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Q & A Lists
Item Question & Answer
X88 PRO X3 Amlogic S905X3 TV-Box Android 9.0 5G Dual Band WIFI HDR10 8K LAN 1000M BT4.1 OTA STB
X88 PRO X3 Amlogic S905X3 TV-Box Android 9.0 5G Dual Band WIFI HDR10 8K LAN 1000M BT4.1 OTA STB
Item Q&A
  • Question : Inquiry for the item from girlhelene76May 14, 2021

    How to submit warranty. ? What is in the package?Package include?

    Answer : [Re] Inquiry for the item from girlhelene76

    Dear customer, your order number will be the warranty. It have cable and remote

    Question : [Re] Inquiry for the item from girlhelene76

    Just keep qoo receipt? HDMI n power point tv box whole set ?

    Answer : [Re] Inquiry for the item from girlhelene76

    And remote control?

    Question : [Re] Inquiry for the item from girlhelene76

    Yes , whole set , cable remote .

    Answer : [Re] Inquiry for the item from girlhelene76

    Great thanks

    Question : [Re] Inquiry for the item from girlhelene76

    You are welcome .

  • Question : Inquiry for the item from ZayDec 21, 2020

  • Question : Inquiry from za1n177Dec 16, 2020

  • Question : Inquiry for the item from boo****Jun 02, 2020

    Hi, the Card Reader for Micro SD Card, able to expand memory up to ?? GB maximum?

    Also, the USB 3.0 input, able to detect up to ?? GB maximum?

    Answer : [Re] Inquiry for the item from boo****

    Dear customer,the TV box can't put SD card,Thanks

    Question : [Re] Inquiry for the item from boo****

    Maybe you call it TF Card, see picture in attachment extracted from you advertisement.

    What is the maximum card size readable from this TR Card port in order to expand memory?

    Answer : [Re] Inquiry for the item from boo****

    TF cards are the same size,Thanks

  • Question : Inquiry for the item from deg****May 20, 2020

    hello, is item instock and may i know how long can reach me? also, the remote has air mouse capabilities? thank you.

    Answer : [Re] Inquiry for the item from deg****

    Dear customer, we have ready stock for the item,the remote doesn't have air mouse capabilities?Thank you.

    Question : [Re] Inquiry for the item from deg****

    ok thank you

    Answer : [Re] Inquiry for the item from deg****

    You're welcome,Thanks

Android 9.0 TV BOX Smart Network Player Smart TV BOX USB3.0 mx10pro Quad Core 64-bit ARM Cortex-A
Android 9.0 TV BOX Smart Network Player Smart TV BOX USB3.0 mx10pro Quad Core 64-bit ARM Cortex-A
Item Q&A
  • Question : Inquiry for the item from CaponeMay 13, 2021

  • Question : Inquiry for the item from gerardFeb 06, 2021

    Can I just go to shop and buy it there without Qoo10?

    Answer : [Re] Inquiry for the item from gerard

    Hi customer , we are sorry , this model now we currently run out of stock , and if you want to buyer directly in our shop , the price will not same as online , Thanks

  • Question : Inquiry related delivery from chy****May 12, 2020

    Why will take 5 to 7day for shipment.

    Answer : [Re] Inquiry related delivery from chy****

    Due to global coronavirus outbreak, shipment has been delayed.
    Thanks

    Question : [Re] Inquiry related delivery from chy****

    I brought from yesterday, if add another 5 to 7day most will closing 2 week shipment. Do you local seller.

    Answer : [Re] Inquiry related delivery from chy****

    Yes, we are local seller.
    Thanks

    Question : [Re] Inquiry related delivery from chy****

    How come arrangements and delivery take 7 to 9day.

    Answer : [Re] Inquiry related delivery from chy****

    Cuz shipment delayed at logistci side.
    Thanks

    Question : [Re] Inquiry related delivery from chy****

    Its will 7 day ago from order until now. Do you mind update me how long do i still need to wait until receive the order.

    Answer : [Re] Inquiry related delivery from chy****

    Received the unit. But can not open for google play. Why and what happen

    Question : [Re] Inquiry related delivery from chy****

    Dear customer,we are sorry about that,would you like to come over ours shop?We will repair or exchange for you.
    Address:164 Race Course Road #01-01 S218604.
    The opening hours:11:00-8:00 Mon- Sun.
    Thanks

    Answer : [Re] Inquiry related delivery from chy****

    Ok. Do you open now with the CB periods.

    Question : [Re] Inquiry related delivery from chy****

    Yes, we open during CB

    Answer : [Re] Inquiry related delivery from chy****

    Ok. See you by tomorrow. Thanks

    Question : [Re] Inquiry related delivery from chy****

    Noted,have a great day

    Answer : [Re] Inquiry related delivery from chy****

    Sorry today inam not able make it. Do you open by tomorrow. Thanks

    Question : [Re] Inquiry related delivery from chy****

    Yes,we will open tmr,Thanks

    Answer : [Re] Inquiry related delivery from chy****

    Do you have any 4gb/ 64gb on hand. i need another 2 unit. Please dont mind inform me 93365297.

    Question : [Re] Inquiry related delivery from chy****

    Yes,we have ready stock for 64 GB,thanks

    Answer : [Re] Inquiry related delivery from chy****

    How do i able plan self collect with you and contact detail.

    Question : [Re] Inquiry related delivery from chy****

    Address:164 Race Course Road #01-01 S218604.
    The opening hours:11:00-8:00 Mon- Sun.
    Contact no:69090030
    Thanks.

  • Question : Inquiry for the item from Rif****May 30, 2020

    Hi
    .. Max10 pro available? Need it urgently

    Answer : [Re] Inquiry for the item from Rif****

    Dear customer,MX 10 Pro available,Thanks

    Question : [Re] Inquiry for the item from Rif****

    Compare mx10 pro and x96 air, which one is better for game?

