 - 【Selleys】White for Life - Grout Sealer 125ml / Tile and Grout Cleaner 750ml
- Item Q&A
| Grout sealer - can this be used on bathroom tiles wall and floor? When will stock be available?
Thanks.
|
 - 【NetCare】 Serai Wangi (lemongrass) Spray 500ml- Insect/Mosquito repellent
- Item Q&A
| Answer : [Re] Inquiry for the item from fire_fly_500Question : [Re] Inquiry for the item from fire_fly_500Answer : [Re] Inquiry for the item from fire_fly_500
|
 - 【Black and Decker】【FSM1605】 Steam Mop 1300W (DISINFECT AND KILLS 99% BACTERIA! EASY REFILL)
- Item Q&A
| Hi,
I tried the steam mop first time was working well. Suddenly it trip my electricity. I didn't realise it until second time trying to use it. It was not functioning. Could you please advice. Thank you. Answer : [Re] Inquiry related return and exchange from momo_tuziHi, can you bring the product down to your nearest Selffix outlet? We will send the product to Black and Decker service centre for them to take a look and they will repair it if necessary. After product has been serviced, we will contact you again to collect the product at the same outlet. -Selffix DIY Question : [Re] Inquiry related return and exchange from momo_tuziThank you, so I just show them this msg right. The staff in the outlet will know what to do after that? Thank you. Answer : [Re] Inquiry related return and exchange from momo_tuziYou can show the staff your Qoo10 order invoice and our outlet staffs will advice you on how to proceed. :) -Selffix DIY Question : [Re] Inquiry related return and exchange from momo_tuziIs there any warranty for this mop. Or do I ned to pay for any repairing. Thanks. Answer : [Re] Inquiry related return and exchange from momo_tuziHi, repair within warranty period is free if the item is defective. However, if it is damaged by user, Black and Decker service centre may charge you money for repair. They will most likely let you know beforehand. -Selffix DIY Is there local warranty for this item? Answer : [Re] Inquiry for the item from Lina_lim89Hi, yes. Warranty is 1 year. Selffix DIY Hi
Can the mop be used on Vinyl?
Thanks Answer : [Re] Inquiry for the item from 262****Hi, this product is suitable to be used all all types of flooring. -Selffix DIY Hi do you sell the plastic bottle that is attached to this item? Answer : [Re] Inquiry for the item from aas****Hi, unfortunately we do not sell the accessories of the vacuum cleaner separately.
Selffix DIY Pls advise warranty period Answer : [Re] Inquiry for the item from jud****For black and decker products, period of warranty is 1 year for indoor products & 6months for outdoor products. Invoice from Qoo10 indicating Selffix Pte Ltd as seller serves as warranty. Is the microfiber mop pad for the FSM 1605 identical to FSM 1610 ? Can it be used interchangeably? Answer : [Re] Inquiry for the item from tie****On Qpost : Hi, yes, the micrcrofiber mop pad can be used for both models. -Selffix DIY Do I have to constantly hold on to the button to operate or it has a on and off button? Answer : [Re] Inquiry for the item from blu****Hi,
There is a on/off switch button, hence you do not need to constantly hold on to the button for it to operate.
Selffix DIY hi yr 8percent is usable ? cos when i checked out and applied the coupon cannot be used Answer : [Re] Inquiry from gen****Hi,
Thank you for your interest. We will check on the coupon issue. In the mean time if you like, you may try to purchase them on our selffix online here:
https://selffix.com/product/black-and-decker-fsm1605-b1-steam-mop-1300w/
We currently have a few promo code shown on our home page. You may use them upon checking out!
Selffix DIY Hi does it come with carpet glider? Answer : [Re] Inquiry for the item from shi****Hi,
Carpet glider is not included.
Selffix DIY Hello,
I would like to check if this steam mop can be used on carpets. Thank you Answer : [Re] Inquiry for the item from 237****On Qpost : Hi, thank you for your interest, unfortunately the steam mop can't be used on carpets. Selffix DIY Hi I understand that the warranty is 1 year.
Am I supposed to send out to warranty card? ? Answer : [Re] Inquiry for the item from nic****Hi, There is no need to register online/warranty card. Invoice from Qoo10 indicating Selffix Pte Ltd as seller serves as warranty.
In the case that item is faulty within the warranty period, do bring item and invoice to a selffix retail outlet and we will send back to supplier to repair.
Selffix DIY Answer : [Re] Inquiry related return and exchange from mr.****How long is the warranty preiod? Question : [Re] Inquiry related return and exchange from mr.****Hi,
warranty is 1 year
Thank you
Selffix Diy Answer : [Re] Inquiry for the item from 238****I bought the item abt 3 mths back. It is not working now. Both switch are on, the bottom part feels warm to touch. However no steam come through after waiting. Kindly advise Answer : [Re] Inquiry for the item from gre****Hi,
Kindly bring item and a copy of Qoo10 invoice indicating selffix as the seller to a selffix retail outlet and we will send back to supplier to repair.
Selffix DIY
|
 - 【Falcon】 ABC Powder Extinguisher 1/2/3 kg (Excellent for home use!)
