Q&A board

Available
Monday-Saturday : 11:00am ~ 6pm
Q & A Lists
Item Question & Answer
Xiaomi VIOMI 4L/ VIOMI 2L/ SCISHARE 1.8L Smart Instant Hot Water Dispenser
Xiaomi VIOMI 4L/ VIOMI 2L/ SCISHARE 1.8L Smart Instant Hot Water Dispenser
Item Q&A
  • Question : Inquiry for the item from Mic****Jan 11, 2020

    Hi, I asked for English instructions and adaptor, but none was given. How do I operate this?
    Shows red locked light as in picture.
    Please advise.........

    Answer : [Re] Inquiry for the item from Mic****

    Hi, sorry we don't have English instructions,need to hold press 2 seconds for unlock,thanks!

    Question : [Re] Inquiry for the item from Mic****

    Thanks. It's not dispensing water.. What's wrong?

    Answer : [Re] Inquiry for the item from Mic****

    1. Why does the newly purchased machine cannot discharge water for the first time?
     
    Please follow the steps below
     
    1. First confirm that the protective rubber plug of the drinking water outlet has been removed.
     
    2. The internal water channel will be vacuumed and sterilized before leaving the factory. In different places, the first time the water pressure difference may be caused by the difference between the internal and external pressure.
     
    3. Just put a half tank of water in the water tank, connect it to the main machine, and put a water bottle filled with water into the water tank. The bottle mouth is aligned with the water inlet inside the tank (the circle in the middle of the water tank), and the mineral water bottle is squeezed several times. Manually squeeze the water into the waterway, remove the negative pressure, and then the water can be discharged normally.
    You can try this way,thank you!

    Question : [Re] Inquiry for the item from Mic****

    I tried squeezing a bottle of water into the water inlet several times... But nothing happened, still can't dispense water properly 😔

  • Question : Inquiry for the item from jor****Jan 24, 2020

  • Question : Inquiry for the item from cai****Jan 22, 2020

    Hi, may I ask if you have the 4L model in stock? If yes how soon can I do a self-collection upon placing an order? Would greatly appreciate it if I can collect the item before Chinese New Year if that's possible.

    Answer : [Re] Inquiry for the item from cai****

    Stock available after cny

    Question : [Re] Inquiry for the item from cai****

    Noted with thanks.

    Answer : [Re] Inquiry for the item from cai****

    You have received stickers.To use stickers, please update Qtalk to the latest version.(Stickers are only available on Qtalk.)

  • Question : Inquiry for the item from cav****Jan 20, 2020

    Hi, Can I check if you have immediate stock for the 4L dispenser for delivery? and if order today when will it be delivered?
    Thanks

    Answer : [Re] Inquiry for the item from cav****

    HI, sorry out of stock now,next batch of stock will arrive by this week,and need 2 to 3 working days by Qxpress,thanks!

  • Question : Inquiry for the item from and****Jan 20, 2020

    Hi. My water dispenser kept pumping none stop once I power it up. Any idea what is wrong?

    Answer : [Re] Inquiry for the item from and****

    Hi, sorry for that!You can take it back to our shop within warranty,we'll check first,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi CC9| MAX 2| MAX 3| Redmi K20/K20Pro | MiPad 4| MiPad 4 Plus
Xiaomi CC9| MAX 2| MAX 3| Redmi K20/K20Pro | MiPad 4| MiPad 4 Plus
Item Q&A
  • Question : Inquiry for the item from dah****Jan 24, 2020

  • Question : Inquiry for the item from 261****Jan 20, 2020

    Model : Redmi K20 / Color : Black / Capacity : 6GB+64GB

    Hi,

    This model/color in stock ?

    if order later can pickup same day later ?

    Answer : [Re] Inquiry for the item from 261****

    Hi, sorry it's pre-order,need to wait around 5 days aftre CNY,thanks!

  • Question : Inquiry for the item from hom****Jan 14, 2020

  • Question : Inquiry for the item from gwe****Dec 22, 2019

    Is mi cc9 available? English version with Google?

    Answer : [Re] Inquiry for the item from gwe****

    Hi, it's pre-order,need to wait about 5 days,it's China rom and we'll install the google playstore,thanks!

  • Question : Inquiry for the item from Che****Dec 19, 2019

    Max3 , come with Google play?

    Answer : [Re] Inquiry for the item from Che****

    Hi, which model you mentioned?

    Question : [Re] Inquiry for the item from Che****

    Xiaomi max 3

    Answer : [Re] Inquiry for the item from Che****

    Hi, we'll install google play store,thanks!

    Question : [Re] Inquiry for the item from Che****

    Hi, MI max3 is also global ram ?
    Or China ram with Google play ?

    Answer : [Re] Inquiry for the item from Che****

    Hi, it's China rom with google playstore,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Note 8| Note 8 Pro| 6GB 128GB 48MP Quad Cameras Smartphone| Mobile Phone Earphone
Xiaomi Redmi Note 8| Note 8 Pro| 6GB 128GB 48MP Quad Cameras Smartphone| Mobile Phone Earphone
Item Q&A
  • Question : Inquiry for the item from sir****Jan 24, 2020

  • Question : Inquiry for the item from sea****Jan 24, 2020

    If I order now can I collect later ?

