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Q & A Lists
Item Question & Answer
Local Stocks |Beer TowerDispenser (3L) GREEN Color only |Great for Party!!🍺🍺🍺
Local Stocks |Beer TowerDispenser (3L) GREEN Color only |Great for Party!!🍺🍺🍺
Item Q&A
  • Question : Inquiry for the item from cha****Dec 15, 2019

    It's 2 for $39.90?

    Answer : [Re] Inquiry for the item from cha****

    hi, per pcs is $39.90

    Question : [Re] Inquiry for the item from cha****

    Ic.... Cos it says 2pc promo mah, $39.90

  • Question : Inquiry related delivery from sla****Dec 03, 2019

    Hi if I order this when can I receive it by? Cos I need it urgently. Thanks

    Answer : [Re] Inquiry related delivery from sla****

    Hi, if you order after 10am, it will be shipped out next business day. After it is shipped out, it will reach you within 2-3days

    Question : [Re] Inquiry related delivery from sla****

    Okay if I order this kind send over soon as I need it urgently. Appreciate if

    Answer : [Re] Inquiry related delivery from sla****

    Kindly confirm. Thanks

    Question : [Re] Inquiry related delivery from sla****

    Kindly confirm. Thanks

    Answer : [Re] Inquiry related delivery from sla****

    HI, your items are packed. Awaiting for Qxpress pick up today.

    Question : [Re] Inquiry related delivery from sla****

    Thank you so much. Appreciate it. Kindly leave item on shoe rack if no one is home. Thanks

    Answer : [Re] Inquiry related delivery from sla****

    Thank you. This is handle by 3rd party logistic Qxpress. Usually they will call you. Pls inform driver when they call you as we are unable to inform the driver. I have also see that you have left a note for them to leave it at the shoe rack.

[FROM $11.60 PER PACK} MIX AND MATCH MAMYPOKO |MERRIES |GOON BABY DIAPER!! MADE IN JAPAN THAILANDºoº
[FROM $11.60 PER PACK} MIX AND MATCH MAMYPOKO |MERRIES |GOON BABY DIAPER!! MADE IN JAPAN THAILANDºoº
Item Q&A
  • Question : Inquiry for the item from Lpc****Dec 15, 2019

  • Question : Inquiry for the item from and****Dec 12, 2019

    Still have stock for mammy poko xl?

    Answer : [Re] Inquiry for the item from and****

    Hi stocks will be in this weekend.

  • Question : Inquiry related delivery from joe****Dec 05, 2019

  • Question : Inquiry for the item from nws****Nov 13, 2019

  • Question : Inquiry for the item from mst****Oct 25, 2019

+View all Notice, FAQ, Q&A >>
tomtoc |Ultra Slim Carrying Case Fit for Nintendo Switch 10 Game Cartridges Slot Milita | 2nd Gen
tomtoc |Ultra Slim Carrying Case Fit for Nintendo Switch 10 Game Cartridges Slot Milita | 2nd Gen
Item Q&A
  • Question : Inquiry for the item from xin****Dec 15, 2019

    Hi, does this case fit gen 1 Nintendo switch with those transparent case on?

    Answer : [Re] Inquiry for the item from xin****

    hi, it may fit those very slim case, but will be slightly snugly. if the case is too big, it may not fit.

  • Question : Inquiry for the item from alw****Dec 10, 2019

Free Gift with purchase!! WOWO GINGER SHAMPOO| Hair Loss Dandruff Oily scalp Cure | WOUWOU / WO WO
Free Gift with purchase!! WOWO GINGER SHAMPOO| Hair Loss Dandruff Oily scalp Cure | WOUWOU / WO WO
Item Q&A
  • Question : Inquiry related delivery from rac****Dec 02, 2019

    Hi.. I am enquiring about my shipment. I did not receive any updates from you about my shipment at all. Did you receive my order?

    Answer : [Re] Inquiry related delivery from rac****

    Hi, we have already sent out. Let me check with warehouse and update you.

    Question : [Re] Inquiry related delivery from rac****

    Hi, I still did not get any feedback from you on this. Should I cancel the order of you do not have stocks anymore?