- Item Q&A
| Hi seller
Will selfix collect the fire extinguisher after it expired? Answer : [Re] Inquiry for the item from YvonneHi, fire extinguishers has no expiry date. They have to be serviced after a period of about 1 to 2 years. If you made your purchase from Selffix, you may bring it to any of our outlets and we will send the extinguishers to be serviced on your behalf. Please be reminded to provide your order invoice for verification. -Selffix DIY Hi May i know the expiry date of the 1kg extinguisher? Answer : [Re] Inquiry for the item from nemracHi, apologies for the delayed reply. All fire extinguishers have to be serviced once the meter on the fire extinguishers turn to red. After servicing, it can be used for another year. You may check this with the outlet staffs when you head down for collection, they will explain more in detail to you. -Selffix DIY Answer : [Re] Inquiry for the item from Cab****
|
 - 【3M】 HCD2 Hot Cold Room Temperature Water Dispenser- BPA Free / Reduce Chlorine /
- Item Q&A
| Hi, it's been more than 2 weeks. My dispenser has also been installed. When will the vacuum cleaner reach? Answer : [Re] Inquiry for the item from LohMeiLingAmandaHi, apologies for the delay. A check on our courier's end revealed that the free gifts has already been delivered on the 17th April. Do let me know if there is anything else i can assist you with! -Selffix DIY Hi, I just bought the water dispenser. When will the free vacuum cleaner arrive? Answer : [Re] Inquiry for the item from LohMeiLingAmandaHi, thank you for letting us know! We will notify our ops team to ship the free gifts to you. You will be receiving it within 2 weeks. -Selffix DIY Question : [Re] Inquiry for the item from LohMeiLingAmandaHi, it's been more than 2 weeks... I already had my dispenser installed... when will the vacuum cleaner reach? Answer : [Re] Inquiry for the item from LohMeiLingAmandaHi, apologies for the delay. A check on our courier's end revealed that the free gifts has already been delivered on the 17th April. Do let me know if there is anything else i can assist you with! -Selffix DIY Answer : [Re] Inquiry for the item from salaslee
|
 - Hyflux/ELO Living DEW Water Dispenser D800 (Without filter)
- Item Q&A
| Answer : [Re] Inquiry for the item from fifi1606Answer : [Re] Inquiry for the item from Ang****Hi, this product will be directly connected to a water point for water extraction. -Selffix DIY Without filter, will this dispenser still works? Answer : [Re] Inquiry for the item from dor****Hi, this dispenser will still work without filter, but the water that comes out of the dispenser will just be unfiltered tapwater. -Selffix DIY Can I get this dispenser without filter and add on nano-1 filter seperately? Answer : [Re] Inquiry for the item from joe****Hi, yes, you can get this dispenser without filter. For the Nano-1 cartridge, you can purchase it from here: https://www.qoo10.sg/item/SELFFIX-COUPON-HYFLUX-ELO-LIVING-NANO-1-CARTRIDGE/608977016
and if you prefer it bundled: https://www.qoo10.sg/item/SELFFIX-COUPON-HYFLUX-ELO-LIVING-NANO-1-INTEGRATED-H20-WATER-SYSTEM-WITH-D800/608973184
Hope it helps!
-Selffix DIY
|
 - 【HOWARD】Restor-A-Finish 8oz/16oz (Various colours available!)
- Item Q&A
| since this item is flammable, is it safe to use it to polish ashwood veneer kitchen cupboards (near stove n cooking area)? Answer : [Re] Inquiry for the item from leesteph05Hi, since this item is flammable, it is recommended to be kept away from heat, sparks, and flame and is not recommended to be used near stove and cooking area. -Selffix DIY
|
 - 【Claber】Mini-Set Balcony Hose Reel
- Item Q&A
| Answer : [Re] Inquiry for the item from nsyapjn2011Hi, the length of the hose is 10m. -Selffix DIY
|
 - Black and Decker 14.4V Cordless Multi Evo EVO143 Multi Drill ▶All in 1 Power Tool◀
- Item Q&A
| Hi it contains two batteries Answer : [Re] Inquiry for the item from yvocwcCan reply , I need to order today b4 my coupon expired today Question : [Re] Inquiry for the item from yvocwcHi, this product comes with comes with two lithium batteries. -Selffix DIY Answer : [Re] 来自citypowerengineeringsg的关于取消/退款的咨询。Hi. Is the item still available? Can ship to philippines? Answer : [Re] Inquiry for the item from l_g_v_21Hi, yes this is available. However, we are unable to ship to overseas. Selffix DIY Hi. I saw the photo that evo143 has all the 9 attachment. Is that correct or there are some attachments shown not included ??
Please see attached photo, all the items included?? Answer : [Re] Inquiry for the item from JohcaslowHi, the attached photo shows that the drill is compatible with the 9 attachments. For this Standard Starter Kit, it only includes: Jigsaw / Sander/ Drill Driver. Selffix DIY
Pls inform when the 18V multievo arrive in Singapore. Thanks. Answer : [Re] Inquiry for the item from all****HI,
As of now, we are not sure of the replenishing date as we have yet to receive any updates from the manufacturer. We will update listing once stock is available.
Thank you
Selffix Diy
Where to buy extra batteries as my 2 batteries supplied bought from your shop both dead ang cannot charge anymore. Answer : [Re] Inquiry from jay****Hi,
We do npt sell the battries,
Thank You
Selffix DIY
|
 - 【Black and Decker】FSMH13E5 5-in-1 Steam Mop 1300W 240V
- Item Q&A
| Hi, can this be used for vinyl floor? Answer : [Re] Inquiry for the item from kimHi, this product is designed for sanitising and cleaning sealed
hardwood, sealed laminate, linoleum, vinyl, ceramic tile,
stone and marble floors. -Selffix DIY Hi, how long does the mop pad last if say use weekly? Where to get mop pad and how much is it? Answer : [Re] Inquiry for the item from underthe7seasHi, you may refer to this link for the replacement pads: https://www.qoo10.sg/item/SELFFIX-COUPON-BLACK-AND-DECKER-STEAM-MOP-MICROFIBRE-PADS-FSMP20-XJ-FOR-FSM1605/431913855
Each pad can last over 100 wash cycles.
-Selffix DIY Question : [Re] Inquiry for the item from underthe7seasThanks, Is the plug SG 3 pin with safety mark? Answer : [Re] Inquiry for the item from underthe7seasHi, yes, the plug is a 3 pin plug. All our product comes with safety mark. -Selffix DIY Question : [Re] Inquiry for the item from underthe7seasThanks. This product sold out already. Answer : [Re] Inquiry for the item from underthe7seasApologies about that. Once stock comes in we will update the listing. -Selffix DIY
|
 - 【3M】 HCD2 Hot Cold Room Temperature Water Dispenser- BPA Free / Reduce Chlorine /
- Item Q&A
| Hi there. My kitchen counter top is granite & the kitchen sink water source is located below the sink. Am considering if the water dispenser is placed on the far end of the countertop, how would the piping run? Answer : [Re] Inquiry for the item from wsyinQuestion : [Re] Inquiry for the item from wsyinHi, there are a few ways the installer can install the HCD2. You may refer to the attached guide for more references. The installer will advice you on how they will recommend installation on the day they head down. -Selffix DIY Is the charge of installation included ?
