Q&A board

Q & A Lists
Item Question & Answer
PL Original i12 TWS Earbuds Wireless Earbuds Bluetooth Earphones Top Quality Headphones Headset Dual
PL Original i12 TWS Earbuds Wireless Earbuds Bluetooth Earphones Top Quality Headphones Headset Dual
Item Q&A
  • Question : Inquiry from 236****Dec 06, 2019

    Hi,

    What time can we come to collect the ear piece?

    Answer : [Re] Inquiry from 236****

    Hi,

    Your item is ready for collection.
    We are located at 57 Ubi Ave 1, #05-04, Singapore 408936. Our collection time is: Monday to Friday (except Public Holidays), 0830-1630 (please avoid lunch time 1200-1300).

    Do let us know when you will be coming to collect.
    Thank you.

    Question : [Re] Inquiry from 236****

    Thank you! I will coming tomorrow to collect.

    Answer : [Re] Inquiry from 236****

    :>

  • Question : Inquiry related delivery from aky****Sep 14, 2019

PL Mini Pocket Umbrella 5 Fold Umbrella ULTRA SMALLEST 99% UV Light Protection
PL Mini Pocket Umbrella 5 Fold Umbrella ULTRA SMALLEST 99% UV Light Protection
Item Q&A
  • Question : Inquiry related delivery from sky****Dec 01, 2019

    Hi. My order did not reach me. I have left a message but there was no update. Pls advise. Thank you.

    Answer : [Re] Inquiry related delivery from sky****

    Hi,
    Pls email your order number and mailing address to powerstore.enquiry@gmail.com (indicate Power Living in the Subject), we will check for any returned item and revert.

    Thanks.

    Question : [Re] Inquiry related delivery from sky****

    I have sent an email. Pls look into it. Thanks.

    Answer : [Re] Inquiry related delivery from sky****

    Will attend to your email soon.

  • Question : Inquiry for the item from whi****Aug 28, 2019

    Hi I would like to buy red. When will new stock comes in ?

    Answer : [Re] Inquiry for the item from whi****

    Hi,
    The shipment is on the way via Sea Freight. We estimated that it will be in within 3 weeks' time. Do keep a look out for it. Thank you.

  • Question : Inquiry for the item from bel****Apr 25, 2019

    Hi,
    May I know when your stock for Nano Umbrella will be back? Thanks

    Answer : [Re] Inquiry for the item from bel****

    Hi customer
    Thank you for your inquiry. Nano umbrella is temporary out of stocks. Do follow our shop so you will be updated when there's new stocks. Many thanks.

  • Question : Inquiry for the item from Cry****Jan 09, 2019

    Hi seller, does your nano umbrella come with pouch / umbrella cover? (see pic for details)

    Answer : [Re] Inquiry for the item from Cry****

    Sorry, it does not come with these freebies. Thanks.

  • Question : Inquiry for the item from atn****Dec 03, 2018

    Dear seller

    VERY..VERY...URGENT

    Till to date almost 2 weeks still not receive my orders yet.
    Need all items urgently for my oversea trip on 8/12.
    Plz...plz...deliver my items urgently.
    Everyday checked my letter box its nothing....
    I hv attached the order nunbers ...thanks

    Answer : [Re] Inquiry for the item from atn****

    Hi,
    Don't worry, Not even 1 week yet!

    Your items were posted out on 28 November.

    For normal parcels, Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery. Please wait for it, and also check your mail box. Thanks.

+View all Notice, FAQ, Q&A >>
PL Premium Digital Weighing Scales Scale Sport Diet Personal Scale Electronic Body Trainer BMI
PL Premium Digital Weighing Scales Scale Sport Diet Personal Scale Electronic Body Trainer BMI
Item Q&A
  • Question : Inquiry for the item from 261****Nov 27, 2019

    Hi,

    May i know if we can use normal battery if we dont wanna use chargeable ones?

    Answer : [Re] Inquiry for the item from 261****

    Sorry the battery is built-in. There is no battery compartment for normal battery. Thank you.

  • Question : Inquiry for the item from twi****Nov 15, 2019

  • Question : Inquiry related return and exchange from jas****Nov 13, 2019

    Item is not working.
    If the charging cable is plugged in, it can be turned on once you removed the cable, it does not turn on.
    I have also charged it for 8 hours but it cannot turn on also.

    Answer : [Re] Inquiry related return and exchange from jas****

    Hi, any feedback for this?