    Answer : [Re] Inquiry related delivery from rac****

    Hi, sorry. Your orders were not picked up by Qxpress. We will ship it out by tomorrow.

  • Question : Inquiry for the item from ire****Sep 25, 2019

    Hi,what are the ingredients for this shampoo ?Are there sodium lauryl/laureth sulfate or paraben in it?Thanks

    Answer : [Re] Inquiry for the item from ire****

    Hi, our products does not contain any SLS.
    They are made with Pure Ginger Extract, Jojoba Oil, Avocado oil & Seaweed Extract
    -Effectively cleanses stubborn silicone oil accumulated on hair scalp,treats Oily/itchy scalp,dandruff,hair loss,hair breakage,balding and other hair issues
    - Suitable for All Hair Types
    - Suitable for All Ages
    - Suitable for Pregnant Ladies, Confinement Mummies and Breastfeeding Mummies

MIX AND MATCH MERRIES TWIN GIANT PACK MADE IN JAPAN DIAPERS
MIX AND MATCH MERRIES TWIN GIANT PACK MADE IN JAPAN DIAPERS
Item Q&A
  • Question : Inquiry for the item from ngm****Dec 11, 2019

    Hi, why is there a Cetaphil moisturizer in the photos? Is it foc?

    Answer : [Re] Inquiry for the item from ngm****

    Hi, this is not FOC.

  • Question : Inquiry for the item from xia****Dec 09, 2019

    Hi, is there a difference in the quality for the normal packaging and the jumbo version?

    Jumbo is it japan domestic version ?

    Answer : [Re] Inquiry for the item from xia****

    Hi, quality is the same. Japan domestic version. Except that the qty per pack is more for Jumbo.

    Question : [Re] Inquiry for the item from xia****

    Cutting also same ?

    Answer : [Re] Inquiry for the item from xia****

    Hi. Cutting is also the same

  • Question : Inquiry for the item from ffe****Oct 09, 2019

    Hi please kindly check and reply on my queries in the attached image below. Thanks

    Answer : [Re] Inquiry for the item from ffe****

    Hi, apologies for missing your msg. There is a system error, destin stocks will be in after 21 Oct, will you be willing to wait for restock?
    Are you are refering to the free gift(Free trail at artzillions)? There is a flyer with QR code, did you not receive?

    Question : [Re] Inquiry for the item from ffe****

    Hi ok please ship to me the desitin once the stock comes in on 21 Oct and update me accordingly when ship out. For the free gift, after double check the shipment box I found it. Thanks.

    Answer : [Re] Inquiry for the item from ffe****

    Hi, apologies for the late reply. Desitin shipment is delayed. Will arrived end of next week. Do you want to cancel or wait for it?

    Question : [Re] Inquiry for the item from ffe****

    Hi I can wait for it. Please ship out to me end of next week thanks.

    Answer : [Re] Inquiry for the item from ffe****

    Hi, noted with thanks

    Question : [Re] Inquiry for the item from ffe****

    Hi could you please update me when this item is shipped out? Thanks

    Answer : [Re] Inquiry for the item from ffe****

    Hi, there is a delay in shipment. It will reach early next week. Afterwhich, i will mail it out to you.

    Question : [Re] Inquiry for the item from ffe****

    Hi, can you please update me what’s the shipment status of my desitin product? It’s been almost a month since my purchase. Thanks

    Answer : [Re] Inquiry for the item from ffe****

    Hi, apologies for delay, i have just recieve stocks. Kindly send us your name and address for us to arrange delivery.

    Question : [Re] Inquiry for the item from ffe****

    Tay Fen Wei
    574A Woodlands Drive 16, 10-700, S731574

    Answer : [Re] Inquiry for the item from ffe****

    Hi, we have ship out your desitin.

    Question : [Re] Inquiry for the item from ffe****

    Hi it’s already 26 Nov now but I have not received the item. Could you share the shipment status/ tracking number? Thanks

  • Question : Inquiry for the item from gav****Nov 16, 2019

    How many pcs in total for XL tape jumbo box.

