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Q & A Lists
Item Question & Answer
★Xiaomi Mi Power Bank 3 ★ 30000mAh/20000mAh/10000mAh/5000mAh PowerBank★ Quick Charge 100% Authentic
★Xiaomi Mi Power Bank 3 ★ 30000mAh/20000mAh/10000mAh/5000mAh PowerBank★ Quick Charge 100% Authentic
Item Q&A
  • Question : Inquiry for the item from kellysrgMay 06, 2021

  • Question : Inquiry related delivery from jennylim_9227May 04, 2021

  • Question : Inquiry for the item from caroline_w29Apr 20, 2021

    Do u have xiaomi gen 2 10000mah? Coz u knw which one is the slimmerest n fast charge?

    Answer : [Re] Inquiry for the item from caroline_w29

    HI will recomend 10000mah gen 3 fast charge version :)

  • Question : Inquiry for the item from caroline_w29Apr 20, 2021

    Do u have xiaomi gen 2 10000mah?

    Answer : [Re] Inquiry for the item from caroline_w29

    HI xiaomi gen 2 10000mah is no longer available. thank you

  • Question : Inquiry related delivery from xiuqin1425Apr 06, 2021

+View all Notice, FAQ, Q&A >>
Deerma CM800 UV Sterilizers Anti-Dust Mites Remover UV-C Vacuum Cleaner For Bed Mattress Sofa
Deerma CM800 UV Sterilizers Anti-Dust Mites Remover UV-C Vacuum Cleaner For Bed Mattress Sofa
Item Q&A
  • Question : Inquiry for the item from julyMay 04, 2021

    Hi , what is the different between CM800 and CM810?
    Your product details a bit different.
    The video show CM800, but at the 2nd page it show CM810.
    And is it Xiaomi Deerma?
    Thank you

    Answer : [Re] Inquiry for the item from july

    hi the naming is different but actually the same product. cm810 and cm800 is the same. sorry for the confusion!

    Question : [Re] Inquiry for the item from july

    I see. Okay. Thank you.

    Answer : [Re] Inquiry for the item from july

    welcome

Xiaomi Mijia C1 Smart Instant Hot Drinking Water Dispenser 3S Quick Heating 2.5L
Xiaomi Mijia C1 Smart Instant Hot Drinking Water Dispenser 3S Quick Heating 2.5L
Item Q&A
Xiaomi Youpin Yueli Hair Straightener Salon Negative Ion Hair Styling HS-528P
Xiaomi Youpin Yueli Hair Straightener Salon Negative Ion Hair Styling HS-528P
Item Q&A
Xiaomi Mi Band 6 Miband Wristband AMOLED 1.56 Screen Fitness Modes Tracker Bluetooth Waterproof
Xiaomi Mi Band 6 Miband Wristband AMOLED 1.56 Screen Fitness Modes Tracker Bluetooth Waterproof
Item Q&A
  • Question : Inquiry for the item from Freelancer6891May 04, 2021

    Hi, when will the NFC version be available?

    Answer : [Re] Inquiry for the item from Freelancer6891

    HI currently we do not have in stock information for the NFC version

  • Question : 배송 관련 joycoco님의 문의입니다.May 04, 2021

    Did you deliver it?

    Answer : [Re] 배송 관련 joycoco님의 문의입니다.

    Hi we have already packed the item, the courier will pickup and deliver the item tmr. you will receive in 2-3 days. thank you!

  • Question : 배송 관련 joycoco님의 문의입니다.Apr 30, 2021

    How long it will deliver?

    Answer : [Re] 배송 관련 joycoco님의 문의입니다.

    HI the stock will come in today, will process the orders and mail out on monday. sorry to keep you waiting.

    Question : [Re] 배송 관련 joycoco님의 문의입니다.

    Did you deliver it?

    Answer : [Re] 배송 관련 joycoco님의 문의입니다.

    Hi we have already packed the item, the courier will pickup and deliver the item tmr. you will receive in 2-3 days. thank you!

  • Question : Inquiry for the item from jihee511May 01, 2021

    Global version? And would this watch speak to me in chinese?

    Answer : [Re] Inquiry for the item from jihee511

    Hi this is china version. but after you have done the pairing, the watch will be in english if your phone system languga is in english.

    what do you mean by speak to you? please advise. thank you!

  • Question : 배송 관련 joycoco님의 문의입니다.Apr 26, 2021

    I ordered last week. When it deliver?

    Answer : [Re] 배송 관련 joycoco님의 문의입니다.

    Hi the stock will come in this week.

    Question : [Re] 배송 관련 joycoco님의 문의입니다.

    May I know the exact day can I receive it?

    Answer : [Re] 배송 관련 joycoco님의 문의입니다.

    Hi currently we have no exact date, estimated is this week the stocks will come :)

    Question : [Re] 배송 관련 joycoco님의 문의입니다.

