PHYTO Official Singapore
PHYTO Official Singapore SG
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Q & A Lists
Item Question & Answer
✨Special Sale✨-Phyto Hair LossOilySensitiveDandruff ScalpRepairMoisturizingColor Shampoo
✨Special Sale✨-Phyto Hair LossOilySensitiveDandruff ScalpRepairMoisturizingColor Shampoo
Item Q&A
  • Question : Inquiry for the item from rebeccaMay 07, 2021

    Hi there, I was using PhytoNectar shampoo. Which of the new range shampoo replaces PhytoNectar ? Thanks

    Answer : [Re] Inquiry for the item from rebecca

    Good day! sorry for the late reply. Phytonectar has been discountined. We recommend PHYTOJOBA and PHYTOELIXIR INTENSE NUTRITION SHAMPOO

  • Question : Inquiry for the item from wailarpApr 15, 2021

    Hi, when will the stock for phytoprogenium be available? Thanks

    Answer : [Re] Inquiry for the item from wailarp

    Hi, we are so sorry to inform you that we still not confirm the arrival date yet.

  • Question : Inquiry for the item from bqwireMar 23, 2021

    Hi, do you still have phytoneutre?

    If not when will you have stock?

    Thank you.

    Answer : [Re] Inquiry for the item from bqwire

    Dear customer, thank you for your inquiry, Phytoneutre shampoo have been discontinue and replace by Phytodetox shampoo. Thank you.

    Question : [Re] Inquiry for the item from bqwire

    Thank you for your reply.

    What about Phyto Progenium?

    My whole family is using Phyto, any promotion coming up?

    Answer : [Re] Inquiry for the item from bqwire

    Dear customer, phytoprogenium shampoo current also no stcok.

  • Question : Inquiry for the item from BFeb 28, 2021

  • Question : Inquiry for the item from AnonymousFeb 24, 2021

+View all Notice, FAQ, Q&A >>
40 yrs of Proven Results-Phytophanere Dietary Supplement for Beautiful Hair and Nails.
40 yrs of Proven Results-Phytophanere Dietary Supplement for Beautiful Hair and Nails.
Item Q&A
Phytocyane Ampoule Phytolium4 Ampoule Phytonovathrix Ampoule Phytonovathrix Lotion Re30 Bundle o
Phytocyane Ampoule Phytolium4 Ampoule Phytonovathrix Ampoule Phytonovathrix Lotion Re30 Bundle o
Item Q&A
  • Question : Inquiry related return and exchange from eang929May 07, 2021

    I was sent the wrong items for my order. I ordered 2 boxes of the serum ampoule but was sent two bottles of treatment instead. Pleaase have someone come and exchange for the right items.

    Answer : [Re] Inquiry related return and exchange from eang929

    Good day! do you mean to buy Phytocyane?

    Question : [Re] Inquiry related return and exchange from eang929

    yes i am referring to the picture in my order showing two boxes of the serum with a picture of the ampoule as well

    Answer : [Re] Inquiry related return and exchange from eang929

    What I received are two bottles of lotion instead. Your order taking system is also very confusing. The picture should correspond ot the item that I ordered but in this case it does not.

    Question : [Re] Inquiry related return and exchange from eang929

    Sorry but the order we shipped is correct. You bought Phyto Hair Treatment:Bundle of 2 Phytonovathrix Lotion for $100. Phytocyane is $150

    Answer : [Re] Inquiry related return and exchange from eang929

    Your concern is duly noted. I'll see to it that our listing is more clearer and more user friendly.

    Question : [Re] Inquiry related return and exchange from eang929

    Sorry for the inconvenience that we cause you.

  • Question : Inquiry for the item from stellaawyongMay 06, 2021

  • Question : Inquiry from KarenMay 03, 2021

    Hi, I just bought last month at $150 & so fast increased price? Want to help a friend to buy

    Answer : [Re] Inquiry from Karen

    Good day! let me check this out for you :)

    Question : [Re] Inquiry from Karen

    Kindly wait. I'll update the prices.

    Answer : [Re] Inquiry from Karen

    Hi! Kindly check it out now :)

100% Authentic from France. LIERAC Homme Eyes Contour Fatigue Smoothing Gel 15ml
100% Authentic from France. LIERAC Homme Eyes Contour Fatigue Smoothing Gel 15ml
Item Q&A
  • Question : Inquiry for the item from eleora_cApr 29, 2021

    Hi how come this item is different from the same range that comes in a bottle form, so is this authentic

    Answer : [Re] Inquiry for the item from eleora_c

    Good day! Yes, This is authentic. We are one of the official distributors.

