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Q & A Lists
Item Question & Answer
★Xiaomi Mi Power Bank 3 ★ 20000mAh  10000mAh 5000mAh PowerBank★ Redmi Powerbank  100% Authentic
★Xiaomi Mi Power Bank 3 ★ 20000mAh 10000mAh 5000mAh PowerBank★ Redmi Powerbank 100% Authentic
Item Q&A
  • Question : Inquiry for the item from liy****Dec 11, 2019

  • Question : Inquiry for the item from 245****Dec 11, 2019

    How come you put offer $11.90 but both items in picture is not selling with that price.
    Dishonest seller.

    Answer : [Re] Inquiry for the item from 245****

    Hi, 11.9 dollars for the 10000 mah gen 2,thanks!

    Question : [Re] Inquiry for the item from 245****

    then change your picture. deceptive advertisment.

    Answer : [Re] Inquiry for the item from 245****

    reporting you to Qoo

  • Question : Inquiry for the item from cel****Dec 11, 2019

    What is the difference between "01.Mi 10000mAh Wireless" and "10.Mi 10000mAh Wireless Youth Edition"

    Answer : [Re] Inquiry for the item from cel****

    Hi, the Youth Edition is lighter,thanks!

    Question : [Re] Inquiry for the item from cel****

    Charging speed and no. of devices are the same?

    Answer : [Re] Inquiry for the item from cel****

    Hi, yes same function,thanks!

  • Question : Inquiry for the item from zan****Dec 11, 2019

  • Question : Inquiry for the item from sks****Dec 09, 2019

    Item 1 and 2, can they charge 2 phones at the same time? Are they quick charge?

    What is the difference between item 1 and 10? What does youth edition means?

    Answer : [Re] Inquiry for the item from sks****

    Hi, support one wireless and one usb cable.And youth edition one is lighter,thanks!

    Question : [Re] Inquiry for the item from sks****

    So can item 2 support charging of 2 phones at the same time?

    Answer : [Re] Inquiry for the item from sks****

    Hi, yes can,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Deerma Foldable Electric Kettle DH207 for Camping Travel - White
Xiaomi Deerma Foldable Electric Kettle DH207 for Camping Travel - White
Item Q&A
  • Question : Inquiry for the item from roc****Dec 11, 2019

    Hello

    do you have ready stock?
    If I order today, can I self collect within the day?

    Answer : [Re] Inquiry for the item from roc****

    ??

    Question : [Re] Inquiry for the item from roc****

    Hi, yes can,ready stock,thanks!

    Answer : [Re] Inquiry for the item from roc****

    Today already too late. If buy within today or tomorrow morning, can I also self collect?

    Could you let me know what is your operating time?

  • Question : Inquiry for the item from sin****Nov 26, 2019

  • Question : Inquiry for the item from cor****Oct 08, 2019

    Hi do u have ready stock?
    If I order today can I self collect within the day?

    Answer : [Re] Inquiry for the item from cor****

    Hi, we have stock right now, you can collect anytime after you place the order. Thank you.

  • Question : Inquiry for the item from jos****Sep 21, 2019

  • Question : Inquiry related delivery from pam****Sep 08, 2019

    Hi Seller, if I were to place my order today, can I received it by Tuesday? Urgently need it for my travel on coming Wednesday.

    Answer : [Re] Inquiry related delivery from pam****

    Hi, need 2 to 3 working days for delivery,thank you!

XIAOMI VOIMI 100g Refrigerator Air Filter Herb Air Purifier For Fridgerators
XIAOMI VOIMI 100g Refrigerator Air Filter Herb Air Purifier For Fridgerators
Item Q&A
  • Question : Inquiry related delivery from wai****Dec 09, 2019

    Hi,
    there's a $0.90 charge for store pick-up at checkout

    Answer : [Re] Inquiry related delivery from wai****

    Hi, you can delete all items from our shop in your cart,and reorder,thanks!

    Question : [Re] Inquiry related delivery from wai****

    Can i confirm tt there is no ready stock for pickup? It says: Available ship date is Dec 17. Thanks

    Answer : [Re] Inquiry related delivery from wai****

    Hi, yes it's ready stock,thanks!

2019 NEW Xiaomi Dreame Dreame Hair Dryer | V9/ V9B Vacuum Cleaner Handheld Cordless Stick Aspirator
2019 NEW Xiaomi Dreame Dreame Hair Dryer | V9/ V9B Vacuum Cleaner Handheld Cordless Stick Aspirator
Item Q&A
  • Question : Inquiry for the item from lee****Dec 11, 2019

    What's the actual weight of the vacuum cleaner? Do you sell the vacuum cleaner lithium battery separately?