    Answer : [Re] Inquiry for the item from Rif****

    Compare mx10 pro and x96 air, which one is better for game?thanks

    Question : [Re] Inquiry for the item from Rif****

    The item is TV box,only can use for the TV channels,Thanks

  • Question : Inquiry for the item from chy****May 19, 2020

    Why the play store not working. Only keep loading

    Answer : [Re] Inquiry for the item from chy****

    Dear customer,we are sorry about that,would you like to come over ours shop?We will repair or exchange for you.
    Address:164 Race Course Road #01-01 S218604.
    The opening hours:11:00-8:00 Mon- Sun.
    Thanks

    Question : [Re] Inquiry for the item from chy****

    Do you open within CB period.

    Answer : [Re] Inquiry for the item from chy****

    Yes, we open during CB

+View all Notice, FAQ, Q&A >>
HK1 BoxTV Box 8K Amlogic S905X3 Android 9.0  Google Player Netflix Youtube (UK PLUG)
HK1 BoxTV Box 8K Amlogic S905X3 Android 9.0 Google Player Netflix Youtube (UK PLUG)
Item Q&A
  • Question : Inquiry for the item from ShyaApr 29, 2021

    How long will be the delivery? 1-2days? Or still have to wait for it to be shipped from overseas takes about 14days?

    Answer : [Re] Inquiry for the item from Shya

    Yes , 14 days .

    Question : [Re] Inquiry for the item from Shya

    Hi, would like to exchange item. Already recieve the item but unable to switch ON the Android box. Have change batteries few times but still unable to switch ON. Please advise.

    Answer : [Re] Inquiry for the item from Shya

    Hi customer , We are helpful and will solve the problems.
    if you receive a defect item,please contact us at once with item picture or video. Thanks

    Question : [Re] Inquiry for the item from Shya

    I already send you the video under the exchange item.

    Answer : [Re] Inquiry for the item from Shya

    This is the video.

    Question : [Re] Inquiry for the item from Shya

    In this case , please return it to us first .

    Answer : [Re] Inquiry for the item from Shya

    How do I return to you? Could you elaborate more on that?

    Question : [Re] Inquiry for the item from Shya

    Pls advise on exchange. Ur immediate reply will be greatly appreciated.

    Answer : [Re] Inquiry for the item from Shya

    You may request return in system.

    Question : [Re] Inquiry for the item from Shya

    Thank you

    Answer : [Re] Inquiry for the item from Shya

    How many days will the exchange process?

    Question : [Re] Inquiry for the item from Shya

    We are not sure how long it will take for courier to return us back the item.

    Answer : [Re] Inquiry for the item from Shya

    Ok noted. Thank you for answering my queries. Greatly appreciate it.

    Question : [Re] Inquiry for the item from Shya

    You're welcome

    Answer : [Re] Inquiry for the item from Shya

    Hi, sorry. Could you check in the box if there is plug in that I left it there? It’s my air mouse connector.

    Question : [Re] Inquiry for the item from Shya

    Yes , have inside

    Answer : [Re] Inquiry for the item from Shya

    Can I have the item back and deliver with my exchange item?

    Question : [Re] Inquiry for the item from Shya

    Yes , we will send it together with your replacement , btw we still waiting for the stock from our supplier .

    Answer : [Re] Inquiry for the item from Shya

    Sure thank you. Appreciate it much. Do you know the estimated time frame?

    Question : [Re] Inquiry for the item from Shya

    Can't confirm with you , due to delay shipping from our supplier, we will inform you once the stock is coming

    Answer : [Re] Inquiry for the item from Shya

    Ok sure. Thanks

    Question : [Re] Inquiry for the item from Shya

    Thanks for your understanding too

  • Question : Inquiry for the item from ZayJan 05, 2021

  • Question : Inquiry for the item from low_angelDec 26, 2020

    Can see Viu in this box?

    Answer : [Re] Inquiry for the item from low_angel

    Hi customer,you need to download the app by yourself.Thanks

  • Question : Inquiry for the item from DominicandCarissaDec 21, 2020

    Hi, can I change the default OS Launcher on this box with any Alternate Launcher from PlayStore? Tks!

    Answer : [Re] Inquiry for the item from DominicandCarissa

    Hi customer,cannot change the default OS Launcher .Thanks

  • Question : Inquiry related delivery from RudiDec 20, 2020

    Do you do store pick up?

    Answer : [Re] Inquiry related delivery from Rudi

    Hi customer,which model and how many GB you prefer?

    Question : [Re] Inquiry related delivery from Rudi

    64gb

    Answer : [Re] Inquiry related delivery from Rudi

    We only have 128GB now.Tanks

    Question : [Re] Inquiry related delivery from Rudi

    Thanks

    Answer : [Re] Inquiry related delivery from Rudi

    For store pick up?

    Question : [Re] Inquiry related delivery from Rudi

    Yes,you can come over our shop to self collect once you receive the pick up voucher,Thanks

+View all Notice, FAQ, Q&A >>
Baseus Capacitive Stylus Pen Touch Screen Pen For IOS Android Windows
Baseus Capacitive Stylus Pen Touch Screen Pen For IOS Android Windows
Item Q&A
  • Question : Inquiry for the item from magdlchanMay 11, 2021

    Hi hi
    The circle tip look very weird. Can it be remove?
    Do u have another type that look like pen with fine tip not this circle tip?
    Thanks

    Answer : [Re] Inquiry for the item from magdlchan

    Hi customer , cannot removed . May we know you using android or IOS model ?

    Question : [Re] Inquiry for the item from magdlchan

    we still have one model , but only can use for IOS .

    Answer : [Re] Inquiry for the item from magdlchan

    Hi seller

    I’m using the iPad 9.7
    Generation 5.
    Yes it’s IOS.

    But I don’t want the round tip
    Do u have other type?

    Thank u

    Question : [Re] Inquiry for the item from magdlchan

    Have , like a pencil type .

    Answer : [Re] Inquiry for the item from magdlchan

    https://qoo.tn/Bb0IeX can refer to this page

    Question : [Re] Inquiry for the item from magdlchan

    Great thank u I will have a look!
    Yes I find the circle tip very weird and maybe I don’t know how to use. I prefer more like pencil type.
    Thank u I will have a look now

    Answer : [Re] Inquiry for the item from magdlchan

    Okay sure , you may refer it first .