    Answer : [Re] Inquiry for the item from sea****

    Can

  • Question : Inquiry for the item from tee****Jan 22, 2020

    Hi. Will be ordering redmi note 8 64gb.. can I collect it in person today?

    Answer : [Re] Inquiry for the item from tee****

    Yes can. Thank you.

  • Question : Inquiry for the item from zhe****Jan 20, 2020

    hello seller, did you sell xiaomi note 5a 3Ram+32GB with finger print function ?

    Answer : [Re] Inquiry for the item from zhe****

    Hi, we don't sell it now,thanks!

    Question : [Re] Inquiry for the item from zhe****

    ok thanks

    Answer : [Re] Inquiry for the item from zhe****

    .

  • Question : Inquiry for the item from 245****Jan 15, 2020

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Series Redmi 6A/6/6PRO/7A/7/NOTE 7/GO
Xiaomi Redmi Series Redmi 6A/6/6PRO/7A/7/NOTE 7/GO
Item Q&A
  • Question : Inquiry for the item from ima****Jan 24, 2020

    Is redmi 7a still available?

    Answer : [Re] Inquiry for the item from ima****

    Yes

  • Question : Inquiry for the item from 261****Jan 19, 2020

    what kind of cover do you provide of 7A

    Answer : [Re] Inquiry for the item from 261****

    HI, just the normal transparent case,thanks!

  • Question : 关于运送262****会员的咨询Jan 16, 2020

    When can it be shipped? Redmi 7A Storage : 2GB+16GB

    Answer : [Re] 关于运送262****会员的咨询

    Hi, 2 to 3 working days by Qxpress,thanks!

  • Question : Inquiry for the item from lcl****Jan 11, 2020

    Hi! :)

    I placed an order for Redmi 7A. Can I confirm it is global ROM?
    Also, I opted for QPRIME. But I will need it by Tuesday. Is it possible that I can come by to collect it instead?

    Sorry for any inconvenience caused.

    Answer : [Re] Inquiry for the item from lcl****

    Can we have your order number?

  • Question : Inquiry for the item from Adr****Dec 24, 2019

    Hi I had received the item item ( order no 311694274 ) today however the box was not seal. Know that the phone is from China, is that mean Google play was already install? Pls advise, thanks

    Answer : [Re] Inquiry for the item from Adr****

    Yes, we've to unsealed the box and install the Google Play Store.

+View all Notice, FAQ, Q&A >>
★Xiaomi Mi Power Bank 3 ★ 20000mAh  10000mAh 5000mAh PowerBank★ Redmi Powerbank  100% Authentic
★Xiaomi Mi Power Bank 3 ★ 20000mAh 10000mAh 5000mAh PowerBank★ Redmi Powerbank 100% Authentic
Item Q&A
  • Question : Inquiry for the item from sen****Jan 23, 2020

    Hi there, is your item really authentic?

    What is the refund policy, if it is not authentic.

    Answer : [Re] Inquiry for the item from sen****

    100% authentic

  • Question : Inquiry related delivery from tzy****Jan 23, 2020

    CNY pickup hours?

    Answer : [Re] Inquiry related delivery from tzy****

    Open Chor 4

  • Question : Inquiry from Meg****Jan 23, 2020

  • Question : Inquiry for the item from kl5****Jan 23, 2020

  • Question : Inquiry for the item from ski****Jan 22, 2020

    Hi whats the difference between 02 and 11? Both read gen 3 fast charging but are priced differently. Thanks!

    Answer : [Re] Inquiry for the item from ski****

    02. Type c port can in/out (6000mah)

    11. Type c port only can in (5500mah)

+View all Notice, FAQ, Q&A >>
Xiaomi Youpin Shunzao Z1 Portable Handheld Vacuum Cleaner USB Wireless Charging
Xiaomi Youpin Shunzao Z1 Portable Handheld Vacuum Cleaner USB Wireless Charging
Item Q&A
Xiaomi Redmi K30 4G LTE Smartphone 6.67 Inch FHD+ Screen Snapdragon 730G Octa Core
Xiaomi Redmi K30 4G LTE Smartphone 6.67 Inch FHD+ Screen Snapdragon 730G Octa Core
Item Q&A
  • Question : Inquiry for the item from skb****Jan 23, 2020

    Hi, what is mean by factory install seal and Google play install open?
    Is it factory install seal got no build in Google play?
    Can be use in Singapore 4G?

    Answer : [Re] Inquiry for the item from skb****

    Yes. It’s China rom, Google play store is not build in. Can use sg 4g

  • Question : Inquiry for the item from yeo****Jan 22, 2020

  • Question : Inquiry related delivery from toh****Jan 22, 2020

  • Question : Inquiry related delivery from ake****Jan 21, 2020

    Hi, I bought the other day. Can I pick up from your store? I don't want to wait till Feb 6th?

    Answer : [Re] Inquiry related delivery from ake****

    Hi,your order is on delivery already,you may receive it within 2 working days,thanks!