    Answer : [Re] Inquiry for the item from lee****

    Hi, around 1.3kg and we don't sell the battery,thanks!

  • Question : Inquiry for the item from con****Nov 30, 2019

  • Question : Inquiry for the item from ayu****Nov 30, 2019

    Does the vacuum cleaner need filter refills? Ie filter paper or replacement filters every few months

    Answer : [Re] Inquiry for the item from ayu****

    HI, official website did not mention it,you can check on google or youtube,thanks!

  • Question : Inquiry from lov****Nov 26, 2019

    hello i’m interested to get the vacuum, but i’d like to find out how the warranty would work? the one month warranty is only for you shop right, so after one month would the warranty be with the local xiaomi stores?

    Answer : [Re] Inquiry from lov****

    Hi, one month warranty for our shop only,no local warranty,thanks!

  • Question : Inquiry for the item from 237****Nov 11, 2019

    Hi, I would like to order this product. Is the product in stock?

    Regards

    Answer : [Re] Inquiry for the item from 237****

    Hi, a few stock now,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Note 8| Note 8 Pro| 6GB 128GB 48MP Quad Cameras Smartphone| Mobile Phone Earphone
Xiaomi Redmi Note 8| Note 8 Pro| 6GB 128GB 48MP Quad Cameras Smartphone| Mobile Phone Earphone
Item Q&A
  • Question : Inquiry from cha****Dec 11, 2019

  • Question : Inquiry related delivery from lim****Dec 10, 2019

  • Question : Inquiry for the item from neo****Dec 09, 2019

    Never indicate warranty?

    Answer : [Re] Inquiry for the item from neo****

    Hi, free one month warranty for our shop,thanks!

  • Question : Inquiry related delivery from bam****Dec 09, 2019

  • Question : Inquiry for the item from 242****Dec 07, 2019

    Dear Seller, do you have ready stock of the Redmi Note 8 (either blue or white, 4GB RAM + 64GB ROM)? I prefer the China ROM. Could you confirm that the set is available in the original sealed condition and thus it comes with the Mandarin AI Assistant? Thank you.

    Answer : [Re] Inquiry for the item from 242****

    Hi, yes we have,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Airdots Earbuds 2019 Latest New Model 12-hour long battery life READY STOCK
Xiaomi Redmi Airdots Earbuds 2019 Latest New Model 12-hour long battery life READY STOCK
Item Q&A
  • Question : Inquiry for the item from sus****Dec 11, 2019

    Doesn’t come with charging wire, so what type of wire is Redmi airdots using? Same as iPhone wire? Thk.

    Answer : [Re] Inquiry for the item from sus****

    Hi, normal micro usb cable,thanks!

  • Question : Inquiry for the item from yin****Dec 11, 2019

  • Question : Inquiry for the item from lyn****Dec 10, 2019

    Can it be used with samsung n huawei phones? Which one has the best sound quality?

    Answer : [Re] Inquiry for the item from lyn****

    Hi, if the bluetooth can connect,then can,redmi airdots is best selling,thanks!

  • Question : Inquiry for the item from blu****Nov 14, 2019

    Hi, what are the differences between all 3 xiaomi earbuds? Which one is more reliable and suitable for iPhone? Thx

    Answer : [Re] Inquiry for the item from blu****

    Hi, different sound quality,and redmi airdots is the best selling,thanks!

  • Question : Inquiry for the item from eri****Nov 11, 2019

    Is the airdots global or china version?

    Answer : [Re] Inquiry for the item from eri****

    Hi, export set from China,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi SMATE ST-R101 Turbine Electric Shaver Three Blades IPX7 Water Resistant USB Charging 4500 rpm
Xiaomi SMATE ST-R101 Turbine Electric Shaver Three Blades IPX7 Water Resistant USB Charging 4500 rpm
Item Q&A
  • Question : Inquiry for the item from wen****Dec 10, 2019

    Hi, is the smate shaver instock?

    Answer : [Re] Inquiry for the item from wen****

    Hi, yes ready stock,thanks!

  • Question : Inquiry for the item from agn****Nov 07, 2019

    Hi, does Smate have a travel lock on it?

    Answer : [Re] Inquiry for the item from agn****

    Hi, only a box outside,thanks!

  • Question : Inquiry for the item from 239****Sep 29, 2019

  • Question : Inquiry for the item from Jay****Sep 05, 2019

  • Question : Inquiry for the item from 239****May 25, 2019

    How long does the SMATE take to charge??

    I just bought it today and when i charged it the white light LED indicator keeps going off??
    Do advise

    Answer : [Re] Inquiry for the item from 239****

    Hi I have tried after plugging in, shaver white LED indicator charges for about 2-3mins , light goes off and when i press the button it shows RED

    Question : [Re] Inquiry for the item from 239****

    Hi,2 hours fast charge.You can take it back to our shop within warranty,we'll check for you,thank you!

