does it have?

    Answer : [Re] Inquiry for the item from rac****

    Hi customer,

    For this specific question we have to refer to our manufacturing team. For the content you can also refer to the label (please see attached image)

    Question : [Re] Inquiry for the item from rac****

    .

  • Question : Inquiry for the item from ell****Nov 11, 2019

    Hi, Are you the same team from Nano Japan?

    Answer : [Re] Inquiry for the item from ell****

    Hi customer,

    No we are different from Nano Japan

  • Question : Inquiry for the item from fuj****Nov 05, 2019

    The krill oil harvest at which ocean and usually take how long for delivery?

    Answer : [Re] Inquiry for the item from fuj****

    Hi customer,

    Thank you for reaching out for the delivery, if you choose Qxpress as the courier it would take 2-3 days with tracking, but for Singpost its 1-2 weeks without tracking

    With regards the question on where the krill oil is sourced we would need to check with the manufacturer to first to provide you an accurate answer :)

  • Question : Inquiry for the item from doe****Oct 10, 2019

    What's the free gift? Is it still the accessory bag & pill box?

    Answer : [Re] Inquiry for the item from doe****

    Hi customer, yes for a minimum of 2 bottles we provide a free pillbox and if the order has reached a minimum of $75.00 it is qualified for a free muji bag :)

  • Question : Inquiry for the item from NKW****Oct 02, 2019

    Hi Seller, what is the breakdown of mg on the EPA, DHA & Astaxanthin per soft gel? Thanks.

    Answer : [Re] Inquiry for the item from NKW****

    Hi customer,

    For a more specific breakdown we may have to check with our manufacturer first to provide you a more accurate information

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[240 Mega Caps = 600 Mini Caps] SG No.1 Fish Oil  ❤ ~ 2.5x MORE EPA  DHA vs Mini Caps ❤ 1200mg ❤
[240 Mega Caps = 600 Mini Caps] SG No.1 Fish Oil ❤ ~ 2.5x MORE EPA DHA vs Mini Caps ❤ 1200mg ❤
Item Q&A
  • Question : Inquiry for the item from 244****Dec 06, 2019

    is $45.90 for 2 bottles

    Answer : [Re] Inquiry for the item from 244****

    Hi customer,

    Thank you for reaching out.

    And yes it is 2 bottles :)

  • Question : Inquiry for the item from 237****Nov 30, 2019

    Hi

    What is the difference between this Omega fish oil and Heart Wellness formula (Krill oil)? Which one is better for improving the cholesterol? Thanks.

    Answer : [Re] Inquiry for the item from 237****

    Hi customer,

    They both have the same effectivity however the main difference it their structure the fish oil has a more broad content while krill oil is a more concentrated on EPA and DHA

  • Question : Inquiry for the item from loo****Nov 19, 2019

    Hi Seller what is the size of the capsule? Isit mini one? Any picture? Can kids consume as well? What age?

    Answer : [Re] Inquiry for the item from loo****

    Hi customer,

    Thank you for reaching out.

    For the size, its the regular sized one however we do not recommend person under 18 to take the supplement.

  • Question : Inquiry for the item from sch****Nov 01, 2019

    Is it 2 bottles ( 240 caps) for $39.9 ?

    Answer : [Re] Inquiry for the item from sch****

    Hi customer,

    Thank you for reaching out.

    For fish oil, yes its two bottles :)

  • Question : Inquiry for the item from yel****Oct 18, 2019

    May i noe pregnant n breastfeeding can take?

    Answer : [Re] Inquiry for the item from yel****

    Hi customer,

    Thank you for reaching out.

    Unfortunately we don't recommend taking the supplement if you are pregnant or a nursing mother.

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[Bundle Special] 3 Mths Mens Multi Vit + 1 Mth Male Max ❤TongKatAli❤Ginseng❤Whole Food❤Antioxidants
[Bundle Special] 3 Mths Mens Multi Vit + 1 Mth Male Max ❤TongKatAli❤Ginseng❤Whole Food❤Antioxidants
Item Q&A
  • Question : Inquiry for the item from Mrb****Mar 10, 2019

    Hi will this product be available again soon?

    Answer : [Re] Inquiry for the item from Mrb****

    Thank you for your interest. We expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals. Thank you

  • Question : Inquiry for the item from ira****Feb 28, 2019

    Why am I not able to place order after adding item to cart??
    Isn't there any more stock left? Pls advise

    Answer : [Re] Inquiry for the item from ira****

    Hi customer, we do apologize for the inconvinience but may we ask what supplement are you trying to buy?

    Question : [Re] Inquiry for the item from ira****

    Hi, I was trying to purchase the men's vitality supplements. 1+1 promo

    Answer : [Re] Inquiry for the item from ira****

    Hi Indira Rani,

    I do apologize for the inconvinience but the men's vitality supplement is currently out of stock

    Question : [Re] Inquiry for the item from ira****

    Hi, when will the stock be replenished?

    Answer : [Re] Inquiry for the item from ira****

    Thank you for your interest. We expect new stock to arrive within 24 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals. Thank you

  • Question : Inquiry for the item from boc****Feb 23, 2019

  • Question : Inquiry for the item from guy****Feb 15, 2019

  • Question : Inquiry for the item from sat****Feb 14, 2019

    Men male extreme not available. when will stock come?

    Answer : [Re] Inquiry for the item from sat****

    That is a great question. i am happy to advise.

    We expect new stock to arrive within 30 days. Please do follow our online store so that you will receive notice on the latest promotion and new stock arrivals.

    Is there anything else i may assist you with?

    Please do not hesitate to contact us again so that i may assist you further.

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