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SHICARA - Beauty Outlet SG
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Q&A board

Q & A Lists
Item Question & Answer
SK-II Genoptics Aura Essence 30ml Spot Essence Whitening Brightening Serum - SHICARA
SK-II Genoptics Aura Essence 30ml Spot Essence Whitening Brightening Serum - SHICARA
Item Q&A
  • Question : Inquiry for the item from ShiMay 12, 2021

  • Question : Inquiry for the item from yulansamMay 01, 2021

  • Question : Inquiry for the item from ferrine_16Mar 30, 2021

    Hi, may i know what's the difference between Aura Essence & Spot Essence? Which is more suitable for dark spot?

    Answer : [Re] Inquiry for the item from ferrine_16

    Hi, aura essence is more for brightening and whitening to prevent spots from developing, whereas spot essence is more of a targeted treatment for existing dark spots.

    Question : [Re] Inquiry for the item from ferrine_16

    Hi, noted. Thank you.

    Answer : [Re] Inquiry for the item from ferrine_16

    Welcome.

  • Question : Inquiry for the item from LizzyMar 29, 2021

  • Question : Inquiry for the item from tlinlingMar 03, 2021

    Hi, may i know when is the expiry date for aura essence 50ml ?

    Thanks

    Answer : [Re] Inquiry for the item from tlinling

    Hi, aura essence 50ml expiry is Jul 2022.

+View all Notice, FAQ, Q&A >>
Origins Ginger Body Series
Origins Ginger Body Series
Item Q&A
  • Question : Inquiry for the item from Catherine TeoMay 14, 2021

  • Question : Inquiry for the item from jonSep 05, 2020

SK-II Facial Treatment Clear Lotion 230ml! SK-II Toner SK-II Lotion SK-II Essence - SHICARA
SK-II Facial Treatment Clear Lotion 230ml! SK-II Toner SK-II Lotion SK-II Essence - SHICARA
Item Q&A
  • Question : Inquiry for the item from Irene ThamMay 14, 2021

    Please advise expiry dates of SK II Toner and Essence.
    Thank you.

    Answer : [Re] Inquiry for the item from Irene Tham

    Hi, toner is out of stock currently, the expiry of essence is in 2023.

  • Question : Inquiry for the item from khoomybMay 10, 2021

    Hi, when will the 230ml clear lotion stock be arriving?

    Answer : [Re] Inquiry for the item from khoomyb

    Hi, probably early next week

  • Question : Inquiry for the item from notforwerkMay 08, 2021

  • Question : Inquiry for the item from prispheeApr 29, 2021

  • Question : Inquiry for the item from Tonton BellaApr 23, 2021

    Hi, what is the expiry date for clear lotion 230ml please? Thank you

    Answer : [Re] Inquiry for the item from Tonton Bella

    Hi, expiry date is Jan 2024.

+View all Notice, FAQ, Q&A >>
Limited Edition! SK-II Facial Treatment Essence 230ml - SHICARA
Limited Edition! SK-II Facial Treatment Essence 230ml - SHICARA
Item Q&A
  • Question : Inquiry for the item from yeecl_88May 12, 2021

    Hi what is the expiry date for xoxo and red street art for current batch?

    Answer : [Re] Inquiry for the item from yeecl_88

    Hi, xoxo expires in Sep 2023 , red street art expires in Aug 2023

  • Question : Inquiry for the item from libra_kaydaMay 01, 2021

    Hi what is the manufacturing/expiry date for the classic one?

    Answer : [Re] Inquiry for the item from libra_kayda

    Hi, the manufacturing is Sep 2020, expires in Sep 2023.

  • Question : Inquiry for the item from onghong10Apr 23, 2021

    Hello. Do you have the original 230ml for sale? Thanks.

    Answer : [Re] Inquiry for the item from onghong10

    Hi, i think the original version you are referring is the one without the bottle design? If yes, that is the classic as shown in the options.

  • Question : Inquiry for the item from Janicet2013Apr 17, 2021

  • Question : Inquiry for the item from tohdianaApr 17, 2021

    When is the expiry date?

    Answer : [Re] Inquiry for the item from tohdiana

    Hi, which item are you enquiring on?

+View all Notice, FAQ, Q&A >>
Beauty Winner! KOSE SEKKISEI WHITE CC CREAMSPF50+/PA+++ Better than BB - SHICARA
Beauty Winner! KOSE SEKKISEI WHITE CC CREAMSPF50+/PA+++ Better than BB - SHICARA
Item Q&A
  • Question : Inquiry for the item from jox2mgMay 11, 2021

    Hi seller..can I still apply my sunscreen and foundation after applying this?

