Q&A board

Q & A Lists
Item Question & Answer
Ninja Blender Auto-IQ Blender (BL480) / 1000 watts / juicer / patented blade / smoothie
Ninja Blender Auto-IQ Blender (BL480) / 1000 watts / juicer / patented blade / smoothie
Item Q&A
  • Question : Inquiry for the item from the3rascalsMay 08, 2021

  • Question : Inquiry for the item from t_weishanMay 06, 2021

  • Question : Inquiry for the item from leeck1971Mar 15, 2021

    Hi, does your company sell the replacement blades, cups and other parts? Currently, I've to get them online from overseas now. Thanks!

    Answer : [Re] Inquiry for the item from leeck1971

    Hello, We certainly do - you can purchase online at ninjkitchen.sg

    Question : [Re] Inquiry for the item from leeck1971

    ninjakitchen.sg

  • Question : Inquiry for the item from lin_wee2004Feb 28, 2021

    Hi do you have the ninja pro blender BL610?

    Answer : [Re] Inquiry for the item from lin_wee2004

    Hello, Thank you for your enquiry. We do not range this model number. I apoloigise for any inconvenience felt

  • Question : Inquiry for the item from esww_mymyFeb 26, 2021

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Ninja Air Grill AG301 5in1 Indoor Electric Countertop Cyclonic Grill Air Fry Roast Bake Dehydrate
Ninja Air Grill AG301 5in1 Indoor Electric Countertop Cyclonic Grill Air Fry Roast Bake Dehydrate
Item Q&A
  • Question : Inquiry for the item from atjetjeMay 04, 2021

    Pleade advice I saw in you tube we get a stainless stell grill rack also is this one included

    Answer : [Re] Inquiry for the item from atjetje

    Hello, thank you for your enquiry. The Ninja Air Grill AG301 comes with the following accessories included

    Question : [Re] Inquiry for the item from atjetje

    We will have additional accessories available for purchase on our website ninjakitchen.sg in early June also

    Answer : [Re] Inquiry for the item from atjetje

    Will the smart one come soon the one with thermometer

    Question : [Re] Inquiry for the item from atjetje

    I want to purchase the ninja foodie pro this is the one I am lookinng for. Will you carry it ib singapore

    Answer : [Re] Inquiry for the item from atjetje

    Helo ? Will u carry this one in future

  • Question : Inquiry for the item from atjetjeMay 03, 2021

    Why I can not the shop coupon

    Answer : [Re] Inquiry for the item from atjetje

    Hello, Thank you for your message. Could you please elaborate on your enquiry?

    Question : [Re] Inquiry for the item from atjetje

    Hai I can not use the 10 coupon and apply it on my checkout

    Answer : [Re] Inquiry for the item from atjetje

    Hello, Ensure the coupon has downloaded and applied into your account. You can check this by looking under My Qoo10> Coupon> Shop Coupon

    If you are still experiencing troubles please sign out and sign back in to refresh.

  • Question : Inquiry for the item from JoApr 25, 2021

  • Question : Inquiry for the item from antonyFeb 27, 2021

  • Question : Inquiry for the item from aisuanteoFeb 02, 2021

    May I know that the dimensions include the handle of the lid (left & right sides of the lid) ? As I have little space on my countertop.

    Answer : [Re] Inquiry for the item from aisuanteo

    Hello, Thank you for your enquiry. The approx dimensions of this unit are as followd: H=27.4cm W=35.8cm D=43.8cm

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Ninja Foodi OP300 6L Pressure Cooker / Air Fryer / Multi cooker / Slow Cooker / Grill / Bake / Steam
Ninja Foodi OP300 6L Pressure Cooker / Air Fryer / Multi cooker / Slow Cooker / Grill / Bake / Steam
Item Q&A
  • Question : Inquiry for the item from clement_jmMay 07, 2021

  • Question : Inquiry for the item from lin_wee2004May 04, 2021

    Hi for the different functions can it be done at the same time? Or I have to steam the dish I want first, once steam finish then I can roast or grill another dish?

    Answer : [Re] Inquiry for the item from lin_wee2004

    Hello, Thank you for your enquiry. The programs cannot be used simultaneously. Once finished steaming then the dish can be set to roast or grill

  • Question : Inquiry for the item from vfranciskaApr 18, 2021

    HI,

    Will you bring in to SG the newer version of OP400?

