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Item Question & Answer
$15 hi! SIM Card
$15 hi! SIM Card
Item Q&A
  • Question : Inquiry related delivery from mynguyen678Sep 17, 2020

    Dear Vendor,

    Can you ship it to Vietnam?
    How long does shipping take?
    Can I activate it in Vietnam? or Can you help me activate it before shipping to me?

    Thank you so much

    Answer : [Re] Inquiry related delivery from mynguyen678

    Dear valued customer, thanks for reaching out to us. At the present, we unable to ship to overseas anymore. And pls kindly note sim card only can be registered in Singapore. Furthermore, to activate sim card should be done by yourself casue need to verify your ID information.

  • Question : Inquiry for the item from sinwlowSep 17, 2020

  • Question : Inquiry related delivery from zicongmekSep 12, 2020

    Hi can I order to Malaysia?

    Answer : [Re] Inquiry related delivery from zicongmek

    Dear customer, currently unable to deliver to Malaysia anymore. Thank you for your support!

  • Question : Inquiry for the item from iceeablasAug 25, 2020

  • Question : Inquiry for the item from ze1995Sep 10, 2020

+View all Notice, FAQ, Q&A >>
Singtel $20 hi! Top-up
Singtel $20 hi! Top-up
Item Q&A
  • Question : Inquiry from ryanatSep 16, 2020

    I just made a purchase for $20 top up at your site Singtel Official Store but somehow my purchase ended with this seller -"Swift Top Up Mobile Service". I'm puzzled. This happened a few times before.

    Answer : [Re] Inquiry from ryanat

    hi dear customer, thanks for reaching us, for this case pls kindly check with Qoo10 , we haven't not recevie any order

  • Question : Inquiry for the item from ryanatSep 08, 2020

  • Question : Inquiry for the item from hungtran12197Aug 08, 2020

    Hi what is the face value? Its not main balance right?

    Answer : [Re] Inquiry for the item from hungtran12197

    dear customer, its for mainbalance top up.
    Main Balance: $20
    Validity: 180 Days

  • Question : Inquiry for the item from ala****Jul 12, 2020

    This $20 top up is valid for IDD calls? I don't need data.

    Answer : [Re] Inquiry for the item from ala****

    Hi dear customer, its for main balance.

    $20 Value, Validity: 180 Days

  • Question : Inquiry for the item from 242****Jun 06, 2020

    Hi seller,

    I just topped up $20 on 5th June and now my card value is left with $5.00. Any thing wrong with my top up? I had topped up several times and mostly will last me more than 2 weeks but now is just only a day.

    Answer : [Re] Inquiry for the item from 242****

    Hi dear, for this query we advise you can call singtel hotline 18004822800 to check the details, tks

    Question : [Re] Inquiry for the item from 242****

    This is the second time this thing happened again. I topped up another $20 and within a day my card value is less than $2.00. Can you explain why this thing happen again. I felt like being cheated.

    Answer : [Re] Inquiry for the item from 242****

    hi dear customer, as we checked topup both successful , we advise you call singtel hotline 18004822800 to check the details

    Question : [Re] Inquiry for the item from 242****

    Top up is success (Trans_ID: 0605101525142535) at date 05/06/2020 10:15am. Kindly contact your operator if any enquiry require. Thx

    Answer : [Re] Inquiry for the item from 242****

    Top up is success (Trans_ID: 0606172037177968) at date 06/06/2020 17:20pm. Kindly contact your operator if any enquiry require. Thx

+View all Notice, FAQ, Q&A >>
$8 hi! SIM Card
$8 hi! SIM Card
Item Q&A
  • Question : Inquiry for the item from jchua1110Sep 15, 2020

  • Question : Inquiry for the item from dicksonchew1989Aug 22, 2020

  • Question : Inquiry related delivery from Sha****May 21, 2020

  • Question : 来自boon_loong0227会员的商品咨询。Aug 07, 2020

  • Question : Inquiry related delivery from boon_loong0227Aug 05, 2020

+View all Notice, FAQ, Q&A >>
$15 hi! SIM Card
$15 hi! SIM Card
Item Q&A
  • Question : Inquiry for the item from alexchin55Sep 10, 2020

    This sim card come with SMS ?