    Question : [Re] Inquiry related return and exchange from jas****

    Hi,
    Pls email your enquiry to powerstore.enquiry@gmail.com with your order number and mailing address (indicate Power Living on the subject), our Customer Officer will assist you further for exchange.

    Thanks.

  • Question : Inquiry for the item from Mj7****Oct 24, 2019

  • Question : Inquiry for the item from 212****Oct 04, 2019

+View all Notice, FAQ, Q&A >>
2018 New Waterproof Oxford Bag Simple Shoulder Bag Small Bag Multi-Layer Diagonal
2018 New Waterproof Oxford Bag Simple Shoulder Bag Small Bag Multi-Layer Diagonal
Item Q&A
  • Question : Inquiry for the item from buz****Nov 16, 2019

    When will have new stock?

    Answer : [Re] Inquiry for the item from buz****

    We will not bring in stock for this product for the time being. Thank you.

  • Question : Inquiry for the item from Lim****Nov 29, 2018

    Hi Seller, place order now. When can receive? Your prompt reply will be appreciated, thanks.

    Answer : [Re] Inquiry for the item from Lim****

    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process your order and post it out on the next working day.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    Thanks.

    Question : [Re] Inquiry for the item from Lim****

    Thanks for ur prompt reply🌸

    Answer : [Re] Inquiry for the item from Lim****

    :>

★100% PURE COTTON Bath/Face TOWEL ★ SOFT | THICK | COMFY | ABSORBENT | QUICK DRY -100% Good Quality
★100% PURE COTTON Bath/Face TOWEL ★ SOFT | THICK | COMFY | ABSORBENT | QUICK DRY -100% Good Quality
Item Q&A
  • Question : Inquiry for the item from jan****Nov 08, 2019

    Hi, will u be restocking?

    Answer : [Re] Inquiry for the item from jan****

    Sorry, we will not restock for this product. Thank you.

  • Question : Inquiry related delivery from jss****Oct 07, 2019

    Hi,

    I would like to buy Medium and Large towel. Can both be combined into 1 shipping?

    Answer : [Re] Inquiry related delivery from jss****

    Hi,
    Yes, you just add them into one cart number will do. Thank you.

    Question : [Re] Inquiry related delivery from jss****

    I did that i got charged for shipping twice

    Answer : [Re] Inquiry related delivery from jss****

    Hi,
    For normal mail, the postage fee is charged according to weight (per piece). For Qxpress, it will only charge one time per cart number. You may consider Qxpress as it comes with tracking number and insurance.

    Thanks.

  • Question : Inquiry for the item from 240****Dec 05, 2018

  • Question : SizeJul 20, 2018

    Hi,

    Is M - for face towel & L - for bath towel?

    Answer : [Re] Size

    Hi,
    Yes. L is 70 x 140 cm; M is 33 x 72 cm. Thanks.

Premium Foldable Luggage Bag Korea Style Holiday Travel Bag Tour
Premium Foldable Luggage Bag Korea Style Holiday Travel Bag Tour
Item Q&A
  • Question : Inquiry for the item from ing****Nov 07, 2019

    May I know type A is foldable type ?

    Answer : [Re] Inquiry for the item from ing****

    Yes, all our travel bags are foldable. Please note that for Type A is without the pouch, Type B and Type D with pouch. Thank you.

  • Question : Inquiry for the item from ahd****Sep 22, 2019

    Hi,
    For type A & D travel bags, are they made of the same material?
    For bag D , is there a double zip to put a lock it on it?
    Thank you :)

    Answer : [Re] Inquiry for the item from ahd****

    Hi,
    Yes, both are same material.
    Bag D do not have double zip but Bag A has the double zip.
    Thank you.

  • Question : Inquiry for the item from car****Aug 13, 2019

    Hi any bulk discount purchase if i purchase above 20bags?

    Answer : [Re] Inquiry for the item from car****

    Hi,
    Our bulk purchase is minimum100 in qty. Thank you.