✨Special Sale✨ - Bundle of 2 Phyto RE30 Grey Hair Treatment Repigmenting Technology ⭐
✨Special Sale✨ - Bundle of 2 Phyto RE30 Grey Hair Treatment Repigmenting Technology ⭐
Item Q&A
  • Question : Inquiry for the item from LC NgApr 23, 2021

  • Question : Inquiry for the item from MEApr 09, 2021

  • Question : Inquiry for the item from fern 91112789Jan 14, 2021

  • Question : Inquiry for the item from jacquelinetgmkDec 26, 2020

    Expiry date for RE30?

    Answer : [Re] Inquiry for the item from jacquelinetgmk

    Expiry date is on 2022.

  • Question : Inquiry for the item from cuteyvonne88Dec 16, 2020

+View all Notice, FAQ, Q&A >>
✨Special Sale✨ -The First AMMONIA-FREE✨PHYTO Permanent DIY Botanical Hair Color
✨Special Sale✨ -The First AMMONIA-FREE✨PHYTO Permanent DIY Botanical Hair Color
Item Q&A
  • Question : Inquiry for the item from pinjinglebellsApr 19, 2021

    The higher the integer, the lighter the Color ?

    Answer : [Re] Inquiry for the item from pinjinglebells

    Good day! Yes that's correct :)

  • Question : Inquiry for the item from pinjinglebellsApr 17, 2021

    Is 5.3 supposed to be lighter or darker than 6.77?

    Answer : [Re] Inquiry for the item from pinjinglebells

    Good day! sorry for the late response. 6.7 is much lighter.

  • Question : Inquiry for the item from joyceApr 10, 2021

    Hi seller when will you replenish no 1, 3 and 4?

    Answer : [Re] Inquiry for the item from joyce

    Hi, for color no.3 will have incoming shipment on end of this month.

    Question : [Re] Inquiry for the item from joyce

    For other we still not confirm the shipment yet.

  • Question : Inquiry for the item from angie_etthJan 07, 2021

    Hi the care mask that you are selling izit the same product that is inside the hair dye, use after shampoo.

    Answer : [Re] Inquiry for the item from angie_etth

    Yes, they are same as Phytocolor care mask.

    Question : [Re] Inquiry for the item from angie_etth

    OK thank you.

    Answer : [Re] Inquiry for the item from angie_etth

    You're welcome.

  • Question : 상품 관련 jiyunyee님의 문의입니다.Dec 30, 2020

    May i ask when you can restock color no.4?

    Answer : [Re] 상품 관련 jiyunyee님의 문의입니다.

    Dear customer, we are so sorry that phytocolor4 still no stock yet.

+View all Notice, FAQ, Q&A >>
✨Special Sale✨- PHYTO Men/Women Hair Loss Treatment/ Hair Tonic/ Grey Hair
✨Special Sale✨- PHYTO Men/Women Hair Loss Treatment/ Hair Tonic/ Grey Hair
Item Q&A
  • Question : Inquiry for the item from KarenApr 09, 2021

    Hi, how come it said lather and rinse then 2nd time don’t have to rinse. So confusing

    Answer : [Re] Inquiry for the item from Karen

    Dear customer, which item you are mentioned?

    Question : [Re] Inquiry for the item from Karen

    The ampoules for women thinning hair (pink). I used at salon those ampoules just leave it

    Answer : [Re] Inquiry for the item from Karen

    Yes, pink color box amp is leave on after apply.

  • Question : Inquiry for the item from felwen84Dec 23, 2020

  • Question : Inquiry for the item from jamieDec 13, 2020

  • Question : Inquiry for the item from mab0olineDec 10, 2020

    Hi, when are you restocking Phytocyane ampoule?

    Answer : [Re] Inquiry for the item from mab0oline

    Yes, we have already restock.

  • Question : Inquiry for the item from pongpongzhuNov 12, 2020

    What product do i use as first timer for thin n hair loss for women?

    Answer : [Re] Inquiry for the item from pongpongzhu

    Dear customer, thank you for your inquiry, for women hair loss will recommend Pink color box - Phytocyane Hair treatment. This is designed for women hair loss due to temporary hair loss cause by hormones, stress, diet, pregnancy.

    Question : [Re] Inquiry for the item from pongpongzhu

    This is the 3 step for women hair loss.

    Answer : [Re] Inquiry for the item from pongpongzhu

    So the step one is leave on or wash off after apply

    Question : [Re] Inquiry for the item from pongpongzhu

    So step one need to wash off or leave on? Any conditioner?

    Answer : [Re] Inquiry for the item from pongpongzhu

    Step one is pre-shampoo, need to wash off after apply on scalp, then next step is shampoo, follow by hair serum.