    In case please cancel it. Thank you.

    Answer : [Re] 배송 관련 joycoco님의 문의입니다.

    HI we have this noted. thank you

+View all Notice, FAQ, Q&A >>
Xiaomi VIOMI 4L/ VIOMI 2L/ SCISHARE 1.8L Smart Instant Hot Water Dispenser
Xiaomi VIOMI 4L/ VIOMI 2L/ SCISHARE 1.8L Smart Instant Hot Water Dispenser
Item Q&A
  • Question : 来自jinqlay_0430的退货/换货咨询。May 04, 2021

    Hi, my water dispenser can't dispense water (still under warranty) . May I know how can I get the replacement/repair/refund? Thank you.

    Answer : [Re] 来自jinqlay_0430的退货/换货咨询。

    Hi you may take the item back to our store for replacement/repair/refund. thank you

  • Question : Inquiry for the item from Ophilia.xhApr 13, 2021

  • Question : Inquiry for the item from yvonteoApr 09, 2021

  • Question : Inquiry related delivery from shelvialimzFeb 25, 2021

    Hi is 4L in stock? Do you do a delivery ?

    Answer : [Re] Inquiry related delivery from shelvialimz

    Hi yes 4L is instock, you can chose delivery

  • Question : Inquiry for the item from TaoFeb 01, 2021

    Hi, is Viomi 4L instock? :)

    Answer : [Re] Inquiry for the item from Tao

    Hi yes the 4L is in stock, we can mail out the next day after you place order. thank you :)

+View all Notice, FAQ, Q&A >>
Xiaomi MiJia Car Air Purifier Air Freshener Bluetooth 4.1 Smartphone [Auction at $99]
Xiaomi MiJia Car Air Purifier Air Freshener Bluetooth 4.1 Smartphone [Auction at $99]
Item Q&A
  • Question : Inquiry for the item from benny5743May 03, 2021

    Hi can I check with you is this model mijia and does it come with warranty, thank you

    Answer : [Re] Inquiry for the item from benny5743

    Hi currently for this item is out of stock. this is mijia, and with 1 month warranty. thank you

  • Question : Inquiry for the item from aNov 14, 2020

    Hi, can the carbon filter helps to remove VOC in the car? Thanks

    Answer : [Re] Inquiry for the item from a

    Sorry we don't sell it now,thanks!

  • Question : Inquiry for the item from tti****Apr 15, 2020

    Is this P6 or P8 model?

    Answer : [Re] Inquiry for the item from tti****

    We don;t sell it now,thanks!

  • Question : Inquiry for the item from mar****Apr 21, 2019

    is this the new model with OLED display launched in 2018? a lot of seller still selling old model launched in 2016.

    Answer : [Re] Inquiry for the item from mar****

    HI,it's model CZJHQ02RM,thank you!

Xiaomi Mijia Smart Air Fryers 3.5L OLED Screen Multi-Functional Oven APP and Voice Control LED Touch
Xiaomi Mijia Smart Air Fryers 3.5L OLED Screen Multi-Functional Oven APP and Voice Control LED Touch
Item Q&A
  • Question : Inquiry related delivery from ROLANDMay 03, 2021

  • Question : Inquiry for the item from dean_salimMay 02, 2021

    Hi. The led information on the led screen is in Chinese. Is there an option to change it into English language?

    Answer : [Re] Inquiry for the item from dean_salim

    Hi for the oled cannot be change. however you can operate using the xiaomi app. the app can be in english. thank you!

  • Question : Inquiry for the item from anomalyApr 21, 2021

    Hi, I can't get it connected to my Mi Home app. Can advise how to do it?

    Answer : [Re] Inquiry for the item from anomaly

    Hi please try to set the mi home app region to china, and for the wifi do not connect to the 5G wifi in your home. thank you

  • Question : Inquiry for the item from F1Apr 20, 2021

  • Question : Inquiry for the item from babalapanApr 18, 2021

    Does it come with China plug or UK plug?

    Answer : [Re] Inquiry for the item from babalapan

    hi this is china plug

+View all Notice, FAQ, Q&A >>
Xiaomi Microhoo 3 In 1 Mini Air Conditioner Water Cooling Fan * LOCAL SELLER
Xiaomi Microhoo 3 In 1 Mini Air Conditioner Water Cooling Fan * LOCAL SELLER
Item Q&A
  • Question : Inquiry related delivery from syMay 02, 2021

    Are there ready stocks? Thanks.

    Answer : [Re] Inquiry related delivery from sy

    Hi currently no ready stock, the stock will be here these 2 days. thank you

  • Question : Inquiry for the item from quakmeiqingApr 01, 2021

    Hi if i order it today when will i receive this? Wondering if there's stock now because you mentioned you were out of stock

    Answer : [Re] Inquiry for the item from quakmeiqing

    hi there is no ready stock, the stock will come in 10-14days. thank you

  • Question : Inquiry related delivery from hcleesgMar 25, 2021

    Hi, I have made a purchase a few days ago on 22 March (Cart no. : 142908625). Would appreciate if you could assist to advise on the expected shipping date for the item. Thanks!