  • Question : Inquiry for the item from ann****Aug 12, 2019

  • Question : Inquiry from ang****Aug 11, 2019

+View all Notice, FAQ, Q&A >>
Childrens Party Parties Christmas Xmas Gifts Hat Hairband Wristband Accessories Presents
Childrens Party Parties Christmas Xmas Gifts Hat Hairband Wristband Accessories Presents
Item Q&A
  • Question : Inquiry for the item from Bas****Nov 05, 2019

  • Question : Inquiry for the item from jov****Oct 04, 2019

  • Question : Inquiry related delivery from ell****Dec 05, 2018

  • Question : Inquiry from chr****Dec 20, 2017

  • Question : Inquiry for the item from min****Dec 07, 2017

    Hi I would like to purchase 100 led Christmas hat. How Long will it take to deliver?

    Answer : [Re] Inquiry for the item from min****

    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process your order and post it out on the next working day.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    Thanks.

+View all Notice, FAQ, Q&A >>
6 SETS Premium Foldable Luggage Bag Korea Style Holiday Travel Bag Tour
6 SETS Premium Foldable Luggage Bag Korea Style Holiday Travel Bag Tour
Item Q&A
  • Question : Inquiry for the item from 238****Oct 09, 2019

    What's the material?

    Answer : [Re] Inquiry for the item from 238****

    Hi,
    There are 2 types of material:
    Soft Mesh Material - For Ventilation and easy finding stuff
    Lattice Polyester fabric – Waterproof, wear resistance and easy

★Best Price!!!★Transparent PVC Luggage Cover/Waterproof Protector/20~30 Inch/Local Delivery~
★Best Price!!!★Transparent PVC Luggage Cover/Waterproof Protector/20~30 Inch/Local Delivery~
Item Q&A
  • Question : Inquiry for the item from sio****Oct 02, 2019

    What is luggage scale?
    Can it be used For. American tourister spinner 28/75. Measurement 75 x 51.5 x 31.5.

    Answer : [Re] Inquiry for the item from sio****

    Hi customer. This is digital luggage scale mainly for weighing Luggages. Any luggage can be used to weigh. Do support us. Thank you.

  • Question : Inquiry for the item from axa****Sep 18, 2019

    Hi, are u still selling this item ? Thanks

    Answer : [Re] Inquiry for the item from axa****

    Hi, yes. We have the stock available. Thank you.

  • Question : Inquiry for the item from viv****Aug 03, 2019

    Hi Seller,

    If my luggage height 70cm, width 52cm & thickness 32cm may i know what size cover should i purchase?

    Thanks & Regards,
    Vivian

    Answer : [Re] Inquiry for the item from viv****

    Hi, we do have stated in our listing. Attached file for your reference as well. Thank you.

  • Question : Inquiry for the item from 237****Apr 15, 2019

    Are you re-stocking the 26 inch and 28 inch luggage cover?

    Answer : [Re] Inquiry for the item from 237****

    Yes, the shipment is on the way. Please follow our store so that you will be updated once the stock is in. Thank you.

  • Question : Inquiry for the item from lev****Nov 10, 2018

    Hi I need a 30" transparent cover with handle on left hand side. Do you have it? If yes, how do I order? Tks

    Answer : [Re] Inquiry for the item from lev****

    If you are referring to the special type, sorry we do not have it. Thanks.

+View all Notice, FAQ, Q&A >>
Premium Electronic Digital LCD Luggage Scales Weighing Scales Kitchen Scales for travel Free Battery
Premium Electronic Digital LCD Luggage Scales Weighing Scales Kitchen Scales for travel Free Battery
Item Q&A
  • Question : Inquiry for the item from Jus****Sep 28, 2019

    What is the lowest weight it can measure? The minimum weight

    Answer : [Re] Inquiry for the item from Jus****

    Hi,
    It can measure as low as 10g. Thank you.

  • Question : Inquiry related delivery from car****Sep 16, 2019

    How many days to get the thing if I paid qexpress ? Cab I get it before Thursdays ?

    Answer : [Re] Inquiry related delivery from car****

    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process your order and post it out on the next working day.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    Thanks.

  • Question : Inquiry for the item from 211****Jun 11, 2019

  • Question : Inquiry related delivery from lel****Apr 29, 2019

  • Question : Inquiry related delivery from joa****Apr 29, 2019

    Hi, if I order now, can I receive it by this fri?

    Answer : [Re] Inquiry related delivery from joa****

    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process your order and post it out on the next working day.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    Thanks.

+View all Notice, FAQ, Q&A >>
PL Premium Kitchen Scales Weighing Scales Electronic Digital LCD including Free Battery
PL Premium Kitchen Scales Weighing Scales Electronic Digital LCD including Free Battery
Item Q&A
  • Question : Inquiry for the item from mu0****Sep 24, 2019

    For Type B when will stocks be replenish?