    Question : [Re] Inquiry for the item from pongpongzhu

    So this is the set that I need to get? No conditioner?

    Answer : [Re] Inquiry for the item from pongpongzhu

    Yes, for conditioner you can choose from 4 type which is color hair, volume hair, dry hair and damaged hair.

+View all Notice, FAQ, Q&A >>
✨Special Sale✨-  Phytokeratine Extreme Repairing Range for Ultra Damaged and Dry Hair
✨Special Sale✨- Phytokeratine Extreme Repairing Range for Ultra Damaged and Dry Hair
Item Q&A
  • Question : Inquiry for the item from catleeysApr 09, 2021

    Hi Seller, please advise the direction of the extreme cleasning care cream. This is a leave on cream or need to wash off?

    Answer : [Re] Inquiry for the item from catleeys

    Hi, cleansing cream need to rinse off same as shampoo :)

✨NEW YEAR SPECIAL✨PHYTOVOLUME Range Instantly add FULLNESS and BOUNCE to your hair
✨NEW YEAR SPECIAL✨PHYTOVOLUME Range Instantly add FULLNESS and BOUNCE to your hair
Item Q&A
  • Question : Inquiry for the item from AnnieMar 08, 2021

    Hi, thank you for the sample. I am keen to buy this together with the volume shampoo but can only find a complete set with volume jelly mask. Kindly advise

    Answer : [Re] Inquiry for the item from Annie

    Yes, we have already discontinue this and replce with Phytovolume jelly mask. Thank you.

⭐PROTECT Your Hair and Scalp from Harmful Bacteria and Pollutants with PHYTODETOX Hair Care Series!
⭐PROTECT Your Hair and Scalp from Harmful Bacteria and Pollutants with PHYTODETOX Hair Care Series!
Item Q&A
  • Question : Inquiry for the item from NanaMar 07, 2021

    Hi. Will phyto detox shampoo come soon? Thanks

    Answer : [Re] Inquiry for the item from Nana

    Dear customer, we are so sorry that we still havent confirm the arrival date for Phytodetox shampoo. Thank you.

A 100% botanical scalp treatment that exfoliate the Scalp 100ml
A 100% botanical scalp treatment that exfoliate the Scalp 100ml
Item Q&A
  • Question : Inquiry for the item from maykopiFeb 19, 2021

  • Question : Inquiry for the item from maykopiFeb 15, 2021

  • Question : Inquiry for the item from veyFeb 02, 2021

  • Question : Inquiry for the item from veveySep 28, 2020

    Hi Seller,
    What's the expiry date for current batch? Thanks!

    Answer : [Re] Inquiry for the item from vevey

    Dear customer, thank you for your inquiry, the expiry date is Dec 2021.

    Question : [Re] Inquiry for the item from vevey

    Hi, order received :)

    How often should I apply this scalp treatment?

    Answer : [Re] Inquiry for the item from vevey

    Hi you can use it once or twice a week, apply on scalp section by section then gently massage while to fully absord, leave on for min 30min then rinse off, after wash by shampoo.

    Question : [Re] Inquiry for the item from vevey

    Thank you for the usage directions. Cheers!

    Answer : [Re] Inquiry for the item from vevey

    You're welcome :)

  • Question : Inquiry for the item from tomato1152Aug 03, 2020

    Writeup mentioned 2 for $200, but when add 2 to cart, still show 300.. how to get the promo of $200 for 2?

    Answer : [Re] Inquiry for the item from tomato1152

    Hi , are you able to get the promotion?

✨NEW YEAR SPECIAL✨ - PHYTOPROGENIUM RANGE-The Ultra-Gentle Haircare Routine For a Balanced Scalp
✨NEW YEAR SPECIAL✨ - PHYTOPROGENIUM RANGE-The Ultra-Gentle Haircare Routine For a Balanced Scalp
Item Q&A
  • Question : Inquiry for the item from femtochiJan 12, 2021

    Hi, when will you be stocking up again for the shampoo? Can you drop me a message when it is in stock? Thanks

    Answer : [Re] Inquiry for the item from femtochi

    Dear customer,thank you for your inquiry, we have limited stock on Phytoprogenium shampoo, you may purchase from our official website on beautebynature.com

PHYTO PROFESSIONEL STYLING RANGE - Phyto Natural Styling Range with Acacia Collagen
PHYTO PROFESSIONEL STYLING RANGE - Phyto Natural Styling Range with Acacia Collagen
Item Q&A
⭐12.12 SPECIAL⭐ Limited Special Phytojoba Shampoo for Dry HairPhytocitrus Shampoo for Color Hair🎅
⭐12.12 SPECIAL⭐ Limited Special Phytojoba Shampoo for Dry HairPhytocitrus Shampoo for Color Hair🎅
Item Q&A
⭐11.11 ⭐Super Special Deal - Bundle of 3 Phytonovathrix Energizing Hair Lotion for Fine and Thin Hai
⭐11.11 ⭐Super Special Deal - Bundle of 3 Phytonovathrix Energizing Hair Lotion for Fine and Thin Hai
Item Q&A
  • Question : Inquiry for the item from ea_judaNov 04, 2020

    May I know the exp date for the hair lotion?