    Answer : [Re] Inquiry related delivery from hcleesg

    Hi we are so sorry. due to overwhelming order, the stock has run out, the new stock is expected to come in 7 days. thank you!

Xiaomi Mijia LCD Writing Tablet Board Electronic Blackboard Handwriting Pad Graphics Board Baby
Xiaomi Mijia LCD Writing Tablet Board Electronic Blackboard Handwriting Pad Graphics Board Baby
Item Q&A
  • Question : Inquiry related delivery from Maria123angApr 30, 2021

    Hi if I buy today how to self collect ? Need it urgently for present

    Answer : [Re] Inquiry related delivery from Maria123ang

    I m buying 10 and 13.5 inch Xiaomi LCD tablet

    Question : [Re] Inquiry related delivery from Maria123ang

    I want to collect by today or tomorrow if can but I want to makes sure you have stock before I go to ur office

    Answer : [Re] Inquiry related delivery from Maria123ang

    Hi we have ready stockm but tmr we will be close for public holiday. will reopen on tuesday. thank you

  • Question : Inquiry for the item from akosidelskieApr 14, 2021

    Do u have stock?
    Why my order has been cancelled

    Answer : [Re] Inquiry for the item from akosidelskie

    Hi we have stock for the writing board, may I know which item you are enquiring on?

  • Question : Inquiry for the item from buysoftwareApr 13, 2021

  • Question : Inquiry for the item from jui_5546Apr 05, 2021

    Bought the item 30 march and till 5 April yet to delivery ??

    Answer : [Re] Inquiry for the item from jui_5546

    One quantity ..

    Question : [Re] Inquiry for the item from jui_5546

    Hi so sorry to keep you waiting, your order will be mail out today. thank you!

    Answer : [Re] Inquiry for the item from jui_5546

    Sure. Thank you

    Question : [Re] Inquiry for the item from jui_5546

    welcome

  • Question : Inquiry related delivery from lim_yeeannApr 06, 2021

    Hi,
    have been waiting my the writing tablet board near to 2 week. Still haven’t receive..kindly help to check the status..
    Thanks

    Answer : [Re] Inquiry related delivery from lim_yeeann

    Hi so sorry to keep you waiting, your order will be mail out today. thank you!

+View all Notice, FAQ, Q&A >>
Xiaomi Deerma Wet and Dry Multifunctional Bucket Vacuum Cleaner TJ200
Xiaomi Deerma Wet and Dry Multifunctional Bucket Vacuum Cleaner TJ200
Item Q&A
  • Question : Inquiry related delivery from elsbethleongApr 29, 2021

    Hi, I ordered the TJ200 vacuum cleaner on 22 Apr but haven't receive any response from your side at all. When is the stock coming in?

    Answer : [Re] Inquiry related delivery from elsbethleong

    Hi, stock will arrive in early may. sorry to keep you waiting

  • Question : Inquiry related delivery from last_goodnightApr 12, 2021

    Hi is it ready stock?

    Answer : [Re] Inquiry related delivery from last_goodnight

    ?

    Question : [Re] Inquiry related delivery from last_goodnight

    Hi this item is pre order

    Answer : [Re] Inquiry related delivery from last_goodnight

    How long will it arrive?

    Question : [Re] Inquiry related delivery from last_goodnight

    Hi around 14 days

  • Question : Inquiry related delivery from synergyhubberFeb 28, 2021

    Hi its been about 3 weeks, when can i collect the stock?

    Answer : [Re] Inquiry related delivery from synergyhubber

    HI the item sotck is here, can come for collection already

  • Question : Inquiry for the item from michael_ngayFeb 20, 2021

    Hi, is it ready stock? Able to collect today if i make purchase now?

    Answer : [Re] Inquiry for the item from michael_ngay

    Hi this item is preorder

  • Question : Inquiry related delivery from synergyhubberFeb 08, 2021

    Hi, ive ordered a TJ200 vaccum, like to find out the earliest time i can collect?

    Answer : [Re] Inquiry related delivery from synergyhubber

    Hi currently the stock is still on the way, will inform when the stocks is here. thank you!

    Question : [Re] Inquiry related delivery from synergyhubber

    Hi its been 2 weeks, when is the stock coming in?

    Answer : [Re] Inquiry related delivery from synergyhubber

    Hi sorry for the delay, the stock will come in next week

+View all Notice, FAQ, Q&A >>
Xiaomi Rosou 55℃ Auto Thermostatic Coaster Cup Heate r| Xiaoda Wireless Charger 55℃ Coaster Cup
Xiaomi Rosou 55℃ Auto Thermostatic Coaster Cup Heate r| Xiaoda Wireless Charger 55℃ Coaster Cup
Item Q&A
  • Question : Inquiry for the item from wrf_26Apr 26, 2021

  • Question : Inquiry for the item from avrensgApr 23, 2021

    Hi, how long is the power cord?