    Answer : [Re] Inquiry for the item from gav****

    Hi, there are no XL for tape.

  • Question : Inquiry for the item from fio****Nov 14, 2019

    When will you restock xl and xxl pants for normal pack?

    Answer : [Re] Inquiry for the item from fio****

    ??

    Question : [Re] Inquiry for the item from fio****

    Hi restock expected in 4th week Dec 2019.

+View all Notice, FAQ, Q&A >>
Xiaomi Mi Smart Temperature Control Kettle☕White 1.5L|Local Stock 1 Year SG Warranty 304 Stainless S
Xiaomi Mi Smart Temperature Control Kettle☕White 1.5L|Local Stock 1 Year SG Warranty 304 Stainless S
Item Q&A
  • Question : Inquiry for the item from jen****Dec 06, 2019

    Does the kettle have a keep warm mode after boiling?

    Answer : [Re] Inquiry for the item from jen****

    Hi, yes, there is keep warm feature.

  • Question : Inquiry for the item from Lwl****Nov 17, 2019

    How to register the warranty?
    Thank you

    Answer : [Re] Inquiry for the item from Lwl****

    Hi, warranty is based on the proof of purchase from our shop from qoo10. There isn’t any warranty registration.

  • Question : Inquiry for the item from gol****Oct 24, 2019

    Hello,

    Does this kettle have 3 pin connector for Singapore use, and also am I able to come today from 2pm onwards to collect?

    Thanks

    Answer : [Re] Inquiry for the item from gol****

    HI, sorry to have missed your txt. Yes, it is a 3 pin plug. Will you be dropping by tomorrow instead.

  • Question : Inquiry related delivery from rya****Oct 14, 2019

    hi i ordered. can i collect today at about 12.30pm?

    Answer : [Re] Inquiry related delivery from rya****

    Hi, Sure, pls come before 1.30pm.

  • Question : Inquiry for the item from roc****Aug 10, 2019

    Hi

    Does this have a UK plug point which works in Singaporw without the use of a adaptor?

    Answer : [Re] Inquiry for the item from roc****

    Hi, yes it is UK 3 pin plug.Do not need adaptor.

+View all Notice, FAQ, Q&A >>
[BEST PRICE in QOO10] Maybelline Waterproof / Washable Mascara / Concealer - LOCAL SELLER
[BEST PRICE in QOO10] Maybelline Waterproof / Washable Mascara / Concealer - LOCAL SELLER
Item Q&A
  • Question : Inquiry for the item from zer****Dec 02, 2019

    Hi what is expiry date for The colossal waterproof 241 mascara?

    Answer : [Re] Inquiry for the item from zer****

    Hi expiry is Dec2020

  • Question : Inquiry for the item from Que****Aug 22, 2019

  • Question : Inquiry for the item from chw****Jun 24, 2019

  • Question : Inquiry for the item from Car****May 28, 2019

    Hi, what is the expiry date for the Maybelline Volum Express The Colossal Mascara (waterproof) and the country of manufacture?

    Answer : [Re] Inquiry for the item from Car****

    Hi, expiry is Nov 2020. Made in USA

  • Question : Inquiry related delivery from xpi****Apr 18, 2019

    Hi if I order today by qxpress will u be able to pass to qxpress on Saturday?

    Answer : [Re] Inquiry related delivery from xpi****

    Hi, we are only able process delivery on next but will not be able to confirm delivery pick up by Qxpress.

    Question : [Re] Inquiry related delivery from xpi****

    When are u shipping out the order ?

    Answer : [Re] Inquiry related delivery from xpi****

    HI, your item will be shipped tomorrow.

