 - Use Qoo10 Coupon! Best of SK-II - Travel Size Beauty! SK-II Best Seller Facial Treatment Essence
- Item Q&A
| Hi seller, will u restock RNA cream anytime this is week? Hi, do you have travel size manufactured in 2018 or 2019? Answer : [Re] Inquiry for the item from alb****Hi, which specific travel size item are you looking for? Question : [Re] Inquiry for the item from alb****Is ok, I managed to get it from another seller, thank you. Hi, when is the expiry date for RNA 15g? Answer : [Re] Inquiry for the item from jan****Answer : [Re] Inquiry for the item from swe****Hello, when will the Airy lotion be restocked?
Thank you. Answer : [Re] Inquiry for the item from chu****Hi, unfortunately we do not have a confirmed date of next restock for now. What is the expiry date of RNA ? Answer : [Re] Inquiry for the item from ali****treatment essense mfg date ? Answer : [Re] Inquiry for the item from nin****Manufactured in 2017 3rd quarter and expires in 2020. Hi my order number is 310229336, thanks Answer : [Re] Inquiry related delivery from joy****Noted and we will proceed to mail out your balance order. Thanks Hi seller, my order is 2 tubes of cleanser and I only received one, please advise. Thank you Answer : [Re] Inquiry related delivery from joy****Pls refer to another chat. Thanks Hi, may I know what are the manufactured & expiry dates for all these products in stock? Answer : [Re] Inquiry for the item from alb****Hi, expires in 3rd quarter of 2020. Thanks Question : [Re] Inquiry for the item from alb****Answer : [Re] Inquiry for the item from alb****Question : [Re] Inquiry for the item from alb****Is the manufactured date in 2017 or 2018? Answer : [Re] Inquiry for the item from alb****Question : [Re] Inquiry for the item from alb****Hi , manufactured in 2017. Thanks Hi , seller, when is the expire date of whitening mask ? Answer : [Re] Inquiry for the item from ivy****Hi, it expires in Nov 2020. Thank you. Hi, can I know the expiry date of your cleanser 20g? Answer : [Re] Inquiry for the item from pri****Hi, expires in 3rd quarter of 2020. Hi , seller , why haven’t yet shipped out my items ? It’s been 4 days Answer : [Re] Inquiry related delivery from ivy****Hi, we will be mailing out your order. Thanks Hi seller, please advise manufacturing date for treatment masks, thank you. Answer : [Re] Inquiry for the item from kwa****Hi, sorry it;s currently out of stock so i am not able to advise the manufacturing date. It will be restocked soon. What is the shelf life for sk-ii facial essence? Answer : [Re] Inquiry for the item from mjo****Hi, the shelf life is 3 years. Answer : [Re] Inquiry related delivery from jac****Hi, will you be having more of the cellumination deep surge samples coming in? Many tks Answer : [Re] Inquiry for the item from Cle****Hi, not at the moment. Thanks hi, pls advise the expiry date for RNA 15g Answer : [Re] Inquiry for the item from 234****Hi, expires in 2020 July/Oct. Thannks Hi! May I know when would you have RNA cream 15g back in stock..? Answer : [Re] Inquiry for the item from ste****Hi, item restocked. Thanks Question : [Re] Inquiry for the item from ste****Hi.. I want to purchase but I didn’t see the option to buy.. RNA cream 15g Answer : [Re] Inquiry for the item from ste****Question : [Re] Inquiry for the item from ste****Hi! I have just ordered! Order no. 306786917.
I’ve always ordered from you! :) hope to receive it soon! Answer : [Re] Inquiry for the item from ste****Sure! (: Thanks for supporting Hi can i know the expiry for the facial treatment essence and the rna cream ty. Answer : [Re] Inquiry for the item from ang****Hi, expires in 2020. Thanks Hi May I know what’s the expiry date of the gentle cleanser 20g? Tks Answer : [Re] Inquiry for the item from Cle****Hi, expiry date is around Jun 2020. Thank you. Answer : [Re] Inquiry for the item from kan****Answer : [Re] Inquiry for the item from Sug****Please advise expiry / manufactured date for sk2 clear lotion 30ml . Thanks Answer : [Re] Inquiry for the item from eri****Hi, expires in 2020 and manufactured in 2017. Thanks Expiry date for SK-II Cleanser 20g? Answer : [Re] Inquiry for the item from Bba****Hi, expires in 2020. Thanks Hi seller, any restock for the facial treatment mask? Thanks Answer : [Re] Inquiry for the item from ooi****Hi, not at the moment. Thanks Hi, may I know when is RNA 15g restock? Answer : [Re] Inquiry for the item from 237****Hi, we have not gotten a fixed date for the next restock. Sorry about it. While will you be restocking clear lotion? Answer : [Re] Inquiry for the item from sem****Hi, sorry we are not sure of the next restock date for now. Hi, when will you restock for FTE? Answer : [Re] Inquiry for the item from sei****Hi, not at the moment. Thanks Hi,
When going to re-stock cleanser 20g ?
Thanks Answer : [Re] Inquiry for the item from 261****Hi, the restock should be in by this week. Thank you. Hi, what is the manufacturing date for 30ml fte and 2.5g rna eye? Answer : [Re] Inquiry for the item from fre****Hi, the manufacturing date is mid to 3rd quarter 2017. Expiry will be 3 years later. Answer : [Re] Inquiry for the item from bal****Hi seller
I want to order rna 2pcs, when do you come A new stock? Answer : [Re] Inquiry for the item from hen****Hi, we are currently restocking. We are unable to foresee our next shipment. Do u sell 3D redefining mask ? Answer : [Re] Inquiry for the item from ivy****Hi, we do not have 3D Mask. Hi seller,
You do sell RNA power 50g and 15g. Is there any difference between this 2? Price of 15g seems more worth it Answer : [Re] Inquiry for the item from ric****Hi, 15g is travel size. Thanks Question : [Re] Inquiry for the item from ric****Answer : [Re] Inquiry for the item from ric****Hi, item had alr restocking in the listing. Thanks Question : [Re] Inquiry for the item from ric****Answer : [Re] Inquiry for the item from ric****Hi Seller,
Where will the new stock of FTE be in?
Thanks! Answer : [Re] Inquiry for the item from Fun****Hi, item restocked. Thanks Hi. When will you restock all your items? Answer : [Re] Inquiry for the item from 234****We had alr restocked, pls refer thanks! Please advise the expiry date ( month and year ) of airy milky lotion and cellumination deep surge ex.
Thank you. Answer : [Re] Inquiry for the item from ang****Question : [Re] Inquiry for the item from ang****Answer : [Re] Inquiry for the item from ang****Airy expires in 09/2020, deep surge ex 15g 07/2020 Question : [Re] Inquiry for the item from ang****Thank you for your prompt reply 😊 Answer : [Re] Inquiry for the item from ang****Hi, when is your RNA cream 15g expiring? Answer : [Re] Inquiry for the item from 233****Hi, expires in mid/late 2020. Thanks Hi,
May I check the expiry date for R.N.A. airy lotion 15g and the frntle facial cleanser 20g? Answer : [Re] Inquiry for the item from jes****Hi,
May I know what’s the expiry date for R.N.A. airy lotion 15g? Question : [Re] Inquiry for the item from jes****Hi, expires in Mid 2020. Thanks Answer : [Re] Inquiry for the item from nab****Answer : [Re] Inquiry from nab****hi expiry date for skii cellumination deep surge 15g? Answer : [Re] Inquiry for the item from juz****Hi, expires in 2020. Thanks Answer : [Re] Inquiry for the item from bal****Hi may I have the expiry date for essence 30ml? Thank you! Answer : [Re] Inquiry for the item from can****Hi, expires in 2020. Thanks Hi, Can I know when will the stock for SKII Clear Lotion 30ml arriving? Answer : [Re] Inquiry for the item from kho****Hi, item restocked. Thanks Hi are you going to restock on sk2 fte? Answer : [Re] Inquiry for the item from lin****Hi, not at the moment. Thanks hello when restock everything? thanks.... Answer : [Re] Inquiry for the item from bei****Hi, not at the moment as we cant foresee our next shipment. Thanks Answer : [Re] Inquiry for the item from bal****Hi seller! May I know the expiry date for skii essence 30ml? Answer : [Re] Inquiry for the item from tay****Hi, the expiry is 2021. Thank you. Question : [Re] Inquiry for the item from tay****Thx for your reply. Hv a Great day! Answer : [Re] Inquiry for the item from tay****Answer : [Re] Inquiry for the item from bal****Answer : [Re] Inquiry for the item from mai****Answer : [Re] Inquiry for the item from mai****Answer : [Re] Inquiry for the item from bal****Hi do u have more stocks for the cleaning cream? Answer : [Re] Inquiry for the item from kz1****Hi, are you referring to the Sk-II cleanser 20g? Hi Seller,
What is the expiry date for SK II Facial Cleanser, RNA Eye Cream and RNA New Age cream?
Thank you.
Carol Answer : [Re] Inquiry for the item from c_y****Hi, this batch is mfr in mid 2017. So they will expire on May 2020 onwards. Hi Seller. When is the expiry of the SKII Cleanaer 20g? Answer : [Re] Inquiry for the item from mse****Hi, the current batch expires in Dec 2020. Answer : [Re] Inquiry for the item from cat****Hi, our product is 100% authentic. Thanks Answer : [Re] Inquiry for the item from 260****Hi, item restocked. Thanks Answer : [Re] Inquiry for the item from w.t****Answer : [Re] Inquiry for the item from val****hi do you have skii deep surge ex Answer : [Re] Inquiry for the item from lil****No. This item is out of stock. Hi,
May I know the expiry date of SKII cleanser and RNA Power and whether these two items available. Thanks. Answer : [Re] Inquiry for the item from kli****Cleanser and RNA expire in 2020. I've updated the stock and it is available for purchase. Pls advice 2 types face mask mfg date. Answer : [Re] Inquiry for the item from Emi****The SK-II Treatment Mask and Whitening Mask are manufactured in 2017. Any restock for RNA Cream 15g Answer : [Re] Inquiry for the item from fra****hi expired date LXP cream thank Answer : [Re] Inquiry for the item from lil****Question : [Re] Inquiry for the item from lil****thank the essence no stock ? Answer : [Re] Inquiry for the item from lil****Not at the moment. Thanks Answer : [Re] Inquiry for the item from ccb****Answer : [Re] Inquiry for the item from lil****Hi, we are currently restocking. We will restock soon. Thanks Answer : [Re] Inquiry for the item from lil****Hi, our product is 100% authentic. Thanks Hi,
When is expiry date of RNA cream 15g & eye cream 2.5g? Answer : [Re] Inquiry for the item from dlu****Hi, RNA Cream expirs in 2020 and RNA Eye Cream 2.5g expires in 2021. Thanks Answer : [Re] Inquiry related delivery from 261****Question : [Re] Inquiry related delivery from 261****Answer : [Re] Inquiry related delivery from 261****Question : [Re] Inquiry related delivery from 261****Sk ii facial foam.
Hi, may i know if you will replenish the stock for sk ii facial foam (20g) ? Tks Answer : [Re] Inquiry for the item from sno****Hi, we are currently restocking and unable to foresee our next shipment. Thanks Hi,when will the stock for cleanser be in? Answer : [Re] Inquiry for the item from wxy****Hi, we are currently restocking and unable to foresee our next shipment. Thanks Answer : [Re] Inquiry for the item from kan****Answer : [Re] Inquiry for the item from eve****Answer : [Re] Inquiry for the item from jus****What is the exp date for rna 2.5gr? Answer : [Re] Inquiry for the item from ngf****Hi, expires in 2020. Thanks Answer : [Re] Inquiry for the item from che****Hi expiry date for facial treatment essence 30ml? Answer : [Re] Inquiry for the item from li.****Hi, expires in 2020. Thanks What's the expiry date of the 20g gentle cleanser? Answer : [Re] Inquiry for the item from all****Hi, the expiry date is Dec 2020. Thank you. Hi seller, when are you gonna restock the clear lotion x3 and the facial essence? Answer : [Re] Inquiry for the item from Tri****Hi, not at the moment. Thanks Hi, when will deep surge be restocked? And what is the expiry date of airy RNA? Answer : [Re] Inquiry for the item from nga****Hi, we are unable to restock deep surge 15g. Airy 15g expired in 2020 Sept. Thanks Hi, will you be having stocks for sk2 cleansing cream? Tks Answer : [Re] Inquiry for the item from Cle****Hi, we do not have it. Thanks Answer : [Re] Inquiry for the item from pol****Please advise the manufacturing date of your gentle cleanser.
Thank you. Answer : [Re] Inquiry for the item from ang****Answer : [Re] Inquiry for the item from yon****Will you restock the cleanser? 20g one Answer : [Re] Inquiry for the item from hui****Hi, item restocked. Pls purchase while stock last. Thanks such a tiny travel pack . not worth it for the price Answer : [Re] Inquiry for the item from cam****Hi, it stated 2.5g and it's meant for travel use. Hope you understand. Thanks Answer : [Re] Inquiry for the item from bub****Question : [Re] Inquiry for the item from bub****Answer : [Re] Inquiry for the item from bub****Answer : [Re] Inquiry for the item from bal****Answer : [Re] Inquiry for the item from koh****Question : [Re] Inquiry for the item from koh****Answer : [Re] Inquiry for the item from koh****Hi, when will the treatment essence be restocked? Thx Answer : [Re] Inquiry for the item from noo****Hi, please check back next week. Thank you. Answer : [Re] Inquiry for the item from ice****Question : [Re] Inquiry for the item from ice****Answer : [Re] Inquiry for the item from ice****Answer : [Re] Inquiry for the item from cha****Hi, may i know when is the stock availability for skii facial cleanser ? Answer : [Re] skii facial cleanserHi, no updates for now. We are waiting for updates from supplier. What is the expiry date of these products . Answer : [Re] Inquiry for the item from jpk****Which item in particular? all items mfg date are of a minimum 2017, which expires in 2020. Answer : [Re] Inquiry for the item from soo****Hi Seller,
I made 2 separate orders on 21st Oct
1. 1 x clear lotion + 1 x rna power eye cream
2. 2 x rna airy milky lotion
According to shipping info both items were shipped out on 23rd. However I only received the clear lotion + eye cream on 24th. Till now I’m still waiting for the airy milky lotion. Just wanted to checked if all items were shipped out? Or was there a confusion as both orders were placed on the same day?
Thanks Answer : [Re] Inquiry related delivery from chi****Hi, as per your order, we can see that it's a different cart number. which is why it's mailed out separately, unless we group and shipped out together. During busy days, grouping might not be possible. So in this case, your airy milky is mailed out separately and is definitely mailed out. When will u restock the essence? Answer : [Re] Inquiry for the item from soo****Hi, still pending restock. We do not have a date for now. Thank you. Question : [Re] Inquiry for the item from soo****Oh cos i need it next mth, shld be restock by then right? Answer : [Re] Inquiry for the item from soo****Hi, sorry that i am not able to confirm at this point as supplier has not gotten back to us on this. We apologize for any inconvenience caused. When new stock for the Sk II cleanser 30g? Answer : [Re] Inquiry for the item from jul****Hi, we are currently restocking. Thanks Question : [Re] Inquiry for the item from jul****Answer : [Re] Inquiry for the item from jul****We will open up the listing after item restocked. Thanks
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![[ 1st 40 ONLY ] SK-II Pitera Set and Welcome Set - Essence + Clear Lotion + RNA U.P. S$115](https://gd.image-gmkt.com/li/020/375/718375020.g_260-w-st_g.jpg) - [ 1st 40 ONLY ] SK-II Pitera Set and Welcome Set - Essence + Clear Lotion + RNA U.P. S$115
- Item Q&A
| Answer : [Re] Inquiry for the item from sea****Question : [Re] Inquiry for the item from sea****If I ordered now
Can I pick up now? Answer : [Re] Inquiry for the item from jon****Hi, self collection only during weekdays. Thanks Answer : [Re] Inquiry for the item from 240****Hi, when will yiu have stock for the classic set? Answer : [Re] Inquiry for the item from inv****Hi, when will you have stock for the pitera set? Question : [Re] Inquiry for the item from inv****Yes, we have the stock for pitera set.
Answer : [Re] Inquiry for the item from inv****Hi, can give me link? I only see the welcome classic set. Im looking for the one with fte + lotion + mask Question : [Re] Inquiry for the item from inv****https://www.qoo10.sg/item/SK-II-1ST-40-ONLY-SK-II-PITERA-SET-AND-WELCOME-SET-ESSENCE-CLEAR-LOTION/426809283 What the ml like for the treatment esense? Answer : [Re] Inquiry for the item from jia****Hi, 75ml for treatment essence. Answer : [Re] Inquiry for the item from inv****Hi does it come with a box? Plan to be a gift . Answer : [Re] Inquiry for the item from wri****Yes this 3 item is in a box. Thanks Question : [Re] Inquiry for the item from wri****Answer : [Re] Inquiry for the item from wri****Hi,
What is the manufacturing date for both set? Thanks Answer : [Re] Inquiry for the item from lin****Hi, both manufactured in 2018, and expires in 2021. Thank you. Hi may i know why the Pitera set & Welcome set do not have Store Pickup option?
Can you include store pick please. Would like to self collect this pitera set together with other items at your store. Thank you! Answer : [Re] Inquiry related delivery from sas****Hi, as the stock is not consistent for this product, therefore we do not provide self pickup for this. In this case, you can still collect together, we will update you again once stocks are ready for collection. Thank you. Hi, may I know whether you can provide with the SKII paper bag? Or some SKII gift box / bag to put the product in - I am thinking of buying as a gift Answer : [Re] SKII paper bag / box?Hi, we can provide a SK-II paper bag if you self collect from us. The paper bag will be crumpled if we ship it out courier. Please also note that the essence set is currently out of stocks.We are left with the welcome set. Thank you. Is this on stock? Or still restocking? Answer : [Re] Inquiry for the item from eun****Hi, we have welcome kit which is limited qty. Answer : [Re] Inquiry for the item from jes****Question : [Re] Inquiry for the item from jes****Answer : [Re] Inquiry for the item from jes****Hi seller, I need it urgently by tmr can collect at your location? Answer : [Re] Inquiry related delivery from sta****Hi, you can let us know what you intend to buy (product and qty) and we will advise if there is existing stocks for it before you self collect. Thank you. hi seller, this four set of welcome set is it the same? expired date also same? Answer : [Re] Inquiry for the item from evo****Hi, they are the same.The difference is the outer sleeving. Thank you. Answer : [Re] Inquiry for the item from may****Hi!
I received my order today and when I checked the package the date is written as 26/9/17.
May I know is it Expiry date or Manufacturing date?
Thank u Answer : [Re] Inquiry for the item from mrt****Hi, it is manufacturing date. Thank you. Question : [Re] Inquiry for the item from mrt****Answer : [Re] Inquiry for the item from mrt****Hi seller, may I know when will you restock for Phoenix Suminagashi? Also, what is the expiry date for suminagashi? Thanks. Answer : [Re] Inquiry for the item from tin****Hi, we are still waiting for stocks to arrive. Expiry date will be 2020. Thank you. Question : [Re] Inquiry for the item from tin****may i know around when would the stock arrive? Any difference with the both or its just packaging? Thanks Answer : [Re] Inquiry for the item from tin****Hi, there is no difference in terms of products. The difference is the sleeving. Stocks will arrive end of week to early next week. Thank you. Hi my order number is 237741058 . is it possible to change order to the set with RNA cream instead?delivery has not been arranged yet so exchange possible?pls advise.thanks Answer : [Re] Inquiry for the item from val****Hi, sorry your order have been allocated accordingly by our distribution team and has been shipped out. Hi is the product confirm aunthenic?
For welcome set, the difference is only the packaging?
May I know which one got the latest manufacturing date? Answer : [Re] Inquiry for the item from tan****Hi, Yes it is authentic. With regards to the packaging, all are the same. What is different is the outer sleeving. Thank you. Hi seller ,
Any restock for welcome set ?
Thank you Answer : [Re] 关于商品yee****会员的咨询。Hi, stocks for welcome set will arrive soon. Please check back in a few days. Thank you for your interest. What is the expiry for your sakura set? If order today or tmr when is the earliest i can receive? Answer : [Re] Inquiry for the item from Can****Hi, Qxpress delivery will take from 1-3 days upon shipped. The mfg date of sakura set is Jul 2017, the expiry will be 3 years after mfg date. Thank you. Hi Seller,
I have been waiting for this product for 10 days and it has not arrived. Worse, there are no updates!
I heard good reviews on the fast delivery but waiting for 10 days is hardly acceptable!
Please update and send the products now! Answer : [Re] Long delivery timeHi, this item is with Qxpress and they will be shipping to you in the next 2 days. Hi seller has stock arrived ? I have request to change to set with rna how do I make payment to u. I see that shipping has been schedule to deliver today please confirm and advise Answer : [Re] Inquiry for the item from pea****Hi, I have texted you re the product change. Hi seller I have send u a query to change my order to order with RNA sets please acknowledge my request to change Once stock arrived . Many thanks Answer : [Re] Inquiry for the item from pea****Hi, there will be an additional charge if you were to change to set with RNA, which you are referring to Welcome Set? Am i correct?
Question : [Re] Inquiry for the item from pea****Yes. Can I pay u the different of 4 dollar via bank transfer ? Please private text me ur account to transfer thanks Answer : [Re] Inquiry for the item from pea****Hi,
This can be arranged. I will update you on this once the stocks arrived, estimated next week. Thank you. Question : [Re] Inquiry for the item from pea****Hi is the stock coming ? How do I pay u the difference ? Answer : [Re] Inquiry for the item from pea****Hi, I have texted you re the product change. Question : DeliveryOct 16, 2017 Hi seller,
Can you tell me when are you shipping out my order (231227942)? I ordered it on the 9th last week and till now I have not heard any exact shipment date from you. Kindly reply me with exact shipment date asap. Answer : [Re] DeliveryHi,
Sorry for the delay. As mentioned, the stock supposed to come in however it was met up with a delay again. This is really unexpected and i understand it's frustrating for everyone. We will take note of this and hope to serve you better in the future. Thank you. Hi Seller,
When are you sending out my item for order no 231227942? I asked you regarding delivery yesterday, but no reply from you till now. Answer : [Re] Inquiry related delivery from rai****Hi,
Sorry for the late reply, we are restocking the item right now, and stocks should come in next week. We apologize for this due to a shipment delay. Hi seller when will u restock the set with rna cream ??0 Answer : [Re] Inquiry for the item from pea****Hi, we are in the midst of restocking. Kindly check back in 1-2 weeks time. Thank you. When will you restock? I am keen to repeat order. Answer : [Re] Inquiry for the item from wen****Hi,
We have restocked. Please note that Pitera essence set is low on stocks. Thank you. For the welcome kit, may I know the expiry dates for all the different editions? Thank you Answer : [Re] Inquiry for the item from ari****Hi,
The expiry date of our current batch of welcome kit is July 2020, regardless of editions. Thank you. Exp date ?.....
Ready ?
Exp date ? Answer : [Re] Pertanyaan tentang barang dari Nad****Hi,
Expiry date: May 2020
Ready Stocks: Depending on quantity that you wish to purchase
Answer : [Re] Pertanyaan tentang barang dari Nad****Hi,
Which item are you referring to? Hi can i know when can i receive the items ? Order no. 226345174 date 22 aug and until now 26 aug still show status is shipping request Answer : [Re] Inquiry related delivery from zer****Hi,
Sorry about this, it is due to an unforeseen shipment delay. We should be getting it by end of month and will ship out to you once received. Thank you. kindly let me know when to expect delivery of the said item?
By the way, can you also let me know the expiry date of:
1) Essence
2) clear lotion and
3) RNA
Thank you Answer : [Re] order number 225419869Hi,
It will be shipped either today or tomorrow. You will receive it in 1-3 working days depending on Qxpress. If you are asking about the products within the welcome kit itself, they are manufactured in Feb 2017, so expiry will be 3 years later. Thank you. Why can't I apply the 20% storewide discount for the Pitera Set?While the timesale for the SKII cleanser,it is applicable.Please advice.Thanks. Answer : [Re] Inquiry from gem****Hi, the shop coupon is not applicable for timesale or daily deal offers. For daily deal offers, you can use Qoo10 coupon What is the expiry date for Sakura Pitera Set and Sakura Welcome Set.Thanks. Answer : [Re] Inquiry for the item from gem****Hi,
The expiry dates are as follows:
Welcome Set: May 2020
Pitera Set: Oct 2019 Answer : [Re] Welcome SetQuestion : ExpiryMay 15, 2017 Hi,
Can i know the expiry of the Pitera Welcome kit_Classic?