Water tap is 2 meters away, can it be installed?
Is it has enough space to fill 1.5L bottle for cold water ? Answer : [Re] Inquiry for the item from Youhwa0416Hi, installation for this product is complimentary. The water tank size is Hot Water – 0.6 litres
Room Temperature – 4.6 litres
Cold Water – 3.0 litres. Question : [Re] Inquiry for the item from Youhwa0416You may refer to the PDF attached for advice on installation location of the HCD2. -Selffix DIY
|
 - 【Testors】Acrylic Paint Set | Enamel Paint Set | Acrylic Finishing Set | Paint Brushes 3pcs
- Item Q&A
| Answer : [Re] Inquiry for the item from priscillaojh1998Question : [Re] Inquiry for the item from priscillaojh1998
|
 - 【Gardena】Aquaroll M Set 18513-20 / 18511-50CE (No dripping water after use/ Maximum water flow)
- Item Q&A
| Hi, may i know how does the nozzle head looks like for the 50m hose? Do you have the model? Because if not what i want, theni order separately with the set. Tq Answer : [Re] Inquiry for the item from sgrainsoulgroupHi, you may refer to the pictures provided in the description of the listing, it should come with the same hose as the 20m version, since they are both classic hoses. -Selffix DIY Question : [Re] Inquiry for the item from sgrainsoulgroupOk. My nozzle spray looks totally different from the pix under same brand tho. Am using the 25m i think
|
 - 【Hyflux/ELO Living】 UF Drinking Water Filter System w/ Antioxidant Alkaline Filter HF1P-3AA
- Item Q&A
| Hi, can i know i only need to replace the cartridges. is it cheaper just to buy cartridges or the full set with system? You can call me at 98800990. I call your company nobody answer Answer : [Re] Inquiry for the item from conda0171Hi, purchasing the set would be more affordable as compared to buying them individually. -Selffix DIY Question : [Re] Inquiry for the item from conda0171Can I check is the full stocks in already? Answer : [Re] Inquiry for the item from conda0171Hi, we are still waiting for stock to arrive for 1 of the cartridges. Selffix DIY Question : [Re] Inquiry for the item from conda0171hihi, till now still no stocks? Answer : [Re] Inquiry for the item from conda0171Hi, stock for the HF1P-3AA has just reached us yesterday. You may make your purchase via this link: https://www.qoo10.sg/item/SELFFIX-COUPON-HYFLUX-ELO-LIVING-REPLACEMENT-CARTRIDGES-FOR-HYFLUX-ALKALINE/640323496 -Selffix DIY Hi
May I ask how long the filter needs to replace ??
Thanks Answer : [Re] Inquiry for the item from hia****Hi, the filter cartridges need to be replaced annually. -Selffix DIY Hello! Before I make the purchase I’d like to ask if I’m able to install the filtration system connecting to the existing faucet I have preinstalled. I notice that the setup has two faucets, one for regular tap water & the other is the faucet connected to the filter. The underneath of my sink has already been cemented. I do not wish to drill any more holes onto it. If it’s possible let me know. I’m looking at the HF1P-3AA. Answer : [Re] Inquiry for the item from nai****Hi,
To further evaluate your question, could you send us a picture of your current faucet and the pipe line under the sink?
Selffix DIY
|
 - 【RUST-OLEUM】Neverwet Liquid Repelling Treatment Series
- Item Q&A
| Answer : [Re] Inquiry for the item from jonathan
|
 - 【RUST-OLEUM】Ultra Cover 2X Spray Paint 12oz (Metallic Gold/Metallic Aluminium)
- Item Q&A
| Answer : [Re] Inquiry from lasrogue06Hi, may I know if I want to pick up the item from Seletar Mall, when do i know and where is the exact place in Seletar Mall to collect? Answer : [Re] Inquiry from lasrogue06Dear customer, you may refer to this link for the details of our outlets: https://selffix.com/find-us/ -Selffix DIY Answer : [Re] Inquiry for the item from lasrogue06Question : [Re] Inquiry for the item from lasrogue06Answer : [Re] Inquiry for the item from lasrogue06
|
 - 【Yale】 YSS/380/DB2 Standard File Safe Black
- Item Q&A
| Answer : [Re] Inquiry for the item from yaoyao_newQuestion : [Re] Inquiry for the item from yaoyao_newAnswer : [Re] Inquiry for the item from yaoyao_newHi, is this item fire resistance? Answer : [Re] Inquiry for the item from julianto84Hi, this product is not fire resistant. -Selffix DIY Hi, is this still for sale? Answer : [Re] Inquiry for the item from Jov****Hi, yes, product is still up for purchase. -Selffix DIY Answer : [Re] Inquiry for the item from mel****
|
![[Black and Decker] WD7201 7.2V Hand Vacuum Wet Dry and Dustbuster Orange/Blue/ Green](https://gd.image-gmkt.com/li/325/083/1299083325.g_260-w-st_g.jpg) - [Black and Decker] WD7201 7.2V Hand Vacuum Wet Dry and Dustbuster Orange/Blue/ Green
- Item Q&A
| How much does it retail in your shop? Answer : [Re] Inquiry for the item from iamkeraineHi, this product is currently retailing at $59.90 in our retail outlets. -Selffix DIY Hi, any warranty? Thanks. Answer : [Re] Inquiry for the item from dobierockHi, this product comes with a 1 year warranty. -Selffix DIY Hi, do you know whether the filter can be replaced? Can i buy a new filter ? Answer : [Re] Inquiry for the item from replystation
Hi, apologies, we do not carry the parts of this product. Perhaps you can contact Black and Decker Service Centre at 6201 3421 and check if they do carry it. -Selffix DIY
Answer : [Re] Inquiry for the item from maomaox94Hi, blue is currently out of stock. -Selffix DIY Hi anymore blue color in stock? Answer : [Re] Inquiry for the item from Janicet2013Hi, blue is out of stock. Selffix DIY Answer : [Re] Inquiry from gai****Hi,
After full charged, how long the battery can last? Answer : [Re] Inquiry for the item from 242****Hi, it can be used for around 20mins if used continously after full charge. Selffix DIY Question : [Re] Inquiry for the item from 242****why so short of usable time? You should state this in your listing. Can this item to return after use?