  • Question : Inquiry related delivery from gar****Jan 21, 2020

+View all Notice, FAQ, Q&A >>
Xiaomi Handheld Electric Mop /  2000mAh / Wiper Floor Washers Rechargeable Mop[READY STOCK]
Xiaomi Handheld Electric Mop / 2000mAh / Wiper Floor Washers Rechargeable Mop[READY STOCK]
Item Q&A
  • Question : Inquiry for the item from Sod****Jan 22, 2020

  • Question : Inquiry related delivery from jas****Jan 18, 2020

    Hi Seller,
    1) Is this cordless (apart from charging) and a spray type mop?
    2) Is it new piece or pre-owned...?
    3) You have stock in Singapore? If place order for 1, how many days before I can receive it...?
    Thanks.

    Answer : [Re] Inquiry related delivery from jas****

    1. Cordless (https://www.youtube.com/watch?v=drTxqs3he9Q)
    2. Brand new
    3. Currently no stock, new batch will come in this week.
    4. delivery may take 2-3 working days

    Thanks

  • Question : Inquiry for the item from ste****Jan 17, 2020

    Is this wireless mop?

    Answer : [Re] Inquiry for the item from ste****

    Hi, yes it is,thanks!

  • Question : Inquiry from neu****Jan 12, 2020

    Hi. Possible to send it in for repair or servicing as buttons are no longer working

    Answer : [Re] Inquiry from neu****

    We dont do repair service. You can find repair shop in Sim Lim Square.

  • Question : Inquiry from put****Dec 26, 2019

+View all Notice, FAQ, Q&A >>
XIAOMI Xiaolang 2100W TDS Electric 3s Instant Heating Water Dispenser Water Fast Heating Machine
XIAOMI Xiaolang 2100W TDS Electric 3s Instant Heating Water Dispenser Water Fast Heating Machine
Item Q&A
  • Question : Inquiry for the item from 236****Jan 22, 2020

    May I know whether I can get room temperature water from the dispenser also instead of only hot water

    Answer : [Re] Inquiry for the item from 236****

    Yes can.

Xiaomi Mi CC9 PRO 6.47 Inch 4G LTE Smartphone Snapdragon 730
Xiaomi Mi CC9 PRO 6.47 Inch 4G LTE Smartphone Snapdragon 730
Item Q&A
  • Question : Inquiry for the item from ton****Jan 22, 2020

    Is this global ROM or China rom?

    Answer : [Re] Inquiry for the item from ton****

    China Rom

  • Question : Inquiry for the item from ton****Jan 22, 2020

    Is this global ROM or China rom?

    Answer : [Re] Inquiry for the item from ton****

    China Rom

  • Question : Inquiry related delivery from Mel****Jan 14, 2020

  • Question : Inquiry related delivery from 250****Jan 16, 2020

  • Question : Inquiry for the item from cho****Jan 10, 2020

    For Mi CC9, the 1 month warranty is come from Xiaomi China or Xiaomi SPore?

    Answer : [Re] Inquiry for the item from cho****

    have stock on hand? what is the waiting time frame for shipping if no stock on hand?

    Question : [Re] Inquiry for the item from cho****

    Hi, it's pre-order,need to wait around 5 days.The warranty for our shop only,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Airdots Earbuds 2019 Latest New Model 12-hour long battery life READY STOCK
Xiaomi Redmi Airdots Earbuds 2019 Latest New Model 12-hour long battery life READY STOCK
Item Q&A
  • Question : Inquiry for the item from Zhi****Jan 22, 2020

    Just to check, does the item come with a charging cable or i need to purchase it seperately?

    Answer : [Re] Inquiry for the item from Zhi****

    Redmi Brand did not come with charging cable

  • Question : Inquiry for the item from csp****Jan 18, 2020

    Hi

    When will the stock for airdot 2019 arrive?

    Answer : [Re] Inquiry for the item from csp****

    Hi, ready stock,thanks!

  • Question : Inquiry for the item from vwy****Jan 07, 2020

    I have paired the item, however the left side of the dot has not sound. Please advise.

    Answer : [Re] Inquiry for the item from vwy****

    Hi, sorry for that!You can take it back to our shop within 7 dayswe'll check first,thanks!

    Question : [Re] Inquiry for the item from vwy****

    CAn provide the location & operating hours?

    Answer : [Re] Inquiry for the item from vwy****

    Hi,our position is Junjie industrial building,153 kampong ampat#04-02,368326,Monday to Saturday,Operating hours : 11a.m. - 6p.m. Close on Sunday and public holiday.Thank you!

    Question : [Re] Inquiry for the item from vwy****

    ok will come on Saturday

    Answer : [Re] Inquiry for the item from vwy****

    Well noted. See you soon.

  • Question : Inquiry for the item from ran****Dec 26, 2019

    Is there ready stock?

    Answer : [Re] Inquiry for the item from ran****

    Yes

  • Question : Inquiry for the item from jng****Dec 24, 2019

    Hi. What is the cable to use for charging AirDots? I couldn’t plug in with the usual cable for xiaomi phone.