    Answer : [Re] Inquiry for the item from alexchin55

    dear customer,we did not quite get you,this sim card will comes with a number,you can text and make the calls.

  • Question : Inquiry for the item from 213beachAug 10, 2020

  • Question : Inquiry for the item from LewisAug 13, 2020

Singtel $15 Hot$55 Top-up
Singtel $15 Hot$55 Top-up
Item Q&A
  • Question : Inquiry for the item from michSep 07, 2020

    Hi can I confirm the hot 55 Validity is no longer 50 Days? It is now 30 days? When did this change started?

    Answer : [Re] Inquiry for the item from mich

    it is still indicated on your post as 50 days. fyi

    Question : [Re] Inquiry for the item from mich

    Hi dear, yes its now 30 days validity. Singtel has made this change since 06 Aug.

  • Question : Inquiry for the item from mic****Mar 07, 2020

    Hi, there was no 10%. Yet it still indicate on your page? Why?

    Answer : [Re] Inquiry for the item from mic****

    Dear valued customer. Thanks for reaching us, kindly let me check for you please hold on, thanks

    Question : [Re] Inquiry for the item from mic****

    Dear vlaued customer ,sorry ,the promotion end and for this case we would like to give you one grab car $2 as compensation please advise me your email address,then we can send the voucher to you thanks

    Answer : [Re] Inquiry for the item from mic****

    her-illusionx3@hotmail.com thanks

    Question : [Re] Inquiry for the item from mic****

    dear customer, sorry current we dont have grab voucher anymore, can we top up $2 for you instead?

    Answer : [Re] Inquiry for the item from mic****

    please do. thanks :)

    Question : [Re] Inquiry for the item from mic****

    which number will u be topping up to? thanks

    Answer : [Re] Inquiry for the item from mic****

    dear customer, may l know your order number that you placed on 07 Mar? cause we need the order number to apply for top up, tks

    Question : [Re] Inquiry for the item from mic****

    Order no 315389802 and mobile 83088553

    Answer : [Re] Inquiry for the item from mic****

    dear customer, we have topup $2 to 83088553 ,Top up is success (Trans_ID: 33333333) at date 17/04/2020 14:56pm. Kindly contact your operator if any enquiry require. Thx

    Question : [Re] Inquiry for the item from mic****

    appreciate and noted with thanks.

    Answer : [Re] Inquiry for the item from mic****

    Most welcome, if still have any question please feel free to contact us, Thanks!

  • Question : Inquiry for the item from mdm****Feb 28, 2020

    Hello, can you please top up? You have put the status to deliver but you did not top up to my prepaid card 8344 7628. It had delayed more than a day.

    Answer : [Re] Inquiry for the item from mdm****

    dear customer sorry for the delay, due to qoo10 system problem, we didnt get your order, we top up for you just now, please check.

  • Question : Inquiry related cancel and refund from juv****Sep 27, 2019

    Any update to my order Bec until now my order still requesting how many days already.can i refund the money

    Answer : [Re] Inquiry related cancel and refund from juv****

    Dear valued customer, sorry for the delay, may we know can we manually topup for you one Singtel $15 Hot$55 Top-up ,as the order ststus is delivered now, if you need refund only can contact Qoo10 side to process, pls advise

  • Question : Inquiry for the item from juv****Sep 20, 2019

    Hi I order hot 55 bt the problem is i then received any top up and it’s deducted to my account? Can I refund my the payment ... thank you please update me

    Answer : [Re] Inquiry for the item from juv****

    Dear valued customer, sorry for the delay, we check the order status first and get back to you, so sorry for the inconvenience aused


    Dear valued customer, sorry for the delay, this order still on request, our side can not get the order and process, pls contact Qoo10 customer service to can cancel , sorry for the inconvenience aused
    (Sep 24, 2019 16:03)

Singtel Data Package - 20GB (30 days)
Singtel Data Package - 20GB (30 days)
Item Q&A
  • Question : Inquiry for the item from xiaomitao_loveAug 20, 2020

    Hi can I know . Y Is the data 20gb not in the option list for me to choose ?

    Answer : [Re] Inquiry for the item from xiaomitao_love

    Dear valued customer, thanks for reaching out to us. Could you please take a screenshot of that?