+View all Notice, FAQ, Q&A >>
Xiaomi Mi Band 4 / Mi Band 3* Smart Watch * Fitness Watch
Xiaomi Mi Band 4 / Mi Band 3* Smart Watch * Fitness Watch
Item Q&A
  • Question : Inquiry for the item from hap****Dec 08, 2019

    If this watch must linked to a phone in order to function well? I plan to buy this for my son as a watch but he does not have a mobile phone to link.

    Answer : [Re] Inquiry for the item from hap****

    Hi, need to active with phone first time,thanks!

    Question : [Re] Inquiry for the item from hap****

    After that.. Can I choose not to link those msg functions like we chat or whapapp?

    Answer : [Re] Inquiry for the item from hap****

    Hi, yes can,thanks!

  • Question : Inquiry related delivery from 211****Dec 10, 2019

    Hi. If I order now, can the item be delivered to me by Thursday evening by Qxpress?

    Answer : [Re] Inquiry related delivery from 211****

    I am watching at Xiaomi Mi Band 4.

    Question : [Re] Inquiry related delivery from 211****

    HI, your order has been cancelled,thanks!

  • Question : Inquiry for the item from sha****Dec 10, 2019

  • Question : Inquiry for the item from sha****Dec 10, 2019

  • Question : Inquiry for the item from jyo****Dec 09, 2019

    can it be linked to healthy 365?

    Answer : [Re] Inquiry for the item from jyo****

    Hi, can not,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Airdots Earbuds 2019 Latest New Model 12-hour long battery life READY STOCK
Xiaomi Redmi Airdots Earbuds 2019 Latest New Model 12-hour long battery life READY STOCK
Item Q&A
  • Question : Inquiry related return and exchange from awj****Dec 10, 2019

    Hi,

    I've tested the ear buds and it seems that it will only last 1 to 1.5h each charge, which is no where close to 4h. Is there anything wrong with this unit?

    Answer : [Re] Inquiry related return and exchange from awj****

    Hi, you can take it back to our shop within 7 days,we'll check first,thanks!

  • Question : Inquiry for the item from Ihu****Dec 07, 2019

  • Question : Inquiry for the item from yin****Dec 07, 2019

    Hi Seller,
    Is product confirm authentic? If not, can refund?

    Answer : [Re] Inquiry for the item from yin****

    Hi, yes it's authentic,thanks!

  • Question : Inquiry for the item from apr****Dec 05, 2019

    Hi Seller,

    Can the airdots be used on all hp?

    Answer : [Re] Inquiry for the item from apr****

    Hi, if the bluetooth can connect,then can,thanks!

  • Question : Inquiry for the item from shi****Dec 05, 2019

    is this authethic?

    Answer : [Re] Inquiry for the item from shi****

    Hi, yes it's authentic,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi VIOMI 4L/ VIOMI 2L/ SCISHARE 1.8L Smart Instant Hot Water Dispenser
Xiaomi VIOMI 4L/ VIOMI 2L/ SCISHARE 1.8L Smart Instant Hot Water Dispenser
Item Q&A
  • Question : Inquiry for the item from a_3****Dec 07, 2019

    Hi, do you have stock for 4l? I have placed an order and it stated available delivery on 21/12??

    Answer : [Re] Inquiry for the item from a_3****

    Hi, the stock will arrive by Wednesday,thanks!

    Question : [Re] Inquiry for the item from a_3****

    Hi, need the item as house warming gift, able to deliver by this coming Friday?

    Answer : [Re] Inquiry for the item from a_3****

    Hi, sorry we can not control the delivery,but we'll send your item out immediately when we received the stock,thank you!

  • Question : Inquiry for the item from eth****Dec 09, 2019

  • Question : Inquiry related delivery from dev****Dec 08, 2019

  • Question : Inquiry related delivery from sty****Dec 04, 2019

    Hi, do u have viomi 2L ready stock? If yes, when can collect?

    Answer : [Re] Inquiry related delivery from sty****

    2L is ready for collection. You can dropby to our office anytime. (11am-6pm, Mon-Sat)

    Thank you. :)

  • Question : Inquiry for the item from Vel****Dec 02, 2019

    Hi,
    What is the plug of the item?

    Answer : [Re] Inquiry for the item from Vel****

    Hi, it's China 2 pin plug,if you want the adapter you can leave memo when you check out,we'll give you for free,thank you!