    Answer : [Re] Inquiry for the item from jng****

    Hi, normal micto usb cable,thanks!

+View all Notice, FAQ, Q&A >>
XIAOMI NOTEBOOK AIR 12.5 INCH 13.3 INCH / 15.6 INCH /  PRO 15.6 INCH / Gaming laptop/ 2019NEW
XIAOMI NOTEBOOK AIR 12.5 INCH 13.3 INCH / 15.6 INCH / PRO 15.6 INCH / Gaming laptop/ 2019NEW
Item Q&A
  • Question : Inquiry related delivery from iro****Jan 20, 2020

    When does usually the parcel arrive

    Answer : [Re] Inquiry related delivery from iro****

    Hi, 2 to 3 working days by Qxpress,thanks!

    Question : [Re] Inquiry related delivery from iro****

    Is it possible to have it delivered on a specific date and if so how?

    Answer : [Re] Inquiry related delivery from iro****

    No, it depend on Qxpress.

  • Question : Inquiry for the item from hsi****Dec 31, 2019

  • Question : Inquiry for the item from tay****Dec 23, 2019

    Hi, can I find out if you can convert to English OS at additional cost (how much?) without having to send it to other repair shop? Also what happens to the Microsoft office like word, excel, ppt, adobe reader etc? Thanks!

    Answer : [Re] Inquiry for the item from tay****

    Hi, sorry we can not change the OS,thanks!

  • Question : Inquiry for the item from xfi****Dec 20, 2019

  • Question : Inquiry from nok****Dec 17, 2019

    Hi I just received my xiaomi notebook air today. How can I convert the language Chinese to English.

    Answer : [Re] Inquiry from nok****

    Hi, you may need to go to other repair shop to change the OS,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Scishare Electric Milk Frother Cappuccino Shaker Steamer Jugs Machine Pitcher Automatic Foam
Xiaomi Scishare Electric Milk Frother Cappuccino Shaker Steamer Jugs Machine Pitcher Automatic Foam
Item Q&A
  • Question : Inquiry for the item from Sab****Jan 15, 2020

  • Question : Inquiry for the item from Sab****Dec 22, 2019

    Hi, I bought this in Nov, just slightly more than 1 mth, used a few times and it no longer can heat up milk. How can I get it repaired?

    Answer : [Re] Inquiry for the item from Sab****

    Hi, you can take it back to our shop if it's under the warranty,we'll check first,thanks!

    Question : [Re] Inquiry for the item from Sab****

    Hi, already mentioned I bought it since Nov. how long is your warranty?

    Answer : [Re] Inquiry for the item from Sab****

    Hi, one month warranty for our shop,thanks!

    Question : [Re] Inquiry for the item from Sab****

    May I know where is your shop location? If it’s far, I’ll courier the item to you.

    Answer : [Re] Inquiry for the item from Sab****

    Hi,our position is Junjie industrial building,153 kampong ampat#04-02,368326,Monday to Saturday,Operating hours : 11a.m. - 6p.m. Close on Sunday and public holiday.Thank you!

    Question : [Re] Inquiry for the item from Sab****

    Hi, I have sent it back to you. The courier came to pick this morning. Please revert once you’ve received it. Thanks

    Answer : [Re] Inquiry for the item from Sab****

    Noted,thanks!

    Question : [Re] Inquiry for the item from Sab****

    Hi, any updates? The spoilt item was delivered on 30/12/19 via qexpress and well received on your side

    Answer : [Re] Inquiry for the item from Sab****

    Have attached a screenshot of the tracking.

    Question : [Re] Inquiry for the item from Sab****

    Hi, you can apply refund from Qoo10,thanks!

    Answer : [Re] Inquiry for the item from Sab****

    Hi, can’t apply. As mentioned item was bought in Nov. and you said it is covered u see one month warranty! If can’t apple for refund, please send me a new one

    Question : [Re] Inquiry for the item from Sab****

    Hi, can we have your address,can not check your order number,thanks!

    Answer : [Re] Inquiry for the item from Sab****

    Replied above. Thanks

    Question : [Re] Inquiry for the item from Sab****

    Noted,will ship out ASAP,thanks!

  • Question : Inquiry for the item from Sab****Nov 03, 2019

  • Question : Inquiry for the item from iml****Oct 02, 2019

    Hi does this come with a 3 pin plug suitable for Singapore?

    Answer : [Re] Inquiry for the item from iml****

    Hi, it's China 2 pin plug,if you want the adapter you can leave memo when you check out,we'll give you for free,thank you!

  • Question : Inquiry from che****Aug 27, 2019

2019 NEW Xiaomi Dreame Dreame Hair Dryer
2019 NEW Xiaomi Dreame Dreame Hair Dryer
Item Q&A
  • Question : Inquiry for the item from yeo****Jan 19, 2020

    Can I know what is the plug type ? UK 3 pin plug or the 2 pin type ?

    Answer : [Re] Inquiry for the item from yeo****

    Hi, it's China 2 pin plug,if you want the adapter you can leave memo when you check out,we'll give you for free,thank you!