Answer : [Re] Inquiry for the item from 242****Hi, this product is a convenient handheld vacuum that is meant to be used for short usage. Most handheld vacuums of this size and function has the same usage time. Unfortuanately, return products need to be in new and unused condition. -Selffix DIY what are the accessories? you got the rubber hose type. Answer : [Re] Inquiry for the item from 243****Hi, we do not carry any other accessory of this product. -Selffix DIY Dear Seller
We have bought this item before and we have accidentally thew away one of the parts. May i check whether we can order the missing parts?
Thank You. Answer : [Re] Inquiry for the item from cho****Hi, apologies, we do not sell the parts of this product separately. -Selffix DIY Will you restock for blue color? If yes, when will it be?
Thank you. Answer : [Re] Inquiry for the item from lov****Hi, as of now we are not sure of the replenishing date as we have yet to receive any updates from the manufacturer. We will update the listing as soon as stock is available. -Selffix DIY Hi seller, i ordered today, shipping by prime, can i receive it by friday? Answer : [Re] Inquiry related delivery from kai****Hi,
The item is shipped and with Qxpress now. Delivery most probably today or tmr.
Selffix DIY Question : [Re] Inquiry related delivery from kai****Noted, thank you so much for the update. Answer : [Re] Inquiry related delivery from kai****Answer : [Re] Inquiry related delivery from gre****Answer : [Re] Inquiry for the item from 245****Answer : [Re] Inquiry for the item from mon****Hi seller,
How long do I need to charge for the first time?
And how long for subsequent?
Thanks. Answer : [Re] Inquiry for the item from wei****Hi.
1st charge 10-16 hours. Subsequent charges up to 4 hours for full battery.
Thank you
Selffix Diy Does the cloth inside the vacuum need to be changed regularly? If need to, where can I buy them and how often to change especially when it’s liquid spills? Answer : [Re] Inquiry for the item from des****Hi,
item is bagless and the bowl is washable.
Selffix DIY
|
 - 【3M】 HCD2 Hot Cold Room Temperature Water Dispenser - BPA Free / Reduce Chlorine
- Item Q&A
| Answer : [Re] Inquiry for the item from simplyhuda9191Hi, is the water tank stainless steel? Answer : [Re] Inquiry for the item from esthercheong0506Hi, yes the water tank is made of stainless steel. Selffix DIY hello! would like to check with you if you would be able to install using the tap instead of from the pipe? Our place is a rented place so the landlord doesn't allow for drilling through the kitchen counters. Answer : [Re] Inquiry for the item from celinegsqHi, apologies for the delayed reply. I am checking if connection to a tap is possible with the supplier. Drilling is not necessary if you would prefer not to, as long as the pipe can be connected to a water source, but the pipe will be quite exposed. Nevertheless, i will give you an update once the supplier gets back to me. -Selffix DIY Question : [Re] Inquiry for the item from celinegsqHi, the supplier has gotten back to us. The HCD2 should be able to be installed without drilling, subjected to on site visit. If you'd like that, you may provide me with your address and i can get them to arrange for it. Otherwise, you may refer to the file for more details regarding installation. -Selffix DIY Answer : [Re] Inquiry for the item from celinegsqQuestion : [Re] Inquiry for the item from celinegsqHi, yes I would like to proceed with that, thank you! I have already made an order with you and provided my address:) Answer : [Re] Inquiry for the item from celinegsqHi, thank you for ordering with us! The installer will get in touch with you to arrange for the installation date. :) Selffix DIY Question : [Re] Inquiry for the item from celinegsqAnswer : [Re] Inquiry for the item from celinegsqYou're most welcome :) -Selffix DIY Answer : [Re] Inquiry related delivery from Ling_6406Question : [Re] Inquiry related delivery from Ling_6406Answer : [Re] Inquiry related delivery from Ling_6406Answer : [Re] Inquiry for the item from Farawayland_Hi seller, how long delivery if I’m order now ? Answer : [Re] Inquiry for the item from winniechan99Hi, this product will only be in stock in the start of December. After you make your purchase, the installer will get in touch with you to arrange for an installation date. -Selffix DIY Answer : [Re] Inquiry for the item from jol_cWhat is the dimensions of this water dispenser? Answer : [Re] Inquiry for the item from JAThe dimensions are: 290 x 497 x 474 mm (W x H x D) -Selffix DIY Hi Seller,
I only want the white colour stock, can i order now and you deliver after the stock arrived? Answer : [Re] Inquiry from 211****Hi, apologies, we would not recommend that as we do not have an estimation of when stocks will arrive as of now. -Selffix DIY Hi I’m interested in the white one, when will be stock coming in? Answer : [Re] Inquiry related delivery from mei****Hi, as of now we are not sure of the replenishing date as we have yet to receive any updates from the manufacturer. We will update the listing as soon as stock is available. -Selffix DIY hi free item no longer giving the filter? Answer : [Re] Inquiry for the item from mei****Hi, our promotion changes every few months. This is the current and most updated promotion that our supplier has provided us. Thanks for checking! -Selffix DIY Hi, can i check on the following for this unit?
- what is the warranty period for the unit?
- how often we need to change the water filter?
- how much isit to change the water filter?
How to hear from you soon.
Thank you. Answer : [Re] Inquiry for the item from twa****Hi as per your question:
-1 year warranty
-every 8mths to 1 year
-you may purchase the water filter cartridge (AP2-C405-G) from our store
-Selffix DIY Question : [Re] Inquiry for the item from twa****Answer : [Re] Inquiry for the item from twa****can i check how the filter works? isit thru the water is refill into the machine or it run on water pipe into the machine
Question : [Re] Inquiry for the item from twa****Hi, filter costs $120. You may purchase it from this link: https://www.qoo10.sg/item/3M-3M-HCD2-HOT-AND-COLD-WATER-DISPENSER-FILTER-CARTRIDGE-AP2/468972746
The dispenser will draw water from a connected water source and go through the filter before it is dispensed.