    Answer : [Re] Inquiry for the item from jox2mg

    Hi, yes you can. The CC cream can be used a base foundation before applying makeup and it contains SPF50 as well.

  • Question : Inquiry for the item from ireneleo72Apr 22, 2021

    Hi, how to use the cc cream n my own foundation? B4 or after my foundation & concealer?

    Answer : [Re] Inquiry for the item from ireneleo72

    Hi, you can use before your foundation as a base makeup.

  • Question : Inquiry for the item from KlApr 21, 2021

  • Question : Inquiry for the item from ohu711Apr 21, 2021

    Hi, how much should I apply on face, in order to have adequate sun protection?

    Answer : [Re] Inquiry for the item from ohu711

    Hi, just one pump will do, spread evenly using fingertips.

  • Question : Inquiry for the item from marielleluanzonMar 14, 2021

+View all Notice, FAQ, Q&A >>
Best of SK-II - Travel Size Beauty! SK-II Essence SK-II Cleanser SK-II Clear Lotion - SHICARA
Best of SK-II - Travel Size Beauty! SK-II Essence SK-II Cleanser SK-II Clear Lotion - SHICARA
Item Q&A
  • Question : Inquiry from moMay 04, 2021

  • Question : Inquiry for the item from CuriouscatMay 04, 2021

  • Question : Inquiry for the item from marybeh6May 04, 2021

    May I know product origin country from where?authenic? Expiry date pls . Thk u

    Answer : [Re] Inquiry for the item from marybeh6

    Hi, which item are you enquiring on?

  • Question : Inquiry for the item from AliceMar 26, 2021

    Hi,
    May I know the expire date of RNA power cream?

    Answer : [Re] Inquiry for the item from Alice

    Hi, expiry is Feb 2023.

  • Question : Inquiry for the item from cathylmgMar 25, 2021

    I bought the RNA power eye cream. Do not understand whether to date at the bottom is manufacture date or expiry date. The date is 01/04/20. Can please advise?

    Answer : [Re] Inquiry for the item from cathylmg

    Hi, that is manufacturing date. Expiry is 3 years after manufacturing.

+View all Notice, FAQ, Q&A >>
KOSE SEKKISEI Sunscreen. White UV Milk and White UV Gel. SPF 50 PA+++
KOSE SEKKISEI Sunscreen. White UV Milk and White UV Gel. SPF 50 PA+++
Item Q&A
  • Question : Inquiry for the item from jurgi_pMay 09, 2021

  • Question : Inquiry for the item from alice265_28Nov 04, 2020

    Hi Seller, can confirm your product is manufactured in Japan?

    Answer : [Re] Inquiry for the item from alice265_28

    Hi, the products are made in Japan.

  • Question : Inquiry for the item from YWJAug 09, 2020

    Will there be restock of the White UV Milk anytime soon?

    Answer : [Re] Inquiry for the item from YWJ

    Hi, item restocked. Thanks

  • Question : Inquiry for the item from lin****May 28, 2020

    Hi seller, may I know when will you restock White UV Emulsion? Thanks!

    Answer : [Re] Inquiry for the item from lin****

    Hi, not at the moment as we cant foresee our next shipment. Thanks

  • Question : Inquiry from 262****May 15, 2020

    Dear Staff,
    We are a multiple counter cosmetic/beauty/perfume brand supplier in Taiwan.
    YOUNG QI LIN INTERNATIONAL Co.,Ltd, mainly is to supply wholesale care products, with dedicated, professional and complete service team, and years of industry experience.
    By understanding the competitive brand products and channels in the market and we are your trust worthy partner.
    With prices that are below average, we provide advantage over other competitors, and we have managed to obtain the most favorable price in the market.

    If you any requests, please feel free to ask!
    Our company can provide instant shipment at very competitive prices
    Looking forward to the opportunity to cooperate with you!

    ** We serve the majority of consumers with the best price and highest quality **
    YOUNG QI LIN INTERNATIONAL Co.,Ltd
    Address: 5th Floor, No. 333, Section 1, Beixin Road, Xindian District, New Taipei City
    Sales Representative:Dean Wang
    Telephone: +886-02-29127527
    Mobile: +886989514751
    Email: yuche0926@gmail.com
    LINE/Wechat/whatsapp : dlegacy

    Answer : [Re] Inquiry from 262****

    Hi, please send email to sales@shicara.com Thank you.