  • Question : Inquiry for the item from lee****Dec 11, 2019

    What's the actual weight of the vacuum cleaner? Do you sell the vacuum cleaner lithium battery separately?

    Answer : [Re] Inquiry for the item from lee****

    Hi, around 1.3kg and we don't sell the battery,thanks!

  • Question : Inquiry for the item from con****Nov 30, 2019

  • Question : Inquiry for the item from ayu****Nov 30, 2019

    Does the vacuum cleaner need filter refills? Ie filter paper or replacement filters every few months

    Answer : [Re] Inquiry for the item from ayu****

    HI, official website did not mention it,you can check on google or youtube,thanks!

  • Question : Inquiry from lov****Nov 26, 2019

    hello i’m interested to get the vacuum, but i’d like to find out how the warranty would work? the one month warranty is only for you shop right, so after one month would the warranty be with the local xiaomi stores?

    Answer : [Re] Inquiry from lov****

    Hi, one month warranty for our shop only,no local warranty,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Mi Band 4 / Mi Band 3* Smart Watch * Fitness Watch
Xiaomi Mi Band 4 / Mi Band 3* Smart Watch * Fitness Watch
Item Q&A
  • Question : Inquiry for the item from fai****Jan 19, 2020

    Hi Seller, if I order xiaomi band 4 today when can I receive it?
    Thanks

    Answer : [Re] Inquiry for the item from fai****

    Hi, 2 to 3 working days by Qxpress,thanks!

  • Question : Inquiry related delivery from sam****Jan 14, 2020

    Hii My is Order no. 312810040. Ordered today, can u pls tell when it will be dispatched ?

    Thanks

    Answer : [Re] Inquiry related delivery from sam****

    HI, will ship out tomorrow,thanks!

    Question : [Re] Inquiry related delivery from sam****

    Ok Thank you.

    Answer : [Re] Inquiry related delivery from sam****

    Hi,your order is on delivery already,you may receive it within 2 working days,thanks!

  • Question : Inquiry for the item from pra****Jan 05, 2020

    Is this Mi band 4 global version or operating language is English?

    Answer : [Re] Inquiry for the item from pra****

    HI, it's China version,but it need to connect with your phone,the language will be English if your phone in English,thanks!

  • Question : Inquiry for the item from mad****Dec 31, 2019

    This item support English language..

    Answer : [Re] Inquiry for the item from mad****

    Hi, yes if your phone in English,thanks!

    Question : [Re] Inquiry for the item from mad****

    Yes , I am using iphone. If I order today when can you deliver the item please let me know.

    Answer : [Re] Inquiry for the item from mad****

    Hi, 2 to 3 working days by Qxpress,thanks!

  • Question : Inquiry for the item from eug****Jan 02, 2020

    Does it support Apple iPhone and does it support Whatsapp messaging?

    Answer : [Re] Inquiry for the item from eug****

    Yes, you just need to download th Xiaomi Apps (Mi fit) to sync the phone with Mi Band 4.

    It can read the whatsapp messages and notifications.

+View all Notice, FAQ, Q&A >>
Xiaomi Redmi Airdots Earbuds 2019 Latest New Model 12-hour long battery life READY STOCK
Xiaomi Redmi Airdots Earbuds 2019 Latest New Model 12-hour long battery life READY STOCK
Item Q&A
  • Question : Inquiry for the item from isa****Jan 18, 2020

    Hi,

    I ordered a xiaomi redmi air dots last year. But forgot to collect it from the store. Now I cannot find it in my store. Please assist in this issue. Thank you.

    Answer : [Re] Inquiry for the item from isa****

    Hi, we can not find your order,you can contact Qoo10 for help,thanks!

  • Question : Inquiry for the item from che****Jan 18, 2020

    Hi,
    Can I go to your shop and buy directly by today?
    And is it authentic redmi airdots?

    Answer : [Re] Inquiry for the item from che****

    HI, yes can,but online is cheaper,thanks!

  • Question : Inquiry for the item from blu****Jan 16, 2020

  • Question : Inquiry for the item from Pua****Jan 06, 2020

    I like to purchase 10 of the air dots. Do u have a promotion price for 10?

    Answer : [Re] Inquiry for the item from Pua****

    Hi, the price is cheaper online,thanks!

  • Question : Inquiry for the item from aro****Jan 02, 2020

+View all Notice, FAQ, Q&A >>
Xiaomi Deerma DEM - HS006 Foldable Handheld Garment Steamer - White
Xiaomi Deerma DEM - HS006 Foldable Handheld Garment Steamer - White
Item Q&A
  • Question : Inquiry for the item from A-c****Jan 18, 2020

  • Question : Inquiry for the item from ale****Dec 16, 2019

    Hi is it the SG plug or China plug?

    Answer : [Re] Inquiry for the item from ale****

    Hi, it's China 2 pin plug,if you want the adapter you can leave memo when you check out,we'll give you for free,thank you!

  • Question : Inquiry related delivery from iva****Dec 16, 2019

    Am i able to receive it by wednesday 18dec if i order it today?

    Answer : [Re] Inquiry related delivery from iva****

    Hi, need 2 to 3 working days by Qxpress,thanks!