Also what is the main difference between the Welcome kit Classic vs Change destiny/ Sumigashi/ Phoenix Sumigashi?
Thank you. Answer : [Re] ExpiryThe difference is only in the sleeve design of the box. Welcome Kit expiry is in Nov 2019 any discount for buying 2 sets? Answer : [Re] Inquiry for the item from PRe****Hi, this item is currently on offer and there are currently no further discount. Thanks Answer : [Re] Inquiry related delivery from xcl****Hi, can I arrange for delivery on Saturday? How can I do that? Thanks Answer : [Re] Inquiry related delivery from anh****Once courier has scanned the parcel into their distribution centre, and tracking number is avail, you can call Qxpress quoting the tracking number to arrange for a time. Just want to know the authenticity of the products.Thanks Answer : [Re] Inquiry for the item from kar****Yes, this is 100% authentic Please advise manufacturing date of classic set Answer : [Re] Manufacturing dateThis is mfr in 2016 and expire in 2019. Dear Seller,
I won the bid in the auction for this item. If I want to buy other products from you , Is it possible to combine the shipping ? Pls advise. Thank you! Answer : [Re] Combine shippingHi, the items need to be checked out together in 1 cart, using the same shipping method, in order for combine shipping to take effect. Whem the expired date of Pitera ess set Answer : [Re] Expired dateHi, this is mfr on Dec 2015 and expire in Nov 2018 Question : ExpiryJun 14, 2016 Hi seller,
May I ask for the expiry date of the welcome kit? Thanks! Answer : [Re] ExpiryHi, this is mfr on Jan 2016 and expire on Dec 2018
Mfr feb 2016, exp jan 2019 May I know expiry date of the Sakura set? Have not seen this around. Is it newer than the Limited edition CNY one? Answer : [Re] Expiry date of Sakura setHi, the sakura set is new. This batch is Oct 2015. Yes, newer than Butterfly and CNY series. Question : Sakura setMar 12, 2016 Didn't see the option for limited edition Sakura series. Is it out already? Answer : [Re] Sakura setHi, the option has been added. Question : Timesales?Feb 28, 2016 Hi seller,
I heard frim a Friend you were having timesales yest? Aplologies tt I missed it:( will u b having timesales again? Thanks much. Answer : [Re] Timesales?Hi, the next promotion for this item is not confirmed yet. Why theLimited Edition - CNY Phoenix Series not in option? Answer : [Re] Limited Edition - CNY Phoenix SeriesQuestion : Pitera SetFeb 09, 2016 Hi If pay today when can reach me....how long the delivery takes...thank you Answer : [Re] Pitera SetHi, this is currently ready stock and Qxpress will pick up the item next day. So they can pick up tmr if it is purchased today. Then they will start delivery on Fri. Question : [Re] Pitera Sethi, just paid please check 100787461, please help me dispacth asap thank you so much and Happy CNY hehe Answer : [Re] Pitera Setok, no problem. Happy new year to you too! I would like to purchase pitera set with RNA power 50 g. How long will it take approximately? As I need it quite urgent. Thanks. Answer : [Re] pitera set and RNA power 50 g in stock?Both items are ready stock. If purchase is done today, items will be picked up by Qxpress tomorrow. Hi when I tried to make the payment by Nets, it shows failed and asked me to contact the seller.
I checked my bank account the money is refunded.
What should I do now? Answer : [Re] Payment failed by NetsHI, since it failed and the money is refunded, perhaps you can make the purchase via other payment mode, like AXS or paypal or dbs paylah etc. Is it ready stock or do I have to wait for it to be restocked once I place my order? Answer : [Re] Limited edition ready stock?This is ready stock itemand will be shipped out next day upon receiving order Hi, may I check when can I receive the product? I had purchased the pitera set on 17 dec, and till date, the status still shown "preparing item"? It took a week to prepare the item? Pls advise. Thx. Answer : [Re] Delivery statusHi, we are restocking on this item and plan to send out end next week. Question : RefundDec 21, 2015 Hi I would like a refund as it is taking too long. Thank you! Even my items from Korea or USA have also arrived which I ordered around the same date Answer : [Re] RefundHi, I checked with Qoo10 and this is on delivery right now and I am unable to cancel the order as it is on delivery. Hi,
I'm highly interested to buy 2 sets but I need them urgently. Is it possible for me to do a self pick-up so that I can get the products faster?
Thanks,
Julian Answer : [Re] Self pick upHi, we are restocking at the moment and self pick up is not available. Question : shippingDec 18, 2015 Can I inquire if the product has been shipped out already or? Status says shipping is still being scheduled. Pls update me on current status. Thank you. Answer : [Re] shippingHi, this will be shipped out tomorrow. Hi, my order was placed on 9Dec, status now is "Shipping scheduled Dec 12, 2015".
Its now already 15Dec. Can you let me know when it will be sent out? Answer : [Re] Order 158590100Hi, this should be shipped out on Sat. Hi,
I have made an order last Dec.9 and payment has been completed for the SK-II Pitera Set but until now I haven't received any notification from Giosis Pte. Ltd. When will I receive my purchased orders? How long it will take for this to be delivered to my address. Please do send me an update for the order number 158644352.
Thanks and more power. Answer : [Re] ON: 158644352Hi, this item will be picked up by courier today, Sat. Hi. May i knw e mfg date.
If item to be send directly as a gift. R u able not to stick q10 sticker or able to do meet.up? Answer : [Re] Mfg Date & Special requestHi, we do not stick Qoo10 sticker on the product but the parcel will have qoo10 waybill. We do not conduct meet up due to our tight schedule How to tell whether product is authentic? Why does it have no seal unlike those sold over the counters? Answer : [Re] authenticityThe set is not sealed and the plastic seal could be by the retail store themselves. All the items have batch code by SK-II. Hi, what is the difference between limited set vs classic set?
Currently, shows sold out for limited set.
Anytime to replenish the limited set?
Thank you. Answer : [Re] Limited set vs standard setHi, both limited set and the classic set have the same contents. Difference is that the limited edition version have an additional sleeve with the design. What is the manufacturing date if i get it now? Answer : [Re] Manufacturing DateHi,
I bought from your website this item 3 times already and each time I checked the items, the serial numbers do not match the items with the box outside. The manufacturing date are printed on the box only with the specific numbers. Only 1 item of the 3 will match the box . Is there some kind of packaging mismatch? Please clarify as I still want to buy your products but am apprehensive of the wrong serial numbers given for the items inside the box. All of them have different serial numbers. Thank you. Answer : [Re] The serial numbers on the box does not match the items insideHi, I realised that this is the case as SK-II probably pack the items separately in the pitera set. However, we sell the item as what we receive and there was no swop out. So you can still make the purchase. hi can check when is the manufacturing date for the current item thanks Answer : [Re] Manufacturing dateHi, the Pitera set is mfr on Apr 2015 hi
What is the manufacturing date for pink floral set Answer : [Re] Manufacturing dateHi, this is mfr feb 2015 and good for 3 years.
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 - Kose Travel size - For trial and travel. Kose Sekkisei Lotion Eye Cream Lotion Mask Cleansing Oil...
- Item Q&A
| what are the opening hours for self collection? Answer : [Re] Inquiry related delivery from mic****What is the expiry date or manufacturing date for the enriched lotion 24 ml? Thanks Answer : [Re] Inquiry for the item from kel****Hi, it is best before Aug 2022. Please note that it depends on batch as well. We will ensure that we will not ship out if it's close to expiry
Answer : [Re] Inquiry for the item from ang****Answer : [Re] Inquiry for the item from ltr****Is the eye cream 10ml or 6ml? Answer : [Re] Inquiry for the item from xst****Hi yr R item is not the mist as shown on pic.
So which is which? Answer : [Re] Inquiry for the item from sab****Hi, which item you are looking for? Thanks Hi may I check the difference between enriched lotion and lotion? Answer : [Re] Inquiry for the item from mis****Enriched lotion is suitable for dry skin as it['s more moisturizing. Thanks Answer : [Re] Inquiry for the item from zoe****Question : [Re] Inquiry for the item from zoe****Answer : [Re] Inquiry for the item from zoe****Question : [Re] Inquiry for the item from zoe****Answer : [Re] Inquiry for the item from zoe****Question : [Re] Inquiry for the item from zoe****Kindly advise when you will restock eye cream. Thanks. Answer : [Re] Inquiry for the item from ltr****Hi, not at the moment as we can't foresee our next payment. Thanks Answer : [Re] Inquiry for the item from 007****Hi,
May I know when will be restocking the sekkisei eye cream and sun essence gel? Any time soon?
Thank you. Answer : [Re] Inquiry for the item from 243****Hi, item restocked. Pls purchase while stock last. Thanks hihi
when are you restocking the eye cream? Answer : [Re] Inquiry for the item from cha****Hi, not at the moment. Thanks! The white cc cream 5.3ml is not available for purchase? Answer : [Re] Inquiry for the item from wen****Hi, we only have bb cream 5.3ml. Thanks Question : [Re] Inquiry for the item from wen****What is the difference between these 2 and will the cc cream be back in stock? Answer : [Re] Inquiry for the item from wen****For CC cream 5.3ml we do not have it. Thanks hi seller, when is the expiry date for lotion mask? Answer : [Re] Inquiry for the item from pre****Hi, 2021 Jan expire. Thanks Dear seller,
Can you advise when will the new stock for eye cream be coming?
Thank you. Answer : [Re] New Stock for Eye CreamHi, we are not restocking at the moment. Once order n payment made. By when need to self collect the item? Answer : [Re] Inquiry for the item from reg****Hi, we will inform you once it's ready for collection. Thanks Hi , do you carry the SEKKISEI Day Essence? Kindly advise. TQ Answer : [Re] Inquiry for the item from len****Hi, we do not carry the day essence for now. Thank you. Question : Expiry DateMay 19, 2018 What is the expiry date of enriched emulsion and eye cream?
What is the difference between emulsion and enriched emulsion.
thanks. Answer : [Re] Expiry DateHi, Enriched emulsion is richer in nature. Best before 2021 July. Is the sekkisei body soap available? Thanks Answer : [Re] sekkisei body soapHi, sorry this item is sold out and we are not able to get stocks for now. What’s the expiry of the emulsion? Answer : [Re] Inquiry for the item from soo****Hi, the expiry is May 2021. Thank you. When will u restock the Herbal Esthetic? Thanks Answer : [Re] Herbal EstheticHi, this will be stocked within these few days. Thank you. Kindly advise expiry date for eye cream & size. Thanks. Answer : [Re] Inquiry for the item from ltr****Hi, eye cream volume is 10grams and expiry date is May 2021. Thank you. Re: Kose Sekkisei Eye Cream - Kindly confirm the Eye Cream is 10ml or 6ml? I prefer 10ml. Thanks. Answer : [Re] Inquiry for the item from ltr****Hi, the eye cream in the options is 10ml. Thank you. pls check for oder no:248096942 i ordered 2 sun protect gel spf 50 ONLY one was sent. Answer : [Re] Inquiry for the item from lia****Hi, sorry for the missing item, we will resend the missing sun protect essence gel to you. Thank you. Hi seller ive ordered a total of more than $300 so why am i still charged $1 for the delivery? Answer : [Re] Inquiry from dor****Hi, let me check on your orders and i will get back to you with an update. Thank you. Question : CC CreamOct 10, 2017 Hi,
Is the cc cream still available ? I dont see it in the list. Would like to purchase that. Answer : [Re] CC CreamHi, you can refer to the link. Thank you.
http://list.qoo10.sg/item/KOSE-BEAUTY-WINNER-KOSE-SEKKISEI-WHITE-CC-CREAMSPF50-PA-BETTER-THAN/476609012
Question : [Re] CC CreamHi any trial size to purchase? Answer : [Re] CC CreamHi,
Sorry, the CC cream travel size is out of stocks currently. Question : [Re] CC CreamOk please let me know if there is stock Answer : [Re] CC CreamOk, i do not have an estimated date for next shipment for now. Answer : [Re] 关于商品Bhl****会员的咨询。Hi seller, i have ordered two treatment cleansing oil on 27 August my cart nos 112870526. Todate, u have not send out yet....may i kw when can i receive my items? Tks Answer : [Re] shipping requestedHi,
Sorry for the delay in response. You should have received your items already. Thank you. Hi, what is the difference between lotion and enriched lotion? And also emulsion and enriched emulsion? Answer : [Re] Inquiry related delivery from fon****Hi,
The Kose Enriched Series packed with more moisturising benefits, good for dry skin. Hope this clarifies. Hi, can Sekkisei lotion be used as daily toner? Answer : [Re] Inquiry for the item from Kel****Hi,
Yes, you can use it as a daily toner morning and evening after cleansing. Soak it with a cotton pad and pat gently on face. Thank you. Hi,
I have placed the order last week, its still under "Shipping Request". May i know when will the item be send out? Answer : [Re] RE: DeliveryHi,
Please provide your order number. Thank you. Question : [Re] RE: DeliveryAnswer : [Re] RE: DeliveryHi,
Sorry for the wait. As CC cream is currently out of stock, so we have cancelled the order and you will get your refund. As for the clear whitening mask, we have shipped out accordingly. Thank you. Question : [Re] RE: DeliveryAnswer : [Re] RE: DeliveryThank you for your understanding. Question : R: DeliveyAug 14, 2017 Hi,
I ordered the item on the 09 Aug, its still under "Shipping Request". May i know when it will be send out? Answer : [Re] R: DeliveyHi,
Please provide your order number. Thank you. Hi Seller, when you have the stock for bidahagoyomi lotion mask 15 pcs (item R)? Thanks for your earliest reply. Answer : [Re] Inquiry for the item from may****This item wont be restocked yet. Probably next month Hi seller kindly update me when can you change me the wrong item you sent me... Answer : [Re] Inquiry for the item from boy****Hi, we will mail out the Herbal Esthetic to you tomorrow. When is the expiry dates? Answer : [Re] Inquiry for the item from shu****Hi, these expire in 2020 / 2021 Hi seller....... my order number: 201278642 which place order on Jan 06 - Kose Sekkisei Clear Whitening Mask 10ml (Qty-2) only received 1 item. Please advise. Answer : [Re] Related InquiriesSorry about this. We will resend the outstanding piece to you Hi seller, my items was shipped out on 15th Nov as per the shipment advice. However, as of today, I am yet to receive it. Can you pls check
and advise on its status.
Thanks,
Mei Choo Answer : [Re] Shipment status ( order # 194240248)Hi, this item is ready stock and shipped out next day upon receiving order. Once we mail out, we are unable to trace the parcel. Perhaps there was a delay with Singpost over this peak period. Hi there, may I know which shade is the CC cream? Oh and is it the same shades as the BB cream too? As in shade 01 in BB is the same as 01 in CC. Answer : [Re] CC cream shadeYes, the shades are the same as BB Cream. Question : [Re] CC cream shadeIf that's the case, then what shade is the CC cream that you have? Answer : [Re] CC cream shadeHi, i have win the auction.
I would like to check what have i entitled and what is the travel size. Answer : [Re] Quantity and sizeThis is for kose sekkisei lotion 24ml. Question : expiryOct 25, 2016 when is the expiry date? No dates stated. and the bottle looked dirty Answer : [Re] expiryThis expires in 2021. These are mfr this yr.
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 - BESTSELLING SK-II Facial Treatment Clear Lotion 230ml! Award Winner. Topseller
- Item Q&A
| May I know what is the manufacturing date ? Answer : [Re] Inquiry for the item from tar****The manufacturing date is Sep 2019 Hi
Your product page only state self collect.
Is there a option for delivery? Answer : [Re] Inquiry related delivery from was****What are the expiry dates for both items? Thanks. Answer : [Re] Inquiry for the item from lcw****Hi, expires in 2020. Thanks Hi seller, it is stated that I would get free shipping if I were to spend $250 and above. The total bill for my purchase is over the stated price and yet I am still charged extra $3.99 for shipping. May I know what's the problem? Answer : [Re] Inquiry related delivery from dor****Hi, the free shipping for $250 and above is for Qxpress orders, which is different from Qprime. We apologize for the confusion. May I know the expiry for clear lotion? Intended to stock up more. Answer : [Re] Inquiry for the item from jan****Hi, expires in 2022. Thanks Answer : [Re] Inquiry for the item from alb****Hi, clear lotion is a toner. Thank you. Question : [Re] Inquiry for the item from alb****Answer : [Re] Inquiry for the item from alb****Why I am not able to apply the coupon of $3 when I cart SKii 230ml clear lotion? Answer : [Re] Inquiry from pri****Hi, the coupon excludes SK-II brand. It is shown when you mouse over the voucher before getting. Sorry for the confusion. Answer : [Re] Inquiry related delivery from jer****Question : [Re] Inquiry related delivery from jer****Answer : [Re] Inquiry related delivery from jer****Question : [Re] Inquiry related delivery from jer****Answer : [Re] Inquiry related delivery from jer****I see have free self collection at locker alliance option. So i choose under self collect or qxpress? Answer : [Re] Inquiry related delivery from puf****Self collection will be at our store: 40 Emerald Hill Road. Qxpress option will deliver to your address. Hi, if I'm also ordering the airy milky lotion which has free q prime, do I still need to select $3.99 delivery option for the clear lotion? Answer : [Re] Inquiry related delivery from jee****May I know the expiry date or manufacturing date of skii clear lotion 230ml ? Answer : [Re] Inquiry for the item from tar****Hi, manufactured in Feb 2019. Expires in 2022. Hi will you be restock the facial treatment lotion? Thanks! Answer : [Re] Inquiry for the item from anz****Hi, we have restocked the 230ml clear lotion. Thank you. Hihi how do I get the store coupon? The banner doesn’t seem to work when I click it, thanks! Answer : [Re] Inquiry from anz****Hi, there might be some error in Qoo10. Sorry for the late reply as we are away during weekends. Thanks Question : [Re] Inquiry from anz****No worries! How do I get the coupon? Any other way? Answer : [Re] Inquiry from anz****Hi, you can go to our store page and join as us fellow to get coupon. https://www.qoo10.sg/shop/shicara Question : [Re] Inquiry from anz****Yes I did but I think the banner link isn’t working :) Answer : [Re] Inquiry from anz****Hi, we had tried the banner but there is no issue with it. Do you wanna try it again? Thanks, as there might be some issue with Qoo10. Answer : [Re] Inquiry for the item from ta_****Hi, our product is 100% authentic. Thanks May I know the expiry for both clear lotion and whitening source clear lotion. Answer : [Re] Inquiry for the item from jan****Clear Lotion expires in 2021. Whitening source clear lotion is discontinued. Thanks Answer : [Re] Inquiry for the item from jul****Question : [Re] Inquiry for the item from jul****Answer : [Re] Inquiry for the item from jul****Hi, may i check when will the SKIi facial treatment clear essence 230ml stocks be replenishing? Answer : [Re] Inquiry for the item from leb****Question : [Re] Inquiry for the item from leb****Hi, we are currently restocking and probably will restock within these few days. Thanks Hi may i know the expiry date for pitera essence? Answer : [Re] Inquiry for the item from oli****May i know manufacture date or expiratory date sKIi clear lotion 230mls Answer : [Re] Inquiry for the item from eie****Is it free delivery or store pick up Question : [Re] Inquiry for the item from eie****Hi, for store pick up it will be free. Manufactured in 2018 July. Thanks Hello May I know what's the difference between this and the other clear lotion selling at $80.90? Thanks Answer : [Re] Inquiry for the item from kri****Hi, which clear lotion selling at $80.90? Question : [Re] Inquiry for the item from kri****Hello please sed attached! Answer : [Re] Inquiry for the item from kri****Hi, some of products is tagged under promotion. As such might be diff. Thanks Question : [Re] Inquiry for the item from kri****Hi so if I purchase the one priced at $80.90 there should be no difference compared to the one selling at $89 right? Any difference in manufacturinh date or whatsoever? Answer : [Re] Inquiry for the item from kri****Manufacturing date will be the same. Thanks Hi, can I know what's the current expiry date for the clear lotion? Answer : [Re] Current expiry dateHi, we are currently restocking as such we are unable to foresee the date. Thanks Any restocks for the clear lotion? Answer : [Re] Inquiry for the item from x.s****Hi, we do not have the update of the next batch for now. Please check back in a week's time.Sorry about it.
Answer : [Re] Clear LotionWhen will u restock clear lotion? Thx. Answer : [Re] Inquiry for the item from jas****Hi, we are still restocking, please check back in a week's time. Thank you. Hi seller when will there be restock for the clear lotion? Answer : [Re] Inquiry for the item from hui****Hi, stock updated. Purchase while stock last. Thanks Question : [Re] Inquiry for the item from hui****Ok ,thank you I have placed my order. Answer : [Re] Inquiry for the item from hui****The clear lotion is sold out in this listing？But I saw stock is still available in another listting at a higher price. Answer : [Re] Inquiry for the item from jus****Hi, we are currently restocking the product. Thanks Hi what the whitening source clear lotion exp date? Or manufacturing date? Answer : [Re] Inquiry for the item from chr****Hi, the expiry date is end 2020. Thank you. Question : [Re] Inquiry for the item from chr****Ok thank you but the sale ended . Any time the normal clear lotion stocking up? Answer : [Re] Inquiry for the item from chr****Hi, we have some stocks left and we have updated the quantity. Thank you. Question : [Re] Inquiry for the item from chr****Hi I ordered , has it been sent out? Answer : [Re] Inquiry for the item from chr****Hi, we are restocking the product. We will process your order once restocked. Thank you for your patience.
Question : [Re] Inquiry for the item from chr****Answer : [Re] Inquiry for the item from chr****Hi Seller, May I know when gonna restock clear lotion 230ml? Answer : [Re] Inquiry for the item from poo****Hi, we do not know when is the next restock for now. Should be soon. Thank you. Question : [Re] Inquiry for the item from poo****Thank you for the reply, shall w8 for the restock then🙂 Answer : [Re] Inquiry for the item from poo****Thank you for your patience. Facial treatment clear lotion is same as treatment essence? Why product name different from retails,... Answer : [Re] Inquiry for the item from mel****Hi, nope it's different. Clear lotion is toner, treatment essence is serum (which is to be applied after clear lotion). Which product are you referring to in terrms of name different from retail? Hi when will u restock the clear lotion? Answer : [Re] Inquiry for the item from Kat****Hi, we are not sure yet, pending supplier update. Sorry about it. Question : [Re] Inquiry for the item from Kat****I saw u aldy restock the clear lotion, when is the expiry date? Answer : [Re] Inquiry for the item from Kat****Answer : [Re] Inquiry for the item from jes****When will restock the treatment essence? Answer : [Re] Inquiry for the item from car****Hi, pending update from supplier. Please check back again. Thank you.