  • Question : Inquiry for the item from peterseowMay 02, 2021

    Hi... Is this item available from your store?

    If yes, should I still buy online and drop by to collect later?
    or just buy from your store when I drop by?

    Thanks!

    Answer : [Re] Inquiry for the item from peterseow

    Hi customer , yes available , you may place an order and choose the option for store pick up .

    Question : [Re] Inquiry for the item from peterseow

    If you want buy directly in our shop , the price will not same as onlinr

Mitu Childrens Phone Smart Watch 4C Intelligent Multifunction Watch 4G Video Call IPX8 Waterproof
Mitu Childrens Phone Smart Watch 4C Intelligent Multifunction Watch 4G Video Call IPX8 Waterproof
Item Q&A
  • Question : Inquiry for the item from triswskMay 06, 2021

  • Question : Inquiry for the item from userApr 22, 2021

    Can use MyRepublic or ciriclelife sim card?
    If yes, after insert SIM card, can do text chat?
    Can do video call?

    Answer : [Re] Inquiry for the item from user

    HI customer , yes can use for video call

    Question : [Re] Inquiry for the item from user

    By only for wifi

    Answer : [Re] Inquiry for the item from user

    Ok. Can do text messaging with SIM card?

    Question : [Re] Inquiry for the item from user

    Cannot only for GPS

  • Question : Inquiry for the item from chirelineMar 31, 2021

    Hi, may I know what is covered under the 30 days seller warranty? Does it cover manufacturing defect? In the event of a return/refund, do I send the item back to a Singapore address? Thanks!

    Answer : [Re] Inquiry for the item from chireline

    Dear Customer,If has problem we singapore here service centre.Thanks

  • Question : Inquiry for the item from userMar 20, 2021

    Can use in singapore with singapore SIM card?

    Answer : [Re] Inquiry for the item from user

    Hi customer , it only can support for wifi , if insert sim card only for GPS only no data . Thanks

  • Question : Inquiry for the item from VibhuaryaMar 02, 2021

    Will this watch work on Singtel SIM Card ???????

    Answer : [Re] Inquiry for the item from Vibhuarya

    HI customer , yes , it can use .

+View all Notice, FAQ, Q&A >>
Xiaomi MI True wireless Earbuds Basic Airdots BT5.0 TWS Noise reduction Stereo bass Mi Earbuds AI
Xiaomi MI True wireless Earbuds Basic Airdots BT5.0 TWS Noise reduction Stereo bass Mi Earbuds AI
Item Q&A
  • Question : Inquiry from andrew_88_chinMay 03, 2021

  • Question : Inquiry for the item from bihong121May 05, 2021

    What's the Bluetooth name of the device?

    Answer : [Re] Inquiry for the item from bihong121

    No user manual

    Question : [Re] Inquiry for the item from bihong121

    Hi customer , the bluetooth name is Mi True Wireless EBs Basic_R .

  • Question : Inquiry related return and exchange from TweenyminnieMay 05, 2021

    I purchase 4 sets, yet got two sets is used sets as charging cable, eartips, manual is missing and plastic film is not intact. New sets plastic film is intact pic attached FYI. I want an exchange. Please reply asap thanks.

    Answer : [Re] Inquiry related return and exchange from Tweenyminnie

    HI customer , sure please request return in system first , we sincerely apologize for the inconvenience this has caused you.

    Question : [Re] Inquiry related return and exchange from Tweenyminnie

    Or is it I click on exchange huh? Which one should I request, return or exchange, old help thanks

    Answer : [Re] Inquiry related return and exchange from Tweenyminnie

    You may request it from your order side

  • Question : Inquiry for the item from JulieApr 30, 2021

    Hi, may I know Mi True Wireless Earbuds Basic can pair with Galaxy A30s phone ? Thanks

    Answer : [Re] Inquiry for the item from Julie

    Dear customer, yes can be use

  • Question : Inquiry for the item from jiaminonnApr 26, 2021

    Hi,
    Can i check if this is compatible with Xiaomi Mi Max 3?

    THank you.

    Answer : [Re] Inquiry for the item from jiaminonn

    Hi customer , yes it is connected by Bluetooth

+View all Notice, FAQ, Q&A >>
Bluetooth virtual Laser Projection keyboard with mouse and powerbank fuction for phone PC and laptop
Bluetooth virtual Laser Projection keyboard with mouse and powerbank fuction for phone PC and laptop
Item Q&A
[Local set]Samsung Galaxy A12 4+128GB Local 1 Year Samsung Warranty
[Local set]Samsung Galaxy A12 4+128GB Local 1 Year Samsung Warranty
Item Q&A
  • Question : Inquiry for the item from mac88sgMay 04, 2021

    A12 with volLTE? support TAG line;?

    Answer : [Re] Inquiry for the item from mac88sg

    Hi customer , do you mean TPG line ? if yes, A12 can support it

  • Question : Inquiry for the item from weimingtanFeb 07, 2021

    Hi, is this A10S jailbroken? Or is it original, i.e. not jailbroken?

    Answer : [Re] Inquiry for the item from weimingtan

    Hi customer , this is original local set of Samsung . Thanks

    Question : [Re] Inquiry for the item from weimingtan

    Thank you for the reply. How about the A12? Is it also original local set of Samsung?

    Answer : [Re] Inquiry for the item from weimingtan

    Yes , A12 also local set .

  • Question : Inquiry for the item from homanfaiFeb 01, 2021

    My Samsung a20 is spoilt where can I bring for repair

    Answer : [Re] Inquiry for the item from homanfai

    HI customer , is it buy from our shop ?

    Question : [Re] Inquiry for the item from homanfai

    From your shop

    Answer : [Re] Inquiry for the item from homanfai

    From your shop

    Question : [Re] Inquiry for the item from homanfai

    But this is A11 not A20 , have you exchange the model ?