    Answer : [Re] Inquiry for the item from avrensg

    Hi the power cord is 1m. thank you

  • Question : Inquiry for the item from KLApr 20, 2021

    Hi,

    What is the cable needed, 2 pin or 3 pin plug?

    Answer : [Re] Inquiry for the item from KL

    Hi the cable is 2 pin plug

  • Question : Inquiry for the item from ijat1983Apr 20, 2021

    Will the cup be hot to the touch also?

    Answer : [Re] Inquiry for the item from ijat1983

    HI will be be very hot to be touch, cause this is 55 degrees.

  • Question : Inquiry for the item from minimoniApr 18, 2021

    For Coaster with mug, if don't use dedicated mug can it still warm?

    Answer : [Re] Inquiry for the item from minimoni

    hi yes, can be still warm even not using the mug provided. thank you

Xiaomi Jimmy Dustmite Vacuum Cleaner JV11 | Portable Wireless Vacuum Cleaner JV51
Xiaomi Jimmy Dustmite Vacuum Cleaner JV11 | Portable Wireless Vacuum Cleaner JV51
Item Q&A
  • Question : Inquiry for the item from dorryn_seowApr 26, 2021

    Hi, is there a service centre? I bought this a year ago and now suddenly no power.

    Answer : [Re] Inquiry for the item from dorryn_seow

    HI will advise you to go to home appliances repair stores. thank you!

  • Question : Inquiry for the item from limDec 28, 2020

    How does your intelligent sensitization technology to prevent uv leakage work?

    Answer : [Re] Inquiry for the item from lim

    The uv light working when the item near to the mattress.

    Question : [Re] Inquiry for the item from lim

    Or the uv light off auto.

    Answer : [Re] Inquiry for the item from lim

    Is there a on/off switch for the uv light?

    Question : [Re] Inquiry for the item from lim

    No..it's auto,thanks!

    Answer : [Re] Inquiry for the item from lim

    How many cm from the mattress will the uv light auto off?

    Question : [Re] Inquiry for the item from lim

    How many cm from the mattress will the uv light auto off?

    Answer : [Re] Inquiry for the item from lim

    Auto light up when the machine touch the mattress.

    Question : [Re] Inquiry for the item from lim

    How about auto off?

    Answer : [Re] Inquiry for the item from lim

    When will it auto off?

    Question : [Re] Inquiry for the item from lim

    When you off the item from the function button the UV light also off. thank you!

  • Question : Inquiry for the item from galaxianexplosion1Nov 13, 2020

    does this vaccum have the overheat and shutdown problem after 10 minutes usage like xiaomi deerma cm800 vaccum model?

    Answer : [Re] Inquiry for the item from galaxianexplosion1

    We did not receive feedback about that problem,thanks!

  • Question : Inquiry for the item from eew****Jun 02, 2020

  • Question : Inquiry for the item from mim****May 21, 2020

+View all Notice, FAQ, Q&A >>
New Xiaomi SWDK DD1 Electric Mop Floor Cleaner Electric Sweeper Wet Mopping
New Xiaomi SWDK DD1 Electric Mop Floor Cleaner Electric Sweeper Wet Mopping
Item Q&A
  • Question : Inquiry for the item from meaganApr 23, 2021

Xiaomi Youpin Shunzao Z1 Portable Handheld Vacuum Cleaner USB Wireless Charging
Xiaomi Youpin Shunzao Z1 Portable Handheld Vacuum Cleaner USB Wireless Charging
Item Q&A
  • Question : Inquiry for the item from SingyeeApr 22, 2021

  • Question : Inquiry related delivery from MAug 27, 2020

    Do you have ready stocks? If i order now, can I collect on Saturday?

    Answer : [Re] Inquiry related delivery from M

    For the white version.

    Question : [Re] Inquiry related delivery from M

    Yes ready stock,thanks!

  • Question : Inquiry for the item from elf****Jun 16, 2020

    Bought it end of May for $79 (price drop now), but after just 9 days, full-charged battery can only last for less than 1 minute. No wonder warranty only 7 days. What a waste.

    Answer : [Re] Inquiry for the item from elf****

    It's still 79.9 now,and you can go to local repair shop to fix,sorry for the inconvenience!

  • Question : Inquiry for the item from gtt****May 28, 2020

    What is the difference between standard and large suction? Motor different or accessories different?

    Answer : [Re] Inquiry for the item from gtt****

    Motor different,thanks!