Answer : [Re] Inquiry for the item from yan****Answer : [Re] Inquiry for the item from eve****Hi,
When is the stock for clear lotion arriving ? Answer : [Re] Inquiry for the item from lam****Hi, item restocked. Pls refresh page. Thanks Manufacturing date for clear lotion and mask in lotion? Thks Answer : [Re] Inquiry for the item from shi****Both manufactured in 2018, expires in 2021. Thank you. Answer : [Re] Restock of SKII Clear Lotion 230mlHi, may I know when is the stock for the facial treatment clear lotion arriving? Thanks! Answer : [Re] Inquiry for the item from so.****Hi, we are restocking this weekend. Hi,
May I know when is the stock for facial clear lotion arrive? Answer : [Re] Inquiry for the item from mca****Hi, we are not sure of the next shipment date. Kindly check again next week. Thank you. Hi, may I know when is your stock coming back for the 230ml clear lotion? Thanks! Answer : [Re] Inquiry for the item from jsh****Hi, it should be in by next week. Thank you. Pls advice the mfg date. Thanks Answer : [Re] Inquiry for the item from pri****Hi, we are not able to advise as we are restocking this item at the moment. The mfg date should be end 2017 or early 2018. Thank you. Answer : [Re] Inquiry from lee****Expired date for SKII clear lotion? Answer : [Re] Inquiry for the item from luj****Hi, expiry is in 2020. Thank you. Hi when will the clear lotion 230ml be back in stock? Thanks Answer : [Re] Inquiry for the item from zhi****Hi, stock has been replenished. Thank you. Treatment clear lotion is toner? Answer : [Re] Inquiry for the item from typ****Hi, yes clear lotion is toner. Thank you. Question : [Re] Inquiry for the item from typ****Answer : [Re] Inquiry for the item from typ****Hi, is the clear lotion 330ml in stock item? Or do I have to wait if I order? Can I also know the manufacturing date? Answer : [Re] Inquiry for the item from ste****Hi, clear lotion only comes in 230ml. If you are referring to that, we have existing stocks. It's manufactured in 2017. Thank you. Order No. 235997470 & 71
Please advise when can I receive my order ? I have made payment on 12.11.17
Thanks Answer : [Re] Inquiry related delivery from hwe****Hi, we are restocking SK-II products, stocks will be arriving soon. We will ship out your order as soon as possible. Sorry for the delay.
Please advise ETA. Urgently needed! Thanks. Answer : [Re] Inquiry related delivery from ver****Hi, sorry we are restocking this item at the moment, stock will be replenished soon. We will ship your item out once stocks arrived.
When is my ordered items going to be delivered? Thanks Answer : [Re] Inquiry related delivery from ver****Hi, sorry we are restocking this item at the moment, stock will be replenished soon. We will ship your item out once stocks arrived.
Answer : [Re] [IMPORTANT] Change Shipping AddressQuestion : [Re] [IMPORTANT] Change Shipping AddressAnswer : [Re] [IMPORTANT] Change Shipping AddressQuestion : [Re] [IMPORTANT] Change Shipping AddressAnswer : [Re] [IMPORTANT] Change Shipping AddressWhen is the manufacturing date? How long to expiry? Answer : [Re] Inquiry for the item from lsp****Hi, manufactured in 2017, expires in 2020. Answer : [Re] Inquiry for the item from lsp****Answer : [Re] Inquiry for the item from lsp****Hi Seller, Is the Mask in lotion is a toner? Thank you Answer : [Re] Inquiry for the item from sha****Hi, yes it can be used as a toner as well a mask by soaking the lotion with cotton pads and place it on your face for 10-15mins. You can use it during the day or night. Thank you. Hi seller
When will you ship out my 2 bottles of SK-II Clear Lotion ? Answer : [Re] order no 231297596Hi, we have shipped out your order. Thank you. Hi,
Will you be restocking the Facial Treatment Clear Lotion 230ml? If yes, when the new stock coming in?
Thank you Answer : [Re] Restock of the Facial Treatment Clear Lotion 230mlHi,
Expected arrival is Mid-Sep if there are no delays. Thank you. Hi! May I know when will stock for sk-ii clear lotion be replenished? Answer : [Re] Inquiry for the item from yun****Hi,
Expected arrival is Mid-Sep if there are no delays. Dear seller,
My order was placed on 19th Aug for the lotion, order number 226009797. The order status has been "shipping requested" till now. I message you in private 2 days back also no reply. If you are not going to process my order, I would like a refund. Please respond asap. Answer : [Re] Inquiry related delivery from chu****Hi,
Sorry about it, we have actually replied on your inquiry yesterday. Not sure if you have seen it.
Here is our reply:
Sorry about it, this is due to a shipment delay. We will ship once we have received the items, estimated by end of month. Thank you.
Let me know if you would like us to cancel order for the refund. Thank you. Question : [Re] Inquiry related delivery from chu****Thanks for your reply. Ok I'll wait for your shipment to arrive. Answer : [Re] Inquiry related delivery from chu****Noted. Thank you for your understanding. Hi, how can we verify for product authenticity? And not diluted as mentioned by one of your buyer ?thanks. Answer : [Re] Inquiry for the item from cam****Hi,
I believe you have seen some unfavourable reviews on 330ml or 230ml. Some claimed that our product is not authentic. Rest assured that it is 100% authentic, we sourced it from SK-II. It is the same as getting from SK-II counters. We even tell customers to verify the product with SK-II counters if they have doubts on the authenticity. In fact, every product sold by SHICARA is authentic, i could not emphasize more on this. We really don't see the point of selling fake products and get ourselves into trouble. Hope this clarifies for you and anyone who read this. Thank you. Hi seller,
May I inquire whats the difference between the normal facial treatment clear lotion vs the whitening clear lotion?
It does the same thing right? May I know what is the expiry/manufacturing date as well.
Kindly advise which item is better and more effective. Thank you. :) Answer : [Re] Item InquiryHi,
Similar, however the whitening clear lotion is targeted at age spots, it controls melanin production to diminish age spots and brighten skin whereas Clear lotion contains AHA, primarily to exfoliates dead skin cells and unclogs pores. Both products expire in 2020. Thank you. Question : [Re] Item InquiryHi seller,
So meaning if i were to simultaneously use both products on alternate days also will be ok right? Since it has 2 different work purposes. :D Or does the Clear lotion with AHA also does the job of diminishing age spots? Answer : [Re] Item InquiryHi,
You can definitely use both, there is no adverse effect in doing so.
Theoritically, AHA does diminish age spots. However some people might be sensitive to AHA. Whiteing clear lotion is AHA free. Hope this clarifies. Thank you. Question : [Re] Item InquiryThanks seller for the information update. :) Answer : [Re] Item Inquirydear seller
may i know the manufacture date for pitera set?
thanks Answer : [Re] Inquiry for the item from mar****Hi,
It is manufactured in June 17. Thank you. Question : shippingAug 14, 2017 Dear seller
May I know when will you shipped out my order( order no 224542421)
I saw shipping schedule on 12 August but until now still the same.
I paid for Qxpress delivery and need to arrange to receive.
Thanks Answer : [Re] shippingHi,
Your items are with Qxpress and it might be delayed due to peak sales period. Question : [Re] shippingthanks for your information. Hi, just to check when will Order No. 224612028 be posted out? Thanks. Answer : [Re] Inquiry related delivery from bab****Hi,
It will be shipped out either today or tomorrow. Thank you. Question : [Re] Inquiry related delivery from bab****Hi, have the items been posted out? Answer : [Re] Inquiry related delivery from bab****Hi,
You should have received the item already. Do let us know if otherwise. Thank you. Hi, i just want to know the status of my order no 221722967 pls. Almost 1 week and still no sign of shipment yet.
Thanks. Answer : [Re] Inquiry related delivery from Kat****Hi,
We are restocking this at the moment, and will ship out your order asap. We apologize for the delay. Thank you. Answer : [Re] 关于商品Jes****会员的咨询。神奇水 230ml 价钱是 $164
请到以下网址
http://list.qoo10.sg/item/SK-II-USE-30-COUPON-HERE-SKII-PROMO-LOWEST-PRICE-BESTSELLING-SK-II/420671465
hi, seller. i would like to enquiry whether the product is made in Japan or it is indicatrd made in China? thx Answer : [Re] Inquiry for the item from sim****All the SK-II products we sell are made in Japan. What is the manufacturing date for SK-II Whitening Genoptic Cellumination Mask-In Lotion 100ml? Answer : [Re] Inquiry for the item from yiy****What is the manufacturing date for SK-II Whitening Genoptic Cellumination Mask-In Lotion 100ml? Answer : [Re] Inquiry for the item from yiy****hi seller, pls let me know the maf date of cleanser. Answer : [Re] Inquiry for the item from suu****Hi, the cleanser is mfr in Jan 2017 Manufacturing date of the 230ml FTE? Answer : [Re] Inquiry for the item from yen****Hi, this batch is mfr in June 2016 Manufacturing date for skii lotion? Answer : [Re] [About Item] Related InquiriesHi there, how do i utilize the coupon code to purchase item at $53 written in the description? Item is listed as $69 n the only coupons are 1% and $8 off $80.. Thanks! :) Answer : [Re] [About Item] Related InquiriesHi, that was a qoo10 coupon that was given out someime ago. Sorry for the confusion. I did not receive the clear lotion.
Please clarify and get back to me asap.
Thanks! Answer : [Re] Missing lotionHi, please advise if you didnt receive both or you received the Essence 330ml. How do I use the 16 bucks discount? Answer : [Re] [About Item] Related InquiriesHi, this is actually Qoo10 coupon which they release during sale. Hi! I want to know the expiry date of facial treatment clear lotion. Thank you. Answer : [Re] [About Item] Related InquiriesHi, this expires in Sep 2019 Hi
What is the manufacturing date for 230ml clear lotion? Answer : [Re] [About Item] Related InquiriesHi, this is mfr in oct 2016 Answer : [Re] [About Item] Related InquiriesHi, this is actually Qoo10 coupon which they give previously Hi will you bring in anymore stock for the treatment clear lotion? Answer : [Re] [Others] Related InquiriesHi, yes. The skii clear lotion has been topped up and available for purchase. Hi,
Please advise expiry date for Cellumination Mask In Lotion? TIA. Answer : [Re] Expiry Date???Hi, this batch is mfr Mar 2016 and good for 3 years. Question : 1 weekAug 23, 2016 Hi, when will the items be shipped out?
Already 1week waiting it.... Answer : [Re] 1 weekThis will be picked up by courier tmr Hi may I know the manufacturing date Answer : [Re] Manufacturimg dateMfr Feb 2016, good for 3 years Hi I need this by Saturday. Able to get it delivered by then? If yes I will purchase right away. Answer : [Re] Urgent deliveryHi, this item is ready stock, if we receive the order by tmr morning, before 10am, we can pack for courier pickup tmr noon (Thu). Qxpress should start delivery on Fri. Since this is urgent, you can track delivery status on Friday morning and call Qxpress to ensure they deliver on either friday or Sat. I read your review that your delivery is very fast but I already wait 2 days and still no parcel arrive ? Can check as I need it urgently Answer : [Re] Order number 175656708 not deliver yet?This item will be picked up by courier today. Hi when's the manufacturing date and is there a sticker? Answer : [Re] Manufacturing sticker for clear lotion 230mlHi,
I would like to buy Clear Lotion (230ml) and can see the remaining quantity still 42, but I am not able to add to cart as it's stated currently unavailable.
I would like to buy together with
- Facial Treatment Essence (330ml) - Daily sales
- RNA Power and RNA Essence - Sales price
So, are you able to assist me by today? I would like to buy all those together to save shipping cost. If you are not able to help me by today, how can I lock those sales price?
Thanks. Answer : [Re] Unable to add item to cartHi, please try again. You should be able to make purchase for Clear Lotion 230ml now. Hi, so are we doing an exchange today? Answer : [Re] Defective itemYes, let me know what time is good via sms. I have sent u an sms. dear seller
may i know the manufacture date of the clear lotion and is it 230 ml or 215 ml
thanks Answer : [Re] clear lotionIt's 230ml now. Mfr date is dec 2015 onwards Hi I just received this product and it is 215ml instead of the 230ml which I have bought. Kindly change to 230ml for me. Answer : [Re] Wrong item sentHi, yes, I only discovered this after the item was picked up by Qxpress. Would you like me to refund the difference of $6 to u or exchange? Question : [Re] Wrong item sentCan I op t for an exchange? Would it be possible to send me the 230ml clear lotion and collect the 215ml at the same time as the item is fragile I don't want it to be damage during the mailing process. Answer : [Re] Wrong item sentYes, that's ok as it is our bad. Will you be in town or somewhere more central where we can do the exchange? Question : [Re] Wrong item sentHi, I can only meet up in bugis/lavender during the weekday. and tommorrow at novena around 12pm. Can we do an exchange on Tues evening at lavender station or tomorrow 12pm at novena? Answer : [Re] Wrong item sentHi, Tue evening at lavender station is good. I will drop you an sms for easier coordination. Sorry about the inconvenience caused. Question : [Re] Wrong item sentAnswer : [Re] Wrong item sentQuestion : ShipmentApr 26, 2016 Hi, when will the items be shipped out? Answer : [Re] ShipmentHi, this item will be picked up by Qxpress today. Question : RestockingMar 27, 2016 Hi may I know when you will be restocking the clear lotion and the product manufacturing date. Thanks Answer : [Re] RestockingClear Lotion has been restocked. The mfr date sticker is not on the box for this batch. Through the batch code, this is mfr on Sep 2015. Dear seller, ref to my order no. I notice that the item is still under status "shipment request".
May I know do you have stock and when will the item be ship to me? Thank you Answer : [Re] order no: 165785812 date 5/3/16Hi, this will be picked up by Qxpress on Monday. There was a delay due to restocking. Question : [Re] order no: 165785812 date 5/3/16Thank you seller for your reply.. I'll wait for the delivery... Answer : [Re] order no: 165785812 date 5/3/16Hi, this has been delivered :) Hi team! May I know when will the Facial Treatment Clear Lotion 215ml be available? Appreciate your reply. Thank you! Answer : [Re] Product Availability - SK-II Facial Treatment Clear Lotion 215mlHi, this item should be available next week It's almost a week since I placed my order, why is it still on request? May I know when u will ship out my order? Answer : [Re] Still on request?Hi, this will be shipped out mid-end of next week as we are restocking. Apologies for the delay. Hi seller I have received the item of clear lotions 215ml and I did't see any mgf date sticker on the box, let me know where to see mgf date? Answer : [Re] Where to check for mgf dateThis batch doesnt have mfr sticker and goes by the batch code. You can key in the brand and batch code in http://checkcosmetic.net/ to see the mfr date. Hi Seller
As I am overseas, may I request for deferred shipment when I purchase your product? Answer : [Re] Defer shipmentYes, you can. Please send us a note here instead of the putting it on the memo during order. What's the manufacture date please? Would like to order if it's not old stock, and come with date sticker. Thanks. Answer : [Re] Manufacture date 215ml clear lotionHi, this batch comes with batch code instead of the sticker. The mfr date is Sep 2015 Question : Mfg dateDec 16, 2015 Hi seller
What is the month of the mfg date sticker for clear lotion 215ml?
Thank you so much! Answer : [Re] Mfg dateHi, for this batch of Clear Lotion, it is extracted from set and does not have the mfr date sticker. Based on batch code, it is Sep 2015. Hi, do u have ready stock for clear lotion 215ml?
I am giving aa a gift so I cannot wait long.
Thanks. Answer : [Re] Ready stock?Hi, yes. this is ready stock hi seller, thanks I have received my item today. But can I check with you Y there is no mfg date sticker and local sticker as well on the box ? I have bought afew time from you there always have both sticker on it.
can I know this lotion from where and its authentic ?
Pls advice ?
hope to hear from you soon Answer : [Re] Received 215ml lotionHi, it's from the same supplier but sometimes it could be they extract the item from set and the date and sticker is actually on the set. Rest assured that it is authentic. Question : [Re] Received 215ml lotionable to change it with mfg date and P&G sticker on it ?
thanks Answer : [Re] Received 215ml lotionOk, are you able to do the exchange today? We are located in the east. Hi seller,
I placed order on the above date but today 17 Nov delivery status indicated that you havent sent out the item. Pls respond. Thanks Answer : [Re] Ordered on 11 Nov not ship out yetHi, we are restocking on this item and will ship it out end of this week.
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 - SK-II Set - For your everyday skincare needs. Cleanser Lotion Essence RNA
- Item Q&A
| What is the manufacturing date for the essence set? Answer : [Re] Inquiry for the item from Jac****The manufacturing is Nov 17 Answer : [Re] Inquiry for the item from swe****Hi, will u b restocking RNA set soon? Answer : [Re] Inquiry for the item from jac****Hi, not at the moment. Thanks Hi will u be restocking revitalising set? Answer : [Re] Inquiry for the item from jee****Hi, not at the moment as we are currently restocking. Thanks Dear Seller,
I would like to ask you one thing, I want to retail sell this SKII Singapore shipping to Myanmar so can i buy to you wholesales all these items. May I know detail about these. Please reply to me if you don't mind.
Thanks
Buyer
Amo Answer : [Re] Inquiry for the item from 243****Hi, pls state the item, size and qty that you need and you may drop us via email. sales@shicara.com. When restock for 4 nos. Lotions. Answer : [Re] Inquiry for the item from sue****Hi, we are currently restocking. Thanks hi when essential set will be stock thank Answer : [Re] Inquiry for the item from lil****Hi, we are currently restocking. Thanks hi when essential set will be stock thank Answer : [Re] Inquiry for the item from lil****Hi, we are currently restocking. Thanks hi when essential set will be stock thank Answer : [Re] Inquiry for the item from lil****Hi, we are currently restocking. Thanks Hey Set K 2xAiry is not available in the drop down selection? Answer : [Re] Inquiry for the item from joy****Hi, sorry airy set is currently out of stocks at the moment.
Answer : [Re] Inquiry for the item from Qoo****Do u hv the 3D mask set? For the treatment mask how many pieces are there in a set? Answer : [Re] Inquiry for the item from may****Hi, 4pcs in a set. It stated in the listing. We do not have 3D masks. Thanks Hi
Please advise expiry date got cleansers. Thanks Answer : [Re] Inquiry for the item from 25t****Hi, expires in 2020. Thanks Answer : [Re] Inquiry for the item from amy****Question : [Re] Inquiry for the item from amy****Hi, may i know the manufacturing date or the expiry date for the clear lotion? Thanks! Answer : [Re] Inquiry for the item from fae****Hi, for clear lotion 30ml 2020 expire. Thanks Question : [Re] Inquiry for the item from fae****Thanks! May i know when will the lotion set be restocked? Answer : [Re] Inquiry for the item from fae****Hi, item restocked. Pls purchase while stock last. Thanks what is manufacture date pls?? Answer : [Re] Inquiry for the item from yuy****Hi, for which item? Thanks Answer : [Re] Inquiry for the item from kan****Question : [Re] Inquiry for the item from kan****Hi seller
When will the basic set restocked ? Thank you . Answer : [Re] Inquiry for the item from yee****Hi, item restocked. Pls purchase while stock last. Thanks Hello Seller,
I am trying to buy the SK-II travel set with Store pick-up option. However, the final order always showed the payment with Q-Express of $3.99. Is this a glitch or the travel set must be always be delivered? Answer : [Re] Store PickupHi, let us check on our end. Thanks Can i know the exp date for essence set H ? Thanks Answer : [Re] Inquiry from Moo****Hi, expire in 2020. Thanks Answer : [Re] Inquiry for the item from bal****hi, when will the basic set be restocked? thanks! Answer : [Re] Inquiry for the item from tlt****Hi, not at the moment. We are currently restocking. Thanks Lx p set ?
Clear set ?
Expire date Answer : [Re] Inquiry for the item from thi****Hi, it ranges from end 2017 to 2018 for mfg date, expiry date will be 3 years later.
Expire date pls
Basic set ? Answer : [Re] Inquiry for the item from thi****Hi, it ranges from end 2017 to 2018 for mfg date, expiry date will be 3 years later. Answer : [Re] Inquiry for the item from thi****Hi, I'm interested in cleanser and essence set, when will it be restocked? Answer : [Re] Inquiry for the item from jes****Hi, we do not have the next shipment date for now. Sorry about it. Hi ,
I would like to get the brightening set C, but seems there is no option for this in the drop down menu ?
Thanks. Answer : [Re] Set C - Brightening setHi, currently out of stock for brightening set. Thanks Answer : [Re] Inquiry for the item from tet****Answer : [Re] Inquiry for the item from shi****Hi may i know for basic set and brightening set when is the manufacturer date and when is the expiry date. Answer : [Re] Inquiry for the item from jen****Hi, all of the Skll trial items manufactured on 2017, expire in the year or 2020. Thanks How many ml for each bottle of set H-Essence set? Answer : [Re] Inquiry for the item from lf.****Hi, it will be 30ml for each bottle. Thank you. I am interested in the essence set. When will the stock come in? Answer : [Re] Inquiry from lin****Hi, we are currently restocking. No shipment date yet. Hi may I know the expiry date for treatment essence, airi cream, face wash n clear lotion. Thanks seller Answer : [Re] Inquiry for the item from may****Hi, the expiry date will be late 2020/2021 depending on the item. Thank you. Expiry date of facial treatment mask Answer : [Re] Inquiry for the item from ahb****The expiry date is 2020. Thank you. Question : Item H & IMay 31, 2018 Hi, I interested to purchase item H & item I.
When will stock come in?
Thanks Answer : [Re] Item H & IHi, pls refresh the page to purchase. Thanks Hi seller, is it possible for me to ship this order together with another order because the other order provides free shipping and for this one I need to pay an extra $3.99 for shipping fees. If it's okay I can put this under self collection and u can make the arrangements for me? Thks Answer : [Re] Inquiry related delivery from dor****Hi, pls send us your other number for the first. Afraid we might alr shipped it. Answer : [Re] Inquiry for the item from vio****Hi, may I know when will I receive my order? Had ordered them on 3rd May and as of 7th May, it states that shipping has been requested. Had pm you here, WhatsApp, and call but no replies. It’s been 2 weeks and in fact I ordered for Mother’s Day. Answer : [Re] Inquiry related delivery from TOD****Hi, so sorry for the delayed response. it's out of stock due to an unforeseen shipment delay. We are trying our best to restock as soon as possible. Understand that it's a mother's day gift, we sincerely apologize to you and your mother for the experience. We will expedite your order and delivery. Question : [Re] Inquiry related delivery from TOD****So when will the items be arriving? If that is the case, perhaps you all should notify / update us that period so that we could have made plans for something else. Answer : [Re] Inquiry related delivery from TOD****Hi, we initially thought that the products will arrive in time to send out. We did not expect the delay to occur. Let me check with supplier for an update and i will notify you. Sorry for the inconvenience caused. Question : [Re] Inquiry related delivery from TOD****Hi, my apologies but I would like to cancel my order and request for my refund. Answer : [Re] Inquiry related delivery from TOD****Hi, thanks for informing us on the cancellation. We will process it accordingly. Sorry for your experience. Question : [Re] Inquiry related delivery from TOD****Thanks! And I will receive full refund as well right? Answer : [Re] Inquiry related delivery from TOD****Hi, yes Qoo10 will be processing the refund. On our side, it's to process your request like a yes/no to refund. Thank you. Hi do you have Set A instock? If I purchase may I collect on the same day at your premises? Answer : [Re] Inquiry for the item from han****Hi, we are restocking this at the moment. Stocks will probably come in end of week. Sorry about it. Hi im interested in set B. May i know if order this week can arrive by next week? And do you sell sk-II paper bag as i want to give as gift? Thanks! Answer : [Re] Inquiry for the item from Hun****Hi, this is currently out of stocks, we are in the midst of restocking and stocks will arrive soon. As for the SK-II paper bag, we do not sell it. Alternatively, if you select self pick up, we will give you the SK-II paper bag when you collect it at our premise. Thank you. Question : [Re] Inquiry for the item from Hun****Thanks! When will the stock arrive? Answer : [Re] Inquiry for the item from Hun****Hi, we do not have a confirmed date for next shipping. Hopefully by next week. Thank you. When will the stocks be in again? Answer : [Re] Set B and Set DHi, we are in the midst of restocking. Please check back again in a week's time. Thank you.
Question : [Re] Set B and Set DThe stocks still not available? Answer : [Re] Set B and Set DHi, unfortunately there is a shortage right now. We are still chasing the supplier for it. So sorry. Hi when will you restock the essential set? Answer : [Re] Inquiry for the item from dou****Hi, we are in the midst of restocking. Please check back again in a week's time. Thank you. Answer : [Re] Inquiry for the item from Sho****set f.
how many ml each bottle?
when is the expiry date?
ths Answer : [Re] Inquiry for the item from sum****Hi, the set f consists of 2 x Facial Treatment Essence 30ml. The expiry is in 2020. Thank you. Question : SET DJan 29, 2018 Cleanser Set - how many pieces per set, the size (how many ml) and expiry date. Answer : [Re] SET DHi, there are 4 x 20g cleansers in total in cleanser set. Expiry is 2020. Hi seller,
I have pimple prone skin. Which set would u recommend?