    Answer : [Re] Inquiry for the item from mu0****

    Hi,
    We will not bring in Type B for the time being. Please consider other types. Thank you.

  • Question : Inquiry related delivery from tgl****Sep 17, 2019

    Hi Seller

    I've received email to inform that my order was shipped on 4 Sep 2019. However, I've yet to receive the item. Have sent email to you but no reply. Please help to check.

    Thanks!

    Answer : [Re] Inquiry related delivery from tgl****

    Hi,
    What is your order number?
    We had a batch of returned items from Singpost due to postage issue, not sure if yours is one of it. Anyway, we had resent the parcel last week. Please check your letter box again. Apology for any inconvenience caused. Many thanks.

    Question : [Re] Inquiry related delivery from tgl****

    Hi

    Order no. 302929644. I also sent u an email with an attachment of the order no. On 14 Sep 2019. Plse refer ro it.

    Thanks.

    Answer : [Re] Inquiry related delivery from tgl****

    Hi, you may have sent to the wrong seller. We could not locate your order number in our system neither email. Please check which seller you purchased the item from.

    Question : [Re] Inquiry related delivery from tgl****

    Hi,

    Sorry for the inconvenience caused. Tks!

    Answer : [Re] Inquiry related delivery from tgl****

    No problem. Have a nice day!

  • Question : Inquiry for the item from Ste****Sep 04, 2019

  • Question : Inquiry for the item from von****Aug 25, 2019

  • Question : Inquiry for the item from 236****Jul 02, 2019

    Hi
    What is the max weight of the TYPE C Stainless Steel Kitchen Scale machine? The description box indicated 10Kg but the picture of the machine shows 5000g. Pl refer to attach picture and confirm what is the max wight of this machine if i place an order? Thank you.

    Answer : [Re] Inquiry for the item from 236****

    Hi,
    The product we carry is for max 10kg. The pic in our listing is for reference only. Thank you.

+View all Notice, FAQ, Q&A >>
Big Sales ! 50 Pcs Magic Velvet Clothes Hanger  Non-Slip Clothes Hanger Home Power S Type Hanger !
Big Sales ! 50 Pcs Magic Velvet Clothes Hanger Non-Slip Clothes Hanger Home Power S Type Hanger !
Item Q&A
  • Question : Inquiry for the item from pau****Sep 05, 2019

  • Question : Inquiry related delivery from tan****Jul 22, 2019

    item shipped is missing the clips and hooks please advice..

    Answer : [Re] Inquiry related delivery from tan****

    Hi,
    Sorry for the issue. Please take a pic of the items received with the order slip (the piece of paper come with the items) and email your enquiry to powerstore.enquiry@gmail.com with your order number and mailing address, our Customer officer will assist you further.

    Thanks.

    Question : [Re] Inquiry related delivery from tan****

    Missing clips and hooks

    Answer : [Re] Inquiry related delivery from tan****

    Hi,
    Please email your enquiry to powerstore.enquiry@gmail.com with your order number and mailing address, our Customer officer will assist you further for the resend/refund as we left limited stock for the clips and hooks now.

    Thanks.

    Question : [Re] Inquiry related delivery from tan****

    Slip

    Answer : [Re] Inquiry related delivery from tan****

    We have received your email and will attend to it soon. Thank you.

    Question : [Re] Inquiry related delivery from tan****

    I still.habent gotten the clips and hooks. Please advice what happened.
    I only.need the clips. If here isn't any left please refund for both thanks.

    Answer : [Re] Inquiry related delivery from tan****

    replied via email.

  • Question : Inquiry for the item from mko****Apr 07, 2019

  • Question : Inquiry for the item from CXk****Mar 24, 2019

    Hi, please let me know if the wet/dry hanger is restocked. blue/black/grey

    Answer : [Re] Inquiry for the item from CXk****

    Hi,
    Yes we will restock the wet/dry hangers. But it may take a while for the shipment. Please follow us so that you will get updated once the stock is in. Thanks.

  • Question : Inquiry for the item from sha****Mar 22, 2019

    Hi, may I know when will the non-stop hanger be restocked?

    Answer : [Re] Inquiry for the item from sha****

    Hi,
    We have 2 types of Non-Slip hangers, the Velvet and the Wet/Dry Hangers. For Velvet hangers, Grey and Pink shipment are on the way; the Wet/Dry Hangers will follow after that. Do follow us so that you will get the latest update when the stock is in. Thank you.