    Answer : [Re] Inquiry for the item from homanfai

    Yes coz that time your say no stock and exchange to a20

    Question : [Re] Inquiry for the item from homanfai

    In this case , please bring it down to our shop , we will help you check for it . Thanks

    Answer : [Re] Inquiry for the item from homanfai

    Can I have the address? Thanks

    Question : [Re] Inquiry for the item from homanfai

    Can I have the address? Thanks

    Answer : [Re] Inquiry for the item from homanfai

    Shop name: MosiMosi 164 Race Course Road,#01-01,S218604. Working hours:11am to 9pm,Mon-Sun.
    Thanks

  • Question : Inquiry for the item from viviJan 04, 2021

    Samsung A11 got stock? Thanks

    Answer : [Re] Inquiry for the item from vivi

    Hi customer,A11 is currently run out of stock.Thanks

  • Question : Inquiry for the item from nikis_88Jan 02, 2021

+View all Notice, FAQ, Q&A >>
Xiaomi Microhoo USB Air Conditioner Fan Aircooler 99 Speed Touch Screen 3 In 1 Mini Water fan
Xiaomi Microhoo USB Air Conditioner Fan Aircooler 99 Speed Touch Screen 3 In 1 Mini Water fan
Item Q&A
  • Question : Inquiry related delivery from syMay 02, 2021

    When will new stocks be available?

    Answer : [Re] Inquiry related delivery from sy

    HI customer , xiaomi cooling fan totally sold out .

  • Question : Inquiry for the item from adrianapngFeb 05, 2021

  • Question : Inquiry for the item from enquiryFeb 04, 2021

  • Question : Inquiry for the item from waynetancwDec 23, 2020

  • Question : Inquiry for the item from waynetancwDec 23, 2020

+View all Notice, FAQ, Q&A >>
Original Xiaomi Portable Bluetooth Selfie Stick Extendable Folding Tripod Phone Holder Desktop Stand
Original Xiaomi Portable Bluetooth Selfie Stick Extendable Folding Tripod Phone Holder Desktop Stand
Item Q&A
  • Question : Inquiry related return and exchange from AppleApr 27, 2021

    My order no: 337871225 is Xiaomi XMZPG01YM (selfie stick, bluetooth, remote control, tripod) NOT LYZPG01YM
    and unit is SPOILED (cannot hold the phone in stable condition via tightening plastic screw).

    Please re-send and provide NEW tracking number with correct XMZPG01YM.


    Thanks.

    Answer : [Re] Inquiry related return and exchange from Apple

    Xiaomi XMZPG01YM (selfie stick, bluetooth, remote control, tripod)

    Question : [Re] Inquiry related return and exchange from Apple

    Hi customer , so sorry about this mistake , please request return & exchange in system , we will resend you the correct item once we have received the wrong item from you . Thanks

    Answer : [Re] Inquiry related return and exchange from Apple

    Seller re-delivery NOW with correct item and provide NEW tracking number ; without receiving the wrong item from me.
    Seller will collect the Wrong item via collect tracking number (date/timing for collection) if SELLER wants to take back.

    ALL delivery charges pays by Seller.

    Thanks

    Question : [Re] Inquiry related return and exchange from Apple

    Return request already approved , QOO10 will arrange courier collect it from your side in this few days

    Answer : [Re] Inquiry related return and exchange from Apple

    Order No: 337871225
    Qoo10 Return Label ; Return no: R261292SGSG


    I have NO printer and No sticker label to print the Qoo10 Return Label ( ONLY hand written on a piece of paper).

    No plastic envelope to wrap the wrong item (RETURN item).

    Please provide ALL the require packaging items, charge to SELLER.
    HOW?

    Thanks.

    Question : [Re] Inquiry related return and exchange from Apple

    just write down your details (order number / shope name )

    Answer : [Re] Inquiry related return and exchange from Apple

    Already come to pick up the wrong item (RETURN item), waiting for re-delivery on the correct item with NEW tracking number.
    [ Order No: 337871225 , Xiaomi XMZPG01YM (selfie stick, bluetooth, remote control, tripod) ].


    {{ ALL delivery charges pays by Seller. }}.
    Thanks.

    Question : [Re] Inquiry related return and exchange from Apple

    Noted

    Answer : [Re] Inquiry related return and exchange from Apple

    SELLER received the wrong item (RETURN item) _30Apr 2+pm,

    Please provide re-delivery on the correct item with NEW tracking number.
    [ Order No: 337871225 , Xiaomi XMZPG01YM (selfie stick, bluetooth, remote control, tripod) ].


    {{ ALL delivery charges pays by Seller. }}.
    Thanks.

    Question : [Re] Inquiry related return and exchange from Apple

    We will check and update you. Thank you

    Answer : [Re] Inquiry related return and exchange from Apple


    Please provide re-delivery to BUYER’s address door service (registration mail) with correct item with NEW tracking number, (Qxpress).
    [ Order No: 337871225 , Xiaomi XMZPG01YM (selfie stick, bluetooth, remote control, tripod) ].


    BUYER will NOT accept singpost normal mail. (It can take up to 7-14days OR lost.).
    {{ ALL delivery charges pays by Seller. }}.
    Thanks.

    Question : [Re] Inquiry related return and exchange from Apple

    We only can resend by normal mail , because the delivery fee is we pay by our self , Qoo10 will not cover it . Thanks

    Answer : [Re] Inquiry related return and exchange from Apple

    if lost we will ask qoo10 refund for you .

  • Question : Inquiry for the item from cadyminyenSep 24, 2020

    Hi, XM2PG01YM tripod can it be extended to maximum length? Does the tripod support well?

    Answer : [Re] Inquiry for the item from cadyminyen

    Dear customer,the tripod support well

  • Question : Inquiry for the item from nathanng3519Sep 21, 2020

    Hi can Samsung Note 9 fit into the gripper of this stand?

    Answer : [Re] Inquiry for the item from nathanng3519

    Dear customer,You can check these information
    Folding length: 19 cm/7.48"
    Extension: 51 cm/20.08"
    Gripper range: 56 - 89mm/2.20-3.50"
    Product net weight: 155 grams
    Product gross weight: 200 grams
    Product size: 190mm*50mm*45mm/7.48*1.97*1.77"
    Packing size: 220mm*70mm*60mm/8.66*2.76*2.36"
    Thanks

  • Question : Inquiry for the item from suzSep 13, 2020

    Hi. Can this hold a tablet? I have an Xperia Z3 tablet. Thank you.