Pls advise. Thanks! Answer : [Re] Inquiry for the item from Lee****Hi, you can actually try the basic set first. See if it improves your skin condition. I would also recommend the skinlycious series that we carry, it is formulated for acne prone skin. As well as lion acne cream, which is really effective for acne. Thank you. Whaat is the size of letter E nd F ? Ty Answer : [Re] Inquiry for the item from mgb****Hi, it's 30ml each bottle. Thank you. What is the size of 2 RNA Power for Set G and it's Manufacture date? Answer : [Re] Inquiry for the item from dlu****Hi, the size is 15g each and manufacturing date is in 2017. Thank you. What is the size of 2 RNA Power for Set G and it's Manufacture date? Answer : [Re] Inquiry for the item from dlu****Hi, the size is 15g each and manufacturing date is in 2017. Thank you. Let me know how many essence ml is included in type f ? Answer : [Re] About Type FHi, set F comes with 2 essence 30ml. Dear seller,
May I know the manufacturing date of set E (clear lotion) and is it 30ml each bottle? Thanks! Answer : [Re] Inquiry for the item from jac****Hi, the manufacturing date is 2017, and each bottle is 30ml. Thank you. Question : AuthenticDec 11, 2017 Are they authentic & let me know manufacture date. Answer : [Re] AuthenticHi, they are 100% authentic and manufactured either late 2016/ 2017. Thank you. Answer : [Re] Inquiry for the item from Sze****Missing items? Hi, I ordered one bottle of 230ml facial treatment lotion and 2 x30ml Essence. But the package came and I only received one bottle of facial treatment lotion. Please check the order and revert accordingly. Very unprofessional service if you put both items to be delivered and yet only one came.
Thanks. Answer : [Re] Inquiry for the item from kat****Hi, we are sorry for the missing items. We will ship out the missing items to you. We apologize for the inconvenience. ordered 2 sets of essential B for my upcoming trip. status still @ shipping requested after 6 days. please try complete order asap as flying off this weekend. Answer : [Re] slow shipping no updateHi, we are restocking SK-II products. Stocks will arrive this week and we will expedite and ship out your order accordingly. Sorry for the delay.
Hi,
I have ordered my items on 11th Nov but yet to received any confirmation or shipping schedule.
As i will be travelling next week can kindly help to expedite it?
Thank you. Answer : [Re] order confirmed?Hi, sorry for the delay, we are restocking this at the moment due to overwhelming demand on 11/11. We will expedite and ship your order as soon as possible. Thank you. Question : [Re] order confirmed?Hi it has been a week. as i will be travelling next week Wed. will you be able to expedite my order. Thank you. Answer : [Re] order confirmed?Hi, we will try to fufill your order by next week. We are chasing for stock replenishment. Sorry for the inconvenience. hi, may i know when will it be delivered? Answer : [Re] Inquiry related delivery from jac****Hi, sorry we are restocking at the moment, stock will be replenished soon. We will ship your item out once stocks arrived.
Answer : [Re] Inquiry for the item from lau****Hi. If i purchased the basic set, i should use it twice a day, day n night??
If yes.,hlw long is set meant to last? Thk u... Answer : [Re] Inquiry for the item from len****Hi,
Yes, you should use it day and night. During the day, you can additionally use sunscreen after the 3 step skincare. You should be able to use it for 4-6 weeks. Thank you. Hi, I like the basic set but I only wanted the FTE and clear lotion for that size for my coming trip. Do you happen to sell a set of fte and clear lotion 30ml each and if yes at what price?? Thx Answer : [Re] Inquiry for the item from Jac****Hi, Thank you for your interest in our products. We do not sell FTE and clear lotion as a set. Perhaps you can purchase the two items separately? Question : [Re] Inquiry for the item from Jac****Thx for the reply. I search your shop And found you have them in 10ml sizes so I’ve ordered . Thx Answer : [Re] Inquiry for the item from Jac****Thank you for your purchase! What is expiryv date of treatment mask Answer : [Re] Inquiry for the item from sab****Hi,
The expiry date is 2020. Question : Essence setOct 07, 2017 Hi! May I know the volume of the facial treatment essence for the essence set?
Thank you! Answer : [Re] Essence setHi, the essence set consists 2 x 30ml facial treatment essence. Thank you. Answer : [Re] Inquiry for the item from yuk****Question : [Re] Inquiry for the item from yuk****Answer : [Re] Inquiry for the item from yuk****Question : [Re] Inquiry for the item from yuk****Answer : [Re] Inquiry for the item from yuk****Question : [Re] Inquiry for the item from yuk****Answer : [Re] Inquiry for the item from yuk****Question : [Re] Inquiry for the item from yuk****hello seller,
Let me know the producing date of set K ..below attchment photo. Answer : [Re] Inquiry for the item from hon****Hi, this is mfr in Nov 2016 and expires in 3 yrs. hi seller ,
I would like to know the date of set J ( RNA power ) Answer : [Re] Inquiry for the item from hon****Hi, this is mfr in Nov 2016 and expires in 3 yrs. Answer : [Re] Inquiry for the item from win****Answer : [Re] Inquiry for the item from win****Answer : [Re] Inquiry for the item from win****Answer : [Re] Inquiry for the item from win****Answer : [Re] Inquiry for the item from win****How much ml is the I set essences? Answer : [Re] Inquiry for the item from vio****Hi,
The essences are 30ml each. Thank you. May I know the expiry date of the basics set Answer : [Re] Inquiry for the item from wut****Hi,
The items in the sets are manfactured in late 2016 - 2017. The expiry date will be 3 years after the manufacturing date. Thank you. Question : [Re] Inquiry for the item from wut****Answer : [Re] Inquiry for the item from wut****Question : DeliveryApr 12, 2017 May I require to deliver in the morning to my place....the driver drive under the scorching hot sun in the afternoon with the item in the scooterstorage box will damage the quality of the product. I have experienced a few time the box is not hot but when i opened the box and touched the product ,it was like it just came out of an oven.
Yours sincerely,
Helen Answer : [Re] DeliveryHi, we can put in a remark to Qxpress but as it is 3rd party logistics, it is not within our control and sometimes it depends on their delivery route / schedule as well. What is in your F-Anti Aging Set and for what age group?
I do have spots, which set would you recommend?
Thanks. Answer : [Re] Anti aging setThis consist of cleanser, clear lotion, essence and stem power rich cream. Antiaging is good for 30 years and above. Some people may start earlier. Specific spot treatment are not part of these sets. For whitening / brightening, you can take the brightening set. When will you restock essential or basic set? Answer : [Re] [About Item] Related InquiriesHi, these 2 sets has been restocked. Hi why order still in status "shipping requested". Answer : [Re] [Shipping] Related InquiriesHi, this item will be picked up by Qxpress on Sat. Sorry for the delay as we are restocking. Question : Men's setMar 03, 2017 Hi seller,
I see that there are men's set but I am unable to choose it from the item select drop down list? Answer : [Re] Men's setThis item is not in the option as it is currently unavailable. What is the manufacturing date for basic set? Answer : [Re] [About Item] Related InquiriesWhat is the manufacturing date for radiant set? Answer : [Re] [About Item] Related InquiriesPls let me know of expired date /manufacturer date for set D
Pls reply me asap before I purchase Answer : [Re] [About Item] Related Inquiriesis it available for whole sales ? thanks Answer : [Re] [About Item] Related InquiriesHi, i have replied on other chat service. Hi, will you restock basic set or essential set? Answer : [Re] [About Item] Related InquiriesYes, we will be restocking soon Hi
I just made an order: 108190766,
Just wondering if I can change to the 1st set essential set n refund the balance? Wanted the set but was oos when I purchased Answer : [Re] [Cancel / Refund] Related InquiriesHi, this has been delivered. Hi how to select for men's set? Answer : [Re] [About Item] Related InquiriesHi, this item is out of stock and not available right now. Manufacturing date can last till how many years Answer : [Re] [About Item] Related InquiriesMay I confirm the whitening masks and 3D masks are 4-pc sets? Answer : [Re] [About Item] Related InquiriesYes, these are 4pc mask set Can I get whole sale price for SKII Basic set A , Essential set B. I can buy 50 to 100 sets upon your price. Pls contact to 97366941 . Hi seller, I bought the set for anti aging and when i use it i feel burn so is it normal or I have allergy reaction. Thank you. Answer : [Re] [About Item] Related InquiriesHi, it is not common to have the burning reaction. This is meant for all skin types and we didnt receive other feedback on burning feel. Please stop using and maybe try 1 item at a time, maybe can pinpoint if it is due to this product or other product. Hi seller is restock coming soon ? Basic set I am waiting for ur item to restock to purchase Answer : [Re] [About Item] Related InquiriesHi, this item will be restocked next week. Hi seller, is there any collagen in the products? Thank you. Answer : [Re] [About Item] Related InquiriesHi, collagen is not part of the ingredients. SK-II products are known for Pitera instead. Hi may I check when stock for basic set will be restock? Answer : [Re] [About Item] Related InquiriesMay I know if u have stock for the men's skii basic set? Answer : [Re] [About Item] Related InquiriesThis item is out of stock Hi can I know when will you restock for this Essential Set ? Answer : [Re] Stock for Essential SetHi, we will restock next week. Question : 196550794Nov 29, 2016 Hi , please advice me on the delivery date for above order. Answer : [Re] 196550794Hi, this will be picked up by courier on sat. Sorry for the delay due to restocking. Question : [Re] 196550794Question : Set jNov 29, 2016 Hi!! For RNA set J, may I know the size of the moisturizer? :) Answer : [Re] Set jHi, the moisturiser is 15g x 2pcs Hi...when is the expiry date for set E pitera set? Thank u Answer : [Re] Expiry date for pitera setHi seller, just bought the 4x set G clear lotion. The date printed 04/08/2016 which means when is the expiry date? Answer : [Re] Manufactory date till Expiry date how longThis is the mfr date. So the expiry date is 3 yrs later, in Jul 2019. Hi Seller,
Just to confirm Set G comes with 4x30ml Clear Lotion correct?
What is the manufacturing date? Answer : [Re] Set G - Clear Lotion SetYes, 4 pcs. Current batch is mfr in Jul 2016 Question : PackagingOct 24, 2016 Hi seller,
Do you have essential set with packaging ? Answer : [Re] PackagingThis does not come with box packaging. Hi seller,
Do you have any set for age 50 and above? Answer : [Re] Set for ahe 50 and aboveRNA is for anti-aging, so the essential set is fine.
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 - SK-II Facial Treatment Clear Lotion 160 / 230ml
- Item Q&A
| Hi! I would like to inquire if this is made in Japan? I mean is this manufactured in Japan? Appreciate your reply.. thank you so much!:) Answer : [Re] Inquiry for the item from xia****Hi, yes it is made in Japan. Hi, when will there be restock for 160ml? Answer : [Re] Inquiry for the item from xue****Hi, there is no update for the next restock from the supplier for now. Sorry about it. Hi what are the timings & days for store pickups please? Answer : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Question : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Answer : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Question : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Answer : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Question : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Answer : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Question : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Answer : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Question : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Answer : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Question : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Answer : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Question : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Answer : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Question : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Answer : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Question : [Re] Inquiry for the item from leo****Oh it’s ok I found the info Answer : [Re] Inquiry for the item from leo****Hi what is expiry date for 160 ml lotion? Answer : [Re] Inquiry for the item from sal****Hello,
May i know the expiry of clear lotion 230ml?
When can ship out item after order's placed?
Thanks! Answer : [Re] Inquiry for the item from lil****Hi, we are currently restocking Clear Lotion 230ml. As such we are unable to confirm the expiry date. Thanks Question : [Re] Inquiry for the item from lil****When will you have the new batch in stock? Answer : [Re] Inquiry for the item from lil****Probably next month. Thanks What is the expiry date for 160mls Clear Lotion? Answer : [Re] Inquiry for the item from lyn****Question : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry for the item from lyn****Answer : [Re] Inquiry for the item from gir****Question : [Re] Inquiry for the item from gir****Answer : [Re] Inquiry for the item from gir****Answer : [Re] Inquiry for the item from nad****Hi, expiry in 2021. Thank you. Answer : [Re] Inquiry for the item from ela****Hi, May I know when gonna replenish stocks for 230ml facial treatment clear lotion? Answer : [Re] Inquiry for the item from poo****Hi, we are currently restocking and we are unable to foresee the shipment. Thanks Question : [Re] Inquiry for the item from poo****Noted. Thank you for prompt response 🙂 Answer : [Re] Inquiry for the item from poo****Answer : [Re] Inquiry for the item from ser****Hi seller,
Is this item the so called 'miracle water'? Answer : [Re] SK-II Facial Treatment Clear Lotion 230mlHi, nope. For SKll miracle water named as "Facial Treatment Essence". As for clear lotion it's a toner that removes dead skin cells. Thanks Question : [Re] SK-II Facial Treatment Clear Lotion 230mlAnswer : [Re] SK-II Facial Treatment Clear Lotion 230mlHi,
I would like to ask is this authentic sk2 product? Answer : [Re] Facial treatment clear lotionHi, all of SHICARA's products are 100% authentic. Thank you.
|
 - Lancome Genifique Light Pearl Eye Illuminator 20ml - Visibly younger looking eyes!
- Item Q&A
| Answer : [Re] Inquiry for the item from reg****Hi Seller,
What is the manufacturing date for this Light Pearl Eye ? and country of origin Answer : [Re] Inquiry for the item from pig****Hi, made in france and manufactured in 08/2018. Thanks Question : [Re] Inquiry for the item from pig****Hi Seller,
I chose from the option type : Genifique Light Pearl Eye Serum 20ml but didn't state comes with the applicator. So is this product with the applicator ? Answer : [Re] Inquiry for the item from pig****Also the description is different from the product. Question : [Re] Inquiry for the item from pig****Hi, can you show me a photo of the item in opened state? Answer : [Re] Inquiry for the item from pig****Question : [Re] Inquiry for the item from pig****Answer : [Re] Inquiry for the item from pig****Hi, what i am referring to is the product itself, when you open the cap. Question : [Re] Inquiry for the item from pig****Hi is same as yr advertised. I circle in blue Answer : [Re] Inquiry for the item from pig****So what's the issue you are facing with the applicator. The applicator is the one you have circled in blue.
Question : [Re] Inquiry for the item from pig****i just want to ensure your item is same as the picture comes with the applicator. Because I purchase before , the picture shown is in bottle with applicator but when I received is in 2 small container that is the cream only.
Answer : [Re] Inquiry for the item from pig****Hi, I am not sure what you have purchased previously, but it sounds like you have purchased the genifique yeux eye cream travel size (if you have purhcased from us). Please check on what's selected as the option in your cart before you make your purchase. Also note that there is no travel size option in this listing. So basically the light pearl that you are enquiring on, is the same product as the advertised image. We apologize if our products details are not comprehensive enough, you can read more about the products on lancome.sg website. Hope this clarifies. Thank you. Question : [Re] Inquiry for the item from pig****May I know the manufacturing date Answer : [Re] Inquiry for the item from pig****Hi, manufactured in 2019 and expires in 2022. Thanks Hi Seller,
What is the manufacturing date for this Light Pearl Eye and the eye cream? Answer : [Re] Inquiry for the item from bhk****Eyecream manufactured in 02/2019
Light pearl manufactured in 08/2018 Question : [Re] Inquiry for the item from bhk****May I know the expiry for both? Answer : [Re] Inquiry for the item from bhk****3 years from manufacturing date. Question : [Re] Inquiry for the item from bhk****Answer : [Re] Inquiry for the item from bhk****Light pearl first followed by eye cream. Question : [Re] Inquiry for the item from bhk****Answer : [Re] Inquiry for the item from bhk****Hi seller, may I know the manufacturing date or expiry date of this Lancome Genifique Light Pearl? Free delivery is by QExpress or normal Singpost? Answer : [Re] Inquiry for the item from len****Hi, the free delivery (qprime) will be delivered by Qxpress. The manufacturing date is July 2018. Thank you. Question : [Re] Inquiry for the item from len****Thank you. I have just placed order for the above item, my cart no. is 123833260.
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 - Origins Mask Travel Size - Mix And Match For Best Results!
- Item Q&A
| Please advise expiry date for drink up intensive overnight mask and rise clay mask. Thank you Answer : [Re] Inquiry for the item from kar****Expiry for drink up is Dec 2021, rose clay is Oct 2021. Answer : [Re] Inquiry for the item from dra****Answer : [Re] Inquiry for the item from sth****Answer : [Re] Inquiry for the item from wmm****Question : [Re] Inquiry for the item from wmm****Answer : [Re] Inquiry for the item from wmm****Answer : [Re] Inquiry for the item from joy****Mix and match includes what mask. And when will be the expiry date. Thanks. Answer : [Re] Inquiry for the item from joy****Hi, 5ml Charcoal mask x2 and 5ml Drink Up intensive mask x2. Manufactured in 2017 Sept, expire before 2020 Sept. Thanks Do you have rose clay mask? I want to order. Thanks Answer : [Re] Inquiry for the item from bab****Hi, for rose clay 30 is currently out of stock. Thanks Hi.. do u have the charcoal mask instock? Answer : [Re] Inquiry for the item from far****Hi, we do not have charcoal mask 30ml. Thanks Question : [Re] Inquiry for the item from far****Noted.. restocking anytime soon? Answer : [Re] Inquiry for the item from far****Hi, not so soon as we cant confirm the restock. Thanks Hi, there are 2 "Original masks" options to select. Which represent the rose mask? Thanks. Answer : [Re] Inquiry from mas****Hi, both represent original mask at diff size. Thanks Answer : [Re] Inquiry for the item from wmm****Question : [Re] Inquiry for the item from wmm****Answer : [Re] Inquiry for the item from wmm****Question : [Re] Inquiry for the item from wmm****Answer : [Re] Inquiry for the item from wmm****Question : [Re] Inquiry for the item from wmm****Answer : [Re] Inquiry for the item from wmm****Answer : [Re] Inquiry for the item from li.****Do u have option for rose clay mask? I wish to order Answer : [Re] Inquiry for the item from bab****Hi, no stock for rose clay 30ml. Hi what is included in the mix n match option? Answer : [Re] Inquiry for the item from gra****Hi, fixed with 2x charcoal mask and 2x Drink up Intensive. Hi, thete’s No option for the rose clay mask. How do I select the 50ml one? Answer : [Re] Inquiry for the item from xin****Hi, for rose clay is currently out of stock. Thanks Ordered 3 items in 7 July. Until today 29 July, I haven’t receive anything . Please check ?? Answer : [Re] Inquiry for the item from ede****Hi, unfortunately we are not able to track Singpost normal mail. In this case, taking the period into consideration. It might be a loss mail. You can file for non-receipt claim to get a refund for this. Thank you. What's the expiry date for the rose clay mask? Answer : [Re] Inquiry for the item from lib****Hi, expire 2019 August. Thanks Hi, when will Order No. 266255748 and 266255749 be received and when estimate to receive? Thanks. Answer : [Re] Inquiry related delivery from bab****Hi, your item will be mail to singpost today. For singpost it take up to 5-7 working days if they have heavy demands of orders it might take up to 14days. Just to inform you that we are unable to track singpost. Thanks Answer : [Re] Inquiry for the item from squ****Out of trouble mask no option? Answer : [Re] Inquiry for the item from xia****https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=620209447
Hi, this is the full size for out of trouble mask. There's no trial size for now. Thank you.
|
 - KOSE Sekkisei Herbal Gel 80g - Sleeping Mask All-In-One Gel
- Item Q&A
| Answer : [Re] Inquiry related delivery from jel****Question : [Re] Inquiry related delivery from jel****Answer : [Re] Inquiry related delivery from jel****Question : [Re] Inquiry related delivery from jel****Answer : [Re] Inquiry from bbf****Question : [Re] Inquiry from bbf****Answer : [Re] Inquiry from bbf****Question : [Re] Inquiry from bbf****Please advise on EXPIRT DATES for:
1) Herbal Gel 80g
2) Lotion 200ml
3) CC cream
4) Whitening mask 80g
Thanks! Answer : [Re] Inquiry for the item from nic****Hi, for CC Cream which colour you refer? Thanks Question : [Re] Inquiry for the item from nic****Answer : [Re] Inquiry for the item from nic****We are currently restocking 02 as such we cant foreesee the expiry date. As for the rest of the item expires in 2023. Hi I try to buy the kose sekkisei cream. however when I press add to cart it shows me the herbal gel. what do I do? Answer : [Re] Inquiry for the item from gin****Hi, you may try again. We had tried and it's working fine. Thanks Hi seller, as per your advertisement, KOSE HERBAL GEL Sleeping Mask & All-In-One Gel
Expiry 2020, may i know expiry in which Month of 2020? Thanks. Answer : [Re] Inquiry for the item from TEQ****Hi, we are currently restocking as such we are unsure with the expiry date for now. Thanks Hi, what's the expiry date of the herbal gel ? Answer : [Re] Inquiry for the item from rrr****Hi, expires in 2023. Thanks Can ship by tml..I need it fast. Answer : [Re] Inquiry related delivery from chu****Hi, have you make your order? We have qxpress pick up daily. Thanks Hi Seller, may i know the products is manufacturer from which country? Thank you. Answer : [Re] Re: KOSE Herbal GelHi, it's from japan. Thanks Hi, what’s the difference between the lotion and medicated lotion? Are both suitable for oily skin? Thanks. Answer : [Re] Inquiry for the item from fus****Hi, enriched lotion has more hydrating properties. It's actually formulated for dry skin.
Question : [Re] Inquiry for the item from fus****Only two versions? Enriched and normal lotion? What about the medicated one? Any idea? Thanks. :) Answer : [Re] Inquiry for the item from fus****Hi, we dont have the medicated series. Thanks Hi will u restock herbal gel without box Answer : [Re] Inquiry for the item from tje****Hi, we do not have the update for the next batch yet. Sorry aabout it. Hi seller, when will you restock the herbal gel? Answer : [Re] Inquiry for the item from sle****Hi, pls refresh for purchase. Thank you When will new stock come? Thank you very much Answer : [Re] Inquiry for the item from ken****Hi, which item (option) are you referring to in the listing? Thank you. Hi seller,
Will there restock for herbal gel? Answer : [Re] Inquiry for the item from ang****Hi, the stock has been updated. Please check the product page again. Thank you. Question : [Re] Inquiry for the item from ang****Sold out again. I’m late! Answer : [Re] Inquiry for the item from ang****Hi, have you managed to purchase it? There should be stock. Question : [Re] Inquiry for the item from ang****Pls refer to the attached photo, why 2 different price? Is it same product? Answer : [Re] Inquiry for the item from ang****Hi, they are the same. Some are under multi listing which presents a promotion price under that listing. We apologize for the confusion. Question : [Re] Inquiry for the item from ang****Noted. I have placed my order. Thanks ! Answer : [Re] Inquiry for the item from ang****Hi, thank you for your purchase! :) Hi...when will u be stocking up the herbal gel? Need a few tubs. Thanks. Answer : [Re] Inquiry for the item from foo****Hi, stock has been replenished. Thank you. Answer : [Re] Inquiry related delivery from jel****Hi seller, will there be a restock for herbal gel? Wanted to buy but indicate no stock. Answer : [Re] Inquiry for the item from jor****Hi, the quantity has been updated. Please check again. Thank you. Answer : [Re] Inquiry for the item from pjp****Question : [Re] Inquiry for the item from pjp****Answer : [Re] Inquiry for the item from pjp****Any restock of the herbal gel? I want to purchase 2 Answer : [Re] Inquiry for the item from sha****Hi, the herbal gel has been restocked. Thank you. Hi, will you be restocking the herbal gel? Wish to purchase more bottles. Answer : [Re] Inquiry for the item from tea****Hi, we have restocked herbal gel. What's the quantity you are looking at? Question : [Re] Inquiry for the item from tea****Hi already placed my order, thanks Answer : [Re] Inquiry for the item from bbp****Hi Seller, Qoo10 event page said your Kose herbal gel is $29.90 special price, how come when add to cart it's $37.90? Answer : [Re] Inquiry for the item from but****Hi, that's probably because the discount is over. Hi, may I know when can I receive the item cos status still shown shipping scheduled on August 15. Thank you Answer : [Re] order no.225294823Hi,
Your item has been shipped out, your shipping status will be updated once Qxpress scan in the item. Thank you. Answer : [Re] Inquiry for the item from tlc****Hi Seller, could you please kindly restock the Herbal Gel for the current promotion. Many thanks. =) Answer : [Re] Inquiry for the item from con****Hi, we have topped up the stock for herbal gel. It is now available for purchase. Thanks. Question : [Re] Inquiry for the item from con****Yes, item has been restocked but the condition of utilising the 20% coupon has changed. Earlier in the day, there was no minimum purchase but now must purchase of at least $100 to utilise the 20% coupon. So now we can't get the Herbal Gel @$21.52 as per your Qoo10 advert. =( Answer : [Re] Inquiry for the item from con****Hi,
Sorry for the confusion. It's a Qoo10 promotion mechanism. Question : Shop couponJul 20, 2017 Hi, possible to add some more Shop Coupons? I wish to use your $5 shop coupon for over $100 purchase but am not able to receive it.