    Thanks

    Answer : [Re] Inquiry for the item from vfranciska

    Hello, Thank you for your enquiry. We currently have no confirmed plans on releasing further models at this stage

  • Question : Inquiry related return and exchange from cindytengApr 15, 2021

    Hi. I have emailed 3 times and called twice and not gotten a proper response on my unit. It is extremely noisy and your call center acknowledged that when I sent a video in. I was told I would be contacted for a fix or replacement but it has been more than 2 weeks and I have yet to get any concrete response. Can someone deal with this? Or is your warranty completely useless?

    Answer : [Re] Inquiry related return and exchange from cindyteng

    Hello, I apologise for this inconvenience. Could you kindly provide the email address sent from so i can locate and escalate for you

  • Question : Inquiry for the item from VanessaApr 12, 2021

    is this official from ninja singapore? is there any warrenty ?

    Answer : [Re] Inquiry for the item from Vanessa

    Hello, Yes we are the only official distributor of Ninja Kitchen Appliances for Singapore. These items come with a 12 month Manufacturers Warranty

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Ninja Blender IntelliSense System Food Processor Spiralizer Mixer Juicer Dough  (CT682)
Ninja Blender IntelliSense System Food Processor Spiralizer Mixer Juicer Dough (CT682)
Item Q&A
  • Question : Inquiry for the item from edmundymhMay 06, 2021

    Hi good morning, May I ask: is there any separater(juice and fiber)after blending

    Answer : [Re] Inquiry for the item from edmundymh

    Hello, Thank you for your message. We do not have this type of additional accesory

  • Question : Inquiry for the item from sidMar 30, 2021

  • Question : Inquiry from jenniferyapzMar 08, 2021

    Hi, My ninja broke down, I bought it in sep 2020, it shd be under warranty correct? Can I check whereis the service center.

    Answer : [Re] Inquiry from jenniferyapz

    Hello, Thank you for your message. I apologise for this inconvenience. Can you kindly send an email with a brief description and possibly photo/video highlighting the concern so we may investigate further for you.
    Please send to customerservice@mann-noble.com

  • Question : Inquiry from VeganCultistJunkieDec 14, 2020

  • Question : Inquiry related return and exchange from mussie90Dec 12, 2020

    Hi Ninja Kitchen,

    Just received the product with cracks on the blenders jug.
    Attached photo for your reference.

    Please feel free to contact me at 83380680 for any clarifications.

    Thank you.

    Answer : [Re] Inquiry related return and exchange from mussie90

    Hello, Thankyou for your enquiry. I apologise for this inconvenience. Could you kindly send some images or a short video to customerservice@mann-noble.com ATTN: Chantelle for me to review and arrange a solution for you

+View all Notice, FAQ, Q&A >>
Ninja Food Processor with Auto-iQ BN650 with 850W 2.1L Bowl
Ninja Food Processor with Auto-iQ BN650 with 850W 2.1L Bowl
Item Q&A
  • Question : Inquiry related delivery from zoeApr 30, 2021

  • Question : Inquiry for the item from monster_qzaiApr 11, 2021

  • Question : Inquiry for the item from piyopiyo2199Apr 23, 2021

    Dear Ninja team,

    Is this food processor good enough to make peanut/almond/ cashew nut butter?
    I use Tefal blender, my motor burnt up.

    Thanks, Grace

    Answer : [Re] Inquiry for the item from piyopiyo2199

    Hello, thank you for your enquiry. This item has Auto IQ One Touch Intelligence delivers 4 food processing functions at the touch of a button –Chop, Puree, Slice & Mix.

    Question : [Re] Inquiry for the item from piyopiyo2199

    BN650 Functions

    Answer : [Re] Inquiry for the item from piyopiyo2199

    So can use to make peanut butter?

    Question : [Re] Inquiry for the item from piyopiyo2199

    Hello, Yes this can be used for puree nuts and grains. Just be mindful of recipe alterations that may be needed so it does not have a coarse texture

  • Question : Inquiry for the item from Stephanieang155Apr 12, 2021

  • Question : Inquiry for the item from RajApr 05, 2021

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Ninja Foodi Cold Hot Blender 1000W | Cook Hot Soups | Crush Frozen Drinks | HB150 Glass Pitcher
Ninja Foodi Cold Hot Blender 1000W | Cook Hot Soups | Crush Frozen Drinks | HB150 Glass Pitcher
Item Q&A
  • Question : Inquiry for the item from lordring888May 01, 2021

    Hi Seller,
    Can preset timer to blend few hours later?

    Answer : [Re] Inquiry for the item from lordring888

    Hello, Thank you for your message. this does not have a delay timer setting included

  • Question : Inquiry for the item from lordring888May 01, 2021

    Hi Seller,
    Can preset timer to blend few hours later?