  • Question : Inquiry from 239****Nov 12, 2019

    Hi, does it come with the storage box as indicated in your description?

    Answer : [Re] Inquiry from 239****

    Hi yes the storage box will be incluede. thank you

  • Question : Inquiry related delivery from hon****Oct 11, 2019

    If I order today, can I self collect tomorrow morning?

    Answer : [Re] Inquiry related delivery from hon****

    HI, yes can,it's ready stock,thank you!

+View all Notice, FAQ, Q&A >>
Xiaomi Mi Body Fat Smart Scale White  SG Seller  [NEW]
Xiaomi Mi Body Fat Smart Scale White SG Seller [NEW]
Item Q&A
  • Question : Inquiry for the item from Mis****Jan 17, 2020

  • Question : Inquiry for the item from cla****Jan 13, 2020

    Hi must I connect to the app to see the information ? What about just the information on weight ? Do I still need the app?

    Answer : [Re] Inquiry for the item from cla****

    need to sync with the app for first time.
    weight will display on the scale surface.

  • Question : Inquiry for the item from nin****Jan 11, 2020

    Can it get the 13data point as photo?

    Answer : [Re] Inquiry for the item from nin****

    Hi, yes can,thanks!

  • Question : Inquiry for the item from tom****Jan 03, 2020

    Hi, is the weighting scale which will measure body fat, bmi as well?

    Answer : [Re] Inquiry for the item from tom****

    Hi, yes it is,thanks!

  • Question : Inquiry related delivery from 262****Dec 27, 2019

+View all Notice, FAQ, Q&A >>
Xiaomi Walking Pad Smart Treadmill [AUCTION]
Xiaomi Walking Pad Smart Treadmill [AUCTION]
Item Q&A
  • Question : Inquiry for the item from zoy****Jan 16, 2020

  • Question : Inquiry related delivery from fat****Jan 12, 2020

    hi
    i'm interested to buy this.
    is there delivery for the treadmill? there's no option for it

    Answer : [Re] Inquiry related delivery from fat****

    Hi, store pick up only,thanks:)

  • Question : Inquiry for the item from 237****Dec 19, 2019

  • Question : Inquiry for the item from 237****Dec 15, 2019

  • Question : Inquiry related delivery from ko.****Nov 11, 2019

    hi, do you do delivery to residential? i cannot self collect.

    Answer : [Re] Inquiry related delivery from ko.****

    Hi, sorry store pick up only,thanks!

+View all Notice, FAQ, Q&A >>
Xiaomi Airdots Pro 2 Mi True Wireless Earphone 2 TWS Earphone Air 2 LHDC Tap Control Dual MIC ENC
Xiaomi Airdots Pro 2 Mi True Wireless Earphone 2 TWS Earphone Air 2 LHDC Tap Control Dual MIC ENC
Item Q&A
  • Question : Inquiry for the item from xxi****Jan 15, 2020

    How to set up? I can't pick up calls

    Answer : [Re] Inquiry for the item from xxi****

    Hi, take them out,they will pair auto,then connect to the bluetooth,thanks!

  • Question : Inquiry for the item from jen****Sep 25, 2019

  • Question : Inquiry for the item from rns****Aug 07, 2019

    Do you have the item in stock now? Thank you.

    Answer : [Re] Inquiry for the item from rns****

    Hi, yes it's ready stock,thank you!

  • Question : Inquiry for the item from rns****Aug 07, 2019

    Can this item work with iphones? Thank you

    Answer : [Re] Inquiry for the item from rns****

    Hi, if the bluetooth can connect,then can,thank you!

  • Question : Inquiry for the item from yon****May 27, 2019

    Hi do you have stock for this item?

    Answer : [Re] Inquiry for the item from yon****

    Yes, it's available!

+View all Notice, FAQ, Q&A >>
[Everything at $42]Xiaomi Youpin Cleanfly Coclean - FVQ wireless handheld vacuum cleaner
[Everything at $42]Xiaomi Youpin Cleanfly Coclean - FVQ wireless handheld vacuum cleaner
Item Q&A
  • Question : Inquiry for the item from mar****Jan 13, 2020

    Can vacuum cleaner be charged at home using 240V adapter?

    Answer : [Re] Inquiry for the item from mar****

    Hi, the coclean one need a home adapter for using at home,thanks!

  • Question : Inquiry for the item from xip****Dec 23, 2019

    Hi do you allow store purchase?

    Answer : [Re] Inquiry for the item from xip****

    Hi, yes but more expensive than online,thanks!

  • Question : Inquiry for the item from kal****Dec 21, 2019

  • Question : Inquiry for the item from oce****Dec 14, 2019

    Can I receive it by Tuesday if I place order now?

    Answer : [Re] Inquiry for the item from oce****

    Hi, sorry for delay reply,need 2 to 3 working days for delivery,thanks!

  • Question : Inquiry for the item from cho****Jul 11, 2019

    Can it be used to suck liquid and spilled water ?

    Answer : [Re] Inquiry for the item from cho****

    Hi, can not,thank you!