    Answer : [Re] Inquiry for the item from suz

    Dear customer , tablet is too big for this item , it can't hold for it . Thanks

  • Question : Inquiry for the item from rachpengAug 20, 2020

+View all Notice, FAQ, Q&A >>
Q Plus Smart TV Box Android 9.0 TV Box 4GB Ram 32GB 64GB Rom 6K H.265 USB3.0 Netflix Allwinner H6
Q Plus Smart TV Box Android 9.0 TV Box 4GB Ram 32GB 64GB Rom 6K H.265 USB3.0 Netflix Allwinner H6
Item Q&A
  • Question : Inquiry for the item from zainizain82Apr 26, 2021

  • Question : Inquiry related delivery from jef****Apr 14, 2020

    Hi, do you all ship out during this time? Or is there ways i can collect?

    Answer : [Re] Inquiry related delivery from jef****

    Hi delivery still work as normal during outbreak.Thanks

    Question : [Re] Inquiry related delivery from jef****

    Do you have 64gb in stock now?

    Answer : [Re] Inquiry related delivery from jef****

    this model no stock ,can choose other model?

    Question : [Re] Inquiry related delivery from jef****

    I have made purchase for the 32gb....

    Answer : [Re] Inquiry related delivery from jef****

    Noted with thanks.:-)

    Question : [Re] Inquiry related delivery from jef****

    May i know when u will deliver out...

    Answer : [Re] Inquiry related delivery from jef****

    Hi customer,
    We will ship it out next week. If no delay from logistic side, u will be receiving it within 5 to 7 working days.
    Thanks

  • Question : Inquiry for the item from fun****Apr 16, 2020

    Hi you have stock? Thanks

    Answer : [Re] Inquiry for the item from fun****

    no stock currenly ,u may look for tvbox model H96MAX ,H96 MAX X3 and H96 MAX+

    Question : [Re] Inquiry for the item from fun****

    Ok. Thanks

    Answer : [Re] Inquiry for the item from fun****

    You are welcome, have a great day ahead.:-)

  • Question : Inquiry for the item from spa****Apr 07, 2020

    Is there available stock for 64gb? If i buy now, when is etd?

    Answer : [Re] Inquiry for the item from spa****

    hi,this item no have stock ,u may choose other option ,tks

    Question : [Re] Inquiry for the item from spa****

    we only have H96max 32gb 64gb and HK1box 32 64 and 128gb ,tks

  • Question : Inquiry for the item from avi****Mar 30, 2020

    Hi, thanks i got my item, but i could not setup the play store is there a problem. The item is stuck at checking info... for very long. Plz advice

    Answer : [Re] Inquiry for the item from avi****

    Hi customer,
    In this case, are you able to drop by our shop check first? 164 Race Course Road,#01-01,S218604. Working hours:11am to 9pm,Mon-Sun.
    Thanks

    Question : [Re] Inquiry for the item from avi****

    Ok,

    Answer : [Re] Inquiry for the item from avi****

    Thanks ;-)

i7-Mini Tws Wireless Earbuds (White) For iPhone Huawei Samsung Xiaomi
i7-Mini Tws Wireless Earbuds (White) For iPhone Huawei Samsung Xiaomi
Item Q&A
  • Question : Inquiry for the item from buyerApr 19, 2021

  • Question : Inquiry for the item from her****Jan 15, 2020

    Hi, if buy in more quantity is the price nego?

    Answer : [Re] Inquiry for the item from her****

    hi, u may come down my shop directly.

(Breo )Eye Massager iSeeE Eye Protector Eye Protector Eye Massager
(Breo )Eye Massager iSeeE Eye Protector Eye Protector Eye Massager
Item Q&A
Original Xiaomi AI Touch Screen Bluetooth 5.0 Speaker Digital Display Alarm Clock WiFi
Original Xiaomi AI Touch Screen Bluetooth 5.0 Speaker Digital Display Alarm Clock WiFi
Item Q&A
  • Question : Inquiry for the item from jcchanahApr 18, 2021

    Can the alarm set local radio?

    Answer : [Re] Inquiry for the item from jcchanah

    Hi customer , it cannot support local FM , becasuse this is china product .

  • Question : Inquiry for the item from veronlim20Jan 30, 2021

    Can use it as a radio?

    Answer : [Re] Inquiry for the item from veronlim20

    Yes , it can use for radio .

  • Question : Inquiry for the item from veronlim20Dec 14, 2020

    What are the apps required to use this?

    Answer : [Re] Inquiry for the item from veronlim20

    Hi customer,youcan scan the QR code on the screen.Thanks

  • Question : Inquiry for the item from 211****Jul 02, 2020

    Can it link with with Xiaomi Smart Cat Eye Door Viewer Camera?

    Answer : [Re] Inquiry for the item from 211****

    Dear customer,the item can link with Xiaomi Smart Cat Eye Door Viewer Camera,Thanks

mosimosi PowerBank with stand 20000mAh/10000mAh 2A charge 5 Device in Same Time 3 months warranty
mosimosi PowerBank with stand 20000mAh/10000mAh 2A charge 5 Device in Same Time 3 months warranty
Item Q&A
  • Question : Inquiry for the item from lynettekwekApr 14, 2021

    Hi my Samsung s20+ phone buy which model for power bank. I don't really need so many wires to charge many thing. Just my phone only.. thanks.

    Answer : [Re] Inquiry for the item from lynettekwek

    Dear customer, you may consider for 5momo pro if you want 20000mah

  • Question : Inquiry related delivery from rayphoonFeb 16, 2021

    Hi. I need 2 separate physical receipts. How soon can I receive?

    Answer : [Re] Inquiry related delivery from rayphoon

    Hi customer , we not provided physical receipts .

    Question : [Re] Inquiry related delivery from rayphoon

    It will take 2-3 working days for the shipment if no delay from logistic side .

  • Question : Inquiry related delivery from jcf3111Nov 27, 2020

    Hi seller,

    May I check the pick up day and timing? If I intend to do self collection

    Answer : [Re] Inquiry related delivery from jcf3111

    Hi customer,which item you interested?