Thanks Answer : [Re] Shop couponAdded the coupons but there is higher traffic these days due to the Super Sale Hi! If I were to order by Wednesday morning , when will I be able to received? As I need it by Friday . Please advise the soonest thank you Answer : [Re] Inquiry related delivery from sar****Hi, we ship out next day upon receiving order and Qxpress takes around 2 days to deliver I feel very oily when apply the herbal gel to my skin. After use it,the next morning I have some breakouts and redness at my skin. Is it norm? Can I continue to use? Answer : [Re] Inquiry for the item from see****This is gel base and should not be oily. Are you sensitive to any of the ingredients? So far, we have not encounter any similar issues. Dear seller, does the Kose herbal contain paraben? Answer : [Re] Inquiry for the item from Blu****This does not contain paraben. Thanks Suitable for post laser skin? Answer : [Re] [About Item] Related InquiriesYes, this is for all skin type. However, if this is immediately after laser, please consult with your dermatologist first, as we are not aware of the actual laser condition. Hi seller, can I check the volume of the herbal gel? Answer : [Re] [About Item] Related InquiriesPossible to self collect ? When is the herbal gel avail again ? Answer : [Re] [About Item] Related InquiriesHi, we dont do self collection due to our tight schedule. The qty has been topped up and it's now available for purchase. Question : [Re] [About Item] Related InquiriesHi do u think if I order today I'm able to receive it by Wednesday ? Answer : [Re] [About Item] Related InquiriesThis depends on Qxpress load and we are unable to commit. Item is packed and pending pickup by Qxpress. Do you have the herbal gel in stock? Answer : [Re] [About Item] Related InquiriesHi, the qty has been topped up and is now available for purchase. Hi seller. I ordered ordered 1x herbal gel and 1 x whitening mask but only received the mask!! Pls send the herbal gel ASAP I'm travelling soon and I need it! Thx Answer : [Re] [Shipping] Related InquiriesHi, the herbal gel will be picked up by courier on Monday due to restocking. Why r u not responsing to my msg? I ordered on 12th n i paid for Qxpress services, but till 2day i dont see any update on the delivery schedule?! Pls advise when can i receive the items i ordered ASAP. Answer : [Re] [Shipping] Related InquiriesHi, this item will be picked up by courier on monday. Hi, I won the auction but did not purchase in time. Can I still purchase at $29.90? Thanks Answer : [Re] Won but miss purchaseif it is not purchased within that time period, then cant get at that price already. Hi Seller,
Can I know the expiry of herbal gel? Thanks Answer : [Re] Expiry of Herbal GelHi seller, can acne prone skin use it? Answer : [Re] Acne skin typesYes, this is for all skin types. Question : Herbal gelOct 11, 2016 Hi is the herbal gel suitable to use as day cream for ppl with oily skin type? Answer : [Re] Herbal gelHi, yes. This is for all skin type and can be used as day cream or night sleeping mask. Hi Seller, Dose the herbal cream got any whitening effects? Thank you Answer : [Re] Kose herbal creamHi, this is not direct whitening effect but it combats dullness, boosts radiance and has skin brightening effects, which will eventually lead to whitening. Hope this clarifies. Hi
I ordered the Herbal Gel and the delivery came today. However, i noticed the cap for the spatula is not in my jar. Is there any reason why so?
Thanks Answer : [Re] Cap for spatula is missing?Hi, this is the original packaging with the plastic intact. So it doesn't come with a cap.
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 - 1 FOR 1 St Ives Face Scrubs - Hello Smooth Glowing Skin!
- Item Q&A
| Hi! I ordered on 1 Nov. When I asked last week, I was told the order was shipped out a while back and it would take 3 to 13 days to deliver and so I waited. It has been 20 days since my order date and I have yet to receive my items.
Was the item addressed wrongly or lost in transit? Please advice when I would be receiving the order and whether you will be sending a new batch? Thanks! Answer : [Re] Inquiry related delivery from y_n****Hi, may I have your order number? Thanks Question : [Re] Inquiry related delivery from y_n****Answer : [Re] Inquiry related delivery from y_n****Replied in another inquiry. Question : [Re] Inquiry related delivery from y_n****Hi! I made an order on 1 Nov and have yet to receive the items. I was told it took 1-13 days for the items and I waited for 20days for the items and I still did not receive it. You kindly sent another batch of items and told me it would take another 3-5 days and I waited for another 13 days. Yet, I have not received the items.
Please would you be able to check with your shipping company on the missing parcel? This has happened twice. Or would you be able to send another batch using a more reliable shipping company? Thank you! Answer : [Re] Inquiry related delivery from y_n****Hi, for your order it was opt by normal mail (singpost) no tracking available and it's by customer risk. In this case it could have been loss in mail. Out of goodwill we will let you collect your missing items in our store. If you prefer courier service there will be a charge of $3.50 (Roadull) as there will be tracking.
Self Collection:
7030, Ang Mo Kio Ave 5, North Star #03-47, S(569880)
Timing: Between 10am-530pm on weekdays. Exclude weekends & PH.
Please note that we are out for lunch from 1230pm-2pm. Question : [Re] Inquiry related delivery from y_n****Ok, thank you for the prompt reply. I will opt for the self collection. Who should I look for when I am at the office? Is there a contact number to call when I reach the place? Answer : [Re] Inquiry related delivery from y_n****Hi, you may look for stella or tyler. Pls whatsapp us before coming. (90061210) Thank you. Question : [Re] Inquiry related delivery from y_n****Answer : [Re] Inquiry related delivery from y_n****Pls avoid our lunch time. Thank you Order no. 309188090 ordered on nov 3 but till today nothing arrive at mailbox. Could you please check? Answer : [Re] Inquiry related delivery from luv****Hi, Singpost is not trackable. Please allow them more time for delivery due to heavy demand during sales period.
Question : [Re] Inquiry related delivery from luv****Hi would like to check if the shipped address was correct? My other stuff shipped from China on 11.11 already arrived but I wonder in Singapore a small parcel would take such long processing time? Answer : [Re] Inquiry related delivery from luv****Hi, we had alr mailed out your order and there's delay due to overwhelming orders. If you still did not receive by this monthend pls inform us we will either resend or you may file for non receipt claim. Thanks for your patience and deeply appreciated.
Question : [Re] Inquiry related delivery from luv****Still no yet get it. It seems there is no option for non receipt. Please advise tq. Answer : [Re] Inquiry related delivery from luv****Hi, we had alr mailed out the second batch. Pls allow more days for delivery. Thanks Hello! I have bought 2 units of facial wash from you on the 1/11/19, but I have still yet to receive my product till today, so I would like to enquire on the status of the delivery and the ETA of my product, would like to hear from you soon, Thank You! Answer : [Re] Inquiry related delivery from shi****Hi, your order is shipped out via Normal Mail. There is no tracking available, please allow more days for Singpost delivery due to possibly heavy demand. Thank you. Question : [Re] Inquiry related delivery from shi****Alright, would the item be delivered by a delivery man or by letter box, as I would want to gauge when I should be home to receive the package Answer : [Re] Inquiry related delivery from shi****Hi, it will be delivered direct to letterbox. Question : [Re] Inquiry related delivery from shi****Hello,
Just wanted to check when can we receive our order.
You mentioned that the order was shipped via normal but it is already more than 3 weeks but we have yet to receive the goods.
Please check and let us know.
Thank you! Answer : [Re] Inquiry related delivery from shi****Order number: 309129214
309129215 Question : [Re] Inquiry related delivery from shi****Hi, we had alr mailed out your order. Pls allow more days for delivery as we mail out by batches due to overwhelming orders. Thank you and sorry for any inconvenience caused.
Answer : [Re] Inquiry related delivery from shi****Hello! Just to ask if I can cancel the order? As I bought this product on the 1st November and I have yet to receive it , I think it’s taking a little too Long. Would like to hear from you soon thanks Question : [Re] Inquiry related delivery from shi****Hi, i understand your concern. We have gotten alot of inquries over the long shipping time. There is heavy demand on Singpost during the sales period. Some have gotten it after 13-14 days. Is it possible for you to wait a little longer? We sincerely apologize for this as Singpost has no tracking available. Order no. 309266234
Hi, i ordered green tea and oat scrub on 4 Nov but have yet to receive them. Pls check and revert back. Answer : [Re] Inquiry related delivery from chr****Hi, we had alr mailed out pls allow more days for delivery as singpost might be loaded with heavy demands due to overwhelming orders. Sorry for any inconvenience caused. Hi,
I would like to check regarding my ordee delivery as i have not receive it.
Cart no:130450173 Answer : [Re] Inquiry related delivery from shi****Hi, we had alr mailed out your order last week. Thanks Cart no.309218970 & 1. I still have not receive the items. It has been more than 7 days alr. Answer : [Re] Inquiry related delivery from sal****Hi, we had alr mailed out your order last week by batches, pls allow more days for delivery due to overwhelming orders. Thank you. Hello seller, my Order no. 309182691 on 3 Nov. Shipping on delivery by qxpress still pending. Please check. Answer : [Re] Inquiry related delivery from mag****Hi, we are still restocking. Pls allow more days for us to restock. Thank you. Bought item 02Nov. Still have not receive my item uptil today Answer : [Re] Inquiry for the item from faz****Hi, your order is already shipped out. Kindly allow more days for Singpost delivery. We apologize for any inconvenience caused.
Hi Seller,
Ordered placed on 5th Nov 2019 (Tues), however, status still under "Shipping Requested", kindly advise, thanks !
Cart Number : 130502538
Order Number : 309305768 to 5770 Answer : [Re] Inquiry related delivery from yee****Hi, sorry for the delay due to the overwhelming response. We are trying our best to fulfill every order. Your order is in the midst of packing and processing. Question : [Re] Inquiry related delivery from yee****Thanks for the response. Kindly update once items are sent. Answer : [Re] Inquiry related delivery from yee****I placed an order for oatmeal and green tea scrub on 4 Nov, Order no. 309266234. Pls deliver asap, thanks! Answer : [Re] Inquiry related delivery from chr****Hi, there's a delay of shipping due to overwhelming orders. Item will despatch by today or tomorrow. You will probably receive earliest by next week. Thanks. Sorry for the delay.
What’s the expiry date for both oatmeal and green tea mask scrub? Answer : [Re] Inquiry for the item from chr****Hi, expires in 2022 March for this batch. Expires might be subject to changes due to diff batch of stocks. Thanks
Question : [Re] Inquiry for the item from chr****I placed an order for oatmeal and green tea scrub on 4 Nov, Order no. 309266234. Pls deliver asap, thanks! Answer : [Re] Inquiry for the item from chr****Hi, there's a delay of shipping due to overwhelming orders. Item will despatch by today or tomorrow. You will probably receive earliest by next week. Thanks. Sorry for the delay.
Everyone is asking but there is no reomy. Wat are the expiry dates? Answer : [Re] Inquiry for the item from bab****Hi, expires in 2022 March for this batch. Expires might be subject to changes due to diff batch of stocks. Thanks
Hi seller,
May I know when the expiry date for each St ives facial scrub pls Answer : [Re] Inquiry for the item from aah****
Hi, expires in 2022 March for this batch. Expires might be subject to changes due to diff batch of stocks. Thanks
Answer : [Re] Inquiry for the item from qis****Hi, expires in 2022 March for this batch. Expires might be subject to changes due to diff batch of stocks. Thanks
What is the expiry date for Acne Control and Pink Lemon Mandarin Orange scrub, please? Answer : [Re] Inquiry for the item from 240****Hi, expires in 2022 March for this batch. Expires might be subject to changes due to diff batch of stocks. Thanks
Expiry date for fresh skin apricot and green tea, please? Answer : [Re] Inquiry for the item from tuz****Hi, we are sorting out the stock for the shipment. We will get back to you on this again. What’s the expiry date for oats & green tea scrub Answer : [Re] Inquiry for the item from snl****What’s the expiry date for both oatmeal and green tea mask scrub Question : [Re] Inquiry for the item from snl****
Hi, we are sorting out the stock for the shipment. We will get back to you on this again.
|
 - Use Qoo10 Coupon! Lancome Best Seller Super Serum - Advanced Genifique/Visionaire/Renergie
- Item Q&A
| Answer : [Re] Inquiry for the item from mic****Question : [Re] Inquiry for the item from mic****Answer : [Re] Inquiry for the item from mic****Answer : [Re] Inquiry for the item from Mic****Question : [Re] Inquiry for the item from Mic****Answer : [Re] Inquiry for the item from Mic****Question : [Re] Inquiry for the item from Mic****Answer : [Re] Inquiry related delivery from pei****Hi seller, pls advise how soon can you restock for Genifique eye cream. Waited some time already. And do not want to waste opportunity since your shop currently has ad share now. Or consider offer pre-order item? Answer : [Re] Inquiry for the item from wwh****Hi, we are waiting for supplier to get back to us. Sorry about it. Question : [Re] Inquiry for the item from wwh****Thanks for the reply. I believed your ad share campaign is over Answer : [Re] Inquiry for the item from wwh****Answer : [Re] Inquiry for the item from cel****Hi seller, any restock for Spor eraser? Thanks Answer : [Re] Inquiry for the item from ng_****Hi, item restocked. Thanks Hi
When will you restock Advanced Genifique serum? Answer : [Re] Inquiry for the item from 240****Hi, item restocked. Pls purchase while stock last. Thanks Answer : [Re] Inquiry for the item from Lyn****Question : [Re] Inquiry for the item from Lyn****Answer : [Re] Inquiry for the item from Lyn****Question : [Re] Inquiry for the item from Lyn****Answer : [Re] Inquiry for the item from Lyn****Question : [Re] Inquiry for the item from Lyn****Answer : [Re] Inquiry for the item from Lyn****Question : [Re] Inquiry for the item from Lyn****Is there available stock for Lancome Genifique Yeux
Light-Pearl 5ml Answer : [Re] Inquiry for the item from bhk****Hi, light pearl is not available at the moment. There is no restock confirmation date for now. Answer : [Re] Inquiry for the item from cha****Question : [Re] Inquiry for the item from cha****Answer : [Re] Inquiry for the item from cha****Question : [Re] Inquiry for the item from cha****Answer : [Re] Inquiry for the item from cha****Question : [Re] Inquiry for the item from cha****Answer : [Re] Inquiry for the item from cha****Question : [Re] Inquiry for the item from cha****May i know the expiry date. Thq. Answer : [Re] Inquiry for the item from ck0****Hi, expiry date for which item? Thanks Question : [Re] Inquiry for the item from ck0****Answer : [Re] Inquiry for the item from ck0****Hi, expires in 2021. Thanks Hi,
I ordered 3 bottles of Tonique Douceur but was sent the Tonique Confort instead. Please send me back the right order item.
I am still waiting for your reply.It has been 12 days since i requested for the exchange. Answer : [Re] Inquiry related return and exchange from 239****Hi, sorry about this. We will attend to the request.
Hi, may I have your order number?Thanks
(May 22, 2019 11:26)
Already answered inquiry. If you have another any question, please contact to us.
(May 22, 2019 15:19) Question : [Re] Inquiry related return and exchange from 239****Answer : [Re] Inquiry related return and exchange from 239****Hi, we will resend a full size 200ml to you. Sorry for any inconvenience caused. You will receive next week as we can only courier out on Monday. Thanks Answer : [Re] Inquiry for the item from joa****Question : [Re] Inquiry for the item from joa****Answer : [Re] Inquiry for the item from joa****Hi may I know when will you restock lancomr youth genifique 7ml? Answer : [Re] Inquiry for the item from tha****Hi, we do not have a confirmed date for now. Kindly check back in a week later. Thank you. Dear Seller.
It seems like that available shipping to japan on this product page, I couldn’t proceed order.
I have many products I want.
Thank you. Answer : [Re] 配送関連sio****様のお問合せです。Hi, this lisiting in not valid in japan yet. Let us check and up back to you soon. Thanks Answer : [Re] Inquiry for the item from Cob****Answer : [Re] Inquiry for the item from win****Question : [Re] Inquiry for the item from win****Answer : [Re] Inquiry for the item from lyp****Answer : [Re] Inquiry for the item from unt****Question : [Re] Inquiry for the item from unt****Answer : [Re] Inquiry for the item from unt****Question : [Re] Inquiry for the item from unt****Answer : [Re] Inquiry for the item from unt****Answer : [Re] Inquiry for the item from Cob****Answer : [Re] Inquiry for the item from jjw****Answer : [Re] Inquiry for the item from Cob****Answer : [Re] Inquiry for the item from yvo****Question : [Re] Inquiry for the item from yvo****Answer : [Re] Inquiry for the item from yvo****Answer : [Re] Inquiry for the item from cha****Question : [Re] Inquiry for the item from cha****Answer : [Re] Inquiry for the item from cha****Answer : [Re] Lancome - Advanced Genifique Yeux Light PearlHi,
May i know what is the expiry date for the 7ml lancome advanced genifique serum? Answer : [Re] Inquiry for the item from sen****Hi seller,
Would like to know whether you are bringing anymore Lancome - Advanced Genifique Yeux Light Pearl?
If yes, when coming?
Please reply asap. thanks Answer : [Re] stocks availableHi, we do not know of the next batch shipment date for now. Please check back again. Thank you. Hi. The mask came but the entire package was soaking wet. Not sure if the mask is even usable now that it’s probably squeezed dry. Is there anything you can do about it? :( Answer : [Re] Inquiry for the item from mel****Hi, can you show me an image of the packaging that was soaking wet and the mask that was leaked? I need to investigate so as to provide a resolution for you. We apologize for the inconvenience caused. Question : [Re] Inquiry for the item from mel****I have left a review with the picture. You can see the bubble wrap is squishy and wet and so is the mask packaging. And also the brown envelope behind it which was wet also. The original envelope can't really see as it's black on the inside. Think the packaging of the mask is leaking but I can't locate where it's leaking at. I have kept it and washed the outer covering but yet to open and see its condition. Answer : [Re] Inquiry for the item from mel****Hi, sorry i am rather confused with your statement as we have never used brown envelope for our packaging before. We use a mailer bag which is greyish in color. Can you show us an image of the brown envelope you have received. Nonetheless, we will resend it to you if there's a leak. . What is the expiry date for the UV shield ? Answer : [Re] Inquiry for the item from shl****Hi, the expiry is Dec 2020. Thank you. Hi, may i know do you have stock for Lancome Genifique Yeux Light-Pearl for eyes 5ml. Thanks Answer : [Re] Inquiry for the item from app****Hi, this is out of stock at the moment, we do not have a confirmed date for the next restock. Please check back again. Sorry about it. hi, may i know what's the color of the concealer, please? fair? ivory? beige? Answer : [Re] color of the concealerHi, the color code is 02 beige sable. Thank you. Answer : [Re] Inquiry for the item from lee****Hi I would like to ask for the Blanc Expert Melanolyser AI is it a toner or spot eraser? Thank you. Answer : [Re] Inquiry for the item from jes****Hi, this is a toner.Thank you. Hi i wanted to buy the genefique 7ml but it states not enough qty. When will restock? Answer : [Re] Inquiry for the item from han****HI, stock has been updated. Please check again. Thank you. Hi
What is the expiry for genefique advance youth activating serum 7ml and the expiry for calypso yellow color ?
Thanks. Answer : [Re] Inquiry for the item from han****Hi, the expiry for youth activating is Nov 2019 and the calyso expires in 2020. Thank you. Question : expiryMar 11, 2018 hi
when is the expiry for Advanced Genifique Yeux Light Pearl 5ml , the genefique eye cream and the mascara?
thanks Answer : [Re] expiryHi, mascara expires in Sep 2019, yeux eye cream expires in Aug 2020 and light pearl expires in Dec 2019. Thank you. Answer : [Re] Inquiry related delivery from Han****Question : [Re] Inquiry related delivery from Han****Answer : [Re] Inquiry related delivery from Han****Question : [Re] Inquiry related delivery from Han****Answer : [Re] Inquiry related delivery from Han****Question : [Re] Inquiry related delivery from Han****Answer : [Re] Inquiry related delivery from Han****Dear seller,I would like to know the expiry date for advance genifique 7ml. Answer : [Re] Inquiry for the item from pyk****Hi, it expires in Nov 2019 Hi Seller,
Which Color r u selling for UV Expert XL-Shield CC Cover ? Pls let me know b4 I place my order, thanks! Answer : [Re] Inquiry for the item from can****Hi,
The color is light beige. Hi seller,
Could you advise on the expiry or manufacturing date of Advanced Genifique Yeux Light Pearl 5ml? Still June 2018? Answer : [Re] Inquiry for the item from nin****Hi,
The manufacturing date for the current batch is Dec 16, the expiry date is 3 years after the manufacturing date. Thank you. Hi may I know what is the expiry date for the energie de vie collection? Liquid care moisturizer and water infused cream.
Thanks. Answer : [Re] Inquiry for the item from sta****Liquid care 5ml is Feb 2016, Water infused Cream is Jan 2016 Question : [Re] Inquiry for the item from sta****Hi thanks for your reply. Assuming the dates you have stated should be manufacturing instead of expiry ya.
Thanks anyway. Answer : [Re] Inquiry for the item from sta****Yes, the dates are manufacturing dates. Thank you. Question : Expiry dateDec 27, 2016 Hi seller,
Could you advise on the expiry or manufacturing date of Advanced Genifique Yeux Light Pearl 5ml? Thank you. Answer : [Re] Expiry dateHi, this expire in June 2018. When is the expired date of lancome genifique? Answer : [Re] expired dateThis expires in mid 2019. Hi...when is the expired date of energie pearl lotion? thx. Answer : [Re] expired dateHi, this is newly launched in 2016, the expiry date will be mid 2019. Hi beige or nude is u selling ? Answer : [Re] [About Item] Related InquiriesWhich item are you referring to? Hi gd day ur cc cream what's d color pls asa Answer : [Re] [About Item] Related InquiriesHi seller,
May I know country of origin about Lancom Pearl Lotion 50ml ? Answer : [Re] Lancom Pearl Lotion 50mlThis batch of Pearly Lotion is made in Japan. Dear Seller,
I'm interested in the "Adv Genifique Yeux Eye Cream-5ml" . Can I know when is it Manufactured?
Please contact me asap regarding this.
Thank U.
Yrs sincerely,
Sheila Tan. Answer : [Re] Manufacturing dateHi, this is mfr in 2015, expire in 2018 Question : Expiry dateMar 03, 2016 What is the expiry date or date of manufacture for advanced genifique Answer : [Re] Expiry datehi, I want to buy one SKII item and these Lancôme items but will I be charged shipping twice? Answer : [Re] Shipping for SKII & LancômeHi, please select the same shipping method, whether it is normal mail or qxpress, make sure it is the same for both items. And it will be considered co-shipping and you only need to pay once. :) Dear Beauty Outlet,
My name is Nette and I am the Marketing Executive of Viaven Asia, a Hong Kong based trading company specializing in Alternative Supplies in Health and Beauty care products, cosmetics and fragrances. We have access to many premium and mass-market brands and products. We are currently supplying several retailers and wholesalers across the EU and Asia, haveing built a good rapport and reputation within our client base.
Now we are able to supply the LANCOME.