    Question : [Re] Inquiry for the item from cho****

    Ok noted thanks!!

    Answer : [Re] Inquiry for the item from cho****

    Thank you!

+View all Notice, FAQ, Q&A >>
Xiaomi Mijia Bedside Lamp Bluetooth App Control WiFi Connection * Bedside Lamp 2  *
Xiaomi Mijia Bedside Lamp Bluetooth App Control WiFi Connection * Bedside Lamp 2 *
Item Q&A
  • Question : Inquiry for the item from chr****Jan 13, 2020

    Is the lamp cordless and rechargeable?

    Answer : [Re] Inquiry for the item from chr****

    Hi, can not..need to use cable,thanks!

  • Question : Inquiry for the item from wil****Feb 19, 2019

    Hi seller

    Do u have stock of xiaomi bedside lamp or lamp 2?

    Answer : [Re] Inquiry for the item from wil****

    Ya, we have.

  • Question : Inquiry for the item from tee****Dec 15, 2018

  • Question : Inquiry for the item from sun****Sep 27, 2018

    This is gen 1 or gen 2? Gen 2 is also a Bluetooth gateway.

    Answer : [Re] Inquiry for the item from sun****

    Hi,sorry we don't know it's gen1 or gen2,we only have this kind of lamp,thank you!

  • Question : Inquiry for the item from rec****Jun 24, 2018

    hi power plug is china or spore 3 pin?

    Answer : [Re] Inquiry for the item from rec****

    China plug

Xiaomi Mijia LCD Writing Tablet Board Electronic Blackboard Handwriting Pad Graphics Board Baby
Xiaomi Mijia LCD Writing Tablet Board Electronic Blackboard Handwriting Pad Graphics Board Baby
Item Q&A
  • Question : Inquiry for the item from des****Jan 11, 2020

    Hi there. When would ur 13.5 inch restock?

    Answer : [Re] Inquiry for the item from des****

    only have 10"

  • Question : Inquiry for the item from 243****Dec 26, 2019

    Hi, may i know if this authenic? anyway to verifiy if i purchase this item? lastly, is there any partial erase function? hope to hear from you soon, thx

    Answer : [Re] Inquiry for the item from 243****

    Hi, no verify code on the box but we can confirm our products are authentic.And can not partial erase,thanks!

  • Question : Inquiry for the item from bri****Dec 22, 2019

    Hi Sir/Madam,

    I would like to purchase 1 xiaomi LCD writing tablet.
    Can I collect it at your shop tomorrow, 23 Dec before 6pm?

    Hope to hear from you soon.

    Thanks and Regards,
    Brian Sim

    Answer : [Re] Inquiry for the item from bri****

    Sure can. Thank you. :)

  • Question : Inquiry related delivery from awa****Dec 18, 2019

    Hi, do you have stock for the lcd tablet? Can I collect from your shop at junjie building?

    Answer : [Re] Inquiry related delivery from awa****

    Hi, yes can,thanks!

100% Authentic ★Xiaomi Powerbank 3  2019 LATEST!!★  and other capacity !  [Qoo10 Best Se
100% Authentic ★Xiaomi Powerbank 3 2019 LATEST!!★ and other capacity ! [Qoo10 Best Se
Item Q&A
  • Question : Inquiry for the item from lon****Jan 11, 2020

    Do u have the newer version for xiaomi 20000mAh powerbank?

    Answer : [Re] Inquiry for the item from lon****

    Yes, 20k Gen 3 White.

  • Question : Inquiry for the item from chw****Sep 10, 2019

  • Question : Inquiry related delivery from dia****Apr 20, 2019

    May i ask how come your price for the xiaomi powerbank is more expensive on this listing compared to another listing on your store. Both are the same model but different price. The price diff is around $8-9.

    Are prices quote anyhow or there is a standard price for all products?

    Kindly advise, thanks!

    Answer : [Re] Inquiry related delivery from dia****

    Hi,you can purchase the cheaper one,it's daily deal promo,thank you!

  • Question : Inquiry related delivery from jlf****Feb 17, 2019

    Hi,
    Is there an option to pick up from store at sim lim?

    Answer : [Re] Inquiry related delivery from jlf****

    Hi pick up at jun jie industrial building

    Question : [Re] Inquiry related delivery from jlf****

    hi, can i check if i place order today after 6pm, can i collect tomorrow at jun jie industrial building? are you open till 6pm this sat (tomorrow)?

    Answer : [Re] Inquiry related delivery from jlf****

    Sorry..collection on Sat not tomorrow (fri)

    Question : [Re] Inquiry related delivery from jlf****

    yes it's ready stock,you can come down for collection after you purchase,thank you!

  • Question : Inquiry for the item from val****Jan 10, 2019

    Is there any warranty for the powerbank?

    Answer : [Re] Inquiry for the item from val****

    7 days one to one exchange,thank you!

    Question : [Re] Inquiry for the item from val****

    And after 7 days? No more warranty period?

    Answer : [Re] Inquiry for the item from val****

    Hi,yes 7 days,thank you!