+View all Notice, FAQ, Q&A >>
[LIMITED SETS]1 YEAR WARRANTY (Intl Version) Sony WF-1000XM3 Truly Wireless Bluetooth Earbuds.
[LIMITED SETS]1 YEAR WARRANTY (Intl Version) Sony WF-1000XM3 Truly Wireless Bluetooth Earbuds.
Item Q&A
OFFICIAL STORE Tahi Honey| New Zealand| Authentic|100% Natural|Award Winning |UMF 5+ 8+ 10+ 12+ 15+
OFFICIAL STORE Tahi Honey| New Zealand| Authentic|100% Natural|Award Winning |UMF 5+ 8+ 10+ 12+ 15+
Item Q&A
  • Question : Inquiry for the item from wai****Nov 24, 2019

    Hi,
    1) what is the best before dates for 10+ onwards?
    2) why is there a quota of 5?

    Thanks and regards

    Answer : [Re] Inquiry for the item from wai****

    Hi, best before date as follows;
    10+ Dec 2022
    12+ Oct 2022
    15+ Sep 2022

    And what do you mean by “….quota of 5"?

    Question : [Re] Inquiry for the item from wai****

    By quota, I mean you can buy only 5 per transaction, be it bundles of 3 or single bottles. I've seen them for limited stock, popular and/or heavily discounted items.

    Answer : [Re] Inquiry for the item from wai****

    hi, yes there is a limit on the number of pcs per person can purchase due to shipping fee. How many pcs do you intend to purchase? We can make adjustments on back end.

    Question : [Re] Inquiry for the item from wai****

    I see. Just curious. Yes there's a limit to free shipping at some places and i split up purchases. Good to have a choice now that the previous seller is clearing stock and not bringing in new stock because prices have gone up.

    Thanks

    Answer : [Re] Inquiry for the item from wai****

    Sure. No problem. Looking forward to your orders.

CHEAPEST TWIN PACKS on Qoo10!! Diaper Rash Creamy/Original Paste 113g MAXIMUM STRENGTH /RAPID RELIEF
CHEAPEST TWIN PACKS on Qoo10!! Diaper Rash Creamy/Original Paste 113g MAXIMUM STRENGTH /RAPID RELIEF
Item Q&A
  • Question : Inquiry for the item from nar****Nov 19, 2019

    Expiry for desitin pls both types

    Answer : [Re] Inquiry for the item from nar****

    Hi, sure.
    Blue-Oct2020
    Purple- Dec2020

  • Question : Inquiry related delivery from joe****Aug 22, 2019

    Where is my item ???? I don’t see it being shipped !!!! Almost taking a week alr!

    Answer : [Re] Inquiry related delivery from joe****

    Hi, you place an order on a Friday, Thus your items were ship out on Monday. You would likely be getting them within 1-2days. Singpost will take about 2-4 working days for delivery.

  • Question : Inquiry related delivery from suz****Jul 10, 2019

  • Question : Inquiry for the item from 261****Jun 13, 2019

    Hi, you are not the cheapest

    Answer : [Re] Inquiry for the item from 261****

    .

🎀CHEAPEST🎀Cetaphil PRO | Mix Match Cetaphil Series- Eczema Moisturizing Cream/ Cleanser / Bodywash
🎀CHEAPEST🎀Cetaphil PRO | Mix Match Cetaphil Series- Eczema Moisturizing Cream/ Cleanser / Bodywash
Item Q&A
  • Question : Inquiry for the item from cha****Oct 25, 2019

    Restocking soon For Moisturizer?

    Answer : [Re] Inquiry for the item from cha****

    hi restocks will be in end of Nov 2019.

  • Question : Inquiry for the item from vil****Oct 06, 2019

  • Question : Inquiry for the item from P10****Aug 17, 2019

    Hi Seller, may I know the expiry date of the Cetaphil Pro Dry Skin Eczema Moisturizer please.

    Answer : [Re] Inquiry for the item from P10****

    Hi, expiry date is Sep 2020.

MIX AND MATCH MERRIES SINGLE GIANT PACK MADE IN JAPAN DIAPERS
MIX AND MATCH MERRIES SINGLE GIANT PACK MADE IN JAPAN DIAPERS
Item Q&A
  • Question : Inquiry for the item from can****Oct 16, 2019

    Hi, can I check one pts meaning there 2 pts of diapers inside the box, which cost $32? Or 1pt of diapers cost $32?