+View all Notice, FAQ, Q&A >>
Stainless Steel LCD Digital Kitchen Food Weighing Scale 10kg(1g) Ideal for Baking Cooking Free Batte
Stainless Steel LCD Digital Kitchen Food Weighing Scale 10kg(1g) Ideal for Baking Cooking Free Batte
Item Q&A
  • Question : Inquiry for the item from Ken****Aug 10, 2019

    Hello seller,

    Between type C and D models, which one has a better LCD which can last longer?

    Regards,
    Ken

    Answer : [Re] Inquiry for the item from Ken****

    Both are having the same quality. That wil depends on which design and requirement you prefer. Please refer to our listing for more information.Thank you.

  • Question : Inquiry for the item from Ken****Aug 10, 2019

    What is the warranty period of this product?

    Answer : [Re] Inquiry for the item from Ken****

    Hi,
    The warranty is 2 weeks upon receipt of the product. Thank you.

  • Question : Inquiry for the item from pla****May 29, 2019

    Hi
    a. What's the main difference between C and D type?
    b. Does it come with English manual instructions?
    Thanks.

    Answer : [Re] Inquiry for the item from pla****

    Hi,
    Yes, it comes with English Manual.

    For Type C:
    Range - 10kg/1g
    Unit - g, lb, ml, oz, milk ml, kg
    Product Size - 180x140x17mm
    Auto Shut-down
    Use 2xAAA batteries

    For Type D:
    Range - 10kg/1g
    Unit - g, oz, ml, fl.oz
    Product Size - 210x155x30mm
    Auto Shut-down
    Use 3xAAA batteries

    Thanks.

  • Question : Inquiry for the item from koo****Mar 30, 2019

    Type c can weigh up to 5kg or 10kg? The product info dun tally with e order specs. Thanks

    Answer : [Re] Inquiry for the item from koo****

    Hi customer

    Thank you for your inquiry. For Kitchen Scale type C, Itcan weigh up to 10kg. Do support us. Many thanks.

  • Question : Inquiry for the item from fuj****Mar 14, 2018

    The product from which country?

    Answer : [Re] Inquiry for the item from fuj****

    From China.

10pcs Connector for Hangers Clothes Folding Hook/Clip Save Space Wardrobe Fast shipping
10pcs Connector for Hangers Clothes Folding Hook/Clip Save Space Wardrobe Fast shipping
Item Q&A
  • Question : Inquiry for the item from Kel****Jul 26, 2019

    Any more stock for clips ?

    Answer : [Re] Inquiry for the item from Kel****

    Sorry we have run out of stock. Thank you.

  • Question : Inquiry for the item from sul****Jan 25, 2019

    Hi, I wish to purchase 30 pieces of wet/ dry hanger in blue. Is there stock for it? And how do I select colour option during checkout?

    Answer : [Re] Inquiry for the item from sul****

    Hi, sorry that we only sell in box of 50 each. Go to the link below, select the Item Type, then Colour. Thanks.
    https://www.qoo10.sg/item/BIG-SALES-50-PCS-MAGIC-VELVET-CLOTHES-HANGER-NON-SLIP-CLOTHES/421456001?banner_no=1305330

  • Question : Inquiry for the item from gle****Jun 21, 2018

    Got mark on clothes for the clip? How heavy can the hanger take?

    Answer : [Re] Inquiry for the item from gle****

    It may have a slight mark when you cliped on damped clothes to dry, once ironed, it will be ok. Hanging a damped long jeans is not a problem. Thanks.

  • Question : Inquiry for the item from gig****Mar 22, 2018

    Hi does it come with hooks and clips?

    Answer : [Re] Inquiry for the item from gig****

    This listing is for Hooks and Clips only.
    Thanks.

NEW Packing Travel Bag / Luggage/Travel Organizer / Travel Essentials Organizer Toiletry Pouch
NEW Packing Travel Bag / Luggage/Travel Organizer / Travel Essentials Organizer Toiletry Pouch
Item Q&A
  • Question : Inquiry for the item from sho****Jun 27, 2019

    Hi,

    Noticed that all Type B is sold out.
    May I know when will the new stock arrive?

    Regards,

    Answer : [Re] Inquiry for the item from sho****

    Hi, we will not bring in new stock for the time being. Thank you.