  • Question : Inquiry for the item from v.c****May 11, 2020

+View all Notice, FAQ, Q&A >>
Xiaomi ShowSee High Speed Hair Dryer A8 Negative Ion Hair Dryer 1800W Strong Wind Anion Styling Tool
Xiaomi ShowSee High Speed Hair Dryer A8 Negative Ion Hair Dryer 1800W Strong Wind Anion Styling Tool
Item Q&A
  • Question : Inquiry for the item from MargaretApr 23, 2021

    What is the difference between dreanme n this model?

    Answer : [Re] Inquiry for the item from Margaret

    The speed for dreame is 110,000 rpm, for showsee is 90000 rpm

Xiaomi Dreame Hair Dryer Hair Artist Intelligent Temperature Control Powerful Hair Dryer
Xiaomi Dreame Hair Dryer Hair Artist Intelligent Temperature Control Powerful Hair Dryer
Item Q&A
  • Question : Inquiry for the item from AnonymousApr 18, 2021

    Hi, the 3pin plug is changed by your shop and means it will be unsealed box during delivery or the 3pin plug is already included in the original sealed box?

    Answer : [Re] Inquiry for the item from Anonymous

    Hi the 3 pin plug is adapter to be use with the china plug. we do not change the whole plug. thank you!

  • Question : Inquiry for the item from calyx_07Aug 18, 2020

    Hi sorry I’m a bit confused. You are offering just one month warranty is it? And we have to pay for 12 months warranty offered by income?

    Answer : [Re] Inquiry for the item from calyx_07

    Sorry export set from China,need to send back to China for repair,so one month warranty only,thanks!

  • Question : Inquiry for the item from lay****Mar 08, 2020

    Can this be use in Singapore? What is tge vtage required?

    Answer : [Re] Inquiry for the item from lay****

    Yes can use in SG,and it's China 2 pin plug,if you want the adapter you can leave memo when you check out,we'll give you for free,thank you!

  • Question : Inquiry for the item from sio****Mar 08, 2020

    Hi. What is the voltage and is it able to use in singapore? Is the plug made for Singapore use?

    Answer : [Re] Inquiry for the item from sio****

    Yes can use in SG,and it's China 2 pin plug,if you want the adapter you can leave memo when you check out,we'll give you for free,thank you!

Xiaoda Smart Ultraviolet Sterilization Deodorizer Waterproof Intelligent UV Germicidal Lamp
Xiaoda Smart Ultraviolet Sterilization Deodorizer Waterproof Intelligent UV Germicidal Lamp
Item Q&A
  • Question : Inquiry related return and exchange from lsyrachelApr 16, 2021

    HI, what i received is different from what i ordered, totally different from picture on the listing page! I have submitted my return request on 14 Apr, send message on 15 Apr, and i have yet to hear any reply today. Please let me know what can i do?

    Answer : [Re] Inquiry related return and exchange from lsyrachel

    Hi we are so sorry we have mail the wrong item to you. can you mail the item back to us, we will cover for the shipping fee? or come to our store for exchange. So sorry!

    Question : [Re] Inquiry related return and exchange from lsyrachel

    Can you please arrange pickup by Qdelivery and i would like the correct item to be delivered?

    Answer : [Re] Inquiry related return and exchange from lsyrachel

    Hi we are so sorry, you can arrange qdelivery from this link:
    https://www.qoo10.sg/gmkt.inc/Order/ClickAndDelivery.aspx

    when we receive the wrong item we will refund the shipping fee and ship ou the correct item. sorry for the trouble cause!

  • Question : Inquiry for the item from Wendy_seahSep 25, 2020

    I bought the item and the light doesnt come on unless i turn it on and off. When i put the lid down. the light doesnt come on as well. So how do i know that sterilization is done?

    Answer : [Re] Inquiry for the item from Wendy_seah

    You can take it back to our shop within 7 days,we'll check first,thanks!

【NEW】 Xiaomi MiJia Air Purifier Gen 2S/ Gen 3
【NEW】 Xiaomi MiJia Air Purifier Gen 2S/ Gen 3
Item Q&A
  • Question : Inquiry for the item from SilverhoeApr 18, 2021

    Is this sg plug?

    Answer : [Re] Inquiry for the item from Silverhoe

    Hi this is china 2 pin plug

  • Question : Inquiry for the item from alv****May 07, 2020

    is it ready stock or pre-order for Gen 3?

    Answer : [Re] Inquiry for the item from alv****

    Ready stock.

    Question : [Re] Inquiry for the item from alv****

    Can do self collect?

    Answer : [Re] Inquiry for the item from alv****

    No collection available within this period,thanks!

  • Question : Inquiry from don****Apr 07, 2020

    Can you specify what Gen 3 you are selling? Gen 3(without H) or Gen 3H (with H)?

    Answer : [Re] Inquiry from don****

    We only have gen 2S now,thanks!

  • Question : Inquiry for the item from yeo****Mar 17, 2020

    Hi is this the 3 or 3H? Is it in stock?