+View all Notice, FAQ, Q&A >>
Award Winner - SK-II Facial Treatment Cleanser 120g. SK-II Cleanser - SHICARA
Award Winner - SK-II Facial Treatment Cleanser 120g. SK-II Cleanser - SHICARA
Item Q&A
  • Question : Inquiry for the item from sendmeaangelMay 09, 2021

    Hi..may i know if there will be restock for skii gentle cleanser 120g?

    Answer : [Re] Inquiry for the item from sendmeaangel

    Hi, we have restocked the cleanser. Thank you.

  • Question : Inquiry for the item from ANGEL_XWINGMar 24, 2021

  • Question : Inquiry for the item from anaungkhamJan 14, 2021

    May I know manufacture date ?

    Answer : [Re] Inquiry for the item from anaungkham

    Hi, it's manufactured in 2020, expires in 2023.

  • Question : Inquiry for the item from SoundsofnickDec 31, 2020

    No more Gentle Cleaners:(

    Answer : [Re] Inquiry for the item from Soundsofnick

    Hi, we will update the stock as soon as possible.

  • Question : Inquiry for the item from JacDec 13, 2020

+View all Notice, FAQ, Q&A >>
[Summer Edition 2020!] Fancl Mild Cleansing Oil - SHICARA
[Summer Edition 2020!] Fancl Mild Cleansing Oil - SHICARA
Item Q&A
  • Question : Inquiry related delivery from lfMay 08, 2021

    When will be delivered after placing order?

    Answer : [Re] Inquiry related delivery from lf

    Hi, orders are shipped out within 1-2 days then takes about 1-3 working days to reach you (usually the next day after shipped).

  • Question : Inquiry for the item from egg****Jun 22, 2020

  • Question : Inquiry related delivery from zhi****May 27, 2020

    Order no. 321062672
    Shipping scheduled on 26 May, yesterday but still not shipped yet. When can ship ? Thanks

    Answer : [Re] Inquiry related delivery from zhi****

    Hi, qxpress will pick up your order today. Thanks

  • Question : Inquiry for the item from 244****May 18, 2020

  • Question : Inquiry for the item from yeo****May 08, 2020

    How do we assured if this is a genuine product?

    Answer : [Re] Inquiry for the item from yeo****

    Hi, we directly import from Japan distributor. Rest assured that all our products are authentic, you can see from the reviews of our buyers.

+View all Notice, FAQ, Q&A >>
New SK-II RNA Power Airy Milky Lotion - RNA Cream Moisturiser - SHICARA
New SK-II RNA Power Airy Milky Lotion - RNA Cream Moisturiser - SHICARA
Item Q&A
  • Question : Inquiry for the item from clowscMay 08, 2021

    Hi - Is Airy Milky lotion 15g now available?
    If so, what is the expiry date please? Thanks.

    Answer : [Re] Inquiry for the item from clowsc

    Hi, please refer to https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=420790006

    Question : [Re] Inquiry for the item from clowsc

    Expiry is Mar 2023.

  • Question : Inquiry for the item from pearline33Apr 28, 2021

    Hi seller what is the expiry date for airy lotion 80g and power essence 50ml? Thks

    Answer : [Re] Inquiry for the item from pearline33

    Hi, airy milky 80g expiry is Sep 2023, RNA essence 50ml expiry is June 2022.

  • Question : Inquiry for the item from clowscApr 23, 2021

    Hi - What's expiry date for RNA Airy Milky Lotion 15g x 5?
    Thanks.

    Answer : [Re] Inquiry for the item from clowsc

    Hi, sorry this is out of stock. Previous batch expires in 2023.

  • Question : Inquiry for the item from ssMar 28, 2021

  • Question : Inquiry for the item from HFMar 27, 2021

+View all Notice, FAQ, Q&A >>
No.1 Cleansing Oil - Shu Uemura Cleansing Oil 450ml. Makeup Remover - SHICARA
No.1 Cleansing Oil - Shu Uemura Cleansing Oil 450ml. Makeup Remover - SHICARA
Item Q&A
  • Question : Inquiry for the item from candiseMay 08, 2021

    Can i check will you be restocking porefinest?