  • Question : Inquiry related delivery from jea****Feb 11, 2019

  • Question : Inquiry related delivery from Cle****Dec 21, 2018

    Hi if i order today what is the earliest I can receive the items by?

    Answer : [Re] Inquiry related delivery from Cle****

    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process your order and post it out on the next working day.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    Thanks.

DRY FAST Microfiber Magic Towel☀Portable Small Size↗Light Weight↘ Non-Stick Sand↗
DRY FAST Microfiber Magic Towel☀Portable Small Size↗Light Weight↘ Non-Stick Sand↗
Item Q&A
  • Question : Inquiry for the item from del****Jun 22, 2019

    I want to buy 1 grey and 1 blue.

    Grey is currently out of stock. Will it be replenished?

    Answer : [Re] Inquiry for the item from del****

    Hi customer.
    Thank you for your inquiry. Grey is temporary of of stock. As for now it will not be available. You may consider other colors. Do support us. Many thanks.

  • Question : Inquiry for the item from the****Dec 13, 2018

  • Question : delivery timeOct 26, 2018

    If i order today, can deliver within 3 days?

    Answer : [Re] delivery time

    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process your order and post it out on the next working day.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    Thanks.

  • Question : Inquiry from Blu****Oct 23, 2018

PL Portable Fan Handheld USB Mini Fan Pocket Rechargeable Fan Handy Small Adjustable Fan Cooling Fan
PL Portable Fan Handheld USB Mini Fan Pocket Rechargeable Fan Handy Small Adjustable Fan Cooling Fan
Item Q&A
  • Question : Inquiry for the item from apr****Jun 17, 2019

Invisible Push Up Bra Strapless Bras Formal Dress Wedding/Evening Sticky Self-Adhesive Silicone Bras
Invisible Push Up Bra Strapless Bras Formal Dress Wedding/Evening Sticky Self-Adhesive Silicone Bras
Item Q&A
  • Question : Inquiry related delivery from wen****Jun 05, 2019

    Hi, can i check if I order today, can I receive latest by next week wed? Or if there is any self collection?

    Answer : [Re] Inquiry related delivery from wen****

    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process your order and post it out on the next working day.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    If you prefer to collect from our store. We are located at 57 Ubi Ave 1, #05-04, Singapore 408936. Our collection time is: Monday to Friday, 0830-1630 (please avoid lunch time 1200-1300).

    Do let us know when you will be coming to collect.
    Thank you.

*New Designs Added* Waterproof nylon bag simple shoulder bag small bag multi compartment
*New Designs Added* Waterproof nylon bag simple shoulder bag small bag multi compartment
Item Q&A
  • Question : Inquiry for the item from inh****Jun 01, 2019

    Hi seller, plese advice have you delivered out my Order no. 296571896? Saw delivery date on 27 May 2019 but I still have not received yet. Please check, thank you.

    Answer : [Re] Inquiry for the item from inh****

    Hi,
    Your item was posted out on 27 May.

    For normal parcels, Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery. Please wait for it, and also check your mail box. Thanks.

  • Question : ShippingNov 07, 2018

    Hi Seller,
    How far can you send out the item once I pay for it? Thanks

    Answer : [Re] Shipping

    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process your order and post it out on the next working day.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    Thanks.

Portable Multi-Purpose Foldable Clothes Shelves Drying / Hanging Rack towel clothes bathroom/indoor
Portable Multi-Purpose Foldable Clothes Shelves Drying / Hanging Rack towel clothes bathroom/indoor
Item Q&A
  • Question : Inquiry for the item from lia****May 14, 2019

    Would the large size be available soon?

    Answer : [Re] Inquiry for the item from lia****

    Sorry that we will not bring in this product for the time being.

  • Question : Inquiry related delivery from jes****Dec 29, 2018

    Im getting 2x this small hanger plus kitchen scale,
    However, the shipping fee multiple itself ...x2 hanger.
    Plus the scale another s/h fee.

    Can u charge me combined shipping?

    Answer : [Re] Inquiry related delivery from jes****

    What is your Order Number? If you are referring to our Hangers, the hangers' shipping fee is by itself due to its weight. Thanks.

  • Question : Inquiry for the item from hap****Aug 03, 2018

    When will you restock M and L sizes ? Thx.

    Answer : [Re] Inquiry for the item from hap****

    We will not restock these 2 sizes for the time being. Thank you.