    Question : [Re] Inquiry for the item from xiaomitao_love

    Hi this is the screenshot

    Answer : [Re] Inquiry for the item from xiaomitao_love

    Thanks dear, please allow me some time to check and revert back to you asap.

    Question : [Re] Inquiry for the item from xiaomitao_love

    Dear customer, here is the link for 20 GB top up.
    https://www.qoo10.sg/item/SINGTEL-SINGTEL-DATA-PACKAGE-20GB-30-DAYS/658123870

    Answer : [Re] Inquiry for the item from xiaomitao_love

    It's still the same

    Question : [Re] Inquiry for the item from xiaomitao_love

    dear customer,for the carrier please choose singtel official,you will find the data bunddle,you can check the file we attached.

    Answer : [Re] Inquiry for the item from xiaomitao_love

    Okay thanks

    Question : [Re] Inquiry for the item from xiaomitao_love

    most welcome

  • Question : Inquiry for the item from yil****May 22, 2020

    Hi, can this sim card be used to make normal calls and sms? Or only got data?

    Answer : [Re] Inquiry for the item from yil****

    Hi, can this sim card be used to make normal calls and sms? Or only got data to use? What is the expiry of this sim card?

    Question : [Re] Inquiry for the item from yil****

    H there, the product you refer to is elaod top up for data packeg, its not sim card.

$8 hi! SIM Card
$8 hi! SIM Card
Item Q&A
  • Question : Inquiry for the item from tewlikeow1Sep 05, 2020

  • Question : Inquiry for the item from limingtoh105Aug 20, 2020

  • Question : Inquiry for the item from the****Jul 01, 2020

    Hi, is the 1 for 1 still available?

    Answer : [Re] Inquiry for the item from the****

    hi dear, the 1 for 1 promotio is not available now.

  • Question : Inquiry for the item from cap****Jun 19, 2020

  • Question : Inquiry for the item from tie****Jun 16, 2020

+View all Notice, FAQ, Q&A >>
Singtel Data Package - 40GB (30 days)
Singtel Data Package - 40GB (30 days)
Item Q&A
  • Question : 来自tzx1124363644会员的取消/退款咨询。Aug 20, 2020

    Never get the TOP up ! I have to buy again ! Plz return me $ or help me TOP up ASAP .

    Answer : [Re] 来自tzx1124363644会员的取消/退款咨询。

    Dear valued customer, so sorry for the late response. I checked already, we top up for you at 2020-08-20 03:07:50. May I know if you didn't receive the top up message? You purchased twice and firstly order top up success but second one failed. May I know if you wanna refund the second one or let us redo for you?

    Question : [Re] 来自tzx1124363644会员的取消/退款咨询。

    Yes plz refund for me

    Answer : [Re] 来自tzx1124363644会员的取消/退款咨询。

    Hi, redo done. Top up is success (Trans_ID: 0820130924149119) at date 20/08/2020 13:09pm.

  • Question : Inquiry for the item from cyn****May 02, 2020

    Can I use Indo number to TOP up?

    Answer : [Re] Inquiry for the item from cyn****

    Dear valued customer,thanks for reaching us, you mean you want to topup your Indo number right

  • Question : Inquiry for the item from hen****Apr 08, 2020

    Can I check with you I just top up
    But still cannot be delivered please help me check

    Answer : [Re] Inquiry for the item from hen****

    dear customer, the top up was failed due to your number is not a valid top up number, we will process refund to you later.

  • Question : Inquiry from tin****Apr 03, 2020

    Can I check with you I just top up but only received 5GB show on my msg..I requested 40GB

    Answer : [Re] Inquiry from tin****

    Dear valued customer, thanks for placing order with us, as per checking Top up is success (Trans_ID: 0403141426145489) at date 03/04/2020 14:14pm. Kindly contact your operator if any enquiry require. Thx
    Value: $30
    Data Bundle: 40GB(5GB instantly and 35GB within 15mins.)
    Validity: 30 Days
    pls wait a while and check again, thanks

  • Question : Inquiry for the item from ngj****Feb 20, 2020

    Hi, may I know can this be extended after 30days period.
    example: top up with another 1gb 30days ($10) data plan.