Name:
3605531688986 GENIFIQUE SOIN YEUX P15ML 小黑瓶精华眼霜15ml 50(SGD)
3605533431894 GENIFIQUE EYE ESS FL20ML 小黑瓶眼部肌底精华20ml 53(SGD)
3605530740784 ECLAT TONIQUE FL200ML 亮采净肤爽肤水200ml 30 24(SGD)
3605530740722 ECLAT TONIQUE FL400ML 亮采净肤爽肤水400ml 15 33(SGD)
Please contact me with any queries and I look forward to hearing from you soon.
My Skype is nette15@outlook.com
My mail is nette(at)viaven-asia.com
Best,
Nette Answer : [Re] Supply LancomeHi Nette, thanks for the information. For future offers, you can email to sales@beautyoutlet.com.sg Question : shippingMay 01, 2015 hello,i didn't receive the goods yet,could you kindly check for me?thanks. Answer : [Re] shippingReplied per the other enquiry. hello,i didn't receive the goods yet, could you kindly check?thanks. Answer : [Re] non received itemHi, as spoken, please hold on for another week to see if Sinpost deliver it.
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 - No.1 Whitening in Asia! Lancome Blanc Expert Nuit Firming Restoring Whitening Night Cream 15ml
- Item Q&A
| Answer : [Re] Inquiry for the item from mic****
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 - Origins Best Selling Masks.*Newly repackaged! Mix and Match for best results!
- Item Q&A
| Answer : [Re] Inquiry for the item from wil****Are these items 100% authentic from Origin ? Answer : [Re] Inquiry for the item from elw****Hi, our product is 100% authentic. Thanks 1) What is the expiry date of the Drink up intensive overnight mask for 15m x 5?
2) I wanted to purchase Plantscription (powerful lifting cream - 30ml) but i cannot find it in the list. Answer : [Re] Inquiry for the item from TLC****Hi, expires in 2022 and we do not have lifting cream 30ml. Thanks hi seller, i ordered the origins mask on 30 oct and still haven’t received it (18 oct). my order number is 308840862. please advise, thanks. Answer : [Re] Inquiry related delivery from 240****Hi, we had alr mail out your order pls wait till this week as singpost might be loaded with heavy demands. Question : [Re] Inquiry related delivery from 240****if i don't receive by end of this week, do i file for non-receipt claim? Answer : [Re] Inquiry related delivery from 240****If you did not receive by end of this month pls file for non receipt claim. Thanks Hello, is self pick up no longer available at Emerald Hill? Answer : [Re] Inquiry related delivery from tin****Hi, we shifted and it'll be at ang mo kio ave 5, northstar. Thanks hi，may I know when I will get the item if I purchased today? Thx 😊 Answer : [Re] Inquiry related delivery from tet****Hi, for qxpress it will reach you within 2-4 working days. Normal mail 7-14 working days. Thanks Question : [Re] Inquiry related delivery from tet****Answer : [Re] Inquiry related delivery from tet****Hi, I saw online that there are new packagings for the masks and they come in 100ml. Are yours still in 75ml with the old packaging? Answer : [Re] Inquiry for the item from ang****Sorry, may I know which is the new packaging? The 75ml or the 100ml Question : [Re] Inquiry for the item from ang****The new packaging is 75ml. Pls refer to our listing and pictures with reviews that customer commented. Thanks Answer : [Re] Inquiry for the item from ang****Question : [Re] Inquiry for the item from ang****Hi, I noticed you do not offer store pick up anymore. I prefer this option as it is very convenient for me. Will it be an option again? Answer : [Re] Inquiry related delivery from ang****Hi, there will be a change of location. We will release the pickup option once location is confirmed. Hi seller. Is the 75ml Ginzing Mask the peel off mask or the normal wash off mask? What is the expiry date? Thanks Answer : [Re] Inquiry for the item from Sec****Yes it's peel off mask. Expires in 2022. Thanks Hi Seller, can i know when will the planscricption lifting cream be restocked? Answer : [Re] Inquiry for the item from sal****Hi, for which size? Thanks Question : [Re] Inquiry for the item from sal****30ml, i thought there is only one size? Answer : [Re] Inquiry for the item from sal****Hi, we will place for order once we receive orders. Thanks Hi, at I know where items are from pls?
Where is the packaging different from those selling in store?
75ml vs 100ml Answer : [Re] Inquiry for the item from tri****Hi, 75ml is the latest packaging and size. 100ml had alr discontinued. Thanks Hi, can I check the expiry date for following items?
1) drink up intensive mask
2) charcoal mask Answer : [Re] Inquiry for the item from nwa****Drink up intensive 75ml expires in 2021 Dec
Charcoal 75ml expires in 2021 Oct Answer : [Re] Inquiry for the item from Lon****Answer : [Re] 来自274****会员的商品咨询。Question : [Re] 来自274****会员的商品咨询。Hi, how may I assist you? 1) Rose clay mask 15ml n 75 ml - when is e expiry date ?
2) 10 min hydrating mask 15 ml n 75 ml - expiry date?
3)out of trouble mask - expiry date?
Do reply soonest as I want to buy n the quantity depends on the expiry dates. Thank you. Answer : [Re] Inquiry for the item from ste****10mins 75ml expires in 2022 May
Rose 15ml expires in 2021 October
Out expires in 2021 September
The rest we are restocking. Thanks
Answer : [Re] Inquiry for the item from fan****Question : [Re] Inquiry for the item from fan****Answer : [Re] Inquiry for the item from fan****Answer : [Re] Inquiry for the item from nct****Question : [Re] Inquiry for the item from nct****Answer : [Re] Inquiry for the item from nct****Answer : [Re] Inquiry for the item from 212****Answer : [Re] Inquiry related delivery from mar****Hi seller, will you be restocking the Ginzing peel off mask anytime soon? Answer : [Re] Inquiry for the item from hui****Hi, not at the moment. Thanks Question : [Re] Inquiry for the item from hui****I'm sorry but when will you restock Ginzing mask? Answer : [Re] Inquiry for the item from hui****Hi Ginzing mask has been restocked. Question : [Re] Inquiry for the item from hui****Answer : [Re] Inquiry for the item from hui****Answer : [Re] Inquiry for the item from Tay****Dear Seller
are your products all authentic? Answer : [Re] Inquiry for the item from eli****Hi, our products is 100% authentic. Thank you Answer : [Re] Inquiry for the item from rai****Hi, may I know when will the clear improvement - rose clay be restocked? Thanks Answer : [Re] Inquiry for the item from mar****Hi, we are currently restocking and cant foresee our next shipment. Thanks Do you still have stock for rose clay mask? I want to order. Thanks Answer : [Re] Inquiry for the item from bab****Hi, we will restock soon. Thanks Question : [Re] Inquiry for the item from bab****When will you restock? Thanks Answer : [Re] Inquiry for the item from bab****Hi, item restocked. Pls purchase while stock last. Thanks Question : [Re] Inquiry for the item from bab****I just checked and it is still out of stock. I really wanted to order. Answer : [Re] Inquiry for the item from bab****Hi, we are currently restocking.Pls wait for next batch. Thanks Hi,
What is the expiry date of charcoal mask and 10min mask?
Thanks:) Answer : [Re] Inquiry related delivery from vev****Question : [Re] Inquiry related delivery from vev****Answer : [Re] Inquiry related delivery from vev****Hi, may I know when will the clear improvement - rose clay be restocked? Thanks Answer : [Re] Inquiry for the item from pre****Hi, item restocked. Thanks Question : [Re] Inquiry for the item from pre****Answer : [Re] Inquiry for the item from pre****Hi, it probably sold out again. As we topped up in the noon. Cart no : 126379629
Order shipped on 18th april and hasnt reach me by now.
Can you please check? Answer : [Re] Inquiry related delivery from mua****We had alr mailed out your order. Pls allow more days for delivery. Thank you Question : [Re] Inquiry related delivery from mua****So when should i stop waiting? Its coming to a month already. Answer : [Re] Inquiry related delivery from mua****Yes, because last few weeks we are restocking and managed to mail out last week. Thanks for the wait. Question : [Re] Inquiry related delivery from mua****Oh okok... Den y did it says it was mailed out on 18th april? Answer : [Re] Inquiry related delivery from mua****It was automated by Qoo10. Question : [Re] Inquiry related delivery from mua****Ah okok. Btw i received it! Answer : [Re] Inquiry related delivery from mua****Cart 126385292.
I have not received. Can you check please? Answer : [Re] Inquiry related delivery from sul****Hi, we had alr mailed out your item. It could have been loss in mail if you haven reach by now. Do you want us to refund or resend it to you? Thanks Question : [Re] Inquiry related delivery from sul****Please resend. Thank you. Answer : [Re] Inquiry related delivery from sul****Sure, we will resend once item restocked. Thanks Question : [Re] Inquiry related delivery from sul****Around when? I will keep a lookout. Answer : [Re] Inquiry related delivery from sul****Hi, we had alr mailed out your item. You will probably receive it by next week. Thanks Can i know when is my items arriving? it’s coming close to a month..... Answer : [Re] Inquiry related delivery from Sha****Hi, may I have your order number? Hi expiry dates? All have ready stocks for self collection? Answer : [Re] Inquiry for the item from may****Hi , all expires in 2021. We are currently restocking. Thank you RE order: 294306519. Hi seller, i have made a purchase of 100ml drink up mask but it comes in 75ml instead. Pls refer photo. Pls advise asap. Thks Answer : [Re] Inquiry from Mon****Hi, pls refer to previous chatlog. Thank you Hi, will you guys be restocking the rose clay mask and 10 min drink up mask? Answer : [Re] Inquiry for the item from 209****Hi, not at the moment. Thanks Hi hi will you be re stocking the mask? The out of trouble n rose one ? Answer : [Re] Inquiry for the item from dol****and also the Ginseng one ?
Question : [Re] Inquiry for the item from dol****Hi, item restocked. Thanks Answer : [Re] Inquiry for the item from dol****hi hi how about the Ginzing ? are you gg to restocked?
Question : [Re] Inquiry for the item from dol****Hi, we are restocking ginzing mask. Thanks Hi Seller,
Any restock of the rose clay mask? Answer : [Re] Inquiry for the item from hmt****Hi, not at the moment. Thanks Why is the shipping rate at $11? Answer : [Re] Inquiry related delivery from Tes****Hi, we have checked it's $3.99 for Qxpress. Hi, may I know when will d rose clay mask coming in stock? Answer : [Re] Inquiry for the item from yuk****Hi, we are currently restocking the products and had also restocked the qty in listing. You may purchase now. Thank you. Expiration date of drink up overnight mask? Answer : [Re] Inquiry for the item from Aur****Hi, drink up intensive 100ml expires in 2020 July. Question : [Re] Inquiry for the item from Aur****Answer : [Re] Inquiry for the item from Aur****Hi,
The price for 2 or 1? I cant choose only 1 item? Answer : [Re] Inquiry for the item from i17****Hi, pls check the listing again. Thanks Hi,
The rose mask is 75ml or 100ml?
Thanks Answer : [Re] Inquiry for the item from Soe****rose clay mask any stock? Answer : [Re] Inquiry for the item from vic****Currently restocking. Will be in soon. Question : [Re] Inquiry for the item from vic****Answer : [Re] Inquiry for the item from vic****Hi, yes stock is in but low in stocks.
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 - KOSE SEKKISEI WHITE CC CREAM SPF50+/PA+++ - SHICARA
- Item Q&A
| Can the delivery be made after 6.30pm from Mon-Fri and on Sat anytime? Answer : [Re] Inquiry related delivery from Ire****Hi, we are unable to select delivery time. Thanks Question : [Re] Inquiry related delivery from Ire****Then if it is delivered when we are not at home, what happens then? Answer : [Re] Inquiry related delivery from Ire****If you select Qxpress they will usually call if no one is at home. Thanks Answer : [Re] Inquiry related delivery from 250****Expiry date of the CC cream? Answer : [Re] Inquiry for the item from jus****
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 - Shiseido Adenovital - Shampoo Scalp Treatment Scalp Essence !For hair growth thinning hair.
- Item Q&A
| Hi boss, can i know when will adenovital shampoo 1800ml be instock?
Thank you! :) Answer : [Re] Inquiry for the item from yix****Hi, not at the moment. Thanks Hi Seller,
When is this product available SHISEIDO ADENOVITAL SCALP ESSENCE V? I would like to place order. Answer : [Re] Inquiry for the item from cel****Hi, not at the moment. Thanks Answer : [Re] Inquiry related delivery from 244****Question : [Re] Inquiry related delivery from 244****Answer : [Re] Inquiry related delivery from 244****Hi, when is the expiry date for Adenovital shampoo 1L?
And How fast is the delivery? Answer : [Re] Inquiry for the item from moo****Hi, expires in 2021. Delivery takes up to 3-5 working days. Hi,
Your item headline says Scalp treatment scalp essence 1 litre for hair growth thinning hair for sales $51.90. But when I try to click the item type, it has scalp essence V 180ml. Where is the 1 litre one? Unless you stated wrongly?? Answer : [Re] Inquiry for the item from 243****Hi, at the item type you have to click on adenovital shampoo 1000ml. Thanks Question : [Re] Inquiry for the item from 243****Hi,
I am asking about scalp essence v 1 litre and not shampoo 1000ml. If it is only shampoo 1000ml on sale, then the heading should not be scalp essence 1 litre. Answer : [Re] Inquiry for the item from 243****Hi, scalp essence is only 180ml. We will edit the title for any misunderstanding. 1 litre is refering to shampoo. Thanks Hi I understand it’s free shipping but why in my cart it states qprime shipping is $3.99? Answer : [Re] Inquiry related delivery from joy****Hi, can you take a screengrab so that we can check for you. Thanks Does the shampoo contain sulfate & Paraben? Thanks Answer : [Re] Inquiry for the item from ea_****Hi, it doesnt contain both that you mention. For confirmation, you can check again in shiseido website. Thanks Hi what's the expiry for the Scalp Essence? Answer : [Re] Inquiry for the item from nor****Question : [Re] Inquiry for the item from nor****OK I've already placed order. Hope to receive it soon. Thanks. Answer : [Re] Inquiry for the item from nor****Question : Expiry dateJun 23, 2018 When will the products expire? Answer : [Re] Expiry dateHi, which item do you refer for expiry date? Thanks Hi there,
When will the Shiseido Adenovital Scalp Essence be restocked? Answer : [Re] Scalp EssenceHi, we have restocked the scalp essence. Thank you. Hi. Do you have the scalp essence in 1 litre? Answer : [Re] Inquiry for the item from yvo****Hi, we do not carry the scalp essence in 1 litre volume. Hi seller, when will Shiseido Adenovital Shampoo 1000ml be restocked? Answer : [Re] Inquiry for the item from bub****Hi,
The stocks will come in end Oct - early Nov. Thank you.
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 - Free Pouch With Every Purchase! Best Selling - SK-II Facial Treatment Essence 230ml
- Item Q&A
| How can i verify authenticity? Answer : [Re] Inquiry from ncl****Hi, our product is 100% authentic. You may view our reviews from our regular customers. Thanks Answer : [Re] Inquiry for the item from shi****Hi, expires in 2022. Thanks Hi
May I know the 330 FTE manufacturing date and expiry date?
Thanks. Answer : [Re] Inquiry for the item from jul****Hi, manufactured in 2019 and expires in 2022. Thanks Question : [Re] Inquiry for the item from jul****Answer : [Re] Inquiry for the item from jul****Btw, is the pouch still available? Question : [Re] Inquiry for the item from jul****Yes. It's still available. Answer : [Re] Inquiry for the item from hwe****230ml fte and 230ml clear lotion manufacturing date ? Answer : [Re] Inquiry for the item from shi****Hi, FTE 230ml manufactured in late 2018, Clear lotion 230ml manufactured in early 2019. Thanks Hi,
May I ask if item is authentic? Made in Japan? Answer : [Re] Inquiry for the item from ann****Hi, item is authentic and made in Japan. Hi seller, price reflected is not $169 as stated Answer : [Re] Inquiry for the item from tan****Hi, yes it's $169 for essence 230ml. If you select other item there is an + option price. Hi may i know what is the manufacturing date for the 230ml facial treatment essence? Answer : [Re] Inquiry for the item from 250****Hi, manufactured in 2018 Nov. Thanks
Hi, mfg date for FTE330ML? Answer : [Re] Inquiry for the item from xia****Hi, manufactured in 2018 Dec. Thanks Answer : [Re] Inquiry for the item from syl****Question : [Re] Inquiry for the item from syl****Answer : [Re] Inquiry for the item from syl****May I know manufacturing date and expired date for men facial treatments Essence. Thanks Answer : [Re] Inquiry for the item from shi****Hi, expires in 2021. Thanks Hi , Would like enquiry the "Clear Lotion" 160ml price as i saw 160ml X 3 bottle for the price of $200? Plus 1 mash pouch free gift?
Can I know the Expiry date of the "Clear Lotion"? Answer : [Re] Inquiry for the item from jt9****Hi, manufactured in year 2018 with 3 years of shelf life. Thanks Question : [Re] Inquiry for the item from jt9****Hi , thanks for your reply. Photo attached below ... the price of 200 is for 1 bottle or as from what your pages show 3 bottle? Answer : [Re] Inquiry for the item from jt9****$200 is the price for 3 bottles of 160ml Clear Lotion. Thanks Hi. Whats the expiry date for treatment essence 330ml and the manufacture date please? Answer : [Re] Inquiry for the item from cam****Hi, manufactured in 2018 and expire in 2021. Thanks Why is there still a $3.99 shipping when my cart added to more than $300 products from your shop? Please advise. Thank you. Answer : [Re] Inquiry related delivery from tin****Hi, may I know which item that you add into your cart so we can check this for you. Thanks Question : [Re] Inquiry related delivery from tin****Thanks for the reply. Think cos one of the item is under prime.. I had submitted my order - 124875040. Hope I can receive my products soon cos I’m running out. Thank you. :) Answer : [Re] Inquiry related delivery from tin****hi miss or sir ，could u pls approve my return request .thanks Answer : [Re] Inquiry related cancel and refund from yza****Hi, may I have your order number? Thanks Question : [Re] Inquiry related cancel and refund from yza****Answer : [Re] Inquiry related cancel and refund from yza****Question : [Re] Inquiry related cancel and refund from yza****Answer : [Re] Inquiry related cancel and refund from yza****you sent me together in one package.
i will also return it to u in one package
Thanks Question : [Re] Inquiry related cancel and refund from yza****Answer : [Re] Inquiry related cancel and refund from yza****order number is 288964675 Question : [Re] Inquiry related cancel and refund from yza****Answer : [Re] Inquiry related cancel and refund from yza****Hi, pls refer to previous chatlog. Thanks Answer : [Re] Inquiry for the item from 250****Answer : [Re] Inquiry for the item from aye****hi miss or sir
when will be my item shipped？
thanks Answer : [Re] Inquiry for the item from 499****Hi, may I have your order number? Thanks will there be restock of cny edition?? Answer : [Re] Inquiry for the item from 237****Hi, we are unable to restock. Thanks Answer : [Re] Inquiry for the item from sea****Question : [Re] Inquiry for the item from sea****Answer : [Re] Inquiry for the item from sea****May I know what is the expiry date for the Limited Edition and Classic for SK-II Facial Treatment Essence 230ml? Answer : [Re] Inquiry for the item from 239****Hi, the expiry for both items are late 2021. Thank you. Answer : [Re] Inquiry for the item from cha****Hi i have ordered on the 14th and today i still have not receive my item. Pls check. Answer : [Re] Inquiry related delivery from myp****Hi since i hv not receive my item, can i cancel the order? Question : [Re] Inquiry related delivery from myp****Hi, your order is already shipped out. Sorry for the long wait. You will receive it soon. Is this from Japan?
And when is date of manufacture Answer : [Re] SKII Facial treatment essenseHi, it is made in Japan and manufactured in 2018, expiry is 3 years later. Received my item but noticed the colour looks very yellowish as compared to the 75ml bottle I got from sasa. Is this authentic? Answer : [Re] Inquiry for the item from reb****Hi, SHICARA item is 100% authentic. For the colour of essence it's common to be slightly yellowish because it's fermented product and it comes in batches. Thanks Question : [Re] Inquiry for the item from reb****I had burning/stinging sensation after applying this n
my face reddened. I rotated with my bottle from sasa and I don't have that feeling anymore. Is this manufactured for sg use? I suspect the contents might be slightly different if it's manufactured for other country use. Answer : [Re] Inquiry for the item from reb****Hi, sorry to hear that but rest assured that our SK-II items are 100% authentic, which is the same as what you get over the counters. And yes it's definitely for SG use. I suggest that you stop using it and resume your regime with the sasa bottle and see if you would get the burning sensation? Question : [Re] Inquiry for the item from reb****Yes, I've already done that and ascertained it's the product I bought from u that has this sensation before writing this comment. The redness is almost immediate. Can I bring to any skii counter to enquire what could be the reason? Answer : [Re] Inquiry for the item from reb****Hi, yes you can defnitely bring it to SK-II counter to enquire. We have not encountered the redness case like yours before. Hi, just to check when will Order No. 271581311 be posted out? When will receive? Thanks Answer : [Re] Inquiry related delivery from bab****Hi, your item should be shipped out today, it takes 1-3 days for delivery. Thank you. Answer : [Re] Inquiry for the item from soo****Question : [Re] Inquiry for the item from soo****Answer : [Re] Inquiry for the item from soo****Question : [Re] Inquiry for the item from soo****Answer : [Re] Inquiry for the item from soo****Question : [Re] Inquiry for the item from soo****Answer : [Re] Inquiry for the item from soo****Question : [Re] Inquiry for the item from soo****May I know the expiry date of the Facial Treatment Essence 230ml if I order today? Thanks Answer : [Re] Inquiry for the item from bui****Hi, expire in 2021. Thanks Hi
May I know the manufacturing date and expiry of the LE packaging 230ml essence?
Thanks! Answer : [Re] manufacturing + expiryHi, limited bottle of essence manufactured on Feb 2018. Would love to purchase, please let me know when there's stock. Answer : [Re] Inquiry for the item from hcp****Hi, there's stock available for the limited edition essence. Thank you. Answer : [Re] Inquiry for the item from jan****Hi seller, can top up the limit edition Essence 230ml ? Thanks Answer : [Re] Inquiry for the item from bka****Hi, limited essence restocked. Thanks Answer : [Re] Inquiry related delivery from des****Question : About itemNov 30, 2017 Hi seller,
May I know whats the expiry date or manufacturing date for this batch of your Facial Treatment essence 75ml?
Do you have a item link which only sells 1 bottle of 75ml instead of 2 bottles?
Pls advise. Thank you. Answer : [Re] About itemHi, the manufacturing date is in 2017. Here's the 1 bottle of 75ml link. https://www.qoo10.sg/item/SK-II-SK-II-S-SIGNATURE-FACIAL-TREATMENT-ESSENCE-30ML-X-2-SPOTS-WILL/442211526 Answer : [Re] Inquiry for the item from gue****Answer : [Re] Ltd Ed RestockHi, is the new limited edition still has stock? Answer : [Re] Inquiry for the item from sam****Hi, sorry it's currently out of stock at the moment. We are restocking at the moment. Hi, may i know whats the classic fte manufacturing date
Thanks Answer : [Re] Inquiry for the item from sam****Hi, classic fte manufacturing date is July 2017. Thank you. Hello, May I know when the change destiny design of facial treatment essence back restock with sale price?
Let me know back.
Thanks Answer : [Re] Inquiry for the item from shw****Hi, thank you for your interest. Sorry, we do not have the next promotion date for now. Hi, when is the expiry date? Answer : [Re] Inquiry for the item from ali****Hi, the product expires in 2020. Thank you. Hi, what is the manufacturing date for your 230ml facial treatment essence? Answer : [Re] Inquiry for the item from 245****Hi,
We are out of stocks for this item currently. Hi I jus received two bottles of fte and they have the exact same batch code which ends with 00. I've bought skii many years and never seen it ending with 00, it's usually 01. Please clarify if your product is authentic ? Answer : [Re] Inquiry for the item from kee****Hi,
Rest assured that our products are 100% authentic. Don't worry about it. You can bring it to any SK-II counters to verify its authenticity if you wish to do so. Hope this clarifies. Thank you. Hi, do you still have the limited edition sakura version? Answer : [Re] Sakura versionHi, the sakura version is now out of stock and this design is not in production anymore. Hi i just received my sakura fte, may i know what is its manufacturing date? Answer : [Re] Inquiry for the item from inv****Hi,
The manufacturing date of Sakura FTE is Dec 2016. Hope this clairfies.