    Question : [Re] Inquiry related delivery from jcf3111

    The power bank mosimosi

    Answer : [Re] Inquiry related delivery from jcf3111

    Hi customer,you can come our shop to self collect once you receive the pick up voucher,Thanks

    Question : [Re] Inquiry related delivery from jcf3111

    Hi, can I go on Thursday to pick up?

    Answer : [Re] Inquiry related delivery from jcf3111

    Hi customer,we are sorry about that,This item is currently run out of stock,Would you mind we change xiaomi powerbank for you?

    Question : [Re] Inquiry related delivery from jcf3111

    Hi, so the capacity is the same as what i purchase?

    Answer : [Re] Inquiry related delivery from jcf3111

    It's xiaomi brand,better model.Thanks

    Question : [Re] Inquiry related delivery from jcf3111

    So I can go pick up today? What time ur office close?

    Answer : [Re] Inquiry related delivery from jcf3111

    So I can go pick up today? What time ur office close?

    Question : [Re] Inquiry related delivery from jcf3111

    Address:164 race course road 01-01 S218604
    The opening hour:11:00-9:00 Mon-Sun
    Thanks

    Answer : [Re] Inquiry related delivery from jcf3111

    Hi, in this case I will go on Sunday instead. Thanks!

    Question : [Re] Inquiry related delivery from jcf3111

    Noted with thanks

    Answer : [Re] Inquiry related delivery from jcf3111

    Hi I might come to pick up later before 6pm

    Question : [Re] Inquiry related delivery from jcf3111

    Noted,we will reserve for you,Thanks

  • Question : Inquiry for the item from amandalimxy23Dec 03, 2020

    is there led indicator on the battery to know the balance usage.

    Answer : [Re] Inquiry for the item from amandalimxy23

    Hi customer,this have led indicator can know the balance usage.Thanks

  • Question : Inquiry for the item from heaming88Nov 30, 2020

+View all Notice, FAQ, Q&A >>
Samsung Galaxy J2 Prime // 4G LTE Network 5.0inches Screen Quad-core 1.5GB RAM 8GB ROM Android
Samsung Galaxy J2 Prime // 4G LTE Network 5.0inches Screen Quad-core 1.5GB RAM 8GB ROM Android
Item Q&A
  • Question : Inquiry for the item from salmah2110Apr 10, 2021

    Hi.,

    Is this refurbished,?

    And no local 1 yr guarantee?

    Answer : [Re] Inquiry for the item from salmah2110

    Hi customer , yes this is an old model phone . Local seller one month warranty only

  • Question : Inquiry for the item from tiggerize69Apr 05, 2021

    Hi. I received the J2 Prime today. I tried to download WhatsApp but could not activate it because the phone does not want to recognise my SIM card. I tried my SIM card with other phones and it works. I think there is a problem with the phone. It keeps showing SIM card no network.
    May I know what I can do about this?

    Thanks

    Answer : [Re] Inquiry for the item from tiggerize69

    Hi customer , would you mind to bring it down to our shop ? we will help you check for it

Mirror Clock Bluetooth Speaker Alarm FM Radio Phone Stand
Mirror Clock Bluetooth Speaker Alarm FM Radio Phone Stand
Item Q&A
  • Question : Inquiry related delivery from wanblueApr 03, 2021

  • Question : Inquiry for the item from louisa_595Mar 12, 2021

    For the clock. If im only using it as a clock. How many hours can use?

    Answer : [Re] Inquiry for the item from louisa_595

    Hi customer , not so sure because this battery only 1400mah .

  • Question : Inquiry for the item from redjed_chengFeb 24, 2021

    How long do I need to charge the mirror clock? Any indication to show that the battery is fully charged?

    Answer : [Re] Inquiry for the item from redjed_cheng

    Dear Customer,Normal Charge is between 4 hours,and fully charge side charging port red led will be close.Thanks

  • Question : Inquiry for the item from neosiewgeckJan 07, 2021

    Hi, can I check:

    1. When the alarm clock is triggered, will the music play non-stop or only for 1 minute like some other brands…?

    2. Is there snooze function?

    Thank you.

    Answer : [Re] Inquiry for the item from neosiewgeck

    Hi customer,the music play for 1 minute ,no snooze function.Thanks

    Question : [Re] Inquiry for the item from neosiewgeck

    Thank you

    Answer : [Re] Inquiry for the item from neosiewgeck

    You're welcome

  • Question : Inquiry for the item from twtan_mailJan 01, 2021

    Can I know how long can the battery last if just use for clock and not playing music?

    Answer : [Re] Inquiry for the item from twtan_mail

    Hi customer,nomally can last for 1 to 2 days.Thanks

+View all Notice, FAQ, Q&A >>
Sabbat E12/X12 pro Wireless Earbuds 5.0 Bluetooth Earphone Sport Hifi Headset Earbuds
Sabbat E12/X12 pro Wireless Earbuds 5.0 Bluetooth Earphone Sport Hifi Headset Earbuds
Item Q&A
  • Question : Inquiry for the item from ViiviienApr 01, 2021

    May i know if flame is instock already? Available
    To self collect tmr?

    Answer : [Re] Inquiry for the item from Viiviien

    Hi customer , we are sorry this model now we currently run out of stock , would you mind change model to X12 ultra ?

    Question : [Re] Inquiry for the item from Viiviien

    What colours are available for x12? E12 will not come?

    Answer : [Re] Inquiry for the item from Viiviien

    Is silver x12 available?

    Question : [Re] Inquiry for the item from Viiviien

    Only x12 ultra SAHARA & AMAZON

    Answer : [Re] Inquiry for the item from Viiviien

    Then why are u still listing the other items on sale when it is not available?

    Question : [Re] Inquiry for the item from Viiviien

    If for delivery , we will ship it from our supplier side (china) will take 14working days for the shipment . Yours is stock pick up , we doesn't have ready stock

  • Question : Inquiry for the item from yeostrawberi_anFeb 18, 2021

  • Question : Inquiry for the item from yeostrawberi_anFeb 18, 2021

    Instock for tis? How long will ship out after payment ?thanks

    Answer : [Re] Inquiry for the item from yeostrawberi_an

    X12 ultra now we have ready stock .