★Best Price!!!★Transparent PVC Luggage Cover/Waterproof Protector/20~30 Inch/Local Delivery~
★Best Price!!!★Transparent PVC Luggage Cover/Waterproof Protector/20~30 Inch/Local Delivery~
Item Q&A
  • Question : Inquiry related delivery from Tan****May 14, 2019

  • Question : Inquiry for the item from ryi****Feb 02, 2019

    My luggage is 64cm*41cm*30cm? Which transparent cover type fits??

    Answer : [Re] Inquiry for the item from ryi****

    Please refer to our listing (or file attached) for your reference. Thanks.

  • Question : Inquiry from 240****Jan 28, 2019

  • Question : Inquiry for the item from chi****Jan 27, 2019

    can it fit american tourister curio 80 x 57 x 33/36 cm?

    Answer : [Re] Inquiry for the item from chi****

    Please refer to our dimension listed. Thanks.

  • Question : Inquiry for the item from Kuo****Jan 21, 2019

    Hi , when will you restock 28" and 30" luggage covers?

    Answer : [Re] Inquiry for the item from Kuo****

    The shipment is on the way via Sea Freight. You may check again next week. Thank you.

+View all Notice, FAQ, Q&A >>
💗💗 NEW 💗💗Japanese no-rim adjustment Japanese girl underwear without mark ladies bra
💗💗 NEW 💗💗Japanese no-rim adjustment Japanese girl underwear without mark ladies bra
Item Q&A
★Best Price!!!★Transparent PVC Luggage Cover/Waterproof Protector/20~30 Inch/Local Delivery~
★Best Price!!!★Transparent PVC Luggage Cover/Waterproof Protector/20~30 Inch/Local Delivery~
Item Q&A
  • Question : Inquiry related delivery from que****Mar 09, 2019

    Hi can I check if I place order today ,will I be able to get it by next thurs? Coz I’m flying off on fri

    Answer : [Re] Inquiry related delivery from que****

    Hi,
    We will only receive your order from Qoo10 Management once the payment is cleared. Thereafter, we will process your order and post it out on the next working day.

    For shipping, if you select:
    1. Singpost Normal Mail - Singpost takes about 3 to 10 working days (excluding weekends and PH) for delivery.;
    2. Qxpress - Qxpress takes about 2 to 4 working days (excluding weekends and PH) to deliver to your door step.

    We will strongly recommend you to select Qxpress as it comes with insurance and tracking number.

    Thanks.

Fashion Mini Refillable Perfume Bottle Canned Air Spray Bottom Pump Perfume Atomization for Travel
Fashion Mini Refillable Perfume Bottle Canned Air Spray Bottom Pump Perfume Atomization for Travel
Item Q&A
  • Question : Inquiry for the item from lim****Feb 22, 2019

    Hi,

    When will you restock bright gold?

    Answer : [Re] Inquiry for the item from lim****

    That depends on the Supplier stock. Currently no stock for the time being. Sorry.

★★Party LED Ear Stub★★ Great for Party Clubbing Night Spot !!!
★★Party LED Ear Stub★★ Great for Party Clubbing Night Spot !!!
Item Q&A
  • Question : Inquiry for the item from tha****Feb 15, 2019

  • Question : Restock for led earringsApr 10, 2018

    Hi, are you restocking the multi color ones for all designs???
    Please reply soon.
    Thks!

    Answer : [Re] Restock for led earrings

    Hi,
    We will not restocking the items for the time being. Thank you.

  • Question : Multi colorOct 04, 2016

    Hi, the crown shape multi color means it will keep blinking n change color is it? Thanks...

    Answer : [Re] Multi color

    Hi, yes it will keep changing colour. Thanks.

    Question : [Re] Multi color

    Ok... thanks! Anyway I've already placed order juz nw in e middle of the night.

    Answer : [Re] Multi color

    Thank you.

  • Question : Pair or pieceSep 17, 2016

    Hi, if i purchase it does it come in a pair or a piece? Thanks.

    Answer : [Re] Pair or piece

    Hi,
    Yes, it comes in a pair = 2 pieces. Thanks.

  • Question : BatteryJun 18, 2016

    Hi, is the battery changeable, can be bought? Thanks.

    Answer : [Re] Battery

    Hi, yes. The batteries can be changed. You may find it outside easily. Thanks.