Thank you. Hi,would like to know mfr date for men's FTE.Thks. Answer : [Re] Inquiry for the item from blu****The Men FTE 230ml is mfr in Jan 2017. Hi,would like to know mfr date for men's FTE. Thks. Answer : [Re] Inquiry for the item from blu****The Men FTE 230ml is mfr in Jan 2017. Hi u have stock for the sakura essence now? Hope to get it before next sat as is a gift for mum. Thanks! Answer : [Re] Inquiry for the item from w3n****Hi, this is now instock and available for purchase. hi what is the MFG for the FTE u have now Answer : [Re] Inquiry for the item from Her****Classic FTE is mid 2016 and Sakura FTE is end 2016. Will this design be restocked soon? Answer : [Re] Sakura DesignThis will be in next week. Hello, will the sakura edition be stock? Thank you. Answer : [Re] Limited Edition Sakura EssenceHi, this item is now instock. Question : DateMar 04, 2017 Hi,
manufacture date for the 230ml facial treatment essence phoenix? How fast can I get if i pay by today? Can I get it by Tues? Im flying off on Wed.
Thanks Answer : [Re] DateIf you pay by today, qxpress will only pick up on monday and start delivery on tuesday. They may or may not deliver on tues itself, depending on their load too. But Phoenix version is restocking. red, green and regular version is available. Dear seller,
I choose the phonexic Essence but why cannot choose the gift ? Answer : [Re] [About Item] Related InquiriesOption to select which essence and 2nd product. Gift and samples are given at random. Is the limited edition blue bottle ready stock? How fast can u ship out? Answer : [Re] [About Item] Related InquiriesYes, ready stock. It will be shipped out on the next working day. Question : ExpirySep 07, 2016 Hi,
please advise the expiry or manufacture date for the 230ml facial treatment essence? How fast can I get if i pay by today?
Thanks Answer : [Re] ExpiryIf order by today, pick up by Qxpress tmr (Thu), they should start delivery on Fri. Classic 230ml version is mfr on Mar 2016 Hi,
Could you please advise he expiry or manufacture date for the 230ml facial treatment essence?
Thanks Answer : [Re] Facial Treatment Essence - 230mlBased on the batch code, it is mfr in Sep 2015. This version does not come with the mfr sticker as it is from the Butterfly series festive set. Question : WholesaleMay 17, 2016 Hi, im keen on ur skii products. I wld like to buy in bulk. U provide wholesale price? Pls gv me your contactable number or email to communicate further. I nd it ASAP. Tks Answer : [Re] WholesaleHi, for wholesale orders, you can contact us at sales@beautyoutlet.com.sg Question : EnquiryMay 15, 2016 Hi, do you have stock for the Phoenix edition FTE? Answer : [Re] EnquiryHi, the Phoenix edition is not available. Hi seller,
May I know the manufacturing or expiry date for this SKII Treatment Essence 230ml?
Kindly advise. Thank you. :) Hi, i received the item. May I know where to check the manufacturer date? Becuase i didn't see the manufacturer date sticker.
Thanks. Answer : [Re] Manufacturer dateThis item is fr set, so the mfr sticker is not there. You can check the batch code from checkcosmetic.net. Just key in the brand and batch code. This shd be 2nd half of 2015 as it is new release Hello, I'm asking about my order made on 18 Dec 2015. Can you please advise why it's not shipped yet?
Thanks,
Liz Answer : [Re] Order made in 18 Dec 2015 not yet receivedHi, sorry for the delay due to restocking. We will be cancelling the order as the restocking date has not been released to us yet. Sorry about this.
My order no is 159370800 and placed on Dec 18. Please advise status of delivery.
Jen Answer : [Re] Have not received it.Hi, sorry for the delay due to restocking. We will be cancelling the order as the restocking date has not been released to us yet. Sorry about this.
May I know what is the status of my order? When will be delivery? Answer : [Re] Long time waiting!Hi, sorry for the delay due to restocking. We will be cancelling the order as the restocking date has not been released to us yet. Sorry about this.
Dear seller,
I ordered sk2 facial treatment essence but today i received sk2 clear lotion. Can i come & exchange from.ur shop tomorrow or Wednesday?thanks Answer : [Re] Wrongly sentHi, I've replied your email Question : ShippingDec 21, 2015 Hi, my order nos. are 159340088 & 159340089. You said that my orders will be shipped out on Saturday (19/12/15), but till now still haven't ship out yet. Pls advise. Thanks. Answer : [Re] ShippingHi, sorry, this was meant to be shipped out on Sat but our packer accidentally broke the 215ml bottle. Hence we are restocking to send out. It will be sent next few days. Please let me know if i can check out, i dun mind waiting if order takes longer to arrive i just dun want seller to cancel my order because of stock inavailability because i am using cart coupon and canceling the order would mean my total fall below the needed spending to quality for cart discount Answer : [Re] Item availabilityHi, essence 215ml is not available. Essence red 230ml is ready stock and available for purchase. Hi pls let me know soon as i am trying to check out my cart Answer : [Re] Item availabilityHi, essence 215ml is not available. Essence red 230ml is ready stock and available for purchase. If i had added the item to my cart and able to check out does it mean item is available? Answer : [Re] Item availabilityHi, essence 215ml is not available. Essence red 230ml is ready stock and available for purchase. Tried to add a second bottle to cart but it says insufficient quantity? Answer : [Re] Still have stock for the original fte?Yes, it is out of stock now. Saw a review that says your item fte has no seal and expiry date-is that true? Answer : [Re] Seal and expiry dateHi, it depends on batches. Some go by batch code. And for Essence 215ml, the date is imprinted on the bottom instead of sticker. Question : ShippingDec 18, 2015 Hi, my order nos. are 159340089 & 159340088. I placed order today and status shown shipping schedule 18/12/15, which is today. Can u pls send tmr instead? Cos tmr no one at home. If u send today, most probably will be out for delivery tmr. Thanks. Answer : [Re] ShippingHi, this will be picked up by courier tomorrow. And the delivery will start on Monday. Hello there, would like to know the manufacturing dates for SKII FTE 215ml, Tender Pink and Invigorating Red 230ml. Answer : [Re] SKII FTE Manufacturing DatesHi, these are mfr June 2015 onwards Hi seller
Re: normal FTE 215ml
Dose it come with mfg date sticker? May I know the month and year of mfg? Thanks. Answer : [Re] Mfg sticker dateFTE 215ml should be mfr July/Aug 2015 Question : [Re] Mfg sticker dateThanks for fast reply. Will there be a restock for normal FTE 215ml? Answer : [Re] Mfg sticker dateHi, we have added in the qty. Will you be restocking the blue one soon? Answer : [Re] Restock blue oneRestocking is subjected to stock availability. Perhaps in the next 2 weeks. Hello,
Can you let me know the manufacture date of Pink FLOWER (not pink butterfly) edition, please?
Thank you very much. Answer : [Re] Manufacturing/Expiry date of Pink FLOWERDear seller,
Just noticed the red and pink butterfly limited edition is out of stock, will you have more stock? Thank you! Answer : [Re] Pink and red butterfly restockYes, we are restocking. We have adjusted the qty so you can make the purchase. Dear seller,
Just wondering will you have the pink butterfly 230ml FTE restock? If yes, when will that be? Thank you a lot for answering my question. Answer : [Re] Pink butterfly restockHi, the pink butterfly is in, but limited qty, so need to buy it before it is gone. Would like to know when will I be receiving the goods?
Order no 154250796, 2 bottles of SKII treatment essence 215ml. Thank you Answer : [Re] Order no 154250796Hi, this will be shipped out on monday. Question : [Re] Order no 154250796Thank you for your reply. Any chance to del by this Sun? Answer : [Re] Order no 154250796Qxpress do not deliver on Sunday. Question : [Re] Order no 154250796Is it confirm will be del on Mon as everybody is working . I need to arrange my family member at home. Thank You. Answer : [Re] Order no 154250796Hi, shipped out means Qxpress will pick it up. And delivery will be 2-3 days after they pick up. Question : [Re] Order no 154250796Pls help to deliver on Tue. Thank You. Answer : [Re] Order no 154250796Hi, Qxpress will pick up this item today. Hi,
I have not received the item for the above order. Has it been delivered? Please advise the ETA of the item. Thanks. Answer : [Re] Order 151094511Hi, there is a delay due to restocking and you should be receiving it early next week. Question : urgentAug 27, 2015 Kindly advice as they state that item is in the failrd store. Answer : [Re] urgentHi, I will call Qxpress to call you before redelivery to ensure someone is in. Dear seller,
I bought SK2 FTE on 20 Aug 2015. My cart no is 96815543 . I would like to know when will you be shipping the itemas its already been long since i bought the item. Answer : [Re] Product ShippingHi, this will be sent out tomorrow. Hello I purchased SKII product from Qoo10, i made payment, the page showed a message that the payment is being processed. I waited and waited and nothing processed.
So i closed the page and checked my bank account and it showed that the amount has been reserved to be deducted. can you please check on your side and get back to me.
Appreciate your prompt reply. Answer : [Re] Urgent: paid for Item and didnt get receiptHi, if the amount has not been deducted, the transaction will be pending and I won't be able to see the buyer's name and details. Please see if this appears under your orders and let me know the order number or buyer's name. At the bestseller page, the price is $99. When clicked, your price is $126.78? Answer : [Re] why is the price differenceHi, the bestseller page only get refreshed every few hours. You are probably seeing old data on the best seller page. $99 was promotional price which ran earlier yesterday and promotion has ended. Question : about itemAug 20, 2015 May I know the bottle is plastic or glass ? thank you. Answer : [Re] about itemHi, 215ml is in glass bottle, 330ml is plastic bottle. since the limited edition had been sold out, can I check what is the manufacturing date for the normal edition? Answer : [Re] Manufacturing dateHi,
May I know the manufacturing date for the PInk FTE?
Thanks Answer : [Re] Manufacturing date for FTE (Pink Flower)Hi,
Please let me know when will the promotion end for this SK II facial treatment essence .
Regards Answer : [Re] SK II Treatment Essence 215mlHi, this is on a while stock last basis and we are unable to determine the promotion end date at this point. Question : itemMay 13, 2015 Hi!item order on friday !till today havent received ! Pls check for me ! Answer : [Re] itemHi, this item is pending pickup by Qxpress. hi, if shipping estimated 9 may means its out to deliver already or its still processing? Answer : [Re] cart no: 94696855Hi, shipping 9 May means it is ready for pick up by Courier and they will usually take 2-3 days for delivery. Hi Is self collection available? Answer : [Re] self collectionHi, we do not conduct self collection due to our tight schedule. Hi, which local distributor is this from? If I order on Monday, possible to receive by Thursday? Answer : [Re] Local distributorHi, this is imported by P&G, with their sticker on the box. If order is made on Monday, it will be picked up by Tuesday but I won't be able guarantee that courier will send by Thursday as it is out of our control. Question : [Re] Local distributorHello,
Possible to self-collect to be in time for Mother's Day.
Thank you. Answer : [Re] Local distributorHi, we don't do self collection at this point in time due to our tight schedule. Question : [Re] Local distributorHi,
Ohhh, okay. Then maybe I'll give it a miss. Worry that I might not be able to get it in time for Mother's Day.
Thank you! Answer : [Re] Local distributorHi, what is expiry date for the flower limited edition? Answer : [Re] Expiry date for limited editionHi, this is mfr on feb 2015 and expire 3 years later. Question : FTEApr 25, 2015 Answer : [Re] FTEHi, all our products are authentic. All SK-II products are from local wholesalers and come with the importer sticker.
|
 - Reveals youthful radiance and smoother skin in just 7 days!! - Lancome Advanced Genifique Serum
- Item Q&A
| Hi Seller
So only 30ml is the new formula?
what about 75ml?
Thank You Answer : [Re] Inquiry for the item from 233****Hi, yes it's new formula too. For lancome genifique ,May i know if this is the new or old formula? Answer : [Re] Inquiry for the item from tha****Hi, the 30ml variant is the new formula. Thank you. Hi may i the manufactured date of your Lancome Advanced Genifique Serum and also the light pearl eye serum. Answer : [Re] Inquiry for the item from ann****Hi, genifique 75ml mfg in 2019 Feb. Light pearl currently out of stock. Question : [Re] Inquiry for the item from ann****Thank you your reply. but why the genifique light pearl eye 20ml still in available (qty:20) for selection while you told out of stock? Answer : [Re] Inquiry for the item from ann****Question : [Re] Inquiry for the item from ann****hi like to puechase the 75ml new advanced genifique serum & light pearl eye serum. is your stock arrived? Answer : [Re] Inquiry for the item from ann****is your new advanced genifique serum WITH "Microbiome science"? Question : [Re] Inquiry for the item from ann****The 30ml variant is the new one. 75ml is the previous edition. Thank you. Answer : [Re] Inquiry for the item from lil****Hi, SHICARA product is 100% authentic. Thanks
Hi, is the Genifique Serum the old or new version? Answer : [Re] Inquiry for the item from Soo****This is the current version. For new version there's no news of it. Thanks I intend to order this together with 4 or 5 other items from Estée Lauder & Kiehls . Pls adv can you arrange shipping to China ? Thks Answer : [Re] Inquiry related delivery from alb****I intend to order these items:
Lancôme Advanced Genifique x 2 bottles.
Lancôme Genifique Yeux x 2 bottles .
Estée Lauder Advanced Night Repair Eye Complex .
Kiehls Hydro-Plumping Serum Concentrate .
Total : 6 items Question : [Re] Inquiry related delivery from alb****Can you give me page of items that you would like to purchase and I will check for you. Answer : [Re] Inquiry related delivery from alb****Hi , you mean take a picture of the items I want to order ? Question : [Re] Inquiry related delivery from alb****Do you have stock of the above 6 items ? Answer : [Re] Inquiry related delivery from alb****May I have the size for this two item?
Lancôme Advanced Genifique x 2 bottles.
Lancôme Genifique Yeux x 2 bottles (Eyecream?)
For estee lauder and kiehls we do not have. Thanks Question : [Re] Inquiry related delivery from alb****Advanced Genifique 100ml ( face ) ( or 75 ml ?)
Genifique Yeux ( eyecare ) 20ml ( only 1 size right ?) Answer : [Re] Inquiry related delivery from alb****Question : [Re] Inquiry related delivery from alb****Answer : [Re] Inquiry related delivery from alb****Both items we have for 2pcs.
Genifique Yeux Light Pearl 20ml
Advanced Genifique 75ml Question : [Re] Inquiry related delivery from alb****Is this Kiehls Line-reducing concentrate available ? Answer : [Re] Inquiry related delivery from alb****Question : [Re] Inquiry related delivery from alb****I want to combine & ship together . Pls work out the prices & shipment costs .
How do I proceed to order ? Answer : [Re] Inquiry related delivery from alb****You may order in Qoo10, prices is in the listing. Thanks Question : [Re] Inquiry related delivery from alb****Answer : [Re] Inquiry related delivery from alb****Did you confirm these can be sent to China address ? Is the courier charges also inclusive or hv to be paid separately? Question : [Re] Inquiry related delivery from alb****Seperately. There might be a charge when item reach custom and customer will have to pay for it. Thanks. We will have to check the listing before you purchase. Answer : [Re] Inquiry related delivery from alb****Question : [Re] Inquiry related delivery from alb****May i know the manufactured date and expired date for Lancome Advanced Genifique Youth Activating Concentrate - 75ml? Answer : [Re] Inquiry for the item from sie****Hi, manufactured in 2018 and expires in 2021. Thanks May i know the manufactured date and expired date for Lancome Advanced Genifique Youth Activating Concentrate - 30ml? It is come with the box right? Answer : [Re] Inquiry for the item from sie****Hi, yes it comes with the box, it is manufactured in Aug 2018 and expires 3 years after manufacturing date. Thank you. Hi seller, will you be running a daily deal anytime soon? I missed the last one thanks. Answer : [Re] Inquiry for the item from joi****Hi, not at the moment. Thanks hi seller
can genifique serum be used on eye area?
thanks Answer : [Re] Inquiry for the item from fay****Hi, not recommnded to be used on eye area. There's a genifique eye cream for eyes area. Question : [Re] Inquiry for the item from fay****Answer : [Re] Inquiry for the item from fay****Dear seller,
What is the expiry date for the 20ml serum without box? Answer : [Re] Inquiry for the item from jac****Hi, I received the item but don't see the item expiry date anywhere. May i know how to check ? Answer : [Re] Inquiry for the item from win****Answer : [Re] Inquiry for the item from liv****May i know the manufactured date and expired date for Lancome Advanced Genifique Youth Activating Concentrate - 75ml?
Thank you. Answer : [Re] Inquiry for the item from 234****Hi, 2018 manufactured and expire in 2021. Thanks Answer : [Re] Inquiry for the item from yuq****Question : [Re] Inquiry for the item from yuq****Answer : [Re] Inquiry for the item from yuq****Question : [Re] Inquiry for the item from yuq****Answer : [Re] Inquiry for the item from yuq****Answer : [Re] Inquiry for the item from KRI****Answer : [Re] Inquiry for the item from dre****Answer : [Re] Inquiry for the item from dre****The option without box, isit tester set? Authentic product? Answer : [Re] Inquiry for the item from pre****Hi, yes it's authentic just that it comes without box for 20ml. Thanks
|
 - Japan Cosme No.1 Mask! Minon Amino Moist Mask -dries up fine lines and wrinkles highly moisturising
- Item Q&A
| What is the expiry date of the whirening mask? Answer : [Re] Inquiry for the item from aqu****Hi, expires in 2020 Oct. Thanks Hello,
May I know will u be restocking for Clear Wash powder? Answer : [Re] Inquiry for the item from mix****Hi, item restocked. Thanks Hi,
May I know when will the Minon Amino Moist Mask be restocked?
thanks Answer : [Re] Inquiry for the item from nug****Hi, item restocked. Thanks Hi seller, can check what is the longest expiry date of the masks? Intend to buy more to stock up first :) Answer : [Re] Inquiry for the item from van****Question : minon maskJun 16, 2018 Is it only limited of 2 boxes per customer? Answer : [Re] minon maskHi, yes it's limited to 2 for this offer. Dear Seller,
I have purchased one unit of Minon Mask (22mLx4) on 24th May (Cart no. 119021171) and another unit of Minon Mask (22mLx4) on 25th May (Cart no. 119021464). So far I have only received one box of the mask but both of the items are shown to be delivered in Qoo10 website.
Could you please send one more box for me or refund me?
Thank you. Answer : [Re] Missing ItemHi, it could have been in another parcel as we might ship out seperately. Pls allow more delivery days. Thank you. Answer : [Re] Inquiry for the item from lol****Hi, What is the expiry date of the minon mask? Answer : [Re] Inquiry for the item from ssj****Hi, it expire on 2020 Jan.
|
 - Forget about fake eyelashes! AVANCE Lash Serum Ex
- Item Q&A
| Have u changed address fm cuppage? Answer : [Re] Inquiry for the item from kse****Yes. We changed to Northstar at Angmokio. Would this cause darkening near eye like dark rings? Most eyelash growth serums have this side effect Answer : [Re] Inquiry for the item from via****Hi, there is no side effect for this serum but it still depend on individual skin condition. Thanks Answer : [Re] Inquiry for the item from tan****Answer : [Re] Inquiry for the item from guc****Can breastfeeding mums use this? Answer : [Re] Inquiry for the item from doo****Hi. Is this product for eye lash only or can use for eyebrow too? Thanks Answer : [Re] Inquiry for the item from ac_****Hi, it's for lash and no harm trying on the brow as it helps to strengthen and lengthen. Thanks Hi may i know what is the expiry date? Answer : [Re] Inquiry for the item from san****Question : [Re] Inquiry for the item from san****Answer : [Re] Inquiry for the item from san****Hi seller, I've rec'd my item today but can't seem to find the expiry period, can you advise when is the expiry period n where it is stated pls? Tks. Answer : [Re] Inquiry for the item from est****Hi, the expiry is Feb 2020. Thank you. Can teenage use this product? Answer : [Re] Inquiry for the item from may****Hi, yes teenagers can use it, there is no age requirement for this product. Thank you. Question : [Re] Inquiry for the item from may****Answer : [Re] Inquiry for the item from may****
|
 - Lancome Juicy Shaker - Shake it Twist it Love it! Lancome Matte Shaker - Liquid Lipstick
- Item Q&A
| Answer : [Re] Inquiry for the item from din****Question : Expiry dateJul 06, 2018 May I ask what is the expiry date for 'Lemon Explosion'? Answer : [Re] Expiry dateHi, for lemon explosion shelf life left with 7months. Expire on 2019 Feb. Not recommended to keep after purchase. Thanks Question : [Re] Expiry dateAnswer : [Re] Expiry dateAnswer : [Re] Inquiry for the item from lon****Hi. Will you be re-stocking Mango Wild? Answer : [Re] Inquiry for the item from rea****Hi, this is pending restock at the moment. Please check back in a few days. Thank you. Hi, could please take care to send the CORRECT COLOURS - 300,301,303,372. As this order is meant as a gift. Many thanks :) Answer : [Re] My Order#244686676, 244686677, 244686678, 244686679Hi, thank you for your purchase. Will take note of this. My order no is 194068869.
I have written earlier to request for refund. 4 December 2016, the seller finally contacted me and apologized for
the missing item due to some unforeseen situation. She agreed to send the item to me within 3 - 5 days.
I am glad to received her call and will notify you if I require any further assistant.
Thank you. Question : 194068869Dec 02, 2016 Ordered on 11 Nov 2016. Status was updated as delivered on 15 Nov 2016 but I did not received the item.
Made a non receipt claim and you acknowledged. But until now I still did not received the item.
Have been writing to you for status update since 27 Nov 2016 and have not received any reply.
I would like to know what happened. After waiting for 2 weeks, the Mango Wild Juicy Shaker is still not delivered. Please update the status. Purchased and paid for 2 items, Lancome Juicy Shaker and Street Sleek Mini Slant Tweezer.
But only 1 item is found in the parcel (see photo), Lancome Juicy Shaker is missing, only the tweezer is in the parcel.
Please check and deliver the item to me. Thank you. Answer : [Re] Item not deliveredHi, so its short of Mangoes Wild right? We'll resend this to you
Question : [Re] Item not deliveredIt has been more than 10 days and I still have not received the Wild Mango Juicy Shaker. Please update me with the status. Ordered item on Nov 13, until today still no tracking number provided and seller is not responding to multiple queries through qtalk Answer : [Re] Item ordered but not shipped after >1weekHi, this is not via Qxpress and therefore, the tracking number will not be shown in the system. This is already with courier and you should be receiving it the next 2-3 days. Hi it has been 6 days, no tracking number. Please advise thank you. Answer : [Re] Opted for Qxpress but why no tracking numberHi, this is the tracking number 28fe4b2f7f and courier company is parcel express. The parcel is with them. Purchased and paid for 2 items, Lancome Juicy Shaker and Street Sleek Mini Slant Tweezer.
But only 1 item is found in the parcel (see photo), Lancome Juicy Shaker is missing, only the tweezer is in the parcel.
My cart no is 106486215. Please check and deliver the item to me. Let me know if more information is required.