    Answer : [Re] Inquiry for the item from ngj****

    Dear valued customer,thanks for reaching us kindly let me check for you please hold on,thanks

    Question : [Re] Inquiry for the item from ngj****

    kindly note $30 40GB data plan (30Days) is on promotion so the expire date cannot be extended,thanks

Singtel Data Package - 1GB (30 days)
Singtel Data Package - 1GB (30 days)
Item Q&A
  • Question : Inquiry for the item from proactolplussalesAug 05, 2020

    Hi,
    The $1 discount cant be used at all, please check your app to be able include the discount

    Answer : [Re] Inquiry for the item from proactolplussales

    Dear valued customer, could you please take a screenshot we will check for you , thanks

    Question : [Re] Inquiry for the item from proactolplussales

    Hi,

    At the coupon discount cant click to apply the $1 voucher no matter what value i am going to purchase

    Answer : [Re] Inquiry for the item from proactolplussales

    hi dear customer, as we checked some items not able to use the cupon due to Qoo10 system limit, sorry for the inconvenience

    Question : [Re] Inquiry for the item from proactolplussales

    Thank you for your response

    Answer : [Re] Inquiry for the item from proactolplussales

    most welcome, have a nice day!

  • Question : Inquiry for the item from bleuxioJul 31, 2020

  • Question : Inquiry for the item from fuu****Jun 11, 2020

    Good morning, is this sim card only and not top-up? Also, avaliable for delivery to malaysia?

    Answer : [Re] Inquiry for the item from fuu****

    dear customer, the product you sent is for eload top up, not sim card.

    Question : [Re] Inquiry for the item from fuu****

    I would like to buy your sim card, may i have the link please?

    Answer : [Re] Inquiry for the item from fuu****

    hi dear, here is the link for sim card. https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=677877033

  • Question : Inquiry for the item from 234****May 30, 2020

    what is $1.30 value referring to ?
    - use for making outgoing call?

    Is there any free outgoing call?

    Free incoming call is only for ten days counted fm the day we do the top up?

    Thanks

    Answer : [Re] Inquiry for the item from 234****

    hi dear, the $1.3 is the bonus value.can only be used for Local Calls and Local SMS within 30 days* .
    No free outgoing calls in this package.
    Thefree incoming call valid for ten days counted from the day you top up.

    Question : [Re] Inquiry for the item from 234****

    so this data package can add on in my current top up sim card?

    i top up it $20 value which valid for 6mths.

    so with bonus value of $1.30 can add in $20 value?

    Thanks

    Answer : [Re] Inquiry for the item from 234****

    Yes, it can add to your current sim card. Also, it can be add in $20. Please please kindly note can only be used for Local Calls and Local SMS within 30 days

  • Question : Inquiry for the item from ice****Oct 30, 2019

+View all Notice, FAQ, Q&A >>
[SINGTEL MUSIC] Spotify Premium Only $0.99 for 4 Months!
[SINGTEL MUSIC] Spotify Premium Only $0.99 for 4 Months!
Item Q&A
  • Question : Inquiry for the item from seawnyAug 04, 2020

  • Question : Inquiry for the item from tha****May 04, 2020

    Bought already. Please advise how to use. Thanks.

    Answer : [Re] Inquiry for the item from tha****

    Dear valued customer, thanks for placing order wtth us, pls check and follow the steps

  • Question : Inquiry for the item from fau****Feb 29, 2020

  • Question : Inquiry for the item from fau****Feb 26, 2020

Singtel $10 hi! Top-up
Singtel $10 hi! Top-up
Item Q&A
  • Question : Inquiry for the item from testivyJul 22, 2020

    you can check your store (see attached))
    there is store follow voucher $1 off valid till 31 july 2020. i have problem apply that to cart too .

    Answer : [Re] Inquiry for the item from testivy

    Dear valued customer ,thanks for reaching us ,let us check for you now ,please hold on

    Question : [Re] Inquiry for the item from testivy

    can please give me the screenhot that you unable to use it then we can do double check ,thanks

    Answer : [Re] Inquiry for the item from testivy

    please see attached or you can try it yourself.

    Question : [Re] Inquiry for the item from testivy

    send you above screenshot or you can try it yourself.