+View all Notice, FAQ, Q&A >>
Xiaomi Mijia Water Ion Hair Dryer
Xiaomi Mijia Water Ion Hair Dryer
Item Q&A
  • Question : Inquiry for the item from hen****Dec 09, 2019

  • Question : Inquiry for the item from rny****Oct 15, 2019

    Hi, your option have 3 pin plug or 3 pins adapter?

    Answer : [Re] Inquiry for the item from rny****

    No but you can find it in any hardware shop. :)

Xiaomi RedmiBook 14 Laptop 2019 Enhanced Version
Xiaomi RedmiBook 14 Laptop 2019 Enhanced Version
Item Q&A
  • Question : Inquiry for the item from kwe****Dec 05, 2019

    Hi,

    I am interested in Redmibook enhanced, how does the warranty works for this product?

    Answer : [Re] Inquiry for the item from kwe****

    Hi, warranty for our shop,and we'll send back to China for repair,thanks!

  • Question : Inquiry related delivery from 262****Aug 21, 2019

    Hi, if I bought the redmibook today, when will it be delivered to me ?
    Also, if I select for store pickup, when is the earliest time I can get it?

    Answer : [Re] Inquiry related delivery from 262****

    If you select store pickup, you can collect anytime within our operating hour (11am - 6pm)

    If deliver, within 2-3 working days.

    :)

  • Question : Inquiry for the item from sof****Aug 12, 2019

    How do we apply the cart discount of 100 dollars?

    Answer : [Re] Inquiry for the item from sof****

    Hi, can not use for group buy and daily deal,thank you!

  • Question : Inquiry from suf****Aug 10, 2019

    I don't understand mandarin. Would be any issue with the windows Chinese version

    Answer : [Re] Inquiry from suf****

    Hi, yes it's Chinese OS,thank you!

  • Question : Inquiry for the item from 237****Aug 01, 2019

    Do you currently have the i7 model in stock? Am thinking of buying one.

    Answer : [Re] Inquiry for the item from 237****

    Hi, yes we have,thank you!

    Question : [Re] Inquiry for the item from 237****

    Thank you. I have just placed my order.

    Answer : [Re] Inquiry for the item from 237****

    Hi, very sorry we think you want 13.3inch or 15.6 inch model,this redmibook need to wait 5 days,if you don't want to wait you may need to cancel this order,sorry for the inconvenience and thank you!

    Question : [Re] Inquiry for the item from 237****

    Hi. No I want the 14 inch model which is 2019 model. Am I correct that the 14 inch model is the latest?

    Answer : [Re] Inquiry for the item from 237****

    Hi. No I want the 14 inch model which is 2019 model. Am I correct that the 14 inch model is the latest?

    Question : [Re] Inquiry for the item from 237****

    Hi, yes we've received your order for the redmibook 14,need to wait 5 days,if you don't want to wait you may need to cancel this order,sorry for the inconvenience and thank you!

    Answer : [Re] Inquiry for the item from 237****

    Thank you for letting me know. Will proceed with the order. Thank you

    Question : [Re] Inquiry for the item from 237****

    Thank you for your understanding!

    Answer : [Re] Inquiry for the item from 237****

    Not a problem.

    Question : [Re] Inquiry for the item from 237****

    Thank you!

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Series Redmi 6A/6/6PRO/7A/7/NOTE 7/GO
Xiaomi Redmi Series Redmi 6A/6/6PRO/7A/7/NOTE 7/GO
Item Q&A
  • Question : Inquiry for the item from ari****Dec 05, 2019

    Hi do u have new stock for redmi 7A 16gb global rom now? Just want to ask when is the delivery if i order and buy today? Thanks

    Answer : [Re] Inquiry for the item from ari****

    Hi, yes we have,2 to 3 working days bu Qxpress,thanks!

    Question : [Re] Inquiry for the item from ari****

    Ok thanks will order.

    Answer : [Re] Inquiry for the item from ari****

    Noted with thanks!

  • Question : Inquiry from 243****Dec 05, 2019

  • Question : Inquiry for the item from Low****Dec 05, 2019

    Is the xiaomi go ..brand new set and how much u selling

    Answer : [Re] Inquiry for the item from Low****

    Hi, we don't sell redmi go anymore,thanks!

  • Question : Inquiry for the item from b_u****Nov 29, 2019

    Hi, is flash deal still on? For black friday period. Thanks.

    Answer : [Re] Inquiry for the item from b_u****

    Hi, promo provided by Qoo10,you can contact them for help,thanks!

  • Question : Inquiry for the item from 234****Nov 24, 2019

    Hi Seller,

    Redmi 7A | Storage:2GB+16GB is also china rom? does it still able to type english?
    and internal setting is in english or chinese?