    Answer : [Re] Inquiry for the item from lordring888

    Hello, Thank you for your message. This does not have a delay setting on it

  • Question : Inquiry from teewei75Apr 08, 2021

    How does warranty works? I received the set but did not see warranty card. THanks

    Answer : [Re] Inquiry from teewei75

    Hello, Congratulations on your purchase and its arrival. Please kindly register your warranty on our website here: ninjakitchen.sg/apps/product-registration

Ninja Foodi Airfryer Deluxe XXL 5.2 Litre (AF160)
Ninja Foodi Airfryer Deluxe XXL 5.2 Litre (AF160)
Item Q&A
  • Question : Inquiry for the item from deadrevoltaApr 24, 2021

    hi,

    Am looking for air fryer.
    Saw that your OP300 have many other function plus air fryer cooking. Is OP300 air fryer work the same as this and create same quality of food as this?

    If yes, I may consider OP300 as i just need to pay 150 more to have many other function.

    Answer : [Re] Inquiry for the item from deadrevolta

    Hello, Thank you for your enquiry.

    This does have an Air Fryer function however it is not its main function, Its Air Fryer function is very capable and produces beautiful food however our AF160 Air Fryer is a better Air Fryer in comparison to the OP300 Multicooker.

    In saying this though - the OP300 has an amazing Air Fryer function as well as Slow Cook, Pressure Cook, Sear/Saute and Roasting

  • Question : Inquiry for the item from XxxApr 12, 2021

    Hi, does it come with the crispier plate? Thanks

    Answer : [Re] Inquiry for the item from Xxx

    Hello, Yes this item comes with Crisper Plate

  • Question : Inquiry for the item from macApr 05, 2021

  • Question : Inquiry for the item from pmmj_maoFeb 17, 2021

  • Question : Inquiry for the item from etJan 30, 2021

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Ninja Blender Vacuum Blender (BL580) | 1000 Watts | Mixer / Juicer / Nutrient Extraction
Ninja Blender Vacuum Blender (BL580) | 1000 Watts | Mixer / Juicer / Nutrient Extraction
Item Q&A
  • Question : Inquiry for the item from llingApr 15, 2021

  • Question : Inquiry for the item from lightmage03Mar 26, 2021

    Hi just to confirm , this set comes with the fresh vac right ?

    Answer : [Re] Inquiry for the item from lightmage03

    Hello, Yes this does

  • Question : Inquiry from pcc_5791Mar 03, 2021

  • Question : Inquiry for the item from davidlohFeb 24, 2021

  • Question : Inquiry for the item from acyk85Nov 16, 2020

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*No.1 Brand in USA* Shark Vacuum Cleaner Anti Hair Wrap Cordless with Flexology (IZ202)
*No.1 Brand in USA* Shark Vacuum Cleaner Anti Hair Wrap Cordless with Flexology (IZ202)
Item Q&A
  • Question : Inquiry for the item from bernardlim_diApr 10, 2021

    What's the warranty period?

    Answer : [Re] Inquiry for the item from bernardlim_di

    Can confirm it is 2 years warranty pls?

    Question : [Re] Inquiry for the item from bernardlim_di

    Hello, Thank you for your enquiry. The IZ202SM comes with a LIMITED WARRANTY •
    VACUUM: THREE (3)YEARS •
    BATTERY: TWO (2) YEARS

  • Question : Inquiry for the item from liyong121Apr 03, 2021

    Do you sell additional swappable battery?

    Answer : [Re] Inquiry for the item from liyong121

    Hello, Yes these are available on our website sharkclean.sg

  • Question : Inquiry related delivery from deanelderMar 22, 2021

  • Question : Inquiry from LemonFeb 24, 2021

  • Question : Inquiry for the item from tropicalgal_91Nov 28, 2020

*No.1 Brand in USA*  Shark WANDVAC™ Cordless Handheld Vacuum Cleaner (WV203) Lightweight / Powerful
*No.1 Brand in USA* Shark WANDVAC™ Cordless Handheld Vacuum Cleaner (WV203) Lightweight / Powerful
Item Q&A
  • Question : Inquiry for the item from rachyehJan 29, 2021

    Does it come with local warranty?

    Answer : [Re] Inquiry for the item from rachyeh

    Hello yes it comes with 2 year local warranty

  • Question : Inquiry for the item from rachyehJan 29, 2021

    Does it come with warranty?

    Answer : [Re] Inquiry for the item from rachyeh

    Hello, Yes this item comes with a 2 year Local warrany