    Answer : [Re] Inquiry for the item from testivy

    Dear customer, sorry for the inconvenience caused. we will check with qoo10 and feed back to you asap.

    Question : [Re] Inquiry for the item from testivy

    any update on the issue ?

    Answer : [Re] Inquiry for the item from testivy

    dear customer, as we double checked this voucher only valid for sim card product. Cannot apply for eload top up.

  • Question : Inquiry for the item from sammyoonxiamiJul 20, 2020

    How to use the vouchers

    Answer : [Re] Inquiry for the item from sammyoonxiami

    Dear customer,what do you mean about voucher,Please kindly know we do not provide any vouchers on this Hi $10 top up card,if still have any question please feel free to contact us, Thanks!

  • Question : Inquiry for the item from FitrahJul 20, 2020

    Hi. Is this simcard or just a topup? Where can i buy simcard?

    Answer : [Re] Inquiry for the item from Fitrah

    Dear customer,the product you choose is just for top up,there are only 2 kinds of sim cards in our store Hi card $8 and Hi card $15,you can check or you also check in our lazada or shopee to get SIM cards. if still have any question please feel free to contact us, Thanks!

  • Question : Inquiry for the item from suu****Apr 20, 2020

  • Question : Inquiry for the item from qiu****Mar 31, 2020

    Hi, can u know if I can do the top up anytime or is there a time limit? Is this service still available?

    Answer : [Re] Inquiry for the item from qiu****

    Dear customer, thanks for reaching us, you can place order anytime, once Qoo10 confirm the order and update to us, system will automatically process, thanks

    Question : [Re] Inquiry for the item from qiu****

    If u want to top up after the purchase date, can or not?

    Answer : [Re] Inquiry for the item from qiu****

    Sorry dear customer, you mean you want topup another day after you place the order? we can not be sure when will topup done, because Qoo10 will need time to check the order and payment, once check done and update the order to us , system process automatically,

+View all Notice, FAQ, Q&A >>
Singtel $18 LocalSaver Top-up
Singtel $18 LocalSaver Top-up
Item Q&A
  • Question : Inquiry for the item from jan****Jul 06, 2020

    hi how to use the store follower voucher? is the top up immediate upon payment even after office hours?

    Answer : [Re] Inquiry for the item from jan****

    Dear valued customer, thanks for reaching out to us. Yes, can top up immediately as long as you key in the right number. But please kindly note only Q10 side to confirm the order firstly then we can receive your order information and top up automatically.

  • Question : Inquiry for the item from ham****May 01, 2020

    Hi i dont quite understand. Does it mean this card have free incoming calls only for 10days?

    Answer : [Re] Inquiry for the item from ham****

    dear valued customer, thanks for reaching us, Singtel $18 LocalSaver Top-up it's prepaid card topup.
    Local Outgoing Call: 1000 Minutes

    Local SMS: 500

    IDD Call: $5.00

    Data: 2 GB (1GB Data Anytime, 1GB Data 12am to 8am)

    Validity: 30 days

    Question : [Re] Inquiry for the item from ham****

    So no incoming free calls?

    Answer : [Re] Inquiry for the item from ham****

    no free incoming calls

  • Question : Inquiry for the item from sul****Apr 20, 2020

    Is it applicable to 3G sim card?

    Answer : [Re] Inquiry for the item from sul****

    Dear valued customer, sorry for the delay to reply, may i know your number is prepaid or postpaid

    Question : [Re] Inquiry for the item from sul****

    Prepaid card.

    Answer : [Re] Inquiry for the item from sul****

    Good morning dear customer,thanks for your reaching us .Please kindly note this product can be used for pepaid card.Thanks

    Question : [Re] Inquiry for the item from sul****

    .

  • Question : Inquiry for the item from 261****Dec 02, 2019

    how to redeem this? how long it takes?

    Answer : [Re] Inquiry for the item from 261****

    can I use coupons from q10?

    Question : [Re] Inquiry for the item from 261****

    1000 talktime include incoming & outgoing?

    Answer : [Re] Inquiry for the item from 261****

    Dear valued customer ,kindly note below is the product information:
    $18 Value, Validity: 30 Days Data Bundle: 2GB (1GB Data Anytime, 1GB Data: 12am to 8am) $1.50 Value + Free Incoming Calls: 10 Days *Free Bonus can only be used for Local Calls and Local SMS within 30 days*;Local Outgoing Call: 1000 Minutes + Local SMS: 500 + IDD Call: $5.00

    Question : [Re] Inquiry for the item from 261****

    hi how long does it takes to top up? few days or immediate???