    Thanks

    Answer : [Re] Inquiry for the item from candise

    Hi, sorry that we do not have the next date of stock replenishment for now. We are chasing supplier for it.

  • Question : Inquiry for the item from ninilai93May 06, 2021

    What is the expiry date for porefinest?

    Answer : [Re] Inquiry for the item from ninilai93

    Hi, sorry this is currently out of stock. The restock batch should be 2020, so expiry is 2023.

  • Question : Inquiry for the item from hlim3303Mar 14, 2021

  • Question : Inquiry for the item from evelynong26Apr 13, 2021

    Item original?

    Answer : [Re] Inquiry for the item from evelynong26

    Hi, all items from our shop are authentic.

  • Question : Inquiry for the item from shiok59Apr 09, 2021

    What's the expiry date for anti oxi?

    Answer : [Re] Inquiry for the item from shiok59

    Hi, expiry for anti-oxi is Mar 2022.

+View all Notice, FAQ, Q&A >>
SK-II Set - For your everyday skincare needs. Cleanser Lotion Essence RNA - SHICARA
SK-II Set - For your everyday skincare needs. Cleanser Lotion Essence RNA - SHICARA
Item Q&A
  • Question : Inquiry for the item from notforwerkMay 08, 2021

  • Question : Inquiry for the item from pearline33Apr 24, 2021

    Hi airy set expiry date when thks

    Answer : [Re] Inquiry for the item from pearline33

    Hi, the expiry is 2023.

    Question : [Re] Inquiry for the item from pearline33

    Hi thks expiry date in which mth of 2023?

    Answer : [Re] Inquiry for the item from pearline33

    The month is Feb

  • Question : Inquiry for the item from pearline33Apr 26, 2021

    Hi is the airy set, 1 can 15g? Thks

    Answer : [Re] Inquiry for the item from pearline33

    Hi, sorry i do not understand your question.

    Question : [Re] Inquiry for the item from pearline33

    What is the weight of the airy new age?

    Answer : [Re] Inquiry for the item from pearline33

    The volume of 1 x airy milky lotion is 15g

  • Question : Inquiry for the item from JJan 13, 2021

  • Question : Inquiry for the item from JuJan 01, 2021

    Is the Essence set H 30ml each bottle? Thanks

    Answer : [Re] Inquiry for the item from Ju

    Hi, yes it is 30ml.

+View all Notice, FAQ, Q&A >>
Kose Sekkisei White Liquid Wash 140ml
Kose Sekkisei White Liquid Wash 140ml
Item Q&A
  • Question : Inquiry for the item from kellyblue19May 07, 2021

    May i ask the manufacturing date for the white liquid wash?

    Answer : [Re] Inquiry for the item from kellyblue19

    Hi, the manufacturing date of white liquid wash is Oct 2020

  • Question : Inquiry for the item from 260****Sep 28, 2019

KOSE Sekkisei Herbal Gel 80g - Sleeping Mask All-In-One Gel
KOSE Sekkisei Herbal Gel 80g - Sleeping Mask All-In-One Gel
Item Q&A
  • Question : Inquiry for the item from cyndidouMay 05, 2021

    Sleeping Mask All in 1 Gel- can apply on eye area and use every day?

    Answer : [Re] Inquiry for the item from cyndidou

    Hi, yes as it can be used as an overnight mask so it's safe to apply on eyes area. Do note that the skin around the eyes is thinner so perhaps you can apply less amount.

  • Question : Inquiry for the item from zermaineApr 26, 2021

    Hi

    What is expiry date for herbal gel 80g?
    Is this in original box?

    Answer : [Re] Inquiry for the item from zermaine

    Hi, the expiry is Apr 2025. Yes it is in its original box.

  • Question : Inquiry for the item from zhenhaoMar 11, 2021

    Seller

    Hi, you mentioned that for kose's products can last for 5 years from the start of manufacturing date. Where is it stated? Where can I validate this?

    Answer : [Re] Inquiry for the item from zhenhao

    Hi, information is from supplier. In fact, if you browse through sekkisei usa website, they have stated that

    Do Sekkisei products have an expiration date?

    Unopened, Sekkisei products do not have an expiration date. Once opened, we recommend that you use the product within 6 months for optimum performance.

    Hope this clarifies. Thank you.

  • Question : Inquiry for the item from wonderlandMar 05, 2021

    Hi, when is the expiry date for Sekkisei Cleansing Cream 19ml? Thanks!