    Answer : [Re] Inquiry for the item from yeo****

    We only have gen 2S now,thanks!

  • Question : Inquiry for the item from soo****Jan 31, 2020

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi 10X 4G/ Redmi 10X Pro 5G Android Smart Mobile Phone Max 256GB GPS WiFi Bluetooth
Xiaomi Redmi 10X 4G/ Redmi 10X Pro 5G Android Smart Mobile Phone Max 256GB GPS WiFi Bluetooth
Item Q&A
  • Question : Inquiry for the item from wvsungMar 22, 2021

    got stock for Redmi 10X 5G 6GB+64GB ?

    Answer : [Re] Inquiry for the item from wvsung

    hi yes we have blue available

    Question : [Re] Inquiry for the item from wvsung

    gold?

    Answer : [Re] Inquiry for the item from wvsung

    gold is currently not available

    Question : [Re] Inquiry for the item from wvsung

    ok

    Answer : [Re] Inquiry for the item from wvsung

    :)

    Question : [Re] Inquiry for the item from wvsung

    got POCO X3 PRO 6/128GB bronze colour ?

    Answer : [Re] Inquiry for the item from wvsung

    hi sorry we dont have

  • Question : Inquiry from chachayoshFeb 10, 2021

    Hi, can collect today after pay,ment

    Answer : [Re] Inquiry from chachayosh

    HI which storage and color?

  • Question : Inquiry for the item from SKFeb 05, 2021

    Can I check if the Redmi 10X 4G is in stock. I wish to have a phone in China region. Pls advise if you have stock?

    Answer : [Re] Inquiry for the item from SK

    HI yes we have ready stock

  • Question : Inquiry for the item from hikari03Jan 20, 2021

  • Question : Inquiry for the item from jsang12Jan 02, 2021

    Hi, is global rom available for 10X 5G? If available, can you re-install for me with global rom. The set I bought from you sometime ago is out of warranty, please let me know your charges for re-installing global rom.

    Answer : [Re] Inquiry for the item from jsang12

    We've checked,xiaomi official not release the global version,so we can not flash now,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Youpin Cleanfly Coclean - FVQ wireless handheld vacuum cleaner:the best vacuum cleaner for ca
Xiaomi Youpin Cleanfly Coclean - FVQ wireless handheld vacuum cleaner:the best vacuum cleaner for ca
Item Q&A
  • Question : Inquiry for the item from helenasoh180172Apr 13, 2021

    Hi, i’ve bought a xiaomi coclean portable vacuum cleaner with the car adaptor. But i find it inconvenient to charge it on the car. Can i purchase the home adaptor from u only?

    Answer : [Re] Inquiry for the item from helenasoh180172

    Hi you may, the home charger is $15, but will require you to pay $2 shipping fee also, we will ship by qxpress. or you can come to our store to purchase for the charger :)

    Question : [Re] Inquiry for the item from helenasoh180172

    Hi, gd morning, thank you so much. May i know where’s yr store?

    Answer : [Re] Inquiry for the item from helenasoh180172

    Is it at Junjie Ind Bldg?

    Question : [Re] Inquiry for the item from helenasoh180172

    Any lunch time to avoid?

    Answer : [Re] Inquiry for the item from helenasoh180172

    Hi, gd morning, can i drop by yr shop this afternoon?

    Question : [Re] Inquiry for the item from helenasoh180172

    Hi yes you may

Xiaomi Scishare Electric Milk Frother Cappuccino Shaker Steamer Jugs Machine Pitcher Automatic Foam
Xiaomi Scishare Electric Milk Frother Cappuccino Shaker Steamer Jugs Machine Pitcher Automatic Foam
Item Q&A
  • Question : Inquiry for the item from akosidelskieApr 14, 2021

    Do u have stock why order being cancelled

    Answer : [Re] Inquiry for the item from akosidelskie

    Hi yes we have stock

  • Question : Inquiry for the item from rosalind8809Mar 06, 2021

    Can the spinner and the metal coil be removed for cleaning?

    Answer : [Re] Inquiry for the item from rosalind8809

    Hi yes it can be removed

  • Question : Inquiry related delivery from teeranut_iFeb 22, 2021

    Hi, can I check if the delivery will be done by today (22 Feb'21) please? I ordered this item on 15 Feb'21 and there's no update in the delivery status, not I cannot track the package as well.
    Thanks.

    Answer : [Re] Inquiry related delivery from teeranut_i

    Hi we are sorry the order is cancel due to the stock not able to arrive ontime. thank you

  • Question : Inquiry for the item from wmxpgJan 05, 2021

    Good day, seller.
    Would like to know if this product come with the adapter / power cord or have to buy separately?
    Thank you.

    Answer : [Re] Inquiry for the item from wmxpg

    It come with power cord.