Premium Clothes Hangers Organizer / Hangers Storage / Hangers Caddy Space Saver Velvet Hanger
Premium Clothes Hangers Organizer / Hangers Storage / Hangers Caddy Space Saver Velvet Hanger
Item Q&A
  • Question : Inquiry related delivery from loh****Feb 10, 2019

  • Question : Inquiry for the item from ana****May 16, 2018

    Hi seller, can I check... for the width of 12.7cm, is it between the gap between the 2 poles (marked in green) or the gap between the length and the middle section (marked in yellow). Please advise. Thank you!

    Answer : [Re] Inquiry for the item from ana****

    Hi,
    It is the width marked in Yellow. Thanks.

    Question : [Re] Inquiry for the item from ana****

    Hi, may I know the width marked in green?

    Answer : [Re] Inquiry for the item from ana****

    Hi, it is approx. 9.5cm.

    Question : [Re] Inquiry for the item from ana****

    Thank you!!

    Answer : [Re] Inquiry for the item from ana****

    :>

  • Question : Inquiry related delivery from cam****Aug 28, 2017

    Hi, is there free shipping for extra items we order on set discount?

    Answer : [Re] Inquiry related delivery from cam****

    Hi,
    For normal mail, the postage fee is charged according to weight.
    For Qxpress, it will only charge one time per cart number.

    Please refer to the listing for free shipping requirement. Please also take note on the Postage Fee for Normal Mail: if Postage Fee is more than S$3.00 per cart, you may consider Qxpress as it charged one time per cart number and it comes with tracking number and warranty.

    Thanks.

    Question : [Re] Inquiry related delivery from cam****

    Hi there, but I was referring to extra items in set discount which means I already have one item charged with Qexpress. There is no option to remove the extra postage charges for the add on items . Please advise, thank you

    Answer : [Re] Inquiry related delivery from cam****

    Hi,
    If one of your order is Hangers, due to its weight, it is charged according to per piece regardless of Normal Mail or Qxpress. Thanks.

  • Question : Rebates and Coupons from Taobao purchaseAug 14, 2017

  • Question : Inquiry for the item from eve****Aug 11, 2017

    Do u have one that can fit the new Smart slim hangers design ?

    Answer : [Re] Inquiry for the item from eve****

    This is the only hanger org that we are having now. Thanks.

+View all Notice, FAQ, Q&A >>
2018 New Arrivals ❤❤❤❤ Faux Leather Cards Holder Suit for any Smart Phone
2018 New Arrivals ❤❤❤❤ Faux Leather Cards Holder Suit for any Smart Phone
Item Q&A
  • Question : Inquiry related delivery from ais****Jan 29, 2019

  • Question : Inquiry for the item from maz****Apr 09, 2018

    Hi seller... if i will to buy more than 1pcs... Will it be packed in individual packaging...? As I intend to give as a gifts for a group of friends.

    Answer : [Re] Inquiry for the item from maz****

    Hi,
    Yes. As long your shipping address is the same, we will bundle them in a parcel and post it out. Thanks.

  • Question : Inquiry for the item from iky****Feb 08, 2018

    Hi, can meet up to pick up item?

    Thank you.

    Answer : [Re] Inquiry for the item from iky****

    Hi,
    Sorry that due to time constraints and manpower shortage, we do not provide self collection service.
    Thanks.

  • Question : Inquiry for the item from mst****Jan 24, 2018

    Hi, I refer to my 2 orders 243214057 & 243214058. There is not enough postage & I hv to pay $1.30 to postman. Please refund me back $1.30 asap.

    Answer : [Re] Inquiry for the item from mst****

    Done.

  • Question : Inquiry for the item from lim****Jan 18, 2018

    Hi why doesn’t my ezlink card inside the holder not able to detect ??

    Answer : [Re] Inquiry for the item from lim****

    Hi,
    If there are 2 cards in the slot, the reader may confused and not sure which card to read. Thus please take note.

    Question : [Re] Inquiry for the item from lim****

    I only put 1 card though and it’s at the front slot ?? 😂😂

    Answer : [Re] Inquiry for the item from lim****

    Hmm, then we really not know why, we are sorry !

+View all Notice, FAQ, Q&A >>
[SG Local]6 pcs Pack of Reusable Silicon Storage Lids Covers BPA Free ★for Bowl Pot Cup
[SG Local]6 pcs Pack of Reusable Silicon Storage Lids Covers BPA Free ★for Bowl Pot Cup
Item Q&A