    Answer : [Re] Inquiry for the item from wonderland

    Hi, expiry date for cleansing cream is Mar 2024.

  • Question : Inquiry for the item from tee_ai_tiJan 24, 2021

+View all Notice, FAQ, Q&A >>
Kiehls Clearly Corrective Dark Spot Solution 30ml
Kiehls Clearly Corrective Dark Spot Solution 30ml
Item Q&A
  • Question : Inquiry for the item from lfMay 03, 2021

    When the Clearly Corrective Spot Solution will be restocking?

    Answer : [Re] Inquiry for the item from lf

    Hi, probably in a week or so.

  • Question : Inquiry for the item from aliciakoh94Aug 23, 2020

  • Question : Inquiry for the item from rebeccachannAug 23, 2020

    Hi. Is this authentic?

    Answer : [Re] Inquiry for the item from rebeccachann

    Hi, our product is 100% authentic. Thanks

  • Question : Inquiry for the item from xun****May 06, 2020

    Hi when will the Kiehls Clearly Corrective Dark Spot Solution be stocked?

    Answer : [Re] Inquiry for the item from xun****

    Hi, the item probably be restocked after 01 June. Thank you.

  • Question : Inquiry for the item from loh****Apr 11, 2020

+View all Notice, FAQ, Q&A >>
SK-II Atmosphere CC Cream with SPF 50 PA++++ UV Emulsion SPF 30 PA++++ SHICARA
SK-II Atmosphere CC Cream with SPF 50 PA++++ UV Emulsion SPF 30 PA++++ SHICARA
Item Q&A
  • Question : Inquiry related return and exchange from QQApr 30, 2021

    HI Seller,
    I just placed order and the order no. is 338044040. I have ordered the wrong item, not cream but emulsion....please advise. Thanks!

    Answer : [Re] Inquiry related return and exchange from QQ

    Hi, if you would like to change. please cancel on your end and reorder.

    Question : [Re] Inquiry related return and exchange from QQ

    We have yet to ship out your order.

    Answer : [Re] Inquiry related return and exchange from QQ

    Ok I will cancel now. Thanks!

    Question : [Re] Inquiry related return and exchange from QQ

    Welcome.

  • Question : Inquiry for the item from First time customerMar 20, 2021

    Dear seller. May I know what is the expiry date for the UV emulsion? Regards

    Answer : [Re] Inquiry for the item from First time customer

    Hi, expiry for uv emulsion is Mar 2025.

  • Question : Inquiry related delivery from georeneFeb 18, 2021

    Hi there, if I am buying the CC cream together with SK2 clear lotion x4, is there any way I can avoid paying the $3.99 delivery fee since my total already exceeds $250? Thanks

    Answer : [Re] Inquiry related delivery from georene

    Hi, apologies on the late response. Qprime orders can be merged together. The total exceeds $250 is from our shop?

    Question : [Re] Inquiry related delivery from georene

    Hi there,

    I have the following items in my cart amounting around $360, but I still see the $3.99 courier charges.

    2 SK2 eye cream $88 x2
    1 SK2 clear lotion $88
    1 SK2 CC cream $97

    Is there anyway that I do not need to pay for the $3.99?

    Thanks

    Answer : [Re] Inquiry related delivery from georene

    Hi, two of which are Qprime which is free shipping supported by Qoo10. whereas the UV cream listing is under Qxpress shipping. I will check and see what i can do.

  • Question : 来自chengkw26会员的商品咨询。Feb 07, 2021

    请问这个图片的 防晒 是有修复的功能吗 请问是有颜色的吗 那么请问CC cream 有没有这个功能呢 CC cream 会阻塞毛孔吗 谢谢你

    Answer : [Re] 来自chengkw26会员的商品咨询。

    Hi, it's more for coverage with UV protection.

    Question : [Re] 来自chengkw26会员的商品咨询。

    and it will not clog pores.

    Answer : [Re] 来自chengkw26会员的商品咨询。

    Is the airy light cream white in colour?

    Question : [Re] 来自chengkw26会员的商品咨询。

    it has a natural tint. The color is like a liquid foundation.

    Answer : [Re] 来自chengkw26会员的商品咨询。

    oh sorry, yes the airy light uv cream is white in color

  • Question : Inquiry for the item from 236****May 21, 2020

    Hi, what is the manufacture date for the SK2 cc cream?

    Answer : [Re] Inquiry for the item from 236****

    Hi, manufacturing is May 2019.