    Question : [Re] Inquiry for the item from wmxpg

    Received your item yesterday :) thank you 😊

    Answer : [Re] Inquiry for the item from wmxpg

    You're welcome :)

  • Question : Inquiry for the item from lkokfaiJul 15, 2020

    Hi, can the spinner be removed ? I watched video review that the spinner can be removed for ease of cleaning.

    Answer : [Re] Inquiry for the item from lkokfai

    Yes can,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Mi Body Fat Smart Scale * Xiaomi Smart Weight Scale 2 *  Weight Management * SG Seller  [NEW]
Xiaomi Mi Body Fat Smart Scale * Xiaomi Smart Weight Scale 2 * Weight Management * SG Seller [NEW]
Item Q&A
  • Question : Inquiry for the item from christianigrospeApr 08, 2021

    Both models have dual mode or can weigh things?

    Answer : [Re] Inquiry for the item from christianigrospe

    HI one is with body fat, one is cannot have body fat figures. thank you!

  • Question : Inquiry related delivery from christianigrospeApr 08, 2021

    Can I self collect today?

    Answer : [Re] Inquiry related delivery from christianigrospe

    Hi yes can self collect today

  • Question : Inquiry related delivery from EdMar 18, 2021

    Hi. Where is the location for pickup?

    Answer : [Re] Inquiry related delivery from Ed

    Hi, Our address is at 153 Kampong Ampat,#04-02 Jun Jie Industrial Building, Monday-Saturday opening hours 10-5pm. Singapore 368326.

  • Question : Inquiry for the item from atancbFeb 27, 2021

    The scale cannot measure body fat. The app keep saying couldn’t measure

    Answer : [Re] Inquiry for the item from atancb

    Hi your order is for the smart weight scale, this scale does not measures the body fat. thank you

  • Question : Inquiry for the item from Mrs phangFeb 21, 2021

+View all Notice, FAQ, Q&A >>
SOOCAS X3U Sonic Electric Toothbrush Rechargeable for Xiaomi Mijia Ultrasonic automatic Tooth brush
SOOCAS X3U Sonic Electric Toothbrush Rechargeable for Xiaomi Mijia Ultrasonic automatic Tooth brush
Item Q&A
  • Question : Inquiry for the item from imokyApr 04, 2021

    Please advise:

    1) is this SOOCAS X3 or X3U? Your pictures shows X3, but the item description indicated X3U.

    2) Is this Lite Pack (Toothbrush x 1, Brush head x 1, Charging Cable x 1, Manual x 1) or Full package (Toothbrush x 1, Brush head x 3, Charging Cable x 1, Manual x 1)?

    Thanks!

    Answer : [Re] Inquiry for the item from imoky

    hi this is for the x3U, and it is Full package (Toothbrush x 1, Brush head x 3, Charging Cable x 1, Manual x 1)

    thank you

    Question : [Re] Inquiry for the item from imoky

    Thank you for your confirmation. I have placed my order.

    Answer : [Re] Inquiry for the item from imoky

    Hi sure we will process you order :)

  • Question : Inquiry for the item from kan****Jun 04, 2020

    Can we self collect item ? Thank you .

    Answer : [Re] Inquiry for the item from kan****

    No collection available during this period,thanks!

    Question : [Re] Inquiry for the item from kan****

    thank you for the information . I have ordered already choosing Qexpress .

    Answer : [Re] Inquiry for the item from kan****

    Thank you:)

Xiaomi Lofans YD-012V Cordless Electric Steam Iron for clothes
Xiaomi Lofans YD-012V Cordless Electric Steam Iron for clothes
Item Q&A
  • Question : Inquiry for the item from ayumi_yyMar 29, 2021

    The lcd screen language is in Chinese? Able to chnage to English?

    Answer : [Re] Inquiry for the item from ayumi_yy

    Hi cannot be change to english for the led screen. thank you

    Question : [Re] Inquiry for the item from ayumi_yy

    Ok thanks

    Answer : [Re] Inquiry for the item from ayumi_yy

    welcome.

  • Question : Inquiry for the item from QJM_1987Mar 29, 2021

    how long can the battery last for Lofans YD-012V if i use it cordless?

    Answer : [Re] Inquiry for the item from QJM_1987

    Hi each cordless usage is 2 mins, then you will need to put back to the charging dock, it heats in 35s, and can last for 2 mins of iron. thank you!

  • Question : Inquiry for the item from marmarMar 29, 2021

    Hi, if I ask for a Singapore 3-pin plug, will it come attached to the cord, or do we have to affix the plug to the cord ourselves?

    Answer : [Re] Inquiry for the item from marmar

    HI the 3 pin plug we given is adapter, you can use together with the adapter. thank you!