    Answer : [Re] Inquiry for the item from 234****

    Hi, 16GB one is global rom now,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Mijia Induction Cookers and Cooking Pot
Xiaomi Mijia Induction Cookers and Cooking Pot
Item Q&A
  • Question : Inquiry for the item from 241****Dec 03, 2019

    Which pot does it come with. Any pictures?

    Answer : [Re] Inquiry for the item from 241****

    Hi, the pictures we've post in the listing,thanks!

  • Question : Inquiry for the item from MIN****Aug 12, 2019

    What plug does this use? Do I need to use adaptor??

    Answer : [Re] Inquiry for the item from MIN****

    Hi, it's China 2 pin plug,if you want the adapter you can leave memo when you check out,we'll give you for free,thank you!

  • Question : Inquiry for the item from 260****Jun 05, 2019

    What are the dimensions of the Youth Edition ?

    Answer : [Re] Inquiry for the item from 260****

    Hi, it's pre-order,so we've not seen this item now,you can check on our website,thank you!

Xiaomi PMA Graphene Therapy Heated Eye Mask Massage Silk Eye Patch Fatigue Relief Eye Massager Sleep
Xiaomi PMA Graphene Therapy Heated Eye Mask Massage Silk Eye Patch Fatigue Relief Eye Massager Sleep
Item Q&A
  • Question : Inquiry for the item from seb****Dec 02, 2019

    hi,
    may i know this eye mask is it washable? how to maintian/wash?
    thanks.

    Answer : [Re] Inquiry for the item from seb****

    Hi, yes can,thanks!

Latest Xiaomi Mi Pad 4 * Mi Pad 4 PLUS * WIFI/LTE * 4GB+64GB * 6000 mAh
Latest Xiaomi Mi Pad 4 * Mi Pad 4 PLUS * WIFI/LTE * 4GB+64GB * 6000 mAh
Item Q&A
  • Question : Inquiry for the item from kan****Dec 02, 2019

    Hi do you have ready stock xiaomi mi pad 4 plus gold wifi 4gb 64gb? Where is your location? This is export set?

    Answer : [Re] Inquiry for the item from kan****

    Hi, yes we have,it's export set,and our position is Junjie industrial building,153 kampong ampat#04-02,368326,Monday to Saturday,Operating hours : 11a.m. - 6p.m. Thank you!

  • Question : Inquiry for the item from men****Sep 10, 2019

  • Question : Inquiry for the item from ber****Aug 09, 2019

    Not 195.Price displayed is 399.

    Answer : [Re] Inquiry for the item from ber****

    Hi, you can purchase on another listing for 198 dollars,thank you!

  • Question : Inquiry for the item from inn****Jul 05, 2019

    Hi,

    I would like to know if the Xiaomi Mi Pad 4 Black (WiFi+LTE) 4GB+64GB with Tempered Glass and Dark Grey is available for collection on Sat 6 Jul?

    Just to be sure, it comes with an expandable slot for mini-SD card right?

    I’ll place the order once confirmed as I want to collect it tomorrow. Thanks.

    Answer : [Re] Inquiry for the item from inn****

    Hi, yes it's ready stock,thank you!

    Question : [Re] Inquiry for the item from inn****

    Hi, I just placed order for Xiaomi Mi Pad 4 Black (Wifi +LTE) 4Gb+64Gb with tempered glass and dark grey cover. Is it ready for collection today?

    Answer : [Re] Inquiry for the item from inn****

    Hi, yes it's ready stock,thank you!

  • Question : Inquiry for the item from ema****Jul 20, 2019

    Hi, which version has Global ROM?

    Answer : [Re] Inquiry for the item from ema****

    Hi, all the mi pad 4 are china rom,thank you!

+View all Notice, FAQ, Q&A >>
Xiaomi Mi CC9E/ CC9/ MEITU EDITION
Xiaomi Mi CC9E/ CC9/ MEITU EDITION
Item Q&A
  • Question : Inquiry for the item from Vij****Dec 01, 2019

    Global rom or China rom

    Answer : [Re] Inquiry for the item from Vij****

    Hi, China rom,thanks!

  • Question : Inquiry for the item from amy****Nov 26, 2019

    Does this have warranty?

    Answer : [Re] Inquiry for the item from amy****

    Hi, you can choose in the options,thanks!

  • Question : Inquiry for the item from nat****Oct 20, 2019

  • Question : Inquiry for the item from foo****Sep 30, 2019

    Hi, for xiaomi cc9 meitu edition only sakura pink? I tot have crystal white? Got google playstore?
    If reset phone, google playstore will dissapear?

    Answer : [Re] Inquiry for the item from foo****

    Hi, we only sell the pink color,and we'll install the google playstore,will gone if reset,thank you!