    Answer : [Re] Inquiry for the item from can****

    hi, it is $32 for 1 pack

    Question : [Re] Inquiry for the item from can****

    Ok thanks

    Answer : [Re] Inquiry for the item from can****

    Thank you. and have a ggood day.

  • Question : Inquiry for the item from ski****Oct 16, 2019

    Hi how many XL pants diapers will I receive per order? 88 pieces or 44?

    Answer : [Re] Inquiry for the item from ski****

    Hi, Walker Pant, JUMBO XL, 50pcs per pack.

    (2 JUMBO packs per carton, 100pcs)

BURT BEE COLLECTION | BABY SERIES  [APPLY Qoo10 $8 Coupon]
BURT BEE COLLECTION | BABY SERIES [APPLY Qoo10 $8 Coupon]
Item Q&A
  • Question : Inquiry for the item from ber****Oct 04, 2019

Xiaomi MiJia Smart Temperature Control Kettle White[1.5L] | Local Stock | 1 Year Warranty
Xiaomi MiJia Smart Temperature Control Kettle White[1.5L] | Local Stock | 1 Year Warranty
Item Q&A
  • Question : Inquiry for the item from jus****Sep 06, 2019

    Is this using the local 3 pin plug?

    Answer : [Re] Inquiry for the item from jus****

    hi, yes it is using the local 3pin plug.

MIX AND MATCH MERRIES TRIPLE PACK MADE IN JAPAN DIAPERS From $15.33 PER PACK
MIX AND MATCH MERRIES TRIPLE PACK MADE IN JAPAN DIAPERS From $15.33 PER PACK
Item Q&A
  • Question : Inquiry for the item from yun****Aug 08, 2019

    Hihi seller..
    I thought I saw add on is 54 cents? Why now increased to 5.90?

    Answer : [Re] Inquiry for the item from yun****

    Hi, promotion is over. Thus increase.

  • Question : Inquiry for the item from ah_****Aug 07, 2019

  • Question : Inquiry for the item from tea****Aug 06, 2019

    Hi,

    I would like to clarify about the Merries Tape S size diapers.

    When I select it says 3 packs but the picture is 2 packs of 88 which is 176 pieces. So can you let me know $59.90 is how many pieces for S size?

    Thanks!
    Christina

    Answer : [Re] Inquiry for the item from tea****

    Hi Christina, thanks for highlighting the error on the pictures. We will amend. for 3packs for Size S is 264pcs.

  • Question : Inquiry for the item from ron****Aug 04, 2019

    Hi there is it 3 pack or 2 pack ?

    Answer : [Re] Inquiry for the item from ron****

    Hi, this is 3packs group buy

Local Stock! Xiaomi 360 1080P HD Smart IP Camera PTZInfrared Night Vision Security Wifi AI Power
Local Stock! Xiaomi 360 1080P HD Smart IP Camera PTZInfrared Night Vision Security Wifi AI Power
Item Q&A
  • Question : Inquiry for the item from joa****Jul 31, 2019

    Hi Seller

    If no adaptor for 64GB storage then how to use the cam?

    Answer : [Re] Inquiry for the item from joa****

    Hi, the adaptor is the plug for power.

[Xiaomi] Dreame V9 Vacuum Cleaner | Handheld Cordless Stick Aspirator Vacuum Cleaner
[Xiaomi] Dreame V9 Vacuum Cleaner | Handheld Cordless Stick Aspirator Vacuum Cleaner
Item Q&A
  • Question : Inquiry for the item from roy****Jun 30, 2019

    Hi Seller

    can i know your warranty is provided by official Xiaomi singapore store or from your company?
    Furthermore your plug is a UK plug or china plug?
    Also does this Dreame V9 has a android app for monitoring?
    thank you and hear from you.

    Answer : [Re] Inquiry for the item from roy****

    Hi warranty is by Xiaomi Singapore. Plug is an EU 2 round pin plug. It does not have app for this vacuum. We are having a promotion now at $269 with free delivery and with 12months warranty. One of best deal online.