  • Question : Inquiry for the item from Izah_ishak88Mar 06, 2021

    Hi if i order today can collect today?
    Or can i just drop by ur store

    Answer : [Re] Inquiry for the item from Izah_ishak88

    Hi for this item currently is preorder. the stock will be here around 2 weeks

  • Question : Inquiry from RafaFeb 23, 2021

+View all Notice, FAQ, Q&A >>
Xiaomi Mijia Induction Cookers and Cooking Pot
Xiaomi Mijia Induction Cookers and Cooking Pot
Item Q&A
  • Question : Inquiry from michelle.erikaMar 28, 2021

    Hi! Do you have a physical shop where I can view and purchase?

    Answer : [Re] Inquiry from michelle.erika

    HI, we do not have much display units in our store.

    Our address is at 153 Kampong Ampat,#04-02 Jun Jie Industrial Building, Monday-Saturday opening hours 10-5pm. Singapore 368326.

    Question : [Re] Inquiry from michelle.erika

    Will the mijia induction cooker ( not youth edition) be in stock soon? Also do you sell it with the double pot?

    Answer : [Re] Inquiry from michelle.erika

    HI the mijia induction cooker is available now! we do not carry the double pot. thank you!

  • Question : Inquiry for the item from shazzerlynMar 16, 2021

  • Question : Inquiry related delivery from limjunli84Feb 05, 2021

    Hello, is there ready stock?

    Answer : [Re] Inquiry related delivery from limjunli84

    HI no ready stock

  • Question : Inquiry for the item from BaozJan 24, 2021

    I am trying to read but I cannot tell what is the difference between the inductor cooker and the youth edition. Pls enlighten me.

    Answer : [Re] Inquiry for the item from Baoz

    Hi

    youth edition is 9 mode heat control, but the induction cooker is 99 mode smart heat control, youth edition also cannot connect to mi home app. thank you

  • Question : Inquiry for the item from alvinz79Jan 14, 2021

    Hi, do you have ready stocks for the youth edition pot?

    Answer : [Re] Inquiry for the item from alvinz79

    Hi we do not have youth edition pot, we only have the youth edition induction cooker. thank you

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Note 8| Note 8 Pro| 6GB 128GB 48MP Quad Cameras Smartphone| Mobile Phone Earphone
Xiaomi Redmi Note 8| Note 8 Pro| 6GB 128GB 48MP Quad Cameras Smartphone| Mobile Phone Earphone
Item Q&A
  • Question : Inquiry for the item from tan88mMar 17, 2021

  • Question : Inquiry for the item from ablimMar 15, 2021

  • Question : Inquiry for the item from jeannejytAug 20, 2020

  • Question : Inquiry for the item from swanyee0212Jul 24, 2020

    Please help me i can't download google and app store

    Answer : [Re] Inquiry for the item from swanyee0212

    How can we help you?

  • Question : Inquiry for the item from limpohhengJul 20, 2020

    Hi, 8a blue and note 8 blue available? Can store pick up tomorrow?

    Answer : [Re] Inquiry for the item from limpohheng

    Yes ready stock,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Xiaolang Smart Clothing Disinfection Dryer 14L/35L/60L Capacity
Xiaomi Xiaolang Smart Clothing Disinfection Dryer 14L/35L/60L Capacity
Item Q&A
  • Question : Inquiry for the item from mydataproMar 24, 2021

    How does it work for drying bedsheets n quilt cover? If yes, is the 35L big enough for just 1 quilt cover at a time?

    Answer : [Re] Inquiry for the item from mydatapro

    Hi for drying you can simply put the item in the dryer and start the machine, you can set the time.

    for 35L it is suitable for clothes or underwears. it is not recommend to be use for quilt. you can consider 60L, it is bigger. thank you!

  • Question : Inquiry related delivery from angws136Jan 11, 2021

    Hi. Just saw the shipping date is 26 Jan? No ready stock?

    Answer : [Re] Inquiry related delivery from angws136

    Hi no ready stock, the stock will be here 14-20 days. thank you!

    Question : [Re] Inquiry related delivery from angws136

    Hi, the shipment is delayed again by another 2 weeks??

    Answer : [Re] Inquiry related delivery from angws136

    Hi so sorry for the delay. due to CNY the delivery time has been increase :(

    Will mail the item out ASAP when the stocks has arrive in our warehouse. Thank you!

  • Question : Inquiry for the item from chen_low_servicesJan 13, 2021

    Hi ,

    Roughly how many pieces of adult t shirt can I put in?

    Answer : [Re] Inquiry for the item from chen_low_services

    Hi this depends on how thick and how big the clothes are, the capacity is 35L thank you!

  • Question : Inquiry for the item from elrlgolz1012Jan 13, 2021

  • Question : Inquiry for the item from icyinfinitusJan 12, 2021

    Hi can advise the item dimensions?

    Answer : [Re] Inquiry for the item from icyinfinitus

    Hi the dimensions: 320*320*680 (mm). thank you!

+View all Notice, FAQ, Q&A >>