    Question : [Re] Inquiry for the item from foo****

    Hi, where is ur shop? Can collect from where?

    Answer : [Re] Inquiry for the item from foo****

    Hi, this item is pre-order,need to wait 10 days,our position is Junjie industrial building,153 kampong ampat#04-02,368326,Monday to Saturday,Operating hours : 11a.m. - 6p.m. thank you!

  • Question : Inquiry for the item from l.j****Jul 30, 2019

+View all Notice, FAQ, Q&A >>
Xiaomi Mini Nose Hair Trimmer Shave from Youpin
Xiaomi Mini Nose Hair Trimmer Shave from Youpin
Item Q&A
  • Question : Inquiry related delivery from ter****Nov 30, 2019

    Hello, when will my item be shipped out?

    Answer : [Re] Inquiry related delivery from ter****

    Hi,your order is on delivery already,you may receive it within 2 working days,thanks!

  • Question : Inquiry for the item from let****Nov 13, 2019

  • Question : Inquiry related delivery from yil****Oct 29, 2019

    Order on 10th October till today still in shipping request, how to cancel the order??

    Answer : [Re] Inquiry related delivery from yil****

    Hi, very sorry for that!But we've packed your item already,waiting for the delivery man to pick it up,thank you!

  • Question : Inquiry related delivery from lio****Oct 23, 2019

  • Question : Inquiry for the item from fun****Oct 21, 2019

    May i ask when would my item be shipped out?

    Answer : [Re] Inquiry for the item from fun****

    Hi, very sorry currently it's out of stock,we are trying to reorder from China,but we can not confirm the date,you may have to cancel this order if you don't want to wait,thank you!

+View all Notice, FAQ, Q&A >>
XIAOMI NOTEBOOK AIR 12.5 INCH 13.3 INCH / 15.6 INCH /  PRO 15.6 INCH / Gaming laptop/ 2019NEW
XIAOMI NOTEBOOK AIR 12.5 INCH 13.3 INCH / 15.6 INCH / PRO 15.6 INCH / Gaming laptop/ 2019NEW
Item Q&A
  • Question : Inquiry for the item from leo****Nov 30, 2019

    Hi, do you have stock for
    Xiaomi Mi Gaming Laptop 15.6″ Enhanced Ed. i7 16GB/512 1060 6G Dark Gray?

    Answer : [Re] Inquiry for the item from leo****

    Hi, sorry we don't have,it's pre-order,need to wait about 5 days,thanks!

  • Question : Inquiry for the item from yus****Nov 28, 2019

    Redmi book 14/enhance edition also has gtx 250? item description have but item selection doesnt say

    Answer : [Re] Inquiry for the item from yus****

    Hi, we don't have now,thanks!

  • Question : Inquiry for the item from ken****Oct 17, 2019

    Hi there, would like to check if the Mi Air 13.3 2019 edition is available? Specs i7 with 512GB storage.

    Answer : [Re] Inquiry for the item from ken****

    Hi there, would like to check if the Mi Air 13.3 2019 edition is available? Specs i7/256 or 512GB.

    Question : [Re] Inquiry for the item from ken****

    HI, yes it's ready stock,thank you!

  • Question : Inquiry related delivery from 244****Oct 15, 2019

    Hi seller,

    May I check when will I receive my xiaomi notebook air 13.3 inch i5/256gb? I had top up $170 via paynow last friday (11/10/19).

    Thank you.

    Best regards,
    Hock Aik

    Answer : [Re] Inquiry related delivery from 244****

    HI, very sorry the stock delay,will arrive within 2 days,we'll send your item out immediately when we received the stock,thank you!

    Question : [Re] Inquiry related delivery from 244****

    Noted with thanks!

    Answer : [Re] Inquiry related delivery from 244****

    Thank you for your waiting!

  • Question : Inquiry for the item from Jac****Oct 10, 2019

+View all Notice, FAQ, Q&A >>
Xiaomi Lefan Cold Warm Eye Massager Warming Massage Auto Temperature Control[Auction at $69]
Xiaomi Lefan Cold Warm Eye Massager Warming Massage Auto Temperature Control[Auction at $69]
Item Q&A
  • Question : Inquiry for the item from sha****Nov 30, 2019

    hi is this 100% authentic? any warranty? thanks

    Answer : [Re] Inquiry for the item from sha****

    Hi, yes it's authentic,and one month warranty for our shop,thanks!

  • Question : Inquiry for the item from mar****Sep 19, 2019

    Hi does this item vibrate when generating warm or cold? Thanks

    Answer : [Re] Inquiry for the item from mar****

    Hi. sorry we've never tried before,you can search on google or youtube,thank you!