-Selffix DIY When is the next available installation date? Answer : [Re] Inquiry for the item from ell****Hi, after you make your purchase, the installer will get in touch with you to liaise an installation date. Installation is not allowed during the CB period. As we do not have access to the installer's schedule, kindly liaise this with the installer directly. Thank you! -Selffix DIY Answer : [Re] Inquiry for the item from yij****Hi can we still order and have it install during this period? Answer : [Re] Inquiry for the item from gua****Hi, you may still order first but installation will only be done after Circuit Breaker period.
Selffix DIY Hi is white available now? Answer : [Re] Inquiry for the item from jar****Hi,
White is currently not available.
Selffix DIY Any idea what is the estimated average annual energy consumption for this? Answer : [Re] Inquiry for the item from kat****On Qpost : Hi, it is approximately additional $6-$10 per month. -Selffix DIY Answer : [Re] Inquiry for the item from ema****Answer : [Re] Inquiry for the item from ben****Hi,
May i know what is the promo now? Free additional filter and vacuum?
If i buy this month, can I arrange later delivery and installation around Mid March?
Thank you. Answer : [Re] Inquiry for the item from ber****Hi, yes, the current promo for now is a free filter cartridge and a free cordless vacuum cleaner NVB115J. After your purchase, the installer will get in touch with you to arrange a delivery date, you can let him know you wish for installation to be in mid March. -Selffix DIY Question : [Re] Inquiry for the item from ber****Answer : [Re] Inquiry for the item from ber****You're most welcome. :) -Selffix DIY Question : [Re] Inquiry for the item from ber****Thanks for your reply but will give it a miss as I noted price suddenly increased from 1588 for the same promo. Answer : [Re] Inquiry for the item from ber****Hi, i just did a check, the promo price of $1,588 is currently still on. -Selffix DIY Hi, I would like to purchase this to be installed at my parent’s home. How do I request for installation at a different address?
Can I make it simple for my mum to say change the filter once a year? Or does it have to depend on the water usage? Answer : [Re] Inquiry for the item from pei****Hi, you can indicate your parent's address as your shipping address. Our installer will do the installation on the address stated on the invoice.
The recomended lifespan for the 3M AP2 filter is 6 months. It does not have to depend on the water usage, but if you do not use it very often, the lifespan can be prolonged to about 8 months. -Selffix DIY Answer : [Re] Inquiry for the item from gyn****last time you give 2 free filters, now only give 1? Answer : [Re] Inquiry for the item from 241****Hi, this is due to the different type of promotions we are running for different periods of time. -Selffix DIY Hi,
What is the size of the inlet pipe, in terms of inner and outer diameter? Answer : [Re] Inquiry for the item from pup****Hi,
The pipe size is 6mm, the hole to drill on the counter top is 8mm.
Selffix DIY My sink is at the service yard area. The countertop is in the kitchen. Can the machine still be installed at the countertop area given that there is a wall separating the service yard and kitchen? Answer : [Re] Inquiry for the item from ben****Hi, will you be able to send me some photos so that i can check this with the supplier? -Selffix DIY Hi. My order # is 310661313. Installation was today, 06 Dec but it came without my free gift of the 2 filters. When can I receive the 2 free filters? Answer : [Re] Inquiry for the item from 234****Hi, thank you for informing us of the installation date, we will proceed to ship your free gifts out. You should be receiving it by next week. -Selffix DIY Question : [Re] Inquiry for the item from 234****Hi. Can you please check my order again?
My purchase order # 310661313 should come with 2 free filters. I received the free filter today but only for 1. Where is the other? When can you deliver over?? Kindly check your record. Answer : [Re] Inquiry for the item from 234****Hi,
We have checked with our ops and we apologise for missing out on 1 filter.
As we ran out of stocks now and the stocks will be in end of next week, we will ship out the filter when stocks arrive.
We will inform you when stocks have arrived.
Thanks.
Selffix DIY Hi, why can't the shop coupon of $20 be applied for this item? Thanks. Answer : [Re] Inquiry for the item from diw****Hi,
Unfortunately, this coupon is not applicable for this item.
The shop coupon can only be applied to items which are tagged under "Selffix Coupon" in front of the item name in the listing as shown in the attached example.
Selffix DIY Hi Selffix, for installation may i check if there is a limit on the installation process. I may need 4 holes across my kitchen cabinet from my kitchen sink. Is that possible and any extra charges?
Thanks. Answer : [Re] Inquiry for the item from jbu****Hi,
Drilling of hard tops like marble, granite will be an additional of $60. Any additional tubing length more than 3m will also incur another charge of $15/m.
Selffix DIY Question : [Re] Inquiry for the item from jbu****HI Selffix, meaning drilling through 4 wooden side panel under the surface top will be of no charge? Answer : [Re] Inquiry for the item from jbu****HI Selffix, meaning drilling through 4 wooden side panel under the surface top will be of no charge? Question : [Re] Inquiry for the item from jbu****Hi, there will be no additional charges for drilling through wooden cabinets. -Selffix DIY Answer : [Re] Inquiry for the item from jbu****Question : [Re] Inquiry for the item from jbu****You're most welcome. -Selffix DIY Would like to check if off the heater, are we still able to use the cold water? Answer : [Re] Inquiry for the item from xiu****Hi, this product runs on a single switch and does not have a heater function. You'll have to keep the electricity on to use the product. -Selffix DIY the dispenser comes with one filter right? so with the 2 free filters, i will receive a total of 3 filters, is the understanding correct ? Answer : [Re] Inquiry for the item from qui****Hi,
Yes, you are correct!
There is an existing one with the dispenser. Hence, total of 3 filters.
The 2 free filters will be sent to you after installation is done.
Selffix DIY Hi, can I purchase now but request installation only at a much later date? Answer : [Re] Inquiry related delivery from rez****Hi,
Yes, it is possible. The installer will contact you within 2-3 working days after purchase regarding installation. You may liaise with them on the installation date.
Do take note that item will not be delivered beforehand, it will be brought down on installation date.