    Answer : [Re] Inquiry for the item from 261****

    Dear valued customer, sorry for late reply, please kindly note that our system will top up for you automatically within 15 mins after order placed, just remember to leave your top up number at message "from buyer".

  • Question : Inquiry for the item from blk****Nov 25, 2019

    Can I check, this is buying phone card (sim card) or top up my prepaid card (in my phone)?

    Answer : [Re] Inquiry for the item from blk****

    Dear valued customer, Singtel $18 LocalSaver Top-up . can topup prepid numner, thanks

$30 hi! Tourist SIM Card
$30 hi! Tourist SIM Card
Item Q&A
  • Question : 来自yeu****会员的商品咨询。Jun 19, 2020

    Hello can delivery for Malaysia?

    Answer : [Re] 来自yeu****会员的商品咨询。

    Dear customer, sorry cannot delivery to Malaysia.

  • Question : Inquiry for the item from 236****Apr 09, 2020

    hi, where do i send the document needed for the registration? thank you

    Answer : [Re] Inquiry for the item from 236****

    dear customer, no need send us the registration document, you can do the self registration on hi! app when you receive the card.

  • Question : Inquiry for the item from lin****Dec 04, 2019

Singtel $15 Bonus$30 hi! Top-up
Singtel $15 Bonus$30 hi! Top-up
Item Q&A
  • Question : Inquiry related delivery from cha****Jun 18, 2020

    Hi do you delivery to Malaysia

    Answer : [Re] Inquiry related delivery from cha****

    Dear valued customer, it only can delivery in Singapore.

  • Question : Inquiry for the item from lim****Jun 05, 2020

    Hi! Can call Thailand.

    Regards.

    Answer : [Re] Inquiry for the item from lim****

    hi dear customer, thanks for reaching us, IDD and Local Call and Local SMS: $30 Value, you can call Thailand

    Question : [Re] Inquiry for the item from lim****

    Noted Thanks.

    Answer : [Re] Inquiry for the item from lim****

    most welcome, have a nice day

  • Question : Inquiry for the item from mic****May 23, 2020

    Are the validity of all top up card 30days? so meaning we have to top up every 30days regardless of whether there is any more value in the prepaid card? Pl advice. Thank you.

    Answer : [Re] Inquiry for the item from mic****

    Dear valued customer, thanks for reaching us, the validity may different, pls check the product describption. we advise you check the expiry and arrange topup

  • Question : Inquiry for the item from tam****Apr 26, 2020

    Hi! Is this a physical card or online code? How to use the top up after purchase?

    Answer : [Re] Inquiry for the item from tam****

    Dear customer,please kindly note this is a Eload product,you can send us the phone number what you want to top up after purchase.After Qoo 10 platform confirmed, we get your order information,we will top up for you asap.Thanks

    Question : [Re] Inquiry for the item from tam****

    .

  • Question : Inquiry for the item from 250****Apr 24, 2020

+View all Notice, FAQ, Q&A >>
$15 hi! Tourist EZ-Link SIM Card
$15 hi! Tourist EZ-Link SIM Card
Item Q&A
  • Question : Inquiry for the item from 262****May 23, 2020

    hi this sim card have 30 minutes international call isn't?

    Answer : [Re] Inquiry for the item from 262****

    this card have phone number isn't?

    Question : [Re] Inquiry for the item from 262****

    this card have phone number isn't?

    Answer : [Re] Inquiry for the item from 262****

    Dear valued number, thanks for reaching out to us. This card doesn't contain phone number so unable support international call. Thank you for your support.

[2 FOR $24 BUNDLE OF 2] GOMO 4G Travel SIM 2GB/10 days AU/Msia/Thai/PH/TW/HK/Macau/Japan/Korea
[2 FOR $24 BUNDLE OF 2] GOMO 4G Travel SIM 2GB/10 days AU/Msia/Thai/PH/TW/HK/Macau/Japan/Korea
Item Q&A
  • Question : Inquiry for the item from eri****Feb 14, 2020

    Hi, can this card be use in Singapore?