  • Question : Inquiry for the item from Nic****Feb 18, 2019

    Any local warranty?

    Answer : [Re] Inquiry for the item from Nic****

    Hi yes local store warranty

  • Question : Inquiry for the item from Nic****Feb 11, 2019

    When will I know results of auction? Are we allowed to use Qoo10 coupons for auction purchase?

    Can I buy it now at $69?

    Answer : [Re] Inquiry for the item from Nic****

    Hi you may need to contact qoo10 customer service for the detail informations of auction process. thank you

  • Question : Inquiry for the item from tis****Dec 21, 2018

    Is there ready stock for self collection?

    Answer : [Re] Inquiry for the item from tis****

    YES it's ready stock,thank you!

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XIAOMI SOOCAS SO WHITE Electric Rechargeable Beard Shaver
XIAOMI SOOCAS SO WHITE Electric Rechargeable Beard Shaver
Item Q&A
  • Question : Inquiry related delivery from eid****Nov 26, 2019

    Can i just go to your location and purchase of the shelf?

    Is there spare blades available?

    Answer : [Re] Inquiry related delivery from eid****

    Hi, you can purchase online,it's cheaper,and no spare blades,thanks!

  • Question : Inquiry for the item from tat****Jul 21, 2019

    Why only 7 days warranty?

    Answer : [Re] Inquiry for the item from tat****

    Hi, 7 days one to one exchange,thank you!

Xiaomi Mi Body Fat Smart Scale White  SG Seller  [NEW]
Xiaomi Mi Body Fat Smart Scale White SG Seller [NEW]
Item Q&A
  • Question : Inquiry for the item from tok****Nov 26, 2019

  • Question : Inquiry for the item from 262****Nov 21, 2019

    Hello can you please set this item to $20, i want to use my minimum $20 shop coupon.

    Answer : [Re] Inquiry for the item from 262****

    Hi, this item is daily deal price,can not use the coupon eventhough we change the price,thanks!

    Question : [Re] Inquiry for the item from 262****

    Shop coupon cannot, but Qoo10 coupon can use for Daily deal. Unless its Timesales, Qoo10 coupon cannot use for Timesale item which has more than 10% discount. :)

    Answer : [Re] Inquiry for the item from 262****

    Thank you!

  • Question : Inquiry for the item from l-s****Nov 18, 2019

  • Question : Inquiry for the item from tra****Aug 18, 2019

    Dear sir,
    Can re-confirm Xiaomi MI Body fat scale 2 is the latest model XMTZC05HM? Thanks in advance...

    Answer : [Re] Inquiry for the item from tra****

    Hi, yes it's model XMTZC05HM,thank you!

  • Question : Inquiry for the item from peh****Aug 12, 2019

    I’m looking surface is plastic... ( not glass type) do you sell it ?

    Answer : [Re] Inquiry for the item from peh****

    Hi, gen 1 is not made of glass,thank you!

    Question : [Re] Inquiry for the item from peh****

    How about function ? Any different ?

    Answer : [Re] Inquiry for the item from peh****

    Hi, same function,thank you!

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Xiaomi CC9 Pro 6.47 Inch 4G LTE Smartphone Snapdragon 730
Xiaomi CC9 Pro 6.47 Inch 4G LTE Smartphone Snapdragon 730
Item Q&A
[GROUPBUY]Latest Xiaomi Mi Pad 4 *Mi Pad 4 PLUS *  WIFI/LTE * 4GB+64GB * 6000 mAh battery
[GROUPBUY]Latest Xiaomi Mi Pad 4 *Mi Pad 4 PLUS * WIFI/LTE * 4GB+64GB * 6000 mAh battery
Item Q&A
  • Question : Inquiry for the item from j2c****Nov 15, 2019

  • Question : Inquiry for the item from ngh****Apr 07, 2019

    Hi this tablet have additional memory card slot?

    Answer : [Re] Inquiry for the item from ngh****

    Yes have,thank you!

    Question : [Re] Inquiry for the item from ngh****

    Can slot up to how many GB memory card?

    Answer : [Re] Inquiry for the item from ngh****

    most 256GB,thank you!

  • Question : Inquiry for the item from myd****Mar 29, 2019

    Mi Pad Plus 64GB LTE/WIFI got OTG support? Thanks.

    Answer : [Re] Inquiry for the item from myd****

    Hi,if xiaomi official release,then you can update,thank you!

  • Question : Inquiry for the item from ohp****Mar 20, 2019

    Hi

    What's the weight of the above.

    Appreciate if you can help.

    Thanks

    Answer : [Re] Inquiry for the item from ohp****

    Which model?Mi pad 4 or mi pad 4 plus?