Selffix DIY Answer : [Re] Inquiry for the item from kec****Answer : [Re] Inquiry for the item from bry****Question : [Re] Inquiry for the item from bry****Answer : [Re] Inquiry for the item from bry****Question : [Re] Inquiry for the item from bry****Answer : [Re] Inquiry for the item from bry****Hi,
Whats the price of the consumables? Like filter. And what is the duration per filter can last? We can DIY to change the filter? Answer : [Re] Inquiry for the item from fun****Hi,
You may purchase the filter at $120 each. The listing can be found here: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=468972746
You can also easily change the filter by holding the cartridge firmly and twist clockwise to remove.
Selffix DIY Question : [Re] Inquiry for the item from fun****1 filter can last for how long? Answer : [Re] Inquiry for the item from fun****Hi,
There isn't a specific duration for the product lifespan. It depends on usage. However, we advise to change the filter every 8 months - 1 year.
Selffix DIY
Hi there,
I have received the water dispenser. May I know when will you deliver the free Hand vac and juicer bottle?
Thank you.
Order No. 300906162 Answer : [Re] Inquiry related delivery from Rog****Hi,
Thank you for informing, we will to ship out the free items to you
Selffix DIY
Hi, I'm planning to install this dispenser and wants my carpenter to drill a hole in the cabinet to access the water pipe. I want the hole to be fitting for the dispenser water pipe. What is the diameter of this dispenser water pipe? Answer : [Re] Inquiry for the item from wil****Hi customer,
Thank you for your interest. The diameter of the hole for the water pipe is 8mm. The thickness of the piping is 6mm.
Selffix DIY Question : [Re] Inquiry for the item from wil****Answer : [Re] Inquiry for the item from wil****You're welcome.
Selffix DIY Hi, can i buy now and request for delivery and installation in end aug? Answer : [Re] Inquiry for the item from qui****Hi,
Do indicate in the memo when purchasing. Also, installer will contact you to arrange for installation date, you may liaise with them regarding the installation date.
Selffix DIY HCD 2 3M Water Dispenser
Hi
I am interested to get the above dispenser from you but I have a question on the plumbing installation. My kitchen's Corian type top is built on a cement frame and I want the water supply plumbing to the dispenser to be run below . Please advise if this can be done ? What is the cost ?
If you need to come on site to access the cabinet the possible plumbing installation please let me know.
Attached are the pictures of the kitchen top and the dividing cement partition. Answer : [Re] Inquiry for the item from hb_****Hi seller, please reply ASAP. Thanks! Question : [Re] Inquiry for the item from hb_****Hi, sorry for late response. We will check this and update you again
Selffix DIY
Answer : [Re] Inquiry for the item from hb_****Hi, can drills thru red bricks covered with tiles? Pictures attached. Question : [Re] Inquiry for the item from hb_****Answer : [Re] Inquiry for the item from hb_****Hi,
It is possible to drill through the bricks. However, when dealing with bricks/tiles, there is a chance for it to crack when drilling through, which we won’t be liable for it.
Selffix DIY Hi
Can i purchase now and install 1 month later. Cos my new house is still under renovation. Answer : [Re] Inquiry related delivery from zur****Hi,
Do indicate in the memo when purchasing. Also, installer will contact you to arrange for installation date, you may liaise with them regarding the installation date.
Selffix DIY Hi,
Can I make a purchase now and then arrange for delivery and installation 5 months later? How about warranty? Also to confirm, I will be getting 2 filters? Answer : [Re] Inquiry for the item from pup****Hi,
Do indicate in the memo when purchasing. The installer will contact you to arrange for installation date, you may liaise with them regarding the installation date. Warranty starts on day of installation. And yes, you will be getting 2 filters.
Selffix DIY Can the pipping connect through the toilet instead of the kitchen sink? Answer : [Re] Inquiry for the item from hwe****Hi, we will check this and update you again.
Selffix DIY Answer : [Re] Inquiry for the item from jac****Answer : [Re] Inquiry for the item from art****Hi, if I don't need installation because I have an existing hot and cold water dispenser of another brand but want to change to 3M, can I get a discount? Thanks. Answer : [Re] Inquiry for the item from neo****Hi, unfortunately we are unable to give discount for this.
Selffix DIY My ordered no.298134647
Hi Seller,
The 3M water dispenser have installed and just to check the free gift 3M spin mop bucket
when will I receive? Answer : [Re] Inquiry for the item from 237****Hi,
Item will be shipped out today. You will received the free gift by next week.
Thank you
Selffix Diy Question : [Re] Inquiry for the item from 237****Hi,Selffix
Today the delivery service man came to my house ask for item to collect back to Selffix.
I told him Selffix supposed need delivery free gift to mr not collect item from me.
WHY Answer : [Re] Inquiry for the item from 237****Hi,
Are you doing the installation today and what item to collect back from selffix? Free gift from selffix just dispatch out today.
Thank you
Selffix Diy
Question : [Re] Inquiry for the item from 237****Hi.
Installation done on 25/06.
The guy told me Selffix arrange to collect item from me.
Free gift not receive yet.
please check.
Thank you Answer : [Re] Inquiry for the item from 237****Hi,
Any answer?So disappointed to order 3M water dispenser from Selffix. Question : [Re] Inquiry for the item from 237****I have told my Friend not to order from u all. Answer : [Re] Inquiry for the item from 237****Hi,
We apologies for the inconvinient causes. As far as we concern we did not send anyone to collect anything from your side. Your Free gift, we already dispatch out yesterday and you should be receiving it by tomorrow.
Selffix Diy Answer : [Re] Inquiry for the item from t19****Hi, would like to know if I can purchase this now and schedule the installation at a later date? Answer : [Re] Inquiry for the item from jhz****Hi,
Yes, installer will contact you in 2 - 3 working days after purchase to liaise on the installation date. Do note that item will be brought along on day of installation.
Selffix DIY Answer : [Re] Inquiry from joj****Question : [Re] Inquiry from joj****Answer : [Re] Inquiry from joj****Hi, pls advise on how to collect the free 3M spin mop. I could not find instructions for the redemption. Thank you. Answer : [Re] Inquiry for the item from euc****Hi,
item will be delivered to you after the installation is done.