    App is for the Robot vacuum. Which you can purchase from this listinghttps://www.qoo10.sg/item/XIAOMI-ROBOTIC-VACUUM-CLEANER-2019-NEW-LOCAL-STOCK/658040850

[KAO] Japan★14pcs SALE MegRhythm/Megurism★Warm Eye Mask★Good Night Eye Mask★Eye care★
[KAO] Japan★14pcs SALE MegRhythm/Megurism★Warm Eye Mask★Good Night Eye Mask★Eye care★
Item Q&A
  • Question : Inquiry for the item from shi****Jun 27, 2019

    Hi, may I know the expiry date? Thanks!

    Answer : [Re] Inquiry for the item from shi****

    Hi, expiring in Oct 2020.

    Question : [Re] Inquiry for the item from shi****

    Thanks, purchased yesterday liao

    Answer : [Re] Inquiry for the item from shi****

    Thank you. Have a good weekend.

The ONLY Square Water Bottle on Qoo10★SG Seller★700ml★Authentic Clean Bottle®★USA Product★BPA FREE
The ONLY Square Water Bottle on Qoo10★SG Seller★700ml★Authentic Clean Bottle®★USA Product★BPA FREE
Item Q&A
  • Question : Inquiry for the item from 211****May 14, 2019

    Does it come with the accessories like filter and infuser as well?

    Answer : [Re] Inquiry for the item from 211****

    hi, it does not.

⭐CHEAPEST⭐MIX MATCH Cerave Series- Eczema Moisturizing Cream/ Cleanser / Sunscreen/ Ointment
⭐CHEAPEST⭐MIX MATCH Cerave Series- Eczema Moisturizing Cream/ Cleanser / Sunscreen/ Ointment
Item Q&A
  • Question : Inquiry for the item from nor****Mar 18, 2019

    Hi, may I know whether you sell Cerave Renewing SA Lotion? Please see photo attached. Thanks.

    Answer : [Re] Inquiry for the item from nor****

    Hi, apologies It is sold out. Kindly cancel order.

    Question : [Re] Inquiry for the item from nor****

    I have not order this lotion yet. Just asking only.

    Answer : [Re] Inquiry for the item from nor****

    I only order Cerave Renewing SA Cleanser from you.

    Question : [Re] Inquiry for the item from nor****

    Hi, if the Cerave Renewing SA Cleanser out of shock can you please cancel my order from your side & refund the amount? Thanks.

    Answer : [Re] Inquiry for the item from nor****

    Hi, Noted and thank you. Have a good weekend.

HELLO KITTY Mosquito Spray and Watch Repellent!Import From Japan. The Best Way to Deal with Fuzzy !
HELLO KITTY Mosquito Spray and Watch Repellent!Import From Japan. The Best Way to Deal with Fuzzy !
Item Q&A
  • Question : Inquiry for the item from joa****Mar 09, 2019

    Is the watch called hello kitty repellent $17.90?

    Answer : [Re] Inquiry for the item from joa****

    hi, yes it is call "HELLO KITTY MOSQUITO REPELLENT”. Please take note, this not a watch.

  • Question : Inquiry for the item from hui****Jan 19, 2019

    Where to buy the refill for the hello kitty watch repellent?
    What is the price?
    Thank you!

    Answer : [Re] Inquiry for the item from hui****

    We sell too. $6 for 2 refill pack.

    Question : [Re] Inquiry for the item from hui****

    Oh then how do i purchase the refill pack?

    Answer : [Re] Inquiry for the item from hui****

    I already upload the refill pack that you can purchase w item.

[READY STOCK] AUSSIE HAIR  SHAMPOO AND CONDITIONAL - The solutions for your damaged hairs!!!!
[READY STOCK] AUSSIE HAIR SHAMPOO AND CONDITIONAL - The solutions for your damaged hairs!!!!
Item Q&A
  • Question : Inquiry for the item from ek3****Oct 28, 2018

    Hi, do you bring in volume shampoo?

    Answer : [Re] Inquiry for the item from ek3****

    not at the moment. thanks.

    .
    (Nov 07, 2018 14:17)

    Question : [Re] Inquiry for the item from ek3****

    Thanks