+View all Notice, FAQ, Q&A >>
Lancome Lait Galateis Douceur Gentle Makeup Remover Milk 50ml
Lancome Lait Galateis Douceur Gentle Makeup Remover Milk 50ml
Item Q&A
  • Question : Inquiry for the item from uryshiMay 02, 2021

    Hi, can I know what is the expiry of the makeup remover?

    Answer : [Re] Inquiry for the item from uryshi

    Hi, the expiry is Jul 2022.

Origins - Clear Improvement Active Charcoal Mask To Clear Pores. Acne and oil control SHICARA
Origins - Clear Improvement Active Charcoal Mask To Clear Pores. Acne and oil control SHICARA
Item Q&A
  • Question : Inquiry from freundin_80Apr 30, 2021

  • Question : Inquiry for the item from feliceng_sgSep 25, 2020

    When is the expiry date?

    Answer : [Re] Inquiry for the item from feliceng_sg

    Hi, expires in 2022. Thanks

Fancl Facial Washing Powder 50g - Cleanser that hydrates skin while removing impurities from pores
Fancl Facial Washing Powder 50g - Cleanser that hydrates skin while removing impurities from pores
Item Q&A
  • Question : Inquiry for the item from gbyeverApr 29, 2021

    When is the expiry date for Fancl washing powder?

    Answer : [Re] Inquiry for the item from gbyever

    Hi, the expiry date is Oct 2023.

  • Question : Inquiry for the item from belle8672Jan 19, 2021

    Hi,

    May I know what is the manufacturing date for your current stock? Thanks

    Answer : [Re] Inquiry for the item from belle8672

    Hi, the manufacturing date is Feb 2020, expires in Feb 2023.

Botanist Shampoo - AMAZON NO.1 Bestseller Over 200 Million Bottles SOLD! Shampoo Mask Hair Oil
Botanist Shampoo - AMAZON NO.1 Bestseller Over 200 Million Bottles SOLD! Shampoo Mask Hair Oil
Item Q&A
  • Question : Inquiry for the item from ksecretsApr 29, 2021

    Hi, how to open your hair spray?? There is a lock i Cant open???

    Answer : [Re] Inquiry for the item from ksecrets

    Hi, push up the plastic latch on the pump neck.

  • Question : Inquiry for the item from SabJan 08, 2021

    Hi, when will the shower gel be restocked? Thanks

    Answer : [Re] Inquiry for the item from Sab

    Hi, there's no update for the next restock of body soap for now, sorry about it.

  • Question : Inquiry for the item from juzJan 04, 2021

    Is there any shampoo that is suitable for oily scalp?

    Answer : [Re] Inquiry for the item from juz

    Hi, you can try scalp shampoo.

  • Question : Inquiry for the item from hodoreen_14Nov 11, 2020

  • Question : Inquiry for the item from reinnboeOct 15, 2020

+View all Notice, FAQ, Q&A >>
GREAT DISCOUNTS! SK-II Facial Treatment Essence 75ml.
GREAT DISCOUNTS! SK-II Facial Treatment Essence 75ml.
Item Q&A
  • Question : Inquiry for the item from pearline33Apr 24, 2021

    Hi essence 75ml expiry date is when? Thks

    Answer : [Re] Inquiry for the item from pearline33

    Hi, essence 75ml expiry is Nov 2023.

  • Question : Inquiry for the item from s2manuJan 19, 2021

  • Question : Inquiry for the item from carinesimDec 14, 2020

    Hi

    Can i knw when is expiry date?

    Answer : [Re] Inquiry for the item from carinesim

    Hi, expiry is 2023.

  • Question : Inquiry for the item from wen****May 24, 2019

  • Question : Inquiry for the item from kjo****Apr 22, 2019

    Hey seller, i ordered my items on the 14th April, till now i have still have not received my items. The delivery information was not even updated. It has already been more than a week. May I know what happened & when could i receive my items?

    Answer : [Re] Inquiry for the item from kjo****

    Hi, we are currently restocking your item. We will mail out once item restocked. Thanks for your patience.