Thank you
Selffix Diy How to confirm the installation after purchase? Is the cost include drill into kitchen table top Answer : [Re] Inquiry for the item from sop****Is The free filter an extra? Is the water dispenser come with 1 extra free filter? M I right that I will receive 2 filter? Question : [Re] Inquiry for the item from sop****Hi,
do you have the invoice number for your orders?
Selffix Diy Answer : [Re] Inquiry for the item from sop****I m going to order after your reply to my queries above. Question : [Re] Inquiry for the item from sop****Can I know is the free filter an extra? Or top of the filter that come along with the dispenser? Answer : [Re] Inquiry for the item from sop****Hi,
the free filter will be an extra one. So there will be 2 Filter cartridge when you purchase the item.
Thank you
Selffix Diy
Question : [Re] Inquiry for the item from sop****Answer : [Re] Inquiry for the item from sop****Hi, may i know if installation is included in the price? Answer : [Re] Inquiry for the item from 234****Hi,
Price is included with the installation.
Thank you
Selffix Diy
Answer : [Re] Inquiry for the item from hle****Answer : [Re] Inquiry for the item from mei****Answer : [Re] Inquiry for the item from mei****Question : [Re] Inquiry for the item from mei****Answer : [Re] Inquiry for the item from mei****Answer : [Re] Inquiry for the item from sla****Answer : [Re] Inquiry for the item from sla****Hi, I just purchased this item from your store at Choa Chu Kang but can I cancel that purchase and order here instead?
May I know why is there a different in promotion between your physical store and here?
Thank you. Answer : [Re] Inquiry from sam****Hi,
We run different promotion for online marketplace and for our physical stores due the different promotion campaigns that online marketplace runs.
Unfortunately, we are unable to cancel the purchase made from physical store.
Selffix DIY Answer : [Re] Inquiry for the item from kme****Question : [Re] Inquiry for the item from kme****Answer : [Re] Inquiry for the item from kme****Can the hot water function be turnoff?
So no electricity is required? Answer : [Re] Inquiry for the item from sha****Hi,
The hot water function can be turned off .
When it is turned off there will not be any power consumption. However, in order for the dispenser to dispenser the water , the power needs to be on.
SELFFIX DIY Question : [Re] Inquiry for the item from sha****Answer : [Re] Inquiry for the item from sha****Answer : [Re] Inquiry for the item from Yan****Answer : [Re] Inquiry from tri****Hi are there any installation charges if we need to the piping to go through table top Answer : [Re] Inquiry for the item from shu****Hi,
It costs $60 for drilling on hardtop (concrete, marble, ceramic, quartz). Any drilling required to cabinet will be additional $60.
Selffix DIY
|
 - 【LocPro】Glass Digital Door Lock GL725 (RF Card/ Password)
- Item Q&A
| What is the function of the "Fixed Holder"? What is it for?
Thanks thanks! Answer : [Re] Inquiry for the item from tinsengHi, the fixed holder is specially for doors with metal holders. When installed, it will look something like the below picture. -Selffix DIY Question : [Re] Inquiry for the item from tinseng
|
 - 【Yale】Home Security Safe - Matt Black YSS/200/B1 / Wood Grain White YSS/200/W1
- Item Q&A
| Answer : [Re] Inquiry for the item from KelvinsohxpHi, this is not a fire safe. Selffix DIY
|
 - Black and Decker BDCHD18K 18V Cordless Hammer Drill Driver
- Item Q&A
| Hi. Can this drill through concrete wall? Answer : [Re] Inquiry for the item from nahyfHi, as this is a hammer drill driver, you will be able to use it for concrete wall with the right drill bit. -Selffix DIY Question : [Re] Inquiry for the item from nahyfHi why is the drill not working Answer : [Re] Inquiry for the item from nahyfI charged but won't drill. Question : [Re] Inquiry for the item from nahyfHi, thank you for the video. Please allow me to do a check with my ops team and request for an exchange to be done. -Selffix DIY Answer : [Re] Inquiry for the item from nahyfHi no I do not want an exchange I want a refund. Thanks. Question : [Re] Inquiry for the item from nahyfHi, we have informed our courier to change the request to a return. Once the item has been returned we will submit a refund request and Qoo10 will refund it to you. -Selffix DIY Answer : [Re] Inquiry for the item from nahyfQuestion : [Re] Inquiry for the item from nahyfYou're most welcome. -Selffix DIY Hi
Item is faulty when received:
1. The battery cannot be charged, no indicator lights at all.
2. Slot in the battery to the drill, the drill cannot power on at all, only the LED light on the drill is on.
Please assist.
Thanks. Answer : [Re] Inquiry for the item from lijing92Hi, will you be able to send me a video of the abovementioned issues to this number: 90274571? I will do a check with my ops team and request for an exchange to be done. -Selffix DIY Answer : [Re] Inquiry for the item from rolypolygirlHi, warranty is 1 year. Selffix DIY Answer : [Re] Inquiry for the item from potatopenguin123Answer : [Re] Inquiry for the item from nouse4namesgQuestion : [Re] Inquiry for the item from nouse4namesgAnswer : [Re] Inquiry for the item from nouse4namesgQuestion : [Re] Inquiry for the item from nouse4namesgAnswer : [Re] Inquiry for the item from nouse4namesgQuestion : [Re] Inquiry for the item from nouse4namesgAnswer : [Re] Inquiry for the item from nouse4namesgHi,
This can do both ways, screw in and unscrew correct? Thankz. Answer : [Re] Inquiry for the item from alexon_tamayHi, yes it can be used for screwing and unscrewing. Selffix DIY Hi, does it come with the drill bit for drilling into concrete wall? Answer : [Re] Inquiry for the item from arsenerHi, it does come with a masonry drill. -Selffix DIY Answer : [Re] 來自kus****會員的配送咨詢。Answer : [Re] Inquiry for the item from ria****can it drill through stainless steel and concrete wall? Answer : [Re] Inquiry for the item from kai****Question : [Re] Inquiry for the item from kai****Hi, yes, this product is able to drill through stainless steel and concrete walls if you use the right drill bit. -Selffix DIY Hi,
May I know how much is the battery for add on? Answer : [Re] Inquiry from 238****Hi, apologies, we do not carry the battery. -Selffix DIY Answer : [Re] Inquiry for the item from imr****Hi, for Black and Decker products, period of warranty is 1 year for indoor products & 6 months for outdoor products. :)
-Selffix DIY Does it come with the drill bits? Answer : [Re] Inquiry for the item from sin****Hi, yes, this comes with a kitbox which includes drill bits. -Selffix DIY Question : [Re] Inquiry for the item from sin****2 days ago I bought $169 at your store. Why so much difference? Answer : [Re] Inquiry for the item from sin****Hi, this is because we are currently running an online promotion. -Selffix DIY Question : [Re] Inquiry for the item from sin****OK next time I will just buy at my local hardware store. Thanks Answer : [Re] Inquiry for the item from sin****You're welcome. -Selffix DIY Hi, the drill i bought in Feb 2019 just stopped working today while I'm drilling holes in my wall. Where do I claim the warranty? Answer : [Re] Inquiry for the item from 240****Hi,
Can we know what Model and your order number.