  • Question : Inquiry from hedah6Jan 27, 2021

    Hi do U have E12 or X12 camouflage do both model have warranty and stock which want is model is louder when using it while talking

    Answer : [Re] Inquiry from hedah6

    Hi customer,This item is no stock now.Thanks

  • Question : Inquiry from hedah6Jan 09, 2021

    Hi, do u have all the model

    Answer : [Re] Inquiry from hedah6

    Hi customer,this item is currently run out of stock,Thanks

+View all Notice, FAQ, Q&A >>
New Upgrade PK Apple Airpods 2 1:1  for iPhone IOS Android (Support RenameSupport for Positioning)
New Upgrade PK Apple Airpods 2 1:1 for iPhone IOS Android (Support RenameSupport for Positioning)
Item Q&A
  • Question : Inquiry for the item from TheoMar 30, 2021

    Hi, the right side of my airpods is defective. The battery goes down very fast compared to the left side. And when I charge it in the charging case if both AirPods are inside, the right side doesn’t charge at all. If I leave only the right side in the charging case, it doesn’t charge beyond 80%. Please kindly send me a replacement to exchange. Thanks!

    Answer : [Re] Inquiry for the item from Theo

    Update: now it’s not even charging

    Question : [Re] Inquiry for the item from Theo

    Hi customer , have you exchange it from our shop yesterday ?

    Answer : [Re] Inquiry for the item from Theo

    Hi, no, I have not. Your shop is super far and out of the way for me. Please kindly send a replacement set to exchange with the faulty ones I received.

    Question : [Re] Inquiry for the item from Theo

    In this case , please return to us first . Thanks

    Answer : [Re] Inquiry for the item from Theo

    Qxpress has picked up my return item yesterday. Please keep me updated when you send out the new replacement item, thank you

    Question : [Re] Inquiry for the item from Theo

    Sure , we will update you once we have received the return item back , Thanks

  • Question : Inquiry for the item from FaifaolanFeb 16, 2021

    Hi I purchase last Thursday. Now my left side not working. It just can’t charge and battery keep showing zero percent. Hope u can assist

    Answer : [Re] Inquiry for the item from Faifaolan

    Hi customer , may we know how long you have charging it ?

  • Question : Inquiry for the item from FaifaolanFeb 10, 2021

  • Question : Inquiry for the item from magdlchanFeb 09, 2021

    Hi seller
    I just received your AirPods.
    I did the setting where I
    double tap left pod = previous track,
    double tap right pod = next track
    But then it won't follow. It just pause
    How to do?

    Thanks

    Answer : [Re] Inquiry for the item from magdlchan

    Hi customer , could you please show us how you setting it ? Thanks

    Question : [Re] Inquiry for the item from magdlchan

    Yes sure. U see this.

    Answer : [Re] Inquiry for the item from magdlchan

    In this case , would you mind to come down our shop ? we will help you to check it first , if the problem cannot be solve , we will change a new set for you . Thanks

    Question : [Re] Inquiry for the item from magdlchan

    Okay. After CNY i come okay? Cos now festive period.
    Thank u for ur so polite service.
    Happy CNY!

    Answer : [Re] Inquiry for the item from magdlchan

    Can customer,thanks

    Question : [Re] Inquiry for the item from magdlchan

    and Happy CNY

  • Question : Inquiry for the item from magdlchanFeb 01, 2021

    Hi Hu
    May I know what is 1:1?

    Answer : [Re] Inquiry for the item from magdlchan

    Hi customer , 1:1 mean this is not an orginal one . Is an OEM .

    Question : [Re] Inquiry for the item from magdlchan

    Is it safe to use? I scared shock my ears

    Answer : [Re] Inquiry for the item from magdlchan

    Yes , can use .If you scare it is not safetly you may buy a orginal set from Apple . Thank you

+View all Notice, FAQ, Q&A >>
Mosimosi Wireless Intelligent Home Doorbell LED Night light 300M Remote Waterproof
Mosimosi Wireless Intelligent Home Doorbell LED Night light 300M Remote Waterproof
Item Q&A
  • Question : Inquiry for the item from wahweiMar 31, 2021

    Hi I bought 2 sets of this digital bells. I am able to pair them easily by pressing on volume button of the receiver and pressing the transmitter to confirm signal.

    I wish to know if it is also possible to unpair individual receivers from the transmitter in case of need? How can I do it?

    Answer : [Re] Inquiry for the item from wahwei

    Dear Customer,If un pair need other receivers to pair will unpair.Thanks

    Question : [Re] Inquiry for the item from wahwei

    I have at present, a transmitter paired with 2 receivers. I want to unpair one of the receivers from the transmitter? How do I go about it? Is there a button on the receiver to press or whatever to do it?

    Answer : [Re] Inquiry for the item from wahwei

    I have 2 receivers A and B both are paired to a transmitter X. I want to unpair receiver A from transmitter X. When I "paired" receiver A to the 2nd transmitter Y, the pairing between receiver A and transmitter X continues. Now both transmitters X and Y ring the bell on receiver A. What can I do to free receiver A from all these "paired" settings?

    Question : [Re] Inquiry for the item from wahwei

    receiver A cannot use for 2 transmitter , Only 1 transmitter to 2 receiver cannot 2 transmitter to 1 receiver .

  • Question : Inquiry for the item from kim_soon_limJan 26, 2021

    May I know if this item can be used outdoor in singapore, with all the rain and sun on it throughout the year? Thanks.

    Answer : [Re] Inquiry for the item from kim_soon_lim

    Hi customer,yes,This item is waterproof.Thanks

    Question : [Re] Inquiry for the item from kim_soon_lim

    But can it stand the hot sun in singapore, as my gate is under the sun?