  • Question : Inquiry related delivery from roy****Mar 10, 2019

    Hi, I'm writing to ask about the shipment of the tablet. When will it be shipped out?

    Answer : [Re] Inquiry related delivery from roy****

    Hi,we've packed your item already,waiting for the delivery man to pick it up,thank you!

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Xiaomi Lofans YD-012V Cordless Electric Steam Iron for clothes
Xiaomi Lofans YD-012V Cordless Electric Steam Iron for clothes
Item Q&A
  • Question : Inquiry for the item from cho****Nov 10, 2019

    The iron Out of sudden is not able to generate more heat. Only feel warm which is not able to iron the cloth. Please advise how should I go about it? Thanks

    Answer : [Re] Inquiry for the item from cho****

    Hi, you can take it back to our shop within warranty,thanks!

    Question : [Re] Inquiry for the item from cho****

    Noted. But I only can go on Sat, is it still valid?

    Answer : [Re] Inquiry for the item from cho****

    And also realised that I had thrown the box. Is it ok?

    Question : [Re] Inquiry for the item from cho****

    And also realised that I had thrown the box. Is it ok?

    Answer : [Re] Inquiry for the item from cho****

    Hi, we'll ship it back to China for repair,so we don't need the box,thanks!

Xiaomi Deerma DEM - HS006 Foldable Handheld Garment Steamer - White
Xiaomi Deerma DEM - HS006 Foldable Handheld Garment Steamer - White
Item Q&A
  • Question : Inquiry from 239****Nov 12, 2019

    Hi, does it come with the storage box as indicated in your description?

    Answer : [Re] Inquiry from 239****

    Hi yes the storage box will be incluede. thank you

  • Question : Inquiry related delivery from hon****Oct 11, 2019

    If I order today, can I self collect tomorrow morning?

    Answer : [Re] Inquiry related delivery from hon****

    HI, yes can,it's ready stock,thank you!

  • Question : Inquiry for the item from slp****Sep 13, 2019

    Storage box provided?

    Answer : [Re] Inquiry for the item from slp****

    Hi, it doesn't come with storage box,thank you!

Xiaomi Zero AI Face Identification 720P IR Night Vision Video Doorbell Set
Xiaomi Zero AI Face Identification 720P IR Night Vision Video Doorbell Set
Item Q&A
  • Question : Inquiry for the item from Jim****Nov 11, 2019

  • Question : Inquiry for the item from ber****May 13, 2019

    Hi, does it come w warranty? I suppose no in build memory and it's store to cloud? Unit come with the video recording n detection mode n door bell?

    Answer : [Re] Inquiry for the item from ber****

    Hi,7 days one to one exchange,and sorry we've never tried before,you can search on google or youtube,sorry again and thank you!

Xiaomi Walking Pad Smart Treadmill [AUCTION]
Xiaomi Walking Pad Smart Treadmill [AUCTION]
Item Q&A
  • Question : Inquiry related delivery from ko.****Nov 11, 2019

    hi, do you do delivery to residential? i cannot self collect.

    Answer : [Re] Inquiry related delivery from ko.****

    Hi, sorry store pick up only,thanks!

  • Question : Inquiry from hun****Oct 19, 2019

    Will you be bringing in the new model WalkingPad R1?

    Answer : [Re] Inquiry from hun****

    Hi, we can not sure now,you can focus on our listing,thank you!

  • Question : Inquiry for the item from Jac****Sep 08, 2019

    Hi is item in stock now?

    Answer : [Re] Inquiry for the item from Jac****

    Hi, yes we have one now,thank you!

  • Question : Inquiry for the item from kar****Aug 15, 2019

    Hi there, can I ask if your stocks have arrived? If not when will stocks arrive for pick up if I were to buy today? Thank you.

    Answer : [Re] Inquiry for the item from kar****

    Hi, yes stock arrived,thank you!

    Question : [Re] Inquiry for the item from kar****

    Cool! If I place order today, can I pick up item tomorrow?

    Answer : [Re] Inquiry for the item from kar****

    Sure can. :)

  • Question : Inquiry for the item from ch_****Aug 03, 2019

    Hi,
    I am interested to buy the walking pad? Is it currently instock? I would like to slef pick up and try at your store is that possible?
    Can I buy today and pick up.on the same day?

    Answer : [Re] Inquiry for the item from ch_****

    Hi, yes it's ready stock,you can come down for collection,thank you!

    Question : [Re] Inquiry for the item from ch_****

    I pay now. Can collect today??? will you issue me the voucher right away? And also can this be walking pad suitable.for.jogging??

    Answer : [Re] Inquiry for the item from ch_****

    Hi, yes can,thank you!

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