Thank you. Answer : [Re] Item not deliveredHi, so its short of Mangoes Wild right? We'll resend this to you
Hi! Does shipping method 'others' refer to normal mailing? Thanks! Answer : [Re] Normal mail?This is other courier service. Question : Expiry DateOct 09, 2016 Hi, could you please let me know the expiry date for this item? Considering to get a few for christmas present. Will there be a re-stock for other colours like lemon explosion? Hope to hear from you soon. Answer : [Re] Expiry DateHi, some of the colours have been restocked. But those limited edition colours will not come in again. As for expiry, these expire in 2019, depending on the colour. Question : Check stockAug 10, 2016 will u all restock cherry symphony ? Answer : [Re] Check stockYes, we will restock this. However, the promotion will be over. Question : [Re] Check stocknotes, promo till when ? anymore promo ? Answer : [Re] Check stockThe promo will end today. And the next promo is not planned yet. hi, is the current berry in love same as the last time OOS berry in love? I realise the item description was a bit different.., thanks Answer : [Re] Berry in loveYes, it's the same berry in love. Hi, I would like to order berry in love. but can't find it in ur list.Would u tell me if u have berry in love in stock? Answer : [Re] Berry in loveHi, this has been updated and ready for purchase will you restock for berry tale? Answer : [Re] restock for berry taleYes, stock will be in tmr hi do you restock berry in love? Answer : [Re] restock berry in loveYes, will be restocked next 2 weeks. Question : [Re] restock berry in loveHi I just saw a pop up notification informed in stock already, but can't find here, just to confirm, it will be in stock 2 weeks later right? Question : ResendJul 12, 2016 Hi I can't reply so I send another inquiry. Please resend. Thank you. Answer : [Re] ResendQuestion : [Re] ResendThank you for your prompt response Question : DeliveryJul 12, 2016 Hi. Is the earliest delivery on the 19th Jul? Can u confirm pls. I have made my payment on the 7th for 2 units.
Thanks. Answer : [Re] DeliveryHi, sorry for the delay. This will be picked up by Qxpress tmr. Cart number: 103631946 ordered since last week Answer : [Re] When is my order gonna arrive?Hi, you should be receiving it by mid next week as this will be picked up by Qxpress these 2 days.
Question : [Re] When is my order gonna arrive?Hi. I received this pic from my helper. Are you sending my order separately or should I be worried? Thx Answer : [Re] When is my order gonna arrive?There should be 2 pc based on your order. If you only receive one that means there is 1 outstanding piece. We will resend to you. Question : Check stockJul 09, 2016 Hi Seller, no more cherry symphony ? Answer : [Re] Check stockHi, this will be in next week Hi.
have ordered 3 juicy shaker on 3/7/16 and till now still have not receive them yet.
please advise. thank you. Answer : [Re] Cart no. : 103651083Hi, there was a delay with the shipping and will be sent out next 2 days. Question : orderJul 06, 2016 Hi i ordered on 3rd july but till now the status is still shipping requested??? Answer : [Re] orderHi, you should be receiving it by mid next week as this will be picked up by Qxpress these 2 days.
Answer : [Re] Authentic?Yes, authentic. It comes with original box packaging. However, please cancel order and buy from another listing as that is on promotion: http://list.qoo10.sg/item/LANCOME-NEW-LANCOME-JUICY-SHAKER-SHAKE-IT-TWIST-IT-LOVE-IT-IN-13-DELECTABLE/474987267 Question : [Re] Authentic?Please proceed with delivery ASAP. The other listing is not on time sale so I can use my coupon. Thanks. Question : RestockJul 04, 2016 Hi
Will the following colours be restocked?
the 381---Mango---MANGOES-WILD
352---Watermelon---WONDER-MELON
Thank you Answer : [Re] RestockYes, it will be restocked next week. hi, after your expensive shipping fee, it costs about the same as changi airport duty free price. not worth it. Answer : [Re] too expensiveShipping is standard Qxpress rate. Question : Restock?Jul 03, 2016 Hi, when will you be restocking watermelon wonder melon? Answer : [Re] Restock?Hi, the qty has been topped up. Question : [Re] Restock?Hi, thanks for informing. I have made my purchase :) Question : ColourJul 03, 2016 Hi
I like hot pink. Which colour is hot pink? Answer : [Re] Colour372 - Berry Tale. For more precision colours, you can check the lancome USA site. Singapore only have 13 colours: http://www.lancome-usa.com/juicy-shaker/1000698.html?dwvar_1000698_color=341%20Bohemian%20Raspberry&cgid=makeup Question : Mint to beJul 01, 2016 Hi, you don't have mint to be? Thanks Answer : [Re] Mint to beThis version is currently unavailable yet.
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 - Origins Ginzing Refreshing Eye Cream 15ml
- Item Q&A
| Hi, I received the product but no expiry date indicated anywhere ? Pls advise.
Is this,an authentic products ?
Thanks Answer : [Re] Inquiry for the item from sie****Hi, our product is 100% authentic. Can you take a picture of the product's batch code sso we can check for you. Thanks Answer : [Re] Inquiry for the item from 238****Hi, this expires in 2021. Answer : [Re] Inquiry for the item from juz****Question : [Re] Inquiry for the item from juz****Answer : [Re] Inquiry for the item from tha****Answer : [Re] Inquiry for the item from li.****Order 124796338 not yet received. Please confirm if is shipped out else status is now set to Delivered. Answer : [Re] Inquiry related delivery from jea****Hi, pls refer to previous chatlog. Thanks Saw this morning on Qoo10 email that your price is 26.9$ but when i click your link why the price is 32.65$ ? Answer : [Re] Inquiry for the item from 239****Hi, we checked and it's 26.90. Do you mind sending us the link that you click? Thanks
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 - Lowest Price Highest Value. Shiseido Adenovital Shampoo 1800ml Refill - Hair Loss Control
- Item Q&A
| Answer : [Re] Inquiry for the item from jun****This is for 1000ml or 1800ml? Picture.show 1800ml but option shows 1000. Answer : [Re] Inquiry for the item from eli****Hi, sorry for the confusion. The 1800ml refill is no longer in stock. Answer : [Re] Inquiry for the item from jlo****Question : [Re] Inquiry for the item from jlo****Answer : [Re] Inquiry for the item from jlo****Hi. I don't want any add on but can't select none at the second line? Answer : [Re] Inquiry for the item from csl****I want to buy the 1800ml shampoo refill but could not choose none for add-on. Question : [Re] Inquiry for the item from csl****Hi, i saw your purchase. So everything is good now? Answer : [Re] Inquiry for the item from csl****Yes, but I had to buy it at a higher price from another link. 😥 Question : [Re] Inquiry for the item from csl****Hi , may I know the expiry date of th shampoo please . Thank you Answer : [Re] Inquiry for the item from kie****Hi, expiry is in 2021. Thank you.
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 - Skinlycious Hydrator Serum 30ml
- Item Q&A
| Hi. May I know the expiry date for this serum? Answer : [Re] Inquiry for the item from lav****Hope it’s not September 2019 Question : [Re] Inquiry for the item from lav****Hi, expires in 2022 July. Thanks Hi, what’s the expiry date of the hydrator serum? Thank you. Answer : [Re] Inquiry for the item from s2m****Hi. the expiry is Sep 2019. Thank you.
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 - Senka Perfect Whip Series - No.1 Facial Cleanser In Japan!
- Item Q&A
| Hi Seller, may I know when will I receive my two orders no. 309088769 and 309088770 which i have purchased on 31 Oct 2019. Please advice. Thanks. Answer : [Re] Inquiry related delivery from joy****Hi, we had alr replied in your previous chatlog. Pls refer.
Hi, it could have been loss in mail. We will proceed to resend your order. If you happened to receive 2 parcels by end of this month pls kindly inform us. Thanks for your patience.
I ordered since 8 nov, havent receive till now. May i know when will it be received? Or else please cancel Answer : [Re] Inquiry related delivery from Dum****Pls send us your order number, thanks Question : [Re] Inquiry related delivery from Dum****Answer : [Re] Inquiry related delivery from Dum****Question : [Re] Inquiry related delivery from Dum****Hi, we had alr mailed out your order. Pls allow more days for delivery till monthend. If you still did not receive your parcel pls file for non receipt claim and we will proceed with refund. Thanks for your patience. Hi boss,would like to informed you that order 307936585- 86 did not arrive!Thank you! Answer : [Re] Inquiry related delivery from blu****Hi, your order has already been shipped out. Unfortunately, singpost is not trackable. Please allow more days for delivery and check your letterbox for the item.
Question : [Re] Inquiry related delivery from blu****Thanks for your revert.Oh yes been waiting desperately because my mum's order which was exactly same as mine,4tubes in total reached her last week but till today,12/11,mine has not arrive still!Indeed very worrying... Answer : [Re] Inquiry related delivery from blu****Hi, just to confirm that your mum has received hers? Is it purchased under same account? Question : [Re] Inquiry related delivery from blu****Nope...It was under Wendi's...Mine is Anita Seah...She ordered 4 tubes and I another 4 tubes but right now only received 4 tubes not 8 tubes?? Answer : [Re] Inquiry related delivery from blu****My order no is 307936585-86. Question : [Re] Inquiry related delivery from blu****My mum's order is 307936760-61...which she has received.Yes both of us under same living address.So what actually happened?Did you not ship out my 4 tubes,2white and 2 pink which is why till date I did not received?? Answer : [Re] Inquiry related delivery from blu****We have no control over how singpost manages their delivery. But i assure you that it was sent out. It doesn't make sense to just send out your mum's order and not send out yours. Buyers are getting their orders delivered already based on our reviews. There might be heavy demand on Singpost during sales period. Your patience is appreciated. Thank you. Question : [Re] Inquiry related delivery from blu****Waited till today but still did not arrive! Answer : [Re] Inquiry related delivery from blu****So far we have not received any return of the senka orders. If you did not receive it by early next week, then you contact Qoo10 for a refund. Question : [Re] Inquiry related delivery from blu****Hi boss,items still did not arrive !! Answer : [Re] Inquiry related delivery from blu****Sorry to hear that, can you contact Qoo10 for refund ? Question : [Re] Inquiry related delivery from blu****Hi dear boss,Order 307936585 was refunded but order 307936586 was not?I did not receive both orders which consisted of 4 tubes! Thanks Answer : [Re] Inquiry related delivery from blu****Hi, we did not receive any non receipt claim for order 307936586. Please check on your end. Thank you Hello seller i want to ask what happened my order almost one month I never recive .thanks Answer : [Re] Inquiry for the item from Shi****May I have your order number? Thanks Hello seller may I know when will u be shipping out the item? Thank you very much Answer : [Re] Inquiry for the item from lim****Hi, may I have your order number? Thanks Ordered abt 3weeks ago. Yet to receive the items.
Tks. Answer : [Re] Inquiry related delivery from sck****Pls send us your order number. Thanks Question : [Re] Inquiry related delivery from sck****Hi. My cart no is 130330975.
Tks. Answer : [Re] Inquiry related delivery from sck****Hi, your order had alr mailed out last week due to overwhelming orders. Pls allow more days for delivery. Thank you Hi Seller, I ordered on 27 Oct 2017, till now I still not receiving my order. Can you check, pls.
My order no is 308527241. Thank you. Answer : [Re] Inquiry for the item from lhc****Hi, we had alr mailed out your order. It could have been loss in mail. Pls file for non receipt claim. Thank you. Dear seller, please advise the delivery status on my order number 130289017? I ordered Senka Perfect whip Cleanser (collagen) + Senka perfect whip cleanser (white) on the 25th Oct but till today have not received it. Answer : [Re] Inquiry related delivery from lux****Hi, we apologize for the delay. There is heavy demand on Singpost due to sales period. If you did not receive it by early next week, you can file for non-receipt claim. Hi seller, I have not received my items. Purchase made on 27 Oct, order number 308542620 under one for one promotion. May I know when did the item being sent out? Any proof like picture of parcel? Answer : [Re] Inquiry related delivery from lin****Hi, unfortunately we do not take photos of Singpost package, your order was already shipped out on 04 Nov. Please note that there is no tracking available for Singpost and Singpost might take up to 13 working days based on our experience. Please check letterbox daily. Thank you.
Hi i thought there is supposed to be 1 for 1. But somehow the 2nd option is taken out. Please advise Answer : [Re] Inquiry for the item from yoo****Hi, please note that the 1 for 1 was a promotion and it has ended. Hi seller
, can you explain that how all my item 9nyl have 1/2 bottle of it? It definitely nto a 100g cleaner. I go a 60g cleaner and it actually heavier than your 100g. Please exchange actual 100g item. Or refund. Thank you. Please check what happens to your item, I buy 4 pcs, 3 pcs are lesser and 1 pcs seem a bit normal but still not more than 60%. Answer : [Re] Inquiry related return and exchange from Kho****Hi, all products these days are machine measured. Your 60g cleanser can be heavier due to the packaging (material) etc. If you happen to have a kitchen scale, you can try to weigh them. Based on your claim, i don't think an exchange will resolve this as we will be sending you the same item. So it's best to return to us for a refund. Thank you. Answer : [Re] Inquiry for the item from jq_****Hi, which type of senka are youreferring to? Hi seller, what is the ingredients of the face cleanser. Answer : [Re] Inquiry for the item from jq_****Hi, which type of Senka cleanser you referring to? Answer : [Re] Inquiry for the item from ila****Dear seller, May I know the country of origin? Answer : [Re] Inquiry for the item from lux****Hi, what is the expiry date of each product? Thank you Answer : [Re] Inquiry for the item from Jen****Hi, expires in 2021. Thank you. Hi, what is the expiry of each product? Thanks. Answer : [Re] Inquiry for the item from inv****Hi, expires in 2021. Thank you. Hi, i want to receive via normal mail but it didnt allow me to. Pls advise. Thanks. Answer : [Re] Inquiry related delivery from kay****Hi, pls refresh. We had alr check and it's able to ship via normal mail. Thanks Hi how to option for self collection?? Answer : [Re] Inquiry for the item from wes****Hi, there is no self collection for this promo. Thanks
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 - Deonatulle Soft Stone Deodorant - No.1 Deodorant/Antiperspirant. Sara sara cream foot perspirant.
- Item Q&A
| When would the female soft stone deodorant be restocked? Answer : [Re] Inquiry for the item from lov****Hi, will it stain on white clothes after using? As market deodorant will have yellowish or grey stain seen on white clothes armpit area. Answer : [Re] Inquiry for the item from jia****Hi, we personally tried on and there is no stain on white clothes. Thanks Dear seller, I bought two but only receive one Answer : [Re] Inquiry for the item from i_j****Sorry about this. We will resend the other pc to you.
Hi, may I have your order number for your previous order? Thank you
(May 22, 2019 11:26)
Already answered inquiry. If you have another any question, please contact to us.
(May 22, 2019 15:19) Hi,
Can the Sara Sara cream use for sweaty palms?
Will it reduce or stop the sweating? Answer : [Re] Inquiry for the item from fio****Hi, it's formated to be use only on foot. Would not recommend you to use it on your palm. Thanks Question : [Re] Inquiry for the item from fio****Hi, i already cancel my order before you mailed out, can you collect back your item and refund me, tks Answer : [Re] Inquiry for the item from fio****Hi, we will contact you via whatsapp. Thanks Please advise what is the expiry date for Deodorant (Female) and Sara sara cream foot. Answer : [Re] Inquiry for the item from que****Hi, both expire in 2021 May. Thanks Answer : [Re] Inquiry for the item from sno****Hi, there is no age restriction for this product. Thank you. hi will the deodorant cause dark underarms after prolong use? Answer : [Re] Inquiry for the item from sha****Hi, it does not as this is made of natural alum stone. No artificial ingredients that cause darkening of underarms. Thank you. Answer : [Re] Inquiry for the item from neo****Answer : [Re] Inquiry for the item from ela****Answer : [Re] Inquiry for the item from Jon****Answer : [Re] Inquiry related cancel and refund from myp****When is the expiry date for female? Answer : [Re] Inquiry for the item from jje****Hi, the expiry date is Jan 2020. Hi seller,
What is the difference between male and female for this deodorant? Answer : [Re] Female and MaleHi,
The male version contains herbal extracts, spearmint oil on top of female's formulation. Hope this clarifies. Thank you. Hi when is the stock coming in for female? Answer : [Re] [About Item] Related InquiriesHi, stock has been topped up and available for purchase. Hi when is the stock coming in for female? Answer : [Re] [About Item] Related InquiriesHi, stock has been topped up and available for purchase. Does it contain aluminum? Answer : [Re] [About Item] Related InquiriesYes, however, the aluminum in crystal deodorant stones is a different type of compound known as an alum, the most common form being potassium alum, also known as potassium aluminum sulfate. Hi I would like to know when can I receive my items if I place my order today? Answer : [Re] [Shipping] Related InquiriesHi, this is ready stock so we ship out next working day upon receiving order.
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 - Kiehls Travel Size Special! - Cleanser Toner Moisturiser Serum..
- Item Q&A
| Answer : [Re] Inquiry for the item from hyz****Question : [Re] Inquiry for the item from hyz****Answer : [Re] Inquiry for the item from hyz****Answer : [Re] Inquiry for the item from wwh****Question : [Re] Inquiry for the item from wwh****Answer : [Re] Inquiry for the item from wwh****Question : [Re] Inquiry for the item from wwh****Hi, when will the Clearly Corrective Dark Spot Solution 4ml restock? Answer : [Re] Inquiry for the item from SIA****Hi, not at the moment. Thanks Kiehls pouch still available for purchase of this product? Answer : [Re] Inquiry for the item from tau****Hi, no more pouch. Thanks Answer : [Re] Inquiry for the item from jin****Item received but u did not send the free pouch. When will u send ? Answer : [Re] Inquiry from chi****Hi, it's while stock last. Thanks! Answer : [Re] Inquiry for the item from mis****Hi
When are the travel sizes calendula cleanser n toner upcoming ? Answer : [Re] Inquiry for the item from cer****Hi, sorry i don't get your question. Are you asking on the next promo? How to select the 3 options if my choice? Is your offer for 3 samples of same product only? Answer : [Re] Inquiry for the item from bes****If it's out of stock you wont be able to select. Thanks Answer : [Re] Inquiry for the item from pra****hi,
still have stock for calendula toner? Answer : [Re] Inquiry for the item from 260****Hi, it's out of stock and we cant foresee our next shipment. Thanks hi，when will restock for calendula toner?
Thanks Answer : [Re] Inquiry for the item from mik****Hi, not at the moment as we cant foresee our next shipment. Thanks For the dark spot whitening it that 30ml. Answer : [Re] Inquiry for the item from can****Hi, sorry i don't understand your question. Are you asking if we have 30ml? Question : [Re] Inquiry for the item from can****I take I see the sample 30ml bottle.but at the order box only 4ml. I want to know the dark spot whitening bottle how many kl?thnx Answer : [Re] Inquiry for the item from can****Hi, for full size it's 30ml. 4ml will be trial size. Thanks Question : [Re] Inquiry for the item from can****Then I order went is 30mlor 4ml trial size? Answer : [Re] Inquiry for the item from can****May I have your order number? Question : [Re] Inquiry for the item from can****For 30 ml cost how much the price? Answer : [Re] Inquiry for the item from can****https://www.qoo10.sg/item/KIEHLS-REDUCE-DARK-SPOTS-AND-ACNE-MARKS-KIEHLS-CLEARLY-CORRECTIVE-DARK/654680690 This is the link. Thanks
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![[Say Goodbye to Milia Seeds and Skin Tags] Tsubuporon Eye and Neck Care Series](https://gd.image-gmkt.com/li/464/531/1356531464.g_260-w-st_g.jpg) - [Say Goodbye to Milia Seeds and Skin Tags] Tsubuporon Eye and Neck Care Series
- Item Q&A
| Harden. I have problem squeezing out the cream/gel. It has harden or dried out. I would like a refund or replacement, please. Thank you. Answer : [Re] Inquiry for the item from ang****Hi, will I be getting a replacement? Question : [Re] Inquiry for the item from ang****Pls refer to previous chatlog. Thanks Answer : [Re] Inquiry for the item from 212****Answer : [Re] Inquiry for the item from chu****Question : [Re] Inquiry for the item from chu****Answer : [Re] Inquiry for the item from chu****
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 - Lancome UV Expert Youth Shield Tone Up Milk 30ml - Ultimate UV Protection
- Item Q&A
| hi may i know the tone up milk expiry date. Answer : [Re] Inquiry for the item from urs****Hi, expires in 2022. Thanks Hi, May i know when do you restock "UV Expert Tone up Milk 30ml" ?
Thanks Answer : [Re] Inquiry for the item from Xua****Hi, item restocked. Thanks Can I check when is the expiry date of tone up? Answer : [Re] Inquiry for the item from ber****Answer : [Re] Inquiry for the item from ber****Hi, all of SHICARA's items are 100% authentic. Answer : [Re] Inquiry for the item from kel****
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 - Minon Amino Moist Clear Wash Powder 35g
- Item Q&A
| Hi what is the expiry date? Answer : [Re] Inquiry for the item from w_n****Manufactured in 2019 and expires in 2021. Thanks hi seller, would the clear wash powder be restock? Thanks Answer : [Re] Inquiry for the item from sio****Hi, we are currently restocking and will probably restock in July or Aug. Thanks
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 - Japan No.1 Concealer! Calypso Magic Concealer! Reduce wrinkles lines poresacne scars dark circle
- Item Q&A
| What are the expiry dates for orange and for pink? Answer : [Re] Inquiry for the item from Sil****Hi, expires in late 2020. Thanks I have been using this item for many years now . Just realized the bottom stick has these code, example G6, H14, E2 . May I ask what are these code indicating ? Different shade ? I thought this concealer only strictly has either salmon beige or pink . Answer : [Re] Inquiry for the item from 210****Hi, for these code is not referring to shade. It's the manufacturing batch. Thanks Answer : [Re] Inquiry for the item from the****Question : [Re] Inquiry for the item from the****Answer : [Re] Inquiry for the item from the****Question : [Re] Inquiry for the item from the****Answer : [Re] Inquiry for the item from the****Question : [Re] Inquiry for the item from the****Hi.. wad is the expiry date for orange concealer? Thanks Answer : [Re] Inquiry for the item from han****Hi, the expiry date is Oct 2020.Thank you. Answer : [Re] Inquiry for the item from zon****Answer : [Re] Inquiry for the item from agt****I had purchased Japan No.1 Concealer! Calypso Magic Concealer! Reduce wrinkles lines poresacne
scars dark circle :-
Type: Calypso Pink + Orange Magic Concealer 30g (+S$18) x 2 sets
I only received Orange Magic Concealer x 2 nos. but I totally didn't received Calypso Pink Concealer x 2 nos.
Please check properly and contact me at 6596933155 or email to me: vvong21@hotmail.com ASAP.
Thanks. Answer : [Re] Loss of Purchased Items (Order: 252489825)Hi, we will courier the 2 x pink concealers to you. We apologize for the missing items. Question : [Re] Loss of Purchased Items (Order: 252489825)Hi, 13 April 2018 your reply me said will courier the missing items 2 x pink concealers but until now I still haven't it!!! Answer : [Re] Loss of Purchased Items (Order: 252489825)Hi, Dated: 13 April 2018 your reply me said will courier the missing items 2 x pink concealers but until now I still haven't received the items yet!!! Question : [Re] Loss of Purchased Items (Order: 252489825)Hi, Dated: 13 April 2018 your reply me said will courier the missing items 2 x pink concealers but until now I still haven't received the items yet!!! Answer : [Re] Loss of Purchased Items (Order: 252489825)Hi, oh my, let me check on this.So sorry about it, I will ensure that you will receive your items. Hi I am a Singaporean Chinese . My face skin tone is normal not too tan and not too fair. What color should I take？ Answer : [Re] What color to get.Hi, i would suggest pink beige. The concealer is before makeup. so after you have applied makeup, your skin should look fairier and that matches the concealer tone. Hope this clarifies. Thank you. Question : IngredientsJan 21, 2018 Would it be possible to provide the full ingredient list? Thank you. Answer : [Re] IngredientsHi, here are the full ingredients list:
Water, Dimethicone, cyclopentasiloxane, talc, PEG-40, BG, PEG-10 Dimethicone, synthetic fluorphlogopite, glycerin, trimethylsiloxysilicate, Aloe extract, hyaluronic acid, Royal Jelly extract, (HDI / trimethylaworhexillactone), (Dimethicone/vinyl Dimethicone crosspolymer), gestalgimonium n. Wright, hydrogendimechicon, (vinyl Dimethicone/mechikoncilseschioxane), alumina, Stearic acid, magnesium stearate, silica, Ai hydroxide, sodium chloride, polymethylsilsesquioxane, silanization silica, phenoxyethanol, (+ and-) titanium dioxide, iron oxides, MICA
Thank you. Answer : [Re] Inquiry for the item from bre****
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