    Answer : [Re] Inquiry for the item from kim_soon_lim

    Yes,can

mosimosi 3 in 1 USB Cable w/ Micro Type-C Lightning Port / For iPhone / Andriod Smartphone1.2M
mosimosi 3 in 1 USB Cable w/ Micro Type-C Lightning Port / For iPhone / Andriod Smartphone1.2M
Item Q&A
  • Question : Inquiry for the item from ohu711Mar 31, 2021

    Speed of charging? Can do data transfer?

    Answer : [Re] Inquiry for the item from ohu711

    Dear Customer,It can not to be data transfer.Thanks

  • Question : Inquiry for the item from yong99Mar 31, 2021

    Please advise if this cable can be used on a iphone 11 to charge and connect to computer. Thank you.

    Answer : [Re] Inquiry for the item from yong99

    Dear Customer,It can not use to data transfer.Thanks

H96max+ TV BOX  RK3328 quad-core dual WiFi with Bluetooth Android 9.0  set-top box
H96max+ TV BOX RK3328 quad-core dual WiFi with Bluetooth Android 9.0 set-top box
Item Q&A
  • Question : Inquiry related delivery from lakskartMar 25, 2021

    Hi,
    I ordered this product 3 days ago. The shipment status has not changed from shipping requested after 3 full days of order placement and payment. What is the usual # of days for delivery. Please advise if I should cancel my order.

    Answer : [Re] Inquiry related delivery from lakskart

    Sorry,This item is currently run out of stock,we will refund for you,Thanks

    Question : [Re] Inquiry related delivery from lakskart

    What should I do to get the refund?

    Answer : [Re] Inquiry related delivery from lakskart

    Qoo10 will refund for you,You can check with Qoo10 customer service.Thanks

  • Question : Inquiry for the item from tim****Jun 19, 2020

    Can the singtel cast app be installed from the playstore and compatible?

    Answer : [Re] Inquiry for the item from tim****

    Dear customer,the item can use the singtel cast app.

  • Question : Inquiry for the item from edw****Apr 22, 2020

  • Question : Inquiry for the item from lim****Apr 12, 2020

  • Question : Inquiry for the item from sim****Feb 15, 2020

2020 New XIAOMI MIJIA SHOWSEE Anion Hair Dryer Negative Ion 1800W hair care Professinal
2020 New XIAOMI MIJIA SHOWSEE Anion Hair Dryer Negative Ion 1800W hair care Professinal
Item Q&A
  • Question : 商品関連Angie様のお問合せです。Mar 17, 2021

    Dear:



    I am Angie from HongKong Dragonxiang Co., Ltd. We deal wholesale for xiaomi products. Hope we can build a business soon.





    1. Here kindly allow me to introduce our company in brief.

    As we are one of the biggest authorized distributors worldwide, please rest assured that we are competitive in price and service. We have warehouses in HongKong and Dubai, ShenZhen. It is available to provide CN/EU/Global/KR/JP version with a CE certificate. The main products cover smartphone and ecosystem products like

    Mi band 5 , Mi smartphone, Xiaomi power bank, Mi TV Box ,Mi TV Stick,selfie stick,vacuum,Mi TV,smart wearable series etc. We have more than 400 kinds of xiaomi products in stock.



    2. If you are interested in us, please feel free to contact me for more details or reply emails.



    Office Tel:+86 755 23772852

    Mobile:+86 18938651706

    HongKong warehouse:workshop no. 14-31 on 6/f sion industrial plaza no. 9 kai cheung road , Kowloon bay

    ShenZhen Office:Room 5509,55F,SEG Plaza, No.1002 HuaQiang North Road,FuTian District,ShenZhen,China.

    E-mail: angie@dragonxiang.com sales04@jiyishihou.com

    Look forward to hearing from you soon.

    Best regards,

    Angie

    Answer : [Re] 商品関連Angie様のお問合せです。

    Thanks, we will share to our manager.

  • Question : Inquiry related delivery from ChannellMar 16, 2021

  • Question : Inquiry for the item from joonyguanyMar 08, 2021

Outdoor Ktv Speaker Set With 2 Wireless Microphones SDRD SD-306 Plus Stereo Mic Big Sound 20W
Outdoor Ktv Speaker Set With 2 Wireless Microphones SDRD SD-306 Plus Stereo Mic Big Sound 20W
Item Q&A
  • Question : Inquiry for the item from baobeibbMar 14, 2021

  • Question : Inquiry for the item from katherineyewSep 21, 2020

    Is this ready stock in Singapore?

    Answer : [Re] Inquiry for the item from katherineyew

    Dear customer,we have redy stock now.Thanks

    Question : [Re] Inquiry for the item from katherineyew

    Hi SD-306 black also have ready stock?

    Answer : [Re] Inquiry for the item from katherineyew

    Yes,we have ready stock,Thanks

Xiaomi Kitten Puppy Pet Water Dispenser Water For Dog And Cat Clear Water Filter element
Xiaomi Kitten Puppy Pet Water Dispenser Water For Dog And Cat Clear Water Filter element
Item Q&A
  • Question : Inquiry for the item from BebeBunnyMar 06, 2021

    Hi there, may I know if you sell the filter cartridges for this Water Dispenser? Thanks!

    Answer : [Re] Inquiry for the item from BebeBunny

    Hi customer , we didn't sell the filter .

  • Question : Inquiry for the item from Ricky2cJan 27, 2021

Xiaomi VIOMI Kettle Electric Bottle Cup Portable Heating Thermal Mug Water Kettle 400ml YM-K0401
Xiaomi VIOMI Kettle Electric Bottle Cup Portable Heating Thermal Mug Water Kettle 400ml YM-K0401
Item Q&A
  • Question : Inquiry for the item from RongrongMar 05, 2021

    Hi understand from this picture. When boiling water i need to open the lid? After 1 min close the lid. What will happen if i dont open the lid?

    Answer : [Re] Inquiry for the item from Rongrong

    Dear Customer,If it is not opened, the air cannot be opened or the bottle can be broken due to heat expansion.Thanks

  • Question : Inquiry for the item from RongrongMar 03, 2021

    Hi if boiling water need to opdn lid. How about shen keep warm?

    Answer : [Re] Inquiry for the item from Rongrong

    Dear Customer,After boiling plz close it. Thanks