+View all Notice, FAQ, Q&A >>
Xiaomi Lofans YZP-7878 Cordless Electric Steam Iron /Portable Clothes Brushes Wrinkle Sterilization
Xiaomi Lofans YZP-7878 Cordless Electric Steam Iron /Portable Clothes Brushes Wrinkle Sterilization
Item Q&A
  • Question : Inquiry related cancel and refund from chu****Jan 09, 2020

    Where is return address ?

    What time and days is your operations hours?

    Answer : [Re] Inquiry related cancel and refund from chu****

    Hi,our position is Junjie industrial building,153 kampong ampat#04-02,368326,Monday to Saturday,Operating hours : 11a.m. - 6p.m. Close on Sunday and public holiday.Thank you!

Xiaomi bluetooth Round Speaker 2 /Square Box Speaker 2★ReadyStock★
Xiaomi bluetooth Round Speaker 2 /Square Box Speaker 2★ReadyStock★
Item Q&A
  • Question : Inquiry for the item from sha****Jan 08, 2020

    Hi can I check when are you going to restock the square box speaker? Thank you.

    Answer : [Re] Inquiry for the item from sha****

    Hi, sorry currently no stock,thanks!

  • Question : EnquiryJul 08, 2016

    What is inside the package? Cable, user manual included?

    Answer : [Re] Enquiry

    only have user manual

  • Question : DeliveryJun 08, 2016

    Hi, Just wondering if my item will be shipped out soon? My order no 103024219.

    Answer : [Re] Delivery

    Hi, already delivered

  • Question : DeliveryMay 24, 2016

    Hi,

    How long does it take for the product to be delivered?

    Thanks.

    Answer : [Re] Delivery

    2-3 days

    Question : [Re] Delivery

    HI,

    Has my product sent out for delivery?

    Thanks.

    Answer : [Re] Delivery

    Can you provide your order number

    Question : [Re] Delivery

    174829412

    Answer : [Re] Delivery

    hi, will be send out tmr

  • Question : Warranty?May 08, 2016

    Is there any warranty?

    Answer : [Re] Warranty?

    7 days in store warranty

Xiaomi Deerma Wet and Dry Multifunctional Bucket Vacuum Cleaner TJ200
Xiaomi Deerma Wet and Dry Multifunctional Bucket Vacuum Cleaner TJ200
Item Q&A
  • Question : Inquiry for the item from lit****Jan 05, 2020

    How to wash hepa filter? Washable wifh water?
    Container also washable wifh water?

    Answer : [Re] Inquiry for the item from lit****

    Hi, yes can be washed with water,thanks!

    Question : [Re] Inquiry for the item from lit****

    Need to take out heap filter for wet vaccum?

    Answer : [Re] Inquiry for the item from lit****

    Hi, official website did not mention it,you can check on google or youtube,thanks!

  • Question : Inquiry for the item from Hel****Jan 02, 2020

    Hi, do you sell the hose pipe?

    Answer : [Re] Inquiry for the item from Hel****

    Hi, sorry we don't sell it,thanks!

    Question : [Re] Inquiry for the item from Hel****

    Ok thanks

    Answer : [Re] Inquiry for the item from Hel****

    Thank you!

  • Question : Inquiry related delivery from sur****Dec 30, 2019

  • Question : Inquiry related delivery from shu****Dec 21, 2019

    Cart no.: 131591383

    I have just made payment successfully. Can I come by your store today 21 Dec to collect?

    Answer : [Re] Inquiry related delivery from shu****

    Hi, yes can,thanks!

    Question : [Re] Inquiry related delivery from shu****

    Great. thank you.

    Answer : [Re] Inquiry related delivery from shu****

    Thanks!

  • Question : Inquiry for the item from sta****Oct 08, 2019

[GROUPBUY]Latest Xiaomi Mi Pad 4 *Mi Pad 4 PLUS *  WIFI/LTE * 4GB+64GB * 6000 mAh battery
[GROUPBUY]Latest Xiaomi Mi Pad 4 *Mi Pad 4 PLUS * WIFI/LTE * 4GB+64GB * 6000 mAh battery
Item Q&A
  • Question : Inquiry for the item from bee****Jan 04, 2020

  • Question : Inquiry for the item from j2c****Nov 15, 2019

  • Question : Inquiry for the item from ngh****Apr 07, 2019

    Hi this tablet have additional memory card slot?

    Answer : [Re] Inquiry for the item from ngh****

    Yes have,thank you!

    Question : [Re] Inquiry for the item from ngh****

    Can slot up to how many GB memory card?

    Answer : [Re] Inquiry for the item from ngh****

    most 256GB,thank you!

  • Question : Inquiry for the item from myd****Mar 29, 2019

    Mi Pad Plus 64GB LTE/WIFI got OTG support? Thanks.

    Answer : [Re] Inquiry for the item from myd****

    Hi,if xiaomi official release,then you can update,thank you!

  • Question : Inquiry for the item from ohp****Mar 20, 2019

    Hi

    What's the weight of the above.

    Appreciate if you can help.

    Thanks

    Answer : [Re] Inquiry for the item from ohp****

    Which model?Mi pad 4 or mi pad 4 plus?