+View all Notice, FAQ, Q&A >>
Pinky Queen Top Pack Nipple Cream - For Beautiful Nipples! - SHICARA
Pinky Queen Top Pack Nipple Cream - For Beautiful Nipples! - SHICARA
Item Q&A
  • Question : Inquiry for the item from AGApr 20, 2021

  • Question : Inquiry for the item from reg****May 23, 2020

Lancome Clarifique Dual Essence  - Refined and Brighter Skin in 4 weeks! - SHICARA
Lancome Clarifique Dual Essence - Refined and Brighter Skin in 4 weeks! - SHICARA
Item Q&A
  • Question : Inquiry for the item from s2manuApr 18, 2021

    May I enquire what’s the expiry date of the dual essence 250ml? Thank you.

    Answer : [Re] Inquiry for the item from s2manu

    Hi, 250ml essence expires in Oct 2023.

  • Question : Inquiry for the item from sonnigyangJan 22, 2021

    Hi Seller. i am quite puzzled about Clarifique Dual Essence 50ml x 3(-S$20.00). This option was cheaper than a single bottle of 150ml. Is there any mistake?

    Answer : [Re] Inquiry for the item from sonnigyang

    usually travel sizes are cheaper than the retail size bottles.

    Question : [Re] Inquiry for the item from sonnigyang

    Hi Seller. What is the expiry date for the travel size?

    Answer : [Re] Inquiry for the item from sonnigyang

    Hi, expiry date is Jan 2023.

  • Question : qingling1305会员的商品咨询Nov 17, 2020

    你好我之前买的是250ml 加40 共是142啊 但我还加了9.9自费加一个小眼霜的费用。但是货到了,只有一瓶精华水 眼霜呢???

    Answer : [Re] qingling1305会员的商品咨询

    Hi, sorry about it. Can i resend the eye cream to you.

    Question : [Re] qingling1305会员的商品咨询

    ok

    Answer : [Re] qingling1305会员的商品咨询

    那请尽快发货了,谢谢

    Question : [Re] qingling1305会员的商品咨询

    Hi, can your eye cream be shipped out using normal mail?

    Answer : [Re] qingling1305会员的商品咨询

    ok can

    Question : [Re] qingling1305会员的商品咨询

    谢谢,我今天会寄出。

    Answer : [Re] qingling1305会员的商品咨询

    你的资料对吗?

    Question : [Re] qingling1305会员的商品咨询

    yes

    Answer : [Re] qingling1305会员的商品咨询

    资料是对的,一样的。

    Question : [Re] qingling1305会员的商品咨询

    ok ! thanks

  • Question : Inquiry for the item from chun_you8333Oct 19, 2020

    Hi, can I know it suitable for what skin ? Thanks

    Answer : [Re] Inquiry for the item from chun_you8333

    Hi, it's for all skin types. Thanks

  • Question : Inquiry for the item from samanthazheng1985Aug 26, 2020

    May I know when is the expiry date?

    Answer : [Re] Inquiry for the item from samanthazheng1985

    Hi, for which size? Thanks

    Question : [Re] Inquiry for the item from samanthazheng1985

    For both sizes. Thanks!

    Answer : [Re] Inquiry for the item from samanthazheng1985

    Hi, for 250ml expires in 2023 Jan and 2023 April for 150ml. Thanks

+View all Notice, FAQ, Q&A >>
Dior Lip Glow - SHICARA
Dior Lip Glow - SHICARA
Item Q&A
  • Question : Inquiry for the item from JOApr 14, 2021

  • Question : Inquiry for the item from xanthehojjFeb 23, 2021

  • Question : Inquiry for the item from lly_yingNov 10, 2020

Kiehls Calendula Herbal Extract Alcohol-Free Toner 500ml
Kiehls Calendula Herbal Extract Alcohol-Free Toner 500ml
Item Q&A
  • Question : Inquiry for the item from joviality_galApr 15, 2021

    Hi, is this suitable for combination skin? T zone oily

    Answer : [Re] Inquiry for the item from joviality_gal

    Hi, it is suitable for all skin types.

  • Question : Inquiry for the item from xiaoxiaoxiaopoohFeb 26, 2021

    Hi, may I check is the toner manufacturing date still 2019?

    Answer : [Re] Inquiry for the item from xiaoxiaoxiaopooh

    Hi, manufacturing date is Jun 2020. Thank you.

  • Question : Inquiry for the item from liping_redOct 28, 2020

    What is expiry date for the toner?

    Answer : [Re] Inquiry for the item from liping_red

    Hi, the expiry is Aug 2022.

  • Question : Inquiry for the item from tsyongSep 09, 2020

    what is the manufacturing date?

    Answer : [Re] Inquiry for the item from tsyong

    Hi, which particular item in the options are you referring to?