    Answer : [Re] Inquiry for the item from eri****

    Dear valued customer, pls kindly note can not use in Singapore, thanks

  • Question : Inquiry for the item from jos****Jan 28, 2020

    Can I stagger the activation so I can use for 20 days

    Answer : [Re] Inquiry for the item from jos****

    yes dear customer, you can stagger the activation, after one card data used out

  • Question : Inquiry for the item from def****Dec 01, 2019

    says 1 for 1. But price is $40. Not $20. why?

    Answer : [Re] Inquiry for the item from def****

    Dear valued customer, thanks for reaching us, we will check with our team, thanks

    Question : [Re] Inquiry for the item from def****

    any reply? almost 2 months liao

    Answer : [Re] Inquiry for the item from def****

    kindly note that product promotion is ended,so if u place 2 pcs ,should pay $40.thanks for your understanding.

  • Question : 来自toh****会员的商品咨询。Dec 13, 2019

  • Question : Inquiry for the item from liy****Dec 02, 2019

    Hi, is the 1 for 1 promo still on becoz the price don't seem so.

    Answer : [Re] Inquiry for the item from liy****

    Dear valued csutomer, not avaiblae now, pls check, sorry

+View all Notice, FAQ, Q&A >>
GOMO 4G Travel SIM 2GB/10 days AU/Msia/Thai/PH/TW/HK/Macau/Japan/Korea
GOMO 4G Travel SIM 2GB/10 days AU/Msia/Thai/PH/TW/HK/Macau/Japan/Korea
Item Q&A
  • Question : Inquiry for the item from con****Jan 24, 2020

    H.... I am going to Osaka, Nagano & Tokyo on 30 May 2020 to 8 june 2020. May I know sim card expiry date if any ?

    Answer : [Re] Inquiry for the item from con****

    Dear valued customer,kindly note the current batch expire date is 2021-02-28,plesae place an order thanks

Singtel Data Package - 2.25GB (30 days) (1.5GB Anytime 700MB 12am to 8am)
Singtel Data Package - 2.25GB (30 days) (1.5GB Anytime 700MB 12am to 8am)
Item Q&A
  • Question : Inquiry for the item from pei****Dec 25, 2019

    Can you advise which plan is good for Facebook user?

    Answer : [Re] Inquiry for the item from pei****

    Dear valued customer, pls check the data plan and choose the one you prefer, thanks

Singtel $5 hi! Top-up
Singtel $5 hi! Top-up
Item Q&A
  • Question : Inquiry for the item from teo****Nov 11, 2019

    So sad. :( I feel cheated. :| It has been more than 14 hours and my sim card has had yet to be topped up. My order number is 309593436 and the cart number is 130639278. And yes, that's the correct mobile number. I have used this service before and everything went smoothly. But, this time... HELP!

    Answer : [Re] Inquiry for the item from teo****

    Dear valued cutomer, sorry for the delay , your order still on request on Qoo10, we are checking and we will update to you later, pls allow us some time , appreciate your understanding

    Question : [Re] Inquiry for the item from teo****

    So... time had been given. How's goes the checking and when can I get an update on the progress of the end result?

    Answer : [Re] Inquiry for the item from teo****

    dear customer,we apologize for the tardy experience, our tech team and Qoo10's still checking this order, we will update to you once check done. so sorry for the inconvenience caused

    Dear valued customer, as per checking with qoo10, your order was not proceed before due to qoo10 system problem they have repaird it and You have successfully topped up $5 to 83040218. (Trans_ID: 1118172642116129) at date 18/11/2019 17:26pm. Please kindly check.

    (Nov 18, 2019 17:52)

    Question : [Re] Inquiry for the item from teo****

    Cheers. :) Patience is a virtue. ;) Thanks for the service rendered. Unlike Qoo10 customer service, you really did not disappoint. Thanks again.

    Answer : [Re] Inquiry for the item from teo****

    thanks for understanding, we also feedback to Qoo10 and our tech department to check the system, looking forward to serving you again. have a nice day

$18 hi! Tourist EZ-Link SIM Card
$18 hi! Tourist EZ-Link SIM Card
Item Q&A