    Answer : [Re] Inquiry for the item from ea_juda

    Hi expiry date is on 2022.

  • Question : Inquiry for the item from ars****Jan 11, 2020

    Why is it $125?

    Answer : [Re] Inquiry for the item from ars****

    Dear customer , $125 is base price for this range . You may need to select which product from this listing .

  • Question : Inquiry for the item from ars****Jan 11, 2020

  • Question : Inquiry for the item from kat****Dec 29, 2019

    The anti hair loss treatment, is 16 bottles or 12 bottles?

    Answer : [Re] Inquiry for the item from kat****

    Dear customer , Phytonovathrix16 treatment is only 12 bottles .

  • Question : Inquiry from ani****Sep 10, 2019

    I cannot apply 50% Phyto coupon to this item. Please help!

    Answer : [Re] Inquiry from ani****

    I want to buy and try out item. It is not on daily sale / time sale. But I cannot apply 50% Phyto coupon to it.

    Question : [Re] Inquiry from ani****

    Inquiries already answered, please contact us again if is not.

    Answer : [Re] Inquiry from ani****

    It was not answered after 2 weeks.

    Question : [Re] Inquiry from ani****

    I am trying to use your 50% off coupon to buy hair loss treatment which is not on sale but cannot apply. Please look into it!

    Answer : [Re] Inquiry from ani****

    Am trying to buy PhytoNovathrix Treatment @$199.99 and use 50% coupon.

    Question : [Re] Inquiry from ani****

    Dear customer , Phytonovathrix treatment is not applicable to use shop coupon 50% because is already under sale price . Thanks .

    Answer : [Re] Inquiry from ani****

    Your item for PhytoNovathrix Treatment @$199.99 is undiscounted price (see attached). Why I cannot use 30% discount voucher which is applicable to Phyto?

    Question : [Re] Inquiry from ani****

    This is unethical and dishonest policy that you have. Please honor the discount as stated.

+View all Notice, FAQ, Q&A >>
Jowae Hydrating Mist 200ml⭐Free Limited Ed Sakura Mist 100ml I For All Skin Types
Jowae Hydrating Mist 200ml⭐Free Limited Ed Sakura Mist 100ml I For All Skin Types
Item Q&A
  • Question : Inquiry for the item from jaslyn_limJul 17, 2020

    What is the expiry date?

    Answer : [Re] Inquiry for the item from jaslyn_lim

    Dear customer, expiry date is on Dec 2021.

  • Question : Inquiry for the item from wen****Oct 08, 2019

JOWAE Youth Concentrate Ccomplexion Correction Suitable for All Skin Types even Sensitive
JOWAE Youth Concentrate Ccomplexion Correction Suitable for All Skin Types even Sensitive
Item Q&A
  • Question : Inquiry related delivery from lyf****Jul 13, 2020

    Ordered a week ago and still no update on shipping, why the delay?

    Answer : [Re] Inquiry related delivery from lyf****

    Dear customer, sorry for the delayed, we are checking with the warehosue team.

  • Question : Inquiry for the item from lyf****Jul 06, 2020

    What's the expiry for both the day and night serum?

    Answer : [Re] Inquiry for the item from lyf****

    Hi, expiry date is on Dec 2021.

  • Question : Inquiry for the item from qua****Sep 30, 2019

    Hi, why can't I use the jowae 25% coupon? They keep saying the brand is different this cannot be use..

    Answer : [Re] Inquiry for the item from qua****

    Dear customer , Jowae Youthe concentrate complexion serum is on sales price now so cant apply the shop coupon . Thanks .

⭐Qoo10 9.9 Special Deals⭐ Bundle of 3 Box Intensive Complete Hair Growth Treatment with 88% Success
⭐Qoo10 9.9 Special Deals⭐ Bundle of 3 Box Intensive Complete Hair Growth Treatment with 88% Success
Item Q&A
  • Question : Inquiry for the item from Han****Jun 07, 2020

  • Question : Inquiry for the item from car****May 28, 2020

    Hi, i cant find phytolium shampoo for thinning hair. Do advise is the product still available. Thanks

    Answer : [Re] Inquiry for the item from car****

    Yes, is available in listing.