Thank you
Selffix Diy Hi, may I know what sizes drill bits come with the drill? Any 6mm? Any 7mm drill bit? Thanks.
Order no. 296624578 Answer : [Re] Inquiry for the item from ade****Hi,
yes there is 6mm drill bit included.
thank you
Selffix Diy Hi Seller, do you sell extra battery for this hammer drill? Thanks. Answer : [Re] Inquiry for the item from ade****HI,
we do not sell any extra batteries.
Selffix DIY
Do you have to use strength to drill holes on hdb wall? Will it crack my wall? Thanks. Answer : [Re] Inquiry for the item from ade****Hi,
This item is suitbale to drill holes on wall.
Selffix DIY
Hi,
This item is suitbale to drill holes on wall.
Selffix DIY
(May 30, 2019 11:15)
|
 - Yale 36kg Document Fire Safe Large YFM/420/FG2
- Item Q&A
| Answer : [Re] Inquiry for the item from dianachen
|
 - 【Sodastream】Sparkling Water Maker
- Item Q&A
| Answer : [Re] Inquiry related delivery from ginHi, what free gifts does this come with now? Are they going to be delivered together w this item, or free gifts need to self collect? Thanks Answer : [Re] Inquiry for the item from Dkng76Hi, you may refer to the description under the 'starter kit' to see what items the Sodastream comes with. This product does not come with free gifts at the moment. -Selffix DIY Answer : [Re] Inquiry for the item from Mdmkohhi may I check if there's stock for icy blue color? thanks. Answer : [Re] Inquiry for the item from joannekohHi, the product is currently out of stock. We will update the listing as soon as stock is available. -Selffix DIY Hi are you bringing back the stock for the other colours? Answer : [Re] Inquiry for the item from she****Hi, as of now we are not sure of the replenishing date as we have yet to receive any updates from the manufacturer. We will update the listing as soon as stock is available. -Selffix DIY Answer : [Re] Inquiry related delivery from haz****hi seller, so after making 60L of carbonated water... have to purchase the CO2 ? how much for the CO2? Answer : [Re] Inquiry for the item from lov****Hi, yes, you will have to use a new CO2 cylinder after 60L of sparking water is made. For spare cylinders, we are currently selling it at $55. If you bring your old one for exchange, you can exchange it for $28.90. -Selffix DIY Answer : [Re] Inquiry for the item from fen****Answer : [Re] Inquiry from pur****Question : [Re] Inquiry from pur****Answer : [Re] Inquiry from pur****Question : [Re] Inquiry from pur****Answer : [Re] Inquiry from pur****Hello Seller
May I ask what is inside the MEGA pack?
Thanks and Regard
Eunice Answer : [Re] Inquiry for the item from eun****On Qpost : Hi, the megapack consists of:
Spirit Sparkling Water Maker
2 BPA-free reusable carbonating bottles - 1L & 0.5L
60L CO2 Cylinder (makes up to 60L of sparkling water)
-Selffix DIY Hi I'm currently in the Marine parade store and wanted if I can get the offer today as its christmas. Thanks! Answer : [Re] Inquiry related delivery from ong****Hi, i believe your purchase has already been made from a different outlet. Let me know if there is anything i can help you with! :) -Selffix DIY Hi,
May I know what are the choices for the free items? Answer : [Re] Inquiry for the item from lib****Hi, this product comes with a bundle of 2 mixes and 2 drops, but you cannot choose the free items because the box is sealed. We will ship out the item as we received it from the supplier. -Selffix DIY Answer : [Re] Inquiry for the item from reg****Question : [Re] Inquiry for the item from reg****Answer : [Re] Inquiry for the item from reg****Answer : [Re] Inquiry for the item from lis****
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 - 【Honeywell】Cash safes
- Item Q&A
| Hi is these ready stocks selling at any of the outlets? If i purchase, self collect i can pickup at any outlets? Im staying near east side. Answer : [Re] Inquiry for the item from siao63lapHi, you can call out the outlet nearest to you to check if they have stock availability before opting for self collection at that outlet. The details of all our outlets can be found here: https://selffix.com/find-us/
-Selffix DIY
Question : [Re] Inquiry for the item from siao63lapI already purchased so u mean i call Parkway Parade & check whether the caah box available? And if yes i just told em im coming for collection? Are u sure thats the actions i can do.. u are suppose to be the one arranging all that. And by now i think should be ready for collection Answer : [Re] Inquiry for the item from siao63lapDear customer,
Apologies about the previous reply. The chat did not update at the point of reply that you have placed your order at that point in time. You may collect your order 3 working days after purchase has been made. In the event of any delays, we will notify you before hand. To avoid disapointments, you can drop the outlet a call to ensure that product is ready for collecton before you head down. You can find the contact details of all our outlets here: https://selffix.com/find-us/
-Selffix DIY
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 - 【Knaus】Multi Purpose Descaler 300ml
- Item Q&A
| hi there
can we use it on a Stanley thermal flask? which i use it to hold Japanese tea on a daily basis.
thx
Kitty Answer : [Re] Inquiry for the item from KCHi, yes, this should be able to work on thermal flasks. -Selffix DIY
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