  • Question : Inquiry for the item from weileetanSep 09, 2020

    Hi I just bought and how do I check if it is authentic? Manufacturing date is 2019 June? When is expiry?

    Answer : [Re] Inquiry for the item from weileetan

    Hi, the expiry will be 3 years after manufacturing date if unopened. Once opened, please use within 12 months. Thank you.

+View all Notice, FAQ, Q&A >>
Kose Clear Whitening Mask 80g - Whitening and removes blackhead and other impurities.
Kose Clear Whitening Mask 80g - Whitening and removes blackhead and other impurities.
Item Q&A
  • Question : Inquiry for the item from Natsu0319Apr 13, 2021

  • Question : Inquiry for the item from dollenng83Nov 10, 2020

    Hi seller, may i know the expiry date for the product if order place today? Thanks

    Answer : [Re] Inquiry for the item from dollenng83

    Hi, expiry is Jun 2025.

    Question : [Re] Inquiry for the item from dollenng83

    Thank you

    Answer : [Re] Inquiry for the item from dollenng83

    Welcome

  • Question : Inquiry for the item from kes****Jun 27, 2020

    Hi there, when will it be available again?

    Answer : [Re] Inquiry for the item from kes****

    Hi, not at the moment. Thanks

  • Question : Inquiry for the item from ang****Mar 29, 2020

    Hi may I know the expired date

    Answer : [Re] Inquiry for the item from ang****

    Hi, expires in 2023. Thanks

  • Question : Inquiry from she****Apr 24, 2019

24 hours Hydration! Instant Cooling! Kiehls Ultra Facial Oil-Free Gel Cream 50ml
24 hours Hydration! Instant Cooling! Kiehls Ultra Facial Oil-Free Gel Cream 50ml
Item Q&A
  • Question : Inquiry for the item from jcApr 12, 2021

    Hi there
    What’s the expiration date for the ultra & ultra oil free cream pls?

    Answer : [Re] Inquiry for the item from jc

    Hi, ultra cream expiry is Mar 2023, ultra oil free cream is Aug 2023.

SK-II Mens Facial Treatment Essence / Men Moisturizing Cleanser 120g - SHICARA
SK-II Mens Facial Treatment Essence / Men Moisturizing Cleanser 120g - SHICARA
Item Q&A
  • Question : Inquiry for the item from jApr 07, 2021

  • Question : Inquiry for the item from kelvinDec 17, 2020

    When new stock coming for SK-II Men Moisturizing Cleanser, thanks!

    Answer : [Re] Inquiry for the item from kelvin

    Hi, probably in 1-2 weeks time. Thank you.

  • Question : Inquiry for the item from die****Mar 28, 2020

  • Question : Inquiry for the item from sam****Jun 20, 2019

    Hi can I check what is manufacturing date & expiry date for your current batch of SK 2 Men moisturising cleaner?

    Answer : [Re] Inquiry for the item from sam****

    Manufactured in 2019 Apr and expires in 2022 Apr. Thanks

KOSE SEKKISEI WHITE CC CREAM SPF50+/PA+++ -  SHICARA
KOSE SEKKISEI WHITE CC CREAM SPF50+/PA+++ - SHICARA
Item Q&A
  • Question : Inquiry for the item from xxxxApr 02, 2021

    Pls advise the expiry day? thanks

    Answer : [Re] Inquiry for the item from xxxx

    Hi, expiry is 2025. These are new stock.

  • Question : Inquiry for the item from FaraDec 17, 2020

    Hi
    Wat size is this?

    Answer : [Re] Inquiry for the item from Fara

    Hi, it's 26ml/30g

  • Question : Inquiry for the item from rou****Jun 06, 2020

    Hi, when will the cc cream 01 be restocked?

    Answer : [Re] Inquiry for the item from rou****

    Hi, not at the moment as we cant forsee our next shipment. Thanks

  • Question : Inquiry for the item from stc****Jan 27, 2020

  • Question : Inquiry for the item from pho****Jan 03, 2020

    Hi

    This cc cream contain SPF50+, so do i need to apply sunblock before using the cc cream?

    Answer : [Re] Inquiry for the item from pho****

    Hi, you can skip sunblock as there's SPF in this CC Cream. Thanks

    Question : [Re] Inquiry for the item from pho****

    Ok noted!

    Answer : [Re] Inquiry for the item from pho****

    Thanks

+View all Notice, FAQ, Q&A >>